Local Reviews
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Tim R.
WASHER MAYTAG MHWE500VW11 Replaced door boot on stacked washer. Checks ok.
Tim R.
RANGE MAYTAG FEF366CCE Recalibrated control to get unit heating up correctly. Both bake and broil were working properly and over reached correct temperature after recalibration. Checks ok
Steve G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customers installed forced the unit into the hole, tech was not able to get the unit out but was able to get the motor out and installed ew sump assy and locking tabs. Did adv customer that it was not installed right . No mounting brackets and the kick plate was not able to be installed due to the floor issues ."
Steve M.
DRYER KENMORE MDE7400AYW Dryer will not start. Found melted terminal block and wire harness. Dryer cord also needs replaced. Possibly damaged timer.
Steve G.
RANGE KITCHEN AID KSEB900ESS3 "Customer states that the unit was just put in a day ago and they noticed that the right rear glass is just above the trim vs. all other three corners. Adv customer that my job is to repair products, but since the customer needs a complete top assy and was not just a simple screw loose, customer is contacting vendor for exchange."
Steve M.
DISHWASHER FRIGIDAIRE FFBD2412SS2A "Dishwasher not washing. Found upper spray manifold not secured to unit, unable to turn spray arm. Secured assembly. Dishwasher operating properly."
Steve G.
REFRIGERATOR BOSCH B21CL80SNS/01 Customer states that when the ice maker drops your can hear the ice maker make clicking noise as if its laboring. Customer need ice maker11016457 ice maker; ordrng 1 11016457 (ICE MAKER)
Steve M.
WASHER KENMORE WTW4950XW0 "Actuator error. Bad splutch drive assembly damaged shifter. Installed new parts. Unit working ok.; used 1 W10006355 (ACTUATOR), and 1 W10721967 (SPLUTCH) from stock"
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 03 Customer states that the unit is not cooling right. ; ordrng 1 1111 (DELI DRAWER ASSY WITH CONTROLS )
Steve M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Icemaker not working unit will not start cycle harvest. Installed new icemaker unit is operating properly ; used 1 W10884390 (IMK) from stock
Steve M.
WASHER WHIRLPOOL WTW8500DC0 Water inlet temperature error unit not going through cycle completely installed new water valve test ran unit all functions check OK; used 1 W11165546 (WATER VALVE) from stock
Steve M.
MICROWAVE SAMSUNG ME16H702SES Unit will not turn on. Found bad neutral wire off noise filter board loose. Repaired wire issue. Microwave heating properly.
Steve G.
WASHER WHIRLPOOL WTW7300DW0 Customer states that the unit sits and will not lock and sometimes it does lock. ; ordrd 1 W10810403 (lid lock assy) and 1 W10812422 (cntrl-elec)
Steve M.
MICROWAVE SAMSUNG ME21H706MQG Found loose wiring on noise filter board. Tightened L1 connector for mag tube power through filter.
Steve G.
WASHER WHIRLPOOL WTW8800YC0 "Customer states that the unit sounds like a freight train in spin. Found that the unit bearing shaft has been ripped causing the bearing to sound loud and water to leak onto the stator and rotor. Unit is 6-8; rqstng P&A on 1 8565177 (rotor,motor main) and 1 W10178988 (sensor) and 1 W10356924 (basket) and 1 W10368626 (suspension) and 1 W10381077 (tub-outer) and 1 W10419333 (stator)"
Steve M.
WASHER MAYTAG MHW5500FW1 F9E1. Drain error. Found fault in pressure sensor. Replaced sensor. Unit operating ok; used 1 W10448876 (SWITCH) from stock
Shawn H.
REFRIGERATOR SAMSUNG RF28N9780SR/AA Checked unit and found evap fan for fresh food section not running. Put into forced mode and checked for voltage at main PCB. Getting 10vdc from board. Unit needs evap cover with fan. Samsung ticket #4150229879; ordrng 1 DA97-15409G (evap cover w/fan)
Shawn H.
REFRIGERATOR WHIRLPOOL WRS576FIDW01 Checked unit and found auger motor not getting voltage. Checked voltage at main control. Not getting voltage from board. Unit needs main control. ; ordrng 1 W11035841 (cntrl-elec)
Steve G.
WASHER LG WM2455HG Customer states that the unit is leaking. Found that the cold water valve was leaking. Installed new water valve. Cycled.; pckd up 1 5220FR2075L (3 WAY WATER VALVE)
Steve G.
REFRIGERATOR LG LMXS30776S0/03 Installed new main board and still not getting water. Traced several wires and had customer hit the water paddle. Called techline and they said due to the no power and sometimes power and did explain what has been done and tracing everything back.The unit has to have a broken wire in the cabinetCalled warranty company and explain to Maryann and adv. her that the unit is non-repairable.
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA Price the in the refrigerator section around the fan was iced up again. Tech called ext. warranty company spoke to Marty. She stated that the warranty company will not pay for cracked liners.
Shaun S.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Upon arrival found that evap fan motor in fridge compartment is bad along with defrost sensor ; ordrng 1 DEFROSTSENSOR and 1 EVAPMOTORFRIDGE
Shaun S.
DISHWASHER KITCHEN AID KDFE204EBL4 "Upon arrival removed and replaced sump assm that was furnished per whirlpool, ran and checked out operation, unit checks ok upon techs departure"
Shawn H.
WASHER GE GTW460ASJ8WW Installed all provided parts and ran to test. All ok.
