We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDBC/AA
Near Troy, OH 45373
Shawn H
Job Details: 03/06/2023
Customer states that unit has water/ice under the deli drawer. The water is coming from the defrost drain. It is clogged and overflowing. Cleared defrost and verified its open. All ok.
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Dayton, OH 45431
Shawn H
Job Details: 03/06/2023
Customer states that unit isnt filling. It goes right into the wash cycle. Control has an error code stored for lid left open. Ran diagnostics tests and all functions work as they should. Ran speed wash to test and aged as it should. Went over cycle selection and load size with customer. Unable to duplicate concern of no fill.
We serviced a
BOSCH MICROWAVE
Model HMC87152UC/01
Near Fairborn, OH 45324
Shawn H
Job Details: 03/06/2023
Customer states that unit is blowing the fuse again. Inspected unit and found the primary interlock switch shorted closed. This is a normally open switch. Customer has replaced the switch group themselves and has a warranty on the part still. Installed temporary switch and ran to test. Unit is heating as it should. Fuse is good. All ok.
We serviced a
LG RANGE
Model LDE4413ST/02
Near Bellbrook, OH 45305
Tim
Job Details: 03/06/2023
Checked unit over found cracked cooktop. Needs new cooktop, no repair as of now
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF6A
Near Beavercreek, OH 45430
Tim
Job Details: 03/06/2023
Adjusted drain loop and door latch checks ok.
We serviced a
GE WASHER
Model PTW600BSR1WS
Near Clayton, OH 45315
Tim
Job Details: 03/06/2023
Hooked up newfi and reset controls checks ok. Customer will let us know if it has more issues.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Springboro, OH 45066
Sam
Job Details: 03/06/2023
Inspected unit and found the fan in the freezer section not running. Removed the back evaporator cover and found ice on the fan and behind the auger motor. Found the fill tube overflowing and leaking. Used food grade sealant to seal around the fill tube and resecured guide. Unit is now cooling properly and the fan is functioning. Advised the customer to give it a day or two before turning the icemaker back on. All checks OK
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Centerville, OH 45458
Sam
Job Details: 03/06/2023
"Customers original issue was the balance/friction ring was cracked and partially missing when the washer arrived and during the first few cycles the unit was loud and banging around consistently. Replaced the friction ring and the next cycle discovered the pressure sensor hose had come detached and was leaking on the floor. It started leaking roughly half way through the cycle. Readjusted and reattached the pressure sensor hose and ran an empty short cycle and found no other leaks. A few days later the customer ran a medium to heavy load and later during the cycle the customer returned to discover water on the floor. Upon returning to repair the unit we ran a test cycle simulating a weighted load. Found the basket tilting towards the front right of the unit and the water fill line splashing outside of the basket and onto the floor. The spring suspension needs replaced due to the original issue caused by the friction ring. Advised and demonstrated to the customer the issues with the suspension. Advised the suspension springs need replaced, and the possibility of future issues with the unit due to the damaged friction ring and the unit having been run with part of it damaged. Customer will contact us if they want to move forward with repairs."
We serviced a
FRIGIDAIRE WASHER
Model n/a
Near Dayton, OH 45449
Sam
Job Details: 03/06/2023
Installed parts listed, all checked okay
We serviced a
ROPER WASHER
Model RTW4516FW2
Near West Carrollton, OH 45449
Sam
Job Details: 03/06/2023
Inspected the unit and found several error codes for oversudes and the unit had a faulty hub drive and would not agitate without moving the entire basket. Unit is in a commercial setting at a salon. Provided information and parts needed to Assurant and the repair was declined. Assurant to contact customer and advise.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW3
Near Springfield, OH 45505
Shawn H
Job Details: 03/06/2023
Installed power cord and verified operation. All functions operate as they should. Unit heated to 350 in ten minutes. All ok.
We serviced a
SAMSUNG DISHWASHER
Model DW7933LRASR/AA
Near Troy, OH 45373
Shawn H
Job Details: 03/06/2023
Customer states that unit wont light up and now wont start. Voltage to the main control is correct. Voltage from the main to the user interface is correct. Reset control and user interface powered on. All buttons and functions work. Ran to test. Unit functions as it should. If problem reoccurs it will need the user interface. That part is no longer available through our sources.
