Near Dayton, OH 45404
Shawn H
Job Details: 09/11/2020
WASHER WHIRLPOOL WTW5100VQ2 Unit is 11 years old in laundry room. Upon arrival found unit with gray stagnant water in unit. Put unit into spin to drain. Unit drained out but as soon as it stopped it started filling with gray water. Household drain is clogged and unit is siphoning gray water into it. Removed drain line from pipe it was clamped to and ran drain into wash basin next to machine. Ran unit in small load to test. Unit drains out fine and isn’t siphoning. Advised customer to have a plumber clear the drain. Calling AHS to update dispatch.
Near Union City, OH 45390
Kevin
Job Details: 09/11/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA "Ice maker fill tube was frozen, replaced with insulated fill tube. Also used permagum to seal up any light/air leaks getting into icemaker compartment. Noticed a slight quarter sized sweat/condensation spot on back just to left of where water lines come into top of unit. Told customer to monitor. Unit checks ok.; used 1 241920106 (FILL TUBE) from stock"
Near Union City, IN 47390
Kevin
Job Details: 09/11/2020
REFRIGERATOR GE GWE19JGLGFWW "Customer issue of a noise that happens every few hours but didnt notice when they first purchased the unit. Inspected temps in frig and freezer were good, evap fan was running and no noise. Just went out on same issue same frig. Disconnected wire harness to water valve assembly. Unit not hooked up to water. Checks ok."
Near Versailles, OH 45380
Kevin
Job Details: 09/11/2020
REFRIGERATOR FRIGIDAIRE FFTR1835VW0 Found door seal to freezer on upper left corner not sealing properly. Used hair dryer and blade to help shapen and was able to get it to seal. Unit checks ok.
Near Dayton, OH 45449
Kevin
Job Details: 09/11/2020
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 5 yrs+ kitchen Mullion is bowed in and unit is non repairable calling HBW-Robin-5156-4915-2536
Near Medway, OH 45341
Brad Anders
Job Details: 09/11/2020
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 "Installed new auger motor, unit checks ok."
Near Laura, OH 45337
Kevin
Job Details: 09/11/2020
REFRIGERATOR GE GNE25JMKKFES All operations check ok upon tech departure.
Near Greenville, OH 45331
Kevin
Job Details: 09/11/2020
REFRIGERATOR GE GNE25JMKGFES "Replaced evap cover, unit is plugged in, compressor running and fan is blowing out air into frig section. Unit checks ok."
Near Dayton, OH 45419
Kevin
Job Details: 09/11/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Installed dye dryer and recharge unit told customer to give it 24 to 48 hours to get down to temperature
Near Miamisburg, OH 45342
Kevin
Job Details: 09/11/2020
REFRIGERATOR KENMORE 106.561645 Installed a relay on the compressor and Checks OK
Near Huber Heights, OH 45424
Brad Anders
Job Details: 09/11/2020
REFRIGERATOR AMANA SXD22S2L "Found fill line for icemaker frozen, thawed line, unit checks ok."
Near Springfield, OH 45504
Brad Anders
Job Details: 09/11/2020
REFRIGERATOR FRIGIDAIRE LFTR1821TF3 No repair.
