Near Dayton, OH 45403
Shawn H
Job Details: 10/29/2019
RANGE GE JGBS23GEV6WH Installed all provided parts and ran to test. Unit ignited but won’t reignite now. Have proper amp draw and voltage. Checked and regulator shut off valve is closing on its own shutting down flow. Opened valve twice and will ignite but won’t stay lit. Unit needs regulator. ; ordrng 1 WB19K28 (pressure regulator)
Near Dayton, OH 45414
Shaun S
Job Details: 10/29/2019
WASHER MAYTAG MVWB835DW "Upon arrival found that unit has a defective inlet water valve, cold water side is leaking by and filling tub with water Tech hoping to have part and return 10-29 in afternoon ; ordrng 1 W11165546 (valve)"
Near West Milton, OH 45383
Shaun S
Job Details: 10/29/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Upon arrival found that unit has a defective wash pump motor, tech unit into diag testing and found that unit fills heats and drains but doesn’t wash ; ordrng 1 W11087376 (pump&motor)"
Near Dayton, OH 45426
Shaun S
Job Details: 10/29/2019
RANGE WHIRLPOOL RBS245PDB12 Pulled board from oven to have repaired ; saved tckt
Near Versailles, OH 45380
Kevin
Job Details: 10/29/2019
WASHER SAMSUNG WF42H5000AW/A2 "Ran unit in warm quick wash mode, removed top cover and rear panel. Checked for leaks none, put unit into a drain and spin. No leaks. Customer said it had only leaked one time, but had since ran 5 loads and no leaks over the weekend. Could not find any water residue in unit. Unit is sitting on wooden platform next to dryer. Told customer to monitor the situation. Samsung #4151479674; ordrng 1 DC97-15298C (TUB TO PUMP HOSE)"
Near Beavercreek, OH 45431
Kevin
Job Details: 10/29/2019
REFRIGERATOR SAMSUNG RF23M8090SG/AA Unit needs repaired per IMk bulletin; ordrng 1 DA82-02638A (IMK KIT)
Near Centerville, OH 45458
Steve G
Job Details: 10/29/2019
OVEN GENERAL ELECTRIC JT5500SF2SS F97 error code customer states unit is given an error code Tech pre-ordering parts two hours on return; ordrng 1 WB24T10164 (switch high limit) and 1 WB26T10068 (cooling fan lower) and 1 WB27X25659 (BOARD)
Near Dayton, OH 45458
Tim
Job Details: 10/29/2019
RANGE - GAS MAYTAG MGRH752BDW Checked unit over found that multiple burners and igniters broken and the gas tub had a small hole rusted in it causing gas smell. Multiple parts are NLA having homebuyers checks on parts. Unit is 10-15 years old in the kitchen and it’s white also gas. Not worth fixing.; rqstng P&A on 1 74004053 (sub 7432p073-60) and 1 74010271(NLA) (MAIN PIPE) and 1 WP3412D021-26(NLA) (burner) and 1 WP3412D024-26VP (burnr-head) and 1 WP74004410 (igniter)
Near Dayton, OH 45417
Shawn H
Job Details: 10/29/2019
REFRIGERATOR SAMSUNG RS25H5000SR/AA Upon arrival found flex tray for ice maker cracked. Cycled ice maker to test and it operates as it should. Also found crush tines broken from auger. Unit needs ice maker and ice bucket assembly. ; rqstng P&A on 1 DA97-08059A (ICE MAKER ASSY ) and 1 DA97-08223D (ICE BUCKET)
Near Dayton, OH 45405
Shawn H
Job Details: 10/29/2019
DOUBLE WALL OVEN FRIGIDAIRE RBG99K Unit is a 1962 double wall oven. Upper bake element is shorted open. Customer also states thermostat for lower oven seems off. Ran unit in preheat to 400 degrees to test. Lower oven is sluggish to heat but is heating. Oven is about 100 degrees cooler than setting. Thermostat is no longer available. Please order upper bake element. ; ordrng 1 5309950887 (bake element)
Near Dayton, OH 45431
Tim
Job Details: 10/28/2019
WASHER WHIRLPOOL WTW7040DW1 Checked unit over found hot water valve was plugged up. Cleared out hot water valve. Instructed customer to use cleaning tablets to help with residue on clothes. Checks ok
