Local Reviews
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Steve M.
DRYER LG DLEX7700VE Dryer door not opening and closing properly. Found this is a dual action door. Found the latch was stuck in the closed position not allowing in the door to latch closed properly. Reset the door latch dryer is now operating properly
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Icemaker not working. Found frozen water line. Applied sealant to ceiling of icemaker room around water line and on the rear of fridge where water line enters. Cycled and ran through diag. Operating ok
Steve M.
MICROWAVE GE PEB7227DL1WW Unit Heating inconsistent heating in consistent and door hard to open. Found broken lever on console assembly and latch assembly. Installed parts listed. Microwave door operating ok and heating properly.
Tim R.
ELECTRIC RANGE WHIRLPOOL WFE510S0AB0 Replaced front left burner switch. Checks ok ; ordrng 1 W10434452(TS) (switch-inf)
Steve M.
REFRIGERATOR SAMSUNG RT21M6213SR/AA Customer instruct . Concerned with popping/cracking noises every so often.Explain how the defrost cycle operates and why you may hear some noises.Checked for service bulletin and for error codes. Unit is operating properly.
Tim R.
DRYER WHIRLPOOL DBSR463EG7WW Fixed wiring for start switch and temperature switch. Replaced knob. Checks ok.; ordrng 1 WH01X10307(TS) (knob & clip asm)
Steve M.
FREEZER GE GDE21EGKFREE Icemaker is overflowing building ice formations... found kinked water line in icemaker filll tube assembly causing slow fill and freezing of water in fill cup. Removed assembly pulled hose out to remove kink. Sealed with silicone. Test cycled icemaker. Unit operating properly.
Steve M.
DISHWASHER KENMORE 665.160224 Unit won't complete cycle. Runs for hours and hours. Needs main control. Another installed control 32 days ago. Vendor sendin out previous servicer due to part bein under warranty.
Steve M.
DRYER SAMSUNG DV45H7000EW/A2 Dryer won't run. Found broken idler pulley. Installed pulley and cleaned dryer. Unit running and heating properly ; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve G.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Customer states that the unit is not making ice. Ice maker would not cycle. Installed new ice maker.. cycled. ; pckd up 1 WPW10300022 (icemaker)
Steve G.
DRYER SAMSUNG DVE52M8650V/A3 Installed new rollers and drum assy. Cycled. Test ok
Steve G.
DRYER SAMSUNG DV48J7700EW/A2 Customer states that the unit will not spin. . Found that the unit has a bad idler pulley. Installed new pulley. ; pckd up 1 DC93-0063A (IDLER PULLEY)
Steve G.
OVEN FRIGIDAIRE FGET3065PFD "Removed the unit from the hole, installed new main board and found a broken wire to bake element. Repaired the wire, cycled. Test ok. Broil element was not needed. Return part Spoke to Vendor. Gave extra labor do to the wall oven being pulled. AUTHO PRQ1566107"
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Customer states that the ice maker was making noise. Found that the ice maker was making a clicking noise. Found a piece of ice caught between the bail arm and cabinet. Cycled.
Steve G.
DRYER SAMSUNG DV431AEW/XAA "Customer states that she is not getting any heat. Found that the heating element was shorted out. Installed new heater, cycled unit test ok. Did adv customer to have house vent cleaned out. ; pckd up 1 DC97-14486A (HEATER)"
Steve G.
RANGE JENN-AIR JES9750CAS02 "Installed new front left and rear infinite switches, new indicator light and terminal. Cycled"
Steve G.
WASHER LG WT5680HWA /01 Customer states that the unit the wash plate bolt came out. Tech noticed that the bolt did not have any loc-tite on the bolt. Put some loc-tite on the bold and tighten down. Cycle.d
Steve G.
REFRIGERATOR LG LFX31925ST/08 Installed new freezer upgrade evap cover. Installed new main board. Cycled. Test ok.
Steve M.
RANGE LG LRG4115ST/00 Center burner is not lighting. Found bad manifold control.; ordrng 1 EBF60662901 (IGNITER HARNESS) and 1 MEE63084901 (BURNER IGNITER )
Steve M.
DISHWASHER FRIGIDAIRE LGID2475QF5A Unit is getting i30 error. Water is leaking from front of dishwasher. Found lower spray arm broken in two. Dishwasher installation is not correct. Vendor denied coverage of spray arm. Bill out for trip.
Shawn H.
WASHER SAMSUNG WA45H7000AW/A2 "1E water level error, 4E water supply error, UE unbalance error codes found. Found cold water screens clogged with rust. Unit would get to rinse portion of cycle and because it had low pressure on the cold side it took too long to fill. Machine would not proceed on with cycle. Cleaned screens and ran to test. All ok."
Shawn H.
RANGE ROPER FES330KQ0 Installed all provided parts and ran to test. All ok. No more overheat condition.
Steve G.
WASHER GE GTW750CPL1DG "Customer needs main board and lock per techline. Tech ordered board but part was not transfer in.; pckd up 1 WH01X27954 (LOCK ), ordrd 1 WH18X28178 (BOARD)"
Shawn H.
DRYER MAYTAG SDE305DAYW "Checked unit and found belt broken, motor pulley sheared, and idler locked up. Unit would need motor, blower wheel, belt and idler assembly. Customer does not wish to repair at this time. Paid cash."
Shawn H.
