We serviced a
GE WASHER
Model GTW840CSN1WS
Near Monroe, OH 45050
Steve G
Job Details: 10/13/2021
Customer states that the unit flooded the house. Found the end cap of the water valve fell off. ; ordrng 1 Wh13x26637 (Water valve)
We serviced a
SPEED QUEEN WASHER
Model AWNE92SP113TW01
Near New Lebanon, OH 45345
Shawn H
Job Details: 10/13/2021
Customer states that unit isnt spinning out water from clothes. Inspected unit and found belt slipping under large loads. Idler pulley is weak and not putting proper tension on belt. Unit needs idler kit. Please mail out receipt.; ordrng 1 959P3 (Idler & belt kit)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503EBS00
Near Tipp City, OH 45371
Shawn H
Job Details: 10/13/2021
"Customer states that freezer is getting frost in the upper right side. Inspected unit and found door not sealing well in top right. Gasket is missing magnet strip in the upper section. Gasket isnt holding to frame to seal. Unit needs gasket. Gasket was on new door customer received from Whirlpool. Gasket should be under warranty. Gasket show no longer available on its own. Unit needs door assembly. Unclear on if customer should call in to Whirlpool for the part since they ordered it or if we should order. Will speak with Shari tomorrow. ; rqstng P&A on 1 LW10864696 (Freezer door), states that autho needed"
We serviced a
GE REFRIGERATOR
Model GFE26JYMNFFS
Near Eaton, OH 45320
Shawn H
Job Details: 10/13/2021
Customer states that unit wont dispense ice. Inspected ice bucket and found ice clumped together. Broke ice up and unit is dispensing fine. Unit has error code for a warm ice box. Fans are working and temp is correct. Ice box door isnt sealing well and allowing cubes to melt and clump together. Unit needs ice door with gasket. ; ordrng 1 Unkown (Ice box door w/gasket)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBNA
Near Eaton, OH 45320
Shawn H
Job Details: 10/13/2021
"Unit is 6 years old in kitchen. Customer states that ice maker is inop and shelf pin is broken in the fresh food section. Crisper drawer shelf pin broke from liner. Pin is good but liner is cracked and split. No way to fix crack and split. Unit would need crisper drawer, crisper shelf, glass for shelf, 2 door bins for freezer and fresh food section. Advised customer shelves and bins may not be covered. Will contact AHS to determine. Ice maker is shorted causing it not to cycle. Installed ice maker and verified operation. Per AHS theyd like us to attempt a repair of the liner since the unit is cooling okay. If we cannot repair then it will go into replacement options. Need to reschedule to have tech fill in area behind crack with foam and secure shelf pin. ; used 1 241798224 (Ice maker) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Dayton, OH 45459
Sam
Job Details: 10/13/2021
Inspected the unit and found the compressor overheating due to the compressor fan not working. The compressor would activate (4.0 amps) and run for a minute than shutoff. Both freezer and freshfood section were at room temperature. Rest the unit and made adjustments to the compressor. It activated for a short time period then shutoff again. ; rqstng P&A on 1 BK190CL2C (Compressor) and 1 DA97-03870C (Condenser fan motor) and 1 DA31-00010D (Fan blade) and 1 DA34-00004D (Relay)
We serviced a
GE RANGE HOOD
Model JVX530DJ2BB
Near Dayton, OH 45417
Sam
Job Details: 10/13/2021
"Customer complaint is that the motor would not run at all. Inspected unit and found the customer had disassembled the unit and taken apart the motor, blower wheel, fan guards and plastic guides. The motor wires appear to have been spliced. Photos taken. Tech was unable to test the unit. Contacted GE for authorization request for repair but could not make contact. ; saved tckt"
We serviced a
GE DRYER
Model GTD84ECSN1WS
Near Milford, OH 45150
Charles
Job Details: 10/13/2021
Stuck button and bad element errors; rqstng P&A on 1 WE11X21156 (Heater) and 1 GEWE22X32178 (Control)
We serviced a
SAMSUNG REFRIGERATOR
Model RF20HFENBBC/US
Near Dayton, OH 45410
Kevin
Job Details: 10/13/2021
Found ice maker not cycling properly ordered new ice maker and ticket #4161903398; saved tckt
We serviced a
GE REFRIGERATOR
