Near Dayton, OH 45403
Tim
Job Details:
03/27/2020
WASHER ESTATE n/a
"Motor and coupler good. Unit starts smoking when in spin due to locked up transmission, inner tub and basket drive. Unit is about 15 to 20 years old in the basement. Base of unit is very rusty where the tub mounts. Unit in poor condition. Not worth repair. Low end unit.; rqstng P&A on 1 3360629 (gear case) and 1 W10389329 (basket) and 1 W10820043 (brake & drive tube)"
Near Tipp City, OH 45371
Steve
Job Details:
03/27/2020
WASHER GE GTWN4250D2WS
Installed parts listed unit operating ok
Near Springfield, OH 45503
Steve
Job Details:
03/27/2020
DRYER MAYTAG MDE9206AYW
Installed new belt and timer. Found broken blower wheel. Needs replaced Shari ordering wheel; saved tckt
Near Tipp City, OH 45371
Steve
Job Details:
03/27/2020
DRYER MAYTAG LDE7304ACE
Replaced broken belt. Unit running heating properly.; used 1 Y312959 (BELT) from stock
Near Middletown, OH 45044
Steve G
Job Details:
03/27/2020
WASHER SAMSUNG WF45M5500AP/A5 51
Customer is getting an AC error code. No communication between the boards. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (CONTROL BOARD. )
Near Vandalia, OH 45377
Steve
Job Details:
03/27/2020
RANGE GE JBS030J3WH
Found burnt wiring harness ends and insulation missing on bake element. Repaired wiring and installed new element. Heating properly Contacted Matt at MMP
Near Springboro, OH 45066
Steve G
Job Details:
03/27/2020
REFRIGERATOR MAYTAG MFI2568AES
Customer states that the unit was leaking and he shut off the water several weeks ago. Then the other day he touch the doors and the doors where hot. Unit was unplug when tech arrived. Unit did start cooling. But unit does have a leak possible coming from the drain pan.
Near Springfield, OH 45506
Steve
Job Details:
03/27/2020
REFRIGERATOR FRIGIDAIRE FPCE21TFL0
"Unit was stuck in defrost. Cycled timer twice into defrost. Let it sit and it ran, it automatically came out of defrost. Told customer if it happened again we can order a new timer."
Near Middletown, OH 45044
Steve G
Job Details:
03/27/2020
OVEN FRIGIDAIRE FPEF3077QFA
F27 error code Communication error; rqstng P&A on 1 316472807 (BOARD) and 1 5304505475 (DISPLAY)
Near Fairborn, OH 45324
Brad Anders
Job Details:
03/27/2020
WASHER SAMSUNG WA40J3000AW/AA
"100 deductible collected-Found motor windings not within ohm value, main control not cycling properly. TMR sensor is open. Ordered sensor, control, and motor. Located in the laundry room. Manufactured 6/2017; rqstng P&A on 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (MOTOR) and 1 UNKNOWN (TMR SENSOR)"
Near Xenia, OH 45385
Brad Anders
Job Details:
03/27/2020
DRYER SAMSUNG DV42H5200EW/A3
"Found idler pulley broken, ordered idler pulley. Needs Samsung ticket created online.; ordrng 1 DC93-00634A (IDLER PULLEY (DN))"
Near Middletown, OH 45042
Steve G
Job Details:
03/27/2020
WASHER SAMSUNG WF350ANP/XAA 01
Found the lock was cracked. Installed new lock. Cycled
Near Springfield, OH 45502
Brad Anders
Job Details:
03/27/2020
REFRIGERATOR GE TFH22PRSAAA
"Found unit not defrosting properly, ordered heater and timer. ; ordrng 1 WR51X442 (heater,defrost) and 1 WR9X489 (control,defrost)"
Near Beckett Ridge, OH 45069
Steve G
Job Details:
03/27/2020
DISHWASHER WHIRLPOOL KDFE104DSS5
Install new main board and install lock cycle test OK
Near New Madison, OH 45346
Kevin
Job Details:
03/27/2020
REFRIGERATOR FRIGIDAIRE FGHB2868TF6
Installed new dye dryer and recharged started getting a frost pattern
Near Dayton, OH 45434
Kevin
Job Details:
03/27/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA
Installed IMk kit and took pictures as I went
Near Spring Valley, OH 45370
Kevin
Job Details:
03/27/2020
REFRIGERATOR SAMSUNG RF4287HARS/XAA
Error code is ice maker replacing icemaker
Near Xenia, OH 45385
Brad Anders
Job Details:
03/27/2020
DRYER SPEED QUEEN ADE4BRGS176TW01
"Installed new knob, unit checks ok."
