Service History 4 - Authorized Service

We serviced a

SAMSUNG RANGE

Model NE59J7630SS/AA

Near Dayton, OH 45424

Brad Anders

Job Details: 06/16/2021

"Found display distorted, installed new display, unit checks ok."

We serviced a

KENMORE WASHER

Model 796.402729

Near Springfield, OH 45504

Brad Anders

Job Details: 06/16/2021

"Installed new rotor and RPS sensor, unit checks ok."

We serviced a

GE DISHWASHER

Model FDB520RHS2A

Near Dayton, OH 45432

Tim

Job Details: 06/16/2021

"Unit leaking water and wont run through cycle now. Heating element melted into tub and sump and causing unit to leak and shorted out motor. Needs control, motor, sump, tub and heater. Unit 10 years old in the kitchen. Unit very low end ; rqstng P&A on 1 154729301 (Tub) and 1 154844301 (Motor), ordrng 1 5304512731 (Control), rqstng P&A on 1 154665201 (Heater), ordrng 1 154728201 (Sump), states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTSR/AA

Near Springfield, OH 45503

Brad Anders

Job Details: 06/16/2021

"Found ice build up around fresh fan evaporator fan, defrosted ice away, put permagum around refrigerant line to prevent air leaks. Unit checks ok."

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near North Lewisburg, OH 43060

Steve

Job Details: 06/16/2021

"Washing machine is completely unresponsive, no lights, no power. Cannot enter service mode. Recommend new control panel and main control board; rqstng P&A on 1 W11115199 (Control panel..) and 1 W11209420 (Main control ..)"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Germantown, OH 45327

Tim

Job Details: 06/16/2021

"Unit is throwing multiple codes one for a miscommunication between the control and the user interface and the other for a bad pressure switch. Needs new control and display along with pressure switch; rqstng P&A on 1 W11201286 (Control) and 1 W10911044 (Control panel), ordrng 1 W11044559 (Pressure switch hose) and 1 W10448876 (Pressure switch), states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF0A

Near Pleasant Hill, OH 45359

Steve

Job Details: 06/16/2021

Console switch assembly is bad; ordrd 1 5304517587 (Switch assembly)

We serviced a

ELECTROLUX DRYER

Model EFME617STT0

Near Troy, OH 45373

Steve

Job Details: 06/16/2021

E64. Open heater error; ordrd 1 137114000 (Heater)

We serviced a

SAMSUNG REFRIGERATOR

Model RF22KREDBSR/AA

Near West Alexandria, OH 45381

Shawn H

Job Details: 06/16/2021

Customer states that ice cubes are soft and has a noise from the back of the ice maker. Checked unit for errors and found 40c. Ice room fan error. Inspected and found fan frozen up. Frost is only around the fan. Fan was making noise and now isnt running. This is why the cubes are soft. Thawed frost from fan and it will not come on. Unit needs auger assembly and main board. ; ordrng 1 DA94-02963C (Main PCB) and 1 DA97-12540K (Auger assembly)

We serviced a

GE MICROWAVE OVEN

Model JVM3160RF6SS

Near Englewood, OH 45322

Shawn H

Job Details: 06/16/2021

Customer stated that door wont close and keeps light on. Inspected unit and found door not fully closing and latch not touching switch. Removed door to inspect hinges. Nothing is bent. Laid door on flat surface and it rocks. Door is warped. Unit needs door assembly. Customer is wanting a new unit. Advised her I cannot get a replacement for her. Advised her to contact her retailer. Please order door assembly. ; ordrng 1 WB56X34928 (Door Assembly)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PFAA

Near Clayton, OH 45315

Shawn H

Job Details: 06/16/2021

Customer states that unit isnt cooling well in either section. Inspected unit and found frost build up on the evaporator cover. Unit isnt defrosting properly. Frost build up restricts air flow and is why it wont cool the fresh food section and freezer. Forced unit into defrost. Defrost circuit is good. Heater is warming as it should. Found evaporator thermistor not secured to bill evaporator. Secured sensor. Tested sensors at harness and they are testing within spec for the temperature it is at. Control isnt sensing temperature of evaporator properly and wont defrost. Also upper ice maker is frosting up and is in need of air handler kit. Unit needs air handler kit and control. ; ordrng 1 5304502779 (Main board) and 1 5303918784 (Air handler kit)

