We serviced a
FRIGIDAIRE RANGE
Model FFEF3054TB
Near Trenton, OH 45067
Steve G
Job Details: 07/22/2021
Installed door handle. Checked ok.
We serviced a
GE MICROWAVE
Model PVM9005SJ5SS
Near Mason, OH 45040
Steve G
Job Details: 07/22/2021
Unit will not turn on. Found cavity fuse was blown. Installed new fuse and all checked ok. ; used 1 Wb27x11094 (Cavity fuse) from stock
We serviced a
LG WASHER
Model WM2487HRMA
Near Vandalia, OH 45377
Shawn H
Job Details: 07/22/2021
Customer states that unit isnt draining And wont finish a cycle. Inspected unit and found some standing water in the boot area. Cleared drain holes of lint and hair. Removed pump filter to inspect. Nothing blocking filter and it had minimal water in it. Forced unit to drain and pump is coming on and impeller is moving. Ran rinse and spin to test. Recirculating pump is not operating. It is noisy and not moving water. Forced unit into drain and pump is moving water well and draining out fully. Unable to duplicate concern of not draining. Customer to use unit and if problem reoccurs well come back with both pumps.
We serviced a
GE REFRIGERATOR
Model PSDS5YGXCFSS
Near Vandalia, OH 45377
Shawn H
Job Details: 07/22/2021
"Thawed ice from evaporator, cleared defrost drain and installed new evaporator cover with fan. Verified fan is running and quiet. All ok. Temperature should be back to normal in 24 hours."
We serviced a
MAYTAG DRYER
Model MED9800TQ0
Near Dayton, OH 45426
Shawn H
Job Details: 07/22/2021
Customer states that unit will tumble but wont heat. Inspected unit and found heater shorted open. Replaced and ran to test. Unit is heating and cycling as it should. All ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW00
Near West Alexandria, OH 45381
Shawn H
Job Details: 07/22/2021
"Customer states that unit has been making a popping sound from the rear of the machine. Machine isnt currently making the noise. Put unit into forced mode. Ran evaporator fan, damper, compressor, and condenser fan. No noise from any of them. Ice maker cycled with no abnormal noises. No noise from water dispenser. Allowed unit to warm up to make compressor come on naturally. No noise from unit at this time. Unable to duplicate concern of noise."
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Middletown, OH 45042
Sam
Job Details: 07/22/2021
Customer complaint was that the unit was not fully agitating in the colored cycle on heavy and a burning smell coming from the washer. Ran a test cycle empty on the colored cycle with heavy along with a full load of towels on the color cycle on heavy and the unit ran without any issues. Advise customer the smell was possibly from the belt being new. All checks okay.
We serviced a
BOSCH OVEN
Model HBL3550UC/01
Near Middletown, OH 45042
Sam
Job Details: 07/22/2021
Inspected unit and found top oven to be heating about 20? cooler than it needed to be. Adjusted temperature settings and instructed customer how to do this as well. Quoted customer for control board and sensor. Customer declined future repairs.
We serviced a
GE MICROWAVE OVEN
Model JVM3160RF6SS
Near Carlisle, OH 45005
Sam
Job Details: 07/22/2021
Inspected the unit and found a failed door switch. Replaced door switch and ran test cycle. All checks OK. Control board sent to the customer was the wrong part number.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Springboro, OH 45066
Sam
Job Details: 07/22/2021
Inspected the unit and found the agitator bolt not secure and the drive hub stripped. Replaced hub. Recalibrated the unit and ran a test cycle.
We serviced a
GE DISHWASHER
Model GDF530PSM2SS
Near Springboro, OH 45066
Sam
Job Details: 07/22/2021
Inspected unit and found gasket pulled out leaking water. Replaced gasket and ran test checking for other leaks underneath the unit. All checks ok.
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Greenville, OH 45331
Kevin
Job Details: 07/22/2021
"Replaced idler pulley, tested unit in both agitation and spin modes. Unit checks ok."
