Near New Weston, OH 45348
Kevin
Job Details: 11/06/2020
DRYER SPEED QUEEN ADE4BRGS175TW01 "Found keyway in timer knob has slipped position, stem has cracked. Replaced with knob from signal loudness on timer. Tested unit on time dry, unit is heating and running ok. Need new knob. Left message with customer husband; ordrng 1 806597 (KNOB)"
Near Enon, OH 45323
Brad Anders
Job Details: 11/06/2020
REFRIGERATOR BO SAMSUNG RF4267HARS/XAA "Found switch not closing properly, fan in freezer not turning with proper voltage applied. Ordered switch, fan, and main control. Located in the kitchen, manufactured 10/2013; rqstng P&A on 1 UNKNOWN (FREEZER DOOR SWITCH) and 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (FREEZER EVAPORATOR FAN), states that autho needed"
Near Xenia, OH 45385
Brad Anders
Job Details: 11/06/2020
DISHWASHER GE GSD3360K00SS "Deductible collectedFound solenoid not working properly, ordered solenoid.; ordrng 1 WD21X10268 (bracket & solenoid)"
Near Jamestown, OH 45335
Brad Anders
Job Details: 11/06/2020
REFRIGERATOR KITCHEN AID KRSC703HPS00 "Found suction line frozen up at compressor, freezer section getting no frost pattern at all, called Techline, talked to Austin, they suggested replacing the 3 way valve. Was unable to locate part, it was showing not available. Still need to give customer estimate."
Near Xenia, OH 45385
Brad Anders
Job Details: 11/06/2020
RANGE - GAS BOSCH HGIP054UC/08 "Found telescopic rack will not extend properly. Don’t know if they will cover the cost of the rack. Located in the kitchen, manufactured 8/2018.; rqstng P&A on 1 HEZTR301 (RACK)"
Near Dayton, OH 45419
Tim
Job Details: 11/05/2020
REFRIGERATOR KITCHEN AID KBSD606ESS01 Checked unit over found the icemaker had been removed. Reinstalled icemaker and tested icemaker filled with water and optics working properly. If unit does not make ice for the customer I told her we would need a new icemaker.
Near Dayton, OH 45449
Tim
Job Details: 11/05/2020
WASHER WHIRLPOOL WTW4950HW1 Recalibrated unit. Checks ok
Near Dayton, OH 45410
Tim
Job Details: 11/05/2020
DRYER WHIRLPOOL WGD5520S00 Checked over found blown high limit thermostat. Replaced under part warranty. Checks ok
Near Sugarcreek Township, OH 45305
Tim
Job Details: 11/05/2020
WASHER KENMORE 110.288427 Disassembled unit and replaced coupler. Checks ok; used 1 285753A (COUPLER) from stock
Near Moraine, OH 45439
Tim
Job Details: 11/05/2020
DRYER SAMSUNG DVE45T3200W/A3 Customer instruct. No issues. Outlet issue.
Near Dayton, OH 45459
Tim
Job Details: 11/05/2020
DRYER WHIRLPOOL WED9470WW2 Checked unit over found that the thermal fuse had blown again. Tested heater and thermostats and they all tested good. Issue is with the main control not shutting the heater off intermittently. Needs new control. No repair
Near Carlisle, OH 45005
Tim
Job Details: 11/05/2020
WASHER SAMSUNG WF42H5200AF/A2 01 Replaced pressure hose and channel. Checks ok. Tested unit after replacement and unit cycled through with no issues.
