Local Reviews
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Steve M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Lighting not working.; ordrd 1 W10830288 (cntrl-elec) and 1 W11205083 (LED LIGHT)
Steve M.
DRYER SAMSUNG DV40J3000EW/A2 Unit not heating. Found open heating element. Replaced heater. Dryer ok; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
DISHWASHER GE GDT655SSJSS Installed parts listed dishwasher is operating properly
Steve M.
RANGE FRIGIDAIRE FFGF3011LWD Install parts listed oven heating properly
Steve M.
REFRIGERATOR GE PYE22KSKJSS Installed parts listed ran through diagnostics and icemaker cycling properly
Steve M.
WASHER SAMSUNG WA56H9000AP/A2 Unit keeps going off balance. All systems and parts check OK through diagnostics. Installed new vibration sensor unit is spinning out properly.; used 1 DC93-00278B (TS) (MEMS SENSOR) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Unit is not running. Found noisy defrost timer not advancing . Installed new timer. Fridge is now running; used 1 241705102 (TIMER) from stock
Steve G.
DRYER SAMSUNG DV45K7600EW/A3 When the unit is running the units a loud squealing noise. Installed new idler pulley and reverse the door. Cycled; ordrng 1 DC93-0063ATS (IDLER PULLEY)
Steve G.
DISHWASHER WHIRLPOOL WDF530PLYW3 "Unit was not washing, clean out the filter and did show the customer how to , and the soap dispenser latch is broken. ; ordrd 1 WPW10329609 (SOAP DISP)"
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2740PS6A Installed parts listed per Frigidaire
Steve G.
DISHWASHER WHIRLPOOL WDF530PLYW3 "Unit was not washing, clean out the filter and did show the customer how to , and the soap dispenser latch is broken. ; ordrd 1 WPW10329609 (SOAP DISP)"
Steve M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Unit is still leaking water through dispenser assembly. New ice route seal has been installed. New icemaker and freezer door has been replaced.Took pictures and sent to warranty co.
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Installed new gasket kit with icemaker filled tube sealed rear of fridge with Perma gum and installed main PCB; used 1 5305877995. (TS) (PERMAGUM ) from stock
Steve M.
DRYER SPEED QUEEN ADE4BRGS175TW01 Performed service bulletin FB18-28R1 for noisy start up. Heater and bulkhead rattling completed service bulletin unit is operating properly
Steve G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer states that the unit is not washing. Unit starts up and drains out right away. Customer to have the unit out. ; ordrd 1 WPW11087376 (SUMP ASSY) and 1 WPW11305297 (BOARD)
Steve G.
WASHER MAYTAG FAV6800AWW "Customers states that the unit is not spinning or rinsing. On an empty load Customer needs bearings. The customer is not repairing, unit.."
Steve G.
WASHER SAMSUNG WA40J3000AW/AA Customer states that the unit is not spinning durning a wash cycle. But when she puts it on a spin cycle the unit spins out. ; ordrd 1 DC92-01739A (CONTROL )
Steve G.
RANGE GE JGSP42DET2WW "Customer states that the unit display is out and that the gas top does not ignite. Check power to the unit and unit has power. Removed the control and did see a cabinet fuse. Tech was not able to get to the fuse, hoping that the front cover between the top and the oven cavity would come off. Found that the unit has hidden screws and that the top of the unit has to come off. 2nd person is needed on return. ; rqstng P&A on 1 WB24T10140 (switch limit (l1)) and 1 WB27T10833 (CONTROL)"
Steve G.
DISHWASHER KITCHENAID KDTM4043SS0 Spoke to Katrina and adv her that the mold on the insulation is from the leaking from the suds. Per Katrina and Paul service manager mold is not covered. Katerina state to bill out for time and whey will contact the customer for an exchange.
Steve G.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Customers waterline froze up again tech to order icemaker and new fill tube; ordrd 1 241920103 (tube-water) and 1 243297606 (ice maker)
Steve G.
WASHER GE HTW240ASK4WS Customer states that when she closed the door the latch is catching on to the door lock. If you physically close the door the unit will latch. If you close the door gentle the door will not close all the way down. Made adjustment to the door catch ..
Steve G.
WASHER ELECTROLUX EFLS627UTT0 After talking to techline and going over several test they adv to replace the wire harness and the lock. Mike techline.. ; ordrng 1 5304519503 (MAIN BOARD)
Steve G.
REFRIGERATOR SAMSUNG RF4287ARS/XAA Erin techline ; ordrng 1 COMPRESSOR
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2322MBHA Customer states that the water was going all over the place. Found the the water dispenser water line came up out fo the position and was splashing . Reseated the water line. CycledAdvise Kyle.
Steve G.
WASHER SAMSUNG WA40J3000AW/AA Installed new main board. Cycled unit. Total came out lower then est.
Steve G.
OVEN KITCHENAID KODE500ESS02 Installed new main board and console assy. Cycled.
Steve G.
