Local Reviews
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Kevin S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer claims unit will not drain, upon arrival unit full of water had to vacuum out and drain line. Checked to make sure garbage disposal was clear. Unit will fill and wash just not drain. Ordering new drain pump and screen filter as the one in place is warped and doesnt fit in place very well.; rqstng P&A on 1 W10876537 (drain pump) and 1 WPW10463906 (filter SCREEN)"
Kevin M.
REFRIGERATOR WHIRLPOOL TS22AQXDW10 in Kitchen 22 yrs old Ice maker is leaking water valve not opening properly and brack is broke at disp - rqstng P&A on 1 4317943 (icemaker only) and 1 W10853654 (valve-inlt) and 1 WP218226 (BRACKET)
Brad A.
DISHWASHER BOSCH SHPM65Z55N/01 Door will not open after cycle ends. Order latch and control.; ordrng 1 UNKNOWN (DOOR LATCH) and 1 UNKNOWN (MAIN CONTROL BOARD)
Brad A.
OVEN LG LRE3023ST/00 Found relay board not sending proper voltage to bake element. Need new relay board. Need authorization.; saved tckt
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Ice maker leaking and needs drain cleaned and water filter changed for customer send cust receipt ; ordrng 1 EDR4RXD1 (water filter) and 1 WPW10300024 (icemaker)
Tim R.
MICROWAVE WHIRLPOOL WMH1162XVD Checked unit over found unit wasn’t heating. No powering going to magnetron. Needs control and mag. Unit 10 years old in kitchen.
Tim R.
RANGE - ELECTRIC GENERAL ELECTRIC JGBP30GEP5WH Replaced bake ignitor. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS261QS6A Replaced control due to temps not staying properly in the refrigerator. Checks ok
Tim R.
WALL OVEN LG LWD3081ST Checked unit over found no power to bake or broil elements. Sensor tested good. Needs main control. Customer to decide on repair.
Tim R.
OVEN WHIRLPOOL GY395LXGQ5 Checked unit over found that the unit wasn’t heating up the bake element. Reset unit and reprogrammed control. Tested both bake and broil and working good. If it continues to act up will need a new main control.
Tim R.
OVEN GE JBP66W0H2WW Replaced bake element. Checks ok
Steve M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Installed new control and evap cover. Adjusted def sensor location.. unit operating ok
Tim R.
WASHER WHIRLPOOL WTW4800BQ1 Replaced drive belt because it was worn and slipping in agitation. Checks ok.; used 1 W10006384 (BELT) from stock
Steve M.
WASHER MAYTAG MVWC555DW1 "Unit is not washing and making very loud noise while in cycle. Found a stripped agitator spline and hub drive is cracked. Replaced parts listed unit operating ok.3 yrs old in laundry area; used 1 W10528947 (DRIVE HUB ASSY), and 1 W10902814 (WASHPLATE) from stock"
Steve M.
MICROWAVE FRIGIDAIRE FFMV164LSA "Microwave keeps tripping house breaker when they start but miss it. Found shorted monitor door switch, replaced switch unit is heating properly informed customer that the door cannot be opened while running it will cause this issue to happen again. Customer will be responsible if it happens again Sro0038840 claim number Autho. Being sent to office; used 1 5304509459 (MICRO SWITCH) from stock"
Steve M.
WASHER SPEED QUEEN AWNE9RSN115TW01 Unit will not drain. There is a blockage somewhere underneath the wash basket. Retrieved clothing under wash basket. Unit runs ok.
Steve G.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA 02 Thought that entire icemaker assembly ice room had to break container up because customer took a hairdryer and melted some of the plastic ones got everything out fold entire ice room sealed it up with a sealant installed new icemaker and ice container advise customer do not take hairdryer to unit again
Steve G.
DISHWASHER JENN AIR JDB1270AWY Customer states that the unit is not draining. Found broken wire to the pump repaired the wire cycled unit.
Steve G.
DISHWASHER GE GDT695SGJ0BB Installed new console board. Program. Cycled.
Steve G.
REFRIGERATOR KITCHENAID KRMF706ESS01 Install new main board cycled unit test OK
Steve G.
OVEN FRIGIDAIRE FEFL79HCB Installed new main board and overlay cycled
Steve G.
WASHER KENMORE n/a Customer states that the unit will not drain . Installed new drain pump. Cycled. ; pckd up 1 W10276397 (pump)
Shawn H.
DRYER FRIGIDAIRE F31C336ES0 "Unit is roughly 20 years old. Customer stated unit was making a loud noise, and wouldn’t heat. Customer stated that the unit sparked and smelled burnt. Checked unit and found heating element shorted open and rubbing drum, noise was from the rear bearing being worn out. Unit sparked when drum grounded out on heater. When drum sagged it rubbed on the blower housing and wore through it. Unit will need heater, bearing kit, blower housing, and front glides. Due to age and condition this isn’t a good repair. Calling AHS for authorization. "
Shawn H.
REFRIGERATOR WHIRLPOOL WRT348FMEB00 " Installed new control and ran unit on extension cord to test. All fans come one, compressor runs, and unit is developing a frost pattern. Advised customer unit would be back to normal temps within 24 hours."
Shawn H.
