Local Reviews
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Steve G.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Installed new evaporator cover install new main board cycled unit test OK
Tim R.
DISHWASHER GENERAL ELECTRIC CDT725SSF2SS Replaced flood switch per Techline due to thermistor in flood switch being out of ohm range. Unit still not heating need heater and wiring harness.; ordrng 1 WD05X21716 (heating element) and 1 WD21X20149 (harness asm door) and 1 WD21X20186 (harness asm dc) and 1 WD21X20739 (harness asm)
Tim R.
DISHWASHER SAMSUNG DW80R5060US/AA Replaced drain pump. Checks ok; ordrng 1 ####(TSDN) (DRAIN PUMP)
Shawn H.
WASHER WHIRLPOOL WFW92HEFW0 "F8E3, F5E2codes present. One is a door lock error other is an overflow condition. Ran diagnostics and drain pump has an intermittent short in it causing no drain. Replaced drain pump and ran to test. All ok. No issues with door lock. Customer may have tried to start unit without door being closed."
Shawn H.
DISHWASHER WHIRLPOOL GU2275XTVY2 Upon arrival found keypad flashing. No operation from any keys. Checked resistance of touchpad per tech sheet and delay button is shorted. Unit will need touchpad. Customer wants to think over repair and will call in if they want to fix.
Shawn H.
DISHWASHER KITCHENAID KDTE334DSS0 Installed new control and ran to test. All ok. No issues.
Shawn H.
WASHER SPEED QUEEN AWN43RSN115TW01 Checked unit and found code for no fatal lid lock error. Found lid lock dirty with detergent. Cleared lock and ran to test. Still throwing code. Replaced switch and ran to test. All ok.
Shawn H.
RANGE WHIRLPOOL WFE366LVT0 Could not duplicate concern of right front burner inop. Checked all burners and all work as they should. No loose connections or burnt connections at elements or switches. Ran unit in preheat to test oven. Unit heats fine. All burners work as they should and oven heats fine. Have photo of all burners working.
Steve M.
DISHWASHER FRIGIDAIRE FFID2426TD2A Dishwasher is not draining. Found drain pump impeller loose from motor shaft. Installed new drain pump dishwasher is operating properly; ordrng 1 A00126401 (pump assembly (TS))
Steve G.
REFRIGERATOR SAMSUNG RF23M8070SG/AA Customer states that the unit is not cooling well in the freezer or the deli drawer. Unit is not making ice. ; rqstng P&A on 1 1111 (FREEZER EVAP WALL WITH FANS) and 1 2222 (NEW ICE MAKER UPGRADE KIT WITH BOARD) and 1 3333 (SILCONE)
Shaun S.
DRYER MAYTAG MEDC215EW1 "Upon arrival found that outer vent cover clogg d with lint, removed lint from vent line"
Steve G.
REFRIGERATOR SAMSUNG RF25HMEDBSRAA 13 Customer states that the unit is not making ice. Found ice build up around the bail air. Thawed out the ice room and check the drain line. Sealed up the entire ice box. Cycled ice maker and unit did cycle.Customer already had the latest ice maker and clips. ; ordrng 1 DA81-05595ATS (SELANT)
Shaun S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Removed and replaced rack adjusters on unit, ran and tested unit, checks ok upon techs departures"
Steve G.
REFRIGERATOR FRIGIDAIRE FFHS2311LWPA "Customer states that the unit is not freezing everything in the refrigerator section. Techline Gaty,;case file 82916867; pckd up 1 242303001 (damper assy)"
Shaun S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Upon arrival found that unit was making a knocking noise as it would spin, found that nut on bottom ofulley needs tightened, repaired unit, ran and checked. It checks ok"
Steve G.
DISHWASHER BOSCH SHX68T55UC/07 "Customer states that the unit was throwing up several error codes. E-15, water tap. John techline. Ran test after talking to techline, unit needs new water valve due to the squealing noise, side bill bladder and wash motor. Wash motor is not seeing the resistance and keeps filling, causing the unit to leak.; rqstng P&A on 1 1111 (WASH MOTOR ASSY) and 1 2222 (WATER FILL SENSOR. ON LEFT SIDE OF UNIT) and 1 3333 (WATER VALVE. )"
Steve G.
REFRIGERATOR GE GFE28HMHGES "Tech went to to installed the parts, and the customer did not shut down unit for 2 days prior, plus the freezer gasket is the wrong part. Freezer gasket in parts look up is the same part number that tech has. Double check part number with vender and they came up with same. All parts are on A19 shelfCustomer has to shut down unit 2 days prior. ; saved tckt"
Shaun S.
RANGE GE JB655DKBB Removed and replaced both front burners along with both front switched unit checks out ok
Steve G.
DRYER SAMSUNG DV328EW/XAA "Customer states that the unit is not heating. Installed new idler pulley and heater assy. Idler pulley was not turning;. Cycled ; ordrng 1 DC97-14486ATS (HEATER), pckd up 1 DE634A (IDLER PULLEY )"
Shaun S.
DRYER MAYTAG 1111 Customer canceled call upon arrival found that unit was working for her now just fine
Steve G.
RANGE FRIGIDAIRE FEB30S6FCC Customer states that the unit right hinge came out of the receptacle. Customer needs both door hinges. Unit is 14 years old in the kitchen; ordrng 2 FR318024747 (HINGES. )s
Kevin S.
DRYER SPEED QUEEN ADEE9RGS173TW01 "Unit not heating, found broken wire strand in heating element. Replaced with truck stock. Checked unit on timed dry heat. Unit checks ok.; used 1 964P3 (HEATER) from stock"
Kevin S.
REFRIGERATOR SAMSUNG RF263TEAESR/AA "Replaced water fill tube. Cycled ice maker made sure unit filled ok, also checked water dispenser and checked for leaks. Unit checks ok.; used 1 DA97-00209Z (FILL TUBE HEATER) from stock"
Kevin S.
