Service History 296

Near Liberty Township, OH 45044
Steve G
Job Details: 08/21/2019
REFRIGERATOR KENMORE 596.735032 Customer states that the unit is not cooling. Unit is in the garage and had a system job done Spoke to Cassandra. Adv her since a system job as been done to the unit before we can not proceed with another system.AUTHO 53CLLL
Near Troy, OH 45373
Steve
Job Details: 08/21/2019
DRYER SAMSUNG DV45H7000EW/A2 "Unit will not run. Found broken belt tensioner. Installed new roller and tensioner.; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (PLASTIC SUPPORT) from stock"
Near Urbana, OH 43078
Steve
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "22 25 E. Fan error, def error. Cleared frost. Installed drain kit call operations of defrost circuit check OK.Unit four years old located in kitchen; used 1 DA82-01415A (LEAK KIT) from stock"
Near Middletown, OH 45044
Steve G
Job Details: 08/21/2019
RANGE KENMORE 790.974538 "Customer states that she has used the unit several times since out July 19. She was using the unit and saw a blue flash and the unit shut offSpoke to Ralisha. Autho 177RPPMInstalled new three prong range cord new terminal block installed stress relief clamp cycled unit test OK customer did not have a anti-tip bracket ; ordrd 1 5303935271 (terminal block), pckd up 1 UIRCE-50-4 (THREE PRONG RANGE CORD)"
Near Springboro, OH 45066
Steve G
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customers ice maker support broke. Ice maker was hanging. Whirlpool does not make that bracket for the ice maker it comes with a whirlpool ice maker kit. Removed the bracket from the ice maker kit. Installed new bracket . Test ok.
Near Lebanon, OH 45036
Steve G
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RF23J9011SR/AA Customer states that the ice was build up around the back of the ice maker and the customer has to keep breaking up the ice. Remove the ice maker and thawed out the ice build up. Did show the customer that the gap between the ice container and the ice room. Explain why ice was getting caught.
Near Dayton, OH 45458
Steve G
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RF4287HARS/AA 01 Customer now doesnÍt have ice not. Installed new ice maker. Issue is different then last time. ; pckd up 1 DA97-07365G (ICE MAKER )
Near Springboro, OH 45066
Steve G
Job Details: 08/21/2019
DISHWASHER SAMSUNG DMT800RHS/XAA Customer states unit is not turning on. Customer does have proper power to the unit. Unit is 6-8 yrs old and in kitchen; rqstng P&A on 1 1111 (DISPLAY BOARD) and 1 2222 (MAIN BOARD)
Near Middletown, OH 45042
Steve G
Job Details: 08/21/2019
DISHWASHER FRIGIDAIRE FFBD2406NB9B ;Install new upper rack spray arm cycle test OK
Near Springboro, OH 45066
Steve G
Job Details: 08/21/2019
RANGE GE JBP35DM1WW Customer need switch. Customer is going to repair himself. Tech got part number for the customer.
Near Franklin, OH 45005
Steve G
Job Details: 08/21/2019
DRYER SAMSUNG DV395ETPAWR/A1 Customer states that the dryer will not turn on. After checking several things the customer needs motor assy. Customer is not going to repair the unit. Verbal est of 450
Near Springboro, OH 45066
Steve G
Job Details: 08/21/2019
DISHWASHER KITCHENAID KUDC10FXSS4 Customer states that the unit stop in mid cycle. Found that the inline fuse was blown. Installed new fuse. Cycle.; pckd up 1 W10258275 (bi-metal)
Near Englewood, OH 45322
Shawn H
Job Details: 08/21/2019
WASHER FRIGIDAIRE FWS235RFS6 "Checked unit and found machine leaking from tub seal and noise coming from trunnion/transmission. Unit needs transmission, trunnion, outer tub bearing, and tub seals. 18 year old unit in laundry room. Due to age and cost of repair I do not recommend fixing unit. ; rqstng P&A on 1 131545101 (trunnion) and 1 134737100 (transmission kit) and 1 3204405 (UPPER SPIN BEARING) and 1 5303279394 (seal,tub), states that autho needed"
Near Liberty Township, OH 45044
Steve G
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RF4289HARS/XAA Customer states the unit is not making ice. Installed new ice maker. Cycled unit. ; pckd up 1 DA97-07365C (ICE MAKER )
Near Trenton, OH 45067
Steve G
Job Details: 08/21/2019
DRYER SAMSUNG DV456WHDWR/AA Customer had an HE error code on the dryer. Found that the thermistor was out. Installed new thermistor cycled unit test ok.Adv customer that the house vent needs clean out with bush/snake. Adv customer it is a fire hazard and not to use the unit until it is clean out. ; pckd up 1 DC32-00007A (thermistor)
Near Middletown, OH 45044
Steve G
Job Details: 08/21/2019
REFRIGERATOR BOSCH B21CL80ASNS/03 Customer states that the ice try sometimes has clumpy . Customer has 62 pounds of pressure. Possible that the water is dripping out of the ice mold and drips onto the ice in the tray and freezes.
