Near Springfield, OH 45503
Brad Anders
Job Details: 08/05/2019
REFRIGERATOR BOSCH B21CT80SNS/02 "Found icemaker not cycling properly, ordered new icemaker; ordrng 1 UNKNOWN (ICE MAKER)"
Near Fairborn, OH 45324
Brad Anders
Job Details: 08/05/2019
REFRIGERATOR KENMORE 253.5264931 "Found evaporator fan motor not spinning with proper voltage applied. Installed new fan motor, unit is working properly."
Near Fairborn, OH 45324
Brad Anders
Job Details: 08/05/2019
DRYER LG DLE3500W "Found proper voltage coming to motor, motor does not turn. Needs new motor. Customer purchased the unit 3 days ago, they are going to return unit to the vendor."
Near Yellow Springs, OH 45387
Brad Anders
Job Details: 08/05/2019
DRYER SAMSUNG DV42H5000EW/A3 "unit not heating, found open thermostat, Installed new thermostat, unit is heating properly. All operations test ok.; used 1 DC96-00887C (TS) (BRACKET) from stock"
Near Dayton, OH 45440
Tim
Job Details: 08/02/2019
DISHWASHER KENMORE 665.163743 Checked unit over found that the door seal wasnÕt sealing up properly and the fill valve wasnÕt always opening. Checks ok.
Near Beavercreek, OH 45430
Tim
Job Details: 08/02/2019
DRYER WHIRLPOOL WED4616FW0 Repaired wiring on terminal block and shorted wire on heater box. Checks ok.
Near Dayton, OH 45410
Tim
Job Details: 08/02/2019
REFRIGERATOR ROPER n/a Cleared out ice and drain line. Checks ok
Near Dayton, OH 45410
Tim
Job Details: 08/02/2019
WASHER SAMSUNG WF317AAS/XAA Checked unit over found that the unit needs a new tub assembly due to bearings in tub being worn out. No repair
Near Dayton, OH 45409
Tim
Job Details: 08/02/2019
DRYER SPEED QUEEN ADE4BRGS171TW01 Checked unit over found belt had kicked off and pulled a heater wire off. Reinstalled belt and reconnected heater wire which was shorted to ground. Tested element and thermostats they are all checking good. We are only getting 200 volts to the dryer so unit wonÕt heat. Checks and found that the issue was at the wall outlet. Once they fix that unit will work fine. Left message for Julie about issues.
Near Dayton, OH 45402
Tim
Job Details: 08/02/2019
DRYER KENMORE 417.948023 Replaced heater and thermostat due to customer saying 7nit would stop heating mid cycle. Checks ok
Near Miamisburg, OH 45342
Tim
Job Details: 08/02/2019
REFRIGERATOR FRIGIDAIRE LFHD2251TF4 Replaced ice maker. Checks ok.; used 1 243297606 (
Near Dayton, OH 45432
Tim
Job Details: 08/02/2019
WASHER FRIGIDAIRE GLWS1649AS2 Explain to the customer that the noise she was hearing was normal due to wear and tear that the unit was still functioning properly.
Near Dayton, OH 45419
Tim
Job Details: 08/02/2019
WASHER LG WM3270CW Replaced parts listed. Checks ok.
Near Troy, OH 45373
Steve
Job Details: 08/02/2019
DISHWASHER KITCHENAID KDTM354EBS2 Lower rack is not cleaning properly. Found stuck in diverter neutral position disassembled pump base reinstalled diverter cam into proper position. Unit is working properlyThree years old located in main kitchen
Near Troy, OH 45373
Steve
Job Details: 08/02/2019
DRYER WHIRLPOOL LER4634JQ1 "Dryer not heating. Found burnt terminal wire on timer, repaired wire terminal dryer is heating properly."
Near Troy, OH 45373
Steve
Job Details: 08/02/2019
DISHWASHER FRIGIDAIRE FGIP2468UF0A Top rack keeps coming off track. At this time Frigidaire does not offer any upgraded track or wheel assemblies to correct the loose sitting rack supports. Advised customer to make sure they are pulling the top rack out from the center handle to prevent binding
Near Dayton, OH 45431
Tim
Job Details: 08/02/2019
REFRIGERATOR SAMSUNG RF4267HAWP/XAA Checked unit over and found both the refrigerator and the freezer section weÕre not cooling properly refrigerated was at about 50¡ and freezer was about 20-ish. Compressor was running and all fans were running properly unit has a Freon leak. Previous company has cut into the sealed system so we will no longer proceed with working on unit.
