Local Reviews
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Tim R.
RANGE GE JSP40B0W4BB Replaced shorted heater. Checks ok
Tim R.
WASHER FRIGIDAIRE MISSING MODEL 6/4/20 Checked unit over found that unit would not spin. Needs new motor. Model and serial tag completely worn off. Unit is about 20 years old in the basement. No repair possible. Picture attached
Steve M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Dishwasher not running due to bad windings and wash pump motor. Replaced motor unit is operating properly; used 1 W11084656 (PUMP MOTOR) from stock
Steve M.
WASHER SAMSUNG WA48J7700AW/A2 Washer lid top is cracked In half near hinge area. Lid needs replaced. This is a cosmetic item. Not covered by warranty.
Steve M.
DRYER GE GTD18ESSJ1WW Timer knob split mot allowing timer to turn. Switched with signal knob. All functions working properly
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Icemaker will not cycle. Installed new icemaker Unit operating ok.; used 1 DA97-15217B (ICE MAKER) from stock
Steve M.
WASHER WHIRLPOOL WFW94HEAW0 Door locked won’t open. Can not duplicate problem.
Steve G.
DISHWASHER GE ZBD7920V00SS Installed new thermal fuse cycled unit test OK
Steve G.
REFRIGERATOR GE GFE28GMKBES Installed new filter housing and icemaker not able to cycle due to no water filter
Steve G.
RANGE LG LRE3083ST/00 Only one burner works and the oven will not shut off. Customer was given an est. she is going to think about the repair. If they want repair please preorder the part.
Tim R.
WASHER SAMSUNG WF457ARGSGR/AA Cheeked unit over found that the washer was leaking during the drain cycle. Needs new drain hoses. Accordion hose attached to tub leaking and hose running from drain pump leaking. Holes in hoes. No repair yet
Shawn H.
WASHER GENERAL ELECTRIC GTW465ASN0WW Upon arrival found temp selector switch knob missing and switch not secure in console. Removed console and inspected. No signs of damage to switch or console. Reattached switch and installed knob. Ran spin to check vibration. Machine spins fine. Switch wasn’t secure in console from factory and finally worked loose. All ok.
Shawn H.
WASHER SAMSUNG WA50R5400AV/US Upon arrival found water on floor under unit. Customer stated regardless of load selection or size unit leaks. Removed back panel and found pressure hose disconnected. Secured hose and ran unit to test. All ok no more leaks. Advised customer on load size and proper loading. Unit went out of balance and pulled hose off. Samsung ticket number#4153001173
Kevin S.
DRYER SAMSUNG DV45H7000EW/A2 "Unit not heating, found element open. Replaced with truck stock. Unit checks ok.; used 1 DE486A (ELEMENT) from stock"
Tim R.
DISHWASHER SAMSUNG DW80M2030US/AA Checked unit over customer is getting a flashing normal light which indicates a leak. It’s intermittently doing it. Instructed customer to clean unit and I raised up the front feet more. If it still leaks we are gonna replace the door seal.
Kevin S.
WASHER WHIRLPOOL WTW4815EW1 "Replaced drain pump, put unit into a diagnostics mode, unit filled, agitated, drained and spun out. Unit checks ok."
Kevin S.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Replaced icemaker, unit cycled and filled with water. Checks ok."
Kevin S.
REFRIGERATOR SAMSUNG RF263TEAESR/AA "Customer claims unit leaking water and recently lower icemaker stopped working. Upon further investigation unit has symptoms all multiple issues. Cycled lower icemaker, unit harvested but did not fill. Unit is frozen up took pics inside and on back wall water residue from under fill tube unit. Replaced fill tube for lower icemaker, cycled and checks ok. .; used 1 DA97-00209Z (FILL TUBE HEATER) from stock"
Kevin S.
WASHER LG WM2487HRM "Replaced, unit parts. Unit checks ok, no leaks."
Kevin M.
REFRIGERATOR LG LTCS24223W/06 Wiring into cabinet is broken not defrosting nonrepairable called warrantech spoke to Richard & he documented it and cust should hear back within 3-5 business days
Kevin M.
REFRIGERATOR LG LFX28977SW/00 Installed new water valve and checks OK
Kevin M.
REFRIGERATOR SAMSUNG RS25J500DSR/AA 02 Installed new icemaker and checks ok
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRX986SIHZ00 Checked temps and adjusted temps cust rebooted unit. And checks ok at this time
Kevin M.
REFRIG/SIDE-BY-S SAMSUNG RS265TDBP/XAA Installed sensor Defrost heater and ff food fan assy and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2857PF2 Couldn’t find any abnormal noises but found the back of the cabinet rusted out
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Adjusted adjusted the TSTAT and unit checks ok
Kevin M.
REFRIGERATOR KENMORE 10662153110 Checked temps and EVAP coil had good frost pattern and unit checks ok
Brad A.
WASHER SAMSUNG WF42H5000AW/A2 Found drain pump connection not making good contact on main control. Repaired connection. Unit checks ok.
Brad A.
