Service History 363 - Authorized Service

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FLCE7522AW1

Near Springfield, OH 45505

Brad Anders

Job Details: 05/13/2021

"Dryer will not start, communication error between switch, and control. Ordered control, switch, and UI.; ordrng 1 134813663 (Door switch) and 1 5304524465 (Main board) and 1 5304523183 (User interface)"

We serviced a

? RANGE

Model ABS300J1WW

Near New Carlisle, OH 45344

Brad Anders

Job Details: 05/13/2021

"Found two coil burners missing, found infinite switch not adjusting properly, ordered switch and burners. Amount approved by Katie.; ordrng 1 WB24T10027 (Infinite switch) and 2 WB30K10002 (Element)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS576FIDM0

Near Dayton, OH 45424

Brad Anders

Job Details: 05/13/2021

"Found wiring inside door does not have continuity through the door, needs freezer door, located in the kitchen, manufactured 5/2016.; rqstng P&A on 1 W10642042 (Stainless freezer door)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TWG

Near Dayton, OH 45420

Tim

Job Details: 05/13/2021

Checked unit over and found a blown defrost thermostat. Replaced defrost thermostat and instructed customer to leave the unit unplugged for 24 hours to completely defrost. Then she can plug it back in and it will take 24 hours to get back down to temperature. Unit checks; used 1 5303918634 (DEFROST THERMOSTAT) from stock

We serviced a

GE DRYER

Model WSM2700HBWWW

Near Dayton, OH 45459

Tim

Job Details: 05/13/2021

Installed power cord and tested unit, dryer was heating up and functioning as designed. Customer has issues with vents.

We serviced a

MAYTAG REFRIGERATOR

Model MTB1976HRB

Near Dayton, OH 45458

Tim

Job Details: 05/13/2021

Arrived and found that the compressor and all fans were running but no frost pattern. Unit needs sealed system work. Spoke with AHS and due to the age of unit and type of repair they're putting unit into replacement options. Auth#107CNKM

We serviced a

GE RANGE

Model JS630SF1SS

Near Springboro, OH 45066

Tim

Job Details: 05/13/2021

Replaced control due to the bake function not responding. After replacing bake responded with no issues.

We serviced a

GE REFRIGERATOR

Model CVE28DM5NBS5

Near Dayton, OH 45458

Tim

Job Details: 05/13/2021

Checked unit over found that the refrigerator was holding temperature properly. Freezer was high 30s. Unit only had a partial frost pattern in the freezer compartment and could not get freezer fan to run. Unit is going to need a new freezer fan and sealed system work. Explain the situation to the customer and at the moment he does not want to do the repair. If he decides he wants to repair it he will give us a call back.

We serviced a

SAMSUNG RANGE

Model NX58H9500WS/AA

Near Piqua, OH 45356

Tim

Job Details: 05/13/2021

Tested every function multiple times and couldnt get it to blow the breaker. Checks ok

We serviced a

MAYTAG REFRIGERATOR

Model MBF2556HEB

Near Dayton, OH 45458

Tim

Job Details: 05/13/2021

Checked unit over found that the freezer door wouldnt close and had a massive amount of frost build up on it. Cleared frost build up. Checks ok

We serviced a

BOSCH REFRIGERATOR

Model B36T80SNS/03

Near Bellbrook, OH 45305

Tim

Job Details: 05/13/2021

Reset icemaker and it started cycling. Informed customer if they have issues we will replace ice maker. Checks ok

We serviced a

MAYTAG REFRIGERATOR

Model MSD2456GQ

Near Dayton, OH 45434

Tim

Job Details: 05/13/2021

Checking unit over and it is not making any ice. Replaced ice maker and instructed customer to change water filter that was leaving particles in the water. Adjusted temperatures in refrigerator section. Checks OK ; used 1 4317943 (ICE MAKER) from stock

We serviced a

GE WASHER

Model GTW460ASJ7WW

Near Bellefontaine, OH 43311

Steve

Job Details: 05/13/2021

Unit not spinning clothes out due to faulty drain pump. Installed new drain pump washer is operating properly; used 1 WH23X28418 (Pump) from stock

We serviced a

GE WASHER

Model WSM2700HBWWW

Near Dayton, OH 45459

Tim

Job Details: 05/13/2021

Checking unit over and the front of the unit was not agitating or spinning. Found belt had come off. Reinstalled belt. Checks ok

We serviced a

KITCHEN AID REFRIGERATOR

Model KSFS25FKBT00

Near West Milton, OH 45383

Steve

Job Details: 05/13/2021

Installed new fan motor. Checks ok

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HB1

Near Lakeview, OH 43331

Steve

Job Details: 05/13/2021

Unit wouldnt light bake element. Keeps clicking. Adjusted spark igniter. If problem starts again recommend replacement of igniter.

