Local Reviews
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Shaun S.
REFRIGERATOR FRIGIDAIRE LGHC2342LF0 "Upon arrival found that unit has a frozen drain issue and door seal not sealing, tech resolved issue with drain pan and also steamed gasket for better seal unit checks ok"
Brad A.
REFRIGERATOR LG LMXS30776S/00 Was able to confirm to the customer that the door needs replaced due to broken wire harness. Customer considering repair.
Kevin S.
DRYER SAMSUNG DVE50M7450W/A3 "Replaced control, unit now tumbling and heating properly. Shuts off properly, checks ok."
Kevin S.
WASHER ELECTROLUX EFLS627UIW0 "Replaced parts, ran unit on a normal warm cycle, had it fill and agitate, then canceled and drain and spin. Unit checks ok no leaks, showed customer."
Kevin S.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Replaced tray assembly and tightened any loose screw in deli drawer, use an adhesive to help hold. Unit checks ok."
Kevin S.
RANGE FRIGIDAIRE FFEF3015LWC Replaced handle and used some white adhesive to help hold into place. See sticky note.
Tim R.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Needs icemaker due to unit not cycling on its own.; ordrng 1 W10884390 (ICE MAKER)
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHS2355PF5A "Found ice frozen from water leakage that had built up getting into the evap fan motor. Removed and cleared ice. Inspected icemaker cleared any ice buildup in hopper, rest appeared ok, removed fill tube from behind cleared any obstructions and checked for cracks. Used foil tape around fill tube, manually cycled icemaker, checked for leaks, none."
Tim R.
WASHER MAYTAG MVWB855DC3 "Customer said unit made a screeching noise before shutting down. Magnets came off rotor and jammed between rotor and stator. Unit will not power in. Needs control, user interface and rotor and stator. ; rqstng P&A on 1 W10915700 (STATOR) and 1 W10915701 (ROTOR) and 1 W11115283 (USER INTERFACE ) and 1 W11171748 (CONTROL )"
Tim R.
DISHWASHER MAYTAG DWU827OAAE Cheeked unit over found that the unit needs a new wash motor due to not kicking on and a bad burning smell. Timer isn’t advancing and heated dryer isn’t functioning. Unit is 25 years old in the kitchen ; rqstng P&A on 1 6-904608(NLA) (MOTOR) and 1 903300(NLA) (SWITCH) and 1 99001138(NLA) (TIMER)
Tim R.
REFRIGERATOR FRIGIDAIRE LGUB2642LF4 "Needs icemaker assembly and water valve.; rqstng P&A on 1 242253002 (WATER VALVE) and 1 5303918493 (REFRIGERATOR ICEMAKER), states that autho needed"
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Replacing ice maker cust had to keep resetting the ice maker ; used 1 DA97-15217D (ICE MAKER) from stock
Steve G.
REFRIGERATOR FRIGIDAIRE LGHD2369TF7 Customer left shelf crack and the wheel fell off and the bin ;wheel fell off the bin due to the weight.Customer also found the ice maker mold had several cracks and the water line freezer up. ; ordrng 1 241920106 (FILL TUBE) and 1 243297609 (ICE MAKER) and 1 5304508761 (SHELF WITH GLASS) and 1 5304512617 (BIN)
Steve M.
HOME LAUNDRY ELE WHIRLPOOL WTW7500GC0 Unit not draining. Found seized drain pump. Replaced pump. Unit operating ok; ordrng 1 W10876600 (drain pump (TS))
Brad A.
WASHER LG WM3455HS "Found main control and user interface not communicating, no continuity between multiple wires. Needs harness, control, and user interface. Customer does not want to repair."
Steve G.
OVEN GE JT5500SG6SS "Customer getting f 97 error code. ; rqstng P&A on 1 WB26X31060 (fan blower), ordrng 1 WB26X35089 (COOLING FAN) and 1 WB27T11463 (board fan sensor)"
Steve M.
RANGE LG LDE4413ST/00 Unit needs control board. Right side of cooktop won’t work unless left side is turned on. ; ordrd 1 EBR80595302 (MAIN CONTROL) and 1 EBR80595401 (RELAY BOARD)
Steve G.
RANGE SAMSUNG NE59J7630SG/AA Display is flashing 11; ordrd 1 DE07-00129A (DISPLAY)
Brad A.
WASHER SAMSUNG WF395BTPASU/A2 "Found drain pump had object wedged in it, removed object. Unit is draining properly. All operations test ok."
Steve G.
REFRIGERATOR SAMSUNG RF4289HARS/XAA Ice paddle sticks and water comes out. ; ordrd 1 DA97-08519A (PADDLE ASSY)
Brad A.
REFRIGERATOR FRIGIDAIRE LFHB2751TF2 Customer claims the food in the back of the ff section will sometimes freeze. Informed customer to keep food from touching the vent openings on the back cover. Unit is working properly.
Shawn H.
