Local Reviews
Powered by Fluid LOCALIce maker , thawing out !
Joan - Dayton, OH
They were professional and time management was appropriate! Disappointed that everything gets replaced now days instead fixing issue the whole ice maker was taken out , but maybe it was something that was inside and could not be fixed!
Great Service
Brenda - Centerville, OH
Professional, Knowledgeable, and Efficient
Great service
Janet - Springboro, OH
Top notch service!
Great service!
Tammy - Springboro, OH
Steve always does a great job! He's fast, efficient, kind and courteous!! Very happy with Authorized Service!
Great
Bonita - Urbana, OH
Great he sounded very knowledgeable and help me a lot fixing my refrigerator and pointed out a few things that I need to watch out for. Very comfortable to be around. And I love his smile.
Excellent
Sam - Versailles, OH
Great
Patti - Xenia, OH
He did great! And I'm glad he finally got out our microwave figured out!
Happy Customer
Susie - Bellefontaine, OH
Great service. Timely, courteous, fast and reasonably priced local service. Had parts on the truck so one and done!! Will definitely be using them the next time I need appliance repair
Quick service
Russell - Spring Valley, OH
Great timely service,
Darrel - Liberty Township, OH
Great
Roger - Dayton, OH
He was great!
Excellent service. Thanks Brad
Pamela - Dayton, OH
Great
Peggy - Miamisburg, OH
Great guy
Vicki - Englewood, OH
Great honest service. Time efficient and very pleasant
June
Brandewie - Versailles, OH
Jason
Gehron - Englewood, OH
Condemned the fridge best that could be done
Prompt, knowledgeable , technician.
Mike - Eaton, OH
Excellent trouble shooting/service
Bob - New Lebanon, OH
great people!!!!so much better than....S1S they sucked
Jack - Clayton, OH
Ice maker
David - Versailles, OH
Great service
Nice guy, good work
David - Franklin, OH
Great service
John - Springboro, OH
trusted appliance repair
Ronnie - Springboro, OH
Steve has worked on the same Samsung refrigerator four times. Great service each time. Not Steve’s fault Samsung is junk.
Customer service was awful.
Teresa - Dayton, OH
We got the runaround so much from your ladies that answer the phone. No one seem to know when our parts were coming or from where. We waited almost 3 weeks without a refridgerator. The expense for us was not good, between losing food, dry ice, and bags of ice was almost $200. No one was willing to help with that. We will not use Authorized services again. Not that that will make a difference in your business. We are only one customer. However, your repair man, Shawn, was awesome.
Response from Authorized Service:
Teresa, Thank you very much for your feedback regarding your customer service experience with our company. We appreciate your kind words about Shawn as well. I apologize again that we had difficulty locating the part that was needed to complete your repair. Please feel free to call me at the office anytime if you would like to have further discussion. 937-252-3200 - Thank you! Marlise
Greg
Greg - Washington Township, OH
Steve was great! Very thorough, professional and personable. Took time to explain what he observed and patiently answered questions. One of the best techs I’ve worked with.
Steve explained everything thoroughly to us. He was very curtious.
Vicki - Lebanon, OH
Insurance report. Very thorough
Meggan - Dayton, OH
We had a dryer fire and needed a technician to check the appliance and attempt to determine the cause of the fire. Shawn called ahead of time to let me know when he would be arriving, and was very professional and helpful. Once I explained the situation, he took the whole dryer apart to check what had happened, and then was able to explain what the probable cause was. Within an hour of him leaving, I was emailed a detailed report that I could send to my insurance company. I was very pleased. I will definitely use them again for my appliance repair needs.
Samsung
Barbara - Spring Valley, OH
Rhonda
Rhonda - Miamisburg, OH
Tim was fantastic. Very friendly and professional. He was obviously experienced in microwave repairs and was very efficient. My microwave works like new and it’s all due to Tim’s Expertise. He was also great at communicating with me on when he would be here and what he was going to do.
Great Service
Joe - Dayton, OH
Tina
Tina - Dayton, OH
Very happy this tec knew his stuff ,I'm very thankful he had a answer were others could not find one.
Great
Seth - Dayton, OH
He was great. Very professional.
Great Service
Jim - Dayton, OH
Great service
Jennifer - Urbana, OH
Great service
Keith - Moraine, OH
Professional Service Technician
Richard - Dayton, OH
Great service at a fair price.
James - Beavercreek, OH
It was good. Shawn was courteous and helpful.
great
Doug - Tipp City, OH
excellant customer service
Sue
Susan - Fairborn, OH
Great service, very pleasant.
I now have ice when needed
Leanora - Franklin, OH
Outstanding service!
Bridget - Germantown, OH
I was very impressed with his phone call to tell me he would be here ( approximate time) and then his call when he was on his way. Very polite and courteous. Excellent customer service! I was very impressed.
Great service, very professional and thorough.
Greg - Washington Township, OH
Steve went above and beyond the call of duty during and after the service call.
Excellent and Fast Service
Robin - Beavercreek, OH
I called in about my refrigerator freezer not producing ice. The technician came, knew what the problem was right away, ordered the part and within a week was back fixing the problem.
Great service, very professional
Lou - Enon, OH
Tech was very professional, worked in a timely manner, answered my questions, gave us awesome service
Mike
Mike - Middletown, OH
Great work
great service
Cindi - Centerville, OH
Everyone at Authorized Service is always so nice and goes over and above. They always take care of the multiple issues I have with the extended warranty on my Samsung refrigerator.
Barb
Barbara - Cable, OH
Great service. Technician was very nice, showed up on time & did a great job.
Great customer service guy
Janie - Springfield, OH
Nice guy came out
Great service
Kenneth - Dayton, OH
It took Tim only a couple minutes to diagnose the problem with my dishwasher. He had the needed repair parts and took less than 15 minutes to get it fixed. Very professional. Will definitely use Authorized Service the next time I have any appliance repair issues.
Great service
Dillin - Springboro, OH
Steve knew exactly what needed to be done. He was fast and efficient.
Great service!
Bill - Vandalia, OH
Service tech was professional and courteous.
Good service
Jeffrey - Dayton, OH
bad communication
Teresa - Dayton, OH
We have been without a refridgerator going on 3 wks now. Service was done to start and 2 hrs after tech left the fridge went down again. We have had nothing but a run around to get someone back out here to fix it. our last conversation with them is now we are stuck waiting for wherever they can find the part. We have spent almost $200 on ice and dry ice trying to save our food.
