Local Reviews
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Steve G.
WASHER SAMSUNG WF45H6300AW/A2 Customer has a tear in the boot. Tech pre order; ordrd 1 DC97-16140G (DOOR BOOT)
Steve G.
WASHER SAMSUNG WF45H6300AW/A2 Customer states that the unit display is out and will not go into agitation. Found that the unit is loud in spin. Unit needs tub job. Adv customer not to use the unit at all. ; rqstng P&A on 4 1111 (SHOCKS)s and 1 2222 (ROTOR) and 1 3333 (STATOR) and 1 4444 (SPIN BASKET. ) and 1 5555 (REAR TUB) and 1 6666 (FRONT TUB) and 1 7777 (SEAL BETWEEN TUBS) and 1 8888 (DOOR BOOT)
Steve G.
DRYER KENMORE 110.861741 Installed new start button. ; rqstng P&A on 1 1111 (DOOR CATCH) and 1 2222 (DRUM ASSY )
Steve G.
DRYER - ELECTRIC LG DLEX3700V Found the temp sensor was out;. Installed new sensor; ordrng 1 1111TSDAN (;TEMP; SENSOR)
Steve G.
DISHWASHER KITCHENAID KDPE234GPS0 Customer states that the unit is not heating ; ordrd 1 WPW11305303 (BOARD)
Steve G.
WASHER LG WM4370HKA Customer states that the unit is not spinning. Found that the unit needs a tub job. X2 men X2 hours ; ordrng 1 1111 (STATOR) and 1 2222 (ROTOR) and 1 3333 (SPIN BASKET) and 1 4444 (SEAL BETWEEN THE TUBS) and 1 5555 (FRONT TUB) and 1 6666 (REAR TUB)
Steve G.
RANGE - ELECTRIC MAYTAG MER8674AS Customer states the unit is not heating up. Found the bake element is blister up.; ordrng 1 W10779716 (elmnt-bake)
Shawn H.
REFRIGERATOR SAMSUNG RFG293HABP/XAA Upon arrival customer stated that freezer section isn’t cooling as it should. Unit will make ice but not freezing food. Compressor is running and fans are. Removed evap cover to inspect frost pattern. Unit only frosting up on the upper portion of the evaporator. Freezer isn’t fully cooling due to a blockage in the freezer evaporator. Unit needs evaporator and drier. Ok to move to A15 per CC. 3 job count. ; rqstng P&A on 1 DA81-06006A (drier) and 1 DA96-00632A (evaporator )
Shawn H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Upon arrival customer states ice maker dispenses some cubes but most are broken up. Checked and found tines on ice bucket loose and binding up. Unit needs ice bucket. ; ordrng 1 W11347840 (ICE BUCKET)
Shawn H.
DRYER GE GTDX100EM1WW Upon arrival found timer knob cracked and spinning on shaft. Rotated dial and unit heats and tumbles as it should. Unit needs timer knob.; ordrng 1 WE01X20374 (control knob)
Shaun S.
MICROWAVE GE JVM1750DP1CC upon arrival found that unit has bad door switches; ordrng 3 doorsswitchess and 1 holster
Kevin S.
RANGE SAMSUNG n/a "Order new door assembly for price difference. ordrng 1 DG94-01123B (DOOR ASSEMBLY COMPLETE)"
Kevin S.
WASHER WHIRLPOOL WTW4616FW1 "Unit has problem spinning out and making noise. Upon arrival free hand spun the tub, units gearcase is damaged. Unit is located in hallway in small trailer home with limited access to work. Oil over bottom components. Not recommended as a good repair..; rqstng P&A on 1 W10324647 (seal tub) and 1 W10721967 (drive pulley SPLUTCH) and 1 W10913953 (actuator) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
Kevin S.
DRYER MAYTAG MEDC465HW0 "Replaced idler pulley and belt. When running empty and time dry heat unit wasnt making any noise, when you add a few clothes in, unit intermittent will make a noise but not squealing of nature. Looked everything over, tried adjusting leveling legs in back down to raise the front. No more than the noise issue happens i believe nothing really wrong with the unit. Belt tracks just fine warch unit run with top up. ; rqstng P&A on 1 279441 (bearing ring) and 1 349241T (support,roller) and 1 WPW10359269 (shaft RIGHT HAND) and 1 WPW10359270 (roller shaft,support LEFT HAND)"
Kevin S.
RANGE - GAS FRIGIDAIRE FGGH3047VDA "Oven door not closing properly, checked and removed and reseated door assembly. Unit will need new hinge on righthand side. Please see 2x sticky notes.; ordrng 1 5304521043 (DOOR HINGE)"
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 ALL OPERATIONS CHECK OK.
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111WW/AA IMk not advancing properly; rqstng P&A on 1 DA97-14253A (IMK)
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111SR/AA Couldn’t find leak put towel under unit to help find where leak is coming from rescheduling for a week out; schdld next appmnt for 1/28 TUE 8-12
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDPWW/AA "Unit needs repaired per ice maker kit bulletin ; rqstng P&A on 1 DA82-02703A (IMK) and 1 DA97-14474C (BUCKET), states that autho needed"
Brad A.