Near Springboro, OH 45066
Tim
Job Details: 09/11/2020
RANGE GE JGBP80MEV4BC Unit needs new control due to no power to ignitor. Unit is 30 years old in the kitchen. Parts are NLA.; rqstng P&A on 1 WB12K19(NLA) (CLOCK)
Near Covington, OH 45318
Steve
Job Details: 09/11/2020
REFRIGERATOR SAMSUNG RF323TEDBSR/AA Unit has frost coming out of the vents. Fan not working and defrost error. Recommend new PCB and temp sensor. New cover will be needed along with frost leak kit; ordrng 1 DA32-10104N (temp sensor) and 1 DA82-01415A (LEAK FROST KIT) and 1 DA94-02680A (MAIN BOARD) and 1 DA97-12608A (EVAP COVER)
Near Huntsville, OH 43324
Steve
Job Details: 09/11/2020
WASHER GE GUD27ESSJ0WW Pulley assembly cam broke; ordrd 1 WH01X10608 (washer PULLEY assembly)
Near Mason, OH 45040
Steve G
Job Details: 09/11/2020
REFRIGERATOR GE GFSS6KKYESS "Customer not getting ice out of dispenser, and ice build up on back wall.Also found a bottle of ice on the back wall of the refrigerator section that is due to a break in the insulation and a line is pushing up against the back liner; ordrd 1 WR29X10098 (ice bucket asm ge)"
Near West Chester Township, OH 45069
Steve G
Job Details: 09/11/2020
DISHWASHER SAMSUNG DW7933LRABB/AA Unit fills up and then drains. Customer need a flow sensor and case brake; ordrd 1 DD94-01005A (CASE BRAKE) and 1 DD94-01006A (FLOW SENSOR )
Near Mason, OH 45040
Steve G
Job Details: 09/11/2020
DISHWASHER SAMSUNG DW80K505UW/AA 03 Installed new soap dispenser and ordered wrong spray arm. ; ordrng 1 DD82-01319B (MIDDLE SPRAY ARM. )
Near Dayton, OH 45404
Shawn H
Job Details: 09/11/2020
RANGE MAYTAG MGR8674AS1 Upon arrival found both front burners won’t ignite. Removed caps and left front striker is missing and right front has dropped down. Inspected and found clip that holds striker to burner head is rusted and gone. This allowed the striker to drop. Reinstalled to test. When striker is properly placed it ignites fine. Unit needs two front burner heads. ; ordrng 2 W10515455 (burnr-head)s
Near Dayton, OH 45402
Shawn H
Job Details: 09/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Upon arrival customer stated that gasket came out of tub and won’t stay. Found gasket torn on bottom right. Reinstalled seal but ribs are torn so it won’t stay put. Checked sump for debris, some scale build up but no debris. Wash arms are blocked with scale build up and aren’t moving enough water. Ran unit in diagnostics to test and check for errors. No errors and unit ran fine through test. Customer is using cascade pods, and jet dry rinse aid. Rinse aid was set to highest level. Lowered to mid range. Excess rinse aid can leave a slimy feel to the dishes. Advised customer to clean unit with vinegar to rid unit of scale. Unit needs wash arms and gasket. ; ordrng 1 W10317197 (spray arm) and 1 W10319027 (spray arm) and 1 W10524469 (tub gasket)"
Near Dayton, OH 45426
Shawn H
Job Details: 09/11/2020
WASHER LG WT7600HKA Unit is 3 years old. Upon arrival found agitator free from transmission. Bolt did not come loose. Shaft of transmission sheared off. Ran unit in test mode. Unit functions as it should. Not sensing properly because the agitator is loose. Unit needs transmission. Please mail out invoice. ; ordrng 1 AEN73131403 (TRANSMISSION W/CLUTCH )
Near Englewood, OH 45322
Shawn H
Job Details: 09/11/2020
REFRIGERATOR KENMORE 106.5002321 "Gasket is seating well on the door frame. Gasket is torn at top right corner. It’s allowing air in behind the gasket. No signs of cracks in liner. Unit needs another gasket and a small amount of silicone to help keep gasket in place. Need to have parts installed before the 20th. New tenants are moving in to unit the 23rd. ; ordrng 1 2159082 (gasket,door fzr (PW))"
Near Eaton, OH 45320
Shaun S
Job Details: 09/11/2020
DISHWASHER FRIGIDAIRE FFBD2406NB6A "Upon arrival found that unit has multiple issue with it needs spray arms replaced, gasket, door springs Unit is Black in color located in kitchen 10-12 years ; ordrng 2 154430501 (spring,door)s and 1 5304500204 (gasket) and 1 5304506740 (spray arm) and 1 5304517203 (SPRAY ARM)"