We serviced a

GE RANGE HOOD

Model PVX7360SJ2SS

Near West Chester Township, OH 45069

Steve G

Job Details: 05/13/2021

Installed parts, unit checks okay.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UB3A

Near West Chester Township, OH 45069

Steve G

Job Details: 05/13/2021

Customer states that the unit is not drying the dishes, water is paddling up on top of cups with ridges. Cycled unit and it is heating. Did advise customer that water will collect up in the grooves, tested OK.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near West Chester Township, OH 45069

Steve G

Job Details: 05/13/2021

Unit is not getting hot water. Installed new valve ; used 1 W11165546 (Water valve.) from stock

We serviced a

GE REFRIGERATOR/TOP

Model GTS18HGNDRWW

Near Dayton, OH 45417

Shawn H

Job Details: 05/13/2021

Upon arrival customer stated freezer door pops open when closing fresh food door. Inspected unit and found it not level and freezer overfilled. Leveled unit and advised customer of loading of freezer. Removed items to show customer that lack of air movement from overloading was causing door to pop open.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF4

Near Dayton, OH 45403

Shawn H

Job Details: 05/13/2021

Upon arrival found unit showing high temperature error in both sides. Put unit into forced mode and evaporator fan won't run but all other functions work. Replaced fan and ran to test. All ok. Fan is running. Temperature will be down to normal in 24 hours.

We serviced a

LG WASHER

Model WM2301HR

Near Dayton, OH 45406

Shawn H

Job Details: 05/13/2021

"Upon arrival customer stated that unit wont spin. Found unit with standing water and large gap between inner basket and tub. Attempted to turn basket by hand but it is tight and binds up. Inner basket has broken free from flange and is dragging. It cut into the front tub and door boot. Debris got into drain pump and blocked it. Unit would need inner basket, front tub, rear tub, and door boot at minimum. Due to cost of repair customer does not wish to repair. Please mail out receipt."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TD2A

Near Dayton, OH 45405

Shawn H

Job Details: 05/13/2021

Unit purchased in 2020 but just installed. Customer stated that unit didnt dry first run of dishes. After adding rinse aid and running high temp wash the dishes came out better than before. Ran unit in diagnostics to test. Heater is good and getting proper voltage from control. All ok. Unit is functioning as it should.

We serviced a

GE REFRIGERATOR

Model PFCS1NFYASS

Near West Alexandria, OH 45381

Shawn H

Job Details: 05/13/2021

Replaced gasket and all is good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVS02

Near Dayton, OH 45415

Shawn H

Job Details: 05/13/2021

Upon arrival found dispenser arm flexing and binding up on bracket. Bracket is warped from arm binding up. Replaced arm and bracket. Thawed ice from dispenser chute. Ran to test. All ok. Ice build up in chute is from dispenser flapper being open.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TP4

Near Franklin, OH 45005

Sam

Job Details: 05/13/2021

Installed parts, unit checks okay.

We serviced a

SAMSUNG WASHER

Model WF42H5200AW/E2

Near Middletown, OH 45042

Sam

Job Details: 05/13/2021

Customer had purchased door gasket and requested we replace it. Provided customer with an estimate for service call and labor. Customer approved. Installed gasket and ran a test cycle. Found no leaks or other issues with unit. All checks OK

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Franklin, OH 45005

Sam

Job Details: 05/13/2021

"Inspected unit and found multiple error codes ranging from faulty board to basket speed to water valve. Ran a test cycle in the unit closed and clocked, filled with water, agitated, drained the water out, and spinned on the low medium and high cycles without any issues. Multiple random error codes is an indicator of a failed board. Replaced control board and latch, recalibrated the unit. Ran a second test cycle and found no issues. The lid was cracked, provided an estimate for the customer due to it being cosmetic warranty and only covered under 30 day warranty."

