Near Dayton, OH 45459
Steve G
Job Details:
02/13/2020
WASHER LG WM8000HWA
Customer is getting an OE code... found the pump was out. Installed new pump assy. Cycled test ok.; pckd up 1 4681EA2001T (DRAIN PUMP)
Near Centerville, OH 45458
Steve G
Job Details:
02/13/2020
DRYER WHIRLPOOL WED5600XW0
Customer states that the unit is not drying. Found that the unit is heating fine and that the customer needs house vent clean out.
Near Middletown, OH 45042
Steve G
Job Details:
02/13/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/11 12
Customer states that the unit is not making ice;. Thawed out ice room. sealed up ice room and installed new ice maker and clips assy. Cycled. ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217B (ICE MAKERDS9230320)
Near Englewood, OH 45322
Shawn H
Job Details:
02/13/2020
RANGE SAMSUNG NE59J7630SW/AA
Installed new fan motor and ran unit in convection bake to test. Fan is quiet. All ok.
Near Clayton, OH 45315
Shawn H
Job Details:
02/13/2020
DRYER SAMSUNG DVE50R5400W/A3
Installed all provided parts and ran unit to test. Unit is quiet and runs smooth. All ok.
Near Brookville, OH 45309
Shawn H
Job Details:
02/13/2020
REFRIGERATOR LG LFC24770SB/02
Upon arrival found defrost drain clogged causing overflow of melt water into bottom of freezer. Thawed drain and added heater wire to prevent. Unit is all ok.
Near Eaton, OH 45320
Shawn H
Job Details:
02/13/2020
DISHWASHER BOSCH SHP865WF6N/01
Called Lowes corporate to inform them of no issues of mice to keep warranty in good standings. No charge to customer.
Near Eaton, OH 45320
Shawn H
Job Details:
02/13/2020
DISHWASHER BOSCH SHP865WF6N/01
This is a Lowes extended warranty call. Customer had SIS out to diagnosis machine for an E09 error code which is a open heater. They ordered a motor and installed it but did not install it properly. They did not have it clamped to the sump. The clamp was there but not tight and on the wrong side. The unit was leaking from the pump causing the E15 code. Removed pump and reinstalled properly. Ran unit in rinse cycle to test. All ok no more leaks. Customer was informed that SIS stated they had extensive damage to unit caused by mice. No signs of any damage to unit. No signs of mice at all. Have photos to show. Have photo of POP. Bill to Lowes please.
Near Ansonia, OH 45303
Kevin
Job Details:
02/13/2020
DISHWASHER KITCHEN AID KUDS30IXBLA
"Customer issue unit not cleaning as it should, mostly on top. Removed and checked spray arms appeared clear. The middle spray arm has a clean split to the plastic seal but not sure if that is normal around where it fits in. Marked each spray arm with a marker to denote physical position. Put coffee mug in each of 4 corners of upper rack. Set unit to a 1 hr. Wash. Let unit fill and wash, opened the door a few times to inspect fill level and wash. Upon multiple inspections it appears middle and upper spray arm have not moved positions, however when open door water is draining down the side holes on bottom side of middle spray arm so it at least is getting water. Ran unit in another quick wash, this time unit was washing and filling mugs in upper rack. Unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details:
02/13/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
"Replaced door, so far unit appears to be working ok, unit is cooling and is now dispensing water as it wasnt before. Told customer to monitor temps in freezer and frig as they said it has been intermittent some days ok some times seems warm. Evap fans and everything working."
Near Dayton, OH 45458
Steve G
Job Details:
02/13/2020
DISHWASHER KENMORE 587.152544
Customer had a different issue. Customer did have it on lock. Tech unlock the panel and cycled.
