Service History 31 - Authorized Service

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF2

Near Dayton, OH 45414

Tim

Job Details: 03/10/2023

Checked unit over found that the unit was frozen up in the back. Defrosted and found that lines were busted and unit wont make ice or dispense water. This has been happening since before they moved in customer stated. Spoke with HBW and they wont cover due to preexisting.

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Dayton, OH 45404

Tim

Job Details: 03/10/2023

Adjusted door latch and door strike checks ok.

We serviced a

FRIGIDAIRE RANGE

Model FFEH3054UWC

Near Dayton, OH 45424

Tim

Job Details: 03/10/2023

Reset and reprogrammed control. Checks ok

We serviced a

KENMORE DRYER

Model 110.877217

Near Dayton, OH 45424

Tim

Job Details: 03/10/2023

Installed parts listed, all checks good

We serviced a

SAMSUNG WASHER

Model WF50A8600AE/US

Near Dayton, OH 45424

Tim

Job Details: 03/10/2023

Checks unit over found that the rotor and stator were dragging and causing noise along with bearings in drum being completely worn out. Atomic appliances repair had just replaced parts on this unit last week. AST sent back over to atomic to finish repair due to parts being covered under their warranty.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS9B

Near Dayton, OH 45424

Tim

Job Details: 03/10/2023

Installed parts listed, all checks good

We serviced a

SAMSUNG DRYER

Model DVE50R5400V/A3

Near Dayton, OH 45424

Tim

Job Details: 03/10/2023

"Checked unit over found the unit was not getting proper voltage. It was only getting 120 on each leg, but would not get 240 across that. Instructed customer to call and electrician to resolve the issues."

We serviced a

GE REFRIGERATOR

Model GSS25TSWASS

Near Dayton, OH 45414

Tim

Job Details: 03/10/2023

Checked unit over found that the unit wasnt dispensing water out of the dispenser or making ice properly. Found water going to the refrigerator door but nothing through it. Instructed customer to unplug for 24-28 hrs to let line thaw in freezer door. Replaced icemaker. Checks ok; used 1 4317943 (ICE MAKER) from stock

We serviced a

GE LAUNDRY CENTER

Model GUD27ESSM1WW

Near Lebanon, OH 45036

Steve G

Job Details: 03/10/2023

Installed new main board cycled unit checked OK

We serviced a

KENMORE WASHER

Model 110.5072011

Near Dayton, OH 45417

Tim

Job Details: 03/10/2023

Replaced actuator checks ok ; used 1 W10006355 (ACTUATOR) from stock

We serviced a

FRIGIDAIRE WASHER

Model FAFW3801LW4

Near Dayton, OH 45402

Tim

Job Details: 03/10/2023

Unstacked dryer and replaced door seal. After replacing the door seal I tested the unit and filled and did not leak. Unit was extremely slow to drain. Instructed customer to clean out drain hose and drain trap. Checks ok

We serviced a

IKEA MICROWAVE

Model IMH16XVS1

Near Dayton, OH 45419

Tim

Job Details: 03/10/2023

Checked unit over found broken bracket. Fixed bracket and found control board shorted out.

We serviced a

GE RANGE

Model JBP23DR2WW

Near Dayton, OH 45410

Tim

Job Details: 03/10/2023

checked unit over found with unit would not unlock. Disassembled the unit and fixed the door lock. Reassembled unit and fixed wire harness. Checks OK

We serviced a

GE WASHER

Model PTW605BPR0DG

Near Xenia, OH 45385

Tim

Job Details: 03/10/2023

Replaced parts listed checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF4

Near Fairborn, OH 45324

Tim

Job Details: 03/10/2023

Replaced shorted thermostat and heater. Checks ok ; pckd up 1 4387503 (Thermostat) and 1 2315531 (Heater)

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV176NTF

Near Waynesville, OH 45068

Steve G

Job Details: 03/10/2023

"Unit is not turning on. Found the inline fuse was blown and the secondary door switch was sticking. Installed new door switch and inline fuse. Load tested okay ; used 1 5304509459 (Door switch), and 1 5304509451 (Fuse) from stock"

We serviced a

GE WASHER

Model GTW490ACJWS

Near Waynesville, OH 45068

Steve G

Job Details: 03/10/2023

Customer states unit was banging. Found massive amount of damage to the cabinet. Spoke to Marcus at AArons he is not repairing.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAH20

Near Lebanon, OH 45036

Steve G

Job Details: 03/10/2023

Unit is leaking and not washing. Removed the front panel and saw where the leaking was coming from. Leveled up the unit cycled. Did show the customer that the motor was washing.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFS2853AF0

Near Mason, OH 45040

Steve G

Job Details: 03/10/2023

Unit is dripping at the dispenser. Removed the water filter and found water on the filter. Customer is going to install a new filter.

