Near Liberty Township, OH 45044
Steve G
Job Details: 09/25/2020
DRYER SAMSUNG DV42H5200EW/A3 01 Customer is getting DE code. Installed new door switch ; used 1 DC64-00828B (SWITCH) from stock
Near Huntsville, OH 43324
Steve
Job Details: 09/25/2020
DRYER SPEED QUEEN ADE3SRGS173TW01 Found bad timer motor. Unit not advancing. Installed new timer motor ; used 1 D511150P (TIMER) from stock
Near Rushsylvania, OH 43347
Steve
Job Details: 09/25/2020
WASHER GE GTW680BSJ5WS Customer states unit has not filling up with water properly. Ran through complete diagnostic everything checks OK. Inform the customer that on smaller loads the unit since is the weight of the clothing to determine water depth
Near West Liberty, OH 43357
Steve
Job Details: 09/25/2020
DISHWASHER BOSCH SHXM98W75N/10 Installed main control board. Parts have five year parts warranty through manufacture which proof of purchase is attached to the file. Installed new control unit is operating OK
Near Lebanon, OH 45036
Steve G
Job Details: 09/25/2020
LAUNDRY CENTER GE GUD27ESSM1WW Install new water valve cycled unit
Near Liberty Township, OH 45044
Steve G
Job Details: 09/25/2020
RANGE LG LRE3025ST/00 All operations check ok .
Near Dayton, OH 45415
Shawn H
Job Details: 09/25/2020
REFRIGERATOR GE TBF16DAB Installed all orders parts and thawed ice from evaporator. Advised customer that temps would be in normal range in 24 hours. All ok.
Near Dayton, OH 45409
Shawn H
Job Details: 09/25/2020
WASHER LG WM4270HVA/01 Upon arrival found noise filter shorted open like last time. Inspected unit over for shorted wires and found harness in rear had been rubbing the tub and wires where shorted together causing noise filter to short. Repaired wires and replaced noise filter under part warranty. Ran unit to test. Unit works as it should. Made sure harness is secure to cabinet and taped up well. All ok.
Near Franklin, OH 45005
Steve G
Job Details: 09/25/2020
RESIDENTIAL REFR SAMSUNG RF28N9780SR/AA 06 Install new upper left door hinge and cover test OK
Near Liberty Township, OH 45044
Steve G
Job Details: 09/25/2020
WASHER GE GTW335ASN0WW Customer state that the back hose pop off and they just moved the unit into their new home. Customer reinstalled the hose and they stated it fell off again and plus they had suds on the floor. When tech put the unit into drain water was coming up from the floor drain. Causing the floor to flood. Adv customer that warranty company will give a one time courtesy call.
Near Dayton, OH 45406
Shawn H
Job Details: 09/25/2020
RANGE WHIRLPOOL RF370LXGN0 Installed all proved parts and ran to test. All burners work as they should. All ok.
Near Greenville, OH 45331
Kevin
Job Details: 09/25/2020
REFRIGERATOR FRIGIDAIRE LFHB2751TF2 "Replaced parts, unit checks ok."
Near Dayton, OH 45415
Shawn H
Job Details: 09/25/2020
WASHER WHIRLPOOL LSR8134HQ0 Unit is 21 years old in laundry room. Upon arrival customer stated that unit overfilled on Sunday and haven’t used since. Removed console to inspect pressure switch and found hose disconnected from switch. Reconnected hose and ran to test. Unit is no longer over filling. When unit is in agitation it has poor operation. Found dog agits worn. Installed new and unit agitates as it should. All ok. ; used 1 80040 (DOG AGITS) from stock
Near Waynesville, OH 45068
Kevin
Job Details: 09/25/2020
REFRIGERATOR GE GSH25JSXL SS Calling AHS- Kim-wiring in cabinet shorting out to the door not allowing the DISP display to work properly unit is non repairable
Near Arcanum, OH 45304
Kevin
Job Details: 09/25/2020
WASHER SPEED QUEEN AWNE9RSN115TW01 "Found unit not draining replaced pump, unit checks ok. See sticky notes!!!; used 1 203885 (PUMP) from stock"
Near Springfield, OH 45504
Brad Anders
Job Details: 09/25/2020
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Found ice room frozen up, called Techline, talked to Tony, they concluded that the unit is not repairable. Called Lowes, talked to Barry , I gave them the reference number from Samsung (7003965074). Told customer that Lowes will contact them in 2 business days."
