Board on factory back order. Cx doesnt want to pay for it at this time. WP2307037

Installed parts. Had to remove unit from wall install parts and reinstall. All checked OK operating as designed

"Installed parts listed, ckd ok."

"Found touchpad not responding properly, reset breaker, calibrated unit, all operations test ok."

"Found ff drain frozen, found icemaker not cycling, installed icemaker and leak kit, unit checks ok.; used 1 Da82-01415a (Leak kit), and 1 Da97-15217d (Icemaker) from stock"

"Installed new cycling thermostat, unit is cycling properly at 160-120, all operations test ok."

"Unit was giving E13 code, which is slow drain issue, cleaned drain filter, tested drain pump, all operations test ok. Talked to Bosch Techline, they suggested drain pump could have had something blocking it that passed through."

"Found loose connection at condenser fan motor, repaired connection, unit checks ok."

"Found control and user interface not communicating, will need to replace control, UI, and harness. Customer considering repair."

"Inspected unit and found heating element not kicking on. When I pull the element apart, I found the heating element with good continuity. The thermostat also had good continuity. Found a burnt wire leading to the heating element. Strip down wire and put a new terminal on it. Ran a test cycle. All checks OK"

Inspected unit and found heating element not kicking on. Check continuity on heating element and it was reading OL. Gave customer a quote for new heating element. Customer approved quote. Replaced heating element. Ran test cycle. All checks ok. ; used 1 DE486A (Heating element) from stock

Inspected unit and found tub not filling and trying to agitate immediately when turning it on. Checked voltage between timer and pressure switch and it was good. Blew through pressure switch tube and overfill tube. When put back together water filled as normal. Ran test cycle. All checks ok.

Installed new drain pump. Ran tests. All checks ok.

Inspected the unit and found the fresh food section an average of 45? and no fan running in the fresh food section. The back evaporator cover had ice buildup on it. The customers initial complaint was that the icemaker was not consistently working. Icemaker appears to be functioning properly its just only partially working due to temperatures fluctuating the refrigerator. Freezer temps appeared within range. Advised the customer they will need to unplug the unit and defrost it for 24 hours before we could complete the repair. Ordering parts.; ordrng 1 WR13X10856 (Evap cover) and 1 WR30X10131 (Icemaker)

Inspected unit and found the drain line freezing out. I found that it did not have a metal piece that extended from the heating element Into the drain line. Thawed out drain line. Placed a piece of metal inside the drain line connected to the heating element to keep it from freezing again. All checks OK

Filter housing is leaking needs replaced pd ck #1960; ordrng 1 WP2186443 (Filter housing)

Error code Ff fan and defrost heater Parts are covered under part warranty; ordrng 1 DA97-12608Bpw (Fan) and 1 DA47-00244Upw (Def heater)

"Inspected unit and found damage to the door gasket, the drain pump impeller broke, wash motor with low flow to no water flow through spray arms. Entered diagnostics and found several cycle and buttons not responding. The unit is 8 years old and located in the kitchen. Tech recommends to replace the unit due to the extensive costly repair, condition of the unit and age.; rqstng P&A on 1 WPW10455260 (Washmotor and sump) and 1 W10531320 (Drain pump) and 1 W11105144 (UI panel) and 1 W10866118 (Control board) and 1 W10300924 (Gasket) and 1 W10491331 (Lower sprayarm) and 1 W10327455 (Upper sprayarm) and 1 W10448645 (Mid sprayarm)"

"No ice. Cant get to reset. Ordering control; rqstng P&A on 1 DA92-00384N (Control board), states that autho needed"

Found condenser fan locked up ordered new condenser fan to be installed; ordrng 1 WR60X10358 (Cond fan)

Found gasket not seated in properly and air coming thru air tower ; ordrng 1 5304501270 (Door seal) and 1 5304510255 (Tower) and 1 5304508008 (Tower seal)

"Found icemaker not cycling, control not communicating with icemaker, seal allowing air leaks, freezer led light flickering, ordered light module, control, icemaker, and seal. Located in the kitchen, manufactured 10/2016.; rqstng P&A on 1 W11483245 (Icemaker) and 1 W10695459 (Led light) and 1 W10843055 (Control board) and 1 W10347087 (Seal)"

