Service History 385 - Authorized Service

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6HR45KS6

Near Dayton, OH 45420

Kevin

Job Details: 07/22/2021

Adjusted the drain hose was leaking

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Dayton, OH 45420

Kevin

Job Details: 07/22/2021

Ice maker was locked up replaced ice maker and reset ; used 1 Da97-15217d (Ice maker) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT5L1SMYF00

Near Dayton, OH 45419

Kevin

Job Details: 07/22/2021

Unit has a refrigerant leak non repairable contacting HBW called for a no repair

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AF0

Near Dayton, OH 45434

Kevin

Job Details: 07/22/2021

Adjusted shelves and rail and checks ok

We serviced a

GE DISHWASHER

Model GSD2100V65WW

Near Fairborn, OH 45324

Brad Anders

Job Details: 07/22/2021

"Installed new drain hose, unit checks ok. Homeowner paid by CC over the phone."

We serviced a

ROPER DRYER

Model RED4516FW0

Near Dayton, OH 45424

Brad Anders

Job Details: 07/22/2021

"Customer claims unit not getting clothes dry, tested unit, all operations check ok. The vent leading to the outside will need cleaned out."

We serviced a

LG DISHWASHER

Model LDF5545BD

Near Huber Heights, OH 45424

Brad Anders

Job Details: 07/22/2021

"Found unit would not power on, installed new control and UI, unit checks ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF4

Near Fairborn, OH 45324

Brad Anders

Job Details: 07/22/2021

"Found freezer door gasket cannot seal properly against cabinet, called Frigidaire Techline, talked to Russell, did video chat, they found unit not repairable, they will reach out to the customer within 48 hours to talk about replacement.File number- 84681514"

We serviced a

SAMSUNG WASHER

Model WF56H9100AW/A2

Near Fairborn, OH 45324

Brad Anders

Job Details: 07/22/2021

"Found bearings making loud noise, will need front and rear outer tub, and inner basket replaced. Customer does not want to repair."

We serviced a

FRIGIDAIRE FREEZER

Model FFFU20F2VW0

Near Enon, OH 45323

Brad Anders

Job Details: 07/22/2021

"Found door switch not closing properly, adjusted door switch, unit checks ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ

Near New Carlisle, OH 45344

Brad Anders

Job Details: 07/22/2021

"Found icemaker not cycling properly, installed new icemaker, unit checks ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TB8

Near Springfield, OH 45502

Brad Anders

Job Details: 07/22/2021

"Found evaporator fan not turning properly, found screws for handles not included when delivered, installed fan and screws, unit checks ok."

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Springfield, OH 45504

Brad Anders

Job Details: 07/22/2021

"Found heating element open, installed new element, unit checks ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FR52#####

Near Dayton, OH 45406

Tim

Job Details: 07/22/2021

Checked unit over found that the unit was not cooling at all and the compressor was extremely loud and buzzing. Unit needs a new compressor model and serial tag is missing not able to be repaired with missing tag. Pictures attached; rqstng P&A on 1 #### (Compressor)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Springfield, OH 45506

Brad Anders

Job Details: 07/22/2021

"Found inverter board not sending voltage to compressor, will need inverter board replaced. Customer considering repair."

We serviced a

GE MICROWAVE

Model PSA9120SF6SS

Near Beckett Ridge, OH 45069

Steve G

Job Details: 07/22/2021

Unit is running when not in use. ; ordrng 1 WB02X32719 (Wave guild) and 1 WB26X10248 (Motor) and 1 WB27X32767 (Relay board) and 1 WB27X27263 (Main board. Possible part #)

We serviced a

MAYTAG RANGE

Model MVWC565FW1

Near Mason, OH 45040

Steve G

Job Details: 07/22/2021

Unit is not washing. Found gearcase leaked oil all over the unit. ; ordrng 1 W11454734 (Gearcase) and 1 W11026785 (Motor) and 1 W10913953 (Actuator) and 1 W10721967 (Splutch) and 1 W10006384 (Belt)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FPS01