Near Brookville, OH 45309
Shaun S
Job Details: 09/11/2020
WASHER MAYTAG MVWX700XL2 "Upon arrival found that unit is in need of a new hub drive and new GEARCASE, hub teeth worn out and GEARCASE bearing is blown ; ordrng 1 W10324651 (hub) and 1 W11132267 (gearcase)"
Near Dayton, OH 45426
Shaun S
Job Details: 09/11/2020
WASHER SAMSUNG WF448AAP/XAA "Upon arrival and disassembling unit tech found excessive black mold inside of soap disp and also found black mold forming along top of the door gasket,explained to customer both need also replaced for health concern reasons. Please reschedule for a morning call and allow 2hrs for repair; ordrng 1 BELLOW and 1 SOAPDISPHOUSING, states that autho needed"
Near Dayton, OH 45414
Shaun S
Job Details: 09/11/2020
DISHWASHER WHIRLPOOL GU2300XTVS3 "Upon arrival found that unit will not power up, customer had electrician out to home and had breaker, switch, and junction box all checked for correct power and there was proper voltage in all spots, tech to reorder main control for unit ; ordrng 1 W10285179 (cntrl-elec)"
Near Vandalia, OH 45377
Shaun S
Job Details: 09/11/2020
REFRIGERATOR FRIGIDAIRE LGUB2642LF2 Upon arrival found that unit has a SY EF error code which is for a bad evap fan motor that will need to be replaced ; ordrng 1 241509402 (motor)
Near Vandalia, OH 45377
Shaun S
Job Details: 09/11/2020
REFRIGERATOR WHIRLPOOL GSF26C4EXW00 "Upon arrival found that unit was leaking water from fill valve on back of fridge, customer already had unit pulled out from wall, when tech arrived found scuff marks on floor and took pics of them noting that was not done by technician, customer calling 2-10 to get order sent for valve replaced ; ordrng 1 INLETWATERVALVE"
Near Ansonia, OH 45303
Kevin
Job Details: 09/11/2020
WASHER ELECTROLUX EFLS617SIW "Customer issues with fabric softener not dispensing also E11 errors. Noted cleaned and checked dispenser tray ok; rqstng P&A on 1 5304506505 (DISPENSER ASSEMBLY WITH VALVE)"
Near Dayton, OH 45459
Kevin
Job Details: 09/11/2020
REFRIGERATOR SAMSUNG RF263AEWP/XAA 10+ yrs kitchen error code shows it needs fresh food fan assembly and defrost sensor; ordrng 1 FFDEFSENCOR (FF DEF SENCOR) and 1 FFFANASSY (FF FAN ASSY)
Near Dayton, OH 45424
Brad Anders
Job Details: 09/11/2020
DRYER SAMSUNG DVE50R5200W/A3 "Found user interface and main control not communicating properly, ordered control and user interface, located in the laundry room, manufactured 3/2019.; rqstng P&A on 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (USER INTERFACE)"
Near Dayton, OH 45440
Tim
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced wash motor and tested. Checks ok
Near Dayton, OH 45429
Tim
Job Details: 09/10/2020
WASHER SAMSUNG WA56H9000AP/A2 Checked unit over found that the unit had a broken lid. Needs new glass. Wants to talk with husband due to cost.
Near West Chester Township, OH 45069
Steve G
Job Details: 09/10/2020
RANGE - GAS GENERAL ELECTRIC JGS760SEL4SS Installed new igniter‘s harness assembly and bracket test OK
Near Mason, OH 45040
Steve G
Job Details: 09/10/2020
WASHER LG WT7200CW No repair
Near Springboro, OH 45066
Steve G
Job Details: 09/10/2020
RANGE FRIGIDAIRE Fgfl87dce Installed new bag igniter cycle test OK
Near Dayton, OH 45405
Shawn H
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Thawed evaporator, installed evaporator cover and main control. Ran unit to test. All ok. Unit is cooling as it should. No more noise from the fan."
Near Dayton, OH 45440
Tim
Job Details: 09/10/2020
DISHWASHER KITCHEN AID KUDC10FXSS5 Installed link assembly for door. checks ok
Near Dayton, OH 45458
Tim
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS576FIDB01 Icemaker wasn’t installed correctly. Installed and tested checks ok. If it acts up again will need new icemaker.