Near Carlisle, OH 45005
Steve G
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RF20HFENBBC/US 50 Customer states that the delivery team removed the freezer handle and when they tried to reinstall the nut that holds the bolt fell down and they where not able to reattach the handle. Tech was able to remove the top cover to each hinge and move the nut over and reattach the handle. Ticket number 4150904769
Near West Alexandria, OH 45381
Shawn H
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA "Checked unit and noise is from evaporator fan. Unit has 25E and 22E codes. 25E is a fridge defrost error and 22E is fridge evap fan error. Removed evap cover to inspect. Defrost heater is good, bi metal is good. No loose connections. Some frost build up around lines coming in from back. Insulated more around lines and 2 cracks I found. Unit needs defrost sensor for fridge section. Not a recall. Separate issue causing noise then last time. ; ordrng 1 DA32-10104N (temp sensor)"
Near Brookville, OH 45309
Shawn H
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Checked unit and found error code 40e. Ice room fan error. Checked ice maker and found fan inop. No ice build up around fan motor. Replaced auger assembly and ran to test. All ok no more noise. Not the same problem as before. Previous noise was from the fresh food evaporator fan motor. ; used 1 DA97-12540G (AUGER) from stock
Near Springboro, OH 45066
Steve G
Job Details: 08/21/2019
WASHER KENMORE 110.280427 Customer states that she is getting an F51 error code. Customer needs stator rotor and RPS sensor . Tech hand spun the drum and customer also needs outer tub. Just labor is $400. Customer is not going to repair the unit.
Near Brookville, OH 45309
Shawn H
Job Details: 08/21/2019
DISHWASHER LG LDP6796BD "Upon arrival unit had no power. Checked for voltage at junction, 0 volts. Unit is wired with a cord to an outlet. Had no power at outlet but then I did after testing outlet. Advised customer to have outlet repaired. Ran unit to test now that it has voltage. Unit operates fine. Issue is with household electric."
Near Springboro, OH 45066
Steve G
Job Details: 08/21/2019
DISHWASHER BOSCH SHU43C02UC/17 Customer states that the unit will not respond to several buttons. Customer needs main board. Unit is 14 years old. 647476. 225.97that part is NLA. When you pull up the parts it said to call BSH.If Bosch does covers the part but not the labor. Customer was give a labor of $`145 plus tax.