WASHER LG WT1501CW Spoke with customer and he stated that temps in normal will not reach 90f but when he ran heavy duty cycle it reached 90f+. Called LG and tech stated that each cycle has a different temp for hot. Normal cycle will not be as hot as heavy duty. Also that the load size effects how much hot is added by the machine. Tech advised for customer to run nearby hot water to purge line of cold water like you would with a dishwasher. Also for customer to adjust cycle use accordingly. Calling vendor to update and close out ticket.
Shawn H.
DRYER GE GTDP180ED0WW Installed all provided parts and ran to test. All ok.
Shawn H.
DISHWASHER WHIRLPOOL DU945PWSQO Checked unit and found full of water still. Checked drain winding resistance and found it within spec. Checked voltage and not getting proper voltage to motor. Checked at board and found connector for drain motor loose at board. Reinserted and ran to test. All ok. Collected deductible.
Steve G.
WASHER WHIRLPOOL WTW4816FW Customer states the unit is not shifting to proper settings that she selected on delicate the unit is filling all the way up to the top on heavy duty the unit barely gets any water tech did pre-order parts customer relayed to come out following Monday; ordrd 1 W11170319 (BOARD )
Steve G.
DISHWASHER SAMSUNG DW80F600UTS/AA 01 Customer states that the power button is not working. Tech did get power to the main board. Ordering main board and console. ; rqstng P&A on 1 DD82-01093A (CONSOLE ASSY) and 1 DD82-01139B (BOARD)
Shawn H.
WASHER WHIRLPOOL GHW9250ML2 Installed all provided parts and ran to test.
Steve G.
WASHER GE GTW750CPL1DG Customer states that they had to shut off the main house water due to leak. When they turn on the house water customer did a load of laundry and an error code came up H20 supply. Check the hoses and unit is getting good water . Unit will fill up once agitates is when the error code comes Greg techline. ; schdld next appmnt for 3/26 TUE !
Steve G.
DISHWASHER GE GDT625PSJSS Customer states that the console came apart. ; ordrng 1 WD12X20184 (console top control) and 1 WD34X21700
Shaun S.
WASHER HOTPOINT HSWP1000M4WW "Upon arrival tech found that agitation on washer was working just fine, tried on different settings and setting in which customer had complaint on, found no issue at this time, unit checks ok upon techs departure"
Shaun S.
DRYER SAMSUNG DV42H5000EW/A3 "Upon arrival found that idler pulley was bad on unit, removed and replaced idler pulley on unit, ran and checked out, unit checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock"
Steve G.
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Installed new ice maker kit and clips. Sealed up the ice room. Test ok. ; ordrng 1 DA82-02367A (CLIPS) and 1 DA97-15217DTS (ICE MAKER)
Shaun S.
DISHWASHER GE GDT695SMJ4ES "Upon arrival tech found door not closing properly due to door seal out of place causing door not to shut and seal properly, tech repaired seal checked operation of door, had customer observe repair and checks herself, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR GE GFE26GSKBSS "Upon arrival found that unit was in the sabbath mode, customer was able to find manual on unit and tech removed sabbath mode from unit by holding lock and light down for 3 seconds, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Upon arrival customer gave tech replacement bulb to install on unit, tech installed bulb for customer checked operation of lights, unit checks ok upon techs departure"
Steve G.
RANGE GE JB645DK4WW Customer states the the burner are not equal. They do not burn at the same rate. Customer states the the top is has scratches and tech adv. customer that tech can not replace the top due to some scratches and burnt on food.Tech did notice that all three pots are boiling fine with in range. Tech did try to explain that the burner will fluctuate. When load testing the unit all three pots started boiling.
Shaun S.
REFRIGERATOR MAYTAG MFI2570FEZ05 "Upon arrival removed and replaced jammed filter on unit, tech made adjustment to filter housing for us toner to remove next time easier, also preformed customer education on usage of the unit, product checked ok upon techs departure"
Shaun S.
WASHER SPEED QUEEN AWN432SP113TW04 "Removed and replaced belt, valve and timer on unit, after repairing tech attempted to test unit and found very little cold water coming into machine, tech pulled hose back off valve and tested, extremely poor water pressure, tech informed and should customer problem, they will need a plumber to correct water pressure situation"
Shawn H.
DRYER WHIRLPOOL GEW9200LW1 Checked unit and found heating element shorted open. Unit also full of lint. Unit needs heating element and cleaned out. Collected $100.00 deductible. ; ordrng 1 WP3387747 (element)
Shaun S.
DRYER SAMSUNG DV50K8600EV/A3 "Upon arrival found that unit has a defective idler pulley, tech removed and replaced idler pulley on unit, ran and checked out, unit checks ok upon techs departure ; used 1 DC93-00634A (IDLER PULLEY) from stock"
Shawn H.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Found upper ice maker in need of service bulletin. Thawed out ice maker and turned off while we wait on authorization from vendor.; rqstng P&A on 1 DA81-05595A (RTV ) and 1 DA82-02367A (Y CLIPS) and 1 DA97-15217D (ICE MAKER)
Shawn H.
DISHWASHER SAMSUNG DW80K7050UG/AA Unit will drain but will not wash. Found wash motor getting voltage but not moving. Unit needs wash motor. ; ordrng 1 DD82-01314A (WASH MOTOR)
Shaun S.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Upon arrival found that unit has a bad imk and a defective auger assm on unit, tech removed and replaced both parts on unit, ran and checked out, unit checks ok upon techs departure; used 1 DA97-12540G (AUGER), and 1 DA97-15217D (IMK) from stock"
Shawn H.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Customer not at home. Will try and return later today. Called customer to set up return visit and he needs to reschedule he will call in with a good day and time. ; saved tckt
Shawn H.