Near Dayton, OH 45424
Kevin
Job Details:
02/13/2020
REFRIGERATOR SAMSUNG RS25H5111BC/AA
Error code 22 ff fan assy installed new ff fan assy
Near Dayton, OH 45424
Kevin
Job Details:
02/13/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA
"Installed auger motor and took picture of ice maker bulletin and checks ok; used 1 DA81-05595A (SEALANT), and 1 DA97-12540G (AUGER) from stock"
Near Fairborn, OH 45324
Kevin
Job Details:
02/13/2020
REFRIGERATOR KITCHENAID KRSC503ESS00
Arm broke on the ice maker and installed new ice maker and checks ok
Near Xenia, OH 45385
Kevin
Job Details:
02/13/2020
REFRIGERATOR ELECTROLUX EW28BS71ISC
Unit has a refrigerant line leaking into the outside liner of the cabinet that is nonrepairable- calling AHS-Taylor 133TTPP
Near Lebanon, OH 45036
Steve G
Job Details:
02/13/2020
REFRIGERATOR SAMSUNG RF28HFEDTBC/AA
Install new heater filter and relay board cycle that’s OK
Near Springfield, OH 45504
Brad Anders
Job Details:
02/13/2020
REFRIGERATOR SAMSUNG RF23HCEDBBC/AA
"Installed new icemaker kit, unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details:
02/13/2020
WASHER LG WT4970CW
"Found 3 items stuck in drain pump, removed items, unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details:
02/13/2020
DISHWASHER BOSCH SHEM3AY52N/24
"Replace main control, had put unit into an auto wash function for 2hrs 10 mins. Unit completed through cycle without issue, ran 2 calls during that time. Upon coming back reinstalled unit in the cabinet, put unit in a quick 60 wash so far unit has been washing for half the cycle. Told customer to continue to monitor. Unit checks ok."
Near Greenville, OH 45331
Kevin
Job Details:
02/13/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04
"Upon arrival again freezer led lamp not working, popped out, unplugged applied a little heat plugged back in it works. Called techline, no known issue with the lamps themselves but have had issues with this situation. Checked electrical connections again. Both door switches seem to be ok. Used some electrical tape around the 2 pin connector to board in freezer to help insulate. Connector seems good. Customer will continue to monitor. "
Near Washington Township, OH 45458
Kevin
Job Details:
02/13/2020
REFRIGERATOR GE PSS26SGPASS
Installed new control board and water valve and unit checks OK
Near Miamisburg, OH 45342
Kevin
Job Details:
02/13/2020
REFRIGERATOR FRIGIDAIRE LGHD2369TF7
All operations check ok.
Near Dayton, OH 45429
Tim
Job Details:
02/13/2020
RANGE SAMSUNG NE595R0ABSR/AA
"Replaced front right burner switch. Unit still continued to over heat. Called Samsung technical support they said to replace the switch again due to them thinking it’s defective. ; ordrng 1 DG44-01008A(PW (SWITCH), states that autho needed"
Near Dayton, OH 45431
Tim
Job Details:
02/13/2020
RANGE FRIGIDAIRE FGEH3047VFA
Needs control seal. ; ordrng 2 5304521020 (CONTROL SEAL)s
Near Dayton, OH 45439
Tim
Job Details:
02/13/2020
WASHER LG WM3500CW
Checked unit over found that the unit needed a new control and displays. unit is stacked. ; ordrng 1 AEZ73913414 (KNOB) and 1 EBR85018201 (CONTROL) and 1 EBR85194701 (DISPLAY)
Near Dayton, OH 45424
Steve
Job Details:
02/13/2020
DRYER WHIRLPOOL WED7300DW0
Found bad door switch. Installed new one. Unit operating ok.; ordrng 1 W10569603 (switch door. (DNR) )
Near Huber Heights, OH 45424
Steve
Job Details:
02/13/2020
WASHER MAYTAG A506
Unit is getting stuck in cycle going into rinse. Need actual timer assembly DOP 4/26/86Parts NLA. Needs timer assembly not motorUnit is 34 yrs old in laundry room; ordrng 1 206230 (timer)
Near Troy, OH 45373
Steve
Job Details:
02/13/2020
RANGE FRIGIDAIRE FGES3045KFF
Control and sensor needed due to temp issue. All components checked ok otherwise ; ordrng 1 316560140 (controller) and 1 5304504897 (sensor)
Near Miamisburg, OH 45342
Steve G
Job Details:
02/13/2020
MICROWAVE MAYTAG MMV5207AAW
Debbi at HBW said they are going to research the parts again. Tech removed the unit from the wall and installed the vent motor and main board. Cycled the unit and the unit still did not work. The board that HBW sent was not OEM. Did talk to Debbie and they are going to research the parts again. ; saved tckt
Near Waynesville, OH 45068
Steve G
Job Details:
02/13/2020
WASHER KENMORE 110.2813241
"Customer states that the washer was not washing. Found that the washplate was striped out and the bolt was out. Bolt was out would not come out with out hammer drill, had to bang out the unit. ; pckd up 1 W10752187 (screw) and 1 W10752285 (washplate)"
Near Urbana, OH 43078
Steve
Job Details:
02/13/2020
DISHWASHER FRIGIDAIRE FDB780RCQ0
Leaking from door gasket; ordrd 1 154827601 (gasket)
Near Dayton, OH 45458
Steve G
Job Details:
02/13/2020
MICROWAVE GE JVM1860CF 001
Customer states that the unit is not heating.. found door switch is out. Installed new door switches; ordrng 1 WB06X10128TS (lever switch lower) and 2 WB24X830.TS (sw-monitor)s
Near Middletown, OH 45042
Steve G
Job Details:
02/13/2020
DRYER SAMSUNG DV45H7000EW/A2
Customer unit is not turning. Installed new front rollers and one left rear roller. Installed new idler pulley. Cycled. ; ordrng 1 dc93-00634aTS (IDLER PULLEY) and 3 dc97-17782a (ROLLERS)s
Near Brookville, OH 45309
Shawn H
Job Details:
02/13/2020
WASHER FRIGIDAIRE FAFS4272LA0
"Unit is 9 years old in laundry room. Checked door and found lower pin for door hinge broken causing door to sag. Unit needs inner frame, outer frame, and hinge. ; rqstng P&A on 1 134550800 (hinge,door) and 1 137280302 (frame) and 1 5304506743 (panel)"
Near Brookville, OH 45309
Shawn H
Job Details:
02/13/2020
DRYER FRIGIDAIRE FASE7073LA0
Upon arrival customer stated unit isn’t sensing door shut. Checked and found door switch good and contacting. Control isn’t sensing door shut. Checked for error codes and found E63 heater shorted to ground. Checked and found heater shorted to ground. Unit needs main control and heater assembly. ; ordrng 1 134792700 (heater) and 1 809160802 (control asmy)
Near Greenville, OH 45331
Kevin
Job Details:
02/13/2020
MICROWAVE OVEN FRIGIDAIRE FGMO226NUFA
"Customers interior lamp bulb has burned out. Unit is a countertop but mounted inside the wall. Customer removed trim for me, unit was mounted on rails. Measure connector had 120V with door open and 0v with closed. Customer claims unit still heating ok. DAP site says special order.; ordrng 1 5304519338 (INTERIOR BULB)"
Near Union City, IN 47390
Kevin
Job Details:
02/13/2020
RANGE - ELECTRIC SAMSUNG NE59J7630SS
Customer claims every time he replaces the bulb they seem to last only about a week. Ordering switch and bulb.; rqstng P&A on 1 DG34-00006A (DOOR SWITCH) and 1 DG97-00083A (BULB)
Near Springfield, OH 45502
Brad Anders
Job Details:
02/13/2020
MICROWAVE SAMSUNG ME21M706BAG
"User interface in door does not responding, unit will not power on, needs main control, needs door with user interface. Ordered door and main control. Located in the kitchen, manufactured 2017; rqstng P&A on 1 UNKNOWN (DOOR) and 1 UNKNOWN (MAIN CONTROL BOARD)"
Near Springfield, OH 45505
Brad Anders
Job Details:
02/13/2020
WASHER SAMSUNG WA45M7050AW/A4
"Found unit not responding properly, the pressure switch is not communicating with the main control. Ordered control and pressure switch.Ticket number: 4152252797; ordrng 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (PRESSURE SWITCH)"
Near Dayton, OH 45434
Tim
Job Details:
02/12/2020
DISHWASHER GE GSD940G01
Checked unit over found that the unit is still leaking front the front corner of the tub even after replacing the seals. Door closing properly and tilted back. Needs new tub. No part number available. Says it’s not a serviceable part. Please submit to home warranty.
