Near Xenia, OH 45385
Brad Anders
Job Details: 11/04/2020
WASHER SAMSUNG WA52M7750AV/A4 "Customer claims it was making noise in spin cycle, put unit through diagnostic test, took spin speed to 950 rpm. Unit is working properly. All operations test ok."
Near Mason, OH 45040
Steve G
Job Details: 11/04/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Customers unit is not heating or soap is not rinsing off; ordrd 1 W10348269 (pump,dran) and 1 W10605057 (pump&motor)"
Near West Alexandria, OH 45381
Shawn H
Job Details: 11/04/2020
DISHWASHER GE GSDL112F01BB "Unit is 19 years old in kitchen. Upon arrival customer stated that unit is leaking from underneath. Ran unit in short wash to test. Found unit leaking from shaft of drain valve and from sump inlet. Unit needs pump/sump assembly, and sump inlet. ; ordrng 1 WD18X213 (inlet sump) and 1 WD26X10013 (motor/pump assy)"
Near Englewood, OH 45322
Shaun S
Job Details: 11/04/2020
REFRIGERATOR GENERAL ELECTRIC GNE27JYMKFFS "Upon checking parts for unit found that pieces sent to us will not resolve issue, tech had to call GE Tech support to be able to find and orde the correct part numbers needed for the repair ; ordrng 1 WR72X24768 (holder slide fz lh) and 1 WR72X24815 (slide basket lower f)"
Near Dayton, OH 45417
Tim
Job Details: 11/04/2020
OVEN FRIGIDAIRE FEF376ASE "Unit needs new control and overlay due to not responding. 15 years old in kitchen.; rqstng P&A on 1 316207527(AHS) (clock) and 1 316220804(AHS) (overlay,clock,wht), states that autho needed"
Near Dayton, OH 45434
Tim
Job Details: 11/04/2020
WASHER WHIRLPOOL WTW5000DW0 "Checked unit over found unit screeching when in spin cycle and agitator broken by previous services. Needs transmission, inner basket cause impeller won’t come off. Need additional labor for tub job ; rqstng P&A on 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11035751 (gearcase), states that autho needed"
Near Dayton, OH 45406
Shawn H
Job Details: 11/04/2020
REFRIGERATOR SAMSUNG RF263TEAESR/AA "Installed all provided parts. Fan is running now and cooling properly in freezer. Replaced cam closer but it still pops when closing door. Removed hinge and reinstalled but this did not help. Upper hinge is bent. Unit needs upper hinge. ; rqstng P&A on 1 DA97-12574A (HINGE), states that autho needed"
Near Beavercreek, OH 45432
Tim
Job Details: 11/04/2020
WASHER ADMIRAL LNC6740A71 "Unit needs new door hinges, timer and temperature sensor. Unit is 25 years old in basement. AHS is attempting to locate parts per Megan. ; rqstng P&A on 1 21001226(NLA) (switch,temp) and 2 35-2044(AHS) (hinge,door lh)s and 2 35-2045(AHS) (pin hinge)s and 1 35-3841(AHS) (timer)"
Near Dayton, OH 45439
Tim
Job Details: 11/04/2020
DISHWASHER KITCHEN AID KDTM354ESS0 Checked unit over found the inner part of the door where the control was mounted had caught on fire. Melted control and wiring pictures attached. Needs complete wire harness and control. Need additional labor due to harness replacement. Major job. Could not locate harness. Unit is 5-10 years old in the kitchen. ; rqstng P&A on 1 ####(NLA) (COMPLETE WIRE HARNESS) and 1 W10854228 (cntrl-elec)
Near Englewood, OH 45322
Shaun S
Job Details: 11/04/2020
