We serviced a
MIDEA DISHWASHER
Model MDT24H3AST
Near Covington, Ohio 45318
Ron M.
Job Details:
01/06/2023
Ran tests found inlet valve leaking out top of valve.; ordrng 1 1111 (Water valve inlet)
We serviced a
WHIRLPOOL WASHER
Model GTUP270EM1WW
Near Covington, Ohio 45318
Ron M.
Job Details:
01/06/2023
Ran tests found motor locked up shorting out control board.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Englewood, Ohio 45322
Kellen
Job Details:
01/06/2023
Inspected the unit and found a sealed system leak. Ordering Parts. ; ordrng 1 DA62-04309F (Filter dryer)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMC2273BF
Near Loveland, Ohio 45140
Charles
Job Details:
01/06/2023
"Unit boards flashing. Tried resetting in diagnostics and unplugging unit. No gain. Ordering part for repair . ; rqstng P&A on 1 5304529567 (Board) and 1 5304529532 (Main control) and 1 5304523011 (Light)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF0
Near Dayton, Ohio 45419
Tim
Job Details:
01/05/2023
Replaced icemaker checks ok ; used 1 243297613 (ICE MAKER) from stock
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS177TW01
Near Kettering, Ohio 45429
Tim
Job Details:
01/05/2023
Straightened down and adjusted door strike and latch so door closed easier. Checks ok
We serviced a
LG WASHER
Model WM8000HVA
Near Beavercreek, Ohio 45430
Tim
Job Details:
01/05/2023
Replaced cold water valve due to leaking. Checks ok.; used 1 5220FR2075L (WATER VALVE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF267AERS/XAA
Near Dayton, Ohio 45440
Tim
Job Details:
01/05/2023
Disassembled and repaired ice maker bucket. Checks ok
We serviced a
KENMORE WASHER
Model 110.2600201
Near Dayton, Ohio 45440
Tim
Job Details:
01/05/2023
Freed up stuck bearings and reprogrammed unit. Checks ok.
We serviced a
KENMORE WASHER
Model 110.2110201
Near Xenia, Ohio 45385
Tim
Job Details:
01/05/2023
Replaced shorted actuator and reprogrammed unit. Checks ok ; used 1 W10006355 (ACTUATOR) from stock
We serviced a
GE WASHER
Model GTWN5550D1WW
Near Huber Heights, Ohio 45424
Tim
Job Details:
01/05/2023
Tightened down transmission pulley. Checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYW7
Near Dayton, Ohio 45404
Tim
Job Details:
01/05/2023
Adjusted door and instructed customer leak under sink isnt related to dishwasher.
We serviced a
GE RANGE
Model JB256DM2BB
Near Dayton, Ohio 45402
Tim
Job Details:
01/05/2023
Adjusted burner, all checks okay
We serviced a
KENMORE DISHWASHER
Model 665.13409N411
Near Dayton, Ohio 45415
Tim
Job Details:
01/05/2023
Cleared drain line checks ok
We serviced a
KENMORE WASHER
Model 110.8287412
Near Dayton, Ohio 45416
Tim
Job Details:
01/05/2023
Fixed lid switch checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW1
Near Troy, Ohio 45373
Shawn H
Job Details:
01/05/2023
"Installed new bearings, calibrated control, and ran to test. No leaks and unit is quiet again. Advised customer to run tub clean cycle using Affresh cleaner."
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA
Near Troy, Ohio 45373
Shawn H
Job Details:
01/05/2023
Installed new gasket and ran to check for leaks. All ok. Unit operates as it should.