We serviced a

GE RANGE - GAS

Model ZGP366NR5SS

Near Springboro, OH 45066

Sam

Job Details: 05/13/2021

"Inspected unit and found no leaks from the bake or the broil oven cycles, found no insulation or debris in the burner orifices, inspected the burner caps and rings and found no issues. Ran a test cycle on the bake and broil, and all six burners and found no abnormal flame patterns or excessive smell of gas. All checks OK"

We serviced a

SPEED QUEEN WASHER

Model AFNE9BSP116TW13

Near Arcanum, OH 45304

Kevin

Job Details: 05/13/2021

"Found shipping bolt still lodged in unit, and leveled. Unit checks ok."

We serviced a

LG DISHWASHER

Model LDT5678ST

Near Dayton, OH 45440

Sam

Job Details: 05/13/2021

Installed parts, unit checks okay.

We serviced a

SAMSUNG DRYER

Model DV42H5200EF

Near Greenville, OH 45331

Kevin

Job Details: 05/13/2021

"Unit is heating but customer claims throws HE code. Samsung says this means unit is over heating. Checked venting outside, unit outside vent is recessed down on a hole, overtime dirt and debris, mostly leaves settles down in there. Told customer they need to have cleaned out. Told customer continue to use and if still acting up, will order some parts. Unit checks ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW00

Near Greenville, OH 45331

Kevin

Job Details: 05/13/2021

Installed parts, unit checks okay.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS00

Near Dayton, OH 45414

Kevin

Job Details: 05/13/2021

Installed parts, unit checks okay.

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Bradford, OH 45308

Kevin

Job Details: 05/13/2021

"Replaced both boards, checked all wiring connections. Tested unit in wash for a few then advanced to drain and spin unit checks ok. Told customer to monitor and let us know."

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA

Near Dayton, OH 45410

Kevin

Job Details: 05/13/2021

Installed new rails and checks ok

We serviced a

FRIGIDAIRE UPRIGHT / CHEST

Model FFFU20F2VW0

Near Dayton, OH 45426

Kevin

Job Details: 05/13/2021

Called techline -Russ-took pictures of lower cabinet bowed in -Ref#84480096- they will contact the customer to resolve problem

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near New Carlisle, OH 45344

Kevin

Job Details: 05/13/2021

Installed new dye drier and recharged system ; used 1 W10143759 (Drier) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS6A

Near Dayton, OH 45406

Kevin

Job Details: 05/13/2021

Cleared defrost drain, unit checks okay.

We serviced a

FRIGIDAIRE RANGE

Model FFEH3054UWC

Near Dayton, OH 45424

Brad Anders

Job Details: 05/13/2021

"Installed new glass top, unit checks ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Fairborn, OH 45324

Brad Anders

Job Details: 05/13/2021

"Found actuator not shifting properly, installed new shifter, unit checks ok.; used 1 W10913953 (Actuator) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WTW5500BW0

Near Dayton, OH 45424

Brad Anders

Job Details: 05/13/2021

"Installed new magnetron, diode, and capacitor, unit checks ok."

We serviced a

SAMSUNG DRYER

Model DVE45N5300W/A3

Near Dayton, OH 45424

Brad Anders

Job Details: 05/13/2021

"Found idler pulley making loud noise, installed pulley, unit checks ok.; used 1 Dc93-00634a (Pulley) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Dayton, OH 45424

Brad Anders

Job Details: 05/13/2021

"Found loose connection at main control board, repaired connection, unit checks ok."

We serviced a

SAMSUNG DRYER

Model DV42H5200EF/A3

Near Xenia, OH 45385

Brad Anders

Job Details: 05/13/2021

"Found heating element open and idler pulley dragging, replaced element and pulley. Unit checks ok.; used 1 De486A (Element), and 1 Dc93-00634a (Pulley) from stock"

We serviced a

JENN AIR REFRIGERATOR

Model JCB2282HTW

Near Bellefontaine, OH 43311

Steve

Job Details: 05/13/2021

"Icemaker and water valve need to be replaced. ; used 1 4317943 (Imk) from stock, ordrd 1 WR57X10033 (Valve)"

We serviced a

GE WALL OVEN

Model n/a

Near Jamestown, OH 45335

Brad Anders

Job Details: 05/13/2021

"Found lower oven temperature 20 degrees to hot, upper oven 30 degrees to hot, calibrated upper to -30 and lower to -20. Unit checks ok."