Near Dayton, OH 45402
Tim
Job Details: 10/28/2019
WASHER FRIGIDAIRE FFTW1001PW "Checked unit over, drain pump was plugged up removed and clean drain pump the unit checks ok"
Near Dayton, OH 45419
Tim
Job Details: 10/28/2019
DISHWASHER SAMSUNG DW80F600UTS/AA Replaced case break/sensors. Checks ok.; pckd up 1 DD82-01373A (CASE BREAKER )
Near Dayton, OH 45419
Tim
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRFA35SWHN00 Checked unit over found that the fans were running fine and no issues. Adjusted fan cover. Checks ok
Near Dayton, OH 45429
Tim
Job Details: 10/28/2019
RESIDENTIAL REFR WHIRLPOOL KRFC704FPS00 "Checked unit over found freezer drain was clear and no water or ice build up in the freezer. No water lines leaking, no refrigerator leaking. Found that the case of the freezer on the bottom right corner under the front foot was leaking. Insulation was busting out of case and unit was forming condensation and leaking on the floor. No repair due to issues with the linear and case. Please report to AIG."
Near Dayton, OH 45459
Tim
Job Details: 10/28/2019
WASHER LG WM4270HVA Checked unit over found that the unit needs a new motor and control board. Customer to talk with her husband about repair.
Near Dayton, OH 45458
Tim
Job Details: 10/28/2019
DRYER MAYTAG PYE4500AYW Checked unit over found that the motor was making noise. Oiled and greased rollers and motor and it was quieter. Checks ok. If acts up again will need motor.
Near Dayton, OH 45440
Tim
Job Details: 10/28/2019
DRYER - ELECTRIC FRIGIDAIRE LEQ7000ES1 Replaced main control due to shorted relay. Checks ok.
Near Dayton, OH 45434
Tim
Job Details: 10/28/2019
REFRIGERATOR SAMSUNG RF18HFENBSP Replaced thermal fuse. Checks ok.
Near Dayton, OH 45414
Tim
Job Details: 10/28/2019
RANGE FRIGIDAIRE FGEF3059TFD Found bad connection on control keeping touch pad from working. Fixed connection. Checks ok
Near Dayton, OH 45415
Tim
Job Details: 10/28/2019
WASHER-DRYER COM KENMORE 41794812301 Replaced shorted heater. Checks ok
Near Dayton, OH 45403
Tim
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL WDP370PAHB0 "Checked unit over found that the unit was leaking from the back of the tub and the door. Found hole in outer tub and door seal leaking. Unit leaves standing water at the end of the cycle and customer states due it doesn’t clean well. Needs new drain and wash motor. Need additional labor due to being a tub job. ; rqstng P&A on 1 W10524469 (tub gasket) and 1 W10804028 (tub-dishwr) and 1 W10876537 (drain pump) and 1 W11025157 (pump&motor), states that autho needed"
Near Moraine, OH 45439
Tim
Job Details: 10/28/2019
WASHER LG WM3370HRA Checked unit over found that the unit had a dryer sheet stuck in the drain hose. Cleared out dryer sheet. Checks ok.
Near Dayton, OH 45459
Tim
Job Details: 10/28/2019
OVEN TAPPAN TEF351EWB Replaced heating element. Checks ok
Near Dayton, OH 45429
Tim
Job Details: 10/28/2019
WASHER SAMSUNG WF350ANP/XAA "Checked unit over found that the tub needs replaced due to bearings being worn out and burning smell. No repair due to cost. Unit is 2011 model. In the laundry room.; rqstng P&A on 1 DC97-15478A (INNER TUB) and 1 DC97-15596A (FRONT TUB) and 1 DC97-16823A (REAR TUB), states that autho needed"
Near Dayton, OH 45459
Tim
Job Details: 10/28/2019
OVEN KITCHEN AID KESS907SSF06 Replaced blower fan and adjusted oven temperature. Removed oven out of cabniet/counter spot to replace fan. Second tech needed for additional labor. Checks ok.
