Donna - Clayton, OH
Mia - Dayton, OH
Very nice service, fast and professionally done.
Timothy - Dayton, OH
Got timely and excellent service when dispatched through a home warranty call
He did good
Steven - New Madison, OH
Roger - Dayton, OH
Great and prompt service!
Craig - Enon, OH
Service was performed in about 12 hours of when I made the call! Couldn't be happier! Wait let me put the timer
Very knowledgeable of this refrigerator
Mary - Dayton, OH
Greg - Bradford, OH
good service timely service
James - Xenia, OH
Serviceman very professional
Elwyn - Beavercreek, OH
Linda - Englewood, OH
Very professional and informative.
David - Bellefontaine, OH
Haley - Tipp City, OH
William - Lewisburg, OH
Fixed problem, seemed knowledgeable, very satisfied, thanks
Joseph - Dayton, OH
Dennis - Mason, OH
Steve did a great job Great to work with
Karen - Dayton, OH
Shawn was professional, didn't mind me looking over his shoulder and explained everything fully and totally understandable, love his work ethic.
Keri - Tipp City, OH
Great Service, parts took to long
Lou - Fairborn, OH
Gary - Clayton, OH
Shawn was extremely polite and knew exActly what needed fixed
George - Dayton, OH
Great service, reasonable. Certainly will call again when need repairs!
Paul - Dayton, OH
The service was great. Time of arrival came as stated. Service man very professional and took time to explain things.
Fred - Mason, OH
Steve was polite, friendly and very knowledgeable. Handled the issue and explained everything. I would consider him a great asset to Authorized Service.
Carolyn - Lebanon, OH
Professional, precise, timely excellent service. Highly recommend. The cost is very reasonable. The gentleman has been here for another appliance. A pleasure to see him again.
Cecelia - Liberty Township, OH
The technician met me at 6;20 am so I didn’t have to take off work. This was a very nice accommodation.
Professional, Thorough Services
Connie - New Lebanon, OH
This repairman has been here to repair my washer and now my dishwasher, both under Menards extended warranty. He is timely, very respectful, thorough...asks questions, gives tips on getting the most out of my machines. This is old fashion GREAT customer service!
He was great
Paul - Troy, OH
Michael - Sugarcreek Township, OH
Tim was very knowledgeable and represented his company in a professional manner. I would recommend Authorized Services to everyone.
Larry - New Carlisle, OH
He was timely and efficient. Couldn't ask for better service. Very nice person.
Rick - Dayton, OH
Raygan - Bellefontaine, OH
Everything is working great so far
Quick but thorough service
Amy - Urbana, OH
Excellent service. Quickly determined issue, had parts the same week and back out to get our oven/stove returning to function. Very reasonable pricing.
John - Franklin, OH
Coreen - Bradford, OH
Annette - Springfield, OH
Richard - Dayton, OH
Fast service to install belts on my washer.
knowledgeable, ontime, friendly, would use your service again
Chuck - Brookville, OH
not sure about having the labor charging, or it not being included in the primary service charge
Exceptional Customer Service
Sasha - Cable, OH
Steve Morris explained everything in detail, showed me what was causing the issue. Exceptional customer service. Open schedule, I called for service on washer, and they were out in a couple days.
Janet - Springboro, OH
Tim was very professional and fixed the problem.
Eric - Covington, OH
He did a great job
Dean - Greenville, OH
Done a great job
Heather - Piqua, OH
Great Service !!! Great job by Tim
Bill - Dayton, OH
We have been having an issue with our new Bosch range and Tim solved the issue by going step by step in a very deliberate, measured problem solving approach. He did such a great job we had him help us with an ice maker problem on our Samsung refrigerator. Would recommend Tim and Authorized Service for your needs.
Diana - Tipp City, OH
You are very lucky to have Steve Morris representing your company. He was extremely helpful and I cannot say enough good things about him. We are very grateful for his excellent service!
can't fix it
Richard - Dayton, OH
Tech determined the transmission was bad on our washing machine. I thought it was the tub bearing which is repairable.
Adrian - Lewisburg, OH
Young men professional skilled fast competent and courteous.
James - Dayton, OH
He Did Great 😊. And Thank You
Tim was wonderful, checked washer out thoroughly, was neat and pleasant.
Romond Susan - Dayton, OH
Very good experience
Replaced the ice maker
Lisa - Dayton, OH
The service tech did a great job. He was very fast. Answered all of my questions and left the kitchen clean.
Linda - Dayton, OH
Doug - Troy, OH
Steve, did a great job repairing our 3 month old microwave by keeping us informed on the plan and the timeline to get it done. Great job!
Chad - Woodstock, OH
quick and efficient srvice
William - Englewood, OH
Great Service. Arrived on time as per appointment
Leanora - Franklin, OH
Yvonne - Dayton, OH
Hello!! Me. Tim R. On time and very respectful 😊. Had the problem solved in a very short time. Thank you Authorized Service for sending a nice and responsible young man. Would recommend the company to all my friends.
Erica - Dayton, OH
Robert - Springboro, OH
Steve was awesome!!
Mark - Dayton, OH
Excellent healthcare provider. All hospitals could benefit if they adopted CC's patient centric approach. If you have a life threatening ailment I cannot imagine going anywhere else!
Tim did a great job!
Bob - Dayton, OH
Vicky - Xenia, OH
Our service tech was great!
Michael - Middletown, OH
Doug and friend were friendly and professional. Great job!
Cory - Monroe, OH
Joan - Dayton, OH
Arrived at the earliest time of the scheduled appointment which is always great. Found the issue right away, left to pick up part, returned shortly, installed and was done
Ricky - Piqua, OH
The gentleman was courteous. Worked quickly to repair the dryer. He was very friendly. He cleaned up the area. A very good experience.
Robert - Bellefontaine, OH
Jeffrey - Dayton, OH
Quick response refridgerator still isn't working.
Nice and Friendly, but slow service, lousy diagnosis
Larry - Fairborn, OH
initial diagnosis was incomplete and inaccurate which cause long delays in getting our oven repaired. Maybe it was because we had AHS warranty and they wanted to ensure repair business vs risk of AHS just replacing the oven. After almost 3 weeks, the cost to repair was more than the cost to replace. That could have all been avoided with a complete and thorough diagnosis/testing. I will say that the repairmen were very nice and courteous.
Britney - Dayton, OH
Tim did a great job explaining the problem and how it would be rectified.
Richard - Dayton, OH
He did a great job
Kimberly - New Madison, OH
Marie - Dayton, OH
Gloria - Greenville, OH
awesome customer service
Kristen - Tipp City, OH
My tech, Steve, was friendly and imformed/expert and overalll a great experience!
Walt - Dayton, OH
On time and done professionally!