We serviced a
SAMSUNG DRYER
Model DV45H6300EW/A3
Near Piqua, OH 45356
Ron M.
Job Details: 03/06/2023
Ran tests found idler wheel bearing bad causing no run issue. Replaced idler tested good.; used 1 DE634A (Idler) from stock
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Franklin, OH 45005
Sam
Job Details: 03/06/2023
Inspected unit and found a hose clamp loose and leaking underneath the unit. Tightened the clamp. Ran multiple test cycles and found no other leaks. All checks OK.
We serviced a
BOSCH DISHWASHER
Model SHXM4AY55N/26
Near Franklin, OH 45005
Sam
Job Details: 03/06/2023
Inspected the unit and found the sanitize and rinse aid lights blinking. This is a miscommunication between the main control board and the display board. Attempted to reset the unit including powering the unit off for five minutes and attempting reset again. Good power to the unit and board. Unit not responding. Unit needs new module programmed board and program display board. Provided information and the customer and estimate and repairs were declined.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Huber Heights, OH 45424
Kevin
Job Details: 03/06/2023
Installed parts reset unit and checks okay
We serviced a
ELECTROLUX REFRIGERATOR
Model GLRT182SAQ3
Near Dayton, OH 45417
Kevin
Job Details: 03/06/2023
Defrost timer needs replaced, installed new part all checks good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2344MF0
Near Dayton, OH 45440
Kevin
Job Details: 03/06/2023
Unit is non repairable refrigerant line freezing upin the back cabinet, called techline spoke to Allen and did video with him also- case #86162728 customer care #1-800-374-4432
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Urbana, OH 43078
Ron M.
Job Details: 03/06/2023
Ran tests found washer top bent causing lid lock not to engage. Bent top back in to position ran drain and spin tested good.
We serviced a
FRIGIDAIRE RANGE
Model FGEH3047VFD
Near Arcanum, OH 45304
Kellen
Job Details: 03/06/2023
Inspected the unit and found the broil element disengaged the wire. Secured wire. Ran a test cycle. All checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Greenville, OH 45331
Kellen
Job Details: 03/06/2023
Installed parts. All checks ok
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2445RFS0
Near Greenville, OH 45331
Kellen
Job Details: 03/06/2023
"Inspected the unit and found a failing control, washmotor, gaskets, and possibly lower spray arm. Customer declined repair."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTWW/AA
Near Dayton, OH 45414
Kevin
Job Details: 03/06/2023
Unit has wiring issue in the cabinet causing fresh section to freeze up contacted AST-Michael
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Tipp City, OH 45371
Kevin
Job Details: 03/06/2023
Control board locked, replaced control board and checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF3
Near Troy, OH 45373
Kevin
Job Details: 03/06/2023
Installed new thermostat reset unit and checks okay
We serviced a
SAMSUNG DRYER
Model DVE45T6200W/A3
Near Greenville, OH 45331
Kellen
Job Details: 03/06/2023
Inspected the unit. And found the relays on the control board sticking. Removed top panel. Removed control board. Provided a temporary fix so the unit is working fine now. But informed the customer that if it persists that they will need a control board.
We serviced a
SAMSUNG RANGE - GAS
Model NX60A6511SS/AA
Near Greenville, OH 45331
Kellen
Job Details: 03/06/2023
Installed parts. Ran a test cycle. All checks OK
We serviced a
SAMSUNG WASHER
Model WA55A7300AE
Near New Paris, OH 45347
Kellen
Job Details: 03/06/2023
Inspected the unit and found that it was leaning to far forward. Adjusted the feet till the unit was level. Ran a test cycle. All checks OK
We serviced a
WHIRLPOOL WASHER
Model WFW9450WR00
Near Lewisburg, OH 45338
Kellen
Job Details: 03/06/2023
Inspected the unit and found a failed communication between the drain pump and control board. Control board part # W10251745 is no longer being manufactured.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near New Madison, OH 45346
Kellen
Job Details: 03/06/2023
Inspected the unit and found it was failing to supply power to the units components. Customer declined repair at this time.
We serviced a
GE DISHWASHER
Model GDF530PMM0ES
Near Ansonia, OH 45303
Amber
Job Details: 03/06/2023
Inspected unit and found unit completely unresponsive. Pulled model and serial number up on the GE Smart HQ app. Found a service bulletin for this problem. Followed steps of the service bulletin and found I need to replace user interface and control. Gave customer quote. Customer declined repair.