DRYER WHIRLPOOL WED8800YC0 Customer states that the unit is loud. Installed new idler pulley assy. Test ok.
Steve G.
DISHWASHER LG LDF5545ST "Customer had AU error code and unit had water at the bottom of the .... removed the unit from the hole and removed the flood sensor and dried up the base of the unit.. did notice that the unit was not leaking from the motor assy or the water valve. After reinstalling the float switch assy, check all of the hose connections. Took a mirror and inspect each seals around the motor assy. cycled the unit several times to try to locate the leak. Did notice that the customer had a sink issue, which could be back flowing into the dishwasher and over flowing from the sink."
Steve G.
REFRIGERATOR KENMORE 111.6120271 Customer states that unit is not cooling properly. Did have some ice build up in the freezer section.. fan was not running. ; rqstng P&A on 1 EVAP MOTOR WITH BLADE and 1 DEFROST TIMER
Steve G.
DRYER LG DLEX8100 "Customer states that the unit is leaking when she uses the steam. The door has some play, tech check the seal and screws Martin techline Techline states that if the gasket is cold is cold shrinks a little. When heat is added to the unit the gasket does not expand , causing the rubber gasket not to seal.Units are in the garage."
Steve G.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Installed new ice maker up grade kit, clips and sealed all the gaps. Cycled ice maker."
Steve G.
DRYER LG DLEX2501W Customers unit is Loud when the unit is tumbling.. installed new right rear roller with shaft. ; ordrng 1 4581EL2002CTS (ROLLER/SHAFT)
Steve G.
DRYER MAYTAG MEDX6STBW1 Customer states that the unit keeps tripping the house breaker. Tech removed the terminal block cover and noticed that the unit cord was not installed right. The terminal block shorted out and caught fire. Adv company that warranty will not cover the issue and gave a verbal est of $300 to repair. They are not going to repair the unit. Did speak to Tonya at the store. Made her aware of the improper install of the cord. No stress clamp was installed.
Shawn M.
DRYER SPEED QUEEN ADEE9RGS175TW01 The parts were; ordrng 2 D510186 (PLUG HINGE HOLE)s
Steve G.
REFRIGERATOR SAMSUNG RF18HFENBSR Customer states that unit is leaking. Found the refrigerator sections ... thawed out the back wall and thawed out the defrost drain line. Flush out. Test ok
Shawn M.
REFRIGERATOR ROPER RT18AKXKQ09 Found that the refrigerator cuts on and off with the cooling ordering overload and thermostat; rqstng P&A on 1 WP2204605 (thermostat) and 1 WP4387938 (overload)
Steve G.
REFRIGERATOR SAMSUNG RF18HFENBSR Customer states that unit is leaking. Found the refrigerator sections ... thawed out the back wall and thawed out the defrost drain line. Flush out. Test ok
Steve G.
REFRIGERATOR FRIGIDAIRE FCFS201LFB3 Unit was not going into defrost mode. Thawed out the unit with steam and heat gun. Removed the entire top console and evap cover. Installed new bi-metal and heater. Reinstalled and in installed new defrost timer. Cycled unit and test ok.
Steve G.
REFRIGERATOR LG LFC25776ST/ 00 Customers lower ice maker is not cycling. Customer did install a new ice maker and unit did not make ice. Thawed out the water line. Cycled ice maker several times and unit started to fill.
Shawn M.
DISHWASHER FRIGIDAIRE FGID2479SF0A Found that the start button does not always function or engage may take you 3 to 4 to 5 times a pressing the button to get it to work; ordrng 1 117494801 (control panel)
Shawn M.
WASHER SPEED QUEEN AWN63RSN115TW01 Replace both main and drive control on washing machine everything seem to be fine when ahead and ran through a normal cycle washer went completely through waited around about 20 minutes after still no issues at that time customers gonna keep an eye on it for the rest of the night and if there is any issues let us know but at this moment everything seems to be working fine
Shawn M.
WASHER MAYTAG MVWC415EW1 Found it in the washer when it goes to go into a spin the gears are not engaging properly causing it to grind and make a loud noise ordering gear case in shift motor; rqstng P&A on 1 W10913953 (actuator) and 1 W11035747 (gearcase)
Shawn M.
DISHWASHER KITCHENAID KDFE204EBL0 Replace touch panel on top of dishwasher everything seems to be working fine at this time
Shawn M.
DRYER SAMSUNG DV45H7200EW/A2 Found that the heating element was burned out replaced heating element everything is now working fine; used 1 DC97-14486A (ELEMENT) from stock
Shawn M.
REFRIGERATOR ELECTROLUX EI23CS35KS4A Replaced the door refrigerator seems to be working fine at this time
Shawn M.
REFRIGERATOR ROPER RT18AKXKQ09 Found that the overload on the compressor was cracked on the right side installed new overload refrigerator seems to be working fine at this time did not use the thermostat
Shawn M.
WASHER WHIRLPOOL WTW4950XW2 Found there was two air codes one for an actuator motor one for a no fill found that the hot water valve is not opening and releasing hot water issues going to be in the hot water valve; ordrng 1 W10432353 (valve)
Shawn M.
