Near Springboro, OH 45066
Kevin
Job Details:
09/03/2020
REFRIGERATOR KITCHEN AID KFIS29BBMS03
Replaced water valve
Near Springboro, OH 45066
Kevin
Job Details:
09/03/2020
REFRIGERATOR MAYTAG MFI2665XEM8
Installed new control brd and damper and checks ok
Near Miamisburg, OH 45342
Kevin
Job Details:
09/03/2020
REFRIGERATOR FRIGIDAIRE DGUS2645LF6A
Compressor is locked up
Near Lebanon, OH 45036
Steve G
Job Details:
09/03/2020
REFRIGERATOR KITCHEN AID KSRS25FGWH02
"Customer states that unit did stop working for several days, and just started back up. Customer states he heard several clicks and unit would not start. Per the customers comments .. installed new start device ; used 1 2188393 (RELAY), and 1 4387835 (OVERLOAD) from stock"
Near Xenia, OH 45385
Tim
Job Details:
09/03/2020
WASHER WHIRLPOOL WTW5100HC0
Needs control and user interface again.; ordrng 1 W11413406(PW) (USER INTERFACE ) and 1 W11419053(PW) (CONTROL)
Near Brookville, OH 45309
Shawn H
Job Details:
09/03/2020
REFRIGERATOR FRIGIDAIRE LGHB2869TF1
Upon arrival customer stated unit isnt making ice and questioned the power off setting. Stated it never goes from off to on. Explained to customer this is normal and only displays the power off symbol when it is powered off. Forced ice maker into cycle. Ice maker isnt cycling and adding water. Line is clear. Replaced ice maker and ran to test. All ok. Advised customer bucket should be full in 36 hours. ; used 1 243297609 (ICE MAKER) from stock
Near Brookville, OH 45309
Shawn H
Job Details:
09/03/2020
REFRIGERATOR GENERAL ELECTRIC GFE26JMMAFES
Installed new control and programmed. Unit is functioning as it should. All ok.
Near Beavercreek, OH 45431
Tim
Job Details:
09/03/2020
RANGE FRIGIDAIRE FPES3085KFA
Checked unit over found shorted relay board and shorted panel assembly. Needs new control and panel assembly. Unit is about 12 years old in the kitchen stainless steel. Part is NLA; rqstng P&A on 1 316442119 (board) and 1 318922144(NLA) (panel assembly)
Near Urbana, OH 43078
Steve
Job Details:
09/03/2020
WASHER SAMSUNG WF42H5200AW/A2
Door boot is torn; rqstng P&A on 1 DC97-18094B (DOOR BOOT)
Near Troy, OH 45373
Steve
Job Details:
09/03/2020
WASHER FRIGIDAIRE EFLS627UTT0
Hot water valve winding is open. Need valve assembly ; ordrng 1 5304514790 (WATER VALVE )
Near Tipp City, OH 45371
Steve
Job Details:
09/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Unit still not producing ice after icemaker replacement ; ordrng 1 W11330971 (USER INTERFACE ) and 1 WPW10675033 (cntrl-elec) and 1 XXX (ICEMAKER (PW))
Near Lebanon, OH 45036
Steve G
Job Details:
09/03/2020
RANGE HOOD GE PV976N2SS
When customer turns on fan he hears a ramping up noise for about 10 secs. ; ordrng 1 WB02X11357 (range hood blower mo) and 1 WB28X10218 (MOTOR)
Near Vandalia, OH 45377
Shawn H
Job Details:
09/03/2020
WASHER SAMSUNG WF520ABP/XAA 02
Upon arrival customer stated that unit sounds like a helicopter in spin. Spun unit by hand and bearings seem noisy. Ran unit in rinse and spin to listen. Unit is very loud in spin. Bearings are worn. No play in them. Just noisy. Due to cost customer wants to shop around.