DRYER SPEED QUEEN ADEE9RGS175TW01 "Found belt worn and starting to fray. Put on new belt, ran unit to test. Unit checks ok.; used 1 D511255P (BELT) from stock"
Shawn H.
RANGE KENMORE 790.9422441 "Found terminal block melted at L2. Block overheated and shorted out the cord. Unit will need terminal block and cord. Terminal block overheating caused cord failure. Unit is 13 years old in kitchen. ; ordrng 1 5303935238 (terminal block), used 1 RC3-50-4 (3 PRONG CORD) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RF23J9011SR/AA Installed parts per IMk bulletin and took pictures as I went and checks ok
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHT2021QW0 "Upon arrival unit was plugged in and running. Evap fan blade had came off motor. Reinstalled blade and fan runs fine. Ran unit to check frost pattern on evaporator; unit has a very poor frost pattern. Compressor is running, condenser fan is running, defrost circuit is good. Unit has a leak. Needs Kevin M to check for leaks. Found door seals torn as well. Unit needs both gaskets and dye filter. Please put as a 3 job count. ; ordrng 1 242193205 (gasket-frzr door) and 1 242193213 (gasket-door ref. 2) and 1 5303918358 (filter-drier w dye)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Installed new user interface IMk and perma gum around refrigerant lines
Shawn H.
REFRIGERATOR SAMSUNG RF265ABBP/XAA "Found water leakage coming from clogged defrost drain in the fresh food section. Cleared drain and installed leak kit. Unit will also need mullion. Mullion isnÕt closing on its own. Drain is clear. Unit needs mullion. ; ordrng 1 111111MULLION (MULLION), used 1 DA82-01415A (LEAK KIT) from stock"
Kevin M.
FREEZER KITCHENAID KRMF706ESS01 Installed rails and adapter and checks ok
Shawn H.
REFRIGERATOR WHIRLPOOL WRF560SEHW00 "Checked unit and found water tank frozen preventing water flow to the dispenser and ice maker. Temps at normal operating range, damper is closing and opening properly. Unit needs water tank. Calling whirlpool to get ideas on why tank froze. Unit is brand new and under factory warranty. Need to get P.O.P. from management to charge to whirlpool. Called and left vm to get P.O.P.; ordrng 1 W10568672 (reservoir)"
Kevin M.
REFRIGERATOR GE PFCS1NJXCSS Calling HBW found an open wire from compressor to the main non repairable Tyveronica then purchasing -Iraqis-autho #514546842130
Brad A.
WASHER LG WM3050CW "Found drain line clogged, removed line and cleaned our. Unit checks ok."
Brad A.
DRYER MAYTAG MED5100DW1 "Found door switch not closing properly, installed new door switch, unit checks ok.; used 1 W11189141 (DN) (DOOR SWITCH) from stock"
Brad A.
COOKTOP GE P2B912SEM2SS "Found center burner loose, not allowing burner to light properly, cleaned and tighten burner, unit is working properly."
Brad A.
DISHWASHER WHIRLPOOL WDF320PADB2 "Installed new drain pump, unit is draining properly."
Shaun S.
WASHER MAYTAG MHW7100DW0 "Upon arrival found that unit will not lock door, tech removed and replaced door lock and found new door lock doing same thing, issue is going to be in main board, gave customer est, will need to talk with husband, est was saved"
Brad A.
REFRIGERATOR SAMSUNG RS267TDBP/XAA "Deductible 75.00 collected, Found drain in ff section frozen and clogged, cleaned out drain and installed leak kit. Unit checks ok.; used 1 DA82-1415A (TS) (LEAK KIT) from stock"
Brad A.
REFRIGERATOR WHIRLPOOL GSF26C4EXB02 "Installed new icemaker and diffuser, unit checks ok."
Kevin S.
WASHER WHIRLPOOL WTW8200YW0 "Any cycle after a few minutes SD error according to customer... SD error occurs when the control detects too much drag on the spin basket. Spun the tub manually by hand was noisy. Put unit into a rinse and spin, unit filled and agitated with noise. Lift unit up to inspect underneath noted water leaking from underneath directly from tub seal/bearing. Took pictures of flooring and personally showed customer. Floor has some stain and possible water damage. Drained unit and put back in place. Unit is around 8 yrs old, and customer declined repair at this time. Collected service call fee."
Kevin S.
WASHER AMANA NTW4880YQ0 "Replaced water valve, received new water hoses from Joe of maintenance. Tested unit fill on all temp settings ok. Had unit fill and agitate on normal load, then drained and spin. Then tested rinse setting, unit filled agitated, drain and spun without issue. No Leaks... unit checks ok . Unit has new timer and new water valve.... no pressure switch was ordered or replaced on first note. Ran CC on file for remaining balance of parts and labor."
Kevin M.
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Unit needs repaired per ice maker bulletin; ordrng 1 DA82-01397A (BUCKET) and 1 DA82-02367A (CLIPS) and 1 DA94-02275B (CONT BRD) and 1 DA97-13718C (IMK) and 1 DA97-19898A (TUBE)
Tim R.
DRYER GE DWSR483EG7WW Checked unit over found that the unit needs new rear console. No repair.
Tim R.
REFRIGERATOR FRIGIDAIRE FPBC2277RF5 Replaced slides. Checks ok
Tim R.
DRYER GE GTD65GBSJ3WS Replaced control. Checks ok
Tim R.
WASHER MAYTAG MVWX655DW1 Checked unit over found that that the unit needs a new control and lid lock. Looks as if the unit has burn spots on control from power surge or lighting strike. No worth repairing due to cost.
Tim R.
WASHER SAMSUNG WF331ANW/XAA Checked unit over found that the drum bearings had worn out and the tub wouldnÕt spin. Not worth repairing.
