We serviced a
GE WASHER
Model GTW330ASK4WW
Near Dayton, OH 45406
Shawn H
Job Details: 07/01/2021
Installed new control and ran to test. Unit will not fill now. Water valves are coming on for safety spray before it starts but wont come on to fill. No loose connections. No voltage from control. Control is bad. Please reorder. ; ordrng 1 WH22X32357 (Control(PW)) and 1 WH22X
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA 13
Near West Chester Township, OH 45069
Steve G
Job Details: 07/01/2021
Customer states that unit is humming. At time of the service unit is working fine. Cycled unit but not able to recreate the noise. ; ordrng 1 Da97-18859a (Ice maker) and 1 2222 (Auger/fan assy in ice room)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Bradford, OH 45308
Kevin
Job Details: 07/01/2021
"Replaced parts, unit checks ok. The user interface has led segments dimming and going out also. Will order new interface.; ordrng 1 242058232 (User interface)"
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Englewood, OH 45322
Kevin
Job Details: 07/01/2021
Found fan still not coming on and blade not moving freely in the air tower ; ordrng 1 5304523741pw (Fan) and 1 5304523722pw (Fan) and 1 5304523725 (Airtower)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VW0
Near Xenia, OH 45385
Kevin
Job Details: 07/01/2021
Freezer door gasket is deformed ; ordrng 1 5304523139 (Gasket)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2315TP3
Near Springfield, OH 45505
Brad Anders
Job Details: 07/01/2021
"Found door gasket not sealing properly, ordered gasket.; ordrng 1 241786003 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Springfield, OH 45503
Brad Anders
Job Details: 07/01/2021
"Found icemaker freezing up, ice container cracked, ordered container, will use icemaker on return visit. Located in the kitchen manufactured 3/2020.; rqstng P&A on 1 W11185686 (Ice container)"
We serviced a
GE RANGE
Model JGBS19DEN2WW
Near Dayton, OH 45417
Tim
Job Details: 06/30/2021
Cleared burner orfices on all her burners. Checks ok
We serviced a
LG RANGE
Model LSE4613ST/00
Near Dayton, OH 45417
Tim
Job Details: 06/30/2021
Replaced shorted oven safety thermostat and reprogrammed control. Checks ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2021TF6
Near Dayton, OH 45402
Tim
Job Details: 06/30/2021
Replaced freezer fan. Checks ok; used 1 242077705 (EVAP FAN MOTOR) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBWW
Near Batavia Township, OH 45103
Tim
Job Details: 06/30/2021
Checked unit over down at the refrigerator fan was completely frozen up. Cleared out ice build up from drain and from around freezer fan patched cracks in liner. Unit checks OK
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Dayton, OH 45417
Tim
Job Details: 06/30/2021
Unit looks to have water damage underneath. Everything is corroded and rusty looking. Unit is functioning normal as of now. But if she has further issues it may not be covered.
We serviced a
SAMSUNG DRYER
Model DV48j7770EP/A2
Near Xenia, OH 45385
Tim
Job Details: 06/30/2021
"Replaced idler and roller. Checks ok; used 1 DE634A (), and 2 DC97-16782A (ROLLER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TWG
Near Sugarcreek Township, OH 45440
Tim
Job Details: 06/30/2021
Adjusted freezer fan. Checks ok
We serviced a
SAMSUNG OVEN /MICRO COMB
Model NQ70M6650DG/AA
Near Xenia, OH 45385
Tim
Job Details: 06/30/2021
Checked unit over found that the oven fan assembly wasnt running. Needs new fan assembly. Removed oven and replaced fan. Unit checks ok. I had to disconnect the unit from electric when I removed it from the wall. I reconnected and tested unit and it is functioning properly. I did not leave the unit connected I did explain to him he would need an electrician to lengthen the cord and to reinstall the power cord into the junction box
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Xenia, OH 45385
Tim
Job Details: 06/30/2021
Customer has control lock on. Ran through spin and drain and worked with no issues. Unit had no error codes.
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW1
Near Dayton, OH 45420
Tim
Job Details: 06/30/2021
Unit needs new touchpad no repair due to cost.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Urbana, OH 43078
Steve
Job Details: 06/30/2021
Water valve is cracked causing unit to leak from the ceiling of refrigerator. Replaced water valve unit is operating properly; used 1 W10341329 (Water valve) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW1
Near Dayton, OH 45403
Tim
Job Details: 06/30/2021
Unit needs new control and bearings due to pressure switch error and extremely loud during spin cycle. Needs new control and bearing kit. No repair
We serviced a
JENN AIR RANGE
Model JES9800CAB01
Near Troy, OH 45373
Steve
Job Details: 06/30/2021
Installed glass cooktop. Sealed downdraft venting.
