We serviced a
SAMSUNG WASHER
Model WA52M7750AV/A4
Near Dayton, OH 45420
Tim
Job Details:
11/08/2022
Recalibrated unit and ran through test cycle. Checks ok.
We serviced a
FRIGIDAIRE RANGE
Model FEF355CFSE
Near Dayton, OH 45405
Tim
Job Details:
11/08/2022
Replaced burner and adjusted oven temperatures. Checks ok ; used 1 316442301 (8' ELEMENT) from stock
We serviced a
GE REFRIGERATOR
Model TBX25PAYARWW
Near Dayton, OH 45415
Tim
Job Details:
11/08/2022
Checked unit over and found that the unit would not drain through the drain tube. Could not clear a drain tube or run any type of tube through it. Drain tube has collapsed inside the cabinet area. This is not repairable
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Miamisburg, OH 45342
Tim
Job Details:
11/08/2022
Replaced icemaker checks ok ; used 1 DA97-15217D (ICE MAKER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AD1
Near Miamisburg, OH 45342
Tim
Job Details:
11/08/2022
Checked unit over found that the unit was not holding the correct temperature in the refrigerator section. Found dampener was not opening and closing properly. Cleared blockage around dampener. Tested dampener and it is opening and closing properly. Reset control. Instructed customer to observe the unit and see how it does
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lebanon, OH 45036
Steve G
Job Details:
11/08/2022
Installed new main board, cycled unit check OK
We serviced a
MAYTAG DISHWASHER
Model UNIT 20 YEARS OLD NL
Near Beavercreek, OH 45430
Tim
Job Details:
11/08/2022
Installed parts listed, all checks okay
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Dayton, OH 45440
Tim
Job Details:
11/08/2022
Replaced parts listed checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF0
Near Dayton, OH 45440
Tim
Job Details:
11/08/2022
Checked unit over found that the solenoid was not engaging the ice bucket correctly adjusted solenoid. Checked OK
We serviced a
KENMORE REFRIGERATOR
Model 79572093310
Near Dayton, OH 45440
Tim
Job Details:
11/08/2022
Checked unit over front of the unit was not cooling properly in the refrigerator section. Unit only had half frost pattern. Unit has sealed system leak.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF0
Near Springboro, OH 45066
Steve G
Job Details:
11/08/2022
Installed the parts listed and all checks okay
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB
Near Springboro, OH 45066
Steve G
Job Details:
11/08/2022
Installed filter housing. Cycled and checks okay
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23BC85KSBA
Near Lebanon, OH 45036
Steve G
Job Details:
11/08/2022
Customer is not getting ice. Found the ice room was iced up again. Gave customer an est. customer needs main board and ice room heater. He is going to hold off on the repair for now.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT695SMJ0ES
Near Troy, OH 45373
Shawn H
Job Details:
11/08/2022
Installed new user interface. Programmed control and ran to test. No water leaks and the heater is drawing 7 amps. Well within spec. All ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AD0
Near Laura, OH 45337
Shawn H
Job Details:
11/08/2022
Customer states that right door squeaks when opening/closing. Noise is coming from the top hinge. The hinge cover is rubbing the door. Adjusted hinge cover and the noise is gone. All ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Lebanon, OH 45036
Steve G
Job Details:
11/08/2022
Installed parts listed, all checks okay
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRTD2021AW0
Near West Chester Township, OH 45069
Steve G
Job Details:
11/08/2022
Customer states that the door is hitting the door switch and they have to lift the door up to close. Inspected door and switch and everything checked ok. Did explain to the customer how the unit works.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF3
Near West Chester Township, OH 45069
Steve G
Job Details:
11/08/2022
Installed new door, all checked okay
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Middletown, OH 45042
Sam
Job Details:
11/08/2022
Inspected the unit and found it needed a tub job repair along with the gearcase. Provided info to Assurant. Assurant to contact customer.
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW0
Near Dayton, OH 45440
Sam
Job Details:
11/08/2022
Installed parts listed and all checks okay
We serviced a
BOSCH MICROWAVE
Model HMC80252uc/01
Near Dayton, OH 45429
Sam
Job Details:
11/08/2022
Replaced all three door switches and 2 t. Fuses. Checked the unit over and could find no other issues. Door and strikes appear to be fine.
We serviced a
SAMSUNG OVEN /MICRO COMB
Model NQ70M6650DG/AA
Near Tipp City, OH 45371
Shawn H
Job Details:
11/08/2022
Called Samsung tech line and went through diagnosis with tech. With help of techline we determined that the issue is in the wiring harness and not a board or fan problem. Wiring harness is not available. Advised customer.