Near Medway, OH 45341
Steve
Job Details: 11/05/2020
WASHER-DRYER COM WHIRLPOOL WFC8090GX0 83 54 81 60 errors. Found drain hose inside of cabinet kinked causing unit not to drain properly. Corrected placement of hose inside of cabinet from factory. Unit draining properly
Near Springboro, OH 45066
Tim
Job Details: 11/05/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG Cubed jammed inside keeping unit from cycling. Cleared ice checks ok
Near Tipp City, OH 45371
Steve
Job Details: 11/05/2020
DISHWASHER KENMORE 665.13543N412 Unit was stuck in flood state. Found retainer for the flood switch unclipped. Float switch was stuck on not allowing unit to start. Reconnected float switch assembly in proper location. Dishwasher runs fine
Near Troy, OH 45373
Steve
Job Details: 11/05/2020
STAND ALONE IMK SUMMIT CLIM15 Installed new control
Near Springfield, OH 45503
Steve
Job Details: 11/05/2020
DRYER WHIRLPOOL WED4815EW1 Dryer won’t start due to blown thermal fuse. Replaced fuse. Unit heating ok. Recommend venting be cleaned. Unit reaching 200 degrees. Customer has to have venting cleaned prior to any further repairs. Dryer vent is being left unhooked. Customer will be charged for any further repairs if not cleaned; used 1 3392519 (FUSE) from stock
Near West Chester Township, OH 45069
Steve G
Job Details: 11/05/2020
WASHER LG WM2140CW "Installed new door boot, cycled."
Near Dayton, OH 45406
Shawn H
Job Details: 11/05/2020
WASHER WHIRLPOOL LSQ9520LQ0 "Customer stated that unit shakes and hits the cabinet. Tub has a lot of movement. Removed cabinet to inspect. Found lid switch bypassed under console. Found counterweight spring missing from rear and machine base rusted. Spring came loose because base is so rusted. Without spring in place unit will shake. Unit needs machine base, spring, lid switch and rear panel. Cost of repair is not worth it. Advised customer to purchase a new machine. Please mail out invoice."
Near Dayton, OH 45406
Shawn H
Job Details: 11/05/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Upon arrival found both gaskets torn or bloated. Bloated appearance is due to moisture getting into gasket and freezing in freezer section. Fresh food side has tears. Replaced both gaskets and they’re sealing well. All ok.
Near Dayton, OH 45417
Shawn H
Job Details: 11/05/2020
LAUNDRY CENTER FRIGIDAIRE FFLE3900UW1 "Upon arrival customer stated that unit still isn’t adding enough water for the load. Inspected unit for error codes, or loose connections. No errors, no loose connections, pressure hose is clear as is air dome. Had customer load unit and run cycle to test. Customer isn’t loading machine the properly. Advised customer to ball up items and place evenly around the agitator as per owners manual. This puts more resistance on the agitator and allows the machine to add proper level of water. All ok."
Near Englewood, OH 45322
Shaun S
Job Details: 11/05/2020
WASHER ROPER RAX4232KQ0 "Removed and replaced hose on tub ran and checked out, unit checks ok"
Near Dayton, OH 45417
Shawn H
Job Details: 11/05/2020
MICROWAVE KENMORE 721.804195 Installed new magnetron and hv transformer. Ran unit to test. Unit is heating as it should and is quiet. All ok.
Near Dayton, OH 45405
Shawn H
Job Details: 11/05/2020
WASHER MAYTAG MVWX655DW1 "Installed all provided parts, calibrated unit, and ran to test. No more off balance and unit spins out smooth. All ok."
Near Clayton, OH 45315
Shawn H
Job Details: 11/05/2020
REFRIGERATOR GE GSS25XSNABS Installed new damper assembly. All ok. No abnormal noises.
Near Vandalia, OH 45377
Shaun S
Job Details: 11/05/2020
WASHER LG WM8100HVA "Upon arrival ran and tested cycle on spin and drain and found no noise, customer said that unit made noise is the express wash, tech ran that cycle and still everything checked ok"
Near Vandalia, OH 45377
Shaun S
Job Details: 11/05/2020
DOUBLE WALL OVEN JENN AIR GD25BFCHW00 "Upon arrival found that F5 error code stands for a default in the clock assm which was confirmed by tech support, gave customer est for repair and she declined at this time"
Near Vandalia, OH 45377
Shaun S
Job Details: 11/05/2020
WASHER MAYTAG MAH5500BWW "Upon arrival ran and tested product with customer found that cup was clogged, cleared cup checks ok"
Near Clayton, OH 45315
Shaun S
Job Details: 11/05/2020
REFRIGERATOR SAMSUNG RF263TEAESG/aa "Removed and replaced board on unit, ran and checked out unit checks ok"
Near Springboro, OH 45066
Sam
Job Details: 11/05/2020
REFRIGERATOR FRIGIDAIRE LFHD2251TF6 Inspected the unit and found a small amount of ice and moisture on the fan and Icemaker. Defrosted the ice box and sealed around the icebox to prevent warm air from entering.