Shawn H.
RANGE HOLLIDAY n/a Installed all provided parts and ran to test. All ok.
Shawn H.
RANGE TAPPAN TEF326FBA Installed all provided parts and ran to test. All ok.
Kevin S.
WASHER SPEED QUEEN AWN432SP113TW04 "Upon arrival, removed cold water line and ran water in bucket, the end with screen was spraying erratic, replaced with known good used hose and checked both hot and cold fills. Unit is now filling properly and customer agreed. Talked to Chris flipped job over to customer billing, collecting service call fee and customer is goin to get new water hoses. Unit checks ok."
Kevin S.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Upon arrival, removed ice bucket, found some cubes stuck not having been harvested. Removed cubes, found buildup of ice and frost through out. Ordering IM SVC KIT Per bulletin 5-1-19 for this model serial range. Went ahead and steamed unit to remove ice at this time, cycled icemaker so customer can have ice until part comes in for service.; ordrng 1 DA82-02695A (IMC SVC KIT)"
Shawn H.
REFRIGERATOR KITCHEN AID KSRA25CNBL00 Installed all provided parts. All ok.
Shawn H.
DRYER BOSCH WTMC5321US/05 "Checked unit and found it throwing e01 code with or without a load. Unit is clean, has good air flow, short exhaust vent, relay is shutting down as it should. Exhaust NTC reads within spec. Lint screen is fine and has build up of softener on screen. Ran unit with damp load and no lint screen to test. Unit ran fine and did not throw e01 code. Unit needs lint screen. Part is NLA as of 10/17. Advised customer to clean lint screen use unit as normal."
Shawn H.
WASHER LG LDF5545ST Installed all provided parts and ran to test. All ok.
Shaun S.
WASHER LG WM3470HWA "Upon arrival removed and repqlced pressure switch hose on unit, ran and checked out, unit ch cksmok upon techs departure"
Kevin S.
REFRIGERATOR FRIGIDAIRE DGHF2360PF8A "Installed parts, need assistance on alignment of unit. Contacted Chris will coordinate with another tech to get resolved. ; saved tckt"
Shaun S.
WASHER MAYTAG MVWC415EW1 "Upon arrival found that unit was not shifting between agitate and spin due to a bad accuator, removed and replaced accuator, unit checks ok ; used 1 W10597177 ("
Kevin M.
REFRIGERATOR SAMSUNG RF267AEBP/XAA Ff EVAP iced up and needs leak kit installed; ordrng 1 DA82-01415A (LEAK KIT) and 1 DA97-07190G (FF EVAP FAN ASSY)
Shaun S.
WASHER FRIGIDAIRE FAFW3511KW0 Removed and replaced bellow checks ok
Shaun S.
WASHER WHIRLPOOL WFW9200SQA11 "Upon arrival ran and tested unit found that unit was working just fine with no issue, sound as if unit has a intermittent problem, customer to watch unit and will call back if needed"
Kevin M.
REFRIGERATOR SAMSUNG RS261MDRS/XAA 01 In the Kitchen FZ fan assy intermittently making loud noise; rqstng P&A on 1 DA97-08061A (EVAP FAN ASSY) and 1 DA97-08062A (EVAP FAN) and 1 DA97-08063B (EVAP COVER)
Kevin S.
DRYER SAMSUNG DV42H5200EP "Replaced drum, checked to make sure felt lined up on front and rear. Unit is a bit tight in structure from the beginning adjusted as needed and ran unit in time dry mode high heat. Unit checks ok."
Kevin M.
REFRIGERATOR LG LMXC23746D/00 IMk works intermittently and light to chill cont compartment works intermittently called LG tech line Kasey- did some checks & unit checked ok but main brd may only communicating intermittently ; rqstng P&A on 1 AEQ73110210 (IMK) and 1 EBR78643405 (MAIN BRD)
Kevin S.
REFRIGERATOR WHIRLPOOL WRS586FLDW00 "Upon arrival unit has not been cooling for about 48hrs. Display says cooling off mode. About 55 in freezer and 62 in frig. Unplugged unit for a few minutes, installed watt meter. Plugged in unit, display still showing cooling off mode, reset to turn off with combination of buttons lock and measures fill. Unit started right up, let run a few minutes checked to make sure unit was cooling and blowing air. Unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHG2251TF0 Called LoweÕs spoke to Devin sealed system leak they will be contacting cust within 2 days about a resolution please mail cust receipt
Brad A.
RANGE ELECTROLUX EW36CC55GS2 Needs more work; schdld next appmnt for 5/23 THU !
Kevin M.
REFRIGERATOR LG LSXS26386D/03 Installed damper assembly and sensors and adjusted fresh food door and checks OK
Kevin M.
REFRIGERATOR WHIRLPOOL EH201ZKWR2 Cust stated breaker was turned off turned on and checked ok for now but unit is 30-40 years old drain pan was over flowing
Kevin M.
REFRIGERATOR KENMORE 59679164000 Installed new defrost timer and bi-metal installed new icemaker in unit checks OK defrosted eve app coil frosted up very bad
Kevin M.
REFRIGERATOR WHIRLPOOL ED5JHEXTB00 Installed new thermostat and evap fan motor and checks OK
Brad A.
WASHER LG WM2050CW "Installed new outer tub with bearings, unit is spinning properly, all operations check ok."
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 "Installed new light switch, unit is turning light off and on properly. Unit checks ok."
Brad A.