REFRIGERATOR SAMSUNG RF28HFEDTSG/AA "Found icemaker frozen up, found bail arm broken on freezer section icemaker, ordered icemaker kit and icemaker. Located in the kitchen, manufactured 8/2016; rqstng P&A on 1 DA82-02705A (ICEMAKER KIT) and 1 UNKNOWN (FREEZER ICEMAKER), states that autho needed"
Brad A.
WASHER WHIRLPOOL WTW7500GC2 "Found lid lock not closing properly, installed new lid lock, unit checks ok.; ordrng 1 W10861642 (latch (DN))"
Brad A.
WASHER SAMSUNG WA40J3000AW/A2 "Found unit was starting cycle after cycle ends, needs main PBA, ordered main PBA.; ordrng 1 DC92-01739A (MAIN PBA)"
Brad A.
REFRIGERATOR KENMORE 106.570346 "Found optic boards not communicating properly, found icemaker not cycling. Ordered optic boards and icemaker.; ordrng 1 2198597 (icemaker assy) and 1 W10757851 (optic bd set ref)"
Tim R.
DISHWASHER GE GDF520PGD0BB Replaced wash motor. Tested for leaks. Checks ok
Tim R.
DISHWASHER SAMSUNG DW7933LRASR/AA Checked unit over and found that unit had a shorted drain pump and an error code for a leak. No repair.
Tim R.
WASHER LG WT7600HWA Replaced parts listed. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR2021TB1 No issues temps are where they should be fans running and compressor. Checks ok
Tim R.
WASHER FRIGIDAIRE ATF6000SS1 Replaced door lock and strike. Checks ok.
Tim R.
MICROWAVE LG LMHM2237ST/01 Replaced parts listed. Checks ok
Tim R.
RANGE KENMORE 790.9951331 Replaced rebuilt control. Checks ok
Tim R.
REFRIGERATOR GE GTS18IBRXRCC Cleared frozen drain and installed heater wire. Ok
Tim R.
DRYER LG DLE7300VE Checked unit over and found that the display would not come on. Found loose connection on control board. Fix connection unit checks OK
Steve M.
WASHER MAYTAG MVWB835DW1 Unit roaring due to bad GEARCASE bearing. Installed new GEARCASE. Unit running okL1-32352402232. Caleb ; used 1 W10811956 (GEAR CASE) from stock
Steve M.
REFRIGERATOR KITCHEN AID KSRP25FNWH00 Installed new fan and relay. Unit running ok.
Steve M.
REFRIGERATOR WHIRLPOOL WRS571CIDM00 Unit operating ok. Foul taste in water and ice. Recommend customer replace water line and or contact city.
Steve M.
DRYER SAMSUNG DV42H5200EW/A3 Unit not heating. Found open heater element possibly caused by clogged vent. Lots of lint build up in dryer. Recommend vent cleaning or no warranty on parts installed; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Freezer lighting out and top roof lights in fridge are dim due to faulty freezer lamp. RR lamp. Unit operating ok; used 1 W11205083 (MODULE) from stock
Steve M.
WASHER MAYTAG MVWB835DW1 Unit randomly runnning drain pump due to hot water valve leaking filling tub. Replaced water valve assembly. Unit checks ok.; used 1 W11165546 (WATER VALVE) from stock
Steve M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA Installed parts listed. Unit operating ok
Steve M.
WASHER LG WM3270CW Unit leaking water from washer hoses. Need to have hoses replaced.
Steve G.
OVEN KENMORE 790.48179 Installed new main relay board and control. Cycled. Unit test ok.
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TB1 Started to install new compressor torch set broke cannot complete repair. Called and spoke to Shana @ Lowe’s said they’re going to contact customer with a buyout for the inconvenience of the units second no cool and going two weeks without refrigerator. Children in home and no fridge
Steve G.
OVEN FRIGIDAIRE LGEF3043KFK Installed new oven sensor installed new control board and overlay found all control board caught fire cycled unit test OK
Steve G.
MICROWAVE KITCHENAID KHMS2056SSS-2 Installed new door assy. Load test
Steve G.
REFRIGERATOR FRIGIDAIRE LFHB2751TF2 Customer states that the unit is not making ice. Found the fill tube was frozen installed new full tube kit. Cycled. ; pckd up 1 241920106 (FILL TUBE)
Steve G.
WASHER ELECTROLUX EFLS627UTT0 Installed new lower and upper dispenser installed new drip tray install new water valve cycle check OK
Steve G.
WASHER LG WT1901CK Customer states that the unit has a bad odor to it. Did drink the water out of the tap. Did tip unit back and see if their was a article . Remove wash plate did not see any articles of clothing.
Shawn H.
DRYER FRIGIDAIRE LEQ1442ES1 Installed all provided parts and ran to test. All ok. Unit heats as it should.
Shawn H.