Response from Authorized Service:
Teresa, I apologize you are not having a 100% positive experience with our company. It is not often we are unable to locate a part that is needed to complete a repair. We are still working to source this part as quickly as possible. Please feel free to call me at the office anytime if you would like to have further discussion. 937-252-3200 - Thank you! Robbin
Phil
Phillip - Dayton, OH
Shawn was outstanding. He is a very competent repairman. Very patient and great work ethic.
Great service
Chelsea - West Liberty, OH
Very professional and friendly, knew what he was doing and talking about. Quick and proficient.
Great Service and very knowledgable
Michael - Dayton, OH
Very happy with this gentleman.
Very satisfied
Cindy - Washington Township, OH
Prompt, pleasant service
Great service, knew his stuff!!
William - Lewisburg, OH
Shawn was very I formative about our Samsung French door ref. He was very polite to us and I enjoyed conversing with him.
Terrific Service
Susan - Centerville, OH
Disappointed
Judi - Brookville, OH
My 16 year old refrigerator was repaired for $262. It didn't work after a few days. I called to have Shaun return and said it was working part of the time and not working part of the time. He came out when it was working and said he couldn't diagnose the problem when it was working. He said to call back when it wasn't working and he would return. I did, but he didn't return. He asked me a couple of questions and said he would have to figure the costs on what he thought it was. He said it would be $172. I was very disappointed he did not return and look at the refrigerator. I called Chris, his boss, and shared my frustration. He said he would talk with Shaun. If I call in the future, I will request that Shaun not return to my home. I have typically had great experiences in the past with other techs.
Response from Authorized Service:
Judy, I apologize you did not have 100% positive experience with one of our technicians. Please know the situation of giving someone your word and then not following through is unacceptable here at Authorized Service. I am committed to improving the quality of all our customer experiences and appreciate you taking the time to give me feedback regarding your experience. Please feel free to call me at the office anytime if you would like to have further discussion. 937-252-3200 - Thank you! Marlise McCallister
very professional and fixed the problem quickley
Judy - Beavercreek, OH
Wonderful
Kristy - Beckett Ridge, OH
Steve was friendly, knowledgeable and fixed the problem quickly. what more could you want?
Awesome service.
Kalp - Dayton, OH
We have used Authorized Service on many occasions over the last 5 years. Excellent service every time!
Courteous and Professional
LC - West Liberty, OH
He called ahead to confirm that he could come out the day before he was scheduled. He was able to make a warranty repair the same day within a reasonable amount of time.
Excellent service
Joe - Greenville, OH
Kevin called me and showed up right on time. Diagnosed and fixed my problem in a timely manner. He explained the repair to me and was very courteous. Thank you Kevin!
Great service
Joe - Dayton, OH
Great service
Samantha - Huntsville, OH
Great Customer Service! And trust me, I have had THE worst experiences with customer service over the past month! Very refreshing to find out that it’s not industry wide!
Great Service
Conley - Dayton, OH
Would highly recommend Authorized Service!
Quick Service
Decker - Dayton, OH
Expert knowledge
Great Service!
Cornell - Dayton, OH
Very knowledgeable, on time and dependable. We would highly recommend
Roger
New - Saint Paris, OH
Great
good service that I couldn't done myself
Robert - Dayton, OH
Thought I could do this repair but needed a pro. Tim was on time and knew exactly what to do
Very Professional
William - Arcanum, OH
Took the time to discuss the problem and what he was doing to correct it. This was under an extended warranty program.
Great service a full day ahead of schedule
Cindi - Centerville, OH
Donna
Donna - Springfield, OH
Great service. Nice serviceman.
The Best
Angee - Lebanon, OH
Steve was not only professional, and knowledgeable, and pleasant.
Meant to Please
Nanette - Vandalia, OH
The service was wonderful.
Eugene
Monico - Tipp City, OH
Excellent
Quick, knowledgeable and solved the problem
David - Centerville, OH
The tech knew exactly what was wrong and just like the night we conceived our first child, in and in about 15 minutes.
satisfied customer
Karen - Springfield, OH
Very nice technician and service
Denis - Troy, OH
Awesome!
Alex - Mentor, OH
Awesome!
Fast and Professional
James - Franklin, OH
Steve was great. The part was in his truck and he had our washer up and running in a half hour.
Broken fridge
Tony - Springboro, OH
Steve was very professional and did a great job. Thank you Authorized Service.
Great service call
Jack - Miamisburg, OH
It was very good
Great
Darrel - Arcanum, OH
It’s fixed
Dianne - Dayton, OH
was great!
Beverly
Beverly - Xenia, OH
Quick service good knowledge of product
Owner
Vince - Dayton, OH
Great service. Very proficient.
Happy Customer
Judi - Brookville, OH
Shaun did a great job!
Excellent, Friendly
Jeffrey - Troy, OH
Excellent service from scheduling lady on the phone to the technician; every experience has been with friendly and helpful people
Shelly
Shelly - Vandalia, OH
Dean
Dean - Dayton, OH
Professional, very knowledgeable
Great Technician, Quick Service!
Martin - Troy, OH
Great Service
Sharon - Huntsville, OH
Steve was very professional and polite and very efficient with working through the problems.
Dryer Fixed
John - Versailles, OH
Well, it took a little too long to get the parts to our service technician, but he diagnosed the problem and completed the repair in a very efficient and professional manner. He was a very friendly person and suited us in all areas of his work.
Richard
Richard - Dayton, OH
great service
Chestina - Xenia, OH
Service individual was very efficient
Donald - Dayton, OH
Service individual was quick to fix the problem. He was very efficient and professional. He is a very positive representative of your company.
Great Services!
Mary - Springfield, OH
Tech was very nice did a wonderful job getting it fixed
The service was quick and done well
Shawn - Miamisburg, OH
Tech showed on time, had the correct part and was fast
Great service
Darlene - Arcanum, OH
I had 2 issues with my refrigerator. Work on freezer was completed on second visit. The ice maker did not worked after the part came. Called & Kevin returned and corrected the problem on the third.
Quick repair
Megan - Xenia, OH
They ordered the piece I needed right away and scheduled me when they had tracking info on it so I could have it repaired ASAP.
Great Service - Great Result
Tobias - Dayton, OH
we made the appointment, talked to the technician and he arrived on time and fixed the problem - very professional.
Great service
April - Piqua, OH
Great communication and service.
Great service
Linda - Arcanum, OH
Professional and on time
Richard - Piqua, OH
Great support and personality
Debbie - Mason, OH
The tech was terrific even though our issue resolved itself. Great customer service.
I thought the service charge was very high.
Alice - Greenville, OH
FASTEST repair
Dennis - Bellefontaine, OH
Paul
Paul - Tipp City, OH
Tim was great
Jane - Dayton, OH
I appreciate a company that comes on time and sends a true professional to provide service.
service
Dawn - Yellow Springs, OH
The service was excellent and he was very quick
Wonderful Service
Kimberly - Dayton, OH
The technician was thorough and did a great wonderful job fixing my problem.