Near Lebanon, OH 45036
Sam
Job Details: 11/05/2020
DRYER - ELECTRIC LG DLE7300VE Inspected the unit and found the temp sensors with a small layer of wax and lint buildup. Cleaned sensors and ran a test cycle. Unit heating properly. All checks ok. Proof of purchase receipt attached.
Near Centerville, OH 45458
Sam
Job Details: 11/05/2020
REFRIGERATOR SAMSUNG RS25H5111WW/AA Installed fresh food evap cover. All checks OK
Near Lebanon, OH 45036
Sam
Job Details: 11/05/2020
DISHWASHER LG LDT5665ST "Inspected the unit and ran a test cycle. The unit filled, washed, drained, and the soap dispenser open without any issues. Tested water pressure sensors and past. Reset the unit advise the customer to make sure they were not pausing the unit and to make sure the door is properly secured and closed when they start a cycle. The tech found no other issues with the unit. If issue returns recommending replacing the control board."
Near Lebanon, OH 45036
Sam
Job Details: 11/05/2020
DISHWASHER - BUI GENERAL ELECTRIC GDT665SMN0ES Inspected unit and made adjustments to the legs and the upper rack. Demonstrated to customer that if the upper rack is in the high set position that the rack will slide forward to the weight shifting forward. I demonstrated how to raise and lower the rack and demonstrated that in the lower position the rack will not slide. All checks OK
Near Centerville, OH 45458
Sam
Job Details: 11/05/2020
MICROWAVE GE JVM3160DF2WW Inspected unit and found the door handle damaged and the lights under the unit not turning on. Drop the bottom of the unit and found the control board not sending the correct voltage to the light sockets. Provide a quote for repair. Customer declined repair.
Near Lebanon, OH 45036
Sam
Job Details: 11/05/2020
WASHER LG WT7300CV Inspected unit and found the warm water valve not dispensing the correct amount of water. Remove the water lines and found a small amount of gunk and plastic in the hot water valve. Made adjustments in diagnostics for the water valve and tested. Cleared air codes for water valve failure. Unit functioning properly. Proof of purchase receipt attached.
Near Greenville, OH 45331
Kevin
Job Details: 11/05/2020
WASHER ELECTROLUX EIFLS60LT1 "Customer claims unit making noise, off balance? Unit is a few years old. Spun drum by hand a little wobbly. Tub bearing is shot. Gave estimate, customer not repairing."
Near Arcanum, OH 45304
Kevin
Job Details: 11/05/2020
RANGE KITCHEN AID KERC506HBT3 "None of the oven heat functions are working, checked, all elements, bake, convection and broil read good continuity. Unit is getting 240V at terminal. Needs new oven control. Unit not available."
Near Miamisburg, OH 45342
Kevin
Job Details: 11/05/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Icemaker not-advancing properly and auger motor keeps locking up replaced parts and took additional pictures ; used 1 DA97-12540G (AUGER), and 1 DA97-15217D (ICE MAKER) from stock"
Near Greenville, OH 45331
Kevin
Job Details: 11/05/2020
WASHER SAMSUNG WF45K6500AV/A2 Replaced pump. Checked for leaks. Unit checks ok.
Near Franklin, OH 45005
Kevin
Job Details: 11/05/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TW Installed new compressor and filter dryer and recharge unit checks OK
Near Enon, OH 45323
Brad Anders
Job Details: 11/05/2020
DISHWASHER BOSCH SHE43F16UC/59 "Found two wheels on top rack came off, replaced wheels back on rack, rack is coming out properly."
Near Dayton, OH 45434
Kevin
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed water valve but cust needs to get supply line checked
Near Xenia, OH 45385
Brad Anders
Job Details: 11/05/2020
REFRIGERATOR SAMSUNG RF18HFENBSG/US "Found ff evaporator drain frozen and leaking into bottom of ff section, cleared ice away from the drain. Unit is working properly."