We serviced a

SAMSUNG REFRIGERATOR

Model RF24R7201SR/AA

Near West Chester Township, OH 45069

Steve G

Job Details: 03/10/2023

"Customer states that the ice is coming out wet and is leaking down the door. Found ice room fan was frozen up, thawed out and sealed up around the ice room. Cycled all checked okay"

We serviced a

SAMSUNG DRYER

Model DV350AEW/XAA

Near Troy, OH 45373

Shawn H

Job Details: 03/10/2023

"Customer states that unit wont heat. Rant to verify and unit is cold. Voltage to the unit is correct. Heater, thermal fuse, and thermostat all test good. Line wire to heater has signs of damage/overheating. Repaired wire and ran to test. Unit still isnt heating. Inspected the main control and found the relay shorted/burned. This is why it wont heat. The main control is no longer available. No repair possible."

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Tipp City, OH 45371

Shawn H

Job Details: 03/10/2023

Customer states that unit intermittently wont drain. Ran diagnostics cycle and found errors for a stuck button and stuck float switch. Both test good. Cycle ran with no issues but the drain pump is very noisy. Suspect the drain pump is locking up intermittently. Replaced drain pump and ran to test. Unit drains fine with no issues. All ok. ; used 1 W10876537 (Drain pump) from stock

We serviced a

SAMSUNG WASHER

Model WF42H5000AW/A2

Near New Carlisle, OH 45344

Shawn H

Job Details: 03/10/2023

Customer states that unit was displaying a water level sensor error and wouldnt complete the cycle. The customer replaced the water level sensor but still has the same issue. No error codes is occurring this time though. It wont advanced beyond the rinse cycle. They are able to power down the unit then set to rinse and spin. It functions fine then. Ran unit to test. Unit advanced fine into the cycle. Ran unit to test with load and it stalled out at 21 minutes. Pulled unit to inspect control. No signs of loose or broken wires. Motor and tachometer test good. Ran test again and unit advanced on fine its no issues. Problem is in the main PCB. Customer is going to po use the unit no see if it acts up again. If it does they will call in.

We serviced a

FRIGIDAIRE RANGE

Model FFGF3011LWC

Near New Carlisle, OH 45344

Shawn H

Job Details: 03/10/2023

Customer states that unit isnt heating. Inspected unit and found no voltage to the oven igniter. Voltage to the unit is correct. The oven control is shorted and needs replaced. Customer is discussing repair and will call in if they wish to proceed.

We serviced a

BOSCH REFRIGERATOR

Model B36CD50SNS/03

Near Waynesville, OH 45068

Steve G

Job Details: 03/10/2023

"Installed new freezer door, checks okay"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHK2336TF4

Near Franklin, OH 45005

Sam

Job Details: 03/10/2023

Inspected the unit and found a bad water valve. Installed new water valve and still cannot get water through the dispenser. Found the filters they are using are off brand from Amazon. Emptied out one of the filters completely attempted to clean it out. Reconnected it to the filter housing assembly in the unit is now dispensing water correctly.; used 1 242252702 (WATER VALVE) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Franklin, OH 45005

Sam

Job Details: 03/10/2023

Found an old error code of F9E1 for lost diverter position. Found the control board not consistently turning on the heating element. Reprogrammed board. Filled rinse aid dispenser and advised customer to keep it filled as it does the majority of the drying for the unit. During the test cycle found the heating element turning on and getting hot. All checks OK

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Franklin, OH 45005

Sam

Job Details: 03/10/2023

Installed control board and re-calibrated the unit. All checks OK.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET18NKXDN04

Near Middletown, OH 45044

Sam

Job Details: 03/10/2023

"Inspected the unit and found an ice ball behind the freezer evaporator. This is an indicator of sealed system issues, possible leak or blockage. The unit is 28 years old and located in the kitchen. Called IPM and left a VM and recommended to replace the unit due to the age and cost of repair."