Model GTS22ICMARWW
Near Dayton, OH 45420
Kevin
Job Details: 10/13/2021
Not defrosting properly needs new heater and control brd ; ordrng 1 WR55X10942P (Cont brd) and 1 WR51X10038 (Defrost heater)
We serviced a
SAMSUNG REFRIGERATOR
Model RS265TDRS/XAA02
Near Liberty Township, OH 45044
Charles
Job Details: 10/13/2021
Unit is freezing over and covers need replaced. Also needs control board for repair. PLS SEE STICKY NOTES; rqstng P&A on 1 DA97-08725F (Cover) and 1 DA97-08724N (Cover) and 1 DA41-00670C (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near West Chester Township, OH 45069
Charles
Job Details: 10/13/2021
"Unit still not making ice. Front UI not easy to see. Submitting for parts for repair.; rqstng P&A on 1 W10843055 (Control) and 1 W11387386 (UI board), states that autho needed"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Pleasant Hill, OH 45359
Amber
Job Details: 10/13/2021
"Installed new thermostats. Customer stated she would let me know if it works. Called tech line and spoke with Garrett, explained to them what has been going on with the unit and speaking with tech line last time. He stated customer needs to change their vent line, aluminum either rigid or semi rigid vent line. Tech line also stated depending on how long the vent line is up to the roof customer might always have drying issues. Called Chris cash and talked with him about next steps. ; saved tckt"
We serviced a
ELECTROLUX DRYER
Model EWMED70JSS0
Near Bradford, OH 45308
Amber
Job Details: 10/13/2021
Inspected unit and found motor complete locked up and not turning. Ordering new motor. ; ordrng 1 137116000 (Motor)
We serviced a
GE DISHWASHER
Model GDT535PSM5SS
Near Middletown, OH 45042
Steve G
Job Details: 10/12/2021
Unit will not start. Found the latch is not making contact with switch. Made adjustment to the top metal cross bar. Cycled
We serviced a
GE WASHER
Model DVLR223EG7WW
Near Middletown, OH 45044
Steve G
Job Details: 10/12/2021
Unit making a thumping noise. Found the top glides are gone. Installed new top green slides. Load test. ; used 2 WE1M1067 (Green glides) from stock
We serviced a
GE DISHWASHER
Model GDF530PMM0ES
Near Dayton, OH 45440
Sam
Job Details: 10/12/2021
"Installed parts, all checks OK"
We serviced a
SAMSUNG WASHER
Model WF431ABP/XAA04
Near Dayton, OH 45440
Sam
Job Details: 10/12/2021
Inspected unit and found leaking from the water valves and the dispenser assembly and found pretty severe damage to the shocks and rusting throughout the unit. Tech recommends to replace the unit due to the extent of the water damage and the cost.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF5A
Near Monroe, OH 45050
Steve G
Job Details: 10/12/2021
Door would not close found latch was flipped over, reseated, Cycled, unit test OK
We serviced a
SAMSUNG DRYER
Model DV45K6500EV/A
Near Centerville, OH 45458
Sam
Job Details: 10/12/2021
Inspected the unit and can hear a loud grinding noise during the cycle. Disassembled the unit and removed all support wheels and sanded and greased support wheels and pulley. Made adjustments to several of the support wheels. made adjustments to the vent line and advise the customer for most efficient dry cycles to try and get an accordion vent line that will not kink up and cause low airflow through the line. All other checks OK
We serviced a
GE DRYER
Model GFD55ESSN0WW
Near Dayton, OH 45458
Sam
Job Details: 10/12/2021
"Inspected unit and found the heating element activating on and off throughout the cycle, found good airflow inside the unit from the blower housing wheel and motor and found the lint trap clean. Ran a test cycle and looked for lint and airflow out of the exterior vent line and could not see any. I advise the customer to have a professional vent cleaning company come out and clear their vents. "
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Waynesville, OH 45068
Sam
Job Details: 10/12/2021
Installed parts and ran a test cycle. All checks OK. Ice mold filling with water. Advise the customer if they have issues with small ice cubes or taking longer than normal to make ice in the future they need to unplug the unit and defrost the waterline as they have a tendency to freeze up.