MICROWAVE SAMSUNG SMH1816S Upon arrival found monitor switch shorted closed causing fan to run when door is opened. Replaced switch and ran to test. All ok. Unit heats fine now. Unit is 9 years old in kitchen. 371EBLL; used 1 5304509460 (MICRO SWITCH) from stock
Shawn H.
DISHWASHER LG LDP6809BD Installed drain hose and ran to test. No more leaks.
Shawn H.
RANGE GE JBP23DR3WW Upon arrival found light socket cracked causing bulb to short out. Replaced socket and installed customer bulb. Ran to test all ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHB2868TF6 Customer emptied ice bucket on Saturday and unit has not filled bucket. Made maybe 2 trays of ice. Ran diagnostics and all functions work as it should. When testing twist function the ice maker was sluggish and struggled to twist. Replaced ice maker and ran to test. All ok. Advised customer bucket should be full in 24 hours. ; used 1 243297609 (ICE MAKER) from stock
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Upon arrival found ice maker leaking at mold, fill tube leaking, and noise from evaporator fan. Noise is from ice build up. Thawed ice, replaced ice maker and fill tube. Ran to test. All ok no more leaks. ; used 1 241796405 (TUBE), and 1 241798224 (ICE MAKER) from stock"
Shaun S.
RANGE SAMSUNG NE58K9850WG/AA "removed and replaced the eoc and bottom temp probe on unit, checks ok"
Kevin S.
REFRIGERATOR SAMSUNG RF220NCTASR/AA Tested icemaker with test button. Unit would not complete harvest cycle. Replaced with new IM from truck stock. Unit cycled and filled with water. Unit checks ok.; used 1 DA97-07603B (ICE MAKER) from stock
Kevin S.
DRYER - ELECTRIC SAMSUNG DVE50M7450W/A3 Unit is tumbling but not heating. Replaced heating element. Unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock
Kevin S.
REFRIGERATOR SAMSUNG RF25HMEDBBC/AA "Parts has been replaced. Thawed out completely, wiped everything completely dry. Upon inspection most all parts had been exchanged from a prior servicer. Replaced parts, unit was siliconed. Fill tube needed adjusted from inspection with mirror. Unit checks ok."
Kevin S.
REFRIGERATOR GE GNE25JMKKFES "Replaced door switches. Checked lights, Unit checks ok."
Kevin M.
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Unit has a wiring issue cust to purchase a new unit
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIHV00 Installed new damper and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE PLHS267ZCB3 Installed EVAP dryer and IMk and recharged unit
Brad A.
DISHWASHER FRIGIDAIRE FFBD2406NS11B "Installed new drain pump, control board, and switch assembly, unit checks ok."
Brad A.
DRYER WHIRLPOOL WED95HEDW0 "Found bracket and roller making loud noise, installed new bracket and roller kit, unit checks ok.; used 1 W10314173 (ROLLER KIT), and 1 W10837240 (BRACKET) from stock"
Brad A.
WASHER AMANA NFW7200TW "Found unit working properly, checks ok."
Brad A.
DISHWASHER LG LDT5678BD Installed new door switch and main control. Unit checks OK.
Brad A.
REFRIGERATOR KENMORE 401.4100301 "Installed new main control and inverter board, unit checks ok."
Tim R.
DRYER LG DLEX3700W replaced roller. Checks ok.
Steve M.
DISHWASHER FRIGIDAIRE FDB2810LDC1 Unit leaking from wash motor seal. Need new motor kit.; ordrng 1 154844101 (motor kit)
Steve M.
REFRIGERATOR FRIGIDAIRE FGHF2366PF5A Icemaker not working and display is out on fridge. Need new icemaker and display.5-7 yrs old in kitchen; rqstng P&A on 1 242058230 (user interface (MARCONE)) and 1 243297609 (ICEMAKER. (MARCONE))
Steve G.
WASHER WHIRLPOOL WTW7040DW0 "Customer states that the unit is leaking, not spinning out. Found that the gearcase has been leaking oil and the bearing is rip. Customer has several issues with the unit. ; rqstng P&A on 1 WPW10752189 (SCREW) and 1 WPW10754158 (STATOR) and 1 WPW10754161 (ROTOR) and 1 WPW10754448 (CLUTCH) and 1 WPW10811956 (GEARCASE) and 1 WPW11130359 (SET OF SUSPENSION RODS)"
Shawn H.
DRYER SAMSUNG DV42H5200EW/A3 Upon arrival found unit would power up but motor would just hum. Removed drum to inspect motor. Nothing in blower housing causing motor to lock up. Motor spins free by hand with ease. Checked windings and found start winding out of spec. Drum will turn and start if turned by hand. Unit needs motor/blower assembly. ; ordrng 1 DC93-00101N (motor & blower )
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 03 "Unit is not cooling. Found several issues with the unit. Unit needs ice maker upgrade kit, middle drawer control is out and refrigerator section evap motor is not working. Unit is 6 years old in kitchenMust unplug for two days. ; rqstng P&A on 1 1111 (BEVERAGE DOOR CONTROL. (POSSIBLE DOOR ) S/S) and 1 2222 (REFRIGERATOR EVAP COVER WITH MOTOR) and 1 3333 (TEMP SENSOR (REFRIGERATOR SECTION)) and 1 DA81-05595A (SEALANT) and 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)"
Shaun S.