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Versailles, OH 45380
Kevin
Job Details: 07/22/2021
"Replaced middle door, had customer look over for any damages prior to installing. Unit checks ok."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR
Near Dayton, OH 45458
Sam
Job Details: 07/22/2021
"Inspected unit and found water underneath. Pulled the unit out and found the insulation on the back of the unit had failed and condensation and moisture was building up along the back of the unit and dripping onto the ground running everywhere. The surrounding cabinets, drywall, and floor have been damaged due to the water. Photos taken of the failed insulation on the unit and along with the damage to the property, photo sent to the customer. The defect to the unit has caused damage to the customers property. Advised the customer to contact Samsung with the information and advise them that the defect in the unit has damage their property and attempt to get the unit replaced or a settlement for the damage. Placed several towels over top the area where the insulation is failed in order to absorb the moisture in water and prevent it from leaking onto the floor. Customer going to contact Samsung. The defect is non-repairable. I advised the customer to get the unit out of the house as quickly as possible to prevent continuing damage to the home."
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Greenville, OH 45331
Kevin
Job Details: 07/22/2021
"Replaced pressure switch, checked pressure hose for any leaks or bends. Put unit into a warm rinse mode, had unit fill, wash then drain and spin out. Unit checks ok."
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESG/AA
Near Bradford, OH 45308
Kevin
Job Details: 07/22/2021
Replaced parts, unit checks okay
We serviced a
GE REFRIGERATOR
Model TBX21MASNRWH
Near Dayton, OH 45405
Kevin
Job Details: 07/22/2021
Unit will need new compressor and possible refrigerant leak. Not economical to repair called Tara
We serviced a
KENMORE REFRIGERATOR
Model 59661864101
Near Dayton, OH 45406
Kevin
Job Details: 07/22/2021
Installed new defrost timer wasnt advancing properly please mail customer a receipt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF
Near Dayton, OH 45429
Kevin
Job Details: 07/22/2021
It has a sealed system issue customer is contacting store to exchange unit
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Dayton, OH 45420
Kevin
Job Details: 07/22/2021
Unit has a refrigerant leak and/or wiring issue
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6HR45KS6
Near Dayton, OH 45420
Kevin
Job Details: 07/22/2021
Adjusted the drain hose was leaking
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Dayton, OH 45420
Kevin
Job Details: 07/22/2021
Ice maker was locked up replaced ice maker and reset ; used 1 Da97-15217d (Ice maker) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT5L1SMYF00
Near Dayton, OH 45419
Kevin
Job Details: 07/22/2021
Unit has a refrigerant leak non repairable contacting HBW called for a no repair
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF0
Near Dayton, OH 45434
Kevin
Job Details: 07/22/2021
Adjusted shelves and rail and checks ok
We serviced a
GE DISHWASHER
Model GSD2100V65WW
Near Fairborn, OH 45324
Brad Anders
Job Details: 07/22/2021
"Installed new drain hose, unit checks ok. Homeowner paid by CC over the phone."
We serviced a
ROPER DRYER
Model RED4516FW0
Near Dayton, OH 45424
Brad Anders
Job Details: 07/22/2021
"Customer claims unit not getting clothes dry, tested unit, all operations check ok. The vent leading to the outside will need cleaned out."
We serviced a
LG DISHWASHER
Model LDF5545BD
Near Huber Heights, OH 45424
Brad Anders
Job Details: 07/22/2021
"Found unit would not power on, installed new control and UI, unit checks ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF4
Near Fairborn, OH 45324
Brad Anders
Job Details: 07/22/2021
"Found freezer door gasket cannot seal properly against cabinet, called Frigidaire Techline, talked to Russell, did video chat, they found unit not repairable, they will reach out to the customer within 48 hours to talk about replacement.File number- 84681514"
We serviced a
SAMSUNG WASHER
Model WF56H9100AW/A2
Near Fairborn, OH 45324
Brad Anders
Job Details: 07/22/2021
"Found bearings making loud noise, will need front and rear outer tub, and inner basket replaced. Customer does not want to repair."
