Near Xenia, OH 45385
Kevin
Job Details:
04/07/2020
REFRIGERATOR GE PSC23SGRDSS
Unit not going into defrost ordered new heater and cont brd; rqstng P&A on 1 WR51X10055 (DEF HEATER) and 1 WR55X10942P (CONT BRD )
Near Xenia, OH 45385
Tim
Job Details:
04/06/2020
DISHWASHER GE GDT655SSJ2SS
Replaced the main control and the user interface. Unit powered on and started to fill with water and then shut down. Could not get a display but we had power going to the control. Called tech line and spoke with Paul. After checking voltage at the control board and voltage at the user interface he said that somewhere in the wiring harness or in your washer motor there was a short that blew the control board and user interface again. He suggested to replace the control user interface wash motor and wiring harness to be sure that it did not happen again. I called American home shield and let them know what parts we would need in order to fix the unit and they said they did not want to put that much money into it. Even with them supplying the parts. They opted to check on replacement options. Per DeAndre. Auth240JDCL
Near Dayton, OH 45414
Tim
Job Details:
04/06/2020
OVEN KENMORE 790.467096
Replaced control. Checks ok
Near Englewood, OH 45322
Tim
Job Details:
04/06/2020
REFRIGERATOR FRIGIDAIRE FRT18L4JBD
Couldn’t find any leaks. Drain clear no water in the refrigerator base.
Near Bellbrook, OH 45305
Tim
Job Details:
04/06/2020
DISHWASHER FRIGIDAIRE FFCD2413US2A
"Checked unit over found fill hose leaking. Fixed hose, checks ok"
Near Dayton, OH 45434
Tim
Job Details:
04/06/2020
DRYER SAMSUNG DV40J3000EW/A2
Replaced shorted heater. Checks ok; used 1 DC97-14486A () from stock
Near Xenia, OH 45385
Tim
Job Details:
04/06/2020
DRYER GE GDTP490ED5WS
Replaced belt and found that the motor was shorted and would only run when the unit was having the start button held. No repair.
Near Dayton, OH 45406
Tim
Job Details:
04/06/2020
DRYER MAYTAG MVWX655DW1
Fixed broken wire to the sensors. Checks ok Auth#431YYSL
Near Dayton, OH 45458
Tim
Job Details:
04/06/2020
DISHWASHER BOSCH SHX65T55UC/02
Checked unit over found that the unit was functioning normal and no issues with the motor or drain. Customer listened to the unit while it was running and I told him it sounded normal to me for its age.
Near Dayton, OH 45417
Tim
Job Details:
04/06/2020
WASHER SAMSUNG WF419AAWAA03
Checked unit over found shorted main control. No power going to the drain pump. Also drain pump was free spinning. Needs new drain pump also. Not worth the repair
Near Dayton, OH 45406
Tim
Job Details:
04/06/2020
WASHER MAYTAG MHWE200XW00
Replaced torn bellow. Checks ok
Near Dayton, OH 45414
Tim
Job Details:
04/06/2020
DRYER MAYTAG MEDX500XW0
Check unit over found that the thermal fuse checked OK. No power coming out of the main control board to the motor or the heater. Needs new main control. No repair.
Near Piqua, OH 45356
Steve
Job Details:
04/06/2020
WASHER SAMSUNG WV55M9600AV
Installed new door boot. Unit is not leaking.
Near Dayton, OH 45404
Tim
Job Details:
04/06/2020
DRYER MAYTAG MDE5500AYW
Replaced idler. Checks ok customer had part.