Near Miamisburg, OH 45342
Tim
Job Details: 10/28/2019
WASHER WHIRLPOOL WTW7500GW0 Replaced fill valve due to squealing noise. Checks ok; used 1 W11165546 (WATER VALVE) from stock
Near Germantown, OH 45327
Tim
Job Details: 10/28/2019
DISHWASHER KITCHEN AID KUDW03CTBL2 Replaced door gasket due to leaking around seal. Checks ok
Near Dayton, OH 45458
Tim
Job Details: 10/28/2019
DRYER WHIRLPOOL WED5520SQ0 Repaired wiring at terminal block. Customer needs to have outlet checks out due to not getting 240v. Everything else checks ok on the dryer.
Near Dayton, OH 45458
Tim
Job Details: 10/28/2019
DISHWASHER - BUI SAMSUNG DW80H9930US/AA Needs control due to 7E error code and spray arm not moving correctly. No repair due to age and cost.
Near New Carlisle, OH 45344
Steve
Job Details: 10/28/2019
DRYER - ELECTRIC SAMSUNG DV419AEW/XAA Unit not heating. Found open heater element. ; used 1 DC97-14486A (ELEMENT) from stock
Near Centerville, OH 45459
Tim
Job Details: 10/28/2019
REFRIGERATOR FRIGIDAIRE DSHS9NGYACSS Replaced control and fan. Checks ok
Near Dayton, OH 45440
Tim
Job Details: 10/28/2019
DRYER - ELECTRIC FRIGIDAIRE LEQ7000ES1 Checked unit over found that the unit had a shorted motor winds. Needs new motor no repair due to cost.
Near Tipp City, OH 45371
Steve
Job Details: 10/28/2019
WASHER MAYTAG MVWC416FW1 Unit not dispensing fabric softener. Found loose connection on dispenser. Secured connections. Recalibrated unit. Washer operating ok.1.5 yrs old in basement
Near Troy, OH 45373
Steve
Job Details: 10/28/2019
DISHWASHER BOSCH SPX68U55UC/51 Dispenser not opening. Found release spring stuck not causing door to slide all the way open.Unit not filling with water due to smashed water line. Drain line plumbing loose spraying water and cabinets split due to install. I’m not reinstalling. Next visit due to these items customer will be responsible.
Near Troy, OH 45373
Steve
Job Details: 10/28/2019
RANGE - ELECTRIC FRIGIDAIRE FPEF3077QFA Installed all new infinite switches. Cooktop working ok.
Near Huntsville, OH 43324
Steve
Job Details: 10/28/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA "Unit not making ice. Def thermostat is open. Installed new thermostat and air handler kit.; used 1 5303918784 (AIR HANDLER), and 1 5305877995 (COMPOUND) from stock"
Near Belle Center, OH 43310
Steve
Job Details: 10/28/2019
DISHWASHER GE GDT635HMM0ES "Unit will not drain. Found broken glass inside of pump motor. Removed glass, test ran dishwasher. Unit will now not fill with water. Check water valve , no power coming to valve. Removed sump filter to find float switch assembly missing. Recovered float switch from customer shop vacuum."
Near Bellefontaine, OH 43311
Steve
Job Details: 10/28/2019
ELECTRIC RANGE GENERAL ELECTRIC JB700EJES "Large elements not working, knob not turning far right; ordrd 1 WB03X24965 (range knob - stainle) and 2 WB24X25013 (range infinite contr)s"
Near Troy, OH 45373
Steve
Job Details: 10/28/2019
MICROWAVE SAMSUNG SMH2117S Checked all components. Installed new noise filter fuse. Unit heating ok6.5 yrs old in kitchen OTR ; ordrng 1 000 (CERAMIC FUSE (TS))
Near Bellefontaine, OH 43311
Steve
Job Details: 10/28/2019
FREEZER FRIGIDAIRE FGHS2342LF4 Unit not cooling properly making a very loud noise and water leaking from water valve. Need to install new coupling and seal icemaker fill tube
Near Piqua, OH 45356
Steve
Job Details: 10/28/2019
WASHER LG WM2101HW Unit leaking water from torn door seal--7 yrs old in laundry area ; ordrng 1 4986ER0004F (DOOR BOOT) and 1 5215ER2002G (DRAIN HOSE)
Near Troy, OH 45373
Steve
Job Details: 10/28/2019
DISHWASHER FRIGIDAIRE LFID2459VF1A Unit will not run.wash motor not plugged in. Secured wiring. Unit running ok.