Confirmation
Susan - Dayton, OH
Kevin confirmed that Tim had generated a replacement. Although it appeared that Kevin's visit may not have been necessary, he did a geeat job confirming everything was in place for a replacement.
Very pleased with service
Michael - Bellefontaine, OH
I was very pleased with Authorized Service. Steve was professional, kind and thorough. He completed the job in a timely manner. Would use Authorized Service again!
Excellent service
Michelle - Dayton, OH
The service was outstanding! The technician was very professional and courteous. I rate this a five out of five!
Very good service. The service man was very nice and informative answering all questions.
Donald - Centerville, OH
Dennis
Dennis - Urbana, OH
Great service
Beverly - Dayton, OH
Thank you for your professional job service and pleasant customer services excellent job!
Prompt response and diagnosis
Shelley - Urbana, OH
Everything went well!
Tristan - Xenia, OH
Very good
Holsapple - Greenville, OH
Excellent Service
Vicky - Dayton, OH
Shawn, was here when he said he would be. Very friendly & pleasant. Fixed the problem in minutes. He took the time to answer questions.
Mosher
Kathleen - Dayton, OH
Fast, Professional, Honest Service.
Joyce
Joyce - Miamisburg, OH
Great job
The technician was great
Vicki - Tipp City, OH
The technician was great
2355 Gardner
Maurio - Fairborn, OH
Beautiful....A+++++
Daniel - Centerville, OH
Tim did what literally 4 people could not do because he actually cared and took the time. Cannot congratulate enough and once again thank you.
Very good service
Kim - Beckett Ridge, OH
Maytag washer electronics
Jane - Dayton, OH
Pro-active thinking and great service
Paul - Springfield, OH
Brad called ahead to get make and model and ask what was occurring with the washer. He asked about previous washer repairs and if they were successful. He obviously was trying to anticipate what the repairs might be. That was the first time a technician ever did that before arriving to work on an appliance in our home.
Doug
Doug - Dayton, OH
Fantastic
Great Service
Sheryl - Dayton, OH
He was very professional.He explained everything and he did not leave mess.
Great service
Karen - Dayton, OH
Tech was very courteous and cleaned up after he finished repairing my refer
Awesome service!!!
Cathy - Liberty Township, OH
Very punctual and very friendly! Have used them and Steve before!! They are the only company I will use!!
Friendly and competent service.
Kathy - Lakeview, OH
Steve arrived on time, repaired our refrigerator quickly and competently. A very personable young man great knowledge of the product he was repairing.
Missy
Melissa - Russia, OH
Great service. Very friendly yet professional.
Mike
Mike - Dayton, OH
Fast Response
Jack - Fort Loramie, OH
Good Service
Phillip - Springboro, OH
Did a good job of diagnosing and repairing my refrigerator freezer door
Best of the Best!!
Albert and Connie - Dayton, OH
Sally
Sally - Springboro, OH
Excellent service
Nancy - Dayton, OH
Mr. Anders identified the problem quickly and put the part on order from our home. His return to our home to install the replacement part was equally timely, efficient and professional I would welcome his service anytime we need assistance in the future. A true professional!
The service technician did an outstanding job and explained exactly what the problem was and fixed it.
Ralph - Troy, OH
The technician called about 45 minutes prior to arrival time informing me where he was and what he was doing and approximately how long it would be before he arrived. Once he arrived he quickly identified the problem and fixed it. To me that is exactly how they should do. Nice job!
Michael
Mike - Dayton, OH
Michael
Frantz - Dayton, OH
Great Service
James - Englewood, OH
The technician provided great service and care.
Janey
Lance/ - Laura, OH
So far, not so great. Been out twice and not fixed, coming back for the third time.
Response from Authorized Service:
Jane, I apologize the Speed Queen dryer is still making a squealing noise. I appreciate your patience as we get this issue resolved! Please feel free to call the office 927-252-3200 if you have any questions.
Whirlpool Washer
Sue - Dayton, OH
Great Service kept me informed throughout the whole service process. Explained everything very thoroughly
Homeowner
Jeffrey - De Graff, OH
great service
Cnithi - Springboro, OH
Steve was very professional, kind and respectful while he was in my house. He fixed my refrigerator and I am pleased with the results. He is a nice conversationalist.
Eleanor
James/eleanor - Troy, OH
Timely service with knowledgeable service person.
Great timely service!
Creech - Moraine, OH
Jeff
Jeff - Waynesville, OH
They were great. Did a very thorough and honest job. Had to go back and get another part ( not their fault ) and everything was handled quickly. The technician was very friendly and knowledgeable
excellent service
"Karl - Englewood, OH
technician was very good and when he left, I understood the next step. (parts were ordered) He then followed up within the time span he gave.
Very friendly and very helpful great service
Joeseph - Rushsylvania, OH
Very good service and very friendly
Efficient, friendly, solved the problem
Robert - Springboro, OH
Great Service
Lisa - Dayton, OH
Samsung dryer
J.M.H - Ansonia, OH
Work was done quickly. Repairman was snappy and rude. Snapped at wife. Said no one was home and he was waiting 20 mins, although 6 people and 3 dogs were home. Dogs never barked. Daughter took two dogs out to restroom. And she even said she couldn't find him, even though he said he was here. As soon as he walked into home, he was snapping at wife.
Response from Authorized Service:
Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.
Excellent Service
Susan - Dayton, OH
Tim has been helping us troubleshoot an issue with our icemaker. He is extremely professional and very personable and has provided us with careful guidance each time the company-prescribed solutions (two new icemakers and a new control board) have failed. His efforts and ability to assist us to date are much appreciated! We understand that Authorized Service wants to send out a different technician to check our icemaker. There is no doubt that Tim has done all that he could and this rating is based on Tim's efforts alone.
Phillip
Parker - Dayton, OH
Tim was outstanding. Was on time; had parts and all the tools to correct our issue the first and only time. Excellent performance and pleasant personality.
Great Service!
Matt - Dayton, OH
Timely Response! Great Seevice!
Simple
Ethan - Piqua, OH
Straight forward. One visit fixed the problem.
On time, gave me my options
Charles - Dayton, OH
Excellent Service!
Blanche - Bellbrook, OH
Tim from Authorized Service was prompt, knowledgeable and courteous. He fixed our dishwasher without any issues and was prepared with the proper parts for the make and model. I would highly recommend Authorized Service!
great service
Micheal - New Carlisle, OH
Brad was on time and finished the job quickly. Dryer worked, but then quit a few hours later. Called Authorized and Brad came back on the same day. He fixed a different problem that was maybe related. Anyway the second fix was completed at no cost.