We serviced a
GE RANGE - GAS
Model JGBS66REK4SS
Near Piqua, OH 45356
Steve
Job Details: 06/30/2021
Unit checks ok. Applied soap suds to all connections on gas valve. No signs of leak. Since she had gas smell out she had a plumber install new gas line and fire department out to check for leaks. No leaks found. No need to make a return visit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Piqua, OH 45356
Steve
Job Details: 06/30/2021
Installed new right hand door and freezer door
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Urbana, OH 43078
Steve
Job Details: 06/30/2021
Fabric softener staining clothes due to clogged drain ports inside of agitator post. Instructed customer on how to prevent this from happening by diluting softener 50-50 with water
We serviced a
GE RANGE
Model JS760DP1WW
Near Beckett Ridge, OH 45069
Steve G
Job Details: 06/30/2021
Installed new left front infinite switch. cycle test OK
We serviced a
GE DISHWASHER
Model GDT665SSN2SS
Near Mason, OH 45040
Steve G
Job Details: 06/30/2021
The door keeps popping open and beeping three times, made an adjustment to the top, also installed lower level roller assembly
We serviced a
GE DISHWASHER
Model GDT665SSN0SS
Near West Chester Township, OH 45069
Steve G
Job Details: 06/30/2021
Installed new main board and display board. Cycled Unit test OK.
We serviced a
KITCHEN AID DISHWASHER
Model KDTM354DSS5
Near Monroe, OH 45050
Steve G
Job Details: 06/30/2021
Installed new drain pump and main board. Cycled Unit
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Lebanon, OH 45036
Steve G
Job Details: 06/30/2021
"Unit is not washing and making noise. Unit has a outer tub with shaft, and stator/rotor and seals. Customer is not going to repair."
We serviced a
WHIRLPOOL WASHER
Model WTW6700TU1
Near Englewood, OH 45322
Shawn H
Job Details: 06/30/2021
Customer states that unit makes a roaring noise in spin. Put unit into diagnostics mode. No error codes present. Unit made it through test with no issues. Noise is coming from the bearings. Unit needs bearing kit and drive hub. Customer to think on repair and will call in if they wish to proceed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Trotwood, OH 45426
Shawn H
Job Details: 06/30/2021
"Customer states that unit wont come on. Found no voltage at junction box. No breakers tripped, or loose connections. Dishwasher is wired into a gfci outlet above dishwasher and outlet was tripped. Reset outlet and ran diagnostics mode to test. Unit is drawing good amperage and finished out cycle with no issues or errors."
We serviced a
FRIGIDAIRE RANGE
Model FEFL77AQG
Near Dayton, OH 45415
Shawn H
Job Details: 06/30/2021
Installed new control and ran to test. All ok. Broil is shutting down when it should.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PFCA
Near Eaton, OH 45320
Shawn H
Job Details: 06/30/2021
Installed all provided parts and verified defrost function of ice maker. All ok.
We serviced a
FRIGIDAIRE RANGE
Model FCRE305LAFC
Near Dayton, OH 45426
Shawn H
Job Details: 06/30/2021
Upon arrival found burner on indicator lit. Found left front burner switch shorted causing light to stay on. Replaced switch and ran to test. All ok. All functions work as they should. ; used 1 316436001 (Infinite sw lg) from stock
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GDE21ESKRRSS
Near Eaton, OH 45320
Shawn H
Job Details: 06/30/2021
"Installed new glide, handle and plugs. All ok."
