We serviced a
SAMSUNG RANGE
Model NE59J7630SS/AA
Near Dayton, OH 45424
Brad Anders
Job Details: 06/16/2021
"Found display distorted, installed new display, unit checks ok."
We serviced a
KENMORE WASHER
Model 796.402729
Near Springfield, OH 45504
Brad Anders
Job Details: 06/16/2021
"Installed new rotor and RPS sensor, unit checks ok."
We serviced a
GE DISHWASHER
Model FDB520RHS2A
Near Dayton, OH 45432
Tim
Job Details: 06/16/2021
"Unit leaking water and wont run through cycle now. Heating element melted into tub and sump and causing unit to leak and shorted out motor. Needs control, motor, sump, tub and heater. Unit 10 years old in the kitchen. Unit very low end ; rqstng P&A on 1 154729301 (Tub) and 1 154844301 (Motor), ordrng 1 5304512731 (Control), rqstng P&A on 1 154665201 (Heater), ordrng 1 154728201 (Sump), states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Springfield, OH 45503
Brad Anders
Job Details: 06/16/2021
"Found ice build up around fresh fan evaporator fan, defrosted ice away, put permagum around refrigerant line to prevent air leaks. Unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near North Lewisburg, OH 43060
Steve
Job Details: 06/16/2021
"Washing machine is completely unresponsive, no lights, no power. Cannot enter service mode. Recommend new control panel and main control board; rqstng P&A on 1 W11115199 (Control panel..) and 1 W11209420 (Main control ..)"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Germantown, OH 45327
Tim
Job Details: 06/16/2021
"Unit is throwing multiple codes one for a miscommunication between the control and the user interface and the other for a bad pressure switch. Needs new control and display along with pressure switch; rqstng P&A on 1 W11201286 (Control) and 1 W10911044 (Control panel), ordrng 1 W11044559 (Pressure switch hose) and 1 W10448876 (Pressure switch), states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Pleasant Hill, OH 45359
Steve
Job Details: 06/16/2021
Console switch assembly is bad; ordrd 1 5304517587 (Switch assembly)
We serviced a
ELECTROLUX DRYER
Model EFME617STT0
Near Troy, OH 45373
Steve
Job Details: 06/16/2021
E64. Open heater error; ordrd 1 137114000 (Heater)
We serviced a
SAMSUNG REFRIGERATOR
Model RF22KREDBSR/AA
Near West Alexandria, OH 45381
Shawn H
Job Details: 06/16/2021
Customer states that ice cubes are soft and has a noise from the back of the ice maker. Checked unit for errors and found 40c. Ice room fan error. Inspected and found fan frozen up. Frost is only around the fan. Fan was making noise and now isnt running. This is why the cubes are soft. Thawed frost from fan and it will not come on. Unit needs auger assembly and main board. ; ordrng 1 DA94-02963C (Main PCB) and 1 DA97-12540K (Auger assembly)
We serviced a
GE MICROWAVE OVEN
Model JVM3160RF6SS
Near Englewood, OH 45322
Shawn H
Job Details: 06/16/2021
Customer stated that door wont close and keeps light on. Inspected unit and found door not fully closing and latch not touching switch. Removed door to inspect hinges. Nothing is bent. Laid door on flat surface and it rocks. Door is warped. Unit needs door assembly. Customer is wanting a new unit. Advised her I cannot get a replacement for her. Advised her to contact her retailer. Please order door assembly. ; ordrng 1 WB56X34928 (Door Assembly)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFAA
Near Clayton, OH 45315
Shawn H
Job Details: 06/16/2021
Customer states that unit isnt cooling well in either section. Inspected unit and found frost build up on the evaporator cover. Unit isnt defrosting properly. Frost build up restricts air flow and is why it wont cool the fresh food section and freezer. Forced unit into defrost. Defrost circuit is good. Heater is warming as it should. Found evaporator thermistor not secured to bill evaporator. Secured sensor. Tested sensors at harness and they are testing within spec for the temperature it is at. Control isnt sensing temperature of evaporator properly and wont defrost. Also upper ice maker is frosting up and is in need of air handler kit. Unit needs air handler kit and control. ; ordrng 1 5304502779 (Main board) and 1 5303918784 (Air handler kit)
We serviced a
SAMSUNG DRYER
Model DVE50M7450WA3
