Service History 399 - Authorized Service

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060UG

Near Dayton, OH 45449

Sam

Job Details: 06/28/2021

Inspected the unit and found a small amount of water under the unit. Cleared off the sensor and dried up the water. Ran multiple test cycle and found no leaks. All checks ok.

We serviced a

GE MICROWAVE

Model PEB1590SM2SS

Near Woodbourne-Hyde Park, OH 45459

Sam

Job Details: 06/28/2021

Called customer to get more information about what the unit is doing and they canceled service. If they call back in we need to get more information on the unit especially how old it is.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGSC2335TFB

Near Centerville, OH 45459

Sam

Job Details: 06/28/2021

"Customer stated the freezer door was damaged upon delivery and neither doors have the studs or handles. Customer said the manufacture ordered the doors in September 2020 and they just received them in June 2021. We are unable to order the parts due to the unit being out of the 30 day cosmetic warranty timeframe. I advised the customer they can contact Frigidaire and have them send us a cosmetic concessions number covering parts and labor or the customer can request Frigidaire resend them the freezer door, 2X handles for the doors, 4X set screws for the handles, and 4X stud screws for the handle and doors."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET22DKXFN00

Near Dayton, OH 45459

Sam

Job Details: 06/28/2021

Inspected unit and found water in the fresh fruit section and freezer section. Removed the evaporator cover and found a partial frost pattern on the evaporator and the drain line completely clogged. The drain line is a non-repairable issue. The unit is 24 years old and located in the kitchen.

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Dayton, OH 45429

Sam

Job Details: 06/28/2021

"Inspected unit and found several unrelated error codes. Pulled the unit out away from the wall and resecured waterlines and checked for leaks. Reset error codes and re-calibrated the unit. Ran a manual test cycle with no issues calibrated sensors and ran a automatic test cycle and unit filled with water, washed, drained, and spend on low medium and high cycles with no issues. The unit is functioning properly. All checks OK."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Arcanum, OH 45304

Kevin

Job Details: 06/28/2021

"Replaced freezer led light, lights working properly. Checks ok, showed customer."

We serviced a

GE MICROWAVE

Model JVM3162RJSS

Near West Carrollton, OH 45449

Sam

Job Details: 06/28/2021

Inspected the unit and found it still in the box. Customer stated they just received the unit within the last 30 days and it was damaged upon arrival. They called American home shield American home shield told them to call GE because it would be covered underneath warranty. Took pictures of the box and the unit and found the door misaligned and the hinges damaged along with the side of the unit damaged and the frame of it damaged. Called GE and they stated that the damage is not from manufacturer defect but was damage due to shipping and that the customer should reach back out to American home shield or the shipping company to resolve the issue. Shipping damage is not covered underneath GE warranty. This unit was purchased by American home shield to replace an old microwave.

We serviced a

FRIGDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Covington, OH 45318

Kevin

Job Details: 06/28/2021

"Replaced evaporator fan, unit is cooling, checks ok, showed customer."

We serviced a

ELECTROLUX HOME LAUNDRY - E

Model EFLS627UIW0

Near Arcanum, OH 45304

Kevin

Job Details: 06/28/2021

"Replaced rear tub, basket etc. tested out unit with customer, checks ok, no leaks."

We serviced a

FRIGDAIRE REFRIGERATOR

Model LFSS2612TD0

Near Englewood, OH 45322

Kevin

Job Details: 06/28/2021

Evaporator fan making loud noise replaced and checks ok; used 1 242077705 (Evap fan) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSP/AA

Near Dayton, OH 45426

Kevin

Job Details: 06/28/2021

Drain is plugged.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVB00

Near Dayton, OH 45426

Kevin

Job Details: 06/28/2021

Cleaned coil and temperature and everything looks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS0

Near Dayton, OH 45406

Kevin

Job Details: 06/28/2021

Drain tube was coming out of the cabinet adjusted and checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Dayton, OH 45426

Kevin

Job Details: 06/28/2021

Installed new relay on the compressor and checks ok; used 1 W10197428 (Relay) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSBS25INWH00

Near Dayton, OH 45419

Kevin

Job Details: 06/28/2021

Checked temperature and cleaned coil but unit checks ok

We serviced a

KENMORE REFRIGERATOR

Model 106.5175371

Near Dayton, OH 45419

Kevin

Job Details: 06/28/2021

Auger motor Is not getting voltage.

