Local Reviews

Authorized Service Rated 4.8 out of 5 stars based on 1607 customer reviews

Map of Clayton, OH

Great service




Review of Authorized Service

Dependable


Map of Kettering, OH

Great service and quick to see.




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They were very nice, the service was great and the technician was awesome.


Map of North Lewisburg, OH

He was great




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Map of Ansonia, OH

great service.




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was very throughy.


Map of Beavercreek, OH

Great service! Brad is very personable and easy to work with ,




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Map of Xenia, OH

Efficient and professional




Review of Authorized Service

Brad called before to let me know his ETA and was there when he stated he would be. He diagnosed the issue quickly and called to inform me of the issue and cost to repair and completed the repair quickly and checked to make sure the repair fixed the problem. He has been to my house to fix another problem with the same appliance and was also quick and efficient!


Map of Troy, OH

Amazing service and 110% Satisfaction




Review of Authorized Service

Steve was the epitome of customer service. He was knowledgeable, friendly, and made sure everything was cleaned up and back in the correct space. I will recommend him and Authorized to all my family and friends. Thank you!


Map of Liberty Township, OH

Sharon




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Great service. Quick.


Map of Urbana, OH

Great Service, came the next day after I called!




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Map of Dayton, OH

Washer Repair




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Great service. Washer was repaired on the initial visit.


DON




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Great fast service


Prompt, professional and knowledgeable




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The repairman quickly assessed the problem and notified the insurance company. He also informed us of a potential wiring problem that we should address.


awesome response time




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Washer repair




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Fast friendly service


Great service! Friendly and professional




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Knew what he was doing




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Figured problem out went right after it. Changed pump cleaned up great man to work with.


Great service




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Amazing did excellent work knowledgeable about what the problem was with washer


Rick is very knowledgable and completed the service quickly




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Always get great service


Fantastic Service




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Quick, efficient and effective.


Owner




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Informative




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Great service and knowledgeable




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Dishwasher and washer




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Mia




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Very nice service, fast and professionally done.


Excellent Response




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Got timely and excellent service when dispatched through a home warranty call


Thorough




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I had a great experience. On time, called ahead to get make and model of oven. Was able to bring the necessary equipment to finish the job very quickly and efficient. Thank you for great service!!! Happy New Year! Jacqueline James


He did good




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excellent service




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Great and prompt service!




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Service was performed in about 12 hours of when I made the call! Couldn't be happier! Wait let me put the timer


Very knowledgeable of this refrigerator




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Nice friendly


Very good,




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good service timely service




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Serviceman very professional


Excellent service




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Great service




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Very professional and informative.


Excellent service




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Haley




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On time


Great




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Fixed problem, seemed knowledgeable, very satisfied, thanks


Frige repair




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Dennis




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Steve did a great job Great to work with


Service




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Shawn was professional, didn't mind me looking over his shoulder and explained everything fully and totally understandable, love his work ethic.


Great service!




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Great Service, parts took to long




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Shelly




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Shawn was extremely polite and knew exActly what needed fixed


Bill




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Great service, reasonable. Certainly will call again when need repairs!


Great Service




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The service was great. Time of arrival came as stated. Service man very professional and took time to explain things.


Expert service




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Steve was polite, friendly and very knowledgeable. Handled the issue and explained everything. I would consider him a great asset to Authorized Service.


Carolyn




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Professional, precise, timely excellent service. Highly recommend. The cost is very reasonable. The gentleman has been here for another appliance. A pleasure to see him again.


Refrigerator Service




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The technician met me at 6;20 am so I didn’t have to take off work. This was a very nice accommodation.


Professional, Thorough Services




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This repairman has been here to repair my washer and now my dishwasher, both under Menards extended warranty. He is timely, very respectful, thorough...asks questions, gives tips on getting the most out of my machines. This is old fashion GREAT customer service!


He was great




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Mike




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Tim was very knowledgeable and represented his company in a professional manner. I would recommend Authorized Services to everyone.


Great Service.




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He was timely and efficient. Couldn't ask for better service. Very nice person.


Great service




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Great




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Everything is working great so far


Quick but thorough service




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Excellent service. Quickly determined issue, had parts the same week and back out to get our oven/stove returning to function. Very reasonable pricing.


Washer repair




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great




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Impressive service!




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return service




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Fast service to install belts on my washer.


knowledgeable, ontime, friendly, would use your service again




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not sure about having the labor charging, or it not being included in the primary service charge


Exceptional Customer Service




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Steve Morris explained everything in detail, showed me what was causing the issue. Exceptional customer service. Open schedule, I called for service on washer, and they were out in a couple days.


Janet




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Tim was very professional and fixed the problem.


Great service




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He did a great job




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Done a great job




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Great Service !!! Great job by Tim




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We have been having an issue with our new Bosch range and Tim solved the issue by going step by step in a very deliberate, measured problem solving approach. He did such a great job we had him help us with an ice maker problem on our Samsung refrigerator. Would recommend Tim and Authorized Service for your needs.


Great




Review of Authorized Service

You are very lucky to have Steve Morris representing your company. He was extremely helpful and I cannot say enough good things about him. We are very grateful for his excellent service!


can't fix it




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Tech determined the transmission was bad on our washing machine. I thought it was the tub bearing which is repairable.


Great




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Young men professional skilled fast competent and courteous.


Great




Review of Authorized Service

He Did Great 😊. And Thank You


Tim was wonderful, checked washer out thoroughly, was neat and pleasant.




Review of Authorized Service

Very good experience


Replaced the ice maker




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The service tech did a great job. He was very fast. Answered all of my questions and left the kitchen clean.


Microwave




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Microwave repair




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Steve, did a great job repairing our 3 month old microwave by keeping us informed on the plan and the timeline to get it done. Great job!


Great Service




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quick and efficient srvice




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see above


Great Service. Arrived on time as per appointment




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Hello




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Hello!! Me. Tim R. On time and very respectful 😊. Had the problem solved in a very short time. Thank you Authorized Service for sending a nice and responsible young man. Would recommend the company to all my friends.


Ayrica




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Great service


Mr




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Steve was awesome!!


Mark




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Excellent healthcare provider. All hospitals could benefit if they adopted CC's patient centric approach. If you have a life threatening ailment I cannot imagine going anywhere else!


Tim did a great job!




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Vicky




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Our service tech was great!


Great Servoce




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Doug and friend were friendly and professional. Great job!


Great service!!!




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Great service




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Arrived at the earliest time of the scheduled appointment which is always great. Found the issue right away, left to pick up part, returned shortly, installed and was done


Dryer repair




Review of Authorized Service

The gentleman was courteous. Worked quickly to repair the dryer. He was very friendly. He cleaned up the area. A very good experience.


Household Manager




Review of Authorized Service

☝️👍😃


Fast service




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Quick response refridgerator still isn't working.


Nice and Friendly, but slow service, lousy diagnosis




Review of Authorized Service

initial diagnosis was incomplete and inaccurate which cause long delays in getting our oven repaired. Maybe it was because we had AHS warranty and they wanted to ensure repair business vs risk of AHS just replacing the oven. After almost 3 weeks, the cost to repair was more than the cost to replace. That could have all been avoided with a complete and thorough diagnosis/testing. I will say that the repairmen were very nice and courteous.


Great service




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Tim did a great job explaining the problem and how it would be rectified.




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He did a great job




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Great




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Great




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awesome customer service




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My tech, Steve, was friendly and imformed/expert and overalll a great experience!


Completed




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On time and done professionally!


Prompt, efficient service




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The fan went out on my Samsung French door refrigerator. When the technician came back to install it he was completely finished within 30 minutes.👏🏾👏🏾 He also clean up the melted ice which I didn’t feel like it was his responsibility BUT very happy that he did. Thank you Authorized I HAVE MY FRIG BACK!!! YAY!!!


Good service




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Warranty work




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Outstanding service!




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Tim was outstanding! He called early to offer an earlier appointment time but I was not able to do that. He then showed up at the original scheduled time with everything he needed to fix our Samsung refrigerator ice maker. He had to replace the unit and was done in timely manner. I would recommend your service to others.


