We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Dayton, OH 45439
Sam
Job Details: 12/19/2021
Installed parts. All checks OK
We serviced a
KENMORE RANGE
Model 91195566790
Near Dayton, OH 45459
Sam
Job Details: 12/19/2021
"Customer stated the unit does not consistently heat. Inspected the unit and found all burners functioning properly. Ran a bake cycle at 350? and it heals to the correct temperature. Ran a boil cycle and the element heated up. Based on the description the customer is having theres a chance that the control board will shut off and stop functioning after being on for a while, this is typical with control board relays when they start to go bad. During all three of our test on the bake and broil cycles. The unit heated properly."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS0
Near Centerville, OH 45458
Kevin
Job Details: 12/19/2021
Installed new ice maker, now advancing through a cycle and checks ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Clayton, OH 45315
Kevin
Job Details: 12/19/2021
Unit is working properly at this time.
We serviced a
GE REFRIGERATOR
Model GSS25LGMBBB
Near Dayton, OH 45424
Kevin
Job Details: 12/19/2021
Compressor is making really loud noise but is working not economical to repair
We serviced a
LG REFRIGERATOR
Model LSXS26366D/10
Near Fairborn, OH 45324
Kevin
Job Details: 12/19/2021
Reset ice maker through a cycle and checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF28M9580SR/AA 01
Near Liberty Township, OH 45044
Kevin
Job Details: 12/19/2021
Installed parts. All checks OK
We serviced a
KITCHEN AID REFRIGERATOR
Model WRV986FDEM01
Near Dayton, OH 45458
Kevin
Job Details: 12/19/2021
Wiring issue in the cabinet causing unit to shut off and on. Contacting Lowes -John- customer shall get a follow up call from Lowes. Nonrepairable unit
We serviced a
KENMORE WALL OVEN
Model 790.487899
Near Vandalia, OH 45377
Brad Anders
Job Details: 12/19/2021
"Bake element not heating properly, found loose connection at heating element, repaired connection, unit is cycling properly. All operations check ok."
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GNE25JSKNFSS
Near Springfield, OH 45504
Brad Anders
Job Details: 12/19/2021
"Found loose connection at heating element, repaired connection, unit checks ok."
We serviced a
LG REFRIGERATOR-SID
Model LSXS26366S/02
Near Jamestown, OH 45335
Kevin
Job Details: 12/19/2021
Installed new ice maker and advanced through a cycle and checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA
Near Waynesville, OH 45068
Kevin
Job Details: 12/19/2021
Filter broke due to freezing and thawing. Customer to get new water filter
We serviced a
KITCHEN AID REFRIGERATOR
Model KFXS25RYMS4
Near Greenville, OH 45331
Amber
Job Details: 12/19/2021
Found icemaker full of ice. Attempted to cycle icemaker. Powered motor running but teeth were not moving and harvesting ice. Replaced icemaker. All checks OK
We serviced a
SAMSUNG WASHER
Model DW80R2031UG/AA
Near Xenia, OH 45385
Brad Anders
Job Details: 12/19/2021
"Found control not responding, installed new control. Unit checks ok. Samsung ticket- 4162935148"
We serviced a
WHIRLPOOL RANGE
Model WFE361LVD0
Near Xenia, OH 45385
Brad Anders
Job Details: 12/19/2021
"Found control not responding properly, will not allow bake to be set higher than 275 , giving F2 error, will need main control replaced. Customer does not want to repair unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Pleasant Hill, OH 45359
Amber
Job Details: 12/19/2021
Inspected unit and found icemaker not cycling. Attempted to jump the icemaker as well as the water valve. Neither responded. Checked voltage in coming to the icemaker module. Found no voltage. Also found PC receiver board that controls the icemaker blinking red indicating an issue. Informed customer that if the receiver board was not the root cause of the problem the main board was no longer available. Gave quote for receiver board. Customer declined repairs.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW3
Near West Manchester, OH 45382
Amber
Job Details: 12/19/2021
Inspected unit and found touchpad not properly responding to touching it. Was able to get a cycle started after a minute or so. Quoted customer for the console replacement. Customer declined repairs.
We serviced a
LG DISHWASHER
Model LDT7808BD
Near New Madison, OH 45346
Amber
Job Details: 12/19/2021
Installed new parts. Made sure unit was not leaking from door. All checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Lebanon, OH 45036
Steve G
Job Details: 12/19/2021
Unit is not cooling at all or working. Shut off breaker and when turned back on unit did start up. ; schdld next appmnt for 12/21 TUE !