Near Troy, OH 45373
Steve
Job Details:
04/06/2020
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA
4152574637 Peter. At Samsung connected visually support. All services have been performed correctly and there are no parts or other recommendations to resolve the customers issue at this point. The case should be reviewed in the next couple days by Samsung. Contact Samsung next week for a resolution
Near Dayton, OH 45420
Tim
Job Details:
04/06/2020
DRYER MAYTAG MVWX655DW1
Recalibrated due to stuck in drain. Checks ok
Near Springfield, OH 45503
Steve
Job Details:
04/06/2020
MICROWAVE SAMSUNG ME20H705MSS
Installed new mag tube. Heating ok now
Near Covington, OH 45318
Steve
Job Details:
04/06/2020
WASHER WHIRLPOOL WFW92HEFW0
"Installed user interface, main board, expansion board, pressure switch, dispenser diverter switch, lower harness and upper harness. Unit still not working. Whirlpool tech line advised for a second opinion another company"
Near Springfield, OH 45502
Steve
Job Details:
04/06/2020
DRYER SPEED QUEEN AWNE9RSN115TW01
"Replaced pulley, rollers and belt; used 1 38225P$ (PULLEY), 1 D511255P (BELT), and 1 RB170002 (ROLLER KIT) from stock"
Near Springfield, OH 45502
Steve
Job Details:
04/06/2020
RANGE SAMSUNG NE597R0ABSR/AA
Convection fan noisy. Replaced center left hand thread fan. ; used 1 DG96-00110F (MOTOR CONVECTION) from stock
Near Troy, OH 45373
Steve
Job Details:
04/06/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Dishwasher motor is not running due to bad windings. Replaced wash motor assembly approved by Rob at warranty company. Unit is running with no leaks; used 1 W11084656 (PUMP MOTOR) from stock
Near Beckett Ridge, OH 45069
Steve G
Job Details:
04/06/2020
DISHWASHER WHIRLPOOL KDFE104DSS5
Dennis techline AIG Paul. Unit is in non repairable status.
Near Troy, OH 45373
Steve
Job Details:
04/06/2020
DRYER KENMORE 110.649022
Drum is coming apart at felt cushion. Not worth putting drum in. Uneconomical for repair.
Near Waynesville, OH 45068
Steve G
Job Details:
04/06/2020
MICROWAVE GENERAL ELECTRIC JVM3160EF1ES
Unit keeps tripping house breaker. Installed new door switch. ; used 1 WB24X10205 (MICROSWITCH) from stock
Near Bellefontaine, OH 43311
Steve
Job Details:
04/06/2020
WASHER MAYTAG MVWC565FW0
Installed new gear case with hub drive and new agitator. Washer is operating properly
Near Dayton, OH 45458
Steve G
Job Details:
04/06/2020
DISHWASHER LG LDT7808SS
Installed new pump removed unit found the drain line was crushed, reinstalled line. All operations check ok.
Near Dayton, OH 45449
Steve G
Job Details:
04/06/2020
REFRIGERATOR KENMORE 795.785438
Unit is leaking. Found a pin hole in the waterline; cut a small section off and cycled.
Near Carlisle, OH 45005
Steve G
Job Details:
04/06/2020
WASHER MAYTAG MVWC565FW1
Customer unit is just pumping out. Installed new main board calibrated unit cycled test OK
Near Greenville, OH 45331
Kevin
Job Details:
04/06/2020
WASHER GENERAL ELECTRIC GTW680BSJ5WS
"Replaced drain pump, had unit fill and agitate, then put into a drain and spin. Unit checks ok, no leaks."