Near Dayton, OH 45420
Kevin
Job Details: 09/25/2020
REFRIGERATOR FRIGIDAIRE LFSS2312TP4 Ice maker not advancing properly replaced icemaker ; used 1 241798224 (ICE MAKER) from stock
Near Dayton, OH 45458
Kevin
Job Details: 09/25/2020
REFRIGERATOR SAMSUNG RF217ABWP/XAA Def drain is plugged cleared out defrost checks ok
Near Washington Township, OH 45458
Kevin
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL ET21NKXJT01 Icemaker not advancing properly and to replace okd per Tara; used 1 4317943 (ICE MAKER) from stock
Near Bellbrook, OH 45305
Tim
Job Details: 09/25/2020
WASHER WHIRLPOOL WTW5000DW1 Checked unit over found that unit sounded like an airplane taking off when we’re going to spin and was grinding. Agitator plate will not come off. All sorts of rust around the inside of the stainless steel drum. Unit needs transmission an agitator and basket. Need additional labor; rqstng P&A on 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11035751 (gearcase)
Near Laura, OH 45337
Kevin
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Unit has restriction in sealed system call Consumer Priority Service Efrayim- non repairable- Brooks Bambi’s -937-248-4721 emailing info to CPS central
Near Tipp City, OH 45371
Steve
Job Details: 09/25/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Need to replace secondary icemaker; ordrng 1 W11294907 (icemaker)
Near Springfield, OH 45503
Brad Anders
Job Details: 09/25/2020
DISHWASHER BOSCH SHEM3AY55N/26 "Found soap pod was not dispensing properly, tested dispenser, checks ok. Customer is loading dishes to close to dispenser door, not allowing it to open properly. Instructed customer to leave space around dispenser. Unit checks ok."
Near West Milton, OH 45383
Steve
Job Details: 09/25/2020
OVEN GE JSP47B0F4BB Oven bake relay keeps getting stuck in the oven will not shut offUnit is 12 years old located in the kitchen; ordrng 1 WB27T10416 (oven control (erc3b))
Near Springfield, OH 45502
Brad Anders
Job Details: 09/25/2020
DRYER WHIRLPOOL WED8500DC3 "Found idler pulley broken, installed new pulley, unit checks ok.; used 1 W10837240 (BRACKET) from stock"
Near Lakeview, OH 43331
Steve
Job Details: 09/25/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Refrigerator is low on Freon need to install die dryer and recharge system; ordrng 1 XXXX (DYE DRIER)
Near West Chester Township, OH 45069
Steve G
Job Details: 09/25/2020
ICEMAKER SAMSUNG RS25H5111SG/AA 01 Unit not making ice. ; ordrd 1 DA97-13415B (ICE MAKER)
Near Springfield, OH 45506
Brad Anders
Job Details: 09/25/2020
UPRIGHT / CHEST FRIGIDAIRE LFFH20F3QWG "Found ice build up around evaporator fan, thawed ice, unit checks ok"
Near Mason, OH 45040
Steve G
Job Details: 09/25/2020
HOME COOKING - E LG LRG3194BM/00 When customer is using the broil the ignitor is glowing but will not start. ; ordrng 1 1111 (BROIL IGNITOR)
Near Beavercreek Township, OH 45324
Brad Anders
Job Details: 09/25/2020
WASHER MAYTAG MHW5500FW1 "Found door lock not locking properly, found loose connection at lock, repaired connection. Unit checks ok."