Checking a refrigerator
Maurice - Dayton, OH
Kevin was very knowledgeable. Great customer service and honest. He could not help me with the refrigerator. But I enjoyed talking to him and that he was very fair and honest and I appreciated it.
Great Service
Randy - Tipp City, OH
I dealt with a well educated professional.
Excellent Service
George Troutman - Dayton, OH
Technician showed up during expected time, called before arrival. Was very pleasant, even when wrong part was delivered the first time and a second trip had to be made. Mark downs from excellent is only because of incorrect part being ordered initially.
Good
Oram - Tipp City, OH
Very satisfied thank u !
Great service and very responsive
Bruce Clapp - Waynesville, OH
Excellent responsiveness
Outstanding service.
Steve - Dayton, OH
Fast diagnosis of problems.
Jason
Jason - Carlisle, OH
Shelley
Shelley - Dayton, OH
We were very pleased with the service provided. Kevin came quickly and did a wonderful job.
Dianna
Dianna - Greenville, OH
Pam
Pam - Middletown, OH
Great service and courteous repairman
RaeAnna
"Rae - Dayton, OH
Great service
Steve did it again!
Melissa - Carlisle, OH
Steve and the company he works for are true professionals. Fast, reliable, knowledgeable, and upbeat.
Fantastic service!
Amy - Beavercreek, OH
Excellent service
Carol - Bellefontaine, OH
punctual,professional,and experienced.
steve G
Donna - Springboro, OH
Ryan
Ryan - Greenville, OH
Very good experience!
Debbie
Debbie - Dayton, OH
Good experience over all
Waste of Time and Money
ab - Bellbrook, OH
He showed up, opened our freezer door a couple of times without checking anything else, and then insisted it had to be the slide rails. Even after trying to reason with him that I'd already tried things to rule out the rails, he continued to insist based on his arrogance in experience. He couldn't even be convinced to spend another couple of minutes looking at the problem. I ended up buying the rails he suggested just to complete my part. Lo and behold, nothing has changed. Big waste of time and money from my perspective. Maybe the other technicians are better, but I wouldn't bother with Kevin M again.
Response from Authorized Service:
Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.
Great service and Professionalism.
Melissa - Carlisle, OH
This company/repairman was dispatched to my residence for warranty repairs through Lowes. Steve has been to our house on several occasions. Always professional, upbeat, and courteous.
Very knowledgable
Janie - Quincy, OH
Steve was very courteous and knowledgeable
Tribe22
Donnell - Springboro, OH
Our tech was on-time and very professional.
PKB
Pamela - Fairborn, OH
The service provider was professional and pleasant. Called within 30 minutes of arriving. He clearly communicated the problem with our microwave. I have confidence in this company should I need their services in the future.
Great Service
Stan - Kettering, OH
Great service
Lisa - Dayton, OH
Great
Delilah - Dayton, OH
I'm happy ice maker working.worker kind n ask me did i have any questions n other about ice marker.
Short visit
Tom - Dayton, OH
The visit was too short for much of an opinion. No tag was found on the range so it wasn’t possible to proceed. The serviceman was polite and on time however.
Michael
Michael - Miamisburg, OH
Fast service!
Philip - Clayton, OH
After we had our issue and I submitted a request through my home warranty company online, we were contacted that day by Authorized Service and they were able to schedule service within a couple days. Thanks!
Job done efficiently
Cinamon - Dayton, OH
Awesome service!
Katrina - Englewood, OH
He was very knowledgeable and professional. Shawn was excellent. He let us know when he would be coming. Something beyond his control is the window of service the company gave us. Noon to 6 pm is a very large window to have to be at or near home.
Great work
KenEsha - Dayton, OH
Shawn H. was very proficient and did a great job with repairing the dishwasher.
Very knowledgeable and fast! Great job!
Robert - Miamisburg, OH
Knew exactly what was wrong. Knew what part to order and fixed it. Cleaned up and was done in a very short time. Great job!
Quick, On-time, Professional
texastriomom - Dayton, OH
Service was completed in under 15 minutes because he arrived prepared with part and equipment. Personable and professional.
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Installed new icemaker kit and took pictures per bulletin and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 installed new adapter per service bulletin and checks OK
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS6LF7FB3 IMk not advancing installed new icemaker and checked OK; used 1 241798224 (ICE MAKER) from stock
Tim R.
DISHWASHER SAMSUNG DW80J3020US/AA Checked unit over found that the unit wasn’t filling with water due to the float switch being stuck. Cleared float. Checks ok customer also needs to have water line checks due to minimal water coming to dishwasher.
Tim R.
WASHER GE GUD27ESSJ1WW Checked unit over found that the drain was plugged and unit wouldn’t spin. Cleared drain and reprogrammed control checks ok
Tim R.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Replaced icemaker and bucket checks ok
Tim R.
WASHER LG WM1355HR Needs new tub assembly due to bearings worn out. No repair.
Tim R.
REFRIGERATOR WHIRLPOOL GX5HDXTQ01 Replaced control due to not going into defrost. Tested unit. Checks ok
Tim R.
RANGE - ELECTRIC WHIRLPOOL WFE320M0ES2 Replaced hinges. Unit checks OK
Steve G.
DISHWASHER GE GDT695SSJ2SS Customer states that the unit was leaking. Cycled unit and did notice unit did have suds in the base of the unit. .
Steve G.
WASHER SAMSUNG WA50R5200AW/US 02 Unit will not fill up. Found loose wire to the hot water valve. Reseated. Cycled.
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESG/AA 01 Install new refrigerator back wall and main board cycled unit test OK
Steve G.
DRYER MAYTAG MDE7400AYW Unit is not heating. Found that the plug was barely in the outlet. Plug it in and cycled the unit several times. Unit started to heat up.
Steve G.
RANGE FRIGIDAIRE FFIF3054TSA Unit is not heating up. Found the bake element wire was off. Reseated wire cycled. Test the top as well.
Steve G.
REFRIGERATOR FRIGIDAIRE FGHB2868TF3 Install new water valve cycled unit test OK
Kevin S.
DRYER SAMSUNG DV45K7600EW/A3 Found belt loose as idler pulley was broken. Replaced with truck stock. Unit checks ok. Called for auth #5875316681; used 1 DC93-00634A (IDLER PULLEY) from stock
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Found old icemaker motor gears stripped, Replaced icemaker from stock. Cycled to test unit checks ok.; used 1 241798224 (ICE MAKER) from stock"
Kevin S.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Replaced kit, unit checks ok."
Kevin S.