DRYER SPEED QUEEN ADE4BRGS175TW01 upon arrival found that unit needs new set of rollers and timer not shutting off when needs to; ordrng 1 rollers and 1 timer (see film card)
Shaun S.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA upon arrival found that unit needs a new imk installed ; ordrng 1 imk
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Upon inspection found damage to top cover and balance ring. Customer claims unit also moves a couple of inches upon spin cycle. Took pic of top cover and balance ring. Will replace both with spin basket according to speed queen bulletin FB19-1R1. Checked leveling, unit is on a laminate slick floor with full basement underneath. Will check over after replacing parts and load test with towels. All springs were in place.; ordrng 1 203968 (OUTER TUB COVER) and 1 39837 (BALANCE RING) and 1 719P3 (tub wash asm,ss)"
Kevin S.
REFRIGERATOR KITCHEN AID KFCS22EVMS3 "Customer ice maker not making ice, but inside unit dispenses water. Unit is around 10yrs old. Never had water filter changed, recommended getting a new water filter. Jumpered T and H on IM to make harvest but did not do anything. Door switch was closed. Suspect bad icemaker. Was getting 120v from L and N. As for door seals, are ok some slight wear and tear need to clean some mold mildew off, but no signs of frost and unit cooling ok. Recommend not replacing based on cost, not needed. Customer ok with quote on replacing icemaker.; ordrng 1 D7824706Q (ice maker)"
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA Unit is intermittently kicking off and on order new control boards to be installed; ordrng 1 DA92-00384N (CONT ) and 1 DA92-00768D (CONT BRD)
Kevin M.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Wrong Door need stainless not dark stainless; O-emld tckt
Kevin M.
REFRIGERATOR FRIGIDAIRE FGUS2642LF2 Needs new module ; ordrng 1 242074223 (module-dispenser)
Brad A.
REFRIGERATOR SAMSUNG RF28JBEDBSG Had to reschedule; saved tckt
Brad A.
WASHER GE WPGT9360E0WW "Found touchscreen not responding properly, main PCB is not communicating with user interface. Needs control, and touchpad. Located in the basement, manufactured 2008; rqstng P&A on 1 WH12X10281 (PCB) and 1 WH12X10282 (DISPLAY)"
Brad A.
ELECTRIC RANGE SAMSUNG FE710DRS/XAA "Found main PCB not communicating properly with the user interface, found display distorted. Ordered main PCB and display. Located in the kitchen, manufactured March 2011.; rqstng P&A on 1 UNKNOWN (MAIN PCB) and 1 UNKNOWN (DISPLAY)"
Tim R.
DRYER MAYTAG MEDC400VW0 Replaced shortage heating element unit checks OK; used 1 279838 (ELEMENT) from stock
Tim R.
DISHWASHER KITCHEN AID DUL300XTLQ1 Replaced racks. Checks ok
Tim R.
WASHER WHIRLPOOL WTW6400SW3 Checked unit over found that the unit wasn’t draining found drain pump bound up. Needs new pump. No repair due to cost
Tim R.
RANGE SAMSUNG NX58M6850SG/AA Replaced display. Checks ok
Tim R.
WASHER MAYTAG MVWB835DW2 Checked unit over found that the control wasn’t sending power to display. Fixed wiring on control and reprogrammed. Unit came on and ran through tested cycle with no issues. After one cycle unit wouldn’t come back on will need a new control and display. Unit giving f6 e3 and e2 error indicating miss communication between control.
Tim R.
MICROWAVE BOSCH HMV3053U/01 Repaired door switches. Checks ok
Tim R.
WASHER SPEED QUEEN AWN43RSN115TW01 Replaced drain pump and instructed customer on soap usage .
Tim R.
DISHWASHER LG LDT7797BM Replaced touchpad. Checks ok
Tim R.
WASHER BOSCH MISSING TAG 1/16/20 Checked unit over found that the start switch had hard water and detergent build up around it keeping it from activating. Cleaned and tested. Checks ok
Steve M.
REFRIGERATOR KITCHENAID KRMF706EBS01 Loud noise from freezer section. Found residual ice on coil that was on contact with evap fan blade due to improper defrost cycle. Recommend new controls.
Tim R.
WASHER LG WT901CF Fixed suspension rods that had come loose. Recalibrated and reprogrammed. Instructed customer on loading issues.
Steve M.
WASHER GE GFW450SSM1WW Unit tripping breaker due to loose wire on heater assembly. Unit operating ok
Steve M.
WASHER SPEED QUEEN AWNE9RSN115TW01 Drain pump is very noisy. Not pump properly. Installed new drain pump. Washer operating properly.; used 1 203885 (PUMP) from stock
Tim R.