Near Mason, OH 45040

Steve G

Job Details: 07/22/2021

Ordering parts needed for ice dispenser.; ordrng 1 W11115534 (Ice maker) and 1 W10910401 (Ice container)

We serviced a

GE REFRIGERATOR

Model PYD22KYNFFS

Near Dayton, OH 45415

Shawn H

Job Details: 07/22/2021

Installed new door and had customer look over. Customer noticed a spot where the trim is scratched. Need to reorder door. Box was unopened and had no signs of damage. ; ordrng 1 WR78X31637(PW) (RH door(PW))

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM12

Near Lebanon, OH 45036

Steve G

Job Details: 07/22/2021

"Unit needs dual water valve. Diagnostics showed bad valve. Not always dispensing water. ; ordrng 1 W10341329 (Dual water valve), states that autho needed"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Dayton, OH 45426

Shawn H

Job Details: 07/22/2021

Start button is sticking because the console is broken. The button is going to far and hanging up. Dispenser wont stay shut. Rinse door opens in cycle and leaks all the rinse aid out. Unit needs console and dispenser. ; ordrng 1 W10910626 (Control panel) and 1 W10861000 (Dispenser)

We serviced a

MAYTAG WASHER

Model WTW7300DW0

Near Brookville, OH 45309

Shawn H

Job Details: 07/22/2021

"Customer states that unit wont fill. No leaks. Put unit into diagnostics. F7E5 shifter error, F0E5 off balance error, F2E1 stuck button error present. Forced water valves on and all function as they should. Ran to test and unit wont shift to spin. Clutch is getting voltage but wont move. Attempted to remove rotor but it is seized to shaft. Will need to break rotor to remove. Unit has had a small leak from the tub seal. Seal leak causes clutch to lock up. Unit needs clutch, clutch slider, rotor, transmission, and wash plate. ; rqstng P&A on 1 W10752283 (Wash plate) and 1 W11455453 (Transmission) and 1 W10754448 (Clutch assembly) and 1 W10754161 (Rotor) and 1 W10734521 (Clutch slider)"

We serviced a

LG WASHER

Model WT1101C

Near Clayton, OH 45315

Shawn H

Job Details: 07/22/2021

Installed control and ran to test. Pump now has correct voltage but wont run. Replaced pump and ran to test. Unit still wont drain. Pump is getting voltage but not moving. Pump is not locked up. New pump is shorted. ; ordrng 1 EBR76262102 (Control(PW)) and 1 5859EA1004F (Pump(PW))

We serviced a

GE DISHWASHER

Model CDT805P2N3S1

Near Dayton, OH 45458

Sam

Job Details: 07/22/2021

Drain pump received instead of wash motor. Spoke with Mark at DAP and they are transferring the wash motor in from Indianapolis.; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW8500BR0

Near Dayton, OH 45416

Shawn H

Job Details: 07/22/2021

Removed pump and found a sock wedged under the drain cover under tub. Began removal of tub to get to sock and drive hub screw head stripped. Need to drill out head and replace drive hub. ; ordrng 6 8533953 (Screw)s and 1 W10820039 (Drive hub)

We serviced a

GE DISHWASHER

Model GSD2200G02WW

Near Dayton, OH 45449

Sam

Job Details: 07/22/2021

Inspected the unit and found the wash motor leaking oil and putting off a burning smell. Ran a test cycle and the unit filled with water then stopped. Found the door latch switch not activating. Found solenoid locking up between wash and drain cycles. Following up tomorrow.; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSR/AA

Near Springboro, OH 45066

Sam

Job Details: 07/22/2021

Installed parts. Flex drawer panel and light still not coming on. Called Samsung techline and found the wire harness in the drawer damaged. Ordering part. ; rqstng P&A on 1 11111 (Flex drawer wire harness)

We serviced a

KENMORE RANGE

Model 790.9417231

Near New Madison, OH 45346

Kevin

Job Details: 07/22/2021

"Checked over all burners and switches. Both rear and left front burners are operating as they should. Cycled on low then high. The left front is a dual element sometimes customers get confused because when turning either left or right starts out at high where as the rest go low to high in one direction. Upon inspection of main front right burner, noticed black soot as the switch is arcing when turned on. Collected payment in full, ordering right front burner.; ordrng 1 316238201 (Right main front burner switch)"

