Local Reviews
Powered by Fluid LOCAL
Kevin M.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Installed new fan assembly evaporator coil and die dryer and recharge unit and checked OK
Kevin M.
REFRIGERATOR WHIRLPOOL ET1MHKXM006 Customer declined repair.
Kevin M.
REFRIGERATOR SAMSUNG RF23J9011SR/AA Unit has ref. leak cust declined repairing unit
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHF2369MF0 All operations check ok .
Kevin S.
DRYER SAMSUNG DV42H5200EP/A3 "Unit drum is damaged, upon inspection both rear rollers needed replaced, lefthand side was completely off the bearing. Replaced 2 rollers from truck stock and drum. Unit checks ok showed customer.; used 2 DC97-16782A (ROLLER) from stock"
Kevin S.
WASHER MAYTAG MVWB855DC3 Replaced lid assembly. Unit checks ok.
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Reprogram the defrost cycle
Kevin M.
REFRIGERATOR LG LFX28968ST/03 Ice maker is working intermittently
Kevin M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new modules and checked OK
Brad A.
DRYER SAMSUNG DVE50R5200W/A3 "Installed main control and user interface, unit checks ok."
Brad A.
RANGE LG LSE4613ST/00 "Installed new control and interface, unit cycled at 350 for 40 minutes. Checks ok."
Steve M.
RANGE WHIRLPOOL WFE320M0EW Left front element and switch burnt out; ordrng 1 W10434452 (switch-inf) and 1 W10823729 (elmnt-surf)
Steve M.
DRYER SPEED QUEEN ADE4BRGS171TW01 Installed harness. Unit heating properly. Recommend new thermostat. ; ordrd 1 D510701 (THERMOSTAT )
Steve G.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 Unit is not cooling. Found the refrigerator section is frosted up. Customer has to unplug two days prior. ; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)
Steve G.
FREEZER WHIRLPOOL WRS588FIHV00 Unit is not making ice. W10873791; ordrng 1 W10873791 (icemaker)
Steve G.
REFRIGERATOR SAMSUNG RFG29PHDWP/XAA 0 Customer does not get any ice did check power to icemaker need to re-order icemaker other parts warranty; ordrng 1 1111PW (ICE MAKER. UPPER)
Kevin S.
DRYER ELECTROLUX EIMED60JIW6 "Customer issue water coming into the drum on its own, has to shut off cold water supply to get it to stop. Went ahead and removed Y splitter and hooked up cold for her washer. No leaks. Will order new steam valve.; rqstng P&A on 1 137544800 (valve)"
Kevin S.
REFRIGERATOR LG LMXS28626S/00 "Customer claims they continue to get a 1FE error code, fan for icemaker not working. Upon inspection unit is cooling ok around 40F. and 0F for freezer. Checked freezer evap seemed ok not unusual frost buildup on outside. Removed ice bucket, hit test button on icemaker, unit harvested, it had frozen cubes, and then filled with water. Showed customer husband. So looking to replace fan motor for cooling of icemaker assembly. Gave estimate customer ok repair.; ordrng 1 ABA74248410 (IM FAN MOTOR)"
Brad A.
REFRIGERATOR SAMSUNG RF28R7201SR/AA Found unit will not dispense ice properly. Need to talk to Shari about looking up parts. ; schdld next appmnt for 9/17 THU !
Brad A.
RANGE AMANA AER6303MFS2 "Deductible 100 collected. Found wire burned at terminal block, unit needs harness, terminal block, and thermal fuse. Located in the kitchen, manufactured 2019.; rqstng P&A on 1 W10245259 (block-term) and 1 W11134840 (harns-wire) and 1 WP3196548 (fuse-thrml)"
Brad A.
DRYER KENMORE 796.61553.610 "Found heating element open, created estimate, Rhonda was not available to approve the estimate, will call tomorrow.; schdld next appmnt for 9/17 THU !"
Brad A.
REFRIGERATOR KENMORE 106.9430282 "Deductible 100 collected. Found compressor not running with proper voltage applied. Needs new compressor. Located in the garage, manufactured 1994.; rqstng P&A on 1 UNKNOWN (COMPRESSOR)"
Brad A.
WASHER GE GTW460ASJ9WW "Found control not responding, gearcase leaking oil, motor covered in oil. Located in the laundry room, manufactured 1/2019. Requesting double labor for this repair. Ordered gearcase, control, and motor.; rqstng P&A on 1 WH22X29556 (CONTROL) and 1 WH38X27335 (platform trans asm k) and 1 WH49X25376 (washing machine 1/3)"
Steve M.
WASHER GENERAL ELECTRIC GTW750CSLOWS Unit is unresponsive. Can not access diagnostics. Unit keeps beeping intermittently. Recommend new control. Installed and programmed new control unit running ok
Steve M.
WASHER WHIRLPOOL WTW5000DW1 Unit is very noisy during agitate. Found stripped agitator and hub drive. Recommend both Agitator and hub drive.Called warranty company. Claim declined
Steve M.
REFRIGERATOR SAMSUNG RF22KREDBSR Install icemaker seal kit and silicone and ice room
Steve M.
REFRIGERATOR SAMSUNG RF323TEDBSR/AA Installed all parts listed. Unit operating ok
Steve G.
WASHER GE GUD27ESSMWW "Unit started spinning when the customer was not using it. Load test the unit, not able to get the unit to act up."