WASHER LG WT1201CV Replaced all parts in reference to the error code. Still getting UE air code at this point is going to be unrepairable called Warranty Co. about washer they are going to look at options for the customer.
Shawn M.
WASHER GE WPRE6150H1WT Found that the pressure switch hose was stuck allowing water to fill up too high and go through the overflow and leak water down on the bottom drain pump everything else seems fine ran through a spin cycle did not hear any abnormal noises at this time customer is going to put through a clean cycle and then try washer if there is still issues call us
Shawn M.
MICROWAVE LG LMHM2237BD Replaced all parts microwave is now heating and working fine at this time
Shawn M.
DRYER SAMSUNG DV45H7000EW/A2 Found it the belt pulley had broken replaced belt pulley dryer is now functioning fine; used 1 DC93-00634A (IDLER PULLEY) from stock
Shawn M.
DRYER FRIGIDAIRE FFSE5115PA0 Found that the heating element had Sprung and broken I replaced heating element dryer is now working fine; used 1 134792700 (ELEMENT) from stock
Shawn M.
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA Found at the fill tube on the icemaker was frozen over. Put Perma gum in the back to see if that would fix the freezing issue if not inform customer would need to replace water valve on a second trip
Shawn M.
REFRIGERATOR LG LFX28978SB Replaced all parts refrigerator seems to be working fine at this time
Shaun S.
WASHER LG WT5680HWA "Upon arrival found that top tub ring was not securely on and water splashing over side as it would go through spin cycle, tech repaired ran and checked out unit checks ok"
Shaun S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Upon arrival found that unit is working just fine, customer said since filter has been changed unit has been producing water out of disp tech will hold on to water tank in case customer calls back"
Shaun S.
WASHER AMANA NTW4516FW1 "Upon arrival found that inlet cold water not coming in with enough pressure, inlet screen on back of washer needed cleaned of rust build up, tech repaired, ran and checked out, unit checks ok"
Shaun S.
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 "Upon arrival found that water fill spout for imk in fridge was frozen up not allowing water to fill into imk, tech steamed out fill tube ran and tested incoming water, unit checks ok upon departure"
Shaun S.
WASHER GE GTW330ASK3WW "Upon arrival tech ran and tested unit on different cycle and found that settings didnÕt match up to board, found that timer knob was not attached properly to board for correct settings to be used, ran and checked out"
Shaun S.
WASHER AMANA LW8203W2 "Removed and replaced drain pump on unit, ran and tested unit, checks ok upon techs departure"
Shaun S.
REFRIGERATOR HAIER HT21TS85SP "Upon arrival found that fan blade had fallen off of evap motor, tech repaired fan blade and evap motor on unit, ran and checked out, unit checks ok"
Shaun S.
WASHER SAMSUNG WV55M9600AV1/A5 Found that unit needs new leak sensors. Sensor check bad according to STG app ; ordrng 2 DC39-00057A (LEAK )s
Shaun S.
WASHER AMANA LW8203W2 Upon arrival found that water was on floor do to sink in which water drains overflows due to slow drainage in sink
Shaun S.
DISHWASHER GE GDF610PMJ2ES "Upon arrival found that unit was not leaking water, tech watched unit run for 45 min with no water on floor"
Shaun S.
DRYER WHIRLPOOL WED4800XQ3 "Upon arrival found that unit has a defective heating element on unit, replaced element ran and checked out, unit checks ok upon techs departure; used 1 279838 (ELEMENT) from stock"
Shaun S.
WASHER LG WT1101CW "Upon arrival tech was able to remove and replace pressure switch on, upon trying to change out clutch assm tech was unable to free or or from stator to make proper repair, upon inspection water has been leaking from unit and rusted the rotor and stator together on unit and cannot be free. In order to make proper repairs tech would need additional parts to complete job; rqstng P&A on 1 OUTERTUB and 1 ROTOR and 1 STATOR, states that autho needed"
Shaun S.
DRYER SAMSUNG DV405ETPAWR/AA "Upon arrival found that element in dryer was out, removed and replaced element, ran and checked out, unit checks ok upon techs departure ; used 1 DC97-14486A (ELEMENT) from stock"
Shaun S.
REFRIGERATOR KITCHENAID KFFS20EYWH00 "Upon arrival found that drain is froze over yet again, unit needs drain tube heater kit installed; ordrng 1 819043 (heat-probe)"
Shaun S.
RANGE SAMSUNG NE59J7850WG/AA "Upon arrival was able to adjust oven door on unit to make unit shut better and function properly, unit checks ok"
Shaun S.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Upon arrival found that unit is running but not getting cold enough in freezer or in fridge compartment, no frost pattern on evap, tech feels unit is low on charge; saved tckt"
Shaun S.
WASHER AMANA LW3503W2 "Removed and replaced belt on unit, ran and checked with customer present, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Unit has a leaky imk along with display board with Line segments burnt out on it; ordrng 1 DISPLAYBOARD and 1 IMKSEALKIT
Kevin S.