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031UW

Near Middletown, OH 45042

Sam

Job Details: 03/10/2023

Inspected the unit and found the customer is not using rinse aid on a regular basis. Heating element showing good. Advise the customer they have to use rinse aid on a regular basis and keep it topped off in order to allow the rinse aid to coat the dishes in the inner tub to lower unit to properly dry. Customer also using cascade detergent tablet with Dawn dish soap in them. Advised the customer not to use those. All other checks OK. Ticket# 4170075085

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US3A

Near Germantown, OH 45327

Sam

Job Details: 03/10/2023

"Inspected the unit and found the door latch assembly and strike not aligning correctly. Made adjustments, all checks ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AB

Near Miamisburg, OH 45342

Sam

Job Details: 03/10/2023

Installed parts listed, all checks good

We serviced a

KENMORE RANGE

Model 790.9505331

Near Miamisburg, OH 45342

Sam

Job Details: 03/10/2023

"Pulled the unit forward with the help of the customer. Installed parts, ran a test cycle, all checks ok."

We serviced a

LG DISHWASHER

Model LDFN4542D

Near Beavercreek, OH 45430

Sam

Job Details: 03/10/2023

"Customers complaint is concerning the unit completing the cycles, drying, and dishes not being clean. Inspected the unit and found no error codes. Slight odor found inside the unit. Customer regularly using rinse aid and cleaning tablets. Ran a test cycle and the unit filled with water, activated the wash motor on a low and high pressure cycle, found the mid and lower sprayarms spinning during the wash cycle indicating good water flow and cleaned out the filter and sump area. During the test cycle the drain pump activated multiple times and drained properly. The drain hose does have a high loop in the line. The rinse aid and detergent dispenser functioned properly. Possible software issues with the unit as mechanically everything is functioning properly. Advised the customer to contact LG and request factory service team come out and evaluate for software issues."

We serviced a

LG DRYER

Model DLEX3470V

Near Fletcher, OH 45326

Ron M.

Job Details: 03/10/2023

Ran tests found drum wheels bad causing noise. Installed new drum wheels tested good.; used 1 AGM75510755 (Drum wheels) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Piqua, OH 45356

Ron M.

Job Details: 03/10/2023

"Ran tests found wash motor locked up causing no wash, customer does not wish to move forward with repair."

We serviced a

FRIGIDAIRE RANGE

Model FES365ESB

Near Piqua, OH 45356

Ron M.

Job Details: 03/10/2023

Installed new switch and all checked good

We serviced a

GE RANGE

Model JB755EJ1ES

Near Germantown, OH 45327

Sam

Job Details: 03/10/2023

Inspected the unit and found the bake and broil elements not activating. Found the front two cooktop burners only heating on hi when turned up to any cycle. Pulled the unit forward and found the power cord all twisted and kinked. Unplugged the unit and straightened the line. Reconnected the power cord and ran another test cycle. Both the bake and broil elements are now working properly.

We serviced a

GE RANGE

Model JBP26GV3AD

Near Dayton, OH 45449

Sam

Job Details: 03/10/2023

Installed parts and ran a test cycle. All checks OK. Unit is heating properly now.

We serviced a

SAMSUNG WASHER

Model WF405ATPAWR/A2

Near Springboro, OH 45066

Sam

Job Details: 03/10/2023

Part installed. All checks ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS6A

Near Dayton, OH 45417

Kevin

Job Details: 03/10/2023

Installed new damper motor and checks ok; used 1 242303001 from stock

We serviced a

GE REFRIGERATOR

Model HTS17CBTDRBB

Near Dayton, OH 45417

Kevin

Job Details: 03/10/2023

Adjusted the door and all checks okay

We serviced a

LG REFRIGERATOR

Model LRTLS2403S/00

Near Troy, OH 45373

Kevin

Job Details: 03/10/2023

Fill tube going into ice maker clogged up, cleared out and checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB271PFBA

Near Troy, OH 45373

Kevin

Job Details: 03/10/2023

Water line leaking. Repaired and tightened water line and all checks okay

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AS9

Near Vandalia, OH 45377

Kevin

Job Details: 03/10/2023

Fill tube not going into ice maker adjusted and recycled and checks ok

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FPS03

Near Piqua, OH 45356

Ron M.