Near Tipp City, OH 45371
Steve
Job Details: 10/28/2019
DISHWASHER KITCHENAID KDTE194ESS2 "Dishwasher not running due to faulty wash motor, replaced wash motor unit is operating properly2,5 yrs old; used 1 W11032770 (MOTOR PUMP) from stock"
Near Waynesville, OH 45068
Steve G
Job Details: 10/28/2019
REFRIGERATOR LG LFXS28596S/00 Installed new ice maker assy. Cycled.
Near Liberty Township, OH 45044
Steve G
Job Details: 10/28/2019
FREEZER SAMSUNG RF260BEAESR/AA Customer has ice build up in the base of the freezer section. Remove back back wall and found frozen. Thawed out and flush out with hot water. Cycled.
Near Huntsville, OH 43324
Steve
Job Details: 10/28/2019
REFRIGERATOR ELECTROLUX PLHS267ZCB4 Unit not cooling due to bad evaporator fan. Needs fan; ordrd 1 5303918549 (evap motor service)
Near Franklin, OH 45005
Steve G
Job Details: 10/28/2019
DISHWASHER MAYTAG MDB4949SDZ0 Customer states that the unit is not washing. Found that the customer did not have jet dry and was washing in cold water. Gave customer helpful tips.
Near Washington Township, OH 45458
Steve G
Job Details: 10/28/2019
DRYER KENMORE 110.6120201 Installed new motor blower wheel and timer cycled unit test OK
Near Dayton, OH 45424
Steve
Job Details: 10/28/2019
WASHER MAYTAG MVWX655DW1 No fill error. Installed water valve assembly unit running ok2.5 yrs old in laundry area ; ordrng 1 W11168740 (valve (TS))
Near Springboro, OH 45066
Steve G
Job Details: 10/28/2019
WASHER KENMORE 796.31552.610 Customer states that in the middle of the wash and would not drain. Installed new drain pump assy. Cycled. ; pckd up 1 5859EA1004F (DRAIN PUMP)
Near Waynesville, OH 45068
Steve G
Job Details: 10/28/2019
WASHER LG WT1101CW Error code IE and DECustomer needs pressure switch and possible main board. Did email customer an est. if he needed both parts. Customer is going to think about the repair. If customer wants repair pull work order and preorder parts.