Steve G.
WASHER KENMORE 110.450814 Customer is not going to repair the washer. Needs parts and main board and that is on back order.
Steve G.
REFRIGERATOR KENMORE 106.6021941 Unit is not cooling... found the unit to have a restriction .... customer not repairing.. verbal est. 625
Shawn H.
DRYER SAMSUNG DV337AER/XAA "Found unit would tumble but not heat. Removed front to inspect. Found heating element shorted open. Cleared unit of lint, installed new heater, and ran to test. All ok. Unit is heating as it should. ; used 1 DC97-14486A () from stock"
Shawn H.
DRYER MAYTAG MDE9206AYW Upon arrival customer stated that unit makes a squealing noise and is leaving black flakes in the drum. Removed drum and found right rear roller squealing and wearing causing black flakes. Cleaned and lumber roller. Installed new belt. Cleared unit of lint. All ok no more noise. Please mail out invoice.
Shaun S.
REFRIGERATOR AMANA SXPD20HL "Upon arrival found that unit has a hole in the 5/16 water line, tech cutout bad section of hose and inserted a shark bite quick connect to reconnect hose, ran and checked out, unit checks ok"
Kevin S.
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Unit not cooling or low cool in either section. Customer said the freezer started getting warmer first then the fresh food section, over a period of a couple of weeks or so. Upon arrival temp checks were around 68F in both sections. Unit lights, fans, compressor all running. Customer husband had tried troubleshooting and had many parts removed as for shelving etc. Plugged in watt/amp,meter... unit started up pulled initial over 2amps then quickly dropped down to below 1/2amp while running. Checked no frost on evap, pic attached. Told customer needs sealed system job, would need to install a dye filter to determine a leak if we can find it and or if we need to order any replacement parts. Gave them rough estimate of at least $5-600 for repair. Collected service call fee."
Kevin S.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Replaced parts, damper opening and closing properly.... unit checks ok. Told customer to continue to monitor."
Kevin S.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Replaced all parts. Had to finish thawing and cleared out drain with steamer and brush, cleaned all drain tubes. Replaced new parts in im compartment, siliconed, and adjusted water line. Ohmed out heater, and sensors all within tolerance. Evap fan is working. Put in new main board as per the stg bulletin on im issues so hopefully that will take care of any defrost issues as well. Unit is running and cooling down. Checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Unit needs repaired per icemaker bulletin & took pictures; used 1 DA97-14474C (ICE TRAY), and 1 DA97-15217D (ICE MAKER) from stock"
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHT1513LW5 installed evaporator fan motor and checked ok; used 1 242077705 (EVAP FAN MOTOR) from stock
Brad A.
REFRIGERATOR FRIGIDAIRE FRT18PNFD0 "Found evaporator drain clogged, cleaned drain, unit checks ok."
Brad A.
RANGE SAMSUNG NE58F9500SS/AA "Installed new fan motor and blade, unit checks ok."
Steve M.
REFRIGERATOR HISENSE HBM17158SS Installed all parts listed all doors are closing and sealing properly
Steve M.
WASHER WHIRLPOOL WTW4900BW0 Installed new gear case with an actuator along with new suspension rods tester and washer unit checks OK
Steve M.
DISHWASHER KENMORE 665.160344 Error code 7. PCB heater malfunction. Control needs replaced. 8564544 control NLA 6/19
Steve G.
DISHWASHER SAMSUNG DW7933LRABB/AA No repair.
Steve G.
RANGE GE JGB645SEK2SS Installed new latch. Cycled into the clean cycled to prove to the customer unit is working.
Steve G.
WASHER WHIRLPOOL WTW8500DC5 All operations check ok .
Shawn H.
DISHWASHER BOSCH SHP65T55UC/02 Installed drain pump lid and ran self diagnostics test. Unit ran through cycle with no issue. Unit is draining as it should and all functions work. All ok.
Shaun S.
WASHER WHIRLPOOL WTW4815EW1 "Removed and replaced pump on unit, ran and checked out, unit checks ok"
Shaun S.
DRYER ELECTROLUX EIED55HMB0 No repair.
Kevin M.
REFRIGERATOR KITCHEN AID KRFF707ESS01 Installed new icemaker and checks OK
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDWW/AA Installed new icemaker bucket auger and dispenser assembly and checked OK
Kevin M.
REFRIGERATOR WHIRLPOOL Wrx988sibm01 5-10 yrs kitchen Calling HBW-unit has internal refrigerant leak non repairable-Malena-summitted
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS3R3JW1 Cleared ice out of EVAP fan and adjusted arm on ice maker same issue no deductible due
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Not getting power through inverter. installed new inverter and checks ok
Steve M.
WASHER WHIRLPOOL WFW9290FC0 Very loud pulsing noise. Sounds like a siren. Can not locate noise. No mechanical failure. This is a electronic interference noise. Recommend motor components and control; rqstng P&A on 1 W10453673 (rotor (DAP)) and 1 W10870752 (stator (DAP)) and 1 W11201294 (cntrl-elec (MARCONE))
Steve M.
DISHWASHER GE GDT655SMJ0ES Unit machine control needs replaced; ordrd 1 WD21X24901 (CONTROL )
Steve M.
