Local Reviews
Powered by Fluid LOCALCourteous and knowledgeble
Haller - Dayton, OH
job well done
Jim - Brookville, OH
Worked to fix the refrigerator
Marge - Dayton, OH
He did a nice job
Friendly service
Tester - Greenville, OH
Competent, friendly service.
David
David - Dayton, OH
Very nice and was great with information. Was very helpful
Forbo
Forbes - Bellbrook, OH
Amazing service. Fast and professional.
Heidi
Heidi - Tipp City, OH
Great service
Michelle
Campbell - Washington Township, OH
Great service, fast repair.
Great Service
Johnny - Dayton, OH
fixed washer
Linda - New Carlisle, OH
They are great came quick, ordered the part and came quickly to fix it, I will definitely use them again
Ice Maker and cooktop issues
Zack - Xenia, OH
Great job! Technician explained everything and was prompt. Also gave me hints about better dishwasher performance.
Steve M.
WASHER FRIGIDAIRE FFTW4120SW1 "Fab softener not emptying. Removed fabric softener Just sign the piece of plastic from manufacturing blocking part of the drain area. Trimmed plastic, unit is draining properly into washer"
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA "Icemaker is freezing over. Needs new icemaker, y clip and auger. Adjust water line and seal iceroom.Found fan noise due to frost. Need to install new evap assembly due to excess frost build up. Install drain kit to fix clogged drain and water under crispers.Going to talk it over with wife"
Steve M.
RANGE GE PGS975SEP3SS Installed new igniter. Oven heating properly.
Steve M.
RANGE FRIGIDAIRE FFES3015PBF Customer instruct on how to operate bake timer. Unit operating OK
Steve M.
REFRIGERATOR KENMORE 106.536323 "Checked temps in fridge under food jars. Customer had thermometer sitting on shelf not accurate. Quick temp check 42. Doors had been opened,"
Steve M.
FREEZER FRIGIDAIRE LGHB2867PFHA Icemaker was operating OK upon arrival. Installed new user interface to correct faulty LED lighting on temperature display
Steve M.
WASHER SAMSUNG WA40J3000AW/A2 Xtra large load flashing. Slow fill error. Found loose wiring at water valve. Previous service was out and replace control boards and make repairs to washer. Checked all wiring harness and motor components unit checks OKIf customer continues to have issue with washer spinning out I already advised her that something has to be done with the floor in the homeThree years old located in laundry area
Steve M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Icemaker frozen over and broken end cap. Replaced icemaker Sealed iceroom. Adjusted fill tube installed y clip2 yrs old in kitchen.; used 1 DA97-15217D (IMK) from stock
Steve M.
DRYER SAMSUNG DV45K6200EZ/A3 Dryer is making a lot of squeaking noise due to a seized idler pulley. Replaced pulley dryer operating OKThree years old located in laundry Center; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Cleaned water valve line set. Unit filling with water properly.If problem persists a new water valve will need to be ordered
Steve M.
WASHER SAMSUNG WA50M7450AW/A4 "Customer getting UR and UL on display. Not spinning out final spin.Checked error codes. Ub in history. Unbalanced error. Previously installed mems sensor. 2nd servicer repalced sensor, main control, shifter and shocksSpoke to Tina @ LoweÕs service advantage. Unit is uneconomical for repair. Will contact customer in 24/48 hours."
Steve M.
RANGE FRIGIDAIRE FEB24S2ASV "Control panel will not power on, needs replaced12 yrs old wall oven in kitchenAutho #HBW 204348652009 Diego; ordrng 1 318185329 (clock white es100)"
Steve M.
DRYER WHIRLPOOL WED7300DW0 Dryer is constantly leaking water from steam nozzle and dryer. Need new water valve. Water damage to customers ceiling in kitchen‘s. Photos attached; ordrng 1 W11168813 (VALVE)
Steve M.
WASHER WHIRLPOOL WTW8500DC0 "Washer will not spin out loud grinding noise. Found that clutch simile went bad and damaged rotor assembly. Replaced both parts unit is operating properly and ran through factory calibrationTwo years old in laundry closet; ordrng 1 W10754161 (motor rotoR. (TS)), used 1 W10734521 (CLUTCH) from stock"
Steve M.
WASHER GE GTW680BSJ5WS Water valves leaking filling tub.; ordrd 1 WH13X26637 (WATER VALVE )
Steve M.
REFRIGERATOR SAMSUNG RF30KMEDBSG/AA Freezer not cooling. Error 71E. Con tact and Sampson tech-support need to install a filter dryer and check for leaks; ordrng 1 XXXX (DYE DRYER)
Steve M.
DRYER SAMSUNG DV42H5200EF/A3 Crack in dryer drumThree years old located in laundry room; ordrng 1 00000 (DRUM ASSEMBLY )
Steve M.
DRYER AMANA NED4655EW0 Unit not heating nor advancing timer. Installed new timer dryer is working properly. Four years old located in laundry roomDavid @warrentech 6743288 autho; ordrng 1 W11043389 (timer. (TS))
Steve M.
REFRIGERATOR MAYTAG MFW2055FRZ00 Unit not cooling. Entire evap frosted over. ; saved tckt
Steve M.
REFRIGERATOR MAYTAG MSB27C2XAM00 Refrigerator is not producing ice. Tested and ran through diagnostics need to replace icemaker optics test good; rqstng P&A on 1 W10251076(MARCONE) (icemaker) and 1 W11088499(MARCONE) (CONTROL (CORE))
Steve M.
WASHER LG WM3270CW Leaking water from main tub to pump hoseNeed to correct vent hHose as well; ordrng 1 4738ER1002A (TUB TO PUMP)
Steve M.
MICROWAVE FRIGIDAIRE FFMV164LSA "installed high-voltage transformer and fuses, units sparked from magnetron making a loud humming noise. Contacted AHS for additional parts. unit is being put into replacement options. do not order partsLabor auth. 107TSTL. Replacement options; ordrng 1 5304464072(DO) (magnetron)"
Steve M.
DISHWASHER ELECTROLUX EW24ID80QS0A Part defective; saved tckt
Steve M.
RANGE FRIGIDAIRE FFEH3054USA "RR element popped and sparked. ; ordrd 1 316436000 (switch,infinite sm) and 1 318178110 (element,surface)"
Steve M.
WASHER WHIRLPOOL WTW5500XW1 "Pressure sensor fault. pump is continuously running, damaged due to main board failure. Need board and pump5 yrs old main laundry area; rqstng P&A on 1 W10276397 (pump) and 1 W10392998 (cntrl-elec)"
Steve G.