WASHER ROPER RAX4232KQ0 "Found that water was leaking from hose that connects from bottom of the tub to entrance of drain pump, customer says that it was replaced by sears once but upon finding problem found that hose had been wrapped in duct tape and not replaced, will give old hose to homeowner when finished with job Part is in stock at DAP will return on 11-4 for repair ; ordrng 1 285871"
Near New Paris, OH 45347
Shawn H
Job Details: 11/04/2020
MICROWAVE FRIGIDAIRE PLMVZ169GCC "Unit is 13 years old in kitchen. Upon arrival customer stated that unit won’t heat and has a loud hum when it runs. Ran unit to test. No heat and is noisy. Removed control panel to inspect. No loose connections. Ran to test for voltage. No voltage to the magnetron from the hv transformer. Have correct voltage to transformer. Signs of overheating at connector of the magnetron. Unit needs hv transformer and magnetron. ; rqstng P&A on 1 5304463439 (magnetron) and 1 5304468156 (transformer), states that autho needed"
Near Springfield, OH 45502
Brad Anders
Job Details: 11/04/2020
WASHER LG WT7100CW/01 "Found unit will not power on, ordered main control and user interface.; ordrng 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (USER INTERFACE)"
Near Dayton, OH 45424
Brad Anders
Job Details: 11/04/2020
WASHER MAYTAG MVWB765FW3 "Found lid lock will not close properly, found control not responding in diagnostic mode. Ordered control and lid lock. Located in the laundry room, manufactured 3/2019.; rqstng P&A on 1 W10810403 (lid lock assy) and 1 W11195970 (cntrl-elec)"
Near Vandalia, OH 45377
Shaun S
Job Details: 11/04/2020
MICROWAVE GE JNM7196FL1DS "Upon arrival found that door handle is broken at bottom of the door, explained to customer that Lowe's may reject it and would be up to her to pay for part, gave her price of $142.20 + tax if handle not covered ; ordrng 1 WB15X26821 (microwave handle - s)"
Near Dayton, OH 45420
Kevin
Job Details: 11/04/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA Sensors and damper are not opening properly; ordrng 1 242303001 (damper assy) and 1 5304521777 (SENCORS)
Near Xenia, OH 45385
Brad Anders
Job Details: 11/04/2020
WASHER GE GTW750CSL1WS "Found gearcase making clanking noise, found washplate stripped. Ordered gearcase and washplate. Located in the laundry room, manufactured 10/2018; rqstng P&A on 1 WH38X27333 (platform trans asm k) and 1 WH43X30198 (WASHPLATE)"
Near Dayton, OH 45424
Brad Anders
Job Details: 11/04/2020
RANGE FRIGIDAIRE LFEF3017LMB "Found terminal block and cord burned and not making connection from L2, installed new cord and block. Unit is working properly.; ordrng 1 Rc4-50-4 (RANGE CORD), used 1 5303935271 (TERMINAL BLOCK) from stock"
Near Enon, OH 45323
Brad Anders
Job Details: 11/04/2020
RANGE FRIGIDAIRE FFGF3054TDE "Found unit not holding proper temperatures, found temperature sensor out of ohm range. Ordered temperature sensor.; ordrng 1 316490000(DN) (TEMP SENSOR)"
Near Dayton, OH 45417
Tim
Job Details: 11/03/2020
DRYER LG DLE2350R Reinstalled baffles and instructed customer to clean vents.
Near Centerville, OH 45459
Tim
Job Details: 11/03/2020
DISHWASHER FRIGIDAIRE FFCD2413US2A Replaced spray arm. Checks ok
Near Bellbrook, OH 45305
Tim
Job Details: 11/03/2020
WASHER MAYTAG MHWZ400TQ02 All operations check ok .