We serviced a
WHIRLPOOL RANGE
Model WFE54OHOAS1
Near Carlisle, OH 45005
Sam
Job Details: 06/30/2021
Inspected unit and found a failed element. Installed the element ran a test cycle. All checks OK
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near West Alexandria, OH 45381
Shawn H
Job Details: 06/30/2021
"Upon arrival customer stated that unit isnt sensing or agitating properly. Ran unit in diagnostics mode and no errors present. Ran unit to test and it isnt shifting from spin to agitate. Inspected splutch and actuator. Splutch has some play and shifter motor isnt moving. Replaced from stock, calibrated, and ran to test. All ok. Unit is operating as it should. ; used 1 W10913953 (Actuator), and 1 W10721967 (Splutch) from stock"
We serviced a
BOSCH REFRIGERATOR
Model B36CT80SNS/06
Near Springboro, OH 45066
Sam
Job Details: 06/30/2021
Replaced parts, unit checks okay
We serviced a
GENERAL ELECTRIC DISHWASHER - BUI
Model GDT535PSM4SS
Near Liberty Township, OH 45044
Sam
Job Details: 06/30/2021
Installed parts and made adjustments to the door latch. All checks OK
We serviced a
GE DISHWASHER
Model GDT645SYN2FS
Near Dayton, OH 45459
Sam
Job Details: 06/30/2021
Inspected unit and found a failed door switch. Installed new door switch. All checks OK; used 1 Wd21x10490 (Door switch) from stock
We serviced a
GE MICROWAVE
Model JVM1440BD/001
Near Dayton, OH 45429
Sam
Job Details: 06/30/2021
Inspected the unit and found a fan blade broke and is making a loud sound. Provided estimate and the customer declined repair. All checks ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Bradford, OH 45308
Kevin
Job Details: 06/30/2021
Replaced parts in IM kit per Samsung bulletin. Checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model DU930PWQ0
Near Dayton, OH 45419
Sam
Job Details: 06/30/2021
Inspected unit and found new drain line leaking. Advised the customer to have a professional plumber come out and install a new drain line. All checks OK
We serviced a
FRIGIDAIRE FREEZER
Model FFU09K0AW0
Near Greenville, OH 45331
Kevin
Job Details: 06/30/2021
Replaced thermostat. Unit turned on and is cooling. Told customer to monitor.
We serviced a
HISENSE REFRIGERATOR
Model HBM17158SS
Near Greenville, OH 45331
Kevin
Job Details: 06/30/2021
"Replaced power cord, and required blue wire to compressor. Unit compressor, lights, and evaporator fan came on. Will have to monitor temps."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY05
Near Greenville, OH 45331
Kevin
Job Details: 06/30/2021
"Found drain frozen over. Clear, unit checks ok."
We serviced a
GE DRYER
Model GTX52EASP0WB
Near Union City, IN 47390
Kevin
Job Details: 06/30/2021
"Switched out door, new door had old style latch/catch. Unit checks ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2868TF3
Near Versailles, OH 45380
Kevin
Job Details: 06/30/2021
Replace evaporator fan. Unit checks ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Fairborn, OH 45324
Kevin
Job Details: 06/30/2021
Same issue wiring in the cabinet is shorting out the the fan motors calling HBW-Terrelll-744144271181 auth #
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Jamestown, OH 45335
Kevin
Job Details: 06/30/2021
Compressor is locked up customer to get a new unit
We serviced a
FRIGDAIRE REFRIGERATOR
Model FGSC2335TFA
Near New Lebanon, OH 45345
Kevin
Job Details: 06/30/2021
Installed control boards they werent communicating to the compressor
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA
Near Dayton, OH 45432
Kevin
Job Details: 06/30/2021
"Installed uppper ice maker not advancing and lower fill tube heater was bad; used 1 Da97-15217d (Imk), and 1 Da82-02367a (Clips) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD1A
Near Xenia, OH 45385
Tim
Job Details: 06/30/2021
Checked unit over found at the lower spray arm had melted in wash motor was not functioning. Unit needs new lower spray arm and wash motor. Multiple buttons on display will not function and the buttons are jumping all around not functioning properly. Needs new display and control.; rqstng P&A on 1 154844301 (Motor) and 1 5304510742 (Control panel) and 1 5304510704 (Control board) and 1 5304506660 (Lower spray arm)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS269ZCB4
Near Brookville, OH 45309
Kevin
Job Details: 06/30/2021
Installed new compressor and dye drier and recharged unit
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSS2635TF
Near Ludlow Falls, OH 45339
Steve
Job Details: 06/30/2021
Replaced doors, checks okay
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Urbana, OH 43078
Steve
Job Details: 06/30/2021
Motor bolt broke off in wash basket shaft. Unit is now grinding in spin . Need to replace wash basket tub assembly and rotor bolt. Requesting tub job labor.; rqstng P&A on 1 W10901030 (Tub assembly ..) and 1 W11253212 (Bolt..)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Lebanon, OH 45036
Steve G
Job Details: 06/30/2021
Unit is not washing. Customer needs gearcase and oil leaked all over everything. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Splotch assy kit) and 1 W10006384 (Belt) and 1 W11026785 (Motor) and 1 W10913953 (Actuator)
We serviced a
SAMSUNG DISHWASHER
Model DW80R5061UT/AA
Near Tipp City, OH 45371
Steve
Job Details: 06/30/2021
Right lower portion of wash tub is broken not holding gasket and causing lower rack unable to roll out. Need to install new tub assembly. #4160175259; ordrng 1 Tub assembly ..
