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Kevin S.
DRYER SPEED QUEEN ADEE9RGS175TW01 Warranty work per bulletin FB18-28R1
Kevin S.
WASHER ROPER RTW4516FW2 "Customers unit was not responding, customer had tried unplugging and plugging unit back in. At arrival, unit was unplugged, i plugged in unit, and had held start/stop button to cancel out. Ran diagnostics, checked ok. Ran a rinse and spin, unit checked ok. Told customer to let us know if further issue."
Kevin S.
REFRIGERATOR FRIGIDAIRE LGHB2869TF4 Customer stated unit not making ice. Found the fill tube iced over internally... Removed ice and used steam to clear. Inspected for frost or air leaks. Never really noted but small bit on bottom right of ice container. Used some silicone and also closed up the backside of cabinet where water lines come in. Cycled water and icemaker ok.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TB0 Ordered new compressor with electronics compressor is overheating kicking out on overload; rqstng P&A on 1 5303918659 (compressor)
Kevin M.
REFRIGERATOR LG LMXC23746S/01 Not making noise at this time but from description of the customer sounds like a compressor humming during compressor running
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Ice maker is over filling and leaking into the bucket ordered new ice maker & water valve; rqstng P&A on 1 W10349187 (valve) and 1 WPW10300024 (icemaker)
Kevin M.
REFRIGERATOR GE PFSS6PKXASS Install new compressor and re-charged and checked OK
Jeffrey G.
WASHER ELECTROLUX EIFLW50LIW0 Cust.needs to clean out soap disp. Drawer water not syphoning all out. Cust using too much soap. Sud wonÕt drain leaves clothes wet but no water in tub. Flushed unit out until soap suds gone ok
Kevin M.
REFRIGERATOR KENMORE 795.71072.012 Checked water & ice DISP both working good cleaned vent on back
Kevin M.
REFRIGERATOR GE GSS25GGHGCWW Ice bucket was jammed up cleaned and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RFG297HDRS/XAA Installed new filter housing and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Adjusted the fill to the ice was filling to much and checks ok
Jeffrey G.
HOME LAUNDRY - E FRIGIDAIRE FEQ332ES0 Mfd06/07. Cleared drum paddles. Removed coins from them. Ok now. Needs lint filter housing.. grille 143.18; ordrng 1 131845801 (LINT FILTER HOUSING GRILLE)
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Found fill tube plugged up cleaned out and checks OK
Jeffrey G.
RANGE KENMORE 790.9300231 Needs cord and receptacle..201.32 74.95 64.00 12.00 36.32. 14.05tax. Matt okd repair. ; ordrng 1 CORD 4FOOT. and 1 5303935271 (CORD BINDING BLOCK)
Kevin M.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Vendor -Kamisha -wiring shorted out the fans unit non repairable auth#106klam
Kevin M.
REFRIGERATOR SAMSUNG RF267AERS/XAA Install evaporator fan motor assembly And checks ok
Jeffrey G.
RANGE FRIGIDAIRE FFEF3054TSG Replaced L/F burner and switch. Need R/F burner too. ; ordrng 1 RIGHT FRONT BURNER
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSG/AA Installed parts per ice bulletin and took pictures as I went in checks OK
Jeffrey G.
WASHER WHIRLPOOL WTW8500BW0 Bearing out needs outer tub. Also leak from bleach and detergent cups. Cost to fix may exceed replacement cost. Trans. Labor rate. ; rqstng P&A on 1 OUTER TUB and 1 DETERGENT CUP and 1 BLEACH CUP
Jeffrey G.
DISHWASHER KENMORE 665.13019K110 Cleared drain line. Cleaned filter. Run and checked operation ok
Brad A.
DRYER SAMSUNG DV42H5000EW/A3 "Unit will not heat, found heating element open. Ordered new element. Samsung ticket# 4149878830; ordrng 1 DC97-14486A(DN) (HEATING ELEMENT)"
Jeffrey G.
WASHER MAYTAG MVWB880BW0 Bearing out Cust to buy new. May come to shop to our washers.
Brad A.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Found wire pulled away from connector on top of unit that leads to display. Ordered new harness.; ordrng 1 241965906(LOWESPRICE) (TUBING) and 1 242015904(LOWESPRICE) (WIRING HARNESS)
Jeffrey G.
MICROWAVE SAMSUNG ME18H704SFS Replaced sensor run and checked.
Brad A.
RANGE FRIGIDAIRE LFGF3052TFA Found oven temp probe out of ohm range causing erratic temperature readings during bake.; ordrng 1 316233903(DN) (OVEN TEMP PROBE)
Brad A.
OVEN WHIRLPOOL WOC97EC0HZ01 Found oven and microwave doors glass shattered. Damage to door frames also. Ordered doors. Needs authorization.; rqstng P&A on 1 W11028415 (MICROWAVE DOOR) and 1 W11028416 (OVEN DOOR)
Jeffrey G.