Prompt, efficient service
Kimberly - Dayton, OH
The fan went out on my Samsung French door refrigerator. When the technician came back to install it he was completely finished within 30 minutes.👏🏾👏🏾 He also clean up the melted ice which I didn’t feel like it was his responsibility BUT very happy that he did. Thank you Authorized I HAVE MY FRIG BACK!!! YAY!!!
Owen - Dayton, OH
Rick - Coldwater, OH
Eleanor - Dayton, OH
Tim was outstanding! He called early to offer an earlier appointment time but I was not able to do that. He then showed up at the original scheduled time with everything he needed to fix our Samsung refrigerator ice maker. He had to replace the unit and was done in timely manner. I would recommend your service to others.
William - Dayton, OH
Tim - Brookville, OH
He came in accessed the problem. Got parts from truck. Fix in about an hour. And no mess
Scott - Troy, OH
Abigail - Englewood, OH
Linda - Urbana, OH
He was on time, polite, and knowledgeable. He took care of the issue very quickly!
Shawn Hutchison is the best
Robert - Dayton, OH
A great experience. Shawn was knowledgeable, neat appearance and explained the problem and what he did to fix it.
Tabatha - New Carlisle, OH
Authorized service was friendly and on time and knowledgeable. They worked quick and got my oven fixed before thanksgiving. Shawn was very nice and friendly and answered any questions I had.
Jennifer - Fairborn, OH
He did fantastic! Thank you so much!😊
Alexis - Troy, OH
Denny - Washington Township, OH
Kimberly - Franklin, OH
I have been using Authorized Service for many years. Steve (who services my area) is Awesome!! He is knowledgeable, fast, professional & very nice!! When I called for my dish washer I was hoping Steve still worked there. I was Very Happy when I was told he would be the one to come to my home!! I have recommended Authorized Service to my friends & family!!
Kurt - Arcanum, OH
Michele - Xenia, OH
Thank you, thank you, thank you! Without Brad’s diligence and know how, my family would be eating peanut butter and jelly sandwiches for Thanksgiving. My oven is working great! Brad was right on schedule each time he came and finished quickly. So thankful! PS - never buying another Sansung!
Kim - Dayton, OH
Perfect Service Call
Lynn - Troy, OH
You couldn’t ask for a better service call. Everything was perfect ! I can’t imagine calling any other service company ! Prompt, courteous, and fast 👌
Bob - New Lebanon, OH
Such a relief to have a Technician that, befittingly: represents the essence of his Trade.
Eric - Bellefontaine, OH
Great service and price Steve is very good
Clapp - Urbana, OH
Prompt and friendly service
Tom - Huntsville, OH
Great service, called ahead, and very professional..
Hurst - Mechanicsburg, OH
Margaret - Springfield, OH
Patricia - Fairborn, OH
helpful, friendly. Knows how to treat seniors.
Marilyn - Dayton, OH
Great, very professional, courteous, kept in touch so I knew when he would arrive....
Darrel - Arcanum, OH
Great and does good job
He was great
Bryan - Dayton, OH
Pauline - Dayton, OH
Very good if anything else happens I want him for service
Renee - Dayton, OH
Like a member of the family!!
Pedro - Washington Township, OH
Authorized Service has been so reliable, its like we gained another member of our family. Anytime we need something done, they’re on it. I have them on speed dial. Seriously, look no further.
Jen - Ludlow Falls, OH
Great Service, thorough inspection and explanation
Glad to have my oven back!!
Suzie - Beavercreek, OH
Worked me in before Thanksgiving which was great since I’m cooking dinner for 36 people. However, there was really not anything wrong except because that we had a power surge which knocked out our power for a few minutes, twice on a month. It seems that $198.+ was a little steep for a 5 minute job. I’m very grateful but next time how to reprogram my elements BEFORE I have you come out. But I’m sure that info isn’t given out! Kinda of crazy, right!!!
Sandra - Dayton, OH
Service tech that was sent out was Excellent. He repaired the problem quick and efficiently.
Great job as always!
George - Middletown, OH
Steve came in and quickly diagnosed our dryer problem, great job as always!
Barbara - Springboro, OH
Steve was very personable and knowledgeable. Great job Steve!
Job well done
Bob - Urbana, OH
Steve knew what the problem was and had it repaired in just a few mins. Well done.
My go to guys
Charles - Dayton, OH
Quick and great service
Brenda - Springboro, OH
Steve was excellent !
Lynne - Tipp City, OH
When Steve heard the noise the washing machine made he knew what was wrong. Additionally he voiced concern about another potential problem that would have been catastrophic. He checked on the worst problem first. When that was OK then he proceeded with replacing the noisy part.
Mark - Troy, OH
Called, on time and had great knowledge of his job!
Awesome service !
Nancy - Dayton, OH
I was very pleased by the thoroughness expertise of the technical fixing my refrigerator. He knew what it needed ordered the part and was able to come back in same week and fix it . He was professional helpful and knew some good tips . I would definetly call upo. Hi for any other issues .
Michael - Sugarcreek Township, OH
I was very pleased with the service provided. Tim was very knowledgeable and answered all questions. I would recommend Authorized Service.
Carla - Trotwood, OH
Very efficient in finding and repairing the dryer.
Kenneth - Dayton, OH
Steve was the best!!
Linda - West Chester Township, OH
Kevin - Dayton, OH
Shawn was great and knowledgeable, providing additional education on how to best maintain our dishwasher
Greg - West Alexandria, OH
Josh - West Carrollton, OH
He was very nice and efficient
Dawn - Springboro, OH
Donald - Arcanum, OH
Kevin was polite on time and did a great job troubleshooting the problem
Brett - Bellefontaine, OH
On time, reasonably priced. Had part needed on van to resolve issue with gas stove.
Quick and professional
Bill - Dayton, OH
He was great - on time and very professional. He quickly diagnosed the problem and gave us info on what to do if the problem persisted.
James - Piqua, OH
Steve was very good, he was very careful with our floor,cabinets, and counter as these are all new things. He did a great job and was very professional.
Did a good job.
Barbara - Englewood, OH
Great service. On time. Found out what the problem was. Order the part and had it put on the next day. So far ice maker working just fine. Great customer service. Will use again.
Candy/ - Tipp City, OH
Great service and quick!
Misty - Bradford, OH
Four Years of Great Service
Ronnie - Springboro, OH
With Steve’s help we were able to keep the Samsung refrigerator running for 4 years. Thanks for your great service. I Highly recommend Authorized Service and Steve in particular.