Near Fairborn, OH 45324
Brad Anders
Job Details:
03/27/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA
"Found icemaker room frozen, installed new icemaker kit. Unit checks ok."
Near Fairborn, OH 45324
Brad Anders
Job Details:
03/27/2020
MICROWAVE GE JVM1850DM1BB
"Installed new magnetron, unit is working properly."
Near Springfield, OH 45506
Brad Anders
Job Details:
03/27/2020
REFRIGERATOR KITCHENAID WRV986FDEM01
Installed new control and inverter box. Unit checks ok.
Near Miamisburg, OH 45342
Tim
Job Details:
03/26/2020
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA
Cleared ice build up around the fan and the inlet lines. Instructed customer no more repair possible.
Near Dayton, OH 45417
Tim
Job Details:
03/26/2020
WASHER MAYTAG PAVT454EWW
Checked unit over found that The transmission was locked up unit would not move at all motor was running and trying to spin and then getting hot and shutting off. Needs a new transmission. Not worth repair
Near Dayton, OH 45429
Tim
Job Details:
03/26/2020
DISHWASHER BOSCH SHXM4AY55N/01
Checked unit over found the steel pipe that the dishwasher is connected to for the drain line is plugged. That’s what burnt up the original motor. Cleared with screw drive instructed customer to call plumber
Near Bellefontaine, OH 43311
Steve
Job Details:
03/26/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ03
Icecubes joined in threes due to water pressure in home being higher than normal. No adjustments can be made to refrigerator.
Near Dayton, OH 45458
Steve G
Job Details:
03/26/2020
DISHWASHER SAMSUNG DW80F600UTS/AA 01
Installed new hose and case brake assembly cycled unit test OK
Near Dayton, OH 45417
Tim
Job Details:
03/26/2020
ELECTRIC RANGE FRIGIDAIRE LFEF3054TFE
Replaced main control and element and fixed broken wire on control. Checks ok
Near Dayton, OH 45426
Tim
Job Details:
03/26/2020
DRYER HOTPOINT NVL333EB4WW
Replaced start switch. Tested. Checks ok
Near New Madison, OH 45346
Kevin
Job Details:
03/26/2020
COOKTOP SAMSUNG NA36N7755TS
"Replaced burner cup, changed out to LP orifice. Checked all burners, unit checks ok."
Near Dayton, OH 45406
Tim
Job Details:
03/26/2020
DRYER SAMSUNG DV48J7770EW/A2 02
Checked unit over and found that burn mark was near the cord but there was no issues with the cord. Adjusted door and seal. Checks OK
Near Dayton, OH 45404
Tim
Job Details:
03/26/2020
WASHER GE WHDSR316G2WW
Checked unit over and found that unit had water damage and motor would not spin or agitate. Needs new wash motor and timer knob. Customer to look for new unit and then let us know. No repair now
Near Beavercreek, OH 45430
Tim
Job Details:
03/26/2020
REFRIG/SIDE-BY-S WHIRLPOOL GD2NHAXMB00
Replaced control. Checks ok
Near Xenia, OH 45385
Kevin
Job Details:
03/26/2020
REFRIGERATOR SAMSUNG RF261BEAESR/AA
Ice maker was turned off turned on and checks ok
Near Dayton, OH 45434
Tim
Job Details:
03/26/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA
Checked unit over found that the unit was dispensing water even after the cup was removed. Pulled filter apart and cleaned valves. Checks ok
Near Dayton, OH 45406
Tim
Job Details:
03/26/2020
WASHER SAMSUNG WA50R5400AW/US
Checked unit over found that the agitator was loose and grinding. Which was keeping the clothes from getting tumbled. Put lock tight on bolt and secured. Checks ok.