DISHWASHER GE GSM603P-48AW "Unit is 27 years old in kitchen. Upon arrival ran unit in light wash to test. Motor is very loud on start up. Unit does fill, wash, and heat but is noisy during the process. Unit needs motor assembly. ; rqstng P&A on 1 WD26X10013 (motor/pump assy)"
Brad A.
WASHER MAYTAG MVWC465HW2 "Found dispenser not fitting into agitator securely, needs agitator and dispenser. Estimate approved by Rhonda at Rent A Center. Ordered agitator and dispenser.; ordrng 1 W10836692 (agitator) and 1 W11205050 (dispenser)"
Kevin S.
REFRIGERATOR SAMSUNG RF22KREDBSR/AA ice room freeze up. Pic attached. Ordering IM Svc Kit.; rqstng P&A on 1 DA82-02671A (IM SVC KIT)
Brad A.
WASHER LG WT4970CW "Found water valve not closing properly, installed new water valve. Unit is working properly."
Shawn H.
REFRIGERATOR KENMORE 106.565324 Upon arrival customer stated that unit isn’t cooling the fresh food side. Freezer is good though. Checked and found damper motor trying to open but won’t. Removed cover to inspect. Found ice built up in damper. Cleared ice but damper still won’t open. Has proper voltage to it but won’t open. Unit needs damper. ; ordrng 1 WP2216112 (diffuser)
Kevin M.
REFRIGERATOR SAMSUNG RS25J500DSR/ AA Ticket # 4153401952 Freezer door gasket not sealing properly; ordrng 1 DA63-06538B (GASKET)
Shaun S.
REFRIGERATOR MAYTAG MSD2578VEW00 Upon arrival found that inlet water valve is leaking by causing imk to over fill and also froze and cracked imk. Tech was able to find water shutoff to fridge and shutoff to stop water issue as of now; ordrng 1 2321753 (valve-inlt) and 1 W10300022 (icemaker)
Brad A.
REFRIGERATOR FRIGIDAIRE GLHS68EJQ0 "Installed new ice container assembly, unit checks ok."
Shaun S.
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Upon arrival found that unit has a drain issue and imk will not cycle thru properly; ordrng 1 EVAPCOVERFRIDGE and 1 UPPERIMK"
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Error codes 22 & 25 Ff fan & Def sencors; ordrng 1 DA96-00660G (DEF HEATER) and 1 DA97-12608A (FF FAN ASSY)
Brad A.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Found unit not defrosting properly, ordered thermistor and heater. Was authorized by Nick at Rent A Center. ; ordrng 1 W10316760 (thermistor) and 1 W10436849 (heater,defrost)"
Tim R.
DISHWASHER KITCHEN AID KDFE104DBL5 Replaced motor. Checks ok
Tim R.
DISHWASHER BOSCH SHP65T55UC/02 Checked unit over found that the unit was having excessive soap build up. Cleared build up and reset control.
Tim R.
RANGE KITCHEN AID KSEG700ESS1 Replaced blower fan. Checks ok
Tim R.
DISHWASHER BOSCH SHS863WD5N/13 Tightened down water line. Checks ok
Shaun S.
DRYER AMANA NED4655EW1 "Upon arrival found that seal around door is bad, gave customer est for repair declined repair at this time."
Shaun S.
DISHWASHER WHIRLPOOL DU941PWKQ1 "Upon arrival found that there is a obstruction in lining of the cabinet wall causing water not to flow into machine fo fill properly and wash contacted AHS notified unit to be unrepairable, turning unit over to claims and will notify customer"
Tim R.
WASHER WHIRLPOOL WFW94HEXW0 Needs control and and user interface. Parts are NLA. No repair.
Tim R.
DRYER - ELECTRIC MAYTAG DE710 Replaced belt. Checks ok
Steve M.
WASHER WHIRLPOOL WTW7040DW1 Water leaking in the washer due to bad cold water valve. Replaced valve assembly; used 1 W11165546 (WATER VALVE) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Icemaker frozen up unable to turn. Removed icemaker thought unit out adjusted Waterfill. Unit checks out OK
Steve M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF4 Icemaker is not working due to frozen waterline. Pulled out waterline insulated with aluminum tape.
Steve M.
DRYER SPEED QUEEN ADE4BRGS175TW01 Dryer not heating due to blown thermal fuse on heating housing. Replaced and unit is operating properly. Recommend customer having venting clean to ensure no further issues in the future; used 1 D511412 (THERMAL FUSE) from stock
Steve M.
MICROWAVE FRIGIDAIRE PLMB209DCB Unit caught fire inside. Complete bare metal exposed internal of microwave. Cannot service due to safety concerns. Unit is built in under glass cooktop in center island along with retractable downdraft that has issues as well. Cannot service downdraft due to location. Microwave is 15 yrs old. Recommend replacement of built-in microwave due to safety concerns of unit catching fire and all that is hard through the internal cavity which is non-repairable. Pictures are attached800-906-3710
Steve M.
ELECTRIC RANGE FRIGIDAIRE FFEF3054TDE Installed door glass
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Installed parts and recharged unit called tech line spoke to Joshua and he had me put back in old main brd because new brd was showing several error codes
Kevin M.