RANGE FRIGIDAIRE LFGF3052TFA Unit is 12 years old. Checked over unit and found they keypad shorted causing F1 error code. Reset unit and ran to test. Unit heats fine but control shorted out again. Unit needs main control. Customer will call back today to give the ok.
Shawn H.
DISHWASHER FRIGIDAIRE FGID2479SD0A Installed new handle. All ok.
Tim R.
REFRIGERATOR KITCHEN AID KSCS23FTSS01 Gave customer filter
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Removed and replaced parts on unit, ran and checked out unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR MAYTAG MSD2356AEW "Removed and replaced parts on unit, ran and checked out, unit checks ok upon techs departure"
Shaun S.
DISHWASHER FRIGIDAIRE FFBD2411NS1A "Removed and replaced wash pump motor on unit, ran and checked out, unit checks ok"
Kevin S.
DRYER ELECTROLUX EFME617STT0 "Replaced belt, checked over motor and idler pulley. Checked all rollers for wear ok. Ran unit for 10 minutes unit is tumbling and heating ok without issues. Shown customer much happier. Unit checks ok."
Kevin S.
DISHWASHER SAMSUNG DW80J7550UG/AA "Replaced parts, checked for leaks running unit out and in place with customers help. Unit checks ok upon departure."
Kevin M.
REFRIGERATOR WHIRLPOOL ARB2557CW Unit needs compressor and cust declined repair
Kevin M.
REFRIGERATOR ELECTROLUX EI28BS56IS0 Found wires on the back of cabinet going to main brd melted and shorted out non repairable calling HBW-Johnthon-took pictures-auth#804844672138
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Installed IMk per bulletin and heater and fan assy and checks ok
Steve M.
WASHER SPEED QUEEN AWNE9RSN115TW01 Not covered Cancel work order
Steve M.
RANGE GE XXXX Cannot hook up
Kevin M.
REFRIGERATOR KENMORE 10650564991 Frame holding the hinge is wore out not letting door seal properly.
Kevin M.
REFRIGERATOR KENMORE 253.7031321 Installed air tower and checks ok
Steve G.
REFRIGERATOR-SID LG LMXC23746S/ 01 Customer states that doors are not align. Delivery team did everything they could do and tech was not able to adjust the doors due to the door adjustments where up and down as far as they would go. Customer calling vendor
Brad A.
DRYER WHIRLPOOL WED49STBW1 Found customers dryer vent unable to connect to vent in the wall properly. Informed customer to replace vent. Unit checks ok.
Brad A.
DRYER FRIGIDAIRE FDE647RFS0 Found unit making squealing noise. Found drum rubbing heating element. Adjusted element. Unit checks ok.
Brad A.
RANGE CROSLEY CRE3860QWA "Found two burner sockets loose, not making good contact with burners. Needs new burner sockets. The parts needed are NLA. Called BMS, talked to Kathy, to inform them that we cannot get parts to complete the repair."
Steve G.
MICROWAVE GE JEB1096BB002 Customer states that the unit is not Heating. Load test the unit and found that the MAGTUBE was out. Spoke to Liberty warranty co. Spoke to Leo and gave him an est. They are not going to repair the unit . WB27x10011 CAPICATOR 68.01Wb27x10597 DIODE. 27.50WB27X10089 ;MAGTUBE 153.60SERVICE CALL 84.95LABOR. 250.00TAX WHOLE JOBV 40.88per Leo they are not repairing. Tech did advise the customer. Office bulled out for service call
Brad A.
DRYER SAMSUNG DV42H5000EW/A3 "Found idler pulley seized up, not spinning. Installed new pulley. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Brad A.
DRYER WHIRLPOOL WED4815EW1 Installed new element and timer. Unit is working properly.
Brad A.
MICROWAVE OVEN LG LMV1762ST/01 "Installed new capacitor, diode, and magnetron. Unit is heating properly. Checks ok."
Tim R.
MICROWAVE GE JVM1460BA001 "Checked unit over found shorted control and magnetron. Unit makes awful buzzing noise and missing numbers on display. Unit is 10-15 yrs old. In kitchen. Not worth repairing. ; rqstng P&A on 1 WB27X10017 (magnetron) and 1 WB27X10132 (smartboard), states that autho needed"
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1614TW2 "Compressor is locked up. Pulling 9.8 amps. Tripping overload. Unit is hot. Needs compressor, overload and filter--Transfer to A15 for sealed system work; ordrng 1 297259523 (controller) and 1 5304518793 (COMPRESSOR ) and 1 XXX (FILTER DRYER)"
Steve M.
REFRIGERATOR SAMSUNG RF23HCEDBWW/AA Icemaker is frozen over again. Pedro at Samsung recorded video and recommended new water tank valve assembly.; ordrng 1 DA81-06002A (WATER FILTER HOUSING)
Steve M.
WASHER FRIGIDAIRE FTF530FS1 Tub is very loose and wobble during spin. Found unit has worn out shock absorbers. Also clean out drain trap; ordrd 1 5304485917 (shock absorber kit)
Steve M.
WASHER MAYTAG MVWB835DW0 Unit needs main control; ordrd 1 W11100602 (cntrl-elec (CORE))
Steve G.