We serviced a
GE REFRIGERATOR
Model CQE28DM5NBS5
Near Vandalia, OH 45377
Shawn H
Job Details: 06/30/2021
"Customer states that freezer has frost build up and the ice maker is slow to make and dispense ice. Freezer door gasket is causing air leakage and frost build up. Warmed gasket to mold shape but it wont hold. Ice maker is sluggish to cycle and auger motor is slow to turn. Unit needs gasket, ice maker, and auger motor. ; ordrng 1 WR14X32922 (Freezer gasket(lh)) and 1 WR30X31922 (Ice maker) and 1 WR60X31985 (Auger motor)"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS/XAA L1
Near Mason, OH 45040
Steve G
Job Details: 06/30/2021
Freezer is not cooling. Unit in basement and 11 years old. ; ordrng 1 Da41-00620d (Main board) and 1 1111 (Bim-metal) and 1 2222 (Defrost sensor in the freezer)
We serviced a
ELECTROLUX DRYER
Model EIMED60LT
Near Versailles, OH 45380
Kevin
Job Details: 06/30/2021
"Customer getting E64 error with heater circuit. Ordering new heating element. ; ordrng 1 134792700 (Heating element)"
We serviced a
GE RANGE - ELECTRIC
Model PB935YP2FS
Near Turtlecreek Township, OH 45036
Sam
Job Details: 06/30/2021
Inspected unit and found the indicator lights on the elements not going off. Replaced elements and found the front left element still activating indicator light. Ordering that part as it was out of stock.; ordrng 1 WB30T10135 (Burner element)
We serviced a
LG RANGE
Model LRE3061ST/00
Near Brookville, OH 45309
Shawn H
Job Details: 06/30/2021
Customer states that control shows door lock error. Unit does not have a lock or door lock motor on it. No cut out in frame or door for a lock either. Per owners manual this unit does not have a door lock or self clean feature. The control that is on unit is not the correct one. Unit would need console with main PCB. Top is broken from impact damage and is not covered under warranty. Customer would need to replace top at their cost. Advised customer that we wont repair unless the top is replaced. Fixing control and leaving top broken is a liability. Customer is thinking on quote and will call in if they wish to order the top. ; ordrng 1 EBR64624907 (Display) and 1 AGM73551660 (Console) and 1 EBR77562706 (Control board) and 1 AGU73969710 (Top)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Dayton, OH 45459
Kevin
Job Details: 06/30/2021
Heater is bad, customer paid in full; ordrng 1 Da97-15217d (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW1
Near Dayton, OH 45402
Tim
Job Details: 06/29/2021
Checked unit over found an F8 E1 error saying it wasnt filling with water tested unit and filled with no issues. Recalibrated and tested. Checks ok
We serviced a
FRIGIDAIRE RANGE
Model FFGF3023LBE
Near Dayton, OH 45424
Tim
Job Details: 06/29/2021
Checked unit over found that the left rear burner wasnt lighting up or functioning. Oven giving off gas smell per customer. Cleared grease build up from left rear burner and off of oven ignitor. Checks ok.
We serviced a
SAMSUNG RANGE
Model FT0387LWGX/XAA
Near Dayton, OH 45424
Tim
Job Details: 06/29/2021
Adjusted door hinges and took pictures of damaged linear to submit to AHS no repair can be done at this point.
We serviced a
KITCHEN AID RANGE
Model KSIB900ESS1
Near Dayton, OH 45424
Tim
Job Details: 06/29/2021
Recalibrated control and ran tests. Unit functioning normal. If unit persist with issues even after reprogramming it will need a new touchpad.
We serviced a
KENMORE WASHER
Model 110.912641
Near Fairborn, OH 45324
Tim
Job Details: 06/29/2021
Disassembled unit and replace the lid lock. Tested unit checks OK; used 1 3949247V () from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Fairborn, OH 45324
Tim
Job Details: 06/29/2021
Reprogrammed control and tested. Checks ok
We serviced a
GE REFRIGERATOR
Model PSC23SGRC SS
Near Beavercreek, OH 45431
Tim
Job Details: 06/29/2021
Replaced control and unit functioning normal. Water line in door frozen. Customer to unplug for 24 hrs to let thaw and if that doesnt fix it then it'll need new freezer door assembly. Unit is 15 years old in the kitchen.