Near Springboro, OH 45066
Steve G
Job Details:
03/26/2020
HOME LAUNDRY - E ELECTROLUX EFME627UTT0
Customer states that the unit is leaking water. Installed new water valve. Cycled. ; pckd up 1 137544800 (valve)
Near Covington, OH 45318
Steve
Job Details:
03/26/2020
RANGE THERMADOR PRD366WGU/01
Temp gauge was stuck on 450 from initial heating of the oven. Reset circuit breaker. Test ran on 2 separate pre heat temps. Everything is working ok.
Near Tipp City, OH 45371
Steve
Job Details:
03/26/2020
REFRIGERATOR FRIGIDAIRE FGHB2868TF7
Unit leaking water from filter supply hose to water valve. Found broken end of hose. Snipped off broken section. Hooked all lines back up. No signs of any Leaks
Near Dayton, OH 45458
Steve G
Job Details:
03/26/2020
WASHER WHIRLPOOL WFW8540FW1
Install new main board cycled unit several times each time it came on and did not shut off
Near Monroe, OH 45050
Steve G
Job Details:
03/26/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Unit is not draining. Found that the pump had a piece of glass in the pump assy. Adv customer that this is not covered under warranty.
Near Greenville, OH 45331
Kevin
Job Details:
03/26/2020
DRYER FRIGIDAIRE AEQ6000ES2
"Unit will not run, when you hit start it just hums. Checked receiving 240V at terminal, put unit into diagnostics unit had an E9E error, not listed on tech sheet. Called techline, was able to get unit tumbling when hitting start if you help the drum along. Start windings on motor are bad, techline recommended getting new blower wheel and housing also. Gave estimate for repair, customer wants to talk it over with the wife. Collected service call fee saved estimate."
Near Moraine, OH 45439
Tim
Job Details:
03/26/2020
WASHER AMANA NTW4516FW2
Replaced lid switch. Checks ok; ordrng 1 W11307244(TS) (latch)
Near Dayton, OH 45429
Kevin
Job Details:
03/26/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA
Possible air in lines customer just replaced water filter ran a pitcher of water through it and no dripping
Near Dayton, OH 45458
Tim
Job Details:
03/26/2020
RANGE FRIGIDAIRE FPCF3091LFC
"Talked with the customer and the unit is never shutting off it exceeds 500° anytime she turns it on. She’s going to need a main control due to the relay sticky. We will collect the deductible on the return trip.; rqstng P&A on 1 316560112 (controller), states that autho needed"
Near Dayton, OH 45417
Kevin
Job Details:
03/26/2020
REFRIGERATOR DANBY n/a
Compressor is locked up recommend cust get a new unit not economical to repair unit please send customer a receipt
Near Xenia, OH 45385
Tim
Job Details:
03/26/2020
DISHWASHER WHIRLPOOL WDP370PAHB0
Replaced drain pump. Checks ok; ordrng 1 W10876537(TSDN) (DRAIN PUMP )
Near Tipp City, OH 45371
Kevin
Job Details:
03/26/2020
FREEZER FRIGIDAIRE LFFH1F3QWC
Install defrost timer in checks OK
Near Covington, OH 45318
Steve
Job Details:
03/26/2020
WASHER WHIRLPOOL WFW92HEFW0
"F1E1. F8E2. Acu issue. Drain issue. Won’t fill. Pump won’t run; rqstng P&A on 1 W10864049 (cntrl-elec (MARCONE)) and 1 W11201293 (cntrl-elec (MARCONE)), used 1 W10448876 (SWITCH) from stock"
Near Dayton, OH 45440
Kevin
Job Details:
03/26/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWQ08
Drain hose was not attached re attached and checks ok
Near Dayton, OH 45424
Kevin
Job Details:
03/26/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA
Installed new ff fan assy and checks ok
Near Troy, OH 45373
Steve
Job Details:
03/26/2020
RANGE FRIGIDAIRE LFEF3018TBD
Control is out; ordrd 1 316419145 (OVERLAY) and 1 5304508925 (CONTROLLER)
Near Dayton, OH 45414
Kevin
Job Details:
03/26/2020
REFRIGERATOR SAMSUNG RFG237AARS/XAA
FF fan assy frozen up replaced fan assy
Near Vandalia, OH 45377
Steve
Job Details:
03/26/2020
RANGE GE JBS030J3WH
Bake element out again ; ordrd 1 WB44X5082 (bake unit 208v l.o.)