DRYER - ELECTRIC SAMSUNG DV45K6200EW/A3 "Found idler pulley broken in two pieces, installed new pulley. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Steve G.
REFRIGERATOR FRIGIDAIRE LGUB2642LF3 installed new defrost drain line hose/hot water
Brad A.
DRYER - ELECTRIC LG DLEX3700W.ABWEEUS Found wire on heating element not connected properly. Repaired connection. Unit is heating properly. Checks ok.
Steve G.
DISHWASHER KENMORE 587.161634 Unit is not washing and soap dispenser is not closing. Found a lot of Lime build up and soap build up. Did advise the customer that warranty would not the dishwasher due to the build up. Customer did understand. Did advise the customer even with dishwasher cleaners would help a little.
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDBBC/AA Install new refrigerator back wall assembly and install new control board fold out defrost drain line cycled unit test OK
Brad A.
WASHER WHIRLPOOL WFW8540FW1 Found unit will not cycle properly. Calibrated unit. All operations test ok.
Brad A.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed main and led boards, installed light module. Unit checks ok."
Brad A.
RANGE SAMSUNG NX58H5600SS/AA Found igniter not lighting bake burner properly. Installed new bake igniter. Unit checks ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Installed new dispenser and cycled to test. Dispenser door is closing fully. Cycles fine between water, cubed, and crushed. All ok. Advised customer to monitor."
Shawn H.
DISHWASHER BOSCH SHX878WD5N/11 Upon arrival customer stated that unit tripped the breaker and wouldn’t reset. Pulled unit and inspected wiring for short to ground or shorted wash motor. No signs of shorted wires or wash motor. Inspected junction box under sink and found ground loose and line wire pinched with insulation. Trimmed insulation back on line side and secured ground wire and all others in junction. Customer reset the breaker and it is holding. Ran unit in diagnostics to test. Unit finished without tripping breaker. All ok. Please mail out invoice.
Tim R.
MICROWAVE GE JVM3160EF1ES "Checked unit over found that the unit wasn’t starting found door switches shorted. Even after replacing the unit would still blow fuse. Needs control and door per GE. Needs all 3 switches also.; rqstng P&A on 2 WB24X10204 (SWITCH )s and 1 WB24X10205 (SWITCH) and 1 WB27X26970 (CONTROL) and 1 WB56X32789 (DOOR), states that autho needed"
Steve M.
WASHER MAYTAG MVWB855DC3 Lid lock and bezel need replaced. Unit won’t lock; ordrd 1 W10810403 (lid lock assy) and 1 W11237158 (bezel)
Steve M.
DISHWASHER FRIGIDAIRE FGID2466QF5A Unit will not power on. Diagnostic mode not responding. Unit has power. Need controls; ordrd 1 5304506663 (console assembly) and 1 5304514670 (CONTROL BOARD)
Steve M.
WASHER MAYTAG MVWX700XL2 Unit needs GEARCASE and hub; ordrd 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase)
Steve M.
WASHER SAMSUNG n/a Lid need replaced; ordrd 1 DC97-18845Q (LID)
Steve G.
ELECTRIC RANGE GENERAL ELECTRIC JB650DF4WW Self clean not starting . Installed new lock assy. ; ordrng 1 WB14T10093DN (latch and handle asm)
Shawn H.
RANGE WHIRLPOOL WFE525C0BS0 "F3E2 bake/broil range over temp code present. Customer stated that lf burner doesn’t regulate temp correctly. Checked and found switch shorting open. Found rf switch shorted as well. Checked temp sensor and it’s in range at room temp, no loose connections, harness is good. Ran unit in broil to test if relay is closing and opening properly. Relay is intermittently sticking causing overheat conditions. Unit needs control, of infinite switch and rf infinite switch. ; rqstng P&A on 1 WP3149400 (switch-inf) and 1 WPW10434452 (switch-inf) and 1 WPW10502613 (cntrl-elec)"
Shawn H.
DISHWASHER SAMSUNG DMT400RHS/XAA Installed vent fan and unit won’t power up. Have voltage to console but no operation. Signs of corrosion at terminal. Bringing console tomorrow to test. ; saved tckt
Shawn H.
REFRIGERATOR GE GSH25ISZBSS "Upon arrival found unit with frost built up around dispenser chute and ice bucket. Unit is cooling ok and is defrosting fine. Issue is with frost build up. Found dispenser door no fully closing allowing warm air in and frosting around ice bucket. Unit needs dispenser flap and spring. ; ordrng 1 WR02X10585 (spring,door) and 1 WR17X11653 (door recess asm)"
Shawn H.
WASHER WHIRLPOOL WFW8300SW03 Upon arrival customer stated that unit threw F21 error again after a few loads. Drained water and found no blockages in. Pump is getting voltage but not moving water. Has intermittent dead spot. Unit needs drain pump. Please schedule for tomorrow afternoon. ; ordrng 1 WPW10730972 (pump-water)
Kevin S.
WASHER MAYTAG MVWB865GW0 "Upon inspection unit is completely non responsive, unplugged and then tried to power back on nothing. Customer has already had ui console replaced one other time just a few months ago from another servicer. ; rqstng P&A on 1 W11135391 (console)"
Kevin S.