We serviced a

SAMSUNG DRYER

Model DVE50M7450WA3

Near Springboro, OH 45066

Sam

Job Details: 06/16/2021

Need to update customer.; saved tckt

We serviced a

GE DRYER

Model GLER331AS2

Near Dayton, OH 45414

Shawn H

Job Details: 06/16/2021

Customer states motor seems slow and makes noise when running. Ran to test and noise is coming from the blower housing. Removed front to inspect and found blower wheel loose from motor. Wheel is cracked and needs replaced. Only way to get wheel is with entire housing. ; ordrng 1 131775600 (Blower housing) and 1 134844410 (Knob)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9580SG/AA

Near Greenville, OH 45331

Kevin

Job Details: 06/16/2021

"Ice flap is not sealing properly because its holding water. Will replace bucket as it has some cracks and may not seal properly and ice room fan. Need auth from Fortegra.; ordrng 1 DA97-14474C (Ice bucket) and 1 DA31-00070E (Ice room fan)"

We serviced a

SAMSUNG WASHER

Model WA52M7750AV/A4

Near Bradford, OH 45308

Kevin

Job Details: 06/16/2021

"Unit needs new lid replacement, picture attached. Ordering both hinge springs.; ordrng 1 DC97-18845S (Lid assembly) and 1 DC97-16923C (Hinge left) and 1 DC97-16923L (Hinge right)"

We serviced a

SAMSUNG RANGE

Model NE595R0ABSR/AA

Near Xenia, OH 45385

Brad Anders

Job Details: 06/16/2021

"Found unit giving SE error code, ordered main control and switch membrane.; ordrng 1 De92-03045f (Main board) and 1 Dg34-00020A (Switch Membrane)"

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Xenia, OH 45385

Kevin

Job Details: 06/16/2021

Main board and fan motors arent communicating properly ordered parts to be installed; ordrng 1 WR60X32088 (Fan) and 1 WR60X31997 (Fan) and 1 WR55X31990 (Main brd)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Arcanum, OH 45304

Kevin

Job Details: 06/16/2021

"Customer issue freezer led lights completely out, then upper ceiling lights in unit are dim, lights on side are good and bright. Took temperature checks okay, 37F in refrigerator and 2F in freezer, upper and lower icemaker working no known issues. Found bulletin W11460554D about freezer light module. Says to order kit W10695459 for a white liner. Also,ordering 2 led lights for upper ceiling unit for frig.; ordrng 1 W10695459 (Freezer led module) and 1 W11239944 (Led harness and module with led lights)"

We serviced a

SAMSUNG DRYER

Model DVE50R5400V/A3

Near Dayton, OH 45416

Tim

Job Details: 06/15/2021

Replaced main control due to unit shutting down early on sensor dryer. Double checked sensors and wire harness all checks ok. Unit heating and drying properly.

We serviced a

SAMSUNG REFRIGERATOR

Model RF263TEAESR/AA

Near Dayton, OH 45410

Tim

Job Details: 06/15/2021

Checked unit over found that there was ice jammed in the icemaker. Cleared out jammed ice and tested unit and it started making ice. Unit is making ice now and functioning properly

We serviced a

BOSCH DISHWASHER

Model SPX68U55UC

Near Dayton, OH 45420

Tim

Job Details: 06/15/2021

Removed dishwasher from stand built into cabinet. Inspected and found external drain line leaking that isnt factory drain line for dishwasher. Instructed customer to have extension replaced by plumber. No leaks from dishwasher.

We serviced a

BOSCH MICROWAVE

Model HMC87151UC/01

Near Dayton, OH 45419

Tim

Job Details: 06/15/2021

Disassembled and replaced fuse and wiring harness. Checks ok

We serviced a

SAMSUNG DRYER

Model DV45H6300GG/A3

Near Dayton, OH 45409

Tim

Job Details: 06/15/2021

Checked unit over found that the unit wasnt sensing and shutting off after 2 mins. Cleaned sensor bars and reprogrammed control. Tested again and unit ran 7 minutes and added more time. Unit functioning normal. Instructed them on time dry settings. If it still has issue will need new control.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF1A

Near Dayton, OH 45420

Tim

Job Details: 06/15/2021

Replaced control and display . Checks ok

We serviced a

BOSCH DISHWASHER

Model SHY56A05UC/23

Near Dayton, OH 45419

Tim

Job Details: 06/15/2021

Check unit over found the dishwasher would not power up. Slid dishwasher out and tested power found the power cord feeding the dishwasher was melted. Instructed customer to contact electrician about fixing issue. Did not reinstall the dishwasher per customers request.