REFRIGERATOR WESTINGHOUSE RS192G "Old westinghouse frig, compressor is shot, can not find serial number. "
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Found def TSTAT open so replaced and defrosted unit ; used 1 5303918634 (DEFROST THERMOSTAT) from stock
Kevin M.
REFRIGERATOR HAIER RRTG18PABW Def drain is plugged up cleared out installed probe in drain to prevent reoccur problem and checks ok and was okd by Phil ; used 1 DA61-06796A (DRAIN CLIP) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL ET8CHEXVQ00 EVAP fan is locked up cust declined repair
Tim R.
RANGE ELECTROLUX EW30IS65JSD Reattached gasket around top of touchpad. Checks OK.
Tim R.
DRYER MAYTAG MGDB765FW0 Replaced main control due to not cycling heater correctly. Checks ok
Tim R.
WASHER MAYTAG MVWB880BW0 Clamp/fill line around fabric softener leaking. Replaced clamp. Tested checks ok
Steve G.
REFRIGERATOR WHIRLPOOL WRF560SMYW04 Install new main board cycled unit test OK
Steve G.
REFRIGERATOR WHIRLPOOL ET14JKYWN00 "Customer states that the unit was not cooling, customer unplug the unit and unit is working fine. Not sure if there was ice on the back of the unit or not. Unit has been working fine for over a week now. Unit is 30 and in kitchen."
Steve G.
REFRIGERATOR GE PYE22KSKLSS Found that the ice shoot nor the spring was not attached attached sprayed cycled unit several times
Kevin S.
WASHER WHIRLPOOL LSQ9645KQ0 "Put unit into a rinse mode, unit filled and agitated, drained and spun out. Unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF23HTEDBSR/AA Wiring inside the cabinet is shorting out the ff fan Calling AHS-DaWyn-should get a call back from AHS within 3-5 days about their options
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Unit needs leak kit ; used 1 DA82-01415A (LEAK KIT) from stock
Kevin M.
REFRIGERATOR GE GSE25HMHBHES Adjusted the fill tube to the icemaker and checks ok
Tim R.
DISHWASHER SAMSUNG DW80J7550UG/AA "Checked unit over found that unit had two error codes. One for shorted main control and the other for wash motor and lower spray arm issue. Inner door is warped at bottom and leaks when it runs. Unit runs 5 mins then errors out. ; rqstng P&A on 1 DD93-01010A (PUMP ) and 1 DD97-00206A (SPRAY ARM) and 1 DD97-00408A (INNER DOOR) and 1 DD97-00477A (CONTROL), states that autho needed"
Tim R.
DOUBLE WALL OVEN FRIGIDAIRE FGMC2766UFA Instructed customer on the self clean issues. Per tech line replace control and sensor, function not working. ; ordrng 1 5304520018 (SENSOR) and 1 5304520031 (CONTROL)
Tim R.
DISHWASHER BOSCH SHE3ARF6KUC/22 Needs four upper wheels and two lower wheels. Customer installing himself and picking up from us. Please call him when parts come in; ordrng 2 611475 (LOWER WHEELS)s and 4 611666 (UPPER WHEELS)s
Tim R.
WASHER WHIRLPOOL WTW8600YW1 Needs new control again ; ordrng 1 ##### (CONTROL(PW))
Tim R.
DISHWASHER FRIGIDAIRE FFBD2406NB9B Checked unit over found that the unit was leaking from the fill port and around the door seal when motor would kick on door seal is fine. Issues with inner door liner. Customer said before it started leaking unit would not heat and wasn’t cleaning very well. Unit needs a tub and door liner also need motor in control. Will need a second technician to install the parts. Unit is about 15 years old in the kitchen; rqstng P&A on 1 154844301 (MOTOR) and 1 5304502917 (INNER DOOR) and 1 5304502972 (TUB) and 1 5304512731 (CONTROL)
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA 07 Unit is freezing back up. ; rqstng P&A on 1 1111 (COMPLETE REFRIGERATOR BACK WALL ASSY) and 1 2222 (MAIN BOARD)
Steve G.
REFRIG/TOP-FREEZ WHIRLPOOL WRT519SZDW02 Unit still is freezing up several items on all of the shelves. ; rqstng P&A on 1 W10861170 (diffuser) and 1 W11353813
Steve G.
WASHER WHIRLPOOL WTW8500DC0 Unit is throwing up an lock error code. ; rqstng P&A on 1 W10812418 (cntrl-elec) and 1 W10812418 (LOCK)
Kevin S.
RANGE FRIGIDAIRE FPEC3077RFB "Replaced all,parts, took pics of wiring to switch and element and transferred exact. Tested unit working exactly the same as before, called techline, gave me links to download wiring diagram. Checked pics vs wiring diagram looks good, talked to Chris Cash sent pics, email, wiring diagram to,also look over. Nothing else to change or replace, not sure anything is wrong but unit on lowest setting after putting on 10” pan with 1” water after 6 mins will start small boil bubbles on bottom of water and will eventually start to rolling boil as noted previously.; saved tckt"
Kevin M.
REFRIGERATOR WHIRLPOOL ET18NKXJW00 need to replace cond fan motor; ordrng 1 W10822259 (motor-cond)
Kevin M.
REFRIGERATOR KENMORE 59676519500 Control brd not advancing properly EVAP coil has good frost patern ; ordrng 1 67005397 (cntrl-elec)
Tim R.
DRYER SAMSUNG DV42H5400EW/A3 Checked unit over found broken idler. Replaced idler checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
DISHWASHER KENMORE 665.12773K310 Checked unit over found that the control wasn’t responding. Fixed connection. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FGUS2642LF2 Checked unit over found that the unit had a blocked defrost drain cleared drain. Installed heater. Checks ok
Tim R.
WASHER WHIRLPOOL WTW8600YW1 Replaced main control due to unit giving an F1 error code. Referring to Shorted control Board. Tested unit checks OK
Tim R.
DISHWASHER MAYTAG MDB8959SFE4 Checked unit over found that the rubber around the button had come out of place keeping start switch from activating. Fixed button tested start button about 50 times with no issues. Checks ok. If it continues to act up we will order a new console.
Tim R.
REFRIGERATOR SAMSUNG RF25HMEDBS/AA Replaced ice maker due to motor being stripped. Checks ok; used 1 DA97-15217D ([Alt for DA97-1521) from stock
Tim R.
DRYER SAMSUNG DV40J3000EW/A2 Replaced heater due to not heating checks ok; used 1 DC97-14486A () from stock
Tim R.
WASHER MAYTAG MVWX655DW1 Installed hub bearing that Sears ordered. Unit checks OK call
Tim R.