Cooling fan. ; rqstng P&A on 1 FR5304514166 (Fan)

"Not coming on. ; rqstng P&A on 1 WB27X26297 (Board) and 1 Wb27x11094 (Fuse), states that autho needed"

"Inspected unit and found some wires had burnt up on the control board. When looking for parts to order, the main control board is no longer available since 2019 and dishwasher will not run due to control being burnt. ; rqstng P&A on 1 W10039780 (Control board)"

"Found inner basket rusted through, outer tub has a gash in it from inner basket and leaking, will need inner basket, tub, agitator, and gasket. Located in the laundry room, manufactured 20 years ago.; rqstng P&A on 1 64217 (Inner basket) and 1 285565 (Agitator) and 1 388893 (Tub) and 1 W10814296 (Gasket)"

Installed agitator and softener cup. All ok.

"Customer states that unit is leaking water from valves, makes a noise in spin and tub isnt level. Water valve is sticking open. No voltage to it when off. Noise is from rusty bearings in the drive tube. Tub seal leaked causing bearing to rust and become noisy. Suspension is weak and allows tub to move more than it should. Unit needs valve, suspension set, drive tube, tub sea. Customer to think on repair. Please mail out receipt and estimate."

Inspected the unit and found a failed drain pump and a faulty control panel. Provided info to the customer and they declined any repairs.

Installed new door boot and ran to test for leaks. All ok no more leaks.

Installed all provided parts and ran to test. No leaks and unit is quiet. All ok.

Installed parts. Ran a test cycle and the unit heated without any issues. Preheated to 350 without any issues. All checks ok.

Inspected unit and found the key element defective. Installed new element and ran a test cycle. All checks OK; used 1 Dc97-14486a (Element (ts)) from stock

Installed parts. All checks ok.

Inspected unit and found a failed thermal fuse and cut off. Installed new thermal fuse and cut off as part warranty and ran a test cycle. Found a shorted heater. Provided information to customer and advise them that they have a short in the system which is causing the heating element to stay on which is taking out the fuses and eventually taking out the heating element. I advise the customer that would be in their best interest to replace the unit and they agreed. All checks OK; used 1 279816 pw (Thermostat) from stock

Inspected the unit and found an error code for low water. Customer stated they are having low water pressure out of the house and have a plumber coming out to inspect it. All checks OK

Installed parts. Ran a test cycle , checks OK

Inspected the unit and found gapping between the outer and inner linears. Used sealant to seal the linears. Made adjustments to the shelves and how the customer is storing their food. Changed temps. All checks ok.

"Customer complained of a bad smell coming from the unit. Inspected the unit and found a small amount of water down in the sump area provided information to the customer on how to prevent smells from building up inside the unit made adjustments to the door gaskets and door to loud to properly close all the way. Provide information to customer about using cleaning tablets ran a test cycle, All checks OK"

Inspected the unit and found no ice build up in the icebox area but found the icemaker filled with ice but not dropping the ice. Install new icemaker and advise customer to take up to 48 hours before it starts producing ice on a regular basis. All other checks OK; used 1 243297613 (Icemaker) from stock

Inspected unit and found no error codes. Found the cold water valve partially shut. Opened valve and ran a diagnostics test. Cold and hot water valves are partially blocked but still running without any issues and putting out enough water flow from the unit to function. Often times the blockage will clear itself. Re-calibrated and reprogrammed board. Ran a manual and automatic test cycle and found no other issues. All checks OK. Advise the customer on the proper amount of detergent to use per manufacturer.

Checked temps, checked ok. Checked for error codes, no error codes. found wiring shorting out in the cabinet to the compressor calling HBW-spoke to Carol-829249261344

Damper was making noise placed and checks ok

Found connector in the cabinet of refrigerator is broken and non repairable contact AHS-Shurrett-107SSHL They will contact the customer

Replaced defrost tstat not going into def called Tara- Matt okd est; used 1 5303918634 (Bimetal) from stock

Installed new fan and switch and returning compressor driers to Dap tomorrow

Error code showed defrost cycle programmed to a longer defrost cycle

Unit not cooling and fan making noise. Unit needs cover and control main board. Control not available and discontinued.