DRYER KENMORE 110.678416 Customer states that the unit is not shutting off. Timer does not move and customer did show clothing that has marks on it. Found that the drum is warped. Dryer is 8-10 in basement. ; rqstng P&A on 1 1111 (DRUM) and 1 2222 (TIMER)
Steve G.
RANGE GE PTD7000SN1S Cory at techline holding open till December 2; saved tckt
Shawn H.
REFRIGERATOR KENMORE 795.7205311 Checked unit and found one ice maker binding up on itself preventing it from cycling. Removed auger motor assembly with ice maker to inspect. Ice maker is binding up on mounting plate. Unit needs auger motor assembly with ice maker. Water valve for dispenser is slow. Customer has changed filter and purged. Water supply pressure to machine is good. Valve isn’t fully opening. Unit needs water valve. ; rqstng P&A on 1 AJU72992603 (WATER VALVE) and 1 EAU60783827 (AUGER ASSY )
Shawn H.
DRYER WHIRLPOOL WED8300SW0 "Checked unit over and found large amount of lint in the machine and blower housing. Noise is coming from worn right rear drum support. Cleared unit of lint replaced support and belt. Unit heats and is quiet. Large amount of lint is due to worn blower seal. User interface has some buttons that don’t work. Unit needs support, seal, belt, and u/I. Collected deductible by cash. Unit is 13 years old. ; ordrng 1 WP697770 (seal) and 1 WP8571955 (cntrl-elec) and 1 WP8574963 (knob), used 1 341241 (BELT), and 1 W10314173 (ROLLER KIT) from stock"
Shawn H.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Found lower ice maker has power but will not cycle when forced into cycle. Unit needs lower ice maker assembly. ; ordrng 1 241798233 (imk )
Shawn H.
REFRIGERATOR WHIRLPOOL ED22TEXHW00 Upon arrival found unit plugged in and running. Temp in fresh food side was 58 freezer side was 23. Found evaporator covered with frost. Frost pattern was even across. Customer stated that unit hasn’t shut down and continually runs. Forced unit into defrost to test. All parts of the defrost circuit are good. Defrost timer motor is not advancing as it should to defrost unit. Unit needs defrost timer. Part is under warranty. Called 210HBW to have deductible removed. Authorization 380640432130Work order 7438829; ordrng 1 W10822278 (timer-def(PW))
Shaun S.
MICROWAVE FRIGIDAIRE PLMV178HC1 "Upon arrival found that unit has a defective noise filter board and display is not lighting up as it should, line segments out on unit; ordrng 1 MAINBOARD and 1 NOISEFILTERBOARD"
Shaun S.
MICROWAVE FRIGIDAIRE FGMV176NTF "Removed and replaced all switches and holder under parts warranty, upon changing switches out on unit found that it fixed issue of tripping breaker to house, but then found that the cook relay is stuck closed and allowing the unit to that unit is heating not being used, unit now needs a new main board ; ordrng 1 MAINBOARD"
Shaun S.
RANGE GENERAL ELECTRIC JBS278H2BB "Upon arrival found that temp on unit is running but will not cycle off just continues to run, also found that door seal is torn and needs replaced ; ordrng 1 OVENDOORSEAL and 1 TEMPPROBE and 1 THERMOSTAT"
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 Customer claims unit making noise and sometimes push to start switch not engaging. Put unit into normal small load and unit filled and agitated without issue. Canceled and drain and spin no issue. Proceeded a second time again noise abnormal noise. Removed inner basket to determine if something caught between did not notice anything. Will look to order new push button switch.; ordrng 1 203935 (PUSH BUTTON SWITCH)
Kevin S.
RANGE - GAS GE CGS990SET3SS "Upon inspection bottom oven will not ignite, igniter not even glowing. Top oven bake and broil and gas cooktop work. Also noted pics attached bottom heat deflector has a nasty hole in it, showed customer took pic. Gave estimate, customer said go ahead with repair.; ordrng 1 WB13K10043 (range igniter glow b) and 1 WB49K10037 (deflector oven)"
Brad A.
WASHER MAYTAG MVWB865GW0 "Found transmission making loud noise is spin cycle, found rotor and stator making noise. Ordered gearcase, stator, and rotor. Located in the laundry room. Manufactured 4/2018; rqstng P&A on 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor)"
Kevin S.
DISHWASHER FRIGIDAIRE FGID2466QF5A "Upon inspecting unit, when selecting wash function and or trying to start and or cancel unit not responding properly. Checked electrical connections ok. See sticky notes.; ordrng 1 5304514670 (CONTROL)"
Kevin S.
REFRIGERATOR GE GBE21DGKGRWW "Upon inspection, customer claims yesterday when in frig noticed unit making abnormal noise. Upon arrival immediately checked temps 37 in frig and 0 in freezer. Checked for any frost, did not see any, evap fan was running full speed, doors sealing properly and airflow through tower to frig clear. No complaints of cooling just concerns of the noise. See sticky note; ordrng 1 WR50X10069 (thermostat defrost)"
Brad A.
REFRIGERATOR LG LFXS26973D/00 "Found dispenser paddle switch shorted, allowing ice and water to dispense constantly. Needs new dispenser paddle switch. Ordered switch.; ordrng 1 UNKNOWN (DISPENSER PADDLE SWITCH)"
Tim R.
WASHER LG WM2455HW Checked unit over found that the unit wasn’t spinning out the clothes. Checked and found shorted motor. No repair.
