Local Reviews
Powered by Fluid LOCALGreat service
Donna - Clayton, OH
Dependable
Great service and quick to see.
KetteringDN - Kettering, OH
They were very nice, the service was great and the technician was awesome.
He was great
Terri - North Lewisburg, OH
great service.
John - Ansonia, OH
was very throughy.
Great service! Brad is very personable and easy to work with ,
Charles - Beavercreek, OH
Efficient and professional
Rita - Xenia, OH
Brad called before to let me know his ETA and was there when he stated he would be. He diagnosed the issue quickly and called to inform me of the issue and cost to repair and completed the repair quickly and checked to make sure the repair fixed the problem. He has been to my house to fix another problem with the same appliance and was also quick and efficient!
Amazing service and 110% Satisfaction
Lauree - Troy, OH
Steve was the epitome of customer service. He was knowledgeable, friendly, and made sure everything was cleaned up and back in the correct space. I will recommend him and Authorized to all my family and friends. Thank you!
Sharon
Sharon - Liberty Township, OH
Great service. Quick.
Great Service, came the next day after I called!
Brittany - Urbana, OH
Washer Repair
Brenda - Dayton, OH
Great service. Washer was repaired on the initial visit.
DON
Wehrmeyer - Middletown, OH
Great fast service
Prompt, professional and knowledgeable
Randy - Dayton, OH
The repairman quickly assessed the problem and notified the insurance company. He also informed us of a potential wiring problem that we should address.
awesome response time
Jerome - Dayton, OH
Washer repair
Sidney - Miamisburg, OH
Fast friendly service
Great service! Friendly and professional
Joseph - Troy, OH
Knew what he was doing
Tom - Tipp City, OH
Figured problem out went right after it. Changed pump cleaned up great man to work with.
Great service
Justin - Dayton, OH
Amazing did excellent work knowledgeable about what the problem was with washer
Rick is very knowledgable and completed the service quickly
Vicki - Lebanon, OH
Always get great service
Fantastic Service
BSharp - Dayton, OH
Quick, efficient and effective.
Owner
Stanlee - Franklin, OH
Informative
David - Dayton, OH
Great service and knowledgeable
DEJAY9 - Springboro, OH
Dishwasher and washer
Constance - Miamisburg, OH
Mia
Mia - Dayton, OH
Very nice service, fast and professionally done.
Excellent Response
Timothy - Dayton, OH
Got timely and excellent service when dispatched through a home warranty call
Thorough
Jacque - Dayton, OH
I had a great experience. On time, called ahead to get make and model of oven. Was able to bring the necessary equipment to finish the job very quickly and efficient. Thank you for great service!!! Happy New Year! Jacqueline James
He did good
Steven - New Madison, OH
excellent service
Roger - Dayton, OH
Great and prompt service!
Craig - Enon, OH
Service was performed in about 12 hours of when I made the call! Couldn't be happier! Wait let me put the timer
Very knowledgeable of this refrigerator
Mary - Dayton, OH
Nice friendly
Very good,
Greg - Bradford, OH
good service timely service
James - Xenia, OH
Serviceman very professional
Excellent service
Elwyn - Beavercreek, OH
Great service
Linda - Englewood, OH
Very professional and informative.
Excellent service
David - Bellefontaine, OH
Haley
Haley - Tipp City, OH
On time
Great
William - Lewisburg, OH
Fixed problem, seemed knowledgeable, very satisfied, thanks
Frige repair
Joseph - Dayton, OH
Dennis
Dennis - Mason, OH
Steve did a great job Great to work with
Service
Karen - Dayton, OH
Shawn was professional, didn't mind me looking over his shoulder and explained everything fully and totally understandable, love his work ethic.
Great service!
Keri - Tipp City, OH
Great Service, parts took to long
Lou - Fairborn, OH
Shelly
Gary - Clayton, OH
Shawn was extremely polite and knew exActly what needed fixed
Bill
George - Dayton, OH
Great service, reasonable. Certainly will call again when need repairs!
Great Service
Paul - Dayton, OH
The service was great. Time of arrival came as stated. Service man very professional and took time to explain things.
Expert service
Fred - Mason, OH
Steve was polite, friendly and very knowledgeable. Handled the issue and explained everything. I would consider him a great asset to Authorized Service.
Carolyn
Carolyn - Lebanon, OH
Professional, precise, timely excellent service. Highly recommend. The cost is very reasonable. The gentleman has been here for another appliance. A pleasure to see him again.
Refrigerator Service
Cecelia - Liberty Township, OH
The technician met me at 6;20 am so I didn’t have to take off work. This was a very nice accommodation.
Professional, Thorough Services
Connie - New Lebanon, OH
This repairman has been here to repair my washer and now my dishwasher, both under Menards extended warranty. He is timely, very respectful, thorough...asks questions, gives tips on getting the most out of my machines. This is old fashion GREAT customer service!
He was great
Paul - Troy, OH
Mike
Michael - Sugarcreek Township, OH
Tim was very knowledgeable and represented his company in a professional manner. I would recommend Authorized Services to everyone.
Great Service.
Larry - New Carlisle, OH
He was timely and efficient. Couldn't ask for better service. Very nice person.
Great service
Rick - Dayton, OH
Great
Raygan - Bellefontaine, OH
Everything is working great so far
Quick but thorough service
Amy - Urbana, OH
Excellent service. Quickly determined issue, had parts the same week and back out to get our oven/stove returning to function. Very reasonable pricing.
Washer repair
John - Franklin, OH
great
Coreen - Bradford, OH
Impressive service!
Annette - Springfield, OH
return service
Richard - Dayton, OH
Fast service to install belts on my washer.
knowledgeable, ontime, friendly, would use your service again
Chuck - Brookville, OH
not sure about having the labor charging, or it not being included in the primary service charge
Exceptional Customer Service
Sasha - Cable, OH
Steve Morris explained everything in detail, showed me what was causing the issue. Exceptional customer service. Open schedule, I called for service on washer, and they were out in a couple days.
Janet
Janet - Springboro, OH
Tim was very professional and fixed the problem.
Great service
Eric - Covington, OH
He did a great job
Dean - Greenville, OH
Done a great job
Heather - Piqua, OH
Great Service !!! Great job by Tim
Bill - Dayton, OH
We have been having an issue with our new Bosch range and Tim solved the issue by going step by step in a very deliberate, measured problem solving approach. He did such a great job we had him help us with an ice maker problem on our Samsung refrigerator. Would recommend Tim and Authorized Service for your needs.
Great
Diana - Tipp City, OH
You are very lucky to have Steve Morris representing your company. He was extremely helpful and I cannot say enough good things about him. We are very grateful for his excellent service!
can't fix it
Richard - Dayton, OH
Tech determined the transmission was bad on our washing machine. I thought it was the tub bearing which is repairable.
Great
Adrian - Lewisburg, OH
Young men professional skilled fast competent and courteous.
Great
James - Dayton, OH
He Did Great 😊. And Thank You
Tim was wonderful, checked washer out thoroughly, was neat and pleasant.
Romond Susan - Dayton, OH
Very good experience
Replaced the ice maker
Lisa - Dayton, OH
The service tech did a great job. He was very fast. Answered all of my questions and left the kitchen clean.
Microwave
Linda - Dayton, OH
Microwave repair
Doug - Troy, OH
Steve, did a great job repairing our 3 month old microwave by keeping us informed on the plan and the timeline to get it done. Great job!
