Service History 4 - Authorized Service

We serviced a

GE REFRIGERATOR

Model GSS25GMHJCES

Near Union City, IN 47390

Amber

Job Details: 09/20/2022

Installed new parts. Advised customer to unplug and defrost for 24 hours. All checks ok.

We serviced a

GE REFRIGERATOR

Model GIE21GTHFBB

Near Springfield, OH 45505

Shawn H

Job Details: 09/20/2022

Customer states that the freezer door opens when closing the fresh food door. No matter how hard you close the fresh food door the freezer pops open. Inspected and found freezer door dragging a bit. Adjusted hinge and door isnt dragging. Still pops open when closing fresh food. Leveled unit to help keep the door closed. Freezer door still pops open. Unit needs freezer gasket. Ok to order per Sally. ; ordrng 1 WR14X22774 (Freezer gasket)

We serviced a

SAMSUNG DRYER

Model DVE50R5200W/A3

Near Springfield, OH 45503

Shawn H

Job Details: 09/20/2022

"Customer states that unit is making a loud noise and has a crack in the drum. The noise is from the crack. Drum cracked and split from too much pressure on the back right roller. The bulkhead is pushed in. Inspected further and found cabinet severely dented in the right rear. Unit appears to have been dropped. Customer hasnt moved unit. Damage most likely occurred during delivery or at the warehouse. To repair unit would need cabinet, rear bulkhead, and new drum assembly.; ordrng 1 DC97-14849L (Drum) and 1 DC97-19083G (Rear bulkhead) and 1 DC97-21431C (Cabinet)"

We serviced a

LG WASHER

Model WT7300CV/01

Near Springfield, OH 45506

Shawn H

Job Details: 09/20/2022

Customer states that unit is leaking from underneath when it drains. Inspected unit and found a small pin hole worn into the drain hose. Hose rubbed because it wasnt properly installed. Also drain hose has no clamp at the pump side. Patched drain hose temporarily. Ran to test. No leaks as of now. Advised customer to monitor while using until we can return with new hose. ; ordrng 1 Unknown (Drain hose)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT550PYR0FS

Near Middletown, OH 45044

Steve G

Job Details: 09/20/2022

Installed new display board and main board. The display board is extremely dull and hard to see. Check power to the unit and its fine. ; ordrng 1 Wd21x30185PW (Display board) and 1 1111 (Wire harness in the door)

We serviced a

MAYTAG DISHWASHER

Model MDBD880AWB

Near West Chester Township, OH 45069

Steve G

Job Details: 09/20/2022

"Installed another board, (did have scratch marks on the board) started unit up and it did run but now its leaking. ; ordrng 1 MDBD880AWB (Inner door) and 1 902894 (Door seal) and 1 99001885 (Water deflectors)"

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BSR1WS

Near Brookville, OH 45309

Kellen

Job Details: 09/20/2022

Case # 08676905 call consumer relations 800-386-1215.. installed parts. Unit still not responding. Called GE tech line. Ran unit through diagnostics and personality testing per GEs instruction. Still no response. GE stated to order control board again. Ordering part; ordrng 1 WH22X33178 (Control board)

We serviced a

HAIER WASHER-DRYER COM

Model QFW150SSN0WW

Near New Paris, OH 45347

Kellen

Job Details: 09/20/2022

Inspected the unit and found a failed door boot. Ordering part; ordrng 1 WH05X29222 (Door boot)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Tipp City, OH 45371

Kevin

Job Details: 09/20/2022

"Unplugged unit reset cont brd and came on ordering new main brd; ordrng 1 W10843055 (Cont brd) and 1 WPW10493169 (DrWer), states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF

Near Dayton, OH 45458

Kevin

Job Details: 09/20/2022

Unit needs new ice maker ; used 1 241798233 (Imk) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS282LAF1

Near Dayton, OH 45458

Kevin

Job Details: 09/20/2022

Ice maker motor jammed up and unlevel needs adjusted; used 1 241798226 (Imk) from stock

We serviced a

BOSCH DISHWASHER

Model SHXM65Z55N/01

Near Dayton, OH 45449

Sam

Job Details: 09/20/2022

We need the control board down by the bottom right base of the unit.; ordrng 1 111111 (Control board)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRTD2021AS0

