We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFBA
Near Arcanum, Ohio 45304
Kellen
Job Details:
04/28/2023
Inspected the unit and found that the inner cabinet inside the door closest to the door switch was caved in just enough to not allow the door switch to catch. And in return wasnt allowing the unit to understand that the door was shut in order to dispense ice. Built out the cabinet wall enough to set off the door switch. Ran a test cycle. All checks OK
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Greenville, Ohio 45331
Kellen
Job Details:
04/28/2023
Inspected the unit and found that it was tilted back a great deal and to the left. Adjusted the feet and made sure the unit was level front to back and side to side. Ran a test cycle. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFBA
Near Arcanum, Ohio 45304
Kellen
Job Details:
04/28/2023
Inspected the unit and found that the inner cabinet inside the door closest to the door switch was caved in just enough to not allow the door switch to catch. And in return wasnt allowing the unit to understand that the door was shut in order to dispense ice. Built out the cabinet wall enough to set off the door switch. Ran a test cycle. All checks OK
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/07
Near Covington, Ohio 45318
Amber
Job Details:
04/28/2023
Installed parts and all checked good
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Covington, Ohio 45318
Amber
Job Details:
04/28/2023
"Inspected unit and found the unit making a loud noise. Customer also concerned with heater vent on bulkhead getting very hot. Took dryer apart and found a piece of metal stuck between the drum and glide. Checked drum, support wheels, motor, and pulley for any other abnormal sounds or movements. Started unit and watched the heating element cycle on and off. Everything looked normal. All checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Tipp City, Ohio 45371
Shawn H
Job Details:
04/28/2023
"Customer states that unit wont fill. Checked control for error codes and found F7E1 tachometer missing, F7E6 motor open circuit, and F7E7 motor unable to reach rpm. No errors for filling issues. Basket spins freely by hand. Ran diagnostics cycle to test functions. Unit fills with no issues. Unit will not spin or agitate. The motor just hums. The motor has a shorted winding and a bad capacitor. The unit wont fill because the control attempts to sense the motor first. If it detects an issue it wont fill. The unit needs the motor and capacitor. ; ordrng 1 W11026785 (Drive motor) and 1 W11395618 (Capacitor)"
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Troy, Ohio 45373
Shawn H
Job Details:
04/28/2023
"Customer states that the control is not recognizing the lid closed. The lid switch is good but the lock is loose in the cabinet. Found the bezel cracked where lock bolts to it. This is why the lid intermittently wont lock. The unit needs lid lock, bezel, screws, and drip tray. Tech glued old bezel to help it hold until we can get back with the parts needed. Tech to bring zip tie to secure harness to lid lock. This model has an issue with the lid lock harness not staying in place. ; ordrng 1 204698 (Lid lock) and 1 203643 (Bezel) and 2 800548 (Screw)s and 1 204038 (Drip tray)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPFU19F8WF4
Near Casstown, Ohio 45312
Shawn H
Job Details:
04/28/2023
Customer states that the freezer isnt cooling properly. Things in the upper section arent freezing but things in the lower section are. Compressor and evaporator fans are running as they should. Evaporator cover has excessive frost build up on it. Removed evaporator cover and found unit isnt defrosting properly. Heater and sensor are good. Unit needs the main control. ; ordrng 1 5304524866 (Main pcb)
We serviced a
SAMSUNG WASHER
Model WF50A8600AE
Near Mason, Ohio 45040
Sam
Job Details:
04/28/2023
"Inspected unit and found the gearcase cracked and making a loud grinding noise while running the spin cycle and several buttons not responding when testing the unit. Unit will need a tub job, additional labor, a second technician and at least two hours for repair. tech does not recommend repair. ; rqstng P&A on 1 DC97-21753C (Rear tub) and 1 DC97-21466A (Tub front) and 1 DC90-27591A (Basket assembly) and 1 DC92-02688M (Control) and 1 DC97-22011J (Display)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Waynesville, Ohio 45068
Sam
Job Details:
04/28/2023
"Inspected unit and found it leaking grease on the underside of the tub. Cannot separate the basket from the tub. Unit needs a tub job, additional labor, a second tech, and 2 hours for repair. The technician does not recommend repairing the unit, recommend replacing the unit due to the age and the cost of repair.; rqstng P&A on 1 W11219115 (Outer tub) and 1 W11178224 (Basket) and 1 W11551646 (Nut) and 1 W11423758 (Gearcase) and 1 W11087188 (Guard) and 1 W11239857 (Drive belt) and 1 W10721967 (Pulley kit)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PF7
Near Bellbrook, Ohio 45305
Sam
Job Details:
04/28/2023
"Spoke with the customer about the issue and ordering parts.; rqstng P&A on 1 241798231 (Icemaker) and 1 241796405 (Fill tub) and 1 242252702 (Valve), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Anna, Ohio 45302
Ron M.
