We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/09
Near Franklin, OH 45005
Sam
Job Details: 06/29/2021
Inspected the unit and found an error code E09 for a failed heat pump. Installed new pump ran a test cycle. All checks ok.
We serviced a
FRIGIDAIRE RANGE
Model FED365EBD
Near Dayton, OH 45458
Sam
Job Details: 06/29/2021
"Inspected unit and re-calibrated it. Ran a test cycle at 3:50, 400, and 450? and a unit heating without any issues. Found no issues with the burners or the elements. I advise the customer we re-calibrated the unit and to make sure they allow unit to run 20 minutes for a proper preheat. I advised the customer if they continue having issues with unit not heating properly that the relay board can start sticking and not turn on. All other checks OK"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9580SG/AA
Near Greenville, OH 45331
Kevin
Job Details: 06/29/2021
"Steamed, wiped dry, replace all parts unit checks ok. Replaced ice bucket."
We serviced a
SAMSUNG WASHER
Model WA52M7750AV/A4
Near Bradford, OH 45308
Kevin
Job Details: 06/29/2021
"Replaced parts, unit checks ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF6
Near Bradford, OH 45308
Kevin
Job Details: 06/29/2021
"Upon arrival customer had icemaker turned off on unit, however they claimed it only made ice a week or so after last having serviced it. Customer had renewed warranty. Unit has no frost buildup, evaporator fan working ok. Put into diagnostics, cycled icemaker,and had it fill. Went ahead and changed out fill tube with insulated one and new ice maker. Cycled to test, unit checks ok, showed customer.; used 1 243297613 (Ice maker), and 1 241920106 (Imk fill tube) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TBB
Near Dayton, OH 45417
Kevin
Job Details: 06/29/2021
"Unit has a sealed system leak. Installed dye drier and recharged unit 5393918358; used 1 5393918358 (Dye drier), and 1 5308000010 (Blade) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Dayton, OH 45440
Kevin
Job Details: 06/29/2021
Installed ice maker bucket and auger and ice maker. And reset unit and checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Dayton, OH 45424
Kevin
Job Details: 06/29/2021
Installed new rail per tech line and checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Dayton, OH 45417
Kevin
Job Details: 06/29/2021
"Ice maker is not cycling properly and bucket is cracked replaced and ran thru a cycle ; used 1 Da97-15217d (Imk), 1 Da97-14474c (Container), and 1 Da82-02367a from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHEXTD00
Near Dayton, OH 45424
Kevin
Job Details: 06/29/2021
Defrost drain is plugged up, cleared out and checks ok
We serviced a
ELECTROLUX DISHWASHER
Model EIDW6305G51
Near Dayton, OH 45434
Tim
Job Details: 06/29/2021
Checked unit over unit was not drying properly and found unit leaking from vent assembly on the back of the tub assembly. Removed vent and sealed with silicone and reinstalled. Unit still leaking. Unit needs new stainless steel tub and vent due to leaking water and warped tub. Unit 15 years old in kitchen. Normal wear and tear.; rqstng P&A on 1 #### (Tub) and 1 #### (Vent)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Springfield, OH 45504
Kevin
Job Details: 06/29/2021
Adjusted temperature and tightened handle and checks ok
We serviced a
GE RANGE
Model JB645DK4BB
Near Englewood, OH 45322
Shawn H
Job Details: 06/29/2021
Unit wont heat after recent power outage. Inspected unit and found control getting proper voltage but relay wont close. No loose connections. Unit needs control and overlay. ; ordrng 1 WB07X26647 (Overlay) and 1 WB27X29092 (EOC)
We serviced a
SAMSUNG WASHER
Model RF263TEAESG/AA 01
Near Middletown, OH 45042
Steve G
Job Details: 06/29/2021
Unit is not making ice no leaks on the floor. Found the ice maker was frozen up and the leaking coming from the defrost drain line. Customer did take a hairdryer to the unit and unit was so built up with ice not able to see if any other liner. ; ordrng 1 Da82-02714a (Ice maker upgrade kit.) and 1 1111 (Ice container.)