We serviced a
MAGIC CHEF DISHWASHER
Model CDB4000AWW0
Near Troy, OH 45373
Shawn H
Job Details:
11/08/2022
Installed parts listed, all checks okay
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Troy, OH 45373
Shawn H
Job Details:
11/08/2022
Customer states that unit has shown lid lock failure and lid unlock failure. They've been able to reset the unit to get it to work. Inspected lid lock and found no signs of damage or abuse. No loose connections at lock or at control. Replaced lid lock and ran to test. Unit is operating as it should. All ok. ; used 1 205222 (Lid lock assembly) from stock
We serviced a
ELECTROLUX DRYER
Model EFME617STT0
Near Loveland, OH 45140
Charles
Job Details:
11/08/2022
Installed parts listed. Ckd ok
We serviced a
KITCHEN AID RANGE
Model KSGG700EBS1
Near Maineville, OH 45039
Charles
Job Details:
11/08/2022
Installed parts listed. Ck ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1835VS1
Near Batavia, OH 45103
Charles
Job Details:
11/08/2022
Installed part listed. Ckd ok
We serviced a
WHIRLPOOL HOME COOKING - E
Model WFE525S0HV0
Near Waynesville, OH 45068
Sam
Job Details:
11/08/2022
Inspected unit and found an error code for the thermistor and control not reading the same temperature. Reset and changed software for the control board and ran a test cycle. Unit is functioning properly at this time. All checks OK
We serviced a
THERMADOR RANGE - GAS
Model PRG366WH/04
Near Waynesville, OH 45068
Sam
Job Details:
11/08/2022
Installed parts listed and all checks okay
We serviced a
GE WALL OVEN
Model JT3000SF3SS
Near West Milton, OH 45383
Shawn H
Job Details:
11/08/2022
Customer states that unit will not bake or broil. Voltage to the unit is correct. Temperature sensor test correct. Currently unable to pull the unit. Customer states that unit was secured before drywall was put up. Unit was secured in rear with L brackets. Only way to access brackets is for customer to cut drywall. Customer is going to make access. Please order control and thermostat to have on hand that way we can fix in one shot. Please ship to tech.; ordrng 1 WB24T10164 (Thermostat) and 1 WB27X25322 (EOC)
We serviced a
THERMADOR RANGE - GAS
Model PRG366WH/04
Near Waynesville, OH 45068
Steve G
Job Details:
11/08/2022
Tech was assigned as a helper;
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS177TW01
Near Piqua, OH 45356
Amber
Job Details:
11/08/2022
Installed side vent. All checks ok.
We serviced a
GE REFRIGERATOR
Model CFE28UELBDS
Near Versailles, OH 45380
Amber
Job Details:
11/08/2022
Upon arrival plugged newfi into unit and found it giving error codes for abnormal defrosts in both the fresh food and freezer sections. Also found a large sheet of ice on the bottom of the freezer. Also saw unit needed a firmware update. Checked defrost heaters and found them working properly. Found both evaporator thermistors reading at around 50? though unit was not in defrost or that warm. Pushed update through. Customer also concerned with ice box gasket constantly freezing. Ordering parts. ; rqstng P&A on 1 WR78X26087 (Ice box door) and 2 WR55X10025 (Evaporator thermistor)s
We serviced a
SAMSUNG RANGE
Model NE58F9500SS/AA-03
Near Greenville, OH 45331
Amber
Job Details:
11/08/2022
Inspected unit and found front left burner not reducing heat from high when turned on. Customer also had concerns with front right burner doing the same. Burner was not acting up when I checked it but customer would still like switch replaced due to concerns of it acting up occasionally. Ordering parts.; ordrng 2 DG44-01006B (REGULATOR)s
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TWA
Near Morrow, OH 45152
Charles
Job Details:
11/08/2022
Ordering parts for repair; rqstng P&A on 1 241537103 (Control temp) and 1 241705102 (Defrost control) and 1 5303918634 (Thermostat) and 1 242081702 (Harness)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF0
Near Batavia, OH 45103
Charles
Job Details:
11/08/2022
Installed parts listed, all checks okay
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHN2899LF3
Near Greenville, OH 45331
Amber
Job Details:
11/08/2022
"Inspected unit and found an sy ef code. Put unit into diagnostics and found I could turn the fan on manually. When taken out of diagnostics, unit started up and ran but then everything stopped. Ordering part. ; ordrng 1 5303918505 (Control board)"
We serviced a
GE DISHWASHER
Model GDF630PSM0SS
Near Covington, OH 45318
Amber
Job Details:
11/08/2022
Inspected unit and found the unit leaking when starting a cycle. Found unit was leaking from Diverter motor gasket. Informed customer gasket comes on Diverter motor and would have to replace whole part. Ordering part. ; ordrng 1 WD19X25278 (Diverter motor)
We serviced a
AMANA RANGE
Model ACR4303MFB
Near Piqua, OH 45356
Amber
Job Details:
11/08/2022
Inspected unit and found the LED display very dim in the middle. Ordering part. ; rqstng P&A on 1 W10904904 (Control)
We serviced a
SAMSUNG REFRIGERATOR-SID
Model RF27T5241SG/AA
Near Dayton, OH 45406
Tim
Job Details:
11/07/2022
Adjusted release lever on freezer draw. Checks ok
We serviced a
KITCHEN AID OVEN
Model KLD0-245SS
Near Dayton, OH 45406
Tim
Job Details:
11/07/2022
Fixed temperature selector for upper oven. One knob broken. Not covered.