We serviced a
KENMORE DRYER
Model 417.811
Near Ansonia, OH 45303
Amber
Job Details: 03/06/2023
Inspected unit and found the unit working properly. Customer had heavy wet blanket and stated the sound would happen with a load. Unit still would not make sound. Advised customer to use like normal and take a video if sound is heard again and to call back.
We serviced a
SAMSUNG REFRIGERATOR
Model RF26XAEBP/XAA-00
Near Ansonia, OH 45303
Amber
Job Details: 03/06/2023
Inspected unit and found ice maker stuck in an out of home position. Attempted to cycle the ice maker and it would not cycle. Customer was also concerned with unit not switching between crushed and cubed ice. Replaced ice maker. Found ice behind flapper on ice bin causing the bin to jam when attempting to switch between crushed and cubed ice. Unclogged the bin. Tested ice maker and dispenser. All checks ok. ; used 1 DA97-07365G (ICE MAKER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VB1
Near Union City, IN 47390
Amber
Job Details: 03/06/2023
Installed new parts. Unit was still not receiving voltage to the ice maker. Informed customer of issue. Customer switching out fridge for tenant.
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Dayton, OH 45458
Sam
Job Details: 03/06/2023
Inspected the unit and found the display console beeping and blinking. Ordering part.; ordrng 1 AGL75172601 (Display console)
We serviced a
LG WASHER
Model WT1101CW
Near Englewood, OH 45322
Shawn H
Job Details: 03/06/2023
Installed parts listed, all checked okay
We serviced a
SPEED QUEEN DRYER
Model ADE30RGS171TW01
Near Jamestown, OH 45335
Tim
Job Details: 03/06/2023
Check unit over found that the unit was not heating. Disassembled unit and removed the heating element on this unit. Had a blown thermostat and thermal fuse. Replaced fuse kit and reassemble the unit. Tested unit and it is heating up properly. Checks; ordrng 1 490P3(ts) (Fuse kit)
We serviced a
ELECTROLUX DRYER
Model EFME517SIW0
Near Versailles, OH 45380
Amber
Job Details: 03/06/2023
Installed new parts. All checks ok.
We serviced a
ELECTROLUX DRYER
Model ELFE7637AT0
Near Piqua, OH 45356
Ron M.
Job Details: 03/06/2023
Ran tests found element shorted out causing no run issue.; ordrng 1 5304529737 (Heater)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF1
Near Franklin, OH 45005
Sam
Job Details: 03/06/2023
Installed parts listed, all checked okay
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Franklin, OH 45005
Sam
Job Details: 03/06/2023
Inspected the unit and found a failed control board. Ordering part. ; ordrng 1 W11170319 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Dayton, OH 45406
Tim
Job Details: 03/03/2023
Replaced drain pump and ran through programming. Checks ok
We serviced a
KENMORE WASHER
Model 110.2110201
Near Dayton, OH 45406
Tim
Job Details: 03/03/2023
Checked unit over found that the tub was stuck. Freed up the tub and reprogrammed the unit.
We serviced a
WHIRLPOOL WASHER
Model LXR9245E01
Near Dayton, OH 45416
Tim
Job Details: 03/03/2023
Unit has a locked up motor and transmission. This unit is 25 plus years old, spoke with AHS and they're putting it into options.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GTE18LMHERES
Near Dayton, OH 45458
Tim
Job Details: 03/03/2023
Adjusted temperature and freezer vent channel. Checks ok
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB0
Near Dayton, OH 45417
Tim
Job Details: 03/03/2023
Checked unit over found that the back left burner was not heating up. Removed burner and repaired wire harness on burner. Reinstalled burner. Tested the rest of the burners. Unit checked OK
We serviced a
SAMSUNG DRYER
Model DV405ETPASU/AA01
Near Dayton, OH 45429
Tim
Job Details: 03/03/2023
Replaced shorted heating element checks ok ; used 1 DE486A (ELEMENT) from stock
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Dayton, OH 45429
Tim
Job Details: 03/03/2023
Checked unit over found that the unit wouldnt drain out the water. Drain pump had a blockage and so did the drain line. Disassembled and cleared drain pump and cleared drain line. Ran test. Unit checks ok
We serviced a
WHIRLPOOL WASHER
Model FFRE1001PW0
Near Dayton, OH 45402
Tim
Job Details: 03/03/2023
Checked unit over found that the unit wouldnt start and drum was locked up. Disassembled unit and found sock jammed into blower wheel and keeping the motor from moving cleared out blower wheel and reassembled unit. Checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF1
Near Dayton, OH 45431
Tim
Job Details: 03/03/2023
Installed parts listed, all checked good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Lebanon, OH 45036
Steve G
Job Details: 03/03/2023
Customer has issues with cooling. Unit did check out ok. Customer had some questions.