Near Dayton, OH 45458
Tim
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced cover and adjusted thermistor. Customer de thawed frost build up on evaporator. Checks ok
Near Greenville, OH 45331
Kevin
Job Details: 09/10/2020
WASHER GE GFW850SSN0WW "Customer claims unit was running in middle of night one evening. Unit is located in basement, has wifi. Customer does use the wifi to check on finished loads. Inspected unit the ui is touch capacitance type. These can be very fickle, but i checked power and pause, all function buttons to right and jog dial appeared ok. I know customer at times had trouble responding to her to finger. Ran unit in a rinse and spin, unit filled, agitated and drained ok. Did not notice any leaking water valve or anything. Told customer turn wifi off when not using or consult manual on securing, idk but shows up as unsecured connection. Also suggested locking control panel when not in use. Unit checks ok."
Near Xenia, OH 45385
Tim
Job Details: 09/10/2020
DISHWASHER GE GDT580SMF6ES Checked unit over found that the unit wasn’t draining the water properly. Cleared drain pump and unit drained fine. If it acts up again will need new drain pump. Quoted her for pump.
Near Greenville, OH 45331
Kevin
Job Details: 09/10/2020
APPLIANCE ELECTROLUX EIMED60LT4 "Customer claimed unit locked up on a first load over the weekend. Had to,cancel and power off. Said the drum would not turn by hand. Customer had later used unit and ran several loads without issue. Today during inspection found unit tumbling and heating ok, inspected belt and idler ok. No abnormal noises, checked blower wheel housing ok, ran for several minutes. Did pull up diagnostics, there was an E52 error for a motor fault code due to excessive load. No other fault codes detected in system history, however there are multiple motor error codes if there was an issue. "
Near Dayton, OH 45420
Tim
Job Details: 09/10/2020
RESIDENTIAL REFR FRIGIDAIRE FFSS2614QE6A Replaced parts listed. Checks ok
Near Springfield, OH 45505
Brad Anders
Job Details: 09/10/2020
RANGE LG LRE3194ST/01 "Installed new glass top, unit checks ok."
Near Dayton, OH 45432
Tim
Job Details: 09/10/2020
DRYER GE GTX22EACK0WW Adjusted blower housing. Checks OK
Near Saint Paris, OH 43072
Steve
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Unit is not washing properly due to a lot of foreign debris floating around inside the dishwasher causing spray arms to get clogged up. Recommend the customer purchased new spray arms
Near Bellbrook, OH 45305
Tim
Job Details: 09/10/2020
RANGE KENMORE 790.9700321 "Checked unit over found that the control board they sent wasn’t the correct part. The part number we have is correct but the part isn’t remotely close to what is needed. Unit is 10-12 years old in the kitchen. ..; rqstng P&A on 1 316577094(NLA) (clock/timer), states that autho needed"
Near Springboro, OH 45066
Tim
Job Details: 09/10/2020
WASHER MAYTAG MODEL TAG GONE....8/ "Unit is over filling with water and leaking out onto the ground. Unit needs a new pressure switch. The model and serial is missing. Unit is about 15 to 20 years old in the laundry room; rqstng P&A on 1 #### (PRESSURE SWITCH), states that autho needed"
Near Tipp City, OH 45371
Steve
Job Details: 09/10/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TF3 Cabinet/hinge area have been damaged. Can not adjust Right hand door not sealing to cabinet causing excess moisture to build in the supply duct from FF to FZ section. Frost is building and melting. FF section hi temp. Freezer liner cracked called Robert. 83906170. na.technicalhelp@electrolux.com sent pics
Near Centerville, OH 45459
Tim
Job Details: 09/10/2020
WASHER MAYTAG MVWB865GW0 "Needs inner basket, transmission, agitator, due to noise in spin and agitation. Additional labor due to being a transmission job.; rqstng P&A on 1 W10811956 (GEAR CASE) and 1 W10811960 (spin basket) and 1 W11161960 (agitator), states that autho needed"
Near Dayton, OH 45458
Tim
Job Details: 09/10/2020
DISHWASHER GENERAL ELECTRIC DDT595SSJ2SS Checked unit over found shorted control and user interface.; ordrng 1 WD21X23461 (kit svc ui top logic) and 1 WD21X24901 (CONTROL)
Near Dayton, OH 45417
Tim
Job Details: 09/10/2020
DISHWASHER BOSCH SHEM3AY56N/01 "Customer says unit still won’t drain. I’m ordering a new main control for unit and drain pump.; rqstng P&A on 1 #### (DRAIN PUMP) and 1 ##### (CONTROL), states that autho needed"
Near Piqua, OH 45356
Steve
Job Details: 09/10/2020
REFRIGERATOR SAMSUNG RF22KREDBSR March 18 manufactured. Needs icemaker service kit. Getting PC CH error and icemaker frosting over; ordrng 1 DA82-02671A (IMK SVC KIT)
Near Monroe, OH 45050
Steve G
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Customer states that the unit stop making ice. Durning the time of the service call the bin was full.