REFRIGERATOR SAMSUNG RF217ACPN/XAA Unit needs to be thawed out in order to thaw for freezer door to close properly. Crisper drawers are frozen in as well. Icemaker harness is broken. Unplugged unit today. Needs 48hrs to thaw. Ordered icemaker; ordrng 1 DA97-07603B (ICEMAKER)
Steve G.
MICROWAVE OVEN LG LMV2031ST/ 00 "Unit is dead. Did check inline fuse, and did check the power to the board. ; ordrng 1 1111 (INLINE FUSE) and 1 2222 (DISPLAY/ MAIN BOARD)"
Steve G.
WASHER MAYTAG MVWB750YW0 "Customer states that the unit is loud in wash and making a clunking noise. Found that the rotor bolt was loose. Tighten up and cycled the unit and found that the unit has a bad outer tub and stator. Unit is 9-10 years old and in laundry room; rqstng P&A on 1 W10178988 (sensor) and 1 W10381078 (outer tub), ordrng 1 W10419333 (stator), rqstng P&A on 1 W10440786 (suspension) and 1 W280146 (ROTOR)"
Shawn H.
DISHWASHER FRIGIDAIRE FFID2426TS2A Upon arrival found unit with water in sump. Put unit into drain. Pump is getting voltage but wont move water. Removed hose and found it blocked. Cannot clear blockage in hose. Ordered hose with DAP. Will pick up in morning and install tomorrow afternoon. ; ordrd 1 807117001 (hose)
Shawn H.
DISHWASHER BOSCH SHX878ZD5N/01 Bill to Bosch. Unit is less than a year old. Have photos of receipt. Upon arrival customer stated that unit leaks from the right side near the light. Pulled unit out and ran diagnostics test to check functions and for leaks. Found signs (water stains) of leak at right corner. Unit is leaking from the door sweep. It has a small tear in it allowing water past. Unit needs door sweep. ; ordrng 1 744884 (SEAL ASSEMBLY )
Shaun S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 "Pre order partTech spoke to tech support from Frigidare this morning and went through the situation at hand with support, explained that imk has been changed on unit and went through diag testing and functions of of imk working just fine, was to,d that issue is more than likely in main board, board not in stock at DAP, tech contacted homeowner and let her know we are ordering part today and will call when part is in ; ordrng 1 5304510307 (BOARD)"
Shaun S.
RANGE GE JSP39DN3WW Upon arrival found that unit is in need of new eoc board ; ordrng 1 WB27T11309 (oven control t09 (el)
Shaun S.
DISHWASHER WHIRLPOOL GU2300XTVS3 "Upin arrival tech replaced main control and found that panel that was installed also is defective, panel needs ordered so it can be replaced Parts warranty on console panel ; ordrng 1 W10175347(PW) (panel-cntl)"
Kevin S.
REFRIGERATOR WHIRLPOOL GD2LHGXLQ00 Customers icemaker leaking and also now not making ice. Unit is original which is over 18yrs old. Customer ok for repair.; ordrng 1 4317943 (icemaker ASSEMBLY)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS576FIDB01 Kitchen 5 yrs Found broken wire in the FZ black door needs replaced still the same issue; rqstng P&A on 1 W10691237 (dor-fip)
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Error codes 5 & 22 unit need new def sensor and ff fan assy; rqstng P&A on 1 DA32-00011C (SENCORS ) and 1 DA97-12608A (FF FAN ASSY)
Brad A.
DRYER LG DLE7100W.ABWEEUS "Found drum cracked, found rollers worn. Ordered drum and rollers.; ordrng 1 UNKNOWN (DRUM) and 4 UNKNOWN (ROLLERS)s"
Brad A.
OVEN WHIRLPOOL WFG550S0HZ1 "Found control not responding properly on bake cycle, dsi board not sending voltage to bake igniter. Ordered control and dsi board. Located in the kitchen, manufactured 2009.; rqstng P&A on 1 W11162730 (module-spk) and 1 W11258611 (cntrl-elec)"
Brad A.
DISHWASHER FRIGIDAIRE FDB1050REC2 "Deductible 100 collectedFound leak at drain line, found drain pump not draining with proper voltage applied. Ordered drain pump and drain hose.; ordrng 1 807117001 (hose) and 1 A00126501 (drain pump assy)"
Brad A.
DRYER SAMSUNG DV316LES/XAA "Found unit heating properly but the temperature sensor and main PBA are not communicating properly. Ordered main PBA and temp sensor.; rqstng P&A on 1 UNKNOWN (TEMPERATURE SENSOR) and 1 UNKNOWN (MAIN PBA), states that autho needed"
Steve M.
WASHER GE GUD27ESSJ0WW Installed new pulley. Washer checks ok
Steve M.
DRYER KENMORE 110.739321 Unit not heating due to blown thermostat. Caused from clogged blower housing. Cleared unit. Installed new thermostat. ; used 1 3390719 (FUSE) from stock
Steve M.
FREEZER FRIGIDAIRE LFSS2612TF0 Water leaking out on the floor due to frozen evaporator drain. Cleared line set unit is draining properly.
Steve M.
RANGE - ELECTRIC GENERAL ELECTRIC JB256DM2WW Install new surface burners. Cooktop is working properly
Steve G.
WASHER LG WM8100HVA Customer states that the unit smells and is not spinning out. Load test the unit clothes did come out dry. Did give customer helpful tips on use and care.
