Local Reviews
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Kevin S.
DRYER GE GTD33EASK0WW "Changed out door switch. Tested unit multiple times, showed customer. Unit checks ok."
Kevin S.
DRYER ELECTROLUX EIMED60JIW6 "Replaced steam valve, hooked up water lines. Checked made sure unit was not leaking. Checks ok."
Shaun S.
RANGE FRIGIDAIRE FGEH3047VFA "Removed and replaced EOC on unit, watched unit heat during bake cycle, went through and tested each button with customer present and seen that all functions seem to be working at this time, set clock on unit, checks ok upon techs departure"
Kevin S.
WASHER GE GTW330ASK3WW "Replaced pump, also put on screw clamp on end of drain hose from washer. Didnt have a clamp, not sure if its supposed to but many models ive seen had one on. Unit checks ok, no leaks."
Kevin M.
REFRIGERATOR LG LFC25776SB/00 Ice maker was locked up replaced and checks ok
Kevin M.
REFRIGERATOR GENERAL ELECTRIC GSH25KGRECC Defrosted Evap coil Installed new defrost heater thermostat and control board
Brad A.
REFRIGERATOR FRIGIDAIRE FFSS2315TS3 "Found unit getting air leak along side of freezer door, they are going to replace the unit. File number-( 83951631 ) Informed customer that Frigidaire will contact them within 5 business days."
Kevin M.
REFRIGERATOR MAYTAG MFW2055FRZ00 Installed new evaporator fan motor and checks OK
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2868TF7 Ice maker won't off And when it would call for water solenoid was making noise But unit had no water running to it
Brad A.
DRYER MAYTAG MEDX655DW1 "Found heating element open, installed new element. Unit checks ok..; used 1 279838 (ELEMENT) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Installed new icemaker rebooted control board and checks OK
Brad A.
REFRIGERATOR AMANA SXD22S2L Found door gaskets not sealing properly. Customer is going to buy new unit.
Tim R.
DRYER - ELECTRIC MAYTAG MEDB835DW3 Replaced thermal cut off. Checks ok; ordrng 1 280148(TS) (cutoff-tml)
Steve M.
REFRIGERATOR BO SAMSUNG RF263BEAESG/AA "Fresh food evaporator cover has frost coming out every vent. Need to install evaporator cover with new defrost sensor. ; rqstng P&A on 1 DA32-10104N (temp sensor DEF) and 1 DA97-12609C (EVAPORATOR COVER ), states that autho needed"
Steve M.
WASHER MAYTAG MVWB835DW4 Lid will not close properly due to broken hinge support. Need to replace lid assembly; ordrng 1 W11259006 (lid)
Steve M.
REFRIGERATOR SAMSUNG RF28NHEDBSR/AA Dispenser door will not stop opening and closing. Unhooked harness in left door hinge. Unit stopped. Need left door harness and door assembly.; rqstng P&A on 1 DA97-19305A (DISPLAY/DISPENSER ) and 1 XXX (LEFT FRIDGE DOOR W/HARNESS)
Steve G.
MICROWAVE WHIRLPOOL MH2175XSQ-1 Unit is not heating. Unit is 13 years old in the kitchen. ; rqstng P&A on 1 W10598693 (thrmst-fix) and 1 W10754299 (magnetron) and 1 W11256462 (diode)
Steve G.
MICROWAVE OVEN LG LMV2031ST/ 00 Install new in-line fuse and display still not getting proper power after checking several things found out that the noise filter board is blown; ordrng 1 1111 (NOISE FILTER FUSE)
Steve G.
WASHER KENMORE 110.2085299 Unit will not start. 4-16 years old and in laundry room. ; rqstng P&A on 1 3953156 (timer) and 1 W3949428 (KNOB SKIRT) and 1 W3950715 (KNOB)
Shawn H.
REFRIGERATOR SAMSUNG RF18HFENBSR/AA Upon arrival found frost in vents again but fan not moving at this time. Thawed evaporator cover and removed to inspect. Unit isnt defrosting. Put unit into forced mode. Control isnt sending voltage to the defrost heater. Unit needs main control. ; ordrng 1 DA92-00420T (MAIN PCB )
Shawn H.
DRYER LG DLEX3700V "Upon arrival customer stated that unit shorts cycles and shuts off. It does this on all settings. Ran unit to test and it shuts down with a wet load in it. Ran unit in timed dry and it heats and runs as it should. Unit isnt sensing moisture of clothes. No loose connections at board, sensor bars are good, no issue with harness. Unit needs main control. ; ordrng 1 EBR85130503 (PCB MAIN )"
Shawn H.
DISHWASHER FRIGIDAIRE FFID2426TD2A "Upon arrival found door sagging on left hand side causing latch not to catch. Door wont stay in place because of damaged hinge. A previous repair had been done to the hinges prior to us replacing the tub. Tech used same hardware that was present to reattach but it isnt the proper hardware. Unit needs hinge kit, springs, cables, bearing and hinge pin to correct door issue. ; ordrng 2 154578801 (cable)s and 2 154579101 (spring)s and 1 154647101 (hinge pin) and 1 154686401 (bearing) and 1 5304513274 (HINGE KIT)"
Shawn H.
MICROWAVE SAMSUNG SMH9151S Installed magnetron and transformer. Ran unit to test. Unit is heating as it should. Unit is missing one nut that is for mounting. Cannot mount back at this time. One bolt is not safe. Need to get nut and comeback to install. ; ordrng 1 DE92-90508A (NUT HOLDER)
Shawn H.