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Fairborn, OH 45324
Tim
Job Details:
11/07/2022
Replaced parts listed checks ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Fairborn, OH 45324
Tim
Job Details:
11/07/2022
Checked unit over found that the unit has an issue with the pressure switch and lid lock not locking properly. Cleared pressure switch and fixed lid lock. Reprogrammed control and tested checks ok.
We serviced a
WHIRLPOOL OVEN
Model WFE320M0ES2
Near Fairborn, OH 45324
Tim
Job Details:
11/07/2022
Replaced parts listed checks ok
We serviced a
BOSCH OVEN /MICRO COMB
Model HMC80252UC/01
Near Vandalia, OH 45377
Tim
Job Details:
11/07/2022
Removed wall oven/microwave combo. Found blown fuse. Replace fuse also found bad door switch. Replace door switch tested unit unit runs but does not heat. Tested all fuses and thermostats everything checks good. Unit needs new control. Customer checking with husband before ordering. ; used 1 WB24X829 (MICRO SWITCH) from stock
We serviced a
FRIGIDAIRE WASHER
Model FWS833AS1
Near Dayton, OH 45415
Tim
Job Details:
11/07/2022
Replaced water valve. Checks ok
We serviced a
FRIGIDAIRE COOKTOP
Model FED3X2XAD-2
Near Dayton, OH 45426
Tim
Job Details:
11/07/2022
Fixed burner wire harnesses they were pulling out and grounding to the frame. Checks ok
We serviced a
GENERAL ELECTRIC WASHER
Model GTW485ASJ4WS
Near Middletown, OH 45042
Steve G
Job Details:
11/07/2022
Customer had another company out there and the belt came off shortly after they were there destroying several parts underneath installed new motor belt and clutch assembly cycled unit test OK
We serviced a
GE LAUNDRY CENTER
Model GUD24ESFM1WW
Near Dayton, OH 45403
Tim
Job Details:
11/07/2022
Checked unit over found that the laundry center only had 120 V going to it. Also found that the washer had no water lines and did not have a vent hose hooked up. Called an informed Sally what was going on
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC35KS7
Near Dayton, OH 45439
Tim
Job Details:
11/07/2022
Checked unit over found shorted inverter and lockup compressor. No repair.
We serviced a
WHIRLPOOL DRYER
Model LER6620PDQ
Near Dayton, OH 45440
Tim
Job Details:
11/07/2022
Checked unit over found shorted heater. Replaced shorted heater and tested checks ok; used 1 279838 (ELEMENT) from stock
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Dayton, OH 45440
Tim
Job Details:
11/07/2022
Checking it over found the unit would fill and agitate and drain out with no leaks on small load. When I ran the unit through a large load setting at the end of the drain it would start to overflow out of the standpipe. Instructed customer to have plumber address the issues with the standpipe backing up
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GTD45EASJ2WS
Near Xenia, OH 45385
Tim
Job Details:
11/07/2022
Adjusted timer and instructed customer on replacing timer knob due to crack.
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Springfield, OH 45506
Shawn H
Job Details:
11/07/2022
Customer states that the unit wont advance past the second light and lights flash. It also wouldnt drain one time. Auto and normal light are flashing. This is an overheating error. Voltage at the control is correct 125vac. Ran normal cycle to test. Heater came on and was drawing 9 amps. Sump thermistor test good. Unit did not act up for me at this time. Unable to duplicate concern. Suspect the heater relay is sticking causing unit to overheat or the sensor is shorting.