Tech needs more training
Mary Anne - Dayton, OH
He came in with wet feet & tracked water through the house He put a big gouge in the wall which we found AFTER he left, he never mentioned it Pulled the refrigerator out looked at it & stated “we don’t service this brand ( so why was he even there, you knew the brand before hand) Pushed it back & left
Response from Authorized Service:
Mary, I apologize you did not have 100% positive experience with our company. I am committed to improving the quality of all our customer experiences and appreciate you taking the time to give me feedback regarding your experience. Please feel free to call me at the office as soon as possible so we can have further discussion. 937-252-3200 - Thank you! Robbin
Vincent - Dayton, OH
Tim was great thanks for sending such a professional 👍🏻
Dave - Franklin, OH
Was excellent and quick
George - Dayton, OH
Brad called before he came, confirmed the model number and brought the expected (correct) replacement part with him. Repaired and gone in approximately 45 minutes.
Lawrence - Englewood, OH
Kevin was awesome! Professional, punctual, knowledgeable and thorough.
Couldn't be more pleased!
Janet - New Carlisle, OH
This company was on the phone with me to set up a service appointment with them before I had even hung up the phone from speaking with a Lowes salesperson. I hate to say it, but I'm not used to that kind of "prompt" service and I was very, very impressed! The office staff were courteous and friendly, and they really cared about getting this repair taken care of for me as soon as possible, and again, wow! The serviceman was in contact with me right away as well, wanting to discuss my situation and then sharing with me how best to go about getting it fixed. A part was needing to be ordered, and I couldn't believe how fast the part came in. We had an appointment set up, but they were actually able to come out sooner, and they called to see if I would like for them to do that. Of course I was ecstatic, so details were discussed, planned and he arrived exactly when he told me he would. He was very pleasant, thorough, and efficient and knew exactly how to take care of my problem. I took a card because there's no doubt in my mind that I will be calling on them to help me again in the future. As far as rating the pricing, my repair was covered with my Protection Plan so that's why I can't rate the cost of the service, but I have no doubt it will get 5 stars as well. I was extremely pleased with the whole process from start to finish and if I could give them a hundred stars, I would. Excellent service in EVERY way!
Great service, very good service tech Steve
Greg - New Carlisle, OH
Your company blew my away that they could not only service my 25yr old washer and dryer , but had the correct factory parts as well . Your Tech Steve , was prompt, courteous , and punctual! He went above and beyond my expectations! Your company as well as Steve will be my first call in the future! Greg
Krista - Yellow Springs, OH
Wonderful service fixed the problem quickly and was even patient enough for me to sweep the floor before pushing back the range into place.
Fast, efficent service
Dana - Miamisburg, OH
Steve was a delight, experienced and quick with repairs.
Bob - Vandalia, OH
THE SERVICE WE RECEIVED WAS GREAT! 5 STAR. I THINK YOUR COMPANY IS GREAT, BUT YOUR FIELD SERVICE WAS THE VERY BEST. I DO THINK YOUR PRICE WAS VERY HIGH, BUT THAT IS IT.
Stephanie - Dayton, OH
He did good work and was kind throughout.
Ceceil - Greenville, OH
Bryan - Miamisburg, OH
Nelda - Gordon, OH
Courteous and Fast
David - Tipp City, OH
Steve arrived when he said he would and quickly handled the repair.
Steve gets the job done!
Doug - Miamisburg, OH
Knowledgeable, Friendly, Prompt, Courteous. Gets the job done... with a smile. Actually think he enjoys his job! No one like him. Hands down, “old school” kind of guy. Don’t lose him!
He was very helpful
Randy - Enon, OH
Michael - Dayton, OH
Super fast on time and he did a fine job!
Siva - West Chester Township, OH
Ciela - Dayton, OH
Very good. He arrived on time, got down to business, and got the dishwasher running.
Wheeler - Greenville, OH
Did very good service
Dan - Casstown, OH
Was prompt, polite and did a good job fixing the problem. We would recommend him.
Andrew - Troy, OH
He did a great job!
Great service and very professional
Howard - Dayton, OH
Great company have work this company for years
Tim did a great job.
Earl - Dayton, OH
Tim did a great job.
Awesome job! Great guy.
Bob - Mechanicsburg, OH
Tom - Englewood, OH
Very knowledgeable and professional
Excellent refrigerator repair
Katharine - Bradford, OH
Jamie - Bellbrook, OH
Shawn found the problem, which was by no means obvious. Better yet, he found a solution, which required a great deal of patience and determination.
Angie - Lebanon, OH
Steve is always on time, very friendly and professional! Wants you to be happy and satisfied!! Definitely use them again
James - Carlisle, OH
Tech was on time and very professional
Shelley - Springfield, OH
Wagner - Dayton, OH
John - Arcanum, OH
Tresia - Dayton, OH
The Tech was very professional as well as knowledgeable in repairing my refrigerator.
Knows what he is doing
Robert - Springboro, OH
Carol - Lakeview, OH
Very good service.
Joe - Greenville, OH
He was great very informative. Thank you.
Robin - Beavercreek, OH
Excellent experience. They were able to get us scheduled quickly, Kevin was prompt, professional and courteous.
Jack - Lewisburg, OH
Willie - Dayton, OH
Jstar - Dayton, OH
Tim is awesome
Darlene - Englewood, OH
Kimberly - Greenville, OH
Great, prompt service.
Ashley - Dayton, OH
Timely and great service
Nelda - Gordon, OH
Kevin knew exactly what needed to be done when I told him the problem!
Emily - Dayton, OH
He was really cute but very professional. I wanted to ask for his number but he was so professional I couldn’t. Fixed my stuff and looked good doing it.
Cindy - Dayton, OH
Shiela - Dayton, OH
Dave - New Carlisle, OH
Oh he was great
Ed - Springboro, OH
Diane - Dayton, OH
Althia - Dayton, OH
Great service people
Kate - Dayton, OH
Service worker Shane’s “hutch” was excellent. Explained the problem in simple terms. Gave me options and good info. Professional.
Very knowledgeable and courteous!
Brian - Bellefontaine, OH
Steve arrived at the scheduled time, his shirt was tucked in and his overall appearance was professional. After describing the issues we were having he aptly resolved them. This company should be very proud having someone like him representing them!!
Linda - Centerville, OH
Kevin was awesome- very professional and courteous.
Sally - Centerville, OH
He was wonderful, in fact the entire process was great.
Quick and efficient service
Carrie - Franklin, OH
Technician was skilled, knowledgeable, efficient. Had to order part, which came in quickly and repair completed. Very satisfied.
Traditions - Beavercreek, OH
Bernard - Washington Township, OH
Nice Professional Service
David - Belle Center, OH
Replaced Ice Maker
Norman - Dayton, OH
Excellent service. Arrived with the required part so there was no need for return visit.