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF2A

Near Rossburg, OH 45362

Kevin

Job Details: 07/22/2021

Lower spray arm was melted and damaged will need replaced. ; ordrng 1 5304506660 (Spray arm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Dayton, OH 45410

Kevin

Job Details: 07/22/2021

Found condensation around ice maker ordered new to prevent that issue; ordrng 1 W10553630

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2498SF8A

Near Versailles, OH 45380

Kevin

Job Details: 07/22/2021

"Customer claims unit intermittently leaking to right hand side. Adjusted leveling leg to raise up right hand side to be more level. Appears unit might be leaking from upper left hand side tub seal. ; ordrng 1 117158011 (Seal)"

We serviced a

GE REFRIGERATOR

Model PWE23KSKBSS

Near Farmersville, OH 45325

Tim

Job Details: 07/21/2021

Checked unit over found that the unit was acting normal and not loud when I was out. Set defrost to 8 hours due to potentially frost build up and fan hitting ice. If acts up again needs freezer fan and control.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Dayton, OH 45429

Tim

Job Details: 07/21/2021

Customer isnt getting 249v to the dryer only 120. Needs electrician

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TFB

Near Moraine, OH 45439

Tim

Job Details: 07/21/2021

Icemaker was filling with water but not cycling to dump the ice. Replaced icemaker. Checks ok; used 1 243297603 () from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Dayton, OH 45432

Tim

Job Details: 07/21/2021

Replaced water valve due to not filling with proper water. Checks ok. Re-programmed and recalibrated unit, unit had no error codes everything seem to be functioning normal

We serviced a

KITCHEN AID DISHWASHER

Model KUDS03FSBL3

Near Bellbrook, OH 45305

Tim

Job Details: 07/21/2021

Replaced door latch and door seal so door would seal up tighter and not pop open. Tested unit. No leaks.

We serviced a

FRIGIDAIRE DRYER

Model FDE437GHS0

Near Dayton, OH 45434

Tim

Job Details: 07/21/2021

Replaced knobs and greased bearings and rollers. Checks ok

We serviced a

JENN AIR RANGE

Model Prg4810np

Near Bellbrook, OH 45305

Tim

Job Details: 07/21/2021

Left side hinge lock was not seated properly keeping the door from closing properly. Seated hinge locked and tested unit checks OK. Customer examined and everything checks good

We serviced a

LG WASHER

Model WT1101CW

Near Bellbrook, OH 45305

Tim

Job Details: 07/21/2021

Replaced spring clamps with radiator clamps due to them leaking bad. Tested with new clamps no leaks.

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Bellbrook, OH 45305

Tim

Job Details: 07/21/2021

Checked unit over found that the unit had passed all diagnostics test and was filling with the proper ambit of water and is agitating properly. Agitator is not loose or stripped. There is nothing that we can change to help with her washing issues. No error codes stored in regards to cleaning or washing.

We serviced a

BOSCH DISHWASHER

Model SHE3AR52UC/08

Near Dayton, OH 45459

Tim

Job Details: 07/21/2021

Cleared small piece of glass out of bottom of sump. Reassembled unit. Checks ok

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Dayton, OH 45459

Tim

Job Details: 07/21/2021

Replaced broken ice bucket. checks ok

We serviced a

KENMORE DRYER

Model 417.6172351

Near Miamisburg, OH 45342

Tim

Job Details: 07/21/2021

Replaced heating element. Checks ok

We serviced a

WHIRLPOOL COOKTOP

Model NO MODEL 7/20/21

Near Miamisburg, OH 45342

Tim

Job Details: 07/21/2021

Repaired power wire. Checks ok

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDRS/XAA

Near Dayton, OH 45449

Tim

Job Details: 07/21/2021

Disassembled unit. Cleared frozen drain and installed heater. Sealed inlet evaporator lines and changed defrost time to 8 hr defrost. Checks ok

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN115TW01

Near West Milton, OH 45383

Steve

Job Details: 07/21/2021

Tub cap came loose tightened all components. Test ran. Unit checks ok.