REFRIGERATOR GE PFCF1NFXBBB No repair.
Shaun S.
REFRIGERATOR GE PZS25KSEBFSS "Removed and replaced temp sensor on evap and ff fan motor as instructed by GE, also filled in temp sensor along side wall with foam block, was also advised to do by tech support, unit checks ok"
Shaun S.
DISHWASHER SAMSUNG DW80H9970US/AA "Upon arrival ran and tested product found no issue at this time, started unit on a 60 min cycle and watched unit run for 30 min working just fine, customer to call back if problem reoccurs"
Shaun S.
RANGE MAYTAG MER5730AAW "Upon arrival found that bake element was not working, found that power lead to element was off, reconnected lead, ran and checked out, unit checks ok"
Shaun S.
WASHER SAMSUNG WA45H7000AW/A2 Unit checks ok has been working fine with no issue present at this time
Kevin S.
REFRIGERATOR KITCHEN AID KFFS20EYMS00 "Replaced part per instructions, had everything thawed out. Unit checks ok"
Brad A.
DRYER MAYTAG MED5500FW "Found pulley making squealing noise, installed new pulley. Unit checks ok.; used 1 279640 (PULLEY) from stock"
Kevin S.
REFRIGERATOR SAMSUNG RF23M8090SG/AA "Found ice cubes jammed in unit, no frost buildup though, cleared housing and bucket, wiped dry. Cycled icemaker checks ok. Unit made june 2019. Pic attached. Ticket #4153386946"
Tim R.
REFRIGERATOR WHIRLPOOL ED5LHAXMQ00 "Not making ice, frost in freezer and refrigerator not cooling. 15 years old in the kitchen.; rqstng P&A on 1 2159074 (DOOR SEAL) and 1 W10135090(NLA) (CONTROL) and 1 W10151374 (DAMPENER) and 1 W10757851 (PC EMITTER), states that autho needed"
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS6R5ESBL Damper motor was rattling replaced & checks ok; used 1 241600906 (DAMPER) from stock
Tim R.
WASHER SAMSUNG WF419AAW/XAA Needs new door boot. C; ordrng 1 DC97-14932B (DOOR BOOT)
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Adjusted fill tube and sealed the liner and took pictures; used 1 DA81-05595A (SEALANT), and 1 DA82-02367A (Y CLIP) from stock"
Tim R.
OVEN FRIGIDAIRE REG94BL3 Checks unit over found clock assembly shorted out needs new clock assembly. Parts is NLA unit is about 30 years old in kitchen. Took picture of appliances. ; rqstng P&A on 1 5303272457(NLA) (CLOCK ASSEMBLY)
Tim R.
WASHER SAMSUNG WF42H5200AW/A2 Bearings in tub worn out and vibrating bad in spin cycle. Needs tub assembly. ; rqstng P&A on 1 DC97-17037C (SPIN BASKET) and 1 DC97-18093B (FRONT TUB) and 1 DC97-18094B (BELLOW) and 1 DC97-19636A (REAR TUB)
Steve M.
WASHER GENERAL ELECTRIC GTW460ASJ7WW Need to order software update ; ordrng 1 WH98R23015001 (module tl27 update 5)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Defrost drain is plugged up up cleared out and checks ok
Steve M.
DISHWASHER LG LDF5545ST Unit main control not sensing and feed back from pumps or sensors. Called LG. Need main control; ordrd 1 AGM76429503 (MAIN CONTROL)
Brad A.
WASHER WHIRLPOOL GHW9100LW2 "Found hole in bellow, customer considering repair."
Steve M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Icemaker intermittently not cycling with error codes of lost position. Found some black substance around the on off switch recommend new icemaker along with power switch; ordrng 1 W10873791 (icemaker) and 1 W10918003 (switch-rkr)
Brad A.
REFRIGERATOR KENMORE 795.79043.312 Found icemaker not cycling properly. Needs new icemaker. Customer does not want to repair.
Kevin S.
REFRIGERATOR GE GNE25JMKGFES "Upon arrival had customer already had unit unplugged and thawed. Removed evap cover and checked readings of temp sensor and thermostat ok. Replaced, went and exchanged to new main control. Upon plugging in unit has condenser fan and lights working, relay clicks once and compressor hims for about 10s trying to start then stops... waits a minute or 2 and repeats the process. Decided to,swap back in old main control and same difference. Had to leave home to,call techline, had windings are supposed to be 4ohms on run and 6 ohms on start. My readings were higher than this. He had me jumper brown to black on J19 connector off the board, then plug in unit to,see if compressor starts to eliminate the board. Same difference. Compressor top is hot to,the touch.... last thing i checked was using plug in amp meter when trying to start was pulling 7.8 amps or so then goes back too .2A when it clicks off; ordrng 1 PSEDOXXX (COMPRESSOR)"
Brad A.
REFRIGERATOR GE CFE29TSDCSS "Found unit not cooling properly, refrigerant lines not getting cooled off. Refrigerator could not be pulled out to examine condenser fan. Customer is going to try to remove unit. Will order fan if needed when customer is able move unit."