Near Springboro, OH 45066
Steve G
Job Details: 10/28/2019
RANGE SAMSUNG NE59J7630SG/AA Install new main board installed new display board and overlay
Near Franklin, OH 45005
Steve G
Job Details: 10/28/2019
REFRIGERATOR LG LFX25976ST/00 Installed new icemaker auger motor assembly cycled unit test OK; pckd up 1 LGEBS61443383 (ICE MAKER AUGER)
Near Springboro, OH 45066
Steve G
Job Details: 10/28/2019
DRYER SAMSUNG DV45K6500EV/A3 Billy at lowes advice Billy that the filter housing was cut and or ripped off as well technician took several pictures of where the unit was cut this was not caused by clothes getting caught as well as it looks like the unit was ripped apart physically due to physical damage Lowe’s is denying the repair if customer wants a repair technician will give her a estimate of service call labor and part as wellTech did not speak with homeowner the mother was at the house at the time Tech Was able to get a hold of homeowner told her what was going on she thought another company was coming out advised her that the part is not gonna be covered she admitted that she pulled it off and broke it but was not able to find a part number I advised her that the vendor will not be repairing and I can give her an estimate she did not want an estimate and she said she’s purchasing new unit
Near Springboro, OH 45066
Steve G
Job Details: 10/28/2019
MICROWAVE WHIRLPOOL WMH1163XVS-1 "Installed new capacitor dial in my tube, Low test the unit several times kept blowing in-line fuses Tech called whirlpool Techline spoke to Master Tech found shorted wire repair that wire that had nothing to do with the work done above installed five new in-line fuses; pckd up 5 QB14QBP20CFB (IN LINE FUSES)s"
Near Waynesville, OH 45068
Steve G
Job Details: 10/28/2019
WASHER MAYTAG MVWB835DW0 "Customer states that unit was flashing back and forth and kept filling. During diag, the water kept filling up when it shouldn’t be filling. ; ordrd 1 W11100602 (cntrl-elec)"
Near Middletown, OH 45042
Steve G
Job Details: 10/28/2019
DISHWASHER KITCHENAID KDFE104DSS2 "Customer states that the unit is not washing or drying. Customer did not have any jet dry in the dispenser. Tech did water fill test, and unit did fill the cups. Cycled unit."
Near Middletown, OH 45042
Steve G
Job Details: 10/28/2019
COOKTOP KITCHENAID KECC604BBL00 Customer states that the to has etching. Found that the top had burn marks from water on it. The customer only clean unit with glass plus boot ceramic brite cleaner. Spoke to Candy at lowes they are not going to repair the unit due to it being cosmetic.Did try to call customer back but her phone was busy.
Near Franklin, OH 45005
Steve G
Job Details: 10/28/2019
MICROWAVE BOSCH HMB50152UC/01 Installed new microwave waveguide low test check OK
Near Dayton, OH 45406
Shawn H
Job Details: 10/28/2019
WASHER FRIGIDAIRE FWX223LBS7 Installed all provided parts and ran to test. Unit spins and agitates fine now. Timer advances as it should. All ok.
Near Springboro, OH 45066
Steve G
Job Details: 10/28/2019
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 02 Customer is not getting any ice. Tech is going to order repair parts that samsung came up with. Customer is going to call vendor for an exchange. Tech advise customer that he would not order parts until we hear back from the customer. If we do not hear back from the customer with in 5 business days we will close out the ticket. ; rqstng P&A on 1 DA82-02367A and 1 DA94-02679F (MAIN BOARD) and 1 DA97-15217D (ICE MAKER) and 1 DA97-19898A
Near Middletown, OH 45044
Steve G
Job Details: 10/28/2019
WASHER HOTPOINT HTW240ASK4WS Reschedule waiting for additional labor to be approved ; schdld next appmnt for 10/28 MON !
Near Middletown, OH 45044
Steve G
Job Details: 10/28/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Customer gasket is torn evap fan is not. Turning; schdld next appmnt for 10/25 FRI !
Near New Lebanon, OH 45345
Shawn H
Job Details: 10/28/2019
RANGE FRIGIDAIRE FGEF3059TDG Installed new handle. All ok.
Near Dayton, OH 45414
Shawn H
Job Details: 10/28/2019
RANGE GE J BP35D M1BB Checked unit over and found left front infinite switch shorted to high. Right front burner was sitting at an angle due to the mounting tab being bent. Straightened tab and burner is level. Installed new switch and ran to test. All ok. All burners work as they should. Leveled unit as well. No labor charge just parts.
