Inspected unit and found no error codes. Found the cold water valve partially shut. Opened valve and ran a diagnostics test. Cold and hot water valves are partially blocked but still running without any issues and putting out enough water flow from the unit to function. Often times the blockage will clear itself. Re-calibrated and reprogrammed board. Ran a manual and automatic test cycle and found no other issues. All checks OK. Advise the customer on the proper amount of detergent to use per manufacturer.

Checked temps, checked ok. Checked for error codes, no error codes. found wiring shorting out in the cabinet to the compressor calling HBW-spoke to Carol-829249261344

Damper was making noise placed and checks ok

Found connector in the cabinet of refrigerator is broken and non repairable contact AHS-Shurrett-107SSHL They will contact the customer

Replaced defrost tstat not going into def called Tara- Matt okd est; used 1 5303918634 (Bimetal) from stock

Installed new fan and switch and returning compressor driers to Dap tomorrow

Error code showed defrost cycle programmed to a longer defrost cycle

Unit not cooling and fan making noise. Unit needs cover and control main board. Control not available and discontinued.

Installed parts listed. Ckd ok

Found mullion bowed in called tech line did visual support with-Russell- file # 84905879 Frigidaire will contact cust within 5-7 days unit is non repairable

Unit ice dispensing as designed. Operates as should.

Installed parts listed. Ckd ok

Pump was faulty. Installed new drain pump and ckd ok. Cx paid via cc $323.39; used 1 4681EA2001T (Pump) from stock

"Installed new support, unit checks ok."

"Found icemaker not cycling properly, freezing up, installed icemaker repair kit, unit checks ok."

Installed parts listed. Ck ok

"Unit making scraping noise, found pieces of a cigarette lighter stuck in drum felt, removed objects, unit tested properly, amount approved by Melissa at Rent A Center."

"Installed main control and display, unit checks ok."

"Unit giving error code for leak, ran unit, tested for leaks, was not able to get unit to leak, found drain hose does not have loop coming from garbage disposal, customer to adjust drain line. Unit checks ok."

Control panel is getting voltage but wont power on. User interface is shorted. ; ordrng 1 WD21X23462 (User interface)

"Found inside of unit rusted, found roller shafts and rollers rusted, making squealing noise, replaced front drum rollers, cleaned roller shafts, unit checks ok. Amount approved by Jeff at showplace.; used 1 349241T (Rollers) from stock"

"Found unit turning itself off during bake cycle, will need main control replaced, control is NLA. Unit cannot be repaired."

Inspected the unit and found the faulty motor. Ordering motor and control in case the relay on the board is bad. Ordering parts; ordrng 1 134693302 (Motor) and 1 5304521373 (Main board)

"Customer states that unit wont fill at times, makes a grinding type noise in spin, and wont unlock when cycle is finished. Ran diagnostics to check for errors. F2E1 stuck button, F1E2 motor drive module over voltage, F0E3 overloaded present. Ran diagnostics to test functions and all work in test mode. Noise during spin is from the rotor. It is loose. Bolt came out. Reinstalled rotor and calibrated. Ran to test again. Unit began to malfunction in test. Lid locked and unlocked several times. Unit needs main control. ; ordrng 1 W11419171 (Control)"

Ice room funnel is frozen needs replaced per bulletin Rf2002 ; ordrng 1 5304522583 (Ice room housing)

Inspected unit and found the icemaker mold filled with ice and would not dump it into the ice bin. Control board and ice bin sensor is bad. The unit is 17 years old Makaylan kitchen. Tech recommends to replace unit due to the age and parts no longer being available.; rqstng P&A on 1 2252199 (Board (nla)) and 1 W10757851 (Optics set)

Unit does not fall into service pointer. Frost build up on fridge evap. Unit not cooling correctly. ; rqstng P&A on 1 W10709318 (Solenoid) and 1 W11087438 (Wire) and 1 W10503500 (Cover) and 1 W10811364 (Board)

Unit knobs melted. Light inside got hot and burnt knobs. Needs parts listed.; rqstng P&A on 5 1111 (Knobs)s

"Installed parts installed. Ckd ok; rqstng P&A on 1 WD15X24711 (Valve) and 1 WD21X24700 (Sensor) and 1 WD12X24657 (Flood sensor), states that autho needed"

"Found water valve assembly leaking, ordered valve assembly.; ordrng 1 WH13X26534 (Valve assembly)"

Customer states that unit vibrates and shakes. Inspected unit and found lint built up one one side of the blower wheel. This causes the blower wheel to go out of balance and vibrate. Cleared blower wheel of lint and ran to test. All ok. No more vibration.