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Dayton, OH 45426
Tim
Job Details: 12/19/2021
"Checked unit over found that the transmission was completely locked up and had sheared off the motor pulley. Unit needs a new motor, gearcase, agitator and the inner basket. Unit needs additional labor due to being a gearcase job; rqstng P&A on 1 W11454372 (Gearcase) and 1 W10832724 (Motor) and 1 W10846191 (Agitator) and 1 W10521298 (Basket)"
We serviced a
LG RANGE
Model LREL6325F/00
Near Tipp City, OH 45371
Shawn H
Job Details: 12/19/2021
Installed new top and verified operation of burners. New top has a small dent in the front. Did not see when inspecting before installing. Unit needs another top. Box wasnt damaged. ; ordrng 1 AGU76970501 (Glass top)
We serviced a
GE REFRIGERATOR
Model GSS25GSHSS
Near Troy, OH 45373
Shawn H
Job Details: 12/19/2021
Customer states that unit is noisy from the freezer and has frost on the back wall. No frost or noise present currently. Found signs of water leakage from the ice maker. It is currently off because the bucket is full. Cycled ice maker and it did not over fill. It is sitting at an odd angle. Ice maker is tight and mounts are but it is sitting low to the right. Liner has signs of heat in the upper left corner where the ice maker mounts. Liner may be warped letting ice maker sit at an angle. Would like to replace ice maker to see if it sits level then proceed from there. ; ordrng 1 WR30X10093 (Ice maker)
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA
Near Troy, OH 45373
Shawn H
Job Details: 12/19/2021
Customer states that unit is doing the exact same thing as last time. Noise is gone from motor. But unit will not start. Inspected and found unit not filling. Getting voltage to valve on line side and on neutral side. Voltage from board is correct. Inspected harness and found harness shorted to ground. Unit needs wiring harness and would like to have water valve on hand in case it is damaged from shorting.; ordrng 1 DD39-00012A (Wiring harness) and 1 DD33-01001A (Valve)
We serviced a
GE REFRIGERATOR
Model CQE28DM5NBS5
Near Washington Township, OH 45458
Kevin
Job Details: 12/19/2021
Found evaporator fan making noise need to order new evaporator fan motor unit is under; ordrng 1 WR60X32071 (Fan) and 1 WR14X32923 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Middletown, OH 45042
Sam
Job Details: 12/19/2021
Customer complaint that units making different weird noises one of which sounded like water running. Inspected the unit and found good temperatures in the freezer and refrigerator section. Found the fan in the freezer section running without any issues or abnormal sounds. Found the compressor running and compressor fan running without any issues or abnormal sounds. Found gapping between the inner and outer liner in the freezer section. Use food grade sealant to seal up the gapping. Customer also complained of frosting in the freezer section and the only frost we could find was inside containers that were not properly sealed. I advised the customer that this is freezer burn from the package is not being sealed properly. I also advise the customer and the sounds are more likely coming from the compressor and that we could not find any issues with unit at this time and that the water dripping sound is from the defrost cycle and is normal. ; ordrng 1 11111 (Sealant for TS)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS5
Near Springfield, OH 45504
Brad Anders
Job Details: 12/19/2021
"Found fresh food door will not retain door gasket, will need fresh food door, stainless steel.; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VB0
Near Springfield, OH 45505
Brad Anders
Job Details: 12/19/2021
"Found unit leaking refrigerant, will need to install dye filter and test unit for leak location. Ordered dye filter.; ordrng 1 Unknown (Dye filter)"
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US
Near Versailles, OH 45380
Amber
Job Details: 12/19/2021
Inspected unit and found unit running properly. Customer had stated that every so many cycles the drain pump would kick on and suck out all the water and it will stay on even with the door closed and her panel would flashlights and beep at her. This is indicative of a leak and water touching the leak sensor. Found a small leak at the water valve. Ordering parts. ; rqstng P&A on 1 DD82-01588A (Water valve) and 1 DD82-01438A (Inlet water tube)