We serviced a
MAYTAG DRYER
Model MEDX500BW0
Near Dayton, OH 45410
Sam
Job Details: 10/12/2021
Inspected unit and ran a test cycle and found the element is not kicking on. Remove back panel and found a dead heating element. Replaced element and thermal fuse and cut offs. Customer complained of potential door switch issues. Replaced door switch. Ran a test cycle and the unit was still not heat. Remove the terminal block cover and found three dead mice. I advise the customer that this would not be covered by Lowes extended warranty. No other issues found
We serviced a
MAYTAG REFRIGERATOR
Model MCD2257HES
Near Dayton, OH 45420
Sam
Job Details: 10/12/2021
"Inspected the unit and found the water line running to the refrigerator was leaking. Turned off the water and repaired the line with a shark bite connector. Turned water back on and found no other leaks. Made adjustments and replaced water inlet valve, dispenser and door. All checks ok."
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLCE7522AW0
Near Miamisburg, OH 45342
Sam
Job Details: 10/12/2021
Inspected the unit and found it leaking from the valve hose. Replaced parts around test cycle. Found no other leaks. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Dayton, OH 45459
Kevin
Job Details: 10/12/2021
Fill tube is leaking down into fan motor repaired fill tube
We serviced a
GE REFRIGERATOR
Model PFE28RSHGSS
Near Bellbrook, OH 45305
Kevin
Job Details: 10/12/2021
Installed control brd per tech line-mark and rebooted
We serviced a
MAYTAG DRYER
Model n/a
Near Dayton, OH 45410
Sam
Job Details: 10/12/2021
Inspected the unit and found three dead mice wrapped around the terminal block. Remove the terminal block and mice and found minor damage to the heating element wiring in the terminal block. Made adjustments and repairs to the terminal block in wiring harness. Reassembled the unit and ran a test cycle. Unit is now heating properly. All checks OK I advise the customer that the unit will not have a 30 day warranty from the service charge due to the mice damage and theres no guarantee that they will not come back. The customer is aware that there is no 30 day warranty on labor or service charge
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF07ESS01
Near Dayton, OH 45415
Kevin
Job Details: 10/12/2021
Installed control brd and returning cores back to Dap & Anne
We serviced a
MAYTAG ICEMAKER
Model MFI2570FEZ02
Near Huber Heights, OH 45424
Kevin
Job Details: 10/12/2021
Installed new ice maker the other one was intermittently going on and off ; used 1 W10882923 (Imk) from stock
We serviced a
AMANA REFRIGERATOR
Model ARB2109ABR
Near Dayton, OH 45405
Kevin
Job Details: 10/12/2021
UNIT NEEDS NEW DOOR & seal plus not defrosting proper needs bimetal and defrost timer
We serviced a
LG WASHER
Model WM3700HVA/01
Near Liberty Township, OH 45044
Charles
Job Details: 10/12/2021
Found cover to control off inside unit. While in spin mode was rattling and causing loud noise. All ckd ok.
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Mason, OH 45040
Charles
Job Details: 10/12/2021
Installed parts listed. Ckd ok
We serviced a
GE REFRIGERATOR
Model HPS16BTNERWW
Near Dayton, OH 45406
Kevin
Job Details: 10/12/2021
Installed new cont brd and checks ok
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLCE7522AW3
Near Fairborn, OH 45324
Brad Anders
Job Details: 10/12/2021
"Customer claims unit not agitating properly, all operations test ok. Customer could not provide a POP, customer would not pay service charge."
We serviced a
FRIGIDAIRE RANGE
Model LGGF3043KFR
Near New Carlisle, OH 45344
Brad Anders
Job Details: 10/12/2021
"Found door lock stuck, giving f90 error code, cleaned door lock, reinstalled locking mechanism, unit checks ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILBT01
Near Cincinnati, OH 45249
Charles
Job Details: 10/12/2021
Installed parts installed. Ck ok
We serviced a
MAYTAG DRYER
Model MEDX700XL0
Near Xenia, OH 45385
Brad Anders
Job Details: 10/12/2021
"Found door lock not closing properly, installed new lock, unit checks ok.Authorization- 241JSLI; used 1 3406107 (Lock) from stock"
We serviced a
KENMORE WASHER
Model 110.2810231
Near Xenia, OH 45385
Brad Anders
Job Details: 10/12/2021
"Found bearings in outer tub making noise, will need outer tub replaced, customer does not want to repair unit."