We serviced a

GE MICROWAVE

Model JVM3160DF4BB

Near Fairborn, OH 45324

Brad Anders

Job Details: 06/28/2021

"Installed new latch and switches, unit checks ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSC25FTBL01

Near Xenia, OH 45385

Kevin

Job Details: 06/28/2021

Control board is out lights are blinking and unit not cooling. Due to a possible power surge going to look at getting a new unit

We serviced a

WHIRLPOOL DRYER

Model WGD9150WW1

Near Fairborn, OH 45324

Brad Anders

Job Details: 06/28/2021

"During install of motor, found all four rollers seized to shafts, could not remove old rollers, customer does not want to repair unit when adding roller costs."

We serviced a

FRIGIDAIRE RANGE

Model FGFLMC55ECC

Near Fairborn, OH 45324

Brad Anders

Job Details: 06/28/2021

"Found control not coming on, installed new control, unit checks ok."

We serviced a

WHIRLPOOL WASHER

Model MHW8200FC0

Near Dayton, OH 45424

Brad Anders

Job Details: 06/28/2021

"Found bellow spring off of bellow, bellow not seated properly, reinstalled bellow and spring, unit checks ok."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Springfield, OH 45502

Brad Anders

Job Details: 06/28/2021

"Found icemaker not cycling properly, installed new icemaker, unit checks ok."

We serviced a

MAYTAG WASHER

Model PAVT920AWW

Near Dayton, OH 45424

Brad Anders

Job Details: 06/28/2021

"Installed new pump and belt, did not need the motor, unit checks ok."

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSG/AA

Near Springfield, OH 45503

Brad Anders

Job Details: 06/28/2021

"Icemaker is frozen up, will not cycle properly, ice container cannot be removed from ice room, customer will have to unplug unit 48 hours prior to service, will need icemaker kit installed, customer considering repair."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Mason, OH 45040

Steve G

Job Details: 06/28/2021

Every thing comes out hot ; schdld next appmnt for 6/28 MON !

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Dayton, OH 45458

Sam

Job Details: 06/28/2021

Pump W10605427; ordrng 1 W10605427 (Drain pump) and 1 W10448876 (Water sensor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503EBS00

Near Centerville, OH 45458

Sam

Job Details: 06/28/2021

Inspected the unit and found ice buildup around the fresh food evaporator. Whirlpool just released a service pointer recommending to replace the insulation behind the evaporator cover and the fan along with moving the thermistor. Provided customer with an estimate and approved repair. Ordering parts.; ordrng 1 W11098695 (Insulation and fan)

We serviced a

GE COOKTOP

Model JP3036SL2SS

Near Dayton, OH 45415

Shawn H

Job Details: 06/28/2021

Customer stated that left rear burner and center burner are off. Left rear is just a warming center and is working properly. It will never glow and get as warm as a regular element. Inspected unit and found burnt connection at the burner. Voltage from switch is good. Unit needs center burner and wire repaired. ; ordrng 1 WB30T10151 (Center burner)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV03

Near Xenia, OH 45385

Kevin

Job Details: 06/28/2021

Tab broke off to hold filter in; ordrng 1 67001668 (Filter bracket)

We serviced a

FRIGIDAIRE WASHER

Model FAFW3511KW0

Near Greenville, OH 45331

Kevin

Job Details: 06/28/2021

"Put unit into diagnostics, had error E34 , needs new door lock. Customer paid in full.; ordrng 1 131763256 (Door lock)"

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Versailles, OH 45380

Kevin

Job Details: 06/28/2021

"Will follow up again on Monday.; saved tckt"

We serviced a

FRIGDAIRE DISHWASHER

Model LGBD2431NF0B

Near New Carlisle, OH 45344

Brad Anders

Job Details: 06/28/2021

"Found door springs broken, ordered door swings.; ordrng 2 154579101 (Spring)s"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHG2251TF6

Near Enon, OH 45323

Brad Anders

Job Details: 06/28/2021

"Door will not close and seal properly, ordered left and right hand slide assembly, and door gasket.; ordrng 1 5304507977 (Slide assembly) and 1 5304507976 (Slide assembly) and 1 5304501270 (Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Dayton, OH 45439

Kevin

Job Details: 06/28/2021

"P trap is covered under service pointer w11397260- needs thermistor ohm at 128 k ohms ; ordrng 1 W10383615 (Thermistor), used 1 W11190084 (P trap) from stock"

We serviced a

LG WASHER

Model WM3500CW

Near Dayton, OH 45410

Tim

Job Details: 06/25/2021

Replaced lid lock and tested. Checks ok

We serviced a

KENMORE RANGE

Model 790.9255281

Near Dayton, OH 45406

Tim

Job Details: 06/25/2021

Disassembled and fixed oven door and bottom drawer. Unit checks OK

We serviced a

WHIRLPOOL MICROWAVE

Model MH2175XSB0

Near Dayton, OH 45420

Tim

Job Details: 06/25/2021

Found shorted touchpad. Parts are NLA.

