Local Reviews
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Tracey - Dayton, OH
Friendly and efficient!
Frig repair
Janet - Springboro, OH
Service
Chad - Tipp City, OH
3rd Maytage Refrigeratior in 4 years
Richard - Dayton, OH
Service was courteous. Repair was explained. Repair was completed in a timely manner. Unfortunately, my rating was knocked down by a dent that was left in a front refrigerator panel arising from the agent pushing back the refrigerator into place.
Response from Authorized Service:
I really appreciate your feedback regarding your repair. I apologize there is a dent in the refrigerator door. If you would please call our office at 937-252-3200 and speak to Robbin. She will work with you to get the issue resolved. Thank you!
Very nice, good advice
Lynn - Dayton, OH
Of course we could not recreate the problem, but he listened to us and gave great advice.
Great service
Thom - Dayton, OH
Steve was very polite, knew what he was doing and did it quickly and accurately.
Very professional service! On time and efficient.
Noel - Springboro, OH
Steve was very knowledgeable and professional.
Excellent service!
Catherine - Enon, OH
Great
Cheri - Beavercreek, OH
Great. Everything fixed and working fine.
Great
John - Dayton, OH
He was very business like, and quick. Got the job done efficiently.
Nice guy, good service no haste
Jessica - Fairborn, OH
Great service
Peggy - Dayton, OH
He was a very good worker /he explained what was wrong with the Washer/he is very friendly
Awesome service
Kris - Waynesville, OH
You guys are always great, communicate well for appts, I always request you do my service thru Lowes. Steve does great and always there when he says he will be
Washer machine service
Michele - Dayton, OH
Service Tech was on time completed the job and cleaned up after service and very friendly A+
Awesome service
Cheryl - Dayton, OH
Everything went as planned. They called 20 minutes out. He was friendly and started working immediately. Found two separate things wrong and was able to fix the issues on the spot.
very good service and repair tech.
Mary - Huntsville, OH
very satisfied
Quick diagnostic
Ann - Dayton, OH
It could not have been any better experience. I have absolutely nothing to add to make that service run any better. Great job👍👍
He did a good job
Weishaar - Dayton, OH
Excellent service!
Ida - Dayton, OH
Brad A. was very professional and courteous. He assessed the problem with my washer in a timely manner. Unfortunately my front loader was beyond repair.
Very knowledgeable and friendly.
Carolyn - Tipp City, OH
I am very happy with the service I received to repair my dishwasher. Service was fast, convenient and the technician was knowledgeable. I would readily recommend this business to my friends and family.
Karen
Gail - Springfield, OH
Tech was very knowledgeable and very personable
Great service
Shelia - Dayton, OH
On time, courteous, very helpful and efficient. Did a wonderful job.
Great
Butch - Union, OH
He did a great job thanks😀
Awesome service
Jeff - Hamilton, OH
Immediately knew the problem and explained it to us very well. Tested and showed us the result expected. 10 out of 10 for sure
Received good service from repairman
Linda - Dayton, OH
It took longer than I like to get my appointment. The initial appointment did not get done in the window I was given for service, but I was called and informed that the serviceman would be late.mm
MATTHEW
Mia - Brookville, OH
Best warranty company I've ever dealt with . Awesome technician
Dryer not heating
Carol - Waynesville, OH
Steve was very personable and did the repair very efficiently. Thank you!
Great service
Arrowya - Dayton, OH
Excellent customer service
Great service
Jack - Bellbrook, OH
Professional team. Repaired our LG Dishwasher.
Great service.
Lori - Springfield, OH
Great
Ruth - Trotwood, OH
Steve gave great service. He was very knowledgeable, had a professional demeanor, made recommendations to help us save money with our repair, advised
Mary - Dayton, OH
Steve was an honest repair person and gave great advice that we appreciated.
Great service
Russell - Lebanon, OH
Service call
Dennis - New Madison, OH
Kevin did a great job troubleshooting the problem and finding a solution. He was very thoughtful in moving items out of the way and placing them back before leaving. Kevin does a great job!
Replace wine cooler door
Gary - Clayton, OH
Very friendly
fridge repair
Bernard - Washington Township, OH
Technician knew what the problem was right away and repaired it quickly
Great
Parvi - Kettering, OH
Thanks to him and Robin come for service one day early
Great service
Lisa - Springfield, OH
Very knowledgeable
Harry
Harry - Dayton, OH
Good service polite young man
Chris
Chris - Greenville, OH
Kevin was very friendly and got the job done.
Good
Sylvia - Dayton, OH
Lucinda
Lucinda - Centerville, OH
Tim did a great job fixing the dryer ..He was very nice, quick and efficient.
Denny
Dennis - Centerville, OH
Tim was very professional with speedy service.
Dryer repair
Tami - Huber Heights, OH
Very professional and knowledgeable! Awesome service! Will highly recommend!
Wonderful service!
Mandy - Dayton, OH
Brad was so kind and professional. He did an excellent job!
Great Service
Jerry - Franklin, OH
Steve is very personable, friendly and funny! He is professional too.
Great service
Patty - Urbana, OH
Maytag service
Judy - Dayton, OH
Great service
Ashly P.
Ashly - Germantown, OH
Wonderful job, very nice and respectful was fast to get my dryer back to operational.
Great Service
Patricia - Springboro, OH
He quickly found the problem and gave an unbiased opinion what needed to be done.
Great person... very thorough
Jack - Clayton, OH
Actually look at appliance for diagnosing problem!!!!
He was good
Carol - Tipp City, OH
Excellent Service
Donna - Dayton, OH
Tim was very professional and explained the issues of my appliances. He got the job done quickly and provided an honest, professional opinion on the problem with my washer.
Kevin montgomery
Mary - Dayton, OH
On time professional did his job
John
John - Bellbrook, OH
I was disappointed that the service man didn’t have the the part that was needed to repair my dishwasher. It was a motor for a whirlpool. I understand there’s Only so much room in a van but I already had to wait til payday to have him come out and now the part has to be ordered putting me at least one week out and then still have to make the repair appt. I think $99 Or whatever it was (a lot) for a service call is pretty pricy too
Great service!!
Annette - Springfield, OH
Professional service, quick, on time. Great!!
Great Service
Cameron - Troy, OH
Text and called before arriving. Was able to fix the leak that we had and correct a few other issues we didn’t even expect. Great work and followed great covid guidelines for safety.
Excellent service and very pleasant person.
Jim - Arcanum, OH
Very pleased with everything about the service. We will gladly schedule service with Kevin again.
Good
Salah - Dayton, OH
Good job
Mike - Dayton, OH
Noise problem appears to be fixed. No re-occurrence so far.
Dryer too old to repair, so I ended up with a new Maytag set Hope they last 27years like the last set!
