Tony - Troy, OH
Professional and great service. On time and quick to respond
Not heard from our two repair requests
Laurie - Tipp City, OH
After three visits, we stopped hearing from representatives. We still have two open repair requests.
Response from Authorized Service:
I apologize for the delay in completing your service. I know you spoke to Robbin this morning but if you need anything else or have additional questions, please call the office! 937-252-3200. Thank you very much for your patience as we work to complete your service call!!
Great service and knowledgeable technician
Paul - Fairborn, OH
Came and took care of the problems
Brenda - Centerville, OH
Repair man was knowledgeable and efficient. He did a great job.
Robert - Dayton, OH
Customer - Liberty Township, OH
The tech kept asking me to get things for him. Towels, paper towels and left my front door open while he was working. He was not prepared (didn’t bring his own things) and I did not like my front door being left open while he was working
Response from Authorized Service:
I am sorry you did not have a positive experience with our company. If you would like to talk further about your experience, please feel free to call Marlise at the office, 937-252-3200. Thank you!
Corinne - Jackson Center, OH
Very good service
Terry - Cedarville, OH
Did a great job!
Vicki - Lakeview, OH
He was friendly, so efficient and explained the problem and how he was repairing it. Very pleasant experience.
great service man
John - Englewood, OH
Loescher - Beavercreek, OH
Austin - Brookville, OH
Quick and knowledgeable in diagnosing the problem
Mary - Fairborn, OH
Very friendly and knowledgable
David - Franklin, OH
On-time, quick to replace part, friendly
Service tech was very thorough and knowlegible
Ted - Piqua, OH
Service was wonderful and very professional
David - Dayton, OH
Even though it took ordering an additional tool in order to get our washer repaired. Shawn always kept us advised of when he was able to arrive and finished the job quickly. He even swept the floor behind my washer!
Connie - New Lebanon, OH
Tech was thorough and fast
Glad for the expert service.
Ernest - Dayton, OH
DP - Dayton, OH
They came out the next day and repaired my dryer. Quick and easy.
On time service
Amber - Vandalia, OH
Jody - Waynesville, OH
Went just great
Mandy - Covington, OH
Seth - Greenville, OH
Langley - Tipp City, OH
It's only been a few days since the service was performed, but so far, so good,
Worked on our Refrigerator,
Paul - Middletown, OH
Proffitt - Springfield, OH
Fast service with a great technician. He was quick and provided a fast solution and communicated quickly as needed. A good experience
Delbert - Piqua, OH
Very satisfied with the work
Mccarty - Dayton, OH
Repairman was courteous, knowledgeable, and thorough. I will definitely use Authorized again if needed.
Great service, Steve G is the best!
Shannon - Springboro, OH
Steve G is the best service guy ever. He is so nice, friendly, helpful, he fixed my leaking washing machine, It had been leaking for years & no other service men from different company’s could not figure it out. Thanks for saving my washing machine Steve, I’m so glad I don’t have to go buy a new washing machine, I was at the point if nobody could fix, I’ll have to buy a new one, but Steve saved the day. I will always go with him & never use anyone else, he does a great job & great service. You will not find a better service guy than Steve. Thanks so much!
Knowledgeable Service Person
Lucas - Enon, OH
Virginia - Lebanon, OH
Steve was very pleasant to work with and very thorough and always on time. If we need help in the future I hope to always have Steve for our repair needs!
Wilbert (Will) - Dayton, OH
Excellent Manners and cleanliness!!
Dennis - Union City, IN
Service Man was very professional and knowledgeable. Very satisfied.
Samuel - Laura, OH
Shaun , did a great job. Very friendly and got in a got the clock changed out. And was very friendly. Job well done.
Patti - Lebanon, OH
Terry/ - West Alexandria, OH
Very happy with the knowledge of the serviceman, and he was very kind!!
Great Customer service and displayed confidence
Mike - Springboro, OH
Hoping the third time is the charm. This issue has been addressed before by other repair team. Hoping this is the fix! COst is 5 star as it is under warranty. :0)
Great fast service Steve is a great technician
Kris - Waynesville, OH
Everything was perfect had the part on the truck.
