Service History 43 - Authorized Service

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TD4

Near New Lebanon, OH 45345

Kevin

Job Details: 06/18/2021

Cabinet is bowed customer going back to where they purchased unit to get exchanged.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138TFYW00

Near Dayton, OH 45415

Kevin

Job Details: 06/18/2021

Repaired fan motor and checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS0

Near Dayton, OH 45406

Kevin

Job Details: 06/18/2021

Replaced union on waterline at bottom of Freezer door

We serviced a

SAMSUNG REFRIGERATOR

Model RS265TDRS/XAA 02

Near Dayton, OH 45426

Kevin

Job Details: 06/18/2021

Wiring shorted out going into cabinet causing unit to intermittently cool call HBW-Seth-

We serviced a

SAMSUNG DRYER

Model DVE54M8750V/A3

Near Enon, OH 45323

Brad Anders

Job Details: 06/18/2021

"Found control and thermistor not communicating, thermal fuse open, installed new fuse, thermistor, and control. Unit checks ok."

We serviced a

KITCHEN AID DISHWASHER

Model KDTM604KPS0

Near Dayton, OH 45424

Brad Anders

Job Details: 06/18/2021

"Found loose connection at water inlet valve, repaired connection, unit checks ok."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fairborn, OH 45324

Brad Anders

Job Details: 06/18/2021

"Installed new motor, belt, and cam, unit checks ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ER2CHMXPL05

Near Fairborn, OH 45324

Brad Anders

Job Details: 06/18/2021

"Found water leaking into the fresh food section, found evaporator drain clogged, cleared drain, unit checks ok."

We serviced a

KENMORE REFRIGERATOR

Model 106.5179341

Near Fairborn, OH 45324

Brad Anders

Job Details: 06/18/2021

"Installed new icemaker, unit checks ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Casstown, OH 45312

Steve

Job Details: 06/18/2021

Replaced parts, checks ok

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Jamestown, OH 45335

Brad Anders

Job Details: 06/18/2021

"Installed new control, UI, gasket, and vent, unit checks ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSS26C6MFZ00

Near Middletown, OH 45044

Steve G

Job Details: 06/18/2021

Removed kickplate and noticed wire harness had two broken wires, ordering freezer door; ordrng 1 W10839374 (S/s freezer door)

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Saint Paris, OH 43072

Steve

Job Details: 06/18/2021

F codes flashing. Unit is unresponsive. Need controls and lid lock; rqstng P&A on 1 W11135393 (Overlay..) and 1 W11162440 (Control..) and 1 W10810403 (Lid lock..)

We serviced a

FRIGIDAIRE RANGE

Model FFEF3043LSK

Near Dayton, OH 45419

Shawn H

Job Details: 06/18/2021

Customer stated that unit wont heat in bake. Cooktop works fine. Inspected elements and all tested good. Temperature sensor tested good. Ran unit to test. Unit wont heat in bake or broil. Double line relay on control isnt closing. Unit needs control and overlay. ; ordrng 1 5304518660 (EOC) and 1 316220725 (Overlay)

We serviced a

GE FREEZER

Model FUF17DLRDWW

Near Beckett Ridge, OH 45069

Steve G

Job Details: 06/18/2021

Unit is not cooling. Found unit is not going into defrost ; ordrng 1 WR09X31029 (Heater) and 1 WR09X27221 (Defrost sensor) and 1 WR55X30692 (Board)

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Vandalia, OH 45377

Shawn H

Job Details: 06/18/2021

"F5E3 lid unlock failure, F7E1 basket speed fault, F5E2 lid lock failure error codes present. Unit wont advance on in cycle if it cant lock lid. Ran lid lock in diagnostics. It locks and unlocks as it should. Unit is also getting up to full speed in spin. Verified that unit is sensing rpm. Ran auto test to see if unit would proceed. It finished out the auto test with no issues or odd noises. Unit in normal wash cycle to test. Unit would not lock the lid even though it functions in test mode. Unit is making a clunk in agitation. Noise is coming from the gearcase. No loose parts. Unit needs control, gearcase, and drive hub. ; rqstng P&A on 1 W11116594 (Control) and 1 W11454734 (Gearcase) and 1 W10528947 (Drive hub)"