Near West Chester Township, OH 45069
Steve G
Job Details:
09/03/2020
DISHWASHER KITCHENAID KDFE104DSS2
Unit is not washing. Power to the motor. ; ordrng 1 W10605057 (pump&motor)
Near Dayton, OH 45417
Shawn H
Job Details:
09/03/2020
REFRIGERATOR SAMSUNG RF263BEAESR/AA
"Upon arrival found evaporator cover cracked in several spots and frost built up on the upper right side. Put unit into self diagnostics to check for errors. 22e present. Fresh food fan error. Unit isnt cooling because ice and frost build up around the fan and stop it. Frost is coming in around evaporator lines. Unit will need lines insulated. Also have signs of clogged defrost drain. Water and ice under crisper drawer. Unit needs evaporator cover with fan, lines insulated and defrost drain cleared. ; ordrng 1 DA97-12609C (EVAP COVER W/FAN)"
Near Dayton, OH 45402
Shawn H
Job Details:
09/03/2020
REFRIGERATOR FRIGIDAIRE FFTR1821TW5
Upon arrival found ice built up in the left hand side of the freezer. Thawed to remove evaporator cover. Forced unit into defrost to verify circuit is good and it is. Ice build up is coming from outside moisture and air leaking into the freezer. The air is entering by the molex connector and ice maker fill tube area. Liner is bulged out at this spot and around the fill tube. This is not repairable. Have photos to send to Frigidaire. Also found bushings in fresh food door split allowing door to sag. This allows more outside air in to the fresh food section and condensate on the roof. Unit would need door assembly and gasket to fix this issue. Please send cal over tomorrow so I can call Frigidaire. ; rqstng P&A on 1 241798501 (dsp door-refr) and 1 242193206 (gasket-refr door)
Near Pleasant Hill, OH 45359
Shaun S
Job Details:
09/03/2020
WASHER MAYTAG MVWB765FW
"Upon arrival found that inlet water valve was bad on unit, removed and replaced valve, ran and checked out, unit checks ok ; used 1 W11165546 (WATER VALVE) from stock"
Near Englewood, OH 45322
Shaun S
Job Details:
09/03/2020
RANGE SAMSUNG NE59J7630SS
"Upon arrival found that display is scrambling on unit, needs replaced ; ordrng 1 DE92-03761B (BOARD )"
Near Vandalia, OH 45377
Shaun S
Job Details:
09/03/2020
REFRIGERATOR SAMSUNG RF28JBEDNSG/AA
Upon arrival found that unit will need a imk service kit installed ; ordrng 1 DA82-02675A (IMK SRV KIT )
Near Dayton, OH 45414
Shaun S
Job Details:
09/03/2020
REFRIGERATOR HOTPOINT HPS15BTHJRWW
"Upon arrival found that unit would need both fridge and freezer door gaskets changed, notified Jason of findings will call back if repairs desired"
Near Arcanum, OH 45304
Kevin
Job Details:
09/03/2020
DISHWASHER GE GDF610PMJ2ES
"Unit has power, wont start. Powered off breaker, checked wiring connections ok. Powered back on, all ui functions ok... hit start unit just flashes and beeps three times. Called techline, problem is in door switch, latch appears ok. Gave estimate to customer ok the repair.; ordrng 1 WD21X10490 (latch tub)"
Near Yorkshire, OH 45388
Kevin
Job Details:
09/03/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA
Customer issue with warm temps in fresh food section due to no circulation because of ice buildup around evap fan. Ordering new evap cover and sealant. Temp checks was around 40-42F in frig and 0F in freezer. Customer claimed they heard unit fan making noise. See note; rqstng P&A on 1 DA81-05595A (SEALANT) and 1 DA97-13757A (EVAP COVER)
Near Dayton, OH 45458
Kevin