Near Batavia, OH 45103

Charles

Job Details: 09/20/2022

"Unit needs cold control. Part coming up out of stock fyi. Submitting for part order. Unit is frosting up in back freezer wall. Unit is in house and needs part. ; rqstng P&A on 1 5304533531 (Control)"

We serviced a

GENERAL ELECTRIC DRYER

Model GTX22EASK0WW

Near Loveland, OH 45140

Charles

Job Details: 09/20/2022

"Unit wont power on. Ordering parts for repair. ; rqstng P&A on 1 WE04X25280 (Timer) and 1 WE04X25195 (Thermostat) and 1 WE04X28977 (Switch) and 1 WE04X25194 (Thermostat) and 1 WE04X25196 (Thermostat)"

We serviced a

GE DISHWASHER

Model PDT715SBN3TS

Near Maineville, OH 45039

Charles

Job Details: 09/20/2022

Unit leaking from underneath. Water did damage floor. Took pics and documented. Need parts for repair. Leg bent as well. ; rqstng P&A on 1 WD19X25700 (Pump assy) and 2 WD12X23057 (Leg)s

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Maineville, OH 45039

Charles

Job Details: 09/20/2022

Unit not responding as designed. Needs parts listed. ; rqstng P&A on 1 W10838672 (Console) and 1 W11401712 (Control)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN2WW

Near Morrow, OH 45152

Charles

Job Details: 09/20/2022

Unit squeaks badly. Needs parts for repair. Rep.. clarice Case number #08672201 Reaching out to techline for documentation. Tech ..Tony said change transmission. And belt. Said no squeak comes from tub at all. ; rqstng P&A on 1 WH45X26674 (Basket) and 1 WH03X33730 (Gearcase) and 1 WH43X31240 (Auger) and 1 WH43X31239 (Base) and 1 WH01X24180 (Belt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Kettering, OH 45429

Tim

Job Details: 09/19/2022

Fixed light assembly and adjusted refrigerator.

We serviced a

SAMSUNG DRYER

Model DVE52M8650V/A3

Near Moraine, OH 45439

Tim

Job Details: 09/19/2022

Checked unit over found that unit was making a rattling/squealing noise. Disassembled unit removed rollers and idler. Greased and reassembled unit reinstalled belt and cleared out blower wheel. Reassembled dryer and tested. Unit checks OK

We serviced a

GE RANGE

Model JBS160DM3WW

Near Dayton, OH 45406

Tim

Job Details: 09/19/2022

Replaced parts listed checks ok

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Xenia, OH 45385

Tim

Job Details: 09/19/2022

Reprogrammed control and tested unit. Checks ok

We serviced a

GE WASHER

Model GTW750CPL0DG

Near Xenia, OH 45385

Tim

Job Details: 09/19/2022

"Reprogrammed control and checked unit over found bearings in wash tub were loud, water valve leaking by also. No repair as of yet."

We serviced a

LG WASHER

Model WT7300CW/01

Near Dayton, OH 45429

Tim

Job Details: 09/19/2022

Adjusted agitator and instructed customer on cleaning build up out of tub.

We serviced a

KENMORE COOKTOP

Model 790.9420332

Near Dayton, OH 45429

Tim

Job Details: 09/19/2022

Fixed terminal block and informed customer to get electrician to fix outlet. Checks ok

We serviced a

KENMORE RANGE

Model 790.9641441

Near Dayton, OH 45429

Tim

Job Details: 09/19/2022

Unit functions good when I arrived checks ok

We serviced a

LG WASHER

Model WT7305CV

Near Liberty Township, OH 45044

Steve G

Job Details: 09/19/2022

Installed new console. Check ok

We serviced a

LG WASHER

Model WM2101HW

Near Dayton, OH 45431

Tim

Job Details: 09/19/2022

Checked unit over found it when the unit would reach the high spin speed the entire inside of the washer with wobble and start to leak. Also found that it was throwing OE/LE error code. Unit needs complete tub assembly and drain pump. Spoke with American home shield and then putting unit into options.

We serviced a

SAMSUNG RANGE

Model NE59M4320SG/AA

Near Fairborn, OH 45324

Tim

Job Details: 09/19/2022

Replaced control due to not sending power to bake or broil element. Checks ok

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near Xenia, OH 45385

Tim

Job Details: 09/19/2022

Replaced water valve. Check ok.