Virginia - Middletown, OH
Steve is straight forward and seems very honest. That is the reason we called him back the 2nd time. Will always call him for any appliance problem.
LG washer dryer
Donald - Dayton, OH
Knowledgeable technician, very professional
Great
James - Liberty Township, OH
Very. Good goods proper
A job well done
Earl - Dayton, OH
Washer repair
Marianne - Dayton, OH
Dryer
Kathy - Greenville, OH
Felt the bill was TOO HIGH for the reason for the call THINKING THERE IS A SERVICE CHARGE OF 100.00 just to walk into the building??????
Awesome service!
Louella Deckard - Dayton, OH
Tim was very nice and very pleasant!
Pam
Pam - Trenton, OH
Service technician was amazing. The way he explain the issue and he also pointed out and was showing me what had failed. Very personable really made me feel very comfortable while he was in my home. Well dressed and just a joy. The call was covered under warranty, I will always recommend that they come out.
Excellent Service
Joanne - Centerville, OH
Technician was quick, on time and efficient. Had parts needed on the truck. Great service experience.
Great service
Brian - Troy, OH
Steve is awesome
Excellent Service.respectful serviceman
Melvin/ wife Sue was home!! - Dayton, OH
Thank you for the wonderful service. I am totally enjoying using my oven again and NOT having to remove all the water from the bottom of my refrigerator!! The service was fast and he was so polite.
Michelle
Michelle - Dayton, OH
Great service
Great service
Stephanie - Dayton, OH
Steve went above and beyond replacing the line and stopping another leak that I didn’t even know about
Professional and fast
Cecelia - Liberty Township, OH
Great service, very helpful!
Daniel - East Liberty, OH
Great Servive
John - New Carlisle, OH
Excellent service
Great
Donna - Vandalia, OH
Great job , smart and professional , we liked Tim
Outstanding
Rufus - Dayton, OH
Great Service
Denise - Centerville, OH
He did a great job. The repair did not take long to do. My refrigerator is now working and is cold. I'm Happy!
Great service
David - Dayton, OH
Very professional, friendly, and quick.
Steve - Dayton, OH
Great
Marcus - Sidney, OH
He was great. Friendly and professional. He explained the problem and fixed it quickly. He had been here before when we were in the middle of a kitchen remodel and remembered, commenting on how nice it looks now that it is done. He represented your company very well. I would call again for service based on his performance
Anna
Anna - Spring Valley, OH
Poor
Sylvia - Huber Heights, OH
Not repaired. Had to throw some food away due to frigid still freezing our food! 😡
Awesome, great job
Don - Miamisburg, OH
Great
Excellent service!
Tammy - Dayton, OH
My experience was very good from the initial call to the end of the repair service. Kevin was very professional and took all precautions for COVID-19. Will definitely use Authorized Services again and will refer to family and friends.
Great
Joanna - Bellefontaine, OH
Good guy knows his stuff , very polite
Dishwasher Repair
tdp - Xenia, OH
Great service. Repair man was very nice, considerate, and knew his business. Was very helpful in explaining what he was doing and why. The cost was inordinately high, but compared to buying a new one was acceptable.
Deborah
Deborah - Dayton, OH
Everything was great
Look NO further, best service ever!
Margaret - Dayton, OH
This is the second time I've had to call for appliance service in 2 months, but for different appliances. And both times Tim came out and was extremely polite and courteous. And prompt! HIGHLY recommend this company and won't every look for another one for future needs!
Great service!
Ricardo - Fairborn, OH
Great service
Nancy - Dayton, OH
Polite, knowledgeable and efficient
Graeter
Earl - Dayton, OH
Well, he fixed it!!
Great service
Bob - Greenville, OH
Good Sevice
Kirk - Arcanum, OH
Good Service
Very Knowledgeable Technician
Sandy - Middletown, OH
Technician was excellent! Was on-time, knew what to do regarding the problem, did not try to increase expense with unneeded parts, explained company policies. Will contact company if appliance issues occur in the future. Highly recommended.
Great Service!
Sarah - Vandalia, OH
Repaired front load washer machine leak in a snap!!! Even educated on tip to maintain.
Freezer Repair
Mark - West Chester Township, OH
I was very appreciative of the hard work Kevin performed to get my freezer repaired. The tight spots and angles were very difficult.
Na
Mark - Troy, OH
Great Service
Colette - Dayton, OH
Very professional and fast with excellent knowledge and unmatched service!
Frederick - Dayton, OH
Was the best service call I ever had! Thanks!
Quick and Efficient
Sharon - Greenville, OH
Kevin S. was super helpful and very professional! Will definitely call this company again!
Barbra
Campbell - Dayton, OH
I enjoyed him working on my stove. His big muscles are a sight for soar eyes.
Helpful repair advice
Margaret - Dayton, OH
Tim Robertson was prompt, knowledgeable and helpful. He gave great advice on my efforts to resolve my long difficulties with my Bosch induction cooktop.
Super service
Larry - Tipp City, OH
Tim is very professional and corrected the problem with our Samsung Refrigerator Ice maker very quickly.
Fast and helpful service
Michael - Tipp City, OH
Efficient, neat, prompt, excellent service
Dianne - Hamilton, OH
Very pleased with service provided
Great service
David - Dayton, OH
Kevin was prompt, friendly, obviously knew his business, and solved our problem quickly
Awesome
Michael - Jamestown, OH
To the point diagnosis
Matthew - Fairborn, OH
Quick service
Kathy - Dayton, OH
Please insist on your employees using face coverings when entering homes.
Joel
Joel - Xenia, OH
Good service, friendly, clean and efficient
Chris
Chris - Arcanum, OH
Kevin Spurrior was very thorough and professional in fixing my dryer.
Awesome Experience
John - Dayton, OH
From the person answering the phone to my interactions with Steve, my experience with the company was outstanding. I was given options, never felt pressured, and always felt like I was dealing with professionals. Very friendly and helpful professionals too. Steve was awesome!
Great service, friendly and explained the problem. Repaired our freezer and ice maker in short order
Barbara - Springfield, OH
Received a courtesy call prior to his arrival, he was professional and adhered to all safety protocol for Covid19.
Kevin
Kevin - Xenia, OH
service was performed well....ice maker now working properly
Great service
Jen - Ludlow Falls, OH
Diagnosed and fixed the issue despite it not being an easy fix.
Outstanding Service
Melody - Beavercreek, OH
Great Job
Great Service
Norris - Dayton, OH
Fast and super great.
Katy - Moraine, OH
Awesome service. Tech knew exactly problem. Unfortunately, it’s a common problem with LG and was not covered under warranty due to being elapsed. Thanks!
Fast service
Kellie - Greenville, OH
Kevin did great considering both times he wasn’t given either all or the correct information. He was there until the job was finished on Tuesday. We were very satisfied with him! Our repair was covered under warranty so I don’t know what the price would have been without it.