Near Dayton, OH 45406
Shawn H
Job Details: 10/28/2019
RANGE GE n/a Installed new element and ran to test. Preheated unit to 350; all ok.; used 1 WB44T10010 (ELEMENT) from stock
Near Dayton, OH 45416
Shawn H
Job Details: 10/28/2019
DRYER - ELECTRIC GE GTX22EASK0WW Spoke with customer and Aaron’s and getting them a loaner until parts arrive. ; saved tckt
Near Eaton, OH 45320
Shawn H
Job Details: 10/28/2019
DRYER FRIGIDAIRE AEQ7000ES1 Upon arrival found unit showing E68 error code. Stuck button code. Removed console to inspected.No buttons stuck or damaged. Button is shorted at control. Unit needs control. Unit is 13 years old in laundry room. ; ordrng 1 134557200NH (CONTROL)
Near Dayton, OH 45406
Shawn H
Job Details: 10/28/2019
REFRIGERATOR SAMSUNG RF28K9580SG/AA Got with Shari to order correct part. ; saved tckt
Near Englewood, OH 45322
Shawn H
Job Details: 10/28/2019
DISHWASHER MAYTAG MDB8969SDM0 Installed all provided parts and ran to test. No more leaks and rack adjusts fine.
Near Dayton, OH 45405
Shawn H
Job Details: 10/28/2019
WASHER FRIGIDAIRE FWS777GHS0 Installed adjuster and ran unit to test. All ok. No more out of balance.
Near Lewisburg, OH 45338
Shawn H
Job Details: 10/28/2019
DRYER MAYTAG MEDC300BW0 Upon arrival customer stated that in timed dry or auto the timer does not advance on its own. Have to manually turn to shut down. Timer motor getting correct voltage but not advancing. Timer was just replaced in June of 2019. Still under manufacturer warranty. Please order timer. Unit does heat and operate correctly otherwise. ; ordrng 1 WPW10185982 (timer(PW))
Near New Lebanon, OH 45345
Shawn H
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Installed air tower and advised customer to monitor.
Near Eaton, OH 45320
Shawn H
Job Details: 10/28/2019
WASHER MAYTAG MHWE251YG00 Upon arrival ran diagnostics to test for errors. Unit showed lf and f8e1. Lf and f8e1 are low water flow into unit. Valve has power but no water flowing. Found shut off valve at wall off. Opened up and unit began to fill. Customer also stated that unit doesn’t always drain. Ran unit in rinse and spin to test. Unit drained out fine. Pulled pump filter to check for intermittent blockages and found change and other items in filter. Cleared and reinstalled. Test pump resistance and it’s within spec of 12.4 ohms. Ran unit again to test. Unit fills and drains fine. All ok.
Near Eaton, OH 45320
Shawn H
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed new door and ran auger to test. All ok. All functions work as they should.
Near Dayton, OH 45414
Shaun S
Job Details: 10/28/2019
WASHER MAYTAG D610 "Upon arrival found that customer complaint of unit filling with water when not being used, tech found water supply off to unit tech turned water checked for leaking valves on both hot and cold side and found nothing at this time"
Near Union, OH 45322
Shaun S
Job Details: 10/28/2019
REFRIGERATOR GE GNE25JMKCFES "Upon arrival found that there was frozen stream of water running down back wall of unit, tech pulled imk out and found ice formed in bowl and not allowing fill water to go into imk properly, tech repaired unit, ran and unit checks ok"
Near Dayton, OH 45406
Shawn H
Job Details: 10/28/2019
RANGE GE n/a Upon arrival found element shorted open. Model number is not legible. Pulled bake element to match up.