We serviced a
KENMORE DISHWASHER
Model 665.13693M412
Near Xenia, OH 45385
Tim
Job Details: 03/03/2023
Cleaned out the screens and spray arms and instructed customer on detergent usage. Checks ok
We serviced a
FRIGIDAIRE RANGE
Model FEF316BSC
Near Xenia, OH 45385
Tim
Job Details: 03/03/2023
Checked unit over found shorted heating element and melted wire. Repaired the wires and replaced heating element. Fixed outlet box mount. Checks ok ; used 1 316075103 (BAKE ELEMENT) from stock
We serviced a
GE RANGE
Model JBP26GS2AD
Near Sugarcreek Township, OH 45305
Tim
Job Details: 03/03/2023
Checked unit over found the terminal block on the back was loose. Tightened down terminal block. Tested unit and unit is heating up in both the oven and the cooktop with no issues. Customer says if they are running the oven and the cooktop sometimes it will trip the breaker. I informed her that that is not related to the oven is either a wiring or breaker issue. Checks ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FGCD2444SAZA
Near Bellbrook, OH 45305
Tim
Job Details: 03/03/2023
Cleared drain line and adjusted dispenser. Checks ok
We serviced a
BOSCH REFRIGERATOR
Model B26FT70SNS/04
Near Bellbrook, OH 45305
Tim
Job Details: 03/03/2023
Checked unit over found that the refrigerator section was still off by about 5 or 8?. Unit will need a new control board and a temperature sensor. Gave estimate to customer and they do not want to go ahead with the repair as of now.
We serviced a
GE REFRIGERATOR
Model GFE28GYNIFS
Near West Chester Township, OH 45069
Steve G
Job Details: 03/03/2023
Installed new icemaker
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPFU19F8WF4
Near West Chester Township, OH 45069
Steve G
Job Details: 03/03/2023
Clark techline. Put unit into diag. Pulled unit out and removed the green waterline off the watervalve and we are getting water through the valve. Checked power at the board for the internal heater and we are getting 12v dc and ohm out the heater. Per techline customer will have to unplug the unit for 2/3 days to thaw out the water line.
We serviced a
SAMSUNG MICROWAVE
Model ME17R7021ES/AA
Near Liberty Township, OH 45044
Steve G
Job Details: 03/03/2023
Installed new door and new switch assembly, checks OK
We serviced a
FRIGIDAIRE ELECTRIC RANGE
Model FFEF3054TS
Near Batavia, OH 45103
Steve G
Job Details: 03/03/2023
Installed new front left large burner. Cycled checks OK
We serviced a
LG WASHER
Model WM2650HWA
Near Washington Township, OH 45458
Sam
Job Details: 03/03/2023
Inspected the unit and found a failed drain pump and the display board not consistently functioning properly. Also found the rear shock absorber had a large amount of rust buildup on it and a grinding noise coming from the gearcase. Provided information and the customer and recommended they replace the unit due to the cost of repair and age of unit.
We serviced a
SAMSUNG DRYER
Model DVE50R5400W/A3
Near Springfield, OH 45503
Shawn H
Job Details: 03/03/2023
Customer states that unit is making a metal scraping noise when tumbling. The left side of the cabinet is rubbing the drum as it tumbles. Pulled the unit and found cabinet damage to the left rear. Unit was damaged during delivery or before. Damage is not a manufacturer defect. Pushed dent out on left as best as possible to clear the drum. Noise is gone and unit tumbles/heats as it should. Samsung ticket #4169978797
We serviced a
LG WASHER
Model WT5680HWA/01
Near Springfield, OH 45503
Shawn H
Job Details: 03/03/2023
Installed main control and ran unit with load to test. Unit finished cycle with no issues or errors. All ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Springfield, OH 45505
Shawn H
Job Details: 03/03/2023
"Installed new suspension set, leveled unit, calibrated control, and ran to test. Unit is operating as it should."