We serviced a

KENMORE REFRIGERATOR

Model 253.7481340G

Near Dayton, OH 45432

Tim

Job Details: 06/15/2021

Checked unit over found shorted icemaker. Replaced icemaker and tested valve. Valve is working properly the customer does not have proper water pressure. Only fills three cubes with water. Unit has a saddle valve in the basement instructed customer to have valve replaced to get better water pressure

We serviced a

SAMSUNG DRYER

Model DV448AEP/XAA

Near Dayton, OH 45431

Tim

Job Details: 06/15/2021

Replaced shorted heater. Checks ok; used 1 DE486A () from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTSR

Near Beavercreek, OH 45434

Tim

Job Details: 06/15/2021

Cleared frozen drain and adjusted temps. Checks ok. Customer complaining about cooling issues intermittently couldnt find any issues at the time. If it has more issues it'll need refrigerator evaporator cover and control.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPC4221AW0A

Near Russells Point, OH 43348

Steve

Job Details: 06/15/2021

Adjusted door spring tension to prevent door from closing while in the open position

We serviced a

GE REFRIGERATOR

Model GFE28HSHDSS

Near Belle Center, OH 43310

Steve

Job Details: 06/15/2021

All components are working. Found no mechanical failures. GE has several software updates to correct frosting issues on FF and FZ evaporator covers along with several other enhanced operations. Recommend updating software prior to replacing any parts.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2867PFHA

Near Tipp City, OH 45371

Steve

Job Details: 06/15/2021

"Icemaker not working due to frozen over icemaker evaporator found open thermostat and heater assembly. Replaced both parts unit checks OK; used 1 5303918810 (Thermostat), and 1 242094802 (Def heater) from stock"

We serviced a

WHIRLPOOL RANGE

Model RS675PXV

Near Troy, OH 45373

Steve

Job Details: 06/15/2021

Replaced parts, checks okay

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Casstown, OH 45312

Steve

Job Details: 06/15/2021

"Tested all icemaker functions unit seems to be operating fine at this time. Upon arrival the icemaker was shut off and all ice was removed from bucket. Also customer had concern with moisture buildup on mullion flap tested mullion heater and voltage. Unit checks OK, customers humidity in the home is also causing issues with moisture on windows. Unit checks out OK.

We serviced a

SAMSUNG RANGE

Model NE59J7630SG/AA 01

Near Liberty Township, OH 45044

Steve G

Job Details: 06/15/2021

Unit will not unlock the oven door and no display. Found the cabinet fuse was out. Installed new fuse. Cycled.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBBC/AA 07

Near Mason, OH 45040

Steve G

Job Details: 06/15/2021

Installed new main board and refrigerator back wall. Moved sensor. Cycled.

We serviced a

GE REFRIGERATOR

Model GFE26JYMNFFS

Near Mason, OH 45040

Steve G

Job Details: 06/15/2021

Customer states that the freezer door handle keeps falling off. Found that the handle was lose and reseated handle and tap it to the right, tests ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near West Chester Township, OH 45069

Steve G

Job Details: 06/15/2021

Install new icemaker, refrigerator fan, back wall assembly and main board customer had unit out of the hole and water was disconnected tech reconnected water for the customer did not see any leaks prior to pushing back.

We serviced a

GE RANGE

Model PTD7000SN2SS

Near West Chester Township, OH 45069

Steve G

Job Details: 06/15/2021

Installed new door skin on oven , checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHD2250TS5

Near Mason, OH 45040

Steve G

Job Details: 06/15/2021

Installed new water filter housing and bin and shelf. Cycled.

We serviced a

GE RANGE

Model JTS3000SN1SS

Near Tipp City, OH 45371

Shawn H

Job Details: 06/15/2021

Installed new inner glass kit. All ok.

