Near Springfield, OH 45506
Brad Anders
Job Details: 06/17/2019
REFRIGERATOR LG LSC27950ST "Installed new ice maker and dispenser assembly, unit is working properly."
Near West Carrollton, OH 45449
Brad Anders
Job Details: 06/17/2019
UPRIGHT / CHEST WHIRLPOOL WZF34X18DW03 "Unit damaged, found evaporator motor not spinning when proper voltage is applied. Found air tower broken, and fan blades broken.; ordrng 1 W10574272 (air-tower) and 1 WP2169142 (evaporator fan blade) and 1 WPW10359880 (motor-evap)"
Near New Carlisle, OH 45344
Brad Anders
Job Details: 06/17/2019
WASHER WHIRLPOOL WTW7500GC2 "Unit making noise, found stator bolt loose, tightened up bolt. Unit sounds normal. All operations test ok."
Near Trotwood, OH 45426
Tim
Job Details: 06/13/2019
DRYER - ELECTRIC GENERAL ELECTRIC GTD65EDSJ3WS Replaced upper housing and slides. Checks ok
Near Dayton, OH 45406
Tim
Job Details: 06/13/2019
DRYER MAYTAG MEDC200XW1 Checked unit over found bad thermostat. Checks ok.; used 1 279816 (FUSE) from stock
Near Dayton, OH 45440
Tim
Job Details: 06/13/2019
RANGE FRIGIDAIRE FFEF3012UBB Adjusted oven temperature up 10¡ due to not cooking at the correct temperature.
Near Dayton, OH 45429
Tim
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Replaced control and fan. Checks ok.
Near Dayton, OH 45417
Tim
Job Details: 06/13/2019
RANGE WHIRLPOOL WFG320M0BW2 Ranch style screws for door handle due to them coming loose and/or falling apart. Checks OK
Near Centerville, OH 45459
Tim
Job Details: 06/13/2019
FREEZER WHIRLPOOL WRB322DMBM00 Replaced broken fan blade. Check ok.; pckd up 1 2169142 (fan blade)
Near Centerville, OH 45459
Tim
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced ice maker due to unit not producing ice. Checks ok; pckd up 1 W10884390 (icemaker)
Near Troy, OH 45373
Tim
Job Details: 06/13/2019
WASHER MAYTAG MHW6630HW0 Replaced bellow spring due to bellow falling oof. Checks ok; pckd up 1 W11266654 (clamp)
Near New Lebanon, OH 45345
Tim
Job Details: 06/13/2019
WASHER SAMSUNG WA50F9A7DSW/A2 Checked unit over instructed customer on using cleaning tablets and detergent. Checks ok.
Near Dayton, OH 45417
Tim
Job Details: 06/13/2019
REFRIGERATOR SAMSUNG RS25J500DSR/AA Fixed door switch connection checks ok.
Near Miamisburg, OH 45342
Tim
Job Details: 06/13/2019
REFRIGERATOR FRIGIDAIRE FGHS2655PF4 Checked unit over found that the noise was coming from the evaporator line. No repair.
Near Dayton, OH 45431
Tim
Job Details: 06/13/2019
DRYER MAYTAG DE410 Replaced timer due to unit continuously running and never shutting off. Checks ok
Near Dayton, OH 45420
Tim
Job Details: 06/13/2019
WASHER KENMORE 110.429242 Fixed both rails on lower pedestal drawer. Checks OK
Near Dayton, OH 45440
Tim
Job Details: 06/13/2019
ELECTRIC RANGE FRIGIDAIRE FGMC2765PBJ Replaced oven control and sensor. Checks ok.
Near Bellbrook, OH 45305
Tim
Job Details: 06/13/2019
WASHER ESTATE n/a Replaced suspension spring and spring for tub. Checks ok
Near Bellbrook, OH 45305
Tim
Job Details: 06/13/2019
DRYER FRIGIDAIRE EED4400WQ0 Checked unit over found burn wire near motor. Repaired wire. Checks ok.