REFRIGERATOR LG LMXS30796S/00 "Checked unit from overnight, still cooling properly, dispensing water and making and dispensing ice. Unit appears to be working properly, checks ok."
Shaun S.
WASHER WHIRLPOOL WTW6500WW1 "Upon arrival found that bearing in outer tub is blown causing unit to leak and to be very noisy in spin cycle, gave customer est (see sd quick pic) customer declines repairs at this time"
Kevin S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Unit making a chattering sound from water valve when dispensing water, suspect water valve going bad. Unit is cooling to proper temps and control panel is ok. Replaced valve from store stock, tested unit, no abnormal noises, checks ok.; ordrng 1 WPW10179146(DN) (WATER VALVE)"
Kevin S.
FREEZER KITCHENAID KRFF305EBL00 "Unit has been plugged in over 72 hrs. No ice buildup, unit is cooling properly. Damage to freezer door handle, the screw is stripped out from mounting hole. Applied 2part epoxy, will let it setup for 24hrs and check.; schdld next appmnt for 2/21 THU !"
Shaun S.
REFRIGERATOR WHIRLPOOL WTW6200VW0 "Upon arrival found that unit has a bad main board, relay that controls drain pump is stuck on and will not reset, gave customer est for repair (see so quick pic) customer declines repairs at this time"
Kevin S.
REFRIGERATOR KITCHENAID KRFC704FBS00 Unit is missing lefthand door hinge assembly cover and probably reed switch as part of it therefore unit claims door ajar. When you first plug unit in the lights work just fine. ; rqstng P&A on 1 W11225850 (LH HINGE COVER WITH REED SWITCH)
Kevin S.
REFRIGERATOR LG LMXC23796D/00 "Replaced unit part, checks ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Unit is cooling to proper temps and normal sounds and functions. Noticed LED bulb is dim with one out. Will get replacement bulb.; ordrng 1 5304511738 (LED BULB)
Kevin S.
FREEZER KITCHENAID KRFF305EBL00 "Checked on door screw, remounted freezer handle. Unit checks ok."
Kevin S.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Installed hinge cover, and plugged in reed switch. Lights turn on and off properly. Found unit in showroom demo mode... removed out of mode by holding the temperature button and drawer button together for 3 seconds. Unit is cooling properly and checks ok."
Kevin S.
WASHER ROPER RTW4516FW2 "Found unit not switching into spin mode, failure of the actuator. Replaced actuator with stock part, ran unit in normal wash cycle, unit completed all cycles without issue.; ordrng 1 W10913953(DN) (ACTUATOR)"
Kevin S.
WASHER MAYTAG MVWB765FW2 "Connected unit, ran in a quick wash mode. Unit was not draining, put into diagnostics determined faulty drain pump. Replaced drain pump with store stock. Unit is now draining properly and completed all functions.; ordrng 1 W10876600(TS) (drain pump)"
Kevin S.
MICROWAVE FRIGIDAIRE FGMV176NTB "Talked to husband over the phone, my time of arrival i had to leave so i told him all the details over the phone. They left the loaner unit on the porch and dropped off their unit in the same spot. Took a picture."
Kevin S.
FREEZER LG LMXS30776S/04 "Replaced door gasket, adjusted door assembly as needed. Unit is cooling and sealing ok."
Kevin S.
DRYER MAYTAG MEDB835DW4 "Upon connecting unit, found thermal fuse open. Checked thermostat and is reading bad, thermal cutoff has continuity and heating element is good.; ordrng 1 280148 (cutoff-tml) and 1 W10909685 (fuse-thrml)"
Kevin S.
DRYER MAYTAG MEDB835DW4 Replaced thermal fuse and cutoff. Ran unit in time dry mode. Unit is heating and tumbling ok.
Kevin S.
MICROWAVE WHIRLPOOL UMV1160CB-6 Added box with plate and turntable ring. Unit checks ok.
Kevin S.
RANGE FRIGIDAIRE FFEF3052TBB "Connected unit to power, control interface, cooktop, bake and broil functions all working properly. Found the oven light would not come on. Removed bulb found open element. Checked for proper voltage from light socket ok. Will order new bulb.; ordrng 1 316538901 (lamp,oven light)"
Kevin S.
DISHWASHER FRIGIDAIRE FFCD2413 US1A "Latch is broken on the door, will not close properly. Will order new, then test functionality.; ordrng 1 5304516818 (LATCH)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found a bad in the wiring harness to the ice maker had to order new wiring harness; ordrng 1 W10884720 (harns-wire)
Kevin M.
REFRIGERATOR SAMSUNG RF268ACRS/XAA Sealed system issue cut to go buy a new fridge
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed new IMk and wiring harness and ran thru a cycle and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF217ACRS/XAA Has a sealed system issue cust recommended to get new unit
Kevin M.