Near Dayton, OH 45458
Tim
Job Details: 11/03/2020
COOKTOP BOSCH SGCS304RS Checked unit over found brokeN Wire for the on and off indicator light. Fixed light checks ok
Near Xenia, OH 45385
Tim
Job Details: 11/03/2020
DISHWASHER GE GDT580SMF6ES Replaced drain pump. Checks ok
Near Beavercreek, OH 45431
Tim
Job Details: 11/03/2020
HOME LAUNDRY ELE GE GHWN4250D1WW "Checked unit over found that the unit would over filled with water and it would also not spin out. Unit will need a main control, a pressure switch, and a motor control assembly. Called assuron Tech line and reported this. Customer does not want us to order parts he just wants us to submit the diagnostics and he is going to call them"
Near Tipp City, OH 45371
Steve
Job Details: 11/03/2020
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Installed new icemaker and test cycle properly
Near Lakeview, OH 43331
Steve
Job Details: 11/03/2020
WASHER MAYTAG MVWX655DW1 Test ran washer could not duplicate problem. Washer drain hose may have been inserted too far in customer drain pipe. Corrected that issue slightly adjusted front legs to help during spin vibrations. Instructed customer if he has any further issues with unit rinsing and spinning to replace household water valves. If that does not correct his issue he is going to need to request a second opinion from another service company or pay a service fee if we come back out and cannot find a problem
Near Lewisburg, OH 45338
Shawn H
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Installed both drawer brackets. Door closes as it should. All ok.
Near Franklin, OH 45005
Tim
Job Details: 11/03/2020
DISHWASHER BOSCH SHPM78W55N/10 Replaced parts listed. Checks ok
Near Beavercreek, OH 45431
Tim
Job Details: 11/03/2020
DISHWASHER BOSCH SHXM4AY55N/25 found shorted keypad and main control. No repair
Near Dayton, OH 45402
Shaun S
Job Details: 11/03/2020
RANGE GE JSP39DN3WW Removed and replaced faceplate on unit along with removing old bulb from oven for customer to get a new one as replacement
Near New Carlisle, OH 45344
Steve
Job Details: 11/03/2020
WASHER MAYTAG MHWZ600TWO1 F20. Checks all hoses. All water valves. Tested pressure sensor and pump. All systems test ok. Ran through auto test. No faults. Can’t identify any electrical failures at this time
Near Bellefontaine, OH 43311
Steve
Job Details: 11/03/2020
MICROWAVE OVEN LG LMV2031BD/00 Found loose connection on cavity not allowing unit to power on
Near Vandalia, OH 45377
Shaun S
Job Details: 11/03/2020
WASHER MAYTAG MVWB766FW1 "Upon arrival found that machine was no level. Leveled unit, unit checks ok"
Near Zanesfield, OH 43360
Steve
Job Details: 11/03/2020
WASHER WHIRLPOOL WTW8000BW0 Washer will not spin due to stripped hub assembly. Installed new gear set washer is operating OK; used 1 W10820039 (HUB SPLINE) from stock
Near Versailles, OH 45380
Kevin
Job Details: 11/03/2020
MICROWAVE SHARP KB6524PSYD "Adjusted left hand support for switches per techline. Tested open and closed several times including adding weight from a dish. Unit checks ok."
Near Dayton, OH 45420
Kevin
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Installed compressor dye drier and recharge unit and checked OK
Near Lewisburg, OH 45338
Shawn H
Job Details: 11/03/2020
WASHER SAMSUNG WF42H5200AF/A2 "Upon arrival customer stated they cleaned out the pump because of a long drain error and since then it won’t seal. Removed pump filter and found a nut lodged behind the filter keeping it from fully seating. Cleaned out pump housing and reinstalled filter. Ran unit to check for leaks. No more leaks, and unit drains out as it should. All ok."
Near Englewood, OH 45322
Shawn H
Job Details: 11/03/2020
DISHWASHER BOSCH SHE55M12UC/64 Installed new control panel and ran to test. All ok. Unit functions as it should.
Near Englewood, OH 45322
Kevin
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Installed new dye dryer and recharge system
Near Dayton, OH 45405
Shawn H
Job Details: 11/03/2020
WASHER AMANA NTW4516FW1 Upon arrival unit was in living room. Plugged unit in and it went to pump out. Let pump out finish and checked for error codes. No error codes present. Ran unit in manual diagnostics test to check agitation and spin. Unit spins and agitates as it should. Pump is getting voltage. Unable to check function of water valves or for leaks. Unit not hooked to water. Not able to duplicate no agitate. Ok per Dan for service fee.