Near Ansonia, OH 45303
Kevin
Job Details:
04/06/2020
DRYER SAMSUNG DV456EWHDWR/AA
Unit will tumble but not heat. Found heating element open. Replaced with truck stock. Unit checks ok.; used 1 DC97-14486A () from stock
Near Versailles, OH 45380
Kevin
Job Details:
04/06/2020
DRYER - ELECTRIC SPEED QUEEN ADEE9RGS175TW01
"Customer claims unit taking too long on sense dry mode. Put unit into time dry no heat, then low and high. Unit cycling ok. Put unit into normal default settings, customer had some clothes and towels to dry, checked to make sure clothes making contact with sense bar ok. Change tstat. Unit checks ok. See sticky note.; used 1 D510701 (TSTAT) from stock"
Near Medway, OH 45341
Kevin
Job Details:
04/06/2020
REFRIGERATOR FRIGIDAIRE PD-19VFW-0
Compressor is locked up & R12 sealed system non repairable parts are no long available
Near Middletown, OH 45044
Steve G
Job Details:
04/06/2020
MICROWAVE LG LMV1813SW/01
Installed new mag tube dial capacitor and glass fuse cycled unit unit blew the fuses right away Tech checked door switches appear to be good but wants to re- order all door switches holder a noise filter; rqstng P&A on 1 1111 (NOISE FILTER BOARD) and 1 2222 (DOOR SWITCH HOLDER)
Near Dayton, OH 45458
Steve G
Job Details:
04/06/2020
DISHWASHER SAMSUNG DW80F600UTS/AA 01
Customer has a different issue this time the door lock/latch is broken; saved tckt
Near Dayton, OH 45424
Kevin
Job Details:
04/06/2020
REFRIGERATOR KENMORE 106.729729
Def brd isn’t going into def and drain is plugged cust declined est
Near Middletown, OH 45005
Steve G
Job Details:
04/06/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PFAA
Unit is not dispensing the ice. ; ordrng 1 242093006 (ice container assy)
Near Ludlow Falls, OH 45339
Kevin
Job Details:
04/06/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00
Installed new light module in the freezer and checks ok; used 1 W11205083 (MODULE) from stock
Near Dayton, OH 45417
Kevin
Job Details:
04/06/2020
REFRIGERATOR KENMORE 10662159111
EVAP fan is locked up replaced fan motor and cleared drain okd by Anthony ; used 1 WP2135539 (FAN MOTOR) from stock
Near Middletown, OH 45005
Steve G
Job Details:
04/06/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PFAA
Unit is not dispensing the ice.; ordrng 1 242093006 (ice container assy)
Near Dayton, OH 45406
Kevin
Job Details:
04/06/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TS0
Adjusted the fill tube to ice maker and replaced ice maker; used 1 241798224 (ICE MAKER) from stock
Near New Madison, OH 45346
Kevin
Job Details:
04/06/2020
DISHWASHER WHIRLPOOL WDT780SAEM1
"Note: ordering new rack adjuster set.; ordrng 1 W10712395 (adjuster)"
Near Xenia, OH 45385
Kevin
Job Details:
04/06/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Ice maker is locked up installed new ice maker and checks ok
Near Greenville, OH 45331
Kevin
Job Details:
04/06/2020
DISHWASHER FRIGIDAIRE FPID2497RF6A
"Replaced pressure switch, installed unit. Noticed unit is not screw/fastened in place, only has wood shims under front of feet of unit. File #83493663. All prior notes will be tied to serial number. ; saved tckt"
Near Casstown, OH 45312
Kevin
Job Details:
04/06/2020
REFRIGERATOR SAMSUNG RF260BEAESG/AA
FF fan assy is out need to order new ff fan assy; ordrng 1 DA97-12609C (FF FAN ASSY)
Near Laura, OH 45337
Kevin
Job Details:
04/06/2020
ICE MACHINE ULINE U-CLR1215S-00B
Unit is making ice but not cycling thru harvest properly needs new main cont brds ; ordrng 1 MAINBRD (MAIN BRD)
Near Dayton, OH 45410
Tim
Job Details:
04/03/2020
DISHWASHER GE GSD2100V50BB
Fixed rear legs. Checks ok
Near Dayton, OH 45415
Tim
Job Details:
04/03/2020
OVEN GE J796A30C
Checked unit over found that if the switch was removed for the front left burner that the unit would have to stay unplugged until the rebuilt switch was installed. American home shield said could take between three and five weeks. Customer could not go without stove for that long. Did not want us to tape them up because she did not feel safe with that option. We agreed with her. Talked with American home shield and they are putting the unit in for replacement options.
Near Brookville, OH 45309
Tim
Job Details:
04/03/2020
RANGE HOOD BROAN PM500SS
Replaced parts listed. Checks ok
Near Dayton, OH 45417
Tim
Job Details:
04/03/2020
DISHWASHER FRIGIDAIRE FGCD2444SB2A
Replaced door seal. Checks ok; used 1 154827601 (GASKET) from stock
Near Dayton, OH 45420
Tim
Job Details:
04/03/2020
DISHWASHER GE GDF520PGD0BB
Replaced control and valve due to unit not running through cycle correctly. Checks ok
Near Dayton, OH 45420
Tim
Job Details:
04/03/2020
COOKTOP JENN AIR JGD3536GB00
Checked unit over and found that the wire connected to the igniter was touching the frame because it’s a short house in that spark. Adjusted igniter and wire. Checks OK
Near Dayton, OH 45414
Tim
Job Details:
04/03/2020
WASHER WHIRLPOOL WTW7500GC0
Checked unit over found that the washer was completely submerged in water. Needs new control and display. No repair per nick due to cost.