Near Vandalia, OH 45377
Shaun S
Job Details: 10/28/2019
WASHER LG WM3470HVA "Upon arrival made adjustments to unit, ran and checked unit through wash and spin cycle tech had no water in bottom of pedestal when unit finished out"
Near New Lebanon, OH 45345
Shawn H
Job Details: 10/28/2019
COOKTOP WHIRLPOOL RF362LXTT1 Upon arrival found top cracked from thermal damage. No direct impact visible. Left front burner is damaged from overheating. Customer stated that unit was slow to preheat as well. Elements and sensor spec out good. Ran unit in preheat to 400 to test. Heated within 15 minutes and got to 410. Could not duplicate concern. Unit will need top and left front lg burner. Top is biscuit in color and is NLA with no substitute. Unit is 12 years old in kitchen. ; rqstng P&A on 1 9763331 (cooktop(NLA)) and 1 WP8523047 (elmnt-surf)
Near Eaton, OH 45320
Shawn H
Job Details: 10/28/2019
WASHER GE WHSE5240D0WW "Unit is 17 years old in laundry room. Upon arrival customer stated that unit at times won’t fill, won’t drain out, and won’t spin out. Ran unit in diagnostics to check for codes. No fill and slow pump codes present. All functions work fine in test mode. Issues with machine is that the main control isn’t properly sensing the water level. No blockages in the pressure hose. Pressure switch is good. Unit drains fine. Unit needs control. Part is NLA as of 04/18.; rqstng P&A on 1 WH12X10323 (CNTRL ASSY (NLA 4/18))"
Near Dayton, OH 45414
Shaun S
Job Details: 10/28/2019
RANGE GE J BP35D M1BB "Upon arrival found that burner tech fixed before need repairs again, tech also found that that the left front burner switch needs changed, gave customer est for n w switch and labor, customer declined repairs at this time"
Near Laura, OH 45337
Shaun S
Job Details: 10/28/2019
WASHER GE GTW465ASN0WW "Upon arrival found that unit was off balance due load being washed, tech ran checked different cycles and ran diag testing"
Near Englewood, OH 45322
Shaun S
Job Details: 10/28/2019
DRYER SAMSUNG DV42H5400EW/A3 "Removed and rpelaced board on unit ran and checked out, unit checks okSecond man got hung up his own job A-4 did repair on his own"
Near Dayton, OH 45414
Shaun S
Job Details: 10/28/2019
WASHER LG WM2501HVA "Upon arrival found that unit has a noise drain pump, still drains water out of it but really noisey when pump runs dry, pump in stock, reset appointment with customer on 10-29 between 12-4; ordrng 1 4681EA2001T (DRAIN PUMP )"
Near Eaton, OH 45320
Shaun S
Job Details: 10/28/2019
REFRIGERATOR GENERAL ELECTRIC GFD28GBLETS Before heading out location tech had checked to find t that correct imk was sent and wasn’t tech contacted tech support and was given proper part number to correct imk ; ordrng 1 WR30X10093 (icemaker asm)
Near Dayton, OH 45415
Shaun S
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL ED5VBEXTS00 "Removed and replaced imk on unit, ran and checked out, unit, imk checks ok, ice door kit was not correct part, tech contacted DAP for correct part number; ordrng 1 8201756 (ice dor kt)"
Near Greenville, OH 45331
Kevin
Job Details: 10/28/2019
REFRIGERATOR GE GFD28GELBDS "Upon arrival found drain frozen over in frig evap. Temps in 50s in frig and 2F in freezer. No complaints about freezer. Told customer not to place items directly back and or covering vents holes. Removed contents, removed shelving. Steamed out evap and drain. From backside GE uses hard tube that loops back up to a 180 degrees. Found dirt and hard contents unable to remove. Had to modify tube to allow water to pass through. Plugged in unit put on power cool and freez for 10 mins, monitor frost pattern of evap in fresh food section. Told customer to continue to monitor."
Near Greenville, OH 45331
Kevin
Job Details: 10/28/2019
WASHER MAYTAG MVWX655DW1 "Upon removing agitator wash plate, i had to bust it off the unit using sledge and chisel. The metal sleeve remained rusted in transmission shaft. Tried to continue to break this off so that the shaft will move through tub assembly without success. Called Lowes, talked to Dean unit is not repairable and will be replaced. They will contact customer in 2 business days. The parts will be returned."