Great service




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Dorine




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He came in accessed the problem. Got parts from truck. Fix in about an hour. And no mess


Scott




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Great service!




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Great Service!!




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He was on time, polite, and knowledgeable. He took care of the issue very quickly!


Shawn Hutchison is the best




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A great experience. Shawn was knowledgeable, neat appearance and explained the problem and what he did to fix it.


Tabatha




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Authorized service was friendly and on time and knowledgeable. They worked quick and got my oven fixed before thanksgiving. Shawn was very nice and friendly and answered any questions I had.


Great




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He did fantastic! Thank you so much!😊


Great




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Very friendly!


Great Service




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Great Service!


Great Service




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I have been using Authorized Service for many years. Steve (who services my area) is Awesome!! He is knowledgeable, fast, professional & very nice!! When I called for my dish washer I was hoping Steve still worked there. I was Very Happy when I was told he would be the one to come to my home!! I have recommended Authorized Service to my friends & family!!


***




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Excellent Service




Review of Authorized Service

Thank you, thank you, thank you! Without Brad’s diligence and know how, my family would be eating peanut butter and jelly sandwiches for Thanksgiving. My oven is working great! Brad was right on schedule each time he came and finished quickly. So thankful! PS - never buying another Sansung!


Great service




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Perfect Service Call




Review of Authorized Service

You couldn’t ask for a better service call. Everything was perfect ! I can’t imagine calling any other service company ! Prompt, courteous, and fast 👌


Impeccable service!




Review of Authorized Service

Such a relief to have a Technician that, befittingly: represents the essence of his Trade.


Eric




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Great service and price Steve is very good


PaulaC




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Prompt and friendly service


Tom




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Great service, called ahead, and very professional..


A




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Dishwasher




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very professional.




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helpful, friendly. Knows how to treat seniors.


Lynn




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Great, very professional, courteous, kept in touch so I knew when he would arrive....


Great




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Great and does good job


He was great




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Great




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Very good if anything else happens I want him for service


Renee




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Like a member of the family!!




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Authorized Service has been so reliable, its like we gained another member of our family. Anytime we need something done, they’re on it. I have them on speed dial. Seriously, look no further.


Great Service




Review of Authorized Service

Great Service, thorough inspection and explanation


Glad to have my oven back!!




Review of Authorized Service

Worked me in before Thanksgiving which was great since I’m cooking dinner for 36 people. However, there was really not anything wrong except because that we had a power surge which knocked out our power for a few minutes, twice on a month. It seems that $198.+ was a little steep for a 5 minute job. I’m very grateful but next time how to reprogram my elements BEFORE I have you come out. But I’m sure that info isn’t given out! Kinda of crazy, right!!!


Fantastic Service!




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Service tech that was sent out was Excellent. He repaired the problem quick and efficiently.


Great job as always!




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Steve came in and quickly diagnosed our dryer problem, great job as always!


Prompt service




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Steve was very personable and knowledgeable. Great job Steve!


Job well done




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Steve knew what the problem was and had it repaired in just a few mins. Well done.


My go to guys




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Quick and great service


Brenda




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Steve was excellent !


Great Service




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When Steve heard the noise the washing machine made he knew what was wrong. Additionally he voiced concern about another potential problem that would have been catastrophic. He checked on the worst problem first. When that was OK then he proceeded with replacing the noisy part.


Great Service




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Called, on time and had great knowledge of his job!


Awesome service !




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I was very pleased by the thoroughness expertise of the technical fixing my refrigerator. He knew what it needed ordered the part and was able to come back in same week and fix it . He was professional helpful and knew some good tips . I would definetly call upo. Hi for any other issues .


Mike




Review of Authorized Service

I was very pleased with the service provided. Tim was very knowledgeable and answered all questions. I would recommend Authorized Service.


Service Review




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Great expreince


Very efficient in finding and repairing the dryer.




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Steve was the best!!




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Great Sevice




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Shawn was great and knowledgeable, providing additional education on how to best maintain our dishwasher


Awesome




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Great




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He was very nice and efficient


Great Service




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Donald




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Kevin was polite on time and did a great job troubleshooting the problem


Great service




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On time, reasonably priced. Had part needed on van to resolve issue with gas stove.


Quick and professional




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He was great - on time and very professional. He quickly diagnosed the problem and gave us info on what to do if the problem persisted.


Great Service




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Steve was very good, he was very careful with our floor,cabinets, and counter as these are all new things. He did a great job and was very professional.


Did a good job.




Review of Authorized Service

Great service. On time. Found out what the problem was. Order the part and had it put on the next day. So far ice maker working just fine. Great customer service. Will use again.


Great service




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Great tech!


Great service and quick!




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Four Years of Great Service




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With Steve’s help we were able to keep the Samsung refrigerator running for 4 years. Thanks for your great service. I Highly recommend Authorized Service and Steve in particular.


Tech needs more training




Review of Authorized Service

He came in with wet feet & tracked water through the house He put a big gouge in the wall which we found AFTER he left, he never mentioned it Pulled the refrigerator out looked at it & stated “we don’t service this brand ( so why was he even there, you knew the brand before hand) Pushed it back & left


Response from Authorized Service:

Mary, I apologize you did not have 100% positive experience with our company. I am committed to improving the quality of all our customer experiences and appreciate you taking the time to give me feedback regarding your experience. Please feel free to call me at the office as soon as possible so we can have further discussion. 937-252-3200 - Thank you! Robbin


Nyhan




Review of Authorized Service

Tim was great thanks for sending such a professional 👍🏻


David




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Was excellent and quick


Outstanding Service




Review of Authorized Service

Brad called before he came, confirmed the model number and brought the expected (correct) replacement part with him. Repaired and gone in approximately 45 minutes.


Excellent Service!




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Kevin was awesome! Professional, punctual, knowledgeable and thorough.


Couldn't be more pleased!




Review of Authorized Service

This company was on the phone with me to set up a service appointment with them before I had even hung up the phone from speaking with a Lowes salesperson. I hate to say it, but I'm not used to that kind of "prompt" service and I was very, very impressed! The office staff were courteous and friendly, and they really cared about getting this repair taken care of for me as soon as possible, and again, wow! The serviceman was in contact with me right away as well, wanting to discuss my situation and then sharing with me how best to go about getting it fixed. A part was needing to be ordered, and I couldn't believe how fast the part came in. We had an appointment set up, but they were actually able to come out sooner, and they called to see if I would like for them to do that. Of course I was ecstatic, so details were discussed, planned and he arrived exactly when he told me he would. He was very pleasant, thorough, and efficient and knew exactly how to take care of my problem. I took a card because there's no doubt in my mind that I will be calling on them to help me again in the future. As far as rating the pricing, my repair was covered with my Protection Plan so that's why I can't rate the cost of the service, but I have no doubt it will get 5 stars as well. I was extremely pleased with the whole process from start to finish and if I could give them a hundred stars, I would. Excellent service in EVERY way!


Great service, very good service tech Steve




Review of Authorized Service

Your company blew my away that they could not only service my 25yr old washer and dryer , but had the correct factory parts as well . Your Tech Steve , was prompt, courteous , and punctual! He went above and beyond my expectations! Your company as well as Steve will be my first call in the future! Greg


Wonderful service




Review of Authorized Service

Wonderful service fixed the problem quickly and was even patient enough for me to sweep the floor before pushing back the range into place.


Fast, efficent service




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Steve was a delight, experienced and quick with repairs.


GREAT SERVICE




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THE SERVICE WE RECEIVED WAS GREAT! 5 STAR. I THINK YOUR COMPANY IS GREAT, BUT YOUR FIELD SERVICE WAS THE VERY BEST. I DO THINK YOUR PRICE WAS VERY HIGH, BUT THAT IS IT.


Super nice




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He did good work and was kind throughout.


Great service




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Great service


Service Pro




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Great service!


Great Service!




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Courteous and Fast




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Steve arrived when he said he would and quickly handled the repair.