REFRIGERATOR ROPER RT18AKXKQ09 Defrost drain clogged.. used steamer and cleared. Raised front of unit.. ok Called h.b.w. They waived deductible. Same water problem.
Jeffrey G.
DRYER HOTPOINT HTDX100ED4WW Replaced drive motor. Run and checked operation. Ok
Jeffrey G.
MICROWAVE OVEN BOSCH HMC80251UC/01 Needs display board. Pt no longer available. 771183.
Jeffrey G.
DISHWASHER WHIRLPOOL WDT710PAYM2 Filter needed cleaned. Run and checked operation ok
Brad A.
DRYER LG DLEX8100V "Installed new idler pulley, unit is working properly. All operations test ok."
Brad A.
WASHER WHIRLPOOL WTW4816FW1 "Unit will not spin or agitate properly, found run capacitor bent. Installed new run capacitor. Unit is working properly.; used 1 W11158830 (TS) (CAPICATOR) from stock"
Tim R.
WASHER WHIRLPOOL WFW92HEFC0 Cleared debris from dispenser and leveled the washer. Checks ok.
Tim R.
WASHER SAMSUNG WA52M8650AV/A4 Check unit over found that the unit wasn’t filling with cold water. Fixed broken wire to fill valve. Checks ok.
Tim R.
RANGE - GAS FRIGIDAIRE FFGF3012TBA Replaced control and overlay. Checks ok; pckd up 1 316220729 (OVERLAY) and 1 316455410 (clock/timer)
Tim R.
DRYER SAMSUNG DVE52M8650V/A3 "Replaced thermistor and thermostat checks ok; used 1 DC32-00007A (THERMISTOR), and 1 DC47-00016A (THEMOSTAT) from stock"
Tim R.
DISHWASHER GE NONE Installed new GE dishwasher removed and disposed of all dishwasher.
Tim R.
DISHWASHER GE GDF530PGM0BB Checked unit over found dispenser wire wasn’t connected. Fixed. Inspection. Checks ok.
Tim R.
REFRIGERATOR KENMORE 363.9452484 Cleared condenser coils and fan. Checks ok.
Tim R.
DISHWASHER FRIGIDAIRE FGID2466QF4A Unit pouring out water from the front of the door and motor and sump area. No repair.
Tim R.
REFRIGERATOR SAMSUNG RF26J7500SR/AA "Replaced ice maker and clips. Checks ok.; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217D (IMK) from stock"
Tim R.
DISHWASHER KITCHEN AID KDTE104ESS2 Replaced control. Due to not turning on the wash motor in other cycles only during express wash. Adjusted door seal for leak. Tested. Checks ok; pckd up 1 W10854225 (cntrl-elec)
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814LWJ "Unit is leaking water from control box. Installed drain ferrule and air restrictor. Tested drain. Unit operating ok; used 1 5303918746 (AIR RESTRICTOR), and 1 A04520001 (DRAIN FERRULE) from stock"
Steve M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Icemaker frosting up. Adjusted fill tube and sealed icebox. Ice bucket is cracked. Installed new ice bucket. Fridge is operating properly.; used 1 DA97-14474C (ICE TRAY) from stock
Steve M.
DRYER LG DLE2515S "Unit is very noisy. Rattling. Installed new belt and 2 font rollers; used 1 4400EL2001F (BELT), and 1 4581EL2002C (ROLLER) from stock"
Steve M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Loud fan noise. Found ice build up in evap fan. Removed ice. Adjusted icemaker fill tube and sealed rear cabinet. Unit operating properly ; used 1 5305877995 (COMPOUND) from stock
Tim R.
WALL OVEN BOSCH HBL8752UCC/01 Hmc80252uc/01 9609049666 checked unit over found no heat needs control and mag and door switches.; saved tckt
Steve G.
REFRIGERATOR KITCHENAID KSRT26DTWH00 "Installed new water switch, new ice chute motor and water valve. Cycle."
Steve G.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Cycled ice maker and I maker would not advance. Installed new ice maker, cycled unit. Test ok.; pckd up 1 W10884390 (icemaker)"
Steve G.
WASHER LG WT1101CW "Customer states that when she is doing a load, the unit will run for 6 hours, and then try to fill up and drain and spin. Customer needs stator/ rotor and main board. Stator and rotor are covered under 10 year manufacture warranty. Labor is not covered to install the stator and rotor. Customer does have POP and picture was taken."
Tim R.
DISHWASHER KENMORE 465.133436 Checked unit over found that the lower unit was draining fine but the upper unit wouldn’t drain when attached to the drain pipe. AHS sending second opinion.
Shawn H.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Checked ice maker and found it froze up again. Service bulletin for issue has been performed already. Thawed ice maker and inspected. Bucket seal is good, dispenser seal is good, water line is good, no packing foam, y clips in, new ice maker installed last service, defrost drain clear, drain heater good, found one small spot that wasn’t sealed. Resealed ice box and advised customer to monitor."
Shawn H.