Near Dayton, OH 45431
Tim
Job Details:
02/12/2020
DRYER WHIRLPOOL WED9270XW1
Replaced heater. Checks ok.
Near Dayton, OH 45405
Tim
Job Details:
02/12/2020
RANGE - ELECTRIC GE JB655SK4SS
Repaired broken wire for front left burner.
Near Dayton, OH 45417
Tim
Job Details:
02/12/2020
DISHWASHER KENMORE NO MODEL..... 2/11/2
Unit needs a new touchpad due to lock button not responding. No model and serial tag available. Book has about 6 different model options and no serial info. Couldn’t locate any type of model tag any where. Previous company installed control and it was covered in roach shit. No ideal how they came up with part number or if it was correct.
Near Dayton, OH 45431
Tim
Job Details:
02/12/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Adjusted door seal and door latch. Checks ok
Near Huber Heights, OH 45371
Steve
Job Details:
02/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDBH02
Unit is cooling properly. Pictures attached. LED lighting not working in fresh food section. Found loose wire in moles to LED module. Re inserted wire. lighting is ok.
Near Dayton, OH 45415
Shawn H
Job Details:
02/12/2020
WASHER KENMORE 110.2110201
"Installed all provided parts, calibrated control, and ran unit to test. Unit ran fine in auto test. Ran tach verification test and unit is now sensing tach. All ok."
Near Dayton, OH 45431
Tim
Job Details:
02/12/2020
RANGE FRIGIDAIRE FGEH3047VFA
Installed upper door seal properly. Checks ok
Near Dayton, OH 45415
Tim
Job Details:
02/12/2020
WASHER MAYTAG MTW5740TQ0
Checked unit over found that the transmission was locked up. Unit needs new transmission. No repair due to cost.
Near Arcanum, OH 45304
Kevin
Job Details:
02/12/2020
REFRIGERATOR MAYTAG PSD2450GRW
"Customer had me take a quick look at icemaker again after completing out. Unit did seem to either run over or splash through part way where the fill hopper is. Removed icemaker and thawed out completely. Inspected for any ice buildup or cracks none. Installed unit, had it cycle and fill, no leaks. Went ahead and turned water set screw half a turn clockwise to lower the amount. Told customer to monitor."
Near Dayton, OH 45415
Tim
Job Details:
02/12/2020
WASHER LG WM2442HW
Reprogrammed and reposted display so that display repositioned better. Checks ok. Explained customer need to push buttons harder she’s old and isn’t pushing them hard.
Near Centerville, OH 45459
Tim
Job Details:
02/12/2020
MICROWAVE WHIRLPOOL WMH75520AS0
Replaced parts listed. Fan runs fine and unit heated first 2-3 times then started buzzing again and wouldn’t heat up. Power going to magnetron but no heat. Unit has issue with magnetron and wave guide. No repair possible informed homebuyers.