Tim R.
RANGE KITCHENAID KSEG700ESS0 Replaced blower fan. Checks ok.
Tim R.
WASHER LG WM2050CW Replaced cold water valve checks ok; used 1 5220FR2075L (WATER VALVE) from stock
Tim R.
REFRIGERATOR GE PFSS5NFXCSS Needs door gaskets. Customer doesnÕt want to do the repair.
Tim R.
ICEMAKER FRIGIDAIRE LFSS2612TPO Checked unit over found broke wiring inside the cabinet non repairable. Let Katie at LoweÕs know.
Tim R.
WASHER KENMORE 110.429262 Cleared out drain pump unit checks OK
Tim R.
WASHER MAYTAG MHW5100DW0 Cleaned out dispenser due to not draining. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RS25H5111SR/AA Replaced icemaker. Checks ok
Tim R.
DRYER SAMSUNG DV42H5200EF/A3 Replaced main control due to no power going to the display. Checks OK
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US installed spray arm.
Tim R.
BUILT- IN MICROW WHIRLPOOL WMH53520CH0 "Replaced door switches unit checks OK.; used 1 W10269458 (SWITCH), and 1 W10727360 (MICRO SWITCH) from stock"
Tim R.
WASHER MAYTAG MVWB865GW0 Replaced parts listed. Checks ok.
Steve M.
WASHER GE WBVH6240HWW Unit is shaking and making a popping noise. Found spider assembly is broken on wash basket. Basket and labor to repair make unit uneconomical for repair.
Tim R.
DISHWASHER KENMORE 665.163743 "Checked unit over found that the unit was leaking from the middle of the tub and dripping underneath. needs tub assembley, spray arms and motor. Not worth repairing due to cost. Unit is 10-12 years old; rqstng P&A on 1 W10413848 (tub) and 1 W10782773 (pump&motor) and 1 WP3378179 (door-inner) and 1 WP8268332 (arm-spray) and 1 WP8558964 (tube-feed), states that autho needed"
Tim R.
OVEN WHIRLPOOL WFG374LVB2 "Unit needs main control and oven sensor due to not holding proper temperature.; rqstng P&A on 1 WPW10181986 (sensor) and 1 WPW10424330 (cntrl-elec), states that autho needed"
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA Unit leaking water under crisper drawer and freezer fan making noise.. installed leak kit in ff section and found defrost sensor unhooked from fz evap. Thawed entire unit. Installed kit and def sensor. Unit operating ok.; used 1 DA82-01415A (LEAK KIT) from stock
Tim R.
REFRIGERATOR SAMSUNG RS25H5111SR/AA "Needs control, dispenser and evaporator.; rqstng P&A on 1 DA92-00624A (CONTROL) and 1 DA97-08724N (FRESH FOOD EVAPORATOR COVER) and 1 DA97-14703A (DISPENSER CONTROL), states that autho needed"
Steve M.
WASHER MAYTAG MVWB835DW0 Unit not draining. Found a nail in pump housing. Removed item. Runs ok.
Tim R.
RANGE KENMORE 103.402652 "Need thermostats and clock due to unit kicking the breaker and unit not heating properly. Parts are NLA. UNIT IS between 40-50 years old. In kitchen. Not worth fixing.; rqstng P&A on 1 ######(NLA) (CLOCK) and 1 #####NLA) (THERMOSTAT BAKE) and 1 WB21X505(NLA) (thermostat), states that autho needed"
Steve M.
WASHER SAMSUNG WA52M8650AV/A4 UB error. Unbalance condition. Water leaking from house drain pipe.. UB indicates unit was unable to spin due to load position. Customer needs to rebalance position of load . Calibration performance was ran and unit checks ok.Next call for off balance issue customer will be responsible forCharges no problem found.
Tim R.
REFRIGERATOR GE GTS21FGKBWW "Checked unit over found that the unit needs a compressor, evaporator, fan and assembly. Cost of repair is more then new unit. Not worth repairing. Unit 2 plus years old.; rqstng P&A on 1 WR55X27418 (tsd w/o bale strap) and 1 WR60X27275 (refrigerator evapora) and 1 WR60X27431 (evaporator motor - a) and 1 WR86X93 (drier) and 1 WR87X20936 (sngl spd comp kit 61), states that autho needed"
Steve M.
DISHWASHER GE GSD3200J00CC Unit leaking from rinse aide dispenser inside of door. Bottom rack is completely rusted and upper rack wheels are broken. Called Rob at HER to inform of 234 repair and condition of unit. Unit is being replaced.
Tim R.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Checked unit over found refrigerator fan not running due to food being jammed back into the rear cover and shutting down the fan cleared out food from around fan. Charge customer due to not being a manufacture defect
Steve M.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA Icemaker not working. Found unit filling with too much water. Turned fill radius back. Unit cycling ok.2.5 yrs old in kitchen.
Steve M.
FREEZER KENMORE n/a Unit not cooling properly. Suspect sealed system issue. No model/serial tag. Cannot service.10-15 yrs old. Garage
Steve M.
WASHER SAMSUNG WF45H6300AW/A2 Found loose wire on noise filter causing unit to lose power at main control. Secured female terminal on noise filter. Washer is operating properlyThree years old in laundry room
Steve M.
RANGE KITCHEN AID KFDD500ES00 Installed LP conversion on range.
Steve M.
RANGE FRIGIDAIRE FFEF3016USB Concern with cooktop issues. Coil elements keep cycling on and off. Checked unit over all service elements are operating properly. This has the new style with thermostat in the center had to inform customer on the operation.
Tim R.
DISHWASHER GENERAL ELECTRIC CDT725SSF2SS Talked with Ge and they said to replace the float switch due to the thermistor in the float being out of ohm range and keeping the heater from coming on. ; ordrng 1 WD21X20204 (switch flood asm)
Steve M.