DOUBLE WALL OVEN ELECTROLUX EW27EW65GS8 "Upon arrival found lower door wont close because hinge lock was out. Pulled door to inspect hinges and receptacle. No damage to hinge, left side receptacle was loose in cabinet. Tightened up and reinstalled door. Door closes as it should. Ran upper oven to test. Upper oven wont heat in bake or broil. Have correct voltage to upper oven. Unit needs relay board. ; ordrng 1 316443950 (board)"
Shawn H.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Upon arrival found ice maker frosted over and not cycling. Thawed ice and removed ice maker to inspect. Unit is in need of ice maker service kit. Ice maker was replaced a year ago for the same issue but the bulletin was not performed. ; rqstng P&A on 1 DA82-02697A (ICE MAKER SVC KIT)
Shaun S.
DISHWASHER WHIRLPOOL GU2300XTVS3 "Upon arrival installed console panel on unit, but still having troubles with unit not functioning properly, tech direct wired unit with a extension cord into a hot receptacle and got no function, tech then called whirlpool tech support and went through unit, was told problem has to be in wiring harnesss for machine, everything else checks ok ; ordrng 1 W10413094 (harns-wire)"
Shaun S.
REFRIGERATOR WHIRLPOOL GC3SHEXNS00 "Upon arrival found that unit has a burnt up wiring harness going to cons fan motor, there is no problem with water leak, the water had come from the drain pan when customer had moved unit out to see what was going on ; ordrng 1 2187737 (unit harness)"
Kevin S.
MICROWAVE WHIRLPOOL WMH53520CS-5 "Customer claims unit had issues with not recognizing door close or open, etc. now unit completely out, no light or power. Fuse is blown, looking to replace all 3 switches, fuse and upper interlock assembly. ; rqstng P&A on 1 8206419 (interlock TOP) and 1 W10138793 (fuse) and 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch)"
Kevin M.
REFRIGERATOR JENN AIR JRS229A Defrost timer & bi metal not going into defrost ; ordrng 1 WP52085-29 (thermostat) and 1 WP68233-3 (timer- def)
Brad A.
DISHWASHER GE GDT695SMJ2ES Parts on order.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SMHV00 Freezer drawer isnt closing properly need new slides; ordrng 1 W10397635 (slide) and 1 W10397636 (slide)
Brad A.
REFRIGERATOR SAMSUNG RFG297ABRS/XAA "Found unit leaking around ff evaporator cover, ordered cover and leak kit.; rqstng P&A on 1 UNKNOWN (FF EVAPORATOR COVER) and 1 UNKNOWN (LEAK IT), states that autho needed"
Brad A.
DRYER MAGIC CHEF MCSDRY1S "Found heating element open, knob broken, and timer not advancing properly. Called Magic Chef, ordered all 3 parts. They are shipping the parts.; saved tckt"
Brad A.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Found icemaker room frozen up, ordered icemaker kit and ice container, located in the kitchen, manufactured 4/2016.; rqstng P&A on 1 DA82-02673A (ICEMAKER KIT) and 1 UNKNOWN (ICE CONTAINER )"
Brad A.
MICROWAVE OVEN LG LMV2031BD.BBDELGA "Found door warped, the door does not engage door switches when closed. Ordered door and handle.; ordrng 1 UNKNOWN (DOOR) and 1 UNKNOWN (DOOR HANDLE )"
Tim R.
RANGE KITCHENAID KEBS107SBL04 Checked unit over found that the bake element was shorted out needs new bake element. Customer to checks on new oven cost.
Tim R.
WASHER LG WM2240CW Replaced leaking water valve. Checks ok. ; used 1 5220FR2075L (WATER VALVE) from stock
Tim R.
WASHER MAYTAG MVWC565FW1 Replaced leaking water valve. Checks ok; used 1 W10683603 (WATER VALVE) from stock
Tim R.
RANGE SAMSUNG NE58K9850WG/AA Checked unit over found that the bake element wasnt heating and that the upper oven had a shorted temperature sensor. Replaced sensors and element . Checks ok
Tim R.
WASHER MAYTAG MVWB755DW0 Recalibrated washer. Unit only had error codes for off balance loads. Put unit into a spin cycle in the unit spun with no issues. Instructed customer on loading. Checks OK
Tim R.
DRYER GE DSKP333ECWW Replace timer and wiring harness. Unit checks OK
Tim R.
WASHER MAYTAG MVWB765FW3 Recalibrated and told customer everything was showing that it was working properly. No error codes and when running through the cycle it sounded normal.
Steve M.
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 Called tech support. Service flash 2006 for frozen fan. Freezer shelving keeps falling down. Liner has expanded. Live video review. File. 83946426
Tim R.
DRYER MAYTAG MED8750YW0 Checked unit over found shorted control. Needs new control. No repair.
Steve M.
RANGE - GAS LG LSG4513BD/00 Range has been used for three years without having the LP conversion kit installed. Entire inside of oven is completely baked with Soot. Recommend customer clean the interior of the stove prior to having any more service work done on it. Told him to call and reschedule if you would like the conversion kit installed 175+ tax
Steve M.
WASHER WHIRLPOOL WFW9290FC0 Called Lowes to get authorization on tub assembly with stater and rotor replacement. Job was declined at 1249 with Phillip. Return all parts
Steve M.
WASHER MAYTAG MVWX655DW1 Customer water lines reversed
Steve M.