Near Xenia, OH 45385
Kevin
Job Details: 11/03/2020
REFRIGERATOR SAMSUNG RF260BEAEBC/AA Installed new icemaker and fill tube
Near Dayton, OH 45416
Shawn H
Job Details: 11/03/2020
WASHER WHIRLPOOL WTW8500BR0 Installed drain pump and ran unit to test. All ok. Unit drains as it should.
Near Dayton, OH 45414
Shaun S
Job Details: 11/03/2020
RANGE GE JBP24B0B2AD "Removed and replaced left rear infinite switch on unit, ran and checked out, unit checks ok"
Near Fairborn, OH 45324
Brad Anders
Job Details: 11/03/2020
DISHWASHER GE GDT695SMJ2ES Installed new drain pump. Unit is working properly.
Near Dayton, OH 45458
Tim
Job Details: 11/03/2020
RANGE HOOD ? SYNTHESIS 36 SI Checked unit over found that the unit needs a new main control due to not powering the motor on. Unit is 20-25 years old. Part is no longer available per email from Faber and beavercreek appliance. Customer had them try to previously repair it. ; rqstng P&A on 1 ####(NLA) (CONTROL)
Near Vandalia, OH 45377
Shaun S
Job Details: 11/03/2020
WASHER MAYTAG MHWE950WW01 "Upon arrival ran series of test on unit and found that unit has a clog, cleared issue ran and checked out, unit checks ok"
Near Germantown, OH 45327
Tim
Job Details: 11/03/2020
DISHWASHER FRIGIDAIRE FPID2498SF2A Needs new main control due to error with water sensor.; rqstng P&A on 1 #### (MAIN CONTROL) and 1 #### (PRESSURE SENSOR)
Near Union, OH 45322
Shaun S
Job Details: 11/03/2020
REFRIGERATOR AMANA 1234 "Upon arrival found that unit is missing model and serial tag, not in fridge anywhere, contacted Joe at Brethern was told he was off today and would have to check into it in morning, and will follow up with us . Unit has bad start componetsthat need to be replaced"
Near Urbana, OH 43078
Steve
Job Details: 11/03/2020
WASHER SPEED QUEEN AWNE82SP113TW01 Washer is not filling hot water. All filter screens are clear. Replaced water valve assembly washer is checking OK;
Near Troy, OH 45373
Steve
Job Details: 11/03/2020
WASHER WHIRLPOOL GHW9100LW1 "User interface board It’s not able to support the power, start, cancel buttons. Everything keeps coming loose. Also the selector knob needs replaced. Need to order new knob along with user interface assembly with new buttons.Unit is 15 yrs old in basement ; rqstng P&A on 1 8181859 (knob,control (grey)) and 1 8181860 (button,power) and 1 8181861 (button,start) and 1 8181862 (button,pause/cancel) and 1 8181905 (user interface (NLA))"
Near Greenville, OH 45331
Kevin
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Replaced parts, plugged in unit. Compressor immediately came on and stayed on. Let unit run for 15 mins. Unit is cooling ok. Told customer give it 24hrs to monitor before loading in food. Unit checks ok."
Near Eaton, OH 45320
Shawn H
Job Details: 11/03/2020
RANGE LG LCE3010SB/03 Upon arrival found unit with proper voltage to it but no operation. Removed glass to inspect for loose connections. None found. Touchpad not responding. Unit needs main controls and touchpad. ; ordrng 1 ACM67573904 (COOKTOP ECB ) and 1 EAX55462001 (PCB) and 1 EBR52359901 (TOUCH CONTROL) and 1 EBR56867401 (INDICATOR LIGHT BOARD)
Near Greenville, OH 45331
Kevin
Job Details: 11/03/2020
DRYER SAMSUNG DV42H5200EW/A3 Found heating element open. Replaced with truck stock. Unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock
Near Lakeview, OH 43331
Steve
Job Details: 11/03/2020
OVEN FRIGIDAIRE FFGF3054TDC F10 F13 Overheat errors. Recommend new control and sensor; ordrd 1 316419145 (OVERLAY) and 1 316490000 (probe) and 1 5304516117 (CONTROL)
Near Greenville, OH 45331
Kevin
Job Details: 11/03/2020
WASHER MAYTAG MVWC565FW1 "Hot and cold water lines were reversed... nobody according to older lady customer, said has touched the unit except the installers. Units in garage."