Steve gets the job done!




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Knowledgeable, Friendly, Prompt, Courteous. Gets the job done... with a smile. Actually think he enjoys his job! No one like him. Hands down, “old school” kind of guy. Don’t lose him!


He was very helpful




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Mike




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Super fast on time and he did a fine job!


Great Service




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Great




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Very good. He arrived on time, got down to business, and got the dishwasher running.


Great




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Did very good service


Great




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Was prompt, polite and did a good job fixing the problem. We would recommend him.


Great




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He did a great job!


Great service and very professional




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Great company have work this company for years


Tim did a great job.




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Tim did a great job.


Awesome job! Great guy.




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Awesome job!


Great service




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Very knowledgeable and professional


Excellent refrigerator repair




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Genuine Expertise




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Shawn found the problem, which was by no means obvious. Better yet, he found a solution, which required a great deal of patience and determination.


Awesome Service




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Steve is always on time, very friendly and professional! Wants you to be happy and satisfied!! Definitely use them again


Great service




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Tech was on time and very professional


Great service




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Very professional!


Bob




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Very hood


John




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Very Professional




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The Tech was very professional as well as knowledgeable in repairing my refrigerator.


Knows what he is doing




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Great Service




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Very good service.


Great




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He was great very informative. Thank you.


Fantastic service




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Excellent experience. They were able to get us scheduled quickly, Kevin was prompt, professional and courteous.


Good




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Very good




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Good job




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Tim is awesome


Great Service




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Kim




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Great, prompt service.


Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF263AEWP/XAA 10+ yrs kitchen error code shows it needs fresh food fan assembly and defrost sensor; ordrng 1 FFDEFSENCOR (FF DEF SENCOR) and 1 FFFANASSY (FF FAN ASSY)

Near Enfield Rd, Dayton, OH 45459
Brad A.

Brad A.

DRYER SAMSUNG DVE50R5200W/A3 "Found user interface and main control not communicating properly, ordered control and user interface, located in the laundry room, manufactured 3/2019.; rqstng P&A on 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (USER INTERFACE)"

Near Tibet Dr, Dayton, OH 45424
Tim  R.

Tim R.

DISHWASHER WHIRLPOOL WDF520PADM7 Replaced wash motor and tested. Checks ok

Near Green Springs Dr, Dayton, OH 45440
Tim  R.

Tim R.

WASHER SAMSUNG WA56H9000AP/A2 Checked unit over found that the unit had a broken lid. Needs new glass. Wants to talk with husband due to cost.

Near Colonial Ln, Dayton, OH 45429
Steve G.

Steve G.

RANGE - GAS GENERAL ELECTRIC JGS760SEL4SS Installed new igniter‘s harness assembly and bracket test OK

Near Meadowbrook Ct, West Chester Township, OH 45069
Steve G.

Steve G.

WASHER LG WT7200CW No repair

Near Lexington Park Blvd, Mason, OH 45040
Steve G.

Steve G.

RANGE FRIGIDAIRE Fgfl87dce Installed new bag igniter cycle test OK

Near Sweeney Ct, Springboro, OH 45066
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Thawed evaporator, installed evaporator cover and main control. Ran unit to test. All ok. Unit is cooling as it should. No more noise from the fan."

Near Mayfair Rd, Dayton, OH 45405
Tim  R.

Tim R.

DISHWASHER KITCHEN AID KUDC10FXSS5 Installed link assembly for door. checks ok

Near Cambria Dr, Dayton, OH 45440
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL WRS576FIDB01 Icemaker wasn’t installed correctly. Installed and tested checks ok. If it acts up again will need new icemaker.

Near Yankee Woods Dr, Dayton, OH 45458
Tim  R.

Tim R.

REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced cover and adjusted thermistor. Customer de thawed frost build up on evaporator. Checks ok

Near Crown Point Dr, Dayton, OH 45458
Kevin S.

Kevin S.

WASHER GE GFW850SSN0WW "Customer claims unit was running in middle of night one evening. Unit is located in basement, has wifi. Customer does use the wifi to check on finished loads. Inspected unit the ui is touch capacitance type. These can be very fickle, but i checked power and pause, all function buttons to right and jog dial appeared ok. I know customer at times had trouble responding to her to finger. Ran unit in a rinse and spin, unit filled, agitated and drained ok. Did not notice any leaking water valve or anything. Told customer turn wifi off when not using or consult manual on securing, idk but shows up as unsecured connection. Also suggested locking control panel when not in use. Unit checks ok."

Near Donald Dr, Greenville, OH 45331
Tim  R.

Tim R.

DISHWASHER GE GDT580SMF6ES Checked unit over found that the unit wasn’t draining the water properly. Cleared drain pump and unit drained fine. If it acts up again will need new drain pump. Quoted her for pump.

Near Trafalgar Pl, Xenia, OH 45385
Kevin S.

Kevin S.

APPLIANCE ELECTROLUX EIMED60LT4 "Customer claimed unit locked up on a first load over the weekend. Had to,cancel and power off. Said the drum would not turn by hand. Customer had later used unit and ran several loads without issue. Today during inspection found unit tumbling and heating ok, inspected belt and idler ok. No abnormal noises, checked blower wheel housing ok, ran for several minutes. Did pull up diagnostics, there was an E52 error for a motor fault code due to excessive load. No other fault codes detected in system history, however there are multiple motor error codes if there was an issue. "

Near Hickory Dr, Greenville, OH 45331
Tim  R.

Tim R.

RESIDENTIAL REFR FRIGIDAIRE FFSS2614QE6A Replaced parts listed. Checks ok

Near Winburn Ave, Dayton, OH 45420
Brad A.

Brad A.

RANGE LG LRE3194ST/01 "Installed new glass top, unit checks ok."

Near Rice St, Springfield, OH 45505
Tim  R.

Tim R.

DRYER GE GTX22EACK0WW Adjusted blower housing. Checks OK

Near Linden Ave, Dayton, OH 45432
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT720PADM2 Unit is not washing properly due to a lot of foreign debris floating around inside the dishwasher causing spray arms to get clogged up. Recommend the customer purchased new spray arms

Near Lonesome Rd, Saint Paris, OH 43072
Tim  R.

Tim R.

RANGE KENMORE 790.9700321 "Checked unit over found that the control board they sent wasn’t the correct part. The part number we have is correct but the part isn’t remotely close to what is needed. Unit is 10-12 years old in the kitchen. ..; rqstng P&A on 1 316577094(NLA) (clock/timer), states that autho needed"

Near Swigart Rd, Bellbrook, OH 45305
Tim  R.

Tim R.

WASHER MAYTAG MODEL TAG GONE....8/ "Unit is over filling with water and leaking out onto the ground. Unit needs a new pressure switch. The model and serial is missing. Unit is about 15 to 20 years old in the laundry room; rqstng P&A on 1 #### (PRESSURE SWITCH), states that autho needed"

Near Villa Pointe Dr, Springboro, OH 45066
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LFSS2612TF3 Cabinet/hinge area have been damaged. Can not adjust Right hand door not sealing to cabinet causing excess moisture to build in the supply duct from FF to FZ section. Frost is building and melting. FF section hi temp. Freezer liner cracked called Robert. 83906170. na.technicalhelp@electrolux.com sent pics

Near Michaels Rd, Tipp City, OH 45371
Tim  R.

Tim R.

WASHER MAYTAG MVWB865GW0 "Needs inner basket, transmission, agitator, due to noise in spin and agitation. Additional labor due to being a transmission job.; rqstng P&A on 1 W10811956 (GEAR CASE) and 1 W10811960 (spin basket) and 1 W11161960 (agitator), states that autho needed"

Near Langdon Dr, Centerville, OH 45459
Tim  R.

Tim R.

DISHWASHER GENERAL ELECTRIC DDT595SSJ2SS Checked unit over found shorted control and user interface.; ordrng 1 WD21X23461 (kit svc ui top logic) and 1 WD21X24901 (CONTROL)

Near Timberhawk Trail, Dayton, OH 45458
Tim  R.