REFRIGERATOR GE GFE28HMHFES "Installed new main control board, installed new ff evaporator fan motor. Unit is cooling properly. Checks ok."
Brad A.
WASHER WHIRLPOOL WTW7300DW0 "Installed new lid lock assembly, unit is locking properly. All operations test ok."
Tim R.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced shorted light. Checks ok
Tim R.
WASHER SAMSUNG WF395BTPARA/A2 Unit needs new control due to not going into spin cycle. No repair per customer. Going to think about it.
Tim R.
REFRIGERATOR FRIGIDAIRE FFHI1832TS0 Fixed wiring to defrost timer. Checks ok
Tim R.
DISHWASHER SAMSUNG DMT800RHS/XAA Checked unit over found unit would fill with water and then shut down. Needs wash motor and control. Left message with rob about repair. It worth fixing due to age and cost.
Tim R.
WASHER SAMSUNG 110.8287082 Replaced couple. Checks ok; used 1 285753A (COUPLER) from stock
Tim R.
DISHWASHER LG LDF6920ST Need motor due to loud squealing noise. No repair.
Tim R.
DISHWASHER MAYTAG MDB8989SHZ0 Replaced drain pump. Checks ok; pckd up 1 W10348269VP (DRAIN PUMP)
Tim R.
WASHER MAYTAG MVWB765FW0 Replaced slider. Checks ok.; pckd up 1 W10734521 (slider)
Tim R.
DRYER WHIRLPOOL WED4815EW1 "Replaced heater. Checks ok ; pckd up 1 279838 (element,heater)"
Tim R.
REFRIGERATOR FRIGIDAIRE LFSS2312TE0 Found wire connection on door not connected properly. Fixed connection. Checks ok.
Tim R.
REFRIGERATOR LG LMXC23796D/00 Replaced dispenser assembly. Checks ok.
Tim R.
RANGE FRIGIDAIRE FFEF3054TWG Checked unit over found that the unit was allowing heat to escape around the oven door. Adjusted oven door seal. Checks ok
Tim R.
REFRIG/SIDE-BY-S WHIRLPOOL GC3SHAXVS03 Replaced cam and door closer. Checks ok
Tim R.
RANGE FRIGIDAIRE FFEF3003NWA Replaced door skin. Checks ok.
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA "Found minor frost buildup on bottom of icemaker. Installed updated icemaker design and installed Y clip. Sealed icemaker room and adjusted water line.; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217D (IMK) from stock"
Steve M.
DISHWASHER FRIGIDAIRE FGID2474QF0A I30 error code. Found unit had water in base. Removed water from base. Installation of dishwasher prevents from removing dishwasher to remove pan and clear any obstructions. Waterline May be under dishwasher putting pressure on drain pan causing pump to run.
Steve M.
AIR CONDITIONER LG LE1517IVSM Fan shaft is not bent found fan shroud housing not clipped into base of unit causing fan blade to rub housing. Secured fan housing unit is running and cooling properly
Steve M.
DISHWASHER SAMSUNG DW80K7050UG/AA LC error. Unit overflowed with water. Found anti-siphon mechanism in drain hose pushed the incorrect position. Removed hose repositioned mechanism dishwasher is operating properly
Steve G.
DRYER GE GTD45EASJ1WS Found that the belt came off the idler motor pulley and was on the shaft of the motor. Reroute belt. Load test. Purchase date 9/17/18. Unit got transfer 5/17/19 to middletown c0133
Steve G.
WASHER GE GTW685BSL1WS Customer states that the unit is dispensing the fabric softener.. Remove the back panel. Found that the wire was not attached to the valve.
Steve G.
DISHWASHER BOSCH SHE3ARF5UC/07 Customer states that unit is not washing technician put 3 cups a break and that should have a customer that water is going into the top of the unit and that there is no way to adjust the motor to wash better customer did see that water was full within four minutes of doing that test also customer states that the soap dispenser when she closes the door it pops open so tech left the house went got a soap dispenser installed new soap dispenser
Steve G.
REFRIGERATOR SAMSUNG RS25H5111SG/AA "Found a pice of ice jam in the sweeping fingers, also found that the ice container was seized up. Freed up test ok."
Steve G.
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Customer stated that the unit is not cooling. Found the refrigerator sensor was not reading right. Thawed out and installed new sensor. Cycled. ; pckd up 1 DA32-10104N (temp sensor)
Steve G.
RANGE GE J P385W0V1WW Installed new front switches. Cycled
Tim R.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Another company came out to do the repair.
Shaun S.
REFRIGERATOR SAMSUNG RS25J500DSR/AA "Removed and replaced evap fan motor along with cover on unit, cleared remaining ice ran and checks out, unit checks ok"
Tim R.
WASHER LG WM4270HVA "Checked unit over found that the unit needs a new drum assembly and main control. Not worth repair. Also issue has been going on before the curtesy warranty from LoweÕs.; rqstng P&A on 1 ACQ87456602 (FRONT TUB) and 1 AJQ73674402 (BASKET) and 1 AJQ74053901 (REAR TUB) and 1 EBR80360701 (CONTROL), states that autho needed"
Kevin S.
WASHER MAYTAG MVWC360AW0 "Upon arrival removed bottom cover to check, found some light dusting from drive belt, didnt notice any oil residue. Put unit in diagnostics, during the agitation process it sounds like a plastic scraping sound, suspect the clutch assembly needs replaced. Unit did pass diagnostics however it did fill, lid lock, agitate, drain and spin out. Then proceeded to put unit in a rinse in spin. Noted wear and crack on the main drive pulley. Replaced with kit, tested unit in diagnostics and quick rinse and spin. Unit checks ok.; used 1 W10721967 (SPLUTCH) from stock"
Steve M.