Near Dayton, OH 45409
Tim
Job Details: 06/13/2019
HOME LAUNDRY - E FRIGIDAIRE FFLE3911QW0 Replaced tub and outer basket. Ok
Near Dayton, OH 45404
Tim
Job Details: 06/13/2019
REFRIGERATOR KENMORE 363.952081 Replaced icemaker and fixed water line. Checks ok; used 1 WR30X10093 (ICE MAKER) from stock
Near Dayton, OH 45405
Tim
Job Details: 06/13/2019
RANGE HOLIDAY n/a Checked unit over found the unit needed new oven igniter talked with McGregors and they do not want to fix the unit
Near Dayton, OH 45432
Tim
Job Details: 06/13/2019
DISHWASHER FRIGIDAIRE FRID2466QF4A Replaced spray arm. Fixed wiring issues with control.
Near Dayton, OH 45429
Tim
Job Details: 06/13/2019
RANGE KITCHEN AID KESA907PSS01 Replaced touchpad. Checks ok
Near Dayton, OH 45415
Tim
Job Details: 06/13/2019
RANGE GE JSC27G005BG Checked unit over found that unit was getting 240 V. All of the bake and broil element or working properly along with all four top burners. Unit checks OK reinstalled oven. Tested again checks ok
Near Dayton, OH 45415
Tim
Job Details: 06/13/2019
RANGE GE JSC27G005BG Replaced bake element ok. Due to being burnt up. Also found that the unit wasnÕt getting any power instructed customer to call electrician.
Near Dayton, OH 45417
Tim
Job Details: 06/13/2019
REFRIGERATOR FRIGIDAIRE FFHT2021QW0 Checked unit over found broken heater wire. Fixed wire. Checks ok
Near Dayton, OH 45417
Tim
Job Details: 06/13/2019
WASHER MAYTAG MVWX655DW0 Checked unit over found unit had error code for fault speed sensor. Also not draining the water. Needs drain pump. No repair for now.
Near Dayton, OH 45459
Tim
Job Details: 06/13/2019
WASHER MAYTAG MVWC416FW1 Replaced agitator. Checks ok
Near Trotwood, OH 45426
Tim
Job Details: 06/13/2019
DISHWASHER GE GDF520PGJ0WW Replaced drain pump. Checks ok
Near Dayton, OH 45459
Tim
Job Details: 06/13/2019
OVEN SAMSUNG NX58H9500WS Checked unit over found that the ignitor had shorted out. Replaced ignitor. Checks ok.; used 1 5303935066 (IGNITOR) from stock
Near Bellbrook, OH 45305
Tim
Job Details: 06/13/2019
WASHER LG WM4270HVA Checked unit over and found that we need an additional part. Unit needs door Bellow. Called LoweÕs and talked with Ken. HeÕs said with that additional part it would not be economical to repair. That we will bill out for our diagnostic and labor and if there is any restocking fees to call LoweÕs and they will cover those charges.
Near Dayton, OH 45449
Tim
Job Details: 06/13/2019
WASHER LG WM2240C Replaced leaking hot water valve. Checks ok.; used 1 5220FR2006H (WATER VALVE) from stock
Near Kettering, OH 45429
Tim
Job Details: 06/13/2019
MICROWAVE OVEN THERMADOR SMW272 Unit needs new microwave door. Part is No longer available. No repair
Near Beavercreek, OH 45431
Tim
Job Details: 06/13/2019
WASHER LG WT7100CW Checked unit over and found shifter wasnÕt connected. Reconnected checks ok.(office knowledge only if customer calls back in unit needs a new control) returning unit to Home Depot doesnÕt want repaired.
Near Dayton, OH 45429
Tim
Job Details: 06/13/2019
DRYER MAYTAG MDE6800AYQ Replaced console checks ok
Near Dayton, OH 45432
Tim
Job Details: 06/13/2019
WASHER LG WM2501HVA Checked unit over found that the unit needs new tub assembly. No repair. Due to cost.
Near Dayton, OH 45426
Tim
Job Details: 06/13/2019
REFRIGERATOR FRIGIDAIRE FFHS2622MBL Reinstalled waterline in dispenser and adjusted door switch. Check ok
Near Dayton, OH 45429
Tim
Job Details: 06/13/2019
DRYER WHIRLPOOL MEDB765FW0 Replaced parts listed checks ok.