Near Mason, OH 45040
Steve G
Job Details: 09/25/2020
WASHER MAYTAG MVWB855DC2 Unit is not turning on. Power to the unit. ; rqstng P&A on 1 W11112662 (console CHROME) and 1 W11112664 (cntrl-elec)
Near Mason, OH 45040
Steve G
Job Details: 09/25/2020
RANGE GE C2S900M2N1S5 Did not need to move the unit out to install parts. Installed new harness switch and while doing a test heard/smell gas. Remove console and put down leak detector and could not find the leak but could hear a faint hiss.; ordrng 4 WB01K10067 (screw 8 hd 1/4-20)s and 1 WB18X28761PW (harness switches) and 1 WB21X20470 (valve burner 270) and 2 WB21X20612 (valve burner 270)s and 1 WB28X28157 (tube manifold supply)
Near New Lebanon, OH 45345
Shawn H
Job Details: 09/25/2020
WASHER SAMSUNG WA40J3000AW/AA Upon arrival customer stated that power button intermittently sticks in the control and unit makes a metallic sound in spin and agitate. Ran unit in spin only to verify noise. Didn’t hear any noise. Ran unit with load to test. When loaded unit makes a grinding sound in agitation and spin. Noise is from transmission. It has a large amount of end play causing noise when loaded. Power button intermittently sticks on control. Unit needs transmission and u/i. ; ordrng 1 DC97-16984B (CLUTCH ASSY ) and 1 DC97-19576L (CNTRL PNL )
Near Englewood, OH 45322
Shawn H
Job Details: 09/25/2020
REFRIGERATOR FRIGIDAIRE FPBS2777RFF Upon arrival found left side crisper shelf missing wheel. Wheel broke from shelf not from the drawer. Unit needs crisper shelf. Drawer isn’t fully closing due to wheel missing and the left side door won’t fully close. This allows moisture and condensation in. ; rqstng P&A on 1 5304508067 (CRISPER COVER W/GLASS)
Near Trotwood, OH 45426
Shawn H
Job Details: 09/25/2020
DISHWASHER FRIGIDAIRE n/a "Estimated age of unit is 5-10 years old. Upon arrival customer stated that unit won’t hold soap in the dispenser. Found latch for dispenser broken. Unit needs dispenser assembly. Unit does not have a model or serial tag on unit. Pulled part number from back of dispenser. Ran unit to check over operation. Unit fills, washes, and drains as it should. Collected deductible by check. ; ordrng 1 5304507354 (dispenser)"
Near Dayton, OH 45415
Shawn H
Job Details: 09/25/2020
REFRIGERATOR KENMORE 106.525591 "Ice maker was sent back and is still needed, evap fan that was installed is running faster than the old causing vibration. Unit needs factory evap fan. Customer wants to wait on all parts before installing. ; ordrng 1 2198597 (icemaker assy) and 1 4389147 (motor-evap)"
Near Arcanum, OH 45304
Kevin
Job Details: 09/25/2020
DISHWASHER LG LDF6920ST "Customer issue with unit not washing very good, making weird noise. Upon arrival inspected unit, took multiple pics attached. Checked made sure sump area was clear, unit will drain properly. Checked spray arms for blockages or cracks ok. Placed mugs right side up in upper and lower racks. Started normal cycle, sounds as if wash motor going out. Will replace whole sump assembly with wash motor etc. Collected $100 deductible.; rqstng P&A on 1 AJH31248608 (SUMP ASSEMBLY W/PARTS)"
Near Greenville, OH 45331
Kevin
Job Details: 09/25/2020
WASHER ELECTROLUX EWFLS70JIW1 Found unit leaking from tub to pump hose. Customer ok repair.; ordrng 1 134639910 (hose)
Near Arcanum, OH 45304
Kevin
Job Details: 09/25/2020
WASHER LG WM2650HRA "Unit was not draining properly and making noise. Upon inspection found little bit of water left in unit. Proceeded to have drain, the drain pump is making all the noise and will not drain. Proceeded to drain from front access panel of unit into,bucket. Removed catch all, cleaned and checked for any obstructions to pump none. Proceeded again to fill and drain again no go. Unit needs new drain pump. Customer called HHS store for service then realized later they had purchased extended warranty through LG had paper work but did not call. I proceeded to call the number gave them all the info including customer and business numbers, all i got was a claim number #17365448. Called office talked to Robin and explained, went ahead and collected service call fee from customer, warranty is supposed to setup claim for us to do work. Will have to follow up to make sure this is all happening at this point. Told customer from now on contact warranty company first go through them.