Near Greenville, OH 45331
Kevin
Job Details: 11/03/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer needs new dishwasher adjusters, unit is not very old, customer not able to open and close drawer properly, also damage to tub seal will need replacement.; rqstng P&A on 1 W10712395 (adjuster) and 1 W11177741 (gasket)"
Near Arcanum, OH 45304
Kevin
Job Details: 11/03/2020
REFRIGERATOR SAMSUNG RF28R7201SR/AA "Upon arrival unit is dispensing cold water... showed customer. Ran test button on icemaker, unit harvested and dropped ice, and filled. Temps were ok in frig and freezer. Appears some frost buildup in icemaker unit. Unit is a 2019 model, will need some sealant around the ice room, and update to latest board revision per samsung stg app.; rqstng P&A on 1 DA94-04603E (MAIN BOARD)"
Near Greenville, OH 45331
Kevin
Job Details: 11/03/2020
LAUNDRY CENTER GE GUD24ESSM1WW "Customer claims unit has not been wanting to spin out. Upon inspection put unit into a drain and spin, unit door lock is working, noticed the actuator that shifts between agitation mode and spin keeps moving up and down... will replace.; ordrng 1 WH18X27186 (mode shifter asm)"
Near Fairborn, OH 45324
Kevin
Job Details: 11/03/2020
REFRIGERATOR SAMSUNG RF267AARS/XAA Unit needs ff fan assy frozen up and leak kit ; rqstng P&A on 1 DA82-01415A (LEAK KIT ) and 1 DA97-06197N (FF FAN ASSY)
Near Dayton, OH 45426
Kevin
Job Details: 11/03/2020
REFRIGERATOR FRIGIDAIRE FFHS2311LBE Water valve not opening properly replaced water valve; used 1 242252702 (WATER VALVE) from stock
Near Enon, OH 45323
Brad Anders
Job Details: 11/03/2020
UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0 "Found fan motor not turning with proper voltage applied, ordered fan motor.; ordrng 1 5304523741(DN) (FAN MOTOR)"
Near Enon, OH 45323
Brad Anders
Job Details: 11/03/2020
WASHER WHIRLPOOL WTW8500DC5 "Found drain pump out of ohm range, display will not respond properly. Ordered control, user interface, and drain pump. Located in the laundry room, manufactured 8/2019.; rqstng P&A on 1 W10876600 (drain pump) and 1 W11095624 (console) and 1 W11209420 (cntrl-elec)"
Near Xenia, OH 45385
Brad Anders
Job Details: 11/03/2020
OVEN KITCHENAID KODE500ESS01 "Found unit giving F1E0 error code, unit is not communicating between control and user interface. Ordered control and user interface. Located in the kitchen, manufactured 6/2016.; rqstng P&A on 1 W10588725 (console) and 1 W11179310 (cntrl-elec)"
Near Springfield, OH 45506
Brad Anders
Job Details: 11/03/2020
REFRIGERATOR LG LFXS26973D/01 "Found microwswitch not closing properly, installed new switch. Unit checks ok."
Near Enon, OH 45323
Brad Anders
Job Details: 11/03/2020
REFRIGERATOR SAMSUNG RF4267HARS/XAA "Found freezer door switch not making good contact with connector, repaired connection. Unit is working properly."
