We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Dayton, Ohio 45440
Tim
Job Details: 05/01/2026
Installed parts listed, all checked good
We serviced a
ELECTROLUX HOME LAUNDRY - E
Model EFME627UIW2
Near Centerville, Ohio 45459
Tim
Job Details: 05/01/2026
Installed parts listed, all checked good
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Centerville, Ohio 45458
Tim
Job Details: 05/01/2026
Installed parts listed, all checked good
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Miamisburg, Ohio 45342
Tim
Job Details: 05/01/2026
Arrived and found the unit had no water coming to it. Tested washer and the washer was attempting to fill with water but was not receiving any water from the hoses. Instructed customer to get water issue resolved. Unit checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823ADI
Near Miamisburg, Ohio 45342
Tim
Job Details: 05/01/2026
Checking it over and found that the waterline for the water dispenser was leaking onto the control board and causing it to shut down. Fixed waterline and cleaned control board. Checks OK
We serviced a
SAMSUNG DRYER
Model DV210AEW/X
Near Dayton, Ohio 45449
Tim
Job Details: 05/01/2026
"Unit had shorted heating element and fuse. Replaced heating on it and fuse tested unit. Unit still will not heat up. Found that the wires were melted at terminal block. Harness is no longer available. Spoke with American shield and they're putting in options.; used 1 DE486A (ELEMENT), and 1 DC47-00016A (THEMOSTAT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Dayton, Ohio 45405
Tim
Job Details: 05/01/2026
Drain hoses were laying on the ground causing the unit to not run through a cycle. Fixed drain line checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Waynesville, Ohio 45068
Sam
Job Details: 05/01/2026
"Inspected the unit and found a faulty belt. Replaced belt and ran a test cycle, all checks OK.; used 1 W11239857 (BELT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VSC
Near Four Bridges, Ohio 45069
Sam
Job Details: 05/01/2026
"Inspected the unit and found a faulty defrost timer and excessive ice buildup in the freezer section. Replaced part and advised to give it 24 hours for completely defrost.; used 1 5304526183 (DEFROST TIMER) from stock"
We serviced a
GE RANGE
Model GRF500PV1SS
Near Liberty Township, Ohio 45044
Sam
Job Details: 05/01/2026
Found the glass top cracked. Photos attached. Damaged not covered under warranty. Impact cracks. Notified leasing office.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Germantown, Ohio 45327
Sam
Job Details: 05/01/2026
"Inspected the unit and found a wire harness disconnected at the control board. Reinstalled harness and ran a test cycle, all checks OK."
We serviced a
BOSCH REFRIGERATOR
Model B36FD31ENS/01
Near Franklin, Ohio 45005
Kevin
Job Details: 05/01/2026
Installed new icemaker and reset unit to recommended settings told customer to give it 24-48 hours to stabilize
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HTEDBSR/AA
Near Miamisburg, Ohio 45342
Kevin
Job Details: 05/01/2026
Unit needs new icemaker declined est
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2117PS4
Near Dayton, Ohio 45440
Kevin
Job Details: 05/01/2026
Sealed tower around drain and cleared out
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AFA
Near Beavercreek, Ohio 45432
Kevin
Job Details: 05/01/2026
Showed customer how to reset light when power outage and adjust the doors for a customer
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323ASD
Near Dayton, Ohio 45431
Kevin
Job Details: 05/01/2026
"Installed parts reset unit to manufacture settings, and told customer to give it 24 to 48 hours to stabilize"
We serviced a
KENMORE REFRIGERATOR
Model 596.69312010
Near Greenville, Ohio 45331
Kellen
Job Details: 05/01/2026
Inspected the unit and found a failed main board and harness. Customer declined repair
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFUE2024AWG
Near Greenville, Ohio 45331
Kellen
Job Details: 05/01/2026
Inspected the unit and found a breach in the gasket at the top. Made all necessary adjustments. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHSC39EGSS0
Near Arcanum, Ohio 45304
Kellen
Job Details: 05/01/2026
Flipped over old gasket. All checks OK
We serviced a
ELECTROLUX HOME LAUNDRY - E
Model ELFW7637AT2
Near Tipp City, Ohio 45371
Kellen
Job Details: 05/01/2026
Inspected the unit and found everything functioning as it should from factory. All checks OK
We serviced a
FRIGIDAIRE RANGE
Model FCRG3062ABF
Near New Carlisle, Ohio 45344
Kellen
Job Details: 05/01/2026
Installed part. All checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT17G4BWG
Near Troy, Ohio 45373
Kellen
Job Details: 05/01/2026
Inspected the unit and found a filled defrost system. Customer declined repair.