Near Springboro, OH 45066
Sam
Job Details: 06/16/2021
Need to update customer.; saved tckt
We serviced a
GE DRYER
Model GLER331AS2
Near Dayton, OH 45414
Shawn H
Job Details: 06/16/2021
Customer states motor seems slow and makes noise when running. Ran to test and noise is coming from the blower housing. Removed front to inspect and found blower wheel loose from motor. Wheel is cracked and needs replaced. Only way to get wheel is with entire housing. ; ordrng 1 131775600 (Blower housing) and 1 134844410 (Knob)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9580SG/AA
Near Greenville, OH 45331
Kevin
Job Details: 06/16/2021
"Ice flap is not sealing properly because its holding water. Will replace bucket as it has some cracks and may not seal properly and ice room fan. Need auth from Fortegra.; ordrng 1 DA97-14474C (Ice bucket) and 1 DA31-00070E (Ice room fan)"
We serviced a
SAMSUNG WASHER
Model WA52M7750AV/A4
Near Bradford, OH 45308
Kevin
Job Details: 06/16/2021
"Unit needs new lid replacement, picture attached. Ordering both hinge springs.; ordrng 1 DC97-18845S (Lid assembly) and 1 DC97-16923C (Hinge left) and 1 DC97-16923L (Hinge right)"
We serviced a
SAMSUNG RANGE
Model NE595R0ABSR/AA
Near Xenia, OH 45385
Brad Anders
Job Details: 06/16/2021
"Found unit giving SE error code, ordered main control and switch membrane.; ordrng 1 De92-03045f (Main board) and 1 Dg34-00020A (Switch Membrane)"
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Xenia, OH 45385
Kevin
Job Details: 06/16/2021
Main board and fan motors arent communicating properly ordered parts to be installed; ordrng 1 WR60X32088 (Fan) and 1 WR60X31997 (Fan) and 1 WR55X31990 (Main brd)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Arcanum, OH 45304
Kevin
Job Details: 06/16/2021
"Customer issue freezer led lights completely out, then upper ceiling lights in unit are dim, lights on side are good and bright. Took temperature checks okay, 37F in refrigerator and 2F in freezer, upper and lower icemaker working no known issues. Found bulletin W11460554D about freezer light module. Says to order kit W10695459 for a white liner. Also,ordering 2 led lights for upper ceiling unit for frig.; ordrng 1 W10695459 (Freezer led module) and 1 W11239944 (Led harness and module with led lights)"
We serviced a
SAMSUNG DRYER
Model DVE50R5400V/A3
Near Dayton, OH 45416
Tim
Job Details: 06/15/2021
Replaced main control due to unit shutting down early on sensor dryer. Double checked sensors and wire harness all checks ok. Unit heating and drying properly.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESR/AA
Near Dayton, OH 45410
Tim
Job Details: 06/15/2021
Checked unit over found that there was ice jammed in the icemaker. Cleared out jammed ice and tested unit and it started making ice. Unit is making ice now and functioning properly
We serviced a
BOSCH DISHWASHER
Model SPX68U55UC
Near Dayton, OH 45420
Tim
Job Details: 06/15/2021
Removed dishwasher from stand built into cabinet. Inspected and found external drain line leaking that isnt factory drain line for dishwasher. Instructed customer to have extension replaced by plumber. No leaks from dishwasher.
We serviced a
BOSCH MICROWAVE
Model HMC87151UC/01
Near Dayton, OH 45419
Tim
Job Details: 06/15/2021
Disassembled and replaced fuse and wiring harness. Checks ok
We serviced a
SAMSUNG DRYER
Model DV45H6300GG/A3
Near Dayton, OH 45409
Tim
Job Details: 06/15/2021
Checked unit over found that the unit wasnt sensing and shutting off after 2 mins. Cleaned sensor bars and reprogrammed control. Tested again and unit ran 7 minutes and added more time. Unit functioning normal. Instructed them on time dry settings. If it still has issue will need new control.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF1A
Near Dayton, OH 45420
Tim
Job Details: 06/15/2021
Replaced control and display . Checks ok
We serviced a
BOSCH DISHWASHER
Model SHY56A05UC/23
Near Dayton, OH 45419
Tim
Job Details: 06/15/2021
Check unit over found the dishwasher would not power up. Slid dishwasher out and tested power found the power cord feeding the dishwasher was melted. Instructed customer to contact electrician about fixing issue. Did not reinstall the dishwasher per customers request.