We serviced a

ROPER DRYER

Model RED4516FW0

Near Xenia, OH 45385

Tim

Job Details: 09/19/2022

Adjusted door checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFFH21F7HWE

Near Lebanon, OH 45036

Steve G

Job Details: 09/19/2022

All operations check ok.

We serviced a

GE WASHER

Model GTW465ASN3WW

Near Mason, OH 45040

Steve G

Job Details: 09/19/2022

Customer stated that the unit is loud. Load test the unit and the unit did check out fine. Did not hear anything out of the norm.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2476SF7A

Near West Chester Township, OH 45069

Steve G

Job Details: 09/19/2022

CX states that the unit is not washing. Load test the unit and unit is washing. Did give customer other helpful tips as well. . Customer also has issues with the install. Adv her to call her vendor.

We serviced a

GE MICROWAVE

Model JVM3160EF1ES

Near West Chester Township, OH 45069

Steve G

Job Details: 09/19/2022

Unit is not turning on. Customer states that the unit never did work when they tried it and they just moved in. Unit is in the kitchen and is 5 years old. Did point out that the vent cover was cracked. Found the in line fuse was out and replaced it

We serviced a

KENMORE WASHER

Model 796.4107331

Near Tipp City, OH 45371

Shawn H

Job Details: 09/19/2022

Customer states that unit wont drain and makes a growl when trying to drain. Unit wont advance and finish cycle if it wont drain. Cleared water and inspected filter/pump. Found impeller loose from motor shaft. This is why it wont drain and is making noise. Unit needs drain pump. Installed new drain pump and ran to test. Unit operates as it should. All ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TS9

Near Troy, OH 45373

Shawn H

Job Details: 09/19/2022

Customer states that icemaker barely produces one cup of ice a day. Also when they dispensed ice a hex head screw fell out into the cup. Inspected icemaker/ice bucket and found no loose or missing screws. Inspected dispenser and found no screws missing either. Screw was left from the factory and fell into icemaker. Inspected icemaker and found it set to the lowest fill setting. Ice cubes are coming out small and this can cause slow production. Tested temperature sensor and sensor is out of range. Replaced icemaker and cycled to test. All functions of the icemaker are working properly. Advised customer that unit should fill ice bucket within 48 hours. All OK.; used 1 243297613 (Ice maker) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Centerville, OH 45459

Sam

Job Details: 09/19/2022

Inspected the unit and found a loose drain pump hose leaking along with the pressure sensor line kinked. Made adjustments and ran a test cycle. Found no other leaks.

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Dayton, OH 45415

Shawn H

Job Details: 09/19/2022

Unit is 6 years old in laundry room. Customer states that unit isnt heating. Found heating element shorted open. Replaced heater and ran to test. Unit is heating and tumbling as it should. All ok. ; used 1 DC97-14486A (Heater assembly) from stock

We serviced a

SAMSUNG DRYER

Model DVE45R6300V/A3

Near Englewood, OH 45322

Shawn H

Job Details: 09/19/2022

Installed all provided parts and ran to test. No more smoke; unit tumbles and heats as it should. All ok.

We serviced a

SAMSUNG WASHER

Model WA52M7750AV/A4

Near Dayton, OH 45414

Shawn H

Job Details: 09/19/2022

Installed new control and user interface. Ran to test. All functions operate as they should. All ok.

We serviced a

LG WASHER

Model WT7100CW

Near Phoneton, OH 45371

Shawn H

Job Details: 09/19/2022

Broke wash plate to gain access under it. Large amount of soap scum and debris under the wash plate. Removed tub and cleared debris from outer tub and basket. Reassembled and ran rinse cycle. Advised customer to run clean washer cycle with Affresh to clean up and loose debris.