Near West Milton, OH 45383
Shaun S
Job Details: 10/28/2019
REFRIGERATOR SAMSUNG RFG293HAWP "Upon arrival found that defrost sensor has failed again on unit, needs replaced under part warranty; ordrng 1 DA47-00301D (SENSOR)"
Near Englewood, OH 45322
Shaun S
Job Details: 10/28/2019
DOUBLE WALL OVEN SAMSUNG NE59J7850WS/AA "Upon arrival found that line segments on display board are burnt out, and unit also needs new temp probe for upper oven; ordrng 1 DISPLAYBOARD and 1 TEMPPROBE"
Near Dayton, OH 45415
Shaun S
Job Details: 10/28/2019
WASHER KENMORE 110.246423 Upon arrival found that unit is making noise during spin cycle and also not spinning out properly due to bad clutch and motor coupling going bad on unit; rqstng P&A on 1 CLUTCH and 1 MOTORCOUPLING
Near Hollansburg, OH 45332
Kevin
Job Details: 10/28/2019
REFRIGERATOR KITCHEN AID KFIS25XVMS9 "Upon arrival took temp readings, about 57 in frig and 38 in freezer. Unit not running, lights off. When trying to check the display board was erratic and not functioning. Went ahead and unplugged unit, pulled up user manual and tech sheet. Plugged unit back in, unit still not coming on, the display showed a blue screen with wavy lines, buttons not responding. Unit is 8-9 years old. Explained would need new display and possible main control to start with. Gave rough estimate to start, and if it would need more work later. Customer decided not to repair and use money towards new frig. Collected service call fee."
Near Greenville, OH 45331
Kevin
Job Details: 10/28/2019
WASHER FRIGIDAIRE FFTW4120SW1 "Upon inspection of unit found that it didnt want to go into a spin mode. Customer had issues prior with load unbalance E4 error. Customer rebalanced load couldnt get it to spin out. Had unplugged unit, then put unit into a diagnostics. Ran wash test ok, proceeded then to spin test, unit drained and spun without issue. This model will run drain pump for a good minute or two before it even will attempt to start and spin. Unit checks ok"
Near Greenville, OH 45331
Kevin
Job Details: 10/28/2019
DRYER SAMSUNG DV42H5000EW/A3 Upon inspection found right rear roller is worn. Replaced with truck stock. Unit checks ok.; used 1 DC97-16782A (PLASTIC SUPPORT) from stock
Near Bradford, OH 45308
Kevin
Job Details: 10/28/2019
REFRIGERATOR KITCHEN AID KFXS25RYMS2 "Checked temps in frig 37 and freezer 2F. Unit is cooling ok, noticed frost build up on right hand side. Unit door is off track and not sealing properly. Also water on freezer bottom, probably from clogged drain. Found IM arm in upright or off position on unit. Customers just moved into home recently, claimed it never made ice but was not aware of shutoff arm. Removed freezer door, removed ice, used steamer to clean out drain. Use vacuum to clean out behind and condenser coils. Removed drain tube end and cleaned. Continued to steam out remaining ice and that the drain is clear. Assembled unit, door is closing properly. Told customer to monitor."
Near Greenville, OH 45331
Kevin
Job Details: 10/28/2019
MICROWAVE FRIGIDAIRE FGMV175QFA "Customer complaint is the beeping to let customer know cooking time is done.... unit is working properly, shes just annoyed that it dosent stop early enough. Unit will finish then ding 3 times.... then pause and 3 times... unit is ok, she doesnt want charged for it."
Near New Weston, OH 45348
Kevin
Job Details: 10/28/2019
DRYER SPEED QUEEN ADE4BRGS175TW01 "Ran unit again in time dry, checked to make sure we have good airflow coming out of home. Proceeded to check heat on same setting unit is heating. Since customer claims intermittent heat, went ahead and replaced with new heating assembly with new thermostat and cutoff. Upon testing out timer some more, unit seems to be sporadic on when it will start vs. position on the timer. Removed and checked knob multiple times, knob seems secure and not slipping position. Called techline talked to Dean gave him all the details, he said to go ahead and replace the timer and knob both again. Customer claims that if setting on timed dry for 50 mins it will get to energy saver and just turn off. And by manually advancing timer it does do this but you can not just push to start again you have to advance it slightly then it will start. Idk ordering new parts. The part numbers for timer and knob are correct for this unit per techline.; ordrng 1 806597 (KNOB TIMER) and 1
Near Greenville, OH 45331
Kevin
Job Details: 10/28/2019
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Ice compartment frozen up, took pics. Ordered parts per bulletin.; rqstng P&A on 1 DA82-02695A (IMK KIT)"