Great Service
Chad - Woodstock, OH
quick and efficient srvice
William - Englewood, OH
see above
Great Service. Arrived on time as per appointment
Leanora - Franklin, OH
Hello
Yvonne - Dayton, OH
Hello!! Me. Tim R. On time and very respectful 😊. Had the problem solved in a very short time. Thank you Authorized Service for sending a nice and responsible young man. Would recommend the company to all my friends.
Ayrica
Erica - Dayton, OH
Great service
Mr
Robert - Springboro, OH
Steve was awesome!!
Mark
Mark - Dayton, OH
Excellent healthcare provider. All hospitals could benefit if they adopted CC's patient centric approach. If you have a life threatening ailment I cannot imagine going anywhere else!
Tim did a great job!
Bob - Dayton, OH
Vicky
Vicky - Xenia, OH
Our service tech was great!
Great Servoce
Michael - Middletown, OH
Doug and friend were friendly and professional. Great job!
Great service!!!
Cory - Monroe, OH
Great service
Joan - Dayton, OH
Arrived at the earliest time of the scheduled appointment which is always great. Found the issue right away, left to pick up part, returned shortly, installed and was done
Dryer repair
Ricky - Piqua, OH
The gentleman was courteous. Worked quickly to repair the dryer. He was very friendly. He cleaned up the area. A very good experience.
Household Manager
Robert - Bellefontaine, OH
☝️👍😃
Fast service
Jeffrey - Dayton, OH
Quick response refridgerator still isn't working.
Nice and Friendly, but slow service, lousy diagnosis
Larry - Fairborn, OH
initial diagnosis was incomplete and inaccurate which cause long delays in getting our oven repaired. Maybe it was because we had AHS warranty and they wanted to ensure repair business vs risk of AHS just replacing the oven. After almost 3 weeks, the cost to repair was more than the cost to replace. That could have all been avoided with a complete and thorough diagnosis/testing. I will say that the repairmen were very nice and courteous.
Great service
Britney - Dayton, OH
Tim did a great job explaining the problem and how it would be rectified.
Richard - Dayton, OH
He did a great job
Kimberly - New Madison, OH
Great
Marie - Dayton, OH
Great
Gloria - Greenville, OH
awesome customer service
Kristen - Tipp City, OH
My tech, Steve, was friendly and imformed/expert and overalll a great experience!
Completed
Walt - Dayton, OH
On time and done professionally!
Prompt, efficient service
Kimberly - Dayton, OH
The fan went out on my Samsung French door refrigerator. When the technician came back to install it he was completely finished within 30 minutes.👏🏾👏🏾 He also clean up the melted ice which I didn’t feel like it was his responsibility BUT very happy that he did. Thank you Authorized I HAVE MY FRIG BACK!!! YAY!!!
Good service
Owen - Dayton, OH
Warranty work
Rick - Coldwater, OH
Outstanding service!
Eleanor - Dayton, OH
Tim was outstanding! He called early to offer an earlier appointment time but I was not able to do that. He then showed up at the original scheduled time with everything he needed to fix our Samsung refrigerator ice maker. He had to replace the unit and was done in timely manner. I would recommend your service to others.
Great service
William - Dayton, OH
Dorine
Tim - Brookville, OH
He came in accessed the problem. Got parts from truck. Fix in about an hour. And no mess
Scott
Scott - Troy, OH
Great service!
Abigail - Englewood, OH
Great Service!!
Linda - Urbana, OH
He was on time, polite, and knowledgeable. He took care of the issue very quickly!
Shawn Hutchison is the best
Robert - Dayton, OH
A great experience. Shawn was knowledgeable, neat appearance and explained the problem and what he did to fix it.
Tabatha
Tabatha - New Carlisle, OH
Authorized service was friendly and on time and knowledgeable. They worked quick and got my oven fixed before thanksgiving. Shawn was very nice and friendly and answered any questions I had.
Great
Jennifer - Fairborn, OH
He did fantastic! Thank you so much!😊
Great
Alexis - Troy, OH
Very friendly!
Great Service
Denny - Washington Township, OH
Great Service!
Great Service
Kimberly - Franklin, OH
I have been using Authorized Service for many years. Steve (who services my area) is Awesome!! He is knowledgeable, fast, professional & very nice!! When I called for my dish washer I was hoping Steve still worked there. I was Very Happy when I was told he would be the one to come to my home!! I have recommended Authorized Service to my friends & family!!
***
Kurt - Arcanum, OH
Excellent Service
Michele - Xenia, OH
Thank you, thank you, thank you! Without Brad’s diligence and know how, my family would be eating peanut butter and jelly sandwiches for Thanksgiving. My oven is working great! Brad was right on schedule each time he came and finished quickly. So thankful! PS - never buying another Sansung!
Great service
Kim - Dayton, OH
Perfect Service Call
Lynn - Troy, OH
You couldn’t ask for a better service call. Everything was perfect ! I can’t imagine calling any other service company ! Prompt, courteous, and fast 👌
Impeccable service!
Bob - New Lebanon, OH
Such a relief to have a Technician that, befittingly: represents the essence of his Trade.
Eric
Eric - Bellefontaine, OH
Great service and price Steve is very good
PaulaC
Clapp - Urbana, OH
Prompt and friendly service
Tom
Tom - Huntsville, OH
Great service, called ahead, and very professional..
A
Hurst - Mechanicsburg, OH
Dishwasher
Margaret - Springfield, OH
very professional.
Patricia - Fairborn, OH
helpful, friendly. Knows how to treat seniors.
Lynn
Marilyn - Dayton, OH
Great, very professional, courteous, kept in touch so I knew when he would arrive....
Great
Darrel - Arcanum, OH
Great and does good job
He was great
Bryan - Dayton, OH
Great
Pauline - Dayton, OH
Very good if anything else happens I want him for service
Renee
Renee - Dayton, OH
Like a member of the family!!
Pedro - Washington Township, OH
Authorized Service has been so reliable, its like we gained another member of our family. Anytime we need something done, they’re on it. I have them on speed dial. Seriously, look no further.
Great Service
Jen - Ludlow Falls, OH
Great Service, thorough inspection and explanation
Glad to have my oven back!!
Suzie - Beavercreek, OH
Worked me in before Thanksgiving which was great since I’m cooking dinner for 36 people. However, there was really not anything wrong except because that we had a power surge which knocked out our power for a few minutes, twice on a month. It seems that $198.+ was a little steep for a 5 minute job. I’m very grateful but next time how to reprogram my elements BEFORE I have you come out. But I’m sure that info isn’t given out! Kinda of crazy, right!!!
Fantastic Service!
Sandra - Dayton, OH
Service tech that was sent out was Excellent. He repaired the problem quick and efficiently.
Great job as always!
George - Middletown, OH
Steve came in and quickly diagnosed our dryer problem, great job as always!
Prompt service
Barbara - Springboro, OH
Steve was very personable and knowledgeable. Great job Steve!
Job well done
Bob - Urbana, OH
Steve knew what the problem was and had it repaired in just a few mins. Well done.
My go to guys
Charles - Dayton, OH
Quick and great service
Brenda
Brenda - Springboro, OH
Steve was excellent !
Great Service
Lynne - Tipp City, OH
When Steve heard the noise the washing machine made he knew what was wrong. Additionally he voiced concern about another potential problem that would have been catastrophic. He checked on the worst problem first. When that was OK then he proceeded with replacing the noisy part.
Great Service
Mark - Troy, OH
Called, on time and had great knowledge of his job!
Awesome service !