Tim R.
MICROWAVE MAYTAG MMV4205AAB Checked unit over found that the unit had bad bearings in the cooling fan motor needs new cooling fan. No repair due to parts NLA...
Tim R.
REFRIG/SIDE-BY-S GE TFM28PFDA AA Replaced shorted defrost timer and heater assembly. Checks ok
Tim R.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Replaced door gasket and light switch. Checks ok
Tim R.
RANGE ELECTROLUX EW30GS65GS7 Replaced shorted oven ignitor due to unit not heating up properly. Checks ok; used 1 5303935066 (IGNITOR) from stock
Tim R.
WASHER KENMORE 796.4157321 Checked unit over found that the unit is leaking from the dispenser hose and connectors. Customer checking with previous service.
Tim R.
WASHER MAYTAG MVWC555DW0 Replaced shorted water valve. Checks ok.; used 1 W10683603 (WATER VALVE) from stock
Tim R.
DISHWASHER WHIRLPOOL WDF310PLAB2 Checked unit over found shorted wash motor. No repair due to the cost per landlord.
Tim R.
DRYER WHIRLPOOL LEQ9508PW1 Replaced shorted heater. Checks ok; used 1 279838 (ELEMENT) from stock
Tim R.
DISHWASHER FRIGIDAIRE FFBD2406NW11B Repaired wiring at control board and also at junction box on dishwasher. Checks ok
Tim R.
WASHER LG WM2496HWM Checked unit over found bearings in tub completely gone out. Needs complete tub assembly. No repair due to cost. Quoted 732 for repair.
Steve M.
REFRIGERATOR FRIGIDAIRE LFTR2021TFA "Unit not cooling, found faulty fan motor. Replaced motor. Unit operating ok.; used 1 242077705 (EVAP FAN MOTOR) from stock"
Steve M.
WASHER SAMSUNG WF328AAW/XAA02 Unit very noisy in spin cycle. Found bad drain pump motor. Installed new drain pump. Unit operating ok; used 1 DC31-00054A (PUMP) from stock
Steve M.
DISHWASHER GE PDW1800K01WW Touch pad is not responding. Tried to reset unit. Will not function. Unit needs new control kit. Declined at this time
Steve M.
RANGE SAMSUNG NE59N6630SG/AA Installed new display panel unit operating ok1.5 yrs old in kitchen.
Steve G.
REFRIGERATOR SAMSUNG RF18HFENBSR/US Install new main board installed new icemaker cycled unit
Steve G.
OVEN SAMSUNG NE59J7630SS/AA Customer states that the unit has a heat stress crack. And when she bakes its does not bake even. Tech called Lowes talk to Kent sent them an email regarding the pictures they are not going to repair the top
Steve G.
REFRIGERATOR FRIGIDAIRE FRS26RBCW8 Customer was cleaning and push the fill tube up into the dispenser area. Reseated line.
Steve G.
RANGE BOSCH HDIP054U/06 Customer states that the unit is not heating up after it hits the 350 temp. Did check power to the unit and did check ohms on the elements. Both check good. Customer need main relay board and oven sensor.
Steve G.
HOME LAUNDRY ELE SAMSUNG ELECTRON DV45H7000EW Customer states that the unit is not heating up. Checking over several fuses found the thermo fuse was blown. Installed new fuse cycled test ok. Did advised the customer they must have the house vent clean out before use of the dryer. The house vent was restricted causing the fuse to blow. Adv customer that it is a serious fire hazard and did show customer proof of a fire in the dryer already. Adv customer if the same fuse does blow and they did not clean out the vent its not going to be covered under warranty and the cost is around $245 ; pckd up 1 DC96-00887C (bracket)
Steve G.
REFRIGERATOR GE GRE29HSDASS Customer states that the unit does not have any lights or display customer had the unit on sabbath mode. Did show customer how to unlock .
Steve G.
DISHWASHER MAYTAG MDB4949SHW0 Customer unit would not power up. Found a broken wire to the display board near the bottom of the door. Repair wire cycled unit test ok
Steve G.
RANGE - ELECTRIC MAYTAG MER8674AS0 Removed and installed new terminal block and new cord ; pckd up 1 RC3-50-4 (POWER CORD ) and 1 WPW10245259 (block-term)
Shawn H.
RANGE WHIRLPOOL RG35AL0 "Upon arrival found unit plugged in. Ran unit in bake to test. Have voltage to element. Tested element and it is shorted open. Unit needs bake element. Unit is 35 years old. Ok per Tara for repair. Picked up element from DAP and installed. Preheated unit to 350 to test, all ok. ; pckd up 1 5303051519 (element-bake)"
Shawn H.
WASHER LG WT7200CW Upon arrival customer states that cold water valve will fill constantly even with machine unplugged. He has to shut off supply otherwise machine will overfill. Removed back cover and inspected valve. No signs of damage. Tapped on valve with screwdriver handle to see if it’d break loose. Valve closed. Cold valve is no longer stuck open. Ran unit in speed wash to test. Unit finished cycle with no issues. Could not duplicate concern of no spin.
Shawn H.
RANGE - ELECTRIC GE RB787WC3WW Installed all provided parts and ran to test. All ok.
Shawn H.