DISHWASHER FRIGIDAIRE LGID2475QF6A Installed new right cosmetic strip
Steve G.
DRYER KENMORE 417.6172351 Customer states that the unit is not turning and was making a screeching noise. Installed new rear bearing kit. Cycled; pckd up 1 5303281153 (bearing kit-rear)
Steve G.
REFRIGERATOR WHIRLPOOL WRS321SDHW Customer was getting plastic pieces in her cups. Found that pieces of the ice container was cracked and falling into the ice. Installed new ice container. ; pckd up 1 WPW10558424 (ice-contnr)
Steve G.
WASHER MAYTAG MVWB755DW0 "Customer staters that the unit Is not washing. Found the wash plate teeth were striped out. Installed new washplate, cycled. ; pckd up 1 W10902814 (washplate)"
Steve G.
REFRIGERATOR MAYTAG MFI2569VEB3 Install new display assembly installed new I shoot assembly cycle test OK
Steve G.
REFRIGERATOR GE TFX25JRBB WW "Spoke to Jennifer at HBW. They did cover ice container. Due to where the customer lives and where the ice container is being install, the customer ask if we could drop it off in Miamisburg and not Mason. It’s a 40 Min drive for him and he is not living at the residence. Drop off at 1888 Sally circle. In Miamisburg. Autho 642248582131; pckd up 1 WR17X4312 (bucket&auger)"
Steve G.
WASHER SAMSUNG WF520ABP/XAA Customer unit is not spinning. Found that the tub support is out. Verbal est to customer was 1100 to 1200. Customer is not repairing the unit.
Steve G.
WASHER MAYTAG MVWB835DW3 Customer is getting an Error code of LF. Check hoses and check ok. Load test the unit and found the water valve was bad. Installed new valve. ; pckd up 1 W110966 (WATER VALVE)
Steve G.
RANGE SAMSUNG NE59M4310SS/AA Installed new front right large burner installed left rear and right rear small burners and installed new infinite switch cycled unit did show customer test OK
Steve G.
DISHWASHER MAYTAG KUDC210S0 Customer states that the unit had an awful odor on the first time using the unit. Filled up unit and unit did start to was fine. Tried several cycles and did notice that the water in drain was filling up the sink. Customer did put some cleaner in the dishwasher to mask the odor. Due to that the unit is over sudsing which may create a leak. From the door. Timer knob is slightly off but unit is ove 50 years old and parts are no longer available.
Steve G.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed new freezer light. Spoke to techline and they advised if the freezer light does not work install freezer light and the refrigerator lights came on. Return board.
Steve G.
WASHER WHIRLPOOL WTW8900BC0 Installed new pump assy. Cycled unit test ok.
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2611LWKA Customer states that the unit is loud. Found ice build up around the evap motor. Clear up ice and made an adjustment to the fan bracket.
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESGA/AA 01 "Customer states that the lower was not working. Installed new ice maker, cycled unit test ok. ; pckd up 1 DA97-07603B (ICE MAKER )"
Steve G.
DRYER SAMSUNG DV40J3000EW/A2 01 Customer states that the unit is not drying properly. Installed new thermistor cycled unit. Also advise the customer to have the house vent clean out again. Did pull out a had full of lint from the wall. Check outside and did not see any air flow. ; pckd up 1 DC32-00007A (thermistor)
Steve G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Customer states that the unit is not cooling. Found that the unit showed that the no cooling button was on. Hit the cooling off button unit did start up.
Steve G.
REFRIGERATOR HAIER HA10TG31SS Unit is getting power to the compressor the compressor was extremely hot but locked up unit also as an R 500 technician called Bender due to the size being a 10 ft.³ refrigerator as well as we do not work on our 500 they are not repairing the unit and put in the unit into options
Steve G.
RANGE - ELECTRIC SAMSUNG NE595R0ABSR/AA "Customer states that the oven is not heating up. Did see that the broil element was broken. Removed the back and check the bake element as well, and that wasn’t good either. Broil element is NLA With just the relay board and bake element customer verbal est was around $500. Customer is not going to repair."
Steve G.
DISHWASHER FRIGIDAIRE PLD2850RDC2 Installed new door latch test OK also customer had a screw for the mounting bracket was off tech installed new screw
Steve G.
DISHWASHER WHIRLPOOL WDF320PADW3 Installed new sump assembly low test unit check OK
Steve G.
WASHER GE GTW330ASK1WW Spoke to Cindy who authorize 175 laborMyrlende at NEW . Advised to her that the tub bold was seized to the transmission shaft she put the unit into buy out
Steve G.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Customer states that the unit is making noise. Customer is having upper ice maker issues. Noticed several spots on the outside of the ice room of ice build up. Ice room is not going into defrost.
Steve G.
LAUNDRY CENTER GE GTUP270EM4WW Customer states that the unit is loud in spin and drain . Load test the unit several times. Unit did check out ok. Unit was with the house when the customer purchased the unit.
Steve G.
REFRIGERATOR SAMSUNG RF4287HARS/AA 01 "Customers unit is not dispensing ice. Remove the display panel and noticed that the paddle to the ice switch was missing. Customer is going to repair unit himself. Did give customer part number, and information how to get one locally. DA97-08518D display with paddles."
Steve G.
DISHWASHER KITCHEN AID KUDE70FXSS6 Customer states that the unit is not filling. Found debris around the float switch holding it down. Clean up and cycled unit several times.
Steve G.
DRYER SAMSUNG DV45K7600EW/A3 01 Customer states that the unit makes a squealing noise when in use. Found the left rear roller was not moving. Replace the shaft and roller. Did notice front left roller was moving slow. Removed and was able to clean that roller up. Cycled test ok. Clean out the base of the unit. ; pckd up 1 DE7523 (ROLLER )
Steve G.
WASHER SAMSUNG WF350ANW/XAA "Customer states that the unit is banging. Found that the unit needs a tub job. Verbal est of $1100-$1200. Customer is not going repair the unit, Front and rear tub, spin basket, stator, rotor and door boot."
Steve G.
REFRIGERATOR SAMSUNG RF260BEAESR/AA Installed new main board. Check heater and fan. Tstok
Steve G.
REFRIGERATOR SAMSUNG RB195BSSB/XAA Customer stater that the unit started to get warm over the weekend. Did find frost build up again in the freezer department. called techline they recommend replacing all of the parts again. Adv that last time out tech did double check all the parts and connections. If everything does look good possible broken wire in the unit.9377513192Joe at AHS Adv that possible broken wire in the cabinet per techline since every thing was double checked. AHS is putting int options. Joe gave autho for trip. 107JEBL
Steve G.