We serviced a
FRIGIDAIRE RANGE
Model FGEF3059TF
Near Pleasant Hill, Ohio 45359
Kellen
Job Details: 05/01/2026
Inspected the unit and found a failed terminal block. Made all necessary repairs. Ran a test cycle. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF4
Near Dayton, Ohio 45402
David R.
Job Details: 05/01/2026
Checked out the unit and found that the unit was not powering on but had good voltage at the outlet. Removed the back cover and found a large amount of mouse poop and several wires chewed through. Called and informed the warranty company. Ticket #1007034410
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEW
Near Dayton, Ohio 45424
David R.
Job Details: 05/01/2026
"Checked out the unit and found it was leaking from the filter head, and when they would install the new filter, it would leak. The customer has disassembled the water filtration system on the inside of the refrigerator and removed the filter head from its assembly. Called and informed the warranty company. They will be reaching out to the customer Auth #134"
We serviced a
MAYTAG HOME LAUNDRY - E
Model MVWC565FW3
Near Dayton, Ohio 45424
David R.
Job Details: 05/01/2026
Checked out the unit and found that the unit is throwing a long fill time. Ran it through two diagnostic cycles and the unit had good water pressure on each cycle. Also ran it through recalibration cycle and the unit completed it with no issues. Advised the customeron the different sizes. Checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFN2023AF00
Near Dayton, Ohio 45414
David R.
Job Details: 05/01/2026
Checked out the unit and customer stated the display went out and then came back on and you know I was having to use cooling. Found some ice filled up on the back of the evaporator cover and the compressor was running and the evaporator lines were cold. Advise customer to do a 24 to 48 hour defrost due to the ice that has built up. Checks OK
We serviced a
GE DRYER
Model PFD95ESPW0DS
Near Dayton, Ohio 45414
David R.
Job Details: 05/01/2026
Made adjustments to the dryer door to make sure it was closing properly checks OK
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHB11
Near West Manchester, Ohio 45382
David R.
Job Details: 05/01/2026
Installed new control
We serviced a
SPEED QUEEN DRYER
Model ADE3SRGS173
Near Eaton, Ohio 45320
David R.
Job Details: 05/01/2026
Checked out the unit and upon arrival the unit was heating. The customer said they had to run two cycles to dry set of clothes. The vent line is not very long and was perfectly clear. Replaced the cycling thermostat. Check OK
We serviced a
AMANA DRYER
Model NED5800HW1
Near Eaton, Ohio 45320
David R.
Job Details: 05/01/2026
Checked out the dryer and found that the power cord at the back of the unit coming into the unit was faulty and one of the legs on the power cord was damaged from poor connection. Advised customer that the warranty company does not cover the power cord due to it. Not an appliance issue. Checks OK
We serviced a
WHIRLPOOL WASHER
Model WFW5720RR0
Near Xenia, Ohio 45385
Tim
Job Details: 05/01/2026
Replaced broken door latch checks ok; ordrng 1 W11316914(shippedtothecustomertheyllinstall) (Strike)
We serviced a
MAYTAG WASHER
Model MVW5435PW1
Near Dayton, Ohio 45440
Tim
Job Details: 05/01/2026
Replaced suspension rods checks ok.; ordrng 1 W11396716(ts) (Suspension rods)
We serviced a
GE LAUNDRY CENTER
Model FLCE7522AW3
Near Dayton, Ohio 45402
Tim
Job Details: 05/01/2026
Replaced broken lid lock and installed belt check ok ; ordrng 1 137353300(ts) (Lid lock)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Springboro, Ohio 45066
Sam
Job Details: 05/01/2026
Inspected the unit and found an error code for faulty UI and control. Ordering parts.; ordrng 1 W11460962 (Ui) and 1 W11506011 (Acu) and 1 W11460908 (Display)
We serviced a
WHIRLPOOL DRYER
Model LER5634AW0
Near Monroe, Ohio 45050
Sam
Job Details: 05/01/2026
The front panel and drum damaged. Found the side and top panels damaged. Unit is 20+ years old. Not a recommended repair. ; ordrng 1 689330 (Door assembly nla) and 1 3396023 (Top panel nla) and 1 346368 (Panel nla) and 1 685775 (Bulk head nla) and 1 3354281 (Switch nla)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS09
Near Middletown, Ohio 45044
Sam
Job Details: 05/01/2026