We serviced a
KENMORE REFRIGERATOR
Model 253.7481340G
Near Dayton, OH 45432
Tim
Job Details: 06/15/2021
Checked unit over found shorted icemaker. Replaced icemaker and tested valve. Valve is working properly the customer does not have proper water pressure. Only fills three cubes with water. Unit has a saddle valve in the basement instructed customer to have valve replaced to get better water pressure
We serviced a
SAMSUNG DRYER
Model DV448AEP/XAA
Near Dayton, OH 45431
Tim
Job Details: 06/15/2021
Replaced shorted heater. Checks ok; used 1 DE486A () from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR
Near Beavercreek, OH 45434
Tim
Job Details: 06/15/2021
Cleared frozen drain and adjusted temps. Checks ok. Customer complaining about cooling issues intermittently couldnt find any issues at the time. If it has more issues it'll need refrigerator evaporator cover and control.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPC4221AW0A
Near Russells Point, OH 43348
Steve
Job Details: 06/15/2021
Adjusted door spring tension to prevent door from closing while in the open position
We serviced a
GE REFRIGERATOR
Model GFE28HSHDSS
Near Belle Center, OH 43310
Steve
Job Details: 06/15/2021
All components are working. Found no mechanical failures. GE has several software updates to correct frosting issues on FF and FZ evaporator covers along with several other enhanced operations. Recommend updating software prior to replacing any parts.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PFHA
Near Tipp City, OH 45371
Steve
Job Details: 06/15/2021
"Icemaker not working due to frozen over icemaker evaporator found open thermostat and heater assembly. Replaced both parts unit checks OK; used 1 5303918810 (Thermostat), and 1 242094802 (Def heater) from stock"
We serviced a
WHIRLPOOL RANGE
Model RS675PXV
Near Troy, OH 45373
Steve
Job Details: 06/15/2021
Replaced parts, checks okay
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Casstown, OH 45312
Steve
Job Details: 06/15/2021
"Tested all icemaker functions unit seems to be operating fine at this time. Upon arrival the icemaker was shut off and all ice was removed from bucket. Also customer had concern with moisture buildup on mullion flap tested mullion heater and voltage. Unit checks OK, customers humidity in the home is also causing issues with moisture on windows. Unit checks out OK.
We serviced a
SAMSUNG RANGE
Model NE59J7630SG/AA 01
Near Liberty Township, OH 45044
Steve G
Job Details: 06/15/2021
Unit will not unlock the oven door and no display. Found the cabinet fuse was out. Installed new fuse. Cycled.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBBC/AA 07
Near Mason, OH 45040
Steve G
Job Details: 06/15/2021
Installed new main board and refrigerator back wall. Moved sensor. Cycled.
We serviced a
GE REFRIGERATOR
Model GFE26JYMNFFS
Near Mason, OH 45040
Steve G
Job Details: 06/15/2021
Customer states that the freezer door handle keeps falling off. Found that the handle was lose and reseated handle and tap it to the right, tests ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near West Chester Township, OH 45069
Steve G
Job Details: 06/15/2021
Install new icemaker, refrigerator fan, back wall assembly and main board customer had unit out of the hole and water was disconnected tech reconnected water for the customer did not see any leaks prior to pushing back.
We serviced a
GE RANGE
Model PTD7000SN2SS
Near West Chester Township, OH 45069
Steve G
Job Details: 06/15/2021
Installed new door skin on oven , checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHD2250TS5
Near Mason, OH 45040
Steve G
Job Details: 06/15/2021
Installed new water filter housing and bin and shelf. Cycled.