WASHER SAMSUNG WF42H5000AW/A2 "Checked unit over and with a load in spin cycle it vibrates excessive and is very noisy. Unit has a bearing noise. Per Vendor add sand paper squares under legs to prevent walking. Unit needs rear tub, inner spin basket and tub gasket. Customer is calling Vendor to exchange unit. Advised customer we would order parts as normal and to call us if it gets replaced. Cannot find PN for inner spin basket. Getting with Shari in the am.; rqstng P&A on 2 DC81-00041A (SAND PAPER )s and 1 DC97-17040B (TUB BACK)"
Kevin S.
RANGE FRIGIDAIRE FFEF3003UWB "Installed parts, checked to make sure door sealed properly. Still slight indentation to door right hand side where screw mounted. Unit checks ok."
Kevin S.
OVEN FRIGIDAIRE FGET3065PFB "Replaced outer door assembly, cleaned up broken glass in unit. Replaced door back on unit, checks ok."
Shawn H.
WASHER LG WM3670HVA "Checked unit and found spray from dispenser top into detergent cup weak. Good water pressure to unit. Valves are operations correctly and hooked up properly. Unit needs dispenser assembly. Customer also had complaint of leak from door down to pedestal. Checked for leak. Found door boot no sealing well against door. No signs of tears and seal is clean. Unit needs door boot, dispenser drawer, and housing. ; ordrng 1 4925ER1015B (DISPENSER HOUSING) and 1 AGL74074329 (DISPENSER DRAWER) and 1 MDS47123619 (DOOR BOOT)"
Kevin S.
DISHWASHER SAMSUNG DW80K5050UG "Part of the tub framing has come apart and is catching from the bottom rack. Called techline, explained the situation, used visual app to take pictures, this is part of the channel for where the tub seal seats in. This is a non repairable issue. The customer is to be called in 24-48hrs and to give them an exchange #700305302."
Kevin S.
WASHER MAYTAG MVWB865GW0 "Replaced lid lock assembly. Put unit into normal wash mode, unit lock switch is now engaging, and has completed cycle without issue."
Kevin S.
DISHWASHER FRIGIDAIRE FFCD2413US1A "Replaced float switch, ran unit in normal wash cycle. Unit filled, washed, and drained properly. Cycle complete, unit checks ok."
Shaun S.
WASHER WHIRLPOOL WTW8500DC0 "Upon arrival and testing unit,tech found that unit has a bad washplate, it is stripped out in middle and not asking clothes properly ; ordrng 1 W10752283 (washplate)"
Shaun S.
DRYER WHIRLPOOL WED5860SW0 "Upon arrival and testing unit found that it has a defective door switch that needs to be replaced, itÍs sensing door is still open and will not run; ordrng 1 WP3406107 (switch-dor)"
Kevin S.
DISHWASHER KITCHENAID KDTE104ESS2 "Upon arrival customer claimed unit was leaking and also not working on various functions. Ran unit in express function, was able to determine leak coming from float area, i tighten plastic nut under the float and the leaking has stopped. Checked unit on various functions with customer normal, express, pro wash and each cycle seemed to be filling washing and drains ok. Customer is ok with continue use of the unit and to let us know of any further issue. Collected service call fee."
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA Installed compound around tubing and fill tube to prevent freezing up; used 1 241920103 (WATER TUBE) from stock
Kevin M.
REFRIGERATOR SAMSUNG RS265TDRS/XAA02 Installed new ff fan assy and checks ok
Kevin M.
FREEZER FRIGIDAIRE LFFU14F5HWL Cont brd is out on the unit cust declined repair
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT21HS6JK0 Replaced ice maker that was leaking and pd cl#1155; used 1 5303918277 (IMK) from stock
Shaun S.
WASHER LG WT1101CW "Upon arrival found that unit is in need of new user interface and a new main control, intermediate issue for unit not wanting to power on after being used ; rqstng P&A on 1 USER INERFACE and 1 MAIN CONTROL, states that autho needed"
Shaun S.
WASHER GE GFWR2700HOWW "Upon arrival found that rear half of tub has a blown bearing and is leaking water from it also, and found that inner basket feels broken also when testing unit; rqstng P&A on 1 INNER BASKET and 1 REAR TUB ASSM and 1 TUB SEAL, states that autho needed"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PEBA Called tech line fill tube keeps freezing up -Vendor-deemed non repairable -they will follow-up with cust about 2 business days
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Upon arrival found the right side bulb in top of fridge compartment was burnt out and broke off in socket, tech pulled socket out and was able to remove broken bulb from unit, customer to get replacement bulbs, unit checks ok"
Kevin M.
REFRIGERATOR SAMSUNG RF28K9070SR/AA "Installed parts per IMK bulletin and took pictures as I went and checks ok; used 1 DA81-05595A (SEALANT), 1 DA82-02367A (Y CLIP), 1 DA97-14474C (ICE TRAY), and 1 DA97-15217D (IMK) from stock"
Kevin S.
REFRIGERATOR GE GDE25ESKGRSS Customers door has issues where the bottom of door will not properly open or close. Adjusted door from top hinge was able to straighten door and is better now. Told customer let us know of any further issue.; saved tckt
Kevin M.
REFRIGERATOR KENMORE 1068539582 Found bad wiring non repairable due to Age calling Vendor. cust will get a call within a few days
Kevin S.