We serviced a

SAMSUNG DISHWASHER

Model DW80R7061UG/AA

Near Tipp City, OH 45371

Steve

Job Details: 07/21/2021

Instructed customer to use high temperature wash or sanitize to increase drying performance#4160517779

We serviced a

FRIGIDAIRE ELECTRIC RANGE

Model FFEH3054USD

Near West Milton, OH 45383

Steve

Job Details: 07/21/2021

Unit has an excessive vibration while the cooling fan is running. Installed new cooling fan and adjusted some of the rear panel assembly to quiet the operation down; used 1 5304514166 (Cooling fan) from stock

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Tipp City, OH 45371

Steve

Job Details: 07/21/2021

Dryer is not heating due to faulty heater. Replaced and checks ok ; used 1 3387747 (Heater) from stock

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Troy, OH 45373

Steve

Job Details: 07/21/2021

"Installed new heating element. Old heater defective, open element. Outside vent screen needed cleaned off as well. Unit heating properly. ; used 1 DE486A (Heater) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF0A

Near Troy, OH 45373

Steve

Job Details: 07/21/2021

Installed new spray arm and orbital spinner

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED22UEXHW01

Near West Chester Township, OH 45069

Steve G

Job Details: 07/21/2021

Found and repaired compression fitting. Installed compression fitting. No leaks. No part number. Left unit out for customer and advised to be careful moving back into place. Checked ok.

We serviced a

FRIGIDAIRE MICROWAVE OVEN

Model FGM0226NUFA

Near West Chester Township, OH 45069

Steve G

Job Details: 07/21/2021

Installed parts listed. Checked ok. Heats good.

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Dayton, OH 45426

Shawn H

Job Details: 07/21/2021

Customer states that unit will tumble but wont heat. Unit has correct voltage to it. Inspected and found heater shorted open. Replaced heater from stock and ran to test. Unit is heating as it should. All ok. ; used 1 279838 (Heater) from stock

We serviced a

SAMSUNG RANGE

Model FE710DRS/XAA

Near Dayton, OH 45426

Shawn H

Job Details: 07/21/2021

Installed new bake element and ran to test. Unit is heating as it should. All ok.

We serviced a

KENMORE DISHWASHER

Model 665.12793K311

Near Dayton, OH 45414

Shawn H

Job Details: 07/21/2021

Customer states that unit took 3 hours for the 1 hour wash cycle. Unit hasnt acted up since then. Ran diagnostics to check. No error codes and unit progressed fine through cycle. Replaced control under warranty. Unit acted up during test on first install. Possible control is shorting. Ran to test. All ok. Unit is operating as it should.

We serviced a

BOSCH DISHWASHER

Model SHU3302UC/12

Near Dayton, OH 45415

Shawn H

Job Details: 07/21/2021

Customer states that unit isnt draining fully. Inspected sump and found debris blocking pump. Unit also has large amounts of scale build up in sump area. Filter is coated in scale build up. Cleared debris from sump. Ran to test and unit drained fine without filter in it. Replaced filter and ran again. Unit is draining as it should. Advised customer to soak filter overnight in vinegar and run vinegar through unit to clear scale.

We serviced a

SAMSUNG REFRIGERATOR

Model RF263TEAESR/AA

Near Vandalia, OH 45377

Shawn H

Job Details: 07/21/2021

Customer states that freezer is frosting up. Has frost on the top and all over. Inspected unit and found door not fully closing on the left. No gaps elsewhere. Left glide was off track from right. Re-aligned door and its closing properly. Cleared ice and frost from glides and frame. Door is closing fully now. Advised customer to unplug unit to clear remaining frost and to open freezer from the center and not off to one side.

We serviced a

GE REFRIGERATOR

Model GFE28GYNFFS

Near Miamisburg, OH 45342

Sam

Job Details: 07/21/2021

Inspected the unit and found the door handles loose. Tightened the handles and made sure the doors would open and close. All checks ok.