We serviced a
GE REFRIGERATOR
Model GFE24JMKGFES
Near Xenia, OH 45385
Brad Anders
Job Details: 10/12/2021
"Installed new control, thermostat, and heater, unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25SFXHS04
Near Versailles, OH 45380
Amber
Job Details: 10/12/2021
Inspected unit and found it cycling like normal and dropping ice. Bin had maybe 24 ice cubes in it. Customer stated the ice maker was not cycling earlier this morning. Customer still wanted ice maker replaced even though it was cycling for the moment. Replaced ice maker. Informed customer it would take about 24 hours to cool enough to start producing ice and allow 48-72 hours for regular ice production. All checks ok.
We serviced a
FRIGIDAIRE WASHER/DRYER
Model n/a
Near Greenville, OH 45331
Amber
Job Details: 10/12/2021
Inspected unit and found drain pump rattling when turned on. Found sock inside drain hose and stuck in drain pump. Was able to pull out of drain pump but drain pump still wasnt running like it should. Replaced drain pump. All checks ok. ; used 1 137221600 (DRAIN PUMP) from stock
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Greenville, OH 45331
Amber
Job Details: 10/12/2021
Inspected unit and found water valve not letting in enough water. Customer stated they had well water. Changed water valve. Ran tests. All checks ok. ; used 1 203741 (MIXING VALVE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBWW/US
Near Greenville, OH 45331
Amber
Job Details: 10/12/2021
Inspected unit and found hairline cracks in the back behind the evaporator cover. Sealed up cracks and around the incoming wires. Replaced evaporator cover and sealed around it with food grade sealant. Also found a crack on one of the rails. Sealed with refrigerator liner kit. Thawed out drain line. All checks OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CHIHZ00
Near Liberty Township, OH 45044
Steve G
Job Details: 10/12/2021
"Techline Chris Last time out installed main board due to the symptoms the unit was having. Called Techline ran thru diagnosis and per Techline replace the main board, advised already done so he suggested to replace the user interface board due to the way unit was acting in diag. ; ordrng 1 W11239666 (Display board.)"
We serviced a
GE RANGE
Model JBP35DM1BB
Near Middletown, OH 45044
Steve G
Job Details: 10/12/2021
CX states that the unit is not baking and the top right gets cherry red. Unit is 10 plus years old. ; ordrng 2 WB24T10025 (inf switch)s and 1 WB27T11311 (Board) and 1 WB27T11005 (Overlay) and 1 WB17T10006 (Terminal block) and 1 WB17T10009 (Clip)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF6
Near Lebanon, OH 45036
Steve G
Job Details: 10/12/2021
Freezing in the refrigerator ; ordrng 1 5303918775 (Sensor)
We serviced a
LG RANGE
Model LRG3061ST/01
Near Miamisburg, OH 45342
Sam
Job Details: 10/12/2021
Inspected the unit and found the big igniter partially burn out and not heating properly. Can see a white pattern on the igniter bars showing it failing. Run a test cycling to government and a half before the igniter not hot enough. Gave estimate and installed new igniter. Ran a test cycle and it started heating within 20 seconds. All checks OK; ordrng 1 5303935066 (Igniter)
We serviced a
FRIGIDAIRE FREEZER
Model FCFS181LQBA
Near Arcanum, OH 45304
Kevin
Job Details: 10/12/2021
Found door switch out and evap fan locked up; ordrng 1 297243800 (Switch) and 1 297250000 (Fan motor)
We serviced a
MIDEA FREEZER
Model MRU14F2AWW
Near Troy, OH 45373
Kevin
Job Details: 10/12/2021
Unit has a good even frost pattern ordering main brd its near compressor possible power outage ; ordrng 1 Maincontbrd (Cont brd)
We serviced a
SAMSUNG RANGE
Model NX58R5601SS/AA
Near Mason, OH 45040
Charles
Job Details: 10/12/2021
Spoke with customer and please reschedule for tomorrow Tuesday the 12th. Make an all day; schdld next appmnt for 10/12 TUE !