DRYER SAMSUNG DV48J7770EP/A2 Customer states that the unit is not drying. Found that the unit is working find but the customers house bent is blocked. Found a lot of moisture inside of the vent hose. Customer has to install new house vent and check exit.
Steve G.
OVEN SAMSUNG n/a Installed new display and new main board cycled unit test OK
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Customer had an error code that was not on the list. Installed new main board and display. Plug unit in and cycled.
Steve G.
REFRIGERATOR BOSCH B21CL80SNS Install new icemaker and main board per tech line cycled test OK
Steve G.
MICROWAVE LG LMV1762ST/01 "Customer states that the unit is not heating. Unit was working fine. Customer was cooking at the time when the unit stop working. Customer spoke to vender and they are going to replace.Customer needs MAGTUBE,diode and CAPICATOR."
Steve G.
WASHER SAMSUNG WF56H9100AW/A2 Install new pressure switch cycled unit test OK
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2611PFCA "Customer states that the unit not holding temp. Check the evap and the evap was frosted up and check damper door and could hear the fan. Unit is making ice and did a water test with digital thermometer, put digital meter in the unit and let run for a while. Everything did check ok."
Steve G.
DISHWASHER JENN-AIR JBD8000AWS0 "Customer just had the unit installed, it was a floor model. Unit fills and does not wash; ordrd 1 WPW10418332 (pump&motor)"
Steve G.
REFRIGERATOR SAMSUNG RF26HFENDSR/AA 02 Customer states that the unit is not cooling and icing up. Customers unit is not going into defrost mode. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (EVAP COVER WITH FAN REFRIGERATOR SECTION) and 1 3333 (HEATER REFRIGERATOR SECTION)
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2740PE8A "Customer states that the ice maker was not filling. Installed new fill tube and user interface control. Cycled unit test ok. ; ordrng 1 5303918860TS (FILL TUBE KIT), pckd up 1 242058229 (user interface)"
Steve G.
WASHER SAMSUNG WA45H7000AW/A2 01 Customer states that the unit is loud in spin. Tilt the unit back and found that he unit gearcase is leaking oil all over. ; rqstng P&A on 1 1111 (CENTER SILVER CAP ON WASH PLATE) and 1 2222 (STATOR) and 1 3333 (ROTOR) and 1 4444 (GEARCASE) and 1 5555 (RPS SENSER) and 1 6666 (CLUTCH)
Steve G.
RANGE GE CGS990SETSS Customer state the unit had a smell burn. Found that the upper door switch melted.. . 4. Years old. In kitchen; ordrng 2 GEWB24K10068 (DOOR SWITCH )s
Steve G.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA 13 Customer states that the unit is not making ice and has build up. Customer needs new icemaker upgrade and kit; rqstng P&A on 1 DA81-05595A (SEALANT) and 1 DA82-02367A (CLIPS) and 1 DA97-13718C (ICE MAKER )
Steve G.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Customer states that the unit was worked on 2 days ago by another company. They came back out and told the customer they didn’t know and to call the home warranty company. WPW10873791 ice maker WPW11035841 main board dual water valve. ; rqstng P&A on 1 WPW10873791 (ICE MAKER ) and 1 WPW11035841 (MAIN BOARD ) and 1 WPWPW10341320 (WATER VALVE )
Steve G.
REFRIGERATOR GE TFX25JRBB WW Customer states that ice is coming out with rust. Ice container. Wr17x4312Jennifer at HBW approved the repair
Steve G.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Customer states that the unit freezer handle fell off. Found that eh handle bracket on the left side was broken. .Plus the customer has ice maker issues as well. ; rqstng P&A on 1 1111 (FREEZER DOOR SS) and 1 DA81-05595A (SEALANT) and 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER )
Steve G.
DISHWASHER WHIRLPOOL WDT710PAHW1 Customer states the the unit is not turning on. Check power to the main board and is getting power. ; rqstng P&A on 1 W11116422 (panel-cntl) and 1 W11306302 (cntrl-elec)
Steve G.
RANGE FRIGIDAIRE RE-97-BK Customer states that while cooking the lower oven got extremely hot and saw sparks. Tech check both upper oven and lower oven. Customer needs upper oven and lower thermostat and lower oven bake element. Unit is 50 years old in the kitchen. ; rqstng P&A on 1 1111 (UPPER THERMOSTAT) and 1 2222 (LOWER THERMOSTAT) and 1 3333 (LOWER BAKE ELEMENT)
Steve G.
MICROWAVE FRIGIDAIRE FGMV176NTF Customer states that the unit is dead. Found that secondary switch was bad and that the holder was cracked. Installed new holder and switch . Load test. ; ordrng 1 FR5304509457TS (SWITCH HOLDER) and 1 FR5304509460TS (SWITCH)
Steve G.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA 06 Customer just had new ice maker installed. Ice maker was working great for several days then the ice maker stop. Customer hit the reset button and did not get any ice . Tech installed new ice maker. Cycle. Defective new. ; ordrng 1 DA97-15217BTS (ICE MAKER )
Steve G.
WASHER WHIRLPOOL WTW8900BC0 Customer unit is not pumping out correctly. Remove pump and customer needs pump assy tech order part and schedule for Thursday ; ordrd 1 WPW10409079 (pump-water)
Steve G.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Mike techline Customer states that the unit is making loud fan noise. Per techline add screws to the back tabs. RTV entire cover. After talking to the customer he is going to call manufacture to see if they will cover. Customer does need to shut down for to days prior. 12990529 screws. 3.29.; ordrd 2 12990529 (SCREWS)s
Steve G.
MICROWAVE FRIGIDAIRE LFMV164QFA Customer states when she is done cooking the unit will beep and display 000Power to unit and the unit did come on and go off. ; rqstng P&A on 1 FR5304499541 (CONTROL ASSY) and 1 FR5304509457 (LATCH HOOK) and 1 FR5304509458 (SWITCH)
Steve G.
RANGE WHIRLPOOL RBD305PDQ14 Customer states that the unit will not start or display is out. Unit is 15-16 years old and in the kitchen. ; ordrng 1 WPWPW10438751 (CONTROL NLA)
Steve G.
DISHWASHER KENMORE 665.14043K015 Customer states that the control is jumping around and that it is not letting the customer control the buttons and the soap dispenser intermittently opens.; rqstng P&A on 1 W10195309 (display) and 1 W10473199 (cntrl-elec)
Steve G.