Near Dayton, OH 45424
Steve
Job Details: 08/02/2019
REFRIGERATOR MAYTAG MSB27C2XAM00 Sr7725344940 Andrew At Techline helped find a shorted wire in the freezer door harness causing icemaker water valve not to cycle after replacing main control and icemaker. Repaired wiring harness. If ice maker breaks down again a new door will need to be ordered
Near Centerville, OH 45458
Tim
Job Details: 08/02/2019
DISHWASHER BOSCH SHE3ARF2UC/22 "Unit isnÕt draining just needs control showing NLA.; rqstng P&A on 1 12008382(NLA) (CONTROL), states that autho needed"
Near New Carlisle, OH 45344
Steve
Job Details: 08/02/2019
REFRIGERATOR SAMSUNG RF260BEAESG/AA Fresh food evaporator frozen over blocking air flow. Previous company installed a heater clip without removing the old one first causing unit not to drain properly. Corrected heater clock placement defrosted unit refrigerator is running OK
Near New Carlisle, OH 45344
Steve
Job Details: 08/02/2019
DRYER WHIRLPOOL WED7300DW0 Install parts listed unit is no longer leakingThree years old located in laundry closet
Near Troy, OH 45373
Steve
Job Details: 08/02/2019
DISHWASHER BOSCH SHEM3AY55N/01 Dishwasher has water in the base. Removed screen filter to find less than inch of water beneath filter housing. Normal levels. Customer complaint about odd odor in unit. Recommended a cleaner. Dishwasher is operating properlyUnit is ran every few days.
Near Springboro, OH 45066
Steve G
Job Details: 08/02/2019
WASHER SAMSUNG WA45H7000AW/A2 11 Customer states that the unit will not power up and will have to unplug for several hours and when he plugs it back in it may come on . Install new main board cycled unit several times test OK
Near Springboro, OH 45066
Steve G
Job Details: 08/02/2019
DISHWASHER LG LDP6797BD Customer states the the unit is not drying. Customer just purchased the unit and the unit is only 2 weeks old. Customer education on the unit and gave customer helpful tips on use and care.
Near Dayton, OH 45459
Steve G
Job Details: 08/02/2019
WASHER LG WM2250CW "Customer states that the unit has an odor to it. Was able to smell a bit of an odor. Customer is doing everything right with keeping the door open and drying out the door boot. Tech did run the unit in spin cycle and heard a noise, so we did a load test with towels and everything check ok. If customer wants to have tech pull out the spin basket and power wash it it will require 2 men and 2.5 hrs on return. Verbal est. of $550."
Near Dayton, OH 45458
Steve G
Job Details: 08/02/2019
DRYER FRIGIDAIRE FDEB23RGS2 Installed new heater and rear bearing kit clean it up base of unit as well as blower housing and filter area advise customer that they must do that every time they are restricting the flow of air which could lead to poor drying also did show customers and took pictures of lid that has already caught on fire advise the customer do not use the dryer until the house event is cleared out it is a fire hazard to get a professional company out and clean out the house that I stress to the customer several times do not use the dryer it is a fire hazard
Near De Graff, OH 43318
Steve
Job Details: 08/02/2019
WASHER WHIRLPOOL WTW8500DC0 "Communication error between board/UI and error between UI/main3.5 yrs old in laundry room; rqstng P&A on 1 W10812418 (cntrl-elec (MARCONE CORE)) and 1 W11025585 (panel-cntl (MARCONE)), states that autho needed"
Near Dayton, OH 45459
Steve G
Job Details: 08/02/2019
RANGE GE JKP85W0A3WW Customer states that when she was cooking she said the bakery goods were not cooked. Tech check power to the bake element and did check the ohms on the bake element.
Near Mason, OH 45040
Steve G
Job Details: 08/02/2019
FREEZER SAMSUNG RF28K9070SG/AA. 05 Customer states that the bottom right section light is not on. Found that the bottom hinge did fall off and would not recognized the door being open. Secure the hinge cover.