REFRIGERATOR GE CTX18LYYCRWH "Checked unit and found defrost drain clogged. Ice built up in damper causing no cool in fresh food section. Defrost heater is good, defrost timer good, evap fan good, cold control good, compressor good, and good frost pattern. Cleared defrost drain and all is good. Ok from Tara."
Steve M.
DRYER MAYTAG MGDB765FW0 "Unit not heating. Burner won’t ignite. Replaced igniter, dryer heating properly.; ordrng 1 279311(TS) (ignitor kit & bracke)"
Shawn H.
DISHWASHER FRIGIDAIRE GLD2450RDS0 Checked unit and found main control getting voltage but not powering up. Unit needs main control. Called Joe with estimate and they are going to replace the unit rather than repair.
Steve M.
WASHER WHIRLPOOL WTW7040DW0 Unit not washing. Unit needs new agitator.; ordrd 1 W10775188 (washplate)
Shawn H.
WASHER ROPER RTW4516FW2 Installed all provided parts and ran to test. All ok.
Steve M.
WASHER WHIRLPOOL WFW94HEAW0 Door boot catching clothes. Found broken door boot spring. Installed new retainer spring to hold a boot in place; ordrng 1 W11218344.(TS) (DOOR BOOT RETAINER)
Shawn H.
RANGE GE JB640DP1CC Installed all provided parts and ran to test. All ok.
Steve M.
DISHWASHER WHIRLPOOL WDT720PADM1 Unit not drying dishes. Found stuck float switch. Replaced switch. Test ran and found no problems.; ordrng 1 WPW10195039(TS) (float switch)
Shaun S.
DRYER FRIGIDAIRE FASE7021NW2 "Tech found that unit giving a E-64 error code upon arrival, unit has a defective heating element. Removed and replaced element on unit, ran and checked out, unit checks ok upon techs departure ; used 1 134792700 (ELEMENT) from stock"
Shaun S.
DRYER KENMORE 11062202101 "Removed and replaced defective idler pulley and broken belt, ran and checked out, unit checks ok upon techs departure"
Shaun S.
DISHWASHER FRIGIDAIRE FGID2466QD1A "Upon arrival found that unit was missing splash guards in bottom corners of dishwasher, tech installed new guards ran unit, found no water leaking at this time, customer to let us know if problem persis; used 1 154701001 (SPLASH SHIELD) from stock"
Steve M.
DISHWASHER SAMSUNG DW80K7050US/AA Unit leaking water. Found faulty water valve. Installed new valve. Dishwasher running properly; ordrng 1 DD81-02065A (VALVE)
Shaun S.
DRYER LG DLE2515S "Upon arrival and trying to test unit, found that board on unit not functioning correctly, contacted DAP for pricing and part number and found that parts needed are NLA, informed customer of situation."
Shaun S.
MICROWAVE SAMSUNG MC17J8000CS/AA "Upon arrival removed and replaced main board on unit, ran and checked out, unit checks ok upon techs departure"
Steve G.
REFRIGERATOR BOSCH B26FT50SNS/01 Customer states that the unit is not cooling. Found that the unit is not going into defrost mode. ; ordrng 1 1111 (MAIN BOARD) and 1 2222 (EVAP MOTOR FREEZER) and 1 3333 (BI-METAL FREEZER) and 1 44444 (HEATER FREEZER)
Steve G.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 Customer states that we are the third company out. Both companies states that the customer needs a seal system job. Tech found out that the freezer was fine and the fridge was not cooling properly. found that the refrigerator evap was not going into defrost mode. Tech adv customer the process and that they will have to shut down unit for 2 days prior to returning with parts. ; rqstng P&A on 1 WPW11167902 (EVAP MOTOR WITH WIRE HARNESS AND THERMISTOR. ) and 1 WPW11333076 (CONTROL BOARD)
Kevin S.
WASHER GE UNABLE TO READ. "Customer noted sometimes hitting the power button unit wouldnt come on. Worked with the button and it seems to be better. Both washer and dryer are 9 to 10 years old, and was unable to get clear model and serial number of unit. Customer also noted unit starting to get loud and banging around. Told customer unit has probably met life expectancy and wouldnt recommend repair but replace."
Steve G.
RANGE FRIGIDAIRE FGIF3036TFB Customer states that the unit will start beeping in the middle of the night or any time of the day and no one is cooking or around the unit. ; ordrd 1 FR5304511261 (OVER LAY) and 1 FR5304514664 (CONTROL)
Steve G.
WASHER MAYTAG MVWX500BW0 "Customer states that the unit will not spin out. customer had another company out and they think replaced the motor. Tech had the customer put in a load so he could see how wet the clothes came out. Put the unit into a spin drain mode and the unit would not spin out. Installed new actuator , calibrated the unit and reloaded the washer and put back into a spin and drain. Cycled ; pckd up 1 WPW100006355 (ACTUATORS )"
Kevin M.