We serviced a
SAMSUNG DRYER
Model DVE45B6300W/A3
Near Springfield, OH 45505
Shawn H
Job Details: 03/03/2023
Customer states that unit has not worked from day one. Checked voltage to the unit. Unit is only getting half the voltage it needs. Voltage at the outlet is 123vac. Same at the back of the unit. Reset the breaker. Voltage is still the same. Bathroom that the unit is in is under remodel. Customer to have contractor repair the voltage issues. If unit still wont operate would like to have the control board and user interface on hand. Samsung ticket number# 4169978600
We serviced a
WHIRLPOOL DRYER
Model WED7000DW2
Near Lebanon, OH 45036
Steve G
Job Details: 03/03/2023
"Customer states unit is not heating. Found the thermal fuse was blown. Installed new fuse, cycled. ; used 1 279816 (Thermal cut off fuse) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Piqua, OH 45356
Ron M.
Job Details: 03/03/2023
"Replaced ice maker cycled filled tested good.; used 1 DA97-15217D (Ice maker) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LF7JM3
Near Germantown, OH 45327
Sam
Job Details: 03/03/2023
Inspected the unit and found the dispenser switch possibly sticking. Reset switch and water filter. Removed grill pan and made adjustments to the water line. Ran multiple test cycles and the water valve is functioning properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFG232LAF
Near Middletown, OH 45042
Sam
Job Details: 03/03/2023
Inspected unit and found the temperatures in the fresh food section an average of 38? and 25? in the freezer section. The temperatures were set for 37 and 0? on the display board. Pulled the unit forward and found the power cord barely in the outlet. Reset the board by disconnecting the power and plugged it back up and the unit pulled 3 A on start up and stayed at 1.27 while monitoring. Advise the customer the issue couldve been from the plug and the unit loosing voltage. I changed the temperature to a boost freeze advise customer to give it two days see if he turns normal temperatures. If issue returns we will need to send out Kevin for a sealed system issue and a partial frost pattern in the freezer.
We serviced a
SAMSUNG DISHWASHER
Model DMR78AHSX/AA
Near Franklin, OH 45005
Sam
Job Details: 03/03/2023
Inspected the unit and found the plug for the garbage disposal still in place. Showed it to the customer. Removed plug. Ran a test cycle and the unit started draining without any issues. Made adjustments to the door to make sure it closes properly. All checks ok.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Carlisle, OH 45005
Sam
Job Details: 03/03/2023
Inspected the unit and found warm air getting into the ice box area. Used foam gasket kit from whirlpool and sealed around the channel. Reinstalled the icebox section and advise the customer give it a week or so to see if any more moisture appears.
We serviced a
BOSCH DISHWASHER
Model SHP88PZ55N/01
Near Dayton, OH 45458
Sam
Job Details: 03/03/2023
Installed parts listed, all checked good
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAEBC/AA
Near Maplewood, OH 45340
Ron M.
Job Details: 03/03/2023
Installed new rail tested good.
We serviced a
SAMSUNG RANGE
Model FE-R300SX
Near Piqua, OH 45356
Ron M.
Job Details: 03/03/2023
Installed new element ran bake test to 350 hit 10 minutes tested good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF0
Near Dayton, OH 45459
Kevin
Job Details: 03/03/2023
Loose connection to the light module reconnected and checks ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Dayton, OH 45415
Kevin
Job Details: 03/03/2023
Installed new water reservoir and solenoid checked unit for leaks and checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEBC/AA
Near Dayton, OH 45414
Kevin
Job Details: 03/03/2023
Unit needs fresh food assembly replaced, customer declined estimate
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHT1846QP0
Near Bellefontaine, OH 43311
Ron M.
Job Details: 03/03/2023
Ran tests found ice maker mold leaking into bucket. Installed new ice maker cycled filled tested good no leaks.; used 1 5303918277 (Ice maker) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Bellefontaine, OH 43311
Ron M.