Job Details:
09/03/2020
REFRIGERATOR SAMSUNG RS267LBBP/XAA
Reservoir water is leaking; ordrng 1 DA97-02650D (RESERVOIR )
Near Centerville, OH 45458
Kevin
Job Details:
09/03/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
Called techline-Scott-need to repair per bulletin-w11092686f ordered parts for this repair; ordrng 2 2185788 (clamp)s and 1 482338 (adhesive) and 1 W11457241 (KITS)
Near Carlisle, OH 45005
Kevin
Job Details:
09/03/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA
"Installed new icemaker and water valve not producing ice at the time plus need wiring harness due to diodes going to water valve are bad; ordrng 1 241586801 (harness-wiring), used 1 241798224 (ICE MAKER), and 1 242252702 (WATER VALVE) from stock"
Near Cedarville, OH 45314
Brad Anders
Job Details:
09/03/2020
DRYER SPEED QUEEN ADE4BRGS176TW01
"Found unit not advancing through cycles properly, ordered timer and thermostat.; ordrng 1 D504515 (THERMOSTAT) and 1 D517562 (TIMER)"
Near Dayton, OH 45424
Brad Anders
Job Details:
09/03/2020
WASHER SAMSUNG WF42H5000AW/A2
"Found tub making loud noise during spin, drain pump not turning with proper voltage applied. Needs inner tub, front and rear outer tubs, drain pump, and front and rear shocks. Located in the laundry room, manufactured 2015.; rqstng P&A on 2 UNKNOWN (REAR SHOCK)s and 1 UNKNOWN (INNER TUB) and 1 UNKNOWN (FRONT OUTER TUB) and 1 UNKNOWN (REAR OUTER TUB) and 1 UNKNOWN (DRAIN PUMP) and 2 UNKNOWN (FRONT SHOCK)s"
Near Greenville, OH 45331
Kevin
Job Details:
09/03/2020
DISHWASHER KENMORE 665.1597999
"Replaced seals, ran unit in couple of quick washes didnt notice any leaks. Unit checks ok, told customer to monitor."
Near Dayton, OH 45424
Brad Anders
Job Details:
09/03/2020
REFRIGERATOR SAMSUNG RF263TEAESG/AA
"Found icemaker room freezing up, found ff evaporator freezing up, unit needs icemaker kit, ice container, ff evaporator cover, ff defrost sensor, leak kit. Located in the kitchen, manufactured 1/2016.; rqstng P&A on 1 DA82-02714A (ICE MAKER KIT) and 1 UNKNOWN (ICE CONTAINER ) and 1 UNKNOWN (LEAK KIT) and 1 UNKNOWN (FF EVAPORATOR COVER ) and 1 UNKNOWN (FF DEFROST SENSOR)"
Near Greenville, OH 45331
Kevin
Job Details:
09/03/2020
WASHER MAYTAG MVWX700XL2
"Customer claims unit when loading in more half will sometimes not spin out, intermittent problem. Put unit into diagnostics, had F7E1 error for basket speed sensor fault. Pulled up bulletin pertaining to this. Checked all wiring connections, belt, splutch, shifter all appear ok. Unit has loud roar when spinning out, showed customer, will eventually need a new transmission. Not sure on age of unit, gave estimate on repair, customer looking to get new washer. Customer does about 20 loads a week."
Near Jamestown, OH 45335
Kevin
Job Details:
09/03/2020
REFRIGERATOR KITCHEN AID KFIS20XVBL0
Adjusted tracks on freezer door and checks ok
Near Miamisburg, OH 45342
Kevin
Job Details:
09/03/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TF0
Installed new freezer door gasket and checks OK
Near Franklin, OH 45005
Kevin
Job Details:
09/03/2020
REFRIGERATOR SAMSUNG RF263BEAESR/AA
Error codes 22-25-40 cust declined est
Near Springfield, OH 45504
Brad Anders
Job Details:
09/03/2020
REFRIGERATOR KENMORE 795.74033.412
Found unit not making ice properly due to the low water pressure supplied by the plumbing. Informed customer to have plumbing checked to increase water pressure. Unit checks ok.