Nancy - Dayton, OH
I was very pleased by the thoroughness expertise of the technical fixing my refrigerator. He knew what it needed ordered the part and was able to come back in same week and fix it . He was professional helpful and knew some good tips . I would definetly call upo. Hi for any other issues .
Mike
Michael - Sugarcreek Township, OH
I was very pleased with the service provided. Tim was very knowledgeable and answered all questions. I would recommend Authorized Service.
Service Review
Carla - Trotwood, OH
Great expreince
Very efficient in finding and repairing the dryer.
Kenneth - Dayton, OH
Steve was the best!!
Linda - West Chester Township, OH
Great Sevice
Kevin - Dayton, OH
Shawn was great and knowledgeable, providing additional education on how to best maintain our dishwasher
Awesome
Greg - West Alexandria, OH
Great
Josh - West Carrollton, OH
He was very nice and efficient
Great Service
Dawn - Springboro, OH
Donald
Donald - Arcanum, OH
Kevin was polite on time and did a great job troubleshooting the problem
Great service
Brett - Bellefontaine, OH
On time, reasonably priced. Had part needed on van to resolve issue with gas stove.
Quick and professional
Bill - Dayton, OH
He was great - on time and very professional. He quickly diagnosed the problem and gave us info on what to do if the problem persisted.
Great Service
James - Piqua, OH
Steve was very good, he was very careful with our floor,cabinets, and counter as these are all new things. He did a great job and was very professional.
Did a good job.
Barbara - Englewood, OH
Great service. On time. Found out what the problem was. Order the part and had it put on the next day. So far ice maker working just fine. Great customer service. Will use again.
Great service
Candy/ - Tipp City, OH
Great tech!
Great service and quick!
Misty - Bradford, OH
Four Years of Great Service
Ronnie - Springboro, OH
With Steve’s help we were able to keep the Samsung refrigerator running for 4 years. Thanks for your great service. I Highly recommend Authorized Service and Steve in particular.
Tech needs more training
Mary Anne - Dayton, OH
He came in with wet feet & tracked water through the house He put a big gouge in the wall which we found AFTER he left, he never mentioned it Pulled the refrigerator out looked at it & stated “we don’t service this brand ( so why was he even there, you knew the brand before hand) Pushed it back & left
Response from Authorized Service:
Mary, I apologize you did not have 100% positive experience with our company. I am committed to improving the quality of all our customer experiences and appreciate you taking the time to give me feedback regarding your experience. Please feel free to call me at the office as soon as possible so we can have further discussion. 937-252-3200 - Thank you! Robbin
Nyhan
Vincent - Dayton, OH
Tim was great thanks for sending such a professional 👍🏻
David
Dave - Franklin, OH
Was excellent and quick
Outstanding Service
George - Dayton, OH
Brad called before he came, confirmed the model number and brought the expected (correct) replacement part with him. Repaired and gone in approximately 45 minutes.
Excellent Service!
Lawrence - Englewood, OH
Kevin was awesome! Professional, punctual, knowledgeable and thorough.
Couldn't be more pleased!
Janet - New Carlisle, OH
This company was on the phone with me to set up a service appointment with them before I had even hung up the phone from speaking with a Lowes salesperson. I hate to say it, but I'm not used to that kind of "prompt" service and I was very, very impressed! The office staff were courteous and friendly, and they really cared about getting this repair taken care of for me as soon as possible, and again, wow! The serviceman was in contact with me right away as well, wanting to discuss my situation and then sharing with me how best to go about getting it fixed. A part was needing to be ordered, and I couldn't believe how fast the part came in. We had an appointment set up, but they were actually able to come out sooner, and they called to see if I would like for them to do that. Of course I was ecstatic, so details were discussed, planned and he arrived exactly when he told me he would. He was very pleasant, thorough, and efficient and knew exactly how to take care of my problem. I took a card because there's no doubt in my mind that I will be calling on them to help me again in the future. As far as rating the pricing, my repair was covered with my Protection Plan so that's why I can't rate the cost of the service, but I have no doubt it will get 5 stars as well. I was extremely pleased with the whole process from start to finish and if I could give them a hundred stars, I would. Excellent service in EVERY way!
Great service, very good service tech Steve
Greg - New Carlisle, OH
Your company blew my away that they could not only service my 25yr old washer and dryer , but had the correct factory parts as well . Your Tech Steve , was prompt, courteous , and punctual! He went above and beyond my expectations! Your company as well as Steve will be my first call in the future! Greg
Wonderful service
Krista - Yellow Springs, OH
Wonderful service fixed the problem quickly and was even patient enough for me to sweep the floor before pushing back the range into place.
Fast, efficent service
Dana - Miamisburg, OH
Steve was a delight, experienced and quick with repairs.
GREAT SERVICE
Bob - Vandalia, OH
THE SERVICE WE RECEIVED WAS GREAT! 5 STAR. I THINK YOUR COMPANY IS GREAT, BUT YOUR FIELD SERVICE WAS THE VERY BEST. I DO THINK YOUR PRICE WAS VERY HIGH, BUT THAT IS IT.
Super nice
Stephanie - Dayton, OH
He did good work and was kind throughout.
Great service
Ceceil - Greenville, OH
Great service
Service Pro
Bryan - Miamisburg, OH
Great service!
Great Service!
Nelda - Gordon, OH
Courteous and Fast
David - Tipp City, OH
Steve arrived when he said he would and quickly handled the repair.
Steve gets the job done!
Doug - Miamisburg, OH
Knowledgeable, Friendly, Prompt, Courteous. Gets the job done... with a smile. Actually think he enjoys his job! No one like him. Hands down, “old school” kind of guy. Don’t lose him!
He was very helpful
Randy - Enon, OH
Mike
Michael - Dayton, OH
Super fast on time and he did a fine job!
Great Service
Siva - West Chester Township, OH
Great
Ciela - Dayton, OH
Very good. He arrived on time, got down to business, and got the dishwasher running.
Great
Wheeler - Greenville, OH
Did very good service
Great
Dan - Casstown, OH
Was prompt, polite and did a good job fixing the problem. We would recommend him.
Great
Andrew - Troy, OH
He did a great job!
Great service and very professional
Howard - Dayton, OH
Great company have work this company for years
Tim did a great job.
Earl - Dayton, OH
Tim did a great job.
Awesome job! Great guy.
Bob - Mechanicsburg, OH
Awesome job!
Great service
Tom - Englewood, OH
Very knowledgeable and professional
Excellent refrigerator repair
Katharine - Bradford, OH
Genuine Expertise
Jamie - Bellbrook, OH
Shawn found the problem, which was by no means obvious. Better yet, he found a solution, which required a great deal of patience and determination.
Awesome Service
Angie - Lebanon, OH
Steve is always on time, very friendly and professional! Wants you to be happy and satisfied!! Definitely use them again
Great service
James - Carlisle, OH
Tech was on time and very professional
Great service
Shelley - Springfield, OH
Very professional!
Bob
Wagner - Dayton, OH
Very hood
John
John - Arcanum, OH
Very Professional
Tresia - Dayton, OH
The Tech was very professional as well as knowledgeable in repairing my refrigerator.
Knows what he is doing
Robert - Springboro, OH
Great Service
Carol - Lakeview, OH
Very good service.
Great
Joe - Greenville, OH
He was great very informative. Thank you.
Fantastic service
Robin - Beavercreek, OH
Excellent experience. They were able to get us scheduled quickly, Kevin was prompt, professional and courteous.