We serviced a

MAYTAG DRYER

Model MDE9360AYW

Near Dayton, OH 45432

Tim

Job Details: 06/25/2021

Replaced timer and heater. Checks ok

We serviced a

GE REFRIGERATOR

Model GSS23GSKPCSS

Near Kettering, OH 45420

Tim

Job Details: 06/25/2021

Checked unit over and found that the unit had a defective water filter. Instructed a customer to call GE customer service to get them to send them a new water filter.

We serviced a

ELECTROLUX RANGE

Model EW30GS65GS7

Near Xenia, OH 45385

Tim

Job Details: 06/25/2021

Checked unit over found that the unit needs a new control board and user interface. Customer want to think about repair.

We serviced a

LG WASHER

Model WT1001CW

Near Dayton, OH 45420

Tim

Job Details: 06/25/2021

Repaired leaking drain line. Unit checks OK

We serviced a

THERMADOR RANGE

Model PRD366JGU/ 07

Near Xenia, OH 45385

Tim

Job Details: 06/25/2021

Unit needs new selector switch controls and knob controls. Unit needs new selector switch for oven control and main oven control. Customer getting approval from home warranty company.

We serviced a

ELECTROLUX DRYER

Model EIMED60LSS3

Near Dayton, OH 45458

Tim

Job Details: 06/25/2021

Customer vents are plugged getting condensation inside the dryer. Shes having her vents cleaned.

We serviced a

FRIGDAIRE REFRIGERATOR

Model FPRU19F8RFE

Near Sugarcreek Township, OH 45440

Tim

Job Details: 06/25/2021

Replaced parts, checks ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Miamisburg, OH 45342

Tim

Job Details: 06/25/2021

Instructed customer on rinse aid usage because they didnt have any in the dispenser and reset control. Checks ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TF

Near Springboro, OH 45066

Tim

Job Details: 06/25/2021

Replaced parts listed checks ok

We serviced a

SAMSUNG REFRIGERATOR BO

Model RF31FMEDBSR/AA

Near East Liberty, OH 43319

Steve

Job Details: 06/25/2021

Installed new fan assembly and main control. Unit cooling properly

We serviced a

KITCHEN AID DISHWASHER

Model KUDC210S2

Near Huntsville, OH 43324

Steve

Job Details: 06/25/2021

Secured kick plate

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Lakeview, OH 43331

Steve

Job Details: 06/25/2021

Agitator post was not correctly installed from the factory causing it to fall off during a recycle snapped agitator post back in the place unit will no longer come off

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Troy, OH 45373

Steve

Job Details: 06/25/2021

Unit need wash pump replaced. Pump cost exceeds customers price point on the age of the dishwasher.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Piqua, OH 45356

Steve

Job Details: 06/25/2021

Unit is completely unresponsive. Needs a control board to start. Parts cost exceeds customers desires not knowing that any other components have caused the failure.

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near Troy, OH 45373

Steve

Job Details: 06/25/2021

Washing machine has flickering scrolling lights up and down on status lights. Recommend customer have a new dedicated circuit installed in the home prior to performing any repairs on unit

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM0

Near Troy, OH 45373

Steve

Job Details: 06/25/2021

Installed new rack supports

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Monroe, OH 45050

Steve G

Job Details: 06/25/2021

Door will not stay shut. Installed new catch. ; used 1 W3389441 (Door catch) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF8

Near Liberty Township, OH 45044

Steve G

Job Details: 06/25/2021

Install new paddle assembly cycle test OK

We serviced a

GE MICROWAVE

Model JVM7195SK4SS

Near Mason, OH 45040

Steve G

Job Details: 06/25/2021

Customer states that the unit is tripping house breaker. Unit does not trip when they are using it only trips in standby mode. Unit is not on a dedicated circuit. Unit top vent is covered 1/2 way by the cabinet. Did load test the unit and the unit did not trip.