Sandra - Miamisburg, OH
Anita - Fairborn, OH
Professional and knowledgeable
Kay - Dayton, OH
Tim - Fairborn, OH
Great service 👍
Greg - Dayton, OH
Kevin was great a fast worker and a very nice guy. I tried to get my refrigerator fixed through Carmichael's appliances only because that was the people that the warranty department gave me.They were terrible and lied about everything that happened during the time they were here. I'm so glad that I found Kevin and Authorized Service. It only took two days for them to get the part and fix my ice problem. Thanks Kevin I'll be calling you guys if I have any problems again.
FREEZER AMANA AQF1613TEW03 Evap fan not running ; ordrd 1 WP3-60336-001 (motor-evap)
REFRIGERATOR SAMSUNG RF263BEAEBC/AA "Refrigerator is cooling too much and freezing food product. Recommend new evaporator cover with sensor and control board; rqstng P&A on 1 DA92-00384B (MAIN CONTROL) and 1 DA97-12609C (EVAP COVER), states that autho needed"
WASHER MAYTAG MVWC200BW1 "First spun tub by hand seemed ok, put unit into a drain and spin seemed ok and smooth. Put unit into diagnostics, unit filled, agitated, drain and spun out ok. No errors. Customer claims seems unit is getting more off balance... pushed down on tub suspension might need replacing. Put misc towels and rags had unit fill then drain and spin out to load test... problem lies within the transmission. Unit is over 10yrs old, not advised to repair on this unit."
REFRIG/SIDE-BY-S GE GSH25JSTASS "Unit not cooling due to bad defrost; ordrd 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost)"
DISHWASHER BOSCH SHE3ARF2UC/22 Customer needed to reschedule; schdld next appmnt for 5/22 FRI 12 pm
RANGE SAMSUNG NX58K7850SG/AA Upon arrival customer stated that unit worked great up until last week when upper oven won’t ignite. Pulled unit out to gain access to igniter. When pulling unit out I heard a hissing and smelled gas. Copper gas line was pinched and when pulling out unit it opened up. Shut gas off to unit and advised customer. Continued checking unit over and found igniter not drawing any amperage. Has proper voltage to it but no amp draw or glow. Unit needs igniter. Customer is repairing gas line. ; ordrng 1 Dg94-00520a (IGNITER)
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Sealed door gasket a and lube the door hinges; used 1 SILICON from stock
WASHER MAYTAG MVWC565FW0 "F0E5 Off balance code present. Checked unit over and found it to be out of level, tub loose from drive hub, motor pulley loose, lots of end play in trans, and clutch worn. Unit is going out of balance due to the tub being loose and worn suspension. Tub is loose because trans has endplay that allowed the drive hub to wear. Motor pulley is worn and sloppy. Suspension needs replaced because unit has been un-level for so long. Unit will need transmission, drive hub, clutch, suspension set, motor, and unit leveled. Unit is 4 years old in laundry room. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11130362 (suspension)"
REFRIGERATOR KITCHEN AID KRNF706ESS01 Installed ice room fan adapter and checks ok
REFRIGERATOR FRIGIDAIRE NOT VISIBLE. Upon arrival found water coming from defrost drain pan. Drain pan sits on top of the compressor and the pan was tipped to the side. Removed pan and emptied water. Reinstalled pan correctly. Checked defrost drain to verify it’s clear and it is. No more water leaks. Need to MMP on Monday to get ok on total. ; saved tckt
REFRIGERATOR SAMSUNG RFG297AARS/XAA Ice maker not advancing. replaced ice maker Please mail customer a receipt; used 1 DA97-07365G (ICE MAKER) from stock
WASHER SPEED QUEEN AWN63RSN115TW01 "Customers complaint about unit making excess noise, during spin. replacing balance ring and spin basket, and tighten shaft nuts. ; ordrng 1 39837 (BALANCE RING) and 1 719P3 (tub wash asm,ss)"
DRYER MAYTAG MEDB835DW4 "Unit has broken door catch, there is no spare on door. Ordering new catch.; ordrng 1 WPW10610880 (catch)"
REFRIGERATOR BOSCH B22CT80SNS01 Temps in FF 37 & FZ 0 checks good damper making noise when opening & closing 94.95; ordrng 1 BSH-00798467 (DAMPER ASSY)
REFRIGERATOR LG LRSC21935TT Solenoid is leaking need to replace solenoid ; ordrng 1 5221JA2006D (WV)
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 7727840383 Spoke to Joel at techline wiring foamed in for freezer lights Joel had to order a special light kit bin is cracked; ordrng 2 W10695459 (module)s and 1 W10858273 (bin)
REFRIGERATOR WHIRLPOOL WRF989SDAE02 Auger motor is locked up; ordrng 1 W10347114 (shaft) and 1 W10822606 (motor)
DRYER SPEED QUEEN ADE4BRGS175TW01 "Dryer overheated and pumped thermal fuse and distorted outlet cover. Installed new cover and thermal fuse unit is operating properly. Advised not to run king size in dryer; used 1 D500820 (COVER HEAT OUTLET), and 1 D511412 (THERMAL FUSE) from stock"
RANGE FRIGIDAIRE FPGH3077RFE Test ran all components on the oven and cooktop unit checks OK
DISHWASHER KITCHENAID KDFE104DBL4 Unit needs wash motor. Declined at this time
DRYER MAYTAG MEDB835DW3 Unit is making a loud squeaking noise. Installed new idler pulley. Cycled. ; used 1 W10837240 (BRACKET) from stock
DRYER SAMSUNG DV209AEW/XAA Dryer not heating due to bad heating element. Replaced heater; used 1 DE486A (ELEMENT) from stock
REFRIGERATOR KENMORE 10650027002 Found wire on defrost thermostat pushed out of connector. Replaced connector. Unit operating ok
DISHWASHER FRIGIDAIRE FFCD2413UB2A Dispenser not operating. Found connection on dispenser motor off. Reconnected harness. Test ran service test. Unit operating ok
FREEZER SAMSUNG RF263AEWP/XAA Closing springs came detached. Reinstalled springs. Door closing properly
REFRIGERATOR SAMSUNG ELECTRON RF26HFENDSR/AA "Defrost drain was clogged and found defrost sensor out of range replaced sensor and install drain clip; used 1 DA32-10104N (SENSOR), and 1 DA61-06796A (DRAIN CLIP) from stock"
DRYER MAYTAG MED6630HC1 Checked unit over found that the door sticker needed adjusted to stay closed tight. Adjusted door strike. Checks ok
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Replaced parts listed. Checks ok
REFRIGERATOR FRIGIDAIRE FFHS2622MSJ Food still freezing in the refrigerator doesn’t matter what shelf it’s on. Dampener is opening and closing. No repair possible at this point. All components have been replaced. I was in the phone with AHS for over and he with no response. Will call on Friday.