We serviced a
GE MICROWAVE
Model JVM3160RF5SS
Near Dayton, OH 45424
Brad Anders
Job Details: 12/19/2021
"Found magnetron and transformer overheating, magnetron making loud noise, burning smell during operation. Ordered transformer, magnetron, thermostat, capacitor, and diode. Located in the kitchen, manufactured 4/2018.; rqstng P&A on 1 WB20X10067 (Transformer) and 1 WB27X11214 (Capacitor) and 1 WB26X28935 (Diode) and 1 WB26X23320 (Magnetron) and 1 WB27X11210 (Thermostat), used 1 Unknown (20 amp fuse) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA
Near Dayton, OH 45424
Brad Anders
Job Details: 12/19/2021
"Found dispenser assembly leaking, ordered dispenser.; ordrng 1 DD81-02202A (Dispenser assembly) and 1 Unknown (Tub gasket)"
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Versailles, OH 45380
Amber
Job Details: 12/19/2021
Inspected unit and found the unit still flashing LD even when lid was down. I adjusted the lid switch in the back per the service bulletin. This did not fix the LD issue. Ordering parts. ; rqstng P&A on 1 204696 (Lid switch assembly) and 1 203573 (Lid catch) and 1 203504 (Lid lock) and 1 203664 (Lid lock harness)
We serviced a
GENERAL ELECTRIC RANGE
Model JGBS66REK3SS
Near Versailles, OH 45380
Amber
Job Details: 12/19/2021
"Inspected unit and found when turning on two burners, burners would sputter out as if there was not enough gas. Customer stated they already had a gas company come out and look at their pressure coming into the unit. Ordering regulator valve. ; rqstng P&A on 1 WB21X38549 (Valve control assembly)"
We serviced a
WHIRLPOOL WASHER
Model LBR5232EQ1
Near Dayton, OH 45419
Tim
Job Details: 12/17/2021
Removed screw that had threaded through the inner basket. Checks ok
We serviced a
GE REFRIGERATOR
Model GNE29GSHDSS
Near Dayton, OH 45459
Tim
Job Details: 12/17/2021
Checked unit over found no frost pattern on refrigerator side and no fan running. Replaced fan and reset control. Unit developed good frost pattern and started cooling. Did inform customer they still may need a new control.
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF510PGR0BB
Near West Carrollton, OH 45449
Tim
Job Details: 12/17/2021
Adjusted door latch. Checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW1
Near Kettering, OH 45429
Tim
Job Details: 12/17/2021
Checked unit over found that the unit had two error codes both referring to a shorted main control. Could not cycle unit through diagnostics. Unit would not respond to the start button at all. Needs new control. No repair.
We serviced a
BOSCH DISHWASHER
Model SHP87PW55N/11
Near Fairborn, OH 45324
Tim
Job Details: 12/17/2021
Repaired terminal connection. Checks ok
We serviced a
SAMSUNG DRYER
Model DV45K6500EV/A3
Near Xenia, OH 45385
Tim
Job Details: 12/17/2021
Checked unit over found that the relay was sticking on the control board reset control and re-programmed. Tested unit, unit checked OK. If customer has any further issues he will need a new control board
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GWE19JGLNFWW
Near Dayton, OH 45459
Tim
Job Details: 12/17/2021
Adjusted door seal for freezer. Checks ok
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASN2WW
Near Dayton, OH 45417
Tim
Job Details: 12/17/2021
Adjusted agitator and instructed customer on usage.
We serviced a
FRIGIDAIRE RANGE
Model FCRE305LAFA
Near Dayton, OH 45406
Tim
Job Details: 12/17/2021
Checked unit over found that the unit has a broken outer door glass. Needs new outer door glass. Spoke with lowes and they arent covering door glass. Spoke with Kent at authorization and this is categorized as unintentional physical damage. It will not be covered
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAEBC/AA
Near Dayton, OH 45410
Tim
Job Details: 12/17/2021
Sealed system leak. No repair.
We serviced a
KENMORE DRYER
Model 417.979127
Near Fairborn, OH 45324
Tim
Job Details: 12/17/2021
Disassembled unit and replaced broken belt. Checks ok
We serviced a
LG WASHER
Model WM3400CW
Near Dayton, OH 45410
Tim
Job Details: 12/17/2021
Fixed control lock.