Good
Jack - Lewisburg, OH
Very good
Willie - Dayton, OH
Good job
Jstar - Dayton, OH
Tim is awesome
Great Service
Darlene - Englewood, OH
Kim
Kimberly - Greenville, OH
Great, prompt service.
Kevin M.
REFRIGERATOR SAMSUNG RF263AEWP/XAA 10+ yrs kitchen error code shows it needs fresh food fan assembly and defrost sensor; ordrng 1 FFDEFSENCOR (FF DEF SENCOR) and 1 FFFANASSY (FF FAN ASSY)
Brad A.
DRYER SAMSUNG DVE50R5200W/A3 "Found user interface and main control not communicating properly, ordered control and user interface, located in the laundry room, manufactured 3/2019.; rqstng P&A on 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (USER INTERFACE)"
Tim R.
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced wash motor and tested. Checks ok
Tim R.
WASHER SAMSUNG WA56H9000AP/A2 Checked unit over found that the unit had a broken lid. Needs new glass. Wants to talk with husband due to cost.
Steve G.
RANGE - GAS GENERAL ELECTRIC JGS760SEL4SS Installed new igniters harness assembly and bracket test OK
Steve G.
WASHER LG WT7200CW No repair
Steve G.
RANGE FRIGIDAIRE Fgfl87dce Installed new bag igniter cycle test OK
Shawn H.
REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Thawed evaporator, installed evaporator cover and main control. Ran unit to test. All ok. Unit is cooling as it should. No more noise from the fan."
Tim R.
DISHWASHER KITCHEN AID KUDC10FXSS5 Installed link assembly for door. checks ok
Tim R.
REFRIGERATOR WHIRLPOOL WRS576FIDB01 Icemaker wasnt installed correctly. Installed and tested checks ok. If it acts up again will need new icemaker.
Tim R.
REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced cover and adjusted thermistor. Customer de thawed frost build up on evaporator. Checks ok
Kevin S.
WASHER GE GFW850SSN0WW "Customer claims unit was running in middle of night one evening. Unit is located in basement, has wifi. Customer does use the wifi to check on finished loads. Inspected unit the ui is touch capacitance type. These can be very fickle, but i checked power and pause, all function buttons to right and jog dial appeared ok. I know customer at times had trouble responding to her to finger. Ran unit in a rinse and spin, unit filled, agitated and drained ok. Did not notice any leaking water valve or anything. Told customer turn wifi off when not using or consult manual on securing, idk but shows up as unsecured connection. Also suggested locking control panel when not in use. Unit checks ok."
Tim R.
DISHWASHER GE GDT580SMF6ES Checked unit over found that the unit wasnt draining the water properly. Cleared drain pump and unit drained fine. If it acts up again will need new drain pump. Quoted her for pump.
Kevin S.
APPLIANCE ELECTROLUX EIMED60LT4 "Customer claimed unit locked up on a first load over the weekend. Had to,cancel and power off. Said the drum would not turn by hand. Customer had later used unit and ran several loads without issue. Today during inspection found unit tumbling and heating ok, inspected belt and idler ok. No abnormal noises, checked blower wheel housing ok, ran for several minutes. Did pull up diagnostics, there was an E52 error for a motor fault code due to excessive load. No other fault codes detected in system history, however there are multiple motor error codes if there was an issue. "
Tim R.
RESIDENTIAL REFR FRIGIDAIRE FFSS2614QE6A Replaced parts listed. Checks ok
Brad A.
RANGE LG LRE3194ST/01 "Installed new glass top, unit checks ok."
Tim R.
DRYER GE GTX22EACK0WW Adjusted blower housing. Checks OK
Steve M.
DISHWASHER WHIRLPOOL WDT720PADM2 Unit is not washing properly due to a lot of foreign debris floating around inside the dishwasher causing spray arms to get clogged up. Recommend the customer purchased new spray arms
Tim R.
RANGE KENMORE 790.9700321 "Checked unit over found that the control board they sent wasnt the correct part. The part number we have is correct but the part isnt remotely close to what is needed. Unit is 10-12 years old in the kitchen. ..; rqstng P&A on 1 316577094(NLA) (clock/timer), states that autho needed"
Tim R.
WASHER MAYTAG MODEL TAG GONE....8/ "Unit is over filling with water and leaking out onto the ground. Unit needs a new pressure switch. The model and serial is missing. Unit is about 15 to 20 years old in the laundry room; rqstng P&A on 1 #### (PRESSURE SWITCH), states that autho needed"
Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2612TF3 Cabinet/hinge area have been damaged. Can not adjust Right hand door not sealing to cabinet causing excess moisture to build in the supply duct from FF to FZ section. Frost is building and melting. FF section hi temp. Freezer liner cracked called Robert. 83906170. na.technicalhelp@electrolux.com sent pics
Tim R.
WASHER MAYTAG MVWB865GW0 "Needs inner basket, transmission, agitator, due to noise in spin and agitation. Additional labor due to being a transmission job.; rqstng P&A on 1 W10811956 (GEAR CASE) and 1 W10811960 (spin basket) and 1 W11161960 (agitator), states that autho needed"
Tim R.
DISHWASHER GENERAL ELECTRIC DDT595SSJ2SS Checked unit over found shorted control and user interface.; ordrng 1 WD21X23461 (kit svc ui top logic) and 1 WD21X24901 (CONTROL)
Tim R.
DISHWASHER BOSCH SHEM3AY56N/01 "Customer says unit still wont drain. Im ordering a new main control for unit and drain pump.; rqstng P&A on 1 #### (DRAIN PUMP) and 1 ##### (CONTROL), states that autho needed"
Steve M.
REFRIGERATOR SAMSUNG RF22KREDBSR March 18 manufactured. Needs icemaker service kit. Getting PC CH error and icemaker frosting over; ordrng 1 DA82-02671A (IMK SVC KIT)
Steve G.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Customer states that the unit stop making ice. Durning the time of the service call the bin was full.
Steve G.
DRYER WHIRLPOOL WED8000DW3 "Customer had another company out a week ago, and oil the idler pulley. That did not last. Installed new idler pulley. Cycled ; used 1 W10837240 (BRACKET) from stock"
Steve M.
DRYER SPEED QUEEN ADE4BRGS171TW01 Main harness to heater assembly is burn and melted. Too much of harness is damaged to repair. Need harness ; ordrd 1 D513660 (HARNESS)
Steve M.
REFRIGERATOR BO SAMSUNG RF25HMEDBBC/AA Icemaker is completely frozen over. No work has ever been done to this unit. Recommend icemaker service kit; rqstng P&A on 1 DA82-02695A (IMK SVC KIT)
Steve G.
DISHWASHER FRIGIDAIRE FBD2400KB12B Lower spray arm fell off and melted on heater its all new spray arm cycle test OK
Steve M.
WASHER GENERAL ELECTRIC GTW750CSLOWS Needs main control; ordrd 1 WH22X29348 (CONTROL)
Steve G.
DISHWASHER LG LDF5545ST Customer states that the unit stops in mid cycle; ; ordrng 1 1111 (COMPLETE CONSOLE ASSY WITH BOARD. S/S)
Steve G.
DRYER MAYTAG MEDC465HW0 Door seal is falling off. Installed new seal. Test ok adv customer not to use the unit for 2 hrs.
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Lori- said reorder all the parts again. ; ordrng 1 241964707 (tube-water) and 1 242253002 (valve-water) and 1 243297609PW (ICE MAKER ) and 1 5304510307PW (BOARD)
Steve G.