RANGE WHIRLPOOL WFC150M0EW1 "Connected unit, checked bake and broil function ok. Found left rear burner not coming on. Checked wiring connections good, continuity check back to switch ok. Determine bad infinite switch, will replace.; ordrng 1 WP3148953 (switch-inf)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Installed main brd and EVAP fan motor and unit checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611LWHA Found motor not advancing replaced IMk and checks ok; used 1 241798224 (IMK) from stock
Jeffrey G.
DRYER SAMSUNG DV42H5000EW/A3 Venting to outside kinked.
Jeffrey G.
REFRIGERATOR WHIRLPOOL ET22RKX6N00 d 4-98. Comp.trying to start but too hot. Found paper blocking condenser fan.
Kevin S.
RANGE FRIGIDAIRE FFEF3003UWB "Upon part inspection only received one end cap when i need two. The parts diagram showed (2) so i assumed came in a pair, but was informed that means 2 are needed only. Will order another then complete.; ordrng 1 316137000 (end cap)"
Kevin S.
DISHWASHER FRIGIDAIRE FGID2466QF6A Found issue with water valve not filling. Checked float and that voltage was coming to the valve. Will order new valve.; ordrng 1 807047901 (valve)
Kevin S.
RANGE WHIRLPOOL WFC150M0EW1 schdld next appmnt for 3/26 TUE !
Jeffrey G.
DISHWASHER WHIRLPOOL DU800CDW5 Replaced door gasket and latch kit ok
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TD0 "Lights and sensors arenÍt communicating with brd ; ordrng 1 218906802 (socket-light/lamp) and 1 240505801 (switch,light) and 1 242278801 (thermistor assembl) and 1 5304511738 (LIGHT) and 1 A01078804 (control)"
Jeffrey G.
REFRIGERATOR FRIGIDAIRE ED5FHEXLQ00 Mfd 6-02. Comp. hot from trying to start. Bad compressor. Unit is 17years old.. called rental agent they will replace unit
Kevin M.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA FF & FZ Fan assy sencors and leak kit ; ordrng 1 DA32-10104V (SENSOR ) and 1 DA82-01415A (LEAK KIT) and 1 DA97-08541A (FZ FAN ASSY) and 1 DA97-12608A (FF FAN ASSY)
Jeffrey G.
HOME LAUNDRY ELE LG WD100CV Replaced entire lid to Mini washer. Ok
Jeffrey G.
RANGE SAMSUNG NE59J7630SG/AA. MFD2 Replaced convection fan motor. Ok run and checked operation
Kevin M.
REFRIGERATOR WHIRLPOOL GD25DIXHS00 Found no water getting to the ice mAker; ordrng 1 W10408179 (water vavle asm)
Kevin M.
REFRIGERATOR LG LFX28968ST/01 FZ fan assy is icing up need to replace; ordrng 1 AEB73764503 (FZ FAN ASSY)
Kevin M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Showing error code 40 E ice fan motor assy needs replaced; ordrng 1 DA97-08434C (FAN ASSY)
Brad A.
RANGE FRIGIDAIRE FFEF3003UWB "Installed new terminal block. Unit is working properly, all operations check ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2614QP4A "Found defrost sensor open and damper not opening; ordrng 1 242303001 (damper assy) and 1 5303918214 (thermostat,defrost)"
Jeffrey G.
REFRIGERATOR KENMORE 795.51819.410 Comp.runs no cool no frost.. mfd 03-15. Unplugged unit did not come right back on indicating unit still holding charge. This unit is built by L.G.; ordrng 1 TCA35911910 (COMP.) and 1 WPW10143759 (DYE FILTER DRIER)
Jeffrey G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Needs drain kit.; ordrng 1 DA82-01415A (DRAIN TUBE KIT)
Jeffrey G.
WASHER HAIER RWT360BW Need drain pump. Drain hose and part that drain hose connects on to ; ordrng 1 DRAIN PUMP and 1 DRAIN HOSE and 1 DRAIN ELBOW
Jeffrey G.
WASHER MAYTAG MVWB765FW2 Roars in spin. Needs bearing or gear case. Double rate for trans.?; ordrng 1 W10811956 (GEAR CASE)
Jeffrey G.
WASHER WHIRLPOOL WTW5000DW1 Needs control board stuck key. Stuck key error code; ordrng 1 W11116590 (CONTROL BOARD)
Jeffrey G.
RANGE FRIGIDAIRE FGIF3036TFA Needs E.O.C. And touch board also.; ordrng 1 530451126140.35-23.22 (TOUCH OR KEY BOARD) and 1 5304514664154.34-118.23 (E.O.C.)
Jeffrey G.
REFRIGERATOR SAMSUNG RF263TEAESG/AA 02 . Has. 23 E code. Needs condenser. Fan replaced. Replaced condenser. Fan motor ok part from asi stock. ; ordrng 1 COND.FANMAR.PARTFROMASISTOCK (DA97-15765A REPLACED3/25/19)
Brad A.
DRYER WHIRLPOOL WED6620HC0 "Found thermal fuse open, ordered new thermal fuse.; ordrng 1 W10909685(DN) (fuse-thrml)"
Brad A.
WASHER MAYTAG MVWC465HW2 "Found leak at drain hose, ordered new hose.; ordrng 1 W11244231 (DRAIN HOSE)"
Brad A.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 "Unit will not make ice, tested ice maker on diagnostic mode, unit will not harvest properly. Ordered new ice maker.; ordrng 1 243297606(DN) (ice maker)"
Brad A.