REFRIGERATOR FRIGIDAIRE FPD17TPLO Unit needs new compressor Tara declined repair getting new unit
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814QW9B It is hooked up to gfi circuit keeps kicking out plus would need new door gaskets Spoke to Tara & they are going to get tenant another refrigerator
Shawn H.
WASHER WHIRLPOOL GHW9150PW0 Door not closing properly because the hinge pin and bushings are worn causing door to sag. Unit would need hinge assembly replaced but part is no longer available from manufacturer. Submitted online waiting for decision. ; rqstng P&A on 1 WP8181843 (hinge (NLA))
Kevin M.
REFRIGERATOR SAMSUNG RS22HDHPNSR/AA Installed new control board and unit checks OK
Shawn H.
WASHER MAYTAG MVWB765FW3 Checked unit and found it going out of balance causing tub to hit sides. Found one shock worn prematurely causing tub to lean to one side. Unit is level. Advised customer of operation and proper loading to help with out of balance. Unit needs shocks. ; ordrng 1 W11226784 (SHOCK SET)
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESR/AA Installed new filter housing and checks OK
Kevin M.
REFRIGERATOR SAMSUNG RF217ACPN/XAA Installed new mullion flipper and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE GLHS68EEPB5 sealed system leak -non repairable
Shaun S.
WASHER GE GUD27ESSJ0WW "Upon getting lid lock change out on unit, tech was finally able to test unit and find where leak was coming from, upon running and testing unit found that bearing in gearcase is blown, motor rusting out due to water leaking on motor, drain pump also starting to rust along with base of cabinet. Unit will also need new tub seal to stop leak; rqstng P&A on 1 MOTOR and 1 GEARCASE and 1 DRAIN PUMP and 1 OUTER TUB W/ SEAL, states that autho needed"
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBBC/AA unit is nonrepairable bad wiring causing the fans to keep shorting out
Jeffrey G.
WASHER LG WM2277HW Needs drain pump and cold h2o valve.
Jeffrey G.
WASHER SAMSUNG WF42H5200AP/A2 Replaced rotor and stator. Check in spin cycle. Ok
Shaun S.
DISHWASHER KITCHENAID KDTE104ESS3 "Upon arrival,ran and tested unit, found that unit had a loose power lead in junction box on unit, tech repaired power connection, ran and tested product, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR FRIGIDAIRE FFHS2311LBA "Upon arrival found that unit has a door seal issue, not sealing against cabinet properly, along with fealty control in fresh food side, tech also going to replace imk do to it l asking; ordrng 1 CONTROL FF SIDE TOP and 1 FREEZER DOOR GASKET and 1 IMK"
Jeffrey G.
WASHER LG WT7200CW Cust needs to use tub clean cycle. Drain hose good. Water level good. Tub supports check good
Jeffrey G.
WASHER SAMSUNG WF42H5200AF/A2. 11 "Installed all parts listed ,run and checked operation ok"
Jeffrey G.
MICROWAVE OVEN SAMSUNG ME20H705MSS/AA Replaced key pad or door. Run and checked operation ok
Kevin S.
WASHER SAMSUNG WF42H5000AW/A2 "Found unit not spinning out, throwing an 8E error code for hall sensor. Ticket #4149873634; ordrng 1 DC31-00098A (HALL SENSOR)"
Kevin S.
DISHWASHER FRIGIDAIRE LFID2426TF2A "Unit is a dishwasher, not a washer... unit will not drain or even attempt to run pump. Voltage is coming in, check for blockages. The spray arm, glass trap, and have damage from improper installation from customer having removed and had come loose, having a melted spots from heater calrod. Also missing catch screen. Changed to lowes billing.; rqstng P&A on 1 5304506518 (trap) and 1 5304506533 (base) and 1 5304506660 (spray arm) and 1 A00126401 (pump assembly)"
Kevin S.
WASHER GE GTW330ASK4WW "Connected unit, found water leaking from small crack in the water valve assembly. Will replace.; ordrng 1 WH13X25296 (water valve gasket a)"
Kevin S.
WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostics found unit would not drain out water. Removed water, checked for blockages to and in drain pump found none. Manually ran drain pump test, checked for voltage coming to pump ok. Checked ohm reading at J2 connector across pins 2 and 3 found open value. Will replace pump.; ordrng 1 W10876600 (drain pump)"
Kevin M.
REFRIGERATOR GE GFSS6KKYCSS Found unit frosted up fresh food fan assembly and sensor needs replaced; ordrng 1 WR13X10808 (asm cover-evap ref) and 1 WR23X10582 (sensor assy)
Jeffrey G.
RANGE MAYTAG CHE9800BCB E.o.c. No longer available. Cust pd. Deductible ck#2489. Called c.h w they said to put on line at CHWclaims.com Parts house didn5 give any pt. Number. Unit from the 1990s.
Jeffrey G.
DRYER SAMSUNG DV48J7700EW/A2 Needs relay board in console. Dc92-01624f 64.00-74.95 147.76. Tax21.50m m; ordrng 1 DC92-01624F (RELAY BOARD)
Jeffrey G.