We serviced a
SAMSUNG RANGE
Model NE58H9970WS/AA
Near Mason, OH 45040
Charles
Job Details: 10/12/2021
Glass top cracked after cooking soup. Cx put hand on unit and it cracked. ; rqstng P&A on 1 DG94-00993A (Glass top)
We serviced a
GE DISHWASHER
Model GDT226SGL1BB
Near Loveland, OH 45140
Charles
Job Details: 10/12/2021
Unit will not even drain. When starting relay snaps repeatedly on control. ; rqstng P&A on 1 WD21X24676 (Control) and 1 WD12X24644 (Latch)
We serviced a
MIDEA REFRIGERATOR
Model MRT18S2ABB
Near Greenville, OH 45331
Amber
Job Details: 10/12/2021
Inspected unit and found partial frost pattern along the evaporator coil. I unplugged the unit and plugged back in to turn on the compressor. Compressor ran fine. Evaporator fan also ran properly. Called tech line and they told me the unit runs on r600 refrigerant. Kevin needs to be scheduled for sealed system work. ; saved tckt
We serviced a
GE WASHER
Model GTW485ASJ4WS
Near New Weston, OH 45348
Amber
Job Details: 10/12/2021
"Inspected unit and found loud squeaking noise when unit started to agitate or spin. When I looked beneath the unit, I found the drive belt shredded up. Ordering pulley and drive belt. ; rqstng P&A on 1 WH03X32097 (Transmission pulley) and 1 WH01X24180 (Drive belt)"
We serviced a
SAMSUNG RANGE
Model NX60A6111SS/AA
Near Fairborn, OH 45324
Brad Anders
Job Details: 10/12/2021
"Found front right burner switch not adjusting properly, ordered switch.Samsung ticket number- (Front right burner switch)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Arcanum, OH 45304
Amber
Job Details: 10/12/2021
"Inspected unit and found F6 E3 error code. Explained to the customer that due to this error code being a miscommunication between the UI and the control board, I would need to order both. I also found some damage on the agitator. Pointed out to customer and told them I would order an agitator as well.; rqstng P&A on 1 W11135391 (User interface console) and 1 W11195970 (Control board) and 1 W11161960 (Agitator)"
We serviced a
MIDEA DRYER
Model MLE41N1AWW
Near Greenville, OH 45331
Amber
Job Details: 10/12/2021
Inspected unit and found it throwing e4 error code again. Spoke with midea tech line and they stated the humidity sensor should be the issue and gave me the part number. Ordering humidity sensor. ; rqstng P&A on 1 12238200000218 (Humidity sensor)
We serviced a
BOSCH WASHER
Model WAT28401UC/17
Near West Carrollton, OH 45449
Tim
Job Details: 10/11/2021
Part saved in estimate.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Bellbrook, OH 45305
Tim
Job Details: 10/11/2021
Needs new motor control due to not spinning or agitating.
We serviced a
GE DISHWASHER
Model GPT225SGL0BB
Near Dayton, OH 45439
Tim
Job Details: 10/11/2021
Reset control and tested unit. Draining with no issues and cycling fine. If continues to act up will need new control.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EW3
Near Dayton, OH 45439
Tim
Job Details: 10/11/2021
Replaced melted switch for front left burner and repaired wire harness. Checks ok; used 1 WB24T10025 (SWITCH) from stock
We serviced a
KENMORE LAUNDRY CENTER
Model 110.8143251
Near Dayton, OH 45439
Tim
Job Details: 10/11/2021
Needs new pressure switch and timer. Customer to think about repair and will let us know.