We serviced a
GE RANGE
Model JTS3000SN1SS
Near Tipp City, OH 45371
Shawn H
Job Details: 06/15/2021
Installed new inner glass kit. All ok.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE254EBL1
Near Vandalia, OH 45377
Shawn H
Job Details: 06/15/2021
Upon arrival customer stated that unit wont fill with water. Ran rinse only to verify. Unit not getting voltage to the water valve. Inspected unit and found float switch stuck. Freed switch and unit is now filling with no issue. Unit is washing as it should. All ok. Advised customer on maintenance to prevent scale build up on slot switch. Please mail out receipt.
We serviced a
MAYTAG REFRIGERATOR
Model MZD2665HEB
Near Brookville, OH 45309
Shawn H
Job Details: 06/15/2021
Customer states that unit leaked from ice maker but before leak it stopped making ice. Forced ice maker to cycle and it is not calling for water. Suspect ice maker shorted and continually cycled causing water to overfill. Customer does not wish to proceed with repairs.
We serviced a
WHIRLPOOL WASHER
Model WTW8500BC0
Near West Alexandria, OH 45381
Shawn H
Job Details: 06/15/2021
Customer states that unit is showing ul error and wont spin. Ul is an unbalanced lid error. Customer stated that machine is loud in spin when it does spin. Ran unit in diagnostics to test. Tub is shaking bad in spin but unit will spin. Drive hub is worn causing tub to shake. Bearings are worn causing noise. Due to age and cost of repair the customer does not wish to proceed.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF1A
Near Eaton, OH 45320
Shawn H
Job Details: 06/15/2021
Customer states that the door wont close. Inspected unit and found latch stuck closed. Replaced latch and adjusted catch. Unit is starting as it should now. All ok.
We serviced a
BOSCH DISHWASHER
Model SHV863WD3N/13
Near Waynesville, OH 45068
Sam
Job Details: 06/15/2021
Inspected the unit and found a small amount of water by the filter and the drain line running to the left side of the sink instead of to the garbage disposal. Cleared the drain and advised the customer to have drain line moved over to the garbage disposal. All checks ok.
We serviced a
GE DISHWASHER
Model DDT595SMJ4ES
Near Springboro, OH 45066
Sam
Job Details: 06/15/2021
Inspected unit and found the upper sprayarm had come off the basket and the lower sprayarm had minor cracks throughout it. Installed lower sprayarm and reinstalled upper spray arm. All checks OK
We serviced a
SAMSUNG DRYER
Model DVE50M7450WA3
Near Springboro, OH 45066
Sam
Job Details: 06/15/2021
"Inspected the unit and found an error code for HC. Ran a test cycle and found the unit shutting off after roughly 7 minutes. Provided the customer with an estimate and they approved the repair. Installed parts and ran a test cycle, all checks ok.; used 1 DE486A (Heater) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESG/AA
Near Middletown, OH 45042
Sam
Job Details: 06/15/2021
Inspected unit and found damage to the freezer door and handle. Called Lowes extended warranty and provide them with diagnostics and parts needed. Damage considered cosmetic and not normal wear and tear. Spoke with Jeff at Lowes extended warranty and the repair is not covered under the warranty.
We serviced a
SAMSUNG WASHER
Model WF45N5300AW/US
Near Franklin, OH 45005
Sam
Job Details: 06/15/2021
Inspected the unit and found an error code for oversuds. Ran a test cycle and the unit ran the drain pump for several minutes to try and empty the basket. Used water valves. Unit filled with water and ran a test cycle with no issues. All checks OK. I advised the customer to make sure they're using the cleaning tablets on a regular basis to help break down the detergent.
We serviced a
FRIGIDAIRE DISHWASHER
Model GPDB698JC1
Near Franklin, OH 45005
Sam
Job Details: 06/15/2021
Inspected unit and found one of the hinges and springs had come loose. Reattached Springs. All checks OK.
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESG/AA
Near Lebanon, OH 45036
Sam
Job Details: 06/15/2021
Inspected unit and found the mullion not lining up properly with the catch. Made adjustments. Door opening and closing properly now. All checks OK
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Liberty Township, OH 45044
Sam
Job Details: 06/15/2021
Installed parts. Ran a test cycle and all checks ok.