DRYER - ELECTRIC SAMSUNG DV45H7000EW/A2 "Unit will not heat but also continues to run even when the console is powered off, they either have to unplug or open dryer door to kill unit. Which they specifically noted to warranty company but didnt put in the notes. Checked heating element, tstat, thermal fuse all good, nothing shorted. Wiring harness all good, checked cord and proper voltage at outlet. Checked readings on motor correct per stg app. App noted for this condition bad relay on main pcb.; rqstng P&A on 1 DC92-01626B (MAIN CONTROL)"
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRF560SEYM05 Thermistor is going into def properly ; ordrng 1 WPW10383615 (thermistor)
Kevin M.
REFRIGERATOR FRIGIDAIRE FPBS2778UF5 Self in the rail that holds the wheels are also stripped out needs replaced; ordrng 1 5304519460 (CRISPER) and 1 5304519462 (SHELF)
Kevin M.
REFRIGERATOR GE GSH25JSRFSS "Cont brd & Def heater is out; ordrng 1 WR51X10055 (heater,defrost) and 1 WR55X10942P (board asm main contr)"
Kevin M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Levers shorting our to water DISP; ordrng 1 DA97-08518D (DISP ASSY)
Brad A.
DISHWASHER WHIRLPOOL WDT720PADM2 Installed new circulating pump. Pump working properly. Found diverter rubber seal worn and leaking. Will return with seal to fix leak.
Tim R.
DRYER ADMIRAL n/a Fixed broken wire on heater. Checks ok. Customer had power outage couldn’t test.
Tim R.
DISHWASHER BOSCH SHEM63W55N/13 Checked unit over found that their were two scratches cause when installed. Explain rinse aid usage and and noises. Told her in order for the part to be covered I’d need a concession form. Due to both sides of the door rubbing on screws.
Tim R.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Checked unit over found shorted defrost bi metal and control. Customer attempting to get whirlpool to cover it.
Steve G.
DRYER SAMSUNG DV52J8700EP/A2 Install new main board cycled unit checked OK
Steve G.
DISHWASHER KENMORE 665.14793N510 Customer states that the unit is not coming on. Found no power to the unit. Tech did hook up cheater cord and unit did come on. Customer has house power issues. Adv customer not cover under warranty.
Tim R.
WASHER MAYTAG MVWC350AW1 Replaced actuator. Checks ok; used 1 W10006355 (ACTUATOR) from stock
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF5 "Upon inspection removed ice bucket, held door switch compartment fan not running. Used steamer cleared up, fan is working now. Used light checked for any air leaks around housing, used permagum to help seal. Showed customer how to check fan. Checked ice door flapper, not sure if an issue but keeping eye on subject."
Tim R.
DRYER SAMSUNG DVE50R5200W/A3 Replaced heater. Checks ok; used 1 DE486A (ELEMENT) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FRT18L4FW1 Cleared ice from drain and installed heater wire. Fixed door hinge checks ok
Tim R.
WASHER LG WM2455HW Replaced leaking water valve. Checks ok; used 1 5220FR2075L (WATER VALVE) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611LWHA Adjusted door gasket and cleared out return air duct & checks ok
Tim R.
REFRIGERATOR WHIRLPOOL ET16ZKXXN00 Checked unit over found both door seal torn and not sealing. Doors seals are NLA for freezer. No repair possible.
Tim R.
DRYER GE GTD42EASJ2WW Cleaned vent and replaced broken latch. Checks ok
Steve M.
DRYER MAYTAG MEDB835DW4 Loud noise while running due to loose blower wheel. Tightened blower wheel unit operating ok
Steve M.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA used 1 241798224 (ICE MAKER) from stock
Steve M.
REFRIGERATOR HISENSE n/a Installed new icemaker due to the unit stuck in the harvest position
Steve M.
DRYER HOTPOINT HTX24EASK0WS Replaced door switch. Unit is running properly ; used 1 WE10X23879 (
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA Freezer handle won’t open door. Found opening mechanism inside door detached. Re secured and tightened handle. Unit operating properly.
Brad A.
DRYER - ELECTRIC LG DLE7300WE.ABWEEUS "Found motor not starting properly, needs motor replaced. Customer decided to contact retailer for an exchange."
Steve G.
REFRIGERATOR FRIGIDAIRE GLRT13TEW3 Unit is 14 years old in kitchen. Adjust the door hinge and added spacers to the hinges due to the doors hitting.Installed new ice maker. Cycled. ; used 1 241798224 (ICE MAKER) from stock
Tim R.
DISHWASHER KENMORE 665.13882K800 "Checked unit over found that the heater was coming on and the wash motor wasn’t kicking on all of the time. Unit is about 15 years old and in the kitchen; rqstng P&A on 1 W10056309(AHS) (WASH MOTOR) and 1 W10518394(AHS) (HEATER), states that autho needed"
Tim R.