Steve G.
WASHER WHIRLPOOL WTW4950XW2 "Unit is not spinning out. Try to turn the tub and it was stiff, but was able to move it. tilt the unit back and saw that the gearcase has failed. Leaking oil all over other parts. Customer is not going to repair unit."
Steve G.
DISHWASHER FRIGIDAIRE FFCD2413US1A Customer states that the unit is not filling and not washing. Customer is not going to repair.. bill out for service call.
Steve G.
DRYER - ELECTRIC LG DLE1501W Installed part, all operations check ok
Shawn H.
DISHWASHER MAYTAG MDB9150AWW "Upon arrival found unit with no power. No loos connections at terminal block, no signs of shorted heater. Heater and motor both test good. Unit is wired into a gfci outlet under the sink and outlet trips rather than breaker. Advised customer that unit needs to be on its own circuit and not wired into a gfci outlet. Issue is with gfci outlet not unit."
Shawn H.
MICROWAVE WHIRLPOOL WML55011HS2 Installed all provided parts and ran to test. Unit heats as it should and all functions work correctly.
Shawn H.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Installed all provided parts. Advised customer to dispose of first full ice bucket and that bucket should be full in 36 hours. All ok.
Shaun S.
REFRIGERATOR KITCHEN AID KRMF706ESS00 "Upon arrival found that unit had a jammed ice cube causing unit no to cycle through properly, cleared imk, ran and checks out ok"
Kevin S.
WASHER MAYTAG MVWC415EW2 "Customer claims unit not agitating? Put unit into diagnostics mode, no error codes, however unit did not sound as if it agitated, unit will fill, drain and spin out. Inspected shift actuator and splutch. Replaced both parts from truck stock, unit appears to be functioning ok. Told customer to monitor if still having issue, next suggestion would be replacing the transmission.; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Kevin M.
REFRIGERATOR BO SAMSUNG RF263BEAESG/AA Install new dyed dryer and recharged unit; used 1 DA81-06006A (DRIER FILTER) from stock
Steve M.
RANGE SAMSUNG NE59M4310SS/AA Spoke with Janette @ Lowes. We are unable to service this product due to the conditions of the unit
Brad A.
OVEN WHIRLPOOL WFE540H0EB0 "Deductible 100. Found bake element open, installed bake element. Unit checks ok."
Steve G.
WASHER GENERAL ELECTRIC GTW680BPL2DG Found massive amounts of oil on a base installed new pulleys belt shifter washers gear case and motor, test , unit test OK
Brad A.
WASHER SAMSUNG WV60M9900AV/A5 "Found fabric softener dispenser not draining properly, repositioned water line and dispenser reservoir, unit is working properly. All operations test ok."
Steve G.
DISHWASHER GENERAL ELECTRIC GDT695SMJ2ES Unit is in the basement and 2.5 years old. It is the customer primary unit. Did check the reset able fuse. Customer did not have any jet dry in the unit. Customer did advise that they have been having issues since they purchase the unit. Did advise them it will take several times for the jet dry
Shawn H.
DISHWASHER BOSCH SHEM3AY56N/01 Installed all provided parts and ran to test. All ok.
Shawn H.
DISHWASHER FRIGIDAIRE FFID2426TD2A Upon arrival customer stated that unit wont start and door isnt lining up. Unit wont start because the door latch isnt catching. Door latch isnt catching because door is loose on the left side at hinge. Tightened up hinge bolt and door is closing properly. Issue was from previous repair. Tech didnt get door hinge tight when reassembling. All ok. No deductible collected since this is a recall.
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHB2868TD1 Installed all provided parts and advised contractor to monitor. All ok.
Shaun S.
RANGE LG LRG3081ST Reset the control, all operations check ok .
Shaun S.
REFRIGERATOR GE TBF15SMC "Removed and replaced parts on unit, ran and checked out, unit checks ok upon techs departure"
Shaun S.
RANGE SAMSUNG NE59J7630SS "Removed and replaced display board on unit, ran and checked out, unit checks ok"
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Reset the defrost cycle to 1-17 per Samsung
Kevin M.
REFRIGERATOR GE GSE25GGHJCBB Found icemaker was not plugged in from previous work order no deductible correct
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Install new main control board and checks OK
Kevin M.
REFRIGERATOR SAMSUNG RF268ABRS/XAA Called samsung Pedro-ref#7003947520- non repairable calling Lowest-Johnny-ref #1-37649100481
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Cannot engage icemaker fan. 40E Unit will not run. Recommend new auger assembly and updated water filter housing. Base of icemaker room as a solid sheet of ice and there is dripping from the auger assembly causing the fan not to properly circulate. Unit is five years old in the main kitchen; rqstng P&A on 1 DA97-12540G (AUGER) and 1 DA97-12661A (WATER FILTER HOUSING), states that autho needed"
Steve M.
WASHER SAMSUNG WF42H5000AW/A2 Main PCB needs replaced causing door to lock when the unit is finished with recycle customer cant get clothes out; ordrng 1 DC92-01803D (MAIN CONTROL )
Steve M.
REFRIGERATOR/TOP GENERAL ELECTRIC GFE28GSKHSS Unit is not cooling due to faulty compressor overload. Replaced compressor overload start mice. Unit start up running at .8 A; ordrng 1 WR08X21100 (refrigerator overload (TS))
Steve M.