Customer states that unit is making a rubbing/swoosh sound as it tumbles. Nothing visible in drum causing noise. Removed drum and found an end of a drawstring stuck in the felt seal. Removed and ran to test. All ok.

Customer states that unit wouldnt drain out or spin. Checked control for error codes. Unit has lid lock/unlock errors. Lock functions I test mode but isnt being sensed as closed. Replaced lid lock assembly. Unit is sensing lid closed now. All functions work as they should. All ok.

Unit has a vibration from the motor area. Removed front and jumped door switch; ran unit to test. Vibration is coming from the wiring harness. When harness is removed from clip that secures it to the base the noise goes away. Secured harness and noise is gone. Had customer listen and they are satisfied. All ok.

Installed new boards and ran to test. No more error codes and unit spins with no issues. All ok.

Door boot is torn in the same as the old one. Inner basket has come loose from the mounting flange. This allowed tub to sag and tear the door boot. Inner basket needs replaced but is no longer available. No repair possible.

"Inspected the unit and could hear a loud knocking noise when the cycle is activated. Disassemble the unit and inspected the drum, the drum and belts are in good working shape and found no issues. Inspected the pulley and found a large amount of length and dust buildup on the pulley but no squealing noise or abnormal issues. Found the back right support roller damaged which is causing the loud noise in the back left support roller seem to be locking up. Provided estimate to replace both back wheels and to regrease the supports and pulley. Approved by the customer. Removed old wheels, sanded support studs and greased. Installed new wheels. Greased pulley as well. Customer asked about replacing the belt and I advised him it was in good working order and did not recommend it. Reassembled the unit and ran a test cycle. Slight squealing noise coming from the new wheels and grease installed. I advised the customer this is very common and it should go away in a few cycle. Advised them if it does not go away after 5/6 cycles to give us a call. All checks ok. ; used 1 349241T (2x Rollers, kit, clips, bracket) from stock"

Inspected the unit and found a blown thermal fuse and the door switch not functioning properly replaced fuse and door switch making adjustments to the back panel and clearing out lint and dust. Reattach the vent line that runs out of the home for the customer. Ran a test cycle and Ill checks OK. I advise the customer to have the vent lines professionally cleaned about once a year.; used 1 WP3392519 (Fuse) from stock

Inspected unit and found the control panel not running through a cycle. Reset the control board and disconnected the control panel allowing the communication between the control board and panel to reset. Reassembled the top of the unit and ran a test cycle with no issues. Advise the customer that the control panel is no longer available and if they have future issues with it they should try using different cycles but if that does not fix the issue then they need to replace the unit.

"Inspected unit and found several error codes for: stuck key, water sensor fault, drain pump fault. Reprogrammed the unit and ran a test cycle. The 7nit filled with water, agitated, drained, and spinned without any issues. Advise the customer on the proper usage of detergent and use the clean tablets. Inspected the underside of the unit and found a gearcase leaking oil. Provided this information to customer advice and they only have a couple years left on the appliance and be cautious about how much money they put into future repairs."

Installed parts. All checks ok.

Installed parts. Advise customer can take up to 48 hours before it starts to produce ice on a regular basis.

Inspected the unit and could hear a loud grinding noise coming from the gearcase in the basket to spend. Inspected the underside of the unit and found a large amount of grease on the gear case and motor and part of the gear case cracked. The damage to the unit is extensive and advise the customer it would be a very costly repair and could have potential future issues. Tech recommended to replace the unit.

"Installed parts, ran a test cycle. All checks OK no more displaying error code."

Found fill tube to lower ice maker wasnt going directly in the ice maker

Found lights out replaced light But found out its a wiring issue returning parts to Dap

Condenser fan clogged up with mice and mice nest in condenser coil

Inspected unit and found a short in the hot surface light. Made adjustments and fixed it. Ran a test cycle and all checks OK.

Installed new ice maker and checks ok

Funnel was broke repaired and checks ok please mail customer a receipt

Adjusted fill tube leaking down into the fan motor

CLEARED DEFROST DRAIN AND INSTALLED DRAIN KIT please mail customer a receipt ; used 1 Da82-01415a (Drain kit) from stock

Installed new control board fan assembly and checks OK

Installed Ff fan assy

Installed parts ckd ok

Unit connected and hooked up correctly. All ckd ok.Adjusted door hinge screws. Were loose and now good.

Installed parts listed all ckd ok

Installed parts listed ckd ok

Installed parts. Ckd ok

Installed parts listed ckd ok

"Found unit not filling with water, found loose connection at overflow switch, repaired connection, unit checks ok."