We serviced a

KITCHEN AID DISHWASHER

Model KDTE254EBL1

Near Vandalia, OH 45377

Shawn H

Job Details: 06/15/2021

Upon arrival customer stated that unit wont fill with water. Ran rinse only to verify. Unit not getting voltage to the water valve. Inspected unit and found float switch stuck. Freed switch and unit is now filling with no issue. Unit is washing as it should. All ok. Advised customer on maintenance to prevent scale build up on slot switch. Please mail out receipt.

We serviced a

MAYTAG REFRIGERATOR

Model MZD2665HEB

Near Brookville, OH 45309

Shawn H

Job Details: 06/15/2021

Customer states that unit leaked from ice maker but before leak it stopped making ice. Forced ice maker to cycle and it is not calling for water. Suspect ice maker shorted and continually cycled causing water to overfill. Customer does not wish to proceed with repairs.

We serviced a

WHIRLPOOL WASHER

Model WTW8500BC0

Near West Alexandria, OH 45381

Shawn H

Job Details: 06/15/2021

Customer states that unit is showing ul error and wont spin. Ul is an unbalanced lid error. Customer stated that machine is loud in spin when it does spin. Ran unit in diagnostics to test. Tub is shaking bad in spin but unit will spin. Drive hub is worn causing tub to shake. Bearings are worn causing noise. Due to age and cost of repair the customer does not wish to proceed.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF1A

Near Eaton, OH 45320

Shawn H

Job Details: 06/15/2021

Customer states that the door wont close. Inspected unit and found latch stuck closed. Replaced latch and adjusted catch. Unit is starting as it should now. All ok.

We serviced a

BOSCH DISHWASHER

Model SHV863WD3N/13

Near Waynesville, OH 45068

Sam

Job Details: 06/15/2021

Inspected the unit and found a small amount of water by the filter and the drain line running to the left side of the sink instead of to the garbage disposal. Cleared the drain and advised the customer to have drain line moved over to the garbage disposal. All checks ok.

We serviced a

GE DISHWASHER

Model DDT595SMJ4ES

Near Springboro, OH 45066

Sam

Job Details: 06/15/2021

Inspected unit and found the upper sprayarm had come off the basket and the lower sprayarm had minor cracks throughout it. Installed lower sprayarm and reinstalled upper spray arm. All checks OK

We serviced a

SAMSUNG DRYER

Model DVE50M7450WA3

Near Springboro, OH 45066

Sam

Job Details: 06/15/2021

"Inspected the unit and found an error code for HC. Ran a test cycle and found the unit shutting off after roughly 7 minutes. Provided the customer with an estimate and they approved the repair. Installed parts and ran a test cycle, all checks ok.; used 1 DE486A (Heater) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESG/AA

Near Middletown, OH 45042

Sam

Job Details: 06/15/2021

Inspected unit and found damage to the freezer door and handle. Called Lowes extended warranty and provide them with diagnostics and parts needed. Damage considered cosmetic and not normal wear and tear. Spoke with Jeff at Lowes extended warranty and the repair is not covered under the warranty.

We serviced a

SAMSUNG WASHER

Model WF45N5300AW/US

Near Franklin, OH 45005

Sam

Job Details: 06/15/2021

Inspected the unit and found an error code for oversuds. Ran a test cycle and the unit ran the drain pump for several minutes to try and empty the basket. Used water valves. Unit filled with water and ran a test cycle with no issues. All checks OK. I advised the customer to make sure they're using the cleaning tablets on a regular basis to help break down the detergent.

We serviced a

FRIGIDAIRE DISHWASHER

Model GPDB698JC1

Near Franklin, OH 45005

Sam

Job Details: 06/15/2021

Inspected unit and found one of the hinges and springs had come loose. Reattached Springs. All checks OK.

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESG/AA

Near Lebanon, OH 45036

Sam

Job Details: 06/15/2021

Inspected unit and found the mullion not lining up properly with the catch. Made adjustments. Door opening and closing properly now. All checks OK

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Liberty Township, OH 45044

Sam

Job Details: 06/15/2021

Installed parts. Ran a test cycle and all checks ok.