RANGE HOOD BROAN HMV268SP Tightened electrical socket
Kevin S.
DRYER SAMSUNG DV42H5200EW/A3 "Ran unit in timed dry high heat, unit not heating. Found open in heating element itself. Replaced heating element from truck stock, tested again unit checks ok. Unit was stacked in tight space in hallway.; used 1 DC97-14486A (ELEMENT) from stock"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSH2322MWJA Fountain tubing was out of position adjusted and checks ok
Steve G.
DRYER SAMSUNG DVE52M7750V/A3 Customer had issue with drying. Found out that house vent was clogged. Adv customer to clean out house vent. Adv customer it is a fire hazard and not to use if it till itÕs clean.
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2866PFAA Install new rails door gasket and user interface unit checks OK
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Gear is bent on the ice bucket replacing ice bucket ; used 1 241860803 (ICE CONTAINER) from stock
Kevin M.
REFRIGERATOR LG LMXS27626D/01 in the kitchen Called vendor spoke to Ashley they are putting into options
Steve G.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Customer states that the unit is not making ice. Tech tried to get ice container out and was not able to . Customer had to unplug the unit to thaw unit out. Tech order common parts for repair. ; ordrd 1 242093006 (ICE CONTAINER ) and 1 2432976906 (ICE MAKER ) and 1 5303918784 (air handler housin) and 1 5303918860 (FILL TUBE KIT)
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed new filter housing and checks OK
Steve G.
ELECTRIC RANGE WHIRLPOOL WFE540H0ES0 Customer states unit has no display on it nor can she operate the oven; rqstng P&A on 1 WPW10586737 (cntrl-elec)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2311LWKA Found IMk not advancing properly; used 1 241798224 (IMK) from stock
Shaun S.
REFRIGERATOR HAIER HRF15N3AGAS Unit needs new main board and evap fan motor; ordrng 1 EVAPMOTOR and 1 MAINBOARD
Brad A.
REFRIGERATOR FRIGIDAIRE LFHB2751TF0 "Installed new freezer door gasket, unit is sealing properly. Checks ok."
Brad A.
RANGE FRIGIDAIRE FEFL79JCB "Unit will not bake properly, found shorted wire, repaired wire. Unit is heating correctly. Unit checks ok."
Shaun S.
REFRIGERATOR FRIGIDAIRE FRS26ZSHB2 "Upon arrival found that unit has a froze up evap on unit, unit needs a new defrost bi-metal and timer installed; ordrng 1 215846602 (timer defrost) and 1 5303917954 (thermostat,defrost)"
Brad A.
RANGE FRIGIDAIRE LGEF3046TFH Installed two burners. Hot surface light is working properly. All operations test ok.
Shaun S.
REFRIGERATOR MAYTAG MFI2569VEM2 Removed and replaced main board checks ok
Brad A.
DRYER SAMSUNG DV40J3000EW/A2 "Installed new door seal, unit is working properly, all operations check ok."
Shaun S.
REFRIGERATOR MAYTAG MFI2569VEM2 Removed and replaced main board checks ok
Shaun S.
WASHER SAMSUNG WF45K6500AV/A2 "Upon arrival found that drain pump on unit is locked up and not draining water, pump needs replace tech placed order and set up to eternity on thurs between 8-12; ordrd 1 DC31-00181C (DRAIN PUMP)"
Brad A.
MICROWAVE SAMSUNG NQ70M6650DG/AA "Installed 2 cooling fans, wire harness, PCB board, and mag sensor. Unit is working properly. All operations test ok."
Shaun S.
DISHWASHER KITCHENAID KDTE104ESS3 Uoon arrival found that unit is giving a 5-1 error code which stands for problem with door switch; ordrng 1 DOORSWITCH
Kevin S.
AIR CONDITIONER LG LT1216CER "Upon arrival unit is located in front room above display window. Plugged in unit with amp meter, turned unit all the way down and made sure energy saver was off. Fan on level 3 speed. Unit reads 60 display and 54 degrees from vent with infrared gun. The barber chairs are about 20 ft away room according to owner about 480 square feet which should be adequate for this unit being rated at 11,800 btu up to 550 sq ft. Unit has been running and cooling for about 15 minutes and was pulling around 15.8A draw which seems a little high according to LG retails specs around 10.2 Amps or 1100w. Customer claims unit seems to be running fan more than compressor is running on the last warm saturday we had. Customer noted the recepticle is shared with another plug that feeds tv and small frig. According to circuit box unit on double throw 20A breaker. Told him to keep using and let us know."
Kevin S.
REFRIGERATOR FRIGIDAIRE FPHF2399PF6 "Upon arrival customer has claimed unit has been making ice since my past arrival, unit had a few batches of ice in the bucket at the moment, so not sure if issue is intermittent or possible freezing issue? Having customer monitor for 1 week to let me know, and go from there. Previously customer had been out of town for a couple of weeks and since they had come home noticed no ice was being produced. Moving job out one week from today.; schdld next appmnt for 5/28 TUE !"
Kevin S.