REFRIGERATOR AMANA SMD22TBW Installed all provided parts and ran to test. All ok. Fan runs as it should.
Shawn H.
DISHWASHER FRIGIDAIRE FDB635RBB0 "Unit is 7 years old in kitchen. Upon arrival customer showed me some recently washed items. The have a lot of lime/calcium scale buildup and water spots. Inspected sump area and found it to be heavily scaled over. Vacuumed out as much scale build up from sump as I could. Ran unit on normal wash to test. Unit fills, washes, drains, and heats fine. Poor wash performance is due to scale build up in machine. Advised customer on how to clean and prevent scale build up."
Shawn H.
DRYER MAYTAG MEDZ400TQ1 Installed all provided parts and ran to test. Unit runs and heats fine. No error codes.
Shaun S.
WALL OVEN KITCHEN AID KEBS207DWH10 Upon arrival found that all 4 Of the door hinges are sprung and need replaced gave customer est for repairs will discuss with wife and call back
Shaun S.
OVEN HOTPOINT R B787G0Y2BB "Removed and replaced element on unit, ran and checked out, unit checks ok"
Kevin S.
DRYER MAYTAG WED7800XW0 "Replaced parts, ran unit on both normal and time dry. Unit is heating and normal operations."
Kevin S.
DISHWASHER BOSCH SHV57C03UC/47 "Upon arrival unit is DOA but has power at terminal block. Went to basement to turn off breaker for a few then back on. Proceeded to try and power on unit, not coming on. Unit will need a new control. DW is around 11 yrs old, not worth putting extra money into it. Customer deciding to shop for a new one."
Kevin S.
REFRIGERATOR FRIGIDAIRE LFSS2312TE0 "Upon arrival unit is dispensing water but has never made any ice. Icemaker was turned on and manually cycled icemaker but fill valve did not kick on. Removed valve assembly, found electrical connector for IM valve had one connector off the other end on. Attached the electrical connected, manually cycled icemaker and unit did fill this time. Unit checks ok. See sticky note; used 1 242252702 (DN) (WATER VALVE) from stock"
Kevin S.
REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Replaced tubing, dispensed water several times. Checks for leaks in back none. Checked for any dripping from end of water dispense tube. Apparently changing the lines has appeared to fix the issue. Showed customer, unit checks ok."
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Customers ice compartment frozen over, gave rough estimate for kits. Decided to just go with steaming out unit, dried, and check water line. Adjusted water line back a bit using a mirror on fill tube. Unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FPHC2399KF2 Sealed system issue cust to purchase new unit
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Cust has plumbing issues and unit is to tight to get out check anything calling AHS-Jessica-107JLCM
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Installed new IMk kit and took pictures as I went
Brad A.
DRYER - ELECTRIC LG DLEY1901KE Found dryer vent clogged. Called Rhonda at Rent a center to let her know.
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT18PRCW0 Parts NLA for unit it is 25+ years and really would be economical to repair if parts are found calling AHS-Shantavious- auth -107 SLGL
Brad A.
REFRIGERATOR MAYTAG MSD2957DEQ "Installed new icemaker and water valve, unit checks ok."
Steve M.
REFRIGERATOR KITCHENAID WRV986FDEM00 E2 error code again. Installed another icemaker. ; ordrng 1 W10764668 (icemaker (TS) (PW))
Steve M.
WASHER MAYTAG n/a Ordering glass lid; ordrd 1 W11256781 (lid)
Steve M.
RANGE FRIGIDAIRE XXXXX Need to convert to LP; ordrd 1 GRLP4 (lp conversion)
Steve G.
DISHWASHER GE CDT835SSJ2SS Unit is leaking at the water valve. Customer calling office to pay C/C of 90.90 and will pay the rest when the job is completed. Customer has a crack in the water valve causing it to drip. Customer approved cost per phone call; ordrd 1 WD15X22948 (valve)
Shawn H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Upon arrival found unit leaking from bottom left side when water is dispensed. Removed toe kick to inspect, found leak coming from inside the freezer door and tracing down the water lines. Can not access leak to repair. Only way to repair leaking line is to replace the door. Door was replaced a few months ago for shorted auger wires. Door is covered under part warranty from Whirlpool. Leak isn’t caused by abuse. ; ordrng 1 LW11037733(PW) (dor-fip)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Right door cracked with cam risor; rqstng P&A on 1 ???? (RIGHT FF DOOR), ordrng 1 WP12028505AP (ref dr closer cam)"
Brad A.
RANGE - ELECTRIC GE JB700DN2BB "Found right front dual burner open, not coming on with proper voltage applied. Ordered new burner.; ordrng 1 WB30T10130 (range 12 haliant sur)"
Brad A.
RESIDENTIAL REFR WHIRLPOOL WRS588FIHV00 "Installed new icemaker and valve. Found wrong voltage being sent from main control. Needs new control.; rqstng P&A on 1 W11089236 (cntrl-elec), states that autho needed"
Brad A.
WASHER LG WM2016CW/01 "Found bellow has mildew, customer wants to replace it. Ordered new bellow.; ordrng 1 MDS33059402 (BELLOW)"
Brad A.
WALL OVEN SAMSUNG NQ70M7770DS/AA "Unit is giving a ca2 code, found cooling fan not spinning properly. Ordered new fan.; ordrng 1 DE31-00071C (MOTOR)"
Brad A.