We serviced a
LG HOME COOKING - E
Model LWD3063ST/03
Near Lebanon, OH 45036
Steve G
Job Details: 12/17/2021
Installed new relay board and fuses. Cycled unit tested OK
We serviced a
GE DISHWASHER
Model GDT630PYM4FS
Near Middletown, OH 45042
Steve G
Job Details: 12/17/2021
Installed new vent. Cycled unit test OK
We serviced a
GENERAL ELECTRIC RANGE
Model JB655SK8SS
Near Trenton, OH 45067
Steve G
Job Details: 12/17/2021
Install new drawer in front. Checked OK
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near New Lebanon, OH 45345
Shawn H
Job Details: 12/17/2021
"Installed all provided parts, calibrated unit, and ran to test. Unit is operating as it should. All ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VB0
Near West Chester Township, OH 45069
Steve G
Job Details: 12/17/2021
Installed new icemaker. Cycled and tested OK
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Eaton, OH 45320
Shawn H
Job Details: 12/17/2021
Customer states that unit isnt heating. Voltage to unit is correct. Removed drum and found wire to heater shorted. It overheated and opened up. Repaired wire and ran to test. All ok. Unit is heating as it should.
We serviced a
SAMSUNG RANGE
Model NE58K9850WG/AA
Near West Alexandria, OH 45381
Shawn H
Job Details: 12/17/2021
Customer states that unit was making a vibration noise and now just hums. Hum is from upper convection fan motor. It is locked up and not moving. Replaced fan motor and nut. Ran to test. Unit operates as it should. All ok.
We serviced a
LG RANGE
Model LREL6323S/01
Near New Lebanon, OH 45345
Shawn H
Job Details: 12/17/2021
Installed new front glass. All ok.
We serviced a
BOSH DISHWASHER
Model SHE53TF5UC/02
Near Springboro, OH 45066
Sam
Job Details: 12/17/2021
Inspected unit and found the water valve on the dishwasher leaking as long as the water was turned on. There was water damage to the lower portion of the cabinets and the wood floor surrounding it. Photos taken of the damage. Estimate provided to the customer to replace the water valve and approved. Picked up water valve from DAP South and installed. Ran a test cycle and found no other leaks. All checks OK; pckd up 1 628334 (Valve)
We serviced a
KITCHEN AID RANGE
Model KECD807XSS01
Near Brookville, OH 45309
Shawn H
Job Details: 12/17/2021
Installed all provided parts and ran to test. All burners operate as they should. All ok.
We serviced a
FRIGIDAIRE RANGE
Model FGEH3047VFD
Near Englewood, OH 45322
Shawn H
Job Details: 12/17/2021
Installed parts, all operations check okay
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Middletown, OH 45042
Sam
Job Details: 12/17/2021
"Inspected unit and found excessive amount of dirt, hair, and soap residue all throughout the lower half of the basket. This amount of gunk and residue can cause the unit to activate a flood safety cycle which will lock the lid and run the drain pump until it senses the suds and gunk has cleared out. This would have prevented the door from being opened unless forced open. Found a part of the lid lock assembly broken and laying inside the basket. Damage to the lid lock assembly and lack of maintenance on the unit not covered under warranty as stated by GE. Spoke with GE about ordering parts and warranty and they confirmed the repair would not be covered under the warranty. Notified customer via text of the decline in coverage and recommended they contact GE."
We serviced a
GE DISHWASHER
Model GDF530PSM5SS
Near Middletown, OH 45005
Sam
Job Details: 12/17/2021
Inspected the dishwasher and found no voltage to the unit. Inspected breaker box and made sure the breaker was on. Inspected the outlet that the dishwasher was connected to and found no voltage at the outlet. Unplugged the dishwasher and plugged it into another electrical outlet in that function properly. Advised the customer that the electrical outlet underneath the sink on the left is no good and needs an electrician to repair. All other checks OK
We serviced a
GE DISHWASHER
Model GDT665SMN0ES
Near Springboro, OH 45066
Sam
Job Details: 12/17/2021
"Inspected the unit and found the rinse aid dispenser low, filled dispenser. Checked heater and it read good. Turned on a heater sanitize cycle and advised the customer to contact us if it does not dry now."