Near Dayton, OH 45424
Brad Anders
Job Details: 11/05/2020
DISHWASHER MAYTAG MDB8959SBW3 "Found tub gasket leaking, installed new gasket. Unit checks ok.; used 1 W10300924V ("
Near Enon, OH 45323
Brad Anders
Job Details: 11/05/2020
WASHER WHIRLPOOL WTW4950HW0 "Found unit in a dog daycare facility, called Lowes, talked to Julie. They told me that having the washer in a commercial setting voids the warranty on the unit. Customer would not answer the phone, left a message explaining the warranty is void. Lowes said they will cover the trip and diagnostic charge."
Near Huber Heights, OH 45424
Brad Anders
Job Details: 11/05/2020
WASHER SAMSUNG WF45T6200AW/US "Found shipping bolts in unit, also customer needed education on cycle information. Removed shipping bolts. Unit checks ok. Ticket number- 4155348810Lewis"
Near Beavercreek, OH 45430
Tim
Job Details: 11/05/2020
RANGE FRIGIDAIRE FES367DBA Unit need front right burner switch. Unit is 16 years old in the kitchen; rqstng P&A on 1 318120521 (switch)
Near Urbana, OH 43078
Steve
Job Details: 11/05/2020
WASHER SPEED QUEEN AWN63RSN115TW01 Need to order more parts; ordrd 1 203935 (START BUTTON ) and 1 204163P (CONTROL)
Near Lebanon, OH 45036
Steve G
Job Details: 11/05/2020
DISHWASHER LG LDT7808BD Display is out. ; ordrng 1 1111 (BLACK STAINLESS CONSOLE WITH BOARD)
Near West Chester Township, OH 45069
Steve G
Job Details: 11/05/2020
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA 03 Unit is leaking. Could not get the unit to leak. Did check all around the unit. Did find that the drain pan was a full of water. Cleared out the drain pan. Also found the deli drawer not closing. The handle mechanism is bad. ; rqstng P&A on 1 1111 (ICE CONTAINER) and 1 2222 (DELI DRAWER ASSY.) and 1 3333 (CONTROL BOARD ON DELI DRAWER)
Near Dayton, OH 45417
Shawn H
Job Details: 11/05/2020
DISHWASHER LG LDF5678ST Upon arrival customer stated that unit will count down but won’t start. It began a few months ago and progressively got worse. Now unit won’t start. Ran unit to test. Unit started fine first few times but did act up. LG has a service bulletin for this issue and it updates the door latch. Checked latch and found unit has old style latch. Unit needs latch assembly. Please mail out invoice once complete. ; ordrng 1 AGM76209501 (LATCH ASSY )
Near Vandalia, OH 45377
Shaun S
Job Details: 11/05/2020
REFRIGERATOR SAMSUNG RF23M8090SR "Upon arrival found that imk is jammed and frozen up, looked up and found that unit falls under service bulletin needing a service kit installed on unit; ordrng 1 DA82-02663A (IMK KIT)"
Near Englewood, OH 45322
Shaun S
Job Details: 11/05/2020
WASHER MAYTAG MVWB850YG1 Upon arrival found that bearing in the outter tub is blown causing a terrible grinding noise as unit is in spin cycle ; ordrng 1 W10381078 (outer tub)
Near Vandalia, OH 45377
Shaun S
Job Details: 11/05/2020
MICROWAVE GE JNM7196FL1DS Contacted homeowner and got card over phone for payment on handle ; ordrng 1 WB15X26821 (microwave handle - s)
Near Germantown, OH 45327
Sam
Job Details: 11/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Unit still leaking at the filter housing. Called tech line and they advised to remove the filter and house completely and connect the two lines with the fittings listed as parts order. Then to monitor and see if the unit continues to leak. ; ordrng 1 W10271541 (FITTING) and 1 wp2198677 (FITTING)