We serviced a
MAYTAG REFRIGERATOR
Model PSD262LHEB
Near Springfield, OH 45506
Shawn H
Job Details:
11/07/2022
"Unit is 17 years old. Customer states that the unit stopped cooling a few days after moving it. Unit was moved on its side. Customer stated they allowed the unit to sit for 48 hours before running. Advised them this may have caused a restriction in the system from oil in the lines. Oil is from the compressor. Unit is not plugged in. Plugged unit in. Compressor,condenser fan, and evaporator fan are running. Compressor is drawing .7 amps. Removed evaporator cover to inspect the developing frost pattern. Unit has a restriction at the capillary tube. Large ball of frost forming. Oil has worked its way to the capillary tube. Due to age and potential cost of repair the customer does not wish to repair."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Middletown, OH 45044
Steve G
Job Details:
11/07/2022
Customer states that the unit is not draining. Cycled unit and unit is draining fine. Check ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA
Near Miamisburg, OH 45342
Steve G
Job Details:
11/07/2022
Unit is not making ice. Thawed out ice room. Installed new ice maker. Cycled; used 1 DA97-15217D (ICE MAKER) from stock
We serviced a
THERMADOR RANGE
Model PRG366WG/04
Near Springboro, OH 45066
Steve G
Job Details:
11/07/2022
Install new bake igniter cycle check OK
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Springboro, OH 45066
Sam
Job Details:
11/07/2022
"Installed parts, all checks ok."
We serviced a
GE WALL OVEN
Model JT3800SH5SS
Near Dayton, OH 45458
Sam
Job Details:
11/07/2022
"Inspected the unit and found the broil element running on high and low, ran the bake cycle on 350 and it heated, reset the temp to 250 and it read correctly, all checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Dayton, OH 45458
Sam
Job Details:
11/07/2022
"Inspected the unit and found 120 Volts going to the main control board with the control board not responding. Attempted to reset the control, enter diagnostics, and perform a hard rest and nothing was able to get the board functioning again. Provided estimate to the customer of $596 before tax for the board and recommended they replace the unit instead of the repair due to cost."
We serviced a
KENMORE WASHER
Model 110.475716
Near Centerville, OH 45459
Sam
Job Details:
11/07/2022
Inspected unit and found damage to the springs and found the tub and dispenser assembly leaking. Also found the drain pump not functioning properly. Provided information to the customer and recommended they replace the unit due to the age and cost of repair.
We serviced a
WHIRLPOOL DRYER - ELECTRIC
Model WED4815EW1
Near Dayton, OH 45459
Sam
Job Details:
11/07/2022
Inspected unit and found a screw along the felt in the drum. Remove the screw and ran a test cycle. All checks OK
We serviced a
FRIGIDAIRE FREEZER
Model LFFH20F3QWC
Near Dayton, OH 45426
Kevin
Job Details:
11/07/2022
Installed parts and recharged unit and checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS9
Near Dayton, OH 45415
Kevin
Job Details:
11/07/2022
Installed ice maker per recall
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Dayton, OH 45420
Kevin
Job Details:
11/07/2022
Ice maker froze up replaced ice maker ; used 1 Da97-15217d (Imk) from stock
We serviced a
GE REFRIGERATOR
Model GSHS6HGDBCSS
Near Xenia, OH 45385
Kevin
Job Details:
11/07/2022
Installed new Evap fan motor and checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF1
Near Franklin, OH 45005
Sam
Job Details:
11/07/2022
Install new icemaker and pulled the old icemaker off to replace on my truck stock.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WW2
Near Middletown, OH 45044
Sam
Job Details:
11/07/2022
Spoke with the customer and Techline about the issues. Unit has a seal system leak. Techline has recommended the unit for replacement. Customer service will contact the customer in 7-10 business days. File# 85894465 Customer Service 800-374-4432
We serviced a
LG WASHER
Model WM3360HVCA
Near New Paris, OH 45347
Kellen
Job Details:
11/07/2022
Inspected the unit and found that the water pressure was very high. Expanding the hoses from the water valve. Causing one to rupture. Replaced hose. Ran a test cycle. All checks OK
We serviced a
LG REFRIGERATOR
Model LTCS20020W/00
Near Lewisburg, OH 45338
Kellen
Job Details:
11/07/2022
Inspected the unit and found temperatures in the freezer to be around 0?. And 35? in the fridge. Moved unit out. Checked control board. Control checked fine. Checked compressor and fans. All checks OK. Customer stated that it would trip his GFCI on the other side of the garage intermittently. Talked with tech-support. Tech-support stated that the unit has to be on its own circuit. Not on a GFCI.