MICROWAVE FRIGIDAIRE FGBM19WNVDA Unit will not heat and turntable not working. Found top door latch switch tripped. Reset door switch. Unit operating ok
Steve G.
DRYER SAMSUNG DV42H5200EW/A3 01 Customer is getting DE code. Installed new door switch ; used 1 DC64-00828B (SWITCH) from stock
Steve M.
DRYER SPEED QUEEN ADE3SRGS173TW01 Found bad timer motor. Unit not advancing. Installed new timer motor ; used 1 D511150P (TIMER) from stock
Steve M.
WASHER GE GTW680BSJ5WS Customer states unit has not filling up with water properly. Ran through complete diagnostic everything checks OK. Inform the customer that on smaller loads the unit since is the weight of the clothing to determine water depth
Steve M.
DISHWASHER BOSCH SHXM98W75N/10 Installed main control board. Parts have five year parts warranty through manufacture which proof of purchase is attached to the file. Installed new control unit is operating OK
Steve G.
LAUNDRY CENTER GE GUD27ESSM1WW Install new water valve cycled unit
Steve G.
RANGE LG LRE3025ST/00 All operations check ok .
Shawn H.
REFRIGERATOR GE TBF16DAB Installed all orders parts and thawed ice from evaporator. Advised customer that temps would be in normal range in 24 hours. All ok.
Shawn H.
WASHER LG WM4270HVA/01 Upon arrival found noise filter shorted open like last time. Inspected unit over for shorted wires and found harness in rear had been rubbing the tub and wires where shorted together causing noise filter to short. Repaired wires and replaced noise filter under part warranty. Ran unit to test. Unit works as it should. Made sure harness is secure to cabinet and taped up well. All ok.
Steve G.
RESIDENTIAL REFR SAMSUNG RF28N9780SR/AA 06 Install new upper left door hinge and cover test OK
Steve G.
WASHER GE GTW335ASN0WW Customer state that the back hose pop off and they just moved the unit into their new home. Customer reinstalled the hose and they stated it fell off again and plus they had suds on the floor. When tech put the unit into drain water was coming up from the floor drain. Causing the floor to flood. Adv customer that warranty company will give a one time courtesy call.
Shawn H.
RANGE WHIRLPOOL RF370LXGN0 Installed all proved parts and ran to test. All burners work as they should. All ok.
Kevin S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF2 "Replaced parts, unit checks ok."
Shawn H.
WASHER WHIRLPOOL LSR8134HQ0 Unit is 21 years old in laundry room. Upon arrival customer stated that unit overfilled on Sunday and havent used since. Removed console to inspect pressure switch and found hose disconnected from switch. Reconnected hose and ran to test. Unit is no longer over filling. When unit is in agitation it has poor operation. Found dog agits worn. Installed new and unit agitates as it should. All ok. ; used 1 80040 (DOG AGITS) from stock
Kevin M.
REFRIGERATOR GE GSH25JSXL SS Calling AHS- Kim-wiring in cabinet shorting out to the door not allowing the DISP display to work properly unit is non repairable
Kevin S.
DRYER GE GTD72EBSN0WS Unit will tumble no heat. Checked voltage good. Found burnt wire end at the crimp going to purple wire on heating element. Spliced new connector. Checked all thermostats and fuses. Unit is now heating checks ok. If unit gets call back pseudo job will order additional parts.
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Found unit not draining replaced pump, unit checks ok. See sticky notes!!!; used 1 203885 (PUMP) from stock"
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Found ice room frozen up, called Techline, talked to Tony, they concluded that the unit is not repairable. Called Lowes, talked to Barry , I gave them the reference number from Samsung (7003965074). Told customer that Lowes will contact them in 2 business days."
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2312TP4 Ice maker not advancing properly replaced icemaker ; used 1 241798224 (ICE MAKER) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF217ABWP/XAA Def drain is plugged cleared out defrost checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL ET21NKXJT01 Icemaker not advancing properly and to replace okd per Tara; used 1 4317943 (ICE MAKER) from stock
Tim R.
WASHER WHIRLPOOL WTW5000DW1 Checked unit over found that unit sounded like an airplane taking off when were going to spin and was grinding. Agitator plate will not come off. All sorts of rust around the inside of the stainless steel drum. Unit needs transmission an agitator and basket. Need additional labor; rqstng P&A on 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11035751 (gearcase)
Kevin M.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Unit has restriction in sealed system call Consumer Priority Service Efrayim- non repairable- Brooks Bambis -937-248-4721 emailing info to CPS central
Steve M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Need to replace secondary icemaker; ordrng 1 W11294907 (icemaker)
Brad A.
DISHWASHER BOSCH SHEM3AY55N/26 "Found soap pod was not dispensing properly, tested dispenser, checks ok. Customer is loading dishes to close to dispenser door, not allowing it to open properly. Instructed customer to leave space around dispenser. Unit checks ok."
Steve M.
OVEN GE JSP47B0F4BB Oven bake relay keeps getting stuck in the oven will not shut offUnit is 12 years old located in the kitchen; ordrng 1 WB27T10416 (oven control (erc3b))
Brad A.
DRYER WHIRLPOOL WED8500DC3 "Found idler pulley broken, installed new pulley, unit checks ok.; used 1 W10837240 (BRACKET) from stock"
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Refrigerator is low on Freon need to install die dryer and recharge system; ordrng 1 XXXX (DYE DRIER)
Steve G.