Near Lebanon, OH 45036
Steve G
Job Details: 09/10/2020
DRYER WHIRLPOOL WED8000DW3 "Customer had another company out a week ago, and oil the idler pulley. That did not last. Installed new idler pulley. Cycled ; used 1 W10837240 (BRACKET) from stock"
Near Tipp City, OH 45371
Steve
Job Details: 09/10/2020
DRYER SPEED QUEEN ADE4BRGS171TW01 Main harness to heater assembly is burn and melted. Too much of harness is damaged to repair. Need harness ; ordrd 1 D513660 (HARNESS)
Near Troy, OH 45373
Steve
Job Details: 09/10/2020
REFRIGERATOR BO SAMSUNG RF25HMEDBBC/AA Icemaker is completely frozen over. No work has ever been done to this unit. Recommend icemaker service kit; rqstng P&A on 1 DA82-02695A (IMK SVC KIT)
Near Miamisburg, OH 45342
Steve G
Job Details: 09/10/2020
DISHWASHER FRIGIDAIRE FBD2400KB12B Lower spray arm fell off and melted on heater it’s all new spray arm cycle test OK
Near Bellefontaine, OH 43311
Steve
Job Details: 09/10/2020
WASHER GENERAL ELECTRIC GTW750CSLOWS Needs main control; ordrd 1 WH22X29348 (CONTROL)
Near Mason, OH 45040
Steve G
Job Details: 09/10/2020
DISHWASHER LG LDF5545ST Customer states that the unit stops in mid cycle; ; ordrng 1 1111 (COMPLETE CONSOLE ASSY WITH BOARD. S/S)
Near West Chester Township, OH 45069
Steve G
Job Details: 09/10/2020
DRYER MAYTAG MEDC465HW0 Door seal is falling off. Installed new seal. Test ok adv customer not to use the unit for 2 hrs.
Near Middletown, OH 45042
Steve G
Job Details: 09/10/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Lori- said reorder all the parts again. ; ordrng 1 241964707 (tube-water) and 1 242253002 (valve-water) and 1 243297609PW (ICE MAKER ) and 1 5304510307PW (BOARD)
Near Springboro, OH 45066
Steve G
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRT351SFYB00 Unit is not cooling. Found the evap motor and not turning and the bracket was broken. ; ordrng 1 W10850162 (BRACKET) and 1 W2315539 (MOTOR)
Near Dayton, OH 45409
Shawn H
Job Details: 09/10/2020
REFRIGERATOR LG LSC23924ST/04 Installed new ice maker and forced cycle to test. Ice maker cycled fine and filled with water. All ok. Please mail out invoice.