We serviced a
GE REFRIGERATOR
Model DSHS6VGBBCSS
Near Springboro, OH 45066
Sam
Job Details: 06/29/2021
Inspected unit and found the water valve not closing and leaking water into the freezer section. Ordering parts; rqstng P&A on 1 WR57X33326 (Valve)
We serviced a
THERMADOR COOKTOP
Model SGCS304RS
Near Dayton, OH 45458
Sam
Job Details: 06/29/2021
Inspected the unit and found some of the burners not allowing gas through. Requesting authorization to order parts.; rqstng P&A on 1 00189305 (Gas valve) and 1 20-02-554 (Tubing (nla)) and 1 20-02-555 (Right rear (nla)) and 1 20-02-531-01 (Valve (nla)) and 1 20-02-531-02 (Valve (nla)) and 1 00189306 (Gas valve)
We serviced a
AMANA WASHER
Model NTW4516FW1
Near New Madison, OH 45346
Shawn H
Job Details: 06/29/2021
"Customer stated that unit overfilled and leaked. Unplugged and left as is. Water level is well above max. No leaks from any hoses or water connections. Put unit into diagnostics and found long fill/no fill error, and pressure sensor error. Pressure hose is connected and has no holes or blockages. Drained unit out in forced mode. Control is not sensing water level. Unit needs main control again. ; ordrng 1 W11124710(PW) (Control(PW))"
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT0
Near Union City, OH 45390
Kevin
Job Details: 06/29/2021
"Changed out water inlet valve but still noisy, suspect issue with water coming into dispenser housing itself causing the issue and sound at hand. Will order new dispenser housing, unit checks out, told customer ok to use, no leaks. Upon part breakdown they show housing in three different parts numbers, if we can get as one piece please order that part then.; ordrng 1 5304514794 (Conveyor) and 1 5304514782 (Housing lower) and 1 5304514781 (Slider), states that autho needed"
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Farmersville, OH 45325
Sam
Job Details: 06/29/2021
Inspected the unit and found an error code F47. Removed the glass cooktop and found a blown fuse at the board replaced the fuse and tested the unit and it blew it again. Followed instructions on service matters and found faulty mirror board and UI. Ordering boards and harnesses.; rqstng P&A on 1 WPW10396615 (UI board) and 1 W10857232 (IPC) and 1 W10396610 (Harness) and 1 W11428265 (UI harness)
We serviced a
GE REFRIGERATOR
Model GSS25GSHKCSS
Near Dayton, OH 45414
Kevin
Job Details: 06/29/2021
Ice maker not getting water ordered new water valve to be installed ; ordrng 1 WR57X30890 (Wv)
We serviced a
GE REFRIGERATOR
Model CVE28DM5NBS5
Near Beavercreek, OH 45430
Kevin
Job Details: 06/29/2021
Ice maker is not advancing into a cycle ; ordrng 1 WR30X31922 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near New Carlisle, OH 45344
Kevin
Job Details: 06/29/2021
Ice maker not advancing properly needs new ice maker ; ordrng 1 W10898228 (Ice maker)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Dayton, OH 45415
Tim
Job Details: 06/28/2021
Recalibrated and tested seemed to agitate with no issues. Let me know if she has more issues.
We serviced a
GE REFRIGERATOR
Model HPS16BTNERWW
Near Trotwood, OH 45426
Tim
Job Details: 06/28/2021
Compressor has leaked and out oil and needs new compressor. Spoke with GE and they gave me a file number and told customer to call customer relations to talk about exchange. File#06085595 customer relation#1-800-3862-1215
We serviced a
MAYTAG DRYER
Model MEDX655DW0
Near Dayton, OH 45431
Tim
Job Details: 06/28/2021
Needs transmission and agitator. No repair.
We serviced a
GE DRYER
Model GFD85ESPN0DG
Near Dayton, OH 45405
Tim
Job Details: 06/28/2021
Tighten down hinges and lowered latch assembly a little. Checks ok
We serviced a
MAGIC CHEF WASHER
Model MCSTCW30W4
Near Dayton, OH 45431
Tim
Job Details: 06/28/2021
Checked unit over found oil leaking from gear case and agitator worn. Needs new gear case and agitator. Spoke with magic chief and they are going to put into review and talk with customer about replacement.
We serviced a
LG WASHER
Model WT7800CV
Near Kettering, OH 45420
Tim
Job Details: 06/28/2021
Issue is with customer pan under unit. No issues with washer
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS8
Near Dayton, OH 45403
Tim
Job Details: 06/28/2021
Freezer fan was not installed correctly. Installed freezer fan correctly. Checks OK
We serviced a
KITCHEN AID DISHWASHER
Model KDTE204EPA4
Near Dayton, OH 45419
Tim
Job Details: 06/28/2021
Reset control and tested. Checks ok. Let me know if it has more issues.