DISHWASHER FRIGIDAIRE FFCD2413UW1A Found drain pump not draining when proper voltage is applied. Ordered new drain pump.; ordrng 1 A00126401(DN) (DRAIN PUMP)
Brad A.
WASHER MAYTAG MVWC565FW1 Found actuator not shifting from agitate to spin with proper voltage applied to it.; ordrng 1 W10913953(DN) (ACTUATOR)
Tim R.
REFRIGERATOR FRIGIDAIRE FGHC21331PFCA Replaced icemaker and ice bucket. Checks ok.; ordrng 1 241709804(TS) (ice maker)
Tim R.
DISHWASHER KITCHEN AID KUDE40FXWH5 Adjusted new dishwasher for customer
Steve M.
COOKTOP GE JBP21BC1WH Both large cook elements testing back found faulty terminal blocks on both elements and one bad infinite switch.; ordrd 2 WB17T10006 (block insulator)s and 1 WB24T10025 (infinite switch) and 2 WB30T10074 (surface element)s
Steve G.
OVEN GE JB860SJ5SS Customer states that when she cooks the temp is a hit or miss. When she cooks the same food it might be cooked an hr sooner or an hour later. Sometimes it cooks just fine; ordrng 2 GEWB21X22134 (SENSOR )s and 1 GEWB27X27125 (MAIN BOARD)
Steve G.
OVEN FRIGIDAIRE FGET3065PFD Customer states that the unit upper oven is not heating to temp. Tech order parts. ; ordrd 1 FR139008900 (BAKE ELEMENT) and 1 FR316443936 (CONTROL )
Tim R.
WASHER GE GTW330ASK0WW Replaced control due to unit not advancing through the spin. Fixed leak on bottom of tub.
Tim R.
DISHWASHER KENMORE 465.133436 Disassembled upper draw and cleaned out. Checks unit over found drain pump was working but drain line was plugged up. Instructed customer heÕd need a plumber.
Shawn H.
WASHER WHIRLPOOL WFW92HEFW0 Found siphon tube for detergent cartridge blocked. Removed tube and could not clear blockage. Unit needs detergent dispenser housing. ; ordrng 1 W10862190 (dispenser)
Tim R.
DISHWASHER KITCHEN AID KDFE104DBL4 Replaced racks and adjusters. Checks ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHB2741PFAA Found upper ice maker frozen. Unit is in need of the air handler kit and evap fan. Fan is shorted open. ; ordrng 1 5303918784 (air handler housin) and 1 5304493604 (fan & gasket kit)
Tim R.
DISHWASHER WHIRLPOOL WDF520PADM7 Checked unit over found drain was plugged cleared drain. Checks ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHC2331PF0 "Checked unit and found compressor squealing and humming. Could not duplicate concern of ice not dispensing. Unit would need compressor, evaporator, and drier. ; rqstng P&A on 1 5303305677 (drier/filter) and 1 5303918284 (evaporator) and 1 5304475104 (compressor kit), states that autho needed"
Tim R.
WASHER WHIRLPOOL WTW4800XQ4 Unit leaking oil and water. Putting into options per vendor.
Tim R.
DISHWASHER KENMORE FDB435RFS2 Checked unit over found that the dishwasher handle wasnÕt adjusted correctly and door wouldnÕt open. Fixed handle and tested. Unit working good.
Steve M.
DRYER SAMSUNG DV48J7770EP/A2 Dryer squealing very loudly disassembled and found all four drum support rollers bad. Replaced all rollers dryer is running properly.; used 4 DC97-16782A (PLASTIC SUPPORT) from stock
Shaun S.
DISHWASHER FRIGIDAIRE LFID2426TF1A Upon arrival found that door latch is broken on the inside of the door causing door not to latch itself shut; ordrng 1 5304516818 (LATCH)
Steve M.
WASHER ROPER RTW4516FW2 "Wash basket broke from post. Major damage to outer tub and tub cap. Cannot turn GEARCASE ASSEMBLY. Unit will not power on. Called Vendor, Submitted parts and she deamed uneconomical."
Kevin S.
HOME LAUNDRY ELE LG WM3270CW "Upon inspection of parts, noticed the rear outer tub was damaged and is missing the rear bearing before leaving office. Notified management and called and left a message with customer about the situation.; saved tckt"
Kevin M.
ICEMAKER FRIGIDAIRE LGHB2867PFLA Air handler and IMK checks ok fill tube keeps freezing up ordering permagum to seal water line and fill tube ; ordrng 3 5305877995 (compound)
Steve M.
WASHER GE GTW680BSJ3WS Installed parts listed washer is running properly
Steve M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Parts warranty icemaker. Computer relay kept icemaker running nonstop.. motor locked up. Installed main PCB. Unit is operating properly.
Steve M.
WALL OVEN WHIRLPOOL WOS51ES4EB00 Unit making a high-pitched buzzing sound while heating. Removed oven from wall. Removed front panel to gain access to blower assembly. Paneling not secure from factory to restrain blower assembly. Secured blower and panel. Oven is running properly.
Steve G.
WASHER GE GTW490ACJ5WS Installed new main board and lock assy. Tech was able to program unit but not run thru test. No hook ups
Jeffrey G.
DRYER SAMSUNG DV42H5000EW/A3 Replaced left front rollor W/shaft. Ok ; ordrng 1 DC97-16782AT.S. (ROLLOR AND SHAFT T.S)
Steve G.