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Enon, OH 45323
Brad Anders
Job Details: 07/22/2021
"Found door switch not closing properly, adjusted door switch, unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near New Carlisle, OH 45344
Brad Anders
Job Details: 07/22/2021
"Found icemaker not cycling properly, installed new icemaker, unit checks ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TB8
Near Springfield, OH 45502
Brad Anders
Job Details: 07/22/2021
"Found evaporator fan not turning properly, found screws for handles not included when delivered, installed fan and screws, unit checks ok."
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Springfield, OH 45504
Brad Anders
Job Details: 07/22/2021
"Found heating element open, installed new element, unit checks ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FR52#####
Near Dayton, OH 45406
Tim
Job Details: 07/22/2021
Checked unit over found that the unit was not cooling at all and the compressor was extremely loud and buzzing. Unit needs a new compressor model and serial tag is missing not able to be repaired with missing tag. Pictures attached; rqstng P&A on 1 #### (Compressor)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Springfield, OH 45506
Brad Anders
Job Details: 07/22/2021
"Found inverter board not sending voltage to compressor, will need inverter board replaced. Customer considering repair."
We serviced a
GE MICROWAVE
Model PSA9120SF6SS
Near Beckett Ridge, OH 45069
Steve G
Job Details: 07/22/2021
Unit is running when not in use. ; ordrng 1 WB02X32719 (Wave guild) and 1 WB26X10248 (Motor) and 1 WB27X32767 (Relay board) and 1 WB27X27263 (Main board. Possible part #)
We serviced a
MAYTAG RANGE
Model MVWC565FW1
Near Mason, OH 45040
Steve G
Job Details: 07/22/2021
Unit is not washing. Found gearcase leaked oil all over the unit. ; ordrng 1 W11454734 (Gearcase) and 1 W11026785 (Motor) and 1 W10913953 (Actuator) and 1 W10721967 (Splutch) and 1 W10006384 (Belt)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS01
Near Mason, OH 45040
Steve G
Job Details: 07/22/2021
Ordering parts needed for ice dispenser.; ordrng 1 W11115534 (Ice maker) and 1 W10910401 (Ice container)
We serviced a
GE REFRIGERATOR
Model PYD22KYNFFS
Near Dayton, OH 45415
Shawn H
Job Details: 07/22/2021
Installed new door and had customer look over. Customer noticed a spot where the trim is scratched. Need to reorder door. Box was unopened and had no signs of damage. ; ordrng 1 WR78X31637(PW) (RH door(PW))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Lebanon, OH 45036
Steve G
Job Details: 07/22/2021
"Unit needs dual water valve. Diagnostics showed bad valve. Not always dispensing water. ; ordrng 1 W10341329 (Dual water valve), states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Dayton, OH 45426
Shawn H
Job Details: 07/22/2021
Start button is sticking because the console is broken. The button is going to far and hanging up. Dispenser wont stay shut. Rinse door opens in cycle and leaks all the rinse aid out. Unit needs console and dispenser. ; ordrng 1 W10910626 (Control panel) and 1 W10861000 (Dispenser)
We serviced a
MAYTAG WASHER
Model WTW7300DW0
Near Brookville, OH 45309
Shawn H
Job Details: 07/22/2021
"Customer states that unit wont fill. No leaks. Put unit into diagnostics. F7E5 shifter error, F0E5 off balance error, F2E1 stuck button error present. Forced water valves on and all function as they should. Ran to test and unit wont shift to spin. Clutch is getting voltage but wont move. Attempted to remove rotor but it is seized to shaft. Will need to break rotor to remove. Unit has had a small leak from the tub seal. Seal leak causes clutch to lock up. Unit needs clutch, clutch slider, rotor, transmission, and wash plate. ; rqstng P&A on 1 W10752283 (Wash plate) and 1 W11455453 (Transmission) and 1 W10754448 (Clutch assembly) and 1 W10754161 (Rotor) and 1 W10734521 (Clutch slider)"
We serviced a
LG WASHER
Model WT1101C
Near Clayton, OH 45315
Shawn H
Job Details: 07/22/2021