Installed parts listed. Ckd ok

Found mullion bowed in called tech line did visual support with-Russell- file # 84905879 Frigidaire will contact cust within 5-7 days unit is non repairable

Unit ice dispensing as designed. Operates as should.

Installed parts listed. Ckd ok

Pump was faulty. Installed new drain pump and ckd ok. Cx paid via cc $323.39; used 1 4681EA2001T (Pump) from stock

"Installed new support, unit checks ok."

"Found icemaker not cycling properly, freezing up, installed icemaker repair kit, unit checks ok."

Installed parts listed. Ck ok

"Unit making scraping noise, found pieces of a cigarette lighter stuck in drum felt, removed objects, unit tested properly, amount approved by Melissa at Rent A Center."

"Installed main control and display, unit checks ok."

"Unit giving error code for leak, ran unit, tested for leaks, was not able to get unit to leak, found drain hose does not have loop coming from garbage disposal, customer to adjust drain line. Unit checks ok."

Control panel is getting voltage but wont power on. User interface is shorted. ; ordrng 1 WD21X23462 (User interface)

"Found inside of unit rusted, found roller shafts and rollers rusted, making squealing noise, replaced front drum rollers, cleaned roller shafts, unit checks ok. Amount approved by Jeff at showplace.; used 1 349241T (Rollers) from stock"

"Found unit turning itself off during bake cycle, will need main control replaced, control is NLA. Unit cannot be repaired."

Inspected the unit and found the faulty motor. Ordering motor and control in case the relay on the board is bad. Ordering parts; ordrng 1 134693302 (Motor) and 1 5304521373 (Main board)

"Customer states that unit wont fill at times, makes a grinding type noise in spin, and wont unlock when cycle is finished. Ran diagnostics to check for errors. F2E1 stuck button, F1E2 motor drive module over voltage, F0E3 overloaded present. Ran diagnostics to test functions and all work in test mode. Noise during spin is from the rotor. It is loose. Bolt came out. Reinstalled rotor and calibrated. Ran to test again. Unit began to malfunction in test. Lid locked and unlocked several times. Unit needs main control. ; ordrng 1 W11419171 (Control)"

Ice room funnel is frozen needs replaced per bulletin Rf2002 ; ordrng 1 5304522583 (Ice room housing)

Inspected unit and found the icemaker mold filled with ice and would not dump it into the ice bin. Control board and ice bin sensor is bad. The unit is 17 years old Makaylan kitchen. Tech recommends to replace unit due to the age and parts no longer being available.; rqstng P&A on 1 2252199 (Board (nla)) and 1 W10757851 (Optics set)

Unit does not fall into service pointer. Frost build up on fridge evap. Unit not cooling correctly. ; rqstng P&A on 1 W10709318 (Solenoid) and 1 W11087438 (Wire) and 1 W10503500 (Cover) and 1 W10811364 (Board)

Unit knobs melted. Light inside got hot and burnt knobs. Needs parts listed.; rqstng P&A on 5 1111 (Knobs)s

"Installed parts installed. Ckd ok; rqstng P&A on 1 WD15X24711 (Valve) and 1 WD21X24700 (Sensor) and 1 WD12X24657 (Flood sensor), states that autho needed"

"Found water valve assembly leaking, ordered valve assembly.; ordrng 1 WH13X26534 (Valve assembly)"

Customer states that unit vibrates and shakes. Inspected unit and found lint built up one one side of the blower wheel. This causes the blower wheel to go out of balance and vibrate. Cleared blower wheel of lint and ran to test. All ok. No more vibration.

Customer states that unit is making a rubbing/swoosh sound as it tumbles. Nothing visible in drum causing noise. Removed drum and found an end of a drawstring stuck in the felt seal. Removed and ran to test. All ok.

Customer states that unit wouldnt drain out or spin. Checked control for error codes. Unit has lid lock/unlock errors. Lock functions I test mode but isnt being sensed as closed. Replaced lid lock assembly. Unit is sensing lid closed now. All functions work as they should. All ok.