DISHWASHER WHIRLPOOL DU1100XTP7 "Checked unit over found diverter leaking and around the door. Need motor and seal. Unit is about 20 years old in the kitchen. ; rqstng P&A on 1 W10542314(AHS) (DOOR SEAL) and 1 W10780877(AHS) (PUMP ASSEMBLY ), states that autho needed"
Kevin S.
REFRIGERATOR GE GNE27JMMKFES "Found broken pieces from icemaker fingers. Also had ice buildup in the fill hopper for IM. Installed new icemaker, unit filled and is working. Took temp checks ok."
Steve M.
REFRIGERATOR SAMSUNG RF28HMEDBBC/AA Icemaker is frozen over and bucket is cracked.; rqstng P&A on 1 DA82-02673A (IMK SVC KIT (MARCONE)) and 1 DA97-14474C (ICEBUCKET (MARCONE))
Kevin S.
DRYER SAMSUNG DV50F9A6EVW/A2 "Open up unit, cleared blower housing and bulkhead, unit checks ok."
Steve M.
WASHER WHIRLPOOL WTW7500GC2 Softener dispenser not working due to faulty control. Authorized by Rachel at RAC; ordrd 1 W11130238 (cntrl-elec (CORE))
Kevin S.
WASHER MAYTAG MVWC555DW0 "Replaced wash plate. Put unit into diagnostics, checks ok."
Steve G.
REFRIGERATOR SAMSUNG RF28HDEDBS/AA Unit is not making any ice. ; rqstng P&A on 1 1111 (ICE CONATINER) and 1 DA81-05595A (SEALANT) and 1 DA82-02702A (ICE MAKER KIT)
Steve M.
RANGE GE JBS55DM2BB Oven is not heating due to faulty bake element. Element needs replaced--10 years old located in kitchen; ordrng 1 WB44T10010 (range oven bake elem)
Steve G.
RANGE FRIGIDAIRE FFEH3054USB "Customer had another company a coupe of days ago. Front right large switch is out. Sometimes when you turn on the right rear burner the front right comes on as well. ; ordrng 1 316436000 (switch,infinite sm) and 1 316436001 (switch,infinite lrg) and 1 5304514141 (;WIRE HARNESS) and 1 5304514143 (WEIRD HARNESS FOR THE BURNERS)"
Kevin S.
REFRIGERATOR BOSCH B26FT70SNS /01 "Door wasnt sealing properly, causing excess frost to buildup on right hand side not allowing unit to shut properly, dirt and debris from bagged food. Had to clean around all seals. Unit checks ok."
Kevin M.
REFRIGERATOR GE GSE25HGHEHWW Auger bucket is broke Replaced and adjusted door
Steve G.
OVEN GE CT9550SH5SS Unit still having issues after installing the boards and fan. Spoke to Ge techline was adv to change out the lower fan ; ordrng 1 WB26X35089 (LOWER COOLING FAN )
Steve G.
REFRIGERATOR WESTINGHOUSE WRS6R3EW8 Customer states that the unit is not cooling. Found that the unit has a leak. Tap into the system and unit was completely empty. Unit needs a system job--Unit has a leak in the system---Unit in kitchen and is 14 years old ; rqstng P&A on 1 242039204 (condenser) and 1 5303305677 (drier/filter) and 1 5303918284 (evaporator) and 1 5304475102 (comperssor frz)
Steve G.
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Customer states that the unit is freezing the food and ice maker is leaking ; rqstng P&A on 1 W10190981 (icemaker) and 1 W12002355 (REF SENSER)
Steve G.
DISHWASHER BOSCH SHPM65Z52N/01 Spoke to Techline ran unit through diagnostics it worked each time we did it customer calls back the next day door still do not open all the way; ordrng 1 10005917 (SPRING)
Kevin M.
REFRIGERATOR SAMSUNG RF4287HABP/XAA Ff fan assy is frozen and needs leak kit install Cust going to check around on new units
Kevin M.
REFRIGERATOR KITCHEN AID KSCS25FTBT01 Installed new evaporator fan motor and checks OK
Kevin S.
DRYER WHIRLPOOL GEW9250PW0 "Unit running but not heating. Found thermal cutoff open, heating element and thermostat ok. Customer wants to go ahead and replace all components. Gave estimate and collected service call fee.; ordrng 1 279973 (cutoff-tml) and 1 WP3387747 (element)"
Kevin S.
DRYER GE GTD65EBSJ3WS "Unit has power, but when pressing start will not run. Spun drum by hand belt was off. Open up unit found belt broke in two. Ordering new belt.; ordrng 1 WE12M29 (BELT)"
Kevin M.
FREEZER FRIGIDAIRE LFFH20F3QWG Cleared out defrost drain and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF267AZRS/XAA Unit needs ff fan assy & Def sensor 102.07; ordrng 1 DA32-00006S (SENSOR ) and 1 DA97-06197Q (FF FAN ASSY)
Kevin M.