Tim R.

DISHWASHER BOSCH SHEM3AY56N/01 "Customer says unit still won’t drain. I’m ordering a new main control for unit and drain pump.; rqstng P&A on 1 #### (DRAIN PUMP) and 1 ##### (CONTROL), states that autho needed"

Near Dushore Dr, Dayton, OH 45417
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF22KREDBSR March 18 manufactured. Needs icemaker service kit. Getting PC CH error and icemaker frosting over; ordrng 1 DA82-02671A (IMK SVC KIT)

Near Catalpa Dr, Piqua, OH 45356
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Customer states that the unit stop making ice. Durning the time of the service call the bin was full.

Near Bridle Creek Dr, Monroe, OH 45050
Steve G.

Steve G.

DRYER WHIRLPOOL WED8000DW3 "Customer had another company out a week ago, and oil the idler pulley. That did not last. Installed new idler pulley. Cycled ; used 1 W10837240 (BRACKET) from stock"

Near N Liberty-Keuter Rd, Lebanon, OH 45036
Steve M.

Steve M.

DRYER SPEED QUEEN ADE4BRGS171TW01 Main harness to heater assembly is burn and melted. Too much of harness is damaged to repair. Need harness ; ordrd 1 D513660 (HARNESS)

Near W Broadway St, Tipp City, OH 45371
Steve M.

Steve M.

REFRIGERATOR BO SAMSUNG RF25HMEDBBC/AA Icemaker is completely frozen over. No work has ever been done to this unit. Recommend icemaker service kit; rqstng P&A on 1 DA82-02695A (IMK SVC KIT)

Near Brookview Rd, Troy, OH 45373
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE FBD2400KB12B Lower spray arm fell off and melted on heater it’s all new spray arm cycle test OK

Near Valcourt St, Miamisburg, OH 45342
Steve M.

Steve M.

WASHER GENERAL ELECTRIC GTW750CSLOWS Needs main control; ordrd 1 WH22X29348 (CONTROL)

Near C-25, Bellefontaine, OH 43311
Steve G.

Steve G.

DISHWASHER LG LDF5545ST Customer states that the unit stops in mid cycle; ; ordrng 1 1111 (COMPLETE CONSOLE ASSY WITH BOARD. S/S)

Near Tall Timbers Ct, Mason, OH 45040
Steve G.

Steve G.

DRYER MAYTAG MEDC465HW0 Door seal is falling off. Installed new seal. Test ok adv customer not to use the unit for 2 hrs.

Near Wells Crossing, West Chester Township, OH 45069
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Lori- said reorder all the parts again. ; ordrng 1 241964707 (tube-water) and 1 242253002 (valve-water) and 1 243297609PW (ICE MAKER ) and 1 5304510307PW (BOARD)

Near Manchester Rd, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRT351SFYB00 Unit is not cooling. Found the evap motor and not turning and the bracket was broken. ; ordrng 1 W10850162 (BRACKET) and 1 W2315539 (MOTOR)

Near McDaniels Ln, Springboro, OH 45066
Shawn H.

Shawn H.

REFRIGERATOR LG LSC23924ST/04 Installed new ice maker and forced cycle to test. Ice maker cycled fine and filled with water. All ok. Please mail out invoice.

Near Southdale Dr, Dayton, OH 45409
Shawn H.

Shawn H.

WASHER MAYTAG MVWC400XW0 "Upon arrival customer stated that unit flashed lid lock light and stopped cycle in the middle. Customer unplugged unit but it would not reset. Ran unit in diagnostics to test. F5E1 lid switch fault, F1E2 motor fault, F2E1 stuck button, F7E5 shifter fault codes present. Could not get lid lock to function in test mode but it is within spec per tech sheet. Without lid lock I could not test voltage output to shifter. Shifter is within spec per tech sheet. Unit needs main control. Customer is going out of town Saturday and won’t be back until. Monday September 21st. Please mail out invoice. ; ordrng 1 W10393490 (cntrl-elec)"

Near Iams Ct, Dayton, OH 45426
Shawn H.

Shawn H.

MICROWAVE GE JKP67G0J2BG Upon arrival found microwave with no lights or display. Removed control panel to inspect. Found fuse shorted open. Replaced fuse and ran to test. Unit is heating well. Ran several cycles to test. All ok. Ok per Tony. Called office to run cc. ; used 1 14QBP20CSB (20 AMP FUSE) from stock

Near Golf Manor Ct, Englewood, OH 45322
Shawn H.

Shawn H.

RANGE - ELECTRIC FRIGIDAIRE FEF352AUD "Unit is 17 years old in kitchen. Customer stated that the left front and right rear burners are inop. Found terminal block and element for the right rear shorted causing no operation. The left front burner isn’t getting voltage to it. No loose connections. Found infinite switch shorted open. Unit needs burners, terminal block and switch. Tech picking up parts tomorrow and will return Friday to install. ; ordrng 1 316436001 (switch,infinite lrg) and 2 316442301 (element,lg)s and 2 318372211 (element-surface)s and 1 5303935058 (TERM BLOCK)"

Near Livingstone Ave, Dayton, OH 45426
Shawn H.

Shawn H.

RANGE FRIGIDAIRE FPEF4085KFB Upon arrival found unit with power but no operation of touch pad. Pulled unit and found ribbon strip shorted causing no operation. Unit needs touchpad. Customer recently replaced main control. ; ordrng 1 318404115 (glass panel)

Near Dog Leg Rd, Dayton, OH 45414
Shawn H.

Shawn H.

WASHER AMANA NTW4516FW3 Upon arrival customer stated that unit leaks when it gets to the rinse portion of the cycle. Checked under unit for signs of leaks from drain hose or gearcase. No signs of leaks. Put unit into forced mode and filled and drained to see if house drain is clogged and over flowing. House drain is overflowing when unit drains. Advised customer to have drain cleaned by maintenance.

Near Palisades Dr, Dayton, OH 45414
Shawn H.

Shawn H.

REFRIGERATOR GE GTS18ABMDRWW Upon arrival found unit with frost cover the evaporator. Unit isn’t defrosting. Thawed ice and found defrost thermostat shorted open. Replaced and ran to test. Unit is defrosting properly now. All ok. Ok per Tara. ; used 1 WR50X10068 (DEFROST THERMOSTAT) from stock

Near E Nottingham Rd, Dayton, OH 45405
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL WRS325FDAW01 Upon arrival found that led light assm in freezer is out and causing light in fridge not to fully illuminate ; ordrng 1 W10515058 (light)

Near Wierfield Pl, Dayton, OH 45426
Shaun S.

Shaun S.

UPRIGHT / CHEST MIDEA MRU17F6AWW "Upon arrival found that unit giving a E6 error code, error code that is present and says it's a defrost sensor error, tech pulled cover and found that sensor is plugged in and seems to be working because unit is not froze up and cooling properly and has been for the last week customer has had unit, believe we have a communication error between board on front door and main board on back of unit ; ordrng 1 DISPLAYBOARDONDOOR and 1 MAINBOARDONBACKOFUNIT"

Near S Range Line Rd, West Milton, OH 45383
Shaun S.

Shaun S.

DISHWASHER LG LDF5678BD "Removed and replaced door switch on unit, ran and checked out, unit checks ok upon techs departure"

Near Koch Ave, Vandalia, OH 45377
Shaun S.

Shaun S.