COOKTOP ELECTROLUX EI30GF55GSF Installed new controls per Electrolux
Tim R.
WASHER MAYTAG MVWB755DW0 Tighten down agitator and replaced clutch. Checks ok; ordrng 1 W10754448(TSDO) (clutch)
Steve M.
MICROWAVE FRIGIDAIRE FPMO209RFB Unit not heating and trim kit is broken. Priced out magnetron and trim kit. Customer declined repair. Plus trim kit.
Tim R.
MICROWAVE KITCHEN AID KEMS306BBL3 "Checked unit over found that the microwave would not heat up in convection or regular. Unit needs new magnetron, console and control board also heater for convection microwave. Customer also said oven heating up very regularly and not holding temperature. Unit is built in and in the kitchen about 25 years old. Not worth repairing.; rqstng P&A on 1 3185629(NLA) (OVEN THERMOSTAT ) and 1 4312951(NLA) (HEATING ELEMENT ) and 1 4312962(NLA) (microcomputer) and 1 4312969(NLA) (CONTROL PANEL ) and 1 WP4392009(NLA) (magnetron)"
Steve M.
DRYER WHIRLPOOL WED92HEFC0 "Found open heating element circuit.Installed new heater and fuses. Recommend vent cleaning and inspection. Left venting unhooked. If heater goes out again, customer responsibility. Unit is heating properly; used 1 279973 (THERMAL CUT OFF), 1 3387747 (ELEMENT), and 1 8557403 (THERMOSTAT) from stock"
Tim R.
DISHWASHER GE GDT695SGJ2WW "Checked unit over found that the unit is leaking water from the center of the door. Customer has run cleaning tablets and door seal has been replaced interior of dishwasher clean and not food build up inside spray arms. Door linear and tub not sealing up in center area. If parts are found need approval for additional 100 dollars.; rqstng P&A on 1 ##### (DOOR LINEAR) and 1 #####(NOTSERVICEABLE) (STAINLESS STEEL TUB), states that autho needed"
Steve M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Mullion heaters were turned off and freezer door seal not meeting cabinet. adjusted entire freezer door and rails. Entered service mode and turned eaters on. Corrected both issues. Unit is operating properly.
Steve M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Air vent and ff temp sensor were blocked not allowing proper air flow. Found frozen icemaker fill tube. Thawed fill tube. Icemaker is cycling properly.
Steve M.
REFRIGERATOR WHIRLPOOL ED5LVAXVB00 Installed new thermostat control. Refrigerator is operating ok.
Steve G.
REFRIGERATOR SAMSUNG RS25H5111SR/AA Installed new ice maker assy. Cycled. ; pckd up 1 DA97-14253A (ICE MAKER)
Steve M.
REFRIGERATOR ELECTROLUX EI26SS30JS4 Leaking from filter housing. Found broken water lines. Unit needs to be pulled out to repair; ordrng 1 218976420 (tube-water inlet) and 1 241532006 (water tank)
Steve G.
REFRIGERATOR KENMORE 795.74025.412 Customers freezer bottom hinge fell off. Reseated the hinge. Test ok.
Steve M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF5A Evap fan not runnning. Cleared ice formation. installed new fan. Unit cooling ok1.5 yrs old in kitchen; ordrng 1 242290001 (motor-blower (TS))
Steve M.
DISHWASHER WHIRLPOOL WDT780SAEM1 Wash motor is intermittent and needs replaced; ordrng 1 W11032770 (motor-pump)
Steve G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Tech removed the wire harness cover and noticed that tech fail to hook up the wire connections. Seated wire harness. Cycled unit.
Steve G.
DISHWASHER SAMSUNG DMT800RHS/XAA Installed new main board and installed new display cycled unit test OK
Steve G.
DRYER ROPER RED4640YQ1 Customer states unit is not heating tech remove back cover noticed that one of the wires of the reviews was off receded cycled unit test OK
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR2021TD2 Customer states that the unit is loud. Found that Freon line was tapping against the compressor. Made an adjust meant to the line. Test ok.
Steve G.
DISHWASHER BOSCH SHPM98W75N/11 Customer states that the unit is not draining. Found the unit did not have a residential loop in the unit. Reroute the drain line. Cycled several times.
Steve G.
WASHER GE WNSE5260D0WW "Unit is 2003 16 yrs old and in laundry room. Unit is leaking, removed the front panel and noticed that the tube bearing is has been leaking, noticed that the gearcase is locked up as well. Spoke to Zach at American home shield advise them of the severity of work that needs to be done the eighth and that would not be a good repair they are contacting the customer for a buyoutAutho 160ZCWL"
Steve G.
WASHER WHIRLPOOL WTW4800XQ2 Customer states that the unit after washing had a musty smell. She did not see any water on the floor or around the unit. Tech visually inspect the unit under carriage and behind the unit. Calibrated the unit. No error codes. cycled the unit and could not recreate the sound the customer was describing.
Steve M.
WASHER SAMSUNG WA45M7050AW/A4 GEARCASE is le@king oil and shifter not retracting. Need approval for additional labor2 yrs old in laundry room. ; rqstng P&A on 1 DC31-20014C (SHIFTER (MARCONE)) and 1 DC97-16984A (GEARCASE (MARCONE))
Steve G.
WASHER LG WT1201CV "Installed new stator and rotor assy, and replace the main board. Cycled unit."
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 01 "Customer states that the unit is not making ice. Thawed out ice room, installed new ice maker. Sealed up ice room. Cycled ice maker. ; pckd up 1 DA97-15217D (ICE MAKER)"
Steve M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Icemaker is frozen over completely. Cannot remove ice container, needs replacedUnit needs unplugged for 24 hrs prior to installation of parts to let icemaker and bucket thaw; rqstng P&A on 1 DA82-02367A (Y CLIP ) and 1 DA97-12540G (AUGER) and 1 DA97-15217B (ICEMAKER ) and 1 ICEBUCKET"
Steve G.