Near Vandalia, OH 45377
Steve
Job Details:
03/26/2020
WASHER SAMSUNG WF45H6300AG/A2
Found loose inlay for power button assembly. Installed new inlay. Unit operating ok; ordrng 1 DC64-03114A (TOUCH INLAY (DNR))
Near Springboro, OH 45066
Steve G
Job Details:
03/26/2020
DISHWASHER KENMORE 665.170244
Unit clean cycle is flashing 7 times. Unit needs main board. heater is shorted . ; ordrng 1 W8564547 (MAIN BOARD. (NLA JUNE ;LAST YEAR))
Near Washington Township, OH 45458
Kevin
Job Details:
03/26/2020
REFRIGERATOR BO SAMSUNG RF28HFEDBSR/AA
Installed parts per IMk bulletin and took pictures as I went
Near Dayton, OH 45458
Steve G
Job Details:
03/26/2020
WASHER SAMSUNG WA400PJHDWR/AA 01
Installed new wash plate stator and gear case assembly cycled unit unit is washing as it should ; rqstng P&A on 1 1111 (PRESSURE SWITCH ) and 1 2222 (MAIN BOARD )
Near Eaton, OH 45320
Brad Anders
Job Details:
03/26/2020
REFRIGERATOR GE ETS22XBPARCC
"Found freezer door gasket out of place, secured gasket into place, unit is sealing properly. All operations test ok."
Near West Alexandria, OH 45381
Brad Anders
Job Details:
03/26/2020
WASHER MAYTAG MHWZ400TQ01
Found main control not responding in diagnostic mode. Door lock will not engage. Needs main control and door lock. Customer does not want to repair.
Near Englewood, OH 45322
Brad Anders
Job Details:
03/26/2020
WASHER MAYTAG MVWC465HW2
"Installed new control, unit is working properly."
Near Dayton, OH 45405
Brad Anders
Job Details:
03/26/2020
WASHER GE GTW330ASK3WW
"Found unit not responding, needs main control. Found gearcase leaking oil. Needs gearcase replaced. Customer does not want to repair."
Near Waynesville, OH 45068
Steve G
Job Details:
03/26/2020
REFRIGERATOR SAMSUNG RFG297HDRS/XAA 04
Tech pre-order the fans; ordrng 1 1111 (FREEZER BACK WALL WITH FAN ASSY)
Near Dayton, OH 45458
Steve G
Job Details:
03/26/2020
RANGE SAMSUNG NX58J7750SS/AA
Customer was cooking at the time and when he closed the door the door notification came on. Customer did shut off breaker and unit did not reset .; rqstng P&A on 1 1111 (DOOR SWITCH) and 1 2222 (RELAY BOARD. )
Near New Madison, OH 45346
Kevin
Job Details:
03/26/2020
REFRIGERATOR FRIGIDAIRE FGHB2868TF6
" Unit will need a sealed system job. ; ordrng 1 PSEUDOXXXXXX (DYE FILTER)"
Near Springfield, OH 45502
Brad Anders
Job Details:
03/26/2020
REFRIGERATOR SAMSUNG RF4287HARS/XAA
"Found FF door making noise when closing, found build up on hinge, cleaned hinge. Unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details:
03/26/2020
DISHWASHER GE GDF530PGM0WW
Upon inspection found water inlet funnel not attached to the side of the tub and dumping water onto the floor underneath. It appears part locks into place but the little fingers didnt keep attached. Ordering new fill funnel.; ordrng 1 WD49X23818 (funnel service kit)
Near West Alexandria, OH 45381
Brad Anders
Job Details:
03/26/2020
RANGE SAMSUNG NX58K7850SG/AA
"Found upper oven igniter not getting enough voltage to open gas valve. Ordered new igniter. Control is not cycling properly. Ordered main control. Located in the kitchen, manufactured 11/2016; rqstng P&A on 1 Dg94-00520a (IGNITER ) and 1 UNKNOWN (MAIN CONTROL)"
Near Eaton, OH 45320
Brad Anders
Job Details:
03/26/2020
DRYER WHIRLPOOL WED8500DC1
"Found main control and user interface not communicating, unit is giving F6E2 error code. Will not respond in diagnostic mode. Needs new main control and user interface. Located in the laundry room. Manufactured 4/2015.; rqstng P&A on 1 W10739349 (cntrl-elec) and 1 W10847565 (console)"
Near Dayton, OH 45410
Tim
Job Details:
03/25/2020
DRYER WHIRLPOOL WGD5520S00
Replaced thermal fuse. Checks ok.; used 1 3392519 (FUSE) from stock
Near Dayton, OH 45410
Tim
Job Details:
03/25/2020
WASHER MIDEA MAD160S2801
Checked unit over found shorted control and lid lock. Per midea needs new control and lock. No repair per customer.