DRYER - ELECTRIC SAMSUNG DV45H7000EW/A2 "Upon arrival found that roller wheel on front bulk head was bad causing noise issue on unit, removed and replaced roller, ran and tested, unit checks ok upon techs departure; used 1 DC97-16782A (ROLLER) from stock"

Near Concord Farm Rd, Union, OH 45322
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Unit temps are 5F freezer and high 40s low 50s in frig. Unit is running and evap fan working. The damper assembly was shut closed not allowing cold air to enter. Used screwdriver to open. Needs new damper and control.; rqstng P&A on 1 W10503278 (control board) and 1 W10594330 (elect damper)

Near Donald Dr, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Upon arrival temps read 45F in fresh food section and around 3F in freezer. Excess frost buildup behind fresh food assembly, fan not circulating. Had error codes 22C for evap fan and 25C Defrost error. Customer also has issue with ice maker compartment. Ordering parts per samsung bulletin.... customer ok estimate for repair, asking them to unplug unit 24hrs prior to coming out. Will check if issue with defrost circuit other than board and charge as needed. ; ordrng 1 DA82-02367A (GASKET AND CLIPS) and 1 DA92-00592A (PCB MAIN CONTROL) and 1 DA97-15217D (ICEMAKER) and 1 DA97-19898A (DRAIN TUBE)"

Near W 4th St, Greenville, OH 45331
Brad A.

Brad A.

REFRIGERATOR BO SAMSUNG RF263BEAESG/AA "Found unit has a refrigerant leak, unit does not have a stepper valve, talked to Chris about transferring unit to Kevin Montgomery for repair. Ordered dye filter.; rqstng P&A on 1 UNKNOWN (DYE FILTER)"

Near Taylorsville Rd, Dayton, OH 45424
Brad A.

Brad A.

REFRIGERATOR - S GENERAL ELECTRIC GFE26JSMAFSS "Found door switch not closing properly, ordered door switch.; ordrng 1 WR23X29170(TSDN) (fresh food door ligh)"

Near Kyle Rd, Cedarville, OH 45314
Kevin S.

Kevin S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Ran unit with cups upright in each corner for top and bottom rack. Checked spray arms for blockages or cracks. Checked screen. Put unit into both quick wash and later normal wash. Unit filled, washed and drained with no leaks. Suspect they way unit was loaded, showed and talked to customer wife, father. Unit checks ok."

Near OH-705, New Weston, OH 45348
Kevin S.

Kevin S.

DISHWASHER - BUI GENERAL ELECTRIC GDF640HGM2BB "Upon arrival customer had unit loaded and running. Opened the door checked water level, soap was dispensed and not on door, dishes were all wet. Unit appeared to be running just fine, good water pressure, had hot water. Checked both spray arms, appeared clean and no cracks. Unit appears to be draining properly, goes to nipple off drain pipe under sink and not garbage disposal. Recommended fastening up end little higher coming off plumbing make sure no back flow. Customer complaint about soap on dishes and or some food. Found rinse aid setting on lowest. Showed customer and turned to max, customer claims they use rinse aid. No complaints about heat, finishing cycles or draining... believe issue mainly with loading and use of rinse aid. Told customer to resort back to manual on loading and soap, rinse aid use. Also to use lemony shine at times in wash. Unit checks ok."

Near N Plum St, Union City, IN 47390
Brad A.

Brad A.

REFRIGERATOR KENMORE 106.5956999 "Found door switch not closing properly, connection at switch was loose, repaired connection. Unit is cooling properly."

Near Catherine St, Springfield, OH 45505
Brad A.

Brad A.

WASHER SAMSUNG WF328AAW/XAA "Found bearings worn, the tub tore the bellow, unit needs new inner and outer tubs, and bellow replaced. Customer does not want to repair."

Near Bluffview Dr, Fairborn, OH 45324
Tim  R.

Tim R.

DISHWASHER KENMORE 63016304400 No repair.

Near Lexington Ave, Dayton, OH 45402
Tim  R.

Tim R.

DISHWASHER WHIRLPOOL GU940SCGB2 Checked unit over found that the unit had power going to the main control but no power feeding the display. Needs new main control. Part is NLA per DAP. Called and informed LL.

Near Fairground Ave, Dayton, OH 45409
Tim  R.

Tim R.

DISHWASHER SAMSUNG DMT800RHS/XAA Needs new drain pump due to broken impeller. Dishwasher can’t come out due to flooring being too high. Customer wants to replace dishwasher. No repair.

Near Valleybrook Pl, Centerville, OH 45459
Tim  R.

Tim R.

RANGE FRIGIDAIRE LGEF3043KFR Ignitor wasn’t lighting at all. Needs new ignitor. Unit isn’t leaking gas double and triple checks no fumes when unit isn’t in use. All top burners are burning evenly. Replaced ignitor and left oven heat up no gas smell at all. Customer wasn’t running vent fan instructed her to run vent fan while using and not to open oven a lot. ; used 1 5303935066 (IGNITOR) from stock

Near Denham Ct, Washington Township, OH 45458
Tim  R.

Tim R.

MICROWAVE SAMSUNG SMH9207ST Checks unit over found that the unit would intermittently turn on the cooling fan even when not in use. Spoke with Jared from Samsung tech line and they said it could be a shorted component cause it to turn on or a potentially shorted wiring harness. Spoke with HBW and they’re gone talk with the customer about replacing unit.

Near Stone Path Ct, Carlisle, OH 45005
Tim  R.

Tim R.

WASHER LG WT1101CW Checked unit over found that the unit needs new suspension rods. Customer to decide on repair.

Near Coldstream Ct, Miamisburg, OH 45342
Steve M.

Steve M.

WALL OVEN FRIGIDAIRE FGEW3065KFB Found loose door hinge causing a loud noise while operating. Adjusted temp offset 20 degrees. Unit operating properly

Near S Ridge Ave, Troy, OH 45373
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FRS3R3JW1 Installed new fill tube. Checks ok

Near Creighton Ave, Dayton, OH 45420
Tim  R.

Tim R.

RANGE GE JMS08BA No power coming to the unit. Needs electrician. Customer had unit completely torn apart when I arrived. Pictures attached. Told him we are not reassembling it.

Near Lantz Rd, Dayton, OH 45432
Steve G.

Steve G.

REFRIGERATOR GE GFD28GYNCFS Customer got a new unit.

Near Mariners Way, Liberty Township, OH 45011
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFCD2413UB1A Replaced main control due to the unit not heating and draining. Tested unit checks ok.

Near W Bataan Dr, Dayton, OH 45420
Steve G.

Steve G.

REFRIGERATOR GE GNE27JSMKFSS Install new main board and ice-maker

Near Hickory Trail Pl, Hamilton, OH 45011
Tim  R.

Tim R.

DRYER GE GTD42GASJ2WW Replaced belt checks ok

Near Grist Mill Ct, Dayton, OH 45409
Tim  R.

Tim R.

RANGE KITCHEN AID KSEB900ESS0 Unit giving f8e0 error. Shorted fan. Replaced fan. Checks ok

Near Shady Hill Ln, Dayton, OH 45429
Tim  R.

Tim R.

REFRIGERATOR BOSCH B26FT80SNS/01 Checks unit over found that the unit wasn’t dispensing crushed ice. Removed icemaker and auger. Repaired wiring to solenoid. Checked freezer found that the drain was plugged up and ice build up around freezer fan. Cleared ice and drain. Adjusted temps due to them not reading correctly. Checks ok

Near Springwood Dr, Springboro, OH 45066
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL GSF26C4EXW00 "Upon arrival found that quick disconnect was loose causing water leak when imk filled, tech repaired issue cycled imk through, unit checks ok"

Near Carolina Dr, Vandalia, OH 45377
Steve M.

Steve M.

COOKTOP DACOR SGM466B Left front burner igniter Is missing causing the unit to continuously try and spark. Parts are no longer available. Bent over the igniter stem to hold it in place unit seems to be operating OK

Near Fox Run, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR GE GNE25JSKLFSS Unit making strange noise periodically. Found freezer evaporator cover coming in contact with the cooling fan due to fan blade pushed out on motor shaft. Slid fan backwards unit is no longer causing noise

Near Crestwood Dr, Troy, OH 45373
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF220NCTABC/AA Found frozen water fill tube in freezer section icemaker. Thawed unit out. Reset temps in freezer and fresh food. Unit operating properly. If icemaker stops again a new fill tube assembly will be needed.

Near Township Rd 43, De Graff, OH 43318
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF22KREDBSR/AA Installed new drain tube and control board silicone around waterline unit checks OK

Near OH-385, Lakeview, OH 43331
Steve M.

Steve M.