MICROWAVE SAMSUNG SMH1816S Needs display board.; ordrng 1 DC92-02329F (BOARD)
Brad A.
DRYER SAMSUNG DVE52M7750W/A3 "Unit will not power on. Found thermal cut off open, ordered thermal cut off. ordrng 1 WP35001193(DN) (THERMAL CUT OFF)"
Tim R.
MICROWAVE SAMSUNG ME18H704SFS Replaced shorted. Intros and gas sensor. Checks ok.
Tim R.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced door seal due to leak. Checks ok.; pckd up 1 W10300924 (door seal)
Tim R.
WASHER WHIRLPOOL WFW5620HW0 Replaced spring clamp on washer due to leak. Ok; pckd up 1 356138 (clamp hose)
Tim R.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Replaced evaporator fan due to shorted out. Checks ok.; pckd up 1 242077702 (motor)
Tim R.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Checked unit over found that the door paddle wasnÕt engaging the micro-switch. Adjusted door paddle and micro switch. checks ok.
Tim R.
WASHER WHIRLPOOL WTW5000DW2 Replaced gear case due to tubbing and grinding noise.; pckd up 1 W11035751 (gearcase)
Tim R.
WASHER MAYTAG MVWB865GC0 Replaced gear case due too loud grinding noise.checks ok; pckd up 1 W10811956 (drum assy)
Tim R.
REFRIGERATOR HOTPOINT HSS25GFPHWW Checked unit over found shorted electronic control and burnt and shorted out wires going into the cabinet. No repair possible. Submitted to HBW for replacement.
Tim R.
DRYER LG DLE2140W Checked unit over no noises working properly. Customer to observe.
Tim R.
WASHER AMANA GTWN5050M0WS Replaced fill valve. Checks ok
Tim R.
OVEN WHIRLPOOL WEE510F0FS0 Replaced shorted control. Checks ok
Tim R.
DRYER SAMSUNG DV42H5000EW/A3 Replaced shorted heater. Checks ok.; used 1 DC97-14486A (ELEMENT) from stock
Tim R.
DRYER SAMSUNG DV45K6200EZ/A3 Adjusted door. Checks ok.
Tim R.
DRYER SAMSUNG DV42H5200EW/A3 Replaced idler pulley and fixed heater wiring. Ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve M.
DRYER MAYTAG MEDX655DW1 Installed new control panel and start switch. Dryer is functioning properly
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA Icemaker is not cycling. Found the icemaker turned off. Customer instruct on control functions of the unit.Ticket 4149862232
Steve M.
WASHER WHIRLPOOL WTW7500GC2 Washer making noise during the cycle. Noisy clacking in wash cycle. Found loose bolt on motor rotor. Tightened bolt with impact. Ran washer through diagnostics. Washer checked ok.
Steve M.
WASHER ELECTROLUX EFLW317TIW1 "Washer is not spinning. Found left rear shock pin missing, laying in bottom of unit. Reinstalled pin to hold shock in position. Washer spinning out properly."
Steve M.
DRYER SAMSUNG DV48H7400EW/A2 "Unit wasnÕt heating. Replaced heater and fuse. Dryer now heating properly.; used 1 DC47-00016A (THERMOSTAT), and 1 DC97-14486A (ELEMENT) from stock"
Steve M.
COOKTOP FISHER PAYKEL CG365DWACX1 Installed new igniter. Igniter works.
Steve G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer states that the water coming out of the unit is warm. Tech did show the customer how the water lines are ran. Explain to customer that the water line goes under the unit causing the first glass of water to be warm. And did show the customer the water tank.
Steve G.
REFRIGERATOR GE 111111 Customer states that she is not getting any ice. Cycled ice maker and unit did cycle but did notice that the ice mole was leaking. Customer needs ice maker. Customer is going to take a hair dryer to the freezer door and thaw out the water line. Model tag sticker is rub off.
Steve G.
DISHWASHER FRIGIDAIRE FGID2466QF41 Customer states that the unit has been leaking. Another company was out and did not resolve the issue. Installed new door gasket and lower spray arm. Load test. ; pckd up 1 5304500204 (gasket) and 1 5304507158 (SPRAY ARM)
Steve G.
WASHER MAYTAG MVWB850YW1 Customer states that the unit is leaking and sounds like a jet airplane. Customer needs outer tub and stater and rotor. Customer is not going to repair.
Steve G.
DISHWASHER GE GDF510PSD1SS "Installed new soap dispenser, door gasket and tub seal. Load test."
Steve G.
DRYER SAMSUNG DV48J7770EP/A2 01 Customer states that the unit is making a loud squealing noise. Found that the left rear roller was seized up. Installed new roller. Cycled.; pckd up 2 DC97-16782As
Steve G.
DISHWASHER MAYTAG MDB6000AWA "Customer states that the unit is not washing... tech did a load test, place several glass up right. The glasses did fill up within 5 minutes. Adv customer that the motor is working fine. Did give customer helpful tips on use and care."