DISHWASHER FRIGIDAIRE FGID2466QF4A Replaced door seal. Checks ok
DISHWASHER FRIGIDAIRE FGID2466QF6A Checked unit over found that the UO error indicated a bad fan motor. Replaced fan motor. Checks ok
REFRIGERATOR ELECTROLUX E128BS65KSDA Replaced ice maker due to not cycling or filling with water.; used 1 243297606 (
WASHER MAYTAG LAT5006AAE Replaced valve due to never shutting off and over filling. Checks ok
DISHWASHER FRIGIDAIRE FFBD2406NW7B Installed drain loop. Checks ok
REFRIGERATOR SAMSUNG RF4267HARS Cleared drain and ice build up around fan. Checks ok
REFRIGERATOR SAMSUNG RF263BEASR Replaced icemaker due to not making ice. Unit is dispensing fine. ; used 1 DA97-15217B (ICE MAKER) from stock
MICROWAVE GE SCB2000CBB03 Customer states that the unit ;is sparking and it doesn’t do it all the time. Customer did have a video to it. Load test the unit several times and it did arch once out of 4 times. Another company was out in February and replace the mag tube. Unit is 19 years old. In kitchen.; rqstng P&A on 1 WB06X10215 (wave guide cover) and 1 WB26X26222 (magnetron asm) and 1 WB27X10037 (diode-cable assy)
DISHWASHER FRIGIDAIRE FFID2426TD1A Replaced control due to not power to drain pump or motor. Checks ok
REFRIGERATOR WHIRLPOOL GI5FSAXVY03 Unit display is not responding . Unit is 10 years old in kitchen; ordrd 1 W10740218 (cntrl-elec)
WASHER SAMSUNG WF45N5300AF/US Checked unit over found that the front right shock pin had come loose allowing the tub to bounce around more. Reinstalled pin and reprogrammed control. Checks ok
RANGE BOSCH HIIP055U/01 Tech was not able to get the unit out due to the way it was installed or the floor. Tech and customer did try several times. Tech advised the customer he was not going to fight with the unit and the unit should be able to slide out without any fighting. Customer will have to get the unit out and he will call when he does. MUST HAVE 3 HOURS ON RETURN. ; saved tckt
DISHWASHER FRIGIDAIRE FDB710LCQ0 Replace parts listed. Checks ok
OVEN GE JKP14W0T1WW Wrong parts; ordrng 1 WB44K5013 (BAKE ELEMENT )
MICROWAVE JENN AIR JMC7000ADB Unit in the kitchen. 22 years old Load test the unit and unit is not heating up. ; rqstng P&A on 1 AM13091701 (;DIODE) and 1 W56001219 (CAPACITOR ) and 1 W56001239 (MAGTUBE)
DISHWASHER LG LDP6797BB Black and blue side by side relays. Both removed. Blue. Relay go to the brown wire in on the black relay you go to the blue wire 120 ohms. ; ordrd 1 ABT72989206 (PUMP ) and 1 AGM76429503 (CONTROL)
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Installed new ice maker not advancing ; used 1 DA97-15217BPW (IMK) from stock
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Ice maker can be manually cycled and fills with water and cycles with no issues. Control not telling ice maker to cycle. Needs new control. ; ordrng 1 5304510307 (CONTROL )
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Call tech line- Eric- did visual support not repairable leakgoing into cabinet-Lewis gave new ticket #4152834137 called back & spoke-Elvis-ref #7003757758 The customer should be getting a call back from Samsung for this reference number for replacement if not customer can call back with this reference number
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed parts per ice maker bulletin and took pictures as I went and checked ok
REFRIGERATOR SAMSUNG RS267TDRS/XAA Couldn’t find any leaks from the unit itself 102.07
REFRIGERATOR FRIGIDAIRE FFHT2033VS2 Temps FZ 0 & FF 36 but unit kicked breaker calling tech line-John-amp draw on compressor & heater checks ok possibly electrical problem
REFRIGERATOR WHIRLPOOL ET8CHEXVQ00 Installed evaporator fan motor and Checks OK
UPRIGHT / CHEST KENMORE 253.2244241 Found Open thermostat replace thermostat ; used 1 5304513033 (THERMOSTAT) from stock
WASHER GE HTW240ASK4WS "Replaced drive belt, wiped off any oil residue from unit. Checks ok."
WASHER CROSLEY CAW8350EW1 Customer had unit confused... showed her again to hold button in for 3-5 secs... she though i told her to hit it 3 times.... canceled unit had started wash unit working ok.
RANGE ELECTROLUX EW30IS65JSD "Replaced housing assembly, checked each burner ok. No error codes. Took pic of burnt relay on old board."
DRYER SPEED QUEEN adee9rgs175tw01 "Found thermal cutoff bad, thermostat and element is good. Replaced unit now heating and cycling ok.; used 1 D511475 (PARTS HEATER KIT) from stock"
REFRIGERATOR MAYTAG MFI2269VEB1 Installed all provided parts and ran to test. Unit dispense ice and water as it should. Door switch operates as it should. All ok.
DRYER WHIRLPOOL WED4815EW0 Upon arrival found unit will tumble but not heat. The led and found thermal fuse shorted open. Machine is clean and vent is clean. Replaced thermal fuse with kit and ran to test. All ok unit heats as it should. ; used 1 279816 (FUSE) from stock
REFRIGERATOR SAMSUNG RF26HFENDSR/AA Upon arrival found unit with ice built up on evaporator cover. Thawed ice and removed cover. Found air leakage around suction lines causing ice build up. Unit won’t cool due to ice built up around the evaporator fan. Thawed frost/ice and sealed around suction lines with permagum. Installed new evap cover and ran to test. Fan is running. Advised customer that unit would be within set temp in 24 hours. All ok. Ok to bill.
WASHER SAMSUNG WA52M8650AV/A4 Installed damper set and ran to test. Unit spins out smooth and has little movement. All ok.
RANGE THERMADOR PRG486WDH/03 Installed new main board per Techline cycled unit
DISHWASHER BOSCH SHE3AR76UC/25 Unit is having an E24 error code. Found food build up around the filter and the entrance of the drain pump. Cleared out and cycled. . Advised to the customer that warranty will cover this issue only one time. Gave customer helpful tips on use and care.