WASHER LG WT1101CW Releveled unit and checked for error codes. No error codes and all connections on control were good. Ran through test cycle. Checked ok.
Steve M.
REFRIGERATOR SAMSUNG RS25H5111SR/AA Freezer evap frozen over. Temps set too cold. Thawed unit out. Now cooling properly. All fans running ok.
Steve M.
RESIDENTIAL REFR SAMSUNG RF22KREDBSG/AA Installed icemaker service kit. Took pictures of all parts and adjustments
Steve G.
WASHER WHIRLPOOL WTW5840BW0 Customer states that the unit is not draining. Removed the water from the unit and clear out the drain line with build up of rubber mat. Cycled unit
Steve G.
REFRIGERATOR SAMSUNG RF263BEAESG/AA 01 "Customer states that the unit is not making ice. thawed out ice room, installed new clips, sealed up ice room and pulled waterline that feeds the ice maker line out. C; pckd up 1 DA81-05595A (SEALANT ) and 1 DA82-02367A (CLIPS)"
Steve M.
REFRIGERATOR GE XXXX Unable to service.
Steve G.
DRYER SAMSUNG DV48J7770EP/A2 01 Installed new motor assembly cycled unit test OK
Kevin S.
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 " Condenser fan working ok. Possible leak or low charge. Did get a frost pattern. Told customer let unit run and put thermometer in freezer side see how cold it got down too. Saved estimate and wrote one out for customer."
Shaun S.
DRYER KENMORE 796.8118231 "upon arrival found that vent line to the house is clogged and causing unit to have long dry time, tech also found water in vent line on back of dryer"
Shaun S.
DISHWASHER GE GSD1821X66BB "found that pump motor and housing is leaking water and has ruined floor and also rusted out botom of dishwasher, unit being replaced by AHSAuth# $406sncl"
Shaun S.
RANGE LG LRE3061ST/01 "upon arrival found that the unit does not have a bake element in unit, unit runs solely off of broil element and convection fan motor, informed customer upon departure"
Kevin S.
DRYER SAMSUNG DVE50M7450W/A3 "Unit making like a slight buzzing vibration noise. Initially freehand spun drum while cold, no noticeable noise. After running unit and heating about 2 minutes unit started making a buzzing noise. Checked over rollers, drum, bulkhead, and motor and idler. It appears belt is getting slightly off track. Replaced idler pulley, ran unit then checked belt path again. Unit checks ok, no noise. Notified Kendall.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Kevin S.
DRYER SPEED QUEEN ADE30RGS171TW01 "Replaced timer, replaced terminal on Red or L2 wire. Unit is heating and cycling ok."
Shaun S.
WASHER ROPER RAS7133KQ1 "spoke to mike from AHS gave diag for repair, unit would need a new trans and new clutch installed, AHS going to replacement on unit instead of repairing unit at this time auth# ''
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1821QW8B Adjusted the doors and is sealing to cabinet good
Kevin S.
DRYER FRIGIDAIRE FRE5714KW0 "Replaced heater, cleaned out lint in unit. Unit is tumbling and heating ok. Customer had cleared and we checked outside venting ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA User interface was out settings were too cold for fresh food section replaced user interface
Kevin M.
REFRIGERATOR LG LFX25975SW/00 Adjusted the DISP and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Fill tube is froze up replace fill tube
Kevin M.
REFRIGERATOR GE GSH25JFTAWW Water line frozen up in door only way to repair is to replace door doesn’t want to replace the door but thaw out the water line please mail cust a receipt
Brad A.
RANGE - GAS SAMSUNG NX58M6630SS/AA "Installed new gas valve, unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF268ACRS/XAA Unit has no refrigerant in it and the unit has already been tapped into non repairable
Brad A.
WASHER MAYTAG MVWB835DW4 "Found water valve not closing properly, installed new water valve, unit checks ok.; used 1 W11165546 (WATER VALVE) from stock"
Brad A.
REFRIGERATOR FRIGIDAIRE FFHS2311LWQA "Found icemaker not cycling properly, valve not opening, installed new ice maker and water valve, unit checks ok.; used 1 241798231 ("
Brad A.
REFRIGERATOR AMANA TFX22KRCBAA "Installed new recess arm and flap, unit is getting hung up when flap tries to close. Door needs to be replaced. Customer does not want to replace the door."
Brad A.
DRYER SAMSUNG DV45H7000EW/A2 "Found heating element open, installed new element, unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
Brad A.
WASHER MAYTAG MVWX655DW1 "Found lid lock not locking properly, installed new lock, unit checks ok.; used 1 W11307244 (DOOR LOCK) from stock"
Tim R.
REFRIGERATOR FRIGIDAIRE FGHB2844LF7 Needs control and evaporator fan.; rqstng P&A on 1 241509402 (motor) and 1 242115239 (board-main power)
Steve M.
RANGE GE JB690EF4ES Unit needs convection fan motor ; ordrd 1 WB26T10043 (motor psc conv)
Steve M.