We serviced a
KITCHEN AID DISHWASHER
Model KUDE60FXBL4
Near Lebanon, OH 45036
Sam
Job Details: 06/15/2021
Inspected unit and found the upper dish rack adjusters broke. Installed new adjusters and rail. All checks OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Versailles, OH 45380
Kevin
Job Details: 06/15/2021
"Replaced fill tube and ice maker. Cycled unit, had fill with water, no overspray. Unit checks ok."
We serviced a
SAMSUNG REFRIGERATOR
Model RS265TDBP/XAA
Near Arcanum, OH 45304
Kevin
Job Details: 06/15/2021
"Replaced fresh food evaporator cover. Powered unit back on, no errors on control. Compressor is running, told customer give it a good 12 to 24 hrs to cool and monitor. Unit checks ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Arcanum, OH 45304
Kevin
Job Details: 06/15/2021
"Found icemaker tray came out of plastic framing, thermistor dangling. Replaced with new icemaker. Unit checks ok.; used 1 243297613 (Icemaker) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Centerville, OH 45458
Kevin
Job Details: 06/15/2021
Cabinet is bowed and not letting freezer door seal properly. The unit is non repairable called HBW-Anhelica-auth#203345808175 and they waved deductible
We serviced a
HAIER REFRIGERATOR
Model HRQ16N3BGS
Near Union City, IN 47390
Kevin
Job Details: 06/15/2021
"Upon arrival, took temperature checks reading in high 60s in fresh food section and around 5F in freezer. All food was removed already from fresh food, freezer contents still there. Customer noticed it was warming last Friday, said freezer contents seemed ok. Removed freezer food, checked evaporator cover no problems with excess frost etc, evaporator fan is running and blowing out air. Removed shelving and fresh food cover, checked for proper air flow ok. Gave recommendations and things to keep an eye on. Unit is counterdepth, it was explained possible issue with right hand door switch not working properly! Collected service call."
We serviced a
KENMORE REFRIGERATOR
Model 253.7419440G
Near Dayton, OH 45417
Kevin
Job Details: 06/15/2021
Adjusted the door gasket.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TE4
Near Lebanon, OH 45036
Kevin
Job Details: 06/15/2021
Installed the dye drier and recharged unit and is checking ok
We serviced a
FRIGIDAIRE FREEZER-VERTICAL
Model FFFH17F2QWA
Near Dayton, OH 45404
Kevin
Job Details: 06/15/2021
Unit is frosted up, defrost timer stuck. Replaced parts and instructed customer to defrost and start back up.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Xenia, OH 45385
Kevin
Job Details: 06/15/2021
Installed control board, fan motor and damper and checks ok .
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRS267ZCB1
Near Dayton, OH 45424
Kevin
Job Details: 06/15/2021
Unit has a sealed system issue and not worth repairing
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Springfield, OH 45504
Brad Anders
Job Details: 06/15/2021
"Installed new dispenser and rack adjusters, unit checks ok."
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ
Near Springfield, OH 45504
Brad Anders
Job Details: 06/15/2021
"Installed new control, unit checks ok."
We serviced a
SAMSUNG DRYER
Model DV42H5200EF
Near Jamestown, OH 45335
Brad Anders
Job Details: 06/15/2021
"Found heating element open, found roller fallen off, installed new roller and element, unit checks ok.; used 1 De486a (Element), and 1 Dc97-16782a (Roller) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE0
Near Springfield, OH 45502
Brad Anders
Job Details: 06/15/2021
"Found display showing H1 error on freezer side, recalibrated control, all operations test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF5
Near Cedarville, OH 45314
Brad Anders
Job Details: 06/15/2021
"Installed new control, unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near New Carlisle, OH 45344
Brad Anders
Job Details: 06/15/2021
"Installed new icemaker, unit checks ok."
We serviced a
LG WASHER
Model WT5101HV
Near Fairborn, OH 45324
Brad Anders
Job Details: 06/15/2021
"Found rotor dragging on stator, gearcase worn out, washplate stripped, needs stator, rotor, gearcase, and washplate. Rotor is no longer available. Unit cannot be repaired."