REFRIGERATOR WHIRLPOOL WRT351SFYB00 Unit is not cooling. Found the evap motor and not turning and the bracket was broken. ; ordrng 1 W10850162 (BRACKET) and 1 W2315539 (MOTOR)
Shawn H.
REFRIGERATOR LG LSC23924ST/04 Installed new ice maker and forced cycle to test. Ice maker cycled fine and filled with water. All ok. Please mail out invoice.
Shawn H.
WASHER MAYTAG MVWC400XW0 "Upon arrival customer stated that unit flashed lid lock light and stopped cycle in the middle. Customer unplugged unit but it would not reset. Ran unit in diagnostics to test. F5E1 lid switch fault, F1E2 motor fault, F2E1 stuck button, F7E5 shifter fault codes present. Could not get lid lock to function in test mode but it is within spec per tech sheet. Without lid lock I could not test voltage output to shifter. Shifter is within spec per tech sheet. Unit needs main control. Customer is going out of town Saturday and wont be back until. Monday September 21st. Please mail out invoice. ; ordrng 1 W10393490 (cntrl-elec)"
Shawn H.
MICROWAVE GE JKP67G0J2BG Upon arrival found microwave with no lights or display. Removed control panel to inspect. Found fuse shorted open. Replaced fuse and ran to test. Unit is heating well. Ran several cycles to test. All ok. Ok per Tony. Called office to run cc. ; used 1 14QBP20CSB (20 AMP FUSE) from stock
Shawn H.
RANGE - ELECTRIC FRIGIDAIRE FEF352AUD "Unit is 17 years old in kitchen. Customer stated that the left front and right rear burners are inop. Found terminal block and element for the right rear shorted causing no operation. The left front burner isnt getting voltage to it. No loose connections. Found infinite switch shorted open. Unit needs burners, terminal block and switch. Tech picking up parts tomorrow and will return Friday to install. ; ordrng 1 316436001 (switch,infinite lrg) and 2 316442301 (element,lg)s and 2 318372211 (element-surface)s and 1 5303935058 (TERM BLOCK)"
Shawn H.
RANGE FRIGIDAIRE FPEF4085KFB Upon arrival found unit with power but no operation of touch pad. Pulled unit and found ribbon strip shorted causing no operation. Unit needs touchpad. Customer recently replaced main control. ; ordrng 1 318404115 (glass panel)
Shawn H.
WASHER AMANA NTW4516FW3 Upon arrival customer stated that unit leaks when it gets to the rinse portion of the cycle. Checked under unit for signs of leaks from drain hose or gearcase. No signs of leaks. Put unit into forced mode and filled and drained to see if house drain is clogged and over flowing. House drain is overflowing when unit drains. Advised customer to have drain cleaned by maintenance.
Shawn H.
REFRIGERATOR GE GTS18ABMDRWW Upon arrival found unit with frost cover the evaporator. Unit isnt defrosting. Thawed ice and found defrost thermostat shorted open. Replaced and ran to test. Unit is defrosting properly now. All ok. Ok per Tara. ; used 1 WR50X10068 (DEFROST THERMOSTAT) from stock
Shaun S.
REFRIGERATOR WHIRLPOOL WRS325FDAW01 Upon arrival found that led light assm in freezer is out and causing light in fridge not to fully illuminate ; ordrng 1 W10515058 (light)
Shaun S.
UPRIGHT / CHEST MIDEA MRU17F6AWW "Upon arrival found that unit giving a E6 error code, error code that is present and says it's a defrost sensor error, tech pulled cover and found that sensor is plugged in and seems to be working because unit is not froze up and cooling properly and has been for the last week customer has had unit, believe we have a communication error between board on front door and main board on back of unit ; ordrng 1 DISPLAYBOARDONDOOR and 1 MAINBOARDONBACKOFUNIT"
Shaun S.
DISHWASHER LG LDF5678BD "Removed and replaced door switch on unit, ran and checked out, unit checks ok upon techs departure"
Shaun S.
DRYER - ELECTRIC SAMSUNG DV45H7000EW/A2 "Upon arrival found that roller wheel on front bulk head was bad causing noise issue on unit, removed and replaced roller, ran and tested, unit checks ok upon techs departure; used 1 DC97-16782A (ROLLER) from stock"
Kevin S.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Unit temps are 5F freezer and high 40s low 50s in frig. Unit is running and evap fan working. The damper assembly was shut closed not allowing cold air to enter. Used screwdriver to open. Needs new damper and control.; rqstng P&A on 1 W10503278 (control board) and 1 W10594330 (elect damper)
Kevin S.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Upon arrival temps read 45F in fresh food section and around 3F in freezer. Excess frost buildup behind fresh food assembly, fan not circulating. Had error codes 22C for evap fan and 25C Defrost error. Customer also has issue with ice maker compartment. Ordering parts per samsung bulletin.... customer ok estimate for repair, asking them to unplug unit 24hrs prior to coming out. Will check if issue with defrost circuit other than board and charge as needed. ; ordrng 1 DA82-02367A (GASKET AND CLIPS) and 1 DA92-00592A (PCB MAIN CONTROL) and 1 DA97-15217D (ICEMAKER) and 1 DA97-19898A (DRAIN TUBE)"
Brad A.
REFRIGERATOR BO SAMSUNG RF263BEAESG/AA "Found unit has a refrigerant leak, unit does not have a stepper valve, talked to Chris about transferring unit to Kevin Montgomery for repair. Ordered dye filter.; rqstng P&A on 1 UNKNOWN (DYE FILTER)"
Brad A.
REFRIGERATOR - S GENERAL ELECTRIC GFE26JSMAFSS "Found door switch not closing properly, ordered door switch.; ordrng 1 WR23X29170(TSDN) (fresh food door ligh)"
Kevin S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Ran unit with cups upright in each corner for top and bottom rack. Checked spray arms for blockages or cracks. Checked screen. Put unit into both quick wash and later normal wash. Unit filled, washed and drained with no leaks. Suspect they way unit was loaded, showed and talked to customer wife, father. Unit checks ok."
Kevin S.
DISHWASHER - BUI GENERAL ELECTRIC GDF640HGM2BB "Upon arrival customer had unit loaded and running. Opened the door checked water level, soap was dispensed and not on door, dishes were all wet. Unit appeared to be running just fine, good water pressure, had hot water. Checked both spray arms, appeared clean and no cracks. Unit appears to be draining properly, goes to nipple off drain pipe under sink and not garbage disposal. Recommended fastening up end little higher coming off plumbing make sure no back flow. Customer complaint about soap on dishes and or some food. Found rinse aid setting on lowest. Showed customer and turned to max, customer claims they use rinse aid. No complaints about heat, finishing cycles or draining... believe issue mainly with loading and use of rinse aid. Told customer to resort back to manual on loading and soap, rinse aid use. Also to use lemony shine at times in wash. Unit checks ok."
Brad A.
REFRIGERATOR KENMORE 106.5956999 "Found door switch not closing properly, connection at switch was loose, repaired connection. Unit is cooling properly."
Brad A.
WASHER SAMSUNG WF328AAW/XAA "Found bearings worn, the tub tore the bellow, unit needs new inner and outer tubs, and bellow replaced. Customer does not want to repair."
Tim R.
DISHWASHER KENMORE 63016304400 No repair.
Tim R.
DISHWASHER WHIRLPOOL GU940SCGB2 Checked unit over found that the unit had power going to the main control but no power feeding the display. Needs new main control. Part is NLA per DAP. Called and informed LL.