We serviced a
SAMSUNG REFRIGERATOR
Model RF26J7500SR/AA
Near Jamestown, OH 45335
Kevin
Job Details:
11/07/2022
Called tech line to program unit to go into long defrost and ran unit through a defrost now
We serviced a
HAIER REFRIGERATOR
Model RRTW18VABW
Near Dayton, OH 45404
Kevin
Job Details:
11/07/2022
Unit is wired into A gfci and was kicking called Tara would need electrical work to operate properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF8A
Near Troy, OH 45373
Kevin
Job Details:
11/07/2022
Installed new ice maker and control brd and reset unit
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF1
Near Arcanum, OH 45304
Kellen
Job Details:
11/07/2022
Inspected the unit and found a hole in the waterline going to the door. Replaced water line. All checks ok
We serviced a
MIDEA WASHER
Model MLV45N1BWW
Near Greenville, OH 45331
Kellen
Job Details:
11/07/2022
Inspected the unit and found That it was tilted back and to the right. Adjusted all 4 feet until unit was level. Checked suspension. Suspension checks OK. Ran a test cycle. All else checks OK
We serviced a
SAMSUNG WASHER
Model WA50R5400AW/US
Near New Madison, OH 45346
Kellen
Job Details:
11/07/2022
Installed parts. Ran a test cycle. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS6
Near Milford, OH 45150
Charles
Job Details:
11/07/2022
Installed parts listed. Ckd ok
We serviced a
ELECTROLUX HOME LAUNDRY - E
Model ELFW7537AT1
Near Morrow, OH 45152
Charles
Job Details:
11/07/2022
Installed part listed. Ckd ok
We serviced a
LG DRYER - ELECTRIC
Model DLEX4000B
Near Cincinnati, OH 45249
Charles
Job Details:
11/07/2022
Installed parts listed. Ckd ok
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Arcanum, OH 45304
Kellen
Job Details:
11/07/2022
Inspected the unit and found that the belt had frayed enough to fly off the pulley. Replaced belt with truck stock. Ran a test cycle. All checks OK; used 1 WH01X27538 (BELT) from stock
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS177TW01
Near Gettysburg, OH 45328
Amber
Job Details:
11/07/2022
Inspected unit and found it not heating up. Tested heating element and found it open. Replaced heating element. All checks OK.; used 1 964P3 (ELEMENT) from stock
We serviced a
GE REFRIGERATOR
Model PFE28KYNGFS
Near Greenville, OH 45331
Amber
Job Details:
11/07/2022
Upon arrival plugged newfi into unit. Got no F codes. Found Compressor was attempting to start up but was drawing to many amps and shutting back down. unit is getting replaced.
We serviced a
SAMSUNG DRYER
Model DV45K6200EW/A3-02
Near Greenville, OH 45331
Amber
Job Details:
11/07/2022
Inspected unit and found unit making a loud screeching noise when running. Upon further inspection found wheel on the pulley bracket had completely popped off therefore the belt was just rubbing on metal. Replaced pulley. All checks OK. ; used 1 DE634A (IDLER PULLEY) from stock
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Versailles, OH 45380
Amber
Job Details:
11/07/2022
"Inspected unit and found that when I spun the inner basket, the bearings rumbled. Informed customer the bearings were going out on the unit and we discussed the cost of the repair. Customer declined repair."