We serviced a
MAYTAG OVEN
Model MEW6630DDS
Near De Graff, OH 43318
Steve
Job Details: 06/15/2021
Oven not heating due to faulty bake relay on main control board. Parts show no longer available since April 2020. Unit is about 18 years old located in kitchen double wall oven; rqstng P&A on 1 WP8507P323-60 (Control board..)
We serviced a
WESTINGHOUSE RANGE
Model NO MODEL TAG COMPLET
Near Dayton, OH 45429
Tim
Job Details: 06/15/2021
Checked unit over found that the unit was not heating in the oven in the front right in front left burner were not heat up at all. Needs new thermostat and front right in front left switches. Unit is about 50 years old in the kitchen unit is missing model and serial tag. Pictures attached. Not repairable.; rqstng P&A on 1 ##### (Thermostat) and 1 ##### (Front right switch) and 1 ##### (Front left switch)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Monroe, OH 45050
Steve G
Job Details: 06/15/2021
Unit is not washing; ordrng 1 W11498797 (Board)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Troy, OH 45373
Steve
Job Details: 06/15/2021
"Unit will not power on. Unit has power. Issues with touchpad prior, now wont even turn on. Recommend control and panel; rqstng P&A on 1 W10861501 (Console..) and 1 W10812418 (Control..)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6241SR/AA
Near Piqua, OH 45356
Steve
Job Details: 06/15/2021
"Installed new main control board and temperature sensor. Now have a voltage coming from computer still showing 6C error code, checked harness indoor harness and need to replace left hand refrigerator door; rqstng P&A on 1 Left hand FF door.., states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 253.7031921
Near Englewood, OH 45322
Shawn H
Job Details: 06/15/2021
"Customer states that unit isnt cooling well in the fresh food section and upper ice maker stopped making ice. Inspected and found evaporator covered in frost. Frost is keeping air from moving to upper section. Unit isnt defrosting. Forced unit into defrost and control is sending voltage to the heater and through it but not through the defrost thermostat. Ice maker stopped making ice due to frost build up. Unit needs air handler kit, defrost thermostat, and heater. Customer to thaw unit for 48 hours. ; ordrng 1 242046001 (Defrost thermostat) and 1 5303918410 (Defrost heater), used 1 5303918784 (AIR HANDLER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Vandalia, OH 45377
Shawn H
Job Details: 06/15/2021
"Customer states that large, with heavy loads the unit goes out of balance and walks. Unit is level and tub is tight to hub. Suspension set has a large amount of rebound causing out of balance. Unit needs suspension set.; rqstng P&A on 1 W11130362 (Suspension set)"
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Dayton, OH 45429
Sam
Job Details: 06/15/2021
"Inspected the unit and found one of the main drain lines running between the basket and drain pump had a small cut in the line causing it to leak. Leaks from water valve as well, installed valve. Ordering part.; rqstng P&A on 1 DC67-01057A (Hose)"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near New Paris, OH 45347
Shawn H
Job Details: 06/15/2021
Customer states that unit wont advance past the rinse portion. Put unit into diagnostics to check for errors. F8E1 fill error present. Unit wont advance because unit looks for cold water only in rinse. Forced valve on and it gets voltage but barley opens. Removed hose to inspect for blockages. Some rust in screen. Cleared screen and ran to test. Valve still not opening fully. Unit needs valve assembly. ; ordrng 1 W11210459 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Greenville, OH 45331
Kevin
Job Details: 06/15/2021
Fixed by reinstalling customers icemaker bail arm. Told customer to monitor. Also noted door seals going bad. Ordering 2 new gaskets. Pics attached.; ordrng 2 W10830162 (Gaskets for left and right door grey)s
We serviced a
HISENSE REFRIGERATOR
Model HBM17158SS
Near Greenville, OH 45331
Kevin
Job Details: 06/15/2021