We serviced a

SPEED QUEEN WASHER

Model AWN542SP111TW01

Near Tipp City, OH 45371

Shawn H

Job Details: 09/19/2022

Installed new brake rotor and pads. Ran unit to test. No more noise in agitation. All ok

We serviced a

GE LAUNDRY CENTER

Model GUD27ESSM1WW

Near Middletown, OH 45042

Sam

Job Details: 09/19/2022

"Installed part, recalibrated and ran a test cycle. The motor would not activate and agitate or spin the basket. Called GE techline and we tested each component of the unit and found the motor, shift actuator, and splutch kit, and transmission was also damaged. After running several tests it was determined that the unit had to of been affected by a lighting strike or similar issue to have caused so match damage to the unit. Due to the cost and extent of repair the unit is not repairable and needs to be replaced. Customer to file with home owners insurance."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VW3

Near Franklin, OH 45005

Sam

Job Details: 09/19/2022

Inspected the unit and found ice buildup in the freezer section blocking cold air flow into the freshfood section. Made adjustments to the defrost timer so it would run through a proper defrost. Advised the customer to run the unit through a 48 hour defrost cycle.

We serviced a

FRIGIDAIRE RANGE

Model FFEF3054TBS

Near Carlisle, OH 45005

Sam

Job Details: 09/19/2022

Inspected unit unit and found the back left support leg damaged. Photos taken. Repair declined by Frigidaire as the damage is not normal wear and tear nor is it a manufacturer defect with the unit. The damage is from shipping or happened during installation and not covered through the manufacturer warranty. Advised the builder.

We serviced a

KITCHEN AID REFRIGERATOR

Model WRV986FDEM01

Near Dayton, OH 45458

Sam

Job Details: 09/19/2022

Inspected the unit and found the smart defrost cycle staying in the defrost cycle little too long and warming up the refrigerator and freezer section causing the icemakers to stop working for several days. Found the freezer icemaker on off bar had come dislocated. Used icemaker and placed unit on a basic eight hour defrost cycle. All other checks OK.

We serviced a

LG DRYER

Model DLEX800V

Near Bellbrook, OH 45305

Sam

Job Details: 09/19/2022

"Inspected unit and found several articles of clothing wrapped around the blower housing wheel. Disassembled unit removed the items, tighten down the blower housing wheel and reassembled unit. All checks OK"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0JZ0

Near Dayton, OH 45459

Sam

Job Details: 09/19/2022

Inspected unit and found the bake igniter not consistently lighting. Replaced the spark igniter ran a test cycle. All checks OK

We serviced a

WHITE REFRIGERATOR

Model n/a

Near Dayton, OH 45410

Kevin

Job Details: 09/19/2022

Unit is about 30 yrs old sealed system not worth repairing

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFFU16F2VW

Near Lebanon, OH 45036

Kevin

Job Details: 09/19/2022

Pressurized system with nitrogen unit has internal refrigerant leak non repairable called techline -Gaety-85774531 gave customer the case file number; used 1 A19676501 (Drier) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS0

Near Dayton, OH 45432

Kevin

Job Details: 09/19/2022

Installed new ice maker per rework and checks ok

We serviced a

SAMSUNG REFRIGERATOR

Model WA50R5200AW/US

Near Dayton, OH 45449

Sam

Job Details: 09/19/2022

"Inspected the unit and found the hot and cold water valves had been reversed. This was causing the unit to not function properly. Made adjustments, unit functioning properly."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDP665SYN5FS

Near Springboro, OH 45066

Sam

Job Details: 09/19/2022

Inspected the unit and found a large amount of suds inside the unit and the customer not using rinse aid on a regular basis. Added olive oil to the cycle and ran for several minutes. Advised the customer to let it finish the cycle and use cleaning tablets and rinse aid on a regular basis. The suds are causing the unit to short out the cycle and not run completely through the program. All checks ok.

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Springboro, OH 45066

Sam

Job Details: 09/19/2022

Inspect the unit and from the front left burner temperature off slightly along with the back right one. Made minor changes in the temperature setting and ran a test cycle. All checks OK

We serviced a

GE DISHWASHER

Model GDF535PSR3AA

Near Liberty Township, OH 45044

Sam

Job Details: 09/19/2022

Inspected unit and found the customer not using rinse aid on a regular basis and a smell coming from inside the unit. I provided information to the customer about how theres always water sitting in the bottom of the unit and recommended to keep the unit cracked open to allow airflow in. Also recommended they use rinse aid on a regular basis and cleaning tablets. Ran a test cycle and found no leaks or issues.

We serviced a

LG WASHER

Model WT5170HV

Near Englewood, OH 45322

Kellen

Job Details: 09/19/2022

Inspected the unit and found a large amount of rust on the top cabinet piece. Part is no longer available.