We serviced a

GE DISHWASHER - BUI

Model GDT605PSM4SS

Near Middletown, OH 45044

Sam

Job Details: 07/21/2021

Inspected the unit and found it leaking on the side of the unit at the drain line connection. Found damage to the surrounding floor and cabinets. Disconnected drain line connector and re-secured it. Ran multiple test cycles and found no leaks at the hose connector or anywhere else on the unit. The leak is not due to manufacture defect but due to installation issues. Photos taken of damage and hose connectors and sent to the customer. All other checks ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFFU20F2VW0

Near Springboro, OH 45066

Sam

Job Details: 07/21/2021

"Installed all parts, all checks OK"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFFU20F2VW0

Near Middletown, OH 45044

Sam

Job Details: 07/21/2021

Found ice built up around the fan. Installed fan seal and drain kit as recommended. All check ok.; used 1 5303918878 (Fan seal and drain tube) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Liberty Township, OH 45044

Sam

Job Details: 07/21/2021

"Inspected the unit and found a metal drill bit in the door gasket/bellow with damage to the bellow and lower hose gasket, and the drain pump. Contacted Lowes ext warranty and the items are not covered under their warranty. Damage is not a manufacturer defect nor normal wear and tear. Provided estimate to the customer and they declined repair and opted to replace the unit."

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Middletown, OH 45042

Sam

Job Details: 07/21/2021

"Inspected and found a failed heater and pulley. Installed parts. All checks OK; used 1 De486a (Heater), and 1 Dc93-00634a (Pulley) from stock"

We serviced a

SPEED QUEEN DRYER

Model ADEE9RGS175TW01

Near Covington, OH 45318

Kevin

Job Details: 07/21/2021

"Error comes up ER bb. It is bb as in BB for broken belt or belt came off. Had to call tech line. They recently started putting belt switches on these units."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821TW8

Near Covington, OH 45318

Kevin

Job Details: 07/21/2021

"Replaced freezer gasket, checked for proper seal using a piece of paper. Unit is sealing and cooling ok. Took pictures of frost buildup."

We serviced a

WHIRLPOOL WASHER

Model LSR8010PQ0

Near Arcanum, OH 45304

Kevin

Job Details: 07/21/2021

Replaced lid switch. Unit checks ok.

We serviced a

BOSCH OVEN

Model HBL8751UCC/02

Near New Madison, OH 45346

Kevin

Job Details: 07/21/2021

Cleaned oven door glass.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTBC/AA

Near Jamestown, OH 45335

Kevin

Job Details: 07/21/2021

Installed ice maker and drain kit and checks ok

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Xenia, OH 45385

Kevin

Job Details: 07/21/2021

Installed control boards, checks okay

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS175TW01

Near Greenville, OH 45331

Kevin

Job Details: 07/21/2021

Replaced parts, checks okay

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6HR45KS6

Near Dayton, OH 45420

Kevin

Job Details: 07/21/2021

Kitchen 10 yrs old checked water lines found union at bottom of door not seated properly

We serviced a

KITCHEN AID REFRIGERATOR

Model KBRS20EVWH2

Near Dayton, OH 45402

Kevin

Job Details: 07/21/2021

Defrost drain is plugged up customer declined repair

We serviced a

ROPER REFRIGERATOR

Model RT14BKXKQ05

Near Dayton, OH 45420

Kevin

Job Details: 07/21/2021

Brackets are broke.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSG/AA

Near Dayton, OH 45424

Brad Anders

Job Details: 07/21/2021

"Did video chat with Samsung, talked to Nick, everything is now documented and updated, found fill line pushed in to far causing a splash, installed new icemaker, adjusted fill line, unit checks ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near New Carlisle, OH 45344

Brad Anders

Job Details: 07/21/2021

"Installed new control, drain pump, and lid lock, unit checks ok."