We serviced a
WHIRLPOOL DRYER
Model MED835DC4
Near Fairborn, OH 45324
Tim
Job Details: 06/29/2021
Cleaned sensor bars and reprogrammed control. Checked dryer vents and they were clear. Apartment vents need cleaned out. Due to 3 cycles of drying for time dry cycle.
We serviced a
MAYTAG DRYER
Model MDG2500BWW
Near Bellbrook, OH 45305
Tim
Job Details: 06/29/2021
Checked unit over found that the drum was cracked at the front around the seam. Found that it had eaten into the front drum support. Unit needs new tub and front drum support. Parts are showing no longer available. Texted Matt pictures of the damage and informed him of availability.
We serviced a
GE FREEZER
Model FUF17DLRWW
Near Beavercreek, OH 45430
Tim
Job Details: 06/29/2021
Replaced control. Unit checks ok. If still has cooling issues will need compressor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS00
Near Dayton, OH 45459
Tim
Job Details: 06/29/2021
Replaced parts listed. Checks ok
We serviced a
LG WASHER
Model WM3770HVA
Near Dayton, OH 45458
Tim
Job Details: 06/29/2021
Replaced shorted drain pump. Checks ok.; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
ULINE REFRIGERATOR
Model XXX
Near Belle Center, OH 43310
Steve
Job Details: 06/29/2021
Replaced parts listed. Checks ok
We serviced a
GE WASHER
Model GFW850SPN1RS
Near Casstown, OH 45312
Steve
Job Details: 06/29/2021
Unit checks OK. Recommend customer replace receptacle in laundry room
We serviced a
GENERAL ELECTRIC RANGE - GAS
Model JGBS66EEK4ES
Near Lakeview, OH 43331
Steve
Job Details: 06/29/2021
Found unit has a dead short as soon as you press start for bake. Found yellow igniter wire pinched in back cabinet panel. Removed and corrected wiring. Unit operating properly.
We serviced a
KITCHEN AID DISHWASHER
Model KUDS03FTPA3
Near Troy, OH 45373
Steve
Job Details: 06/29/2021
Replaced parts listed. Checks ok
We serviced a
FRIGIDAIRE UPRIGHT / CHEST
Model FFFU20F2VW0
Near Urbana, OH 43078
Steve
Job Details: 06/29/2021
Call Frigidaire tech line went through all steps on replacing the drain kit for ice and fan issue. No further recommendations can be made at this time. Unit being put in for reviewFile#84619916 Gaety
We serviced a
FRIGIDAIRE UPRIGHT / CHEST
Model FFFU20F2VW0
Near New Carlisle, OH 45344
Steve
Job Details: 06/29/2021
Installed new freezer door and frost drain tube kit; used 1 5303918878 (Frost kit) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Tipp City, OH 45371
Steve
Job Details: 06/29/2021
Test cycled unit unit is operating properly no error codes found. Instructed customer in order to get a deep water wash she needs to deselect the normal cycle and use deep water wash selection
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GTD42EASJ2WW
Near Beckett Ridge, OH 45069
Steve G
Job Details: 06/29/2021
Unit will not start up. Cycled the unit several times and the unit started up each time. Customer is elderly and is having a hard time turning the knob. Tech did not see any issues with the unit. Customer is calling vendor.
We serviced a
FRIGIDAIRE UPRIGHT / CHEST
Model FFFU20F2VW0
Near Urbana, OH 43078
Steve
Job Details: 06/29/2021
Installed new freezer door and frost kit shipped to customers home. unit checks out OK
We serviced a
GE WASHER
Model GFW850SSNWW
Near Mason, OH 45040
Steve G
Job Details: 06/29/2021
Unit is loud in spin. Put unit into spin cycled. Advised customer load size needs to be larger. Spun unit out and did not hear any unusual noises. Gave customer several helpful tips, 30 day customer education.
We serviced a
GE REFRIGERATOR
Model GFSF6KKYCWW
Near West Chester Township, OH 45069
Steve G
Job Details: 06/29/2021
Devon at HBW; unit is leaking water. Found that the refrigerator sections drain line is clogged up. After thawing the unit out the tech ran a snake down the defrost drain line and could only get about a foot in. The customer had a shift in the insulation between the liner and the cabinet. No way of clearing out the drain line. Advised warranty company they do not cover the insulation issues. Also noticed ice build up on the liner where the Freon line is touching the liner.