Near Dayton, OH 45420
Kevin
Job Details: 09/25/2020
REFRIGERATOR FRIGIDAIRE FFSC2323TS9 Solenoid won’t change from cubed to crushed ordered new solenoid; ordrng 1 241675704 (solenoid assy)
Near Brookville, OH 45309
Kevin
Job Details: 09/25/2020
REFRIGERATOR FRIGIDAIRE FGHN2866PF1 Ran through diagnostics , control board not communicating to damper to open damper needs a new main board; ordrng 1 241996363 (board-main power)
Near Xenia, OH 45385
Kevin
Job Details: 09/25/2020
REFRIGERATOR SAMSUNG RF24J9960S4/AA Error code 39 needs ice maker and container is cracked; ordrng 1 DA97-12540K (AUGER) and 1 DA97-13718C (IMK) and 1 DA97-14504D (CONTAINER )
Near Xenia, OH 45385
Kevin
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Ice maker locked & not DISP ice ; ordrng 1 W10347114 (shaft) and 1 W10822606 (motor) and 1 W11294907 (icemaker)
Near Cedarville, OH 45314
Brad Anders
Job Details: 09/25/2020
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA "Found ice container cracked, ordered ice container.; ordrng 1 UNKNOWN (ICE CONTAINER FF SECTION)"
Near Washington Township, OH 45458
Tim
Job Details: 09/24/2020
WASHER LG WM3500CW Replaced tub assembly. Checks ok
Near Centerville, OH 45458
Tim
Job Details: 09/24/2020
REFRIGERATOR SAMSUNG RF30HBEDBSR-AA Checked unit over found that the icemaker wasn’t filling with water. Replaced icemaker. Checks ok. Explain to the customer that the water coming out of the dispenser is dictated by the amount of pressure coming into the refrigerator and that I could not change that. Customer had just replaced the filter water pressure has been this way since they’ve lived in the home; used 1 DA97-15217D (ICE MAKER) from stock
Near Dayton, OH 45459
Tim
Job Details: 09/24/2020
DRYER LG DLEX7600KE Checked unit over found drum was leaving black streaks in clothes. Needs new drum. No repair.
Near Dayton, OH 45429
Tim
Job Details: 09/24/2020
OVEN FRIGIDAIRE LFEF3054TFE Fixed wire on bake element. Checks ok
Near Dayton, OH 45458
Tim
Job Details: 09/24/2020
DRYER SAMSUNG DV42H5000EW/A3 Checked unit over found lint build up on heater. Cleaned dryer interior. Tested. Checks ok
Near Dayton, OH 45440
Tim
Job Details: 09/24/2020
MICROWAVE GE JVM1790BK01 Replaced lens for display. Checks ok
Near Dayton, OH 45440
Tim
Job Details: 09/24/2020
HOME LAUNDRY - E GE GTD45EASJ2WS Checked unit over found broken wire on heater. Repaired wire. Checks ok
Near Dayton, OH 45459
Steve G
Job Details: 09/24/2020
REFRIGERATOR GE GSL25JFPH BS Install new heater and main board , cycled, unit test OK
Near Dayton, OH 45419
Tim
Job Details: 09/24/2020
DRYER ELECTROLUX EWMED70JIW3 Checked unit over found interior vents plugged cleared vents and instructed customer to have house vents cleaned. Checks ok
Near Tipp City, OH 45371
Steve
Job Details: 09/24/2020
DRYER KENMORE 110.6672269 Unit not heating due to thermal fuse being blown due to clogged vent replaced thermal fuse in vent unit operating OK; used 1 3392519 (FUSE) from stock
Near Troy, OH 45373
Steve
Job Details: 09/24/2020
WASHER WHIRLPOOL WTW4815EW0 Unit GEARCASE bearings are wiped out. Needs GEARCASE and shifter assembly. Recommend replacement of unit
Near Troy, OH 45373
Steve
Job Details: 09/24/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Refrigerator making noise upon compressor starter. Found refrigerant line rattling against compressor adjusted refrigerant line unit is OK
Near Saint Paris, OH 43072
Steve
Job Details: 09/24/2020
WASHER LG WM2016CW/01 Found dispenser completely clogged with excess soap. Disassembled and cleaned out. Found a ruptured drain hose for filter clean out. Replaced hose. Checked for leaks. Unit checks ok
Near Bellefontaine, OH 43311
Steve
Job Details: 09/24/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Install icemaker service kit
Near Dayton, OH 45426
Shaun S
Job Details: 09/24/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW01 "Removed and replaced switch on unit, ran and checked out"
Near Huntsville, OH 43324
Steve
Job Details: 09/24/2020
DRYER MAYTAG MED7000XW1 Installed new idler pulley
Near Lebanon, OH 45036
Steve G
Job Details: 09/24/2020
OVEN BOSCH HBL5751UCC/01 Customer states that the unit is not cooling after he bakes or shuts off. Microwave display is out as well. If customer wants repaired preorder the parts and set up as a two hrs
Near Eaton, OH 45320
Shaun S
Job Details: 09/24/2020
DISHWASHER BOSCH SHE6AP05UC/03 "Removed and replaced drain pump on unit, checks out ok"
Near Vandalia, OH 45377
Shaun S
Job Details: 09/24/2020
REFRIGERATOR SAMSUNG Rf323TEDBSR/AA "Removed and replaced parts on unit, ran and checked out, unit checks ok"
Near Carlisle, OH 45005
Steve G
Job Details: 09/24/2020
WASHER GE GFW450SSM1WW Unit will not unlock. Found the black wire to the door latch was loose. Reseated the wire...cycled.