Near Englewood, OH 45322
Shawn H
Job Details: 08/21/2019
ELECTRIC RANGE FRIGIDAIRE FGES3065KFF Installed all provided parts and ran to test. Unit heats and all functions work properly. Ne console had a crack on the edge. Unit needs another console. Box wasnÍt damaged and I didnÍt drop it. ; ordrng 1 318922136 (panel assembly)
Near Englewood, OH 45322
Shawn H
Job Details: 08/21/2019
WALL OVEN MAYTAG MMW5530DAB Customer states that broiler stays on constantly in bake cycle and burns top of food. Found shorted wire at broiler element at rear. Repaired and ran to test. Broiler still runs constantly. Unit needs main control. Relay is shorted and sending voltage to broiler all the time. ; ordrng 1 W10757354 (cntrl-elec)
Near Lebanon, OH 45036
Steve G
Job Details: 08/21/2019
DRYER SAMSUNG DV42H5200EP/A3 Customer states unit is not heating.; Found the end of the Cord had a burnt end. Did plug in so i was able to check power and check ok. Found that the heater had shorten out. Installed new neater and cycled. Unplug the unit due to the plug and also customer did not have stress clamp. Customer stated that he is going to install new cord. ; pckd up 1 DC97-14486A (HEATER )
Near Eaton, OH 45320
Shawn H
Job Details: 08/21/2019
DISHWASHER BOSCH SHP68T55UC/01 Checked unit and found water leaking at drain pump just installed. Cleared base of water and inspected pump. Pump was not fully seated on installation. Reinstalled pump correctly and ran to test. Unit has a leak from the drain hose where it goes into the cabinet under the sink. Patched leak for now but unit needs drain hose as well. ; ordrng 1 1111DRAINHOSE (DRAI HOSE)
Near Springboro, OH 45066
Steve G
Job Details: 08/21/2019
RANGE GE JBP78WY5WW11 Customer states that the unit starting sparking. Installed new bake element. Cycled; pckd up 1 WB44X10016 (range bake element)
Near Lebanon, OH 45036
Steve G
Job Details: 08/21/2019
RANGE KITCHENAID KEMC308KSS03 Customer states the oven is not heating well.. installed new temp sensor cycled unit test OK; pckd up 1 W10131825 (sensor)
Near Liberty Township, OH 45044
Steve G
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Installed new dispenser paddle assembly cycle unit test OKAutho 545casm
Near Clayton, OH 45315
Shawn H
Job Details: 08/21/2019
DISHWASHER BOSCH SHX3AR75UC/21 Installed all provided parts and ran to test. Unit is heating fine now. All ok. Please mail out the invoice. Please mail out invoice.
Near Dayton, OH 45405
Shaun S
Job Details: 08/21/2019
DRYER MAYTAG DE610. 01 Found unit has a bad heating element that needs to replaced; ordrng 1 WPY303404 (heater asy)
Near Middletown, OH 45042
Steve G
Job Details: 08/21/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF1 Install blower icemaker cycle unit test OK
Near Englewood, OH 45322
Shaun S
Job Details: 08/21/2019
DISHWASHER FRIGIDAIRE FDB636GFS5 "Found thatbwash motor not running up to speed causing unit not to wash dishes properly ; rqstng P&A on 1 WASHMOTOR, states that autho needed"
Near West Chester Township, OH 45069
Steve G
Job Details: 08/21/2019
REFRIGERATOR LG LFXS26596S/00 Customer states that the unit has ice build up on the back wall. Coming form splashing from the ice maker. Cycled ice maker. Customer does have very high water pressure. Cycled ok.
Near West Chester Township, OH 45069
Steve G
Job Details: 08/21/2019
DISHWASHER LG LDT4555ST Customer states that the unit will not start. After she hits normal on the dishwasher and closed the door the numbers just flash. Found a loose wire to the lock assembly push wire back into connector cycled unit test OK
Near Springboro, OH 45066
Steve G
Job Details: 08/21/2019
WASHER SPEED QUEEN AWNE82SP113TW01 Customer states that the unit is leaking. Found that loose hose clamp on the drain pump. Tighten up. Load test.
Near Lebanon, OH 45036
Steve G
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RFSSKREDBSR/AA 05 Customer states that he unit is leaking water from the dispenser. Found ice build up around ice room fan. Thawed out the ice and did seal up the air gaps in the ice room.
Near Dayton, OH 45426
Shaun S
Job Details: 08/21/2019
ELECTRIC RANGE FRIGIDAIRE FFEF3003RBA Pre-ordering a n w left font burner and burner block; ordrng 1 BURNERBLOCK and 1 LEFTFRONTBURNER
Near Centerville, OH 45459
Steve G
Job Details: 08/21/2019
DISHWASHER KITCHEN AID n/a Customer states that the unit is not drying and that the unit has a bad odor. Did clean and show that customer that they have to clean out the filter and plus they did not have jet dry in the dispenser. Gave customer help tips on use and care.