Near Pleasant Hill, OH 45359
Kevin
Job Details:
02/12/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Installed control brds and and rebooted unit and checks ok
Near Dayton, OH 45409
Tim
Job Details:
02/12/2020
DRYER KENMORE 110.669245
Replaced motor and idler. Checks ok; used 1 279640 (PULLEY) from stock
Near Medway, OH 45341
Kevin
Job Details:
02/12/2020
REFRIGERATOR KENMORE 401.4100301
Called AHS-Ebony-unit has a internal sealed system leak non repairable
Near Moraine, OH 45439
Tim
Job Details:
02/12/2020
DRYER SAMSUNG DV40J3000EW/A2
Replaced idler. Unit checks OK; used 1 DC93-00634A (IDLER PULLEY) from stock
Near Troy, OH 45373
Steve
Job Details:
02/12/2020
WASHER SPEED QUEEN AWNE92SP113TW01
Unit leaking water. Found loose water inlet hose. Also water level may be too high on certain loads. Tightened all connections. Unit operating properly.
Near New Carlisle, OH 45344
Brad Anders
Job Details:
02/12/2020
REFRIG/SIDE-BY-S LG LSXS26366D/02
"Installed new control board, unit checks ok."
Near West Liberty, OH 43357
Steve
Job Details:
02/12/2020
DRYER - ELECTRIC MAYTAG MEDC200XW3
Installed new roller kit due to seized drum roller; used 1 349241T (ROLLER KIT) from stock
Near Urbana, OH 43078
Steve
Job Details:
02/12/2020
DRYER SAMSUNG DV42H5200EP/A3
Unit not running due to a failed idler pulley install new pulley. Unit running ok.; used 1 DC93-00634A (IDLER PULLEY) from stock
Near Lebanon, OH 45036
Steve G
Job Details:
02/12/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PFDA
Customer states that the unit is not making ice. Found that the ice mold was broken. Installed new ice maker assy. ; pckd up 1 243297609 (ICE MAKER)
Near Springboro, OH 45066
Steve G
Job Details:
02/12/2020
RANGE HOOD INDEPENDENT n/a
Customer states that the left side light is not working. Unit is a Independent manufacture Advised Kylah of not able to order or look up parts for the unit. Being an off brand. AHS is looking for a service that works on independent products. Autho 107krwp
Near Moraine, OH 45439
Tim
Job Details:
02/12/2020
WASHER SAMSUNG WA45N30F0AW/A4
Replaced drain pump. Checks ok; ordrng 1 DC97-19289F(TSDN) (DRAIN PUMP)
Near Beavercreek, OH 45434
Tim
Job Details:
02/12/2020
MICROWAVE KITCHEN AID KCMS135GSS
Checked unit over found bad burning smell and unit not helping. Needs control and magnetron. Unit is stainless steel and about 20 years old. In kitchen not an OTR small built in kitchen aid.; rqstng P&A on 1 4359119(NLA) (MAGNETRON) and 1 4359854(NLA) (CONTROL ASSEMBLY)
Near Franklin, OH 45005
Steve G
Job Details:
02/12/2020
ELECTRIC RANGE FRIGIDAIRE FGEF3036TFG
Customer states that the unit door is not closing properly. Customer also had issues with top staining and the inner door staining. Did advise the customer that its been over 30 days for cosmetic issues. Customer states that the door will not close. Found the door gasket right corner had come off the . Reseated that the gasket.