REFRIGERATOR KITCHEN AID n/a Customer states that the hinge cover is cracked and sensor is not engagingInstalled new left hinge cover; pckd up 1 W11199487 (cover)
Steve G.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Denny techlineCustomer states that the refrigerator section the lights are flashing as if there was a strobe light tech pre-ordered parts after talking to tech line; ordrd 1 W10830288 (cntrl-elec) and 1 W11205083 (module)
Steve G.
RANGE SAMSUNG NE59M4310SS/AA Customer has several burners out and one switch out.Spoke to Arnold ticket # 4150686746; ordrng 1 1111 (LEFT REAR SMALL BURNER) and 1 2222 (RIGHT REAR SMALL BURNER) and 1 3333 (FRONT RIGHT DUAL BURNER) and 1 4444 (RIGHT REAR SWITCH)
Steve G.
REFRIGERATOR MAYTAG MFI2569VEB3 Customer states that the display sometimes shoes and doesnÕt show. . They have to get ice out and the display will come back on or open and close the door. For it to come on. ; rqstng P&A on 1 WP67006294 (ICE CHUTE) and 1 WPWP13005703B (DISPLAY BOARD)
Shawn H.
RANGE WHIRLPOOL WFG320M0BW2 "Checked unit over and found igniter pulling low amps and oven temp sensor out of range. R placed both and ran to test. All ok. Unit heats to 350 fine with no issues. ; used 1 W11176454 (IGNITER ) from stock, pckd up 1 W10181986 (sensor)"
Shawn H.
WASHER ROPER RTW4440XQ0 Installed water valve and ran to test. All ok.
Shawn H.
REFRIGERATOR GENERAL ELECTRIC GFE29HSDDSS Installed all provided parts and ran to test. All ok. Old fan was still running and temps where in normal range.
Shawn H.
WASHER WHIRLPOOL ESC8245AN0 "Checked unit and found poor agitation due to worn dog agits. Replaced dog agits and ran to test. Unit Fills, agitates,drains, and spins fine. All ok. Please mail out invoice. ; used 1 80040 (DOG AGITS) from stock"
Shawn H.
REFRIGERATOR WHIRLPOOL n/a "Checked unit over and found compressor going into thermal overload. Compressor is very hot to touch. Unit does not have a model/serial tag. Where tag should be it is gone. Outlet that unit is plugged in to is cracked. I advised customer to have outlet replaced. Unit in kitchen and about 15 years old. Collected $100.00 deductible by cash. Called 210HBW to inform them of missing tag and diagnosis. No repair, putting into replacement options. Authorization for diagnosis 364146158624."
Shawn H.
ICEMAKER SAMSUNG RF28HFEDTSR/AA Installed new gasket. Tested freezer ice maker. Unit would cycle but won’t fill. Found fill tube frozen. Thawed tube and checked for voltage. Have 12vdc to tube heater. Connection was loose when I first inspected. Fill tube ohms are good. Fill tube defrost heater connection was loose. Ran cycle but unit still won’t fill. Installed new ice maker and ran to test. Unit fills fine now. ; used 1 DA97-07603B (IMK(PW)) from stock
Shawn H.
RANGE GE JRS06BJ3BB Installed all provided parts. Door closes fine. All ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFFC20M4TW "Unit is in a trailer and runs on a generator. Customer plugged unit in before I arrived and had been running for maybe an hour. Checked over. Temp controls are good, compressor is running and ohms out good. 6 ohms, 4 ohms, and 10 ohms. Not going into thermal overload. No signs of leaks or oil in compressor area. Back wall is warm from condenser, evap area is cold to touch. Advised customer to run 24 hours and checked on temps. If unit does not cool there is a possibility of a Freon leak in the condenser or evaporator. If there is these are non repairable."
Shawn H.
WASHER WHIRLPOOL WTW8600YW1 Checked unit over and found bearings causing noise. Shocks are worn causing unit to read ul. Unit would need bearing kit and shock set. Customer to think over repair and call in if proceeding with repair.
Shawn H.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Installed all provided parts and ran to test. All ok. Unit will be within normal temps in 24 hours.
Shawn H.
RANGE FRIGIDAIRE FEFLMC55FCC Installed all provided parts and ran to test. All ok.
Shawn H.
DRYER GE GTD75ECSL0WS "Installed main control and ran to test. All ok. Unit powers up, tumbles and dries fine."
Shawn H.
DISHWASHER MAYTAG MDB8949SBM0 Installed all provided parts and ran to test. All ok. No leaks and all functions work on the touchpad.
Shawn H.
DRYER MAYTAG MEDB850WQ0 Installed all provided parts after clearing unit of lint. Ran unit to test. Unit heats fine now. Advised customer to run on a one hour timed dry on high heat to burn off packaging oil.
Shawn H.
COOKTOP JENN-AIR JGD3536GS00 Installed part provided by Whirlpool and ran to test. All ok. Blower works on all speeds.
Shawn H.
REFRIGERATOR GE PFSF6PKWBBB Installed all provided parts and ran to test. All ok. Advised customer to dump first full ice bucket. Please mail out invoice.
Shawn H.
DISHWASHER KITCHEN AID KUDC10IXWH1 "Checked unit and found float switch stuck in full position. Float switch was stuck due to calcium build up around plunger. Cleared float switch of calcium build up and ran unit in rinse only to test. All ok. Unit fills, washes, and drains fine now. Advised customer to run vinegar through to help with build up."
Shawn H.
RANGE GE CGS990SET4SS Customer states that unit will heat then the gfci outlet to the right of the range trips and unit shuts down. Range is on same circuit as gfci outlet. Preheated range to 350 to test. Unit tripped gfci after 2 minutes of run time. Plugged unit into extension cord and ran on another circuit. Unit preheated for about 2 minutes then tripped another gfci breaker on a separate circuit. Ran unit a third preheat cycle on a separate non gfci outlet in dining room. Unit preheated fine on non gfci circuit. Issue is with gfci outlets. Advised customer to have electrician inspect outlets.
Shawn H.
REFRIGERATOR MAYTAG MZD2766GEQ Installed all provided parts and ran to test. All ok. Advised customer to dispose of first full ice bucket.
Shawn H.
WASHER FRIGIDAIRE FWS235RFS6 Laundry room 18 years old. Checked unit and found when in drain it backs up into the tub and toilet. Isolated washer from plumbing by draining unit into a 5 gallon bucket. When isolated the unit drains fine. Issue is with customers plumbing. Advised customer to have plumber inspect.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2322MWD Installed all provided parts and ran diagnostics to test. All ok. Damper opens and closes fine. Fresh food temps will be normal within 24 hours.