We serviced a
KENMORE WASHER
Model n/a
Near Dayton, OH 45429
Tim
Job Details: 06/28/2021
Customer cancelled when I arrived.
We serviced a
GE REFRIGERATOR
Model GFE28GYNBFS
Near Dayton, OH 45419
Tim
Job Details: 06/28/2021
Replaced fan and ice maker. Checks ok. If customer has more light issues itll need control and display.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVQ01
Near Dayton, OH 45440
Tim
Job Details: 06/28/2021
Checked unit over found that the display and control both shorted due to power surge. Customer checking on insurance coverage.
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Dayton, OH 45459
Tim
Job Details: 06/28/2021
Checked unit over found that the display shorted. No repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSSHAXLL02
Near Miamisburg, OH 45342
Tim
Job Details: 06/28/2021
Cleared frozen drain. Checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSR
Near Centerville, OH 45458
Tim
Job Details: 06/28/2021
Replaced filter due to leaking. Ran multiple cups through dispenser and no drips. Checks ok
We serviced a
LG DBL OVEN
Model LDE4413ST
Near Moraine, OH 45439
Tim
Job Details: 06/28/2021
Ovens not heating properly. Adjusted oven tempeature up 15 degrees. Checks ok
We serviced a
KENMORE WASHER
Model 79640518900
Near West Carrollton, OH 45449
Tim
Job Details: 06/28/2021
Unit needs inner and outer basket and inner spin basket due to bearings being worn out and dragging extremely bad. No repair. Emailing estimate
We serviced a
SAMSUNG DRYER
Model DV36J4000EW-A3
Near Monroe, OH 45050
Steve G
Job Details: 06/28/2021
Unit is not heating. Installed new thermostat-cutoff. Cycled. Advised customer to clean out house vent. ; used 1 DC96-00887A (Thermostat cutoff) from stock
We serviced a
GE DISHWASHER
Model GSD3230F00WW
Near Middletown, OH 45042
Steve G
Job Details: 06/28/2021
Install new motor assembly. Cycled unit test OK
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Middletown, OH 45044
Steve G
Job Details: 06/28/2021
Unit is not heating. Found the thermal cut off was out. Installed new fuse. Cycled. Advised customer to get the house vent clean out. ; used 1 280148 (Fuse) from stock
We serviced a
GE DISHWASHER
Model GDT665SMN2ES
Near Beckett Ridge, OH 45069
Steve G
Job Details: 06/28/2021
Installed new wheel assembly lower rack rows fine . GE shipped customer the wheels
We serviced a
LG WASHER
Model WT7300CV/01
Near Lebanon, OH 45036
Steve G
Job Details: 06/28/2021
Installed new display board and main board and cycled unit test OK
We serviced a
GE DISHWASHER
Model GDT535PSM5SS
Near West Chester Township, OH 45069
Steve G
Job Details: 06/28/2021
Wheels fell off. Reconnected the wheel assembly to lower rack. Also advised customer that the unit is not installed properly. The customer has granite counter tops and need the dishwasher mounting bracket. Did advise to the customer that that part is an install issue.
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Mason, OH 45040
Steve G
Job Details: 06/28/2021
Customer complained about the shaking. Load test the unit and the unit ran fine. Did hook up newfi and did show an out of balance error code. Load test unit and unit is in good working order. Did point out to the customer floor damage that was created by the installing team. She knew and is working with appliance factory.
We serviced a
AMANA WASHER
Model NTW4516FW1
Near New Madison, OH 45346
Shawn H
Job Details: 06/28/2021
Customer states that unit stopped before spin and didnt drain. Attempted to put unit into diagnostics but it would not respond. Unit has proper voltage to it. Replaced control and ran drain pump but it would not drain. Have correct voltage from control. Inspected pump and found a broken wire. Repaired wire and finished drain lint unit. Ran calibration and auto test. All ok. Unit is operating as it should. Installed surge/voltage protector.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Liberty Township, OH 45044
Steve G
Job Details: 06/28/2021
"Customer states that the unit was off for 14 hrs, the customer said the unit has been working since with no issues. Did advise the customer that I was not able to just switch out boards."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBNA
Near Englewood, OH 45322
Shawn H
Job Details: 06/28/2021
Customer states that fresh food side isnt cool and shows hi temperature error. No frost build up on evaporator and fan is running as it should. No air flow to the fresh food side. Forced damper on and it wont open. Unit needs damper assembly. Installed damper and verified air flow to fresh food side. Installed customers water filter and purged 2 gallons. All ok. ; used 1 242303001 (Air damper) from stock
We serviced a
GE DRYER
Model DRSR495EG8WW
Near Dayton, OH 45406
Shawn H
Job Details: 06/28/2021
Customer stated that unit is rubbing again on the front. Inspected unit and found drum rubbing on the front again. Bearing is in place and good shape. Unit isnt level and cabinet is twisted and rubbing. Leveled unit and it still rubs a little. Frame is twisted and cannot be further straightened. Advised customer that due to being in level for so long the frame is twisted causing rub. No repair possible.