Near Dayton, OH 45424
Brad Anders
Job Details: 11/03/2020
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Found back wall freezing up, ordered main control, thermostat, leak kit, and ff evaporator cover. Located in the kitchen, manufactured 10/2018.; rqstng P&A on 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (FF EVAPORATOR COVER) and 1 UNKNOWN (DEFROST THERMOSTAT FF) and 1 UNKNOWN (LEAK KIT )"
Near Xenia, OH 45385
Brad Anders
Job Details: 11/03/2020
WASHER WHIRLPOOL WTW5100HC0 "Tried to get into diagnostic mode again, did not work, called Techline, they suggested this time to download an app to connect to the unit. After downloading the app, connect to the unit and call Techline again. Whirlpool.com Ssid number scan behind door Page 2 use and care manual; saved tckt"
Near Fairborn, OH 45324
Brad Anders
Job Details: 11/03/2020
DISHWASHER SAMSUNG DMT400RHS/XAA "Found control and flow sensor not communicating properly, found debris in drain pump. Needs to have drain pump cleaned out and control and flow sensor replaced. Customer considering repair."
Near Christiansburg, OH 45389
Steve
Job Details: 11/02/2020
WASHER GE GTW680BSJ4WS Test ran Washer checked the water fill process and drain process. Check spin cycle. unit is operating properly.
Near Troy, OH 45373
Steve
Job Details: 11/02/2020
RANGE - GAS FRIGIDAIRE FFGH3054USB Installed spark module to correct cooktop lighting issue and installed new oven bake igniter causing unit not to heat; used 1 5303935066 (IGNITOR) from stock
Near West Liberty, OH 43357
Steve
Job Details: 11/02/2020
DISHWASHER BOSCH SHXM98W75N/10 Installed new drain pump and new main control.
Near Mason, OH 45040
Steve G
Job Details: 11/02/2020
WASHER MAYTAG MVWB855DC2 Install new main board and console assembly not able to test only thing technician could do is plug it in to make sure you let it power up unit was in the garage due to time restrictions on getting part in
Near Lebanon, OH 45036
Steve G
Job Details: 11/02/2020
WASHER SAMSUNG WF45M5500AZ/A5 Install new display board and main board cycle test OK
Near Middletown, OH 45042
Steve G
Job Details: 11/02/2020
DISHWASHER MAYTAG MDB4949SDM1 Installed new drain pump cycled unit test OK
Near Dayton, OH 45414
Shawn H
Job Details: 11/02/2020
FREEZER FRIGIDAIRE 253.447331 Installed new defrost thermostat under part warranty. All ok unit is defrosting as it should.
Near Dayton, OH 45405
Shaun S
Job Details: 11/02/2020
REFRIGERATOR FRIGIDAIRE FFTR1835VB0 "Upon arrival found that unit has frost build up on inside tech again cleared issue contacted tech support and spoke to mike concerning issue, if problem persist need to change door and gasket on unit"
Near Englewood, OH 45322
Shaun S
Job Details: 11/02/2020
DISHWASHER FRIGIDAIRE FFCD2413UW0A "Removed and replaced door latch in unit, ran and checked out, unit checks ok"
Near Lebanon, OH 45036
Kevin
Job Details: 11/02/2020
REFRIGERATOR GE GSE25GGHBCBB Installed compressor and recharge system and checks ok
Near Enon, OH 45323
Brad Anders
Job Details: 11/02/2020
ELECTRIC RANGE FRIGIDAIRE FFEW2426US Installed new thermostat and control. Unit checks ok.