We serviced a

WHIRLPOOL WASHER

Model WFW5090GW

Near Middletown, OH 45044

Sam

Job Details: 06/18/2021

Replaced parts, checks ok

We serviced a

KENMORE DISHWASHER

Model 665.12793K311

Near Dayton, OH 45414

Shawn H

Job Details: 06/18/2021

"Customer states that unit will intermittently work. Sometimes it will finish a cycle others it wont. Forced unit into diagnostics mode. F6E2 fill valve electrical problem error, F5E2 door stuck closed error codes present. Fill valve tests good and within specifications. Door switch does too. Ran unit in test mode. Unit finished test mode with no issues. Ran unit in 1 hour wash to test. ; ordrng 1 W10866117 (Control)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Vandalia, OH 45377

Shawn H

Job Details: 06/18/2021

"Customer states that unit wont agitate and just hums. Ran diagnostics to check for errors. F7E6 motor fault error present. Ran unit in test mode. Unit will spin up to speed but barley agitate. Voltage from control is good. Windings test good. Motor is weak when under load even though it tests good. Unit needs motor. ; ordrng 1 W11497303 (Motor)"

We serviced a

MAYTAG WASHER

Model MVWB850YW

Near Greenville, OH 45331

Kevin

Job Details: 06/18/2021

"Customer claims unit had a load of towels and unit had not spun out. Removed agitator and checked hub, looks like could need replacement. Also checked underneath make sure bolt was tight on washer motor. Only thing left is tub with shaft and bearings. Ordering inner basket and outer tub. Need autho; ordrng 1 W10381078 (Outer tub) and 1 W10549509 (Inner basket), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Monroe, OH 45050

Sam

Job Details: 06/18/2021

Inspected the unit and found an error code for miscommunication. Install control board and the unit would still not respond. Ordering console.; ordrng 1 W10919546 (Console)

We serviced a

SPEED QUEEN WASHER

Model AWN432SP113TW04

Near Greenville, OH 45331

Kevin

Job Details: 06/18/2021

"Unit is making noise from drain pump, customer claimed it had leaked a time or so but recently hasnt. Ordering pump and belt kit. Paid in full.; ordrng 1 Rb150003 (Belt and pump,kit)"

We serviced a

GE DISHWASHER

Model GDF610PGJ6BB

Near Greenville, OH 45331

Kevin

Job Details: 06/18/2021

"Upon arrival customer dishwasher has tried flipping breaker, unit has power no leds, checked to see if cam was tripped. Connected smart hq device, receiving power but unable to pull troubleshooting history on specific unit. Customer claims unit has been randomly beeping, needs both lower control and user interface board. ; ordrng 1 WD21X24250 (Lower main control) and 1 WD21X23709 (Ui control)"

We serviced a

FRIGIDAIRE FREEZER

Model FFFU20F2VW0

Near New Madison, OH 45346

Kevin

Job Details: 06/18/2021

"Upon arrival unit was cooling and working properly. I currently have repair kit per Frigidaire bulletin RF2006 however customer unit is completely full of butchered meat, and doesnt have enough coolers or place to put food in garage. To do repair all shelving has to be removed and air tower removed along with evaporator cover. Will have office call back to,customer to reschedule sometime next week and they will accommodate and have everything out upon arrival.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Kettering, OH 45420

Kevin

Job Details: 06/18/2021

Unit needs repaired per service bulletin; ordrng 1 W11457241 (Service kit) and 1 W10843055 (Cont brd)

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Sugarcreek Township, OH 45440

Kevin

Job Details: 06/18/2021

Ice maker not advancing, ordered new ice maker to be installed ; ordrng 1 WR30X31922 (Imk)

We serviced a

GE OVEN

Model JKS06B0F3BB

Near Fairborn, OH 45324

Brad Anders

Job Details: 06/18/2021

"Found outer glass shattered, customer is responsible for replacing.; rqstng P&A on 1 wb57t10264 (Outer glass)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Dayton, OH 45424

Kevin

Job Details: 06/18/2021

Replaced pantry door called techline-Elija-replace the right side rail-; ordrng 1 Da97-13780b (Right side rail)

We serviced a

GE REFRIGERATOR

Model GFE28GSKHSS

Near Xenia, OH 45385

Brad Anders

Job Details: 06/18/2021

"Found unit working properly, Phil wants a replacement water filter installed. Ordered filter.; ordrng 1 RPWFE (Water filter)"

We serviced a

GE WASHER-DRYER COM

Model GUD24ESSJ0WW

Near Dayton, OH 45402

Tim

Job Details: 06/17/2021

Checked unit over found that the gearcase was grinding and bottom pulley completely stripped out. Unit needs new gear case inner basket and pulley assembly. No repair.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HV

Near Dayton, OH 45432

Tim

Job Details: 06/17/2021

Replaced ignitor and tested and checks ok.