Near Liberty Township, OH 45044
Steve G
Job Details: 09/24/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Unit is not making ice. Found that the unit had a frozen fill tube. Installed new fill tube. Cycled. ; used 1 241920106 (FILL TUBE) from stock
Near Dayton, OH 45410
Shawn H
Job Details: 09/24/2020
DRYER MAYTAG MEDC200XW0 "Upon arrival customer stated that unit won’t start. They recently had the outlet changed because it burnt up. Cord has signs of overheating but unit has voltage to it and too timer. Inspected and found door switch shorted open causing no start. Jumped switch and unit heats and tumbles as it should. Unit needs door switch and cord. Installed cord and switch. Ran to test. All ok. Unit heats as it should. Advised customer to have vent replaced because it is torn. ; used 1 DC3-30-4 (3 PRONG CORD) from stock, pckd up 1 3406107 (switch,door)"
Near Dayton, OH 45406
Shawn H
Job Details: 09/24/2020
DRYER WHIRLPOOL WED9200SQ0 Upon arrival customer stated that unit will tumble but not heat. Set unit in timed dry on high heat to test. Unit is heating. Ran unit and watched temps to verify its cycling within range. Unit cycles between 138-165. Well within range. Put unit into diagnostics to check for errors. F28 error is present. Shorted moisture sensor. Checked connections no loose connections. Ran test and sensor is good. No other errors and unit functions as it should. Possible main control is dropping out at times. Unable to duplicate concern. Gave customer quote on replacing control if problem reoccurs. Please mail out invoice.
Near Dayton, OH 45405
Shawn H
Job Details: 09/24/2020
WASHER FRIGIDAIRE FWS777GHS0 "Upon arrival customer stated that agitator wobbles more than it used to and rattles. Removed cap to inspect. Agitator is tight to transmission, spline isn’t worn but transmission has a lot of play. Agitator wobbles due to worn transmission. Unit needs transmission, seals, and spline. Due to age (20 years old) and cost customer does not wish to repair. Please mail out estimate and invoice."
Near Eaton, OH 45320
Shaun S
Job Details: 09/24/2020
DISHWASHER FRIGIDAIRE LFID2426TFA "Upon arrival found that latch needed repaired on door, tech repaired ran and checked out, unit checks ok"
Near Eaton, OH 45320
Shaun S
Job Details: 09/24/2020
REFRIGERATOR GE GFE28GMKLES "Removed and replaced door switches on both sides of fridge, left and right side door, unit checks ok"
Near Cedarville, OH 45314
Kevin
Job Details: 09/24/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed plastic plate per tech line .
Near Sugarcreek Township, OH 45305
Kevin
Job Details: 09/24/2020
REFRIGERATOR FRIGIDAIRE FFHI1835VS0 Unit has refrigerant is R600a system calling Frigidaire-Russell-83942285-
Near Beavercreek, OH 45431
Kevin
Job Details: 09/24/2020
REFRIGERATOR FRIGIDAIRE LFFS2612TFS2 Water valve not open and closing properly ; used 1 242252702-PW (WATER VALVE) from stock
Near Dayton, OH 45431
Kevin
Job Details: 09/24/2020
REFRIGERATOR FRIGIDAIRE FGHB2868TF7 Adjusted the evaporator fan but unit wasn’t making noise time customer did record it sound like evaporator fan hitting debris
Near Xenia, OH 45385
Brad Anders
Job Details: 09/24/2020
DRYER GE GTD75ECPL0DG "Tested element, it tested ok, thermistor tests ok. Unit started heating properly. Did not need parts."