Near Moraine, OH 45439
Sam
Job Details: 11/05/2020
WASHER MAYTAG MVWB765FW2 Inspected unit and found an error code for F6 E3 which is a miscommunication error code between the control board and control panel. Both parts are required. Ordering parts; rqstng P&A on 1 W11135391 (CONSOLE) and 1 W11195970 (CONTROL BOARD)
Near New Madison, OH 45346
Kevin
Job Details: 11/05/2020
LAUNDRY CENTER GENERAL ELECTRIC GUD24ESSM1WW "User complaint of not drying clothes properly, takes long time. Found dryer unit blower wheel is loose and not circulating proper air in machine. Blower wheel is split from shaft will need replacement.; ordrng 1 WE16X20393 (blower wheel ctr)"
Near Union City, OH 45390
Kevin
Job Details: 11/05/2020
REFRIGERATOR FRIGIDAIRE FGSS2635TFB "At the time of inspection not able to get unit to make exact noise, temperatures were good, no complaints on cooling. Tried having doors open for a period of time to let temperature warm up, compressor and fans running as normal. Decided to turn unit off and on over a period of a few minutes at a time, noticed the compressor would make some drastic start and stop noises at times. Recorded video and forwarded to Management for review. Will follow up from there.; saved tckt"
Near Fairborn, OH 45324
Brad Anders
Job Details: 11/05/2020
DISHWASHER SAMSUNG DW80K5050US/AA "Found unit turning itself on and off randomly. Ordered user interface and main control board. Located in the kitchen, manufactured 6/2016; rqstng P&A on 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (USER INTERFACE)"
Near Dayton, OH 45424
Brad Anders
Job Details: 11/05/2020
WASHER MAYTAG MAH5500BWW "Found bearings and shaft making loud noise, door boot leaking. Needs new outer tub, inner tub, door boot, seal, and support. Located in the laundry room, manufactured 20 years ago. Extra labor on this repair.; rqstng P&A on 1 12001772 (door boot) and 1 12002022 (lip seal assy) and 1 22002115 (spinner assy w/balan) and 1 22003413 (tub assy,outer) and 1 22004254 (TUB COVER) and 1 W10181639 (support) and 1 WP22002077 (seal-tub)"
Near Miamisburg, OH 45342
Kevin
Job Details: 11/05/2020
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Error code ff fan assy and def sensors and leak kit for def drain; ordrng 1 DA32-00006R (SENCORS ) and 1 DA82-01415A (LEAK KIT) and 1 DA97-12608A (FF FAN)
Near Dayton, OH 45429
Tim
Job Details: 11/04/2020
RANGE KENMORE 790.9641441 Checked unit over found that it was giving and f10 error code and wouldn’t heat up properly. Reset control and calibrated temperature and tested multiple times. Checks ok.
Near Bellbrook, OH 45305
Tim
Job Details: 11/04/2020
REFRIGERATOR FRIGIDAIRE LGHX2636TFB Adjusted door hinge cover cause of noise.
Near Dayton, OH 45458
Tim
Job Details: 11/04/2020
DISHWASHER BOSCH SHEM63W52N/10 Checked unit over found small seeds inside drain pump area. Cleared out and unit drained fine. Instructed customer to out the pods in the bottom of the dishwasher. Because they were binding up on dispenser and keeping it from opening.
Near Bellbrook, OH 45305
Tim
Job Details: 11/04/2020
REFRIGERATOR SAMSUNG RFG297AABP Checked unit over found refrigerator and freezer not reading correct temps. Reset unit and reprogrammed defrost to go into defrost every 8 hrs. it started cooling again and was reading the correct temperature. Checks ok. If unit acts up again it’ll need a new control board.