We serviced a
WHIRLPOOL RANGE
Model WEE730HODSO
Near Englewood, OH 45322
Tim
Job Details: 10/11/2021
Unit needs new cooling fan due to f08 e00 error code. Customer talking with wife. No repair yet.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418UB3A
Near Trotwood, OH 45426
Tim
Job Details: 10/11/2021
Checked unit over found that the back of the tub was broken where the water tub attaches. Pictures attached. Spoke with Frigidaire and they are putting the unit in for replacement. Please email pictures to na.technicalhelp@electrolux.com
We serviced a
SAMSUNG COOKTOP
Model FTQ3531WUX/XAA
Near Dayton, OH 45406
Tim
Job Details: 10/11/2021
Replaced front left burner switch. Checks ok ; used 1 DG44-01002A (REGULATOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Dayton, OH 45419
Tim
Job Details: 10/11/2021
Replaced fuses. Checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHXVQ01
Near Beavercreek, OH 45430
Tim
Job Details: 10/11/2021
Adjusted the door and completely sealed around freezer cabinet. Instructed the customer if this unit has more issues with frost in the freezer that we will need to replace the door seal. Quoted the customer $250 plus tax for repair.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW9B
Near Dayton, OH 45416
Tim
Job Details: 10/11/2021
Spoke with customer and customer said that the bottom refrigerator door seal had come off a while back and they continue to use it. Customer has completely ripped up the bottom of the door seal from forcing the door closed and it had fallen off. Pictures attached of torn up door seal. Reinstalled this door seal so the customer could use it.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS1
Near Monroe, OH 45050
Steve G
Job Details: 10/11/2021
Install new icemaker Cycled
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26H5ASB5
Near Middletown, OH 45044
Steve G
Job Details: 10/11/2021
Per customer nothing is wrong with the unit. Wanted check out. Customer wanted the unit pulled out and clean. Adv customer that we do not clean the coils.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF4A
Near Middletown, OH 45042
Steve G
Job Details: 10/11/2021
Unit will not fill. Clean out float assy area. Cycled.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF6
Near Liberty Township, OH 45044
Steve G
Job Details: 10/11/2021
CX states that the unit is making a knocking noise. Adv customer that it has to do with the Freon lines expanding and contracting hitting the cabinet. It is either a void of insulation or broken down insulation per Frigidaire .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CHIHZ00
Near Liberty Township, OH 45044
Steve G
Job Details: 10/11/2021
Installed new main board. Cycled.
We serviced a
KITCHEN AID RANGE
Model KSEG950ESS0
Near Clayton, OH 45315
Shawn H
Job Details: 10/11/2021
Installed console and gasket. All buttons function as they should and gasket seals well. All ok.
We serviced a
GE RANGE
Model JB645DK6WW
Near Eaton, OH 45320
Shawn H
Job Details: 10/11/2021
Customer states that left front burner isnt lined up properly. Ran to test. Burner is offset a little. Removed burner and reinstalled correctly. All ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near West Alexandria, OH 45381
Shawn H
Job Details: 10/11/2021
"Installed new control, calibrated, and ran to test. All ok. Unit functions as it should."
We serviced a
LG REFRIGERATOR
Model LFXS28968S/06
Near Dayton, OH 45458
Sam
Job Details: 10/11/2021
Inspected the unit and found an error code CO on the display. The customer said if they turn the unit off or flip the breaker it will come back on for a few minutes and then just display the error code again. This code is for a miscommunication between the displaying control board. Inspected the wire harness at the top left hinge of the refrigerator and found a loose wire harness. Made adjustments and the display started functioning properly. All checks OK.
We serviced a
GE RANGE
Model CES750M2N2S5
Near Vandalia, OH 45377
Shawn H
Job Details: 10/11/2021
Installed all provided parts and ran to test. Both ovens are heating as they should. All ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Troy, OH 45373
Shawn H
Job Details: 10/11/2021
Installed all provided parts and ran to test. Unit is filling properly and all functions work as they should. All ok.
We serviced a
GE REFRIGERATOR
Model PFSS6PKXASS
Near Springboro, OH 45066
Sam
Job Details: 10/11/2021
Inspected the unit and found the the dispenser paddle damaged. The part is no longer available. Advise the customer they can either replace the unit or try to find the part on third party sources like eBay but they run the risk of not getting a cracked part or it being damaged already. Customer stated they were going to replace the unit and did not need the part number. All checks OK
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Springboro, OH 45066
Sam
Job Details: 10/11/2021
Inspected the unit and found a large amount of lint and hair builtup on the support wheels and pulley. Cleared debris. Ran a test cycle and found no abnormal sounds or issues. Small ticking sound coming from the unit is the normal and can be from the drum seam. Recommended to keep using the unit if issues return and to video record any future issues. All checks ok.
We serviced a
KITCHENAID RANGE
Model KDRP467KSS05
Near Springboro, OH 45066
Sam
Job Details: 10/11/2021
Inspected the unit and found an error code for E2 which is an oven relay welded together and not turning off and it should. The customer described issues as the unit overheating and getting too hot and the door locking. The unit has a failed relay board. Part# 8300795 and is discontinued/no longer available. The customer can try to locate the part from 3rd party sources but it is not recommended due to no warranty on parts and part could be DOA. Info provided to the customer.