We serviced a
LG REFRIGERATOR
Model LSXS26366D/11
Near Xenia, OH 45385
Kevin
Job Details: 12/17/2021
Installed new icemaker and handle with latch , all checks okay
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Spring Valley, OH 45370
Sam
Job Details: 12/17/2021
"Inspected the unit and found a failed icemaker, it was stuck in the defrost cycle. Water in the ice mold and temp at 11 degrees in the ice box. Installed new icemaker, all checks ok. ; used 1 DA97-15217D (Icemaker) from stock"
We serviced a
HOTPOINT DRYER
Model HTX24GASK0WS
Near Franklin, OH 45005
Sam
Job Details: 12/17/2021
"Customers complaint of the unit takes multiple cycles to dry. Inspected unit and found good airflow out the vent line, found the unit heating on timed and sense cycles. And multiple test cycles and you get heated without issues. I advised the customer that the issues with clothes not drying may be the result of the washer not spinning out the clothes properly. All checks OK"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F2VW0
Near Dayton, OH 45458
Kevin
Job Details: 12/17/2021
Installed new freezer door
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AF0
Near Dayton, OH 45402
Kevin
Job Details: 12/17/2021
Adjusted the arm on the ice maker and checks ok
We serviced a
FRIGIDAIRE FREEZER
Model LFFH20F3QWG
Near Dayton, OH 45429
Kevin
Job Details: 12/17/2021
Adjusted the door to prevent frost from collecting
We serviced a
GE REFRIGERATOR
Model GTS18FBSARWW
Near Dayton, OH 45440
Kevin
Job Details: 12/17/2021
Defrost timer was sticking replaced defrost timer and checks OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ01
Near Springboro, OH 45066
Kevin
Job Details: 12/17/2021
Installed parts, all operations check okay
We serviced a
LG REFRIGERTOR
Model LMXS28626S/06
Near Dayton, OH 45426
Kevin
Job Details: 12/17/2021
Installed ice maker, all checks okay
We serviced a
LG REFRIGERATOR-SID
Model LRFDS3016S/00 AST
Near Dayton, OH 45426
Kevin
Job Details: 12/17/2021
The old filter goes in properly and the new filter wont but they are a little different. Ordering filter
We serviced a
SAMSUNG FRENCH DOOR REFR
Model RF260BEAESG/AA
Near Dayton, OH 45402
Kevin
Job Details: 12/17/2021
Installed new evaporator fan and defrosted evaporator coil
We serviced a
WHIRLPOOL DRYER
Model GEQ8811KT0
Near Liberty Township, OH 45044
Charles
Job Details: 12/17/2021
Installed parts listed. Checked ok
We serviced a
FRIGIDAIRE RANGE - GAS
Model FGGH3047VFB
Near Maineville, OH 45039
Charles
Job Details: 12/17/2021
Installed parts listed, all checks okay
We serviced a
GE DISHWASHER
Model DDT5955FL4DS
Near Morrow, OH 45152
Charles
Job Details: 12/17/2021
"Installed part listed. All checked ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TB3A
Near Batavia, OH 45103
Charles
Job Details: 12/17/2021
"Unit was leaking. Adjusted pump, and harness to control. All checked ok."
We serviced a
GE DISHWASHER
Model GDP665SYN3FS
Near Batavia, OH 45103
Charles
Job Details: 12/17/2021
Installed parts listed . All checked ok.
We serviced a
GE RANGE
Model JB735SP1SS
Near Loveland, OH 45140
Charles
Job Details: 12/17/2021
Checked control and all checked ok. Temps are good and unit functions as designed.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GSE25GSHMCSS
Near Huber Heights, OH 45371
Brad Anders
Job Details: 12/17/2021
"Found icemaker not cycling properly, installed new icemaker, unit checks ok."
We serviced a
GE DISHWASHER
Model PDP715SYN3FS
Near Troy, OH 45373
Brad Anders
Job Details: 12/17/2021
"Found top rack not rolling out, rollers were not sitting in track properly, aligned track rollers, unit checks ok."
We serviced a
FRIGIDAIRE ELECTRIC RANGE
Model FGEH3047VFC
Near Milford, OH 45150
Charles
Job Details: 12/17/2021
Installed listed parts, all checks okay
We serviced a
KITCHEN AID REFRIGERATOR
Model KSRA25CNSS00
Near Greenville, OH 45331
Amber
Job Details: 12/17/2021
Inspected unit and found Icemaker not cycling. Tried to jump icemaker as well as water valve and it was not working. Tested voltage incoming to the icemaker and found none. Checked to see if voltage was coming into the icemaker control board and it was not. Customer it was likely a main control board issue but this control board was no longer available due to the age of the unit.