We serviced a

GE RANGE

Model JBS160DM3WW

Near Dayton, OH 45404

Tim

Job Details: 06/17/2021

Disassembled door and fixed door glass and repaired springs. Fixed lower draw that wouldnt slide in and out properly. Tested oven and burners. Checks ok

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Moraine, OH 45439

Tim

Job Details: 06/17/2021

No issues unit functioning normal.

We serviced a

GE RANGE

Model JB735SP1SS

Near Dayton, OH 45420

Tim

Job Details: 06/17/2021

Adjusted draw and tightened down screws. Checks ok

We serviced a

THERMADOR COOKTOP

Model SGS365FS/03

Near Dayton, OH 45429

Tim

Job Details: 06/17/2021

Cleaned out right rear burner that was coated in grease or oil. Tested and checks ok

We serviced a

SAMSUNG REFRIGERATOR

Model RF266AEWP

Near Woodbourne-Hyde Park, OH 45459

Tim

Job Details: 06/17/2021

Disassembled and cleared frozen drain. Checks ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HBS00

Near Dayton, OH 45459

Tim

Job Details: 06/17/2021

Checked unit over found that the refrigerator was not going into defrost. Unit needs new main control and defrost heater. Customer is checking with whirlpool on potential coverage

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204GPS0

Near Dayton, OH 45458

Tim

Job Details: 06/17/2021

Replaced drain pump checks ok. Leak is coming from the customers faucet. Showed her leak. ; used 1 W10348269 (DRAIN PUMP) from stock

We serviced a

BOSCH COOKTOP

Model NGMP056UC/01

Near Dayton, OH 45459

Tim

Job Details: 06/17/2021

Adjusted middle burner switch. Checks ok

We serviced a

ROPER WASHER

Model RTW4641BQ1

Near Fairborn, OH 45324

Tim

Job Details: 06/17/2021

Replaced agitator and showed customer unit working now. Not hooked up to water or power.

We serviced a

KITCHEN AID DISHWASHER

Model KUD124SEDL5

Near Beavercreek, OH 45430

Tim

Job Details: 06/17/2021

Checked unit over, the front of the unit had suds builds up in the bottom of the dishwasher. Cleaned out suds. Looked like the drain line attached to the dishwasher had been leaking. It was not actively leaking but I did remove clamp and adjusted and tightened clamp back down.

We serviced a

GE REFRIGERATOR

Model GFE26JEMNFDS

Near Troy, OH 45373

Steve

Job Details: 06/17/2021

Forced icemaker to cycle unit filled up properly.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18L4JBL

Near Troy, OH 45373

Steve

Job Details: 06/17/2021

Evaporator fan is hitting ice. Removed evaporator cover to find entire air tower frozen up causing fan not to run. Advised customer to keep plenty of space between food product and cover. Do not overfill. Cleared all ice. Unit operating properly.

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS1

Near Bellefontaine, OH 43311

Steve

Job Details: 06/17/2021

Unit not heating due to faulty bake element. Replaced and checks ok; used 1 W10779716 (Bake) from stock

We serviced a

GE FREEZER

Model FUF17SMREWW

Near Urbana, OH 43078

Steve

Job Details: 06/17/2021

Installed new display

We serviced a

FRIGIDAIRE HOME LAUNDRY - E

Model FLCE7522AW2

Near Piqua, OH 45356

Steve

Job Details: 06/17/2021

Dryer is not heating due to faulty wiring in the home

We serviced a

BOSCH DISHWASHER

Model SHXM78Z55N/01

Near Mason, OH 45040

Steve G

Job Details: 06/17/2021

Installed new display board. Tested and checks okay

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA 14

Near Mason, OH 45040

Steve G

Job Details: 06/17/2021

Installed new icemaker upgrade kit, ice container, and sealed ice room. Cycled unit tested OK

We serviced a

SAMSUNG REFRIGERATOR

Model RF20HFENBBC/US

Near Trenton, OH 45067

Steve G

Job Details: 06/17/2021

Customer states that the unit is not freezing. Time of the service call all the meats and everything in the freezer is frozen. Cycled the unit and unit fans did kick on.