Kevin S.
DISHWASHER FRIGIDAIRE FGHD2465NW1A "Customer claims unit would not start... had power off, checked main wiring connections at wire nuts, then rewired and taped, look good. Had customer apply power again. Upper console buttons seemed hard to press or not responding well do to age. Was able to start a normal wash, unit filled, washed, then canceled and drained ok. Proceeded to do a rinse, unit again filled, washed and drained ok. Will want to replace user interface control see if that helps out user.; rqstng P&A on 1 807545701 (console assembly)"
Brad A.
WASHER LG WT7100CW.ABWETUS "Found lid lock not locking properly, connector at main control was not making contact, repaired connection. Unit is working properly."
Kevin S.
REFRIGERATOR LG LFXS28566M/00 "Unit dispenser keeps dispensing no matter which function on ice or water unless we lock the control panel. Called LG techline, there is a bulletin for this issue... #CNZ201900138-02. Tech gave me two part numbers to order for a microswitch and silicone gasket.; ordrng 1 6600JB3001C (MICROSWITCH) and 1 MBL68673201 (SILICONE GASKET)"
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Error code 22 & 25 fan and sencor ; ordrng 1 DA96-00660G (FF SENCOR ) and 1 DA97-12608A (FF FAN ASSY)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Seal on FZ frosting up and cont brd and damper isn’t communicating ; ordrng 1 241786006 (gasket,door frz) and 1 242303001PW (damper assy) and 1 A01078804 (control BRD)"
Brad A.
RANGE - ELECTRIC FRIGIDAIRE n/a "Informed AHS that the unit has no model/ serial tag, cannot order parts for the unit. Was authorized for 75.00596hmjm"
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Error code 22 & 25 fan and sencor ; ordrng 1 DA96-00660G (FF SENCOR ) and 1 DA97-12608A (FF FAN ASSY)
Brad A.
REFRIGERATOR SAMSUNG RS25J500DSG/AA "Found unit not going into defrost cycle, fan is not turning with proper voltage apllied. Display is distorted. Ordered control, display, thermostat, heater, and evaporator fan motor. Located in the kitchen, manufactured 8/2017.; rqstng P&A on 1 UNKNOWN (DISPLAY) and 1 UNKNOWN (EVAPORATOR FAN) and 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (DEFROST THERMOSTAT ) and 1 UNKNOWN (DEFROST HEATER)"
Brad A.
REFRIGERATOR WHIRLPOOL WRS321SDHV00 "Found icemaker not cycling properly, ordered icemaker.; ordrng 1 W10300022 (icemaker)"
Brad A.
DRYER LG DLE3050W "Found lint screen housing broken, snagging clothing. Ordered housing.; ordrng 1 Mck49049101 (LINT SCREEN HOUSING )"
Brad A.
REFRIGERATOR FRIGIDAIRE GLHS68EJQ0 "Ice container not dispensing ice properly, ordered container assembly.; ordrng 1 241860801 (ice container assy)"
Tim R.
WASHER GE WBSR3140G5WW Checked unit over found that the unit wasn’t spinning or agitating. Found that the unit had standing water in the bottom from took video of standing water. Wash motor has water damage causing it to short out. Calling and informing AHS of issues. Not covered.
Tim R.
RANGE SAMSUNG FTQ387LWGX/XAA Installed new control board unit still wouldn’t heat needs display also. Talked with Rob and he does not want to go ahead with the repair.
Tim R.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Adjusted right side hinge. Check ok
Tim R.
WASHER LG WM8000HVA Checked unit over found that unit was leaking from drain pump housing removed drain pump and resecured into new holes and instructed the customer to observe the unit to see if it’s still leaks. If it does continue to leak we will have to replace the drain pump housing.
Steve M.
REFRIGERATOR SAMSUNG RF30HBEDBSR/AA Installed parts listed cycled icemaker found no signs of water dripping
Tim R.
DRYER WHIRLPOOL WED5700SW0 Replaced blown thermostat. Checks ok; used 1 3392519 (FUSE) from stock
Tim R.
DISHWASHER LG LDF5545BD Cleared blockage in the feed tube for dishwasher. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE FGID2479SF4A Replaced pressure switch. Checks ok
Steve M.
WASHER WHIRLPOOL WTW7040DW Installed 3rd set of console and main control
Tim R.
OVEN KENMORE 790.7433331 Replaced bake ignitor. Checks ok; used 1 5303935066 (IGNITOR) from stock
Tim R.
DISHWASHER WHIRLPOOL WDF330PAHB1 Replaced main control. Checks ok
Tim R.
WALL OVEN BOSCH HBLP651LUC Adjusted top hinge. Checks ok
Tim R.
DRYER - ELECTRIC MAYTAG DE710 Needs new belt. Customer wants to do check prices first.
Tim R.
WASHER WHIRLPOOL WTW4816FW2 Tightened down agitator. Checks ok
Kevin S.