Near Greenville, OH 45331
Kevin
Job Details: 09/24/2020
WASHER SAMSUNG WF42H5000AW/A2 "Upon arrival found unit not draining well, removed remaining water, checked clean out before drain pump was clear full of debris. Emptied and tested unit, checks ok. Showed customer how to do this, and to monitor if any other issue."
Near Centerville, OH 45458
Tim
Job Details: 09/24/2020
DRYER ELECTROLUX EFME427UIW1 Replaced shorted heater. Checks ok; ordrng 1 137114000(TS) (heater)
Near Dayton, OH 45406
Kevin
Job Details: 09/24/2020
REFRIGERATOR KITCHEN AID ksrg25fkss16 Return air duct was frozen up and defrost drain was plugged up cleared out both compartment and checked OK
Near Centerville, OH 45459
Tim
Job Details: 09/24/2020
DRYER GE DDE7900GBLWH Needs new rear bearing kit; ordrng 1 WE25M40 (DRUM KIT)
Near Dayton, OH 45440
Tim
Job Details: 09/24/2020
RANGE GE JB710S0H1SS Checked unit over found at the outer ring of the front right burner had shorted out and the infinite switch would not control temperature. Unit needs switch and burner. Unit is about 10 years old in the kitchen; rqstng P&A on 1 WB24T10029 (inf sw control 1500w) and 1 WB24T10165 (switch rocker elem () and 1 WB30T10044 (element haliant 9')
Near Dayton, OH 45417
Tim
Job Details: 09/24/2020
WASHER WHIRLPOOL WTW4815EW1 "Replaced water valve, checks ok; ordrng 1 W11210459(TS) (valve)"
Near New Carlisle, OH 45344
Steve
Job Details: 09/24/2020
REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA Icemaker is freezing up. Unit has outdated components recommend icemaker with new auger and y clipsSep 2015; rqstng P&A on 1 DA82-02367A (Y CLIP) and 1 DA97-12540G (AUGER ASSEMBLY) and 1 DA97-15217D (ICEMAKER)
Near West Liberty, OH 43357
Steve
Job Details: 09/24/2020
WASHER WHIRLPOOL WFW9290FC0 Needs more work; schdld next appmnt for 9/24 THU !
Near Lebanon, OH 45036
Steve G
Job Details: 09/24/2020
RESIDENTIAL REFR WHIRLPOOL KRFC704FPS00 Customer states that no one will be using the ice and it will dump all over the floor. ; rqstng P&A on 1 W11087492 (switch) and 1 W11442053 (USER PANEL BLACK )
Near Franklin, OH 45005
Steve G
Job Details: 09/24/2020
WASHER MAYTAG MVWB855DC3 Unit is not locking; ordrd 1 W10861642 (latch)
Near Springfield, OH 45504
Brad Anders
Job Details: 09/24/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Installed main control, unit checks ok."