We serviced a

FRIGIDAIRE RANGE

Model FFEF3052TWC

Near Troy, OH 45373

Steve

Job Details: 05/13/2021

Found loose wire connections on range cord to terminal block. All wires are completely burnt off on harness and burn spots on the heating elements in the oven. Terminal block is completely melted.Cannot tell if theres any damage to the clock assembly the whole unit powered off. Recommend new harness with bake and broil element and terminal block along with clock assembly with overlay; rqstng P&A on 1 316225001 (Bake element ..) and 1 316203200 (Broil element ..) and 1 5303935271 (Terminal block ..) and 1 5304518660 (Control..) and 1 316220728 (Overlay..) and 1 5304516202 (Harness main..)

We serviced a

GE RANGE

Model JBS360RM2SS

Near Lakeview, OH 43331

Steve

Job Details: 05/13/2021

Clock display is not advancing; ordrd 1 WB27X29137 (Clock) and 1 WB07X21373 (Overlay)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Huntsville, OH 43324

Steve

Job Details: 05/13/2021

Called whirlpool Techline advised and recommended to install adapter on rear of icemaker compartment to help keep the air circulating through channel 2 freezer section; ordrng 1 Adaptor..

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Springboro, OH 45066

Steve G

Job Details: 05/13/2021

"Install new motor, motor blew out to the board, no power to the motor now or in the Board; ordrng 1 W11225084 (Board), states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHXM4AY55N/01

Near Tipp City, OH 45371

Steve

Job Details: 05/13/2021

Customer has to get the dishwasher removed from the cabinet opening. Newer flooring installed in the kitchen is preventing the dishwasher from coming out; O-emld tckt

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Troy, OH 45373

Steve

Job Details: 05/13/2021

Parts were broken in half in undamaged box; ordrd 1 Dd94-01030a (Air duct)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Dayton, OH 45415

Shawn H

Job Details: 05/13/2021

Upon arrival customer stated that unit is cooling weakly in the fresh food section and frosting up in the freezer. Inspected unit and found gasket not sealing at corner allowing air and moisture to enter. Moisture froze in air passages for evaporator fan causing weak cooling in the fresh food section. Thawed ice and verified air flow. Unit needs door gasket again. ; ordrng 1 W10860480(PW) (Gasket(PW))

We serviced a

LG WASHER

Model LSG4513ST

Near Dayton, OH 45414

Shawn H

Job Details: 05/13/2021

Installed new control and ran broiler to test. Broil igniter is still not getting voltage. Broil igniter is good. When hooked to bake wiring and ran igniter glows but not when hooked to broil harness. Possible user interface isnt sensing signal to relay board. No way to test for voltage per LG. Control shows as no longer available. Customer is looking for part on their own.; O-emld tckt

We serviced a

GE WASHER

Model GTW680BPL2DG

Near Mason, OH 45040

Steve G

Job Details: 05/13/2021

Unit is not responding to any commands. Hook up newfi and upload firmware and try to cycle different modes and unit would not respond ; ordrng 1 WH22X29345 (Board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Middletown, OH 45042

Sam

Job Details: 05/13/2021

Inspected the unit and found the icemaker leaking. Disassembled the icemaker and found it leaking at the mold. Provided the customer with an estimate and they approved. Ordering part.; ordrng 1 W10300022 (Icemaker)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ

Near Miamisburg, OH 45342

Sam

Job Details: 05/13/2021

Inspected unit and found an error code for motor failure and for control board failure. Ordering parts.; rqstng P&A on 1 W11087376 (Sump and motor) and 1 W11305296 (Control)

We serviced a

SPEED QUEEN WASHER

Model AFNE9RSP113TW01

Near West Alexandria, OH 45381

Shawn H

Job Details: 05/13/2021

"Upon arrival customer stated that it made a loud banging sound. Ran unit in spin to test. Unit is making a noise from the rear of the basket. Nothing loose in back of machine. No noise from bearings. When rotating the drum by hand you can hear something rattling around. Basket has come loose at one point. Bolt came out and is rattling around. Unit needs inner spin basket, seal, and bolt. ; ordrng 1 804376P (Inner basket kit) and 1 803801 (Seal) and 1 685831 (Bolt)"