DISHWASHER LG LDF7551ST Customer states that the unit is popping up an error code of HE and the soap dispenser is not opening up as well. Tech check heater and found that the heater is good. Customer needs main board and soap dispenser. Customer going to think about the repair. If they want repair customer going to call and ASI will pre order parts.
Jeffrey G.
WASHER LG WM3570HVA Needs user interface and power relay board. ; ordrng 1 EBR78534402 (USER INTERFACE BOARD) and 1 EBR78534501 (POWER RELAY BOARD)
Steve G.
WASHER LG WM3570HWA/ 01 Installed new display board. Test .ok..
Steve G.
REFRIGERATOR KITCHENAID KSCS25FTSS01 Spoke to techline and after researching several things they recommend that the main board by the inverter compressor board needs to be replaced. Installed new board kit. Cycled unit
Steve G.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA "Check the heater and bi-metal both check out ok. Installed new board. Board was defective, not letting the unit go into defrost mode. Cycled unit."
Steve G.
REFRIGERATOR WHIRLPOOL GSSHAXLL02 Customer states that the unit is leaking. Found that the unit had a clogged defrost drain line. Thawed out drain line . Flush hot water down. Test ok.
Shawn H.
DISHWASHER KITCHEN AID KUDP01FLWH3 Installed all provided parts and ran to test. All ok no leaks.
Shawn H.
DRYER WHIRLPOOL WED4815EW1 Checked unit and found timer motor getting 220vac but not advancing. Replaced timer and ran to test. All ok. Timer advances and unit shuts down now. Heating just fine.
Shaun S.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Upon arrival ran and checked out imk on unit found imk making noise and not cycling properly, removed and replaced imk with one from truck stock, cycled through, checks ok; used 1 DQ7824706Q (IMK) from stock"
Shawn H.
MICROWAVE FRIGIDAIRE FPBM3077RFA Checked unit over and found it to operate fine on first use. Pulled cover to check connections. When I ran to test again the U/I was inop and the E11 code popped up. Found wire from door to cabinet pinched and split. Unit needs control panel. Customer does not wish to repair.
Shaun S.
DRYER HOTPOINT HTX24EASKOWS "Upon arrival ran and tested unit found unit cycling and functioning as it normally should, went through unit with customer present unit checks ok upon techs departure"
Shaun S.
DISHWASHER GE GSD3200J00BB "Reinstalled screws in counter top that tech forgot to install, tech then showed customer that unit was secure and functioning upon techs departure"
Shaun S.
DRYER WHIRLPOOL GEW9250PW1 "Upon arrival ran and tested unit, found that unit has a bad heating element. Removed and replaced defective element on unit, ran and tested product with customer present, unit checks ok upon techs departure ; used 1 3387747 (ELEMENT) from stock"
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Installed new IMK and Damper assy and checks ok; used 1 241798231
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2615TD0 Found door switch not closing properly installed new door switch
Kevin M.
REFRIGERATOR WHIRLPOOL GD25DIXHS00 Found bad optics & Im not advancing replaced IMK and optics pd ck#1416
Kevin M.
REFRIGERATOR MAYTAG MSD2641KEB Unit has refrigerant leak calling Vendor- not repairable -replacement options auth#106ISML
Brad A.
REFRIGERATOR FRIGIDAIRE FFHT1832TP0 "Found leak in suction line, repaired leak, charged system, unit is cooling properly."
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 "Installed new damper assembly, unit is cooling properly. All operations test ok."
Tim R.
REFRIGERATOR SAMSUNG RF23J9011SR Adjusted waterline for icemaker. Check ok.
Tim R.
WASHER AMANA NTW4516FW2 Checked unit over found that the unit wouldn't spin out. Replaced run capacitor.; ordrng 1 W11175257 (CAPACITOR)
Tim R.
DRYER MIDEA MDD160A2301 Replaced control. Checks ok.
Tim R.
WASHER GE GFW450SSM1WW Replaced parts. Checks ok.
Tim R.
WASHER MAYTAG MVWX655DW1 Replaced gear case. Unit checks ok; pckd up 1 W11035751 (gearcase)
Tim R.
DRYER AMANA NED4655EW1 Replaced rollers. Checks ok.; used 1 349241T (ROLLER KIT) from stock
Tim R.
DISHWASHER BOSCH SHEM3AY52N/01 Instructed customer on soap and drying issues and showed how to properly fill rinse aid.
Tim R.
REFRIGERATOR SAMSUNG RS25H5111SR Checked unit over ice maker would cycle but not completely and would nOt fill with water.; ordrng 1 DA62-02360B (FILL VALVE) and 1 DA92-00624A (CONTROL)
Tim R.
DISHWASHER BOSCH SHE863WF2N/10 Replaced fill valve and control. Found that the customers water line was completely clogged up with calcium and hard water keeping the unit from filling with water.
Tim R.
DRYER SAMSUNG DV48J7770EP/A2 Replaced rollers. Checks ok; used 2 DC97-16782A (PLASTIC SUPPORT) from stock
Tim R.
WASHER WHIRLPOOL GHW9100LW1 Unit needs complete tub assembley. VENDOR PUTTING INTO OPTIONS.
Steve M.
COOKTOP MAGIC CHEF G88E-1 Right side burners are not heating properly per customer. Unit seems to be heating fine. temp of 350 degrees on high. Unit is 30+ yrs old. Pts nla. All burners heating.29x21 187sawl autho
Steve M.
WASHER SAMSUNG WF45N5300AW/US Start button is not working unit will not start and lock during cycles. Installed new user interface board. Washer is operating properly
Steve M.