"Inspected the unit and found both the freezer and fresh feed section door gaskets starting to deteriorate and fail. Also found insulation in both fresh food in freezer doors starting to buckle and warp, causing the gaskets to not stay in correctly. Control not changing temps properly. Found the freezer shelf rails, both failing. All issues with the unit are due to normal wear and tear and age of the unit. The unit is roughly 15 years old located in the kitchen. Not a recommended repair due to cost and age of unit. ; ordrng 1 13109217SQ (Door assembly) and 1 W11351147 (Handle) and 1 W10436250 (Gasket) and 1 W10284684 (Rails) and 1 W11658402 (Brackets) and 1 13107549SQ (Freshfood door) and 1 W10436248 (Gasket) and 1 W11351147 (Handle) and 1 W10207256 (Control nla)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AFC
Near Germantown, Ohio 45327
Kevin
Job Details: 05/01/2026
Installed main board, fan motor and reset to manufacture settings and check OK; ordrng 1 809069206 (Fan motor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AFF
Near Dayton, Ohio 45431
Kevin
Job Details: 05/01/2026
Unit not cooling properly unit needs new control board and evap fan motor; ordrng 1 809069206 (Fan) and 1 5304534597 (Main brd)
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW02
Near New Madison, Ohio 45346
Kellen
Job Details: 05/01/2026
Inspected the unit and found several failed parts due to a wart and leaking transmission. Ordering parts for rebuild.; ordrng 1 RB150003 (Belt and pump) and 1 959P3 (Idler kit) and 1 36507 (Agitator) and 1 39508P (Seal kit) and 1 39432 (Screw) and 1 39837 (Balancing ring) and 1 719P3 (Spin basket) and 1 766P3A (Hub kit) and 1 29220 (Nut) and 1 36425 (Tube seal kit) and 1 39371 (Filter) and 1 39122 (Wash tub gasket) and 1 202888 (Tub cover) and 1 204568 (Tub and transmission kit) and 1 39253 (Weldment) and 1 38008 (Helix) and 1 26509 (Washer) and 1 27220 (Screw) and 1 200996P (Sealant) and 1 293P4 (Drive Bell seal tool)
We serviced a
SAMSUNG WASHER
Model WA54CG7150AD/A4
Near Dayton, Ohio 45449
Tim
Job Details: 04/30/2026
Reprogramed control and tested unit checks ok
We serviced a
GE RANGE
Model JB850SF1SS
Near Dayton, Ohio 45409
Tim
Job Details: 04/30/2026
Unit was throwing a error code for a stuck keypad. Updated software and tested unit checks OK
We serviced a
THERMADOR DISHWASHER
Model DWHD650WST/15
Near Dayton, Ohio 45419
Tim
Job Details: 04/30/2026
Installed parts listed, all checked good
We serviced a
MAYTAG RANGE
Model MERH752CAS
Near Dayton, Ohio 45424
Tim
Job Details: 04/30/2026
Checking it over found that unit caught on fire and melted the harness. This harness runs through the oven cavity and is not irreplaceable car unit is approximately 20 to 25 years old located in the kitchen. Spoke with American Home shield and theyre putting this unit into options.
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Dayton, Ohio 45424
Tim
Job Details: 04/30/2026
Adjusted the lock and instructed customer to have property manager clean out drain lines. Checks OK
We serviced a
LG WASHER
Model WT6105CW.ABWEMUS
Near Dayton, Ohio 45424
Tim
Job Details: 04/30/2026
Checked unit over found that the hot and cold were flip-flop so the unit was not filling with the proper water. Fixed valves checks OK
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Dayton, Ohio 45424
Tim
Job Details: 04/30/2026
Replaced parts listed tested unit was making no noise after installing parts, checks OK
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN119TW01
Near Beavercreek, Ohio 45430
Tim
Job Details: 04/30/2026
Checked unit over found a hot and cold water were flip-flopped. Fixed water lines and opened up cold water valve. Checks OK
We serviced a
FRIGIDAIRE DRYER
Model FDE436RES1
Near Centerville, Ohio 45459
Tim
Job Details: 04/30/2026
Installed parts listed, all checked good
We serviced a
KENMORE DISHWASHER
Model 665.14752N510
Near Waynesville, Ohio 45068
Sam
Job Details: 04/30/2026
"Inspected unit and found excessive suds inside the dishwasher while running a test cycle. Provided information to the customer, all checks OK"
We serviced a
GE WASHER
Model GFW655SSVWW
Near Maineville, Ohio 45039
Sam
Job Details: 04/30/2026
Installed parts listed, all checked good
We serviced a
GE WASHER
Model GTW585BPVDG
Near Mason, Ohio 45040
Sam
Job Details: 04/30/2026
Installed parts and ran a test cycle. All checks ok. I advised the customer if issue comes back. They will need to contact GE factory service to evaluate the abnormal noise.