Near Fairborn, OH 45324
Steve
Job Details: 06/13/2019
WASHER WHIRLPOOL WTW7500GC0 F3E2. F8E1 F0E3 F2E1. Unit not filling with water. Installed new water valve. Unit checks ok; used 1 W11165546 (WATER VALVE) from stock
Near Dayton, OH 45424
Steve
Job Details: 06/13/2019
DRYER SAMSUNG DV48H7400EW/A2 Unit not heating. Found open heating circuit... replaced heater. Unit operating ok.; used 1 DC97-14486A (ELEMENT) from stock
Near Xenia, OH 45385
Steve
Job Details: 06/13/2019
RANGE - ELECTRIC GENERAL ELECTRIC JT3000SFSS Unit wonÕt heat. Found door latch not operating properly. Installed new door latch. Unit heating ok.; used 1 WB10X23814 (DOOR LATCH) from stock
Near Xenia, OH 45385
Steve
Job Details: 06/13/2019
DRYER SAMSUNG DV363EWBEUF/A1 Dryer wonÕt start. Found broken idler pulley. Installed new pulley. Unit operating ok.; used 1 DC93-00634A (IDLER PULLEY) from stock
Near Dayton, OH 45424
Steve
Job Details: 06/13/2019
REFRIGERATOR SAMSUNG RS265TDRS/XAA 6 yrs old. KitchenFresh food section not cooling. Found refrigerator section evaporator fan clogged with ice and frozen drain. Replaced defrost sensor defrosted entire unit refrigerator is operating properly; used 1 DA32-00029Q (SENSOR) from stock
Near Dayton, OH 45424
Steve
Job Details: 06/13/2019
WASHER LG WM2501HVA Unit seems to be off balance while spinning. Installed all new shock absorbers.; used 1 ACV72909503 (SHOCK) from stock
Near Bellefontaine, OH 43311
Steve
Job Details: 06/13/2019
RANGE WHIRLPOOL WFE540H0ES0 Installed new Infinite switch and left Front element. Unit is heating Properly
Near Dayton, OH 45424
Steve
Job Details: 06/13/2019
REFRIGERATOR FRIGIDAIRE FRS26ZSHB0 Unit not cooling. Found melted terminals on compressor. Recommend replacement of unit. wire harness is chewed up.
Near Dayton, OH 45424
Steve
Job Details: 06/13/2019
DISHWASHER GE GSD4000J00CC Unit leaking every drain cycling from drain solenoid mount in sump assembly. Customer declined repair.
Near Springfield, OH 45506
Steve
Job Details: 06/13/2019
DRYER WHIRLPOOL WED8000DW3 Dryer is unresponsive. Removed console found loose wire. Checked all electrical connections. Dryer
Near Springfield, OH 45506
Steve
Job Details: 06/13/2019
RANGE WHIRLPOOL WDE150LVS01 Removed wall oven. Installed new bake element and installed new cook top switch. Unit operating okCustomer requests copy of receipt
Near Urbana, OH 43078
Steve
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Installed new damper control and main board. Ran diagnostics. All temp sensors check ok. Adjusted temp variable in control settings. Call3d LoweÕs to advise them of the issue. Advised customer to call LoweÕs if problem persists.
Near Tipp City, OH 45371
Steve
Job Details: 06/13/2019
REFRIGERATOR KENMORE 795.787798 Icemaker is not working. Test cycled unit. Found pinched water line in hinge assembly. Removed and straightened waterline.unit operating ok.7yrs old. Kitchen
Near Troy, OH 45373
Steve
Job Details: 06/13/2019
DISHWASHER GE GDF650SGJ0WW Installed control harness and new main PCB. Test ran a quick cycle and unit is heating
Near Dayton, OH 45424
Steve
Job Details: 06/13/2019
DISHWASHER KITCHEN AID KDTM354DSS3 Found no signs of any components leaking. Did find a residual water underneath unit from the door leaking. Cannot pinpoint any source of water leakage besides needing to tilt the dishwasher backwards all seals and or gasket check OK
Near Tipp City, OH 45371
Steve
Job Details: 06/13/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Icemaker not producing ice. Icemaker is not cycling. Updated icemaker and auger assembly. Installed y clip. Sealed ice room and adjusted water line. Unit operating ok. Kent Prq1642075. Autho; used 1 DA82-02367A (Y CLIP), 1 DA97-12540G (AUGER), and 1 DA97-15217D (IMK) from stock"
Near Tipp City, OH 45371
Steve
Job Details: 06/13/2019
DISHWASHER SAMSUNG DW80F600UTS/AA Found foreign objects in dishwasher sump. Cleaned and removed debris. Unit washing ok
Near Springfield, OH 45503
Steve
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVY05 Installed new control board. Unit has been defrosted and is running properly.