WASHER MAYTAG MVWC360AW0 Need GEARCASE and splutch 6 yrs old in laundry area ; rqstng P&A on 1 W10721967 (drive pulley) and 1 W11035747 (gearcase)
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSR Unit needs repaired per IMk bulletin; rqstng P&A on 1 DA82-02675A (IMK KIT) and 1 DA97-14474C (CONTAINER )
Shaun S.
DISHWASHER FRIGIDAIRE FFBD2406NS0A upon arrival found that unit has 120v to unit but board is bad needs replaced-
Steve G.
DRYER KENMORE 110.861741 Unit will not run unless you hold the start button Unit is in the laundry room and is approx 26-30 years old. Customer states the they could smell something burning. ; rqstng P&A on 1 1111 (MOTOR) and 1 2222 (BLOWER WHEEL) and 1 3333 (IDLER PULLEY ) and 1 4444 (BELT) and 4 5555 (ROLLERS)s and 1 6666 (START BUTTON.)
Kevin S.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Upon arrival found ice compartment frozen. Ordering icemaker service kit per samsung bulletin. ; rqstng P&A on 1 DA82-02673A (IMK SVC KIT)
Brad A.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Found mullion not closing properly, ordered new mullion strip.; rqstng P&A on 1 UNKNOWN (MULLION STRIP), states that autho needed"
Brad A.
WASHER MAYTAG MAV8557AWW "Found belt slipping, ordered new belt.; ordrng 1 WP22003483 (belt)"
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Unit needs repaired per IMk bulletin ; ordrng 1 DA82-02675A (IMK KIT) and 1 DA97-14474C (CONTAINER )
Brad A.
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Found freezer handle missing, found fresh food door shelves missing.; rqstng P&A on 1 UNKNOWN (FREEZER DOOR HANDLE) and 1 UNKNOWN (SHELVES) and 1 UNKNOWN (HANDLE STUD)"
Tim R.
REFRIGERATOR WHIRLPOOL GB2F8DXWQ02 Checked unit over found a fried control. Replaced control. Checks ok.; pckd up 1 W10503278 (control board)
Tim R.
WASHER MAYTAG MVWX700XL2 Replaced actuator because unit was setting there shifting back and forth and never agitating or spinning. After replacing I recalibrated the unit and ran it through a test cycle with no issues.; used 1 W10006355 (ACTUATOR) from stock
Tim R.
REFRIGERATOR KITCHENAID WRV986FDEM01 Replaced main control and fixed door cam checks ok.; pckd up 1 W10675033 (cntrl-elec)
Tim R.
MICROWAVE KENMORE MMV4205BAW Replaced magnetron and transformer. Unit heat it up but smelled like a strong electrical burning smell heated up popcorn for two minutes in the unit would not heat. Unit has damaged wave guide and is no longer repairable. Talked with AHS... it’s put into options. Bill for parts. 509rebm
Tim R.
RANGE - ELECTRIC GE JBS55DM2WW Replaced front right burner. Checks ok; pckd up 1 WB30T10132 (range 8 radiant surf)
Tim R.
WALL OVEN ELECTROLUX EW27EW65G87 Needs new control panel customer wants to talk it over and price new units. No repair.
Tim R.
REFRIGERATOR WHIRLPOOL 253.648024 Replaced hinge assembly. Checks ok.; pckd up 1 240314011 (bracket-lower hing)
Tim R.
WASHER SAMSUNG WORN OFF TAG 1/15/20 "Checked unit over found that unit had a broken impeller on the drain pump unit needs new drain pump. Drain pump unavailable due to no model and serial tag, no parts available."
Tim R.
REFRIGERATOR SAMSUNG RF34H9960S4/AA Checked unit over found small amount of condensation on top of the left side freezer door. Adjusted all door seals and made sure they weren’t leaking air. Checked to make sure mo leaks from ice maker. Samsung said it was condensation due to the warm area in the customers home and the doors being open several times. Nothing can be done to prevent that.
Steve M.
WASHER KENMORE 110.2002201 Leveled unit properly. Tightened agitator assembly. Ran through diagnostics. Unit checks out ok.
Steve M.
WASHER GE GTW460ASJ2WW Software program was incorrect. Entered diagnostics and reprogrammed unit. Test ran through all cycles. Unit operating properly.
Steve M.
OVEN KITCHENAID KEMS309BSP01 Not heating evenly and making a rattling noise. Tightened convection fan cover. Unit is operating and heating properly.
Steve M.
WASHER MAYTAG MVWB835DC0 Installed new lid assembly. Unit is locking and running properly
Steve M.
REFRIGERATOR SAMSUNG RF23HCEDBWW/AA "Icemaker frosting over again. Cannot dispense ice. Called Samsung tech support, no further repairs can be made to correct issueSamsung ticket 4152049912 Lowe’s ref #7003565724 Rihanna @ Samsung"
Steve M.