Near Springboro, OH 45066
Steve G
Job Details:
02/12/2020
REFRIGERATOR FRIGIDAIRE LGHB2869TF5
Installed new right door right door gasket main board and air tower cycled unit test OK
Near West Milton, OH 45383
Steve
Job Details:
02/12/2020
WASHER FRIGIDAIRE FAFW3511KW
Rear bearing is out and tub is loose. Needs complete tub job and drive belt pulley and bolt; ordrng 1 XXX (FRONT TUB) and 1 XXX (REAR TUB) and 1 XXX (WASH BASKET) and 1 XXX (DRIVE PULLEY) and 1 XXX (DRIVE PULLEY BOLT)
Near Franklin, OH 45005
Steve G
Job Details:
02/12/2020
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA
Customer has ice build up of between the wall the ice container Ordering ice maker kit.; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (ICE CONTAINER ) and 1 DA82-02673A (ICE MAKER SERVICE KIT)
Near Springboro, OH 45066
Steve G
Job Details:
02/12/2020
DISHWASHER MAYTAG MDB8959SFZ4
Customer states that since the motor was installed the dishes are not drying. The wires are hooked up to the heater. Unit has a bad board.; rqstng P&A on 1 W10906431 (cntrl-elec)
Near Springboro, OH 45066
Steve G
Job Details:
02/12/2020
DISHWASHER BOSCH SHEM63W55N/01
Last time out customer states that the dishwasher was packed and that the unit had steam coming from the right corner and damaging her drawers. She used it several times and it did not happen. I advised her that if it does continue to happen we would preorder parts. Customer called back and said It did start to steam out the corner again and the unit was not that full. ; rqstng P&A on 1 1111 (INNER DOOR PANEL) and 1 2222 (DOOR SEAL)
Near West Alexandria, OH 45381
Shawn H
Job Details:
02/12/2020
MICROWAVE KITCHEN AID n/a
Unit is a wall oven microwave combo unit. No model or serial tag on unit. Microwave has a 2 blown fuses. One is the standard size 20 amp fuse behind the control and the other is a large main fuse above the unit. Customer stated that another service company was out and bypassed large fuse and unit hummed then blew smaller fuse. I do not have the type of large fuse in stock to replace. Small fuse is blown too but unit has larger issue with transformer and magnetron that is causing fuses to blow. No model tag to order parts. Unit is a high end Kitchenaid with convection in oven and microwave. Unit measures 27” wide x 50” height. Unit is approximately 20+ years old. Calling warranty company to inform of no repair possible due to lack of model tag.
Near Eaton, OH 45320
Shawn H
Job Details:
02/12/2020
REFRIGERATOR KITCHENAID KRSC503ESS00
Installed new ice bucket and dispensed to test. Unit now dispenses ice properly and no longer skips on auger.
Near Englewood, OH 45322
Shawn H
Job Details:
02/12/2020
DISHWASHER FRIGIDAIRE FPHD2491KF0
Installed all provided parts and ran unit to test. No more leaks.
Near Englewood, OH 45322
Shawn H
Job Details:
02/12/2020
WASHER ROPER RA57233KQ0
Unit is 19 years old in laundry room. Upon arrival found lid switch not closing preventing unit from spinning. Found mounts for lid switch broken preventing contact. Replaced switch and ran to test. Unit spins out fine now. Brake is slightly noisy from age but is spinning free. All ok. ; used 1 3949247V (LID SWITCH) from stock
Near Middletown, OH 45044
Steve G
Job Details:
02/12/2020
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWC
Customer states that the unit is not cooling. Did a system job on the unit about a year ago. Unit does have a leak in the system. ; ordrng 1 1111 (DYE FILTER DRYER )
Near Washington Township, OH 45458
Steve G
Job Details:
02/12/2020
OVEN GE PSB9240SF3SS
The microwave part of the bake is not heating up.Unit is in the kitchen and is 3.5 years old. ; rqstng P&A on 1 WB18X10287 (thermistor) and 1 WB21X1014B (THERMOSTAT) and 1 WB27X11021 (RELAY BOARD) and 1 WB44X10050 (heater sheath) and 1 WB44X10053 (halogen heater asm)
Near Dayton, OH 45459
Steve G
Job Details:
02/12/2020
REFRIGERATOR LG LMXS30776S/01
Installed new icemaker auger assembly unit cycled test OK found water not coming out of inside water valve; ordrng 1 1111 (WATER ALE IN THE DOOR NEAR WATER TANK )
Near Dayton, OH 45414
Shawn H
Job Details:
02/12/2020
RANGE FRIGIDAIRE LGEF3045KFK