Near Urbana, OH 43078
Steve
Job Details: 11/02/2020
DRYER SPEED QUEEN n/a Clothes keep getting black marks on them from the heater duct grill. Previously have replaced as part of the customer has replaced times it is completely black recommend with temperature switch and thermostat along with replacement heater duct grill; ordrng 1 D500820 (HEAT GRILL) and 1 D510159WP (DRUM) and 1 D510701 (CYCLING T STAT) and 1 D513506 (TEMP CONTROL)
Near West Milton, OH 45383
Steve
Job Details: 11/02/2020
WASHER MAYTAG MVWC565FW1 Wrong GEARCASE. ; ordrng 1 W11035751 (gearcase)
Near Lebanon, OH 45036
Steve G
Job Details: 11/02/2020
RANGE - GAS GE JGBP80SEH3SS Unit will not start. ; rqstng P&A on 1 1111 (MAIN CONTROL/CLOCK) and 1 WB27K10112 (range faceplate)
Near Lebanon, OH 45036
Steve G
Job Details: 11/02/2020
WASHER MAYTAG MAH6500AWW ;unit had an error code NP. Unit will stop and try to continue. Unit is not ramping up in spin and does not lock when it should. ; rqstng P&A on 1 1111.POSSNUMBER12002039 (MOTOR/CONTROL BOARD ASSY ) and 1 W22003593 (LOCK) and 1 W22004486 (MAIN BOARD. ) and 1 W25001052 (DRAIN PUMP. )
Near Bellbrook, OH 45305
Shawn H
Job Details: 11/02/2020
WASHER MAYTAG MHW5500FW1 Upon arrival customer stated that the lights by temperature button flash during spin. Put unit into diagnostics to check functions and errors. No errors present and unit finished out test cycle ok. Checked u/i and main PCB for loose connections. None found. Ran unit in quick wash to test. Unit stopped and ended cycle with 4 minutes on the timer. Door is loose at upper hinge and allows some water leakage. Unit needs u/i and hinge. ; ordrng 1 W10208415 (hinge) and 1 W10911042 (panel-cntl)
Near Dayton, OH 45429
Shawn H
Job Details: 11/02/2020
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA Unit is 6 years old in kitchen. Upon arrival customer stated that ice maker is frozen over and has done this several times. Inspected unit and found it in need of ice maker service kit. The service bulletin has not been performed on this unit. ; rqstng P&A on 1 DA82-02367A (DEFROST DRAIN) and 1 DA94-02679G (MAIN PCB) and 1 DA97-15217D (ICE MAKER) and 1 DA97-19898A (Y CLIP)
Near Dayton, OH 45426
Shawn H
Job Details: 11/02/2020
REFRIGERATOR MAYTAG MFI2269VEM2 Upon arrival customer stated that they cannot remove ice bucket and it’s frozen. Thawed ice bucket to remove and inspect. Icebox had a sheet of ice under the bucket. It appears it is continually cycling and dumping more water than needed. Attempted to cycle ice maker to test but it will not cycle. Not getting proper voltage to the ice maker. Checked continuity of inline fuse and it shows open. Have proper voltage at the molex connector from control. Unit needs harness and would like to have ice maker on hand in case it is shorted. ; ordrng 1 W10190981 (icemaker) and 1 W11256689 (harns-wire)
Near Dayton, OH 45414
Shaun S
Job Details: 11/02/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Upon installing new main board on unit tech is receiving a PC CH error code which means communication problem from main board to user interface main board should plug in directly with no issue ; ordrng 1 DISPLAYBOARD
Near Englewood, OH 45322
Shaun S
Job Details: 11/02/2020
DRYER WHIRLPOOL WED4815EW1 "Upon arrival found that idler pulley has failed along with belt is broken both needs replaced ; ordrng 1 341241 (belt,drive) and 1 691366 (idler pulley)"
Near Ansonia, OH 45303
Kevin
Job Details: 11/02/2020
DRYER SAMSUNG DV395ETPAWR/A1 "Unit has power, display has reading but when you hit start, you can hear the relay on board click, hit start again it clicks again. Unit has proper 240v at terminal. Checked for 120v from CN1 pin 1 to RY5 pin 2 has 120V. This relay is the one clicking. Took unit apart, called techline, could not find tech sheet later found out customer husband removed it. Checked ohm readings on motor, found start windings open but run windings ok. Also checked cutoff switch/belt safety switch ok. Gave estimate for repair collected service call fee and part cost.; ordrng 1 DC31-00055G (MOTOR)"
Near Greenville, OH 45331
Kevin
Job Details: 11/02/2020
DISHWASHER KENMORE 665.12793K311 "Found unit leaking around at the diverter motor. Everything else looked good. Pic attached. Gave estimate to customer but need time line on part availability. Collected service call fee. Will get ahold of shari and determine timeline, let customer know. Collected service call fee."