REFRIGERATOR FRIGIDAIRE FGHC2331PF7 Fresh food side not cooling due to faulty defrost thermostat in freezer. Replaced t stat and thawed unit. Fridge cooling properly.; used 1 5303918634 (DEFROST THERMOSTAT) from stock
Steve M.
REFRIGERATOR GE CZS22MP2NBS1 Installed parts listed. Unit operating. Ok.
Steve M.
WASHER LG WM4370HKA Unit is leaking from vent cap. Recommended less soap usage. LG currently doesn’t have and update for vent plunger to prevent water from leaking from rear.
Steve M.
WASHER WHIRLPOOL WTW4816FW2 Installed new control board. Unit operating ok.
Steve G.
REFRIGERATOR GENERAL ELECTRIC GNE29GSHDSS Install new main board and install new condenser fan cycled unit test OK
Steve G.
WASHER LG WM3550HVCA Customer had OE error code. Found that the unit had a bad drain pump. Installed new drain pump assy. ; pckd up 1 4681EA2001T (DRAIN PUMP)
Steve G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Installed new water valve switch cycled unit test OK
Steve G.
WASHER SAMSUNG WA50K8600AV/AA Customer states that unit is not draining. . Found a broken yellow wire to the pump. Repair and reseated wire. Cycle.
Steve G.
WASHER WHIRLPOOL WFW5090GW Installed new control panel board and lock cycled unit test OK return main board
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTBC Customer states that the lower ice maker does not make. Found that the water chute for the lower ice maker was frozen. Did install new ice maker assy. Cycle. ; pckd up 1 DA97-07603B (ICE MAKER)
Shaun S.
WASHER LG WM2016CW "upon arrival and testing found that unit needs new motor and rotor installed on unit, upon giving customer est for replair declines at this time"
Shaun S.
WASHER SAMSUNG WF45H6300AW/A2 "upon arrival tech ran and tested machine and found one of the shipping bolts still in machine causing extreme noise and vibration as unit spins, removed bolt, ran and tested with customer present, unit checks ok"
Shaun S.
WASHER SAMSUNG WF448AAW/XAA "upon arrival found that unit has a jammed drain pump, tech cleared pump, ran and checked out, unit checks ok upon techs departure"
Kevin S.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Inspected and replaced icemaker. Had unit fill and cycle. Checked for leaks none. Unit checks ok.
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Install new fresh food fan assembly and checks OK
Kevin M.
REFRIGERATOR KENMORE N/A 11111111 Called HBW unit is non repairable do to internal refrigerant leak-Alisha-Nate-Model serial Tag is missing-112143211642
Kevin M.
REFRIGERATOR KENMORE 10664934401 Adjusted the air tower air was blocked going into the ff section
Kevin M.
REFRIGERATOR WHIRLPOOL GD5DHAXVY06 Found bad optics and ice maker cust getting optics at Dap & I’m coming back to install IMk & optics installed parts; used 1 2198597 (ICE MAKER) from stock
Kevin S.
WASHER ELECTROLUX EIFLS60LT1 "Replaced parts, checked for any blockages none. Removed dispenser held under basement sink showed customer its siphoning ok. Put back int unit, proceeded to put in some soap upon flushing dispenser checked and took a pic. Unit checks ok."
Kevin S.
WASHER MAYTAG MVWB765FW2 Replaced gearcase. Calibrated unit. Then Put unit into a rapid wash mode without issues. Had it drain and spin multiple times on different rpms. Unit checks ok. No leaks.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Installed new evaporator and recharge unit getting good frost pattern on the evap coil and checked OK
Brad A.
WASHER SAMSUNG WF45K6500AV/A2 "Found unit working properly, checks ok."
Brad A.
WASHER LG WM2277HS "Found bearings are loose, needs tub job. Customer considering repair."
Brad A.
RANGE SAMSUNG NX58F5500SS/AA "Found no leaks on unit, called AHS, talked to Kirn, informed them of the unit."
Tim R.
RESIDENTIAL REFR WHIRLPOOL MFI2570FEZ03 Unit needs air baffle.; ordrng 1 W10312691 (air-baffle)
Tim R.
WASHER LG WT7600HWA "Unit has broken bolt inside transmission. Needs agitator, transmission and bolt. ; ordrng 1 ##### (GEARCASE) and 1 ##### (GEARCASE BOLT.) and 1 AGZ72909702 (AGITATOR )"
Steve M.
REFRIGERATOR KITCHEN AID KSRP25FNWH00 "Condenser fan motor failed causing unit to run hot and burnt up start device need new fan motor and start device; ordrd 1 W10124096 (fan,motor) and 1 WP2319792 (comp start relay)"
Steve M.
WASHER MAYTAG MHW6000XW1 Communication error between CCU and UI. Stuck button error. Need to replace console.Five/seven years old in laundry room; rqstng P&A on 1 W10427972 (cntrl-elec CCU) and 1 W10444481 (cntrl-elecUI )
Shaun S.