We serviced a
MAYTAG WALL OVEN
Model RBS275PDB14
Near Troy, Ohio 45373
Shawn H
Job Details:
01/05/2023
"Customer states that unit is not heating correctly. Tested bake element, broil element , and temperature sensor. All test good. Voltage to the unit is correct. Ran unit to test. Unit got to 350 in 12 minutes. Allowed unit to cycle to get average temperature. Unit continued to cycle on/off to maintain temperature. Temperature averages out to 367. Well within range for set temp. Unable to duplicate concern of not heating properly. If issue reoccurs it is most likely the control. Control is no longer available."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF4
Near Troy, Ohio 45373
Shawn H
Job Details:
01/05/2023
Installed parts listed, all checks okay
We serviced a
FRIGIDAIRE RANGE
Model PLEF398CCD
Near Bellbrook, Ohio 45305
Sam
Job Details:
01/05/2023
Inspected the unit and found the terminal block damaged which caused damage to the bake element thermostor convection fan and wiring behind the unit. Due to the short an extensive damage to the back of unit the tech would not be able to repair. Called American home shield and advise the unit is not repairable. Auth#107JRAI
We serviced a
LG LAUNDRY CENTER
Model WM3997HWA/01
Near Miamisburg, Ohio 45342
Sam
Job Details:
01/05/2023
Inspected the unit and found lint all around the drain pump blade. Removed the drain pump and cleared the line. Ran a test cycle and the unit ran without any issues. All checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Liberty Township, Ohio 45044
Sam
Job Details:
01/05/2023
"Inspected unit and found the water line going to the icemaker partially frozen not allowing to fill with water. Cleared the line and replaced two light modules. Ran a test cycle unit filled with water, while in diagnostics checked the motor and thermistor and everything with the icemakers reading correctly. All checks OK; used 2 W10695459 (MODULE) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF
Near Liberty Township, Ohio 45044
Sam
Job Details:
01/05/2023
"Inspected the unit and found cracking in the linear on the both the freshfood and freezer sides. Photos taken. Temps around the cracks at 27-29 degrees with no fan running and the temp in the freshfood section set at 39. Other food products on the top shelf at 39 but anything close to the middle wall is freezing. Liquid and sour cream completely frozen and they are beside the wall. All other fans, thermistors, and thermostats functioning properly. Called techline and advised of the issues, emailed photos, ticket # 86027853. Advised the customer to use the ticket number and call Frigidaire customer service for evaluation."
We serviced a
GE MICROWAVE
Model JVM3160DF2WW
Near Springboro, Ohio 45066
Sam
Job Details:
01/05/2023
Inspected unit and found failed fuse and door switches. Replaced parts and ran a test cycle and the unit is now functioning properly. While running a test cycle found the ceiling lights in the kitchen starting to dim. Advised the customer that the microwave should be on a dedicated breaker and that future coverage of the unit may be avoided if the unit is not placed on a separate breaker. All other checks ok ; used 1 5304509451 (FUSE) from stock
We serviced a
MAYTAG WASHER
Model MAH6500AWQ
Near Dayton, Ohio 45458
Sam
Job Details:
01/05/2023
"Inspected the unit and found the gearcase damaged and making a grinding sound when attempting to spin it. But the gear case in the inner baskets are showing no longer available from the manufacture. Recommended the customer to just replace the unit as the cost for repair would not be worth it even if you can find it from a third-party supplier."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Dayton, Ohio 45458
Sam
Job Details:
01/05/2023
Inspected the unit and found lid locked and the unit not powering on. Reset the unit and attempted to enter diagnostics with no response from the control or display. Removed the top panel and found water damage on the control and display along with what appeared as burn marks on the inner display and control from the board shorting out. Provided info and parts needed to AHS and they declined coverage for the repair. They advised they were going to notify the customer of coverage issues. Auth#107AJBL
We serviced a
GE REFRIGERATOR
Model PYE22KSKLSS
Near Clearcreek Township, Ohio 45458
Sam
Job Details:
01/05/2023
Made adjustments to the temperatures and more than by adding some lubricant. Reset the control board and ran a test cycle and from the thermistor reading correctly and the fan running up to high speed. Unit is functioning properly and reset temperatures. All checks OK
We serviced a
LG WASHER
Model WM8100HVA
Near West Liberty, Ohio 43357
Ron M.
Job Details:
01/05/2023
Ran test cycle with towels found unit going out of balance. Adjusted feet ran test checked good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Cable, Ohio 43009
Ron M.