ICEMAKER SAMSUNG RS25H5111SG/AA 01 Unit not making ice. ; ordrd 1 DA97-13415B (ICE MAKER)
Brad A.
UPRIGHT / CHEST FRIGIDAIRE LFFH20F3QWG "Found ice build up around evaporator fan, thawed ice, unit checks ok"
Steve G.
HOME COOKING - E LG LRG3194BM/00 When customer is using the broil the ignitor is glowing but will not start. ; ordrng 1 1111 (BROIL IGNITOR)
Brad A.
WASHER MAYTAG MHW5500FW1 "Found door lock not locking properly, found loose connection at lock, repaired connection. Unit checks ok."
Steve G.
WASHER MAYTAG MVWB855DC2 Unit is not turning on. Power to the unit. ; rqstng P&A on 1 W11112662 (console CHROME) and 1 W11112664 (cntrl-elec)
Steve G.
RANGE GE C2S900M2N1S5 Did not need to move the unit out to install parts. Installed new harness switch and while doing a test heard/smell gas. Remove console and put down leak detector and could not find the leak but could hear a faint hiss.; ordrng 4 WB01K10067 (screw 8 hd 1/4-20)s and 1 WB18X28761PW (harness switches) and 1 WB21X20470 (valve burner 270) and 2 WB21X20612 (valve burner 270)s and 1 WB28X28157 (tube manifold supply)
Shawn H.
WASHER SAMSUNG WA40J3000AW/AA Upon arrival customer stated that power button intermittently sticks in the control and unit makes a metallic sound in spin and agitate. Ran unit in spin only to verify noise. Didnt hear any noise. Ran unit with load to test. When loaded unit makes a grinding sound in agitation and spin. Noise is from transmission. It has a large amount of end play causing noise when loaded. Power button intermittently sticks on control. Unit needs transmission and u/i. ; ordrng 1 DC97-16984B (CLUTCH ASSY ) and 1 DC97-19576L (CNTRL PNL )
Shawn H.
REFRIGERATOR FRIGIDAIRE FPBS2777RFF Upon arrival found left side crisper shelf missing wheel. Wheel broke from shelf not from the drawer. Unit needs crisper shelf. Drawer isnt fully closing due to wheel missing and the left side door wont fully close. This allows moisture and condensation in. ; rqstng P&A on 1 5304508067 (CRISPER COVER W/GLASS)
Shawn H.
DISHWASHER FRIGIDAIRE n/a "Estimated age of unit is 5-10 years old. Upon arrival customer stated that unit wont hold soap in the dispenser. Found latch for dispenser broken. Unit needs dispenser assembly. Unit does not have a model or serial tag on unit. Pulled part number from back of dispenser. Ran unit to check over operation. Unit fills, washes, and drains as it should. Collected deductible by check. ; ordrng 1 5304507354 (dispenser)"
Shawn H.
REFRIGERATOR KENMORE 106.525591 "Ice maker was sent back and is still needed, evap fan that was installed is running faster than the old causing vibration. Unit needs factory evap fan. Customer wants to wait on all parts before installing. ; ordrng 1 2198597 (icemaker assy) and 1 4389147 (motor-evap)"
Kevin S.
RANGE GE JB256DM1BB Customer issue front right burner not working. Found recepticle burnt up and wire burnt off. Pic attached; ordrng 1 WB17T10006 (block insulator KIT)
Kevin S.
DISHWASHER LG LDF6920ST "Customer issue with unit not washing very good, making weird noise. Upon arrival inspected unit, took multiple pics attached. Checked made sure sump area was clear, unit will drain properly. Checked spray arms for blockages or cracks ok. Placed mugs right side up in upper and lower racks. Started normal cycle, sounds as if wash motor going out. Will replace whole sump assembly with wash motor etc. Collected $100 deductible.; rqstng P&A on 1 AJH31248608 (SUMP ASSEMBLY W/PARTS)"
Kevin S.
WASHER ELECTROLUX EWFLS70JIW1 Found unit leaking from tub to pump hose. Customer ok repair.; ordrng 1 134639910 (hose)
Kevin S.
REFRIGERATOR SAMSUNG RF22K9381SR/AA "Unit freezing up in im compartment, fan not working. Ordering kit per bulletin.; rqstng P&A on 1 DA82-02645A (IM SVC KIT)"
Kevin S.
WASHER LG WM2650HRA "Unit was not draining properly and making noise. Upon inspection found little bit of water left in unit. Proceeded to have drain, the drain pump is making all the noise and will not drain. Proceeded to drain from front access panel of unit into,bucket. Removed catch all, cleaned and checked for any obstructions to pump none. Proceeded again to fill and drain again no go. Unit needs new drain pump. Customer called HHS store for service then realized later they had purchased extended warranty through LG had paper work but did not call. I proceeded to call the number gave them all the info including customer and business numbers, all i got was a claim number #17365448. Called office talked to Robin and explained, went ahead and collected service call fee from customer, warranty is supposed to setup claim for us to do work. Will have to follow up to make sure this is all happening at this point. Told customer from now on contact warranty company first go through them.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSC2323TS9 Solenoid wont change from cubed to crushed ordered new solenoid; ordrng 1 241675704 (solenoid assy)
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHN2866PF1 Ran through diagnostics , control board not communicating to damper to open damper needs a new main board; ordrng 1 241996363 (board-main power)
Kevin M.