We serviced a
BOSCH DISHWASHER
Model SHE43DM5N/40
Near Springboro, Ohio 45066
Sam
Job Details: 04/30/2026
"Inspected the unit and found the door not closing properly due to the insulation brackets. Pulled the unit forward and cleaned up the water in the base tray and removed installation clips. Reinstalled the unit and ran a test cycle, all checks OK."
We serviced a
LG DRYER
Model DLE3470M
Near Dayton, Ohio 45458
Sam
Job Details: 04/30/2026
"Inspected the unit and found poor airflow to the exterior and the customer received a D 90 error code. Ran a error flow quality test and found almost no airflow to the exterior. Advised the customer to reach out to a professional company to have her dryer vent line cleaned out. All other checks OK"
We serviced a
GE REFRIGERATOR
Model GTS18GSNJRSS
Near Fairborn, Ohio 45324
Kevin
Job Details: 04/30/2026
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VBD
Near Dayton, Ohio 45417
Kevin
Job Details: 04/30/2026
Called tech line spoke to Chris sealed system leak case #1007022971
We serviced a
GE REFRIGERATOR
Model DFE28JMHDES
Near Carlisle, Ohio 45005
Kevin
Job Details: 04/30/2026
Replaced the fresh food fans and reset to recommended settings and checks ok; used 1 WR60X26866 (Fan) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Piqua, Ohio 45356
Kellen
Job Details: 04/30/2026
Inspected the unit and found a frozen water line and a failed auger assembly. Customer declined any repairs.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2045VFB
Near Troy, Ohio 45373
Kellen
Job Details: 04/30/2026
Inspected the unit and found everything functioning as it should from factory with no missing parts. All checks OK
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN119TW01
Near Troy, Ohio 45373
Kellen
Job Details: 04/30/2026
Ran unit through multiple tests. Everything is functioning as it should from factory. With no errors. All checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFUE2024AWF
Near New Carlisle, Ohio 45344
Kellen
Job Details: 04/30/2026
Inspected the unit and found that the door needed adjusted. All checks OK
We serviced a
SAMSUNG WASHER
Model WA54R7600AC/US
Near Union, Ohio 45322
Kellen
Job Details: 04/30/2026
Inspected the unit and found a failed set of suspension. Customer declined repair.
We serviced a
SAMSUNG DRYER
Model DVE52A5500V
Near Dayton, Ohio 45417
David R.
Job Details: 04/30/2026
Installed parts listed, all checked good
We serviced a
MAYTAG DRYER
Model MDE508DAYW
Near Dayton, Ohio 45406
David R.
Job Details: 04/30/2026
Checked out the unit and found that it was making a thumping noise going through a spin cycle. Disassembled the unit and lubricate four wheels and idler arms and reassembled the unit and ran a test cycle. Check OK
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Dayton, Ohio 45426
David R.
Job Details: 04/30/2026
"Checked out the unit and found the unit making a loud noise to spin cycle which is coming from the drive belt. Also recalibrated the unit due to the customer stating it was shaking back-and-forth. Made adjustments to suspension rods. After running recalibration, we ran it through a diagnostic cycle on the unit completed it with no issues. Checks OK; used 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near New Paris, Ohio 45347
David R.
Job Details: 04/30/2026
Checked out the unit and found that the actuator was not shifting properly. Replaced the actuator and ran a test cycle. Checks OK; used 1 W11481722 (ACTUATOR) from stock
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW02
Near Union City, Ohio 45390
Amber
Job Details: 04/30/2026
Inspected unit and found the unit throwing an error code for low fill. Found hot water incoming good. Found cold water pressure very low. Found cold pressure incoming to unit good. Found valve screen clogged up. Cleaned screen. All checks ok.