DRYER SAMSUNG DV405ETPASU/AA 01 Customer states that the unit is not heating. found that the heater to be shorted out. Installed new heater assy. Adv customer to have house vent clean out all the way thru the roof. Cycled. ; pckd up 1 DC97-14486A (HEATER)
Shawn H.
RANGE MAYTAG CRE8600CCE Upon arrival found right front burner inop and oven wonÕt preheat but broil works. Found terminal on infinite switch for rf burner burnt. Bake element is shorted open. Unit will need bake element and rf infinite switch. Unit is a 1995 model. Customer does not wish to repair due to age of unit.
Shawn H.
DISHWASHER BOSCH SHP68T55UC/01 Customer stated that unit did not throw E15 code until about 45 minutes into first cycle. Pulled unit and found some water in the pan. Dried out water and ran unit to test for leaks. Found leak at fill manifold. I removed manifold on previous visit to install the drain hose and when reinstalling I misaligned the gasket. Water was dripping from fill hole down into pan causing E15 code. Reinstalled gasket to manifold correctly and ran to test. No more leaks. All ok.
Shawn H.
DISHWASHER BOSCH SHX4ATF5UC/21 Installed all provided parts and ran to test. Door stays closed on its own now. Frame no longer flexes.
Steve G.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Customer states that the unit is not cooling. Found that the customer refrigerator sections is gone defrosting in the refrigerator section. ; ordrd 1 WPW11389713 (CONTROL )
Steve G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Customer states that the unit is not dispensing ice. Power to the motor. ; rqstng P&A on 1 WPW10822606 (MOTOT)
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA 01 Customer states that the unit is not making ice. Thawed out the ice room and installed new ice maker and clips. Sealed up the ice room with silicone. Cycled ; ordrng 1 DA82-02367TS (CLIPS) and 1 DA97-15217DTS (ICE MAKER)
Shawn H.
WASHER SAMSUNG WA40J3000AW/AA "Customer stated that leak was seen from right front but leak has since stopped. Ran unit to test for leaks. Could not duplicate concern of water leak from machine. Ran large and extra large load size. No leaks from inlet hoses or valves, no leaks from pressure hose, no leaks from tub seal, no leaks from tub to pump hose or drain hose. Could not duplicate concern. Samsung ticket# 4150990978"
Shawn H.
AIR CONDITIONER GENERAL ELECTRIC AHC18DYL1 Installed new cord and ran to test. All ok. Unit is cooling fine.
Shawn H.
REFRIGERATOR FRIGIDAIRE FRS6LF7JS0 Installed all provided parts and ran to test. All ok. Unit dispenses both types of ice now.
Shawn H.
WASHER MAYTAG MVWB850YW0 "Checked unit over and found noise coming from tub bearing. Ran in diagnostics to test other functions. All ok. No error codes present. Tub seal has slight leak that rusted out the bearings causing the noise. Unit will need bearing kit, hub drive and screw. Customer wishes to think on repair due to cost."
Shawn H.
REFRIGERATOR WHIRLPOOL GX5FHDXVB03 Checked unit and found defrost drain clogged causing overflow of water into bottom. Cleared defrost drain and ran water down drain to verify itÕs cleared. All ok. Units 10 years old in kitchen. Ok to bill per Rob.
Shawn H.
DRYER MAGIC CHEF MCSDRY35W Checked unit and found noise coming from motor hitting drum. Motor was mounted incorrectly from the factory. Drum was hitting edge of motor. Reinstalled motor properly and noise is gone. All ok.
Steve G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Customer states that the unit is not cooling up in the refrigerator section customers unit is not holding to defrost need to order control board and thermistor advise customer to shut down unit two days prior to coming back out to install parts; rqstng P&A on 1 WPW10843055 (CONTROL ) and 1 WPW11033168 (FAN MOTOR ASSEMBLY WITH THERMISTOR)
Shawn H.
ELECTRIC RANGE FRIGIDAIRE FGES3065KFF Installed new panel and ran to test. All ok.
Steve G.
DRYER SAMSUNG DV45K6200EW/A3 Customer stated that the unit is making a squealing noise. Installed new updated idler pulley. Cycled. ; ordrng 1 DC93-0634ATS (IDLER PULLEY)
Shaun S.
REFRIGERATOR SAMSUNG RF217ACPN "Upon arrival removed and replaced evap cover on u it, along with drain tubes on back of fridge, unit checks ok"
Shaun S.
REFRIGERATOR SAMSUNG RF28M9580SR/AA "Upon arrival found that imk was jammed with cubes and froze up, tech cleared all jammed cubes and ice build up, went to back of machine and adjusted water fill line, unit checks ok upon techs departure"
Shaun S.
MICROWAVE SAMSUNG SMH8165ST "Removed and replaced touch pad and display board on unit, ran and checked out, unit checks ok"
Shaun S.
DISHWASHER FRIGIDAIRE FGHD2465NF0A "Upon arrival removed and replaced defective spray arm on unit, ran and tested product, unit checks ok"
Shaun S.
DRYER LG DLE3733U "Removed and replaced parts on unit, ran and checked out, unit checks ok"
Shawn H.
WASHER AMANA NTW4501XQ0 "F7E1 basket speed fault code present. Checked unit over; nothing locking up tub, tachometer reads properly, no loose connections, and harness is good. Checked run capacitor and it is well below spec. Should be 45uf but reading at 16uf. Also checked motor and it just outside of spec for winding resistance. Unit needs wash motor and capacitor. Unit is 7 years old in basement. Collected deductible by card.; rqstng P&A on 1 W10804665 (start capacitor) and 1 WPW10006415 (drive motor)"
Shaun S.