Near Dayton, OH 45434
Tim
Job Details:
03/25/2020
OVEN FRIGIDAIRE LGEF3043KFP
Replaced door glass due to the handle falling off and door glass dropping out.
Near Beavercreek, OH 45430
Tim
Job Details:
03/25/2020
REFRIGERATOR ROPER RT18AKXKQ01
Cleared frozen drain. Checks ok
Near Dayton, OH 45429
Tim
Job Details:
03/25/2020
DISHWASHER BOSCH SRV53C13UC/46
Replaced control. Checks ok
Near Dayton, OH 45429
Tim
Job Details:
03/25/2020
WASHER LG WT110CW
Replaced clamp on drain hose. Checks ok
Near Sugarcreek Township, OH 45440
Tim
Job Details:
03/25/2020
WASHER LG WM2233HW
Checked unit over found that the back left shock had come off. Reinstalled the shock and leveled the unit. Checks ok. Tested and spun out good.
Near Dayton, OH 45417
Tim
Job Details:
03/25/2020
RANGE GE JGB630DEF1BB
Replaced door glass. Checks ok
Near Dayton, OH 45406
Tim
Job Details:
03/25/2020
WASHER GE GTW220ACK5WW
Replaced fill valve. Checks ok
Near Dayton, OH 45406
Tim
Job Details:
03/25/2020
COOKTOP GE FEC6X9XCCE
Replaced switch. Checks ok.
Near Piqua, OH 45356
Steve
Job Details:
03/25/2020
REFRIGERATOR FRIGIDAIRE LFHB2751TF5
Upper icemaker is not working. Icemaker water linens frozen Over. Applied aluminum tape to water fill line.
Near Vandalia, OH 45377
Steve
Job Details:
03/25/2020
ELECTRIC RANGE JENN AIR XXXX
Right hand cooktop elements are not working properly and oven taking a long time to heat. No identification label available. Cannot service unit. Pictures are attached. Transferring for second opinion Shamika new job number to bill on 7619831. Autho 451242619110
Near Dayton, OH 45426
Tim
Job Details:
03/25/2020
WASHER HOTPOINT HTW200ASK1WW
Needs new motor and capacitor. Due to flooding in the basement. No repair.
Near Vandalia, OH 45377
Steve
Job Details:
03/25/2020
WASHER MAYTAG MVWC416FW1
Found hot water valve has a slow drip from solenoid. Replaced valve. No signs of water leak ; used 1 W11210459 (WATER VALVE) from stock
Near Clayton, OH 45315
Steve
Job Details:
03/25/2020
DRYER SAMSUNG DV50K8600EV/A3
Dryer squeezing while running found drum roller starting to fail. Some worse than others. Replaced all rollers; used 4 DC97-16782A (ROLLER) from stock
Near Englewood, OH 45322
Steve
Job Details:
03/25/2020
RANGE WHIRLPOOL W5CE3024XB00
"All cooktop elements cycling on and off at correct temp. Left front, left rear and right rear med high temps cycling between 375 and 460 depending on the size of burner. Recommended trying different cookware. No fault on the unit"
Near Troy, OH 45373
Steve
Job Details:
03/25/2020
WASHER ELECTROLUX EIFLS55IIW0
Unit leaking small amounts of water from door seal. Found poor seal on glass. Re secured door seal snap ring. Glass is sealing good now. Advised customer to keep glass free of debris as well to ensure clean seal
Near Englewood, OH 45322
Steve
Job Details:
03/25/2020
MICROWAVE WHIRLPOOL WMH1164XWS1
Unit turntable not running due to loose red wire on connector P2-2. Re secured the wire in moles plug. Turn table and surface light working properly.