We serviced a

KITCHEN AID DISHWASHER

Model KUDE60FXBL4

Near Lebanon, OH 45036

Sam

Job Details: 06/15/2021

Inspected unit and found the upper dish rack adjusters broke. Installed new adjusters and rail. All checks OK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Versailles, OH 45380

Kevin

Job Details: 06/15/2021

"Replaced fill tube and ice maker. Cycled unit, had fill with water, no overspray. Unit checks ok."

We serviced a

SAMSUNG REFRIGERATOR

Model RS265TDBP/XAA

Near Arcanum, OH 45304

Kevin

Job Details: 06/15/2021

"Replaced fresh food evaporator cover. Powered unit back on, no errors on control. Compressor is running, told customer give it a good 12 to 24 hrs to cool and monitor. Unit checks ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Arcanum, OH 45304

Kevin

Job Details: 06/15/2021

"Found icemaker tray came out of plastic framing, thermistor dangling. Replaced with new icemaker. Unit checks ok.; used 1 243297613 (Icemaker) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Centerville, OH 45458

Kevin

Job Details: 06/15/2021

Cabinet is bowed and not letting freezer door seal properly. The unit is non repairable called HBW-Anhelica-auth#203345808175 and they waved deductible

We serviced a

HAIER REFRIGERATOR

Model HRQ16N3BGS

Near Union City, IN 47390

Kevin

Job Details: 06/15/2021

"Upon arrival, took temperature checks reading in high 60s in fresh food section and around 5F in freezer. All food was removed already from fresh food, freezer contents still there. Customer noticed it was warming last Friday, said freezer contents seemed ok. Removed freezer food, checked evaporator cover no problems with excess frost etc, evaporator fan is running and blowing out air. Removed shelving and fresh food cover, checked for proper air flow ok. Gave recommendations and things to keep an eye on. Unit is counterdepth, it was explained possible issue with right hand door switch not working properly! Collected service call."

We serviced a

KENMORE REFRIGERATOR

Model 253.7419440G

Near Dayton, OH 45417

Kevin

Job Details: 06/15/2021

Adjusted the door gasket.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TE4

Near Lebanon, OH 45036

Kevin

Job Details: 06/15/2021

Installed the dye drier and recharged unit and is checking ok

We serviced a

FRIGIDAIRE FREEZER-VERTICAL

Model FFFH17F2QWA

Near Dayton, OH 45404

Kevin

Job Details: 06/15/2021

Unit is frosted up, defrost timer stuck. Replaced parts and instructed customer to defrost and start back up.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Xenia, OH 45385

Kevin

Job Details: 06/15/2021

Installed control board, fan motor and damper and checks ok .

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRS267ZCB1

Near Dayton, OH 45424

Kevin

Job Details: 06/15/2021

Unit has a sealed system issue and not worth repairing

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS5

Near Springfield, OH 45504

Brad Anders

Job Details: 06/15/2021

"Installed new dispenser and rack adjusters, unit checks ok."

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ

Near Springfield, OH 45504

Brad Anders

Job Details: 06/15/2021

"Installed new control, unit checks ok."

We serviced a

SAMSUNG DRYER

Model DV42H5200EF

Near Jamestown, OH 45335

Brad Anders

Job Details: 06/15/2021

"Found heating element open, found roller fallen off, installed new roller and element, unit checks ok.; used 1 De486a (Element), and 1 Dc97-16782a (Roller) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE0

Near Springfield, OH 45502

Brad Anders

Job Details: 06/15/2021

"Found display showing H1 error on freezer side, recalibrated control, all operations test ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF5

Near Cedarville, OH 45314

Brad Anders

Job Details: 06/15/2021

"Installed new control, unit checks ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near New Carlisle, OH 45344

Brad Anders

Job Details: 06/15/2021

"Installed new icemaker, unit checks ok."

We serviced a

LG WASHER

Model WT5101HV

Near Fairborn, OH 45324

Brad Anders

Job Details: 06/15/2021

"Found rotor dragging on stator, gearcase worn out, washplate stripped, needs stator, rotor, gearcase, and washplate. Rotor is no longer available. Unit cannot be repaired."