Near Urbana, OH 43078
Steve
Job Details: 06/13/2019
WASHER WHIRLPOOL WFW92HEFW0 Installed parts listed. Ran through auto diag. Unit completed with no errors.
Near Troy, OH 45373
Steve
Job Details: 06/13/2019
DISHWASHER FRIGIDAIRE FGID2466QF6A "Installed new spray arms, there is no longer leaking"
Near Xenia, OH 45385
Steve
Job Details: 06/13/2019
DISHWASHER FRIGIDAIRE FFCD2413UB1A Installed rack.
Near Dayton, OH 45449
Tim
Job Details: 06/13/2019
DISHWASHER FRIGIDAIRE FFID2426TD2A Unit needs news slides and racks along with rollers. ; ordrng 3 154522902 (wheel assy upper)s and 1 154597801 (slide) and 1 5304498212 (rack assembly)
Near Dayton, OH 45424
Steve
Job Details: 06/13/2019
DISHWASHER FRIGIDAIRE FGHD2465NF1A Unit leaking water from door. Found lower door seal off unit and installed side splash shields. Installed all parts. Unit operating ok. If problem persists customer needs to have dishwasher tilted backwards.; used 1 154701001 (SPLASH SHIELD) from stock
Near Springboro, OH 45066
Steve G
Job Details: 06/13/2019
WASHER WHIRLPOOL WTW7040DW0 Install new support rods check OK
Near Mason, OH 45040
Steve G
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Customer states that the unit was running and then no power to the unit. Found loose wire connection to the junction box. Reseated wire testok
Near Franklin, OH 45005
Steve G
Job Details: 06/13/2019
RANGE SAMSUNG NE594R0ABSR/AA Installed new left and right door hinge left and right receiver and light socket assembly cycled unit test OK
Near Dayton, OH 45429
Tim
Job Details: 06/13/2019
WASHER SAMSUNG WF395BTPARA/A2 Customer wanted us to reinstall his old control board and the new motor and see if the unit would work. Installed new control board and new motor unit would not spin or agitate or advance through the cycle. The same issue we had the first time I arrived to look at the unit. The unit has two issues number one is a bad man control not allowing the unit to spin and number to a bad motor giving a 3E error code. Try to explain to the customer that if we reinstall the new control board in the unit will most likely work properly. He did not want the new control. I removed the new control board and the new motor reinstalled all control board and old motor for customer. Customer is going to call the office to talk with Chris about a refund.
Near Waynesville, OH 45068
Steve G
Job Details: 06/13/2019
WASHER MAYTAG MVWC200BW0 Customer states that the unit will not spin out. Customer needs gearcase and outer tub. Customer not going to repair.
Near Mason, OH 45040
Steve G
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL PLHS267ZCB0 Customer states that the unit is not cooling properly. Did notice that the unit is working much harder then it should be. Noticed and took pictures of the condenser coil and the dog/cat hair under the unit. Did show customer
Near Middletown, OH 45044
Steve G
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL WDF540PADB1 Installed new sump/motor assy. Cycled unit.. unit was not mounted correctly . Unit was out mounted and adv the customer
Near West Chester Township, OH 45069
Steve G
Job Details: 06/13/2019
REFRIGERATOR SAMSUNG RF22M9581SR/AA Installed new icemaker Kit assembly cycle test OK
Near Springboro, OH 45066
Steve G
Job Details: 06/13/2019
REFRIGERATOR WHIRLPOOL WRF989SDAF00 Installed new water tank and crisper drawer control cycle test OK
Near Franklin, OH 45005
Steve G
Job Details: 06/13/2019
WASHER SAMSUNG WF448AAP/XAA 01 "Went to install the new wire harness, layer it out and several connecting did not match or where not in the new wire harness. Contacted samsung to double check the harness, they stated that it was the right part. Spoke to Whitney and advised of the issues with the unit and they are putting the unit into options. Autho. For part and labor. 332wlgl"
Near Middletown, OH 45044
Steve G
Job Details: 06/13/2019
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Customer states that the unit only gives crush. Found that the ice container rod was under the solenoid. Reseated and cycled.