Did a great job
Connie - Eldorado, OH
Highly professional, expert service
Michael - Springboro, OH
Steve was the technician that serviced my appliance, he was prompt, friendly, and expertly fixed my appliance. And followed 100% Covid safety procedures while in my home. Highly recommended!
Washer machine
Ronette - Dayton, OH
Very informational and tried everything to make my washer machine work.
Awesome
David - Medway, OH
Steve was knowledgeable, professional & very courteous. We will ask for him on any future work.
Did a great job
John - Troy, OH
Profesioal service
Forrest - Bellbrook, OH
Excellent Service
Paul - Springboro, OH
The Service Associate was very timely and very helpful in quickly resolving our issue. He also was wearing his PPE like we were and that is something to be thankful during this Covid-19 era.
Great Warranty Service
Greg - Dayton, OH
I have used them several times in the past and they have always been great.
Paul Quillen
Paul - Dayton, OH
THE BEST SERVICE
Dennis - West Liberty, OH
STEVE DID A GREAT JOB
Great
Kim - Urbana, OH
Everything was good
#2
Bob - West Chester Township, OH
Well done by the technician.
He was very knowledgeable and friendly.
Ed - Dayton, OH
Tamara
Tamara - Dayton, OH
Very happy!!
Excellent Service
Joe - Mason, OH
Steve was awesome!!! Great personality easy to talk to just very impressed great guy!!! Service was scheduled perfect super company and customer service!!! Thank you Steve Stay Safe and Healthy!! You ROCK!! The Senger's
Great job
Debbie - Springfield, OH
Steve did a great job in the initial visit of diagnosing. Within two days the part was in and he came back to make the repair. He was efficient and effective and I really appreciated his professionalism.
Very professional and quick!
Bridgette - Germantown, OH
Great Service
Rick - Vandalia, OH
He was very efficient and friendly.
Great Service
Michelle - Xenia, OH
Tim was fast, efficient, respectful and Friendly!
Jan
Knoderer - Troy, OH
Great
Missy - Cable, OH
It was good! The repair seems to have taken care of Our issue
Great
Toni - Dayton, OH
Very fast and professional
Great service, knowledgeable, courteous
Judy - Dayton, OH
This was our first experience with Authorized Service. We were very pleased. The woman who scheduled the appointment was very professional. Tim Robertson was great. We will use your repair service again and will recommend to others.
Doris
Doris - Minster, OH
Paul
Paul - Dayton, OH
Service was fast and knowledgeable
Fridge/Freezer Service
Tim - Dayton, OH
Very professional and friendly response from front desk. Very professional and knowledgeable technician diagnosed the problem, ordered parts and arranged a follow up visit. So far so good!
No. I can't stand being required to write a review
Tom - Dayton, OH
If you want a survey, then have the courtesy to accept what the customer wants to tell you, not forcing us to do more than that, okay? This is annoying. And besides that, the service was drastically overpriced.
Detail problem search
Barbara - Arcanum, OH
Bob
Bob - West Chester Township, OH
Steve was very professional and thorough.
Gloria
Gloria - Greenville, OH
Kevin / authorized service/ good service call
Joe
Joseph - Xenia, OH
The service technician was prompt and on time, very knowledgeable and helpful. He fixed my microwave and it works just fine. I wish to thank him and authorize service for their quick response.
Great
Marcy - Greenville, OH
Kevin is one of the most courteous and informed service technician I have ever had an experience with. I sincerely hope if I ever Need help again I get Kevin.I also pray that Kevin is a trainer or mentor or whatever your status is for New employees, hes the best
Great
Nick - Vandalia, OH
Clean friendly fast efficient and did a great job. Thanks for the help with our new over the range microwave.
Great
Gary - Greenville, OH
Great service form kevin
Timely response and great service
Nick - Troy, OH
We recently had an issue with our Frigidaire Refrigerator. I went on line and scheduled an appointment and had response next day to schedule service for the following day. Came out when they said they would and completed repairs. Price was very reasonable.
Great job
Dustin - Lebanon, OH
He figured out the problem and had it fixed in 10 min thanks
Great
Julie - Laura, OH
Fast!
Sara - Dayton, OH
Tim did a great job. He was in and out quickly and even though he had to take the washer out of its place, he was able to leave the area clean and looking like he was never there. Great job.
Got the job done
Andrew - Dayton, OH
Tim did an excellent job
Charles - Dayton, OH
Tim did an excellent job of analyzing our washer problem. He gave us the quote for the repair annd we then chose to go with a new unit. The information he gave us was instrumental in making a rational decision.
Great
Ken - Urbana, OH
Prompt, professional and knew what he was doing. I will use him again when needed thanks again
Aaverage
Gary - Greenville, OH
Dave
David - Lakeview, OH
Very nice did a good job a pleasure to deal with fast and efficient thank u
He did a good job
Willard - Dayton, OH
Quick diagnosis
Sara - Dayton, OH
Tim was able to come and figure out the issue right away. Very knowledgeable.
Very knowledgeable and professional.
Ron - Piqua, OH
Pleasant service man. Very thorough
Dorothy - Fort Recovery, OH
Kevin was unable to fix my appliances. He went the extra mile to pinpoint the problem. The washer problem was not worth fixing
Excellent service
Jodi - Urbana, OH
Steve was prompt and very helpful. An outstanding member of your team.
Great Service
"Narcisse - Dayton, OH
Very professional and courteous.
Great Service
Scott - Bellefontaine, OH
Very professional, prompt and courteous. Went above and beyond to help me.
He provided great service, answered my questions, very personable and dependable.
Amy - Mechanicsburg, OH
Everyone was great to work with.
Service, Availability, Professionalism - All Excellent!
Kim - Miamisburg, OH
Technician (Steve) was very efficient, professional and knowledgeable. Very organized and detailed. Had all parts needed in service vehicle. Was able to add another appliance repair while he was here without need to schedule another appt. Very happy with this Company!
Great job & efficient
Shirley - Dayton, OH
Mary
Mary - Springfield, OH
Great service
Louis - Monroe, OH
Great
Debra - Arcanum, OH
He was very gracious. And kind. Thank you so much! God Bless
Knowledgeable technician
Kimberly - Greenville, OH
Great service and in a timely fashion.
Steve Simmons - Eaton, OH
The fix was easy and didn’t take long.
Great service
Benjamin - Xenia, OH
Tracy
Tracy - Dayton, OH
Tim was great! Really appreciated him coming out! Thank you!
Great service
Craig - Belle Center, OH
Very knowledgeable and prompt
Great experience!
Catherine - Dayton, OH
Timely expertise, friendly technicians.
Great service
Patty - Clayton, OH
Needed service. Came out a day early. He was able to detect issue and give plan instantly.