REFRIGERATOR SAMSUNG RF24J9960S4/AA Error code 39 needs ice maker and container is cracked; ordrng 1 DA97-12540K (AUGER) and 1 DA97-13718C (IMK) and 1 DA97-14504D (CONTAINER )
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Ice maker locked & not DISP ice ; ordrng 1 W10347114 (shaft) and 1 W10822606 (motor) and 1 W11294907 (icemaker)
Brad A.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Found ice container cracked, ordered ice container.; ordrng 1 UNKNOWN (ICE CONTAINER FF SECTION)"
Tim R.
WASHER LG WM3500CW Replaced tub assembly. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF30HBEDBSR-AA Checked unit over found that the icemaker wasnt filling with water. Replaced icemaker. Checks ok. Explain to the customer that the water coming out of the dispenser is dictated by the amount of pressure coming into the refrigerator and that I could not change that. Customer had just replaced the filter water pressure has been this way since theyve lived in the home; used 1 DA97-15217D (ICE MAKER) from stock
Tim R.
DRYER LG DLEX7600KE Checked unit over found drum was leaving black streaks in clothes. Needs new drum. No repair.
Tim R.
OVEN FRIGIDAIRE LFEF3054TFE Fixed wire on bake element. Checks ok
Tim R.
DRYER SAMSUNG DV42H5000EW/A3 Checked unit over found lint build up on heater. Cleaned dryer interior. Tested. Checks ok
Tim R.
MICROWAVE GE JVM1790BK01 Replaced lens for display. Checks ok
Tim R.
HOME LAUNDRY - E GE GTD45EASJ2WS Checked unit over found broken wire on heater. Repaired wire. Checks ok
Steve G.
REFRIGERATOR GE GSL25JFPH BS Install new heater and main board , cycled, unit test OK
Tim R.
DRYER ELECTROLUX EWMED70JIW3 Checked unit over found interior vents plugged cleared vents and instructed customer to have house vents cleaned. Checks ok
Steve M.
DRYER KENMORE 110.6672269 Unit not heating due to thermal fuse being blown due to clogged vent replaced thermal fuse in vent unit operating OK; used 1 3392519 (FUSE) from stock
Steve M.
WASHER WHIRLPOOL WTW4815EW0 Unit GEARCASE bearings are wiped out. Needs GEARCASE and shifter assembly. Recommend replacement of unit
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Refrigerator making noise upon compressor starter. Found refrigerant line rattling against compressor adjusted refrigerant line unit is OK
Steve M.
WASHER LG WM2016CW/01 Found dispenser completely clogged with excess soap. Disassembled and cleaned out. Found a ruptured drain hose for filter clean out. Replaced hose. Checked for leaks. Unit checks ok
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Install icemaker service kit
Shaun S.
REFRIGERATOR WHIRLPOOL WRS325FDAW01 "Removed and replaced switch on unit, ran and checked out"
Steve M.
DRYER MAYTAG MED7000XW1 Installed new idler pulley
Steve G.
OVEN BOSCH HBL5751UCC/01 Customer states that the unit is not cooling after he bakes or shuts off. Microwave display is out as well. If customer wants repaired preorder the parts and set up as a two hrs
Shaun S.
DISHWASHER BOSCH SHE6AP05UC/03 "Removed and replaced drain pump on unit, checks out ok"
Shaun S.
REFRIGERATOR SAMSUNG Rf323TEDBSR/AA "Removed and replaced parts on unit, ran and checked out, unit checks ok"
Steve G.
WASHER GE GFW450SSM1WW Unit will not unlock. Found the black wire to the door latch was loose. Reseated the wire...cycled.
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Unit is not making ice. Found that the unit had a frozen fill tube. Installed new fill tube. Cycled. ; used 1 241920106 (FILL TUBE) from stock
Shawn H.
DRYER MAYTAG MEDC200XW0 "Upon arrival customer stated that unit wont start. They recently had the outlet changed because it burnt up. Cord has signs of overheating but unit has voltage to it and too timer. Inspected and found door switch shorted open causing no start. Jumped switch and unit heats and tumbles as it should. Unit needs door switch and cord. Installed cord and switch. Ran to test. All ok. Unit heats as it should. Advised customer to have vent replaced because it is torn. ; used 1 DC3-30-4 (3 PRONG CORD) from stock, pckd up 1 3406107 (switch,door)"
Shawn H.
DRYER WHIRLPOOL WED9200SQ0 Upon arrival customer stated that unit will tumble but not heat. Set unit in timed dry on high heat to test. Unit is heating. Ran unit and watched temps to verify its cycling within range. Unit cycles between 138-165. Well within range. Put unit into diagnostics to check for errors. F28 error is present. Shorted moisture sensor. Checked connections no loose connections. Ran test and sensor is good. No other errors and unit functions as it should. Possible main control is dropping out at times. Unable to duplicate concern. Gave customer quote on replacing control if problem reoccurs. Please mail out invoice.
Shawn H.
WASHER FRIGIDAIRE FWS777GHS0 "Upon arrival customer stated that agitator wobbles more than it used to and rattles. Removed cap to inspect. Agitator is tight to transmission, spline isnt worn but transmission has a lot of play. Agitator wobbles due to worn transmission. Unit needs transmission, seals, and spline. Due to age (20 years old) and cost customer does not wish to repair. Please mail out estimate and invoice."
Shaun S.
DISHWASHER FRIGIDAIRE LFID2426TFA "Upon arrival found that latch needed repaired on door, tech repaired ran and checked out, unit checks ok"
Shaun S.