ELECTRIC RANGE FRIGIDAIRE FFEF3003RBA "Removed and replaced defective infinite switch on unit, ran and checked out, unit checks ok"
Shawn H.
MICROWAVE SAMSUNG ME21K7010DG/AA "Upon arrival unit was showing an C-F2 code. This is a touch panel error code. Removed door and inspected ribbon strip connections. No loose or dirty connections. Unit will need door assembly. ; rqstng P&A on 1 DE94-03611D (DOOR ASSY), states that autho needed"
Shaun S.
WASHER MAYTAG MVWC555DW0 "Emoted and replaced drive hub kit, ran and checked out, unit checks ok"
Shawn H.
WASHER MAYTAG MVWC415EW1 "Checked unit and found no error codes present. Ran auto diagnostics test to check; when in agitate unit is sluggish and when in spin it has bearing noise. Checked motor and found it out of spec on windings, gearcase is noisy from rusted bearings, and clutch is damaged. Unit will need drive motor, capacitor, gearcase, and clutch. Motor has a ten year warranty from Whirlpool. ; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W11035747 (gearcase) and 1 W11162560 (capacitor )"
Shaun S.
DRYER SPEED QUEEN ADEE9RGS175TW01 "Upon arrival found that unit has sqweeky pulley and roller wheels tech grease rollers and pulley on unit, drastically more quite now customer to keep an eye on unit"
Shawn H.
REFRIGERATOR KENMORE 106.5056499 Checked unit and found ice maker mold has a hole in it allowing water to leak past. Unit will need ice maker. Unit has several large cracks in the liner along the right side of the fresh food side. Have pics for warranty company. Advised customer only way to repair was using liner patches. Customer wasnÕt too keen on this option. Advised them IÕd let AHS know and see how they want to proceed. Unit needs ice maker. Unit is 19 years old in kitchen. ; rqstng P&A on 1 4317943 (icemaker only)
Shaun S.
RANGE KENMORE 790.9301331 "Removed and replaced terminal block and cord on unit, ran and checked out, unit checks ok upon techs departure"
Shawn H.
REFRIGERATOR WHIRLPOOL ED25LFXHB00 Upon arrival found unit plugged in and running. Checked and found evap cover frosted over. Unit isnÕt going into defrost. Heater and bi metal are good. Put unit into forced defrost and checked for voltage to heater. No voltage present. Defrost timer is bad. Unit needs defrost timer. ; ordrng 1 W10822278 (timer-def)
Kevin S.
WASHER ELECTROLUX EFLS627UIW0 "Found issue with hot water valve on home supply, the installers had cracked the handle probably from zip tie and noted the water valve was not 100% turned on. Had to adjust by open end wrench. Checked water pressure from both hoses in a bucket good. Proceeded to test unit with hot water with customer unit filled, agitated and drain and spin ok. Customer will look to replace handle on water valve. No error codes. Unit checks ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 "Upon arrival found ice in ice bucket had melted somewhat, i dont believe the freezer door was shut properly causing things to warm up. Had to empty out ice bucket and re-install. Customer said she hadnt noticed frig having any cool8ng issue. Found water in ice flap from melted ice. Told customer will swing back around when going home to take temperature checks. Upon coming back to take temperature checks unit was reading between 0 and -3F so unit is cooling properly, suspect ice bucket prevented door from sealing properly. Also talked over with neighbor gentlemen as as has good neighbors that look after her."
Kevin S.
RANGE SAMSUNG NE59J7630SG/AA "Replaced parts, plugged in unit with help from customer. Checked controls, set clock. Unit seems ok."
Kevin S.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Replaced icemaker with good replacement. The defective part was already marked in the system and returned to hansbargers with note to return to Shari. Cycled unit, checks ok. Noted some water droplet turned to ice buildup in the water dispense tube, cleared away and wiped out tube with paper towel. Told customer to monitor."
Kevin S.
REFRIGERATOR WHIRLPOOL WRT318FZDW00 "Freezer temps ok, frig temps slightly warm but within spec. Noted and showed customer the fresh food setting was on the lowest but not recommended setting. Removed evap cover in freezer, good frost pattern possible excess frost buildup. Fan is free and moving, ohmed out heating element good. Went ahead and steamed out evaporator and checked drain is good. Checked airway for fresh food section was clear. Checked in fresh food section the diffuser or airway in back air is coming through no obstructions. Plugged back in unit and set to coldest setting for now, explained in detail the process to the customer, told her to continue to monitor, and to not go out and buy a bunch of groceries right away. Unit checks ok."
Kevin S.
DRYER AMANA NED4655EW1 "Upon arrival Removed exhaust from wall, put unit on timed dry, unit is heating and tumbling ok. Tested for 15 mins. Customer claims no matter what setting seemed to take unit a long time to dry. Unable to determine the exact exhaust route of this unit once going through wall. Talked to Kathy, explained also to gentlemen living there to do a couple of loads with venting pulled from the wall to test. If all goes well then there is an issue with the venting. Called into office to run service call on CC."
Kevin M.
REFRIGERATOR WHIRLPOOL GB2FHDXWS07 Def drain is plugged up cleaned out drain and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Installed parts per IMk bulletin and took pictures as I went
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2614QS1A Customer paying for filter installed water filter ; pckd up 1 WF3CB (pure source 3 cs1)
Shaun S.
WASHER WHIRLPOOL WTW7000DW0 "Removed and replaced lock on u it, ran and tested unit, checks ok"
Shaun S.
REFRIGERATOR WHIRLPOOL MZD2665HEB "Upon arrival found that compressor will not start after new relay and capacitor was installed, unit did run when last worked on but customer states shortly after then it quit again, unit has a defective comp that needs to be replaced.This would be a sealed system job for Kevin Montgomery ; rqstng P&A on 1 COMPRESSOR, states that autho needed"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 Checked unit out and insulated the refrigerant lines with perma gum and checks ok
Kevin S.