Great
Theresa - Bradford, OH
It was fast service and my ice maker is working
Great
Patricia - Dayton, OH
Very good timely n efficient n frig works great
Replace Icemaker on Bosch Refrigerator
Dick - Xenia, OH
On time, pleasant, and capable repairperson
Connie
Connie - Dayton, OH
Appreciated his honesty and professionalism. Great service.
Ann
Ann - Dayton, OH
Professional technician, called first to introduce himself, texted me when he was on the way, arrived on time, easy to talk to, and to the point. Great job in an emergency situation. Price was fair. I was satisfied with his work. B
The tech was knowledge.
Lloyd - New Carlisle, OH
Steve was knowledge, quick and great service. Washer is under warranty.
Deborah Shaw
Deborah - Dayton, OH
Great service and very quick to complete job. Very knowledgeable
Great
Theresa - Fairborn, OH
He was great! On time and very professional
Highly recommend
Ellen - West Liberty, OH
Fantastic service and attention to detail!
Tim was excellent !!!!!!.
Carman - Dayton, OH
Tim was very professional !!!! Tim knew exactly what the problem was and ordered the part and installed right away after the part was received !!!!! He didn't give a runaround. He is very good at his job, and if I need another service call Tim is the one I will request if possible !!!!!!
He was good
Pamela - Xenia, OH
Bill
William - Springfield, OH
He was very nice and professional. Did a good job
Great job
Redwood - Bellbrook, OH
Tim does excellent job every time hes been on my site. He had the dishwasher running and repaired in 20 minutes. Thanks.
Great Service
Ronnie - Springboro, OH
Good service
Mike - Dayton, OH
The service man was very nice and thorough.
Awesome service!
Thomas - New Carlisle, OH
Polite, on time and left no mess behind.
Tim R.
DISHWASHER WHIRLPOOL WDF550SAAS Checked unit over found wasnt level and door latch not catching properly. Adjusted latch and leveled unit ran multiple cycles with no issues. If she has issues or calls in we want to get the latch and control. Unit is 10 years old in the kitchen
Tim R.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Checked unit over found that the unit was making noise when it would shift the dampener in the refrigerator. The noise is normal. Customer needs to contact big sandys because shes missing the air filter.
Tim R.
RANGE SAMSUNG NE59J7630SS/AA Replaced display checks ok
Tim R.
RANGE GE WORN OFF......2/23/2 Replaced bake element Checks ok; used 1 WB44T10011 (BAKE ELEMENT) from stock
Tim R.
WASHER SAMSUNG WF42H5000AW/A2 No repair.
Steve M.
RANGE - GAS FRIGIDAIRE GCRG3060AFA Installed new ignition harness
Tim R.
DISHWASHER KITCHEN AID KDFE104DSS1 Replaced parts listed unit checks OK.
Steve G.
REFRIGERATOR SAMSUNG RF25HMEDBWW/AA 02 Installed new refrigerator back wall and main board. Cycled
Tim R.
REFRIGERATOR LG LSXS26386D/02 Removed old door installed new door and all of the components off of the old door. Customer inspected unit everything checks OK
Steve G.
MICROWAVE COMBO JENN AIR n/a No display. trip breaker and reset. Cycled.
Steve M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Refrigerator icemaker was turned off
Steve G.
DISHWASHER FRIGIDAIRE LFID2426TF4A Unit will not power on. Found loose wire to the door switch. Reseated. Test ok.
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1821TB6 Installed new garage kit. Cycled. ; used 1 5303918301 (Garage kit.) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814TBB Refrigerator is not cooling properly due to being located in the garage. This unit will not work properly in ambient temperatures lower than 45°
Steve M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed parts listed unit is operating properly
Shawn H.
MICROWAVE WHIRLPOOL WMH76719CZ-2 Upon arrival customer stated that at times unit wont turn lights on interior and wont start. Inspected unit and found primary interlock switch shorted. Replaced switch and ran to test. Unit is heating as it should. Drawing 14 amps. All ok. ; used 1 W10727360 (Micro switch) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE LFTR1821TFA Unit is not cooling produce to the rear being located on the garage where temperature is falling below 45 degrees
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2740PS4 Upon arrival unit displays 32 degrees both temps. Unit not running. Unit will enter icemaker service mode but when you enter machine diagnostics screen goes black and will not function. No components will operate and no internal lights. Recommend UI and main control. Parts exceed customers price. Customer refuses to pay service fee.
Shawn H.
RANGE FRIGIDAIRE GLEFZ379FCC Upon arrival customer stated that unit wont heat in bake but broiler works. Inspected and found bake element shorted open. Replaced element and ran to test. Unit is heating as it should. All ok.
Shawn H.
DRYER WHIRLPOOL WED9150WW0 "Installed all provided parts and ran to test. Unit tumbles, heats, and runs quiet. All ok."
sam.robertson@authorizedco.com
REFRIGERATOR ELECTROLUX FRT18L4JB3 Inspected the unit and found the lower rung on the evap with a frost pattern but not the rest of the evaporator. Called AHS and they are placing the unit replacement options and they will notify the customer. Auth 107RRNM
sam.robertson@authorizedco.com
REFRIGERATOR GE CEW23SSHHSS Inspected unit and found the drain line clogged from the evaporator in the back of the unit. Cleared out drain line and hose. Made adjustments to the duckbill train to allow it to drain properly and not clog. I advise the customer to run the unit through a 48 hour defrost cycle to allow all the extra ice to melt and drain out of the unit. After 48 hour defrost cycle finishes them a plug the unit back in and you can return to normal. All checks OK.
sam.robertson@authorizedco.com
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Inspected unit and found a water valve not dispensing water to the dispenser. Replace water valve and tested the unit. Found the dispenser waterline frozen. Pulled the line out and use weather proof tape on it to better insulate it. Ran a test cycle. All checks OK
Shawn H.
DRYER WHIRLPOOL WED70HEBW0 Upon arrival customer stated that unit will tumble but wont heat. Unit has correct voltage to it. Inspected and found thermal fuse shorted open. Vent isnt hooked up because its blocked in the wall. This lack of venting allowed unit to draw in the lint. Cleared unit of lint and installed thermal fuse kit. Ran to test. All ok. Unit is heating as it should. Advised customer to have vent cleared and hooked up to prevent further issues. No charge per CC. ; used 1 280148 (Thermal fuse kit) from stock
sam.robertson@authorizedco.com
MICROWAVE GE JKP90SP4SS "Inspected unit and found a bad door switch, after numerous tests also found the control board failing and eventually shut completely off, while running test I can hear the magnetron making a wobbly noise, an early indicator that the magnetron is going out. Provided the information to the customer and they declined repair.; used 1 5304509459 (Switch) from stock"
Shawn H.