OVEN SAMSUNG NE59M6850SS/AA Found oven door locked after self cleaning. Ordered new control. And lock. Located in the kitchen. Manufactured 5/2017; rqstng P&A on 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (DOOR LOCK MOTOR)
Brad A.
WASHER SAMSUNG WF218ANW/XAA "Found rip in the door bellow, ordered new bellow.; ordrng 1 DC64-00802A (door-diaph)"
Tim R.
DISHWASHER MAYTAG MDB7759SAW0 Replaced parts listed. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE FFBD2406NW2A Fixed door latch and remounted dishwasher. Checks ok.
Tim R.
DRYER LG DLE4970W Checked unit over found pop tabs in blower wheel and rollers needed greased. Checks ok.
Tim R.
WASHER GE GTW750CPL1DG Checked unit over found suspension rod had come loose and unit was shaking violently. Reinstalled suspension rod. Checks ok. Instructed customer on loading of the unit.
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413UW1A Checked unit over found that the drain pump wire broke. Repaired the wire checks ok
Tim R.
DRYER SAMSUNG DV42H5000EW/A3 Replaced motor and control. Checks ok.
Tim R.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Adjusted waterline and cleared ice around fan. Checks ok
Tim R.
RANGE LG LRE3012SW Checked unit over found shorted control panel. No repair due to part being NLA
Tim R.
DRYER LG MODEL TAG GONE... Checked unit over found shorted control board. Customer has no purchase receipt or paper work with tag. No repair
Tim R.
DRYER GE GTD42GASJ2WW Replaced shorted timer. Checks ok
Tim R.
DRYER SAMSUNG DV45H7000EW/A2 Replace roller unit checks OK; used 1 DC97-16782A (ROLLER) from stock
Steve M.
WASHER MAYTAG MVWB855DC3 Left rear of lid is broken. Plastic frame is completely shattered not allowing lid to close. Not covered by warranty.
Steve M.
DRYER GE GTD45EASJ2WS Customer states unit is squeaking while in use periodically. Test ran the unit on high heat tilted and lean forward side to side and front to back could not hear any abnormal noises after unit heated up. Unit operating ok
Steve M.
DRYER WHIRLPOOL WED9270XW1 Found crossed wiring through door. Corrected wiring. Unit operating ok
Steve M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Unit not making ice due to seized icemaker. Found unit over filling and freezing icemaker. Installed new icemaker. Unit operating ok.2 yrs old in kitchen ; used 1 W10882923 (ICE MAKER) from stock
Steve M.
DRYER MAYTAG MEDB765FW0 Unit will not start. Found broken door switch. Replaced switch. Unit running ok.; used 1 3406107 (SWITCH) from stock
Steve M.
WASHER SAMSUNG WA45H7000AW/A2 Found loose connection on cold valve tightened connections. Ran through again and passed test without error.
Steve M.
REFRIGERATOR FRIGIDAIRE FGSS2635TP8 Condenser fan rattling on cabinet. Secured housing.
Steve G.
COOKTOP GE JB250DDF1BB Customer states that when the oven is on the right rear burner gets hot. Removed the burner element and did show the customer the vent from the oven to where is vents out on the right rear burner. All operations check ok upon tech departure.
Brad A.
WASHER GE GUD27ESSMWW Found lid lock not engaging properly. Installed new lid lock. Unit checks ok.; used 1 UNKNOWN (LID LOCK /TS/DN) from stock
Steve G.
DRYER SAMSUNG DV50K7500EV/A3 01 Customer said that the unit is making a ticking noise. Remove the black sound insulation. Cycled.
Steve G.
OVEN GENERAL ELECTRIC JT5500SF2SS Install new pigtail install new main board installed new lower cooling fan and installed new lower thermostat not able to cycle unit customer has to have electrician come back out and hook up the electric to the junction box due to copper to aluminum
Steve G.
WASHER SAMSUNG WF45M5500AP/A5 "Customer states that the unit vibrates, found one of the shocks had come loose. Installed shock , secure bolt, test OK''
Shawn H.
DRYER MAYTAG MDE6400AYW Upon arrival found unit running but no heat. Removed front and found burnt wire at heater. Heater was replaced in June and wire wasn’t fully inserted on to terminal. Repaired wire and ran to test. All ok. Unit heats fine.
Shawn H.
WALL OVEN WHIRLPOOL RBS245PDT10 Upon arrival found broil and bake elements removed from unit. Tested both and they are good and within spec. Reassembled and ran to test. No voltage from main control to bake element. Relay is shorted open and will not close. Unit needs main control. Part is NLA as of 6/19. Spoke with landlord and advised. They may find part themselves from Ebay or another source. Advised there’d be no part or labor warranty but we would install. Part number is WP8186024 for main control. $75.00 labor plus tax to install.
Shawn H.
DISHWASHER WHIRLPOOL DU8400XX3 "Installed new drain hose and cleared check valve of debris. Ran unit to test. Unit fills, washes, heats, and drains as it should. All ok."
Shawn H.