Job Details:
01/05/2023
Ran tests inspected unit all fans clear no frost buildup. No issue with ice maker found. Could not duplicate sounds. Advised customer to record any noise from unit and to call back in.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Dayton, Ohio 45431
Kevin
Job Details:
01/05/2023
Unit had previous company install compressor and unit is non repairable due to internal refrigerant leak called Ast-Jetson-
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WW2
Near Franklin, Ohio 45005
Kevin
Job Details:
01/05/2023
Pressurized captube going into cabinet called techline-Russell-case#86026836 gave customer the case #
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Dayton, Ohio 45420
Kevin
Job Details:
01/05/2023
Unit has refrigerant leak not economical to repair
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SG/AA
Near Bellbrook, Ohio 45305
Kevin
Job Details:
01/05/2023
Tightened the screw to freezer door handle
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAEWW/AA
Near Xenia, Ohio 45385
Kevin
Job Details:
01/05/2023
Unit was in demo mode reset unit
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME17R7021ES
Near Greenville, Ohio 45331
Kellen
Job Details:
01/05/2023
Inspected the unit and found that the hinge spring had fallen off track. Secured hinge spring. Ran a test cycle. All checks OK
We serviced a
SAMSUNG WASHER
Model WA44A3405AP
Near Greenville, Ohio 45331
Kellen
Job Details:
01/05/2023
Inspected the unit and found that it was off-balance a good deal. Balanced out the unit. Re-calibrated the control. Found error codes for an unbalanced load. Cleared error codes. Ran a test cycle. All checks OK
We serviced a
GE RANGE
Model JSP28G0P2BG
Near West Milton, Ohio 45383
Kellen
Job Details:
01/05/2023
Inspected the unit and found a failed bake element. Replaced element with truck stock. Ran a test cycle. All checks ok; used 1 WB44K5010 (Element) from stock
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near West Milton, Ohio 45383
Kellen
Job Details:
01/05/2023
Inspected the unit and found that the magnet wasnt lining up with the door indicator. Made adjustments to the magnet. All checks OK
We serviced a
KITCHEN AID DISHWASHER
Model KDTE234GPS0
Near Laura, Ohio 45337
Kellen
Job Details:
01/05/2023
Inspected the unit and found it working as it should upon arrival. All checks OK
We serviced a
SAMSUNG RANGE
Model NE594R0ABSR/AA
Near Arcanum, Ohio 45304
Kellen
Job Details:
01/05/2023
Inspected the unit and found a failed control board and broil element. Control is no longer available.
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Greenville, Ohio 45331
Kellen
Job Details:
01/05/2023
Inspected the unit and found a failed tension pulley. Replaced pulley with truck stock. Serviced all support wheels. Ran a test cycle. All checks OK; used 1 DE634A (IDLER PULLEY) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA 0E
Near West Chester Township, Ohio 45069
Charles
Job Details:
01/05/2023
Fixed water line on top of fridge. Line wasnt in coupler correctly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS1
Near Loveland, Ohio 45140
Charles
Job Details:
01/05/2023
Unit operates as designed. All checked ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AW0
Near Batavia, Ohio 45103
Charles
Job Details:
01/05/2023
Installed sensor. Checked ok
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Versailles, Ohio 45380
Amber
Job Details:
01/05/2023
"Inspected unit and found the unit working properly. Found no leaks when unit was out into a cycle. Unit filled, agitated, drained and spun without any issues or leaks. All checks ok."
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS175TW01
Near New Weston, Ohio 45348
Amber
Job Details:
01/05/2023
Installed new parts. All checks ok.