DISHWASHER BOSCH SHXM78W55N/01 "upon installing new main board on unit, found that unit is now giving a error code of e19 which stands for issue with soap disp, contacted bosch went through checks on unit, soap disp should have 2400 ohms and tech only reading 2.09, soap disp needs repalced ; ordrng 1 12008380 (soap disp)"
Shaun S.
REFRIGERATOR WHIRLPOOL ED5LVAXWO02 found that pins on bracket are broke that hold micro switch in place for water disp; ordrng 1 2180226 (bracket)
Kevin S.
DISHWASHER BOSCH SHX5AV55UC/22 "Ordering new circulation pump and main control.; rqstng P&A on 1 12008381 (WASH MOTOR WITH HEATER) and 1 12010649 (MAIN CONTROL)"
Kevin S.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 ordering new power control board.; ordrng 1 WPW10453401 (elect control board)"
Brad A.
WASHER MAYTAG MVWB725BW0 "Control not communicating properly with user interface, found drain pump out of ohm value, ordered control and drain pump, unit located in the basement, manufactured 12/2014; rqstng P&A on 1 W10763749 (cntrl-elec) and 1 WPW10409079 (pump-water)"
Brad A.
REFRIGERATOR KENMORE 401.4100301 "Found no voltage coming to compressor or evaporator fan, ordered main control and inverter board. Located in the kitchen, manufactured 10/2001.; rqstng P&A on 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (INVERTER BOARD)"
Brad A.
DRYER SAMSUNG DV42H5000EW/A3 "Found unit will stop mid cycle, ordered main control and user interface. Located in the laundry room, manufactured 2017; rqstng P&A on 1 UNKNOWN (USER INTERFACE) and 1 UNKNOWN (MAIN CONTROL BOARD)"
Brad A.
DISHWASHER WHIRLPOOL MDB6650AWB "Found control will not send voltage to water valve, ordered new control, located in the kitchen, manufactured 2002; rqstng P&A on 1 WP99002828 (cntrl-elec)"
Brad A.
REFRIGERATOR FRIGIDAIRE FGHC2342LF3 "Found unit not going into defrost properly, ordered control, heater, and thermostat. Located in the kitchen, manufactured 11/2012.; rqstng P&A on 1 242044113 (defrost heater) and 1 5303918214 (thermostat,defrost) and 1 5304499075 (board-main power)"
Brad A.
DISHWASHER SAMSUNG DW80J7550US/AA "Found new sump defective, ordered new sump.; rqstng P&A on 1 DD67-00112A(PW) (SUMP)"
Tim R.
RANGE - ELECTRIC GE JBS55DM2WW Checked unit over and found that it had a shorted front right heating element. Talked with Matt and he said he would get back with us on whether he wanted to do the repair or not.
Tim R.
DRYER SPEED QUEEN ADE4BRGS171TW01 Checked unit over found that the dryer was heating well internal vents were cleaned and when vent was removed hot air was coming out. Talked with Chris and we believe issues is with the venting because the clothes is getting hot but still wet. Customer is going to run one cycle with the vent disconnected to see how It does.
Tim R.
REFRIGERATOR WHIRLPOOL 253.648024 Needs new hinge assembly customer looking for new unit. No repair.
Tim R.
MICROWAVE JENN AIR JMV9169BAP Replaced bulb. Checks ok
Tim R.
WASHER WHIRLPOOL WTW4800XQ4 Replaced parts listed and recalibrated checks ok
Tim R.
WASHER LG WT1101CW Replaced parts listed and tested. Checks ok
Tim R.
OVEN KITCHEN AID KLD0-245SS Checked unit over and found that both the upper and the lower oven or heating properly self clean worked and everything but the timer on the clock worked.
Tim R.
DRYER - ELECTRIC LG DLE7100W Checked unit over found that the door switch wiring wasn’t secured so unit would shut off after running a few mins. Fixed wiring. Checks ok
Tim R.
DRYER - ELECTRIC LG MODEL TAG GONE*** No model or serial tag available. Unit needs a new motor. No parts available due to missing model and serial tag.
Tim R.
DISHWASHER KITCHENAID KDTM704EBS0 Replaced parts listed. Checks ok
Steve M.
WASHER MAYTAG MHW5500FW Installed parts listed. Unit operating ok.
Steve M.
REFRIGERATOR KITCHENAID KRMF706ESS00 E2 error code. Icemaker motor fault. Replaced icemaker. Unit cycling properly.; used 1 W10764668 (ICE MAKER) from stock
Steve M.
WASHER AMANA NTW4516FW3 Unit not spinning clothes out properly. Found kinked pressure hose through cabinet top. Corrected hose position. Unit operating properly.
Steve M.
RANGE - ELECTRIC FRIGIDAIRE FFEF3048LSJ Installed new temp probe and PCB. Burnt relay on main. Now heating properly.
Steve M.
REFRIG/SIDE-BY-S SAMSUNG RS25H5111SR/AA Freezer fan frosted over. Removed ice buildup from behind freezer fan resealed unit unit is operating properly