DISHWASHER GE GDT695SSJ0SS Installed new door latch and main computer. Dishwasher running OK

Near OH-385, Lakeview, OH 43331
Kevin S.

Kevin S.

WASHER WHIRLPOOL WFW8740DW1 "Changed parts, put unit into a quick wash and proceeded to drain a few times. Showed customer, unit checks ok."

Near Greenville-Nashville Rd, Greenville, OH 45331
Steve G.

Steve G.

RANGE HOOD GE PVX7300SJSS Installed new main control box.

Near Treeside Dr, Liberty Township, OH 45044
Kevin S.

Kevin S.

MICROWAVE GE JVM7195SK1SS "Replaced parts, tested unit with customer. Checks ok."

Near Greenville-Palestine Rd, Greenville, OH 45331
Steve G.

Steve G.

FREEZER FRIGIDAIRE LFFH17F3QWC Unit is not cooling. Install new control cycled unit test OK

Near Snow Hill Dr, Liberty Township, OH 45011
Kevin M.

Kevin M.

REFRIGERATOR KITCHEN AID KFCS22EVMS1 11 yrs + Kitchen Unit has internal refrigerant leak no noticeable leaks on coils or compressor unit is nonrepairable -

Near Dayton-Liberty Rd, Dayton, OH 45417
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFSS2314QE9A Found seal for ice dispenser door had fallen out. Removed dispenser assembly and reinstalled seal. Dispenser is sealing well and all functions work as they should. Found door handles loose. Tightened handles. All ok. Please mail out invoice.

Near Archwood St, Dayton, OH 45406
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Installed new freezer door gasket

Near Broken Woods Dr, Miamisburg, OH 45342
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FRS23LH5DSS Upon arrival customer stated that unit makes ice but is very sluggish to produce. They have change the water filter out twice but this did not help. Ice maker made 2 trays worth of ice over the long weekend. Forced ice maker into cycle to test operation. Ice maker had ice in mold when cycle began. Ice maker is very very sluggish to cycle. Ice maker has a intermittent dead spot causing no ice production. Installed new ice maker and cycled to test. All ok. Advised customer ice bucket should be full in 36-48 hours and to dispose of first full bucket. ; used 1 241798224 (ICE MAKER) from stock

Near Osceola Dr, Dayton, OH 45417
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RS267LBBP/XAA Installed reservoir and checks ok

Near Morning Sun Ct, Dayton, OH 45458
Shawn H.

Shawn H.

DISHWASHER BOSCH SHE3AR76UC/26 Upon arrival found unit showing E25 error. Pump blocked or cover missing error. Removed screen and inspected sump. Cover is installed properly no signs of blockages. Removed pump from sump to inspect. Found glass wedged in impeller. Drain hose is clear from unit to sink. Forced unit into drain to see if pump is getting voltage and moving. Pump has correct voltage to it and impeller is moving. Reassembled and ran unit in express wash to test. Unit is drawing in as it should. All ok.

Near Burroughs Dr, Dayton, OH 45406
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new main control and powered up unit to test. Unit is running and cooling as it should. Unit started cooling since last visit.

Near Daniel St, Dayton, OH 45404
Shaun S.

Shaun S.

DISHWASHER KENMORE 166.34 "Upon arrival found that unit has a suds issue, tech was able to clear most of suds from unit but instructed customer run a cleaning cycle on unit with cleaning agent, unit checks ok also gave customer info on replacing racks"

Near Rankin Dr, Englewood, OH 45322
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RFG297ABRS/XAA "Installed new water tank, unit checks ok."

Near Hampton Pl, Xenia, OH 45385
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE LFHB2751TF7 "Upon arrival found that unit is in need of a imk replacement Tech removed and replaced imk on unit, ran and checked out"

Near Washington Jackson Rd, Eaton, OH 45320
Tim  R.

Tim R.

MICROWAVE KITCHEN AID KMHS120ESS09 Replaced glass fuse and door switches. Checks ok; ordrng 2 W11187757(TS) (interlock)s

Near Regent Park Dr, Dayton, OH 45429
Tim  R.

Tim R.

DISHWASHER ELECTROLUX n/a Unit giving and 11 error code indicating and issue with the drain. Unit won’t go into drain cycle. Needs control and drain motor. Unit is 5-7 years old in the kitchen. Model partially missing. Attached pictures. ; rqstng P&A on 1 ### (CONTROL) and 1 #### (DRAIN MOTOR)

Near Piper Ln, Dayton, OH 45440
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28JBEDNSG/AA "Installed imk srv kit on unit, ran and checked out, unit checks ok upon techs departure"

Near Hertlein Ln, Vandalia, OH 45377
Steve M.

Steve M.

DISHWASHER GENERAL ELECTRIC GDT695SMJ5ES Part is damage in box; saved tckt

Near Whitechurch Way, Troy, OH 45373
Steve M.

Steve M.

RANGE - ELECTRIC GENERAL ELECTRIC JB256DM2WW Small cooktop elements not working.; ordrd 2 WB30X31058 (6 surface burner )s

Near Co Rd 39, Belle Center, OH 43310
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF263TEAESR/AA 07 Unit is not making ice. Did try hitting the reset button and unit did not move. Customer states that another company was out several months ago. ; ordrng 1 DA82-02714A (ICE MAKER UPGRADE KIT)

Near Safari Dr, Liberty Township, OH 45044
Steve G.

Steve G.

MICROWAVE GE JNM3163RJ3SS ; ordrng 1 WB26X10226 (motor ac synchronous)

Near Liberty Township, OH 45044
Kevin S.

Kevin S.

WASHER GE GFW850SPN0DG "Changed out door lock. Unit checks ok, showed customer, is doing laundry now."

Near Hollansburg Arcanum Rd, New Madison, OH 45346
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit is not making ice. ; rqstng P&A on 1 1111 (ICE CONTAINER. ) and 1 DA82-02673A (ICE MAKER UPGRADE KIT. )

Near Foxdale Dr, Waynesville, OH 45068
Steve G.

Steve G.

DRYER - ELECTRIC LG DLEX3700W.ABWEEUS ";per customer the filter housing is broken. Per the pictures, tech pre order parts. ; ordrng 1 MCK49049101 (FILTER ;HOUSING. ) and 1 MEA49050001 (FILTER BACK)"

Near Wild Cherry Way, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 Unit is not cooling and has ice build up behind the refrigerator section evap. Unit is not making ice. Tech found that the unit also has a restriction in the freezer section. I did advise the customer that the ice makers will not make unless its 7 degrees of lower. ; rqstng P&A on 1 1111 (DYE FILTER) and 1 W10608485 (evaporator) and 1 W11033168 (harns-wire)

Near Charleston Valley Dr, Mason, OH 45040
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHS2611LW good frost pattern started making ice adjusted the fan motor and checks ok please aim customer a receipt

Near Crowden Ct, Xenia, OH 45385
Steve G.

Steve G.

MICROWAVE OVEN KITCHEN AID KEMC378KSS0 unit is not working. Customer had another appliance company out and they walked away and customer had electrician out . Getting power to the unit. Power to the board Unit needs main board. Part NL:A; rqstng P&A on 1 WP8302985 (MAIN BOARD)

Near Old Walnut Dr, West Chester Township, OH 45069
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FRS6R5ESB4 Per customer said unit was already repaired by Sears

Near Mintwood Ave, Dayton, OH 45415
Shawn H.

Shawn H.

DISHWASHER BOSCH SHP65T55UC/07 "Upon arrival customer stated that unit intermittently won’t complete the cycle. Unit was stuck in automatic cycle when I first powered it up. It took several tries to reset the unit with the cancel button. Ran diagnostics to test. No error codes present. Unit stopped mid test and light flashed as if door was open. Checked and found door not fully closing due to cover plate being bent and binding up on door. Door pops open during cycle keeping it from completing. Also found door seal leaking from same issue. Unit needs plate, screws, and gasket. ; ordrng 4 423896 (screw)s and 1 494772 (sealing) and 1 744912 (COVER)"

Near Hillpoint Ln, Dayton, OH 45414
Shawn H.