Tim R.
DISHWASHER SAMSUNG DMT800RHS/XAA Needs new drain pump due to broken impeller. Dishwasher cant come out due to flooring being too high. Customer wants to replace dishwasher. No repair.
Tim R.
RANGE FRIGIDAIRE LGEF3043KFR Ignitor wasnt lighting at all. Needs new ignitor. Unit isnt leaking gas double and triple checks no fumes when unit isnt in use. All top burners are burning evenly. Replaced ignitor and left oven heat up no gas smell at all. Customer wasnt running vent fan instructed her to run vent fan while using and not to open oven a lot. ; used 1 5303935066 (IGNITOR) from stock
Tim R.
MICROWAVE SAMSUNG SMH9207ST Checks unit over found that the unit would intermittently turn on the cooling fan even when not in use. Spoke with Jared from Samsung tech line and they said it could be a shorted component cause it to turn on or a potentially shorted wiring harness. Spoke with HBW and theyre gone talk with the customer about replacing unit.
Tim R.
WASHER LG WT1101CW Checked unit over found that the unit needs new suspension rods. Customer to decide on repair.
Steve M.
WALL OVEN FRIGIDAIRE FGEW3065KFB Found loose door hinge causing a loud noise while operating. Adjusted temp offset 20 degrees. Unit operating properly
Tim R.
REFRIGERATOR FRIGIDAIRE FRS3R3JW1 Installed new fill tube. Checks ok
Tim R.
RANGE GE JMS08BA No power coming to the unit. Needs electrician. Customer had unit completely torn apart when I arrived. Pictures attached. Told him we are not reassembling it.
Steve G.
REFRIGERATOR GE GFD28GYNCFS Customer got a new unit.
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413UB1A Replaced main control due to the unit not heating and draining. Tested unit checks ok.
Steve G.
REFRIGERATOR GE GNE27JSMKFSS Install new main board and ice-maker
Tim R.
DRYER GE GTD42GASJ2WW Replaced belt checks ok
Tim R.
RANGE KITCHEN AID KSEB900ESS0 Unit giving f8e0 error. Shorted fan. Replaced fan. Checks ok
Tim R.
REFRIGERATOR BOSCH B26FT80SNS/01 Checks unit over found that the unit wasnt dispensing crushed ice. Removed icemaker and auger. Repaired wiring to solenoid. Checked freezer found that the drain was plugged up and ice build up around freezer fan. Cleared ice and drain. Adjusted temps due to them not reading correctly. Checks ok
Shaun S.
REFRIGERATOR WHIRLPOOL GSF26C4EXW00 "Upon arrival found that quick disconnect was loose causing water leak when imk filled, tech repaired issue cycled imk through, unit checks ok"
Steve M.
COOKTOP DACOR SGM466B Left front burner igniter Is missing causing the unit to continuously try and spark. Parts are no longer available. Bent over the igniter stem to hold it in place unit seems to be operating OK
Steve M.
REFRIGERATOR GE GNE25JSKLFSS Unit making strange noise periodically. Found freezer evaporator cover coming in contact with the cooling fan due to fan blade pushed out on motor shaft. Slid fan backwards unit is no longer causing noise
Steve M.
REFRIGERATOR SAMSUNG RF220NCTABC/AA Found frozen water fill tube in freezer section icemaker. Thawed unit out. Reset temps in freezer and fresh food. Unit operating properly. If icemaker stops again a new fill tube assembly will be needed.
Steve M.
REFRIGERATOR SAMSUNG RF22KREDBSR/AA Installed new drain tube and control board silicone around waterline unit checks OK
Steve M.
DISHWASHER GE GDT695SSJ0SS Installed new door latch and main computer. Dishwasher running OK
Kevin S.
WASHER WHIRLPOOL WFW8740DW1 "Changed parts, put unit into a quick wash and proceeded to drain a few times. Showed customer, unit checks ok."
Steve G.
RANGE HOOD GE PVX7300SJSS Installed new main control box.
Kevin S.
MICROWAVE GE JVM7195SK1SS "Replaced parts, tested unit with customer. Checks ok."
Steve G.
FREEZER FRIGIDAIRE LFFH17F3QWC Unit is not cooling. Install new control cycled unit test OK
Kevin M.
REFRIGERATOR KITCHEN AID KFCS22EVMS1 11 yrs + Kitchen Unit has internal refrigerant leak no noticeable leaks on coils or compressor unit is nonrepairable -
Shawn H.
REFRIGERATOR FRIGIDAIRE FFSS2314QE9A Found seal for ice dispenser door had fallen out. Removed dispenser assembly and reinstalled seal. Dispenser is sealing well and all functions work as they should. Found door handles loose. Tightened handles. All ok. Please mail out invoice.
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Installed new freezer door gasket
Shawn H.
REFRIGERATOR FRIGIDAIRE FRS23LH5DSS Upon arrival customer stated that unit makes ice but is very sluggish to produce. They have change the water filter out twice but this did not help. Ice maker made 2 trays worth of ice over the long weekend. Forced ice maker into cycle to test operation. Ice maker had ice in mold when cycle began. Ice maker is very very sluggish to cycle. Ice maker has a intermittent dead spot causing no ice production. Installed new ice maker and cycled to test. All ok. Advised customer ice bucket should be full in 36-48 hours and to dispose of first full bucket. ; used 1 241798224 (ICE MAKER) from stock
Kevin M.
REFRIGERATOR SAMSUNG RS267LBBP/XAA Installed reservoir and checks ok
Shawn H.
DISHWASHER BOSCH SHE3AR76UC/26 Upon arrival found unit showing E25 error. Pump blocked or cover missing error. Removed screen and inspected sump. Cover is installed properly no signs of blockages. Removed pump from sump to inspect. Found glass wedged in impeller. Drain hose is clear from unit to sink. Forced unit into drain to see if pump is getting voltage and moving. Pump has correct voltage to it and impeller is moving. Reassembled and ran unit in express wash to test. Unit is drawing in as it should. All ok.
Shawn H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new main control and powered up unit to test. Unit is running and cooling as it should. Unit started cooling since last visit.
Shaun S.
DISHWASHER KENMORE 166.34 "Upon arrival found that unit has a suds issue, tech was able to clear most of suds from unit but instructed customer run a cleaning cycle on unit with cleaning agent, unit checks ok also gave customer info on replacing racks"
Brad A.
REFRIGERATOR SAMSUNG RFG297ABRS/XAA "Installed new water tank, unit checks ok."
Shaun S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 "Upon arrival found that unit is in need of a imk replacement Tech removed and replaced imk on unit, ran and checked out"
Tim R.
MICROWAVE KITCHEN AID KMHS120ESS09 Replaced glass fuse and door switches. Checks ok; ordrng 2 W11187757(TS) (interlock)s
Tim R.
DISHWASHER ELECTROLUX n/a Unit giving and 11 error code indicating and issue with the drain. Unit wont go into drain cycle. Needs control and drain motor. Unit is 5-7 years old in the kitchen. Model partially missing. Attached pictures. ; rqstng P&A on 1 ### (CONTROL) and 1 #### (DRAIN MOTOR)
Shaun S.
REFRIGERATOR SAMSUNG RF28JBEDNSG/AA "Installed imk srv kit on unit, ran and checked out, unit checks ok upon techs departure"
Steve M.
DISHWASHER GENERAL ELECTRIC GDT695SMJ5ES Part is damage in box; saved tckt
Steve M.