We serviced a
GE DRYER
Model GFD85ESPN0DG
Near Mason, OH 45040
Steve G
Job Details: 06/29/2021
Unit is not heating right. Found loose wire to the thermofuse. Reseated wire. Cycled.
We serviced a
GE DISHWASHER
Model PDP715SYN3FS
Near Mason, OH 45040
Steve G
Job Details: 06/29/2021
Installed new lower rack wheels check OK
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Mason, OH 45040
Steve G
Job Details: 06/29/2021
Customers is only getting hot water found the wire harness was reversed, cycled unit test OK
We serviced a
LG WASHER
Model WM3500CW/01
Near Dayton, OH 45416
Shawn H
Job Details: 06/29/2021
Customer states that unit shakes excessively and wont finish out a cycle. Inspected unit and found shipping bolts in tub still. Removed bolts and ran to test. All ok. Unit spins out fine and does not shake. Advised customer that because the shaking the unit wouldnt finish the cycle to protect itself. Delivery crew did not remove bolts causing the problem. Advised customer that they're responsible for service fee since they did not have their proof of purchase and I could not bill to LG under factory warranty.
We serviced a
SAMSUNG WASHER
Model WF45K6200AW/A2
Near Dayton, OH 45403
Shawn H
Job Details: 06/29/2021
Customer states that unit wouldnt drain out fully but found out over the weekend its their drain backing up.
We serviced a
LG DISHWASHER
Model LDF6810ST
Near Dayton, OH 45414
Shawn H
Job Details: 06/29/2021
Customer states that unit is leaking and makes a groaning noise. Inspected and found water valve leaking and signs of water leaks from motor. Motor is making noise when it runs. Unit needs water valve and sump assembly. Customer is sending quote to their home warranty company.
We serviced a
BOSCH DISHWASHER
Model SHE3AR72UC/22
Near Dayton, OH 45415
Shawn H
Job Details: 06/29/2021
Customer states that unit shows E21 after start up. Inspected unit and found a tea candle base in the sump and wax coating everything. Cleared wax from filter and pump. Verified drain hose is clear. Ran unit to test. Still getting E21 error. Pump is moving. Wax needs to be cleared and advised customer on use of white vinegar and letting it soak overnight. If this does not help the unit cannot be repaired.
We serviced a
GE MICROWAVE
Model JVM3160RF3SS
Near Union, OH 45322
Shawn H
Job Details: 06/29/2021
"Customer states that since power outage unit wont come on. Unit has correct voltage to it. Found fuse shorted open. Replaced fuse and as soon as door shut the breaker tripped. Found two micro switch shorted. Replaced both and ran to test. All ok. Unit is operating as it should. ; used 1 5304509451 (Fuse), 1 WB24X10205 (Micro switch), and 1 WB24X10204 (MICRO SWITCH) from stock"
We serviced a
KITCHEN AID DBL OVEN
Model KEBC207KBL04
Near Clayton, OH 45315
Shawn H
Job Details: 06/29/2021
Customer stated that after a lightning strike to the transformer out front the unit no longer powers up. Unit has proper voltage to it. Thermal fuse on the control is good. Unit has voltage to the control but no operation. Control is shorted. Part is no longer available. Customer is having control rebuilt and will call in to have us install.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Vandalia, OH 45377
Shawn H
Job Details: 06/29/2021
"Installed new suspension set, leveled, calibrated, and ran to test. All ok. Unit spins out smooth."
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Dayton, OH 45429
Sam
Job Details: 06/29/2021
Found a failed board. Installed new board. All checks ok.
We serviced a
KITCHEN AID REFRIGERATOR
Model KSC25INSS01
Near Dayton, OH 45459
Sam
Job Details: 06/29/2021
Inspected the unit and found the fan had failed and a partial frost pattern on the evaporator. Provided this information to the customer and they declined any future repairs. All checks OK
We serviced a
SAMSUNG DRYER
Model DV42H5200EFA3
Near Dayton, OH 45458
Sam
Job Details: 06/29/2021
Inspected unit and found failed heating element. Installed new element and ran a test cycle. All checks OK; used 1 DE486A (Element) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VW0
Near Washington Township, OH 45459
Sam
Job Details: 06/29/2021
Inspected the unit and found the door making a popping sound, removed the door and found a loose screw for the guide. Tightened up the screw and applied grease on the door. All checks OK