Near Dayton, OH 45417
Shawn H
Job Details: 09/24/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Upon arrival found ice maker not cycling. Put unit into diagnostics but ice maker won’t cycle. Has voltage. Unit needs ice maker. Customer stated that since u/i for left pantry drawer was replaced it never worked or powered up. Removed u/i and found it shorted from water. Door had water under u/i. Moisture and water are coming from the ice in the bucket melting and pooling on drawer. Unit needs pantry door with u/i and ice maker. ; rqstng P&A on 1 W10815668 (dor-fip bl) and 1 W11294907 (icemaker)
Near Dayton, OH 45414
Shawn H
Job Details: 09/24/2020
MICROWAVE GE JVM3160DF2WW "Upon arrival customer stated that a Sears was out last week and replaced a micro switch for the same issue. Pulled grill and control to inspect. Found switch that was replaced shorted closed causing unit to trip. Replaced breaker and ran to test. Unit is heating fine. ; rqstng P&A on 1 WB07X11411 (vent grille white), used 1 5304509459 (MICRO SWITCH) from stock"
Near Dayton, OH 45414
Shawn H
Job Details: 09/24/2020
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Upon arrival customer stated that unit made one tray of ice then whole thing stopped cooling. Temps got to 70’s in both sections. When I arrived the unit was reading 0 in the freezer and 70 in the fresh food. Customer said they had left fridge door open all day to avoid odors. When they came how they saw the freezer reading zero degree. Unit had not been cooling. Unit is running now and cooling. replacement board is shorting out. Please order board under part warranty. ; ordrng 1 DA94-02274G (MAIN PCB(PW))
Near Dayton, OH 45415
Shawn H
Job Details: 09/24/2020
DISHWASHER KITCHEN AID KUDS30IVBL4 Upon arrival found lights flashing above several keys and unit not starting. Removed console to inspect for loose connections. None found. Removed ribbon strip and reinstalled. Touchpad began to operate and unit would start. Unit needs touchpad. ; ordrng 1 W10250015 (panel-cntl)
Near Greenville, OH 45331
Kevin
Job Details: 09/24/2020
MICROWAVE OVEN SAMSUNG MC12J8035CT "Upon inspection unit will run and heat however after about one minute unit makes loud hum so i immediately stopped it. Customer claims seen spark inside, found wave guide cover damaged. Everything else component looked ok. Unit is a convection design you can see alot of grease buildup on top. The wave guide cover has a burnt spot and hole through it. Will look to replace that first, then to test if anything else is needed. Pics attached. Purchased Nov 2018 installed or received 2-2019 but out of manufacturer warranty.; rqstng P&A on 1 DE63-00623A (COVER)"
Near Cedarville, OH 45314
Kevin
Job Details: 09/24/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA DISP lights keep changing need to replace DISP brd assy; ordrng 1 DA97-13809G (DISP)
Near Clayton, OH 45315
Kevin
Job Details: 09/24/2020
REFRIGERATOR LG LTC24380ST/00 Adjusted doors and needs door gaskets Pd in full; ordrng 1 ADX52752634 (FZ GASKET ) and 1 ADX52752642 (GASKET)
Near Dayton, OH 45458
Kevin
Job Details: 09/24/2020
REFRIGERATOR SAMSUNG RF4287HARS/XAA Ice maker is making loud noise & not producing ice; ordrng 1 DA97-07365G-PW (ICE MAKER)
Near Xenia, OH 45385
Brad Anders
Job Details: 09/24/2020
DISHWASHER MAYTAG MDB4949SDM2 "Before installing parts found console does not stay in place, will not allow door to close properly. Ordered console.; rqstng P&A on 1 W11106769 (panel-cntl), states that autho needed"
Near Xenia, OH 45385
Brad Anders
Job Details: 09/24/2020
WASHER SAMSUNG WF461ABP/XAA "Found tub bearings making loud noise, tub is loose, needs tub job. Ordered front and rear outer tub, inner basket, and front and rear shocks. Located in the laundry room, manufactured 5/2011.; rqstng P&A on 1 UNKNOWN (FRONT OUTER TUB) and 1 UNKNOWN (REAR OUTER TUB) and 1 UNKNOWN (INNER BASKET) and 2 UNKNOWN (FRONT SHOCK)s and 2 UNKNOWN (REAR SHOCK)s"
Near Dayton, OH 45429
Brad Anders
Job Details: 09/24/2020
RANGE BOSCH HDI8054U/02 "Installed cooling fan, still getting error code, called Techline, was not getting proper voltage from the relay board. Ordered relay board.; ordrng 1 12011384 (RELAY BOARD)"
Near Dayton, OH 45424
Brad Anders
Job Details: 09/24/2020
REFRIGERATOR FRIGIDAIRE FRS26HF6BQ6 "Found door gasket allowing air leak, ordered door gasket. Located in the kitchen, manufactured 2004.; rqstng P&A on 1 241786002 (gasket-frzr door)"
Near Dayton, OH 45420
Tim
Job Details: 09/23/2020
DISHWASHER KITCHENAID KUDG25SHWH1 Checked unit over found that the float switch was stuck in the up position. Fix float switch. Power was going to the water valve with the unit was not filling with water. Water valve test OK. No water coming to dishwasher. Call the homeowner and let them know.
Near Dayton, OH 45417
Tim
Job Details: 09/23/2020
REFRIGERATOR FRIGIDAIRE FFHS2322MBA Fixed broken water line around water filter housing. Checks ok. Unit is 10 years old in the kitchen.