We serviced a
LG REFRIGERATOR
Model LRFXC2606S.ASTCNA0
Near Union City, Ohio 45390
Amber
Job Details: 04/30/2026
Installed new part. All checks ok.
We serviced a
GE RANGE
Model JBP23DR3WW
Near Dayton, Ohio 45439
Tim
Job Details: 04/30/2026
Replaced shorted heating element checks ok ; ordrng 1 WB44X45494(ts)
We serviced a
GE RANGE
Model EER3000000TH
Near Fairborn, Ohio 45324
Tim
Job Details: 04/30/2026
Replaced heating element that was shorted out. Checks OK; ordrng 1 WB44X45494(ts) (Element)
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Waynesville, Ohio 45068
Sam
Job Details: 04/30/2026
"Inspected the unit and found the drain pump, making a humming noise, but not moving any water through the drain hose. Cleaned the unit back and clamped off the drain hose line and removed it from the pump and discovered debris and the remains of an ink pen in the drain pump. Clear debris and pen and ran a test cycle and the motor is still humming and spinning the shaft, but the propeller blade on the end of the pump has been damaged. ordrng 1 DC97-19289H (Pump)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Lebanon, Ohio 45036
Sam
Job Details: 04/30/2026
Inspected the unit and found the magnetron had failed and making a weird buzzing noise while running a cycle. Unit not heating properly. Ordering parts. ; ordrng 1 W11578959 (Magnetron) and 1 W11233913 (Sensor) and 1 W11578579 (Inverter) and 1 W11026970 (Panel nla) and 1 W11261167 (Board) and 1 W11238401 (Transformer)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823ASF
Near Lebanon, Ohio 45036
Sam
Job Details: 04/30/2026
Partial frost pattern in the Icemaker section causing the fan blade to hit against ice. Ordering parts. ; ordrng 1 5303305677 (Drier filter) and 1 Xxxx (Evap and heater for icemaker) and 1 5304534538 (Control)
We serviced a
GE WASHER
Model WJRE5550K1WW
Near Middletown, Ohio 45042
Sam
Job Details: 04/30/2026
Unit is 17 years old and located in the laundry room. Inspected the unit and found the gearcase damaged and leaking water. Found the switches and panel faulty as well. Not a recommended repair. ; ordrng 1 WH45X10060 (Basket nla) and 1 WH45X20473 (Tub nla) and 1 WH38X10017 (Gearcase) and 1 WH17X10016 (Gearcase support nla) and 1 WH12X10406 (Motor nla) and 1 WH12X10413 (Switch nla)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS8
Near Xenia, Ohio 45385
Kevin
Job Details: 04/30/2026
Ice maker not advancing properly ; ordrng 1 5304532178 (Imk)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2352AF8
Near Dayton, Ohio 45419
Kevin
Job Details: 04/30/2026
Fill tube heater; ordrng 1 4056053871 (Heater fill tube)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFN2023AF00
Near Middletown, Ohio 45044
Kevin
Job Details: 04/30/2026
Compressor not pumping ; ordrng 1 5304536694 (Compressor) and 1 5304536695 (Inverter) and 1 A19676501 (Dryer)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFN2023AF00
Near Piqua, Ohio 45356
Kellen
Job Details: 04/30/2026
Inspected the unit and found no water flow to the icemaker or dispenser. Ordering parts.; ordrng 1 5304524817 (Manifold) and 1 FPPWFU01 (Filter) and 1 5304536701 (Valve assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Clayton, Ohio 45315
Kellen
Job Details: 04/30/2026
Inspected the unit and found a failed fan motor. Ordering part.; ordrng 1 W11452196 (Fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ05
Near Greenville, Ohio 45331
Kellen
Job Details: 04/30/2026
Inspected the unit and found a failed evaporator fan. Ordering part. Opted for this unit to be repaired back at the store.; ordrng 1 WPW10464673 (Motor)
We serviced a
MAYTAG WASHER
Model MVW5430PBK1
Near Greenville, Ohio 45331
Amber
Job Details: 04/30/2026
Inspected unit and found the unit completely dead. Found outlet power good. Ordering parts. ; rqstng P&A on 1 W11725664 (Control board) and 1 W11335102 (Power cord) and 1 W11612331 (Hmi)
We serviced a
SAMSUNG WASHER
Model WV60M9900AV/A5
Near Huber Heights, Ohio 45424
Tim
Job Details: 04/29/2026
"I adjusted door seal and cleaned out drain pump. Could not find any leaks on the washer after running it 2 to 3 times we could hear the standpipe start to fill up with water and overflow. Customer said her husband tried to clear out the standpipe. They will need a plumber to resolve this issue, called in and spoke with American shield."