REFRIGERATOR GE GFE28GMKLES "Removed and replaced door switches on both sides of fridge, left and right side door, unit checks ok"
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed plastic plate per tech line .
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHI1835VS0 Unit has refrigerant is R600a system calling Frigidaire-Russell-83942285-
Kevin M.
REFRIGERATOR FRIGIDAIRE LFFS2612TFS2 Water valve not open and closing properly ; used 1 242252702-PW (WATER VALVE) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2868TF7 Adjusted the evaporator fan but unit wasnt making noise time customer did record it sound like evaporator fan hitting debris
Brad A.
DRYER GE GTD75ECPL0DG "Tested element, it tested ok, thermistor tests ok. Unit started heating properly. Did not need parts."
Kevin S.
WASHER SAMSUNG WF42H5000AW/A2 "Upon arrival found unit not draining well, removed remaining water, checked clean out before drain pump was clear full of debris. Emptied and tested unit, checks ok. Showed customer how to do this, and to monitor if any other issue."
Tim R.
DRYER ELECTROLUX EFME427UIW1 Replaced shorted heater. Checks ok; ordrng 1 137114000(TS) (heater)
Kevin M.
REFRIGERATOR KITCHEN AID ksrg25fkss16 Return air duct was frozen up and defrost drain was plugged up cleared out both compartment and checked OK
Tim R.
DRYER GE DDE7900GBLWH Needs new rear bearing kit; ordrng 1 WE25M40 (DRUM KIT)
Tim R.
RANGE GE JB710S0H1SS Checked unit over found at the outer ring of the front right burner had shorted out and the infinite switch would not control temperature. Unit needs switch and burner. Unit is about 10 years old in the kitchen; rqstng P&A on 1 WB24T10029 (inf sw control 1500w) and 1 WB24T10165 (switch rocker elem () and 1 WB30T10044 (element haliant 9')
Tim R.
WASHER WHIRLPOOL WTW4815EW1 "Replaced water valve, checks ok; ordrng 1 W11210459(TS) (valve)"
Steve M.
REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA Icemaker is freezing up. Unit has outdated components recommend icemaker with new auger and y clipsSep 2015; rqstng P&A on 1 DA82-02367A (Y CLIP) and 1 DA97-12540G (AUGER ASSEMBLY) and 1 DA97-15217D (ICEMAKER)
Steve M.
WASHER WHIRLPOOL WFW9290FC0 Needs more work; schdld next appmnt for 9/24 THU !
Steve G.
REFRIGERATOR BO SAMSUNG RF263BEAESR/AA 01 Unit is not making any ice. ; rqstng P&A on 1 1111 (REFRIGERATOR BACK WALL WITH FAN) and 1 2222 (ICE CONATINER)
Steve G.
RESIDENTIAL REFR WHIRLPOOL KRFC704FPS00 Customer states that no one will be using the ice and it will dump all over the floor. ; rqstng P&A on 1 W11087492 (switch) and 1 W11442053 (USER PANEL BLACK )
Steve G.
WASHER MAYTAG MVWB855DC3 Unit is not locking; ordrd 1 W10861642 (latch)
Brad A.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Installed main control, unit checks ok."
Shawn H.
REFRIGERATOR KITCHENAID KRMF706ESS01 Upon arrival found ice maker not cycling. Put unit into diagnostics but ice maker wont cycle. Has voltage. Unit needs ice maker. Customer stated that since u/i for left pantry drawer was replaced it never worked or powered up. Removed u/i and found it shorted from water. Door had water under u/i. Moisture and water are coming from the ice in the bucket melting and pooling on drawer. Unit needs pantry door with u/i and ice maker. ; rqstng P&A on 1 W10815668 (dor-fip bl) and 1 W11294907 (icemaker)
Shawn H.
MICROWAVE GE JVM3160DF2WW "Upon arrival customer stated that a Sears was out last week and replaced a micro switch for the same issue. Pulled grill and control to inspect. Found switch that was replaced shorted closed causing unit to trip. Replaced breaker and ran to test. Unit is heating fine. ; rqstng P&A on 1 WB07X11411 (vent grille white), used 1 5304509459 (MICRO SWITCH) from stock"
Shawn H.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Upon arrival customer stated that unit made one tray of ice then whole thing stopped cooling. Temps got to 70s in both sections. When I arrived the unit was reading 0 in the freezer and 70 in the fresh food. Customer said they had left fridge door open all day to avoid odors. When they came how they saw the freezer reading zero degree. Unit had not been cooling. Unit is running now and cooling. replacement board is shorting out. Please order board under part warranty. ; ordrng 1 DA94-02274G (MAIN PCB(PW))
Shawn H.
DISHWASHER KITCHEN AID KUDS30IVBL4 Upon arrival found lights flashing above several keys and unit not starting. Removed console to inspect for loose connections. None found. Removed ribbon strip and reinstalled. Touchpad began to operate and unit would start. Unit needs touchpad. ; ordrng 1 W10250015 (panel-cntl)
Kevin S.
MICROWAVE OVEN SAMSUNG MC12J8035CT "Upon inspection unit will run and heat however after about one minute unit makes loud hum so i immediately stopped it. Customer claims seen spark inside, found wave guide cover damaged. Everything else component looked ok. Unit is a convection design you can see alot of grease buildup on top. The wave guide cover has a burnt spot and hole through it. Will look to replace that first, then to test if anything else is needed. Pics attached. Purchased Nov 2018 installed or received 2-2019 but out of manufacturer warranty.; rqstng P&A on 1 DE63-00623A (COVER)"
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA DISP lights keep changing need to replace DISP brd assy; ordrng 1 DA97-13809G (DISP)
Kevin M.