REFRIGERATOR KITCHENAID KRFC704FBS01 Icemaker not working. Found several errors for Icemaker not finding home position. Reset fridge. Removed icemaker. Inspection checked ok. Ran back through system diagnostics. Unit cycled properly.
Steve M.
REFRIGERATOR LG LFXC24726S/00 Ice production is very low. Cubes are full size. Ice room is 3.2 F. Need to install new icemaker ; ordrng 1 AEQ73130004 (IMK)
Steve M.
WASHER WHIRLPOOL MVWC360AW0 Speed sensor fault. Won't spin. Installed actuator. Unit operating properly.; used 1 W10006355 (ACTUATOR) from stock
Steve M.
WASHER GE GTW680BSJ3WS Won't advance through spin ; ordrng 1 WH18X28175 (MAIN CONTROL)
Steve M.
RANGE WHIRLPOOL WFG975H0HV0 Installed parts listed. Unit responding properly
Steve M.
REFRIGERATOR SAMSUNG RF31FMESBSR/AA Icemaker not producing ice. Installed new icemaker and auger assembly. Silicone ice box and installed y clip. Adjusted water tube.
Steve G.
REFRIGERATOR SAMSUNG RF4287HARS/XAA "Customer states that the middle drawer is not holding the temp but the freezer and main refrigerator section is fine. Time of service call everything is cooling fine. Tech check the following: all gaskets, fans, door switches to make sure fans kick on as well as all of the lights go out. Put unit into diag. No error codes Josh vender relations. 107 jjtp"
Steve G.
DISHWASHER GE GDF510PSD4SS Unit was not getting any water to the unit. Installed new water valve and main board assy. Clean out the float area as well. Cycled unit.
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2622MSJ Customer states that unit is not making any ice. Try to cycle the ice maker and motor would not turn. Installed new ice maker. Cycled. ; pckd up 1 241798224 (ice maker)
Steve G.
WASHER LG WT1501CW Customer states that the hinge that is attached to the lid is cracked so it is difficult to close the lid tech got pictures from homeowner preorder part advise we would be back when the parts come in customer was OK with pre-ordering parts; ordrng 1 AFG73089808 (LID ) and 1 AGL74774209 (PANEL)
Steve G.
DISHWASHER WHIRLPOOL WDTA50SAHW Customer states that the upper rack rear hard to pull out. Found that one of the upper rack wheels was broken. Installed new rack adj kit. Test ok; pckd up 1 WPW10712395 (UPPER RACK ADJ KIT)
Steve G.
REFRIGERATOR WHIRLPOOL ET20GMXSW00 Customer states that the lights are out. Found that the bulb was not making contact with the bulb. Adj the connection. Test ok.
Steve G.
REFRIGERATOR LG LFC25776ST/ 00 Customers unit lower ice maker and water line froze up again. Tech called techline and after looking up the issues VENDOR sent the customer an ice fill tube kit. Installed kit and kit did not have any part number. Customer to pay labor.
Steve G.
REFRIGERATOR WHIRLPOOL ED2SHAXMQ10 Customer states that the unit is leaking all over the place. Found that the ice maker mold is cracked. Thawed out and installed new Ice maker assy. Cycled unit. ; pckd up 1 W10190961 (icemaker assy)
Shawn M.
REFRIGERATOR FRIGIDAIRE FFTR1814TB5 Install the tape also installed the cabinet trim piece refrigerator seems to be working fine at this time
Shawn M.
RANGE GE PHS930SL1SS Called tech-support back again went over it I actually misunderstood what he told me to order the last time I need to order induction assy which will give me the rest of the control boards to take care of the communication error that is going on with this range; ordrng 1 W27X29189 (INDUCTION ASSY )
Shawn M.
WASHER SPEED QUEEN AWN432SP113TW04 "Found that the cold water valve is not opening letting water into the machine also found that the belt was splitting not wanting to spin properly and the timer was stopping before the end of the cycle leaving it off in the middle of the cycle; ordrng 1 202395P (VALVE ) and 1 203387P (TIMER) and 1 38174 (belt,agt/spin)"
Shawn M.
WALL OVEN WHIRLPOOL RBD275PD06 Replaced fan oven is now working fine
Shawn H.
COOKTOP KITCHEN AID KECG260S0B1 Checked unit over and found shorted out the infinite switches. Checked all connections and are all good. Have 240v to unit. Voltage to switches but no output. Unit needs all infinite switches. Also found grill element shorted open. Switches are shown as no longer available. ; rqstng P&A on 5 4164331 (infinite switch (NLA))s and 1 WP4164326 (grill element )
Shawn M.
WASHER WHIRLPOOL WTW5800BC0 Replaced control washer is working fine at this time
Shawn H.
DRYER WHIRLPOOL WED4900XW0 Installed all provided parts and ran to test. All ok.
Shawn H.
WASHER LG WT1501CW Installed all provided parts and ran to test. All ok. On hot setting temp was 95F. This is within spec per LG tech line.
Shawn H.
DRYER GE GTDP180ED0WW Found dryer humming when you push the start button. Checked motor and found a dead spot in the start winding. Also found glides to be worn. Unit needs motor and glides. Collected $75.00 deductible by cash. ; rqstng P&A on 1 WE17X22217 (motor & pulley) and 2 WE1M1067 (slide bearing)s and 2 WE1M504 (glide white)s
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2869LF4 "Installed air handler kit, tested unit checks ok.; used 1 5303918784 (AIR HANDLER) from stock"
Kevin S.