WASHER GE GTW680BSJ1WS "Upon working on unit using exact GE spanner wrench and sledge and pair of vise grips, unable to remove transmission hub nut off the shaft. Pics attached. Called Lowes, unit is non repairable and talked with customer."
Steve M.
FREEZER WHIRLPOOL WRF767SDHZ Freezer lighting not working due to bad LED module. Replace light module unit is operating properly instructed customer on how to adjust doors; used 1 W11205083 (
Steve M.
WASHER MAYTAG MVWB980BG0 Cannot duplicate customers water leak at this time. Found no failed components to be concerned with at this time. Didn’t witness any foul odor with the unit either. Possible plumbing problem.
Steve M.
REFRIGERATOR SAMSUNG RF23M8070SR/AA Installed service kit and auger.
Steve M.
REFRIGERATOR KITCHEN AID KFIS29PBMS03 E2 error code. Icemaker will not cycle. Had to force the motor to start. Very noisy. Replaced icemaker. Unit checks ok; used 1 W10764668 (ICE MAKER) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Unit not cooling intermittently due to failing evaporator fan, replaced fan motor.; used 1 242077705 (EVAP FAN MOTOR) from stock"
Steve M.
DISHWASHER FRIGIDAIRE LFID2426TF4A "Dishwasher will not start. Unit not responding to service mode entry. Wash,clean,sanitized lights flashing. Absolutely no function from dishwasher. Recommend both controls Which currently are not listed in parts breakdown because of how new the unit is. Cannot order parts"
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Customer has a full bucket of ice ??? Cubed and crushed both working
Kevin M.
REFRIGERATOR GE PFCF1NFXBBB Installed new main brd and reset unit told cust to allow 24-48 hrs
Steve M.
DRYER SAMSUNG DV42H5200EF/A3 Installed parts listed dryer is operating properly
Brad A.
DISHWASHER BOSCH SHE3AR55UC/07 "Installed new control, unit checks ok. Child lock tests ok. It is tricky to use child lock, once you start dishwasher cycle, hold on lock button until child lock lights up. After you release the button the child lock light goes out, but lock is still in effect. When pressing buttons after that the child lock lights up to let you know that the unit is locked. Press and hold lock button again until light goes out to deactivate."
Shaun S.
WASHER KENMORE 417.979127 "Upon arrival found that unit has a defective drain pump, removed and replaced drain pump on unit, ran and checked out, unit checks ok"
Steve M.
WASHER MAYTAG MVWB765FC3 Water dripping in unit constantly due to bad seal on water valve assembly. Replaced valve assembly unit checks OK; used 1 W11165546 (WATER VALVE) from stock
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHC2342LF3 "Found that inverter board was bad on unit, removed and replaced board on fridge ran and checked out, unit checks ok"
Kevin S.
DRYER ELECTROLUX EFME627UIW1 Replaced damaged terminal block. Unit checks ok.
Brad A.
DISHWASHER WHIRLPOOL WDT720PADM2 "Found element checks ok, did have f7-E1 error code for heating circuit. Ran diagnostic test, cleared error code. Unit checks ok."
Tim R.
DISHWASHER - BUI GENERAL ELECTRIC DDT700SSN2SS Needs wheel bases and covers due to all of the covers missing.; ordrng 2 WD12X10438 (WHEEL COVER)s and 2 WD12X10439 (WHEEL COVER )s and 2 WD12X10446 (WHEEL BASE)s and 2 WD12X10447 (WHEEL BASE)s
Kevin S.
REFRIGERATOR FRIGIDAIRE FRS26H5ASB0 "Unit not cooling, customer tried doing some minor troubleshooting himself. Unit was not plugged in at the time of arrival, had to plug in, compressor is running and warm to touch. Pulled off evap cover, let run for 15 mins. Unit not producing a frost pattern. Unit needs a sealed system job, compressor is shot. Unit is almost 19yrs old. Customer not wanting to put much money into it. Collected service call fee."
Tim R.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Cleared frozen drain and replaced cracked ice bucket. Checks ok. Unit is 10 years old in kitchen. ; rqstng P&A on 1 W10558423 (ICE BUCKET)
Kevin S.
DRYER WHIRLPOOL WED49STBW1 "Upon inspection, customer claims he did three loads and on the 3rd it didnt seem to dry out the clothes or heat. Removed rear panel checked continuity for heating element and inspected coils, thermostat, thermal cutoff, and thermal fuse. Checked all connections, checked getting 240V from wall, put unit into,time dry unit is heating and cycling heater off and on, measured temps up to around 160F in exhaust, also proceeded to,check on sense dry, the same. Possible issue with timer but continued to run and turn to see if unit shut off ok. Next proceeded to check ventilation was good and hot coming to outside. Customer will continue to monitor."
Shaun S.
REFRIGERATOR SAMSUNG RFG297HDRS/XAA "Upon arrival found that unit needs a new evap cover for freezer and also needs new imk installed, ordrng 1 EVAPCOVERFREEZER and 1 IMK"
Kevin S.
DRYER ELECTROLUX EFME517STT0 "Upon inspection unit running really rough, like something in a bind. Inspected rollers ok, idler ok, found lint and item in blower wheel. Pit unit back together and is now working ok. Showed customer."