REFRIGERATOR KENMORE 10655634501 Defrost timer was burnt up replaced and checks ok called Phil and he okd the repair ; used 1 W10822278 (DEF TIMER) from stock
Brad A.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found unit not going into defrost properly. Ordered main control, heater, and defrost sensor. Located in the kitchen, manufactured 2015.; rqstng P&A on 1 UNKNOWN (DEFROST SENSOR) and 1 W10436849 (heater,defrost) and 1 W11035836 (cntrl-elec), states that autho needed"
Kevin M.
REFRIGERATOR SAMSUNG RF217ACPN/XAA Cleared out def drain
Brad A.
WASHER KENMORE 110.2689269 "Installed lid switch, unit is working properly."
Brad A.
DISHWASHER FRIGIDAIRE FGIP2468UF0A "Found upper spray arm would not attach properly, installed new spray arm provided by Frigidaire. Unit checks ok."
Brad A.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Installed new separator and ice guide, unit is working properly."
Brad A.
WASHER GENERAL ELECTRIC GTWN4250D0WS "Installed new main control and start button, unit is working properly."
Brad A.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Installed icemaker service kit. Unit checks ok.
Brad A.
DRYER WHIRLPOOL WED7500GC0 "Found door will not stay closed, adjusted hinges, unit checks ok. Called to talk to Rent a Center, talked to Andrew, Rhonda was off. The amount was approved."
Tim R.
WASHER SPEED QUEEN AFNE9BSP115TW01 Checked unit over found that the door boot had come off. Reinstalled door boot and checks ok.
Tim R.
DRYER MAYTAG MEDB50WWQ0 Replaced idler and greased roller. Checks ok ; used 1 W10547292 (IDLER PULLEY) from stock
Tim R.
DISHWASHER FRIGIDAIRE PLD2855RFC2 Replaced middle spray arm. Checks ok
Tim R.
DISHWASHER BOSCH SHSM63W55N/01 "Checked unit over found that the unit wasn’t filling with the proper amount of water. Cleared valve. Tested and checks ok, instructed customer on pod usage."
Tim R.
DISHWASHER FRIGIDAIRE MISSING 6/2/20 Dishwasher is about 50 years old located in the kitchen. It’s missing the serial plate I can see where it was previously at wash motor won’t run. Needs new wash motor but due to missing tag parts aren’t available. Pictures attached.
Tim R.
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Replaced control due to temperature issues in the refrigerator. Checks ok
Tim R.
DRYER SAMSUNG DLE1101W Cheeked unit over found that the unit was heating good and tumbling. But the clothes that were being loaded into it were soaking wet because she wasn’t loading the washer properly. Instructed customer to clean vents also
Tim R.
WASHER AMANA NTW4516FW3 Checked unit over found that the drain tube was laying on the ground and wouldn’t fill. Adjusted drain tub. Fixed broken wire on drain pump. Checks ok.
Tim R.
WASHER ROPER RAX4232JQ0 Replaced lid switch. Checks ok; used 1 3949247V (LID SWITCH) from stock
Tim R.
DRYER SPEED QUEEN ADEE9BGS175TW01 Checks unit over found that the left side of the lint screen wasn’t locked in place allowing the lint to by pass filter. Removed and installed filter correctly and reattached door seal. Checks ok
Steve M.
DISHWASHER KITCHEN AID KUDS03FTPA0 Found lots of debris in the chopper assembly. Removed debris. Unit running properly.
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Installed icemaker service kit and new ice tray due to it being cracked in half. Sealed ice room with silicone adjusted waterline performed water test on dispenser. New auger drain heater installed with cooling loop clips new icemaker all installedL1-36367806935 Ashley Lowe’s approved; used 1 DA97-14474C (ICE TRAY) from stock
Steve M.
WASHER MAYTAG MVWB835DW4 Installed new panel and control board. Calibrated unit. Washers operating OK
Steve G.
REFRIGERATOR SAMSUNG RF263BEAESR/AA "Customer unit is not making ice, found the ice maker was filled with water. Customer needs ice room thawed out. new ice maker and clips. Unit need the ice room sealed up and fill tube pulled out. Customer was email est. Customer is calling manufacture to see if they will cover. If they do not customer will call us back and have us repair the unit. Please preorder the parts so tech will have them on return visit. Da97-15217b ice makerDa82-02367a clips."
Steve G.
DRYER - ELECTRIC MAYTAG 110.607201 Unit did come on and started to heat for a couple of sec. then shut off and did not come back on. Tech check all fuses and heater and unit still not not start to heat up. Customer needs motor. Customer is not repairing
Steve G.
DRYER MAYTAG MEDB835DW1 Cycled the customer unit several times and did check outside vent adv customer to get house vent clean out. The top is getting hot.
Steve G.
DISHWASHER LG LDP6797WW Customer has an error code HE. Customer needs the main board and wash motor. Customer was given a verbal est of 600 plus tax. Customer is not going to repair.
Steve G.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Install new auger motor cycle unit test OK
Kevin S.
WASHER MAYTAG MVWB765FW2 "Upon repairing unit, when removing transmission from tub assembly unit was extremely tight had to smack with a hammer on shaft to get it free. Upon installing new transmission, lubricated and worked for over an hour trying to get shaft to seat properly for me to install spline spanner nut. Tried carefully tapping it both ways with hammer and cardboard for protection. Called Lowes explained to them how its seized up, they will contact customer in 48:hours. Explained to customer in detail about the situation and understood."