"Upon arrival unit is measuring 67F in both refrigerator and freezer compartments. Lights working, fan working and damper is open. Compressor not running and is cold to the touch. Upon observation a mouse has chewed onto the wiring and power cord. Will need a new power cord, possibly start device for compressor and circuit board located in compressor compartment. Talked to,Shari and sent pic over.; saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Bradford, OH 45308
Kevin
Job Details: 06/15/2021
Frost and ice buildup in icemaker compartment. ; ordrng 1 Da82-02675a (Imk svc kit)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Springfield, OH 45503
Brad Anders
Job Details: 06/15/2021
"Found drain pump not turning properly, control not responding, ordered control and pump. Located in the kitchen, manufactured 3/2020.; rqstng P&A on 1 W11410063 (Control) and 1 W11497943 (Drain pump)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Dayton, OH 45424
Kevin
Job Details: 06/15/2021
Controls on pantry door is out need to order new pantry door ; ordrng 1 DA81-03683W (Pantry door)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSS2335TF3
Near Springfield, OH 45504
Brad Anders
Job Details: 06/15/2021
"Found icemaker not cycling properly, ordered icemaker.; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Riverside, OH 45431
Tim
Job Details: 06/14/2021
Replaced agitator. Checks ok
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS02
Near Dayton, OH 45431
Tim
Job Details: 06/14/2021
Unit needs new touchpad assembly and main control board. Spoke with Lowes and they were not able to come up with the parts because they were also on backorder. Spoke with Britney at Lowes and they are putting the unit into options and will speak with the customer about replacement
We serviced a
KENMORE COOKTOP
Model 790.332334
Near Beavercreek, OH 45430
Tim
Job Details: 06/14/2021
Removed cooktop. Disassembled and fixed wire harness for spark ignitor. Reassembled unit and reinstalled. Checks ok
We serviced a
GE RANGE
Model JKD3000SN1SS
Near Dayton, OH 45440
Tim
Job Details: 06/14/2021
Unit functioning normal and light sockets test good. Instructed customer to replace lights bulb.
We serviced a
GE DISHWASHER
Model GDT605PSM6SS
Near Sugarcreek Township, OH 45440
Tim
Job Details: 06/14/2021
Found missing screw on dispenser. Installed new screw. Checks ok
We serviced a
GE RANGE
Model JBS86SP1SS
Near Dayton, OH 45440
Tim
Job Details: 06/14/2021
Attached pictures of cooktop issues and did inform the customer that GE would not be covering this because it is not considered a manufacture defect.
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Bellbrook, OH 45305
Tim
Job Details: 06/14/2021
Checked unit over found that the unit needs new wash motor due to loud noise during wash cycle. No repair due to cost
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ01
Near Bellbrook, OH 45305
Tim
Job Details: 06/14/2021
Cleaned around buttons and adjusted the cover for buttons. Checks ok
We serviced a
BOSCH REFRIGERATOR
Model B36CT80SNS/06
Near Dayton, OH 45459
Tim
Job Details: 06/14/2021
Replaced parts, unit checks okay
We serviced a
ROPER REFRIGERATOR
Model RT18AKXGN00
Near Washington Township, OH 45458
Tim
Job Details: 06/14/2021
Checked unit over found plugged drain line. Disassembled unit. Cleared drain line with steamer and had to run wire completely through drain to clear. Checks ok
We serviced a
LG DRYER
Model DLE3170W
Near Dayton, OH 45459
Tim
Job Details: 06/14/2021
Disassembled and fixed start button. Checks ok
We serviced a
WHIRLPOOL DRYER
Model WED8200YW2
Near Dayton, OH 45431
Tim
Job Details: 06/14/2021
Disassembled unit and replaced thermostat. Tested unit. Heating properly. Checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TW0
Near West Milton, OH 45383
Steve
Job Details: 06/14/2021
Installed new door gasket.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VW0
Near Piqua, OH 45356
Steve
Job Details: 06/14/2021
"Customer concern with small droplets freezing from the freezer ceiling. Checked freezer door it is sealing properly and it is pulling vacuum after it is closed, advised customer not to mess with any adjustments and a new door is to be installed"
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near West Liberty, OH 43357
Steve
Job Details: 06/14/2021
Installed new water valve unit is operating properly; used 1 203741 (Water valve) from stock