WASHER LG WT5101HW Customer purchased a gearcase and clutch assy. Customer also needs a stator and rotor as well. Did tell customer that the labor rate is just $350. Customer is not going to repair the unit after seeing she need additional parts.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA 07 Installed new refrigerator back wall fold out unit cleared out drain line in refrigerator section and installed main board also noticed ice room fan was making noise so that ice room
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA adjust fill tube and replaced ice container called wrt-Chrissy-okd repair-; ordrng 1 DA97-14474C (COTAINER)
REFRIGERATOR SAMSUNG RF263TEAESG/AA Unit needs repaired per ice maker bulletin ; ordrng 1 DA82-02714A (ICE KIT) and 1 DA97-12540G (AUGER ) and 1 DA97-12604D (CONTAINER )
DISHWASHER SAMSUNG DMT400RHS/XAA "Upon arrival customer stated unit leaks intermittently from the bottom center of the door. Checked door sweep and found a lot of debris under it. Removed door panel to gain access. Cleared sweep and reassembled. Unit won’t power up now. Have correct voltage to main PCB, have correct voltage to led board, but not correct voltage to touchpad. Led board isn’t sending voltage on. Unit needs led board. Pricing ok per CC. ; ordrng 1 DE96-00846A (LED BOARD)"
RANGE GE JB680SP2SS Unit is 10 years old. Upon arrival customer stated that they had used self clean then after that the unit shows that the door is locked still. Removed top and inspected door latch micro switch. Found switch stuck in the closed position. Worked switch free and it opens and closes now. Ran unit in preheat to 350 to test elements. Unit is heating fine now. Unit needs door latch with switch. ; ordrng 1 WB14T10053 (range latch & handle)
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A "Upon arrival found ice bucket empty. Ran diagnostics test on ice maker. Ice maker will fill, sense and twist fine. Evaporator fan is running. Temp in ice room are normal but sensor for ice maker shows open. Replaced ice maker and cycled to test. Temps are equal now. U/I is missing segments and you cannot read the numbers well. Unit needs U/I. ; rqstng P&A on 1 242058229 (user interface), used 1 243297609 (ICE MAKER) from stock"
MICROWAVE FRIGIDAIRE LFMV164QFA "Upon arrival found unit with power at outlet but no operation. Found fuse blown on filter board. Checked door switches and all are testing good but are loose in holder. Replaced fuse and ran unit to check amp draw. Unit heats and is only drawing 12.6 amps. HV side is good. This unit falls under the service bulletin for blown fuse/breaker. Per bulletin unit needs noise filter, latch kit, and fuse. Called AFC to give diagnosis and quote. They are reviewing and will contact customer and us with result. ; rqstng P&A on 1 5304472447 (filter) and 1 5304523456 (LATCH KIT W/CHOKE), used 1 5304509451 (FUSE) from stock"
RANGE WHIRLPOOL GR448LXPS0 Checked unit over found that the light socket was burnt out and door lock was stuck in the on position. Fixed door switch and replaced light.
DISHWASHER FRIGIDAIRE FFBD2406NB9B Replaced parts listed. Checks ok
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced dispenser. Checks ok
DISHWASHER LG LDF8874ST Replaced parts listed. Checks ok
REFRIGERATOR SAMSUNG RF23J9011SR/AA Checks unit over found that the icemaker was frozen into the bucket. No repair now
DISHWASHER SAMSUNG DW80M9960UG Replaced parts listed. Checks ok
DRYER FRIGIDAIRE AEQ06700FS0 Replaced shorted heater. Instructed customer to clean vents.
WASHER ROPER RTW4516FW1 Replaced the splotch. Checks ok; used 1 W10721967 (SPLUTCH) from stock
DISHWASHER SAMSUNG DMT40RHS/XAA Checked unit over found that the unit was leaking from the water valve. Fixed water valve and clear suds build up. Checks ok. Reset control.
WASHER LG WT7700KHVA Replaced stator and rotor. Checks ok
REFRIGERATOR WHIRLPOOL ET18PKXAW01 Checked unit over found noise from fan. Fixed fan blade. Checks ok
WASHER MAYTAG MVWB835DW3 LF error. Hot water valve seized. Installed new valve. Test ok; used 1 W11165546 (WATER VALVE) from stock
DRYER GE GTD33EAAK0WW Replaced start button ; used 1 WE04X24719 (START BUTTON) from stock
DISHWASHER KENMORE 66513483K902 Installed control and panel. Unit operating ok
WASHER SAMSUNG WF42H5000AW/A2 Unit not draining due to clogged filter. Customer was unable to get filter out. Showed how to remove the locking filter housing. Customer cleaned filter. Unit running ok
DISHWASHER FRIGIDAIRE FFBD2406NS9B Drain plug in disposal wasn’t removed
DISHWASHER - BUI GENERAL ELECTRIC GDF620HMJ5ES Float assembly stuck caused over flow. Unit operating ok
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA L1-35908989280 Donny. Installed new computer and icemaker and auger assembly. Adjusted waterline and silicone icebox checked flapper assembly for proper seal.; used 1 DA97-12540G (AUGER) from stock
WASHER WHIRLPOOL WFW95HEDW0 Installed control. Calibrated. Checks ok
DRYER WHIRLPOOL WED6400SW1 Install parts listed dryer is operating properly
DRYER - ELECTRIC SAMSUNG DV45H7000EW/A2 02 Unit is not heating.. found the heating element was shorted out. Installed new element. Cycled. ; used 1 DE486A (ELEMENT) from stock
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 14 "Unit is not making ice. Thawed out and installed new clip assy, and ice maker. Sealed up the ice room. Customer did move the unit. ; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217B (ICE MAKER) from stock"
WASHER LG WT1501CW Install new pressure switch and water valve assembly cycled unit test OK
REFRIGERATOR FRIGIDAIRE LGUB2642LF3 ` installed new fill tube and ice maker kit
DRYER FRIGIDAIRE LAQE7011KW0 No heat and customer also states that the unit shut off after 15 mins. Customer needs heater and motor. Customer was given an est. she is not going to repair.
RANGE SAMSUNG NX58H5600SS/AA Unit will not heat. Found that the bake ignitor is out. Gave customer an est and customer does not want to repair.
DRYER ELECTROLUX MODEL TAG NOT VISIBL Customer states unit shows E64 after a few minutes of running. Ran unit to test on medium heat. Unit didn’t show E64. Ran unit on high heat and E64 appears. Inspected heater and found element shorted open. Replaced and ran to test. No more E64. All ok. Unit is 8 years old in basement.