We serviced a

SAMSUNG WASHER

Model WA45M7050AW/A4 01

Near Mason, OH 45040

Steve G

Job Details: 07/21/2021

Cycled unit three times. Could not get unit to leak. Saw that the unit had leaked. Unit leaked on customer but not now. Advised to monitor and watch to see if any further leaks. Had customer run test. Putting ticket on hold. ; schdld next appmnt for 7/27 TUE !

We serviced a

SAMSUNG WASHER

Model WF45R6100AW/US

Near Kettering, OH 45440

Tim

Job Details: 07/21/2021

Checked unit over, found that the unit was grinding in agitation and shaking all over the place in spin cycle. Removed back cover and found at the bolt that goes through the motor and into the inner basket had sheared off. Stator was grinding on rotor. Unit needs new tub assembly and stator and rotors. Additional labor for tub job; rqstng P&A on 1 DC90-27177A (Spin basket) and 1 DC93-00168G (Motor assembly) and 1 DC97-21448A (Front tub) and 1 DC97-21468A (Rear tub)

We serviced a

LG WASHER

Model WT7800CV

Near Liberty Township, OH 45044

Steve G

Job Details: 07/21/2021

Unit does not power up all the time. Customer needs main board.; ordrng 1 Ebr86498803 (Main board)

We serviced a

KENMORE MICROWAVE

Model 790.48903

Near West Chester Township, OH 45069

Steve G

Job Details: 07/21/2021

F10 error code. Needs parts listed for repair. ; ordrng 1 316570500 (Oven control) and 1 5304504897 (Oven sensor)

We serviced a

BOSCH DISHWASHER

Model SHP878ZD5N/01

Near Dayton, OH 45415

Shawn H

Job Details: 07/21/2021

Customer states that unit isnt dispensing soap or starting at times. Put unit into diagnostics to check for errors. No codes present. Nothing blocking dispenser. Ran unit through diagnostics test. Dispenser opened fine and dispensed rinse aid and tested. Could not duplicate concern of not starting. Unit started fine. Possible control issue. ; saved tckt

We serviced a

KENMORE DISHWASHER

Model 665.13273K113

Near Dayton, OH 45414

Shawn H

Job Details: 07/21/2021

Customer states that unit isnt dissolving soap. Pods are left in machine. Ran diagnostics to test. Unit has a wash motor error. Wash motor is getting voltage but wont run. Nothing in sump blocking impeller. Wash motor is locked up. ; ordrng 1 W10510667 (Wash motor) and 1 W10538166 (Pump grommet)

We serviced a

SAMSUNG WASHER

Model WA45K7600AW/A2

Near Trotwood, OH 45426

Shawn H

Job Details: 07/21/2021

"Customer states that unit started making a grinding/crunching noise in the final spin. Unit spins smooth by hand and has no resistance. Ran in rinse and spin to test. Wash plate is loose and making noise. Tightened wash plate but bolt just spins and wont tighten. Attempted to remove bolt but it wont come out. Threads of transmission and bolt are stripped. When inspecting unit I found a broken wire to the thermistor. Wire broken at molex connector. Would need harness to repair. Unit needs harness, wash plate, and transmission. ; rqstng P&A on 1 DC97-16984A (Clutch assembly) and 1 DC97-19292A (Pulsator) and 1 DC93-00615A (Harness) and 1 DC93-00614A (Harness)"

We serviced a

SAMSUNG WASHER

Model WF42H5200AW/A2

Near Lebanon, OH 45036

Sam

Job Details: 07/21/2021

Inspected the unit and found it making a loud squealing sound in the spin cycle. Removed the top and found the suspension rods and shocks failing causing the unit to sag and damage the bellow. Could spin the unit by hand and hear a grinding noise coming from the gear case. Really short test cycle in the unit constantly paused and then restarted. The unit needs a tub job and the control boards changed out. This will require a second tech and a second time slot. Requesting autho; rqstng P&A on 1 DC97-18098B (Tub) and 1 DC97-17037E (Basket) and 1 DC96-01417B (Heater) and 1 DC97-17039B (Rear tub) and 1 DC93-00168A (Rotor and stator) and 1 DC92-01803C (Control) and 1 DC92-01531B (Inverter board)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF3