Job Details:
04/28/2023
Ran tests found water valve not opening all the way ice maker cycled fine, ordering valve.; ordrng 1 WPW10238100 (Valve)
We serviced a
FRIGIDAIRE RANGE
Model FGEH3047VFD
Near Sidney, Ohio 45365
Ron M.
Job Details:
04/28/2023
Unit is in main kitchen and is about 3 years old. Ui has moisture damage ordering ui and cover.; ordrng 1 5304526193 (Ui) and 1 5304533254 (Moisture cover)
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA
Near Saint Paris, Ohio 43072
Ron M.
Job Details:
04/28/2023
"Unit is in main kitchen and is 1 1/2 years old, ran tests found no functions working on bake control not all buttons are functioning steam damage to ui touch control , ordered 3 boards.; ordrng 1 DG94-04041B (Control) and 1 DG92-01232A (Ui) and 1 DG96-00850B (Touch control)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Springboro, Ohio 45066
Kevin
Job Details:
04/28/2023
"Cleared out defrost drain, installed probe or defrost clip into the drain to help prevent issue; ordrng 1 DA61-06796A (Clip)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF1
Near Dayton, Ohio 45424
Kevin
Job Details:
04/28/2023
File#86316316 called tech line ran diagnostics with Clark determined it is main board ; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7551SR/AA
Near Dayton, Ohio 45402
Kevin
Job Details:
04/28/2023
Filter housing leaking. Ordered new filter housing; ordrng 1 DA97-14365L (Filter housing)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Versailles, Ohio 45380
Amber
Job Details:
04/28/2023
Inspected unit and found unit with fill tube frozen up. Found service bulletin about housing opening for the fill tube being too small and freezing up. Ordering parts. ; rqstng P&A on 1 5304530081 (Icemaker housing) and 1 243297613 (Ice maker)
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N
Near Rossburg, Ohio 45362
Amber
Job Details:
04/28/2023
"Inspected unit and found the unit not responding well to touch. Ordering parts. ; rqstng P&A on 1 11031131 (Operating module, programmed)"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z52N/20
Near Gettysburg, Ohio 45328
Amber
Job Details:
04/28/2023
Found unit not working properly. Ordering parts. ; rqstng P&A on 1 00778925 (Fascia) and 1 00628334 (Water valve)
We serviced a
BOSCH DISHWASHER
Model SHE65T56UC/07
Near Dayton, Ohio 45426
Tim
Job Details:
04/27/2023
Replaced parts listed checks ok.
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Dayton, Ohio 45426
Tim
Job Details:
04/27/2023
Tightened down lower pulley and readjusted belt. Unit checks OK
We serviced a
SAMSUNG DRYER
Model DVE52M8650V/A3
Near Dayton, Ohio 45405
Tim
Job Details:
04/27/2023
Checked unit over found buildup inside the blower wheel area, keeping the motor from kicking on. Cleared out lint buildup. Unit checks OK
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2459VF1A
Near Dayton, Ohio 45409
Tim
Job Details:
04/27/2023
"Checked unit over, found the lower spray arm was not attached properly. This was keeping the spray arm from cleaning the dishes and it was also causing the unit to leak. Reattached spray arm properly and tested."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW04
Near Dayton, Ohio 45419
Tim
Job Details:
04/27/2023
Fixed ice maker bail arm. Checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF28N9780SR/AA
Near Dayton, Ohio 45419
Tim
Job Details:
04/27/2023
Cleared ice build up out of icemaker checks ok.