We serviced a

BOSCH DISHWASHER

Model SHXM78W55N/10

Near Lebanon, OH 45036

Sam

Job Details: 05/13/2021

Spoke with the customer over the phone. Ordering parts. ; rqstng P&A on 1 11111 (Display control panel) and 1 22222 (Main control board)

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Franklin, OH 45005

Sam

Job Details: 05/13/2021

Inspected the unit and found the lid cracked. Ordering part. ; ordrng 1 W11259006 (Lid)

We serviced a

WHIRLPOOL WASHER

Model WFW9500TC01

Near New Madison, OH 45346

Kevin

Job Details: 05/13/2021

"Customer claims they get F21 error code for slow drain. Checked drain hose and any blockage to pump. Talked to customer husband, will order new drain pump. ; ordrng 1 280187 (Drain pump)"

We serviced a

HOTPOINT WASHER

Model HTW240ASK4WS

Near Union City, OH 45390

Kevin

Job Details: 05/13/2021

Upon inspection unit would not engage, agitate or spin. When removing motor cover noticed 2 of the wires to the mode shifter were broken. Didnt see any other wires damaged at this time. Ordering new shifter.; ordrng 1 WH03X30517 (Shifter)

We serviced a

GE DRYER

Model GUD27ESSMWW

Near Dayton, OH 45459

Sam

Job Details: 05/13/2021

Tech was assigned as a helper; snapped 1 QuickPics

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2315TP0

Near Springfield, OH 45506

Kevin

Job Details: 05/13/2021

Installed parts, unit checks okay.

We serviced a

GE REFRIGERATOR

Model GSE26GGECCBB

Near Fairborn, OH 45324

Kevin

Job Details: 05/13/2021

Water valve is pulsating intermittently needs replaced; ordrng 1 WR57X33326 (Wv)

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Miamisburg, OH 45342

Kevin

Job Details: 05/13/2021

Customer wants to reschedule.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SARXXF05

Near Yellow Springs, OH 45387

Brad Anders

Job Details: 05/13/2021

"Door gasket was packed wrongly, came in black instead of grey, ordered replacement through Shari. Called customer to let her know that we are reordering part.; O-emld tckt"

We serviced a

SAMSUNG WASHER

Model WA52M7750AV/A4

Near Dayton, OH 45424

Brad Anders

Job Details: 05/13/2021

"Unit will not spin properly, control not responding, clutch making noise during spin, motor and sensor not communicating with control, ordered control, sensor, clutch, and motor assembly. Located in the laundry room, manufactured 4/2017.; rqstng P&A on 1 Dc93-00278b (Mem sensor) and 1 DC93-00665A (MAIN HARNESS) and 1 Unknown (Main board) and 1 DC93-00236C (STATOR/ROTOR ASSY) and 1 DC97-18439A (ASSY CLUTCH), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWX665DW1

Near Dayton, OH 45420

Tim

Job Details: 05/10/2021

Recalibrated and tested. Unit checks ok

We serviced a

AMANA DISHWASHER

Model ADB1400PYS0

Near Fairborn, OH 45324

Tim

Job Details: 05/10/2021

Checked unit over found that the unit needs a new wash motor due to not circulating water. No repair due to cost

We serviced a

WHIRLPOOL DRYER

Model GE9868KQ3

Near Dayton, OH 45431

Tim

Job Details: 05/10/2021

Replaced thermal fuses and fixed heater wire. Checks ok; used 2 3392519 (FUSE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHB01

Near Dayton, OH 45431

Tim

Job Details: 05/10/2021

Unit was pushed too far back against the wall and making a really loud vibration noise. Pulled unit away from wall and noise completely stopped. Checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TFB

Near Beavercreek Township, OH 45434

Tim

Job Details: 05/10/2021

Reformed freezer door seal because it was not sealing up properly. Unit checks OK

We serviced a

FRIGIDAIRE DRYER - ELECTRIC

Model LEQ7000ES1

Near Dayton, OH 45440

Tim

Job Details: 05/10/2021

Replaced parts, unit checks ok.