Near Dayton, OH 45426
Shawn H
Job Details: 09/10/2020
WASHER MAYTAG MVWC400XW0 "Upon arrival customer stated that unit flashed lid lock light and stopped cycle in the middle. Customer unplugged unit but it would not reset. Ran unit in diagnostics to test. F5E1 lid switch fault, F1E2 motor fault, F2E1 stuck button, F7E5 shifter fault codes present. Could not get lid lock to function in test mode but it is within spec per tech sheet. Without lid lock I could not test voltage output to shifter. Shifter is within spec per tech sheet. Unit needs main control. Customer is going out of town Saturday and won’t be back until. Monday September 21st. Please mail out invoice. ; ordrng 1 W10393490 (cntrl-elec)"
Near Englewood, OH 45322
Shawn H
Job Details: 09/10/2020
MICROWAVE GE JKP67G0J2BG Upon arrival found microwave with no lights or display. Removed control panel to inspect. Found fuse shorted open. Replaced fuse and ran to test. Unit is heating well. Ran several cycles to test. All ok. Ok per Tony. Called office to run cc. ; used 1 14QBP20CSB (20 AMP FUSE) from stock
Near Dayton, OH 45426
Shawn H
Job Details: 09/10/2020
RANGE - ELECTRIC FRIGIDAIRE FEF352AUD "Unit is 17 years old in kitchen. Customer stated that the left front and right rear burners are inop. Found terminal block and element for the right rear shorted causing no operation. The left front burner isn’t getting voltage to it. No loose connections. Found infinite switch shorted open. Unit needs burners, terminal block and switch. Tech picking up parts tomorrow and will return Friday to install. ; ordrng 1 316436001 (switch,infinite lrg) and 2 316442301 (element,lg)s and 2 318372211 (element-surface)s and 1 5303935058 (TERM BLOCK)"
Near Dayton, OH 45414
Shawn H
Job Details: 09/10/2020
RANGE FRIGIDAIRE FPEF4085KFB Upon arrival found unit with power but no operation of touch pad. Pulled unit and found ribbon strip shorted causing no operation. Unit needs touchpad. Customer recently replaced main control. ; ordrng 1 318404115 (glass panel)
Near Dayton, OH 45414
Shawn H
Job Details: 09/10/2020
WASHER AMANA NTW4516FW3 Upon arrival customer stated that unit leaks when it gets to the rinse portion of the cycle. Checked under unit for signs of leaks from drain hose or gearcase. No signs of leaks. Put unit into forced mode and filled and drained to see if house drain is clogged and over flowing. House drain is overflowing when unit drains. Advised customer to have drain cleaned by maintenance.
Near Dayton, OH 45405
Shawn H
Job Details: 09/10/2020
REFRIGERATOR GE GTS18ABMDRWW Upon arrival found unit with frost cover the evaporator. Unit isn’t defrosting. Thawed ice and found defrost thermostat shorted open. Replaced and ran to test. Unit is defrosting properly now. All ok. Ok per Tara. ; used 1 WR50X10068 (DEFROST THERMOSTAT) from stock
Near Dayton, OH 45426
Shaun S
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW01 Upon arrival found that led light assm in freezer is out and causing light in fridge not to fully illuminate ; ordrng 1 W10515058 (light)
Near West Milton, OH 45383
Shaun S
Job Details: 09/10/2020
UPRIGHT / CHEST MIDEA MRU17F6AWW "Upon arrival found that unit giving a E6 error code, error code that is present and says it's a defrost sensor error, tech pulled cover and found that sensor is plugged in and seems to be working because unit is not froze up and cooling properly and has been for the last week customer has had unit, believe we have a communication error between board on front door and main board on back of unit ; ordrng 1 DISPLAYBOARDONDOOR and 1 MAINBOARDONBACKOFUNIT"
Near Vandalia, OH 45377
Shaun S
Job Details: 09/10/2020
DISHWASHER LG LDF5678BD "Removed and replaced door switch on unit, ran and checked out, unit checks ok upon techs departure"
Near Union, OH 45322
Shaun S
Job Details: 09/10/2020