Shawn H.
REFRIGERATOR SAMSUNG RS25J500DSG/AA Installed all provided parts. All ok no more noise.
Shawn H.
WASHER FRIGIDAIRE FFTW4120SW1 Installed all provided parts and ran to test. All ok unit spins out fine now.
Shawn H.
DRYER SAMSUNG DV50K8600EV/A3 Checked unit over and found it only getting 120v. Unit isnÕt getting proper voltage to allow it to heat. Advised customer to have electric inspected.
Shawn H.
RANGE WHIRLPOOL WFE515S0EW0 Installed all provided parts and ran to test. All ok. Rf burner operates as it should and temps are correct in oven.
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Checked unit and found defrost drain tube loose at back of cabinet. Resecured drain tube. Ran water down tube to test for leakage. No more water leaks. No leaks from water valve. All ok.
Shawn H.
DISHWASHER BOSCH SHSM63W52N/11 Installed all provided parts and ran to test for leaks. No leaks present. Customer to run load and monitor for odor.
Shawn H.
WASHER WHIRLPOOL WTW5000DW1 Installed all provided parts and ran to test. All ok.
Shawn H.
WASHER WHIRLPOOL LSR7233BQ2 Installed all provided parts and ran to test. All ok. Unit spins/drains fine now. ; used 1 80040 (DOG AGITS) from stock
Shawn H.
DRYER WHIRLPOOL WED4815EW1 Checked unit and found thermal fuse for exhaust shorted open. Cleared unit of lint and replaced fuse. Ran to test. All ok. ; used 1 3392519 (FUSE) from stock
Shawn H.
REFRIGERATOR FRIGIDAIRE FRT8G7HB0 Checked unit and found water leak is from the defrost drain pan overflowing. Unit is a hot wall condenser and does not have a condenser fan to help evaporate water. Water is overflowing defrost pan because unit is running constantly. Door wonÕt close fully because lower hinge is sagging. Hinge sags because door frame where the hinge mounts to is rusted and allows hinge to sag. Door not closing fully is what causes unit to run constantly and pan to overflow. The rusted door frame is not a repairable issue. Unit would need a new cabinet to fix. Unit is in kitchen 12 years old. Called AHS to give diagnosis. Authorization number 206KABL
Shawn H.
REFRIGERATOR FRIGIDAIRE FRT18G6JB2 "Checked unit over and found weak cooling in unit. Pulled evap cover and frost pattern only extends up the evaporator a third of the way at most. Checked by compressor for signs of leaks. Possible leak found by condenser. Would need to install dye drier to check for leaks. If unit has a blockage it would need the evaporator, dye drier, and compressor. Unit is 10 years old in kitchen. Cost of repair is more than unit was purchased for. Not economical. ; rqstng P&A on 1 5303305677 (drier/filter) and 1 5303918274 (evaporator kit) and 1 5304507765 (compressor kit)"
Shawn H.
REFRIGERATOR FRIGIDAIRE FFSS2614QE0 Checked unit over and found ice bucket auger broken free from front of bucket. Cycled ice maker to test. Ice maker is good. Issue is with dispensing. Cubed/crushed options work properly. Unit needs ice bucket. Unit is 5 years old in kitchen.; rqstng P&A on 1 241860803 (ice container asm)
Shawn H.
RANGE - GAS GE C2S980SEM1SS Unit needs 2 knobs. Knobs are cracked and slipping on shaft of valve. Valves are ok. ; ordrng 1 WB03K10265 (gas range knob - sta) and 1 WB03K10266 (range knob - stainle)
Shawn H.
FREEZER FRIGIDAIRE MFU12M0BW4 Checked unit over and found door gasket sagging at bottom and rolled on the right side. Door gasket needs replaced. Advised customer that this unit does not have an auto defrost setting and will accumulate frost on the shelves over time. Advised customer on how to defrost unit yearly. Unit is 21 years old and in the garage. ; rqstng P&A on 1 3206240 (DOOR GASKET)
Shawn H.
WASHER ROPER RTW4440XQ0 "Checked unit and machine won’t fill with cold water. Tried hot water setting and unit fills. Valve getting voltage but won’t open. Unit needs valve assembly. Picking up part and squeezing in tomorrow. ; ordrng 1 W10144820 (valve,water)"
Shawn H.
WASHER SAMSUNG WA45H7000AW/A2 "Checked unit over and found inner spin basket out of round. Causing vibration, noise and burning smell. Spin basket rubbing against tub ring causing burning odor. Basket is tight to transmission shaft, base is even on all sides when spinning by hand. Unit needs inner spin basket, wash plate, and tub ring. ; rqstng P&A on 1 DC97-16968E (TUB RING) and 1 DC97-16990H (SPIN BASKET) and 1 DC97-18154A (WASH PLATE ), states that autho needed"
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2322MWD Checked unit and found low air flow through damper. Pulled damper to inspect. Found frost build up in air duct between the freezer and fridge. Thawed out frost and air flow improved. Frost build up is due to a torn freezer door gasket allowing warm air and moisture in. Unit needs freezer gasket. ; ordrng 1 241786004 (gasket)
Shawn H.
DISHWASHER BOSCH SHX3AR76UC/22 Spoke with customer and going to preorder a drain pump. Customer stated that after board was replaced unit drained fine on the first couple cycles then stopped. Pump is dropping out. ; ordrng 1 611322 (lid) and 1 631200 (drain pump)
Shawn H.
WASHER SAMSUNG WA48J7770AP/A2 Checked unit over and found lid frame cracked at left side hinge. Nothing binding the hinge up. Frame cracked. Only way manufacturer sells frame is a whole lid assembly. Unit needs lid. Lid will lock if held down. Please order lid assembly.; ordrng 1 DC97-18845P (LID ASSEMBLY )
Shawn H.
MICROWAVE FRIGIDAIRE LFMV1645TFA Installed all provided parts and ran to test. Unit heats fine now but cooling fan runs constantly. Unit needs hood thermal cut off and main control. ; ordrng 1 5304509475 (THERMAL CUT OFF) and 1 5304509575 (CNTRL)
Shawn H.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Checked unit and found evap cover frosted over and ice maker iced up. Thawed both. Also found frost in freezer section because gasket isn’t sealing and freezer ice maker bail arm broken. Unit needs evap cover, ice maker service kit, freezer ice maker, and freezer door gasket. ; rqstng P&A on 1 DA82-02705A (IMK SVC KIT) and 1 DA97-07603B (FREEZER IMK) and 1 DA97-12522J (FREEZER DOOR GASKET ), states that autho needed"
Shawn H.