We serviced a

BOSCH DISHWASHER

Model SHV45M03UC/48

Near Mason, OH 45040

Steve G

Job Details: 06/17/2021

Replaced parts, checks ok

We serviced a

GE WASHER

Model GTWN2800D1WW

Near Trotwood, OH 45426

Shawn H

Job Details: 06/17/2021

Customer states that unit is leaking water from underneath. No signs of leaks from water lines or valves. Drywall under drain/valve box is wet. Suspect leak is from a clogged house drain backing up. Removed front and no obvious leaks. Ran unit in super load size to test. Unit does not leak in wash cycle. Forced unit into drain and spin. Household drain is backing up and overflowing when unit drains. Showed customer and advised them that a plumber needs to clear the line. Customer also stated that fabric softener dispenser isnt working properly. Dispenser cup had come loose and allowed softener to leak out early. Reassembled and it is good. Calling AHS to inform that they need a plumber. 134CMDM

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTSR/AA

Near Dayton, OH 45426

Shawn H

Job Details: 06/17/2021

Customer stated that after power outage the unit wont make ice and is flashing error codes. It is showing 26c and 8c. Both are related to the lower ice maker. Lower ice maker was removed last year because it shorted. Reset control to clear errors and verified lower ice maker is off at control. Upper ice maker is frosted over and cannot remove ice bucket. Thawed the ice maker with steamer. Removed ice maker to thaw. Forced ice maker to cycle and it is extremely slow. It isnt discharging the cubes and they are binding up. This is why the unit froze. Installed new ice maker and verified it functions. All ok. ; used 1 DA97-15217D (Ice maker) from stock

We serviced a

BOSCH DISHWASHER

Model SHP65T52UC/07

Near Union, OH 45322

Shawn H

Job Details: 06/17/2021

Customer states that unit has repeatedly been showing E24 and E25 errors. Both are drain errors. Customer has cleared sump and hose. Inspected unit and found pump lid in place but loose. Removed and inspected pump. No damage to the impeller or blockages. Ran unit in rinse only to test. Unit is draining out fine. Suspect lid is the issue but unable to verify. Advised customer to run unit. ; used 1 00611322 (Lid) from stock

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US/AA

Near Trotwood, OH 45426

Shawn H

Job Details: 06/17/2021

Customer had baseboard removed. Removed unit from counter and inspected unit ash pump for debris. Found screw in impeller. Removed and reassembled. Ran to test. Unit is still not moving any water. Replaced sump assembly and ran to test. Unit is moving water as it should.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Middletown, OH 45042

Sam

Job Details: 06/17/2021

Installed parts and tested the unit. All checks ok.

We serviced a

LG DRYER

Model DLEX9000V

Near Dayton, OH 45414

Shawn H

Job Details: 06/17/2021

"Customer stated that unit wont come on. Checked unit and found voltage to the neutral at the appliance. Checked outlet and getting same at outlet. Unit wont power on with voltage to neutral. Issue is with outlet, wiring, or breaker. Advised customer to have an electrician come out. Customer wanted door swapped on washer and dryer. Washer door is not reversible. Advised customer to swap washer and dryer position so doors will open apart."

We serviced a

GE DISHWASHER - BUI

Model GDT535PSM4SS

Near Monroe, OH 45050

Sam

Job Details: 06/17/2021

Replaced parts, checks ok

We serviced a

FRIGIDAIRE WASHER

Model FFTW4120SW1

Near Middletown, OH 45044

Sam

Job Details: 06/17/2021

Installed parts and ran test cycle. All checks OK no leaks found

We serviced a

GE DISHWASHER

Model HDF330PGR0WW

Near Middletown, OH 45044

Sam

Job Details: 06/17/2021

Inspected the unit and found the control board faulty and the door switch not responding. Advised the customer of the issues and the parts we would need to order. Customer declined repair at this time. All other checks ok.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2475XTV80

Near Lebanon, OH 45036

Sam

Job Details: 06/17/2021

"Arrived and replaced wheels, the Customer advised he received an email about replacing the unit. Email shows another company was out and deemed the unit to be replaced."