RANGE SAMSUNG NX58M6630SS/AA Keypad is unresponsive; ordrng 1 DG34-00045B (TOUCH PAD)
Steve M.
DISHWASHER BOSCH SHXM98W75N/10 E25 error. Drain error. I can hear the drain pump cycle twice and pump water into the garbage disposal. More than likely the main control needs to be replaced which has a five year factory warranty customer is looking for a receipt. Once customer contacts us please order drain pump and main control
Steve G.
DISHWASHER FRIGIDAIRE LFID2426TF3A Top rack keeps falling off. Found wheel was broken. ; ordrd 1 154767502 (roller assembly;)
Steve G.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Unit is not cooling. Found that the unit is not going into defrost mode..; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (REFRIGERATOR BACK WALL WITH FAN. )
Steve G.
DISHWASHER KENMORE NO TAG Customer states that the unit is leaking and had loosen up one of her floor tiles. Husband did remove the unit to see if he could see where the leak is coming from. Unit is about 8 years old in kitchen. Unit does not have a model/serial tag. Did do load test and the unit did fill up the cups. Soap dispenser is not opening. Soap dispenser and timer are needed. Customer complaining about how loud it is. ; saved tckt
Steve G.
DISHWASHER FRIGIDAIRE LFID2426TF3A Top rack keeps falling off. Found wheel was broken. ; ordrd 1 154767502 (roller assembly;)
Shawn H.
DISHWASHER BOSCH SHP65T55UC/02 Upon arrival found unit still wont drain. Removed sump and found drain pump lid missing. Customer does not have and did not see any loose piece. Unit wont drain properly without cover. Tech to pick up in am and return to install. ; ordrd 1 611322 (lid)
Shaun S.
WASHER GE WLSR2000G3WW "Removed and replaced timer on unit, knob is starting to get worn out also needs to be replaced ; ordrng 1 WH01X10310 (washing machine knob)"
Shaun S.
DISHWASHER SAMSUNG DMT400RHS/XAA Upon arrival found that unit is in need of a new case break sensor and and new case break ; ordrng 1 CASEBREAK and 1 CASEBREAKSENSOR
Kevin S.
REFRIGERATOR FRIGIDAIRE FPBS2778UF6 "Customer has issue where icemaker is leaking. This is causing ice build up on left hand track and bottom. Also issue getting door to shut properly. Will replace icemaker, also noted adjusted door seal too. See notes.; ordrng 1 241798233 (ICEMAKER)"
Kevin S.
WASHER GE GFW850SSN0WW "Customer had recorded some videos of the problem. Called techline they said there is a service bulletin HL03-20 about this problem, need to order parts per tech.; ordrng 1 WH01X29631 (SUPPORT) and 1 WH22X29549 (USER INTERFACE BOARD)"
Kevin S.
MICROWAVE FRIGIDAIRE FGMV176NTD Customers right hand side led board will turn on but is not as bright as left hand side on either high or low setting. Need new led board. ; ordrng 1 5304499540 (lamp assembly)
Kevin M.
REFRIGERATOR SAMSUNG RF217ACPN/XAA Fresh food fan is out will need replaced per error code 102.07; ordrng 1 DA97-11823A (coverN ASSY)
Kevin M.
UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0 EVAP fan is not operating ordered new fan motor ; ordrng 1 5304523741 (FAN MOTOR )
Kevin M.
REFRIGERATOR GENERAL ELECTRIC GSH25KGRECC "Unit not defrosting properly needs new main brd and def heater; ordrng 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost) and 1 WR55X10942P (BRD)"
Brad A.
OVEN WHIRLPOOL WFE320M0ES2 "Found control not sending proper voltage to bake or broil elements, found thermal fuse open, needs thermal fuse and control. Located in the kitchen, manufactured 6/2019.; rqstng P&A on 1 W11122560 (cntrl-elec) and 1 WP3196548 (fuse-thrml)"
Brad A.
OVEN WHIRLPOOL WFE301LVS "Found control not sending voltage to bake element, ordered control and fuse. Located in the kitchen manufactured 8/2011.; rqstng P&A on 1 W10271747 (cntrl-elec) and 1 WP3196548 (fuse-thrml)"
Tim R.
REFRIGERATOR KITCHEN AID KRFC400ESS01 Replaced icemaker. Checks ok
Tim R.
WASHER MAYTAG MVWB835DW1 Replace parts listed tested checked OK. Covered by warranty. Showed customer cracked magnet
Tim R.
WASHER MAYTAG MVWC565FW1 Replaced parts listed check ok
Tim R.
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Replaced start device and icemaker. Checks ok; used 1 DA97-13718C (ICE MAKER) from stock
Tim R.
WASHER WHIRLPOOL NO MODEL 9/11/20 Replaced agitator. Unit checks OK
Tim R.
WASHER WHIRLPOOL NO MODEL 9/11/20 Cleared debris from agitator and tightened down. Checks ok
Steve M.
WASHER WHIRLPOOL WTW5000DW0 "Washing machine has off-balance air codes, unit is also not spinning close out. Found hob assembly completely stripped allowing the tub to not engage with driveshaft. Installed and recalibrated also leveled and balanced washer washer; used 1 W10528947 (DRIVE HUB ASSY) from stock"
Tim R.