Job Details: 03/10/2023

"Ran tests found all fans and compressor running. Compressor hot unit has no frost pattern on evaporator, unit has sealed system leak causing no cool."

We serviced a

GE DRYER

Model HTDX100ED4WW

Near Hollansburg, OH 45332

Kellen

Job Details: 03/10/2023

"Inspected the unit and found a failed timer and timer knob. Replaced both with truck stock. Ran a test cycle. All checks OK ; used 1 WE4M532 (TIMER), and 1 WE1M652 (TIMER KNOB) from stock"

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Arcanum, OH 45304

Kellen

Job Details: 03/10/2023

Installed part. All checks ok

We serviced a

SAMSUNG WASHER

Model WA50R5200AW/US

Near Greenville, OH 45331

Kellen

Job Details: 03/10/2023

"Inspected the unit and found that the top had been slammed down in such a way that it broke the top main assembly along with the lidlock housing. Damage is not covered per warranty"

We serviced a

BOSCH DISHWASHER

Model SHPM65Z52N/20

Near Gettysburg, OH 45328

Amber

Job Details: 03/10/2023

Installed new parts. All checks ok.

We serviced a

KENMORE REFRIGERATOR

Model 596.735092

Near Bradford, OH 45308

Amber

Job Details: 03/10/2023

Installed new part. All checks ok

We serviced a

GE REFRIGERATOR

Model GFE28GSKJSS

Near Troy, OH 45373

Shawn H

Job Details: 03/10/2023

Customer states that unit is freezing items in the deli drawer. GE has been out and replaced both fresh food temperature sensor. Customer is still having the issue. No error codes for deli drawer thermistor error. The unit does have a thermistor error for the freezer ice maker. The unit does not and never had a freezer ice maker. Control shows sensor reading at 300 degrees for the freezer ice maker and 127 degrees for the deli drawer. The wiring diagram shows a deli thermistor but the unit does not have one at the board. Fresh food thermistors test within spec. Need to speak with GE techline. Possibility that the board has the wrong software. No update shown but board has several part numbers that sub to the one we installed in January. ; saved tckt

We serviced a

MAYTAG WASHER

Model MVWC200XW3

Near Troy, OH 45373

Shawn H

Job Details: 03/10/2023

"Customer states that unit isnt spinning out the clothes. Checked control for error codes F7E1 basket speed fault, and F7E7 motor unable to reach rpm codes present. Both will keep the unit from spinning out properly. Ran the tachometer test and the unit isnt sensing its speed. Also when spinning the tub by hand the gearcase is very loud. The unit isnt detecting the speed due to a dirty optic sensor. The sensor is covered in rusty water stains. Cleared optics and ran tachometer test again. The unit now senses the speed but is extremely noisy in spin. The bearings in the gearcase are rusted from a leak. This is causing the noise and error codes. The unit needs the gearcase assembly. Due to the age of the unit and cost the customer does not wish to repair."

We serviced a

GE WASHER

Model GFW650SSN2WW

Near Tipp City, OH 45371

Shawn H

Job Details: 03/10/2023

Customer states that the door bellow spring came off and the bellow isnt sealing. Inspected bellow for damage and none found. Re-installed bellow and spring. Ran diagnostics cycle to test for other leaks. Unit is leaking from the bellow still. No tears but it is slightly deformed causing it not to seal against the glass. Unit needs door bellow. ; ordrng 1 WH05X29514 (Door bellow)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Dayton, OH 45458

Steve G

Job Details: 03/10/2023

When the water filter was taken out the filter head tab was in the open position. ; ordrng 1 DA97-14365L (Filter housing.)

We serviced a

LG WASHER

Model WT7600HKA

Near Dayton, OH 45419

Tim

Job Details: 03/10/2023

Checked unit over found unit needs new control and pressure switch; rqstng P&A on 1 #### (Control) and 1 #### (Pressure switch)

We serviced a

BOSCH REFRIGERATOR

Model B36CL80SNS/08

Near Tipp City, OH 45371

Kevin

Job Details: 03/10/2023

Frosted up in freezer and bottom of freezer. Checked unit with tech line Mike and seems door might not of sealed up properly and control board not going into defrost ; ordrng 1 Mainbrd (Main brd)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lakeview, OH 43331

Ron M.