Shawn H.
WASHER LG WM2277HW Found cold water valve leaking from solenoid. Replaced valve and ran to test. No more leaks. All ok.; used 1 5220FR2075L (WATER VALVE) from stock
Shawn H.
REFRIGERATOR FRIGIDAIRE GLRS234ZAB1 Found damper motor stuck open. Replaced and ran to test. All ok. ; pckd up 1 5304482075 (control box kit)
Shawn H.
WASHER MAYTAG MAV2755AWW Checked unit and found drain pump noisy. Unit needs drain pump. Installed new drain pump and ran to test. No leaks and noise is gone.
Shaun S.
WASHER LG WT1101CW "Removed and replaced user interface and main control on unit, ran and checked out, tech also found cold water very slow entering unit, tech found that inlet screen on back of fill valve clogged with sediment, cleared valve, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Upon arrival found that imk was defective on unit, mold cracked and leaking water into ice bucket causing all the ice to freeze together and then wonÕt dispense, removed a replaced imk on unit, ran and checked ok ; used 1 241798224 (IMK) from stock"
Kevin M.
REFRIGERATOR KENMORE 25361502400 Unit needs new EVAP fan motor and def timer Tara declined repair charge SC
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBS/AA "Repaired per ice maker bullet main problem was fill tube was in to far and took pictures; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217D (IMK) from stock"
Kevin M.
REFRIGERATOR FRIGIDAIRE FPHB2899LF6 Installed new icemaker air handler and clean drain to icemaker and checks OK
Kevin M.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Installed parts listed and checks ok
Steve M.
WASHER MAYTAG MVWB835DW3 F6 E2 communicative error. Replace console and main.Need autho to order from marcone; rqstng P&A on 1 W10861510(ORDERMARCONE) (CONSOLE ) and 1 W11100602(ORDERMARCONE) (CONTROL )
Jeffrey G.
DRYER MAYTAG DE610. 01 Venting to outside clogged. Gave cust card for vent wizard.
Jeffrey G.
RANGE GE P24C04JWH Found bad cartridge fuse. Changed fuse and checked power to range ok called Matt to get okÕd. Got ok from Tara
Steve G.
REFRIGERATOR SAMSUNG RF28JBEDBSG Customer states that she is not getting ice. Tech had to thaw out ice room. Installed new ice maker and unit already had the clips. Tech did seal up the ice room gaps cycled; ordrng 1 DA97-15217DTS (ICE MAKER )
Jeffrey G.
WASHER SAMSUNG 0 Fabric softer clogging siphon break. Found added call after leaving.
Jeffrey G.
DRYER MAYTAG MEDX655DW1 Removed a small nut from front drum felt seal. Run and checked operation ok
Steve G.
RANGE GE JGB850SEF3SS Customer states that unit was working last time out and now the unit is getting power to the igniter but weak. Customer approved the est.; ordrng 1 WB18X26050 (electrodes & harness)
Brad A.
REFRIGERATOR SAMSUNG RF260BEAESR/AA "Installed dye filter, charged system. Unit cooling properly, found crack in floor of freezer. Called Techline, talked to Alex, they were able to take pictures through visual support. Found the unit to be not repairable. Submitting for exchange. (7003062859) talked to RTM and informed her about the unit."
Shawn H.
RANGE LG LRE3061ST/00 Checked unit and found touchpad not responding to input for right side burners. Unit needs touch pad.; ordrng 1 AGM73551661 (CONTROL PANEL)
Shawn H.
WASHER SAMSUNG WA48H7400AW/A2 Checked into and found fabric softener dispenser cracked. Unit needs dispenser. ; ordrng 1 DC97-16963G (DISPENSER )
Shaun S.
RANGE LG LRE3061BD Found that main board will not reset and display board numbers not all lighting up; ordrng 1 MAIN BOARD and 1 DISPLAY BOARD
Shaun S.
WASHER WHIRLPOOL WTW4900BW0 "Found that bearing is blown in gear case, motor rusted out and control board not all lights work properly all the time; rqstng P&A on 1 GEARCASE and 1 MOTOR and 1 MAIN BOARD, states that autho needed"
Shaun S.
WASHER SAMSUNG WA50K8600AV/A2 "Customer complaint of load being off balance, getting UR error code, supports and meme sensor needs changed on unit; ordrng 1 SUPPORT RODS and 1 MEMS SENSOR"
Shaun S.
DISHWASHER FRIGIDAIRE PLD2850RDC2 "Upon checking out unit found water leaking from heating element lock nuts, needs replaced causing element not to seal; ordrng 2 154106202 (nut)s"
Kevin S.
OVEN WHIRLPOOL WGE745C0FS00 "damage to upper oven door assembly, broken glass. ; rqstng P&A on 1 W10877562 (glass-door)"
Kevin M.