"Installed new control, unit checks ok."

Installed part listed. Ckd ok; used 1 WE11X21156 (Element) from stock

"Found main control not responding properly, will need main control replaced, customer considering repair."

"Found wash pump connection loose, repaired connection , also unit has build up of food and grease keeping dishes from getting cleaned properly, customer to clean unit out."

"Installed new water valve assembly, unit checks ok."

Followed directions that tech line gave me and placed a towel between the doors and adjusted the doors from the hinges. All checks ok.

"Inspected unit and found when trying to run a test cycle, unit threw an er co error code for miscommunication between the output board and the control panel. Gave customer estimate for both parts and he stated he would like to take the time and talk to his wife about it."

Installed new fan and ran to test. Fan and convection element arent coming on in preheat for bake or for convection settings. Not getting voltage from the main control. Harness is good. Called Frigidaire Techline and they suggest replacing the EOC again and the user interface. User interface may not be signaling EOC to turn on convection features. ; ordrng 1 5304523298 (User Interface) and 1 5304516862 (EOC)

Customer states that clothes arent spinning out. Clothes are still soaking wet. Ran diagnostics to check for errors. F8E1 long fill error present. Unit fills fine. Tub is sitting lower on the left side. Unit is level. Unit isnt spinning up to full speed because basket isnt level. Clothes shift to side and cause out of balance. Unit needs suspension set. ; ordrng 1 W11217817 (Suspension set)

Inspected unit and found the auger motor not dispensing ice. The water dispenser works properly and the doors appear to be opening and closing properly. Ordering auger motor and board.; rqstng P&A on 1 DA97-12540G (Auger assembly) and 1 DA97-20069A (PCs assembly)

Inspected the unit and several of the buttons on the UI display would not respond. Ran a test cycle and got a very strong plastic and metal smell coming from the unit. This is indicated that the transformer and magnetron have went bad. Transformers also taken out the capacitor. The unit is 21 years old and located in the kitchen. The tech does not recommend the repair due to the extensive cost and the age of the unit.; rqstng P&A on 1 W10245183 (Magnetron) and 1 8184974 (PCs assembly) and 1 4393924(nla) (UI panel) and 1 W10136726 (Transformer) and 1 8169501 (Capacitor) and 1 4393600 (Diode)

Customer states that control dime during heating then will shut down. Ran to test. Unit heats fine. Control has a short in it that when it warms up it shuts down. Unit needs control. ; ordrng 1 W10894098 (Control)

Called Bobby ordered new ice maker ; ordrng 1 5304520536 (Ice maker)

"Inspected unit and found extensive wear and tear on the unit and found the top burners not working, failed bake element, several bad infinite switches and a faulty control board. the unit is in very bad shape and the tech recommends to replace the unit. The unit is roughly 23 years old and located in the kitchen.; rqstng P&A on 1 316557118 (Range control) and 1 316419137 (Overlay) and 2 316436000 (Switch)s and 2 316436001 (Relay switch)s and 1 5304508926 (Warmer switch) and 4 5303935058 (Recepticle kit)s and 2 316442301 (Element)s and 2 318372211 (Element)s and 2 A316222201 (Drip pan)s and 2 318067077 (Drip pan)s"

Inspected unit unit and found the wash motor with low water flow through both spray arms and making a grinding noise. Inspected underneath the unit and found damage to the motor and tub. Several buttons on the control not responding running diagnostics. The unit is 19 years old and located in the kitchen. Tub is not a repairable part. Tech recommends the unit be replaced.; rqstng P&A on 1 WD26X10013 (Wash motor) and 1 WD22X10017 (Lower sprayarm) and 1 WD19X10022 (Housing pump) and 1 WD21X10116 (Control) and 1 Xxxxxx (Tub (not repairable part)) and 1 WD22X10022 (Upper sprayarm)

Needs parts for repair; rqstng P&A on 1 EBR89296005 (Pcb main) and 1 EBR89296403 (Display)

Unit has several errors. Needs parts for repair ; rqstng P&A on 1 W11033860 (Control) and 1 W10509710 (Valve) and 1 W10831586 (Air trap) and 1 W10448876 (Sensor) and 1 W10509002 (Hose) and 1 W10443885 (Lock)

Unit has communication errors and latch. Ordering for repair; rqstng P&A on 1 WD21X24901 (Control) and 1 WD21X10490 (Latch) and 1 WD21X23462 (UI)