Job Details: 03/10/2023

"Ran tests found water valve restricted causing low to no fill, ordered valve.; ordrng 1 W11210463 (Water valve)"

We serviced a

FRIGIDAIRE RANGE

Model GCRE3060AFH

Near Piqua, OH 45356

Ron M.

Job Details: 03/10/2023

Ran tests found relay board not keeping correct time ordering relay.; ordrng 1 5304516862 (Pc board)

We serviced a

WHIRLPOOL WASHER

Model LSQ9564MQ0

Near Miamisburg, OH 45342

Sam

Job Details: 03/10/2023

"Inspected the unit and found the gearcase, splutch transmission, and support damaged. Ran multiple test cycles and could not get the unit to agitate or spin. The inner basket and lower portion of the agitator would not spin and eventually locked up and would not move. Unit needs a tub and gearcase replacement. Second tech would be required for repair. Unit is 20 years old and located in the laundry room. Tech recommends to replace the unit. ; rqstng P&A on 1 3360629 (Gearcase) and 1 280184 (Support for gearcase) and 1 285203 (Bearing kit) and 1 3946509 (Washer plate) and 1 W10820043 (Drive) and 1 W10389328 (Inner basket) and 1 63849 (Outer tub (nla))"

We serviced a

GE WASHER

Model GTW755CSM1WS

Near Troy, OH 45373

Shawn H

Job Details: 03/10/2023

Customer states that several buttons wont operate. No signs of loose or broken wires. Control has an error code for stuck button. Voltage to the unit is correct. The unit will need the main control. ; ordrng 1 WH22X29348 (UI & control)

We serviced a

WHIRLPOOL DRYER

Model RED4440VQ1

Near Troy, OH 45373

Shawn H

Job Details: 03/10/2023

"Unit is 12 years old in the laundry room. Customer states that the unit only heats on the timed dry high temperature cycle. Ran to test and unit isnt heating on any cycle now. Voltage to the unit is correct. Heater, thermal fuse, and thermostat all test good. A contact in the timer is not closing. Unit needs the timer. ; ordrng 1 W10185972 (Timer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Washington Township, OH 45459

Kevin

Job Details: 03/10/2023

Ran unit through diagnostics, damper not opening and closing properly ; ordrng 1 W11440346 (Cont brd) and 1 W11175955 (Damper)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1835VF3

Near Troy, OH 45373

Kevin

Job Details: 03/10/2023

Replaced cold control per tech line John- file #86171139 ; ordrng 1 5304522330 (Cold control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Troy, OH 45373

Kevin

Job Details: 03/10/2023

Control board not defrosting properly, ordered new control board ; ordrng 1 WpW10503278 (Cont brd)

We serviced a

FRIGIDAIRE FREEZER

Model FFU20FC6AW4

Near Dayton, OH 45414

Tim

Job Details: 03/08/2023

Replaced faulty cold control and cleared frozen drain checks ok.; used 1 5304513033 (THERMOSTAT) from stock

We serviced a

[UIS FAILED] WALL OVEN

Model C106SIX-PT

Near Dayton, OH 45405

Tim

Job Details: 03/08/2023

Checked unit over found power coming to control but no display. Unit needs potentially a new control and display. Sent info to Tracie.

We serviced a

CROSLEY RANGE

Model CE3520SRA

Near Trotwood, OH 45416

Tim

Job Details: 03/08/2023

Replaced blown heating element and fixed front right burner wire harness. Checks ok; used 1 316075103 (BAKE ELEMENT) from stock

We serviced a

KITCHEN AID DISHWASHER

Model KUDI24SEBL1

Near Dayton, OH 45426

Tim

Job Details: 03/08/2023

Adjusted float switch so that unit would fill with water properly. Upper rack is broken. Due to rust. I informed the customer that this is not something that is covered by American home shield. Attached pictures.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Dayton, OH 45420

Tim

Job Details: 03/08/2023

Adjusted door seal. Trim of door seal was ripped but didnt affect the functioning of the unit. Also informed customer gaskets arent covered.