Shawn H.

WASHER KENMORE 110.915501 "Unit is 26 years old in basement. Customer stated that unit will fill at times and won’t other. Sometimes it will agitate sometimes it won’t. Ran unit in normal cycle to test. Unit filled fine with cold and hot, water level is good, unit agitated fine, drained fine, rinsed fine, and spun out with no issue. Unit isn’t stopping when lid is opened. Lid switch is shorted closed. Suspect switch wasn’t closing or shorted open at times causing no fill no start. Authorization # 636JABL; rqstng P&A on 1 285671 (switch,lid)"

Near St Johns Ave, Dayton, OH 45406
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FGHB2868TD1 "Upon arrival found condensation on top of freezer door and condensation around gaskets at bottom of doors. Gaskets are sealing well against the cabinet and mullion. Called Electrolux. Tech had me check ambient temp sensor, humidity sensor and for voltage to mullion. Both sensors are good and unit is sending voltage to mullion. Humidity sensors is reading a high humidity but room isn’t humid. Ran mullion in forced mode to see if it will heat. Mullion isn’t heating up. Unit needs mullion heater. Reference# 83903426; ordrng 1 242036302 (MULLION HEATER ) and 1 5304510307 (MAIN BOARD)"

Near Flagstone Way, Tipp City, OH 45371
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHS2611LBNA Replaced wiring harness ice maker and water dispenser checks OK

Near Starling Cir, Carlisle, OH 45005
Shaun S.

Shaun S.

RANGE SAMSUNG NE59J7630SS "Upon arrival found that board that was sent was not part intended, tech needed display board and was sent relay board needs reordered ; ordrng 1 DE07-00129A (DISPLAY BOARD )"

Near Union Ridge Dr, Englewood, OH 45322
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF263TEAESG Unit needs new evap cover and lower imk installed on unit; ordrng 1 DA97-07603B and 1 DA97-12617A (COVER)

Near Hoke Rd, Clayton, OH 45315
Brad A.

Brad A.

WASHER KENMORE 110.475126 "Found door lock not engaging, found connector loose, repaired connection. Unit is working properly."

Near Keystone Ct, Yellow Springs, OH 45387
Brad A.

Brad A.

REFRIGERATOR MAYTAG MFD2561HEQ "Found unit has a refrigerant leak, only half of the evaporator has frost pattern, needs a dye filter installed to checks for leak. Customer does not want to repair unit."

Near Choice Ct, Dayton, OH 45424
Kevin S.

Kevin S.

WASHER HOTPOINT HTW240ASK5WS "Upon inspection, unit not allowing hot water side into unit. Removed hoses checked water supply ok. Check sticky NOTE!; ordrng 1 (DN)WH13X26534 (WATER VALVE)"

Near Church St, Greenville, OH 45331
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE LFSS2312TF4 "Found case of unit bulged out on freezer side in the middle of the door, this causes door seal to not hit the metal and seal properly, called Techline talked to John , they are going to replace the unit. File number- 83903058--Told customer that Frigidaire will contact them about replacement."

Near Arrowhead Trail, Enon, OH 45323
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF25HMEDWW/AA Container not sealing properly auger not switching cube to crush & display lights are out; ordrng 1 DA97-12540G (AUGER) and 1 DA97-14424A (DISPLAY) and 1 DA97-14474C (CONTAINER )

Near Ashcreek Dr, Dayton, OH 45458
Kevin M.

Kevin M.

REFRIGERATOR GE GDSLOKCXARLS "Kitchen 10+yrs Bushing on door is wore out FZ sencor and brd not communicating properly; ordrng 1 WR02X12896 (thimble door ff) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X10832 (board asm main contr)"

Near Caudell Dr, Bellbrook, OH 45305
Brad A.

Brad A.

RANGE SAMSUNG NE58F9500SS/AA "Found lower convection fan motor making loud noise, ordered fan motor and fan blade. ; ordrng 1 dg67-00011b (FAN BLADE) and 1 dg96-00110b (FAN MOTOR)"

Near Mallard Dr, Dayton, OH 45424
Brad A.

Brad A.

WASHER MAYTAG MVWX655DW1 "Found gearcase leaking oil all over motor, capacitor, pulley, and belt, unit needs new gearcase, motor, capacitor, and belt. Located in the laundry room, manufactured 4/2018.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10808317 (belt) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11395618 (CAPACITOR )"

Near Hussey Rd, Jamestown, OH 45335
Brad A.

Brad A.

WASHER WHIRLPOOL WTW8040DW4 "Found unit not communicating between main control and user interface, some buttons on user interface do not respond. Ordered main control and user interface. Located in the laundry room, manufactured 5/2018.; rqstng P&A on 1 W11125152 (console) and 1 W11182868 (cntrl-elec)"

Near Watergate Dr, Dayton, OH 45424
Brad A.

Brad A.

WASHER MAYTAG MVWB850YW0 "Found bearings on outer tub worn, making noise and leaking oil, found hub worn out, ordered outer tub, hub, and reps sensor. ; ordrng 1 W10178988 (sensor) and 1 W10381078 (outer tub) and 1 W10820039 (hub)"

Near Middle Urbana Rd, Springfield, OH 45502
Tim  R.

Tim R.

RANGE - ELECTRIC GENERAL ELECTRIC JB645RK4SS Replaced burner and switch. Checks ok

Near Leonardo Way, Middletown, OH 45005
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF263BEAESR/AA Sealed around inlet lines with perma gum. Checks ok

Near Steeplechase Dr, Springboro, OH 45066
Tim  R.

Tim R.

DISHWASHER MAYTAG MDB8959AWB1 Replaced main control and fuse. Checks ok

Near Sugar Run Trail, Bellbrook, OH 45305
Tim  R.

Tim R.

REFRIGERATOR KITCHEN AID KBRS20EVWH2 No issues with the icemaker the problem was the right side of the door wasn’t closing due to being packed full of food.

Near Green St, Dayton, OH 45402
Steve M.

Steve M.

DISHWASHER WHIRLPOOL WDT780SAEM2 All operations check ok .

Near W Ash St, Piqua, OH 45356
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 Found hub drive kit wore out causing tub to wobble. Replaced hub Drive assembly unit is spinning properly; used 1 W10528947 (DRIVE HUB ASSY) from stock

Near Essex Dr, Tipp City, OH 45371
Steve M.

Steve M.

DISHWASHER KENMORE 665.13469K901 Installed new control panel dishwasher is operating and running properly. The unit is tilted forward slightly in such a manner that may cause water to drip on the floor from the door in the future. Customer called American home shield and it is notated in the system.

Near Tacoma St, Springfield, OH 45503
Shawn H.

Shawn H.

DISHWASHER LG LDT7797ST Upon arrival customer stated that garbage disposal backed up and water leaked from adjacent cabinet into the pan of the dishwasher. This caused the AE leak error. Removed dishwasher from counter and cleaned out pan. Ran unit to test for leaks. No leaks from machine and it functions as it should. All ok.

Near Grace Cir, Dayton, OH 45431
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RFG297HDBP/XAA Installed new dispenser assembly and ran to test. All lights are bright and all functions work as they should.

Near Breezewood Ave, Dayton, OH 45406
Tim  R.

Tim R.

DRYER - ELECTRIC MAYTAG MEDC215EW1 "Replaced rollers and belt checks ok; used 1 341241 (BELT), and 3 W10314171 ([Alt for W10314173) from stock"

Near Forest Ave, Franklin, OH 45005
Tim  R.

Tim R.

REFRIGERATOR SAMSUNG RF30HBEDBSR/AA Replaced shorted icemaker. Checks ok; used 1 DA97-15217D (ICE MAKER) from stock

Near Sentinel Oak Dr, Centerville, OH 45458
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE LFHT1831QF3 Cleared ice around fan. Checks ok

Near Bigger Rd, Centerville, OH 45459
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE FFHI1835VS0 Adjusted door seal and sealed around water line coming into freezer. Checks ok. Door has already been replaced by Wes.