We serviced a

GE WASHER

Model GTW335ASNWW

Near Liberty Township, OH 45044

Sam

Job Details: 06/17/2021

Inspected the unit and found no issues. Customer Complained of the unit being loud during the agitate cycle. I advised them this was normal for this model.

We serviced a

BOSCH WASHER

Model WFVC3300UC/19

Near Waynesville, OH 45068

Sam

Job Details: 06/17/2021

"Inspected unit and found damage to the gearcase and outer basket."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFCA

Near Greenville, OH 45331

Kevin

Job Details: 06/17/2021

"Changed out water valve and user interface. Dispensed water several times in cup, checked for leaks. Unit checks ok"

We serviced a

FRIGIDAIRE DRYER

Model FFLE3911QW0

Near Dayton, OH 45439

Sam

Job Details: 06/17/2021

"Installed parts, ran a test cycle and all checks OK"

We serviced a

GE DISHWASHER

Model GDT665SMN2ES

Near Laura, OH 45337

Kevin

Job Details: 06/17/2021

"Connected smart hq device. Only found a stuck key and non drain issue. At time of arrival unit was drained. Went into diagnostics, proceeded to have unit fill and drain test ok. Then had unit fill and wash test for 10 mins. Unhooked device and manually started 60 min cycle let unit fill then wash and canceled to drain. Suspect possible board issues. Told customer to monitor and use unit, if they call back in will order ui and main control."

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESG/AA

Near Greenville, OH 45331

Kevin

Job Details: 06/17/2021

"Replaced filter housing, after everything was in place turned the water valve back on and noticed it started to drip from the valve itself. Went ahead and pressured and checked the water dispenser etc. all checked ok, no leaks. Talked to management and customers husband about water supply valve, they were able to get out a plumber to take care of issue. Unit checks ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GHSC239DB0

Near Arcanum, OH 45304

Kevin

Job Details: 06/17/2021

"Replaced water dispenser paddle. Tested unit checks ok, no leaks. Customer also had someone change out electrical outlet behind refrigerator. Unit was running and cooling ok."

We serviced a

GE REFRIGERATOR

Model GSE25HMHBHES

Near Xenia, OH 45385

Kevin

Job Details: 06/17/2021

Installed new control board, checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF4

Near Dayton, OH 45426

Kevin

Job Details: 06/17/2021

Damper is stuck open replacing the damper motor; used 1 242303001 (Damper) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138TFYW00

Near Dayton, OH 45415

Kevin

Job Details: 06/17/2021

Evaporator fan frozen up. Replaced fan motor and checks ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2126LS0

Near Dayton, OH 45406

Kevin

Job Details: 06/17/2021

Installed new fan motor and adjusted the doors

We serviced a

MAYTAG REFRIGERATOR

Model MTB2156DEW

Near Dayton, OH 45406

Kevin

Job Details: 06/17/2021

Drain pan is getting brittle and cracking

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LBK

Near Dayton, OH 45439

Kevin

Job Details: 06/17/2021

Replaced control board, checks ok

We serviced a

GE DISHWASHER

Model GDF520PGJ6WW

Near Dayton, OH 45424

Brad Anders

Job Details: 06/17/2021

"Customer is having the unit not power on randomly, unit checked ok when I tested it, if problem persists the control should be replaced. Customer considering repair."

We serviced a

SAMSUNG REFRIGERATOR

Model RF323TEDBSR/AA

Near Dayton, OH 45429

Kevin

Job Details: 06/17/2021

Mullion isnt closing properly and ice maker jamming up and gasket is torn; used 1 Da97-15217d (Imk) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US4A

Near Centerville, OH 45459

Brad Anders

Job Details: 06/17/2021

"Found loose connection at drain pump, repaired connection, unit checks ok."

We serviced a

MAYTAG WASHER

Model MVWC2008W1

Near Springfield, OH 45504

Brad Anders

Job Details: 06/17/2021

"Found drain pump not turning with proper voltage applied, installed new drain pump, unit tests ok."