We serviced a
KENMORE WASHER
Model 110.169225
Near Dayton, Ohio 45432
Tim
Job Details:
04/27/2023
Installed parts and all tested good
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Fairborn, Ohio 45324
Tim
Job Details:
04/27/2023
Tightened down rotor checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dayton, Ohio 45419
Tim
Job Details:
04/27/2023
Adjusted upper rack and reinstalled kick plate. Checks ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Springboro, Ohio 45066
Steve G
Job Details:
04/27/2023
Installed parts listed, all checked good
We serviced a
GENERAL ELECTRIC WASHER
Model HTW240ASK6WS
Near Springfield, Ohio 45506
Shawn H
Job Details:
04/27/2023
Installed new transmission and ran to test. Unit is operating as it should. All ok.
We serviced a
SAMSUNG WASHER
Model WA44A3405AP/A4
Near Springfield, Ohio 45502
Shawn H
Job Details:
04/27/2023
Customer states that unit is making a growling sound during the spin portion of the cycle. Basket is spinning freely and has no indications of bearing noise. Drain pump is louder then normal when draining. Replaced drain pump and ran to test. Drain pump is nice and quiet. All OK.; used 1 DC31-00187A (Drain pump) from stock
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Springfield, Ohio 45503
Shawn H
Job Details:
04/27/2023
Installed parts listed, all checked good
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Huber Heights, Ohio 45424
Shawn H
Job Details:
04/27/2023
"Customer states that the unit isnt spinning the water out of the clothes. They have to run any additional drain/spin cycle to get them spun out enough to dry. Ran diagnostics cycle to check for error codes. Found F7E6 motor circuit open, and F0E4 spin limited by water temperature. Inspected water lines and found the reversed. This will limit the spin speed of the unit. The motor test good. No loose connections or broken wires. Unit spins up to full speed with no issues. Also agitates with no issues. When switching to drain/spin cycle the control does not look at the water temperature so it will not effect the spin speed in this cycle. Swapped water lines and calibrated the control. Ran diagnostics cycle to test. Unit is operating as it should."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9070SR/AA
Near Kettering, Ohio 45429
Sam
Job Details:
04/27/2023
Inspected the unit and found ice buildup in the icemaker section of the refrigerator to the point I could not remove the ice bin. Contacted HBW and advised of the issues and the parts needed. Issue deemed preexisting condition and declined. HBW to contact the customer. Auth#486744688321
We serviced a
SPEED QUEEN WASHER
Model TR5003WN
Near Germantown, Ohio 45327
Sam
Job Details:
04/27/2023
Customer said the unit was originally leaking but it was because the installation team did not install the waterlines properly. Made adjustments to the level of the unit and found no other issues. All checks OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Middletown, Ohio 45044
Sam
Job Details:
04/27/2023
Inspected the unit and found good temperatures in the freezer and refrigerator section but could hear an abnormal sound coming from behind the unit. Pulled the unit forward and found a piece of plastic blocking the compressor fan. Removed the piece and found no other issues.
We serviced a
KENMORE DRYER
Model 11069132413
Near Middletown, Ohio 45044
Sam
Job Details:
04/27/2023
"Inspected the unit and found the motor activating, the drum tumbling, and the heating element running. The filter is cleaned out and the unit has good airflow through the unit. The vent line is currently attached to an interior vent bucket and they have not had any issues. Advised to have the vent line inspected."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRTD2021AW0
Near Piqua, Ohio 45356
Ron M.
Job Details:
04/27/2023
"Installed new defrost timer, cleared evap of frost, cleared drain, cycled ice maker tested good."
We serviced a
GE WASHER
Model GTW490ACJ5WS
Near Bellefontaine, Ohio 43311
Ron M.
Job Details:
04/27/2023
Installed parts listed, all checked good
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lakeview, Ohio 43331
Ron M.