We serviced a
WHIRLPOOL WASHER
Model GHW9200LW0
Near Dayton, OH 45426
Shawn H
Job Details: 06/28/2021
Installed all provided parts and ran to test. Door switch functions as it should. Unit starts cycle with no issues.
We serviced a
SAMSUNG DRYER
Model DV331AER/XAA
Near Dayton, OH 45414
Shawn H
Job Details: 06/28/2021
Customer stated that lint screen was left out and now machine wont start just hums. Found sock and underwear jamming up the blower wheel. Removed clothing and shortened exhaust vent. All ok. Unit is running and heating as it should.
We serviced a
ROPER WASHER
Model RAL5144AW0
Near Dayton, OH 45426
Shawn H
Job Details: 06/28/2021
Installed all provided parts and ran to test. Unit is spinning out as it should. All ok. ; used 1 285753A (Coupler) from stock
We serviced a
KENMORE DISHWASHER
Model 665.12793K311
Near Dayton, OH 45414
Shawn H
Job Details: 06/28/2021
Installed new control and ran to test. Unit did not finish out diagnostics test. It did start cycle and proceed on with no issues. Advised customer to use. If unit acts up we need to bring another control.
We serviced a
GE MICROWAVE
Model JVM7195SK6SS
Near Middletown, OH 45005
Sam
Job Details: 06/28/2021
"Inspected unit and found cosmetic scratches or issues with the control panel and with the door. It appears the plastic protective cover over the keypad was removed prior to install, allowing damage to occur. Ran a test cycle and the unit heated without any issues. Customer stated that the unit does not always consistently run and she has to make adjustments to the door by pushing up on it to allow the door switches to activate and for the unit to run. Advised the customer they need to get a cosmetic concessions number from GE for us to order the door and control. Customer stated they have had this issue since the unit was installed."
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG
Near Dayton, OH 45449
Sam
Job Details: 06/28/2021
Inspected the unit and found a small amount of water under the unit. Cleared off the sensor and dried up the water. Ran multiple test cycle and found no leaks. All checks ok.
We serviced a
GE MICROWAVE
Model PEB1590SM2SS
Near Woodbourne-Hyde Park, OH 45459
Sam
Job Details: 06/28/2021
Called customer to get more information about what the unit is doing and they canceled service. If they call back in we need to get more information on the unit especially how old it is.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TFB
Near Centerville, OH 45459
Sam
Job Details: 06/28/2021
"Customer stated the freezer door was damaged upon delivery and neither doors have the studs or handles. Customer said the manufacture ordered the doors in September 2020 and they just received them in June 2021. We are unable to order the parts due to the unit being out of the 30 day cosmetic warranty timeframe. I advised the customer they can contact Frigidaire and have them send us a cosmetic concessions number covering parts and labor or the customer can request Frigidaire resend them the freezer door, 2X handles for the doors, 4X set screws for the handles, and 4X stud screws for the handle and doors."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET22DKXFN00
Near Dayton, OH 45459
Sam
Job Details: 06/28/2021
Inspected unit and found water in the fresh fruit section and freezer section. Removed the evaporator cover and found a partial frost pattern on the evaporator and the drain line completely clogged. The drain line is a non-repairable issue. The unit is 24 years old and located in the kitchen.
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Dayton, OH 45429
Sam
Job Details: 06/28/2021
"Inspected unit and found several unrelated error codes. Pulled the unit out away from the wall and resecured waterlines and checked for leaks. Reset error codes and re-calibrated the unit. Ran a manual test cycle with no issues calibrated sensors and ran a automatic test cycle and unit filled with water, washed, drained, and spend on low medium and high cycles with no issues. The unit is functioning properly. All checks OK."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Arcanum, OH 45304
Kevin
Job Details: 06/28/2021
"Replaced freezer led light, lights working properly. Checks ok, showed customer."