Near Englewood, OH 45322
Tim
Job Details:
04/03/2020
DRYER WHIRLPOOL WED75HEFW1
Checked unit over found that the unit needs a new control due to sensing blockage in vent when the vents are clear. Customer is going to run unit with vent disconnected and she will let me know the out come.
Near Dayton, OH 45426
Tim
Job Details:
04/03/2020
WASHER MAYTAG NO MODEL 04/02/20
Leaking from base of outer tub. Needs new outer tub but due to model and serial missing. No repair possible. Attached picture.
Near Dayton, OH 45417
Tim
Job Details:
04/03/2020
DRYER SAMSUNG DV210AEW/XAA
"Replaced belt and idler unit checks OK; used 1 4400EL2001A (BELT), and 1 DC93-00634A (IDLER PULLEY) from stock"
Near Dayton, OH 45429
Tim
Job Details:
04/03/2020
DISHWASHER BOSCH SHEM3AY55N/24
Replaced parts checks ok
Near Dayton, OH 45405
Tim
Job Details:
04/03/2020
WASHER MAYTAG MVWB765FC1
Replaced control and display due to unit not started. Checks OK
Near Springfield, OH 45503
Steve
Job Details:
04/03/2020
REFRIGERATOR WHIRLPOOL GD22DFXFW02
Installed new thermostat refrigerator is operating properly
Near Dayton, OH 45410
Tim
Job Details:
04/03/2020
RANGE HOOD FASCO B266
Fixed light socket. Needs new screen. ; rqstng P&A on 1 ##### (LIGHT COVER/FILTER)
Near New Carlisle, OH 45344
Steve
Job Details:
04/03/2020
WASHER WHIRLPOOL WTW7040DW1
Washer is not filling with water properly F8 drain error. Replaced water fill valve unit is operating properly; used 1 W11165546 (WATER VALVE) from stock
Near Springfield, OH 45502
Steve
Job Details:
04/03/2020
DISHWASHER FRIGIDAIRE FPID2498SF4A
Dishwasher is not properly installed. Countertop is too close to dishwasher cannot tilt unit backwards to ensure water is not coming out of the door customer will have to contact builder in order to get the unit properly installed so we can properly diagnose the situation; saved tckt
Near West Milton, OH 45383
Steve
Job Details:
04/03/2020
WASHER SAMSUNG WF42H5000AW/A2
"Washer is not draining out properly sometimes pump will not run. Installed new drain pump ran washer, operating properly; used 1 DC31-00178A (PUMP) from stock"
Near Belle Center, OH 43310
Steve
Job Details:
04/03/2020
WASHER MAYTAG MVWB855DC1
F6E3 F6E3. UI error. Main communication error. Need console and control; rqstng P&A on 1 W10916649 (cntrl-elec. (MARCONE)) and 1 W11226503 (console (MARCONE))
Near West Milton, OH 45383
Steve
Job Details:
04/03/2020
DISHWASHER FRIGIDAIRE FFBD2406NW6A
Dishwasher will not drain due to loose float switch connections. Tighten connections dishwasher is operating properly
Near Bellefontaine, OH 43311
Steve
Job Details:
04/03/2020
DISHWASHER FRIGIDAIRE FDB4315LFB3
"Unit is leaking from main wash motor and bracket. ; rqstng P&A on 1 154595901 (bracket (MARCONE)) and 1 154844101 (motor kit (MARCONE)), ordrd 1 154595901 (bracket) and 1 154844101 (motor kit), states that autho needed"
Near Bellefontaine, OH 43311
Steve
Job Details:
04/03/2020
WASHER WHIRLPOOL WTW8500DC1