We serviced a

MIDEA REFRIGERATOR

Model MRS26D5AST

Near Greenville, OH 45331

Kellen

Job Details: 09/19/2022

Installed parts. All checks OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PP5A

Near Dayton, OH 45424

Kevin

Job Details: 09/19/2022

Contacting Frigidaire unit is rusted out on the back contacting techline-Eric-case file #85776516

We serviced a

HAIER REFRIGERATOR

Model HA10TG21BSB

Near Dayton, OH 45406

Kevin

Job Details: 09/19/2022

Unit has internal refrigerant leak non repairable contacted AST- spoke to Janet and she approved unit for the sealed system returning parts

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6R5ESBL

Near Dayton, OH 45426

Kevin

Job Details: 09/19/2022

Damper motor making loud noise needs replaced; used 1 241600906 from stock

We serviced a

GE WASHER

Model GTW490ACJ5WS

Near Trotwood, OH 45426

Kellen

Job Details: 09/19/2022

Installed part. Ran a test cycle. All checks ok

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN2WW

Near Englewood, OH 45322

Kellen

Job Details: 09/19/2022

Inspected the unit and found the inner glass was shattered on the door. I stated to the customer that warranty will not Provide cosmetic parts in this situation. I advised the customer to call GE to try to get those parts shipped to her.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Union, OH 45322

Kellen

Job Details: 09/19/2022

Inspected the unit and found that it was leaning to the right quite a bit. Removed the kickplate. Adjusted right leg. Unit is now level. Advised the customer to get a cleaning agent. And clean it once a week for four weeks. And then once a month after that. And to only use one dishwasher pod per washing. All checks OK

We serviced a

MAYTAG REFRIGERATOR

Model WRS325SDHW01

Near Union, OH 45322

Kellen

Job Details: 09/19/2022

Inspected the unit and found a clogged drain line. Pulled unit out. Pulled off drain hose. Found some pieces of corn lodged in the line. Removed all obstructions. Melted all ice. All checks OK

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Union, OH 45322

Kellen

Job Details: 09/19/2022

Inspected the unit and found that the control board detected suds. And sent it into a drain. Allowed unit to continue its cycle. Checked for error codes. There are no error codes stored in the unit. Re-calibrated the unit. Leveled the unit. All checks OK

We serviced a

LG WASHER

Model WM0642HW/01

Near Englewood, OH 45322

Kellen

Job Details: 09/19/2022

No further repairs.

We serviced a

MAYTAG RANGE

Model MERH752BAW

Near Englewood, OH 45322

Kellen

Job Details: 09/19/2022

Installed part. Ran a test cycle. All checks OK

We serviced a

WHIRLPOOL DRYER - ELECTRIC

Model WGD6620HW0

Near Batavia, OH 45103

Charles

Job Details: 09/19/2022

Installed parts listed. All ckd ok. Heats and runs as designed.

We serviced a

BOSCH DISHWASHER

Model SHV878ZD3N/01

Near Loveland, OH 45140

Charles

Job Details: 09/19/2022

"Installed control and fan. Unit reset and Cx was near to watch unit take off and working correctly.. unit drained. Filled. Washed. And ran as designed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821TD0

Near Loveland, OH 45140

Charles

Job Details: 09/19/2022

Unit in garage. Installed temp control. Ckd ok. Cx was having issues with not cooling. ; used 1 241537103 (Control) from stock

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN3WN

Near Morrow, OH 45152

Charles

Job Details: 09/19/2022

"Installed part listed. Unit ckd ok. Ran with newfi and all ckd"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GSD2100V65BB

Near Clayton, OH 45315

Kellen

Job Details: 09/19/2022

Installed part. Ran a test cycle. All checks OK

We serviced a

FRIGIDAIRE RANGE

Model FGIH3047VFB

Near Mason, OH 45040

Steve G

Job Details: 09/19/2022

Error code F027. ; ordrng 1 5304522786 (Control) and 1 5304516862 (Oven relay board)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW335ASN2WW

Near Lebanon, OH 45036

Steve G

Job Details: 09/19/2022

Customer states unit fills two quick times and then stops and does not advance install new mainboard cycle check OK; ordrd 1 WH22X35137 (Board)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model ADT521PGJ2WS