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed new ice container and icemaker and checks OK
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBBC/AA Install new fan assembly and sensor and checks OK
Kevin M.
REFRIGERATOR MAYTAG MBB2256GES Sealed system issue & ice maker is shot unit not worth repairing
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRS588FIHZ00 Installed new ice maker and checks ok
Kevin M.
REFRIGERATOR KENMORE 10650503990 installed new damper and checks ok
Brad A.
RANGE MAYTAG MGR6772BDW "Found right rear burner valve does not spark to light burner, found bottom oven bake igniter not working properly. Needs bake burner and burner valve. Customer considering repair."
Brad A.
DISHWASHER LG LDT7797BD.ABDEEUS Found user interface not responding properly. Installed new user interface sent to customer from LG. Unit checks ok.
Brad A.
REFRIGERATOR KENMORE 363.8751581 Found evaporator fan connector loose not allowing fan to circulate air properly. Repaired connection. Unit is cooling properly.
Tim R.
MICROWAVE WHIRLPOOL GMC305PRS01 "Replaced switches in unit still gave door code error. Needs new control, parts is NLA. AHS going to attempt to find it and will let us know if located. Talked with Catalina."
Brad A.
DRYER SAMSUNG DV42H5000EW/A3 "Installed new main control, unit is working properly, did not need user interface. Returned to Shari."
Brad A.
DRYER AMANA NED4655EW1 "Found connection at heating element loose, repaired connection. Unit checks ok."
Brad A.
REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Installed new icemaker, unit checks ok."
Brad A.
FREEZER FRIGIDAIRE LFFH20F3QWG "Found defrost drain clogged, cleared drain from of and debris. Unit checks ok."
Steve M.
DRYER AMANA NED4655EW1 Customer needs to have landlord clean duct work. Unit is heating ok. Disconnected vent hose to prevent damage to dryer components
Steve G.
REFRIGERATOR FRIGIDAIRE FFSS2325TP0 "Units is frosting up in the freezer, found that the whole door chute is missing. And customer can not change settings and light bulb is out. Customer needs dispenser board and chute assy. Spoke to AArons they are not repairing."
Steve G.
DRYER LG NO STICKER Cycled unit the customer states that the unit started working fine. Went out side saw lint all over her roof and noticed lint at the exit of the vent cover. Tech suggest to the customer a shorter run to the side vs. going to the roof.
Kevin S.
REFRIGERATOR FRIGIDAIRE LFSS2612TF3 "Upon inspection customer claims when dispensing water very noisy, checked before and after removing unit from tight space against cabinet and wall of kitchen. Unit is just having some resonance from being in such a tight fit. When pulled out checked mounting and rear cover. Customer satisfied, told them unless unit quits working, then we can order new valve. Unit checks ok, see sticky note.; used 1 242252702(DN) (WATER VALVE) from stock"
Kevin M.
REFRIGERATOR WHIRLPOOL ED25TEXHW00 Cleaned out condenser coil and checked ok good frost pattern on EVAP coil
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT1856AWW Replacing drain ferrule leaking down into the ff compartment 200.87
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT1856AWW Cleared ice in drain & checks ok
Brad A.
REFRIGERATOR LG LFX28968ST/04 "Found freezer defrost drain clogged, removed ice and cleaned drain. Unit checks ok."
Tim R.
RANGE THERMADOR PG486GDBS/02 Checked unit over and found that the griddle switch had shorted out and was not sending power to the igniter. Unit needs a new griddle switch. Part is no longer available per automatic. AHS needs to attempt to find. Unit is about 15 years old located in the kitchen 48 inch gas range; rqstng P&A on 1 00424764(NLA) (GRIDDLE SWITCH )
Tim R.
DISHWASHER BOSCH SHXM4AY55N/24 Checks unit over found that the unit needs control and display.; rqstng P&A on 1 #### (DISPLAY ) and 1 ##### (CONTROL)
Tim R.
REFRIGERATOR SAMSUNG RF267AEBP "Needs door seal and refrigerator evaporator cover. ; rqstng P&A on 1 DA63-06541E(AHS) (DOOR SEAL) and 1 DA97-07190G(AHS) (REFRIGERATOR EVAPORATOR COVER), states that autho needed"
Steve M.
RANGE LG LRE3193BD Unit not heating properly due to faulty bake element ; ordrng 1 MEE62306405 (BAKE)
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Icemakers freezing over. Previous service has been done. Need to install icemaker service kit; ordrd 1 DA82-02675A (IMK SERV KIT)
Steve M.
REFRIGERATOR BO SAMSUNG RF25HMEDBSR/AA Defrost air code 25E. Fresh food fan error code 22E. Icemaker error code 39Fish food event cover is completely covered in ice need to order evaporator cover and defrost sensor. There’s water leaking underneath crisper drawers need to order leak kit. Also the upper icemaker has completely frosted up need to order icemaker service kit along with new auger motor assembly for the updated version; rqstng P&A on 1 XXX (AUGER MOTOR ASSY) and 1 XXX (ICEMAKER SERVICE KIT) and 1 XXX (LEAK KIT) and 1 XXX (FRESH FOOD EVAP COVER ) and 1 XXX (FRESH FOOD DEFROST THERMISTOR )
Steve M.