Ethel - Greenville, OH
Not happy at all. He said he didnt smell the burn smell. No indication anything wro g with dryer. I unscrewed the vent and found a dark piece of lint that caused the burn smell. He should have checked it out. I FIXED THE PROBLEM.
Response from Authorized Service:
Hello Ethel! I am very sorry you had a poor experience with our service company. I would greatly appreciate the opportunity to speak with you further regarding your service experience with us. My name is Marlise and the number is 937-252-3200.
Tom was awesome!
Richard - Dayton, OH
Tim let me know he was arriving shortly so it wasn’t a surprise, he listened to what I said was happening with the washer and immediately went to work and quickly found out what went wrong. Shortly after that he fixed it and was on his way...maybe next time he could do a load of laundry to ensure the washer really works!
Rachel - Middletown, OH
Greenwood - Dayton, OH
Excellent in every way
Force - Greenville, OH
The service was great! The repair man (Sean) was professional. He stayed with our repair until he found the problem. We are thankful that they fixed our dishwasher.
Thomas/ - Dayton, OH
Diane - Dayton, OH
Tim was prompt, courteous and very knowledgeable.
The tech was ausome and did a very thorough job and explained the problem and fix and was patient while we took a few minutes to clean around the refr
David - Dayton, OH
This same repair was done in June of 2016 (at a cost of $144)and wasn't done right according to the tech and repeated this repair this May of 2019 at a cost of $188. That's $330 which is way to much for fixing a burp valve.
Getting closer to a resolution
Brad - Greenville, OH
after several visits by two different repair companies (meanwhile using 5 days of vacation to be home for each diagnosis and each repair day), we're getting closer to a resolution. The dishwasher will finally cycle all the way through, BUT we still don't get all of the dishes clean. We've started logging down the information to help on the next visit (and another vacation day) soon.
Stephanie - Dayton, OH
Tim was running ahead of schedule and called before arriving. He was in and out of our house within 15 minutes and fixed our dryer.
Berger - Beavercreek, OH
Jeff - Fairborn, OH
The tech was great
Ruth - Trotwood, OH
He did a great job and I would recommend your company to all my family and friends. Thank you!
Jackson - Springboro, OH
Bart - Springboro, OH
Terry - West Alexandria, OH
Very happy with our experience, from the first call we made, to the timing the technician arrived, and to the technician himself!!!
Debra - Springboro, OH
Very knowledgeable. Very professional
Fiely - Troy, OH
Brett - Huntsville, OH
Had our washer back in service quickly. Repair via Lowes EPP.
Mike - Dayton, OH
Done in no time
Larry - Pleasant Hill, OH
Thomas - Lebanon, OH
This review is only for the installer of our microwave. I was able to schedule relatively easily, he gave me a courtesy call as promised and arrived within the promised window. He was incredibly upbeat, which is nice as it was the mom of the house waiting for him. He was clean and professional looking. He knocked out the job very quickly and assured it worked as promised before departing. The only negative feedback I can provide is i’m Always impressed when companies provide booties for their installers....and this one apparently doesn’t.
John - Liberty Township, OH
Steve was professional and knowledgeable
Return trip for ice maker
Carla - Monroe, OH
Robin was on it with scheduling. Steve returned and shared the problem that we have no control over how much ice is produced. A manufacture mistake.
Stephenie - Lewisburg, OH
Excellent service from the receptionists to the technician. Very timely, thorough, and knowledgeable. Great experience and I highly recommend this company.
Adam - Dayton, OH
Jeffrey - Rushsylvania, OH
Doyle - Enon, OH
No concerns. Good work.
Patricia - Union City, OH
Sean - Fairborn, OH
A+ team and work
Great service. The tech was super nice and professional
Sue - Dayton, OH
Greg - Greenville, OH
Kevin did a great job
David - Dayton, OH
Barbara - Spring Valley, OH
Excellent dependable service.
Diane - Russells Point, OH
Berner - Dayton, OH
Crum - Dayton, OH
Lisa - Eaton, OH
Shawn was great worked Quick and efficiently.