We serviced a

MAYTAG OVEN

Model MEW6630DDS

Near De Graff, OH 43318

Steve

Job Details: 06/15/2021

Oven not heating due to faulty bake relay on main control board. Parts show no longer available since April 2020. Unit is about 18 years old located in kitchen double wall oven; rqstng P&A on 1 WP8507P323-60 (Control board..)

We serviced a

WESTINGHOUSE RANGE

Model NO MODEL TAG COMPLET

Near Dayton, OH 45429

Tim

Job Details: 06/15/2021

Checked unit over found that the unit was not heating in the oven in the front right in front left burner were not heat up at all. Needs new thermostat and front right in front left switches. Unit is about 50 years old in the kitchen unit is missing model and serial tag. Pictures attached. Not repairable.; rqstng P&A on 1 ##### (Thermostat) and 1 ##### (Front right switch) and 1 ##### (Front left switch)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Monroe, OH 45050

Steve G

Job Details: 06/15/2021

Unit is not washing; ordrng 1 W11498797 (Board)

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW0

Near Troy, OH 45373

Steve

Job Details: 06/15/2021

"Unit will not power on. Unit has power. Issues with touchpad prior, now wont even turn on. Recommend control and panel; rqstng P&A on 1 W10861501 (Console..) and 1 W10812418 (Control..)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R6241SR/AA

Near Piqua, OH 45356

Steve

Job Details: 06/15/2021

"Installed new main control board and temperature sensor. Now have a voltage coming from computer still showing 6C error code, checked harness indoor harness and need to replace left hand refrigerator door; rqstng P&A on 1 Left hand FF door.., states that autho needed"

We serviced a

KENMORE REFRIGERATOR

Model 253.7031921

Near Englewood, OH 45322

Shawn H

Job Details: 06/15/2021

"Customer states that unit isnt cooling well in the fresh food section and upper ice maker stopped making ice. Inspected and found evaporator covered in frost. Frost is keeping air from moving to upper section. Unit isnt defrosting. Forced unit into defrost and control is sending voltage to the heater and through it but not through the defrost thermostat. Ice maker stopped making ice due to frost build up. Unit needs air handler kit, defrost thermostat, and heater. Customer to thaw unit for 48 hours. ; ordrng 1 242046001 (Defrost thermostat) and 1 5303918410 (Defrost heater), used 1 5303918784 (AIR HANDLER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Vandalia, OH 45377

Shawn H

Job Details: 06/15/2021

"Customer states that large, with heavy loads the unit goes out of balance and walks. Unit is level and tub is tight to hub. Suspension set has a large amount of rebound causing out of balance. Unit needs suspension set.; rqstng P&A on 1 W11130362 (Suspension set)"

We serviced a

SAMSUNG WASHER

Model WA50R5200AW/US

Near Dayton, OH 45429

Sam

Job Details: 06/15/2021

"Inspected the unit and found one of the main drain lines running between the basket and drain pump had a small cut in the line causing it to leak. Leaks from water valve as well, installed valve. Ordering part.; rqstng P&A on 1 DC67-01057A (Hose)"

We serviced a

ROPER WASHER

Model RTW4516FW2

Near New Paris, OH 45347

Shawn H

Job Details: 06/15/2021

Customer states that unit wont advance past the rinse portion. Put unit into diagnostics to check for errors. F8E1 fill error present. Unit wont advance because unit looks for cold water only in rinse. Forced valve on and it gets voltage but barley opens. Removed hose to inspect for blockages. Some rust in screen. Cleared screen and ran to test. Valve still not opening fully. Unit needs valve assembly. ; ordrng 1 W11210459 (Water valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Greenville, OH 45331

Kevin

Job Details: 06/15/2021

Fixed by reinstalling customers icemaker bail arm. Told customer to monitor. Also noted door seals going bad. Ordering 2 new gaskets. Pics attached.; ordrng 2 W10830162 (Gaskets for left and right door grey)s

We serviced a

HISENSE REFRIGERATOR

Model HBM17158SS

Near Greenville, OH 45331

Kevin

Job Details: 06/15/2021

"Upon arrival unit is measuring 67F in both refrigerator and freezer compartments. Lights working, fan working and damper is open. Compressor not running and is cold to the touch. Upon observation a mouse has chewed onto the wiring and power cord. Will need a new power cord, possibly start device for compressor and circuit board located in compressor compartment. Talked to,Shari and sent pic over.; saved tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSG/AA