DISHWASHER WHIRLPOOL DU850SWPB4 Installed new pump assembly and ran unit to test. Unit is draining out fully now. All ok.
sam.robertson@authorizedco.com
DISHWASHER KITCHEN AID KDFE104HBL0 Inspected the unit and found the wash motor not kicking on. Provided estimate. Customer stated they would contact us if they wish to move forward with repair.
Shawn H.
DRYER WHIRLPOOL WED4815EW1 Upon arrival customer stated that unit growls under load. Ran unit to test. Sound is coming from the rollers. Cleaned shafts and replaced rollers. Ran to test. All ok. Unit is quiet now.
sam.robertson@authorizedco.com
RANGE - ELECTRIC GENERAL ELECTRIC JB750SJ8SS Installed parts and ran a test cycle. All checks OK.
Kevin S.
REFRIGERATOR MAYTAG MFF2558VEB3 "Replaced evap fan, unit checks ok."
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 Lid lock would not latch. Called techline after trouble shooting found upper board harness barely plugged in. Unit checks ok.
sam.robertson@authorizedco.com
DISHWASHER FRIGIDAIRE FGID2474QF1B "Inspected the unit and found a small amount of water in the base tray underneath the unit. Cleaned up the water and found one slightly loose hose allowing unit to leak. Tightened up all hoses and ran a test cycle. The unit filled with water, washed and drained without any issues or leaks found. All checks OK"
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAEWW/AA Icemaker not advancing through a cycle replaced icemaker ; used 1 DA97-07603B (Icemaker) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF4287HABP/XAA Defrost drain is plugged up need to clear out
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1821TB8 Installed new garage kit; used 1 5303918301 (Gar kit) from stock
sam.robertson@authorizedco.com
WALL OVEN ELECTROLUX EW30EW65GS8 "Pulled the unit and replace both relay boards and the temp sensor. Also found a damaged wire harness, repaired wiring. Secured unit back into cabinet area and ran a test cycle and both ovens ran through and bake and broil cycle. All checks ok."
Kevin M.
REFRIGERATOR GE GSS20ETHBWW Temps check ok 0 in FZ and 38 in the FF cond coil looks good
Kevin M.
REFRIGERATOR KENMORE 106.7894789 Unit has a refrigerant leak not economical to repair called Rob-they will replace unit
Kevin M.
REFRIGERATOR SAMSUNG RS261MDRS/XAA Unit has a refrigerant leak not economical to repair unit
Kevin S.
WASHER GE GTW750CSL0WS "Upon working on unit, was able to get wash plate off but the main nut to the transmission is seized on. Pic attached, called lowes, they are going to contact customer for buyout option. Explained to customer husband and wife and showed them what is going on. Will return parts."
Brad A.
DRYER WHIRLPOOL WED9500TW2 "100 deductible collected--Found pulley and roller seized, replaced pulley and roller, unit checks ok.; used 1 W10837240 (Bracket), and 1 W10314173 (Support) from stock"
Brad A.
DRYER WHIRLPOOL WED9400SW2 "Installed new element, unit checks ok."
Brad A.
REFRIGERATOR SAMSUNG RFG298HDRS "Found icemaker not cycling properly, repaired connector on icemaker, unit checks ok."
Kevin S.
DISHWASHER KITCHEN AID KDTM404EBS2 "Replaced parts, showed customer. Unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF23M8090SR/AA Installed kit and door chute and checks ok
Brad A.
DRYER MAYTAG MEDX655DW1 "Installed new element and fuse, unit checks ok."
Tim R.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Needs ice maker, filter housing, water valve and door screws. Unit a few years old in basement.; rqstng P&A on 1 W10873791 (Ice maker), ordrng 4 W10170540 (Screws)s, rqstng P&A on 1 W10179146 (Water valve) and 1 W11162042 (Filter housing)"
Tim R.
DRYER KENMORE n/a Replaced fuse kit under part warranty. Told customer that they need to have their vents cleaned professionally. If they do not get them clean and it does this again she will be charged the full amount.; ordrng 1 279816(pw) (Fuse kit)
Tim R.
MICROWAVE GE JNM1851SM4SS Checked unit over found the unit was making a loud buzzing noise and completely shut down. Unit has a dead control and panel also needs magntron due to noise and potentially not heating. Because it shut down mid cycle. Unit is 15 years old in the kitchen. Will have to be removed to repair.; rqstng P&A on 1 WB07X11029 (Control panel) and 1 WB27X11070 (Control board) and 1 WB27X10880 (Magntron)
Tim R.
RANGE LG LRE3061ST "Unit isnt holding temp and convection fan rattling. Needs control, sensor and fan. Unit is about 5 years old in the kitchen; rqstng P&A on 1 #### (Convection fan) and 1 ##### (Main control) and 1 ##### (Oven sensor)"
Tim R.
DISHWASHER FRIGIDAIRE FGIP2468UF1A Replaced door latch. Checks ok; ordrng 1 5304527418(TS) (Latch)
Steve M.
HOME LAUNDRY - E FRIGIDAIRE FLCE7522AW0 51 error. Motor triac error. Main harness shorted through metal bulkhead which is not insulated. Repaired harness. ; ordrd 1 5304524465 (Main control (pw))
Steve M.
DRYER KENMORE 11069422801 Unit not heating due to faulty timer; ordrd 1 WPW10185976 (Timer)
Steve M.
REFRIGERATOR SAMSUNG RFG237AABP/XAA Inverter board is bad; ordrng 1 DA92-00215R (Inverter)
Steve G.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Unit is not making ice. ; ordrng 1 1111 (Ice maker upgrade kit) and 1 2222 (Ice container.)
Steve G.
DISHWASHER GE GDT605PSM4SS3 Unit is leaking. ; ordrng 1 WD15X26078 (Water valve)
Kevin S.
REFRIGERATOR FRIGIDAIRE PRMC2285AF "Unit is newer 2020 Frig Pro series french door, bottom mount icemaker issue. Water dispensing and upper icemaker ok. Lower has not worked since day one. Originally ordered new IM and water valve, found out water valve was just primary and has a secondary triple up behind the water filter. Exchanged new icemaker in freezer ran tests still would not fill. Called techline twice, 2nd tech was able to provide guidance, ordering secondary triple valve, and asking for extra time on new unit. ; ordrng 1 5304523052 (Water valve triple)"
Shawn H.
WASHER KENMORE 796.3155361 Upon arrival customer stated that unit filled all the way up then drained and repeated this. Customer unplugged unit for 30 minutes and tried another load. Same result. Inspected unit for signs of loose connections or hoses. None found. No error codes present. Unit ran through diagnostics functions ok. Cold water valve wasnt fully open and was slow to fill. Opened valve all the way and unit filled fast. Possible that unit was timing out on the fill and draining out again. Pressure sensor is reading correctly. Main control has an intermittent short causing lose of pressure sensor. OK to order per Nick.; ordrng 1 EBR79203408 (Main control)
Brad A.