We serviced a
GE DISHWASHER
Model GLD4500N00CC
Near Fairborn, OH 45324
Brad Anders
Job Details: 12/17/2021
Unit still has food and debris in spray arms and wash motor restricting water flow during cycle. Informed customer that cleaning the unit is not covered by their warranty company.
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Dayton, OH 45424
Brad Anders
Job Details: 12/17/2021
"Found actuator not shifting or communicating with main control properly, not allowing unit to spin clothes out. Replaced actuator, recalibrated control. Unit checks ok.; used 1 W10006355 (ACTUATOR) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF4
Near Piqua, OH 45356
Amber
Job Details: 12/17/2021
Inspected unit and found icemaker cycling properly. Found incoming water to icemaker not enough. Checked water valves and found the icemaker solenoid reading very low ohms. Replaced water valve. Made sure water was incoming to icemaker. Informed customer if this does not fix the issue that he would need to check the water pressure coming from the house. All checks OK ; used 1 242252702 (WATER VALVE) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Versailles, OH 45380
Amber
Job Details: 12/17/2021
Inspected unit and found it unplugged. When plugged back in I heard the condenser fan kick on as well as the compressor. I also heard the evaporator fan in the freezer come on. I manually cycled the icemaker and made sure it was running and filling with water. Did so properly without excessive noise. Also made sure water valve was opening and shutting properly. Talked with customer and explained that the refrigerator was running properly and I did not hear any excessive noise. Explained the next steps were to be to keep it running and if the noise comes up again take a video as well as leaving it plugged in until I can come out diagnose it. All checks ok.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Greenville, OH 45331
Amber
Job Details: 12/17/2021
Inspected unit and found it was not draining properly. Rinse and spin were blinking two times indicating a lid lock issue. Took front panel off of the washer. Found lid lock harness had become unattached from the lid lock mechanism. Plugged harness back in. Put unit into a spin cycle to drain the water out. Washer locked properly drained and spun. Unclip the top clip holding the wire harness to allow the wires to have more movement. All checks OK.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9580SG/AA
Near Greenville, OH 45331
Amber
Job Details: 12/17/2021
Inspected unit and found everything working properly. Customer had stated that she had some produce that had gone bad and thought it froze. She had a thermometer in her deli drawer. She stated the thermometer was bad and not reading correctly. I checked the temperatures with my temp gun as well as checked the temperatures reading from the display on the fridge. All checks OK.
We serviced a
FRIGIDAIRE RANGE
Model FEF389CFSK
Near Gettysburg, OH 45328
Amber
Job Details: 12/17/2021
Found the bake element melted and separated in the back left-hand corner. Replaced to bake element. Preheated oven to 350 and made sure bake element was heating and glowing red hot. All checks OK. ; used 1 316075103 (BAKE ELEMENT) from stock
We serviced a
KENMORE RANGE
Model 790.9414231
Near Dayton, OH 45429
Tim
Job Details: 12/17/2021
"Replaced switch due to being shorted checks ok; ordrng 1 316436000(ts) (Switch), used 1 316436001 (ELEMENT SWITCH) from stock"
We serviced a
KENMORE WASHER
Model 110.470916
Near Dayton, OH 45419
Tim
Job Details: 12/17/2021
Bearings are completely worn out and inner basket has come apart from outer tub. Unit needs a complete tub assembly. Unit will need a second technician to do repair. Unit is about 15 years old in the basement. Not worth the repair; rqstng P&A on 1 W10772618 (Outer tub) and 1 8182247 (Inner basket) and 1 W10772607 (Front tub)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2021TFF
Near Kettering, OH 45420
Tim
Job Details: 12/17/2021
Unit needs new freezer gasket. ; ordrng 1 242193211 (Gasket)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near New Lebanon, OH 45345
Shawn H
Job Details: 12/17/2021