Installed control and ran to test. Pump now has correct voltage but wont run. Replaced pump and ran to test. Unit still wont drain. Pump is getting voltage but not moving. Pump is not locked up. New pump is shorted. ; ordrng 1 EBR76262102 (Control(PW)) and 1 5859EA1004F (Pump(PW))
We serviced a
GE DISHWASHER
Model CDT805P2N3S1
Near Dayton, OH 45458
Sam
Job Details: 07/22/2021
Drain pump received instead of wash motor. Spoke with Mark at DAP and they are transferring the wash motor in from Indianapolis.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW8500BR0
Near Dayton, OH 45416
Shawn H
Job Details: 07/22/2021
Removed pump and found a sock wedged under the drain cover under tub. Began removal of tub to get to sock and drive hub screw head stripped. Need to drill out head and replace drive hub. ; ordrng 6 8533953 (Screw)s and 1 W10820039 (Drive hub)
We serviced a
GE DISHWASHER
Model GSD2200G02WW
Near Dayton, OH 45449
Sam
Job Details: 07/22/2021
Inspected the unit and found the wash motor leaking oil and putting off a burning smell. Ran a test cycle and the unit filled with water then stopped. Found the door latch switch not activating. Found solenoid locking up between wash and drain cycles. Following up tomorrow.; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR/AA
Near Springboro, OH 45066
Sam
Job Details: 07/22/2021
Installed parts. Flex drawer panel and light still not coming on. Called Samsung techline and found the wire harness in the drawer damaged. Ordering part. ; rqstng P&A on 1 11111 (Flex drawer wire harness)
We serviced a
KENMORE RANGE
Model 790.9417231
Near New Madison, OH 45346
Kevin
Job Details: 07/22/2021
"Checked over all burners and switches. Both rear and left front burners are operating as they should. Cycled on low then high. The left front is a dual element sometimes customers get confused because when turning either left or right starts out at high where as the rest go low to high in one direction. Upon inspection of main front right burner, noticed black soot as the switch is arcing when turned on. Collected payment in full, ordering right front burner.; ordrng 1 316238201 (Right main front burner switch)"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF2A
Near Rossburg, OH 45362
Kevin
Job Details: 07/22/2021
Lower spray arm was melted and damaged will need replaced. ; ordrng 1 5304506660 (Spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Dayton, OH 45410
Kevin
Job Details: 07/22/2021
Found condensation around ice maker ordered new to prevent that issue; ordrng 1 W10553630
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF8A
Near Versailles, OH 45380
Kevin
Job Details: 07/22/2021
"Customer claims unit intermittently leaking to right hand side. Adjusted leveling leg to raise up right hand side to be more level. Appears unit might be leaking from upper left hand side tub seal. ; ordrng 1 117158011 (Seal)"
We serviced a
GE REFRIGERATOR
Model PWE23KSKBSS
Near Farmersville, OH 45325
Tim
Job Details: 07/21/2021
Checked unit over found that the unit was acting normal and not loud when I was out. Set defrost to 8 hours due to potentially frost build up and fan hitting ice. If acts up again needs freezer fan and control.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Dayton, OH 45429
Tim
Job Details: 07/21/2021
Customer isnt getting 249v to the dryer only 120. Needs electrician
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TFB
Near Moraine, OH 45439
Tim
Job Details: 07/21/2021
Icemaker was filling with water but not cycling to dump the ice. Replaced icemaker. Checks ok; used 1 243297603 () from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Dayton, OH 45432
Tim
Job Details: 07/21/2021
Replaced water valve due to not filling with proper water. Checks ok. Re-programmed and recalibrated unit, unit had no error codes everything seem to be functioning normal
We serviced a
KITCHEN AID DISHWASHER
Model KUDS03FSBL3
Near Bellbrook, OH 45305
Tim
Job Details: 07/21/2021
Replaced door latch and door seal so door would seal up tighter and not pop open. Tested unit. No leaks.