MICROWAVE ELECTROLUX EI24MO45IBB Cavity light needs replaced ; ordrd 1 5304464198 (lamp)
Steve M.
WASHER SAMSUNG WA45H7000AW/A2 Wash basket is loose causing unit to go off balance. Damaged tub cap. Shocks need replaced5 yrs old in laundry room; rqstng P&A on 1 6021-001573 (TUB NUT) and 1 6031-002240 (WASHER WAVE) and 4 DC97-05280W (SHOCKS)s and 1 DC97-16968B (TUB CAP) and 1 DC97-16990G (WASH BASKET)
Steve G.
REFRIGERATOR GE PSHS6TGXBDSS Unit in kitchen. Unit is 9 years old. Unit is not making ice and the display is out. Heard the relay board clicking. ; rqstng P&A on 1 WR30X10093 (icemaker asm) and 1 WR55X10775 (main board) and 1 WR55X10776 (interface dispenser)
Steve G.
REFRIGERATOR SAMSUNG RF23HCEDBSr/AA Unit is not cooling in the freezer as it should be and not ice. ; rqstng P&A on 1 1111 (FREEZER BACk WALL WITH FAN) and 1 2222 (ICE CONATINER) and 1 DA81-05595A (SEALANT) and 1 DA82-02698A (ICE MAKER KIT )
Kevin S.
WASHER WHIRLPOOL WTW8000DW2 Customer need new lid as support is damaged not allowing the lid to close properly for lid to lock.; rqstng P&A on 1 W11101059 (lid)
Kevin S.
WASHER LG WT7500CW "Customer was getting a drain error code. Customer unit is new only ran 5 loads then unit didnt drain out and therefor didnt spin. Put unit into a drain and spin, pump kicked on but not draining out. Used shop vac to remove remaining water from drain hose then removed tub to pump hose make sure nothing was jammed or blocking. Pump is receiving power but faulty. Was able to have unit spin out after water was empty. Needs new pump.; ordrng 1 5859EA1004F (DRAIN PUMP)"
Kevin S.
ICE MACHINE U-LINE UBI1215SO "Customer claims they had it shut off to manually let it defrost the sides... after powering on unit never made any more ice. Upon arrival, remove im cover, felt unit did not have water in mold. Unit doesnt show how to manually cycle. Unit appeared to be cooling properly, compressor was on but extremely hot to the touch. Tried to remove icemaker from support bracket but one screw area appears that from factory someone epoxy or JB weld in one corner. Pic attached. ; saved tckt"
Kevin M.
REFRIGERATOR GE TFX25ZPBBWW Water valve not opening to get water to ice or DISP ; ordrng 1 WR49X10043 (refrigerator water v)
Brad A.
REFRIGERATOR WHIRLPOOL GSF26C5EXY00 "Found water valves leaking, found diffuser not opening and closing properly. Ordered water valves and diffuser. Located in the kitchen, manufactured 2010.; rqstng P&A on 1 W10238100 (inlet valve) and 1 W10258562 (valve-inlt) and 1 W10814173 (diffuser)"
Brad A.
REFRIGERATOR FRIGIDAIRE FGHS2631PF0 "Found compressor not working with proper voltage applied. Needs new compressor installed. Located in the kitchen, manufactured 2013.Talked to Chris, the unit will be repaired by Kevin Montgomery.; rqstng P&A on 1 5304511982 (COMPRESSOR)"
Tim R.
DISHWASHER KENMORE NO MODEL 6/1/20 Checked unit over found that the unit was probably 15-20 years old in the kitchen and white. Model and serial missing. Unit needs a new wash motor due to spray arms not moving. No repair due to missing tag. Pictures attached
Tim R.
WASHER LG WT7100CW Checked unit over found that the unit was functioning properly and was level. Explained how to load unit and that the vibration he was getting was normal.
Tim R.
WASHER MAYTAG MAV6250AWW Replaced springs and hooks and tested. Checks ok.
Steve M.
DRYER - ELECTRIC GENERAL ELECTRIC GTD33EASK0WW Found belt off unit. Reinstalled belt. Unit operating properly
Tim R.
REFRIGERATOR FRIGIDAIRE LGUB2642LF4 Replaced icemaker and explained to customer about changing filter and water pressure issues.
Tim R.
REFRIGERATOR FRIGIDAIRE LFHG2251TF0 Replaced door mullion. Instructed customer to level the back of the refrigerator so it may close properly. Checks OK
Steve G.
WASHER ROPER RTW4516FW1 Can't repair unit.
Tim R.
DRYER SAMSUNG DV42H5000EW/A3 Replaced shorted heater. Checks ok ; used 1 DE486A (ELEMENT) from stock
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413UB2A Fixed broken wire to float switch. Checks ok
Steve G.