Near Troy, OH 45373
Steve
Job Details:
03/25/2020
ICEMAKER SAMSUNG RF28HFEDTSR/AA
Lower icemaker not working. Found lower icemaker control was locked. Reset unit. Cycled both icemakers. Everything is working ok.
Near Troy, OH 45373
Steve
Job Details:
03/25/2020
WASHER SAMSUNG WF337AAR/XAA
Fabric softener cup not draining properly. Unit working correctly.
Near West Chester Township, OH 45069
Steve G
Job Details:
03/25/2020
DISHWASHER BOSCH SHX68T55UC/02
Customer states that he is getting several error codes. Did show the customer how to remove the filter and clean customer also has some rust spots on one of the upper rack tines.
Near Lebanon, OH 45036
Steve G
Job Details:
03/25/2020
MICROWAVE GE JVM1851BH06
Installed new main control and two in-line fuses cycled unit test OK
Near Franklin, OH 45005
Steve G
Job Details:
03/25/2020
DRYER MAYTAG MEDB850YW2
Found that the house vent was clog. The customer states that they find water coming from the back of the unit and not water is connected to the unit. Adv customer to have house vent clean out. Did cycle unit several times Adv customer that warranty company does not cover this call since its a house issue. Customer did pay service call fee.
Near Middletown, OH 45042
Steve G
Job Details:
03/25/2020
DRYER MAYTAG MEDC215EW1
Customer had a wire burning smell. Installed new 3 prong cord and terminal block and nuts;. Cycled. ; pckd up 1 279320 (terminal block) and 1 DC3-30-6 (CORD 3 PRONG)
Near Springboro, OH 45066
Steve G
Job Details:
03/25/2020
DISHWASHER LG LDP6809SS
Installed new console. Cycled. unit test OK
Near West Chester Township, OH 45069
Steve G
Job Details:
03/25/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Installed new soap dispenser and main board. Cycled.
Near Centerville, OH 45458
Steve G
Job Details:
03/25/2020
COOKTOP KITCHEN AID KGRS505XSS05
Install new gas valve and burner cap cycled unit test OK
Near Yorkshire, OH 45388
Kevin
Job Details:
03/25/2020
WASHER WHIRLPOOL WTW7300DW0
"Since last arrival, customer took more video of unit making noise so they had pressed the start button to pause it but unit will unlock the lid before tub stops spinning. Not sure if noise coming from lid lock acting up itself. Went ahead and replaced lid lock from truck stock, and suspension springs. Put unit into a quick wash with a small load of towels, unit filled, agitated, and spun without issue. Told customer to continue to monitor.; used 1 W10810403 (LID LOCK) from stock"
Near Greenville, OH 45331
Kevin
Job Details:
03/25/2020
DISHWASHER FRIGIDAIRE FGID2466QD1A
"Found right hand side rail for upper rack off track, clip had come loose but not broken. Showed customer how to reseat in future. Unit checks ok."
Near Versailles, OH 45380
Kevin
Job Details:
03/25/2020
WASHER SAMSUNG WA45H7000AW/A2
Found pressure hose pulled from Tub. Reconnected with spring clamp and added small zip tie to hold in place. Checked unit again to make sure nothing was leaking unit checks ok.
Near Dayton, OH 45419
Kevin
Job Details:
03/25/2020
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA
Ff fan assy is locked up. Installed new ff fan assy and checks ok
Near Dayton, OH 45402
Kevin
Job Details:
03/25/2020
REFRIGERATOR FRIGIDAIRE FRS3LR5ESO
Compressor is locked up