Near Springfield, OH 45503
Brad Anders
Job Details:
09/03/2020
DISHWASHER THERMADOR DWHD630GCM/60
"Found circulation pump clogged, cleaned debris from pump, unit checks ok."
Near Springfield, OH 45503
Brad Anders
Job Details:
09/03/2020
RANGE - ELECTRIC JENN-AIR JGS990BDB
"Found right front burner not igniting, found igniter out of place, raised igniter back to proper position, unit is lighting properly. Was not able to locate serial number."
Near Dayton, OH 45410
Tim
Job Details:
09/01/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA
Checked unit over found shorted compressor. Needs new compressor. No repair. Giving 81 E error.
Near Dayton, OH 45432
Tim
Job Details:
09/01/2020
WASHER MAYTAG MVWB765FC1
Checked unit over found that the unit wouldnt run through a cycle found shorted wiring harness for capacitor. Repaired wiring and harness. Checks ok
Near Woodbourne-Hyde Park, OH 45459
Tim
Job Details:
09/01/2020
REFRIGERATOR GE PSB42YSKBSS
Replaced fill tube due to getting jammed into icemaker. Checks ok
Near Dayton, OH 45459
Tim
Job Details:
09/01/2020
REFRIGERATOR SAMSUNG RF263BEAESR/AA
Replaced ice maker checks ok; used 1 DA97-15217D (ICE MAKER) from stock
Near Washington Township, OH 45458
Tim
Job Details:
09/01/2020
WASHER LG WM3570HVA
Removed shipping bolts and tested. Checks ok
Near Dayton, OH 45449
Tim
Job Details:
09/01/2020
DRYER ROPER RED4440VQ1
Replaced shorted timer. Checks ok; used 1 W10185982 (TIMER) from stock
Near Miamisburg, OH 45342
Tim
Job Details:
09/01/2020
REFRIGERATOR WHIRLPOOL ED2VHEXVQ
Replaced dispenser base. Checks ok; used 1 2180226 (BRACKET) from stock
Near Miamisburg, OH 45342
Tim
Job Details:
09/01/2020
DISHWASHER KITCHEN AID KUDS35FXSS4
Replaced door seal due to leaking. Customer inspected appliance and area around appliance for damage. No damage. Unit has been repaired and is no longer leaking. Customer understands that just because the unit isnt leaking now that it doesnt mean that it can't leaking during use. ; used 1 W11177741 (GASKET) from stock
Near Miamisburg, OH 45342
Tim
Job Details:
09/01/2020
WASHER MAYTAG MAH55FLBWW
Checked unit over found that the bearing in the tub are worn out causing a loud roaring noise in spin. Needs a new tub assembly. No repair due to cost. Informed customer he could continue to use but it may leak water during use or suddenly shut down. Customer understands.
Near Xenia, OH 45385
Tim
Job Details:
09/01/2020
MICROWAVE FRIGIDAIRE FFMV1645TD
"Replaced both door switch due to breaker. Flipping on and off. Checks ok.; used 1 5304509459 (MICRO SWITCH), and 1 5304509460 (MICRO SWITCH) from stock"
Near Huntsville, OH 43324
Steve
Job Details:
09/01/2020
REFRIGERATOR GE GSS25IYNEHFS
Unit has very low ice production. Tested water pressure through the in door dispenser unit does not have adequate pressure to the refrigerator. Unit is on a RO system. Recommend having house hold pressure evaluated
Near Russells Point, OH 43348
Steve
Job Details:
09/01/2020
WASHER FRIGIDAIRE FFLE3900UW0
Right rear suspension rod came loose from cabinet
Near Springfield, OH 45502
Steve
Job Details:
09/01/2020
DISHWASHER GE GDT695SSJ0SS
Installed top control panel
Near New Carlisle, OH 45344
Steve
Job Details:
09/01/2020
DISHWASHER FRIGIDAIRE NMEC119540
Dishwasher is operating properly.