We serviced a
SAMSUNG RANGE
Model NE63T8511SS
Near Xenia, Ohio 45385
Tim
Job Details:
01/05/2023
Getting estimate for control; rqstng P&A on 1 ####(callme) (Control)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF3
Near Vandalia, Ohio 45377
Shawn H
Job Details:
01/05/2023
Customer states that the unit has frost built up on the evaporator cover. Inspected unit and found frost on the evaporator on the right side only. Thawed ice and removed evaporator cover. Evaporator has a large ball of ice on the right side and no frost elsewhere. Unit has a leak in the sealed system. Unit needs drier filter and leak checked. Unit is built in and bolted to the freezer. ; ordrng 1 A19676501 (R600 Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Tipp City, Ohio 45371
Shawn H
Job Details:
01/05/2023
Customer states that led panel in the FF section is dim. Inspected assembly and found correct voltage to it. LED panel is shorting out. Also found door gasket torn on the right door allowing air leakage. Unit needs LED assembly and door gasket. ; ordrng 1 W11527432 (LED assembly) and 1 W10830274 (Door gasket)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE29HMEFES
Near Troy, Ohio 45373
Shawn H
Job Details:
01/05/2023
"Customer states that the ice and water buttons are stuck. Also they state it makes a loud sound intermittently when running. Inspected unit and found button broken, switch behind the button is stuck. Unit needs display board and assembly. Ran all fans but no noise. Compressor is running quietly. Cycled both ice makers and they are normal. Unable to duplicate concern of noise. ; ordrng 1 WR17X13155 (Display assembly) and 1 WR55X11144 (Display board)"
We serviced a
BOSCH REFRIGERATOR
Model B36CL80SNS/07
Near Troy, Ohio 45373
Shawn H
Job Details:
01/05/2023
"Customer states that freezer door doesnt close properly, ice maker produces too much ice, and ice bin drawer roller is broken. Inspected unit and found excessive play in the freezer rails, ice maker bail arm is short, and ice drawer roller broke from drawer. Unit needs ice maker, drawer and rails. ; ordrng 1 11030666 (Drawer) and 1 12028493 (Ice maker) and 1 11030552 (Guide right) and 1 11030551 (Guide left) and 1 11030543 (Rail left) and 1 11030545 (Rail right)"
We serviced a
FRIGIDAIRE ELECTRIC RANGE
Model GCRE3060AFG
Near Middletown, Ohio 45042
Sam
Job Details:
01/05/2023
Inspected the unit and found the clock not keeping the correct time. Ordering control board.; ordrng 1 5304523298 (Control)
We serviced a
ELECTROLUX HOME LAUNDRY - E
Model EFLS627UTT0
Near Lebanon, Ohio 45036
Sam
Job Details:
01/05/2023
"Inspected the unit and found the hose and gasket from the dispenser assembly to the tub damaged. Provided estimate and the customer approved. Ordering parts.; ordrng 1 134625700 (Gasket, clamp , and hose)"
We serviced a
GE MICROWAVE
Model JVM6175EK2ES
Near Piqua, Ohio 45356
Ron M.
Job Details:
01/05/2023
"Unit is 4 yrs old in kitchen. Ran tests found door switches faulty, humidity sensor faulty.; ordrng 1 JVM6175EK2ES (Sensor) and 1 JVM6175EK2ES (Holder sensor) and 2 JVM6175EK2ES (Switch)s and 1 JVM6175EK2ES (Switch) and 1 JVM6175EK2ES (Holder)"
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Piqua, Ohio 45356
Ron M.
Job Details:
01/05/2023
Ran tests found inlet valve faulty causing low to no fill.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Bellefontaine, Ohio 43311
Ron M.
Job Details:
01/05/2023
Ran tests found ice maker shorted out causing no ice issue. Control not always sending power to ice maker.; ordrng 1 DA92-01199F (Pcb) and 1 DA97-15217D (Ice maker)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Bellefontaine, Ohio 43311
Ron M.