Near Lebanon, OH 45036
Steve G
Job Details: 08/02/2019
MICROWAVE GE PT970DR1 BB Richard HBW Erica purchasing Talk to Erica and Purchasing advised her that the roof of the microwave is peeling about the size of a fist exposed metal possible spark and fire hazard for Erica she stated customer does not have supreme coverage and she is going to look into to see if it will be covered
Near Springboro, OH 45066
Steve G
Job Details: 08/02/2019
DISHWASHER KITCHEN AID KUDS30FXSSA Alisa AHS. Spoke to Alisa add American home shield explained to her we got parts and I went by the customers home to install the parts technician took the cover of the control board off knowing that he visually inspected the other wires yesterday when he took the cover of the power wires off notice that the wire harness did catch on fire as well spoke to American home shield advise that there could be additional issues we also need a wire harness not cost-effective they are going to put the unit into options
Near Washington Township, OH 45458
Steve G
Job Details: 08/02/2019
LAUNDRY CENTER GE GTUP270EM4WW Customer has several issues with the washer. Needs main board and did hear some noise in the gearcase. Customer does has time to use. Did bend the lid a bit so the lock will engage.
Near Lewisburg, OH 45338
Shawn H
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Customer stated no cool in fresh food section. Ran unit in diagnostics to test. When running damper test the damper motor would attempt to turn but not open the damper. Found small amount of ice build up around damper door. Cleared ice and damper opens and closes fine. Checked unit for air leakage that would draw in moisture. Found freezer door not fully sealing at bottom. Glides have frost built up in them keeping the drawer from closing fully. Cleared glides and door seals fine now. No more air leaks. Unit is cooling fine. Frost build up on glides was from keeping door open on previous service.
Near Brookville, OH 45309
Shawn H
Job Details: 08/02/2019
RANGE - ELECTRIC KITCHEN AID KFED500ESS02 Customer states that temps in both ovens are not correct. Checked temp sensors and both are in range. Checked temp calibration and offset is 0. Preheated both ovens and tested temp with digital probe. Temps are off by 40 degrees. Calibrated both ovens. Temps are ok now. Showed customer how to calibrate ovens.
Near Trotwood, OH 45426
Shawn H
Job Details: 08/02/2019
DRYER WHIRLPOOL LER7646EQ0 Installed switch lever and ran to test. All ok. Mail out invoice please.
Near Dayton, OH 45414
Shawn H
Job Details: 08/02/2019
RANGE - GAS GE C2S980SEM1SS Installed new knobs and ran to test. All ok.
Near Springboro, OH 45066
Steve G
Job Details: 08/02/2019
DISHWASHER SAMSUNG DW80K5050US/AA 03 "Customer states that the unit is not filling up. Found that the motor is seized up, was able to free it up. Cycled the unit and could hear the motor was struggling. Plus that vent open while in the in the wash cycle. ; rqstng P&A on 1 1111 (COMPLETE SUMP/MOTOR ASSY. ) and 1 2222 (MAIN BOARD. )"
Near Dayton, OH 45414
Shawn H
Job Details: 08/02/2019
DISHWASHER GE GDT695SMJ2ES "Upon arrival unit had no operation. Checked and found good voltage to main control(118VAC). No loose connections at control or incoming electric. Replaced control, programmed personality, and ran to test. All ok."