Near Dayton, OH 45434
Tim
Job Details: 11/04/2020
OVEN WHIRLPOOL WFE770H0FZ2 Checked unit over change the temperature from Celsius to Fahrenheit. Tested unit checks OK
Near New Carlisle, OH 45344
Steve
Job Details: 11/04/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TE3 Freezer section frosting up due to warm air coming in through the dispenser. Remove dispenser to find ice route seal partially folded over. Removed and reinstalled to ensure proper seal
Near Troy, OH 45373
Steve
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Bay alarm came loose from switch in icemaker powerhead. Reconnected and cycled unit unit seems to be operating OK at this time
Near Dayton, OH 45434
Tim
Job Details: 11/04/2020
DRYER SAMSUNG DV42H5200EW/A3 Replaced stuck idler. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Near Tipp City, OH 45371
Steve
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL DU850SWPS4 Found dispenser actuator spring came loose not allowing timer to advanced. Removed and reinstalled actuator spring dishwasher is functioning properly
Near Dayton, OH 45416
Tim
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL ET8CHMXK05 Replace the parts listed checks OK
Near Troy, OH 45373
Steve
Job Details: 11/04/2020
DRYER SAMSUNG DV42H5200EF/A3 Found dryer belt off of idler and motor mount. corrected both issues dryers operating OK
Near Troy, OH 45373
Steve
Job Details: 11/04/2020
WASHER SPEED QUEEN AWN63RSN115TW01 Installed new control panel. Washer is checking out OK
Near West Chester Township, OH 45069
Steve G
Job Details: 11/04/2020
DRYER SAMSUNG DV45K6500EV/A3 Customer states she has an intermittent noise. Cycled the unit did not hear any unusual noises.
Near Mason, OH 45040
Steve G
Job Details: 11/04/2020
DRYER WHIRLPOOL wed8700ec "Unit is leaking from the water valve. After talking to the customer they do not use the steam option, and tech disconnected the water going to the dryer. Unit is heating."
Near Urbana, OH 43078
Steve
Job Details: 11/04/2020
WASHER GE GFW850SPN0DG Unit leaking water due to loose hose clamp on door boot to water inlet hose. Secured hose. Unit no longer leaking
Near Lebanon, OH 45036
Steve G
Job Details: 11/04/2020
RANGE FRIGIDAIRE LGEF3745KFH Installed new clock and over lay. Cycled unit the bake element came on.
Near West Chester Township, OH 45069
Steve G
Job Details: 11/04/2020
REFRIGERATOR KITCHEN AID KBBL306ESS Customers unit is a lighting up in the refrigerator section. Went to customers home and noticed that the unit is a built in. Did see it the freezer light was working like the other free standing units.
Near West Chester Township, OH 45069
Steve G
Job Details: 11/04/2020
DISHWASHER BOSCH SHP65T52UC/07 Customer states that the unit is leaking and giving an error code. Customer did show a video of the unit leaking. Customer did have the unit out of the hole at time of service call. Did notice scratch marks on the floor prior to moving the unit out onto slides. Customer needs a diverter assy. Customer is going to think about the repair. If he does he need to pre pay for the part. Labor is 250. 2 hrs on return.
Near Dayton, OH 45426
Shawn H
Job Details: 11/04/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Installed 2 bins. All ok.
Near Vandalia, OH 45377
Shaun S
Job Details: 11/04/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR "Upon arrival found that water tank is frozen up found that freezer was at -10* and ridge set at 33* reset temps on unit, tank will need to thaw out"
Near Dayton, OH 45406
Shawn H
Job Details: 11/04/2020
REFRIGERATOR FRIGIDAIRE FRT21IL6JB2 Upon arrival found unit plugged in and running but no cool in either section. Removed evaporator cover to inspect. Found frost built up on right side of evaporator only. Compressor and all fans are running. Defrost circuit is good. Unit has a restriction or leak. Quoted 350 for dye filter install and leak check. Due to age and cost of repair customer would like to shop around. Please mail out invoice for receipt.
Near Vandalia, OH 45377
Shaun S
Job Details: 11/04/2020
DRYER LG DLEX7177WM "Upon arrival ran and tested unit and found that certificate switch on motor is bad not putting power to the heating element, gave customer est for repair, will call back if repairs desired"
Near Dayton, OH 45406
Shawn H
Job Details: 11/04/2020
WASHER MAYTAG MVWC465HW2 "F5E3 lid unlock fault, F5E2 lid lock fault, codes present. Plugged unit in and it began to lock and unlock on it’s own. Put unit into diagnostics to test lock. It will lock and unlock but the control isn’t sensing it locking. Replaced lock and ran to test. All ok. Unit functions as it should. ; used 1 W11307244 (DOOR LOCK) from stock"
Near Dayton, OH 45414
Shawn H
Job Details: 11/04/2020
DISHWASHER BOSCH SHP65T55UC/07 Installed all provided parts and ran to test. Unit is no longer leaking and senses door shut. All ok.