WASHER SAMSUNG WF45H6300AG/A2 60 deductible collected; rqstng P&A on 2 DC66-00470B (DAMPERS)s and 2 DC66-00470A (DAMPERS)s and 1 Unknown (Spin basket) and 1 Unknown (Rear outer tub) and 1 Unknown (Front outer tub) and 1 Unknown (Door boot)
Brad A.
REFRIGERATOR FRIGIDAIRE FFHB2750TD8 "Found user interface turning on and off intermittently, ordered user interface; ordrng 1 5304518821 (User interface)"
Brad A.
DRYER MAYTAG MEDE300VF0 "Found heating element grounded to housing, thermal fuse open, ordered element, thermal cut out and thermal fuse.; ordrng 1 8544771 (Heating element) and 1 280148 (Thermal cut off) and 1 3392519 (Thermal fuse)"
Tim R.
REFRIGERATOR SAMSUNG RS27T5200SR/AA No issues with unit.
Tim R.
DRYER ADMIRAL ADE7005AYW Need motor and idler and belt. No repair
Tim R.
RANGE FRIGIDAIRE FFEF3016USB Replaced burners checks ok
Tim R.
WASHER WHIRLPOOL WED7500GW2 No issues instructed customer on usage.
Tim R.
WASHER SAMSUNG WF365BTBGWR/A2 Disassembled and replaced drain pump. Checks ok; used 1 DC31-00054A (PUMP) from stock
Tim R.
RANGE KITCHEN AID KFEG500ESS3 Adjusted oven insulation blanket to front of oven and tested unit. It was heating up as designed per whirlpool if it reaches 425 within 20 mins thats normal and it did its no issues. Adjusting insulation blanket helped keep the front from getting hot. unit is missing rear cover which isnt covered by warranty. Customer said it was never installed. Needs rear terminal block cover. W10326122 terminal block cover
Tim R.
MICROWAVE FRIGIDAIRE FGMV175QFA Adjusted door and switch. Checks ok
Tim R.
DRYER WHIRLPOOL MEDC465HW0 Repaired wiring to timer. Tested unit checks OK. If you need acts up again it will need a new timer
Tim R.
RANGE WHIRLPOOL WFE505W0JS No repair.
Tim R.
RANGE FRIGIDAIRE PLCS389ECE Checked unit over and found at the bake element tested good. Unit had no power coming from main control board to the bake element. Unit needs new main control. Part# 316418731 main control. Part is showing NLA
Tim R.
MICROWAVE BOSCH HMC80252UC/03 Replaced control and panel. Checks ok tested 5 different times for 3 mins and turntable worked with no issues.
Tim R.
LAUNDRY CENTER WHIRLPOOL LTE5243DQ8 Disassembled unit and found drain line and pressure hose lines both leaking. Removed hoses and fixed ends and rescured. Checks ok
Steve M.
DISHWASHER KITCHEN AID KDTE104ESS1 Door latch not closing. Found latch stuck In the closed position not allowing door to latch closed. Reset door latch. Dishwasher is running ok
Steve M.
MICROWAVE GE PEB7226EH1ES Factory wiring was altered causing unit to fail. Needs new harness and cavity fuse. Alteration of harness voids warranty
Steve M.
WASHER SAMSUNG WF42H5200AF/A2 Unit not draining water due to clogged drain filter. Cleared filter. Unit running ok
Steve G.
DISHWASHER GE GDF630PSM3SS "Installed new upper spray arm and assy, new bottle hose and reconnected the bottle spray and cover."
Steve M.
REFRIGERATOR FRIGIDAIRE FFSS2615TS3 Called techline due to left door not sealing properly because of the center divider on the unit being recessed too much door wont seal. It pops open. No adjustment can be made to compensate. Michael @ Frigidaire File# 84297390
Steve M.
DISHWASHER KENMORE 665.13963K015 Installed new control panel and new control board. Returning control board core return. Dishwasher is operating properly
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Unit not cooling. Installed new garage kit. ; used 1 5303918301 (Garage kit) from stock
Steve M.
COOKTOP KENMORE 790.310631 Installed new igniter assembly. Unit is operating properly
Steve M.
WASHER WHIRLPOOL WTW8500DC5 Customers home plumbing is clogged causing the unit to pump water all over the floor
Steve G.
DISHWASHER KITCHEN AID KDFE104DSS2 Customer had another company it 3 weeks ago. Soap dispenser is not opening. Found the metal rod was not attached to the plunger. If customer calls back in pre order the soap dispenser.
Steve G.
DISHWASHER FRIGIDAIRE FGID2476SF7A Customers complaint is it that when he moved the upper rack out to put dishes away water drops from the upper spray arm. Adv customer that the spray arm does hold water due to the way its design. Did show customer he has only a couple of holes at the bottom.
Shawn H.
DISHWASHER WHIRLPOOL GU2500XTPQ6 Installed all provided parts and ran to test. No leaks and unit is quiet. All ok.
Shawn H.
WASHER GE GTW720BSN0WS Upon arrival customer stated that unit wont dispense fabric softener and went out of balance on one load. Checked unit for error codes. None present. Found that customer wasnt using proper cycle or loading properly. Advised customer on cycle selections and loading. Customer is using deep rinse option for fabric softener and verified in cycle history. Forced valve on to test and it is dispensing as it should. Valve may have been stuck and forcing it open. Unit is level and operating as it should. All ok.
Steve G.
DISHWASHER FRIGIDAIRE FFCD2413UB3A Customer states that the unit is not working. Tech was able to get the unit to cycle several times. Found out that the customer is holding the start button down too long and putting the unit into a cancel mode. Adv customer not covered .
sam.robertson@authorizedco.com
DRYER WHIRLPOOL WED86HEBW0 Inspected unit and found the motor locked up. Manually rotated the basket and unlock the motor. Ran a test cycle on the unit heated and the motor turned without any issues. I advise the customer that the motor was locked up and I was able to unlock it. Also advise them they may have future issues with the motor and provided estimate. All checks OK.
Shawn H.
DISHWASHER KITCHEN AID KUDC10FXSS6 Installed new sump assembly and ran to test. Unit is quiet and does not leak. All ok.
sam.robertson@authorizedco.com
MICROWAVE FRIGIDAIRE FGMV176NTF "Inspected unit and found the upper door switch cracked and another door switch burnt out. Replace door switches and ran a test cycle. The unit continued to trip the breaker every time the door was closed. The door is extremely difficult to open and close due to the latch mechanism in the door. Provided quote to replace door. Customer declined repair.; used 1 6600w1k001d (Switch), and 1 5304509459 (Switch) from stock"
Shawn H.