REFRIGERATOR WHIRLPOOL WRF55SDFZ07 Found supply line leaking cust to get new water line to the unit
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Fill tube is froze up again called techline -John- replaced fill tube gasket & put permanent gum around tube in back of unit ,coming into ice make & tube under the hinge cover per tech maybe cause by air in the lines from well water per John at techline ; used 1 241920103 (WATER TUBE), 1 242146002 (GASKET), and 2 5305877995 (GUM) from stock"
Kevin M.
REFRIGERATOR LG LFX25991ST/05 Installed new icemaker in checks OK
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Found seniors and control brd not communicating properly; ordrng 1 242278801 (thermistor assembl) and 1 A01078804 (control)
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2866PF2 Installed new defrost bi metal and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Called techline -ADRIAN- checked door switch check ok tech said order user interface ; ordrng 1 W11127835 (USER INTERFACE)
Kevin M.
REFRIGERATOR SAMSUNG RF4287ARS/XAA Install new compressor recharged and unit checks OK
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2867TD0 Installed boards and rebooted the system and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RS263TDBP/XAA Error code shows fresh food eve app fan and bi metal needs replaced; ordrng 1 DA47-00322J (DEF HEAT / BIMETAL) and 1 DA97-08724H (FF FAN ASSY)
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2867TD0 Called Warranty Company. Put unit into options cust will get a. Call back with in 2 business days about her option wiring in the cabinet is shorted out
Kevin M.
REFRIGERATOR GE GSS25WGPJBB Unit needs main board and possibly userinterface customer declined estimate paid cash
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 "Found leak on suction line, repaired joint, unit is cooling properly. Checks ok."
Brad A.
MICROWAVE WHIRLPOOL WMH32519HV "Installed new mounting, unit is working properly."
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Installed fresh food evaporator fan clean drain did repair per icemaker bulletin and checks OK
Brad A.
OVEN KENMORE 790.755032 "Talked to Jessica with the company that repaired the board., they requested photos of the display, which is blurry and distorted. Sent pics to info@fixyourboard.com, sending control board back to be repaired.All operations test ok, but display is distorted.Installed new burner, unit is lighting properly.; saved tckt"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TB0 Installed new t-stat and checked ok took pictures of EVAP coil getting good frost pattern ; used 1 241537103 (COLD CONTROL) from stock
Kevin M.
REFRIGERATOR SAMSUNG RS263TDBP/XAA Installed parts and def ff compartment and checks ok
Brad A.
REFRIGERATOR KITCHENAID WRV986FDEM01 "Found freezer section not defrosting properly. Back wall of freezer iced up. Ordered control board, heater and evaporator motor assembly. Asked customer to turn refrigerator off 24 hours before next appointment.; rqstng P&A on 1 W11109595 (motor-evap) and 1 WP12729128 (heater) and 1 WPW10675033 (cntrl-elec)"
Brad A.
DRYER SAMSUNG DV42H5000EW/A3 "Found open heating element, installed new element. Unit is working properly. All operations test ok.; used 1 DC97-14486A (ELEMENT) from stock"
Brad A.
WASHER SAMSUNG WA40J3000AW/A2 "Unit is still filling with water, but it does not agitate. Error code for lid lock/ main PCB is coming up.; rqstng P&A on 1 MAIN PCB and 1 LID LOCK and 1 RUN CAPACITOR , states that autho needed"
Brad A.
RANGE KENMORE 911.935419 "Installed new bake element, unit is working properly."
Brad A.
DRYER LG DLE7200WE Found idler pulley making squeaking noises. Installed new pulley. Unit is working properly.; used 1 4561EL3002A (PULLEY) from stock
Brad A.
DRYER WHIRLPOOL WD7300DW0 "Found rollers worn out and noisy. Installed new rollers, unit is working properly.; used 1 349241T (ROLLER KIT) from stock"
Brad A.
MICROWAVE SAMSUNG ME16H702SES "Installed new board, wire harness, and fuse. Unit is working properly."
Tim R.
WASHER SAMSUNG WF210ANW/XAA Checked unit over found that the unit needs a new drain. Customer to decide on repair.
Tim R.
WASHER LG WM3270CW Checked unit over found that the unit has and LE error code. Drum wonÕt spin at all doesnÕt move. Needs control. No repair.
Tim R.
DRYER SAMSUNG DV40J3000EW/A2 Checked unit over found that drum cracked. No repair per customer.
Tim R.
WASHER SPEED QUEEN AWN63RSN115TW01 Adjusted lid lock. Checks ok.
Tim R.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Cleared ice buildup around fan and sealed up. Checks ok.
Tim R.
WASHER WHIRLPOOL WTW7320YW0 Checked unit over needs bearing kit and inner basket. No repair.
Tim R.
REFRIGERATOR FRIGIDAIRE LFTR2032TP0 Replaced thermostat. Checks ok.
Tim R.
DISHWASHER FRIGIDAIRE FGHD2465NW1A Replaced parts listed. Checks ok.
Tim R.