Upon arrival customer states unit wouldn’t heat past 210. Checked and found control not sending voltage to bake element. Installed new control and ran unit to test. Unit heats up to 400 within 15 minutes. All ok. Please mail out invoice.; pckd up 1 5304495520 (kit) and 1 5304495520 (kit(PW))
Near Verona, OH 45378
Shawn H
Job Details:
02/12/2020
DRYER LG DLE7100W
Upon arrival found unit would start but has a loud hum. Checked and found motor windings out of spec causing no start at times and noise. Unit needs drive motor. ; ordrng 1 11111MOTOR (11111MOTOR)
Near Vandalia, OH 45377
Kevin
Job Details:
02/12/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA
Installed parts per icemaker bulletin and took pictures as I went and checked OK
Near Dayton, OH 45426
Shawn H
Job Details:
02/12/2020
COOKTOP FRIGIDAIRE FEC30S6HBB
"19 years old in kitchen. Upon arrival found right rear burner inop and left rear switch hard to turn. Cracks in top are at the corners and not in the cooking surface. Crack on left side does not appear to be from impact damage. On the right front corner the glass is chipped. Checked and not getting voltage from the switch to the burner. Unit needs 2 infinite switches and glass top. Advised customer that top may not be covered and quoted him retail cost of top if he wants to repair. ; rqstng P&A on 1 318079310 (GLASS TOP) and 2 318120505 (switch,s-unit lf/rr)s"
Near Union City, OH 45390
Kevin
Job Details:
02/12/2020
WASHER FRIGIDAIRE FFFW5000QW0
"Inspected unit, in normal and heavy cycles unit will not let you choose the temperature settings. Unplugged unit for a few then tried again. Put unit into diagnostics, ok. Still issue there. Ordering new interface.; rqstng P&A on 1 809055505 (control board)"
Near Englewood, OH 45322
Kevin
Job Details:
02/12/2020
REFRIGERATOR SAMSUNG RFG293HAWP/XAA
Showing error code 25E but not cooling in freezer inverter brd is out and compressor and cust
Near Greenville, OH 45331
Kevin
Job Details:
02/12/2020
WASHER ELECTROLUX EIFLS60LSS0
"Upon inspection found right hand side spring had broken. Tub laying down and to the left. Pulled off front, weights still in tact, drum and tub seem ok, tub fixture for spring ok. Pics taken. Not sure on all possible damage but will order what I think i may need. When repair is done told customer its a possibility might need more work. Customer top lid where the spring came and dented from the inside cause the paint to chip. This part probably special order but if possible other parts come in go ahead and schedule and i can get the machine running as this lid is purely cosmetic. See sticky notes.; ordrng 1 134616100 (bellows) and 1 134638525 (panel TOP) and 2 134643500 (spring assy)s and 1 134655800 (protector)"
Near Ansonia, OH 45303
Kevin
Job Details:
02/12/2020
WASHER SPEED QUEEN AWNE9RSN115TW01
"Unit is now making more clunking noises than before. Last put in September 2019, had tighten lower nut and seemed to have taken care of it until past week. Also noted unit making higher pitch noise when spinning out. Tub seal and balance ring, top cover all look like new.; saved tckt"
Near Greenville, OH 45331
Kevin
Job Details:
02/12/2020
MICROWAVE FRIGIDAIRE FGMV176NTD
"Customer claims unit doesnt seem to be heating properly on some of the larger frozen meals and after a couple of minutes of run time unit starts making a buzzing noise. Plugged in watt/amp meter put in cup of water to heat for 90s. Unit is heating ok, unit is 1000W rated output and 1550 input. MW was drawing around 1500w at first but as unit was tested with measuring cup with more water, after a couple of minutes unit started buzzing and watched wattage start to fluctuate and drop little by little called techline, no real help there, talked to Chris C. about the situation. Ordering new magnetron and diode.; ordrng 1 5304509470 (MAGNETRON) and 1 5304509479 (DIODE)"
Near Dayton, OH 45449
Kevin
Job Details:
02/12/2020
REFRIGERATOR KENMORE 106.552424
Def drain is plugged up cleared out and checks ok
Near Xenia, OH 45385
Brad Anders
Job Details:
02/12/2020
WASHER SAMSUNG WA50F9A6DSW/A2
"Found buttons will not respond, needs user interface. Customer does not want to repair."