REFRIGERATOR FRIGIDAIRE FRS26R4CBB Upon arrival customer stated that she noticed water on the floor on the right side. Pulled front kick plate. No signs of leaks from the front. Defrost drain is clear and routed correctly. Ran dispenser. No leaks from water valve. Filled defrost pan with water to check. No signs of leak from pan. On previous visit tech permagummed around the drain where it comes through the cabinet. It was rusted and leaked water. Advised customer this is probable leak but cannot verify. If it is leaking from there we have done all we can already. Cannot replace drain in liner.
Shawn H.
DISHWASHER BOSCH SHU43C02UC/22 "Upon arrival customer stated that unit gets to one minute remaining in cycle and just stays there. Does not finish out cycle. Ran unit in rinse cycle to test. Unit finished out rinse cycle fine. Ran cycle again. Ran diagnostics to check for error. Unit is showing an E1 heating error. The control times out and sits on 1 minute when this error appears. Checked all parts of the heating circuit and all test good. Possible control issue but its not acting up at this time. Heater is good, ntc is good, thermal fuse is good, no loose connections. Flow switch is good as well. Cleared code and advised customer to use."
sam.robertson@authorizedco.com
REFRIGERATOR GE GFE28GMKBES Inspected unit and found the freezer drain line completely clogged. Removed the line and made adjustments to the duckbill drain to allow it to drain properly and cleaned out the line. There was a large amount of ice buildup in the freezer section and refrigerator section around the drain line. I advised the customer they would have to shut the unit off for 48 hours and leave all the doors open to allow it to completely defrost. I turned off the icemaker in the fresh food section and removed all the ice from the ice bin.
Shawn H.
WASHER SAMSUNG WA50K8600AV/A2 Installed harnesses and ran to test. Unit is operating as it should. All ok.
sam.robertson@authorizedco.com
WASHER BOSCH WFL2090UC/18 No repair.
sam.robertson@authorizedco.com
REFRIGERATOR FRIGIDAIRE LGHB2867PFCA Inspected unit and found ice buildup around the icebox and the icemaker not working. Cleared out the ice and installed new icemaker. All checks OK. If issues return replace heater. Air handler kit previously installed.; used 1 243297609 (Icemaker) from stock
Kevin S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Tried jumping T and H with old icemaker nothing, exchanged with replacement. Unit harvested and filled ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 "Found fill tube frozen up on the end. Pulled out tube, cleared ice, taped to insulate. Tested im harvested and filled. Checks ok."
Kevin S.
WASHER SAMSUNG WF45N5300AF/US "Changed out lower suspension, put unit into a rinse and spin. No leaks unit checks ok."
sam.robertson@authorizedco.com
HOME LAUNDRY - E FRIGIDAIRE FFFW5000QW0 "The customer stated the unit continues to shut off mid cycle or turn on without anybody actually activating the unit. The customers had another company out and they replaced the control board and motherboard. Upon arrival tested the unit and in diagnostics the unit filled with hot and cold water, agitated, drained, and spun the drum without any issues or error codes. ran a normal, rinse and spin, and spin only cycle with no issues. Reference photo, drain line air return is about a foot away from the where the washer drain line connects to the main sewage line. Found no issues with the unit. I advised the customer to video record any future issues with the unit. All checks ok."
sam.robertson@authorizedco.com
REFRIGERATOR FRIGIDAIRE FGHS2655PF5A Error code SYFE. Reset the unit and error code cleared. Check the control board to make sure all the harnesses are plugged in correctly and the fan was running. All checks OK. Possible communication issues with the harness.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 Unit needs a garage kit installed kit for customer ; used 1 5303918301 (Garage kit) from stock
Kevin M.
REFRIGERATOR KENMORE 106.5254201 Installed kit, all operations check ok.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Unit checked out ok temps fan tstat and frost pattern looked good
Kevin M.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Installed new main board and sensors and checks OK
Kevin M.
REFRIGERATOR GE TBX25PRBSRAA Defrost heater needs replaced cust looking into a new unit
Kevin M.
REFRIGERATOR FRIGIDAIRE FGUS2642LF2 Called AHS-DJ- wiring issue in the cabinet shorting out the brd non repairable-
Brad A.
WASHER MAYTAG MVWB855DC3 "Installed new user interface, calibrated unit, checks ok."
Brad A.
DISHWASHER GE GDT580SSF5SS "Customer claims unit was reinstalled correctly, unit was not attached to counter or cabinets on previous visit, was wedged in with wood, the wood was moldy, installed to screws into cabinets to secure unit."
Brad A.
REFRIGERATOR FRIGIDAIRE LFHT1831QF1 "Found loose connection at compressor, repaired connection, unit checks ok."
Tim R.
DRYER WHIRLPOOL WED87HEDW0 Replaced thermal fuse kit and tested. Time dry works but not sensor. Customer ok with that. Didnt want to put more money into control. ; ordrng 1 279973(TS) (Cut off kit)
Steve M.
RANGE FRIGIDAIRE FGEF3058RFB Removed shorted bake element installed along with temperature probe. Unit still will not heat found open neutral circuit Need clock assembly and overlay; ordrng 1 5304495521 (Control..) and 1 316419828 (Overlay..)
Steve G.
DRYER GE GTD75ECSL0WS Unit is not turning on. Power to the unit. Power to the board. ; ordrng 1 WE04X29098 (Main board.)
Steve G.
WALL OVEN COMBO LG LWC3063ST/00 Install new sensors install new boards left and right up by console. ; ordrng 1 1111 (Bake element)
Steve G.
DISHWASHER LG LDP6797BD "Previously spoke to techline and he adv. that they have a new kit for this issue. I adv. him that i replaced the main board, he stated this kit has a wire harness, latch and board. Arrived at the customer home and they only had the board. Order parts additional parts ; ordrng 1 1111 (Door latch. On top of the tub.)"
Shawn H.
DRYER SPEED QUEEN ADE4BRGS176TW01 Customer stated that unit ran fine a few cycles then stalled out again. It stalls out around the less dry setting on auto/regular. Checked thermostats and all test good. No loose connections or broken wires. Unit is wired correctly. Timer did not advance. Spoke with CC and came to the conclusion to replace the timer and cycling thermostat again. ; ordrng 1 D504515 (Thermostat) and 1 D517562 (Timer)
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Blades are bent for the 3rd time on the ice bucket for this unit calling Frigidaire techline-Robert; ordrng 1 241860803pw (Container)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Ran thru diagnostics everything checked ok but brd is not communicating all the time - intermittently ordering new brd; ordrng 1 W11089236 (Cont brds) and 1 W11130216 (Cont brds)
sam.robertson@authorizedco.com
WASHER GE GTW460ASJ4WW Ordering hall sensor per service pointer.; rqstng P&A on 1 WH12X26329 (Hall sensor)
Kevin S.