We serviced a
FRIGIDAIRE DRYER
Model FDE437GHS0
Near Dayton, OH 45434
Tim
Job Details: 07/21/2021
Replaced knobs and greased bearings and rollers. Checks ok
We serviced a
JENN AIR RANGE
Model Prg4810np
Near Bellbrook, OH 45305
Tim
Job Details: 07/21/2021
Left side hinge lock was not seated properly keeping the door from closing properly. Seated hinge locked and tested unit checks OK. Customer examined and everything checks good
We serviced a
LG WASHER
Model WT1101CW
Near Bellbrook, OH 45305
Tim
Job Details: 07/21/2021
Replaced spring clamps with radiator clamps due to them leaking bad. Tested with new clamps no leaks.
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Bellbrook, OH 45305
Tim
Job Details: 07/21/2021
Checked unit over found that the unit had passed all diagnostics test and was filling with the proper ambit of water and is agitating properly. Agitator is not loose or stripped. There is nothing that we can change to help with her washing issues. No error codes stored in regards to cleaning or washing.
We serviced a
BOSCH DISHWASHER
Model SHE3AR52UC/08
Near Dayton, OH 45459
Tim
Job Details: 07/21/2021
Cleared small piece of glass out of bottom of sump. Reassembled unit. Checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Dayton, OH 45459
Tim
Job Details: 07/21/2021
Replaced broken ice bucket. checks ok
We serviced a
KENMORE DRYER
Model 417.6172351
Near Miamisburg, OH 45342
Tim
Job Details: 07/21/2021
Replaced heating element. Checks ok
We serviced a
WHIRLPOOL COOKTOP
Model NO MODEL 7/20/21
Near Miamisburg, OH 45342
Tim
Job Details: 07/21/2021
Repaired power wire. Checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA
Near Dayton, OH 45449
Tim
Job Details: 07/21/2021
Disassembled unit. Cleared frozen drain and installed heater. Sealed inlet evaporator lines and changed defrost time to 8 hr defrost. Checks ok
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near West Milton, OH 45383
Steve
Job Details: 07/21/2021
Tub cap came loose tightened all components. Test ran. Unit checks ok.
We serviced a
SAMSUNG DISHWASHER
Model DW80R7061UG/AA
Near Tipp City, OH 45371
Steve
Job Details: 07/21/2021
Instructed customer to use high temperature wash or sanitize to increase drying performance#4160517779
We serviced a
FRIGIDAIRE ELECTRIC RANGE
Model FFEH3054USD
Near West Milton, OH 45383
Steve
Job Details: 07/21/2021
Unit has an excessive vibration while the cooling fan is running. Installed new cooling fan and adjusted some of the rear panel assembly to quiet the operation down; used 1 5304514166 (Cooling fan) from stock
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Tipp City, OH 45371
Steve
Job Details: 07/21/2021
Dryer is not heating due to faulty heater. Replaced and checks ok ; used 1 3387747 (Heater) from stock
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Troy, OH 45373
Steve
Job Details: 07/21/2021
"Installed new heating element. Old heater defective, open element. Outside vent screen needed cleaned off as well. Unit heating properly. ; used 1 DE486A (Heater) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Troy, OH 45373
Steve
Job Details: 07/21/2021
Installed new spray arm and orbital spinner
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22UEXHW01
Near West Chester Township, OH 45069
Steve G
Job Details: 07/21/2021
Found and repaired compression fitting. Installed compression fitting. No leaks. No part number. Left unit out for customer and advised to be careful moving back into place. Checked ok.