Shaun S.
REFRIGERATOR GE PFS22MBWAWW "Upon arrival found that freezer thermister is bad not giving proper temp reading, door closer on right side of door busted but there is no availability at this time for replacement of door closer ; ordrng 1 WR55X10025 (sensor,temp ff)"
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Liner has cracks and seal around liner and tubing and checks ok
Kevin S.
REFRIGERATOR SAMSUNG RF28HMEDBSG/AA Customer issue with icemaker not working and ice room frost up. Ordering IM SVC Kit per bulletin.; rqstng P&A on 1 DA82-02673A (IM SVC KIT)
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Error code is ff fan assy and def sencors and ice maker needs repaired per ice maker bulletin; ordrng 1 DA97-12608APW (FF FAN ASSY) and 1 DA96-00660GPW (SENSOR ) and 1 DA97-12540G (AUGER) and 1 DA97-14474C (CONTAINER) and 1 DA97-15217D (IMK)
Kevin M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA FZ fan assAnd ice maker not working properly; ordrng 1 DA97-08059A (INK) and 1 DA97-08062A (DUCT) and 1 DA97-16668A (FAN)
Kevin M.
REFRIGERATOR GE GSS20IEPDWW Installed new def heater & bimetal and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE LFTR1821TFA Unit has no refrigerant in it installed dye drier and recharged unit; used 1 5303918358 (DRIER FILTER) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 Unit needs new control brd and new mullionstrip; ordrng 1 5304510307 (MAIN BRD) and 1 MULLIONSTRIPGRAY#85 (MULLION)
Brad A.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Found icemaker not cycling properly, ordered icemaker.; ordrng 1 Da97-07603b (ICEMAKER)"
Brad A.
REFRIGERATOR GENERAL ELECTRIC LSS25XSWA SS "Found icemaker not cycling properly, water valve not opening with proper voltage applied. Ordered valve and icemaker. Located in the kitchen, manufactured 4/2007; rqstng P&A on 1 WR30X10081 (ice maker) and 1 WR57X10070 (water valve)"
Brad A.
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04 "Installed new thermistor, control, and heater. Unit checks ok."
Brad A.
RANGE - ELECTRIC FRIGIDAIRE n/a Model/ serial tag is not readable. Cannot order parts without model number. AHS would not answer the phone.; schdld next appmnt for 7/17 FRI !
Brad A.
WASHER MAYTAG MVWX655DW1 "Found hub worn, found washplate not able to be removed. Needs washplate and hub kit. Ordered washplate and hub kit.; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)"
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR/AA Installed icemaker kit. Unit checks ok.
Brad A.
WASHER LG WM3570HWA "Found tub bearings worn out making loud noise, unit needs inner basket, front and rear outer tubs. Customer does not want to repair."
Tim R.
REFRIGERATOR HAIER DIDN’T GET MOD Not servicing.
Tim R.
RANGE GE JGBS18DEN4WW Called AHS and informed them due the conditions of the home and infestation we would not service these units at that home.
Tim R.
REFRIGERATOR LG LFX31925ST Reinstalled filter correctly and tested. Unit was getting water to dispenser drain and icemaker. Instructed customer to observe. Also and an EF 1F error code that had popped up she said. But went away.
Tim R.
DRYER KENMORE 110.875616 Fixed top cover and replaced idler. Checks ok; used 1 279640 (PULLEY) from stock
Tim R.
DISHWASHER KENMORE 665.13882K800 "Replace parts listed and tested, checks ok. Unit draining with no issues."
Tim R.
REFRIGERATOR SAMSUNG RF25HMEDBWW/AA Replaced icemaker checks ok ; used 1 DA97-15217D (ICE MAKER) from stock
Tim R.
RANGE BOSCH HGIP056UC/1 Replaced bake and broil ignitor. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FRT17L3FW7 Adjusted freezer door seal and refrigerator door seal. Freezer had frost over everything from door not sealing. Told customer to unplug for 24 hrs and it’ll be good.
Tim R.
DISHWASHER WHIRLPOOL WDT720PADM1 Replaced dispenser. Checks ok; used 1 W10671905 (DISPENSER) from stock
Tim R.
WASHER MAYTAG MVWC465HW2 Fixed broken wire on capacitor. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Re leveled ice maker and cycled. Unit didn’t leak. Was leaking from back portion of icemaker this time out.
Tim R.
DRYER MAYTAG MEDC465HW0 "Adjusted door strike, checks ok"
Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 DRAWER IS NOT OPENING. Plastic shelving components are not covered under extended warranty
Steve M.
MICROWAVE BOSCH HMV5053U Top vent cover tab is broken. Non covered item
Steve M.
WASHER MAYTAG MVWB835DW4 Lid lock error. Unit not completing cycles. Installed new lid lock and calibrated ; used 1 W10810403 (LID LOCK) from stock
Steve M.