Job Details: 03/03/2023
"Ran tests found control locked, unlocked control tested good. Showed customer how to lock and unlock control"
We serviced a
LG WASHER
Model WM3670HWA
Near Bradford, OH 45308
Amber
Job Details: 03/03/2023
Inspected unit and found the washer not draining properly. Found the drain filter clean and felt the drain pump for any obstructions and couldnt find any. As I was testing the drain pump it sounded like something was flushed through the line and unit immediately started draining again. Informed customer unit was draining and drain pump sounded good but if it continues to act up we can replace the pump. All checks ok.
We serviced a
GE WASHER
Model GTWN3000M0WS
Near Greenville, OH 45331
Amber
Job Details: 03/03/2023
"Inspected unit and found the water coming in very slowly. Also found when in a rinse cycle, the timer would start to get louder and run faster through the spin cycle. Quoted customer for timer and water valve. Customer declined repair."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1425VW
Near Kettering, OH 45440
Kevin
Job Details: 03/03/2023
Unit has refrigerant leak in captube non repairable called Techline -Allen - no sealed system repairs on this particular model case #86161499 Gave customer case number and customer care phone number
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9380SR/AA
Near Washington Township, OH 45458
Kevin
Job Details: 03/03/2023
Error code 71 high temp in freezer compartment. Unit has wiring issue that is non repairable contacting AST- spoke to Jensen
We serviced a
WHIRLPOOL REFRIGERATOR-SID
Model WRS588FIHZ04
Near Washington Township, OH 45459
Kevin
Job Details: 03/03/2023
Ice maker was locked up replaced ice maker and checks ok; used 1 W10873791 (Imk) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW3
Near Springfield, OH 45505
Shawn H
Job Details: 03/03/2023
"Customer states that unit is loosing power and makes a sizzle sound from the rear. Inspected terminal block and found it shorted. This is why it looses power and the cause of the noise. No other loose or broken wires. Replaced terminal block. . ; ordrng 1 RC3-50-4 (Power cord), used 1 W10245259 (Terminal block) from stock"
We serviced a
SAMSUNG RANGE
Model NE59R4321SS/AA
Near South Vienna, OH 45369
Shawn H
Job Details: 03/03/2023
Customer states that the unit does not maintains the set temperature. Voltage to the unit is correct. Bake and broil elements test good. Temperature sensor and harness are good. No signs of loose or broken wires. Ran unit in bake to test temperature. The unit gets to temperature but wont maintain it. The relay is not closing to send voltage to heat. The unit needs the main pcb. ; ordrng 1 DE94-03926B (Main pcb)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AD1
Near Springfield, OH 45503
Shawn H
Job Details: 03/03/2023
Customer state that the unit wont select the water function. No loose or broken wires behind the user interface. Ice dispenses fine. Unit needs user interface. Would like water valve on hand in case it wont function after getting voltage to it. ; ordrng 1 5304530933 (User interface) and 1 5304530878 (Water valve)
We serviced a
LG WASHER
Model WM1812CW
Near Miamisburg, OH 45342
Sam
Job Details: 03/03/2023
"Inspected the unit and found several major issues. Ran a drain and spin cycle to find the unit leaking water from the cold water valve onto the rotor, stator, and gearcase. Found water around the unit. During the drain and spin cycle you can hear a grinding/whining noise coming from the gearcase which is an indicator of failure. Also found the detergent dispenser assembly leaking into the front control panel. Found two of the buttons on the front panel not consistently functioning. During the drain cycle the drain pump would make a loud grinding sound and not empty the basket of water. The unit is 17 years old and located in the laundry room. Repair not recommended. Additional labor and second tech required for repair. ; rqstng P&A on 1 4925ER1015B (Dispenser assembly) and 1 5220FR2075L (Cold water valve) and 1 6871EC2041A(nla) (Washer PCB assembly) and 1 4681EA2001T (Drain pump) and 1 3045ER0023A(nla) (Rear tub assembly) and 1 4417FA1994H(nla) (Drive motor) and 1 4986ER0006B(nla) (Door boot) and 1 3551ER0011A (Front tub assembly) and 1 3045ER0021B (Basket)"