COOKTOP KITCHENAID KESC300HDL5 "Replaced shorted switch and burner.; pckd up 1 9751363 (switch,inf.rf) and 1 W10823698 (elmnt-surf)"
Tim R.
DISHWASHER BOSCH DWHD650GPR/32 Checked unit over found that the unit was running fine but after 5 mins there was a large amount of suds built up inside the dishwasher. Cleared out suds. Checks ok. Instructed customer on soap usage.
Tim R.
MICROWAVE WHIRLPOOL WMH3205XVS1 Needs control unit not sending power to magnetron. Removed microwave and tested magnetron to be sure it wasnÕt shorted out. Called rob and gave him the quote no repair.
Tim R.
WASHER LG WT1101CW Reset and recalibrated control. Tested unit running through cycles properly. Explained to customer if unit continues to act up it will need control. Quoted her for control.
Tim R.
MICROWAVE SAMSUNG SMH1611W Checked unit over found shorted control. No repair.
Tim R.
DRYER SAMSUNG DVE45M5500P/A3 "Replaced heater and idler. Ok ; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-14486A (ELEMENT) from stock"
Tim R.
DRYER HOTPOINT NVLR333ET0UB Greased rollers and idlers. Checks ok.
Tim R.
RANGE FRIGIDAIRE LFEF3054TDE Replaced control and oven sensor. Checks ok.; pckd up 1 316490003 (probe) and 1 5304508924 (CONTROL)
Tim R.
WASHER KENMORE 796.410289 Checked unit over found unit needs new tub assembly. AHS not repairing due to cost.
Tim R.
REFRIGERATOR FRIGIDAIRE FGHC2331PF4A Replaced control. Checks ok customer getting SY EY error code. Fixed waterline in the door. Checks OK; pckd up 1 5304498781 (board-main power)
Tim R.
WASHER FRIGIDAIRE FAFS4272LW0 Replaced control. Checks ok.; pckd up 1 134618213 (control board)
Tim R.
DRYER SPEED QUEEN ADE4BRGS175TW01 Replaced thermal fuse. Checks ok; ordrng 1 THERMALFUSE(TS)
Tim R.
WASHER WHIRLPOOL WTW5000DW2 Replaced capacitor. Checks ok.; ordrng 1 W11158831(TSDN) (CAPACITOR)
Tim R.
DISHWASHER WHIRLPOOL WDT710PAHB1 Replaced fill valve due to short. Checks ok.; ordrng 1 W10872255(TS) (valve)
Tim R.
RANGE GE ZDP48N6DH1SS Replaced ignitor after 10 mins unit start clicking again on a high heat and low heat.; saved tckt
Steve M.
DRYER ELECTROLUX EFMG617STT0 Customer needs conversion kit for LP. Installed kit
Steve M.
DRYER WHIRLPOOL WED92HEFC0 Unit not heating properly. Hi limit thermostat tripped. Heater not heating. Reset thermostat dryer heating properly.
Steve M.
DISHWASHER FRIGIDAIRE FPID2497RF6A Unit will not start. Unit not responding. Reset unit. Performed factory calibration. Dishwasher running normal.
Steve M.
DRYER WHIRLPOOL WED4815EW1 Unit wonÕt run. Found open thermal fuse. Replaced fuse. Unit operating ok; used 1 3392519 (FUSE) from stock
Steve M.
WASHER GE HTW240ASK3WS "Washer will not spin out. Lid lock wonÕt unlock. Installed new lock, washer operating properly.; used 1 WH01X27954 (LID LOCK) from stock"
Steve M.
WASHER SAMSUNG WF42H5000AW/A2 Washer stopped midcycle door is locked. Unlocked door no voltage coming to user interface. Suggest main and inverter boards. Customer declined repair
Tim R.
WASHER SAMSUNG WF45M5500AP/A5 Replaced fill valve. Checks ok.; ordrng 1 DC62-00142G(TS) (FILL VALVE )
Tim R.
WASHER HOTPOINT MODEL MISSING Fixed coupler between transmission and motor that was loose. Checks ok.
Steve M.
MICROWAVE GE PVM9005EJ2ES Install new vent grill assembly. Microwave door is closing properly
Steve M.
RANGE WHIRLPOOL WFG525S0HV1 "Converted stove from NG to LP. Top burners, bake and broil and switched regulator valve."
Steve G.
REFRIGERATOR KITCHENAID KFIS25XVMS0 Customers ice and water is not working. Ice maker is not cycling... customer needs whole ice maker assy. Water is intermittently coming out. . Gave a customer an estimate... if they repair pull work order and preorder pars.
Steve G.
WASHER LG WM2277HS Customer states that unit is smoking and banging. Found that the tub support is cracked. Customer is not repairing.
Steve G.
DISHWASHER KENMORE 665.13793K601 Customer states that when he hits start it he sometimes has to cancel out and restart again.
Steve M.