DISHWASHER WHIRLPOOL WDF520PADM7 Upon arrival found sump full of water. Vacuumed out water and inspected sump for blockages. None found. Removed pump and ran to test. Pump is moving freely. Forced air through drain hose and could not get through. Disconnected hose and vacuumed from sink end. Cleared blockage and ran unit to test. Unit drains fine now. Drain hose had a blockage in it causing no drain. All ok.
Tim R.
DISHWASHER GE GDF610PMJ2ES Checked unit over found that the unit had a shorted main control and user interface. Also found wiring not connected properly. Unit had no ground wire attached. ; rqstng P&A on 1 WD21X23462 (kit svc ui top logic) and 1 WD21X24900 (CONTROL)
Shawn H.
RANGE - GAS GENERAL ELECTRIC P2B940SEJ6SS Customer state that the bake element hasn’t worked from day one (New construction). Checked unit and found brown wire to bake element not connected. Installed wire and preheated unit to 350 to test. Unit heats up fine and within 15 minutes. All ok.
Shawn H.
DRYER ROPER REX4635EQ2 "Upon arrival found unit would not start. Motor hums but no movement. Opened door and bypassed door switch, started unit and turned drum by hand at the same time, motor runs. Ran unit several more starts, unit will start but is sluggish. Unit is heating fine with no issues. Unit needs drive motor and blower wheel. Unit is 20 years old. Customer does not wish to repair due to age and cost."
Tim R.
DRYER GE GTD75ECPL1DG Replaced door latch. Checks ok.; ordrng 1 WE01X25316(TSDN) (dryer latch)
Steve G.
REFRIGERATOR GE GFE29HSDASS Spoke to Wayne at techline I adv him of all the work that has been done he walked me thru on the checking the ; ordrd 1 GEWR17X13060 (PADDLE)
Steve G.
RANGE - ELECTRIC MAYTAG MER8674AS0 Customer states unit is not heating up. Found that the terminal block was cracked and burnt cord. Unit was moved away from the wall.
Shaun S.
DISHWASHER KENMORE 665.13923K011 "Removed and replaced board panel on unit, ran and checked operation with customer present, unit checks ok upon techs departure"
Shaun S.
DRYER - ELECTRIC FRIGIDAIRE FDE647RFS0 "Found that bearing squeeking on back side of dryer, tech greased bearing, ran and checked out, unit checks ok"
Shawn H.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Upon arrival found unit plugged in but not running. Unit is in a shed. Unit is in need of garage kit to improve performance during cold temperatures. Installed garage kit. Ran unit to test. Unit is cooling properly. It has a good frost pattern. Fresh food door has issues with the upper bushing. Door is split at bushing allowing door to sag and not seal properly. Unit needs fresh food door assembly. Collected for garage kit install. ; ordrng 1 241798501 (dsp door-refr), used 1 5303918301 (GARAGE KIT) from stock"
Shaun S.
RANGE-ELEC GE n/a "Upon arrival found that unit was functioning just fine with no issue, tech checked all burners and switches on back side of unit, all checked ok"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2866PFMA "Replaced parts, checked over, showed customer. Unit checks ok."
Shaun S.
REFRIGERATOR WHIRLPOOL ET1PHKXPQ01 Found that defrost timer not working correct and thermostat will not cycle off; ordrng 1 COLDCONTROL and 1 DEFROSTTIMER
Shawn H.
REFRIG/SIDE-BY-S WHIRLPOOL WRB322DMBM00 "Upon arrival found unit plugged in and compressor and condenser fan running but no movement from evaporator fan. Put unit in to diagnostics and forced fan on, removed evap cover to inspect. Fan is getting voltage but not moving. Unit needs evap fan motor. ; ordrng 1 W11024089 (motor-evap)"
Shaun S.
MICROWAVE WHIRLPOOL MH8150XJQ-0 Upon arrival found that unit needs a new control board and touchpad.; ordrng 1 MAINBOARD and 1 TOUCHPAD
Kevin M.
REFRIGERATOR SAMSUNG RF30HBEDBSR/AA Installed EVAP ff fan assy and did the ice maker bulletin and took pictures
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Def drain is plugged needs cleaned - all operations check ok upon tech departure
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Installed thermistor per kit and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS26ZRGW3 Unit not defrosting needs bimetal & heater send customer a receipt
Shaun S.
REFRIGERATOR WHIRLPOOL RT14BKXSQ00 "Found unit needs new bi metal and defrost timer unit all froze up, tech needs to call Matt in morning with est; ordrng 1 BIMETAL and 1 DEFROSTTIMER"
Brad A.
WASHER MAYTAG MVWB450WQ2 "Found outer tub with bearings making loud noise, ordered tub, impeller, and hub kit. Located in the laundry room. Manufactured 2011; rqstng P&A on 1 W10193886 (tub outer) and 1 W10820039 (hub) and 1 WPW10077050 (washplate)"
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Installed pantry door and did IMk bulletin and took pictures
Brad A.
REFRIG/REFRIGERA FRIGIDAIRE n/a "Installed new access cover, unit checks ok."
Brad A.
OVEN MAYTAG MER8775AS "Installed new bake element, unit checks ok."
Brad A.
RANGE LG LRE3061ST/00 "Installed new element and control, unit is working properly."
Brad A.
OVEN FRIGIDAIRE FFEF3016TSD "Installed new handle, unit checks ok."
Brad A.