WASHER SAMSUNG WF42H5200AF/A2 "Door lock error. Replaced door lock, unit operating ok. ; used 1 DC34-00024B (DOOR LOCK) from stock"
Steve M.
REFRIGERATOR BOSCH B22CS30SNS/01 Unit was turned off on accident. Power switch up near door hinge
Shaun S.
REFRIGERATOR GE GFE26GSHESS "Upon arrival found that duct bill on drain was clogged with debris and needed cleaned out, tech cleared issue also cleaned out duct bill and made necessary adjustments unit checks ok"
Steve M.
DISHWASHER BOSCH SHE55RF5UC/63 Unit not draining due to bent copper drain line
Shaun S.
REFRIGERATOR FRIGIDAIRE LFHG2251TF5 Upon arrival found that unit was operating normally found no noise issue or any defect coming from unit upon checking and running ok
Shaun S.
WASHER SPEED QUEEN ANW9ERSN115TW01 "Upon arrival found that drain pump was making noise as unit ran due to mounting bolt loose on unit, secured bolts ran and checked out, unit checks ok"
Kevin M.
REFRIGERATOR ROPER RT18BKXKQ00 Installed new wiring harness & checks ok
Shaun S.
DISHWASHER JENN AIR JFB2150AWP "Upon arrival found that unit has a defective wash motor, gave customer price for the repair and he declined at this time"
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHK2336TF7 Solenoid was above the wire ofthe bucket adjusted and checks ok
Kevin S.
DISHWASHER KENMORE 665.170024 "Upon inspection unit control and wiring harness is burnt. Looked up parts NLA, unit is quite older and not in very good condition, customer says it had been leaking too... advised to get a newer basic dishwasher for the money. Collected service call fee."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PSCA Cleared ice from ice room fan and checks ok
Kevin M.
REFRIGERATOR GE GSH25JSXL SS Install parts and recharge system EVAP coil got good frost pattern and checked for water leaks and unit checks OK
Tim R.
DISHWASHER FRIGIDAIRE FGHD2465NF1A "Replaced seals and tested still leaking from bottom. 5 years old in the kitchen; rqstng P&A on 1 809006501 (DOOR SEAL), states that autho needed"
Tim R.
MICROWAVE SAMSUNG ME21M706BAG Bad burning smell. No display and not heat before the display went out. Needs door due to display being in door. Control and mag both shorted.; rqstng P&A on 1 DE92-03928C (CONTROL) and 1 DE94-04094B (DOOR) and 1 OM75P-21-ESGN (MAGNETRON )
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Found ice room frozen up, called Techline, talked to Reonte, did a visual chat, they decided that the unit is not repairable. Called Lowes, talked to Janet , told them that the unit is not repairable, told the customer that they will hear from Lowes within 48 hours.Reference 7003853674"
Brad A.
OVEN FRIGIDAIRE FEF366AWA "Installed new timer, overlay, and probe, unit checks ok."
Tim R.
DISHWASHER LG LDT7808ST Needs new main control.; ordrng 1 ##### (MAIN CONTROL)
Brad A.
DRYER KENMORE 110.646424 "Installed new cord, unit checks ok."
Steve M.
MICROWAVE OVEN FRIGIDAIRE FGMV17WNVFA Installed all parts listed to find new transformer is defective keeps blowing fuses installed original transformer and the unit is heating but humming loud. Need another transformer; ordrd 1 5304509476 (TRANSFORMER )
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Icemaker freezing over again previously made adjustments. Still having issues; ordrd 1 DA82-02675A (IMK SVC KIT)
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Replacement control bad showing OPCH on display; ordrd 1 DA82-02675A (IMK SVC KIT (PW))
Steve M.
MICROWAVE BOSCH HMV5053U Customer wants to buy grill cover; ordrd 1 00793413 (GRILL COVER )
Shaun S.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA Found that unit is in need of the service upgrade kit provided by Samsung under service bulletin number ASC20170602002; ordrng 1 DA82-02367A and 1 DA94-02679G and 1 DA97-15217D and 1 DA97-19898A
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Upon arrival found that unit has a busted water ring and top ring is also chewed up and needs replaced along with inner basket ; ordrng 1 203968 (TOP) and 1 39837 (WATER RING ) and 1 719P3 (tub wash asm,ss)"
Kevin S.
WASHER SPEED QUEEN AWN432SP113TW04 Upon inspection when putting unit into any start of new wash cycle no water comes in but motor engages. Water lines had been inspected and water coming through the hoses. Ordering water valve and timer.; ordrng 1 202395P (MIX VALVE) and 1 203387P (TIMER)
Kevin S.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Unit not cooling in fresh food section, customer had frost buildup behind evap stopping the fan and noticed water had leaked out under the crisper while they were away. Also customer has issues with ice maker compartment frosting over, typical of these units. Ordering new evap cover and thermistor and drain leak kit and imk kit. ; rqstng P&A on 1 DA32-10104N (temp sensor) and 1 DA82-01415A (LEAK KIT) and 1 DA82-02714A (IMK SVC KIT) and 1 DA97-12609C (EVAP COVER)"
Kevin S.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Diagnosed the issue the upper tray and handle in freezer; ordrng 1 W11387053 (UPPER TRAY ASSEMBLY)"
Kevin S.