RANGE FRIGIDAIRE FFEF3003UWB Handle and standoffs are damaged.; rqstng P&A on 1 316020202 (handle,door (wh)) and 1 316137000 (end cap)"
Kevin S.
WASHER MAYTAG MVWB865GW0 "Connected unit, put into diagnostic mode, found that the unit lid lock mechanism is not working. Checked the plugin and voltage to the lock ok.; ordrng 1 W10810403 (lid lock assy)"
Kevin M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Installed new EVAP fan assy and senSor and sealed some cracks. In liner
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2614QS1A Found ice maker leaking replacing ice maker and checks ok; used 1 241798224 (IMK) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE LGUB2642LF2 Error code is SY CE needs new brd user interface and membrane but membrain is NLA 242035601 cust going to purchase a new unit
Kevin M.
REFRIGERATOR SAMSUNG RF267ABRS/XAA IMk and checks ok
Brad A.
RANGE FRIGIDAIRE FFEF3003UWB Found burn on connector of terminal block. Ordered new block.; ordrng 1 5303935271 (terminal block)
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Found damper not opening when proper voltage was applied. Ordered new damper.; ordrng 1 242303001(DN) (DAMPER ASSEMBLY)
Brad A.
WASHER LG WT5680HWA/01 "Found unit leaking from top rear of outer tub. The inner wash tub was contacting outer tub causing grooves to be cut through the tub. Spoke to David with LG Techline, was able to show him the damage done to the outer tub through teleconference. Tech concluded that the unit is not repairable.; saved tckt"
Steve G.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 "Customer states that when the ice maker calls for ice, water is pouring out of the top of the housing. Tech removed the ice room and found that the fill tube has been damage. Installed new fill tube, cycled ice maker. Test ok; ordrng 1 241920103TS (tube-water)"
Shawn M.
DRYER WHIRLPOOL WED7500GC0 Found the door will not stay latched ordering a strike and catch. I emailed vendor to get approval; rqstng P&A on 1 3389441 (CATCH) and 1 W10675495 (strike)
Shawn M.
WASHER WHIRLPOOL WTW8500BW0 Found that the bearing is going out of the tub water has leaked through hitting the rotor and stater causing them to rust and they will not engage properly need to replace all three parts; rqstng P&A on 1 280146 (rotor) and 1 W10381078 (outer tub) and 1 W10419333 (stator)
Shawn H.
REFRIGERATOR MAYTAG MFI2269VEB1 Found unit not responding to any input to u/I. Unit wonÕt cool either. Needs both boards to start but may need more repairs once we get it to send power to the compressor and other items. Unit may still need further parts after installing boards. ; rqstng P&A on 1 WP67006294 (u/i board ) and 1 WPW10310240 (cntrl-elec)
Shawn H.
DISHWASHER KITCHEN AID KUDP01FLWH3 "Found wash motor humming. Getting 120 volts from board, capacitor test good. Motor is locked up. Unit needs wash motor. ; ordrng 1 WPW10757217 (motor-pump)"
Shawn H.
WASHER MAYTAG MVWC555DW0 "F0E5 off balance code, F3E1 pressure system fault, F0E2 oversuds codes found. All codes are due to the unit going out of balance. Noise is from out of balance as well. Inner spin basket is out of round causing excessive vibration under high speed spin. Unit got so out of balance it popped the top of the washer off and wedged outer basket against back wall. Unit needs all shocks, inner basket, tub ring, impeller bolt, outer basket, and drive hub. Spin basket is covered under ten year warranty.; rqstng P&A on 1 W10512161 (tub asm) and 1 W10528947VP (hub) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W10849477 (ring-tub) and 1 W11130362 (SHOCKS), states that autho needed"
Kevin S.
WASHER GE GTW330ASK4WW "Removed motor cover, transmission is leaking fluid. Will get new transmission and other for repair. Ran unit in quick wash mode, filled, agitate, drain ok. ; ordrng 1 WH02X10363 (nut hub) and 1 WH05X24185 (CLUTCH) and 1 WH05X25036 (SHIFTER) and 1 WH38X27335 (TRANSMISSION)"
Kevin S.
DISHWASHER FRIGIDAIRE FFCD2413US1A "Connected unit, found unit is not filling with water. Unit would drain properly and user interface appeared ok. Unit will run but no water is filled. Checked voltage coming to water valve ok, valve checks ok. Checked float switch with meter, determined switch is bad. Ordering new switch assembly.; ordrng 1 154773201 (switch,float)"
Kevin M.
REFRIGERATOR SAMSUNG RS265TDRS/XAA02 Found ff fan motor locked up ; ordrng 1 DA97-08724H (FF EVAP FAN )
Jeffrey G.
DISHWASHER WHIRLPOOL DU800CDW5 Needs door seal and seal to dispenSer door. ; ordrng 1 6764134.33-2.44 (LATCH KIT ) and 1 WPW1050925758.41-23.82 (DOOR GASKET)
Jeffrey G.
DRYER SAMSUNG DV42H5200EF/A3 Replaced idler pulley and right rear rollor. Ok ; ordrng 1 DC93-00634A.T.S. (IDLER PULLEY T.S.) and 1 DC97-16782AT.S. (R/R ROLLOR T.S.)
Jeffrey G.
DRYER SAMSUNG DV45K7600EW/A3 Replaced idler pulley. Part ok ; ordrng 1 DC93-00634AT.S.