"Inspected unit and found about half way through a 60 minute cycle, unit started flashing and beeped like it was paused. I opened the dishwasher, pressed the start button and closed it back up and the dishwasher resumed the cycle. This dishwasher has a module for opening the door for eco drying. Ordering door opening module and the lid latch. ; rqstng P&A on 1 12025140 (Door opening module) and 1 10008141 (Lock)"

"Customer claims unit is squealing, was not able to get unit to make a sound, customer called later and said its making the sound again constantly. Talked to JJ at Showplace, I informed them that we will put it back on the schedule, but they will be responsible for a service charge if there is nothing wrong found again.; saved tckt"

"Found inner basket going out of balance due to wear on the tub bearings, control not responding properly, ordered front and rear outer tub, inner basket, Main control, and bellow. Located in the laundry room, manufactured 2010.; rqstng P&A on 1 Unknown (Rear outer tub) and 1 Unknown (Front outer tub) and 1 Unknown (Inner basket) and 1 Unknown (Main control) and 1 Unknown (Bellow)"

Inspected unit and found when trying to drain the pump makes a very low hum noise. But pump does not drain out any of the water. Ordering drain pump.; rqstng P&A on 1 A00126401 (Drain pump)

Installed new icemaker and water valve

"Unit is not making craft ice . contact LG, found out there is a software issue. There is no update for the issue has been given or new board to be replaced customer is going to contact LG or vendor"

Unit is leaking. Installed new door gasket on bottom inner panel. Cycled. In kitchen 16 yrs ; used 1 809006501 (Door gasket) from stock

Unit is 16 years old in kitchen. Found the cold air return was frozen up. Adv customer to unplug the unit for 2 days. Can not thaw that out with any kind of heat. Back door was open per customer.

Customer states that unit isnt dispensing fabric softener. Inspected dispenser and found it clogged with softener/soap. Cleaned dispenser and ran to test. Unit isnt getting cold water. Water is on. Valve is getting voltage. Found screen clogged with debris. Cleared valve but it still wont open fully. Replaced valve from stock and unit fills as it should. Debris is coming from water softener. Advised customer of issue and they set softener to bypass. Please mail out receipt. ; used 1 5220FR2075L (Cold valve) from stock

Customer states that unit wont tumble. Inspected unit and found thermal fuse wire loose. Tech did not get it secured on previous service and it came loose. Secured connection and ran to test. All ok. Unit tumbles and heats as it should.

Installed new control and sensor. Ran to test. Unit is heating as it should. Got to 350 within 10 minutes. All ok.

Installed new touchpad and verified operation. All buttons function as they should and unit operates as it should. All ok.

Installed new door switch and verified function. All ok.

"Inspected the unit. The customer was not able to get the light cover removed from the bottom of the microwave. Removed the cover, made adjustments to the light cover and door, and demonstrated the customer how they could remove themselves. All checks OK"

"Inspected the unit and found damage to the drain pump, waterline running inside the unit and the gear case. The total sum of the repair is not worth the value of the unit. The unit is 15 years old and in rough shape. Tech recommends to the customer to replace the unit and not do the repair due to the cost and high risk of future issues."

Customer states that unit is getting excessive frost build up on the top. Unit is 20+ years old in garage. Unit is a non defrosting freezer. Frost is building up along the top due to outside air getting into the unit. Both upper corners of the gasket arent sealing well. This is allowing moisture in. Unit needs door gasket and silicone sealed along edges. Gasket is NLA through our sources. Verified with DAP. Calling AHS to inform and supply part number. Unit is not covered under their warranty. Authorization number 107ERFP

Inspected the unit and found the lid assembly not opening or closing and the unit not recognizing it locked. Advise the customer of the issues and recommended to replace the latch assembly. Part is currently on back order and may take several weeks before we get the pardon. Advised The customer I could provide him with the part number if they wanted to try to locate it from another source and install it themselves so they dont have to wait. Customer agreed that they would try to locate the part. Lid Latch Assembly part# W11394572

Installed parts. All checks OK

"Inspected the unit and found a large amount of food and gunk built up around the filters and down in the drain pump and wash motor. The inside of the unit was also caked in layers of detergent and gunk. I advise the customer that the unit is not worth repairing due to the high cost of the repair and the high risk of potential issues after replacing all the spray arms, wash motor, drain pump, and circulatory lines. Customer to replace the unit."

Installed parts and make sure the evaporator cover is still sealed up. Enter diagnostics and remove the unit off of smart defrost cycle and set it to an eight hour basic defrost cycle. All other checks OK. No other service pointers for the unit or per the issues demonstrated.

Provided information to the customer over the phone and theyre going to replace the unit.