Near Dayton, OH 45431

Tim

Job Details: 09/19/2022

Needs wire harness and UI ; ordrng 1 WD21X23461 (User interface) and 1 WD21X23416 (Wire harness)

We serviced a

FRIGIDAIRE RANGE

Model FGGH3047VFB

Near Dayton, OH 45405

Tim

Job Details: 09/19/2022

Spoke with Frigidaire and they want us to replace thermal cut off before replacing unit.; ordrng 1 318578506 (Thermal fuse)

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA-01

Near Greenville, OH 45331

Amber

Job Details: 09/19/2022

Inspected unit and found the ice cream in the freezer pretty soft. Customer stated some things were not freezing well. Was overlooking the unit and found a large amount of water build up in the bottom of the flex drawer. Also found water and ice build up in the bottom of fresh food section as well. Took evaporator cover off and found drain line frozen up as well as some cracks starting to form. Showed customer and informed them that these cracks were not repairable and more could form. Sealed up cracks with Perma gum. Also advised keeping the unit on power freeze to help the freezer.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VW0

Near Dayton, OH 45439

Kevin

Job Details: 09/19/2022

Wiring harness isnt communicating properly; ordrng 1 5304522338 (Cold control)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WW2

Near Dayton, OH 45417

Shawn H

Job Details: 09/19/2022

"Customer states that unit intermittently cools, lights come on/off, and fans come on/off on their own. Checked unit and found no loose connections at control box or fan or compressor. Compressor is running but evaporator fan will not. Not getting correct voltage to the fan. Put unit into defrost and evaporator fan came on and lights came on. Defrost timer is shorted causing cooling issues and light issues.; ordrng 1 5304526183 (Defrost timer)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF24R7201SR/AA

Near Piqua, OH 45356

Shawn H

Job Details: 09/19/2022

"Customer states that unit is leaking water from the ice dispenser chute. Inspected unit and found icemaker frosted over. Checked for error codes and found a 39C. This is an icemaker shorted error. The icemaker has shorted and is not calling to maintain the temperature. This allows the ice to melt and leak out through the dispenser chute. Found ice bucket cracked at back as well from ice and water buildup. Dispenser chute isnt holding water. Unit will need dispenser chute, icemaker, ice bucket, and main control board. Will also seal ice box up like service bulletin even though this unit does not fall under the bulletin.; rqstng P&A on 1 DA97-18859A (Ice maker) and 1 DA97-20157A (Ice bucket) and 1 DA92-01139D (Pcb main) and 1 DA97-17296A (Ice door)"

We serviced a

KENMORE WASHER

Model 106.5002321

Near Tipp City, OH 45371

Shawn H

Job Details: 09/19/2022

Unit is seven years old in the kitchen. Customer states that the water filter housing is broken. Water filter will not stay in the housing any longer. Also the icemaker will not stop producing ice and overflows. Inspected icemaker and found the bail arm extension broken. This is why its over producing ice. It cannot sense the level of the ice and does not stop making ice. Replaced water filter housing and installed new filter. No leaks. Customer is to purge 2 gallons of water through new filter before consuming. Unit needs the bail arm extension. OK to ship to the customer and they will install.; ordrng 1 W11342242 (Bail arm(STC))

We serviced a

FRIGIDAIRE FREEZER

Model LFFH20F3QWG

Near Lebanon, OH 45036

Steve G

Job Details: 09/19/2022

After over a month the unit stopped working again everything was stalled out; ordrng 1 5304516309 (defrost timer) and 1 5304513033 (Cold control)

We serviced a

GE REFRIGERATOR

Model GFE28HSHGSS

Near Monroe, OH 45050

Steve G

Job Details: 09/19/2022

Unit is making a noise. Found ice build up around the back wall of the refrigerator. ; ordrng 1 WR60X26866 (Fan) and 1 WR50X10108 (Thermostat) and 1 WR55X38248 (Main board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Loveland, OH 45140

Charles

Job Details: 09/19/2022

Ice maker wont function and tested at unit. Need parts for repair. ; rqstng P&A on 1 W11224256 (Control) and 1 W11387387 (Display) and 1 W10886939 (Ice maker)