DRYER - ELECTRIC SAMSUNG DV45H7000EW/A2 "Upon arrival found that roller wheel on front bulk head was bad causing noise issue on unit, removed and replaced roller, ran and tested, unit checks ok upon techs departure; used 1 DC97-16782A (ROLLER) from stock"
Near Greenville, OH 45331
Kevin
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Unit temps are 5F freezer and high 40s low 50s in frig. Unit is running and evap fan working. The damper assembly was shut closed not allowing cold air to enter. Used screwdriver to open. Needs new damper and control.; rqstng P&A on 1 W10503278 (control board) and 1 W10594330 (elect damper)
Near Greenville, OH 45331
Kevin
Job Details: 09/10/2020
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Upon arrival temps read 45F in fresh food section and around 3F in freezer. Excess frost buildup behind fresh food assembly, fan not circulating. Had error codes 22C for evap fan and 25C Defrost error. Customer also has issue with ice maker compartment. Ordering parts per samsung bulletin.... customer ok estimate for repair, asking them to unplug unit 24hrs prior to coming out. Will check if issue with defrost circuit other than board and charge as needed. ; ordrng 1 DA82-02367A (GASKET AND CLIPS) and 1 DA92-00592A (PCB MAIN CONTROL) and 1 DA97-15217D (ICEMAKER) and 1 DA97-19898A (DRAIN TUBE)"
Near Dayton, OH 45424
Brad Anders
Job Details: 09/10/2020
REFRIGERATOR BO SAMSUNG RF263BEAESG/AA "Found unit has a refrigerant leak, unit does not have a stepper valve, talked to Chris about transferring unit to Kevin Montgomery for repair. Ordered dye filter.; rqstng P&A on 1 UNKNOWN (DYE FILTER)"
Near Cedarville, OH 45314
Brad Anders
Job Details: 09/10/2020
REFRIGERATOR - S GENERAL ELECTRIC GFE26JSMAFSS "Found door switch not closing properly, ordered door switch.; ordrng 1 WR23X29170(TSDN) (fresh food door ligh)"
Near New Weston, OH 45348
Kevin
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Ran unit with cups upright in each corner for top and bottom rack. Checked spray arms for blockages or cracks. Checked screen. Put unit into both quick wash and later normal wash. Unit filled, washed and drained with no leaks. Suspect they way unit was loaded, showed and talked to customer wife, father. Unit checks ok."
Near Union City, IN 47390
Kevin
Job Details: 09/10/2020
DISHWASHER - BUI GENERAL ELECTRIC GDF640HGM2BB "Upon arrival customer had unit loaded and running. Opened the door checked water level, soap was dispensed and not on door, dishes were all wet. Unit appeared to be running just fine, good water pressure, had hot water. Checked both spray arms, appeared clean and no cracks. Unit appears to be draining properly, goes to nipple off drain pipe under sink and not garbage disposal. Recommended fastening up end little higher coming off plumbing make sure no back flow. Customer complaint about soap on dishes and or some food. Found rinse aid setting on lowest. Showed customer and turned to max, customer claims they use rinse aid. No complaints about heat, finishing cycles or draining... believe issue mainly with loading and use of rinse aid. Told customer to resort back to manual on loading and soap, rinse aid use. Also to use lemony shine at times in wash. Unit checks ok."
Near Springfield, OH 45505
Brad Anders
Job Details: 09/10/2020
REFRIGERATOR KENMORE 106.5956999 "Found door switch not closing properly, connection at switch was loose, repaired connection. Unit is cooling properly."
Near Fairborn, OH 45324
Brad Anders
Job Details: 09/10/2020
WASHER SAMSUNG WF328AAW/XAA "Found bearings worn, the tub tore the bellow, unit needs new inner and outer tubs, and bellow replaced. Customer does not want to repair."
Near Dayton, OH 45402
Tim
Job Details: 09/09/2020
DISHWASHER KENMORE 63016304400 No repair.
Near Dayton, OH 45409
Tim
Job Details: 09/09/2020
DISHWASHER WHIRLPOOL GU940SCGB2 Checked unit over found that the unit had power going to the main control but no power feeding the display. Needs new main control. Part is NLA per DAP. Called and informed LL.