RANGE FRIGIDAIRE FPES3085KFA "Replaced main control and display. Display started working as soon as I turned the bacon on the unit completely shut down. Ended up finding a short and wiring harness where the wires were melted underneath the cooktop. No display now. Needs new control panel, main control, display board and wire harness before I can even test it again. Calling homebuyers to see what needs to be done"
Steve M.
MICROWAVE FRIGIDAIRE FGMV174KFC "Control panel clips are broken. Have to replace panel, touch pad and overlay. Customer declined repair"
Tim R.
REFRIGERATOR LG LFX25978SB/00 Fixed broken water line at back of refrigerator. Checks ok
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESR/AA Customer instructions 4154013235
Steve M.
DISHWASHER GENERAL ELECTRIC GDT695SMJ5ES Installed new interface. Unit is operating properly
Tim R.
MICROWAVE GE SCB1001KSS01 Checked unit over found that the customer needed a new bulb. No repair due to cost. Microwave has to be removed to install.
Steve G.
DRYER MAYTAG MEDB835DW4 Unit squeals. Installed idler pulley.; used 1 W10837240 (BRACKET) from stock
Tim R.
REFRIGERATOR MAYTAG MFI2269VEA1 Replaced control and start device. Checks ok
Steve G.
FREEZER GENERAL ELECTRIC HHM7SMAWW "Customer had a power outage, went down several days later and found the unit was not cooling. Power to relay. Compressor winding are good. Spoke to Tony at Techline he said no break down unit is not repairable gave a case number 04452660. Unit is notrepairable per Techline"
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESR/AA Customer had a power surge as noted in trouble shooting. Both main board and inverter board both have power but not running any components. Called Lowes and spoke to Kaitlyn in regards to the situation. As noted in Lowes system she lost power during a storm and this is considered a non-covered item
Steve G.
REFRIGERATOR WHIRLPOOL WRT351SFYB00 Installed new bracket and installed new evaporator motor cycled unit test OK
Shawn H.
REFRIGERATOR FRIGIDAIRE LFTR1814LW0 Upon arrival tenant stated that the fridge section isnt cool but freezer is. Not moving air to lower section. Found evaporator frosted over. Thawed frost and tested defrost circuit. Found loose connection at heater. Re-secured connections and test circuit again. Unit is now defrosting properly. All ok. Ok per Tara.
Steve M.
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 The swing of freezer door was switched. Closing mechanism was not properly installed. This caused door to stay open
Shawn H.
RANGE SAMSUNG FE710DRS/XAA Upon arrival found left front burner only heating to high and wont regulate. Removed back cover and found signs of shorted switch. Replaced and ran to test. Burner heats as it should. All ok.
Shawn H.
RANGE - ELECTRIC FRIGIDAIRE FEF352AUD Installed all provided parts and ran to test. All burners operate as they should. All ok.
Shawn H.
DRYER WHIRLPOOL WED4815EW1 Upon arrival found unit wouldnt tumble. Unit not getting voltage to it. Reset breaker and unit tumbles but wont heat. Removed back and found heater shorted open. Under wire from a bra had gotten into heater housing and shorted to ground causing the breaker to trip then opened up completely causing no heat. Replaced heater and ran to test. Unit is heating and tumbling as it should. All ok. ; used 1 279838 (ELEMENT) from stock
Shawn H.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Upon arrival found bail arm for lower ice maker broken. Ice maker cant sense amount of ice in bucket. Replaced ice maker and cycled to test. All ok. ; used 1 DA97-07603B (ICE MAKER) from stock
Shaun S.
REFRIGERATOR SAMSUNG RF268ABWP/XAA "Upon arrival found that unit has a clogged drain tube on freezer side, tech made adjustment to drain , steamed and cleared unit checks ok"
Shaun S.
REFRIGERATOR FRIGIDAIRE FRS26R4CW3 "Upon arrival found that unit has a frozen up drain, cleared drain on unit, ran and checked out, unit checks ok"
Shawn H.
REFRIGERATOR SAMSUNG RF261BEAESR/AA "Installed all provided parts. All ok. No more air leakage into freezer, no more leaking defrost drain and ice maker is cycling at a normal rate."
Kevin S.
WASHER AMANA NTW4516FW2 "Washer would not spin out, unit lid will lock, spun tub by hand loud roaring noise, transmission is shot. Customer declined repair, collected service call fee."
Shaun S.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Replaced door gasket checks ok
Kevin M.
REFRIGERATOR GE TFX25PRYDWW Defrost drain is plugged up cleared out and checks ok
Shaun S.
REFRIGERATOR KITCHEN AID KRFF507HPS00 Removed and replaced lights on unit checks ok
Brad A.
DISHWASHER MAYTAG n/a Customer decided not to have unit looked at.
Brad A.
WASHER LG WM3570HWA "Installed gasket and connector hose, after installing bellow, tested unit, found tub bearings have worn and are loose. Told customer that the unit will need a tub job. The customer does not want to do any further repairs."
Kevin S.
WASHER SAMSUNG WF42H5200AP/A2 "Changed out parts, re hung the door to outer paneling. Adjusted as much as i could, unit is a little better not perfect. Unit within tolerance of door closing and latching properly. Unit checks ok."
Brad A.
REFRIGERATOR GE DFE28JMHCES Installed tower kit and sum module. Unit checks ok.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Adjusted the water fill to the ice maker temps and everything checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Found shorted wire in the cabinet non repairable
Kevin M.