Unit has a vibration from the motor area. Removed front and jumped door switch; ran unit to test. Vibration is coming from the wiring harness. When harness is removed from clip that secures it to the base the noise goes away. Secured harness and noise is gone. Had customer listen and they are satisfied. All ok.

Installed new boards and ran to test. No more error codes and unit spins with no issues. All ok.

Door boot is torn in the same as the old one. Inner basket has come loose from the mounting flange. This allowed tub to sag and tear the door boot. Inner basket needs replaced but is no longer available. No repair possible.

"Inspected the unit and could hear a loud knocking noise when the cycle is activated. Disassemble the unit and inspected the drum, the drum and belts are in good working shape and found no issues. Inspected the pulley and found a large amount of length and dust buildup on the pulley but no squealing noise or abnormal issues. Found the back right support roller damaged which is causing the loud noise in the back left support roller seem to be locking up. Provided estimate to replace both back wheels and to regrease the supports and pulley. Approved by the customer. Removed old wheels, sanded support studs and greased. Installed new wheels. Greased pulley as well. Customer asked about replacing the belt and I advised him it was in good working order and did not recommend it. Reassembled the unit and ran a test cycle. Slight squealing noise coming from the new wheels and grease installed. I advised the customer this is very common and it should go away in a few cycle. Advised them if it does not go away after 5/6 cycles to give us a call. All checks ok. ; used 1 349241T (2x Rollers, kit, clips, bracket) from stock"

Inspected the unit and found a blown thermal fuse and the door switch not functioning properly replaced fuse and door switch making adjustments to the back panel and clearing out lint and dust. Reattach the vent line that runs out of the home for the customer. Ran a test cycle and Ill checks OK. I advise the customer to have the vent lines professionally cleaned about once a year.; used 1 WP3392519 (Fuse) from stock

Inspected unit and found the control panel not running through a cycle. Reset the control board and disconnected the control panel allowing the communication between the control board and panel to reset. Reassembled the top of the unit and ran a test cycle with no issues. Advise the customer that the control panel is no longer available and if they have future issues with it they should try using different cycles but if that does not fix the issue then they need to replace the unit.

"Inspected unit and found several error codes for: stuck key, water sensor fault, drain pump fault. Reprogrammed the unit and ran a test cycle. The 7nit filled with water, agitated, drained, and spinned without any issues. Advise the customer on the proper usage of detergent and use the clean tablets. Inspected the underside of the unit and found a gearcase leaking oil. Provided this information to customer advice and they only have a couple years left on the appliance and be cautious about how much money they put into future repairs."

Installed parts. All checks ok.

Installed parts. Advise customer can take up to 48 hours before it starts to produce ice on a regular basis.

Inspected the unit and could hear a loud grinding noise coming from the gearcase in the basket to spend. Inspected the underside of the unit and found a large amount of grease on the gear case and motor and part of the gear case cracked. The damage to the unit is extensive and advise the customer it would be a very costly repair and could have potential future issues. Tech recommended to replace the unit.

"Installed parts, ran a test cycle. All checks OK no more displaying error code."

Found fill tube to lower ice maker wasnt going directly in the ice maker

Found lights out replaced light But found out its a wiring issue returning parts to Dap

Condenser fan clogged up with mice and mice nest in condenser coil

Inspected unit and found a short in the hot surface light. Made adjustments and fixed it. Ran a test cycle and all checks OK.

Installed new ice maker and checks ok

Funnel was broke repaired and checks ok please mail customer a receipt

Adjusted fill tube leaking down into the fan motor

CLEARED DEFROST DRAIN AND INSTALLED DRAIN KIT please mail customer a receipt ; used 1 Da82-01415a (Drain kit) from stock

Installed new control board fan assembly and checks OK

Installed Ff fan assy

Installed parts ckd ok

Unit connected and hooked up correctly. All ckd ok.Adjusted door hinge screws. Were loose and now good.

Installed parts listed all ckd ok

Installed parts listed ckd ok

Installed parts. Ckd ok

Installed parts listed ckd ok