We serviced a

SAMSUNG REFRIGERATOR

Model RS25J500DSR/AA

Near Goshen, OH 45122

Charles

Job Details: 09/19/2022

"Unit freezing over in freezer section. Frost pattern high. Fan hitting frost. Need Control main, display board, evap cover with fan motor, defrost sensor, defrost element, ice maker. ; rqstng P&A on 1 1111 (Ice maker) and 1 1111 (Defrost sensor) and 1 1111 (Heater element) and 1 1111 (Evap cover with fan) and 1 1111 (Main control on back) and 1 1111 (Ui display board on front)"

We serviced a

SAMSUNG WASHER

Model WA50R5400AV/us

Near Williamsburg, OH 45176

Charles

Job Details: 09/19/2022

"Unit not working correctly. Unit bouncing around and walking around all over. Out of balance and stops and senses over and over. Adds time fills with water and repeat over and over. Unit stops to sense non stop and never finishes and gets out of wack. Ordering under carriage for repair.. already replaced control twice and console and drain pump.; rqstng P&A on 1 DC97-21556A (Tub assy) and 1 DC90-27205B (Basket) and 4 DC97-16350U (Spring)s, states that autho needed"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFE28GYNCFS

Near West Milton, OH 45383

Kellen

Job Details: 09/19/2022

"Inspected the unit and found that the unit was cooling. But there were no lights or any electronics working. Ordering parts; ordrng 1 WR55X23065 (Electronic control), rqstng P&A on 1 WR55X35726 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Dayton, OH 45414

Kevin

Job Details: 09/19/2022

Unit not defrosting ordered new control brd ; ordrng 1 W11133692 (Cont brd)

We serviced a

BOSCH REFRIGERATOR

Model B36CD50SNS/02

Near Eaton, OH 45320

Kevin

Job Details: 09/19/2022

Error code ordering parts for that error code ; ordrng 1 12033817 (Cnt brd) and 1 11036056 (Imk) and 1 12024918 (Sencor)

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Greenville, OH 45331

Amber

Job Details: 09/19/2022

Inspected unit and found the unit giving an AE error code for leaking/overfilling. Could not find any leak on the unit. Noticed drain pump was not draining water as quickly. Talked with customer about possible issues

We serviced a

GALANZ REFRIGERATOR

Model GLR16FWWEE16

Near Ansonia, OH 45303

Amber

Job Details: 09/19/2022

; rqstng P&A on 1 11111111 (Mullion)"

We serviced a

BOSCH OVEN /MICRO COMB

Model HBN5451UC/04

Near Loveland, OH 45140

Charles

Job Details: 09/19/2022

Cx needs to reschedule. Spoke on phone when they didnt answer door. ; saved tckt

We serviced a

GE DISHWASHER

Model PDT715SYNOFS

Near Beavercreek Township, OH 45385

Tim

Job Details: 09/15/2022

"Unit isnt heating the water, washing dishes or draining fully. Needs control, drain pump and motor. Spoke with AHS no repair."

We serviced a

SAMSUNG WASHER

Model WA50R5400AV/US

Near Dayton, OH 45440

Tim

Job Details: 09/15/2022

Unit wasnt draining properly because drain hose was pushed too far down into stand pipe and causing back pressure and not draining. Adjusted drain tube checks ok

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Bellbrook, OH 45305

Tim

Job Details: 09/15/2022

Recalibrated unit and instructed on loading. Checks ok

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Bellbrook, OH 45305

Tim

Job Details: 09/15/2022

Replaced shorted touchpad checks ok.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297ABRS/XAA

Near Dayton, OH 45417

Tim

Job Details: 09/15/2022

Replaced icemaker due to being shorted out. Checked ok ; used 1 DA97-07365G (ICE MAKER) from stock

We serviced a

KENMORE WASHER

Model 110.2233525

Near Dayton, OH 45432

Tim

Job Details: 09/15/2022

Replaced leaking water valve checks ok ; used 1 W11038689 (WATER VALVE) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF263TEASR/AA

Near Dayton, OH 45431

Tim

Job Details: 09/15/2022

unit was not producing ice. Remove the icemaker and cleared out ice build up.

We serviced a

MAYTAG DRYER

Model MEDC200XW1

Near Dayton, OH 45431

Tim

Job Details: 09/15/2022

Checked unit over found that the heating element had kicked on and stayed on and never shut off. Warped heater housing and melted wire harness and timer. Motor wheel is melted. No repair per AHS.