Job Details:
04/27/2023
"Ran tests found water valve restricted causing long fill, replaced valve tested good.; used 1 W11038689 (Water valve) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.9759715
Near Dayton, Ohio 45417
Kevin
Job Details:
04/27/2023
Checked temps and seals and adjusted the damper and checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF1
Near Dayton, Ohio 45424
Kevin
Job Details:
04/27/2023
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WW2
Near Dayton, Ohio 45424
Kevin
Job Details:
04/27/2023
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1835VS3
Near Fairborn, Ohio 45324
Kevin
Job Details:
04/27/2023
"Installed new wiring harness and control board and checks OK"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WW4
Near Xenia, Ohio 45385
Kevin
Job Details:
04/27/2023
Installed parts and reset unit and checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Greenville, Ohio 45331
Kellen
Job Details:
04/27/2023
Installed parts. Ran a test cycle. All checks OK
We serviced a
SAMSUNG WASHER
Model WF45N5300AV/US
Near Arcanum, Ohio 45304
Kellen
Job Details:
04/27/2023
Inspected the unit and found that it needed a user interface/control board. Customer declined repair.
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS175TW01
Near Arcanum, Ohio 45304
Kellen
Job Details:
04/27/2023
Inspected the unit and found a failed Thermal fuse. Replaced thermal fuse with truck stock. Ran a test cycle. All checks OK ; used 1 D518542 (THERMAL FUSE) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Eaton, Ohio 45320
Kellen
Job Details:
04/27/2023
"Ran unit through diagnostics. And found no error codes stored. Inspected the motor, belt and actuator. All checks OK. Re-calibrated the computer. Manually tested the functionality. All checks OK"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C5XXY02
Near Clayton, Ohio 45315
Kellen
Job Details:
04/27/2023
Inspected the unit and found temperatures in the freezer to be around 0?and 32? in the fridge. No error codes were found. Reset the control. Unit is functioning as it should. All checks OK
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DWW/AA
Near West Milton, Ohio 45383
Kellen
Job Details:
04/27/2023
Inspected the unit and found the Customer needed a new ice bin and icemaker. Customer declined with her.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Greenville, Ohio 45331
Amber
Job Details:
04/27/2023
Installed new part. All checks ok.
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS175TW01
Near Greenville, Ohio 45331
Amber
Job Details:
04/27/2023
Inspected unit and found the unit not heating up. Found heating element coil broken. Replaced heating element. All checks ok. ; used 1 964P3 (ELEMENT) from stock
We serviced a
MAYTAG WASHER
Model MHW7000AW2
Near Anna, Ohio 45302
Amber
Job Details:
04/27/2023
Inspected unit and found unit working properly. Put unit into diagnostic mode and found error code f9e1 for a long drain. Ran a test cycle and found everything testing ok. Found when unit was tumbling with water that it created a lot of suds. Checked filter for any clogs and found none. Discussed with customer possible issues and repairs. Advised customer to run washing machine cleaner through until no suds are created when detergent is not put into the unit. All checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Springfield, Ohio 45502
Shawn H
Job Details:
04/27/2023
"Customer states that unit leaks when running bulky cycle, towels cycle, and clean washer cycle. All of these cycles use a higher water level. Inspected unit and found no obvious signs of leaks. No loose hoses. Unit is level. No cracks in the outer tub. Ran diagnostics to test. No error codes and unit functioned as it should. Ran bulky cycle with deep water to test. Whirlpool has a service bulletin to address water leaks from the softener area. They have a redesign of the tub ring to help prevent water splashing out when filling. Unit did not leak when filling or drying large amount of water. Leak is from water splashing over the tub near the softener area. Unit needs new tub ring. ; ordrng 1 W11590590 (Tub ring)"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near South Vienna, Ohio 45369
Shawn H
Job Details:
04/27/2023
Unit is showing E15 error. This is a leak error. Spoke with customer and they had the unit pulled out and running to watch for water leaks. They saw the unit leaking from a seam in the siphon break.; ordrng 1 11030996 (Siphon break)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Springfield, Ohio 45502
Shawn H
Job Details:
04/27/2023
"Customer states that unit wont complete the cycle. Ran diagnostics cycle to check for errors. F7E6 motor fault, F7E7 motor unable to reach rpm codes present. Both codes will prevent the unit from finishing the cycle. Motor, capacitor, rpm sensor, and drive hub are all good. The control is shorting out causing it to misread the basket speed. Unit needs main control. ; ordrng 1 W11399433 (Main control)"
We serviced a
SAMSUNG WALL OVEN
Model Ne58f9500ss
Near Dayton, Ohio 45429
Sam
Job Details:
04/27/2023
Wrong part. Re-ordering correct part.; ordrng 1 DG96-0011A (Motor fan)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Springboro, Ohio 45066
Sam
Job Details:
04/27/2023
Inspected the unit and found the suspension rods need replaced and the drive belt. Ordering parts. ; ordrng 1 W10006384 (Belt) and 1 W11130362 (Suspension rods)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Bellefontaine, Ohio 43311
Ron M.