REFRIGERATOR MAYTAG MFI2665XEM8 Calling HBW-wiring in the cabinet shorting out causing damper & Ice maker to intermittently activate -Nellie-auth#648149469876
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Cleared out def drain and found broken fan blade replaced blade and checks ok; used 1 5308000010 (FAN BLADE) from stock
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB "Installed new timer, temperature control, thermostat, and heater, unit checks ok."
Tim R.
REFRIGERATOR FRIGIDAIRE LGUB262LF3 Checked unit over found that the unit needs anew fan assembly and a new solenoid. ; ordrng 1 241675704 (solenoid assy) and 1 5304493604 (fan & gasket kit)
Tim R.
DISHWASHER FRIGIDAIRE FFID2426TB0A Check unit over found that the unit needs a new display.; ordrng 1 5304518467 (DISPLAY)
Tim R.
DRYER SAMSUNG DV48H7400EW "Checked unit over found that the unit needs a new motor, two rollers and an idler. Need estimate emailed over.; rqstng P&A on 1 DC93-00101U (MOTOR) and 1 DC93-00634A (IDLER ) and 2 DC97-16782A (ROLLER )s"
Tim R.
DISHWASHER FRIGIDAIRE PLD4375RFCO Checked unit over front of unit was making a loud buzzing noise and was not cleaning. Unit also dripping water from the sump assembly. Needs new motor and sump assembly. Unit is about 10 to 12 years old in the kitchen. This is a major repair because the unit will have to be removed and flipped over.; rqstng P&A on 1 154461902 (housing) and 1 154844101 (motor kit)
Tim R.
WASHER LG WT1101CW Replaced suspension rods and tested. Unit still was throwing an error code with new rods will need new control. ; ordrng 1 EBR76262102 (CONTROL)
Tim R.
REFRIGERATOR LG LSC27950ST "Replaced parts listed. Unit is still not opening dispenser door. Check for voltage at dispenser no power going to the Spencer. Had power at the top of the door but nothing at the actual dispenser door. Needs freezer side door. Unit is 10 to 15 years old in the kitchen stainless steel; rqstng P&A on 1 #### (FREEZER DOOR), states that autho needed"
Steve M.
REFRIGERATOR KITCHEN AID KRMF706ESS Evap frosted up; ordrd 1 W11087438 (motor-evap)
Steve G.
RANGE GE JBS86SP1SS Unit is not heating up.. ; ordrng 1 WB02T10477 (pcb standoff) and 1 WB27X25594 (RELAY BOARD.) and 1 WB44T10103 (unit bake asm (lwr))
Shawn H.
WASHER LG WT7200CW Upon arrival customer stated unit wont finish the cycle. It wont finish in rinse and spin setting either. Checked unit for error codes. None present. Ran unit to test and cold valve is slow to fill. Checked screen and cleaned. Water pressure did not change any. Unit wont advance because it wont fill with cold water on the rinse portion of the cycle fast enough. Unit needs water valve. ; ordrng 1 5221EA1008F (WATER VALVE)
Shawn H.
REFRIGERATOR GE CWE19SP2NBS1 "Upon arrival found ice forming in bucket, ice sickle forming on back of ice maker and ice on bottom. Ice maker is missing the fill cup. Customer stated unit has been like this from day one but they did not call in due to COVID. Unit needs ice maker funnel. ; ordrng 1 WR29X24823 (cup fill im)"
Shaun S.
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA "Upon arrival found by going into diag that the fan motor has failed and not running, motor is defective and needs to be replaced as part warranty; ordrng 1 EVAPCOVERFRIDGE"
Kevin S.
WASHER MAYTAG MVWB865GC0 "Replaced part on unit, plugged in, still will power on just not able to change any controls settings per jog or buttons... same as old console, could be defective new part. called techline, talked to master tech, tried powering on with lid lock removed, no other remedy. Recommended getting another console and main control board also and if not needed to send back main board if not opened. Case file #7728790092. Lowes may condemn unit due to cost.; rqstng P&A on 1 W11162440 (cntrl-elec) and 1 W11162441 (console)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Upon arrival checked temp readings of 40s in fresh food and around 20F in freezer. Customer has claimed the unit had 3 different times acted up over a period of a couple of weeks to where it has cooled way colder in freezer than normal. Also one time where frost had worked its way up and into fresh food section. No error codes on display, and the time read -13F for the freezer. Put unit into diagnostics, was able to perform some tests from thermistor readings to running evap fan and damper. Ordering thermistors, tstat, and main control.; rqstng P&A on 1 240597203 (sensor) and 1 5303918714 (board assembly MAIN) and 1 808062701 (thermostat) and 1 808137001 (thermistor)"
Kevin S.
REFRIGERATOR MAYTAG MFT2776FEZ00 "Customer issue icemaker not working or producing ice. Took temperature checks ok, no complaints of cooling. Put unit into diagnostics mode, test 56 had E2 error motor lost position could not find home position. Ran test 57 for harvest test, failed not completed after 70sec. Checked made sure ice room fan was wroking for cooling. Need new icemaker, customer ok repair.; ordrng 1 W11294907 (icemaker)"
Kevin S.