We serviced a

KITCHEN AID DISHWASHER

Model KUDS30IVWH3

Near Dayton, OH 45434

Tim

Job Details: 05/10/2021

Checked unit over found that the unit was washing properly and cleaning. Adjusted door latch. Wash motor bearing is making very minimal noise but still functioning properly

We serviced a

MAYTAG REFRIGERATOR

Model MTB1976HRB

Near Dayton, OH 45458

Tim

Job Details: 05/10/2021

Checked unit over found that the customer had unplugged unit for two days and found water underneath the refrigerator. Removed that cover and found that the drain tube was not inserted into the drain pan. Inserted into the drain pan and secured properly. Instructed customer to give unit 24 hours to get down to the proper temperature. Checks OK

We serviced a

SAMSUNG REFRIGERATOR

Model RFG238AARS/XAA

Near Spring Valley, OH 45370

Tim

Job Details: 05/10/2021

Checked unit over found that the door handle and the door were both broken. Spoke with HBW and gave them pictures and its not something they're willing to cover because they dont consider it normal wear and tear. Customer could not get door open. Opened door and adjusted drawer and tracks. Checks OK called homebuyers and gave them this information. Alex is informing customer of their decision.

We serviced a

SAMSUNG WASHER

Model WF42H5200AW/A2

Near Xenia, OH 45385

Tim

Job Details: 05/10/2021

Removed door boot and found broken door latch. Replaced door latch and tested. Checks ok; used 1 DC64-00519B (LOCK) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Centerville, OH 45459

Tim

Job Details: 05/10/2021

Icemaker jammed. Cleared checks ok

We serviced a

GE REFRIGERATOR

Model PFE28KYNBFS

Near Washington Township, OH 45458

Tim

Job Details: 05/10/2021

Installed icemaker kit provided by GE. Checks OK

We serviced a

ELECTROLUX WASHER

Model EIFLW55IRR0

Near Springfield, OH 45502

Steve

Job Details: 05/10/2021

Customer has random issues with water accessibility in the unit spinning through the cycle. Ran install mode to check all components in washing machine, cycled through activation cycle of all components and recalibrated unit. All components check OK, cleared air history of water level error codes. Advised customer to try and run a sanitize cycle three times. If the problem comes back a new control board and pressure sensor will need to be installed

We serviced a

FRIGIDAIRE RANGE

Model FEF352FUB

Near Dayton, OH 45429

Tim

Job Details: 05/10/2021

Replaced front left burner and fixed wire harness. Checks ok

We serviced a

FRIGIDAIRE RANGE

Model FPEF3077QFN

Near Troy, OH 45373

Steve

Job Details: 05/10/2021

Installed new door panel

We serviced a

LG WASHER

Model WT5680HWA/01

Near Vandalia, OH 45377

Steve

Job Details: 05/10/2021

Found washing machine with a faulty drain pump. Installed new pump unit operating properly; used 1 5859EA1004G (Pump) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Vandalia, OH 45377

Steve

Job Details: 05/10/2021

"Dryer will not start. Removed rear panel to find blown thermal fuse disabling drive motor. Checked venting. Venting is completely clogged and reduces from 4 down to 2 1/2 or 3 . This needs to be fixed. Cleaned out all dryer duct work in cabinet. Installed new thermal fuse and thermostat. Unit heating and cycling properly. Leaving dryer vent hose unhoooked for customer safety to have it fixed ; used 1 279816 (Thermal cut out), and 1 3392519 (Thermal fuse) from stock"

We serviced a

BROAN RANGE HOOD

Model 41.000-L

Near Middletown, OH 45042

Steve G

Job Details: 05/10/2021

Install new light socket motor and switches, cycled unit tested OK

We serviced a

FRIGIDAIRE WASHER-DRYER COM

Model GLET1041AS1

Near New Carlisle, OH 45344

Steve

Job Details: 05/10/2021

Washer tub pressure port for pressure tube completely blocked cannot clear. Recommend new tub. Unit uneconomic for repair

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2498SF0A

Near Liberty Township, OH 45044

Steve G

Job Details: 05/10/2021

"Unit is getting an I30 error code, pulled unit out dried up base, cycled unit and could not find any leaks."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2045VS

Near Trenton, OH 45067

Steve G

Job Details: 05/10/2021

Installed new freezer door and refrigerated door checks OK

We serviced a

GE WASHER

Model GTW720BSN0WS

Near Middletown, OH 45042

Steve G

Job Details: 05/10/2021

Unit is leaking. Found the drain pump hose was loose. Cycled and checks ok.