We serviced a

AMANA RANGE

Model AER6603SFW2

Near Springfield, OH 45506

Brad Anders

Job Details: 06/17/2021

Replaced parts, checks ok

We serviced a

SAMSUNG RANGE

Model NX58M6650WS/AA

Near Springfield, OH 45504

Brad Anders

Job Details: 06/17/2021

"Found igniter not pulling proper amps, installed new igniter, unit checks ok.; used 1 5303935066 (Igniter) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU930PWSS0

Near Dayton, OH 45458

Tim

Job Details: 06/17/2021

"Checked unit over found the unit was not cleaning properly and was leaking from the corner of the tub. Unit needs new wash motor, tub assembly and inner door. Unit is about 15 to 20 years old located in the kitchen; rqstng P&A on 1 W10082654 (Tub) and 1 W10428167 (Motor) and 1 8051463 (Inner door)"

We serviced a

WHIRLPOOL WASHER

Model LSN1000JQ1

Near Dayton, OH 45419

Tim

Job Details: 06/17/2021

Replaced lid switch. Checks ok; ordrng 1 3949247V(TS) (Lid switch)

We serviced a

MIDEA WASHER

Model MLV45N1BWW

Near Piqua, OH 45356

Steve

Job Details: 06/17/2021

Washing machine will not shift gearcase to spin clothing. Possible damage to main control and retractor. Order impact switch as well; ordrng 1 17438000001302 (Impact switch..) and 1 17438000000343 (Retractor..) and 1 17138000020922 (Main control ..)

We serviced a

SAMSUNG WASHER

Model WA45N3050AW/A4

Near Bellefontaine, OH 43311

Steve

Job Details: 06/17/2021

Gearcase is not shifting. Making loud noise. Off balance error codes stored. Need drive assembly with clutch motor and new shocks. Requesting additional labor for gear case replacement; rqstng P&A on 1 DC31-20014C (Clutch motor..) and 1 DC97-16984B (Gearcase..) and 4 Dc97-05280w (Damper..)s

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Bellefontaine, OH 43311

Steve

Job Details: 06/17/2021

"79 73 74 70 error codes. All motor error. Lower harness and motor shorted out and melted the harness. The gear case leaking into motor components has caused damage to main control board. Need all motor components and shifter clutch with new gear case and control. Due to the intensity in cost of repair I am recommending replacement of the washing machine; rqstng P&A on 1 W11409746 (Lower harness..) and 1 W10754448 (Clutch..) and 1 W10915700 (Stator..) and 1 W11455453 (Gearcase ..) and 1 W11024149 (Control..), states that autho needed"

We serviced a

GENERAL ELECTRIC MICROWAVE OVEN

Model JVM7195SK6SS

Near Mason, OH 45040

Steve G

Job Details: 06/17/2021

Unit has no display. ; ordrng 1 1111 (S/s console with board and display)

We serviced a

FRIGIDAIRE MICROWAVE OVEN

Model FGM0226NUFA

Near West Chester Township, OH 45069

Steve G

Job Details: 06/17/2021

Unit is not heating. ; ordrng 1 5304519318 (Thermostat) and 1 5304519337 (Capicator) and 1 5304513459 (Diode)

We serviced a

MAYTAG WASHER

Model MVWC200XW2

Near Englewood, OH 45322

Shawn H

Job Details: 06/17/2021

Customer stated that unit bangs around in spin only. Put unit into diagnostics and found F0E5 off balance error. Suspension set is worn allowing tub to move around more than it should. Tub is sitting low in the left front. No broken or lose suspension. Unit needs suspension set. ; ordrng 1 W10780048 (Suspension set)

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Englewood, OH 45322

Shawn H

Job Details: 06/17/2021

"F3E2 inlet water temperature fault, F0E2 spin limited by water temperature, F2E1 stuck button errors present. None that would cause a noise. Ran unit in spin to test. No abnormal noise. Ran in agitation to test. No abnormal noises. Removed agitator to inspect. Nothing under it causing noise. Nothing under unit is rubbing. Ran with load to test. With weight on the agitator it makes a grinding noise from the gearcase. It has a large amount of end play. Unit needs gearcase assembly. ; rqstng P&A on 1 W11455453 (Gearcase)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFE28GMKQES

Near New Paris, OH 45347

Shawn H

Job Details: 06/17/2021

Customer states that dispenser door and cabinet have a discoloration. Inspected unit and discoloration is from foam residue. Overfill/overspray from factory and it stained the door and cabinet. Unit needs dispenser door and frame cleaned off. ; ordrng 1 Unkown (Left refrigerator door(dispenser side))