WASHER SAMSUNG WF42H5000AW/A2 "Customer complaint of markings on clothes. Did find a few items like some dark plastic pieces wedged in back in between seem of basket and also a clothing tag that had some old soap residue clinged to it. Customer also made issue fabric softener compartment has a crack in it will start to run out immediately prior to starting washer. Will replace dispenser, told customer keep track of any error codes etc. ; rqstng P&A on 1 DC61-01995A (SIPHON CUP) and 1 DC61-03915A (DISPENSER DRAWER BODY) and 1 DC67-00793A (RINSE CAP)"
Kevin S.
REFRIGERATOR LG LSFXC2496S/01 Upon arrival unit reading in 50s for frig and -3F for freezer. Customer had an error code RF E. The fan is definitely running and hitting something or going bad. No excessive ice or frost buildup.. Not circulating the air properly. . Had Chris get part number for unit.; ordrng 1 EAU63503705 (MOTOR ASSEMBLY)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TWTWB Found leak in EVAP coil compartment ; ordrng 1 5303918274 (EVAP COIL) and 1 5303918358 (filter-drier w dye)
Brad A.
OVEN FRIGIDAIRE LFEF3054TFG "Found door glass broke while baking, ordered outside glass of door. ; ordrng 1 316452758 (DOOR GLASS)"
Brad A.
MICROWAVE WHIRLPOOL WMH78019HZ1 "Found touch panel on door not responding, giving an f2 e1 error code. Needs new door. Ordered door with touch panel. Located in the kitchen, manufactured 3/2018.; rqstng P&A on 1 W11196131 (door/mw)"
Brad A.
MICROWAVE SAMSUNG ME18H704SFG/AA Found door assembly has broken and is not able to have latch mounted in place properly. Ordered door assembly.; rqstng P&A on 1 UNKNOWN (DOOR ASSEMBLY)
Brad A.
WASHER SAMSUNG WF395BTPASU/A1 "Found unit needs tub job, bearings making loud noise, found bellow torn due to tub going off balance. Needs bellow, front and rear outer tub, inner basket. Located in the basement, manufactured 2012.; rqstng P&A on 1 UNKNOWN (FRONT OUTER TUB) and 1 UNKNOWN (REAR OUTER TUB ) and 1 UNKNOWN (INNER BASKET) and 1 UNKNOWN (BELLOW)"
Tim R.
RESIDENTIAL REFR FRIGIDAIRE FRS23KF5CB5 Replaced ice maker due to not cycling. Checks ok ; used 1 241798224 (ICE MAKER) from stock
Tim R.
WASHER MIDEA MAD160S2801 Cleared drain pump. Checks ok
Tim R.
REFRIGERATOR GE GSS25LSPABS Replaced shorted control and dispenser paddles. Checks ok unit is 10 years old in the kitchen.
Tim R.
WASHER MAYTAG MHWE200XW00 Replaced shorted drain pump. Checks ok
Tim R.
WASHER WHIRLPOOL LSR8233EQ1 Checked unit over found small amount of oil underneath the washer removed motor and found that the gear case seal had come loose. Reinstalled seal and silicone. Checked OK
Tim R.
WASHER LG WM2455HW Needs drain pump. Customer took door latch off and didnt have it their son has it so it would have to be reinstalled before repair. Customer wants to think about it
Tim R.
COOKTOP LG LCE3010SB Checked unit over found that the unit doesn't have proper power to unit. Fixed wire nuts. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RFG298HDRS Checked unit over found that the dispenser wasnt giving cubed. Fixed solenoid. Checks ok.
Tim R.
DRYER SAMSUNG DV40J3000EW/A2 Replaced main control. Tests ok
Tim R.
WALL OVEN GE ZEK7500SH3SS Checks unit over found that the unit was making a clicking noise causing the door lock to constantly trying to lock. Fixed door lock and reset control and reprogrammed control. Checks ok
Steve M.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 It is leaking water on the floor due to clogged P-trap drain on the back clear drain unit is operating properly
Steve M.
DRYER SAMSUNG DV400GWHDWR/AA Dryer wont start due to bad belt pulley. Replaced pulley; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve M.
REFRIG/SIDE-BY-S FRIGIDAIRE PLHS267ZCB3 Unit is not cooling due to faulty defrost control. Cant get evap fan up to speed either. Defrost control 5303918476 is NLA as of 12/19.
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US2A Replaced parts. Tested motor ran with no issues.
Steve M.
WASHER-DRYER COM GENERAL ELECTRIC GUD27ESSM1WW Found motor completely loose from drive assembly. One bolt completely missing and the other one was loose. Reattached motor assembly. Test ran washer unit checked OK
Steve G.
RANGE - GAS FRIGIDAIRE FGGF3032MWC "Broil is not working, but getting a glow. Installed new bake ignitor. Cycled."
Steve G.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA 02 Installed new icemaker assembly cycled unit test OK
Tim R.
REFRIGERATOR BO SAMSUNG RF28HFEDBBC/AA Replaced icemaker. Checks ok; used 1 DA97-15217D (ICE MAKER) from stock
Steve M.
REFRIGERATOR GE PWE23KSKESS Unit is not cooling properly and there is a strange humming noise due to frosted evaporator cover causing excess ice in the fan assembly which also needs to be replaced along with two temperature sensors to ensure proper temperature balance. These parts were recommended by technical support at GE. Installed parts listed unit is operating properly