We serviced a

GE REFRIGERATOR

Model UNC15NJII

Near Mason, OH 45040

Steve G

Job Details: 06/25/2021

Replaced parts, checks ok

We serviced a

FRIGIDAIRE RANGE

Model FFEF3043LSK

Near Dayton, OH 45419

Shawn H

Job Details: 06/25/2021

Installed new control and overlay. Ran unit in preheat to test. Unit is heating as it should. All ok.

We serviced a

ELECTROLUX HOME LAUNDRY - E

Model EFME627UTT2

Near Beckett Ridge, OH 45069

Steve G

Job Details: 06/25/2021

Installed new wire for door switch and main board

We serviced a

ROPER DRYER

Model RED4640YQ1

Near Englewood, OH 45322

Shawn H

Job Details: 06/25/2021

Customer states that unit would hum at first then it started knocking when running. Inspected unit and found a rag and sock in the blower housing. Removed and ran to test. No more noise. Unit operates as it should.

We serviced a

GE DISHWASHER

Model GDF645SGN3BB

Near Dayton, OH 45415

Shawn H

Job Details: 06/25/2021

Customer states that door is hard to close and falls when opened. Door is hard to close due to latch. It is very tight. Door falls open due to right side door cable not connected. Replaced door latch and reinstalled door cable. All ok. Door closes and opens easily.

We serviced a

GE REFRIGERATOR

Model GTS21FGKBWW

Near Englewood, OH 45322

Shawn H

Job Details: 06/25/2021

Customer states that items in the back of the fresh food section are freezing when control is set to higher than normal. Advised customer that items along the back will freeze due to being in the direct path of the air flow. Customer had set to normal settings. Tested temperature at back of unit and it is around 32 degrees. Setting temperature cooler would drop the temperature below freezing. Thermostat is good.

We serviced a

LG RANGE

Model LRG3091ST/00

Near Waynesville, OH 45068

Sam

Job Details: 06/25/2021

Inspected unit and found the bake igniter not consistently lighting. Provide estimate to replace the igniter. Customer approved and parts installed. All checks OK; used 1 5303935066 (Igniter) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PFAA

Near Clayton, OH 45315

Shawn H

Job Details: 06/25/2021

Installed all provided parts and verified ice maker function and defrost. All ok.

We serviced a

FRIGDAIRE DISHWASHER

Model LFID2426TF1A

Near Lebanon, OH 45036

Sam

Job Details: 06/25/2021

"Made adjustments to wire harness and installed new door latch. Ran a test cycle and it filled with water, washed, and drained without any issues. All checks OK"

We serviced a

GE DRYER

Model GTD72EBPN0DG

Near Lebanon, OH 45036

Sam

Job Details: 06/25/2021

"Inspected the unit and found the board needed to be reprogrammed. Reprogrammed, all checks ok."

We serviced a

FRIGIDAIRE RANGE - GAS

Model GCRG3060AFB

Near Liberty Township, OH 45044

Sam

Job Details: 06/25/2021

"Installed parts, all checks OK"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TBB

Near Middletown, OH 45042

Sam

Job Details: 06/25/2021

Inspected the unit and found gap in between the outer and inner liner around the freezer section and the freezer fan not running. Found ice buildup inside the freezer section and no cool air get into the refrigerator. Use food grade sealant to seal up the gapping around the freezer and cleared out ice in the vent and freezer section. Replaced fan. Used permagum around water line for icemaker behind the evaporator cover to keep warm air from getting into the unit. Provided information to the customer about the unit. Found the refrigerator door handle missing a screw and the refrigerator vent and light cover missing on the unit. Customer stated they would reach out to Lowes about continuing issues.

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW1

Near Dayton, OH 45458

Sam

Job Details: 06/25/2021

Inspected unit and found it leaking at the door boot due to hair and gunk being built up in the reservoir drain. Cleared out the boot and ran a test cycle. Found no other leaks. All checks OK

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSG/AA

Near Dayton, OH 45458

Sam

Job Details: 06/25/2021

"Inspected the unit and found ice buildup on the icemaker. Cleared out the icemaker and installed Y clips and new icemaker. Used food grade sealant around the icebin to seal it up. All checks OK.; used 1 Da97-15217d (Ice maker), and 1 Da82-02367a (Y clips) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9500TW02

Near Ansonia, OH 45303

Kevin

Job Details: 06/25/2021

"Replaced door hinge. Put unit into a rinse and spin. No leaks, unit checks ok."