DISHWASHER MAYTAG MDB8959SFZ Middle wash arm will not stay in place retainer is not locking into place; ordrd 1 WPW10571946 (manifold)
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1821QW6A Customer states that the unit is not cooling... found that the unit has a restriction in the unit. Called HBW spoke to Jessica and Caitlin Unit is in options.. unit is not cost effective to repair.
Steve M.
WASHER SAMSUNG WA48J7770AP/A2 Unit still not spinning out. Recommend main board and vibration sensor; ordrd 1 DC92-01021V (MAIN) and 1 DC93-00278B (MEMS SENSOR)
Steve G.
WASHER WHIRLPOOL MVWX655DW1 Customer states that unit is not advancing thru cycles. Put unit into calibration mode and did not pull up any error codes. Found that the wash plate was loose.. tighten up plate. Cycled
Steve M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "Fridge not cooling. Comp not running. Inverter error, main error, display error. Comp tested good; saved tckt"
Steve G.
DISHWASHER BOSCH SHP865WF5N/11 Customer states that the unit has a chemical smell. Tech ask the night before for the customer to close the door and not to open up until tech gets to the house to smell the same odor. Customer ran the unit several times thinking that it was a new unit smell. Tech was able to smell the dishwasher and it had a chemical smell. Possible odor coming form the bitumen covering. Customer is calling vendor for an exchange. Odor was so bad that it coded the kids plastic ware.
Steve M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit fills with water and then just sits. Found faulty internal connection in wash pump connector. Installed new wash motor. Dishwasher running properly.; ordrng 1 W11084656.(TS) (motor-pump)
Steve M.
DISHWASHER WHIRLPOOL WDT710PAHB1 Dishwasher leaves standing water. Installed new drain pump. Dishwasher operating properly.; ordrng 1 W10876537 (drain pump)
Steve G.
RANGE BOSCH HG18054UC Customer stated that the right rear was not lighting. Remove the burner cap and found the igniter was not hooked on. Reseated wire test ok.
Steve G.
RANGE HOOD GE PV970N1SS "Customers fans is loud. You can not get parts for the blower wheel fan assy, it comes in a complete Unit and is a 2 person job. Customer going to think about repair."
Steve G.
DRYER SAMSUNG DV42H5200EP/A3 Customer units is loud during cycle. Found the idler pulley was sticking. Installed new idler pulley assy. Cycled.
Steve M.
DISHWASHER GE GDT655SSJSS "Unit will not turn on again. pre-order heater, washer motor and main board; ordrd 1 WD05X24776 (HEATER) and 1 WD21X24799 (PW) (CONTROL) and 1 WD26X23258 (pump wash kit)"
Steve M.
RANGE FRIGIDAIRE FFGF3011LWD "Found open bake igniter and main control relay not closing. Needs computer; ordrd 1 316220722 (overlay,clock (wht)) and 1 316455410 (clock/timer)"
Steve G.
WASHER MAYTAG MVWX655DW1 "Customer states that unit not draining out. Found the wire connection to the pump was off. Reseated wire, cycled. Test ok. Calibrated the unit as well"
Shawn M.
OVEN FRIGIDAIRE FEB30T6DCC Reinstall hinges reinstalled door open is now working fine
Steve G.
WASHER MAYTAG MWB835DW2 Customer has and error code f6 e2. Which is an communication error. Unit fills for a minute and drains out. ; rqstng P&A on 1 W11030478 (cntrl-elec) and 1 W11035014 (CONSOLE WHITE)
Shawn M.
WASHER GE GTW330ASK0WW Call GE tech-support found that the doorlock was out shorting out the drain pump replaced drain pump in door lock washer is now functioning fine
Steve G.
DISHWASHER BOSCH SHP65TL5UC/02 Installed the new recall cord kit... Cycle Tech did protect the floor but made had a created a scratch from something under the dishwasher. Adv. customer and she was ok.
Shawn M.
WASHER MAYTAG MHW8200FC0 Replace boards wash machine is now working fine
Shawn M.
MICROWAVE LG LMV1831SW Replace parts microwave is working fine at this time
Steve G.
DISHWASHER BOSCH SHXM78W55N/10 Customers spray arm fell off as well as one of the top rack rollers cracked and soft tech pre-ordering parts for pictures that were sent to technician; ordrng 1 AP56913245 and 1 AP6043493
Shawn M.
RANGE LG LRG4113ST/00 Replace parts range is now working fine
Steve G.
COOKTOP THERMADOR CV2136PS-01 Customer states that the unit front right switch is out. Office looked up several web sites and was not able find the model number possible parts are NLA
Shawn M.
REFRIGERATOR FRIGIDAIRE LFHT2131QP0 Found the temperature in the refrigerator had been set to load not allowing it to get cold enough in the freezer for the icemaker to produce ice turn the temperature up showed customer I told customer to keep an ion it for the next couple of days if it does not start producing ice call us back
Steve G.
DISHWASHER KITCHENAID KDTM4043SS0 "Customer states that the unit is leaking from the corners of the door.Unit does leak every time. Ran the unit and remove the outer door skin. Did start to see that the customer was having an over suds issue. Customer is using pods.