Job Details:
01/05/2023
"Ran test cycle with towels, found transmission and splutch grinding causing noise.; ordrng 1 W11454734 (Transmission) and 1 W11481722 (Shifter) and 1 W10721967 (Splutch)"
We serviced a
UNKNOWN RANGE
Model PRD366WGU/01
Near Covington, Ohio 45318
Kellen
Job Details:
01/05/2023
Installed parts. Still having electronic issues. Ordering parts. ; saved tckt
We serviced a
SPEED QUEEN WASHER
Model AFNE9BSP116TW13
Near Arcanum, Ohio 45304
Kellen
Job Details:
01/05/2023
Inspected the unit and found a failed door latch. Ordering part. ; ordrng 1 803920 (Door latch)
We serviced a
KITCHEN AID REFRIGERATOR-SID
Model KRSC703HPS00
Near Mason, Ohio 45040
Charles
Job Details:
01/05/2023
Unit ice maker not making ice. Some ice build up in water chute. Needs parts for repair.Also when working its intermittent.; rqstng P&A on 1 W10873791 (Ice maker) and 1 W11172798 (Control main) and 1 WPW10341320 (Valve) and 1 WPW10238100 (Valve) and 1 W11340158 (Ui)
We serviced a
LG MICROWAVE OVEN
Model LMV2031BD/00
Near Rossburg, Ohio 45362
Amber
Job Details:
01/05/2023
Installed new parts. Microwave still not heating. Ordering part. ; rqstng P&A on 1 Acm74119046 (Control board)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF3
Near New Weston, Ohio 45348
Amber
Job Details:
01/05/2023
Installed new parts. Mullion wiring broke as soon as I took it off of old door. Ordering part. ; rqstng P&A on 1 242036303 (Mullion)
We serviced a
ELECTROLUX DRYER
Model EFME617SIW0
Near Ansonia, Ohio 45303
Amber
Job Details:
01/05/2023
Inspected unit and found unit would only run for about 2-3 seconds then shut down. Put unit into diagnostic mode and found e61 for heater relay issue. Took the top off of the unit and found a large black spot. Found heater relay on the control board melted and burnt. Informed customer that I would need that control in order to run the unit to test if anything else was bad. Ordering part. ; ordrng 1 5304505522 (Main control board)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AB1
Near Dayton, Ohio 45429
Tim
Job Details:
01/04/2023
Checked unit over found that the unit was leaking from the water line. Repaired water line. Tested checks ok
We serviced a
LG DRYER
Model DLE5977W
Near Dayton, Ohio 45440
Tim
Job Details:
01/04/2023
Checked unit over found shorted motor. Unit needs new motor. No repair as of yet.
We serviced a
GE DISHWASHER
Model GDT535PSM4SS
Near Beavercreek Township, Ohio 45434
Tim
Job Details:
01/04/2023
Fixed door latch so it wasnt dragging on console when closing.
We serviced a
LG WASHER
Model WT4870CW
Near Dayton, Ohio 45431
Tim
Job Details:
01/04/2023
Replaced clamps on drain hose. Tested unit checks ok
We serviced a
SAMSUNG MICROWAVE
Model ME21M706BAS/AA
Near Dayton, Ohio 45424
Tim
Job Details:
01/04/2023
Replaced all the parts listed and unit started heating and then the transformer started smoking and it stopped heating. Unit now potentially needs transformer and wire harness. No repair
We serviced a
BOSCH DISHWASHER
Model SHXM98W75N/13
Near Dayton, Ohio 45414
Tim
Job Details:
01/04/2023
Reprogrammed control and cleared error. Checks ok
We serviced a
FRIGIDAIRE WALL OVEN
Model RBH-53
Near Union, Ohio 45322
Tim
Job Details:
01/04/2023
Checked unit over found shorted terminals on element. Replaced elements and terminals. Checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVYO
Near Clayton, Ohio 45315
Tim
Job Details:
01/04/2023
Fixed door latch checks ok .