We serviced a

FRIGIDAIRE RANGE

Model GCRG3060AFH

Near Dayton, OH 45410

Tim

Job Details: 03/08/2023

Adjusted door hinges. Checks ok

We serviced a

SAMSUNG DRYER

Model DV410AERXAA

Near Dayton, OH 45431

Tim

Job Details: 03/08/2023

Check unit over found the unit had a bad idler and the rollers were dragging. Replaced idler and greased rollers. Checks OK; used 1 DE634A (IDLER PULLEY) from stock

We serviced a

LG DRYER

Model DLE7300VE

Near Xenia, OH 45385

Tim

Job Details: 03/08/2023

Replaced heatering element. Checks ok

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Cedarville, OH 45314

Tim

Job Details: 03/08/2023

Spoke to Jewan due to the unit catching fire at the bottom of the harness and motor they're putting unit into options.

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706EBS01

Near Dayton, OH 45434

Tim

Job Details: 03/08/2023

Checked unit over found that the lower right hand side crisper drawer was not closing properly. Spoke with Juan at AST and they will not cover to replace the drawer or the glides. Not covered per AST

We serviced a

GE WASHER

Model GTW220ACK7WW

Near Fairborn, OH 45324

Tim

Job Details: 03/08/2023

Replaced faulty lid lock assembly and harness. Check ok ; used 1 WH08X32697 (LID LOCK) from stock

We serviced a

LG DISHWASHER

Model LDFN4542S

Near Fairborn, OH 45324

Tim

Job Details: 03/08/2023

Cleared error code and couldnt locate any leaks. Checks ok

We serviced a

ELECTROLUX WASHER

Model EISL560L550

Near Dayton, OH 45414

Tim

Job Details: 03/08/2023

Bearings have failed in washer cussing it to be loud. Needs new tub. No repair.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG298HDRS/XAA

Near Dayton, OH 45429

Sam

Job Details: 03/08/2023

Inspected the unit and found the drain line in the fresh food section under the evaporator frozen over. Removed wrap cover and cleared drain line and installed a wire connector onto the heating element and ran it down the drain line to prevent the line from freezing again. All other checks OK.

We serviced a

GE RANGE

Model JB640SF5SS

Near Dayton, OH 45458

Sam

Job Details: 03/08/2023

Inspected the unit and found the glass cooktop cracked at multiple places. Photos taken. Called AHS and advised of the issues. AHS advised the cracking in the glass cooktop is not normal wear and tear and not covered under the warranty. Advised the customer. Auth# 107JRAI

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW5

Near Springboro, OH 45066

Sam

Job Details: 03/08/2023

Inspected unit and found a faulty water valve assembly. Installed part and all checks okay ; used 1 W11165546 (WATER VALVE) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Springboro, OH 45066

Sam

Job Details: 03/08/2023

Inspected the unit and found an error code for off balance and oversudes. Also found the front right leg not aligned properly. Made adjustments to the leg and recalibrated the unit. All other checks ok.

We serviced a

BOSCH MICROWAVE

Model HMC80251UC/01

Near Springboro, OH 45066

Sam

Job Details: 03/08/2023

Installed parts and one additional micro door switch (from loose truck stock). Ran a test cycle and the unit is functioning properly at this time. All checks OK

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESG/AA

Near Franklin, OH 45005

Sam

Job Details: 03/08/2023

Inspected the unit and found the board kept turning the icemaker to the off position on the display. Reset the board and it is now keeping the icemaker on. Icemaker dumped ice and filled with water. All checks ok. If issue returns the unit will need a new board and icemaker for freezer section.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSR/AA

Near Miamisburg, OH 45342

Sam

Job Details: 03/08/2023

"Inspected unit and found icemaker in the fresh detection frozen up. Installed new icemaker, all checks OK; used 1 DA97-15217D (ICE MAKER) from stock"

We serviced a

KITCHEN AID RANGE

Model KFGG500ESS2

Near Lakeview, OH 43331

Ron M.

Job Details: 03/08/2023

"Ran tests found convection working normally, bake temps not matching up with control recalibrated temps ran to 200 350 400 all within 5 degrees tested good."

We serviced a

HISENSE DISHWASHER

Model HUI6220XCUS

Near Bellefontaine, OH 43311

Ron M.