REFRIGERATOR GE GFE26GSHESS Upon arrival found lower defrost drain clogged. Causing drain to overflow. Cleared drain and installed heater wire. Drain is clear and good to go. No more water leaks.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Upon arrival found upper ice maker fill tube frozen. Replaced fill tube with updated/insulated tube. Ran to test. All ok. Advised customer ice bucket will be full within 48 hours. ; used 1 241920106 (FILL TUBE) from stock
REFRIGERATOR SAMSUNG RF28R7551SR/AA "Upon arrival customer stated unit leaks from top of left door when dispensing water. Removed hinge cover and found water line not fully seated into quick connecter. Re-seated tube and dispensed water to test. No more leaks. Not able to duplicate door switch issue. Made sure alarm was on in settings, and tested all doors. All register door open and closing fine, alarm sounds as it should. Samsung ticket # 4152827261"
RANGE FRIGIDAIRE FFEL67DCE Model number is not legible. Unit is roughly 10 years old. Upon arrival found bake element shorted open. Installed new element from stock and ran to test. Unit preheated to 350 within 10 minutes. Broil element works as well. All burners work and cycle as well. All ok. ; used 1 316075104 (
MICROWAVE FRIGIDAIRE FGMV17WNVF "REPLACED FUSE.; used 1 5304509451 (FUSE) from stock"
MICROWAVE SAMSUNG NQ70M6650DG/AA "Replaced parts, took lots of pictures, checked everything. unit checks ok.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed new EVAP fan assy and checks ok 379.14
REFRIGERATOR FRIGIDAIRE FGHG2366PF7A Compressor is making a buzzing sound at start up customer to wait and see
REFRIGERATOR KENMORE 59676519500 Temperatures check out what customer has set but customer set temp up because they think it’s running too long calling an American home shieldcant contact Sears tech line -spoke-Lee-the are contacting sears
UPRIGHT / CHEST FRIGIDAIRE FFU20FC4CW0 Didnt find any wrong at this time
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Icemaker not advancing unless put in force cycle wiring is shorted out in the cabinet Called Samsung Pedro Sencor on auger motor is out called warrantech-Arther-approved; used 1 DA97-12540G (AUGER) from stock
REFRIGERATOR FRIGIDAIRE FRS6LF7FB3 Installed new actuated --- mail customer a receipt
WASHER GE GUD27ESSJ1WW Checked unit over no errors talked with GE they suggested replacing shifter assembly and pulley due to slippage. Tub has to do repair. ; ordrng 1 WH01X10606 (SPRING) and 1 WH01X10608 (PULLEY) and 1 WH01X28559 (HUB PULLEY) and 1 WH16X10147 (SHIFTER)
MICROWAVE FRIGIDAIRE FPBM3077RFA Door touch panel is bad and harness is broken. Need door assembly.; rqstng P&A on 1 5304504071 (door assembly. (MARCONE))
REFRIGERATOR GE PFCS1RKZASS Unit will not start and cool intermittent. Hear compressor clicking. No fans. Recommend inverter with main control ; ordrd 1 WR49X10283 (inverter kit) and 1 WR55X11098 (refrigerator main co)
OVEN FRIGIDAIRE LGEF3045KFM F11 error. Keypad short. Need clock and overlay. 3 yrs old in kitchen ; ordrd 1 316419821 (overlay) and 1 5304495520 (CONTROL)
DISHWASHER ELECTROLUX EIDW5905JS0A Customer states that the unit is not drying and the door flys open.; ordrng 1 154658601 (cable) and 1 154696801 (spring)
WASHER SAMSUNG WF45K6500AV/A2 Customer states that it does go from one minute back up to 12 minutes or nine minutes and will continuously spin; rqstng P&A on 1 1111 (MAIN BOARD. ON BACK) and 1 2222 (INVERTER BOARD. ON BACK NEXT TO MAIN BOARD )
REFRIGERATOR SAMSUNG RF263TEAESG/AA01 Unit is having several issues. No ice and the top of the left door hinge pin roller is broken and also found ice build up in the back wall. Customer has to shut down several days before parts are installed.; rqstng P&A on 1 1111 (REFRIGERATOR BACK WALL WITH FAN) and 1 2222 (TOP ROLLER PIN GUIDE) and 1 3333 (REF SECTION TEMP SENSOR.) and 1 DA82-02714A (ICE MAKER KIT)
MICROWAVE GE JEM31SF01 Customer states that the unit display is just showing all 8’s and not its not responding to anything ; ordrng 1 WB07X10620 and 1 WB27X10454 (fuse)
RANGE GE JD630DF5BB Upon arrival tenant stated that unit won’t self clean and won’t operate correctly. Put unit into self clean to test. After several attempts to get the control to accept the input it went into self clean for less than a minute and cancelled out. Tried bake and unit will begin to heat but cancels out like self clean. Ran broil to test and same issue occurs. Unit is making a clicking sound every minute or so. Sound is a relay on the control opening and closing on its own. Tenant also stated that door lock doesn’t work. I noticed it wouldnt latch in self clean. Inspected lock and found wire to lock motor disconnected. Reconnect wire and ran self clean to test. Lock still not operational. Elements are warming in the brief time they run. Relay that is clicking is the relay for the door lock. Unit needs main control and door lock. Lock tests good but would like to have on hand when replacing control. ; rqstng P&A on 1 WB14T10069 (latch ovn) and 1 WB27X29267 (control board
WASHER WHIRLPOOL WFW8300SW05 "Installed all provided parts and ran to test. Unit won’t power up now. Have power to main control but no operation of U/I. U/I has voltage to it but not lightning up. Unit needs U/I. ; rqstng P&A on 1 WP8571903 (cntrl-elec), states that autho needed"
WASHER GE GTW485ASJ3WS "Unit not spinning out clothes properly. Put unit into diagnostics, found and error 10 for the mode shifter, unit is filling and agitating properly but wont spin out. Draining ok.; ordrng 1 WH05X25036 (mode shifter asm)"
REFRIGERATOR FRIGIDAIRE LGHD2369TF7 Weather pressure from filter housing is making loud noise; ordrng 1 5304520985 (FILTER) and 1 5304522623 (FILTER HOUSING)
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Kitchen 5 yrs Ice augers motor is locked up; ordrng 1 W10822606 (motor)
RANGE FRIGIDAIRE FFEW2726TSD Replaced control. Checks ok
DISHWASHER BOSCH SHEM63W55N/11 Checked unit over found issues was no power to dishwasher. Instructed customer to fix.
RANGE WESTINGHOUSE NO MODEL TAG....5/12 "Checked unit over found broken heating element matched up to new element. Replaced heater, checks ok; used 1 316075103 (BAKE ELEMENT) from stock"
DRYER GE DLLLR23EG1WW Replaced start switch and knob and repaired wire. Checks OK
DRYER SAMSUNG DV40J3000EW/A2 Replaced control and heater. Heater is parts warranty.
DISHWASHER LG LDF8072ST Replaced drain hose. Checks ok
WASHER MAYTAG MVWX700XL2 Checked unit over found that the unit wasn’t shifting smoothly between agitation and spin. Disassembled spluch cleaned and greased and tested. Shifting properly.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Adjusted freezer fan assembly that was making noise. Checks ok
DOUBLE WALL OVEN FRIGIDAIRE FGMC2766UFA Removed oven and removed microwave. Replaced control and sensor. Checks ok
MICROWAVE BOSCH HMB5050/01 Checked unit over found that the door wasn’t opening. Needs door latch and door switch and fuse. Customer to talk with wife.