DRYER SPEED QUEEN ADEE9RGS175TW01 "Upon arrival tested unit in timed dry high heat, unit tumbles but no heat. Checked to make sure unit had proper venting, vent hose was already removed and appeared clear from unit, slight buildup of lint inside of unit. Customer claims laundry done daily. Checked 240v at terminal block. Test thermal fuse and high limit good, found open in heating element. Ordering heater kit. ordrng 1 964P3 (HEATER KIT)"
Kevin S.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Noted called office talked to Robin, this is NOT a callback on lower icemaker as it is working properly. The problem is with the upper ice compartment, unit is freezing and frosting over. Pic attached. Per office contacted Lowes customer service talked to Jason and explained the situation, did not say anything about new job record or anything. Apparently another service company Mr. Appliance had come out in March of 2018 to service under the bulletin at that time. According to latest Samsung bulletin for may 1-19 order kit #Da82-02714a per model and serial range of this unit.; rqstng P&A on 1 DA82-02714A (IM SVC KIT)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHS2655PF4 in Kitchen Calling Frigidaire about internal leak Shannon & Bob found leak at suction line and heat exchanger going into the cabinet allow 5 hrs to do repair; ordrng 1 241650211 (compressor & gromm) and 1 242047603 (dryer-filter) and 1 5303918284 (evaporator) and 1 5303918328 (heater exchange kit)
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Found water dripping through ice chute flap. Clicking sound when each door is opened. Ordered ice dispenser.; ordrng 1 240563635 (DISPENSER)
Brad A.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found led lights in FF section dim, found led light module in Freezer section off, those lights are in series with each other per techline (JT) was advised to replace light module in Freezer. Ordered led module.; ordrng 1 W11205083 (module)"
Tim R.
DRYER KENMORE 110.680927 "Checked unit over found shorted motor control and main control. Parts for motor control is NLA. Submitting to AHS if they are able to find the part they will email us. Unit is 10-12 years old located in the laundry room. Giving an F40 error code.; rqstng P&A on 1 8544799(NLA) (ELECTRONIC ) and 1 W10111614 (cntrl-elec), states that autho needed"
Tim R.
MICROWAVE KENMORE 401.8852901 Checked unit over found unit was allowing heat to escape around door and not sealing. Found burning smell coming from magnetron and transformer and intermittently heating. Buttons on touchpad arenÕt working either. Unit is 8 years old and in poor condition. In the kitchen. No worth the repair; rqstng P&A on 1 DE26-00124F (TRANSFORMER ) and 1 DE94-02054A (DOOR) and 1 DE94-02056A (CONTROL) and 1 OM75P-21-ESGN (magnetron)
Tim R.
COOKTOP FRIGIDAIRE PLEFMZ99GCB Needs control and overlay due to short in control; rqstng P&A on 1 316419700 (overlay) and 1 316462800 (controller)
Tim R.
DRYER WHIRLPOOL MEDB765FW0 "Needs motor and rollers do too loud squealing noise. Need to cancel due to multiple buttons not working.; rqstng P&A on 4 W10314173VP (ROLLER)s and 1 W10349492 (blower wheel) and 1 W10508324 (motor-drve) and 1 W11089305 (console), states that autho needed"
Tim R.
DRYER GE DBXR463EG6WW Replaced thermal fuse. Checks ok; used 1 WE4M137 (THERMOSTAT) from stock
Tim R.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Cleared refrigerator drain and massive amount of ice build up in refrigerator. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE LFID2426TF2 Replaced dispenser due to not opening. Checks ok; used 1 5304506521 (DISPENSER) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2615TE0 Replaced ice dispenser due to teeth binding up and not dispensing crushed ice. Checks ok; used 1 241860803 (ICE CONTAINER) from stock
Steve M.
REFRIGERATOR KITCHEN AID KRMF706ESS00 Irratic ice production. Water in ice bucket; ordrd 1 W10894103 (cntrl-elec UI) and 1 WPW10675033 (cntrl-elec)
Tim R.
WASHER AMANA NTW4516FW1 Checked unit over found that the unit needs new transmission due to loud during spin. No repair per customer.
Tim R.
WASHER SAMSUNG WF365BTBGWR/A2 Checked unit over found that the front weight had broken off and broke the front tub. Needs tub assembly. No repair.
Steve G.
REFRIGERATOR LG LFX25973ST/05 Spoke to Alisa at customer relations. Adv her that the unit was totally disassembled and was in the garage. Some of the parts where on top of the unit and in a closet. Customer wants us to install the door and hinges. I adv warranty company what parts where all over the house. Adv warranty company would be more then happy to give customer a cod rate.
Tim R.
MICROWAVE GE JVM1750DP1WW Replaced control. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA "Replaced ice maker and bucket. Ok; used 1 DA97-14474C (ICE TRAY), and 1 DA97-15217D (IMK) from stock"
Steve G.
REFRIGERATOR KITCHEN AID KSRX25FTSS01 Customer states that the unit is not cooling.. The unit has a restriction in the evap . Rob approve the estimate ASI the order parts when parts come in job gets transferred to KevinTwo hours on return; ordrng 1 WPW10143759 (dryer) and 1 wp2188823 (evaporator)
Tim R.
RANGE LG LRE3023ST/00 Re iced light fixture cover and replaced bulb. Checks ok.
Steve M.
DISHWASHER KITCHEN AID KUDC10IXSS4 Dishwasher Seal popped out of place. Reinstalled door seal. Customer needs to tilt dishwasher backwards and wheels are not covered under warranty per HBW
Steve M.