RANGE FRIGIDAIRE FFEF3015LWC "Handle left hand side is stripped, will have to order new handle. Called and talked to manager Angie said to go,ahead and order the part. Office will send them an invoice for billing.; ordrng 1 316545301 (handle,drawer (wht))"
Kevin M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Freezer light switch is open replace switch okd per ken; ordrng 1 WP12466115SP (light switch)
Brad A.
REFRIGERATOR SAMSUNG RF26VABWP/XAA Removed main board to send in for repair.; saved tckt
Kevin M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA Ticket # 4153367017 Sensor container DISP door not working proper need to replace ; ordrng 1 DA97-08223D (CONTAINER ) and 1 DA97-08241C (AUGER ASSY) and 1 DA97-08680G (DOOR DISP)
Brad A.
REFRIGERATOR LG LFX25976SB/00 "Found icemaker not cycling properly, needs icemaker, ordered icemaker.; ordrng 1 AEQ73110205 (ICEMAKER)"
Brad A.
OVEN WHIRLPOOL GGE388LXQ03 "Found control and switch membrane not communicating properly, buttons not responding on touchpad. Ordered control and switch membrane. Located in the kitchen, manufactured 2002.; rqstng P&A on 1 W10321794 (swtch-memb) and 1 W10365417 (cntrl-elec)"
Brad A.
MICROWAVE GE JVM3160DF4BB "Unit keeps blowing fuses due to switch holder and switches not closing properly. Ordered switches, holder, and fuse. Located in the kitchen, manufactured 7/2018; rqstng P&A on 1 WB03X10348 (microwave lever swit) and 1 WB06X10610 (latch board) and 1 WB24X10146 (micro switch(stand o) and 1 WB24X10204 (switch micro) and 1 WB24X10205 (microwave switch) and 1 WB27X11138 (microwave fuse)"
Brad A.
RESIDENTIAL REFR SAMSUNG RH22H9010SR/AA "Found unit getting to cold in ff section, ordered main control and ff sensor. Located in the kitchen, manufactured 2/2014.; rqstng P&A on 1 Da32-10105v (TEMP SENSOR) and 1 UNKNOWN (MAIN CONTROL BOARD)"
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Cleared drain line and reattached hose for defrost drain checks ok.
Tim R.
RANGE GE JBP35DM1WW Checked unit over found that the oven was heating up correctly and all burners were working. Saw small burn mark in cord prongs. But everything on the oven looked fine. Couldn’t get it to trip breaker. Checks ok. No oven issues.
Tim R.
DRYER SAMSUNG DV42H5200EP/A3 Replaced idler. Checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
DISHWASHER BOSCH SHEM3AY55N/01 Cleared soap build up and instructed customer on cleaning and tablet usage.
Tim R.
WASHER SPEED QUEEN AWN63RSN115TW01 Fixed broken door switch. Checks ok
Tim R.
RANGE FRIGIDAIRE FFEF3043LSP Replaced control. Checks ok
Tim R.
DRYER AMANA NED4655EW1 Replaced base hinges. Checks ok.
Tim R.
RANGE FRIGIDAIRE FCRE305LAFA Replaced shorted element. Checks ok; used 1 316075103 (BAKE ELEMENT) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS26D8RS0 Replaced auger. Checks ok
Steve M.
DRYER SAMSUNG DV50K7500EW/A3 Installed new drum assembly dryer is operating and running properly
Steve M.
WASHER MAYTAG MVWB865GW0 03. 70. 21 errors. No functionality errors. Unit tests ok. Recalibrated unit. If customer continues to have issues recommend a new control.
Tim R.
RANGE BOSCH HGI8056UC/01 Replaced cooling fan checks ok
Steve M.
RANGE WHIRLPOOL WFE540H0ES0 Oven not heating due to bad bake element. Installed new element. Unit heating properly.; used 1 W10779716 (BAKE ELEMENT) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW5 Not cooling due to bad defrost timer. Replaced timer. Unit cooling okay ; used 1 241705102 (TIMER) from stock
Tim R.
WASHER GE GTW725BSN0WS Reprogram control and instructed customer on usage. Checks OK
Steve M.
ELECTRIC RANGE FRIGIDAIRE FCRC3005AWA Installed new switch and element is heating properly
Steve M.
DRYER SAMSUNG DV400EWHDWR/AA Unit not heating. Found open heating element. Replaced element. Unit heating ok; used 1 DE486A (ELEMENT) from stock
Shaun S.
MICROWAVE MAYTAG MMV6180WW-2 Upon arrival found that unit has a defective control board after running a series of test on unit along with contacting whirlpool tech support unit will work on sensor cook put not on any time cook. Gave customer est for repair and declined at this time.
Steve M.
DISHWASHER FRIGIDAIRE FGID2466QF5A Dishwasher operating properly. Possibly electrical outlet behind the dishwasher which it is plugged into had a poor connection inside of the plug head