Near Carlisle, OH 45005
Steve G
Job Details: 08/21/2019
WASHER WHIRLPOOL WFW72;HEDW0 Installed new pressure switch and doorlock cycled unit test OK
Near Arcanum, OH 45304
Shaun S
Job Details: 08/21/2019
DRYER WHIRLPOOL WED4800VQ0 Unit has a defective door switch; ordrng 1 WP3406107 (switch-dor)
Near Dayton, OH 45458
Steve G
Job Details: 08/21/2019
DISHWASHER KENMORE 665.12773K310 Customers upper rack wheels broke. Installed new upper rack upgrade kit test OK
Near Dayton, OH 45426
Shaun S
Job Details: 08/21/2019
DRYER WHIRLPOOL WED9200SQ0 Found that 7nit has a defective thermal fuse and also needs a new thermistor tech is out of thermal fuse from truck stock; ordrng 1 THERMALFUSE and 1 THERMISTER
Near Eaton, OH 45320
Shawn H
Job Details: 08/21/2019
DISHWASHER KITCHENAID KUDC10IXWH1 Unit leaking from right side. Found calcium and debris stuck under door sweep. Cleaned out door sweep and ran to test. No more leaks.
Near Dayton, OH 45403
Shawn H
Job Details: 08/21/2019
DISHWASHER MAYTAG MDB4949SDM3 Installed new control and ran to test. All functions work as they should. All ok.
Near Eaton, OH 45320
Shawn H
Job Details: 08/21/2019
RANGE GE CGS700P3M1D1 Installed all provided parts and ran to test. All ok.
Near Englewood, OH 45322
Shawn H
Job Details: 08/21/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "Checked unit and found loose wire to auger motor preventing ice from dispensing. Re-secured connection and ran to test. All ok. Unit has cubed, and crushed ice now. All dispenser operations work as they should."
Near Trotwood, OH 45426
Shaun S
Job Details: 08/21/2019
MICROWAVE WHIRLPOOL UMV1160CS-3 "Found unit makes a popping noise as unit is heating, needs a new mag tube and diode installed ; ordrng 1 DIODE and 1 MAGTUBE"
Near Eaton, OH 45320
Shawn H
Job Details: 08/21/2019
RANGE HOTPOINT RB7340J8BWH He led unit and found loose terminals at bake element. Customer recently had element replaced by a family member. Repaired terminal ends and ran to test. Unit heats up to full temp now with no issues. All ok. Please mail out invoice.
Near Englewood, OH 45322
Shawn H
Job Details: 08/21/2019
WASHER WHIRLPOOL WTW5000DW0 "Found F0E5 off balance. Ran unit in diagnostics to test. Whole tub does not spin in spin cycle. Clutch is good and shifting between agitate and spin fine. Attempted to remove washplate to inspect drive block but could not remove without possibly breaking. Quoting customer washplate, drive hub, and tub as worst case scenario and quoting washplate and drive hub as well. Customer does not wish to repair due to cost."
Near Dayton, OH 45424
Shawn H
Job Details: 08/21/2019
WASHER GE GTW330ASK2WW Installed all provided parts and ran to test. All ok. Unit will complete cycle now.
Near Englewood, OH 45322
Shawn H
Job Details: 08/21/2019
RANGE WHIRLPOOL WFE361LVB0 Checked unit and found control shorted-at broil element relay. Unit needs main control. Customer does not wish to repair due to cost. Please mail out invoice.
Near Dayton, OH 45415
Shaun S
Job Details: 08/21/2019
RANGE KENMORE 790.9031301 "Upon arrival found that unit needs a new main board and overlay installed on unit; rqstng P&A on 1 EOC and 1 OVERLAY, states that autho needed"
Near Dayton, OH 45415
Shaun S
Job Details: 08/21/2019
DRYER MAYTAG LDE9334ACE Upon arrival found that blower wheel is cracked and causing noise as unit is tumbling; ordrng 1 Y30386 (BLOWER WHEEL)
Near Englewood, OH 45322
Shaun S
Job Details: 08/21/2019
REFRIGERATOR KENMORE 106.858021 Upon arrival found that imk will cycle through but not putting any after into imk due to bad inlet water valve ; ordrng 1 INLETWATERVALVE
Near Eaton, OH 45320
Shawn H
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Checked unit over and found defrost tube at rear clogged causing defrost water to leak past and under machine. Cleared clog and all ok.