"Customer states that the washer is making a loud grinding noise while it is trying to spin the clothes out more of a ratcheting sound like a impact driver. Removed agitator did not see any signs of stripped components. Remove the drive motor and clutch and slider assembly did not see any signs of stripped components. These are the only moving parts on the washer that can possibly make any noise. The bearings in the gearcase make absolutely no noise. Replaced clutch assembly and slider assembly just as a precaution; used 1 W10734521 (SLIDER), and 1 W10754448 (CLUTCH) from stock"
Near Huntsville, OH 43324
Steve
Job Details:
04/03/2020
WASHER GE GUD27ESSJ0WW
Bearing are going out. Needs GEARCASE 5 yrs old in bathroom ; rqstng P&A on 1 WH16X22784 (GEARCASE (MARCONE))
Near West Chester Township, OH 45069
Steve G
Job Details:
04/03/2020
WASHER SAMSUNG WA52M7750AV/A4 01
Install new main board assembly cycled unit test OK
Near West Chester Township, OH 45069
Steve G
Job Details:
04/03/2020
WASHER LG WT1701CV/ 01
Wash plate and bolt; ordrng 1 AGZ72909711 (WASH PLATE WITH BOLT)
Near Washington Township, OH 45458
Steve G
Job Details:
04/03/2020
WASHER KENMORE 110.2080299
Installed new lid switch cycled unit several times test OK
Near Mason, OH 45040
Steve G
Job Details:
04/03/2020
WALL OVEN THERMADOR SC302TS
You can not see the display. Was not able to see any model tag anywhere not he unit; Customer did find the user manual what someone had written the model tag. Unit in kitchen. 21 years old. Unit does work but still cant see what ur entering.
Near Carlisle, OH 45005
Steve G
Job Details:
04/03/2020
REFRIGERATOR KITCHEN AID KRMF706EBS01
Unit is not making ice and the fan for the ice room is loud. Found ice build up around the fan ; rqstng P&A on 1 W10407215 (gasket-fip) and 1 W10675033 (cntrl-elec) and 1 W12729128 (HEATER)
Near Dayton, OH 45458
Steve G
Job Details:
04/03/2020
DRYER FRIGIDAIRE LAQE7000LW0
"Customers panel is cracked from the overlay,. Unit does still work and does start up. Adv customer that the warranty company will not cover."
Near Springboro, OH 45066
Steve G
Job Details:
04/03/2020
RANGE KENMORE 790.410138
Customer oven is warped and will not hold up the racks. It warped by about 1/2 inch. It got progressively worse in time and use. Cabinet liner is a non repairable part. Eric at warranty co. Adv unit cavity is a non repairable issue. Angela in purchasing autho. 243340952655
Near Dayton, OH 45440
Steve G
Job Details:
04/03/2020
OVEN KENMORE 790.466095
Door will not close. Part is NLA of 2016; rqstng P&A on 2 318024749 (DOOR HINGES)s
Near Dayton, OH 45458
Steve G
Job Details:
04/03/2020
DISHWASHER GE PDT720SSH7SS
Found that the top spray arm bracket had fallen down... looks as the weld gave and the bracket fell and causing the upper spray arm to drop down and the hard to push upper rack in.Dillion at warranty company email pictures to dcolquitt@ safeware. ; saved tckt
Near West Chester Township, OH 45069
Steve G
Job Details:
04/03/2020
DISHWASHER BOSCH SHE53TF5UC
Customer is getting several error codes that all lead to drain issues. Adv customer that the warranty company will cover this one time issue. Customer is going to clean filter. Tech did check the pump assy. Cycled.