REFRIGERATOR FRIGIDAIRE FGHS2355PF5A Checked unit over found that the icemaker had shorted needs new icemaker. Replaced icemaker. Checks ok
WASHER AMANA NTC3500FW00 Installed new control and the unit was completely dead wouldn’t start. Removed control and installed old control and unit started. Customer said unit was leaking from bottom found oil pooling on the belt. Coming from the gearcase and also found water leaking. Talked with nick and he doesn’t want to go ahead with repair
WASHER GE GTW490ACJ5WS Found clamp on drain pump loose fixed clamp. Checks ok
REFRIGERATOR GE GFE28GSKJSS Unit was stuck in demo disabling controls
REFRIGERATOR FRIGIDAIRE FGHB2868TF4 Icemaker not producing ice due to frozen waterline. Applied aluminum tape to waterline and sealed we are cavity. Unit operating properly
WASHER KENMORE MVWC415EW1 Washer drain pipe leaking from household plumbing. Need to have drains cleaned out
DRYER AMANA NED4655EW1 Unit not heating due to open thermal fuse. Replaced fuse dryers heating properly.Authorized by nick with warranty company; used 1 279816 (FUSE) from stock
REFRIGERATOR SAMSUNG RF263BEAEBC/AA Customer states that the refrigerator section is freezing food. Upon arrival found customer had applied duct tape over all air vents. Cannot diagnose properly today. Unit needs to be ran for 48 hrs to see if cooling returns to normal.Sep 2012 manufacturing date. No error codes found at this time. Set temps at 0 and 38. Instructed customer not to place food items directly in front and up against air vents. Air blowing from these vents is 0-5 degrees.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Icemaker not cycling. Installed new icemaker and adjusted fill tube; used 1 DA97-15217B (ICE MAKER) from stock
DISHWASHER SAMSUNG DW80J7550UG/AA 01 Unit is not draining. Cycled unit several times unit did drain out. Did reroute the discharge hose.
RANGE JENN AIR JES8850BAF Install new front left burner cycled unit test OK did advise customer that if there was a small chip out of the left rear of the unit prior to working on
DISHWASHER KITCHEN AID KDTE334GPS0 Installed new lock and door still would not close. Remove the gasket and unit should not latch. Tech had a heck of a time getting the unit out due to the insulation of the previous homeowner. Due to the way the unit was forced in. found that the tub is warped. Even with gasket off door still did not close right. Spoke to warranty company advise them....Warranty company will not cover the tub.
WASHER MAYTAG MVWB755DW0 Unit checks ok.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Display is out. Install new display cycled unit test OK
REFRIGERATOR SAMSUNG RF263TEAESG/AA 04 Installed new upper icemaker clips and ice container did pull back gray water line out the quarter inch as well as sealed up icebox they make note to customer do not take hair dryer to unit it didn’t melt some of the back wall of the ice room plastic which is nonrepairable as well as the old icemaker it melted that as well; used 1 DA97-15217D (
DRYER AMANA NED4655EW1 Upon arrival customer stated unit would tumble. Checked and found blower wheel loose from motor and locking up. Removed wheel and inspected. Wheel isn’t damaged. Reassembled and added thread lower to shaft. Ran to test. No more noise and unit heats as it should. Air flow is good. Called and spoke with Dion. Ok to bill.
WASHER WHIRLPOOL LHW0050PQ0 Upon arrival customer stated that the unit intermittently won’t finish the cycle. Sometimes it’ll get past the wash cycle sometimes it won’t. Ran unit through diagnostics tests and all functions work as they should. Suspension feels good. Customer stated that it does it with small or large loads. Ran unit in quick wash cycle with no clothes to see if it’ll advance in its own. Unit advanced through with no issues. Can not duplicate concern at this time. Advised customer to run a washing machine cleaner through unit to clear any debris. Unit may not be sensing water level because of debris. Customer has never ran a cleaner through machine and it’s 15+ years old. If problem reoccurs there are no parts available to repair unit. Advised customer.
DRYER GE GTDP300EM0WS Upon arrival customer stated unit wouldn’t start but has power. Checked and found timer knob cracked allowing it to slip on the shaft. Installed new knob from stock and ran to test. Unit heats as it should on all settings. All ok. ; used 1 WE1M652 (TIMER KNOB) from stock
DISHWASHER WHIRLPOOL WDT720PADM1 "Upon arrival put unit into a quick wash, unit filled, washed and drained without issue. Tested again on normal function again everything is working at this time. Showed customer, could be a fluke with control. Told customer to continue using and if it acts up to call in suspect possible control or wash motor issue. Unit checks ok."
DRYER ELECTROLUX EFME517STT0 "Upon inspection vacuumed out large amount of lint, venting was clear but has a long vent run, customer had noted. Cleaned out around rollers, bulkhead, and blower wheel. Inspected rollers seemed ok. Put all back together and test run, much quieter, had customer inspect. Unit checks ok."
WASHER CROSLEY CAW8350EW1 "Upon arrival, customer had water valves shut off and unplugged. I asked why the water shut off its because it leaks at the top of the valves and says landlord wont do anything. After plugging in, Had to cancel out previous job, showed customer how to do this. Proceeded to put unit into a rinse and spin, unit filled and agitated, had drain and spin without issue. Being a whirlpool,brand put into basic diagnostics passed all tests no codes. Unit checks ok. Pics attached, had customer shut off water herself. Collected service call, paid cash."
WASHER WHIRLPOOL WTW8040DW4 "Upon inspection put unit into diagnostics, brought up error codes F0E3- overload and F7E9 locked rotor. Freehand spun the the basket appeared free. Cleared put codes, put unit into a rinse and spin unit filled, agitated, drain and spun without issue. Could be a fluke, possibly clutch not shifting properly between agitation and spin. Told customer to continue to monitor. Unit checks ok."
RANGE FRIGIDAIRE FGEF3059TFH Replaced trim kit and outer glass. If something should happen i recommend replacing the whole door assembly not the outer glass.
REFRIGERATOR KENMORE 253.6888402 Unit will need compressor and EVAP coil not economical to repair
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Installed new damper and module and unit checks ok
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Called Lowe’s-Ashley-called Samsung -Joe-Rocio-did Visual support Icemaker been rebuilt was completed correctly they instructed customer must use Samsung water filter and tech-support help me program additional defrost time to prevent frosting up of EVAP fan
REFRIGERATOR GIBSON n/a 30-40 yrs old in Kitchen Unit is non repairable unit is R12 system and not economical to repair is it was able to be repaired called AHS-Kimpest-auth#107TSPM
FREEZER MIDEA WHS-507FWEW1 Installed new handle
REFRIGERATOR SAMSUNG RF28HFEDTBC/AA Fill tube to lower ice maker replace till tube 94.95; used 1 DA97-00209Z (FILL TUBE HEATER) from stock
MICROWAVE LG LCM0975ST Part was received damaged ; ordrng 1 EAS61382906 (MAGNETRON )