Near Springfield, OH 45504
Steve
Job Details:
09/01/2020
RANGE FRIGIDAIRE FGGH3047VFA
Installed new control and thermostat. Oven is working properly
Near West Chester Township, OH 45069
Steve G
Job Details:
09/01/2020
WASHER WHIRLPOOL WTW7040DW1
Customer states that the unit squeaks in spin. Did remove a dime between the wash plate and the spin basket.. ... did load test with beach towels. ... could not recreate the noise.
Near Dayton, OH 45402
Shawn H
Job Details:
09/01/2020
WASHER MAYTAG MVWB835DW0
Installed new control and ran unit to test. Still flashing F5 then shutting down. Replaced lid lock and unit is functioning as it should. When installing new lid lock bezel cracked. Picked up from DAP and installed. All ok. Unit functions as it should.
Near Xenia, OH 45385
Tim
Job Details:
09/01/2020
DISHWASHER FRIGIDAIRE FFID2426TD2A
Replaced touchpad. Checks ok. Due to control not working or responding
Near Dayton, OH 45406
Shawn H
Job Details:
09/01/2020
RANGE AMANA RCR5L P85319-1SL
Upon arrival customer stated the door gasket is burning and needs replaced. Found gasket burnt up because door wasnt closing fully. Door is hitting the door lock. Door lock mechanism is stuck causing door to stay open and burnt gasket. No parts are available for unit due to age. Unit is 40 years old in kitchen. Please mail out invoice.
Near Dayton, OH 45440
Tim
Job Details:
09/01/2020
WASHER LG WT1501CW
Replaced leaking water valve. Checks ok; used 1 5221EA1008F (WATER VALVE) from stock
Near Dayton, OH 45404
Shawn H
Job Details:
09/01/2020
REFRIGERATOR FRIGIDAIRE FFSS2315TP0
"Upon arrival customer stated that unit has a foul mildew/mold odor. Opened fresh food door and smelled the odor right away. Definitely a mildew smell. Unit is clean on the interior, nothing in evaporator area that will cause odor. Pulled unit to inspect compressor. No signs of anything to cause odor in the rear. Defrost drain pan is clear. No signs of mildew or mold in it. Inspected cabinet and found gaps between the liner and the shell. Odor is strongest near gaps. Unit has moisture built up in the insulation between the liner and shell. Moisture is making its way in from the gaps and mildew is forming with presence of moisture. No repair possible. Cannot replaced insulation or clean insulation. Have photos of gaps in liner."
Near Huber Heights, OH 45424
Shawn H
Job Details:
09/01/2020
REFRIGERATOR FRIGIDAIRE FFTR2021TS3
Upon arrival found loose connection at power cord. Re-secured connection and unit began to run. Unit is functioning as it should. Advised to monitor temps and it should be normal in 24 hours.
Near Dayton, OH 45449
Tim
Job Details:
09/01/2020
DISHWASHER BOSCH SHEM3AY55N/01
Knocked out drain plug on new garbage disposal.
Near Brookville, OH 45309
Shaun S
Job Details:
09/01/2020
DISHWASHER GE GDF645SMN0ES
"Upon arrival found that reason for unit not working is child lock was on, showed customer how to lock and unlock control when that happens, unit checks ok"
Near Eaton, OH 45320
Shaun S
Job Details:
09/01/2020
REFRIGERATOR GE GSS23GMKKCES
"Upon arrival found that drain tube was not in condensation pan as it should be and causing water to run on floor every time unit went into defrost, tech repaired drain, unit checks ok"
Near Englewood, OH 45322
Shaun S
Job Details:
09/01/2020
UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0
"Upon arrival found that board has a loose pin connection, repaired unit, rannand checked out, unit checks ok upon techs departure"
Near New Carlisle, OH 45344
Steve
Job Details:
09/01/2020
WASHER GE GTW680BSJ3WS
Washer had water accessibility error codes and off-balance air codes. Washer is not filling up with water quick enough due to clogged waterlines instructed customer on how to correct that issue also found that the washer itself is not level and off-balance causing unit to stop and unlock the lid. Neither one of these issues is a warranty item
Near Greenville, OH 45331
Kevin
Job Details:
09/01/2020
OVEN GE JB750FJ6DS
"Replaced oven control, also fixed red power wire to relay. Heated bake to 350F. Checked with infrared gun. Unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details:
09/01/2020
DISHWASHER FRIGIDAIRE FGID2466QF4A
"Replaced door gasket, unit checks ok."