RANGE - ELECTRIC GENERAL ELECTRIC JB256DM2WW Small cooktop elements not working.; ordrd 2 WB30X31058 (6 surface burner )s
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESR/AA 07 Unit is not making ice. Did try hitting the reset button and unit did not move. Customer states that another company was out several months ago. ; ordrng 1 DA82-02714A (ICE MAKER UPGRADE KIT)
Steve G.
MICROWAVE GE JNM3163RJ3SS ; ordrng 1 WB26X10226 (motor ac synchronous)
Kevin S.
WASHER GE GFW850SPN0DG "Changed out door lock. Unit checks ok, showed customer, is doing laundry now."
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit is not making ice. ; rqstng P&A on 1 1111 (ICE CONTAINER. ) and 1 DA82-02673A (ICE MAKER UPGRADE KIT. )
Steve G.
DRYER - ELECTRIC LG DLEX3700W.ABWEEUS ";per customer the filter housing is broken. Per the pictures, tech pre order parts. ; ordrng 1 MCK49049101 (FILTER ;HOUSING. ) and 1 MEA49050001 (FILTER BACK)"
Steve G.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Unit is not cooling and has ice build up behind the refrigerator section evap. Unit is not making ice. Tech found that the unit also has a restriction in the freezer section. I did advise the customer that the ice makers will not make unless its 7 degrees of lower. ; rqstng P&A on 1 1111 (DYE FILTER) and 1 W10608485 (evaporator) and 1 W11033168 (harns-wire)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611LW good frost pattern started making ice adjusted the fan motor and checks ok please aim customer a receipt
Steve G.
MICROWAVE OVEN KITCHEN AID KEMC378KSS0 unit is not working. Customer had another appliance company out and they walked away and customer had electrician out . Getting power to the unit. Power to the board Unit needs main board. Part NL:A; rqstng P&A on 1 WP8302985 (MAIN BOARD)
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS6R5ESB4 Per customer said unit was already repaired by Sears
Shawn H.
DISHWASHER BOSCH SHP65T55UC/07 "Upon arrival customer stated that unit intermittently wont complete the cycle. Unit was stuck in automatic cycle when I first powered it up. It took several tries to reset the unit with the cancel button. Ran diagnostics to test. No error codes present. Unit stopped mid test and light flashed as if door was open. Checked and found door not fully closing due to cover plate being bent and binding up on door. Door pops open during cycle keeping it from completing. Also found door seal leaking from same issue. Unit needs plate, screws, and gasket. ; ordrng 4 423896 (screw)s and 1 494772 (sealing) and 1 744912 (COVER)"
Shawn H.
WASHER KENMORE 110.915501 "Unit is 26 years old in basement. Customer stated that unit will fill at times and wont other. Sometimes it will agitate sometimes it wont. Ran unit in normal cycle to test. Unit filled fine with cold and hot, water level is good, unit agitated fine, drained fine, rinsed fine, and spun out with no issue. Unit isnt stopping when lid is opened. Lid switch is shorted closed. Suspect switch wasnt closing or shorted open at times causing no fill no start. Authorization # 636JABL; rqstng P&A on 1 285671 (switch,lid)"
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHB2868TD1 "Upon arrival found condensation on top of freezer door and condensation around gaskets at bottom of doors. Gaskets are sealing well against the cabinet and mullion. Called Electrolux. Tech had me check ambient temp sensor, humidity sensor and for voltage to mullion. Both sensors are good and unit is sending voltage to mullion. Humidity sensors is reading a high humidity but room isnt humid. Ran mullion in forced mode to see if it will heat. Mullion isnt heating up. Unit needs mullion heater. Reference# 83903426; ordrng 1 242036302 (MULLION HEATER ) and 1 5304510307 (MAIN BOARD)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA Replaced wiring harness ice maker and water dispenser checks OK
Shaun S.
RANGE SAMSUNG NE59J7630SS "Upon arrival found that board that was sent was not part intended, tech needed display board and was sent relay board needs reordered ; ordrng 1 DE07-00129A (DISPLAY BOARD )"
Shaun S.
REFRIGERATOR SAMSUNG RF263TEAESG Unit needs new evap cover and lower imk installed on unit; ordrng 1 DA97-07603B and 1 DA97-12617A (COVER)
Brad A.
WASHER KENMORE 110.475126 "Found door lock not engaging, found connector loose, repaired connection. Unit is working properly."
Brad A.
REFRIGERATOR MAYTAG MFD2561HEQ "Found unit has a refrigerant leak, only half of the evaporator has frost pattern, needs a dye filter installed to checks for leak. Customer does not want to repair unit."
Kevin S.
WASHER HOTPOINT HTW240ASK5WS "Upon inspection, unit not allowing hot water side into unit. Removed hoses checked water supply ok. Check sticky NOTE!; ordrng 1 (DN)WH13X26534 (WATER VALVE)"
Brad A.
REFRIGERATOR FRIGIDAIRE LFSS2312TF4 "Found case of unit bulged out on freezer side in the middle of the door, this causes door seal to not hit the metal and seal properly, called Techline talked to John , they are going to replace the unit. File number- 83903058--Told customer that Frigidaire will contact them about replacement."
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDWW/AA Container not sealing properly auger not switching cube to crush & display lights are out; ordrng 1 DA97-12540G (AUGER) and 1 DA97-14424A (DISPLAY) and 1 DA97-14474C (CONTAINER )
Kevin M.
REFRIGERATOR GE GDSLOKCXARLS "Kitchen 10+yrs Bushing on door is wore out FZ sencor and brd not communicating properly; ordrng 1 WR02X12896 (thimble door ff) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X10832 (board asm main contr)"
Brad A.
RANGE SAMSUNG NE58F9500SS/AA "Found lower convection fan motor making loud noise, ordered fan motor and fan blade. ; ordrng 1 dg67-00011b (FAN BLADE) and 1 dg96-00110b (FAN MOTOR)"
Brad A.
WASHER MAYTAG MVWX655DW1 "Found gearcase leaking oil all over motor, capacitor, pulley, and belt, unit needs new gearcase, motor, capacitor, and belt. Located in the laundry room, manufactured 4/2018.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10808317 (belt) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11395618 (CAPACITOR )"
Brad A.
WASHER WHIRLPOOL WTW8040DW4 "Found unit not communicating between main control and user interface, some buttons on user interface do not respond. Ordered main control and user interface. Located in the laundry room, manufactured 5/2018.; rqstng P&A on 1 W11125152 (console) and 1 W11182868 (cntrl-elec)"
Brad A.
WASHER MAYTAG MVWB850YW0 "Found bearings on outer tub worn, making noise and leaking oil, found hub worn out, ordered outer tub, hub, and reps sensor. ; ordrng 1 W10178988 (sensor) and 1 W10381078 (outer tub) and 1 W10820039 (hub)"
Tim R.
RANGE - ELECTRIC GENERAL ELECTRIC JB645RK4SS Replaced burner and switch. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Sealed around inlet lines with perma gum. Checks ok
Tim R.
DISHWASHER MAYTAG MDB8959AWB1 Replaced main control and fuse. Checks ok
Tim R.
REFRIGERATOR KITCHEN AID KBRS20EVWH2 No issues with the icemaker the problem was the right side of the door wasnt closing due to being packed full of food.
Steve M.
DISHWASHER WHIRLPOOL WDT780SAEM2 All operations check ok .
Steve M.