Near Eaton, OH 45320
Shawn H
Job Details: 08/21/2019
WASHER FRIGIDAIRE ATF7000ES0 13 years old in laundry room. Customer states that unit will not spin with load in it. Customer ran unit with no load and it will spin just fine. Ran unit to test. When unit is pumping out water drain pump has an intermittent dead spot causing no drain. Unit wonÍt advance if it doesnÍt sense all the water gone. Replaced pump and ran to test. All ok. ; used 1 137221600 (DRAIN PUMP) from stock
Near Englewood, OH 45322
Shaun S
Job Details: 08/21/2019
WASHER WHIRLPOOL 110.267525 Upon arrival found that unit will not go into high speed spin and has noise coming from motorUnit located in basement laundry approximately 7-8 yrs old ; rqstng P&A on 1 MOTOR and 1 TRANSMISSION
Near Clayton, OH 45315
Shawn H
Job Details: 08/21/2019
REFRIGERATOR FRIGIDAIRE PHSC39EJSS1 Installed all provided parts and ran to test. All ok. Freezer temps should be back to normal in 24 hours.
Near Vandalia, OH 45377
Shaun S
Job Details: 08/21/2019
DRYER MAYTAG MDE7600AYW "Upon arrival ran and tested product and found there still is not proper air flow coming out of vent line all customer did was replace flex line and not clean vent going out of house, customer to clean vent"
Near West Milton, OH 45383
Shaun S
Job Details: 08/21/2019
REFRIGERATOR FRIGIDAIRE FPSS2677RF1 Upon arrival found that unit is froze up due to bad bi metal and defrost timer ; ordrng 1 DEFROSTBIMETAL and 1 DEFROSTTIMER
Near Dayton, OH 45414
Shaun S
Job Details: 08/21/2019
WASHER FRIGIDAIRE FLSE72GCSB "Upon arrival found that unit is need of new drive belt, ; ordrng 1 134511600 (v-belt)"
Near Dayton, OH 45415
Shaun S
Job Details: 08/21/2019
DRYER MAYTAG LDE9334ACE "Removed and replaced blower wheel on unit, ran and checked out, unit checks ok"
Near Vandalia, OH 45377
Shaun S
Job Details: 08/21/2019
MICROWAVE SAMSUNG ME21H706MQG "Upon arrival ran and tested microwave and checked setting on unit, found that unit needs a new mag tube and diode; rqstng P&A on 1 DIODE and 1 MAGTUBE, states that autho needed"
Near Englewood, OH 45322
Shaun S
Job Details: 08/21/2019
REFRIGERATOR KENMORE 106.858021 "Remove and replaced inlet water valve on unit, checks ok"
Near Vandalia, OH 45377
Shaun S
Job Details: 08/21/2019
WASHER LG WM3470HVA "Removed and replaced door boot on unit, ran and checked out, unit checks ok"
Near Dayton, OH 45415
Shaun S
Job Details: 08/21/2019
WASHER WHIRLPOOL WFW9200SQA12 "Removed and replaced parts on unit, ran and checked out, unit checks ok"
Near Dayton, OH 45414
Shaun S
Job Details: 08/21/2019
DRYER ROPER RED4516FW0 "Upon arrival found that thermal fuse was bad on unit, removed and replaced fuse ran and tested, unit checks ok ; used 1 3392519 (FUSE) from stock"
Near Lewisburg, OH 45338
Shaun S
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Removed and replaced evap cover on fridge, cleaned drain unit checks ok upon techs departure"
Near Vandalia, OH 45377
Shaun S
Job Details: 08/21/2019
MICROWAVE SAMSUNG ME21H706MQG "Removed and replaced diode and mag tube on unit, ran and tested before reinstalling, unit checks ok upon techs departure"
Near Trotwood, OH 45426
Shaun S
Job Details: 08/21/2019
DRYER WHIRLPOOL WTE5500VQ0 "Upon arrival found that thermal cutout on back of dryer is bad, removed and replaced fuse, ran and checked operation; used 1 3392519 (FUSE) from stock"
Near Dayton, OH 45426
Shaun S
Job Details: 08/21/2019
RANGE FRIGIDAIRE FFEF3016TS1 "Upon arrival reinstalled oven door handle on unit, tested and checked handle, had customer observe and check repair, unit checks ok"
Near Ansonia, OH 45303
Kevin
Job Details: 08/21/2019
FREEZER FRIGIDAIRE LFFH20F3QWC "Upon arrival took temp checks of unit around 0 to -10F. Unit is cooling properly, has had no issue with it cooling. The green led status light is flickering and dim or going out. Will look to see if i can find new led light. ; ordrng 1 5304495394 (light signalGREEN LED)"
Near West Milton, OH 45383
Shaun S
Job Details: 08/21/2019
RANGE FRIGIDAIRE FFEF3003UWB "Upon arrival found that unit doesnÍt have proper 240v to unit, causing it not to heat properly informed tenant and called landlord"