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model FGM0226NUFA
Near West Chester Township, OH 45069
Steve G
Job Details: 07/21/2021
Installed parts listed. Checked ok. Heats good.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Dayton, OH 45426
Shawn H
Job Details: 07/21/2021
Customer states that unit will tumble but wont heat. Unit has correct voltage to it. Inspected and found heater shorted open. Replaced heater from stock and ran to test. Unit is heating as it should. All ok. ; used 1 279838 (Heater) from stock
We serviced a
SAMSUNG RANGE
Model FE710DRS/XAA
Near Dayton, OH 45426
Shawn H
Job Details: 07/21/2021
Installed new bake element and ran to test. Unit is heating as it should. All ok.
We serviced a
KENMORE DISHWASHER
Model 665.12793K311
Near Dayton, OH 45414
Shawn H
Job Details: 07/21/2021
Customer states that unit took 3 hours for the 1 hour wash cycle. Unit hasnt acted up since then. Ran diagnostics to check. No error codes and unit progressed fine through cycle. Replaced control under warranty. Unit acted up during test on first install. Possible control is shorting. Ran to test. All ok. Unit is operating as it should.
We serviced a
BOSCH DISHWASHER
Model SHU3302UC/12
Near Dayton, OH 45415
Shawn H
Job Details: 07/21/2021
Customer states that unit isnt draining fully. Inspected sump and found debris blocking pump. Unit also has large amounts of scale build up in sump area. Filter is coated in scale build up. Cleared debris from sump. Ran to test and unit drained fine without filter in it. Replaced filter and ran again. Unit is draining as it should. Advised customer to soak filter overnight in vinegar and run vinegar through unit to clear scale.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESR/AA
Near Vandalia, OH 45377
Shawn H
Job Details: 07/21/2021
Customer states that freezer is frosting up. Has frost on the top and all over. Inspected unit and found door not fully closing on the left. No gaps elsewhere. Left glide was off track from right. Re-aligned door and its closing properly. Cleared ice and frost from glides and frame. Door is closing fully now. Advised customer to unplug unit to clear remaining frost and to open freezer from the center and not off to one side.
We serviced a
GE REFRIGERATOR
Model GFE28GYNFFS
Near Miamisburg, OH 45342
Sam
Job Details: 07/21/2021
Inspected the unit and found the door handles loose. Tightened the handles and made sure the doors would open and close. All checks ok.
We serviced a
GE DISHWASHER - BUI
Model GDT605PSM4SS
Near Middletown, OH 45044
Sam
Job Details: 07/21/2021
Inspected the unit and found it leaking on the side of the unit at the drain line connection. Found damage to the surrounding floor and cabinets. Disconnected drain line connector and re-secured it. Ran multiple test cycles and found no leaks at the hose connector or anywhere else on the unit. The leak is not due to manufacture defect but due to installation issues. Photos taken of damage and hose connectors and sent to the customer. All other checks ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F2VW0
Near Springboro, OH 45066
Sam
Job Details: 07/21/2021
"Installed all parts, all checks OK"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F2VW0
Near Middletown, OH 45044
Sam
Job Details: 07/21/2021
Found ice built up around the fan. Installed fan seal and drain kit as recommended. All check ok.; used 1 5303918878 (Fan seal and drain tube) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Liberty Township, OH 45044
Sam
Job Details: 07/21/2021
"Inspected the unit and found a metal drill bit in the door gasket/bellow with damage to the bellow and lower hose gasket, and the drain pump. Contacted Lowes ext warranty and the items are not covered under their warranty. Damage is not a manufacturer defect nor normal wear and tear. Provided estimate to the customer and they declined repair and opted to replace the unit."