WASHER MAYTAG MVWX655DW1 Found hub drive kit wore out causing tub to wobble. Replaced hub Drive assembly unit is spinning properly; used 1 W10528947 (DRIVE HUB ASSY) from stock
Steve M.
DISHWASHER KENMORE 665.13469K901 Installed new control panel dishwasher is operating and running properly. The unit is tilted forward slightly in such a manner that may cause water to drip on the floor from the door in the future. Customer called American home shield and it is notated in the system.
Shawn H.
DISHWASHER LG LDT7797ST Upon arrival customer stated that garbage disposal backed up and water leaked from adjacent cabinet into the pan of the dishwasher. This caused the AE leak error. Removed dishwasher from counter and cleaned out pan. Ran unit to test for leaks. No leaks from machine and it functions as it should. All ok.
Shawn H.
REFRIGERATOR SAMSUNG RFG297HDBP/XAA Installed new dispenser assembly and ran to test. All lights are bright and all functions work as they should.
Tim R.
DRYER - ELECTRIC MAYTAG MEDC215EW1 "Replaced rollers and belt checks ok; used 1 341241 (BELT), and 3 W10314171 ([Alt for W10314173) from stock"
Tim R.
REFRIGERATOR SAMSUNG RF30HBEDBSR/AA Replaced shorted icemaker. Checks ok; used 1 DA97-15217D (ICE MAKER) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE LFHT1831QF3 Cleared ice around fan. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFHI1835VS0 Adjusted door seal and sealed around water line coming into freezer. Checks ok. Door has already been replaced by Wes.
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed new def heater and sensor and reprogrammed
Tim R.
RANGE GE PGB960SEJ2SS Replaced both upper oven ignitor and lower oven ignitor. Checks ok; used 2 5303935066 (IGNITOR) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE LGUB262LF3 Replaced icemaker and cleared ice out of bucket. Checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Calling HBW- Louie-Unit has a refrigerant leak that is nonrepairable -autho#617344758134-
Tim R.
DISHWASHER BOSCH SHXM78W55N/11 Checked unit over found that the unit wouldnt go into a drain cycle no matter what I do. Went into diagnostics and reprogrammed and tested. Unit was draining and working well after programming
Tim R.
DRYER SAMSUNG DV52J8700EP/A2 Replaced main control due to wrinkle control not working. Checks ok. Unit 7-10 years old in the laundry room
Tim R.
DISHWASHER BOSCH SHEM3AY56NN/01 Cleared out drain pump. Checks ok
Brad A.
WASHER GE GTUP270EM5WW "Installed gearcase, inner basket, and outer tub. Unit checks ok."
Steve M.
REFRIGERATOR GE GWE19JMLGFES Found unit leaking from water valve fitting. Tightened all fittings on the water valve assembly unit checks OK
Tim R.
FREEZER WHIRLPOOL WZF34X20DW01 "Checks unit over found partial frost pattern on evaporator and not cooling properly, also found unit would let you change temperature settings just flashes. Additional labor for sealed system.; rqstng P&A on 1 W10143759 (drier (service)) and 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 W11293202 (CONTROL) and 1 WPW10316428 (heater)"
Tim R.
WASHER KENMORE MVWB835DW3 "Unit constantly giving UL error and wont complete cycle. Unit also extremely loud in spin. Needs new control, transmission and basket assembly. Unit 3 years old in laundry room.; rqstng P&A on 1 W10811956 (drum assy) and 1 W10811960 (spin basket) and 1 W10902814 (washplate) and 1 W11170706 (cntrl-elec)"
Steve M.
DRYER WHIRLPOOL WED8500DC3 Replaced idler pulley causing dryer to squeal; used 1 W10837240 (BRACKET) from stock
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US2A Needs control and motor; ordrng 1 5304519906 (MOTOR) and 1 5304521609 (CONTROL)
Steve M.
DRYER MAYTAG MED4200BW0 "Door hinge pin came apart, not allowing door to swing closed. need to replace door hinge assembly; ordrd 1 WPW10208415 (door hinge)"
Steve M.
DRYER SAMSUNG DV42H5200EF/A3 Dryer is not heating due to faulty heating element. Replaced Element unit checks OK; used 1 DE486A (ELEMENT) from stock
Steve M.
REFRIGERATOR LG LFXS24623ST Needs display ; ordrd 1 ACQ87414602 (DISPLAY )
Steve G.
DISHWASHER BOSCH SHPM65Z55N/01 Unit will not start. Found that the door is not closing all the way. Jose at techline adv to order the inner panel and both hinges. ; ordrng 1 1111 (INNER DOOR PANEL. S/S) and 1 2222 (LEFT DOOR HINGE) and 1 3333 (RIGHT DOOR HINGE)
Steve G.
DISHWASHER BOSCH SHP865WF5N/11 Customer states that the unit is not washing. John at warranty company ; rqstng P&A on 1 1111 (SOAP DISPENSER) and 1 2222 (MAIN BOARD)
Steve G.
WASHER SAMSUNG WA45M7050AW/A4 Unit is not washing and is loud. Found the gearcase to be out. Customer is not repairing.
Steve G.
WASHER WHIRLPOOL WTW8500DC5 Unit is still making a grinding noise. ; rqstng P&A on 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W10915700 (stator)
Steve G.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer states that the unit is not making ice and there are no lights. Time of service call unit has been making ice. Installed new freezer light. Test ok. ; used 1 W11205083 (LIGHT ) from stock
Steve G.
DRYER - ELECTRIC LG DLE1501W Customer cant close the door because of the filter not going down all the way. Customer found several screws inside the unit. ; ordrng 1 3550EL1005C (FILTER HOUSING ) and 1 3550EL2004B (COVERING) and 1 4970EL4002C (SPRING) and 1 4974EL1002B (FILTER SCREEN HOUSING )
Shawn H.
RANGE - GAS FRIGIDAIRE GCRG3038ADA Upon arrival found left rear wont ignite. Not sparking from igniter. Removed top to inspect for loose connections. None found. Inspected switch for burner. Switch is shorted causing no ignition. Can jiggle black wire at switch and it will strike. Unit needs switch harness ; ordrng 1 5304510486 (HARNESS SWITCH)
Steve G.
REFRIGERATOR SAMSUNG RS267TDRS/XAA Unit is not cooling right on the refrigerator side. Found that the unit is not defrosting. Customer needs main board which is NLA and heater and back wall with fan. Due to the board being no longer available they are going to purchase a new unit.
Shaun S.
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 Upon arrival found that imk will cycle through but will not fill with water imk needs replaced ; ordrng 1 W10882923 (icemaker)
Shaun S.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Contacted customer early morning and notified him that we was going to order new freezer door gasket and will call to set up appt to come back out and install when part arrives ; ordrng 1 FREEZERDOORGASKET"
Shawn H.
WASHER INSIGNIA NS-TWM41WH8A Installed water valve and ran to test. Unit fills fine now. No more E1 error. All ok.
Shawn H.
RANGE KENMORE 790.758523 Upon arrival tenant stated that they smell gas from the oven when not in use. Vectren has checked and has high levels. Checked supply line for leaks. Supply line is leaking at fitting into regulator. Landlord needs a plumber to repair line. The gas shut off is very old and has red flag from vectren on it. Unplugged unit. Advised LL to have plumber fix leak.
Shawn H.
DRYER GE GTD42EASJ2WW Upon arrival found unit would intermittently start as if motor had a dead spot or door wasnt closing. Checked and found door warped keeping switch open. Straightened door and unit starts every time now. Unit heats well too. All ok. Please mail out invoice.