RANGE FRIGIDAIRE FGEF3036TDG Removed door and removed plastic strand. Unit checks ok. Pics taken.
Kevin S.
DRYER LG DLE3500W Customer claims clothes are catching and snagging on right hand corner of dryer lint trap. Checked and cleared any lint that maybe causing an issue. Tried adjusting the unit. It appears part of the plastic in bottom of bulkhead unit might be tweaked from heat preventing the filter from setting down flush. Will have to order whole housing parts. ; ordrng 1 4930EL2004D (MOISTURE SENSOR GUIDE) and 1 MCK49049101 (LINT SCREEN COVER) and 1 MCK66787901 (LINT SCREEN FLAP)
Kevin M.
REFRIGERATOR GE PFCS1NJXCSS Installed new cont brd and checks ok
Kevin S.
DRYER ELECTROLUX EIMED55IIW0 "Dryer door latches but when you push on it it wont spring back and release. Need door latch, noted it has a crack and some plastic broken around hole. Customer ok for repair.; ordrng 1 137538802 (latch)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Installed new DISP tubing and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2615TD0 Installed new module DISP door and checks ok and cust still having some noise coming from refrigerant lines
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Everything checks ok temps and ice maker rebooting cont brd for 2 mins the cust will keep an eye on the situation
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Installed parts per IMk bulletin and took pictures as I went
Kevin S.
WASHER AMANA NTW4880YQ0 "Replaced timer part was able to get unit to fill using cool, warm and hot functions. However on tap cold could not get unit to fill with water. The cool was working totally off the hot water valve. The cold water valve is not operating as it should. Removed cold water line, checked for any blockages, dispensed water in tub turning on cold water valve. Water coming out decent however, i had to twist the hose around with every turn to get removed from unit due to corrosion on hose fittings. Talked to Joe recommend them replacing both hoses and ordering new water valve assembly.; ordrng 1 WPW10144820 (valve)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1817LBE Installed deflector TSTAT handle and cleared out air tower and checks ok
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF3 "Upon arrival took temperature checks of freezer, fresh food section and ice container all checked good. Talked to husband over the phone in great detail, is is making ice properly and no issue thus far from that aspect. However unit on occasion has water seeping out of the ice chute and dispenser flap. Took many pics and checked no frost buildup but there is lime buildup. Cleaned around flap best i could. Checked to make sure flap is closing ok, tested by pouring a little water down chute and water immediately comes out. Tested a few times. I suspect since the customer uses very little ice and no water out of dispenser, when ice container goes into defrost some of the ice will melt and that water then eventually works its way out of ice bucket and into chute and out the dispenser. Customer at times does dump out half the bucket. I told them to continue to do this if not using much ice or to turn off icemaker all together. Will order new dispenser as
Kevin S.
WASHER SAMSUNG WA400PJHDWR/AA Unit lid has cracked into pieces around the hing joints. Pics attached. Will order new lid. Talked to Shari in regards to part number.; ordrng 1 DC97-17133B (WASHER LID)
Brad A.
DRYER GE GTD42EASJ2WW "Installed new bearing assembly, idler pulley, and shaft assembly with retainer. Unit is working properly."
Brad A.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Placed freezer door gasket on door properly, checks ok."
Brad A.
DRYER MAYTAG MDE7400AYW "Installed new timer, unit checks ok."
Brad A.
DISHWASHER WHIRLPOOL KDFE104DSS2 "Customer had question about door handle, answered questions. Checks ok."
Kevin M.
REFRIGERATOR KITCHEN AID KFIS27CXMS0 Ice maker not advancing & water valve not closing properly; ordrng 1 WP12956105 (valve) and 1 WPW10122559 (icemaker)
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Shows error code 22 E FF Fan assy needs replaced; ordrng 1 DA97-07190K (FF FAN ASSY)
Brad A.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Installed new door and stop, unit checks ok."
Brad A.
RANGE FRIGIDAIRE RE34BAL "Found 2 burners not pushed in all the way, not allowing voltage to heat burner, repositioned burners. Unit checks ok."
Brad A.
DISHWASHER WHIRLPOOL WDF730PAYM3 "Installed new drain pump, unit checks ok."
Brad A.
DRYER HAIER n/a "Installed new heating element and belt, unit checks ok."
Brad A.
MICROWAVE GE JVM2052DN2BB "Installed new turntable motor and control, unit is working properly. Checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RS275ACRS/XAA Ff fan assy frozen up ; ordrng 1 DA97-05255Z (FF FAN ASSY)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2322MSC kitchen 5 yrs Damper not opening up to fresh food section part is not on truck defrosting return air duct and got damper opened until we get back with new damper; ordrng 1 242303001 (damper assy)
Tim R.
DRYER WHIRLPOOL WED4815EW1 Replaced door strike. Checks ok; pckd up 1 WP3403431 (strike)
Tim R.
WASHER MAYTAG MVWC565FW1 Replaced drain pump. Checks ok; pckd up 1 W10876600 (drain pump)
Tim R.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced door cables due to not shutting properly. Checks ok.; pckd up 1 8194001 (DOOR CABLE)
Tim R.
DRYER WHIRLPOOL WED4815EW1 "Replaced thermal fuse. Replaced cutoff again and thermostat. ; used 1 279816(PW) (FUSE), and 1 3977767 (THERMOSTAT) from stock, pckd up 1 3392519 (thermal fuse)"
Brad A.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Found pantry user interface corroded, to making good connection, ordered user interface and harness. Double labor on this job. Located in the kitchen, manufactured 4/2014; rqstng P&A on 1 W11170612 (HARNESS) and 1 WPW10503833 (USER INTERFACE )"
Tim R.
DISHWASHER KENMORE 587.152399 Replaced door seal and fill valve due to unit leaking during cycle. Tested unit. Checks ok.; pckd up 1 154637401 (valve) and 1 154827601 (gasket)
Brad A.