Near Middletown, OH 45042
Steve G
Job Details: 06/13/2019
RANGE LG LRE3194BD.FBDLLGA Installed new warmer burner. Cycled
Near Springboro, OH 45066
Steve G
Job Details: 06/13/2019
DISHWASHER WHIRLPOOL WDT710PAYM6 Customer states that the unit is leaking. Found the watervalve was leaking. Installed new water valve assy. Cycled. Customer had the front kick plate off the unit and customer and tech where not able to find the kickplate bolts. ; pckd up 1 W10327249 (water inlet valve)
Near Franklin, OH 45005
Steve G
Job Details: 06/13/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Customers states that the freezer door is rubbing on the top hinge. Tech made an adjustment to the top hinge. Test ok.
Near West Chester Township, OH 45069
Steve G
Job Details: 06/13/2019
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 02 Customer states that the top ice maker is dispensing. Inspect the ice container and check ok. Did noticed that the ice maker was not making ice. Installed new ice maker and clip assy. Cycled ice maker and also sealed up the ice room with samsung silicone. Test ok. ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)
Near Springboro, OH 45066
Steve G
Job Details: 06/13/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Tech found a wire in the wrong location. Moved wire to correct pin location. Cycled
Near Centerville, OH 45459
Steve G
Job Details: 06/13/2019
REFRIGERATOR KENMORE 25358082898 Customer freezer drain line is frozen up . Thawed out and clean hose and drain pan area.
Near Miamisburg, OH 45342
Steve G
Job Details: 06/13/2019
DISHWASHER FRIGIDAIRE FFBD2406NB6A Customer states that the unit will to latch and does not wash. Found that the drain line has a kink in the hose. Was not able to correct. Installed new line. Cycled. ; pckd up 1 807117001 (hose)
Near Springfield, OH 45504
Steve
Job Details: 06/13/2019
REFRIGERATOR FRIGIDAIRE LFHG2251TF3 Unit not cooling. CarmichaelÕs previously serviced twice already. Replaced main board and evap fan. SY EF error code previous. unit is not defrosted from previous services.Fans working ok now. Ran unit through defrost. Unit was not put back together properly in freezer section. Called FRIGIDAIRE to have CarmichaelÕs back out to repair.Do not service due to damages from CarmichaelÕs
Near Waynesville, OH 45068
Steve G
Job Details: 06/13/2019
DRYER SAMSUNG DV456EWHDWR/AA SADC97-14486A Customer states the the unit is not heating. Found that the heater was shorted out. Installed new heater assy. Cycled. Clean out the filter housing and base of the unit. Visually check the rollers and idler pulley. ; pckd up 1 DC97-14486A (ICE MAKER )
Near Springboro, OH 45066
Steve G
Job Details: 06/13/2019
RANGE JENN-AIR JES9800CAS02 Customer states that the unit will now go over 250. Customer needs new bake element. Installed new bake element. Cycled..
Near New Paris, OH 45347
Shaun S
Job Details: 06/13/2019
APPLIANCE SAMSUNG RF28JBEDBSG/AA "Upon arrival found that imk was jammed with cubes and not dispensing correctly tech cleared problem cleaned out all built up ice ran and ch coed out, unit checks ok"
Near New Madison, OH 45346
Shaun S
Job Details: 06/13/2019
DISHWASHER GENERAL ELECTRIC GUD27ESSJ1WW "Upon arrival found that hot water and cold water supply was reversed fixed hook ups ran and checked out, unit checks ok"
Near Xenia, OH 45385
Steve
Job Details: 06/13/2019
MICROWAVE KITCHEN AID KEMC308KSS01 Unit not heating. Transformer making loud humming noise. No heat.Need oven cart; ordrng 1 WP4375286 (transformr) and 1 WP4375424 (magnetron)
Near Hollansburg, OH 45332
Shaun S
Job Details: 06/13/2019
WASHER WHIRLPOOL WFW72HEDW0 "Upon arrival tech went into programming of unit and checked for any error codes stored in unit and found none, tech then ran diag testing on unit, watch unit progress through all test and checks ok upon the time of departure"
Near Arcanum, OH 45304
Shaun S
Job Details: 06/13/2019
DISHWASHER KITCHEN AID KDTE204DBL0 "Upon arrival tech noticed rusty water along kick plate of dishwasher tech asked customer if she has noticed any leaks coming out on floor when unit was operating, she said no but when kick plate was removed all under dishwasher there was rusty water standing on floor and running back under counter from dishwasher notified customer of my finding, decided to just have unit replaced instead of repairing, tech noticed this issue before proceeding with the repair"