Near Centerville, OH 45459
Tim
Job Details: 09/09/2020
DISHWASHER SAMSUNG DMT800RHS/XAA Needs new drain pump due to broken impeller. Dishwasher can’t come out due to flooring being too high. Customer wants to replace dishwasher. No repair.
Near Washington Township, OH 45458
Tim
Job Details: 09/09/2020
RANGE FRIGIDAIRE LGEF3043KFR Ignitor wasn’t lighting at all. Needs new ignitor. Unit isn’t leaking gas double and triple checks no fumes when unit isn’t in use. All top burners are burning evenly. Replaced ignitor and left oven heat up no gas smell at all. Customer wasn’t running vent fan instructed her to run vent fan while using and not to open oven a lot. ; used 1 5303935066 (IGNITOR) from stock
Near Carlisle, OH 45005
Tim
Job Details: 09/09/2020
MICROWAVE SAMSUNG SMH9207ST Checks unit over found that the unit would intermittently turn on the cooling fan even when not in use. Spoke with Jared from Samsung tech line and they said it could be a shorted component cause it to turn on or a potentially shorted wiring harness. Spoke with HBW and they’re gone talk with the customer about replacing unit.
Near Miamisburg, OH 45342
Tim
Job Details: 09/09/2020
WASHER LG WT1101CW Checked unit over found that the unit needs new suspension rods. Customer to decide on repair.
Near Troy, OH 45373
Steve
Job Details: 09/09/2020
WALL OVEN FRIGIDAIRE FGEW3065KFB Found loose door hinge causing a loud noise while operating. Adjusted temp offset 20 degrees. Unit operating properly
Near Dayton, OH 45420
Tim
Job Details: 09/09/2020
REFRIGERATOR FRIGIDAIRE FRS3R3JW1 Installed new fill tube. Checks ok
Near Dayton, OH 45432
Tim
Job Details: 09/09/2020
RANGE GE JMS08BA No power coming to the unit. Needs electrician. Customer had unit completely torn apart when I arrived. Pictures attached. Told him we are not reassembling it.
Near Dayton, OH 45420
Tim
Job Details: 09/09/2020
DISHWASHER FRIGIDAIRE FFCD2413UB1A Replaced main control due to the unit not heating and draining. Tested unit checks ok.
Near Dayton, OH 45409
Tim
Job Details: 09/09/2020
DRYER GE GTD42GASJ2WW Replaced belt checks ok
Near Dayton, OH 45429
Tim
Job Details: 09/09/2020
RANGE KITCHEN AID KSEB900ESS0 Unit giving f8e0 error. Shorted fan. Replaced fan. Checks ok
Near Springboro, OH 45066
Tim
Job Details: 09/09/2020
REFRIGERATOR BOSCH B26FT80SNS/01 Checks unit over found that the unit wasn’t dispensing crushed ice. Removed icemaker and auger. Repaired wiring to solenoid. Checked freezer found that the drain was plugged up and ice build up around freezer fan. Cleared ice and drain. Adjusted temps due to them not reading correctly. Checks ok
Near Vandalia, OH 45377
Shaun S
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL GSF26C4EXW00 "Upon arrival found that quick disconnect was loose causing water leak when imk filled, tech repaired issue cycled imk through, unit checks ok"
Near Troy, OH 45373
Steve
Job Details: 09/09/2020
COOKTOP DACOR SGM466B Left front burner igniter Is missing causing the unit to continuously try and spark. Parts are no longer available. Bent over the igniter stem to hold it in place unit seems to be operating OK
Near Troy, OH 45373
Steve
Job Details: 09/09/2020
REFRIGERATOR GE GNE25JSKLFSS Unit making strange noise periodically. Found freezer evaporator cover coming in contact with the cooling fan due to fan blade pushed out on motor shaft. Slid fan backwards unit is no longer causing noise
Near De Graff, OH 43318
Steve
Job Details: 09/09/2020
REFRIGERATOR SAMSUNG RF220NCTABC/AA Found frozen water fill tube in freezer section icemaker. Thawed unit out. Reset temps in freezer and fresh food. Unit operating properly. If icemaker stops again a new fill tube assembly will be needed.