Job Details:
04/27/2023
"Ran tests found control not sensing correct water pressure causing pump to run all the time, unit is in main laundry room and is approximately 2 years old.; ordrng 1 W11556725 (Control)"
We serviced a
GE WASHER
Model GTW465ASN8WW
Near Belle Center, Ohio 43310
Ron M.
Job Details:
04/27/2023
Ran tests found control not set correct, water levels causing pump to run all the time. Ordering control.; ordrng 1 WH22X35597 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Troy, Ohio 45373
Kevin
Job Details:
04/27/2023
Damper not closing ; ordrng 1 WpW10479155 (Damper assy)
We serviced a
WHIRLPOOL DRYER
Model WED5300SQ0
Near Beavercreek, Ohio 45430
Tim
Job Details:
04/26/2023
Checked unit over found exterior vents plugged up causing unit not to dry properly. Adjusted blower wheel and instructed customer to have exterior vents cleaned.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Dayton, Ohio 45432
Tim
Job Details:
04/26/2023
Repaired broken wire on drain pump. Checks ok
We serviced a
SAMSUNG WASHER
Model WF45N5300AF/US
Near Dayton, Ohio 45431
Tim
Job Details:
04/26/2023
Checked unit over could not find any leaks with the washer. Adjusted door lock and door boot. Unit checks OK
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WFW3090JW0
Near Dayton, Ohio 45402
Tim
Job Details:
04/26/2023
Checked unit over would not fill with water in the unit. Also it would not spin or drain. Unstacked unit, disassembled washer and cleaned out drain pump. Ran unit through diagnostics and reprogram the control board. Sending unit into the spin cycle. Reassembled unit and restart the dryer. Tested unit on quickwash unit ran through cycle. It is functioning properly.
We serviced a
FRIGIDAIRE RANGE
Model FGES3065PFD
Near Dayton, Ohio 45406
Tim
Job Details:
04/26/2023
Unit has shorted front left burner assembly. Customer to think about repair.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYN2FS
Near Fairborn, Ohio 45324
Tim
Job Details:
04/26/2023
Checked and found that the unit had debris lodged in the drain pump. Cleaned out the drain pump. Unit checks OK
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF5A
Near Fairborn, Ohio 45324
Tim
Job Details:
04/26/2023
Installed parts listed, all checked good
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Fairborn, Ohio 45324
Tim
Job Details:
04/26/2023
Replaced user interface. Reprogrammed unit and tested checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS4
Near Fairborn, Ohio 45324
Tim
Job Details:
04/26/2023
"Checked unit over, found that the fill tube was leaking and dripping onto the fan. Adjusted fill tube and cleared ice buildup around fan. Unit checks OK"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN2WW
Near Yellow Springs, Ohio 45387
Tim
Job Details:
04/26/2023
"Checked unit over, found that the unit had a rip in the door seal. Informed the customer that this ripped seal would not be covered by the warranty company because it is not considered normal wear and tear. Cleaned door and adjusted checks ok"
We serviced a
LG DISHWASHER
Model LDP6810SS
Near Yellow Springs, Ohio 45387
Tim
Job Details:
04/26/2023
Installed parts listed, all checked good
We serviced a
ADMIRAL WASHER
Model ATW4675YQ1
Near Dayton, Ohio 45432
Tim
Job Details:
04/26/2023
Installed parts listed, all checked good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TW5
Near Dayton, Ohio 45410
Tim
Job Details:
04/26/2023
Replaced cooling fan in freezer. Checks ok ; used 1 242077702 () from stock
We serviced a
LG WASHER
Model WM2077CW
Near Waynesville, Ohio 45068
Steve G
Job Details:
04/26/2023
Unit is not spinning out. Customer needs hall sensor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Kings Mills, Ohio 45034
Steve G
Job Details:
04/26/2023
Installed parts listed, all checked good
We serviced a
GE REFRIGERATOR
Model GFE28GYNBFS
Near Mason, Ohio 45040
Steve G
Job Details:
04/26/2023
Customer states that the unit is loud. Found the fresh food section was not going into defrost. Thawed out unit and did an update of the board. Checked the heater. Cycled.