REFRIGERATOR KENMORE 253.7031321 Left hand door seal is torn. Unit is still sealing properly after adjusting
Steve G.
RANGE SAMSUNG NE59J7850WS/AA Customer states that the unit is not eating past 175 noticed that the oven sensor was bad and relay was bad; ordrng 1 1111 (UPPER OVEN SENSER) and 1 DE92-02439 (RELAY BOARD. SITS ON BACK LOWER PART OF UNIT. )
Steve M.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Installed new control. Microwave is operating properly
Steve M.
WASHER GE GFW450SPK0DG Washer is leaking from door seal. Installed new door seal washer operating properly; pckd up 1 WH08X20906 (DOOR SEAL)
Steve M.
DRYER WHIRLPOOL WED8500DC0 Dryer making a loud thumping noise. Found blower wheel loose hitting housing.Tightened blower assembly. Dryer running properly.
Steve M.
DISHWASHER FRIGIDAIRE LFBD2412SF0A Found touchpad loose from the consul. secured touchpad dishwasher is operating properly
Steve M.
WASHER SAMSUNG WF42H5200AW/A2 Found loose rear shock mount tightened mount ran through a test spin. Washer runs OK
Shawn H.
WASHER WHIRLPOOL WTW5000DW1 "F8E1, long fill no fill code. Checked unit and found cold side of water valve getting constant voltage to it. Main control is shorted to ground on cold side. Valve became so hot from constant voltage it split and is leaking. All other operations work fine in manual test mode. Unit needs main control and water valve. ; rqstng P&A on 1 W11116590 (cntrl-elec) and 1 W11210459 (valve), states that autho needed"
Steve M.
REFRIGERATOR SAMSUNG RF263AEWP/XAA Unit not making ice. Instructed customer to buy new water filter.
Steve M.
WASHER SAMSUNG WF42H5000AW/A2 Clothing hall between tub and door boot. Reinstalled door boot properly and secured
Steve M.
WASHER ROPER RTW4516FW1 "Found shifter fault code. Unit unable to shift into agitate due to broken clutch assembly that wore out the actuator. Installed new clutch and actuator washers operating properly; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Dispenser U/I is intermittently inop. No loose connections. Dispenser flapper isnÕt sealing well and is allowing air in and causing ice to melt and block up, doors arenÕt fully closing because the cam closers are worn. Unit needs closers, dispenser module, and dispenser u/I.; rqstng P&A on 1 241760404 (bearing) and 1 241990301 (bearing-hinge) and 1 241990302 (bearing-hinge(frz)) and 1 242058232 (user interface) and 1 242270101 (module)"
Steve M.
WASHER SAMSUNG WA50F9A7DSP/A2 Installed new pressure sensor. Ran through diagnostics and through normal cycle. Unit filled properly and started washing. Spin cycle runs ok.
Steve M.
WASHER LG WM3270CW "Washer continuously filled with water until water supply shut off. Installed new water valves; used 1 5220FR2006H (WATER VALVE), and 1 5220FR2075L (WATER VALVE) from stock"
Shaun S.
DRYER LG DLEX8000W "Upon arrival and installing thermostat found that issue still having problem putting power to the elememt, contacted LG tech support. Needs a new motor installed; ordrng 1 MOTORASSM"
Steve G.
REFRIGERATOR SAMSUNG RF260BEAESG/AA Customer states that the door makes a clicking noise coming from het right door. Customer is missing a hinge bearing/grommet. Remove door hinge remove hinge cleaned up lower hinge install new grommet test OKDa63-06410a; pckd up 1 DA63-06410A (HINGE GROMMET)
Shaun S.
WASHER FRIGIDAIRE FAFW3511KW0 "Upon arrival removed old door boot and was going to install new one and found hole in bottom of boot, reordering a new boot, tech also pulled disp drawer and cleaned all access built of fabric softener, ; ordrng 1 134515300 (bellows kit)"
Steve G.
FREEZER FRIGIDAIRE LFFU14F5HWN "Customer states that the unit thawed out, and at the time of the service call every thing was working in fine. Everything was frozen and unit has been working fine for several day."
Shaun S.
REFRIGERATOR WHIRLPOOL ED5KEEXB04 "Upon arrival found that unit had a drip coming from where water supply is connected to fridge, tried tighten up fixture and couldnÕt get it any tighter than what it was but still has a drip, left water off to fridge per Marlise"
Steve G.
WASHER SAMSUNG WA40J3000AW/A2 Installed new main board and lock assembly cycled unit test OK
Steve G.
FREEZER LG LFXS26596S/00 Installed new upper ice maker. Cycled unit.
Steve G.
REFRIGERATOR LG LMXS27626D/01 Customer states that the unit is not making ice. Customer had to keep hitting reset button. Tech noticed that the unit ice room fan is not blowing. Notice that the cover is frosted up. Customer is calling LG to see if they will cover.
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2868TD2 "Checked over unit, apparently last technician tested the icemaker and it passed however didnt resolve the issue of intermittent ice problem. Bulletin RF1902 ice freeze up in fill tube. According to customer and also noted unit did make ice maybe 3 batches the past few hours. No other noted ice buildup around air handler or evap fan. ; ordrng 1 5303918860 (WATER TUBE KIT)"
Shawn H.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Installed all provided parts. All ok no more noise.
Shawn H.
REFRIGERATOR LG LDC22720ST Installed all provided parts and ran to test. All ok. Please mail out invoice for receipt.