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Middletown, OH 45042
Sam
Job Details: 07/21/2021
"Inspected and found a failed heater and pulley. Installed parts. All checks OK; used 1 De486a (Heater), and 1 Dc93-00634a (Pulley) from stock"
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS175TW01
Near Covington, OH 45318
Kevin
Job Details: 07/21/2021
"Error comes up ER bb. It is bb as in BB for broken belt or belt came off. Had to call tech line. They recently started putting belt switches on these units."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TW8
Near Covington, OH 45318
Kevin
Job Details: 07/21/2021
"Replaced freezer gasket, checked for proper seal using a piece of paper. Unit is sealing and cooling ok. Took pictures of frost buildup."
We serviced a
WHIRLPOOL WASHER
Model LSR8010PQ0
Near Arcanum, OH 45304
Kevin
Job Details: 07/21/2021
Replaced lid switch. Unit checks ok.
We serviced a
BOSCH OVEN
Model HBL8751UCC/02
Near New Madison, OH 45346
Kevin
Job Details: 07/21/2021
Cleaned oven door glass.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTBC/AA
Near Jamestown, OH 45335
Kevin
Job Details: 07/21/2021
Installed ice maker and drain kit and checks ok
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Xenia, OH 45385
Kevin
Job Details: 07/21/2021
Installed control boards, checks okay
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS175TW01
Near Greenville, OH 45331
Kevin
Job Details: 07/21/2021
Replaced parts, checks okay
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6HR45KS6
Near Dayton, OH 45420
Kevin
Job Details: 07/21/2021
Kitchen 10 yrs old checked water lines found union at bottom of door not seated properly
We serviced a
KITCHEN AID REFRIGERATOR
Model KBRS20EVWH2
Near Dayton, OH 45402
Kevin
Job Details: 07/21/2021
Defrost drain is plugged up customer declined repair
We serviced a
ROPER REFRIGERATOR
Model RT14BKXKQ05
Near Dayton, OH 45420
Kevin
Job Details: 07/21/2021
Brackets are broke.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Dayton, OH 45424
Brad Anders
Job Details: 07/21/2021
"Did video chat with Samsung, talked to Nick, everything is now documented and updated, found fill line pushed in to far causing a splash, installed new icemaker, adjusted fill line, unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near New Carlisle, OH 45344
Brad Anders
Job Details: 07/21/2021
"Installed new control, drain pump, and lid lock, unit checks ok."
We serviced a
SAMSUNG WASHER
Model WA45M7050AW/A4 01
Near Mason, OH 45040
Steve G
Job Details: 07/21/2021
Cycled unit three times. Could not get unit to leak. Saw that the unit had leaked. Unit leaked on customer but not now. Advised to monitor and watch to see if any further leaks. Had customer run test. Putting ticket on hold. ; schdld next appmnt for 7/27 TUE !
We serviced a
SAMSUNG WASHER
Model WF45R6100AW/US
Near Kettering, OH 45440
Tim
Job Details: 07/21/2021
Checked unit over, found that the unit was grinding in agitation and shaking all over the place in spin cycle. Removed back cover and found at the bolt that goes through the motor and into the inner basket had sheared off. Stator was grinding on rotor. Unit needs new tub assembly and stator and rotors. Additional labor for tub job; rqstng P&A on 1 DC90-27177A (Spin basket) and 1 DC93-00168G (Motor assembly) and 1 DC97-21448A (Front tub) and 1 DC97-21468A (Rear tub)
We serviced a
LG WASHER
Model WT7800CV
Near Liberty Township, OH 45044
Steve G
Job Details: 07/21/2021
Unit does not power up all the time. Customer needs main board.; ordrng 1 Ebr86498803 (Main board)
We serviced a
KENMORE MICROWAVE
Model 790.48903
Near West Chester Township, OH 45069
Steve G
Job Details: 07/21/2021
F10 error code. Needs parts listed for repair. ; ordrng 1 316570500 (Oven control) and 1 5304504897 (Oven sensor)