Near Oak Hill Ln, Centerville, OH 45459
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed new def heater and sensor and reprogrammed

Near Cottage Point Way, Dayton, OH 45449
Tim  R.

Tim R.

RANGE GE PGB960SEJ2SS Replaced both upper oven ignitor and lower oven ignitor. Checks ok; used 2 5303935066 (IGNITOR) from stock

Near Seton Hill Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

REFRIGERATOR FRIGIDAIRE LGUB262LF3 Replaced icemaker and cleared ice out of bucket. Checks ok

Near Oak St, Dayton, OH 45410
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Calling HBW- Louie-Unit has a refrigerant leak that is nonrepairable -autho#617344758134-

Near Braddock St, Dayton, OH 45420
Tim  R.

Tim R.

DISHWASHER BOSCH SHXM78W55N/11 Checked unit over found that the unit wouldn’t go into a drain cycle no matter what I do. Went into diagnostics and reprogrammed and tested. Unit was draining and working well after programming

Near S Patterson Blvd, Dayton, OH 45409
Tim  R.

Tim R.

DRYER SAMSUNG DV52J8700EP/A2 Replaced main control due to wrinkle control not working. Checks ok. Unit 7-10 years old in the laundry room

Near Bambridge Ct, Miamisburg, OH 45342
Tim  R.

Tim R.

DISHWASHER BOSCH SHEM3AY56NN/01 Cleared out drain pump. Checks ok

Near Dushore Dr, Dayton, OH 45417
Brad A.

Brad A.

WASHER GE GTUP270EM5WW "Installed gearcase, inner basket, and outer tub. Unit checks ok."

Near Crowden Ct, Xenia, OH 45385
Steve M.

Steve M.

REFRIGERATOR GE GWE19JMLGFES Found unit leaking from water valve fitting. Tightened all fittings on the water valve assembly unit checks OK

Near Stockham Dr, Piqua, OH 45356
Tim  R.

Tim R.

FREEZER WHIRLPOOL WZF34X20DW01 "Checks unit over found partial frost pattern on evaporator and not cooling properly, also found unit would let you change temperature settings just flashes. Additional labor for sealed system.; rqstng P&A on 1 W10143759 (drier (service)) and 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 W11293202 (CONTROL) and 1 WPW10316428 (heater)"

Near Payne Farm Ln, Washington Township, OH 45458
Tim  R.

Tim R.

WASHER KENMORE MVWB835DW3 "Unit constantly giving UL error and won’t complete cycle. Unit also extremely loud in spin. Needs new control, transmission and basket assembly. Unit 3 years old in laundry room.; rqstng P&A on 1 W10811956 (drum assy) and 1 W10811960 (spin basket) and 1 W10902814 (washplate) and 1 W11170706 (cntrl-elec)"

Near Stanley Mill Dr, Dayton, OH 45459
Steve M.

Steve M.

DRYER WHIRLPOOL WED8500DC3 Replaced idler pulley causing dryer to squeal; used 1 W10837240 (BRACKET) from stock

Near Newberry-Washington South Rd, Piqua, OH 45356
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFCD2413US2A Needs control and motor; ordrng 1 5304519906 (MOTOR) and 1 5304521609 (CONTROL)

Near Gerbera Ln, Sugarcreek Township, OH 45305
Steve M.

Steve M.

DRYER MAYTAG MED4200BW0 "Door hinge pin came apart, not allowing door to swing closed. need to replace door hinge assembly; ordrd 1 WPW10208415 (door hinge)"

Near Ayres Pike, New Carlisle, OH 45344
Steve M.

Steve M.

DRYER SAMSUNG DV42H5200EF/A3 Dryer is not heating due to faulty heating element. Replaced Element unit checks OK; used 1 DE486A (ELEMENT) from stock

Near Kenton St, Springfield, OH 45505
Steve M.

Steve M.

REFRIGERATOR LG LFXS24623ST Needs display ; ordrd 1 ACQ87414602 (DISPLAY )

Near Dorothy Moore Ave, Urbana, OH 43078
Steve G.

Steve G.

DISHWASHER BOSCH SHPM65Z55N/01 Unit will not start. Found that the door is not closing all the way. Jose at techline adv to order the inner panel and both hinges. ; ordrng 1 1111 (INNER DOOR PANEL. S/S) and 1 2222 (LEFT DOOR HINGE) and 1 3333 (RIGHT DOOR HINGE)

Near Scarlet Oak Ct, Mason, OH 45040
Steve G.

Steve G.

DISHWASHER BOSCH SHP865WF5N/11 Customer states that the unit is not washing. John at warranty company ; rqstng P&A on 1 1111 (SOAP DISPENSER) and 1 2222 (MAIN BOARD)

Near Albright Ct, Mason, OH 45040
Steve G.

Steve G.

WASHER SAMSUNG WA45M7050AW/A4 Unit is not washing and is loud. Found the gearcase to be out. Customer is not repairing.

Near Columbia Cir, West Chester Township, OH 45011
Steve G.

Steve G.

WASHER WHIRLPOOL WTW8500DC5 Unit is still making a grinding noise. ; rqstng P&A on 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W10915700 (stator)

Near Roden Park Dr, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer states that the unit is not making ice and there are no lights. Time of service call unit has been making ice. Installed new freezer light. Test ok. ; used 1 W11205083 (LIGHT ) from stock

Near Bentley Oak Dr, Mason, OH 45040
Steve G.

Steve G.

DRYER - ELECTRIC LG DLE1501W Customer cant close the door because of the filter not going down all the way. Customer found several screws inside the unit. ; ordrng 1 3550EL1005C (FILTER HOUSING ) and 1 3550EL2004B (COVERING) and 1 4970EL4002C (SPRING) and 1 4974EL1002B (FILTER SCREEN HOUSING )

Near Pewter Hill Ct, Lebanon, OH 45036
Shawn H.

Shawn H.

RANGE - GAS FRIGIDAIRE GCRG3038ADA Upon arrival found left rear won’t ignite. Not sparking from igniter. Removed top to inspect for loose connections. None found. Inspected switch for burner. Switch is shorted causing no ignition. Can jiggle black wire at switch and it will strike. Unit needs switch harness ; ordrng 1 5304510486 (HARNESS SWITCH)

Near Dawnview Ave, Dayton, OH 45431
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RS267TDRS/XAA Unit is not cooling right on the refrigerator side. Found that the unit is not defrosting. Customer needs main board which is NLA and heater and back wall with fan. Due to the board being no longer available they are going to purchase a new unit.

Near Hart Rd, Lebanon, OH 45036
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL GI6SDRXXY07 Upon arrival found that imk will cycle through but will not fill with water imk needs replaced ; ordrng 1 W10882923 (icemaker)

Near Caprice Rd, Englewood, OH 45322
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Contacted customer early morning and notified him that we was going to order new freezer door gasket and will call to set up appt to come back out and install when part arrives ; ordrng 1 FREEZERDOORGASKET"

Near Sweet Potato Ridge Rd, Brookville, OH 45309
Shawn H.

Shawn H.

WASHER INSIGNIA NS-TWM41WH8A Installed water valve and ran to test. Unit fills fine now. No more E1 error. All ok.

Near Shroyer Rd, Dayton, OH 45419
Shawn H.

Shawn H.

RANGE KENMORE 790.758523 Upon arrival tenant stated that they smell gas from the oven when not in use. Vectren has checked and has high levels. Checked supply line for leaks. Supply line is leaking at fitting into regulator. Landlord needs a plumber to repair line. The gas shut off is very old and has red flag from vectren on it. Unplugged unit. Advised LL to have plumber fix leak.

Near Cornell Dr, Dayton, OH 45406
Shawn H.

Shawn H.

DRYER GE GTD42EASJ2WW Upon arrival found unit would intermittently start as if motor had a dead spot or door wasn’t closing. Checked and found door warped keeping switch open. Straightened door and unit starts every time now. Unit heats well too. All ok. Please mail out invoice.

Near Burleigh Ave, Dayton, OH 45417