REFRIGERATOR LG LTC24380ST/00 Adjusted doors and needs door gaskets Pd in full; ordrng 1 ADX52752634 (FZ GASKET ) and 1 ADX52752642 (GASKET)
Kevin M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Ice maker is making loud noise & not producing ice; ordrng 1 DA97-07365G-PW (ICE MAKER)
Brad A.
DISHWASHER MAYTAG MDB4949SDM2 "Before installing parts found console does not stay in place, will not allow door to close properly. Ordered console.; rqstng P&A on 1 W11106769 (panel-cntl), states that autho needed"
Brad A.
WASHER SAMSUNG WF461ABP/XAA "Found tub bearings making loud noise, tub is loose, needs tub job. Ordered front and rear outer tub, inner basket, and front and rear shocks. Located in the laundry room, manufactured 5/2011.; rqstng P&A on 1 UNKNOWN (FRONT OUTER TUB) and 1 UNKNOWN (REAR OUTER TUB) and 1 UNKNOWN (INNER BASKET) and 2 UNKNOWN (FRONT SHOCK)s and 2 UNKNOWN (REAR SHOCK)s"
Brad A.
RANGE BOSCH HDI8054U/02 "Installed cooling fan, still getting error code, called Techline, was not getting proper voltage from the relay board. Ordered relay board.; ordrng 1 12011384 (RELAY BOARD)"
Brad A.
REFRIGERATOR FRIGIDAIRE FRS26HF6BQ6 "Found door gasket allowing air leak, ordered door gasket. Located in the kitchen, manufactured 2004.; rqstng P&A on 1 241786002 (gasket-frzr door)"
Tim R.
DISHWASHER KITCHENAID KUDG25SHWH1 Checked unit over found that the float switch was stuck in the up position. Fix float switch. Power was going to the water valve with the unit was not filling with water. Water valve test OK. No water coming to dishwasher. Call the homeowner and let them know.
Tim R.
REFRIGERATOR FRIGIDAIRE FFHS2322MBA Fixed broken water line around water filter housing. Checks ok. Unit is 10 years old in the kitchen.
Tim R.
DISHWASHER MAYTAG MDB7749AWB2 Replaced thermal fuse. Checks ok. Right side of control panel is broken customer doesnt want to repair now.
Tim R.
WASHER WHIRLPOOL TAWS800JQ2 Replaced broken lid switch. Check ok; used 1 3949247V () from stock
Tim R.
DRYER AMANA NED4655EW1 Replaced thermostat and fuse. Checks ok; used 1 279816 (FUSE) from stock
Tim R.
RANGE - ELECTRIC FRIGIDAIRE FFEF3043LSK Replaced control and overlay. Checks ok
Steve M.
MICROWAVE FRIGIDAIRE FGMV176NTF Found door striker loose from retainer not allowing microwave to start. Reattach door strike unit is operating OK
Tim R.
RANGE KENMORE 790.9700321 Replaced control and overlay. Checks ok
Steve M.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWA Found loose drain tube without any sealant on the backside of the refrigerator. Applied fresh sealant to the tube to prevent warm air from entering freezer section causing ice buildup
Steve M.
REFRIGERATOR SAMSUNG RF217ACPN/XAA Installed new icemaker. Cleared evap drains and installed drain clip; used 1 DA61-06796A (DRAIN CLIP) from stock
Tim R.
RESIDENTIAL REFR FRIGIDAIRE FFSS2614QE6A Cleared return vent on the bottom of the refrigerator. Checks OK
Steve M.
REFRIGERATOR KITCHEN AID KRFC300ESS03 Found icemaker bail arm out of position and the switch is in the off position not allowing unit to produce ice
Steve M.
WASHER MAYTAG MHW6000XW2 Found clogged drain trap. Removed pump housing and cleared blockages
Steve M.
RANGE WHIRLPOOL WFE320M0EW Replaced parts listed unit operating ok
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESR/AA 07 Installed new icemaker upgrade kit cycled unit test OK
Steve M.
REFRIGERATOR FRIGIDAIRE FGHB2866PFEA Installed new user interface
Steve G.
WASHER SAMSUNG WA40J3000AW/AA 13 Unit is not always draining. Cycled unit and unit did drain out without any unusual noise.
Shawn H.
REFRIGERATOR WHIRLPOOL ET1CHMXKB04 Upon arrival customer stated that fridge has water at bottom inside. Water is coming from the freezer section. The defrost drain is clogged and overflowing. Removed evaporator cover and found drain blocked. Cleared drain and installed heater wire. All ok no more leaks.
Steve G.
MICROWAVE GE JEM31SA 002 Unit takes several times to heat. Unit is 20 years old in kitchen. Spoke to Cassidy at warranty company they do not cover countertop microwaves Autho 100crml
Steve G.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed new icemaker, all operations check ok
Steve G.
DISHWASHER - BUI GENERAL ELECTRIC GDT530PGP4BB Install new main board, cycled
Shawn H.
DRYER SAMSUNG DV42H5000EW/A3 Upon arrival customer stated that unit makes a loud squeal. Ran unit to test. Noise is coming from the rear. Removed drum to inspect. Found right rear roller locking up and left rear squealing. Replaced both rollers with shafts and ran to test. All ok no more noise. ; used 2 DC97-16782A (ROLLER) from stock
Steve G.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Customer states that the unit will has been working close to a week. Tech did check evap covers and fans.