Near Laura, OH 45337
Kevin
Job Details:
09/01/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA
"Replaced evap,cover, checked heater, defrost sensor read ok, placement ok and clean. Extended defrost time 0-17 in ui unplugged 1 min to recycle power. Unit checks ok, is cooling. Told customer to check leveling, unit in older house, kitchen floor not level. Put in turbo cool to accelerate cooling, set default temps 0F and 37F. Unit is cooling down. Checks ok."
Near Dayton, OH 45459
Kevin
Job Details:
09/01/2020
REFRIGERATOR SAMSUNG RF263BEAEWW/AA
Unit has a system leak
Near Dayton, OH 45409
Kevin
Job Details:
09/01/2020
REFRIGERATOR FRIGIDAIRE FFTR1022QW
Installed new gasket in defrosted unit and touch up kit
Near Dayton, OH 45420
Kevin
Job Details:
09/01/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM00
All operations check ok upon tech departure.
Near Springfield, OH 45502
Brad Anders
Job Details:
09/01/2020
RANGE FRIGIDAIRE FGEH3047VFA
"Installed new duct and control, unit checks ok."
Near Dayton, OH 45424
Brad Anders
Job Details:
09/01/2020
DRYER SAMSUNG DV316LES/XAA
"Found heating element open, installed new element. Unit is working properly.; used 1 DE486A (ELEMENT) from stock"
Near Dayton, OH 45424
Shawn H
Job Details:
09/01/2020
WASHER SAMSUNG WF206BNW/XAA
Installed new hose and ran unit to test. Unit is draining and spinning as it should. All ok.
Near West Milton, OH 45383
Shaun S
Job Details:
09/01/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00
"Upon arrival found that unit was cooling and functioning just fine at this time, tech did amp draw on compressor and found upon start up unit was at 7.3-7.4 amps and then as unit was running was getting reading of 2.3 amps. Tech contacted Whirlpool tech support and spoke to Joe, went over customer complaint with him and the findings that we have found, believes there is no issue with unit at this time and was given a file# of 7728696231"
Near Greenville, OH 45331
Kevin
Job Details:
09/01/2020
RANGE FRIGIDAIRE FGEH3047VFA
"Changed relay board per techline, unit still will not go into a self clean mode. Unit will manually lock and unlock door as before. Called techline again referred to prior file number that is in notes. new file # 83881973 said will put in review under 5 business days."
Near Bellbrook, OH 45305
Kevin
Job Details:
09/01/2020
REFRIGERATOR SAMSUNG RF23M8070SG/AA
Installed new ice maker kit and took pictures per bulletin and checks ok
Near Dayton, OH 45426
Kevin
Job Details:
09/01/2020
REFRIGERATOR SAMSUNG RF28HFEDTBC/AA
Called techline spoke to Alex-adjust the defrost re programmed unit
Near Dayton, OH 45431
Brad Anders
Job Details:
09/01/2020
REFRIGERATOR KENMORE 10651792410
"Installed new icemaker, unit is cycling properly."