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA 10
Near Middletown, Ohio 45042
Steve G
Job Details:
04/26/2023
Unit is not making ice. Installed new ice maker. Cycled. ; used 1 DA97-15217D (ICE MAKER) from stock
We serviced a
KENMORE REFRIGERATOR
Model 106.568226
Near Lebanon, Ohio 45036
Steve G
Job Details:
04/26/2023
Unit is leaking. Found a pin hole in the house waterline. ; used 1 Pp0408w (1/4x1/4 water union) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFC2323AS0
Near Dayton, Ohio 45406
Shawn H
Job Details:
04/26/2023
Installed new dispenser door. Had customer verify fit and finish. Customer is satisfied with the fit and the finish of the door. All OK.
We serviced a
KENMORE LAUNDRY CENTER
Model 417.6171251
Near Englewood, Ohio 45322
Shawn H
Job Details:
04/26/2023
Unit is 7 years old in laundry room. Customer states that unit wont drain and lid wont unlock. They have unplugged the unit to reset but this did not help. Forced unit into test mode. Lid unlocked. No error codes stored. Forced all loads on in test mode and they all operated as they should. Both water valves opened but very slow to flow. Opened shut off valves and flow has greatly improved. Ran rinse/spin with load to test. Unit operated as it should. Suspect that with the closed water supply the unit stopped running. It sensed that the unit was taking longer than expected to fill and stopped the cycle. It wont drain or advance if this occurs. Code was cleared when the customer had reset the breaker. If problem reoccurs the unit would need a main control and drive control.
We serviced a
MAYTAG DRYER - ELECTRIC
Model MEDC465HW0
Near Englewood, Ohio 45322
Shawn H
Job Details:
04/26/2023
"Customer states that the unit wont tumble. Voltage to the unit is correct at 248 VAC. Found the blower housing thermal fuse shorted open, the heater housing thermal fuse shorted open and the heater shorted to ground. The heater shorted to ground and caused the other fuses to fail. Replaced fuses and heater. Ran to test and unit is operating as it should. All ok. ; used 1 279838 ( Heater), and 1 279816 ( Thermal cut-off) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Dayton, Ohio 45424
Shawn H
Job Details:
04/26/2023
"Customer states that unit is not dispensing the fabric softener. Inspected unit and found it out of level. Leveled unit and ran diagnostics test. Fabric softener valve is working the way it should. Advise customer to make sure they are using the fabric softener selection. If fabric softener is not selected, it will not dispense. Suspect that the unit not being level is what was causing the fabric softener not to dispense. If problem persists after leveling unit and advising customer, the unit will need the main control and the water valve."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Dayton, Ohio 45419
Sam
Job Details:
04/26/2023
"Inspected the unit and found no error codes while in diagnostic. Ran quick test cycle and the unit filled with water, activated the wash motor and the lower and upper spray-arms, ran a drain cycle and the unit drained the water into the garbage disposal. While in diagnostic I tested the detergent/rinse aid dispenser and heating element and they all passed. Rinse aid dispenser reservoir empty. Made adjustments to the door gasket and latch to confirm proper closure. Customers concerned of the dishes not drying and sitting water in the filter area. Advised the customer to use rinse aid on a regular basis and that this unit is a sump drain system and there will always be sitting water in the filter area. All checks ok."