Near Dayton, OH 45415
Shaun S
Job Details: 08/02/2019
WASHER WHIRLPOOL WTW8040DW4 Removed and replaced main board and and console board on unit ran and tested with customer present unit checks ok
Near Dayton, OH 45415
Shaun S
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL ED2FHAXSB00 "Removed and replaced imk on u it, cycled unit through unit checks ok upon techs departure"
Near Dayton, OH 45417
Shaun S
Job Details: 08/02/2019
DRYER WHIRLPOOL WED5500XW0 "Removed and replaced board on unit, ran and checked out, unit checks ok"
Near Brookville, OH 45309
Shawn H
Job Details: 08/02/2019
REFRIGERATOR SAMSUNG RS265TDRS/XAA Checked unit and found 22e error code. No feedback from fan. Getting voltage from board but no operation. Unit needs evap cover with fan. ; ordrng 1 DA97-08724N (EVAP COVER W/FAN)
Near West Milton, OH 45383
Shaun S
Job Details: 08/02/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 "Found that air channel suppling air to fridge was froze up and not allowing proper air flow into fridge, pulled evap cover and cleared all ice, ran and checked out unit checks ok"
Near Dayton, OH 45426
Shawn H
Job Details: 08/02/2019
REFRIGERATOR FRIGIDAIRE FFHS2311PFGA "Customer states that ice maker is slow to make a full bucket and unit will shut down about every 4 days of run time. Cycled ice maker and it is very slow to cycle but will complete a cycle. Ran diagnostics to check for errors and operation. No error codes found. All functions work properly in test mode. No signs of leaks in system. Suspect that the compressor is going into thermal overload but may be an issue with the main control as well. Unit would need ice maker, start capacitor and relay, compressor, and main control. ; rqstng P&A on 1 241798224 (ice maker) and 1 241941005 (starter) and 1 297286803 (capacitor-run) and 1 5304511967 (compressor ) and 1 A01078804 (control)"
Near Dayton, OH 45414
Shawn H
Job Details: 08/02/2019
MICROWAVE SAMSUNG ME18H704SFW Checked unit and found it heating when door is closed and nothing set. Open door and unit stops heating. Checked all micro switches and all are good. No loose connections or shorted wires found. Ran unit to test heat. Unit heated before start was pressed but when timed cycle shut down the heat shut down with it. Relay on control was stuck on causing unit to heat without input. Unit needs control panel. ; ordrng 1 DE92-03624B (CNTRL BOARD)
Near Piqua, OH 45356
Kevin
Job Details: 08/02/2019
DISHWASHER FRIGIDAIRE LFID2459VF1A "Upon arrival found unit full of water in base. Customer had claimed they had an i30 error which pertains to leak sensor tripping. Pulled out unit, Used towels to dry up water in base. Ran unit in normal wash mode. Checked make sure filling washing ok, no leaks internal or external. Upon canceling and draining the unit, found water would start to back up in the sink. Customer has a plumbing issue to resolve as it drains slowly, more than likely causing other issues with unit. Explained to customer about loading of dishes and to not open door very far on these units as the water from inside will go down into the base. Checked inlet flow, tighten cap on inside of tub basin. Unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details: 08/02/2019
APPLIANCE LG LMXS27626D "Took temps 38 in frig and 01F in freezer. Complaint of frost buildup on right hand side. Took multiple pics. Took steamer and towels and cleaned all ice buildup and dry. Found door adjuster off one tooth on right hand side. Upon removing freezer baskets noticed the bottom one was not in place correctly. Had to rotate 180 degrees to,match the notch in railing. Suspect this and other things causing the unit bottom door not to seal properly. Unit has 3rd middle drawer in freezer as well, customer primarily uses this drawer not the bottom. Checked to make sure doors are sealing ok. Told customer to continue to monitor."
Near Greenville, OH 45331
Kevin
Job Details: 08/02/2019
FREEZER FRIGIDAIRE FFHS2611LWMA "Drain in freezer was frozen. Cleaned out with steamer. Found drain leaking up from cabinet. Had to pull drain hose from out of cabinet use long needle nose pliers to remove debris. After clearing poured about 12 ounces of water through drain, no leaks and is draining to the drip pan. Unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details: 08/02/2019
DRYER SPEED QUEEN ADE4BRGS175TW01 "Installed screw for noise per bulletin FB18-28R1. Checked over unit, no noise."
Near Greenville, OH 45331
Kevin
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "unit didnt make any ice, apparently a day or so. They have trouble removing ice bucket. They had another person remove bucket and there was no ice. Upon arrival found plenty of ice in the bucket, ice not dispensing had to adjust ice bucket in place to auger. Explained to customer about this. Also to keep eye on unit if it continues. Could be problem with icemaker. Unit is making and dispensing ice ok at this time."
Near Arcanum, OH 45304
Shaun S
Job Details: 08/02/2019
DRYER GE GTD65EBSJWS0 Unit has a bad main board ; ordrng 1 MAINBOARD
Near Greenville, OH 45331
Kevin
Job Details: 08/02/2019
DRYER SPEED QUEEN ADEE9RGS175TW01 "Installed screw for noise per bulletin FB18-28R1. Checked over unit, no noise."