REFRIGERATOR BO SAMSUNG RF220NCTASR/AA IMK is not advancing needs to order new Ice maker; ordrng 1 DA97-07603A (IMK )
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSG/AA Needs repaired per ice bulletin; ordrng 1 DA82-02367A (CLIPS ) and 1 DA97-14474C (BBUCKET) and 1 DA97-15217D (IMK)
Kevin M.
REFRIGERATOR GE PSHS6TGXBDSS "Found faulty def heater and main brd; ordrng 1 WR51X10055 (heater,defrost) and 1 WR55X10775 (main board)"
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Customer already had unit pulled out took pictures of floor customer stated the leaking of the unit caused the floor damage so I did not move the unit at all Installed new leak kit and cleaned def drain; used 1 DA82-01415A (LEAK KIT) from stock
Jeffrey G.
DRYER SAMSUNG DV42H5600EW/A3 Replaced heater. Run and checked operation Dc93-00154a 165.04-110.32; ordrng 1 DC93-00154AT.S. (HEATER T.S.)
Jeffrey G.
OVEN WHIRLPOOL RF369LXPB2 Replaced lg r/r burner and receptacle.tightend L2 connection at cord block. Ok est.okd; ordrng 1 316442301 (LG BURNER T.S.) and 1 5303935058 (BURNER BLOCK)
Jeffrey G.
OVEN LG LRE3061BD/00 Installed oven pcb. Needs main P.C.B. ; ordrng 1 AGM73551660 (PARTS ASSEMBLY)
Brad A.
RANGE FRIGIDAIRE FGES3065PFM "found unit off by 1/8 inch from one side of the unit to the other. Spoke to Techline, spoke to Eric, file number 82504798. Through video chat was able to show tech how the console looked higher on one side than the other. Vendor is evaluating the pictures and video to determine if the unit should be replaced."
Brad A.
DRYER LG DLEX8100V Found idler pulley making loud noise. Ordered new pulley.; ordrng 1 4560EL3001A(DN) (IDLER PULLEY)
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Unit is cooling properly. FF and FR door handles missing. Ordered handles.; ordrng 1 240381301(LOWESPRICE) (PLUG) and 2 5303918823(LOWESPRICE) (HANDLE )s
Tim R.
ELECTRIC RANGE FRIGIDAIRE FFEF3016USB Replaced control. Checks ok; ordrng 1 5304508925(TS) (CONTROL )
Steve G.
REFRIGERATOR SAMSUNG RF28K9070SG/AA "Customer states that the unit is not making ice and that the customer has to keep thawing out ice bucket. Installed new ice maker asssy, clips and sealant . Thawed out unit and sealed up the gaps in the ice room. Cycled ice maker. ; ordrng 1 DA81=05595ATS (SEALANT) and 1 DA82-02367ATS (CLIPS) and 1 DA97-15217DTS (ICE MAKER )"
Tim R.
DISHWASHER LG LDF5545ST Checked unit over found bad connection on control board. Fixed connection. Checks ok.
Shawn H.
RANGE GE JB640DP1CC Checked unit and found connector for rf burner shorted. Repaired connector and ran to test. Burner operates correctly now. Lr burner switch is loose and shorting out intermittently. Unit needs lr infinite switch. ; ordrng 1 WB24T10146 (range surface elemen)
Tim R.
MICROWAVE GE PEB7227BL1TS Checked unit over microwave installed correctly cut out is correct. After six or seven minutes unit would form a large amount of condensation on top of the oven and in around the display of the oven. Talk to tech line and they are putting the unit in for replacement per John Perry. File number 190401Ð006399
Tim R.
REFRIGERATOR GE TBX22PASNRWW Checked unit over found a cracked liner causing unit to leak. No repair.
Tim R.
WASHER KENMORE 110.247123 Replaced hot water fill valve unit checks OK
Tim R.
DISHWASHER BOSCH SHPM65W55N/11 Checked unit over found leaking at fill valve. Found hose clamp for fill line not secured properly on fill valve. Adjusted clamp checks ok
Shaun S.
DRYER KENMORE 11062202101 "Upon arrival, tech found that unit has a defective idler pulley and a broken belt on unit also, both pieces need replaced; ordrng 1 341241 (belt,drive) and 1 691366 (idler pulley)"
Tim R.
REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA "Replaced icemaker and clips. Checks ok.; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217D (IMK) from stock"
Tim R.
REFRIGERATOR LG LFX33975ST/05 Replaced filters. Checks ok.
Shaun S.
WASHER HOTPOINT HTW240ASK4WS "Found noise coming from unit only when itÕs in agitation cycled, ran unit through a spin and drain and made no noise; ordrng 1 BELT and 1 PULLEY"
Tim R.
DRYER SAMSUNG DV56H9100EG/A2 Replaced idler and repaired motor wiring.; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
WASHER LG WT5001CW Checked unit over was working and functioning properly when I was at the home testing it. If it does continue to act up we will needs to replace the control. Let customer know pricing.
Steve M.