DISHWASHER BOSCH SHPM65Z52N/01 Called techline and ran thru diag. Unit open up both times.
Tim R.
REFRIGERATOR GE GNE29GSHDSS Cleared drain and adjusted tube in the back. Checks ok
Steve M.
WASHER FRIGIDAIRE FFLE3900UW0 Lid switch fault. Found loose contacts in switch assembly. Adjusted and secured switch. Unit operating ok
Steve M.
REFRIGERATOR HOTPOINT HPS18BTHFRWW Installed new evap fan motor.
Steve M.
WASHER SPEED QUEEN AWN43RSN115TW01 Unit won’t stop filling. Installed new water valve ; used 1 202395P (MIXING VALVE) from stock
Steve G.
DRYER SAMSUNG DVE45M5500W/A3 Unit is not drying and filter light came on. Light does not come on all the time.
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHD2369TF7 Adjusted filter housing and checks OK
Steve G.
DISHWASHER FRIGIDAIRE LFID2426TF2A Door would not close. Found that the latch assy kick back in the close position. Tech was able to flip it back. Open and close the door several times;.
Kevin M.
REFRIGERATOR LG LDCS24223W/01 Adjusted ice maker and ran thru cycle and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHG2368TF3 Install air tower gasket and new fill tube
Kevin M.
REFRIGERATOR FRIGIDAIRE FPBC2278UF1 Installed new evaporator fan motor and checks OK
Steve G.
FREEZER FRIGIDAIRE FFU20FC6AW4 unit is frosting up. Found the left top corner was pulled away. Reform the gasket.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Leak in refrigerator.
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 10 Install new main board ice container and icemaker
Kevin M.
REFRIGERATOR KITCHEN AID KSCS25MVMK02 Replaced filter housing. Unit checks ok.
Tim R.
REFRIGERATOR WHIRLPOOL TS22AFXKQ06 Replaced icemaker and bucket. Replaced shorted thermostat due to unit intermittently shutting down. Checks ok; ordrng 1 W10558423(TSDN) (BUCKET)
Steve M.
REFRIGERATOR/TOP HAIER HA10TG21SW Electronic defrost timer is not working; ordrng 1 WR09X2925 (DEF TIMER) and 1 WR14X29290 (timer box) and 1 WR14X29291 (timer box cover)
Steve M.
RANGE SAMSUNG NE58F9500SS/AA "Installed new control and regulator switch. Cooktop light is still on need to order element left front; rqstng P&A on 1 XXX (LF COOKTOP ELEMENT ), states that autho needed"
Kevin M.
REFRIGERATOR SAMSUNG RS265TDRS/XAA Defrost drain is plugged up cleared out
Steve M.
REFRIGERATOR HISENSE n/a Unit needs an icemaker. Waiting on parts. ; saved tckt
Kevin M.
REFRIGERATOR GE GSH25JSTCSS Installed control brds and checks ok
Steve M.
REFRIGERATOR KITCHEN AID KRSF505ESS01 Fresh food evaporator is frosted over not defrosting properly entered forced defrost in the unit starts defrosting. Called whirlpool techline recommended New fan upgrade along with thermistors in fresh food section and user interface upgrade; rqstng P&A on 1 W10316760 (thermistor DEFROST ) and 1 W10316760 (thermistor FRESH FOOD) and 1 W10822640 (cntrl-elec) and 1 W11098695 (fan-scroll)
Steve M.
REFRIGERATOR FRIGIDAIRE FPBS2778UF5 Freezer door not closing properly need door and track assembly. Door flapper sweating on two freezer door need flapper assembly; ordrng 1 241987963 (FREEZER DOOR) and 1 242036306 (FLAPPER MULLION) and 1 5304507978 (slide assembly RH) and 1 5304507979 (slide assembly LH)
Steve G.
REFRIGERATOR GE TRX22PPBGBB Unit is leaking from defrost drain line. Ice maker is leaking. ; ordrd 1 WR30X10093 (icemaker asm)
Steve G.
REFRIG/TOP-FREEZ WHIRLPOOL WRT519SZDW Customer states that the unit is not cooling right. Thinks it is staying in defrost too long. Food in the freezer is thawed out. ; rqstng P&A on 1 W10861170 (diffuser) and 1 W11353813 (CONTROL)
Steve G.
REFRIGERATOR GE GSH25SGRBSS "Unit is not cooling; rqstng P&A on 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost) and 1 WR55X10942P (board asm main contr)"
Steve G.
REFRIGERATOR GE GFE28GMKBES "Unit is not making ice. ; rqstng P&A on 1 WR02X13684 (filter manifold), ordrng 1 WR49X31524 (ICE MAKER)"
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTBC/AA Fresh food fan assembly frozen up and mullion flipper is broken; ordrng 1 DA97-12608A (FAN ASSY) and 1 DA97-12624B (FLIPPER)
Brad A.
WASHER MAYTAG LAT8840BAW "Found leak in outer tub the connection to drain pump is rusted through, tub is not available, unit cannot be repaired properly."