Near Dayton, OH 45415
Kevin
Job Details: 08/02/2019
REFRIGERATOR AMANA BX20NL Garage 30+ yrs unit has no water hooked up to unit
Near Centerville, OH 45458
Kevin
Job Details: 08/02/2019
REFRIGERATOR KITCHEN AID KRMF706ESS01 Installed new fan and heater and checks ok
Near Dayton, OH 45406
Kevin
Job Details: 08/02/2019
REFRIGERATOR FRIGIDAIRE PHSC39EESS5 Installed IMk bucket & lever and checks ok
Near Xenia, OH 45385
Kevin
Job Details: 08/02/2019
REFRIGERATOR LG LFX25976ST/00 Installed new IMk & Water valve and checks ok
Near Springfield, OH 45505
Brad Anders
Job Details: 08/02/2019
DRYER WHIRLPOOL WED8500SR0 "Please mail customer receipt, installed new element, unit is heating properly."
Near Yellow Springs, OH 45387
Brad Anders
Job Details: 08/02/2019
REFRIGERATOR LG LFX28968ST/04 "Installed new icemaker, unit is working properly."
Near Dayton, OH 45419
Kevin
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Lights and display are not communicating ; rqstng P&A on 1 W11085027(GRAY) (SWITCH) and 1 WPW10675033 (cntrl-elec) and 1 WPW10677118 (cntrl-elec)
Near Dayton, OH 45415
Kevin
Job Details: 08/02/2019
FREEZER FRIGIDAIRE V12WUA Garage 23 yrs+ sealed system issue; rqstng P&A on 1 COMPRESSOR and 1 EVAPCOILS and 1 FILTERDRIER
Near Jamestown, OH 45335
Brad Anders
Job Details: 08/02/2019
FREEZER FRIGIDAIRE LGHT1846QF0 "Found freezer getting to cold, suggested using lower temperature setting."
Near Xenia, OH 45385
Brad Anders
Job Details: 08/02/2019
DISHWASHER BOSCH SHV66A03UC/14 "Called AHS, informed them that the labor needed to be increased to complete the job due to excesssive time needed. They have put the unit into replacement. The motor assembly will be returned. The main control is already installed.Authorization number 741jwml"
Near Springfield, OH 45502
Brad Anders
Job Details: 08/02/2019
FREEZER FRIGIDAIRE FFFU14F2QWG "Found unit not coming on, found cold control not allowing voltage through, got voltage through, compressor and fan running with no frost, needs dye filter to check for leaks.; rqstng P&A on 1 5304513033 (THERMOSTAT) and 1 UNKNOWN (DYE FILTER)"
Near Springfield, OH 45505
Brad Anders
Job Details: 08/02/2019
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Found back wall frozen, needs ff evaporator cover, heater, defrost thermostat, main control board. ; rqstng P&A on 1 UNKNOWN (DEFROST THERMOSTAT ) and 1 UNKNOWN (HEATER) and 1 UNKNOWN (MAIN BOARD) and 1 UNKNOWN (FF EVAPORATOR COVER )"
Near Jamestown, OH 45335
Brad Anders
Job Details: 08/02/2019
WASHER SAMSUNG WF220ANW/XAA "Found drain pump not turning with proper voltage is applied, ordered new drain pump.; ordrng 1 DC31-00054A (drain pump)"
Near Beavercreek, OH 45431
Tim
Job Details: 08/01/2019
DISHWASHER KITCHENAID KDFE104DSS3 Replaced fill valve and control due to not water and not cycling properly. Checks ok.
Near Dayton, OH 45459
Tim
Job Details: 08/01/2019
WASHER MAYTAG WTW8000BW0 Checked unit over found that the unit needs a new main control and rps sensor. No repair.
Near Dayton, OH 45458
Tim
Job Details: 08/01/2019
DRYER SAMSUNG DV45H7000EW/A2 Replaced shorted heating element. Checks ok; used 1 DC97-14486A (ELEMENT) from stock
Near Dayton, OH 45434
Tim
Job Details: 08/01/2019
REFRIGERATOR SAMSUNG RF18HFENBSP Checked unit over found that the unit wasnÕt sending proper voltage to the refrigerator fan. Replaced control and evaporator but unit still wasnÕt sending proper voltage to the fan and fan wouldnÕt run. Replaced evaporator and control. Checks ok. Haines 6839-pro2453803
Near Dayton, OH 45432
Tim
Job Details: 08/01/2019
DRYER BOSCH WTMC3300US/01 Checked unit over found that the unit needs a new control. Control NLA. No repair.