WASHER FRIGIDAIRE GLTF2940FE1 "Checked unit and found E41 error code. Open door switch code. Checked and found switch/lock damaged but still shows closed when door is closed. Unit needs main control and door switch. Harness is good. In basement 15 years old. ; rqstng P&A on 1 131763256 (DOOR LOCK ASSY) and 1 137006000 (control-electrical), states that autho needed"
Shawn H.
REFRIGERATOR GENERAL ELECTRIC GFE29HSDDSS Checked unit over and found fresh food evaporator fan inop. Fan is getting voltage but not moving air. Spun fan by hand and it took off. Fan has a dead spot. Unit needs evap fan. Unit is 5 years old in kitchen. Please schedule for ASAP. ; ordrng 1 WR60X26866 (fan dc ff evap)
Shawn H.
REFRIGERATOR SAMSUNG RF18HFENBSR/AA "Checked unit over and found error code for fresh food defrost circuit. Fresh food evap cover is frosted over. Thawed out evap cover and checked defrost circuit. Defrost heater is shorted open and sensor is out of range. Evap fan isn’t running from frost build up. Thawed out evaporator and fan. Reinstalled to test. Fan won’t run but has voltage. Unit needs sensor, evap cover with fan, and defrost heater. Did not collect deductible. Evap cover was replaced for no cool issue on previous visit and it is inop again. ; rqstng P&A on 1 DA47-00301D (DEFROST SENSOR) and 1 DA47-00424L (DEFROST HEATER) and 1 DA97-11823A (EVAP COVER)"
Shaun S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Upon arrival removed and replaced spray arms on unit, ran and tested product checks ok"
Shawn H.
RANGE SAMSUNG NE59M4310SS/AA Outer door assembly is the wrong color. Unit is stainless and door assembly that came in is black. Installed hinges and outer door so customer could safely use range. Need to get with Shari on part number because I can only find the one that is incorrect. ; saved tckt
Shawn H.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Checked unit over and found evap cover in fresh food frosted over. Thawed cover and removed. Found frost/ice build up around evap fan and evap lines. Thawed and sealed around all inlets to cabinet. Evap fan wonÕt run. Unit needs evap cover and main control. ; ordrng 1 DA94-02679A (MAIN CNTRL) and 1 DA97-12608A (EVAP COVER W/FAN)
Shaun S.
REFRIGERATOR FRIGIDAIRE FFHS2614QS6A "Upon arrival found that drain was froz over not allowing water from defrost to drain, Clare’s drain chxksmok"
Shaun S.
DRYER MAYTAG MED5100DW0 "Upon arrival ran diag testing on unit, found no error codes stored in controller and found no issue with the unit, checks ok upon tech departure"
Shaun S.
DRYER - ELECTRIC SAMSUNG DV56H9000EP/A2 "Removed and replaced vroken motor clamp on rear of motor, ran and checked out unit checks ok"
Shaun S.
REFRIGERATOR FRIGIDAIRE FPSS2677RF1 "Upon arrival,found that unit was froze up due to freezer door not shutting and sealing properly, customer to leave unit defrost, tech did repair solenoid for crushed and cubed"
Shaun S.
WASHER WHIRLPOOL WTW5300VW2 "Upon arrival ran and tested washer, tech noticed that the paint and drywall was water logged and spunge behind unit were drain and water supply is located, tech believes leak is in the wall and running don onto floor, notified and showed customer findings"
Shaun S.
REFRIGERATOR KENMORE 106.525591 "Remov d and replaced imk on unit, ran and checked out unit cycled through filled with water, checke out ok"
Shaun S.
REFRIGERATOR FRIGIDAIRE LGHD2369TF1 "Removed and replaced imk on unit, ran and checked out, unit checks ok"
Shaun S.
RANGE GE JPB30BA4AD "Upon arrival removed and replaced eoc board on unit, rewired to configure to knew board, ran and checked out unit checks ok"
Shaun S.
WASHER KENMORE WPRE6100GOWT "Removed and replaced main board on unit, ran and tested product checks ok"
Shaun S.
WASHER LG WT1101CW "Removed and replaced hose on unit, ran and checked out unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR KENMORE 253.657423 "Upon arrival found that condensation pan not lined up with drain causing water not to funnel down drain, water running through vent then into cabinet, tech adjusted checks ok"
Shaun S.
RANGE FRIGIDAIRE FE8556CETC "Upon arrival,found that main board on unit is out, looked up parts from Dap website found that board is NLA verifies with Shari that this was true"
Shaun S.
WASHER SPEED QUEEN AWN542SP111TW01 "Found bolt on motor carriage not complete tight causing motor to vibrate, tightened up parts checks ok"
Shaun S.
DISHWASHER BOSCH SHE3AR75UC/23 "Removed and replace drain pump on unit, found broken piece of glass inside drain pump area ran and checked out, unit checks ok"
Shaun S.
DRYER SAMSUNG DVE50M7450W/A3 "Upon arrival tested heat element and found it was defective, removed and replaced heater, ran and checked out unit checks ok upon techs departure ; used 1 DC97-14486A (ELEMENT) from stock"
Shaun S.
WASHER WHIRLPOOL WTW7000DW0 Removed and replaced pump checks ok
Shaun S.
WASHER LG WM0642HW/01 Removed and replaced door lock checks ok
Shaun S.
DISHWASHER MAYTAG MDBTT60AWW "Removed and replaced door latch on unit, ran and checked out, unit checks ok"
Shaun S.
WASHER SPEED QUEEN AWN542SP111TW01 "Removed and replaced parts on unit, checks out ok"
Shaun S.
WASHER WHIRLPOOL WFW95HEDC0 Found power cord undone from wall replugged in cord checks ok
Shaun S.
WASHER WHIRLPOOL WFW94HEAW0 Upon arrival found that unit has a bad interface board on unit ; ordrng 1 WPW10446408 (console)
Shaun S.
RANGE SAMSUNG NE59J7630SG/AA "Upon arrival found that display board on unit is glitching and flickering different numbers and settings, display board new to be replaced ; ordrng 1 DISPLAYBOARD"
Shaun S.
DISHWASHER FRIGIDAIRE FGID2466QF4A Upon arrival after installing board on unit also found that need a new display board ; ordrng 1 5304496526 (console assembly)
Shaun S.