Near Greenville, OH 45331
Kevin
Job Details: 11/02/2020
REFRIGERATOR KITCHENAID KFIS20XVMS10 "Upon arrival temp in freezer was 25F and frig around 41F. Customer claim unit started clicking the other night. Right now the control display was blank, and hit button, to wake up nothing... then came on but is acting up. Ui is acting all sort of weird. Turned power off at breaker for 5 mins. Then power back on. Same issue, removed ui to check wiring wake up unit says its not in sabbath mode but cant turn off. Called techline, Tech said to replace main control or HV board on back."
Near Greenville, OH 45331
Kevin
Job Details: 11/02/2020
DRYER GE GTD42EASJ2WW Clothes are getting caught between drum and upper bezzel and damaging the items. Need to replace upper bearing top assembly. Pics attached.; rqstng P&A on 1 WE03X25576 (bearing top asm)
Near New Madison, OH 45346
Kevin
Job Details: 11/02/2020
WASHER SAMSUNG WA50R5400AW/US Customer claims they get alot of unbalanced loads and or Ur/Ub errors. Checked leveling seem ok. The current load they had in it was running and finished without issue. But they have more problems than not. Will order set of dampers. Ticket number 4155238265; ordrng 1 DC97-16350u (DAMPERS ASSEMBLY)
Near Dayton, OH 45429
Kevin
Job Details: 11/02/2020
REFRIGERATOR GE GSS25IYNPHFS Called tech line blinking 00 00-Don-replace main brd & display brd communication error; rqstng P&A on 1 WR55X31690NLA (MAIN BRD) and 1 WR55X34249NLA (DISP BRD)
Near Dayton, OH 45434
Kevin
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Water valve isn’t opening properly to the IMk and the dispenser ; ordrng 1 W10341329 (WATER VALVE)
Near West Chester Township, OH 45069
Steve G
Job Details: 11/02/2020
REFRIGERATOR FRIGIDAIRE LGHD3469TF3 Unit is always running. check the evap and unit has been going into defrost. Cycled unit.
Near Dayton, OH 45459
Shawn H
Job Details: 11/02/2020
DISHWASHER FRIGIDAIRE FBD2400KW12B Upon arrival customer stated that unit was leaking from underneath. Removed toe plate to inspect. No obvious signs of leaks. Ran unit to test. Could not duplicate concern of leak.
Near Woodbourne-Hyde Park, OH 45459
Kevin
Job Details: 11/02/2020
REFRIGERATOR FRIGIDAIRE LGHB2869TF8 EVAP fan locked up & control is working intermittently ; ordrng 1 5304510307 (MAIN BRD) and 1 809069201 (motor)
Near Centerville, OH 45458
Shawn H
Job Details: 11/02/2020
DRYER MAYTAG MED5100DW1 Upon arrival customer stated that door makes a vibrating noise from the right upper side. You can push on the door and it goes away. Ran unit to test and had customer listening to pinpoint noise but it did not make it. Checked all bolts on door and frame for tightness and all are good. Found door bumpers not fully inserted into door. Pushed bumpers in and ran to test again. Still no noise form door. Unit does have some minor cabinet vibration on the left lower side but this is not the noise customer is concerned with. Could not duplicate noise. Advised customer to use and monitor.
Near Dayton, OH 45417
Kevin
Job Details: 11/02/2020
REFRIG/SIDE-BY-S SAMSUNG RS25H5111BC/AA FF fan is knocking and drain is plugged up ordered parts to be installed ; rqstng P&A on 1 DA82-01415A (LEAK KIT) and 1 DA97-08724N.PW (FF FAN ASSY)