REFRIGERATOR FRIGIDAIRE LGHD2369TF4 Icemaker is not working. Found frozen fill tube in ceiling of cabinet. Doubled up icebox gasket. Installed permugum rear of unit at water fill tube. Icemaker filling properly.; used 1 5305877995 (COMPOUND) from stock
Steve M.
WASHER SPEED QUEEN AWN432SP113TW04 "Unit making a lot of noise during agitate and spin installed new pump assembly and idler kit. Unit is running quiet no problems found; used 1 201566P (PUMP ASSY), and 1 959P3 (IDLER) from stock"
Steve M.
REFRIGERATOR WHIRLPOOL ED5PHAXMB10 Unit not cooling. Compressor is rattling very loud. Need comp kit and tubing kit.Customer declined
Kevin S.
WASHER GE GTW330ASK4WW "Will need to move out another time, need too, to remove tub nut.; schdld next appmnt for 4/5 FRI !"
Steve M.
DRYER SAMSUNG DV48J7770EP/A2 Noisy operation. Found seized idler pulley. Installed new pulley. Dryer running properly.; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE n/a Unit leaking water. Adjusted drain pan for defrost run off. Applied extra seal to ensure proper drainage.
Kevin M.
REFRIGERATOR SAMSUNG RFG297HDRS/XAA Water valve in the filter housing not opening and closing properly; ordrng 1 DA97-11433A (FILTER HOUSING)
Steve M.
WASHER SAMSUNG WF45M5500AZ/A5 Installed new door boot. Washer is no longer leaking.
Steve M.
WASHER GE GTW330ASK4WW "Unit will not spin close out. Found pressure sensor error. Found that unit was not responding to water level changes. Cleared air trap outside of the tub, factory defect in tub mold so proper reading can be sent to main control. Test ran unit washer is operating properly"
Kevin M.
REFRIGERATOR SAMSUNG RF267AERS/XAA Ice built up on EVAP fan motor needs replaced; ordrng 1 DA97-07190G (FF EVAP FAN ASSY)
Steve M.
RANGE KENMORE RB658001WH Oven light is not working. Found no power at light socket. Repaired wiring at light switch. Oven light is working properly.
Steve G.
WASHER LG WT5680HWA /01 Customer states that the wash plate bolt came off. Last time out tech reinstalled the bolt. Customer used the unit and the wash plate came off. tech took pictures that shaft to see if any cracks are in the shaft. Customer states that she has an extended warranty thru Home Depot. Customer was suppose to call tech back. Did not hear from the customer.
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESR/AA Unit needs new complete filter housing water valve not opening and closing properly; ordrng 1 DA97-12662A
Kevin M.
REFRIGERATOR SAMSUNG RF217ACPN/XAA Spring broke on mullion order new Mullion to be installed; ordrng 1 DA97-07661C (FLIPPER)
Steve G.
WASHER WHIRLPOOL WTW4816FW Installed new control board. Calibration was done. Cycled
Steve G.
WASHER MAYTAG MVWC400XW2 "Customer states that the unit is not draining well,and smells.cycled unit and the unit is drawing well. Calibration was done on the unit. Secure drain line with zip tie"
Steve G.
DRYER WHIRLPOOL 110.6800201 "Customer states that the dryer makes a thumping noise, and loud. Found that the idler pulley was bad. Installed new idler pulley. Cycled; pckd up 1 W10837240 (bracket)"
Kevin M.
REFRIGERATOR WHIRLPOOL GD25DIXHS00 DISP motor is locked called Katie HBW auth #531541212486
Kevin M.
REFRIGERATOR WHIRLPOOL GD25DIXHS00 Ice motor locked up not covered; ordrng 1 W11170227 (MOTOR)
Shawn H.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed all provided parts and ran to test. Advised customer itÕd be 24 hours before ice production.
Shawn H.
MICROWAVE FRIGIDAIRE FGMV175QWA "Roughed up bare spots, touched up paint. Advised customer to allow 24 hours for paint to set."
Jeffrey G.
DRYER GE HTDX100ED4WW Needs drive motor. ; ordrng 1 MOTOR DR.
Shawn H.
WASHER LG WM3670HVA Installed all provided parts. Ran to test. All ok.
Jeffrey G.
RANGE FRIGIDAIRE FFEF3054TSG Needs L/F burner and switch. ; ordrng 1 L/F BURNER and 1 L/F SWITCH
Shawn H.
DRYER MAYTAG MEDC415EW1 Checked unit and found it not getting proper voltage. Only getting one leg of 240v. Issue is with electric.
Jeffrey G.
RANGE ELECTROLUX EW36CC55GS2 All parts Inst.. need unit pulled to shop. Replaced boards tech line said to replace but unit still not working. Need more info on this unit. ; saved tckt
Shaun S.
FREEZER WHIRLPOOL WRX986SIHZ00 "Upon arrival found that evap in fridge compartment was not draining water down through condensation pan as it should do to bring froze over, tech repaired problem removed all ice build up, unit checks ok upon techs departure"