We serviced a
KENMORE RANGE
Model 790.756037
Near Brookville, Ohio 45309
Tim
Job Details:
01/04/2023
Checked unit over found unit has shorted main control throwing f10 error code. Needs new control. Customer thinking about repair
We serviced a
GE DISHWASHER
Model GDT535PSM4SS
Near Beavercreek Township, Ohio 45434
Tim
Job Details:
01/04/2023
Installed control panel cover. Checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AB0
Near Dayton, Ohio 45406
Shawn H
Job Details:
01/04/2023
Installed all provided parts and verified correct operation. Advised customer that unit should be back to normal in 24 hours. All ok.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near West Milton, Ohio 45383
Shawn H
Job Details:
01/04/2023
Customer states that unit wont fill in the rinse cycle. No issues in the wash cycle. Customer uses mostly warm or cool setting. Inspected water valve and found signs of rust buildup on the cold side. This will prevent the unit from filling in rinse. When using warm and cool setting the unit uses mostly hot water. This is why she never had issues in wash. Replaced water valve and ran unit to test. Unit fills as it should.
We serviced a
GE REFRIGERATOR
Model GZS22IYNRHFS
Near Troy, Ohio 45373
Shawn H
Job Details:
01/04/2023
Customer states that the ice maker is slow to produce ice. They havent noticed any cooling issues. They stated the control does show temp fluctuations on the freezer side. Temps are good and unit is cooling fine. Ice maker heater is shorted keeping it from cycling. Replaced ice maker and verified operation. All ok. Advised customer that unit will fill the ice bucket in 24-48 hours.
We serviced a
GE REFRIGERATOR
Model GFE28GSKJSS
Near Troy, Ohio 45373
Shawn H
Job Details:
01/04/2023
Installed new control and verified correct operation of unit. All ok.
We serviced a
KENMORE WASHER
Model 79641392510
Near Troy, Ohio 45373
Shawn H
Job Details:
01/04/2023
Installed all provided parts and verified correct operation. Unit operates as it should. All ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RF220NCTASR/AA
Near Piqua, Ohio 45356
Shawn H
Job Details:
01/04/2023
"Customer states that unit is making a vibration noise again. Unit is currently running normal. No abnormal noises. Removed machine compartment cover to inspect. Nothing in the condenser fan, compressor is tight, adjusted clearance of discharge line. It was close to the cabinet and may vibrate under the right conditions. No noise from the evaporator fan or damper motor. Ice maker is off. Noise isnt coming from the valve cycling. Compressor is a multi speed. Suspect that when the unit calls for the compressor to run on high speed that it is vibrating. Currently unable to duplicate concern again."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF5
Near Miamisburg, Ohio 45342
Sam
Job Details:
01/04/2023
Inspected the unit and found the icemaker not automatically cycling. Found the control and display board not telling the icemaker to start back up again and cycle. Pulled unit and checked the water valve and found one of the lines partially frozen possibly due to insulation/sealed system failure. Contacted 2-10 homebuyers warranty and provided them with information. Unit being sent to replacement options and 2-10 homebuyers warranty will contact the customer. Auth #025445959533
We serviced a
SAMSUNG MICROWAVE
Model ME21M706BAG
Near Franklin, Ohio 45005
Sam
Job Details:
01/04/2023
"Inspected the unit and found the door latch and seal closing up properly and sealing without any issues. Customers concern was the plastic display area towards the right of the microwave. Found the door closing and opening properly, all checks ok. Ticket#4169092432"
We serviced a
SAMSUNG REFRIGERATOR
Model RF220NCTASR/AA
Near Middletown, Ohio 45042
Sam
Job Details:
01/04/2023
Inspected the unit and found the freezer door handle loose and coming off. Reinstalled handle. All checks OK
We serviced a
KENMORE DISHWASHER
Model 58715269900A
Near Springboro, Ohio 45066
Sam
Job Details:
01/04/2023
Installed parts listed, all checks okay
We serviced a
BOSCH DISHWASHER
Model SHP865ZP5N/01
Near Dayton, Ohio 45459
Sam
Job Details:
01/04/2023
"Inspected the unit and found it not installed properly and leaning towards the front and right and found the drain pump leaking. Cleared debris from drain pump, pulled the unit out from under the counter and cleared water in base, reinstalled unit and resecured legs to the floor and side brackets to the cabinets. Ran to test, cycles and found no other leaks. All checks OK"
We serviced a
LG WASHER
Model WM3470HVA
Near Dayton, Ohio 45459
Sam
Job Details:
01/04/2023
Inspected the unit and found the cold water valve leaking on the motor and rotor and shock absorber. Provided information to the customer and they declined repair.