COOKTOP GE MODEL MISSING/ WORN Checked unit over found one bad burner and a bad switch. Model was worn out and not readable. No repair possible due to missing tag
Tim R.
RANGE BOSCH NITPC668SUC/01 Checked unit over found that the unit needs a new touchpad module due to intermittently responding and sometimes unit never working at all. Customer talking with Bosch about covering cost.
Steve G.
REFRIGERATOR FRIGIDAIRE FGHB2844LF7 Install new main board in freezer evaporator motor cycled unit test OK
Tim R.
WASHER LG WT5070CW Checked unit over found that the unit is leaking from the op rear portion of the outer tub. Needs new tub. No repair.
Steve G.
DISHWASHER KENMORE 66515113K216 Unit is not draining. Found a clog at the discharge hose. Cleared up. Cycled. Adv customer that issue is not cover by warranty.
Steve G.
DISHWASHER BOSCH SHPM65Z52N/01 After cycle the door was opening up and not it doesn’t pop open all the way. It doesn’t clear the countertop. Spoke to Techline they suggest lowering the dishwasher they suggest moving the dishwasher further out of the countertop did all those things customers going to cycle unit to see if it work
Steve G.
COOKTOP FRIGIDAIRE 790.4273941 Install new glass top.
Tim R.
REFRIGERATOR WHIRLPOOL GX5HDXTQ01 Unit needs new control due to not going into defrost. Customer to talk with husband and let me know what she wants to do.
Steve G.
REFRIGERATOR GE PYE22KSKLSS Installed new left refrigerator door. Check ok
Kevin S.
REFRIGERATOR FRIGIDAIRE FFSS2615TP2 "Found door hinge bent, had to adjust, bend, add rubber washer. Had customer inspect, unit checks ok. Unit cooling and running ok. Noises are probably just defrost noises. Explained the process."
Kevin S.
DISHWASHER BOSCH SHEM63W55N/11 "Replaced water valve and reconnect water line. Ran unit for a few minutes pulled out. No leaks, unit checks ok."
Kevin S.
REFRIGERATOR KITCHEN AID WRV986FDEM01 "Replaced both control and ui... unit came on, compressor started, lights and fans are running. Unit checks ok."
Kevin S.
DISHWASHER GE GDF530PMM0ES Replaced assembly and compared to old definitely broke. Unit checks ok.
Kevin S.
OVEN FRIGIDAIRE FPET3077RFD Unit right hand convection fan nut was loose. Removed cover and tightened. Ran unit checks ok. Showed customer.
Kevin M.
REFRIGERATOR SAMSUNG RB195ACPN/XAA Call techline model # not on Stg- spoke-Patrick- unit need display brd and FZ fan assy but NLA call AHS-EJ-107EJML
Kevin M.
REFRIGERATOR GE PFCS1NJXASS Called AHS-Kendra-wiring in cabinet shorting out causing erratic temperatures in the refrigerator and freezer 12 yrs in KITCHEN
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA installed parts per ice maker bulletin and took pictures as I went and checked ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Ice maker is leaking replaced ice maker; used 1 W10300022 (ICE MAKER) from stock
Tim R.
RANGE AMANA AER5845QAF Checked unit over found that front right burner had multiple cracks around the burner surface area. Took pictures in attached them. Unit is about 15 years old located in the kitchen and it’s white. Needs new cooktop submit to American home shield for authorization. Part is showing no longer available.; rqstng P&A on 1 74008535(NLA) (COOKTOP)
Steve G.
DISHWASHER GE ZBD7920V00SS "Unit is not powering on, power to the unit. Unit is in kitchen and 12 years./; rqstng P&A on 1 1111 (DISPLAY BOARD) and 1 WD21X10518 (module control asm k)"
Steve G.
REFRIGERATOR FRIGIDAIRE FGHB2868TF3 Unit is leaking. Found the water line to the filter is back. ; ordrd 1 242253002 (valve-water)
Steve G.
DRYER SAMSUNG DV52J8700EP/A2 Unit is loud while turning. Found three rollers are sticking and idler pulley is as well. The wrinkle prevent is not working as well. ; rqstng P&A on 1 1111 (MAIN BOARD) and 4 2222 (ROLLERS)s and 1 3333 (IDLER PULLEY. )
Steve G.
MICROWAVE FRIGIDAIRE FGMV175QFA "Unit keeps flipping breakers. Installed new secondary switch, unit still trips, installed. Installed new primary, switches. According to Frigidaire they keep telling us to let the customer know they can not open the door when its running. They have to cancel it out then open up the door. Unit is 3-4 years old in kitchen. ; rqstng P&A on 1 5304494108 (door assembly) and 1 5304509457 (SWITCH HOLDER. NO PART OF MY INV), used 1 5304509459 (MICRO SWITCH), and 2 5304509460 (MICRO SWITCH) from stock"
Kevin S.
WASHER KITCHEN AID KAWS750JT4 Unit needs new lid switch. Tried replacing timer same deal.; ordrng 1 3949247V (switch-plg)
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Call Samsung tech line-Antonio errorcode 84 4 blinks on inverter brd locked compressor ; ordrng 1 DA81-06006A (DYE DRYER) and 1 DA92-00483B (INVERTER BRD) and 1 MKV190CL2B/SM1 (COMPRESSOR )
Kevin M.
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Damper not opening and closing properly and module is broke ; ordrng 1 W10223895 (module) and 1 WPW10247377 (control)
Kevin M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Needs adapter for ice fan assy ; ordrng 1 W10864518 (adapter)
Tim R.
WASHER ESTATE TAWS700EW0 Checked unit over found that the drain pump was fine but the unit had a broken lid switch. Replaced lid switch tested unit checks OK; used 1 3949247V (LID SWITCH) from stock
Tim R.
DRYER SAMSUNG DV45H7500EW/A2 Replaced broken roller and greased rear rollers. Checks OK; used 1 DC97-16782A (ROLLER) from stock
Tim R.
DISHWASHER GE GLD400M00WW Checked unit over found that unit had power going to the control but the control would not display. Replace control and display unit still had the same issue. Control board was dead when installed. Customer decided not to repair
Tim R.
WASHER WHIRLPOOL WTW7500GC0 Replaced gear case due to water and oil leaking out of the bottom. Replaced water valve due to low water flow. Checks OK; used 1 W11165546 (WATER VALVE) from stock
Tim R.
WASHER FRIGIDAIRE FAFW4221LW0 Replaced parts listed. Checks ok
Tim R.
DRYER WHIRLPOOL EIED55HMBO Checked unit over found that the control was running the motor and it would just click and not start. Reset and reprogrammed control through instructions and tested unit spins good. If unit has any more issues customer will need a new motor assembly.