We serviced a
GE MICROWAVE
Model JVM3162RJSS
Near West Carrollton, OH 45449
Sam
Job Details: 06/28/2021
Inspected the unit and found it still in the box. Customer stated they just received the unit within the last 30 days and it was damaged upon arrival. They called American home shield American home shield told them to call GE because it would be covered underneath warranty. Took pictures of the box and the unit and found the door misaligned and the hinges damaged along with the side of the unit damaged and the frame of it damaged. Called GE and they stated that the damage is not from manufacturer defect but was damage due to shipping and that the customer should reach back out to American home shield or the shipping company to resolve the issue. Shipping damage is not covered underneath GE warranty. This unit was purchased by American home shield to replace an old microwave.
We serviced a
FRIGDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Covington, OH 45318
Kevin
Job Details: 06/28/2021
"Replaced evaporator fan, unit is cooling, checks ok, showed customer."
We serviced a
ELECTROLUX HOME LAUNDRY - E
Model EFLS627UIW0
Near Arcanum, OH 45304
Kevin
Job Details: 06/28/2021
"Replaced rear tub, basket etc. tested out unit with customer, checks ok, no leaks."
We serviced a
FRIGDAIRE REFRIGERATOR
Model LFSS2612TD0
Near Englewood, OH 45322
Kevin
Job Details: 06/28/2021
Evaporator fan making loud noise replaced and checks ok; used 1 242077705 (Evap fan) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSP/AA
Near Dayton, OH 45426
Kevin
Job Details: 06/28/2021
Drain is plugged.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Dayton, OH 45426
Kevin
Job Details: 06/28/2021
Cleaned coil and temperature and everything looks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS0
Near Dayton, OH 45406
Kevin
Job Details: 06/28/2021
Drain tube was coming out of the cabinet adjusted and checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Dayton, OH 45426
Kevin
Job Details: 06/28/2021
Installed new relay on the compressor and checks ok; used 1 W10197428 (Relay) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25INWH00
Near Dayton, OH 45419
Kevin
Job Details: 06/28/2021
Checked temperature and cleaned coil but unit checks ok
We serviced a
KENMORE REFRIGERATOR
Model 106.5175371
Near Dayton, OH 45419
Kevin
Job Details: 06/28/2021
Auger motor Is not getting voltage.
We serviced a
GE MICROWAVE
Model JVM3160DF4BB
Near Fairborn, OH 45324
Brad Anders
Job Details: 06/28/2021
"Installed new latch and switches, unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC25FTBL01
Near Xenia, OH 45385
Kevin
Job Details: 06/28/2021
Control board is out lights are blinking and unit not cooling. Due to a possible power surge going to look at getting a new unit
We serviced a
WHIRLPOOL DRYER
Model WGD9150WW1
Near Fairborn, OH 45324
Brad Anders
Job Details: 06/28/2021
"During install of motor, found all four rollers seized to shafts, could not remove old rollers, customer does not want to repair unit when adding roller costs."
We serviced a
FRIGIDAIRE RANGE
Model FGFLMC55ECC
Near Fairborn, OH 45324
Brad Anders
Job Details: 06/28/2021
"Found control not coming on, installed new control, unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model MHW8200FC0
Near Dayton, OH 45424
Brad Anders
Job Details: 06/28/2021
"Found bellow spring off of bellow, bellow not seated properly, reinstalled bellow and spring, unit checks ok."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Springfield, OH 45502
Brad Anders
Job Details: 06/28/2021
"Found icemaker not cycling properly, installed new icemaker, unit checks ok."
We serviced a
MAYTAG WASHER
Model PAVT920AWW
Near Dayton, OH 45424
Brad Anders
Job Details: 06/28/2021
"Installed new pump and belt, did not need the motor, unit checks ok."
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSG/AA
Near Springfield, OH 45503
Brad Anders
Job Details: 06/28/2021
"Icemaker is frozen up, will not cycle properly, ice container cannot be removed from ice room, customer will have to unplug unit 48 hours prior to service, will need icemaker kit installed, customer considering repair."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Mason, OH 45040
Steve G
Job Details: 06/28/2021
Every thing comes out hot ; schdld next appmnt for 6/28 MON !