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSG/AA-01
Near Union City, OH 45390
Amber
Job Details:
11/07/2022
Inspected unit and found the control lock not allowing anything to be pressed. Turned control lock off and everything worked properly. Tested all buttons as well as paddle for ice and water. Informed customer how to turn control lock on and off.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Springfield, OH 45505
Shawn H
Job Details:
11/07/2022
"Customer states that unit was making an odd clicking noise then the control went off. It then came on with a power failure message and wont operate. Checked unit for error codes. Found F6E3 communication error. Unit would not run the diagnostics cycle. Removed console to inspect. No signs of moisture or broken/loose wires. Inspected underneath for signs of damage to the harness. None found. Voltage at the outlet is correct and outlet is grounded properly. Control is shorted out causing issue. Per Whirlpool both the console and main pcb need replaced. New pcb will come with software that is not compatible with old console. ; ordrng 1 W11419171 (Main pcb) and 1 W11478526 (Console), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Springfield, OH 45502
Shawn H
Job Details:
11/07/2022
Customer states that control stopped in the middle of a cycle would not do anything else. I could not get the unit to cancel the cycle or select a different cycle. They had unplugged it to reset but this did not help. Inspected control for signs of moisture damage. None found. No loose or broken wires. Reassembled and ran to test. Unit is currently functioning as it should. Control is intermittently shorting out causing the issue. Control and control board will need replaced under one year part warranty.; ordrng 1 W11561182 (Control panelPW)) and 1 W11481108 (Control board(PW))
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Springfield, OH 45502
Shawn H
Job Details:
11/07/2022
"Customer states that the unit is making a grinding noise during agitation. Checked unit for error codes. Found F8E1 long fill, and F2E1 stuck button. Ran test cycle to verify noise. Noise is coming from the transmission. The shaft has a large amount of endplay causing the gears to bind. Nothing under the wash plate that will cause the noise and the clutch assembly is good. Unit needs transmission assembly. ; ordrng 1 W11393685 (Transmission assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB
Near Springboro, OH 45066
Steve G
Job Details:
11/07/2022
Customer needs a filter housing. Piece of the other filter broke off when she used a generic filter. ; ordrng 1 W11172791 (Filter housing)
We serviced a
SAMSUNG WASHER
Model WA45N3050A/A4-01
Near Bradford, OH 45308
Amber
Job Details:
11/07/2022
Inspected unit and found unit humming. Unit was not spinning at all. Because it could not sense it did not fill with water or continue the cycle. Spun wash basket by hand and found something stuck in between the washtub and outer tub. informed customer that warranty company will not cover because it is not normal wear and tear.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS00
Near Arcanum, OH 45304
Kellen
Job Details:
11/07/2022
Inspected the unit and found a large amount of frost buildup on the icemaker assembly. Ordering upgrade kit and icemaker.; ordrng 1 W10764668 (Ice maker) and 1 W10864519 (Gray icebox upgrade)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model FUF21DLRCWW
Near Clayton, OH 45315
Kevin
Job Details:
11/07/2022
Cont brd rebooted but ordering new brd plus suction was so tight handle and set screws broke out; ordrng 1 WR12X27215 (Handle) and 1 WR01X27214 (Screws) and 1 WR01X27219 (Cont brd)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Washington Township, OH 45459
Sam
Job Details:
11/07/2022
"Inspected the unit and found the compressor locking up, making a loud noise after running for a few minutes. I reset the unit and turned the cooling off, attempted to turn it back on and could not get it turn back on. ; rqstng P&A on 1 WPW10350564 (Compacitor) and 1 W11092533 (Relay), ordrng 1 W11209866 (Compressor), rqstng P&A on 1 Xxxx (Dye filter) and 1 W11496873 (Control)"
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GTD42EASJ2WW
Near New Carlisle, OH 45344
Shawn H
Job Details:
11/07/2022
Customer states that unit is taking several cycles to dry. Even on small loads. Inspected unit and found lint screen torn and blower housing full of lint. Cleared blower housing and ran to test temperatures. Unit is cycling between 135-155 on high. Well within spec. Unit needs lint screen. Ok to ship to customer. ; ordrng 1 WE03X23881 (Lint screen(STC))
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Springfield, OH 45505
Shawn H
Job Details:
11/07/2022
Customer states that unit is making a clicking noise when it is idle and it wont power up. Voltage to the unit is correct and outlet is properly grounded. Removed console to inspect. No signs of loose or damage wires. Control is shorted and is resetting itself. This is causing the clicking noise. Unit needs control. ; ordrng 1 W11124710 (Main control)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF1
Near Covington, OH 45318
Amber
Job Details:
11/07/2022
Customer needs to be rescheduled. ; O-emld tckt
We serviced a
LG REFRIGERATOR
Model LFX25974ST/01
Near Versailles, OH 45380
Amber
Job Details:
11/07/2022
Upon arrival found ice maker not the right one. Found the connections would not fit with each other. Ordering part. ; ordrng 1 11111 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Union City, OH 45390
Amber
Job Details:
11/07/2022
Inspected unit and found no physical damage to anything on the back of the unit. Wires all looked good. Found burner with a large burnt spot in it. Ordering part. ; rqstng P&A on 1 W11517959 (Dual burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWQ00
Near Greenville, OH 45331
Kellen
Job Details:
11/07/2022
Inspected the unit and found that the door flap was worn out for the dispenser. Ordering part; ordrng 1 2304355 (Dispenser flap kit)