Near Franklin, OH 45005
Steve G
Job Details:
04/03/2020
DRYER WHIRLPOOL WED8500DC4
Install new door catch cycled unit test OK
Near Springboro, OH 45066
Steve G
Job Details:
04/03/2020
WASHER WHIRLPOOL WFW87HEDC0
Unit pump is not working. ; rqstng P&A on 1 W10605427 (pump-water)
Near Springboro, OH 45066
Steve G
Job Details:
04/03/2020
REFRIGERATOR MAYTAG MFI2568AES
Installed new water tank with water line assembly cycled unit test OK
Near Tipp City, OH 45371
Kevin
Job Details:
04/03/2020
REFRIGERATOR GE PFE28KSKGSS
Ice around ff fan assy and bimetal for defrost ; ordrng 1 WR17X28923 (fresh food evaporato) and 1 WR50X10108 (thermostat defrost f)
Near Beavercreek, OH 45434
Kevin
Job Details:
04/03/2020
REFRIGERATOR WHIRLPOOL ET1CHMKB05
Clear out def drain and installed probe down into the drain to prevent problem
Near Dayton, OH 45440
Kevin
Job Details:
04/03/2020
REFRIGERATOR MAYTAG MBF1953DEH00
Checked unit out & took out ice maker cause they didn’t have any water hooked up and causing solenoid to kick on occasionally
Near Miamisburg, OH 45342
Kevin
Job Details:
04/03/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TS3
Cont brd was getting hot installed new DISP brd
Near Dayton, OH 45410
Kevin
Job Details:
04/03/2020
REFRIGERATOR FRIGIDAIRE FFEX2315QP1
Installed cont brd and bimetal and checks ok
Near Dayton, OH 45424
Kevin
Job Details:
04/03/2020
REFRIGERATOR FRIGIDAIRE FRT185JGW1
Checked unit temps and seals coils and everything checks ok please send customer receipt
Near Fairborn, OH 45324
Kevin
Job Details:
04/03/2020
REFRIGERATOR KENMORE 596.765726
Unit is not economical to repair unit sealed systems leak please mail customer a receipt
Near Dayton, OH 45420
Tim
Job Details:
04/02/2020
WASHER KENMORE 110.2072299
Adjusted lid latch so that it would spin out. Customer thinks it’s not cleaning well. It’s filling with water properly and agitator is working on all cycles. Spinning out good now that the lid latch is fixed. Checks ok.
Near Dayton, OH 45406
Tim
Job Details:
04/02/2020
RANGE FRIGIDAIRE MISSING TAG 04/01/20
Replaced shorted element and repaired wire. Checks ok ; used 1 316075103 (BAKE ELEMENT) from stock
Near Dayton, OH 45424
Tim
Job Details:
04/02/2020
DRYER GE DCVH680EJ1WW
Replace parts listed. Ok
Near Dayton, OH 45449
Tim
Job Details:
04/02/2020
RANGE WHIRLPOOL RF263LXTB
Checked unit over found that the unit needs a new cord and terminal block due to shorting out. Customer to repair himself. Left unit unplugged.
Near Englewood, OH 45322
Tim
Job Details:
04/02/2020
DISHWASHER FRIGIDAIRE LFID2426TF2A
Checked unit over found that the unit float switch stuck. Fixed switch. Checks ok.
Near Fairborn, OH 45324
Tim
Job Details:
04/02/2020
RANGE GE JGB630REF1SS
Adjusted all four burners on top so the flames would burner lower. Checks ok. Adjusted as far down as possible no more adjustment possible. Checks ok
Near Xenia, OH 45385
Tim
Job Details:
04/02/2020
DRYER SAMSUNG DV42H5200EF/A3
Replaced user interface. Checks ok
Near Jamestown, OH 45335
Tim
Job Details:
04/02/2020
OVEN KENMORE 790.9611341
Replaced control. Checks ok
Near Urbana, OH 43078
Steve
Job Details:
04/02/2020
DRYER SAMSUNG GEW9250PW0
"No power on due to power relay not responding on main control control. Parts NLA. bad electrical storm, flickering lights could have cause power surge damaging components."
Near Xenia, OH 45385
Tim
Job Details:
04/02/2020
WASHER AMANA NTW4516FW3
Found grease and oil all on the bottom of the cover coming from transmission. Replaced transmission and tested. Checks ok
Near Englewood, OH 45322
Tim
Job Details:
04/02/2020
RANGE WHIRLPOOL WFE505W0HZ1
Fixed door seal so heat wasn’t escaping. Checks ok
Near New Carlisle, OH 45344
Steve
Job Details:
04/02/2020
REFRIGERATOR FRIGIDAIRE GLHS66EFSB3
Installed new condenser fan motor assembly. Unit is operating properly
Near Springfield, OH 45505
Steve
Job Details:
04/02/2020
WASHER MAYTAG PAV2300AWW
Customer completely tore machine apart. Cannot service.