Near Greenville, OH 45331
Kevin
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Icemaker compartment frozen up. Unable to remove bucket, had to thaw out unit using steamer. Finally removed bucket then took picture of situation. Samsung ticket number #4150914056; ordrng 1 DA82-02675A (SERVICE KIT)"
Near Dayton, OH 45426
Shaun S
Job Details: 08/21/2019
RANGE MAYTAG MER5770AAW "Upon arrival found that unit has a defective eoc, price of eoc alone is $360.00, cust declines repairs at this time"
Near Greenville, OH 45331
Kevin
Job Details: 08/21/2019
RANGE SAMSUNG NE59J7630SG/AA "Unit control readout is flickering, Talked to Shari to confirm part numbers. Ordering membrane and display.; ordrng 1 DE07-00129A (DISPLAY) and 1 DG34-00030A (MEMBRANE FOR CONTROL)"
Near Dayton, OH 45414
Shaun S
Job Details: 08/21/2019
WASHER FRIGIDAIRE FLSE72GCSB "Upon arrival installed new belt on washer, ran and checked unit in spin cycle, unit checks ok"
Near Clayton, OH 45315
Shaun S
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Removed and replaced parts on unit, heckÍs ok"
Near New Lebanon, OH 45345
Shaun S
Job Details: 08/21/2019
WASHER SAMSUNG WA50F9A7DSW/A2 "Upon arrival tech pulled agitator from machine and cleaned under agitator and agitator it self with garden hose on back of house, reinstalled agitator added cleaning agent unit checks ok upon techs departure"
Near Bradford, OH 45308
Kevin
Job Details: 08/21/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Found the teeth/ grinding mechanism on the dispenser for ice bucket bent and coming into contact with another. Pic attached. Will need to order new ice bucket. Manufactured in 8-17 but purchased 2-19. POP pics attached. ; ordrng 1 241860803 (ice container asm)
Near Dayton, OH 45415
Shaun S
Job Details: 08/21/2019
DISHWASHER KITCHENAID KUDL03IVBLO "Upon arrival tested unit and found that unit has a bad main board gave customer est for repair, declines at this time"
Near Greenville, OH 45331
Kevin
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Replaced water valve, had customer dispense water, checked for leaks, None. Upon unboxing the icemaker discovered that the water hopper inlet is cracked. Will return and need exchanged for new part.; saved tckt"
Near New Madison, OH 45346
Shaun S
Job Details: 08/21/2019
WASHER SPEED QUEEN AWNE9RSN115TW01 "Upon arrival found that top of ring around tub rubbing against the top of unit, made adjustments to tub ring got banging noise to stop, error code stands for a issue with door lock but at this time unit locking and unlocking just fine if issue persis tech will need a new lid lock for repair"
Near Greenville, OH 45331
Kevin
Job Details: 08/21/2019
DRYER SPEED QUEEN DR7000WE "Called and talked to Kendall he is not sure about this, he is going to check and let me know tomorrow.; saved tckt"
Near Covington, OH 45318
Kevin
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Upon arrival put unit into diagnostics found E2 error. Customer had done prior diagnostics and was unable to get unit to harvest, however unit still tries to fill causing water to splash out and into the bucket. Manually turned icemaker off. Ordering new icemaker.; rqstng P&A on 1 WPW10764668 (ice maker)"
Near Greenville, OH 45331
Kevin
Job Details: 08/21/2019
DRYER KENMORE 110.6120201 "Found thermal fuse and high limit open. Found heating element shorted to the casing. Replaced parts as noted. Explained in detail about the repair to customer. Also unit has semi rigid venting which is good however the venting setup has the dryer sticking forward in the aisleway more so... suggested not to push back too tightly which could very well have caused the issue with the heating coil grounding out. Unit checks ok, unit is heating and cycling geat off properly. Had put on part ending 7134... please order new for truck stock.; ordrng 1 WP3387134TS (thrmst-fix), used 1 279816 (HI LIMIT AND THERMOSTAT KIT), 1 279838 (ELEMENT), and 1 3392519 (FUSE) from stock"
Near Dayton, OH 45426
Shaun S
Job Details: 08/21/2019