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Dayton, OH 45458
Sam
Job Details: 06/28/2021
Pump W10605427; ordrng 1 W10605427 (Drain pump) and 1 W10448876 (Water sensor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS00
Near Centerville, OH 45458
Sam
Job Details: 06/28/2021
Inspected the unit and found ice buildup around the fresh food evaporator. Whirlpool just released a service pointer recommending to replace the insulation behind the evaporator cover and the fan along with moving the thermistor. Provided customer with an estimate and approved repair. Ordering parts.; ordrng 1 W11098695 (Insulation and fan)
We serviced a
GE COOKTOP
Model JP3036SL2SS
Near Dayton, OH 45415
Shawn H
Job Details: 06/28/2021
Customer stated that left rear burner and center burner are off. Left rear is just a warming center and is working properly. It will never glow and get as warm as a regular element. Inspected unit and found burnt connection at the burner. Voltage from switch is good. Unit needs center burner and wire repaired. ; ordrng 1 WB30T10151 (Center burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV03
Near Xenia, OH 45385
Kevin
Job Details: 06/28/2021
Tab broke off to hold filter in; ordrng 1 67001668 (Filter bracket)
We serviced a
FRIGIDAIRE WASHER
Model FAFW3511KW0
Near Greenville, OH 45331
Kevin
Job Details: 06/28/2021
"Put unit into diagnostics, had error E34 , needs new door lock. Customer paid in full.; ordrng 1 131763256 (Door lock)"
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Versailles, OH 45380
Kevin
Job Details: 06/28/2021
"Will follow up again on Monday.; saved tckt"
We serviced a
FRIGDAIRE DISHWASHER
Model LGBD2431NF0B
Near New Carlisle, OH 45344
Brad Anders
Job Details: 06/28/2021
"Found door springs broken, ordered door swings.; ordrng 2 154579101 (Spring)s"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF6
Near Enon, OH 45323
Brad Anders
Job Details: 06/28/2021
"Door will not close and seal properly, ordered left and right hand slide assembly, and door gasket.; ordrng 1 5304507977 (Slide assembly) and 1 5304507976 (Slide assembly) and 1 5304501270 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Dayton, OH 45439
Kevin
Job Details: 06/28/2021
"P trap is covered under service pointer w11397260- needs thermistor ohm at 128 k ohms ; ordrng 1 W10383615 (Thermistor), used 1 W11190084 (P trap) from stock"
We serviced a
LG WASHER
Model WM3500CW
Near Dayton, OH 45410
Tim
Job Details: 06/25/2021
Replaced lid lock and tested. Checks ok
We serviced a
KENMORE RANGE
Model 790.9255281
Near Dayton, OH 45406
Tim
Job Details: 06/25/2021
Disassembled and fixed oven door and bottom drawer. Unit checks OK
We serviced a
WHIRLPOOL MICROWAVE
Model MH2175XSB0
Near Dayton, OH 45420
Tim
Job Details: 06/25/2021
Found shorted touchpad. Parts are NLA.
We serviced a
MAYTAG DRYER
Model MDE9360AYW
Near Dayton, OH 45432
Tim
Job Details: 06/25/2021
Replaced timer and heater. Checks ok
We serviced a
GE REFRIGERATOR
Model GSS23GSKPCSS
Near Kettering, OH 45420
Tim
Job Details: 06/25/2021
Checked unit over and found that the unit had a defective water filter. Instructed a customer to call GE customer service to get them to send them a new water filter.
We serviced a
ELECTROLUX RANGE
Model EW30GS65GS7
Near Xenia, OH 45385
Tim
Job Details: 06/25/2021
Checked unit over found that the unit needs a new control board and user interface. Customer want to think about repair.
We serviced a
LG WASHER
Model WT1001CW
Near Dayton, OH 45420
Tim
Job Details: 06/25/2021
Repaired leaking drain line. Unit checks OK
We serviced a
THERMADOR RANGE
Model PRD366JGU/ 07
Near Xenia, OH 45385
Tim
Job Details: 06/25/2021
Unit needs new selector switch controls and knob controls. Unit needs new selector switch for oven control and main oven control. Customer getting approval from home warranty company.
We serviced a
ELECTROLUX DRYER
Model EIMED60LSS3
Near Dayton, OH 45458
Tim
Job Details: 06/25/2021
Customer vents are plugged getting condensation inside the dryer. Shes having her vents cleaned.
We serviced a
FRIGDAIRE REFRIGERATOR
Model FPRU19F8RFE
Near Sugarcreek Township, OH 45440
Tim
Job Details: 06/25/2021
Replaced parts, checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Miamisburg, OH 45342
Tim
Job Details: 06/25/2021
Instructed customer on rinse aid usage because they didnt have any in the dispenser and reset control. Checks ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF
Near Springboro, OH 45066
Tim
Job Details: 06/25/2021
Replaced parts listed checks ok