FREEZER WHIRLPOOL WRX988SIBM03 "Module leaking, pantry user interface not working. Back wall of freezer frozen. Needs main control board, user interface, pantry interface, defrost heater. Located in the kitchen, manufactured 2016; rqstng P&A on 1 W10843055 (CONTROL BOARD) and 1 W10848301 (USER INTERFACE) and 1 WP12729128 (HEATER DEFROST) and 1 WPW10503833 (USER INTERFACE) and 1 WPW10577864 (SEPARATOR)"
Tim R.
DISHWASHER FRIGIDAIRE FFID2426TS0A Replaced control and console. Checks ok.; pckd up 1 5304510704 (CONTROL) and 1 5304510742 (CONSOLE)
Brad A.
WASHER WHIRLPOOL WFW8300SW0 "Found unit goes off balance and walks, drum is wobbling during spin, unit vibrates. Ordered inner and outer tub with shocks.; rqstng P&A on 1 280251 (REAR OUTER TUB) and 1 280251 (OUTER TUB FRONT) and 3 W10739670 (SHOCK)s and 1 WPW10111158 (GASKET) and 1 WPW10165321 (BASKET), states that autho needed"
Tim R.
DRYER WHIRLPOOL WED49FTDW1 Removed water line cleared build up out of water valve. Reprogrammed and reset timer. Checks ok.
Brad A.
DISHWASHER SAMSUNG DMR78AHS/XAA "9e error code, unit will does not fill properly, found tub seal not sealing properly. Ordered control, case sensor, and tub seal. Located in the kitchen, manufactured 2010; rqstng P&A on 1 UNKNOWN (CASE SENSOR) and 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (TUB SEAL)"
Tim R.
WASHER GE GTW500ASNWS Replaced fill valve. Checks ok.; pckd up 1 WH13X26535 (VALVE)
Tim R.
DRYER KENMORE 110.670326 "Replaced thermostat and heater. Checks ok ; used 1 280148 (THERMAL KI), and 1 8544771 (ELEMENT) from stock"
Tim R.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced fill valve. Checks ok; pckd up 1 WPW10327249 (water intake valve)
Tim R.
FREEZER SAMSUNG RF28R7351SG/AA Replaced parts listed. Checks ok.
Tim R.
DISHWASHER FRIGIDAIRE LFID2426TF2A Replaced door spring. Checks ok; pckd up 1 154579101 (spring)
Brad A.
WASHER WHIRLPOOL WTW8000BW0 "Found bearings making dragging noise, needs new outer tub with driveshaft. Ordered tub and hub assembly. Bring tub puller. Located in the laundry room, manufactured 2014. Double labor on this job.; rqstng P&A on 1 W10381078 (TUB AND DRIVE SHAFT) and 1 W10820039 (HUB)"
Brad A.
REFRIGERATOR FRIGIDAIRE FRT21HS6JB0 "Collected Deductible of 100Found evaporator fan not turning with proper voltage applied, found FF Door will not not close properly, ordered fan and hinge parts. Located in the kitchen. Manufactured 5/2008; rqstng P&A on 1 240311303 (WASHER) and 1 240312405 (DOOR STOP) and 1 240516502 (PIN) and 1 241872514 (GASKET FF) and 1 5303918549 (EVAPORATOR FAN MOTOR) and 1 5304507147 (BEARING)"
Tim R.
REFRIGERATOR FRIGIDAIRE LFHG2251TF3 Replaced refrigerator door gasket.; pckd up 1 241778307 (gasket-refr door)
Tim R.
WASHER GE GFW1488SSMWW Checks unit over found that the unit was leaking around drain filter area. Tightened down filter. Checks ok.
Tim R.
REFRIGERATOR SAMSUNG RS25J500DSG/AA Found broken wire to door switch. Repaired wire. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FGHB2866PFAA Replaced ice bucket. Checks ok
Tim R.
DISHWASHER KITCHENAID KDTE204ESS2 Replaced wash motor and control. Checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Replaced cold control and timer due to intermittent cooling issues. Checks OK
Tim R.
REFRIGERATOR GE TBX18SKB "Checked unit over found compressor and fans all running but unit wasnÕt cooling. Needs compressor and sealed system components. Not worth repairing. 35 years old. In kitchen.; rqstng P&A on 1 ****** (EVAPORATOR ASSEMBLEY ) and 1 WR60X0179 (CONDENSER FAN) and 1 WR84X0133(NLA) (CONDENSER ASSEMBLY ) and 1 WR87X0226(NLA) (COMPRESSOR ), states that autho needed"
Tim R.
REFRIGERATOR WHIRLPOOL GX5FHTXVY05 Replaced icemaker. Checks ok.
Tim R.
RANGE MAGIC CHEF CER3740AAH Checked unit over found unit had a crack just outside the rear back element. Not a thermal crack. No due to normal wear and tear. Per AHS NOT COVERED. Picture attached
Tim R.
RANGE LG LSE4613ST/00 Replaced fan motor and cleaned fan blade. Checks ok.
Tim R.
WASHER WHIRLPOOL WFW9500TCO1 Checked unit over found that that the unit needs new pressure switch. customer to think about repair. No repair
Tim R.
DRYER KENMORE 417.948023 Talked with customer and let them know we were going to order and replace the thermistor.; ordrng 1 131658102 (THERMISTOR )
Tim R.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWC Replaced thermostat. Checks ok; pckd up 1 5304513033 (THERMOSTAT)
Tim R.
RANGE KENMORE 911.9336159 Replaced front right burner cap due to not heating properly.; ordrng 1 WB30X253(TSDO) (surface unit 8')
Tim R.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Replaced fan motor. Checks ok; pckd up 1 WP2315539 (motor-evap)