Shawn M.
WASHER LG WT1101CW Replace drain pump washer is now working fine
Shawn M.
REFRIGERATOR SAMSUNG RFG237AARS/XAA Found the drain in the refrigerator area had frozen over allowing water to leak down the back wall underneath drawers pulled off cover steamed out drain cleared ice installed new drain heater. Checks ok; used 1 DA61-06796A (DRAIN CLIP) from stock
Shawn H.
WASHER SAMSUNG WA50F9A6DSW/A2 Installed all provided parts and ran to test. All ok.
Shawn H.
DRYER SAMSUNG DV42H5200EW/A3 "Found heating element shorted open, and idler pulley cracked. Replaced both and ran to test. All ok. Advised customer to run 1 hour timed dry to burn off oil. ; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-14486A (ELEMENT) from stock"
Steve G.
REFRIGERATOR KENMORE 795.7403.411 Customer states that unit is not cooling. Found out that the unit did have other service companies out and they would not touch the LG built Kenmore.Did have to move the unit out and did adv. customer of marks on the floor prior to moving the unit out. He was aware and was ok. Tech did take the Schraider valve off and have very little pressure in the unit.. Due to being an LG built unit tech will call HBW to advise .Spoke to HBW Caitlin is going to dispatch about another company .
Shawn H.
WASHER WHIRLPOOL WTW4816FW2 Checked unit over and found no error codes. Ran auto diagnostics and ran fine with no issues. Ran unit on normal cycle and it would fill but would not proceed on with cycle. Have to reset unit to get it to advance. Unit has issue with main control. Replaced and ran to test. All ok.
Steve G.
REFRIGERATOR SAMSUNG RF4287ARS/XAA "Customer states that another service company was out and tap the display assy and when customer got into the freezer the following day the unit was completely dead. Customer had shut off the breaker trying to reset the unit but did not work.also the display paddle assy was not working and no cool. Customer needs both boards, ice maker and ice chute. ; ordrng 1 ICE MAKER and 1 ICE CHUTE PADDLE ASSY and 1 DISPENSER BOARD ASSY. and 1 DA41-00684P (BOARD) and 1 DA41-100614B (INVERTER BOARD.)"
Steve G.
DISHWASHER SAMSUNG DW80J7550UG/AA 01 Not draining.. ; rqstng P&A on 1 DRAIN PUMP and 1 MAIN BOARD
Shawn H.
REFRIGERATOR FRIGIDAIRE LGHB2867PF0 Installed all provided parts. All ok.
Steve G.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "No ice, ice build up ....customer needs upgrade kit ; rqstng P&A on 1 DA81-05595A (SEALANT) and 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)"
Shawn H.
OVEN WHIRLPOOL WOS51EC0AS03 Installed all provided parts and ran to test. All functions are operating correctly.
Steve G.
DRYER SAMSUNG DV42H5200EP/A3 "Last time out tech check all fuses and heater, they check good. Tech check power coming out of the relay board and did not get any power out of relay board going to heater. Installed new heater and cycled the unit. Did not get heat. Check the relay and tech is getting power out of the relay board. Took unit apart to double check the fuses and heater connections and noticed that the wire harness had caught fire. Due to the lighting and color of the black connection at the motor made it difficult to point out at the first time of service. Tech did put the unit back together but did not hook anything up. ; rqstng P&A on 1 COMPLETE WIREHARNESS and 1 MOTOR/BLOWER WHEEL ASSY"
Shaun S.
DRYER AMANA NEE4655EW1 "Upon arrival found that timer motor has a dead spot, has 120v to motor but will not rotate through, gave customer est for repair, declines repairs at this time"
Shaun S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Removed and replaced air duct on freezer side, ran and checked out, unit checks ok upon techs departure"
Shawn M.
WASHER SPEED QUEEN AWN63RSN115TW01 Replaced board washer seems to be working fine at this time
Shaun S.
DRYER SAMSUNG DV42H5200EP/A3 "Upon arrival found that there was no issue with unit, customer says unit was not drying clothes but found out that unit had a bad fuse in fuse box not giving 240v to unit for it to work properly, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Upon arrival cycled imk through and found that fill spout was froze up not allowing water to run into imk, cleared spout, ran and checked out, unit checks ok"
Shawn M.
DISHWASHER KITCHENAID KDFE204EBL0 Found that the dishwasher would not power on the open and close doors then it engages found it another company had already been out replace the main board need to replace user interface; rqstng P&A on 1 W11233903 (TOUCH PANEL )
Shawn M.
DISHWASHER FRIGIDAIRE FFBD2406NS7B Found the door was not wanting to latch properly need to order a new latch for dishwasher door; rqstng P&A on 1 5304517278 (LATCH)
Shaun S.
WASHER MAYTAG MVWB865GW0 "Upon arrival found that unit was not being supplied by both hot and cold water, only cold was turned on, explained that both hot and cold have to be supplied to machine for proper usage. Unit checks ok upon techs departure"