WASHER WHIRLPOOL WFW8740DW0 "Installed new control, unit is working properly."
Brad A.
DISHWASHER FRIGIDAIRE FGHD2465NF1A "Installed new console assembly, unit is working properly."
Brad A.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Installed new main PCB and icemaker, unit checks ok."
Tim R.
DISHWASHER SAMSUNG DW80K7050UG Spray arm came off and customer lost it. Lowe’s will not cover that. Customer will have to pay for new spray arm and installation. Explain to customer. Customer wants to try to find the spray on will call us back when she finds it or wants us to order a new one.
Tim R.
DISHWASHER BOSCH SHE3AR75UC/08 Checked unit over found that the unit had a loose wire on the terminal block. Fixed connection. Checks ok
Tim R.
DRYER LG DLEX5680W Checked unit over found main control shorted and not shutting off when door was opened other then that unit stopped when it was paused and also stopped at the end of the cycle. No repair per customer.
Steve M.
WASHER MAYTAG MVWB835DW0 "F1 E2 error. Main control detects malfunction in motor drive. Inaccurate reading checks while testing stator/motor assembly. Replaced stator and rotor. GEARCASE has previously been replaced by another company. Ran through calibration and service mode. Unit checks out ok; used 1 W10754158 (STATOR), and 1 W10754161 (ROTOR) from stock"
Tim R.
WASHER LG WM2277HW Replaced cold water fill valve checks ok.; used 1 5220FR2075L (WATER VALVE) from stock
Shawn H.
DRYER - ELECTRIC LG DLEX4370W Installed new thermistor and ran to test. Unit heats fine and doesn’t show air flow error.
Tim R.
DRYER ELECTROLUX EIMED55IMB0 Checked unit over found control not sending power to display. Reset control and reprogrammed fixed connections on control board. Checks ok.
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW0 "Upon arrival found that unit had a clogged up fabric softener cup, tech removed cup and cl and old fabric softener out, ran and tested unit checks ok"
Tim R.
REFRIGERATOR FRIGIDAIRE FFHI1832TS0 Checked unit over found that the icemaker was double filling with water and leaking from the fill tube. Replaced icemaker and installed new fill tube. Checks ok ; used 1 241798224 (ICE MAKER) from stock
Tim R.
RANGE WESTINGHOUSE WEF357BADA Checked unit over found shorted bake element. Replaced element. Checks ok; used 1 316075104 ([Alt for 316075103) from stock
Steve M.
RANGE SAMSUNG NX58H5650WS/AA Oven bake is short cycling due to faulty bake igniter. Need new igniter Installed new igniter. Unit operating ok; used 1 5303935066 (IGNITOR) from stock
Steve M.
WASHER WHIRLPOOL WTW4855HW1 Unit not washing. Found drive belt off drive pulley. Reinstalled belt. Unit operating ok
Steve M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF5A Sy EF error. Evap fan not running due to ice in fan. Removed ice and sealed water fill tube area with permagum. Adjusted fill tube as well. Unit operating properly. 2 yrs old in kitchen; used 1 5305877995 (COMPOUND) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Needs time but has made about 4 batches of ice now
Steve M.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Unit leaking rear of unit. Found split water valve housing. Replaced water valve. Unit no longer leaking. Customer has some water damage to floor. *****We are not responsible.****4 yrs old in kitchen; used 1 W10865826 (VALVE) from stock
Steve M.
RANGE GE PB975SP1SS Unit keep shutting down while pre heating. Have proper voltage at all heating elements and then unit shuts off. Has two relay boards. Can not access service mode due to bad touch panel. Emailed customer quote for main control. May need sub main as well which is NLA and touch pad is NLA.
Steve G.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new freezer light and main board. Cycled.
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 Unit making loud noise while running from rear of unit. Found the wire harness for condenser fan lodged in fan blade actually cause unit to stop runnning. Re routed harness to prevent contact with fan assembly.
Steve G.
DRYER GE GFDR270EH1WW Customer states that the unit stops. Found the relay caught fire. Customer is not going to repair the unit.
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 02 Customer states that the refrigerator section is not cooling. Found ice build up around the evap motor. thawed out the ice build up and move the sensor. Sealed up ice room.
Steve G.
DISHWASHER BOSCH SHXM4AY55N/24 Customer states that unit will not start up. Found the wire to the lock was not seated. Plus did advise the customer that she needs small screws to mount to the mounting bracket for the granite counter top.
Tim R.
DRYER GE DCVH680EJ0WW "Check unit over found that hose in drum that hold baffle was worn out and would not hold the baffle in place also making a loud squealing noise when it turns. Customer says it heats up fine but won’t dry clothes and shut down early and clothes are still wet. Needs control and user interface. Unit in laundry room. 10-15 years old; rqstng P&A on 1 WE21X20566 (drum) and 1 WE4M385 (user interface board) and 1 WE4M488 (control bd), states that autho needed"
Steve G.
OVEN WHIRLPOOL WFE510S0AS0 Install new left and right door hinge as well as bottom set screw test OK
Tim R.
DISHWASHER KITCHEN AID KUDI01ILWH6 Checked unit over found that the start button was shorted out. Needs new console and overlay. Parts is NLA . Unit is in kitchen and about 10-12. ; rqstng P&A on 1 8531818(NLA) (CONSOLE)