Job Details: 03/08/2023

"Ran tests found cabinet not square dishwasher was matched up to cabinet causing door to bind causing leak. Leveled unit. Customer is using cascade pods with dawn soap, ran wash cycle with pod unit over sudsing. Advisd customer only to use the pods"

We serviced a

WHIRLPOOL WASHER

Model GHW9100LW1

Near Bellbrook, OH 45305

Sam

Job Details: 03/08/2023

"Inspected unit and can hear a loud grinding noise when running a test cycle. Found the gear case on the inner basket damaged and wobbling. Part of the outer tub damaged as well. Found the door not closing properly due to damage to the door boot and door hinges. (photos taken) Unit is 21 years old and located in the laundry room. Due to extensive damage and age of the unit, technician does not recommend repair. Called American home shield and advised of issues and recommended to replace the unit. Auth# 107RLOI"

We serviced a

SAMSUNG WASHER

Model WF50R8500AV/US

Near Dayton, OH 45458

Sam

Job Details: 03/08/2023

Inspected the unit and found several error codes for oversuds and found the unit leaking from the door boot due to detergent buildup. Provided information to the customer. Cleared the error codes and cleaned up detergent and door gasket. All checks OK

We serviced a

GE WASHER

Model GTW220ACK7WW

Near Dayton, OH 45440

Sam

Job Details: 03/08/2023

Inspected the unit and found a piece of metal in the drain pump hose that was causing it to leak. Removed the item and hose. Replaced hose and repaired end. Cleared drain pump. Provided estimate to Aarons (tonya) and they approved repair. All checks ok.

We serviced a

KITCHEN AID DISHWASHER

Model KDFE204KPS0

Near New Carlisle, OH 45344

Tim

Job Details: 03/08/2023

Checked unit over found that the unit was giving an error code for communication error between control and user interface. Put unit into diagnostics and tried running wash motor and it wont run and throws code. Found water under wash motor and looks like around motor seal its leaking. Unit needs new motor and tub. Unit needs new control and front interface panel. ; rqstng P&A on 1 W11409866 (Tub) and 1 W11460946 (Motor) and 1 W11462461 (Control) and 1 W11461691 (Control panel)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Greenville, OH 45331

Kellen

Job Details: 03/08/2023

Installed part. Ran a test cycle, all checks good

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Greenville, OH 45331

Kellen

Job Details: 03/08/2023

Inspected the unit and found a failed water valve. Replaced water valve with truck stock. Ran a test cycle. All checks OK ; used 1 W11165546 (WATER VALVE) from stock

We serviced a

CRITERION REFRIGERATOR

Model CFRR255WD1S

Near Brookville, OH 45309

Kellen

Job Details: 03/08/2023

Inspected the unit and suggested that the unit be put through a 48 hour defrost first before any parts are ordered to ensure all ice has been removed from all vents and lines.

We serviced a

SPEED QUEEN DRYER

Model ADEE9RGS175TW01

Near Arcanum, OH 45304

Kellen

Job Details: 03/08/2023

Disassembled the unit. Found nothing out of the ordinary. Felt liner checked OK. All pulleys and support wheels checked OK. Went ahead and serviced all support wheels and pulley. Reassembled. Ran a test cycle. All checks OK

We serviced a

LG WASHER

Model WM4270HVA

Near Lewisburg, OH 45338

Kellen

Job Details: 03/08/2023

Inspected the unit and found a failed sensor. Replaced sensor with truck stock. Ran a test cycle. All checks OK ; used 1 6501KW2002B (SPEED SENSOR) from stock

We serviced a

BOSCH WALL OVEN

Model HBE5451UC/02

Near West Alexandria, OH 45381

Kellen

Job Details: 03/08/2023

Installed parts listed, all checked okay

We serviced a

GE RANGE

Model JBP26GV3AD

Near Dayton, OH 45449

Sam

Job Details: 03/08/2023

Inspected unit and found a failed bake element and part of the element wire harness was damaged. Unit needs a new element and wire harness repaired. Called MMP for estimate and approval.; ordrng 1 WB44X5082 (Element)

We serviced a

SAMSUNG DRYER

Model DVE50R8500V/A3

Near Dayton, OH 45458

Sam

Job Details: 03/08/2023

Inspected the unit and found a faulty steam valve for the dryer. Ordering new valve.; rqstng P&A on 1 Xxxx (Steam water valve)

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Xenia, OH 45385

Sam

Job Details: 03/08/2023

Spoke with customer about issue. Ordering parts. ; ordrng 1 W11201286 (Control) and 1 W10448876 (Pressure sensor)