We serviced a
LG WASHER
Model WM2455HW
Near Dayton, OH 45449
Sam
Job Details: 10/11/2021
Inspected the unit and found the cold water valve leaking. Provide estimate to the customer they approved. Installed part and ran a test cycle and found no other leaks. Advise the customer that the unit may leak out the front of the next couple cycles because there is sitting water in some of the metal casing. All checks OK
We serviced a
GE WASHER
Model GLWN2800D1WS
Near Springboro, OH 45066
Sam
Job Details: 10/11/2021
Inspected the unit and found the gearcase leaking oil. This is typically from a crack in the gearcase. Commonly once a gearcase is cracked it will expand and become stuck to the basket. Tech does not recommend to repair the unit due to the cost of repair and high risk of complications when trying to remove the gearcase from the basket.
We serviced a
LG DISHWASHER
Model LDS5540BB
Near Springboro, OH 45066
Sam
Job Details: 10/11/2021
Inspected the unit and found issues with the wash motor and controls. Recommended the customer replace the unit due to the age and cost of repair.
We serviced a
KENMORE REFRIGERATOR
Model 596.760537
Near Xenia, OH 45385
Kevin
Job Details: 10/11/2021
Installed new jazz brd and bimetal and reset and checks ok
We serviced a
GE DISHWASHER
Model GDT605PSM6SS
Near Moraine, OH 45439
Sam
Job Details: 10/11/2021
Powered on the breaker and ran a test cycle. United powered on and ran without any issues. Inspected the underside of the unit and found bugs in the insulation and in the control board. reinstalled the control board and took photos. Advised the customer I would leave the kick plate off so the area could be professionally treated. Advised the customer there is nothing I can do for the unit due to the bugs. Advised them to have the home professionally treated and cleaned.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Dayton, OH 45439
Sam
Job Details: 10/11/2021
Inspected the unit and found water coming out of the freezer section due to the drain line clogged. Called unit forward and cleared the drain line. Cleared the ice from the freezer section and advise the customer they need to run the unit through a 24hour defrost cycle and to keep the freezer door open to allow the rest of the drain line to defrost. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFBA
Near South Vienna, OH 45369
Kevin
Job Details: 10/11/2021
Installed control brd and compressor after installing compressor found unit has internal refrigerant leak called warrantech-Marty-they are send the customer an email about their options
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Tipp City, OH 45371
Kevin
Job Details: 10/11/2021
Installed new ice maker and checks ok; used 1 Da97-15217d (Imk) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF8
Near Tipp City, OH 45371
Kevin
Job Details: 10/11/2021
Called tech line the about mullion between freezer spoke to John- case file #84888202
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Huber Heights, OH 45424
Brad Anders
Job Details: 10/11/2021
"Installed new agitator, unit checks ok."
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Springfield, OH 45502
Brad Anders
Job Details: 10/11/2021
"Found evaporator fan freezing up, installed tape around fan assembly, opened drain hole to 3/4 inch, updated seal was already installed on unit. All operations check ok."
We serviced a
SAMSUNG REFRIGERATOR
Model RS265TDRS/XAA 01
Near Xenia, OH 45385
Kevin
Job Details: 10/11/2021
Installed new Ff fan assy and checks ok
We serviced a
GE RANGE
Model JGS760SEL2SS
Near Cedarville, OH 45314
Brad Anders
Job Details: 10/11/2021
"Found convection fan motor not turning, control not sending proper voltage to fan motor, will need main control replaced. Customer considering repair."
We serviced a
FRIGIDAIRE RANGE
Model FEF365ASD
Near Xenia, OH 45385
Brad Anders
Job Details: 10/11/2021
"Found bake element open, installed new element, unit checks ok.; used 1 316075103 (Element) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW1
Near Fairborn, OH 45324
Brad Anders
Job Details: 10/11/2021
"Found unit giving error code for UI stuck button and lid lock, recalibrated unit, all operations test ok. If error for UI persists, will need to replace console."
We serviced a
NO MODEL 10/8/21 DISHWASHER
Model n/a
Near Dayton, OH 45431
Tim
Job Details: 10/11/2021
"Unit needs wash motor, tub and control. Unit is missing model and serial. Unit 20 years old in the kitchen.; rqstng P&A on 1 #### (Wash motor) and 1 #### (Tub)"
We serviced a
GE DRYER
Model GTD42EASJWW
Near New Carlisle, OH 45344
Brad Anders
Job Details: 10/11/2021
"Found loose connection at heating element, repaired connection, unit checks ok."