We serviced a
BOSCH MICROWAVE
Model HMC87152UC/01
Near Dayton, Ohio 45459
Sam
Job Details:
01/04/2023
"Found 3 failed switches. Replaced all checks ok.; used 1 5304509459 (Switch), 1 W10211974 (Switch), and 1 Wb24x10204 (Switch) from stock"
We serviced a
ROPER DRYER
Model REX5634KQ0
Near Dayton, Ohio 45417
Sam
Job Details:
01/04/2023
Unit has a short in the wiring and keeps blowing the fuse. Vent lines cleared out. Called American home shield and advised of the issues and they are sending unit to replacement options. Auth #107ALIL
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH78019HZ3
Near Farmersville, Ohio 45325
Sam
Job Details:
01/04/2023
Inspected the unit and found a stuck keypad on the display board. Reset the board and the wire connections in the door. Ran multiple test cycles and all checks OK.
We serviced a
GE WASHER
Model GFW650SPN2SN
Near Moraine, Ohio 45439
Sam
Job Details:
01/04/2023
Inspected the unit and found the hot water valve not completely opened made adjustments to the valve ran multiple test cycles and found no other issues. All checks OK
We serviced a
LG WASHER
Model WM2016CW
Near Fletcher, Ohio 45326
Ron M.
Job Details:
01/04/2023
Customer is getting IE error code. Gave customer estimate shes going to think about the repair
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1832TP0
Near North Lewisburg, Ohio 43060
Ron M.
Job Details:
01/04/2023
Ran tests adjusted thermostat and adjusted air flow tested good.
We serviced a
BOSCH WASHER
Model WFMC1001UC
Near Urbana, Ohio 43078
Ron M.
Job Details:
01/04/2023
Unit will not drain out found debris inside drain pump also found drain pump propeller was broken, part is no longer available
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Piqua, Ohio 45356
Ron M.
Job Details:
01/04/2023
Ran tests found bottom pulley loose causing belt damage causing unit not to finish cycle. Replaced belt tightened pulley and checks good .; used 1 W11239857 (Belt) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF1
Near Xenia, Ohio 45385
Kevin
Job Details:
01/04/2023
Called techline-Mike- mullion is bowed did video support case # for options #86022539
We serviced a
BOSCH REFRIGERATOR
Model B36FD50SNS/01
Near Dayton, Ohio 45429
Kevin
Job Details:
01/04/2023
Installed new boards and ice maker and reset unit
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VB0
Near New Weston, Ohio 45348
Kevin
Job Details:
01/04/2023
Installed new compressor recharged system, reset controls unit up and running at this time
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Fairborn, Ohio 45324
Kevin
Job Details:
01/04/2023
Replaced ice maker container and fresh food to reset unit, checks okay
We serviced a
MAYTAG WASHER
Model MVWC300XW1
Near Hollansburg, Ohio 45332
Kellen
Job Details:
01/04/2023
Installed parts. Recalibrated. Ran a test cycle. All checks ok; used 1 W10404050 (Latch) from stock
We serviced a
GE WASHER
Model PTW600BSR1WS
Near New Paris, Ohio 45347
Kellen
Job Details:
01/04/2023
Inspected the unit and found that the hot water line was not hooked up. Unit was in a barn. Allowing the cold weather to affect performance. Hooked up hot water line. Ran hot water through the unit. To thaw out any ice that may have formed hindering performance. Ran a test cycle. All checks OK
We serviced a
SPEED QUEEN WASHER
Model AWNE92SP113TW01
Near New Paris, Ohio 45347
Kellen
Job Details:
01/04/2023
"Inspected the unit and found the cold water screen in the line was clogged, not allowing a proper fill, removed line. Removed screen. Cleaned out both screens to the hot and cold and reassembled. Reset control. Ran a test cycle. All checks OK"