"Customer states that unit wont agitate at times, wont spin, and drains out on its own. Checked unit for error codes. F0E3 overload error, F8E3 overflow error codes present. Ran diagnostics to test. Unit fills fine and to proper level in test. Water valves are not sticking open. Pressure hose is connected, no blockage or holes. Control isnt sensing water level properly. This is why its pumping out water. Unit spins and agitates fine in test. Overload can cause issues in spin/agitate. Advised customer on load size and cycle selections. Unit needs main control. Main control is on factory back order. No source with no ETA. Calling big Sandys to inform. ; ordrng 1 W11419171 (Control)"
We serviced a
GENERAL ELECTRIC RANGE
Model JS645SL5SS
Near Dayton, OH 45459
Tim
Job Details: 12/17/2021
Unit needs new main control. ; ordrng 1 WB27X38678 (Control)
We serviced a
SAMSUNG RANGE
Model NE58K9500SG/AA
Near Eldorado, OH 45321
Shawn H
Job Details: 12/17/2021
Customer states that oven is inop and door wont open after self clean. Found high limit thermostat shorted open. Door is locked because thermostat failed in the cycle with the door locked. Power to control board. Would like relay board on hand in case it is shorted from self clean. Unit needs high limit thermostat. ; ordrng 1 DE92-03960G (Relay board) and 1 DE47-20037A (High limit thermostat)
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS175TW01
Near West Alexandria, OH 45381
Shawn H
Job Details: 12/17/2021
Customer states that unit makes a wobble noise. Inspected unit and found rollers slipping on drum causing wobble. Unit needs rollers and residue cleaned from back edge of drum. Tech needs to bring goo-gone to clean rubber residue. ; ordrng 1 RB170002 (Roller kit)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AB0
Near Dayton, OH 45416
Kevin
Job Details: 12/17/2021
Ordering new damper motor ; ordrng 1 241518501 (Damper)
We serviced a
LG WASHER
Model WM4370HKA
Near Waynesville, OH 45068
Sam
Job Details: 12/17/2021
Inspected the unit and could hear a grinding sound when the circulatory pump kicks on. Something has gotten into the drain pump area. Ordering the drain pump and water valves.; ordrng 1 5220FR2075P (Hot valve) and 1 5220FR2006H (Water valve) and 1 EAU61383503 (Pump) and 1 4681EA2001T (Drain pump)
We serviced a
GE MICROWAVE
Model JVM3160DF8WW
Near Franklin, OH 45005
Sam
Job Details: 12/17/2021
Inspected unit and found the magnetron making a loud rumbling noise and the control board shorting out when you press on it. Ordering parts.; rqstng P&A on 1 WB27X29801 (Control) and 1 WB27X37960 (Trans) and 1 WB27X10927 (Magnetron) and 1 WB27X35672 (Fuse assembly) and 1 WB20X10048 (Thermo)
We serviced a
SAMSUNG WASHER
Model WF448AAW/XAA
Near Fairborn, OH 45324
Brad Anders
Job Details: 12/17/2021
"Found unit has worn rear bearings in outer tub, inner basket going out of balance on spin cycle, shocks not supporting tub properly. Will need inner basket, front and rear outer tub, and shocks replaced. There is no model serial tag on unit to verify proper parts. ; rqstng P&A on 1 Unknown (Rear outer tub) and 1 Unknown (Front outer tub) and 1 Unknown (Inner basket), ordrng 4 Unknown (Shock)s"
We serviced a
GE REFRIGERATOR
Model GSS25LSLJCSS
Near Huber Heights, OH 45424
Brad Anders
Job Details: 12/17/2021
"Found icemaker not cycling properly, installed new icemaker, found ice container broken, ordered ice container, will ship to customer to install.; ordrng 1 WR17X12091(STC) (Ice container)"
We serviced a
BOSCH MICROWAVE OVEN
Model HMC80251UC/01
Near Maineville, OH 45039
Charles
Job Details: 12/17/2021
"Unit blew wires at door switches I found after board replacement. Turned on and now no heat and power gone again. Ordering parts for repair. ; rqstng P&A on 2 00614767 (Switch)s and 2 00631512 (Switch)s and 1 10001590 (Magnatron) and 1 00625682 (Diode) and 1 00631397 (Cap) and 2 00631510 (Fuse)s, states that autho needed"
We serviced a
LG HOME COOKING - E
Model LDE4415ST
Near Laura, OH 45337
Amber
Job Details: 12/17/2021
Inspected unit and everything seem to be working properly. Customer explained that when using the timer button it would freeze up the user interface and customer had to reset the breaker multiple times to get the interface working. Customer stated there seem to be issues with the temperatures with the oven as well as with the burners. Ordering parts; rqstng P&A on 1 EBR80595401 (Range relay control board)