Tim R.
WASHER MAYTAG MVWC565FW1 Checked unit over found that drain pump was bound up attempted to clear drain pump unit still would not pump out water. Needs new drain pump. No repair per nick.
Tim R.
DISHWASHER LG LDP7708ST Replaced panel. Checks ok
Tim R.
DISHWASHER KITCHEN AID KUDS03STBL3 Replaced control due to not heating up. Explained to customer how to use pods.
Steve G.
RANGE LG LRE3061BD/00 Install new convection fan motor cycled unit did check temperature, they check OK
Steve G.
DRYER ELECTROLUX EWMED65HSS0 Customer is getting no heat. Installed new heater assy. Cycled. ; used 1 134792700 (ELEMENT) from stock
Kevin S.
DRYER WHIRLPOOL WED4815EW1 "Replaced idler pulley from truck stock, and lubricated shafts of rear rollers. Unit checks ok.; used 1 691366 (PULLEY) from stock"
Kevin S.
DRYER SPEED QUEEN ADE4BRGS175TW01 Replaced parts unit much quieter than before. Unit checks ok.
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Replaced door gasket as bottom was torn. Unit checks ok. Send invoice to weaver brothers on file.
Kevin M.
FREEZER FRIGIDAIRE FFU20FC6AW4 Compressor is getting hot & kicking out on the external overload
Kevin M.
REFRIGERATOR FRIGIDAIRE GLHS66EJB0 Adjusted water flow to the unit and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF267AERS/XAA Unit needs new leak kit installed ; used 1 DA82-01415A (LEAK KIT) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF4287HAWP/XAA Unit was was in demo mode but power cord may need replaced
Tim R.
REFRIGERATOR GE GSS251MNBHES Replaced parts listed. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE FPID2498SF Replaced trim pieces.
Tim R.
WASHER LG WM3050CW Replace valve. Checks ok.
Tim R.
WASHER WHIRLPOOL WTW5000DW1 Unit had error code for no long fill. But that is the only error code that was displaying. Replaced control and tested. Ok
Tim R.
DRYER FRIGIDAIRE GLEQ2152EE1 Cleared out MASSIVE amount of lint and fixed broken wire on heater. Checks ok
Steve G.
MICROWAVE SAMSUNG MC17J8000CS/AA Install new mag tube dialed capacitor and mounting kit needed to mount think it due to the installers stripped out the bowl and then that little tester unit checked OK
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit checked temps were perfect cust rebooted and possibly fix the problem no error codes too
Kevin M.
REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA Unit just dropped ice and I reset and it ran thru a cycle
Tim R.
WASHER AMANA NTC3500FW00 Checked unit out found that unit would not spin up when it was put into a spin cycle. Needs main control. OK’d by nick; rqstng P&A on 1 W10906591 (CONTROL)
Tim R.
WASHER LG WD200CV Checked unit over found broken wiring harness on the back of the pedestal washer. Needs new wiring harness and main control also ordering display just in case there’s an issue with that.; ordrng 1 EAD63146401 (WIRE HARNESS) and 1 EBR77688002 (MAIN CONTROL) and 1 EBR77924202 (USER INTERFACE)
Steve G.
FREEZER FRIGIDAIRE FFFH17F2QWA "Unit is not cooling, Tech tap into the system and found no Freon in the system at all. ; rqstng P&A on 1 1111 (FILTER DRYER) and 1 297217900 (heat exchanger) and 1 297414901 (EVAP)"
Steve G.
REFRIGERATOR BO WHIRLPOOL WRX988SIBM01 Unit is not making ice. ; rqstng P&A on 1 W10764668 (icemaker) and 1 W10846539 (evaporator fan blade)
Steve G.
RANGE MAYTAG CRE9600ACL "Unit is not holding temp and while cooking the whole display will go out. Unit is shutting o; rqstng P&A on 1 1111 (BLACK OVER LAY) and 1 12001656 (sensor,ovn) and 1 WP7601P224-60 (SEN SOR)"
Kevin S.
WASHER WHIRLPOOL WTW8500DC2 "PART IN BOX IS NOT CORRECT; saved tckt"
Kevin S.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Lower icemaker arm damaged. Replaced with truck stock part. Cycled checks ok. Customer also has issue with upper ice maker compartment freezing over. ; rqstng P&A on 1 DA82-02705A (IMK SVC KIT), used 1 DA97-07603B (ICE MAKER) from stock"
Kevin S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Customer issue with not making ice, checked lower door jam and found broken wires. Need door replacement, common on these models. Need black stainless.; rqstng P&A on 1 LW11038917 (dor-fip. BLACK STAINLESS)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Unit needs new water valve not opening properly ; rqstng P&A on 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt), states that autho needed"
Kevin M.
REFRIGERATOR FRIGIDAIRE PHS68EJSBO Kitchen 12 yrs old IMk and bucket is leaking and damper not closing properly; rqstng P&A on 1 241600906 (damper assy) and 1 241798224 (ice maker) and 1 241860801 (ice container assy)
Tim R.
DISHWASHER LG LDF8874ST Checked unit over found that the drain motor was leaking. Unit needs new drain motor assembly. No repair at the moment.
Tim R.
WASHER LG WM4270HVA Bearing in tub have completely gone out. Needs new tub assembly. No repair due to cost.
Tim R.
REFRIGERATOR SAMSUNG RF263BEASR Replaced door mullion checks ok.
Tim R.
OVEN KITCHEN AID KEDS179BBL00 Removed oven replaced fuse and thermostat checks ok
Tim R.
DRYER SAMSUNG DVE45N5300W/A3 Replaced shorted control. Checks ok
Tim R.
DRYER WHIRLPOOL WED7500GC0 Replaced door switch and repaired wire on heater. Checks ok; used 1 3406107 (SWITCH) from stock
Tim R.
WASHER LG WM2016CW Replaced cold water valve and clean door seal. Checks OK.
Tim R.
DISHWASHER FRIGIDAIRE FDB1500LFC0 Cleared drain pump. Instructed customer to clear out plug on disposal because of how disposal was situated.
Tim R.
FREEZER MAYTAG MZF34X16DW00 Replaced heating element and thermostat. Checked OK
Tim R.
DRYER WHIRLPOOL WGD6600TW0 Checked unit over found at the igniter had been unplugged in the unit had been taken apart previously in the front and the back. Missing bottom two clips for front panel. Let customer know what I found. Replaced thermal fuse. Unit checks OK instructed customer to clean vents.; used 1 3392519 (FUSE) from stock
Tim R.
WASHER MAYTAG MHW5100DW0 Replaced shorted pressure switch and tested. Checks ok
Tim R.