Near Vandalia, OH 45377
Shaun S
Job Details: 06/13/2019
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Upon arrival found that unit has a frozen fan motor in the ice box tech cleared issue ran and checked out, also repaired fill spout"
Near Arcanum, OH 45304
Shaun S
Job Details: 06/13/2019
WASHER KENMORE 110.2682269 Removed and replaced motor on unit checks ok upon techs departure
Near Dayton, OH 45424
Steve
Job Details: 06/13/2019
DRYER WHIRLPOOL WED6200SW1 Unit squeal ; ordrd 1 8547174 (idler & pulley assy)
Near Dayton, OH 45424
Shaun S
Job Details: 06/13/2019
WASHER KENMORE 796.3151221 "Removed and replaced parts on unit, ran and checked out, unit checks ok"
Near Arcanum, OH 45304
Shaun S
Job Details: 06/13/2019
DRYER SAMSUNG DV433ETGDJWR/A1 "Upon arrival found that unit has a defective heating element on unit, removed and replaced element, ran and checked out, unit checks ok upon techs departure ; used 1 DC97-14486A (ELEMENT) from stock"
Near Springfield, OH 45503
Steve
Job Details: 06/13/2019
WASHER GE GTWN4250M1WS "Unit will not spin or wash. Found GEARCASE assembly split open. Bottom of wash basket is damage. Tub is loose and corroded . Unit is locked up. Recommend replacement. May need more once unit is torn apart.WH45X10060 ******un economical for repair******TUB JOB ; rqstng P&A on 1 WH38X10017 (shaft & mode shifter) and 1 WH45X10060 (basket,hub assy)"
Near Bellefontaine, OH 43311
Steve
Job Details: 06/13/2019
REFRIGERATOR FRIGIDAIRE LGHX2636TF4 Installed main board found that original auger motor shaft and coupling are stripped and cannot disassemble ice bucket assembly to install new motor need icemaker housing and coupling; ordrng 1 241829001 (bar-drive) and 1 242303501 (housing) and 1 242305201 (MOTOR housing cover)
Near Greenville, OH 45331
Shaun S
Job Details: 06/13/2019
OVEN FRIGIDAIRE FFES3026TSD "Reference number 82686544 spoke PaulUpon arrival stayed with customer while she was on phone with frigid customer service and they are requesting a second opinion on proper voltage coming into house, customer to set up another appt and will contact us if any assistance is needed"
Near Vandalia, OH 45377
Shaun S
Job Details: 06/13/2019
REFRIGERATOR SAMSUNG RF217ACRS/XAA "Removed and replaced million strip on u it, ran and tested unit, checks ok"
Near Ansonia, OH 45303
Kevin
Job Details: 06/13/2019
DISHWASHER BOSCH SHE863WF6N/10 "Replaced soap dispenser, had customer show me how they add rinse aid, they spilled rinse aid outside of dispenser. Explained any that is spilled outside of certain area will need to be wiped up or it will show leaking down inner door panel. Old dispenser had plenty of rinse aid left in it. Explained not to overfill rinse aid. As for cleaning or drying purposes told customer to experiment with other cycles and functions. There is sanitize feature, they claim they use auto and extra dry. Had them resort back to user manual. Checked to make sure dispenser is working and not leaking. Unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details: 06/13/2019
WASHER SPEED QUEEN AWS45NW "Upon arrival immediately removed hoses, noted by customer that the red water valve is in fact cold and blue is hot. However customer is aware and hoses are hooked up properly to appropriate valve. Turned water on in bucket, noticed hot water hose dispensed differently from cold. Probably some blockage, hoses have never been changed, had customer run to lowes and get new hoses. Installed to test. Set unit on Hot/Cold setting left load size she uses extra large, and regular timer settings. Unit filled with hot water, switch to cold only for a few and cold ok. Went back to Hot and unit fills with hot 95% of the time, customer watching instant hot water tank and when the light went off it took a few seconds then water would get cool, then light come back on then few seconds water would get hot again. I believe its just the nature of the instant hot, tankless system. Customer will advise and possibly call back if wanting new water valve."
Near Xenia, OH 45385
Steve
Job Details: 06/13/2019
DRYER MAYTAG MEDX655DW1 Timer is not advancing has power; ordrng 1 XXX (TIMER)