Near Dayton, OH 45417
Tim
Job Details: 08/01/2019
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Checked unit over found shorted thermostat. No repair right now
Near Dayton, OH 45417
Tim
Job Details: 08/01/2019
WASHER MAYTAG NTW4516FW2 Checked unit over found broken with capacitor keeping unit from agitating or spinning. Fixed wire. Checks ok.
Near Fairborn, OH 45324
Tim
Job Details: 08/01/2019
FREEZER ULINE n/a Disassembled unit and replaced control box. Checks ok.
Near Beavercreek, OH 45430
Tim
Job Details: 08/01/2019
WALL OVEN GE PK7800SK5SS Customer was complaining unit took too long to bake cookies. Checks unit over found that the temps was off by 20-25 degrees. Recalibrated and fixed oven racks to her desired height.
Near Rushsylvania, OH 43347
Steve
Job Details: 08/01/2019
WASHER GE GTW680BSJ5WS Installed new water valve. Washer checks ok.1.5 yrs old. In laundry area
Near West Liberty, OH 43357
Steve
Job Details: 08/01/2019
DISHWASHER KITCHENAID KDFE104DSS0 Heater error. Unit shut heater off due to low water level. Replaced float switch.; used 1 W10195039 (FLOAT SWITCH) from stock
Near West Liberty, OH 43357
Steve
Job Details: 08/01/2019
MICROWAVE WHIRLPOOL WMH78019HZ0 4 spots behind wave guide cover in cabinet where arching has occurred. File# SR 7725493698 from techline deeming unit non repairable. Andrew SR 7725493769 from safety division. Adam 1.5 yrs old located in kitchenCalled Kevin @ LoweÕs
Near Bellefontaine, OH 43311
Steve
Job Details: 08/01/2019
DRYER MAYTAG MEDC215EW1 Dryer not heating found open thermal fuse. Replaced thermal fuse. Dryer heating OKTwo years old in laundry closet; used 1 279816 (FUSE) from stock
Near Russells Point, OH 43348
Steve
Job Details: 08/01/2019
WASHER WHIRLPOOL WTW8500DC0 Long fill error. Replaced water valve. Unit checks ok. 4 yrs old in laundry room; used 1 W11165546 (WATER VALVE) from stock
Near Urbana, OH 43078
Steve
Job Details: 08/01/2019
WASHER SPEED QUEEN AWN63RSN115TW01 Installed new drive control and harness. Washer is operating OK
Near Urbana, OH 43078
Steve
Job Details: 08/01/2019
DISHWASHER FRIGIDAIRE FFBD2406NW10B "Dishwasher is not draining, found wire off of drain pump. Reconnected and secured wiring harness dishwasher is operating properly. Customer has complained about hard water issues with her last dishwasher. Recommended to use a lemi shine product to cut down on calcium buildup on new dishwasher. 1.5 yrs. old in kitchen"
Near Urbana, OH 43078
Steve
Job Details: 08/01/2019
DISHWASHER WHIRLPOOL DU945PWSQ0 Unit leaking water. Adjusted unit backwards to prevent any water from sloshing out from underneath the door during wash
Near Urbana, OH 43078
Steve
Job Details: 08/01/2019
WASHER ELECTROLUX EFLS617STT0 Installed new door boot. Cleaned out drain filter and dispenser box.
Near Middletown, OH 45044
Steve G
Job Details: 08/01/2019
DISHWASHER JENN-AIR JBD8000AWS0 Installed new sump assembly cycle unit test OK tech did have to leave unit out due to the customer had to get the unit out a hole and able to work on it Tech did not re-install unit due to the floor and the countertops
Near Middletown, OH 45042
Steve G
Job Details: 08/01/2019
DRYER KENMORE 417.6172351 Found two additional screws that came out of the drum not the original three screws that came out when Tech installed new rear bearing kit different screws installed new screws cycled test OK
Near Middletown, OH 45042
Steve G
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW Last time out the customer had a broken ice container this time out customer had a ice block in the fill cup that they did not mention last time Auth Tech remove ice maker thawed out ice blockage cycled icemaker test OK
Near Springboro, OH 45066
Steve G
Job Details: 08/01/2019
REFRIGERATOR SAMSUNG RF236BEAESR/AA Customer states that the unit is not making any ice. ; pckd up 1 DA82-02367a (CLIPS) and 1 DA97-15217D (ICE MAKER)
Near Lebanon, OH 45036
Steve G
Job Details: 08/01/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PSCA After installing new icemaker Kit air handler kit checking the heater. Also installed main board.