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2498SF5A

Near Beckett Ridge, OH 45069

Steve G

Job Details: 05/10/2021

Install new drain pump, cycled and tested OK

We serviced a

HAIER WALL OVEN

Model HCW225RAES

Near Clayton, OH 45315

Shawn H

Job Details: 05/10/2021

Inspected unit and found door hard to open because frame/body is bent. Frame is bent along the bottom and bottom of oven is bowed. Door latch is hitting door frame making it hard to open and close. Unit is not secured into wall. It is in a brick wall and installer did not secure it to brick. He was going to come back and glue it in but never showed. Unit is not repairable due to bowed frame. Installer caused damage to unit. Cannot bill to GE. Customer had been dealing with Kathy at Lowes CPO in regards to replacing unit because of installer damages. Called her to give information and left voicemail. Have not heard back from Lowes.

We serviced a

BOSCH DISHWASHER

Model SHEM63W56N/13

Near Vandalia, OH 45377

Shawn H

Job Details: 05/10/2021

Installed all provided parts. All ok. Unit is operating as it should.

We serviced a

MAYTAG WASHER

Model MEDC456HW0

Near Dayton, OH 45404

Shawn H

Job Details: 05/10/2021

Customer stated that unit is spinning out clothes. Put unit into diagnostic mode to check for errors. F0E5 off balance error present. Found unit out of level to the right side. Leveled and calibrated unit. Ran to test and unit is spinning out smooth. Advised customer on proper loading and cycle selection. All ok.

We serviced a

LG REFRIGERATOR

Model LFX28978ST/00

Near Dayton, OH 45415

Shawn H

Job Details: 05/10/2021

"Upon arrival customer ice maker intermittently hangs up, mullion is broke and freezer leaks water. Forced ice maker to cycle and it cycled slowly. Ice maker has an intermittent dead spot in the motor causing no ice production. Mullion spring broke. Replaced ice maker and mullion. Cycled ice maker to test and it functions as it should. Water from freezer is from a clogged defrost drain. Cleared drain of ice and installed heater wire. All ok no more leaks."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32L19AS-1

Near Lewisburg, OH 45338

Shawn H

Job Details: 05/10/2021

Unit is 5 years old in kitchen. Upon arrival customer stated that unit runs but wont heat. Checked unit and its only drawing 1.13 amps. Not getting voltage to transformer. Found hv fuse shorted open. Replaced fuse and ran to test. Unit is drawing 16 amps. Ran several more times and amp draw never changed. Unit is heating as it should. All ok. ; used 1 14QBP20CSB (20 amp fuse) from stock

We serviced a

GE RANGE - ELECTRIC

Model JB645DK6WW

Near Brookville, OH 45309

Shawn H

Job Details: 05/10/2021

Customer stated that drawer is installed right but is tight. Inspected drawer and found frame of oven pushed in. It is squeezing the drawer making it hard to open. Issue is non repairable. Have photos of frame damage. Call Drexler Appliances and gave them the info. Left voicemail with retailer. They are currently closed.

We serviced a

WHIRLPOOL DRYER

Model WED5600XW0

Near Eaton, OH 45320

Shawn H

Job Details: 05/10/2021

"Upon arrival customer stated that unit squeals under load. Inspected unit and found idler pulley locked up on bracket. Cleared unit of lint, installed idler bracket and pulley. Ran unit to test. All ok no more noise and unit is heating as it should. ; used 1 W10837240 (Idler bracket), and 1 279640 (Idler pulley) from stock"

We serviced a

GE REFRIGERATOR

Model PYE22PSHISS

Near Dayton, OH 45458

Sam

Job Details: 05/10/2021

"Inspected unit and found the fan motor had failed. Provided estimate to the customer and they approved. Installed fan, all checks OK. I advised the customer they need to wait 48 hours for the unit to stabilize temperature."

Contact Us Today

About Us