We serviced a
SAMSUNG DRYER
Model DV50F9A7EVW/A2
Near Dayton, Ohio 45424
Tim
Job Details: 04/29/2026
Replaced shorted heating element. Checks OK; used 1 DE486A (ELEMENT) from stock
We serviced a
LG WASHER
Model WT7150CW
Near Dayton, Ohio 45424
Tim
Job Details: 04/29/2026
Fixed waterlines for customer and reprogrammed control board checks OK
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Fairborn, Ohio 45324
Tim
Job Details: 04/29/2026
Case# 23351027. Parts needed for this repair are NLA per whirlpool they're reaching out to customer. Parts NLA-W10625696
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Dayton, Ohio 45420
Tim
Job Details: 04/29/2026
Checked unit over found that the unit was not running through defrost properly. Reprogrammed control board and set into eight hour defrost. Instructed customer to defrost the unit for 48 hours. Check OK
We serviced a
KENMORE MICROWAVE
Model 721.80822500
Near Dayton, Ohio 45440
Tim
Job Details: 04/29/2026
Adjusted door switches so the microwave could function. Door assembly needs to be replaced. Outer door is completely broken off of the inner door. Sent pictures over to American Home shield and they will not cover replacing the door. They do not consider the outer door being broken off as normal wearing tear.
We serviced a
FRIGIDAIRE COOKTOP
Model FFEC3025USC
Near Centerville, Ohio 45459
Tim
Job Details: 04/29/2026
Checked it over found that the customer had the knobs incorrectly installed. Fixed knobs. Checks OK
We serviced a
KITCHEN AID DISHWASHER
Model KDPS424SPS0
Near Dayton, Ohio 45439
Tim
Job Details: 04/29/2026
"Adjusted drain line. Unit was not installed properly. It is not pushed back far enough and it is leaning significantly to one side, which is causing the unit to leak. Took pictures and attached. Customer is reaching out to Big Sandys to fix these installation issues."
We serviced a
MAYTAG RANGE
Model CRE650
Near Dayton, Ohio 45406
Tim
Job Details: 04/29/2026
Case#23351164. Checked it over and found the unit had a broken door assembly. Any parts on this model are showing no longer available. Spoke with Whirlpool Third Party and documented. Part NLA- 550192-550316
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Middletown, Ohio 45042
Sam
Job Details: 04/29/2026
Installed parts. All checks ok.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Middletown, Ohio 45042
Sam
Job Details: 04/29/2026
Installed part. All checks ok.
We serviced a
MAYTAG RANGE
Model MFF2557KES
Near Middletown, Ohio 45042
Sam
Job Details: 04/29/2026
Inspected the unit and found excessive ice buildup on the evap cover area in the freezer preventing airflow to the freshfood section. Advised to defrost the unit with the doors open for 48 hours. All other checks ok.
We serviced a
GE RANGE
Model JB256RT3SS
Near West Chester Township, Ohio 45069
Sam
Job Details: 04/29/2026
Installed parts. All checks ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF09
Near Mason, Ohio 45040
Sam
Job Details: 04/29/2026
"Called Techline and advised of the issues with the harness in the door. Repaired harness, all checks OK"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Mason, Ohio 45040
Sam
Job Details: 04/29/2026
Installed parts listed, all checked good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623ASN
Near Xenia, Ohio 45385
Kevin
Job Details: 04/29/2026
Returning the door handle customer had set screw and tightened them up for customer
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AFJ
Near Xenia, Ohio 45385
Kevin
Job Details: 04/29/2026
Supply line has kink in it and low pressure told customer to get supply line checked out and valve
We serviced a
KENMORE REFRIGERATOR
Model 106.59582990
Near Springfield, Ohio 45503
Kevin
Job Details: 04/29/2026
Installed ice maker and bracket
We serviced a
SAMSUNG REFRIGERATOR
Model RF18A5101SR/AA
Near Piqua, Ohio 45356
Kevin
Job Details: 04/29/2026
Unit has wiring shorted out non repairable contacted AST spoke Jeanette