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US/AA00

Near Yorkshire, OH 45388

Kevin

Job Details: 06/25/2021

"Replaced main control, put unit into an express 60min. Had unit fill, and wash, then drain out. Appears to be working at this time, yet again customer claims it may work a few wash cycles no problem then act up. Told him service call good for 30 days. If acts up told him take a picture how unit is loaded."

We serviced a

SPEED QUEEN WASHER

Model AWN432SP113TW04

Near Greenville, OH 45331

Kevin

Job Details: 06/25/2021

"Replaced parts, no more screeching, unit checks ok. Showed customer, no leaks."

We serviced a

HOTPOINT DRYER

Model HTDX100EDWW

Near Union City, OH 45390

Kevin

Job Details: 06/25/2021

Replaced parts, unit checks ok

We serviced a

SAMSUNG REFRIGERATOR

Model RF267AERS/XAA

Near Dayton, OH 45459

Kevin

Job Details: 06/25/2021

Rails arent closing the freezer drawer properly, ordering parts.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSR/AA

Near Dayton, OH 45440

Kevin

Job Details: 06/25/2021

"Ice maker is frozen up replaced ice maker and container ; used 1 Da97-15217d (Imk), and 1 Da97-14474c (Container) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 106.553864

Near Dayton, OH 45420

Kevin

Job Details: 06/25/2021

Installed filter housing and checks ok

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Dayton, OH 45458

Kevin

Job Details: 06/25/2021

Replaced parts listed checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TW9

Near Dayton, OH 45406

Kevin

Job Details: 06/25/2021

Installed drain ferrule and sealed around it. Called Tara and okd est; used 1 A04520001 (Drain) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA

Near Dayton, OH 45410

Kevin

Job Details: 06/25/2021

Cabinet is bowed customer contacting Aarons to exchange unit

We serviced a

SAMSUNG WASHER

Model WF45M5500AZ/A5

Near Xenia, OH 45385

Tim

Job Details: 06/25/2021

Needs new filter assembly. Customer will install himself once he gets the part. If he has trouble with it then he will call us to install. ; rqstng P&A on 1 DC97-16991B (Filter housing)

We serviced a

FRIGIDAIRE UPRIGHT / CHEST

Model FFFU13F2VW

Near Dayton, OH 45415

Kevin

Job Details: 06/25/2021

Calling techline -Russell- file#84611320- review for possible replacement internal refrigerant leak -Please mail cust a receipt

We serviced a

BOSCH DISHWASHER

Model SHXM78Z55N

Near Liberty Township, OH 45044

Steve G

Job Details: 06/25/2021

No water going into unit; ordrng 1 628334 (Watervalve)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Pleasant Hill, OH 45359

Steve

Job Details: 06/25/2021

Found foreign debris in pump assembly. Impeller is broken from pump motor. Need to replace pump assembly.; ordrng 1 W11458345 (Water pump assembly ..)

We serviced a

GE DISHWASHER

Model DDT595SGJ0WW

Near Huntsville, OH 43324

Steve

Job Details: 06/25/2021

Control has power. User interface is not responding. Recommend UI replacement ; ordrng 1 WD21X23461 (User interface)

We serviced a

KENMORE DISHWASHER

Model 665.13794K601

Near Dayton, OH 45459

Tim

Job Details: 06/25/2021

"Unit needs control, touchpad, and console. Unit is 20 years old in kitchen. Off white color. Parts are NLA.; rqstng P&A on 1 W10062340(NLA) (Control panel) and 1 8572387(NLA) (Control board) and 1 W10084141 (Control board(BO))"

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW0

Near Englewood, OH 45322

Shawn H

Job Details: 06/25/2021

"Customer stated that unit has grease/oil in the basket and has an odor. Grease/oil and odor is from the transmission. The driveshaft has broken in the transmission and the seal is gone allowing the grease/oil out. Removed wash plate and driveshaft came with it. Wash plate is seized to shaft. Tub is stained and will not come clean. Checked for errors. F7E5 shifter fault, F0E5 off balance present. Shifter is getting voltage but not moving. Off balance is due to broken shaft. Unit needs inner basket, wash plate, transmission, and shifter. ; rqstng P&A on 1 W10324650 (Inner basket) and 1 W10215115 (Wash plate) and 1 W11132267 (Transmission) and 1 W10006355 (Actuator)"