RANGE FRIGIDAIRE FGIS3065PFE "Unit is a slide in bull nose induction. Unit getting EO55 error for RF temp sensor break. Pulled up tech sheet, checked for any loose connections, ohmed out each temp sensor for each burner at B71 and B81 ok reading at or above 100K room temp.. called tech line said to replace right hand side generator board. Gave estimate to customer, she is to let me know on repair. Customer called, ok repair. ; ordrng 1 903160-9010 (Generator board)"
Brad A.
WASHER MAYTAG MVWB865GW0 "Unit will not lock properly, no communication between control and lid lock, ordered lock and control, unit located in the laundry room, manufactured 4/2018.; rqstng P&A on 1 W10810403 (Lid lock) and 1 W11162440 (Control)"
Brad A.
WASHER GE GTW485ASJ0WS "Found agitator stripped, making loud grinding noise, ordered agitator base and auger.; ordrng 1 WH43X31239 (Agitator base) and 1 WH43X31240 (Auger)"
Brad A.
DISHWASHER KITCHEN AID KUDC10FXSS6 "Found control and user interface not communicating, heat dry light will not light up, ordered control and UI; rqstng P&A on 1 W10481129 (User interface) and 1 W11035586 (Control board)"
Brad A.
REFRIGERATOR WHIRLPOOL GSS26C5XXY02 "Found icemaker will not cycle properly, ordered icemaker. Collected 75.00 deductible ; ordrng 1 W10251076 (Icemaker)"
Tim R.
RANGE FRIGIDAIRE FFES3015LBH Replaced switches for front and rear left burner. Checks ok
Tim R.
WASHER SAMSUNG WF42H5000AW/A2 Reprogrammed and cleaned out drain pump. Leveled unit and instructed customer on loading unit properly. Checks ok.
Tim R.
WASHER LG WT1501CW Unit needs a new lid due to a broken strike. Showed customer how to use magnet to bypass.
Tim R.
WASHER FRIGIDAIRE WFW8540FW1 Unit has broken bolt in the tub for rotor. Needs new tub. No repair.
Tim R.
RANGE FRIGIDAIRE FCS3B8WHCD Needs new main control due to not sending power to bake element. No repair due to cost.
Tim R.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Heater in ice maker shorted and wouldnt cycle. Replaced icemaker. Checks ok; used 1 DA97-15217D (ICE MAKER) from stock
Tim R.
WASHER LG WM2350HRC Unit needs new tub beating due to wobbling and smoking during spin. No repair due to cost.
Steve M.
DISHWASHER FRIGIDAIRE FFCD2418UB1A Left rear rack support came off. Rack fell down. Reinstalled support wheel.
Steve M.
WASHER WHIRLPOOL WFW6620HC0 Washing machine won't start on any cycle. Unit will run through quick test but the motor will never turn. No error codes. Unit has a new motor and motor tests good. One button will not respond on display but cannot verify that the control panel would be preventing motor from turning in quick test. Recommend both controls. Parts cost around 500. Recommend replacement of washer.
Steve M.
REFRIGERATOR BOSCH B26FT50SNS/02 Icemaker not working due to water supply to refrigerator being turned off. Test cycled icemaker unit fills up with water properly
Steve M.
WASHER SAMSUNG WF42H5000AW/A2 Washing machine is leaking from customer supply hoses
Steve G.
WASHER SAMSUNG WA50R5400AW/US Installed new gear case pressure switch stator and rotor cycled unit test OK
Steve G.
RANGE - GAS GE JGS760EEL4ES Replaced parts listed, all operations check ok.
Steve G.
REFRIGERATOR FRIGIDAIRE FRS26ZSH Making a noise every 25 mins or so. ;installed new water valves . Cycled. Adv customer to change out the supply water line to the unit. Old plastic.
sam.robertson@authorizedco.com
DISHWASHER - BUI GENERAL ELECTRIC PDT715SYN2FS Inspected the unit and found a faulty board and the fuse tripped for the unit. Reset fuse and board. All checks ok.
Tim R.
WASHER MAYTAG MAH5500BWW Replaced drain pump. Checks ok. Instructed customer to observe the first cycle to make sure there are no leaks
sam.robertson@authorizedco.com
WASHER SAMSUNG WA45T3200AW "Inspected the unit and found it not completely level, leaning towards the left. Recalibrated the unit. The unit filled, agitated, drained and spun on low without any issues. "
sam.robertson@authorizedco.com
REFRIGERATOR LG LMXS30776S/03 Inspected unit and found the icemaker not responding. Called LG tech line and we diagnosed a failed wiring harness running through the door. The door will need to be replaced. left door fresh food section with icemaker and dispenser.
Tim R.
REFRIGERATOR WHIRLPOOL n/a Checked unit over and couldnt find any leaks after turning water on and dispensing several cups of water out. Checks ok
sam.robertson@authorizedco.com
WASHER GE GTW460ASJ4WW Inspected the unit and found both the hot and cold water valves opening and closing without any issues. Recalibrated the unit. All checks OK.
Tim R.
DISHWASHER GE GDT655SSJ2SS Replaced control and display. Checks ok.
sam.robertson@authorizedco.com
WASHER LG WM3370HWA Inspected unit and found the hot water valve for the unit leaking. Replaced water valve and ran a test cycle. No leaks found or any other issues. All checks OK; used 1 5220FR2006H (Water valve) from stock
sam.robertson@authorizedco.com
DISHWASHER GE GDWF100R10WW "Inspected unit and found leaking underneath At the float switch. Remove the float switch and cleaned off the gasket. Re-installed the float switch and made sure it was not leaking. Ran a test cycle and found no leaks, all checks OK"
Tim R.
DISHWASHER BOSCH SHEM63W55N/01 No issues with touchpad working and functioning fine.
Kevin S.
WASHER SAMSUNG WA50M7450AW/A4 "Changed out drain pump, unit checks ok, no leaks."
Kevin S.
DRYER MAYTAG MEDB835DW4 "Found heating element open, replaced with truck stock. Unit checks ok, showed customer.; used 1 3387747 (Heating element) from stock"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDHW00 Checked temps ok damper checked ok and doors are sealing well
Steve M.
DISHWASHER WHIRLPOOL WDT710PAHW1 Found dishwasher to be installed improperly. Unit need to be titled backwards to prevent water from spilling out from under door.
Kevin M.
REFRIGERATOR SAMSUNG RS27T5200SR/AA Adjusted ice maker and reset unit and checks ok called for ticket#4157826105
Kevin M.
REFRIGERATOR WHIRLPOOL WRT314TFDB00 Unit has a sealed system restriction, no repair
Steve M.
REFRIGERATOR LG LMXS30796D/00 no repair.