Near Waynesville, OH 45068
Steve G
Job Details: 08/01/2019
MICROWAVE OVEN MAYTAG MMV4205DH-2 Customer states that the unit did not turn on at all. Check power and found the inline fuse was out. Installed new fuse cycled test ok. ; pckd up 1 14QBP20CFB (INLINE FUSE)
Near Liberty Township, OH 45044
Steve G
Job Details: 08/01/2019
DBL OVEN COMBO JENN-AIR n/a Installed new main control board. Cycle. Unit test ok.
Near Englewood, OH 45322
Shawn H
Job Details: 08/01/2019
REFRIGERATOR MAYTAG MFI2569YEM2 Checked unit and found defrost drain clogged. Thawed bottom and cleared drain of mildew. Installed heater wire to prevent clog. All ok no more leaks or ice build up. Unit is 8 years old in kitchen. Left voicemails on both number to call back. Ok to run cc.
Near Clayton, OH 45315
Shawn H
Job Details: 08/01/2019
DISHWASHER KITCHEN AID KDTE334DSS0 "Checked unit and found pin holes in bottom of tub along sump seal. Tub has a lifetime warranty from manufacturer and is under an extended warranty. Unit would need tub, sump seal, heating element, and door seal.
Near Clayton, OH 45315
Shawn H
Job Details: 08/01/2019
REFRIGERATOR HOTPOINT HSM25GFTCSA Checked unit and found water not dispensing. Good voltage to valve and flow from valve at back of machine. Have water flow all the way to the where the line enters the freezer door. Line is blocked or frozen in the freezer door causing no water dispense. Customer does not wish to repair. Mail out invoice please.
Near Dayton, OH 45405
Shawn H
Job Details: 08/01/2019
DRYER WHIRLPOOL GEQ8811LW0 Customer concern is of long dry times. Checked vent for build up; none at back of machine and none in vent that I can see. Temps at back of machine are at 160 degrees on high heat with a timed dry. Checked for air flow at exterior of home; no air flow. Vent has separated inside the walls or attic and built up lint causing the long dry times. Advised customer to have vent inspected/repaired.
Near West Alexandria, OH 45381
Shawn H
Job Details: 08/01/2019
WASHER MAYTAG MVWC416FW0 "Checked unit over and found error code for shifter fault. Ran diagnostics and unit would not shift to spin. Replaced shifter and found damage to the clutch, replaced clutch and shifter. Ran to test, all ok. No codes. ; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Near West Milton, OH 45383
Shaun S
Job Details: 08/01/2019
WASHER WHIRLPOOL WTW8000BW "Upon arrival found that fabric softener cup is clogged with hardened softener and water, tech pulled the cup out of the machine took and cleaned in sink with hot soapy water and a brush, ran and checked out, unit checks ok after running a rinse cycle on unit, no water standing in cup"
Near Dayton, OH 45414
Shaun S
Job Details: 08/01/2019
DRYER MAYTAG MDE6700AYW "Upon arrival found that thermistor was bad on unit, removed and replaced thermistor ran and checked operation, unit checks ok ; used 1 DC32-00007A (THERMISTOR) from stock"
Near Dayton, OH 45414
Shaun S
Job Details: 08/01/2019
REFRIGERATOR KENMORE 363.9550417 "Upon arrival found that freezer drain was froze over and not allowing water to funnel into drain pan, tech cleared drain installed new bulb in fridge for customer, checks ok"
Near Versailles, OH 45380
Kevin
Job Details: 08/01/2019
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Replaced parts... checked over unit is cooling ok. Replaced door handle and adjusted all checks ok.
Near Covington, OH 45318
Kevin
Job Details: 08/01/2019
DISHWASHER BOSCH SHE3AR76UC/21 "Customer noted for a few months now unit was making a humming noise. Put unit into a express wash, unit filled and washed without issue and was quiet. Only when upon canceling into a drain noted the drain pump is humming and checked by placing my hand over to feel. Unit is draining ok, i did check screen filter and clean but not overly dirty. Drain hose appears ok. Customer did get an E-24 error one time which means drain error. I could not replicate the error code upon testing. Created and saved estimate, in system for customer, they are going to monitor and think about the repair. Collected service call fee."