Steve G.
DISHWASHER THERMADOR DWHD650GFP/01 Installed new upper spray arm because it was completely missing advise customer several times to get a dishwasher cleaner in which she has not done that so she is not going to get the washability or clean dishes without using some other helpful tips and tricks that Tech gave her.
Shaun S.
WASHER LG WM2487HWM "Inner basket and rear bearing blown on back of tub, customer declines repairs on unit"
Shawn H.
OVEN WHIRLPOOL GFG464LVS2 Installed all provided parts and ran burners to test. All ignite. Top is still very greasy. Center burner is sluggish to light but only due to grease. Advised LL last visit that it needed degreased.
Shaun S.
RANGE SAMSUNG NE59J3421SS "Upon arrival tech was able to repair switch on right rear burner, checks ok upon techs departure. If problem returns burner will need to be changed"
Shawn H.
DISHWASHER LG LDF7551ST Upon arrival found unit leaking from drain hose. Pulled unit and found coupler between hose and extension hose split. On last visit tech had hose disconnected at this spot clearing hose. Drain hose had enough length it didnt need the extension hose. Removed coupler and reinstalled hose. Ran unit to test for leaks. No leaks found. All ok.
Shawn H.
DISHWASHER BOSCH SHX68T56UC/01 Installed all provided parts and ran diagnostics to test. All ok unit finished out fine with no issues.
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHN2866PF1 "Removed and replaced motor on unit, ran and checked out, unit checks ok upon techs departure"
Kevin S.
DISHWASHER FRIGIDAIRE FGID2479SF4A Re inserted lower door seal that came out. Unit checks ok.
Shaun S.
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA "Removed and replaced evap cover on unit, ran and checked out, unit checks ok upon techs departure"
Kevin S.
WASHER GE GFW550SSN0WW "Upon inspection found that shipping bolts were removed but the cross braces had not. Per installation manual page 20 and 21 it says to remove these otherwise can cause washer to become severely out of balance. Showed customer. Ran unit several times in rinse and spin mode with small load of towels and rags. Unit checks ok."
Shaun S.
DRYER SAMSUNG DV328AEW/XAA "Removed and replaced parts on unit, ran and checked out, unit checks ok"
Kevin S.
RANGE - GAS GENERAL ELECTRIC JGBS66REK4SS "Unit is a gas range not electric. Unit not igniting flame, pulled out from wall checked electrical connection to igniter, unit now working properly. Pushed unit back in place checked another 3 times. Unit checks ok. Talked to customer over phone upon leaving."
Kevin S.
REFRIGERATOR ELECTROLUX EW28BS71ISC Customer claims unit not producing ice. Found moisture and ice/frost buildup in unit. Put out unit found where the insulation is failing. Attached pictures called frigidaire and gave them the info. Case #83938832 non repairable issue.
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Unit needs new ff fan assy and ice maker cust declined est
Kevin S.
REFRIGERATOR FRIGIDAIRE FPBS2778UF6 "Replaced icemaker, cleared out any ice in freezer track. Unit filled no leaks. Checks ok, showed customer."
Kevin M.
REFRIGERATOR GE GSS25KGNCBB Unit has a weak compressor cust declined repair not economical to repair
Kevin M.
REFRIGERATOR BOSCH B22CS50SNS/03 Called Tech line John-checked voltage and ogled out compressor per John need to replace inverter brd
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PF0 Defrost drain is plugged up cleared out & checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Called Lowes John-checked all joints no visible leaks on coils & compressor nonrepairable internal sealed system leak
Brad A.
WASHER GE GFW450SSM1WW "Found door not closing properly, found hinge loose, tightened and adjusted hinge, unit checks ok."
Brad A.
DRYER SAMSUNG DV45H7000EW/A2 "Found idler pulley and roller worn, making loud noise, installed new pulley and roller,unit checks ok.; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (ROLLER) from stock"
Brad A.
REFRIGERATOR ELECTROLUX FRT18S6AWK "Found unit working properly, customer wants to replace bottom shelf. Created new work order for Makgregor Management to pick shelf up from the office."
Kevin M.
REFRIGERATOR WHIRLPOOL ED5LHAXMQ00 Cleared out return air and checks ok no deductible needed
Brad A.
DISHWASHER KENMORE 665.1577799 "Found unit has build up of soap causing suds, which is making the unit leak. Explained to the customer to not allow any of the dishwashing liquid to get into unit. Unit checks ok."
Tim R.
OVEN FRIGIDAIRE MODEL WORN OFF 9/22/ Checked unit over found shorted thermostat and bake element. Unit is 25-30 years old in the kitchen. Model and serial too worn to read. No repair possible.; rqstng P&A on 1 ##### (THERMOSTAT) and 1 ##### (BAKE ELEMENT)
Tim R.
REFRIGERATOR GE PFE29PSDASS Checked unit over needs new main control and inverter. Due to compressor not running and previous temperatures fluctuating.; ordrng 1 WR87X29409 (compressor inverter)
Tim R.
REFRIGERATOR JENN AIR JCD2295KES Checked unit over found the touchpad was not responding. Unit needs new touchpad and control. Unit is about 20 to 25 years old in the kitchen. Touchpad is no longer available; rqstng P&A on 1 67005446(NLA) (keyboard-) and 1 W10204681(NLA) (cntrl-elec)