Kevin S.
APPLIANCE FRIGIDAIRE DGHF2360PF8A "Found unit is frozen up in the air handler section, even covering up, evap fan housing. Pics taken unit is in kitchen manufacture 9/16. Ordering new air handler kit and fill tube kit.; rqstng P&A on 1 5303918784 (air handler housin) and 1 5303918860 (FILLTUBE KIT)"
Kevin M.
REFRIGERATOR SAMSUNG RF23M8070SG/AA Unit needs repaired per IMk bulletin ; ordrng 1 DA82-02638A (IMK SEE KIT)
Shawn H.
WASHER MAYTAG MVWX655DW1 "Customer states the unit isnÕt filling with the proper water level. Ran diagnostics; no error codes found, ran auto test, passed with no issues, ran calibration with no issues. Manual test and all valves work. Instructed customer on cycle selection/water level and recalibrated machine."
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Found oil in the drain pan unit has leak would need a cond dye drier and compressor I need to call Samsung Fari. waiting to hear back from Samsung or Customer before ordering ; O-emld tckt
Shawn H.
DISHWASHER BOSCH SHXM4AY54N/01 "Checked unit and found error E23 whenever you start any cycle. Code is in reference to a drain error. Checked and found drain pump wire disconnected at pump. Re-secured connection and ran to test. All ok. Unit fills, washes, and drains fine."
Shawn H.
OVEN GE JT5000SF1SS Installed all provided parts and ran to test. All ok. All operations work as they should.
Brad A.
RANGE FRIGIDAIRE LGEF3046TFH Needs more work.; schdld next appmnt for 5/21 TUE !
Shawn H.
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A Installed all provided parts and ran to test. All ok.
Shawn H.
REFRIGERATOR WHIRLPOOL GI6FDRXXY04 Installed all provided parts and ran to test. All ok.
Brad A.
REFRIGERATOR KITCHENAID KSCS25FTSS01 "Customer claims ice will not dispense. Found auger motor working properly, ice flap is sealing properly. Customer claims they travel a lot and go extended times without dispensing ice. Suggested throwing out ice that has been sitting in the ice bucket for a while."
Brad A.
REFRIGERATOR GE GFE28HMHFES Found no voltage being sent from main control board to FF evaporator fan. Ordered new control board.; ordrng 1 WR55X23069(PW) (MAIN CONTROL BOARD )
Shawn H.
DRYER WHIRLPOOL WED5500XW0 "Checked unit and found idler causing noise. Lubricated rollers, and idler. Cleared unit of lint and ran to test. No more noise. All ok."
Brad A.
WASHER WHIRLPOOL WTW7300DW0 "Found control not getting proper signal from lid lock, ordered new lid lock.; ordrng 1 W10810403 (lid lock assy)"
Shaun S.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Tech removed and replaced water line on unit, showed tenant daughter that it has been changed, unit check ok"
Kevin S.
DRYER FRIGIDAIRE FASE7073LW0 "Unit was not heating, found open connection on one side of heating element. Replaced element with TS ran unit in time dry mode high heat. Unit checks ok.; used 1 134792700 (ELEMENT) from stock"
Kevin S.
WASHER MAYTAG LAT9600AAW "Unit is 20-25yrs old. Unit not engaging into the agitation cycle. Suspect bad timer motor, part not available. Customer will look, to purchase new unit."
Kevin S.
DISHWASHER GE GDF650SGJ0WW "Replaced parts, noticed this time water was settling in sump area. Removed drain screen completely covered with food. Showed customer, told them to remove and check that each cycle. Used shop vac to removed any excess water/buildup. Unit drains into garbage disposal and has proper loop. Ran unit a few times to make sure filling and washing, now draining much better. Told customer to run unit and see if its now drying and finishing out cycle properly otherwise it may need a new pcb control."
Brad A.
WASHER LG WM8000HVA "Found water valves not closing properly allowing water to fill tub when unit is off. Replaced water valves.; used 1 5220FR2006H (TS) (HOT WATER VALVE), and 1 5220FR2075L (TS) (COLD WATER VALVE) from stock"
Brad A.
REFRIGERATOR WHIRLPOOL MBF1958XES4 "Installed new slide rails, door is closing and sealing properly, unit checks ok."
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2614QP0 Installed ice bucket. Ok tested 10-12 times worked fine
Tim R.
REFRIGERATOR FRIGIDAIRE FFHT1513LW3 Checked unit over and found heater had completely melted in half and could not get evaporator fan to run. Unit needs evaporator fan heater and thermostat. No repair per Tara
Tim R.
WASHER FRIGIDAIRE FFLE3911QW0 Felt roller had come loose replied with high temp adhesive. Checks ok
Tim R.
WASHER FRIGIDAIRE GLWS1649AS2 Customer filled unit with clothes we ran it through to wash cycles and let it agitate and also let it spin out no noise everything seemed normal customer was standing there observing while I was testing it she agreed everything sounded normal.
Tim R.
WASHER SAMSUNG WF45H6300AW/A2 Replaced tub assembly. Checks ok
Tim R.
WASHER LG WM2016CW Replaced drain pump due to broken impeller. Tested. Checks ok ; used 1 4681EA2001T (DRAIN PUMP) from stock
Tim R.
REFRIGERATOR LG LFXC24726S/02 Replaced auger assembly. Checks ok
Tim R.