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM2

Near Waynesville, OH 45068

Sam

Job Details: 06/17/2021

"Inspected the unit and could not get the control board to go on diagnostics. Ran a test cycle and found the wash motor not spraying and making a little humming sound. Drained the unit and found low water flow from the drain pump and food and gunk buildup in the lower sprayarm, also found the upper rack at the adjusters were both cracked. Ordering parts; rqstng P&A on 1 WPW10605057 (Wash motor) and 1 W10348269 (Drain pump) and 1 W10491331 (Sprayarm) and 1 W11178673 (Control) and 2 W10712395 (Rack adjuster)s"

We serviced a

FRIGIDAIRE RANGE - GAS

Model GCRG3060AFB

Near Liberty Township, OH 45044

Sam

Job Details: 06/17/2021

"Inspected unit and found a faulty element. Ran a test cycle and found the relay board and control board not sending voltage to the element. Ordering parts; ordrng 1 5304516862 (Relay board) and 1 5304523299 (Control), used 1 5303935066 (Igniter) from stock"

We serviced a

WHIRLPOOL ICEMAKER

Model WRF555SDFZ02

Near Bradford, OH 45308

Kevin

Job Details: 06/17/2021

"The issue at hand is that the plastic liner of the dispenser door has wear and a dimple where the door switch presses against causing issue of switch not fully closing therefore intermittent issues of door alarm light comes on the user interface, and not being able to dispense ice etc. Showed customer, door switch itself appears ok and not loose. For quick fix suggested putting a small strip of foam to help added pressure to close switch. Dispenser and solenoid work ok, unit is making ice and ice bucket itself is ok. This is a new issue, and will need a replacement door. ; ordrng 1 W10915642 (Left hand dispenser door stainless)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHB

Near Springboro, OH 45066

Sam

Job Details: 06/17/2021

Inspected unit and found the dampener making a loud noise while its opening and closing. Ordering dampener and will pick up in the morning and install tomorrow.; ordrng 1 W10594330 (Dampener)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF8

Near Dayton, OH 45440

Kevin

Job Details: 06/17/2021

Unit needs new ice maker. The water valve is over filling and shaft bent on container ; ordrng 1 243297613 (Imk) and 1 242093006 (Container) and 1 242253002 (Wv)

We serviced a

FRIGIDAIRE FREEZER

Model FFFU20F2VW0

Near Englewood, OH 45322

Kevin

Job Details: 06/17/2021

Door needs adjusted and fan frozen up; ordrng 1 5303918878 (Fan drain kit) and 4 5303918883 (Shim kit)s and 1 5304523722 (Fan) and 1 5304523741 (Fan)

We serviced a

LG REFRIGERATOR

Model LFXS24623W/01

Near Greenville, OH 45331

Kevin

Job Details: 06/17/2021

"Upon arrival unit was room temperature inside, lights on fan was running, compressor running. Pulled out unit, unplugged, checked compressor compartment for any UV light including condenser, did not see anything. Compressor was very hot to touch. Removed freezer door and evaporator cover, checked again and could not find any leaks, only thing I could see show up was water residue in drip pan on right hand side. Keeping goggles and light on my van. Explained all to customer, unit is unplugged and food had already been moved.; saved tckt"

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FLCE7522AW0

Near Huber Heights, OH 45424

Brad Anders

Job Details: 06/17/2021

"Found pressure switch not communicating with main control, ordered pressure switch.; ordrng 1 5304504885 (Pressure switch)"

We serviced a

FRIGIDAIRE UPRIGHT / CHEST

Model FFFH20F2QWC

Near Enon, OH 45323

Brad Anders

Job Details: 06/17/2021

"Found unit is only getting partial frost pattern, will need dye filter installed to test for leak, ordered dye filter.; ordrng 1 Unknown (Dye filter)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF8

Near Springfield, OH 45503

Brad Anders

Job Details: 06/17/2021

"Unit giving SY EF error code, fan motor not turning properly, ordered control, damper and fan motor.; ordrng 1 5304510307 (Control) and 1 809069201 (Fan motor) and 1 5304508741 (Damper)"

We serviced a

GE MICROWAVE

Model JVM3160DF4BB

Near Fairborn, OH 45324

Brad Anders

Job Details: 06/17/2021

"Found unit continues to blow fuse, ordered latch board and door switches, located in the kitchen.; rqstng P&A on 1 WB06X10610 (Latch board) and 1 WB24X10204 (Switch) and 1 WB24X10205 (Monitor switch) and 1 WB24X10146 (Switch), states that autho needed"