We serviced a
BOSCH MICROWAVE
Model HMC80251UC/01
Near Springboro, OH 45066
Sam
Job Details: 03/03/2023
Installed the display board unit is now receiving voltage and still not displaying any information and the light for the microwave cavity is still not on. Unit has a failed thermistor fuse on it. Ordering parts.; rqstng P&A on 1 00631511 (Filter board) and 1 00631508 (Thermistor) and 1 00631509 (Fuse) and 2 00631510 (Fuse)s and 1 00631513 (Fuse)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Miamisburg, OH 45342
Sam
Job Details: 03/03/2023
"Spoke with customer, ordering parts.; ordrng 1 W11239857 (Belt) and 1 W10721967 (Pulley kit) and 1 W11087188 (Cover) and 1 W11217817 (Suspension)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESG/AA
Near Springfield, OH 45502
Shawn H
Job Details: 03/03/2023
"Customer states that the unit wont dispense ice and isnt making ice. User interface is shorted from water leakage. This is why it wont dispense ice. The button is stuck on water only. It wont make ice because the ice maker is stalling out. The ice bucket is cracked and the dispenser chute isnt sealing well. Unit needs ice maker, user interface, ice bucket, and dispenser chute. ; ordrng 1 DA97-17342B (Dispenser cover) and 1 DA97-14474C (Ice bucket) and 1 DA97-08680G (Ice chute) and 1 DA97-15217D (Ice maker)"
We serviced a
MAYTAG WASHER
Model MVWB965HW0
Near Bradford, OH 45308
Amber
Job Details: 03/03/2023
Upon arrival put unit into diagnostic mode and checked the fault codes. Unit had multiple codes for the drain pump not running properly. Put unit into an automatic cycle and found the unit incredibly loud. Unit was making a loud grumbling noise in the spin cycle indicating the bearings and gearcase going out. Ordering parts. ; rqstng P&A on 1 W11208267 (Inner basket) and 1 W10704196 (Outer tub) and 1 W11393684 (Gearcase) and 1 W10876600 (Drain pump)
We serviced a
GE REFRIGERATOR
Model GNE27JSMAFSS
Near Beavercreek, OH 45430
Kevin
Job Details: 03/03/2023
Ordering parts ; ordrng 1 WR14X30125 (Fz fan assy) and 1 WR60X27396 (Damper) and 1 WR14X24747 (Gasket for damper)
We serviced a
SAMSUNG REFRIGERATOR
Model RF30HBEDBSR/AA
Near Dayton, OH 45434
Kevin
Job Details: 03/03/2023
Error codes shows fresh food sensor and fresh food evaporator fan not operating properly. Ordered new fan and sensor ; ordrng 1 DA97-13757A (Fan assy) and 1 DA32-10104N (Sensor)
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Bellefontaine, OH 43311
Ron M.
Job Details: 03/03/2023
Ran tests found transmission bearing bad causing noise and vibration.; ordrng 1 W11393685 (Transmission)
We serviced a
KENMORE REFRIGERATOR
Model 596.735092
Near Bradford, OH 45308
Amber
Job Details: 03/03/2023
Inspected unit and found the fridge not cooling but the freezer was cold. Items in freezer were staying frozen. Found evaporator fan not running at all. Ordering part. ; ordrng 1 W10128551 (Evaporator fan)
We serviced a
GE REFRIGERATOR
Model GFE28GMKGES
Near Bradford, OH 45308
Amber
Job Details: 03/03/2023
Inspected unit and found the fresh food section very cold and freezing by the deli drawer and very warm on top. Plugged newfi into unit and found unit needed updated. Pushed the update through. Checked the fresh food fan to see if it would run properly and it did not. Ordering parts. ; ordrng 1 WR60X26866 (Evaporator fan) and 1 RPWFE (Water filter)
We serviced a
GE WASHER
Model GTW465ASN2
Near Dayton, OH 45410
Tim
Job Details: 03/01/2023
Replaced broken latch checks ok
We serviced a
KENMORE WASHER
Model 110.2613241
Near Dayton, OH 45410
Tim
Job Details: 03/01/2023
Replaced lid lock checks ok
We serviced a
WHIRLPOOL WASHER
Model 110.2684269
Near Trotwood, OH 45426
Tim
Job Details: 03/01/2023
Checked unit over fixed agitator and found drain would over flow. Customer said its been doing that forever I informed her thats why there has been water on the ground because its draining faster then it can drain to the outside. Customer understands.