Near Liberty Township, OH 45044
Sam
Job Details: 11/04/2020
MICROWAVE KENMORE 721.804135 Inspected unit and found the lower portion of the doorhandle stripped and cracked. Called American home shield and notified them of the issue. They advised me that this is not covered underneath the warranty and that they would advise the customer. Unit is 14 years old and located in the kitchen.
Near Lebanon, OH 45036
Sam
Job Details: 11/04/2020
WASHER SPEED QUEEN ADE4BRGS175TW01 Inspected unit and found a thermal cut off fuse blown. Installed new thermal kit. All checks OK; used 1 280148 (THERMAL KI) from stock
Near Greenville, OH 45331
Kevin
Job Details: 11/04/2020
DRYER ELECTROLUX EIMED55IIW2 "Not heating, found element open, replaced with truck stock. Unit checks ok. Ran CC over phone.; used 1 134792700 (ELEMENT) from stock"
Near Lebanon, OH 45036
Sam
Job Details: 11/04/2020
WASHER LG WM2501HVA Inspected unit and found a large amount of gunk buildup in the drain line before it got to the filter. Cleaned out the line and filter. Ran a test cycle and found no issues or leaks. All checks OK
Near Lebanon, OH 45036
Sam
Job Details: 11/04/2020
WASHER LG WM3400CW Install door lock. Ran a test cycle in the unit locked and unlocked without any issues. All checks OK
Near Liberty Township, OH 45044
Sam
Job Details: 11/04/2020
REFRIGERATOR GE PSS26NGPB BB Inspect the unit and found the water valve good. Removed the waterline to the unit and found no water coming from the wall. Found the waterline going to the icemaker was not secured into the linear and allowing warm air into the freezer. Used sealant to seal the line. All checks ok. I advised the customer to have a plumber install a new shutoff valve to the refrigerator.
Near Springboro, OH 45066
Sam
Job Details: 11/04/2020
RANGE FRIGIDAIRE FFEF3016V8A Customer stated that there was a burning smell that smells like an electrical burn coming from the unit when they were using broil and that they could see smoke coming out the top of the oven door and through the vent by the back left burner. Inspected the unit and found a small amount of dust and dirt on the top of the range and surface burners. Ran a test on all four surface burners and a small amount of smoke could be seen on the burners. Bernard responded at both low and high temperatures. Ran a bake 350 cycle in the unit heated without any issues or smoke. Ran a cycle on high and low and the unit heated without issues or smoke. I advise the customer that issue is most likely something had gotten onto the broil element and cost of the smoke and burning smell. All checks OK.
Near Lebanon, OH 45036
Sam
Job Details: 11/04/2020
OVEN WHIRLPOOL WFG714HLAS Installed control board and spark module. Ran a test cycle and the unit is heating properly. All checks OK.
Near Yorkshire, OH 45388
Kevin
Job Details: 11/04/2020
WASHER SPEED QUEEN AWN63RSN116TW01 "Unit not draining, lid is locking, voltage to pump. Had to remove all water. Replaced drain pump. Unit checks ok.; used 1 203885 (PUMP) from stock"
Near Dayton, OH 45440
Kevin
Job Details: 11/04/2020
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW01 Adjusted TSTAT and unit came on and started to get frost patern and checks ok
Near Centerville, OH 45458
Kevin
Job Details: 11/04/2020
REFRIGERATOR SAMSUNG RS260BEAESR/AA Ice maker not shutting of need to replace icemaker arm is broken off; used 1 DA97-07603B (ICE MAKER) from stock
Near Piqua, OH 45356
Kevin
Job Details: 11/04/2020
REFRIGERATOR GE GFE28GMKMES Changed out board. Completed. See sticky note.
Near Dayton, OH 45424
Brad Anders
Job Details: 11/04/2020
RANGE SAMSUNG NE59J7630SS/AA "Customer claims the left front burner gets to hot on low setting, and the burner on the front right does not get hot enough. After testing the burners, I found that they are cycling properly. The unit tests ok."
Near Dayton, OH 45458
Kevin
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 All operations check ok .