MICROWAVE MAYTAG MMV5208WB-1 Upon arrival found that unit needs a mines mag tube and diode installed on unit to properly heat; rqstng P&A on 1 DIODE and 1 MAGTUBE
Shaun S.
WASHER WHIRLPOOL WTW8040DW4 Found that unit is in needs a new main board and console with user interface replaced not allowing u to change cycles to allow unit to park ; ordrng 1 CONSOLEWITHBOARD and 1 MAINBOARD
Shaun S.
REFRIGERATOR AMANA ARSE665BW Upon arrival found that board behind tstat housing bad causing unit to trip breaker ; ordrng 1 WP12566102 (cntrl-elec)
Shaun S.
RANGE GE JPB30BA4AD Found that eoc board has a stuck relay causing broil element to stick on; ordrng 1 WB27X10311 (to8c control)
Shaun S.
DISHWASHER LG LDF6810ST/01 "Upon arrival ran and tested unit, found that high pitch noise sounds like a dog whistle coming from wash motor as unit is running as found that unit is need of a new door seal ; rqstng P&A on 1 DOORSEAL and 1 WASHMOTOR, states that autho needed"
Shaun S.
DRYER - ELECTRIC SAMSUNG DV56H9000EP/A2 "Upon arrival, found that motor and drum does turn bout has a terrible noise coming from it as it rotates, upon tearing unit down tech found that clamps holding motor to mounting frame are broken not holding motor in place as it runs; ordrng 1 DC61-04225A"
Shaun S.
DRYER SPEED QUEEN NE3313WF Upon arrival found that unit is in need of a new motor centrifugal switch bad on unit need to get customer est for repair
Shaun S.
WASHER KENMORE WPRE6100GOWT "Upon arrival found that unit is not running due to defective main board, unit has power at the receptacle but will not allow unit to come on ; ordrng 1 MAINBOARD"
Shaun S.
REFRIGERATOR FRIGIDAIRE FFTR1814TW9 "Upon arrival found that unit is not cooling as it should, tech pulled evap cover off of unit and found no frost pattern on evap unit running at about 45 degrees needs set up for Kevin to repair unit.; saved tckt"
Shaun S.
REFRIGERATOR GE DFE29JSDASS Door bin busted informed customer may not be covered (if not let me know I will give them price) and disp panel ; ordrng 1 DISPPANELSEESDQUICKPIC and 1 INSERTFORDOORBINONFRIDGESIDE2NDONEDOWN
Shaun S.
REFRIGERATOR FRIGIDAIRE LGHD2369TF1 "Removed and replqced gasket on unit, found that imk that was sent was incorrect part, tech was given the newest part number from Shari to hopefully obtain correct imk for freezer compartment ; ordrng 1 241798233 (IMK)"
Shaun S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Upon arrival found that in correct spray arm for unit, tech needs the arm that mounts to bottom of upper basket not the on mounted to top of dishwasher, tech contacted DAP to obtain correct part number for part; ordrng 1 WPW10340542 (manifold)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHG2366PF0 "Replaced icemaker, cycled unit to make sure was working. Unit checks ok."
Kevin S.
REFRIGERATOR SAMSUNG RS265LABP "Customers bail arm was broken, unit continued to fill and harvest ice. Water had overflow causing leakage. Gave estimate for new icemaker, customer declined repair at this time. Collected service call fee from prior washer ticket."
Kevin S.
RANGE SAMSUNG NE59J7630SG/AA "Replaced, parts. Checked over unit, showed customer. Checked by pressing all buttons, set bake let it heat up for a few minutes. Unit checks ok."
Kevin S.
WASHER WHIRLPOOL WTW8500DC0 "Manually hand spun the tub, unit was making some noise. Put unit into a quick wash small load. Listen to it agitate and then proceeded to put unit into a drain and spin. Sounded fairly normal. Removed wash plate, I found that the spline/teeth was worn, replaced with new from truck stock. No noticeable bad noise but told customer if it persist to take some video of the problem and go from there. Customer claims another servicer came out and believe replaced main bearing/outer basket in tub around July to August a year ago 2018. Checked underneath, no leaks and main bolt for rotor and stator is tight. Told customer to continue to monitor.; used 1 W10902814 (WASHPLATE) from stock"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHT2032TS1 "Replaced evap fan, turned on unit, fan is running and monitored to make sure it is cooling properly. Unit checks ok."
Kevin S.
DISHWASHER BOSCH SHP865WF2N/11 "Replaced power switch, still not working, called techline, basically customer plugged in extra wire she shouldnt have. So now the unit is working properly. Will bill for switch and return ui control but bill$10 for return shipping. Unit checks ok."
Kevin S.
RANGE FRIGIDAIRE FGGF3059TFE Convert to LP.
Kevin S.
RANGE FRIGIDAIRE FGGF3036TFE "Replaced bulb, unit checks ok."
Kevin S.
RANGE FRIGIDAIRE FGGF3036TFE "Upon arrival, noted front left hand burner cap was off Center. Adjusted, unit checks ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2635TP5 Installed heater kit. Unit plugged in and cooling. Customer will monitor.
Kevin S.
REFRIGERATOR WHIRLPOOL GB2SHTXTQ00 "Replaced evap fan. Assembled unit, plugged in and is cooling. Set thermostat to 6 in both freezer and frig. Customer was away on vacation, talked to Daidra Hoskins on cell number provided. They sent a worker over Debra to let me in the home. Ran cc from Debra. Texted receipt to Daidras cell phone."
Kevin S.
DRYER SAMSUNG DV42H5200EF/A3 "Replaced drum and rollers and shaft. Notice a slight bend in the left hand rear shaft of assembly. Tested unit, heats and tumbles ok. Customer is currently moving to new location so the unit will be physically moved soon. Note."
Kevin S.
REFRIGERATOR WHIRLPOOL XXXXXXX Was told to ignore this job record. Duplicate... per Jennifer.
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Replaced pressure switch and pcb in upper console area. Put unit into a medium, load normal setting, unit filled and stopped filling as needed, then agitated. Let unit agitate for 5 minutes. Then canceled and put into a spin. Unit drained and spun without issue. Unit checks ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1821TW5 "Checked temps in freezer and frig. Freezer is 0 but frig is not cooling. Checked and manually adjusted defrost timer, noticed the evap fan would kick on when in defrost mode, but switching the timer again the compressor would come on but fan would go off. Changed out defrost timer, this is a brand new unit, customer lost food. Called techline, led me straight to the problem. The light blue wire coming from cabinet to machine compartment was loose. Reseat wire mad sure locked in and connected. Unit now working properly.; used 1 241705102 (TIMER) from stock"
Kevin S.