We serviced a
FRIGIDAIRE RANGE
Model NON READABLE
Near Dayton, Ohio 45439
Sam
Job Details:
04/26/2023
Inspected the unit and found the oven control and display not getting the unit up to temp. Entered diagnostics and the unit would not activate any cycle. Found the bake element failed. Model and serial tag dissolved. Called AHS and advised of the issue. AHS to replace the unit. Auth#107MPPA
We serviced a
GENERAL ELECTRIC DRYER
Model PTD60EBSR0
Near Dayton, Ohio 45429
Sam
Job Details:
04/26/2023
Installed parts and ran a test cycle. All checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Dayton, Ohio 45434
Sam
Job Details:
04/26/2023
Inspected the unit and found pockets of cold and warm air in the fresh food section. Ran diagnostics and found both the thermistor in the freezer and fresh food section functioning properly and passing the test. Found the dampener door passing diagnostics test. Advised the customer to cut down on the amount of product they have in the freezer and refrigerator section as it is preventing proper airflow and circulation.
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104HPS0
Near Dayton, Ohio 45440
Sam
Job Details:
04/26/2023
Inspected the unit and found the the unit leaking from the float switch. Found a large amount of suds in the bottom. Made adjustment to the float switch to prevent leaks and ran a clean cycle with extra-virgin olive oil in the unit to help break down the sides. Showed this to the customer and recommend I use cleaning tablets more often and not use the cascade tablets with Dawn dish soap in it.
We serviced a
JENN AIR WALL OVEN
Model JJW8530DDS
Near Centerville, Ohio 45458
Sam
Job Details:
04/26/2023
Inspected the unit and found low voltage to the display board but nothing responding and the light in the oven not receiving voltage from the main board. Unit needs a display and control board. Contacted HBW and advised of the issues and that we could not locate the model and serial tag. From the design the unit is roughly 20 years old. HBW advised us to close out the ticket they would contact the customer with options.
We serviced a
BOSCH MICROWAVE
Model HMC87151UC/02
Near Springboro, Ohio 45066
Sam
Job Details:
04/26/2023
Inspected the unit and found 2x failed door switch. Provided estimate to the customer and they approved the repair. Replaced all door switches via the door switch assembly kit. ; used 1 12038730 (Switch assembly (includes 3x door switches and assembly base)) from stock
We serviced a
GENERAL ELECTRIC WASHER
Model HTW240ASK6WS
Near Middletown, Ohio 45042
Sam
Job Details:
04/26/2023
"Installed parts, all checks ok"
We serviced a
MAYTAG WASHER
Model MVW7230HWO
Near Saint Paris, Ohio 43072
Ron M.
Job Details:
04/26/2023
Ordering valve.; used 1 W11165546 (Water valve) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Bellefontaine, Ohio 43311
Ron M.
Job Details:
04/26/2023
Ran tests found no error codes in unit, everything functioning correctly, drains good. Unit checked good
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Piqua, Ohio 45356
Ron M.
Job Details:
04/26/2023
Ran tests found transmission leaking onto belt causing out of balance loads. Customer no fix
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF0
Near Piqua, Ohio 45356
Ron M.
Job Details:
04/26/2023
Installed new filter head cleared ice from refrigerator section cleaned vents tested good.
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Dayton, Ohio 45432
Kevin
Job Details:
04/26/2023
Pressurize unit found leak in tube going into the cabinet call techline-Bob-case#86290178 cust care 800-374-4432; used 1 A19676501 (Dryer) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEW0
Near Dayton, Ohio 45405
Kevin
Job Details:
04/26/2023
Ice maker is locked up
We serviced a
FRIGIDAIRE FREEZER
Model FFCL1542AW
Near Brookville, Ohio 45309
Kevin
Job Details:
04/26/2023
Light flickers calling techline -Russell-wiring in cabinet ohming out not consistent case #86290567