Near Dayton, OH 45432
Tim
Job Details:
09/01/2020
WALL OVEN COMBO GE JKP90DP3BB
"Checked unit over found that the oven is over heating and the microwave touchpad isnt working. Needs touchpad, control and blower fan. Oven has to be removed to do the install. It is a major job needs to get authorization for additional labor. Unit is 10-15 years old in the kitchen. Blower is NLA per dap.; rqstng P&A on 1 WB26T10060(NLA) (blower tangential as) and 1 WB27T11249 (main control board) and 1 WB27T11340 (control panel asm)"
Near Moraine, OH 45439
Tim
Job Details:
09/01/2020
DRYER SAMSUNG DV40J3000EW/A2
Needs main control. Informed customer. ; ordrng 1 ### (MAIN CONTROL)
Near Lakeview, OH 43331
Steve
Job Details:
09/01/2020
DISHWASHER GE GDT695SSJ0SS
control board is not seeing door latch as closed. Also hear a weird clicking noise in the door latch. recommend control and latch; ordrd 1 WD21X10490 (latch tub) and 1 WD21X24901 (CONTROL)
Near Liberty Township, OH 45044
Steve G
Job Details:
09/01/2020
REFRIGERATOR SAMSUNG RFG29PHDWP/XAA 0
Unit is not making ice. Did install new ice maker but after hitting reset the unit did not move. ; ordrng 1 1111 (ICE MAKER) and 1 DA92-00147B (BOARD)
Near Springfield, OH 45504
Steve
Job Details:
09/01/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA
Icemaker is frozen over and needs icemaker service kit installed; ordrng 1 DA82-02675A (ICEMAKER SVC KIT)
Near Mason, OH 45040
Steve G
Job Details:
09/01/2020
DISHWASHER BOSCH SHP65TL5UC/02
Customer states that the unit is leaking. Customer had a video of the leaking from the door handle and from the bottom of the door. Customer states that they had a guest and the door was open and she fell on to the door. ; rqstng P&A on 1 1111 (INNER LINER STAINLESS) and 1 2222 (HANDLE TRIM) and 1 3333 (LEFT DOOR HINGE) and 1 4444 (RIGHT DOOR HINGE) and 1 5555 (SOAP DISPENSER ) and 1 6666 (TUB SEAL. ) and 1 7777 (DOOR SEAL. MAY COME WITH INNER PANEL)
Near Mason, OH 45040
Steve G
Job Details:
09/01/2020
DISHWASHER THERMADOR DWHD650GFP/01
"Customer states that the unit sometimes washes and they notice food and soap still on the dishes. Intermittent issue. Another company was out 4 weeks ago and replaced main board, soap dispenser, arms. Did not see spray arm above the silverware rack. Part number 00611388.Did noticed that several holes are clog, which can be a wash ability issues. Did cycle the unit and did not hear any unusual noises. On a short test the water did fill up the cups. Forward work order on to office; saved tckt"
Near Dayton, OH 45402
Shawn H
Job Details:
09/01/2020
REFRIGERATOR GE PDS22MHRBBB
Unit is 4 years old in. Upon arrival tenant stated that unit has been cooling fine. Pulled unit and checked voltages. Unit has proper voltage to it and compressor does to. All fans are running fine. Temps are within normal. Tenant stated that when unit stopped cooling both sections stop cooling and thawed out. Suspect that the main control is shorting out causing no cool. ; ordrng 1 WR55X10942P (board asm main contr)
Near Dayton, OH 45415
Shaun S
Job Details:
09/01/2020
REFRIGERATOR FRIGIDAIRE FRS6R5ESB4
"Upon arrival found that unit is not cooling properly, no heat transfer on high side and no frost pattern on evap, freezer like a fridge needs a dye kit along with being charged; ordrng 1 DYEKIT, states that autho needed"
Near Dayton, OH 45415
Shaun S
Job Details:
09/01/2020
REFRIGERATOR FRIGIDAIRE FRS6R5ESB4