Near Springboro, OH 45066

Sam

Job Details: 07/21/2021

Inspected unit and found the rails in the freezer section damaged. Ordering parts; rqstng P&A on 1 5304508096 (Rh slider) and 1 5304508097 (Oh slider) and 1 242116801 (Basket trim) and 1 5304507340 (Stabilizer) and 1 5304507978 (Lower rail) and 1 5304507979 (Lower rail)

We serviced a

SAMSUNG WASHER

Model WA45M7050AW/A4

Near Brookville, OH 45309

Shawn H

Job Details: 07/21/2021

"Customer states that unit wouldnt unlock, wont fill and leaks on deep fill. Ran unit to test in diagnostics. Lid locked fine but not getting voltage to water valve or to drain pump. No obvious signs of leak. Unit needs control and ran to test for leaks. ; ordrng 1 DC92-01623G (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Xenia, OH 45385

Kevin

Job Details: 07/21/2021

Mullion and Rail is broken, ordered parts ; ordrng 1 WP12722803 (Mullion) and 1 W10874836 (Rail)

We serviced a

SAMSUNG DISHWASHER

Model DW80F800UWS/AA

Near Springfield, OH 45506

Brad Anders

Job Details: 07/21/2021

"Installed water valve, control, case break, and sump assembly, still leaking around sump assembly, will need tub replaced. Ordered tub assembly.; rqstng P&A on 1 Unknown (Tub assembly)"

We serviced a

SAMSUNG REFRIGERATOR

Model RS25H5111BC/AA01

Near Dayton, OH 45458

Kevin

Job Details: 07/21/2021

Shows error code 22 needs new fresh food fan assembly; ordrng 1 DA97-08724M (Ff fan)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Enon, OH 45323

Brad Anders

Job Details: 07/21/2021

"Found gearcase leaking oil, going out of balance, motor not turning properly, hub stripped, and washplate seized to gearcase. Ordered washplate, hub, motor, and gearcase. Located in the laundry room, manufactured 10/2018.; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10528947 (Hub), ordrng 1 W10902814 (Washplate), rqstng P&A on 1 W11026785 (Motor), states that autho needed"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFE00

Near Springfield, OH 45503

Brad Anders

Job Details: 07/21/2021

"Found defrost sensor not communicating with control, ordered sensor.; ordrng 1 W10384183 (Defrost sensor)"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW2

Near Springfield, OH 45505

Brad Anders

Job Details: 07/21/2021

"Found control not responding properly, ordered control.; ordrng 1 W11170317 (Control)"

We serviced a

KITCHEN AID DISHWASHER

Model KDPE234GPS0

Near Jamestown, OH 45335

Brad Anders

Job Details: 07/21/2021

"Found wash motor not turning with proper voltage applied, found control not responding, ordered control and sump assembly. Located in the kitchen, manufactured 10/2018.; rqstng P&A on 1 W11305303 (Control) and 1 W11085683 (Sump assembly)"

We serviced a

SAMSUNG WASHER

Model WA45M7050AW/A4

Near Dayton, OH 45431

Tim

Job Details: 07/20/2021

Fixed leak at water valve. Checks ok

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Dayton, OH 45432

Tim

Job Details: 07/20/2021

Replaced parts listed checks ok

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Dayton, OH 45431

Tim

Job Details: 07/20/2021

Checked unit over found that the display was shorting out due to moisture getting into display when running and shutting unit down. Needs new display assembly. Customer checking with LG for coverage.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF5A

Near Dayton, OH 45432

Tim

Job Details: 07/20/2021

Replaced parts listed checks ok

We serviced a

GE DISHWASHER

Model PDT7155YN2F5

Near Dayton, OH 45434

Tim

Job Details: 07/20/2021

Checked unit over found that the display was cracked. This is a cosmetic issue.

We serviced a

GE RANGE

Model JKD3000SN1SS

Near Dayton, OH 45440

Tim

Job Details: 07/20/2021

Replaced parts listed checks ok

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Kettering, OH 45429

Tim

Job Details: 07/20/2021

Recalibrated unit. Checks ok

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