We serviced a

FRIGDAIRE REFRIGERATOR

Model FFHS2611LWHA

Near Franklin, OH 45005

Sam

Job Details: 06/25/2021

"Inspected unit and found the fresh food section at an average of 48? in the freezer section at an average of 3?. Found the control and dampener not opening to allow the cool air into the freshfood section, found the water valve not responding and reading OL while testing. Found the icemaker not cycling when jumped and found the dispenser not responding properly when activated. The unit is eight years old and located in the kitchen. Tech does not recommend repair due to multiple issues. Requesting auth to order parts; rqstng P&A on 1 A01078804 (Control) and 1 242303001 (Dampener) and 1 242077705 (Evap fan) and 1 5304521777 (Harness and temp) and 1 241798224 (Ice maker) and 1 242252702 (Water valve)"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Englewood, OH 45322

Shawn H

Job Details: 06/25/2021

When removing rotor from gearcase the spline hub of the rotor broke. Finished install of gearcase. Got additional authorization for rotor from Lowes. Ok to order. ; rqstng P&A on 1 W10754161 (Rotor)

We serviced a

GE LAUNDRY CENTER

Model GUD27ESSJ1WW

Near Englewood, OH 45322

Shawn H

Job Details: 06/25/2021

Customer states that unit wont spin. Ran unit in spin to test. Motor locks up. Unit needs motor and belt. ; ordrng 1 WH01X20436 (Belt) and 1 WH49X25734 (Motor)

We serviced a

GE DISHWASHER

Model GSD5110D00AA

Near Englewood, OH 45322

Shawn H

Job Details: 06/25/2021

Unit is 10+ years old in kitchen. Unit is leaking from the drain valve and the recirculating pump. Unit needs pump and motor assembly and recirculating pump. ; rqstng P&A on 1 WD26X10013 (Pump and motor) and 1 WD19X10015 (Pump)

We serviced a

SAMSUNG REFRIGERATOR

Model RF265BEAESG/AA

Near Versailles, OH 45380

Kevin

Job Details: 06/25/2021

Unit freezing up in icemaker compartment. Ordering kit per Samsung bulletin.; ordrng 1 Da82-02696a (Imk kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Springboro, OH 45066

Sam

Job Details: 06/25/2021

"Customer stated the unit is leaking water underneath the refrigerator on the left by the drain pan. Upon arrival ran roughly 40 ounces of water to the dispenser and inspected the back of the unit and under the unit and found no leaks, emptied the ice mold and filled the ice tray with water and found no leaks under the unit or behind it, inspected the hose attached to the water valve, valve and line and found no leaks, filled the drain pan with almost 4 cups of water and found no leaks from the drain pan, inspected and cleaned out the drain line from the cabinet down into the drain pan and found no leaks. Two techs on site and neither could find any leaks with the unit neither inside or outside the unit. Called homebuyers warranty and advise them of the issues and recommended they send out a second opinion if the customer calls back in.; saved tckt"

We serviced a

KITCHEN AID REFRIGERATOR

Model KSCS25INSS01

Near Xenia, OH 45385

Kevin

Job Details: 06/25/2021

Water valve not closing properly turned water off to the unit and ordered part, called HBW-James-auth# 045146411509; ordrng 1 W10247725 (Watervalvr)

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Xenia, OH 45385

Kevin

Job Details: 06/25/2021

No power going through control boards ordered both boards; ordrng 1 WR55X31990 (Cont brd) and 1 WR55X31984 (Power brd)

We serviced a

FRIGIDAIRE ELECTRIC RANGE

Model FPEF3077QFP

Near Dayton, OH 45417

Tim

Job Details: 06/24/2021

Replaced burner switch. Checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMEW00

Near Dayton, OH 45415

Tim

Job Details: 06/24/2021

Unit has blockage in sealed system. Checks ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFFU20F2VW0

Near Dayton, OH 45415

Tim

Job Details: 06/24/2021

Adjusted door switch which wasnt activating the fan assembly. Checks ok.

We serviced a

GE REFRIGERATOR

Model PSIC3RGXCFBV

Near Dayton, OH 45402

Tim

Job Details: 06/24/2021

The icemaker would not cycle. Replaced icemaker and cleared out frozen drain line and tested icemaker. It filled with water and seemed to function normal. Unit will take 24 hours to make ice and then they should be good to go; used 1 WR30X10093 (ICE MAKER) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18S6AQ8

Near Dayton, OH 45405

Tim

Job Details: 06/24/2021

Replaced door bin and fixed lower shelf bracket. Checks ok

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