"Upon arrival found that unit is not cooling properly, no heat transfer on high side and no frost pattern on evap; ordrng 1 DYEKIT, states that autho needed"
Near Greenville, OH 45331
Kevin
Job Details:
09/01/2020
WASHER WHIRLPOOL WFW8740DW1
Customer issue getting intermittent E01 error code. Problem either with pressure switch or pump. Unit is stacked in bathroom. Told customer when scheduled to have unit removed night prior to coming out.; rqstng P&A on 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)
Near Jamestown, OH 45335
Kevin
Job Details:
09/01/2020
REFRIGERATOR SAMSUNG RF268ABRS/XAA
Called Lowes spoke to Michael need to call Samsung- Joshua-order ff fan assy and def sensor and call back in to reset the def system when you install parts; ordrng 1 DA32-00006S (DEF SENCOR ) and 1 DA97-06197S (FF FAN ASSY)
Near Dayton, OH 45440
Kevin
Job Details:
09/01/2020
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA
Kitchen 6 yrs old Unit has error code for defrost cycle in fresh food fan assembly door gaskets torn and mullion flipper is broke; ordrng 1 DA96-00660G (DEF SENCORS ) and 1 DA97-12608A (FFFAN ASSY) and 1 DA97-12624A (FLIPPER) and 1 DA97-13015E (GASKET) and 1 DA97-13915D (GASKET)
Near Dayton, OH 45440
Kevin
Job Details:
09/01/2020
REFRIGERATOR FRIGIDAIRE FGHD2368TF5
Roller is broken and fill tube is frozen up; ordrng 1 241920106 (TUBE KIT) and 1 5304508761 (SHELVE)
Near Xenia, OH 45385
Brad Anders
Job Details:
09/01/2020
REFRIGERATOR SAMSUNG RFG297ABRS/XAA
"Found water tank leaking again, ordered water tank.; ordrng 1 Da97-07150a(PW) (TANK)"
Near Dayton, OH 45434
Brad Anders
Job Details:
09/01/2020
RANGE LG LSE4613ST/00
"Found unit still not holding proper temperatures, talked to lg, they had me test oven temperature sensor, it test ok, they had no other suggestions. Told customer that the new control boards I installed could be defective, ordered controls.; ordrng 1 agm75429206(PW) (PARTS ASSEMBLY) and 1 ebr86433706(PW) (MAIN PCB)"
Near Medway, OH 45341
Brad Anders
Job Details:
09/01/2020
RANGE FRIGIDAIRE LGEF3046TFG
"Found buttons on display do not function, ordered new control. Located in the kitchen, manufactured 8/2018.; rqstng P&A on 1 316419841 (OVERLAY) and 1 5304509229 (CONTROL)"
Near Enon, OH 45323
Brad Anders
Job Details:
09/01/2020
REFRIGERATOR FRIGIDAIRE LFSS2312TF4
"Found freezer door gasket not sealing properly, ordered gasket.; ordrng 1 241786012 (gasket-frzr door)"
Near Troy, OH 45373
Steve
Job Details:
08/31/2020
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA
Unit frosting up around top of line set through liner. Applied silicone and putty to all air gaps. Taped minor liner cracks and installed new defrost sensor; used 1 DA32-10104N (SENSOR) from stock
Near North Lewisburg, OH 43060
Steve
Job Details:
08/31/2020
DISHWASHER SAMSUNG DW80N3030UB/AA
Operations check ok upon tech departure.
Near Union, OH 45322
Shaun S
Job Details:
08/31/2020
FREEZER SAMSUNG RF260BEAESG/AA
"Removed and replaced evap cover along with installing and repairing drain tubes on unit, checks ok"
Near Englewood, OH 45322
Shaun S
Job Details:
08/31/2020
DISHWASHER WHIRLPOOL WDF520PADM0
"Upon arrival tech removed outter door panel and watched unit run, upon running found a over suds issue with unit"
Near Troy, OH 45373
Steve
Job Details:
08/31/2020
REFRIGERATOR GE PVD28BYNBFS
Right door closer tightened too tight causing scraping noise while closing and opening