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW01 "Changed out parts, plugged in unit, compressor came on and unit is cooling. Monitored for about 15 mins. Unit checks ok."
Kevin S.
DRYER - GAS ELECTROLUX EFMG627UIW0 Converted over to LP kit.
Kevin S.
DRYER AMANA LEA60AW "Found unit tumbling and heating but no airflow out the back. Opened up unit found internal vent hose piece separated from blower assembly. Used vacuumed cleaned up most of the lint. Attached vent, and put in extra screw through vent into plastic blower housing to secure more permanent. Put unit together, unit is tumbling, heating and checked outside vent for good airflow. Unit checks ok. Called Kathy discussed details."
Kevin S.
DRYER ELECTROLUX EFME427UIW1 "Customer complaint unit does not get clothes dry on the settings she had chosen. Customer uses normal sense but low heat only. Because that is what she used on the old dryer.... I explained most units normal or automatic function has a normal heat setting by default. Under normal you can choose normal or low heat. Noticed that the eco function was on so i turned off. Explained this to customer she claims she turns that off.... idk. Customer has only had unit for 3 weeks, she appears unhappy with it. I tested unit on Normal, with low heat auto time for around 5 mins then tested with normal temp instead of low. Opened the door each setting to determine heat variance. Did not determine any problem with unit. No error codes. Unit checks ok, probably issue between customer wanting to work like the old unit or clothes not coming into contact with sensor bars as they should on sense dry. She puts unit on towels for towels and seems ok."
Kevin S.
WASHER WHIRLPOOL WTW5840BW0 "Replaced actuator, put unit into auto diagnostics, passed. Put unit into rinse and spin, unit fills, agitates, and drains and spins. Checks ok. Told customer to raise unit on concrete pavers to help raise off basement floor. Unit legs are ran out all the way. Customer has dehumidifier in basement."
Kevin S.
MICROWAVE FRIGIDAIRE FGMO226NUDA "Replaced switches. Tested unit using cup of water, unit is heating ok. Explained to older teenage son about making sure unit is stopped before opening any doors."
Kevin S.
FREEZER FRIGIDAIRE LFFH17F3QWA "Found everything to be working, however little to no air coming out of top vent. Found bottom area frozen around drain, fan is working. Had to remove ice and thawed out drain. Now proper circulation can occur. Told customer not to pack so much food in unit. Very dirty, pics attached. Apparently unit is only few years old but has had same issue prior. Unit checks ok."
Kevin S.
BEV CENTER FRIGIDAIRE FFBC4622QS-1 "Customer complaint about a whirling swoosh noise. Condensation on interior back wall. I took some video, noise isnt very loud but noticeable. Called techline. Spoke with John, i explained everything in detail, he said this is all perfectly normal, and all sounds and ice build up and cleaning provisions discussed in the owners manual. This is an R600 unit, also has no auto defrost mode. The defrost is just when it shuts off. The freezing of condensation is normal. The cabinetry is built to spec having proper 2” of space around unit. Again i had talked to customer on phone in detail then proceeded to talk to Kendall about my findings."
Kevin S.
WASHER GE GTW750CPL0DG "Customer claims they had ran about 5 wash loads without issue then the 6th load of towels did not drain out. Upon arrival customer had already shop vac out water. Checked unit underneath, for any loose wires etc. all looked secure. Unplugged unit for about five minutes while checking underneath. Put unit in a speed wash, unit filled, agitated and then i stopped and put into a drain and spin. Did this 2x. Went ahead and secured around connector with piece of electrical tape for drain pump, just in case. Explained to customer, continue to watch."
Kevin S.
DISHWASHER KITCHEN AID KDTM354DSS4 "Replaced wash motor assembly, tested unit outside of cabinet with extension cord. Checks for any leaks none. Re-installed under cabinet, wired up electric, ran unit again in express mode. Again checked for leaks none. Unit is filling, washing in all levels, and draining ok."
Kevin S.
DRYER HOTPOINT HTX24EASK0WS "Replaced parts, removed drywall screw from bearing assembly, also dirt and debris. Explained to customer to check laundry better thats whys she is having issues."
Kevin S.
REFRIGERATOR FRIGIDAIRE LFTR2032TF1 "Changed out evap motor, unit is now cooling properly to fresh food section. Unit checks ok."
Kevin S.
DRYER MAYTAG MEDB755DW2 "Replaced parts, put unit on timed dry heat, for probably 30 mins. Unit is heating and did not shut off. Unit checks ok."
Kevin S.
DRYER MAYTAG MEDB765FW0 Dryer door would not stay shut. Had to replace door catch. Unit checks ok.; used 1 279570 (DOOR SWITCH) from stock
Kevin S.
DRYER SPEED QUEEN ADE30RGS171TW01 "Customer claims unit not heating, checked heating element, thermal fuse and high limit. All checked good. Put unit into automatic dry high heat working ok, then proceeded to put in timed dry high heat ok. Checked ventilation good. Played around with timer on both settings a few times off and on to try and get unit to act up. Then proceeded to check fabric selector switch from regular to no heat appears to be working ok. Then at last minute upon testing on max auto dry again unit was heating then checked 5 mins later it was blowing out cold air. Opened door advanced timer slightly then started unit again. Unit started heating again. Suspect timer going out. Customer wants to go ahead with repair.; ordrng 1 D505797P (TIMER)"
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Ice container unit is freezing up pic attached. Ordering parts per service bulletin On May 2019. Ordering IM svc kit.; ordrng 1 DA82-02675A (IM SVC KIT)
Kevin S.
REFRIGERATOR WHIRLPOOL W1TXNMFWQ01 "Upon arrival customer claims unit is freezing food and drinks in frig. Freezer ok, evap fan running but starting to ice up around drain and vent. Upon turning off unit, notice customer had control set to one. Inspected knob and it was not cracked and seated properly, but by adjusting on and off it was all over the place. Suspect bad cold control to replace. Called Joe in maintenance gave estimate said to go with repair.; ordrng 1 WP2204605 (thermostat)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHT2032TS1 "Unit is -01F and 52F in frig, noticed evap fan not running. Removed evap cover, normal frost pattern, fan is getting 120V. Ordering new fan.; ordrng 1 242077702 (motor)"
Kevin S.
WASHER WHIRLPOOL WFW72HEDW0 Customer claims intermittent issue with unit draining. Customers 17yrs old son had checked hose and drain cleanout. Error E9E1 errors. Will order new drain pump. Customer wants to repair. ; ordrng 1 WPW10605427 (pump-water)