Near Dayton, OH 45424
Kevin
Job Details:
02/12/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA
Unit needs repaired per icemaker bulletin and fresh food fan assembly is froze up; ordrng 1 DA82-02367A (CLIPS) and 1 DA97-13757A (FF FAN ASSY) and 1 DA97-15217D (IMK) and 1 DA97-19898A (TUBE)
Near Xenia, OH 45385
Brad Anders
Job Details:
02/12/2020
DISHWASHER WHIRLPOOL GDF520PGD2CC
"Found power switch not turned on above unit, checked unit, tests ok."
Near Fairborn, OH 45324
Brad Anders
Job Details:
02/12/2020
HOME COOKING - E LG LSE4613ST/00
"Found user interface will not respond, gives f3 code when using burners, ordered user interface and main control.; ordrng 1 UNKNOWN (USER INTERFACE) and 1 UNKNOWN (MAIN CONTROL)"
Near Beavercreek, OH 45430
Kevin
Job Details:
02/12/2020
REFRIGERATOR LG LFX25973D/00
"Lower IMk isn’t advancing needs new IMk in the freezer section; rqstng P&A on 1 AEQ72909604 (IMK), states that autho needed"
Near Springfield, OH 45502
Brad Anders
Job Details:
02/12/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA
"Found evaporator fan not working properly, ordered new evaporator cover and main control board.; rqstng P&A on 1 UNKNOWN (EVAPORATOR COVER) and 1 UNKNOWN (MAIN CONTROL BOARD), states that autho needed"
Near Springfield, OH 45504
Brad Anders
Job Details:
02/12/2020
WASHER-DRYER COM LG WM3987HW
"Found leak in dispenser tube, needs new tube. Customer considering repair."
Near Springfield, OH 45506
Brad Anders
Job Details:
02/12/2020
REFRIGERATOR FRIGIDAIRE FRS23H5ASB8
"Installed new defrost control, heater, and thermostat, unit checks ok."
Near Springfield, OH 45502
Brad Anders
Job Details:
02/12/2020
REFRIGERATOR FRIGIDAIRE LGHB2869TF7
"Installed new main control, unit checks ok."
Near Dayton, OH 45429
Tim
Job Details:
02/11/2020
REFRIGERATOR SAMSUNG RS261MDRS/XAA
Replaced shorted control. Checks ok.
Near Dayton, OH 45429
Tim
Job Details:
02/11/2020
WASHER LG WT5270CW
Replaced parts listed. Checks ok.
Near Dayton, OH 45406
Tim
Job Details:
02/11/2020
WASHER SAMSUNG WA45N3050AW/A4
Checked unit over found that the unit wouldn’t drain and was full of water which had been sitting for a long period of time. Removed hose from drain pump found sock bond up in impeller and burned out the drain pump. Not normal wear and tear. Informed Lowe’s of issues.
Near Dayton, OH 45414
Tim
Job Details:
02/11/2020
DISHWASHER LG LDF6810BB/01
Checked unit over found that the floor has to be pulled up in order to remove the dishwasher. Customer will call us back when flooring has be removed. Doesn’t know how long it will take
Near Dayton, OH 45415
Tim
Job Details:
02/11/2020
WASHER SAMSUNG WF45H6300AW/A2
Checked unit over found that the inner basket was wobbling up and down causing vibration and loud noise.