Near Bradford, OH 45308

Kevin

Job Details: 06/15/2021

Frost and ice buildup in icemaker compartment. ; ordrng 1 Da82-02675a (Imk svc kit)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Springfield, OH 45503

Brad Anders

Job Details: 06/15/2021

"Found drain pump not turning properly, control not responding, ordered control and pump. Located in the kitchen, manufactured 3/2020.; rqstng P&A on 1 W11410063 (Control) and 1 W11497943 (Drain pump)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Dayton, OH 45424

Kevin

Job Details: 06/15/2021

Controls on pantry door is out need to order new pantry door ; ordrng 1 DA81-03683W (Pantry door)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGSS2335TF3

Near Springfield, OH 45504

Brad Anders

Job Details: 06/15/2021

"Found icemaker not cycling properly, ordered icemaker.; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Riverside, OH 45431

Tim

Job Details: 06/14/2021

Replaced agitator. Checks ok

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS02

Near Dayton, OH 45431

Tim

Job Details: 06/14/2021

Unit needs new touchpad assembly and main control board. Spoke with Lowes and they were not able to come up with the parts because they were also on backorder. Spoke with Britney at Lowes and they are putting the unit into options and will speak with the customer about replacement

We serviced a

KENMORE COOKTOP

Model 790.332334

Near Beavercreek, OH 45430

Tim

Job Details: 06/14/2021

Removed cooktop. Disassembled and fixed wire harness for spark ignitor. Reassembled unit and reinstalled. Checks ok

We serviced a

GE RANGE

Model JKD3000SN1SS

Near Dayton, OH 45440

Tim

Job Details: 06/14/2021

Unit functioning normal and light sockets test good. Instructed customer to replace lights bulb.

We serviced a

GE DISHWASHER

Model GDT605PSM6SS

Near Sugarcreek Township, OH 45440

Tim

Job Details: 06/14/2021

Found missing screw on dispenser. Installed new screw. Checks ok

We serviced a

GE RANGE

Model JBS86SP1SS

Near Dayton, OH 45440

Tim

Job Details: 06/14/2021

Attached pictures of cooktop issues and did inform the customer that GE would not be covering this because it is not considered a manufacture defect.

We serviced a

LG DISHWASHER

Model LDF7551ST

Near Bellbrook, OH 45305

Tim

Job Details: 06/14/2021

Checked unit over found that the unit needs new wash motor due to loud noise during wash cycle. No repair due to cost

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQ01

Near Bellbrook, OH 45305

Tim

Job Details: 06/14/2021

Cleaned around buttons and adjusted the cover for buttons. Checks ok

We serviced a

BOSCH REFRIGERATOR

Model B36CT80SNS/06

Near Dayton, OH 45459

Tim

Job Details: 06/14/2021

Replaced parts, unit checks okay

We serviced a

ROPER REFRIGERATOR

Model RT18AKXGN00

Near Washington Township, OH 45458

Tim

Job Details: 06/14/2021

Checked unit over found plugged drain line. Disassembled unit. Cleared drain line with steamer and had to run wire completely through drain to clear. Checks ok

We serviced a

LG DRYER

Model DLE3170W

Near Dayton, OH 45459

Tim

Job Details: 06/14/2021

Disassembled and fixed start button. Checks ok

We serviced a

WHIRLPOOL DRYER

Model WED8200YW2

Near Dayton, OH 45431

Tim

Job Details: 06/14/2021

Disassembled unit and replaced thermostat. Tested unit. Heating properly. Checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TW0

Near West Milton, OH 45383

Steve

Job Details: 06/14/2021

Installed new door gasket.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VW0

Near Piqua, OH 45356

Steve

Job Details: 06/14/2021

"Customer concern with small droplets freezing from the freezer ceiling. Checked freezer door it is sealing properly and it is pulling vacuum after it is closed, advised customer not to mess with any adjustments and a new door is to be installed"

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near West Liberty, OH 43357

Steve

Job Details: 06/14/2021

Installed new water valve unit is operating properly; used 1 203741 (Water valve) from stock