ELECTRIC RANGE FRIGIDAIRE FFEF3003RBA "Removed and replaced left front burner switch on u it along with oven thermostat ran and checked out, unit checks ok upon techs departure"
Near Greenville, OH 45331
Kevin
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RF261BEAEWW/AA "Upon arrival took temp checks in Frig ok around 37 to 40. Freezer temps at 0-5F. Customer complaint was noticing at times condensation on bottles and products in frig. Unit has done this since day one. Explained details about humidity, frequent in and out of frig, amount of food stored etc. Found energy saver feature on, turned off... this will help during this time of year. Will have customer continue to monitor unit. Unit checks ok. Ticket #4150897073"
Near Dayton, OH 45414
Shaun S
Job Details: 08/21/2019
WASHER MAYTAG MVWB765FW2 "Removed and replaced lock assm on u it, ran and checked out washer, unit checks ok upon techs departure"
Near Greenville, OH 45331
Kevin
Job Details: 08/21/2019
WASHER AMANA NTW4880YQ0 "Unit will only work in spin mode. If you adjust the timer to any other setting it does nothing. Suspect bad timer or pressure switch. Talked to Joe in maintenance said to go ahead with repair, if not needed will return other part. Ran CC on file for service call.; ordrng 1 WPW10175553 (timer) and 1 WPW10403280 (switch-wl)"
Near Dayton, OH 45409
Kevin
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Water line is broke inside the door; ordrng 1 WPW10397435 (fitting)
Near Dayton, OH 45406
Kevin
Job Details: 08/21/2019
REFRIGERATOR FRIGIDAIRE FRT18G4A00 kitchen 15-20 yrs drain tube is leaking would need replaced; ordrng 1 DRAINTUBE
Near Dayton, OH 45414
Kevin
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RF28N9780SR/AA Called Samsung tech line to get what DISP assy on left door ticket # Samsung will call office tomorrow for the ticket per Monique; ordrng 1 DA82-02377C (DISP ASSY)
Near Dayton, OH 45415
Kevin
Job Details: 08/21/2019
REFRIGERATOR GE PFSF5RKZABB Wrong part in package ; saved tckt
Near Union City, OH 45390
Kevin
Job Details: 08/21/2019
DISHWASHER BOSCH SHX68T55UC/01 "Upon arrival customer claims unit has been acting up sparingly. Unit seems to fill and wash ok, but issues draining?. Checked drain filter found small zip tie in unit, removed from filter. Checked with hand for other blockages none. Nothing was on display at the time. Was able to put unit into a drain without issue. Then proceeded to put unit into a express wash. Unit filled and washed without issue. Customer claims, unit will show up with water tap error. Then proceeded to put unit into a normal wash, unit filled and washed, let run for 10mins while researching the issue. Opened door, evrything is washing properly closed door unit started washing again. Customer has larger family, older teenager had checked drain line and water underneath in basement crawl space. After extensive testing on various cycles could not get the error code to come up. Customer claims sometimes unit will come up with that message and continue to run and finish cycle.
Near Dayton, OH 45458
Kevin
Job Details: 08/21/2019
REFRIGERATOR SAMSUNG RF28K9380SR/AA Unit needs repaired per ice maker bulletin ASC20170602002; rqstng P&A on 1 DA82-02653@ (IMK SERVICE KIT) and 1 DA97-14474C (BUCKET)
Near Greenville, OH 45331
Kevin
Job Details: 08/21/2019
DISHWASHER FRIGIDAIRE FDB1500LFS2 Upon arrival found unit would fill and drain but not wash properly. Wash motor just hums. Unit needs new wash motor and 2 door springs as one is missing and the other is stretched badly. Making estimate in system and gave customer hand written note estimate. He will contact his home warranty company and go from there. Given the condition and age and new cost of unit its not adviseable for repair.
Near Versailles, OH 45380
Kevin
Job Details: 08/21/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB02 "Replaced icemaker, manually cycled, unit harvested and filled ok."
Near Ansonia, OH 45303
Kevin
Job Details: 08/21/2019
DISHWASHER KITCHENAID KDFE104DWH3 Replaced sump and motor, ran unit several times filling, wash, and draining ok. No leaks. Worked with customer, they will continue to monitor for any issues. Unit checks ok."