REFRIGERATOR LG LFX31925ST/02 Checked unit over found broken icemaker. Replaced icemaker. Check’s ok
Tim R.
DRYER MAYTAG MEDX655DW0 Checked unit over found that the dryer was functioning normal. Instructed customer on heat settings.
Steve G.
REFRIGERATOR SAMSUNG RF260BEAESR/AA Unit is not making ice. Installed new fill tube. Cycled. ; used 1 DA97-00209Z (FILL TUBE HEATER) from stock
Steve G.
DRYER LG DLEX2501V Customer states that the unit is loud. Found one front roller was out and one rear roller was out. Installed 2 new rollers. ; used 2 4581EL2002C (ROLLER) from stock
Steve G.
DRYER SAMSUNG DVE45N5300F/A3 Unit will not start. Power to the display.installed new boards. Cycled.
Steve G.
WASHER MAYTAG MVWB755DW0 Installed new gear case stater rotor and wash plate calibrated unit test OK
Steve G.
WASHER MAYTAG MVWB835DW2 "Installed new control board, and no power going to that board and no power coming out of the board. Installed new console assy. CycledTina at warranty. Approved l1-35543026039; pckd up 1 W11112656 (console)"
Kevin S.
RANGE FRIGIDAIRE FFEF3015PWB "Found left hand burner infinite switch is burnt. Wiring looks ok. Called Angie from property management, said go ahead with repair, customer said talked to office about sending invoice.; used 1 316436001 (ELEMENT SWITCH) from stock"
Kevin S.
REFRIGERATOR WHIRLPOOL LFSS2312TP0 "Unit not dispensing ice or water. Unit will make ice in bucket and is cooling ok. Found wiring had loose connection at top of door hinge. Unit now dispensing water, and ice ok."
Kevin S.
REFRIGERATOR HISENSE n/a "Replaced control per instructions. Unit compressor appears to have come on, checked temperature settings in ui set to 36F and 0F. Told customer to monitor if not cooling."
Kevin S.
DISHWASHER BOSCH SHX878WD5N/11 " replaced with new drain pump. Made sure water that was in base was dried up. Put unit into a quick wash. Unit filled and wash, then had it drain without issue. Unit checks ok."
Kevin S.
DRYER SAMSUNG DV45H6300EG/A3 Found unit needed new right rear roller or drum assembly. Replaced with truck stock. Showed customer unit checks ok.; used 1 DC97-16782A (ROLLER) from stock
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Replaced parts, put unit into a spin. Checks ok."
Kevin M.
REFRIGERATOR LG LRFD25850ST Supply line is leaking to water valve but cust needs to repair water line but solenoid maybe leaking 5221JB2006K if needed
Kevin M.
REFRIGERATOR SAMSUNG RF20HFENBBC/US Unit needs leak kit ; used 1 DA82-01415A (LEAK KIT) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF18HFENBSP/AA Installed new mullion
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT21HS6JK0 Unit will need new compressor & EVAP coil not economical to repair
Tim R.
DRYER SAMSUNG DV45K6500EV/A3 Checked unit over found that unit needs new motor and blower wheel due to bent blower wheel. Send estimate to Jake.
Tim R.
WASHER MAYTAG MVWB865GW0 Checked unit over found that the unit had a main control and display fault code. Needs new control and display. No repair.
Tim R.
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Replaced icemaker due to no cycling. Checks ok
Tim R.
REFRIGERATOR KENMORE 795.7103301 Replaced door flapper. Checks ok
Steve G.
DISHWASHER MAYTAG MDB4949SDM0 Unit is not drying. Load test the dishwasher and unit is washing fine. Did adv customer that they have to use jet dry.
Steve G.
WASHER MAYTAG MVWB835DW3 Tech was unable to get unit apart needed additional parts spoke to warranty company Caleb they are exchanging the unit out for the customer tech to return parts to office
Kevin S.
DRYER SPEED QUEEN ADE4BRGS175TW01 used 1 RB170002 (ROLLER KIT) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Installed DISP assy and flex zone door and checks ok
Kevin M.
REFRIGERATOR GE PDCS1NCZHRSS Installed new cont brd & evap fan motor
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed new icemaker Kit and took pictures as I went
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR//AA 10 Unit is not making ice. ; rqstng P&A on 1 1111 (ICE CONTAINER) and 1 DA82-02702A (ICE MAKER KIT)
Kevin S.
RANGE KENMORE 9119147810 "Unit right hand front burner will not come on. Checked the receptacle not getting voltage. Unit has been spliced with wire nuts, checked connection looked ok. Suggesting burner switch.; ordrng 1 WB21X5243 (INFINITE SWITCH)"
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Kitchen 4 yrs Unit needs repaired per IMk bulletin cust calling wty company to get approval it is approved need to order parts; ordrng 1 DA82-02367A (CLIPS) and 1 DA92-00592A (BRD) and 1 DA97-12540G (AUGER) and 1 DA97-12604D (CONTAINER) and 1 DA97-15217B (IMK)
Kevin M.
REFRIGERATOR FRIGIDAIRE FPHS2687KF1 Kitchen 11 yrs old Error code is main brd & EVAP fan motor; ordrng 1 241509402 (motor) and 1 5303918498 (board-switch) and 1 5308000010 (blade-evap fan)
Kevin M.
REFRIGERATOR WHIRLPOOL ET8GTMXKQ00 Kitchen 18 yrs old Cleared out defrost drain and adjusted the heater bimetal is shorted out; ordrng 1 WP4387490 (bimetl-def)
Tim R.
DISHWASHER MAYTAG MDBH949PAQ0 Checked unit over found door was twisted and leaking. Straightened door and tested and unit was still dripping slightly. Customer will need new hinges and door panel. No repair due to parts NLA
Tim R.
REFRIGERATOR SAMSUNG RB195ACPN Condenser coils packed with dust. Cleared coils. Instructed customer to observe. Checks ok
Tim R.
RANGE FRIGIDAIRE FEF366CCE Fixed broken wire on bake element. Checks ok
Tim R.
DRYER - ELECTRIC SAMSUNG DV45K7600EW/A3 Replaced idler. Checks ok; used 1 DC93-00634A (IDLER) from stock
Tim R.
DRYER LG DLEX3740 Replaced baffle checks ok
Tim R.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Replaced parts listed. Checks ok
Tim R.
RANGE WHIRLPOOL WGE555S0BS00 Replaced shorted bake element and tested stove top front right and front left burners tested ok.
Steve G.
REFRIGERATOR BO WHIRLPOOL WRX988SIBM03 "Installed new main board and power board, customer said the unit is leaking from the top. Removed the top and cycled the unit several times and unit did not leak."