OVEN MAYTAG MER5765RAQ Replaced lower bake element. Checks ok.; pckd up 1 W10276482 (elmnt-bake)
Tim R.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Checked unit over found that the front right corner of the refrigerator cabinet was getting condensation and leaking from around frame. Sealed unit with adhesive sealant to try and keep from building up moisture and condensation. Issue was not cause by customer looks that unit was delivered that way has had no previous work done. We believe unit was delivered that way.
Tim R.
DRYER MAYTAG MDE9206AYW Replaced parts listed checks ok.; pckd up 1 W10410997 (motor-drve)
Tim R.
HOME LAUNDRY - E FRIGIDAIRE FFLE3911QW0 Needs inner and outer tub; ordrng 1 5304500427 (INNER TUB) and 1 5304520189 (OUTER TUB)
Steve M.
RANGE GE JBP2DR2WW Installed new bake element oven is heating properly
Steve M.
DRYER KENMORE 110.680628 Installed main control unit operating properly
Steve M.
DISHWASHER SAMSUNG DW80J7550UG/AA 01 Installed lower spray arm assembly and spray motion motor assembly. Installed new position sensor. Dishwasher completed test cycle ok. Noise issue resolved. L1-29293007631 Jannette auth add labor
Steve M.
MICROWAVE SAMSUNG ME16H702SES Installed new latch assembly. Microwave working properly.
Steve M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed new icemaker. Unit operating properly.
Tim R.
MICROWAVE SAMSUNG SMH7178STD "Checked unit over found that the unit wouldnÕt heat and turn table motor wouldnÕt spin. Needs magnetron and transformed and control board. Unit is 15 years old located in the kitchen. rqstng P&A on 1 DE26-00082A (TRANSFORMER) and 1 DE94-01120A (CONTROL) and 1 OM75P10ESHL (MAGNETRON), states that autho needed"
Steve M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "22E Evaporator fan error. Found ice buildup around fan unit not defrosting properly installed a new defrost sensor and drain clip refrigerator is operating properly; used 1 DA32-10104N (SENSOR), and 1 DA61-06796A (DRAIN CLIP) from stock"
Steve M.
DRYER SAMSUNG DV42H5000EW/A3 Installed parts listed unit operating and heating properly
Steve G.
DRYER MAYTAG MED3500FW0 Customer states it take too long to dry and that the dryer gets way too hot on the cabinet. Adv cust to have the house vent clean out. Adv customer possible fire hazard.
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Unit not dispensing cubed ice. Solenoid in auger assembly is seized. Replaced auger. Unit operating properly.; ordrng 1 DC97-12540G(TS) (AUGER ASSY)
Steve G.
DISHWASHER SAMSUNG DW80J7550UG/AA 02 Customer states that the unit would not drain. Customer did pull the unit out and unit start to spark and short out. Tech found that the installation was not done right. Installer did not install a stress clamp onto the electrical box on the dishwasher. Tech had to remove several inches of wire and recut the house electrical and installed a new stress clamp. Rewire the power onto the unit wire harness. Unit did not have the mounting bracket on the dishwasher. Unit was pulled out a couple of inches. Tech does want to do some test with the customer before throwing on a water valve. Service call fee good for 30 days
Steve G.
WASHER LG WT7200CW Customer states that the unit when starts up starts to squeak. ; ordrng 1 1111TSDN (SET OF SUPPORT RODS.)
Shawn H.
RANGE KENMORE 362.62781 "Checked unit and found right front burner inop. Burner receptacle is shorted, burner is shorted, and infinite switch isnÕt sending full voltage to receptacle. Unit needs burner, receptacle, and infinite switch. Called and spoke with Mary Lou. Per her unit will be swapped rather than repaired. Unit is 15 to 20 years old and cost of repair is more than the value. Service fee ok."
Shawn H.
WASHER WHIRLPOOL WTW4816FW2 "F7E1, F7E7 codes found. Both refer to rpm issues. Checked and tach is not reading input, also lid lock wonÕt lock anymore. Replaced both and ran to test. All ok. ; used 1 W10913953 (ACTUATOR) from stock, pckd up 1 W10838613 (lid lock assembly)"
Shawn H.
RANGE GE C2S986SEL2SS Installed all provided parts. Door is flush again. All ok.
Shawn H.
RANGE FRIGIDAIRE FEF380MXDCA Installed all provided parts and ran to test. All ok.
Steve G.
COOKTOP THERMADOR PCS364GLUS "Center grill was not starting. Called Jeff at techline, went thru several test. ; ordrng 1 487257 (ignition device)"
Shawn H.
REFRIGERATOR FRIGIDAIRE PLHS267ZCB3 "Checked unit and found water filter not fully inserted into housing. This wonÕt allow any water flow to dispenser or ice maker. Installed filter properly and ran to test. Unit dispenses water fine, cycled ice maker and it fills with no issues. All ok."
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 03 Customer states that the unit is not making any ice. Ice build up was so bad that tech could not get ice container out. Customer also said that their is a humming noise in the frig compartment. Notice that the unit is not going into defrost mode. Customer has to shut down for two days Unit about 5 yrs old. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (REFRIGERATOR EVAP WALL WITH FAN) and 1 3333 (ICE CONTAINER. ) and 1 DA81-05595A (SELANT) and 1 DA82-0236TA (CLIPS) and 1 DA97-1521D (ICE MAKER)
Steve G.
RANGE LG LRE3061BD/00 Customer needs fan motor; ordrd 1 EAU61865302 (MOTOR)