They told me a time the technician was to arrive but did not have it scheduled
Sharon - Dayton, OH
Michael - Dayton, OH
Ice maker replacement
Hammond - Beavercreek, OH
Mr Robinson called me 15-20 minutes before he arrived. He was very courteous and well prepared to replace my refrigerator ice maker. He explained what improvements had been made in the new ice maker he was installing. He was very polite and installed the new one very expeditiously.
Mike - Springboro, OH
Service call was handled in a very professional and courteous manner
Professional and efficient
Nathan - Sugarcreek Township, OH
Morrow - Dayton, OH
He was very friendly and courteous and he was polite.
Dryer needed fixed. Steve was awesome
John - Liberty Township, OH
He was knowledgeable, kind and fast. Loved him.
Charles - Troy, OH
Very knowledgeable; fixed our ice maker quickly!
Lander - Dayton, OH
Shawn Hutch was VERY PROFESSIONAL, COURTEOUS and KNOWLEDGEABLE
Mary - West Chester Township, OH
Best experience ever! Steve took time to speak with me the day before arriving at my home. He made sure he had the parts needed to make repairs and was extremely thorough in servicing the dishwasher. He even ran it to make sure there were no leaks. Steve was very polite and a delight to work with. I am one happy customer and will recommend Steve and Authorized Service.
Great service guy
Carmody - Middletown, OH
Great Overall Customer Experience
Mckenzie - Dayton, OH
Tim was very knowledgeable about my LG Dryer and didn't try to oversell us on unnecessary service. The issue we were having stopped while he was testing the dryer. So no fix was needed.
was not charged more than my home warranty service fee of $75
Daniels - Springboro, OH
Steve G was very personable and cheerful. We enjoyed his visit with us to repair our dishwasher. Steve explained everything he was doing and why he was doing it that way. He also made cost effective recommendations for getting the calcium/lime deposits off of my dishes and cups. We were very pleased with the over all experience.
Missy - Springfield, OH
Quick and knowledgeable
Point Place Apts. - Russells Point, OH
Very Pleased with Service
Quick and efficient service.
Joe - Dayton, OH
William - De Graff, OH
Service was great
Tic maintenance director
Gehron - Englewood, OH
Excellently in all respects
Mary - Dayton, OH
On time for service call. Technician was neat in appearance and did a professional job.
Great professional service provided for repair of refrigerator and dishwasher.
Robert - Springfield, OH
Very satisfied with service provided
Prodessional quality service
Joseph - Dayton, OH
Tim was knowledgeable, demonstrated willingness to work with us. He made additional efforts to resolve our concerns and is still engaged as the problem is ongoing.
Shana - Carlisle, OH
Steve is awesome employee!! Very fast, neat, & very friendly. I love that he worked around my busy schedule & that he does early appts! How convenient is that!
Sam - Troy, OH
Greathouse - Dayton, OH
Shawn did an amazing job with my service request and explaining to me the condition of my appliances and how my warranty may work. Thank You
Roger - Centerville, OH
From the intitial phone call to the thank you for your help, the word professional best describes my experience.
Jerry - Eaton, OH
Very nice man.
Jill - Lebanon, OH
Fantastic service very professional
Larry - Bellefontaine, OH
Company very nice to work with Steve was very knowledgeable explained the problem and everything else he checked on my refrigerator
Crowe - Dayton, OH
Friendly and professional
Deanna - Bellefontaine, OH
Williams - Dayton, OH
Fantastic service very professional and fixed the problem fast.
John - Troy, OH
Fixed my Oven Door Handle
Evelyn - Middletown, OH
This was the second time that someone was here to fix it. He was courteous and very respectful.
Ken - Dayton, OH
Julie - Waynesville, OH
Susan - Urbana, OH
Made sure the job was done right!
Tina - Fairborn, OH
Barbara - Medway, OH
Carole - Xenia, OH
Steve was great. Was able to know just what he had to do to solve my problem. Went above and beyond to help me.
Gary - Moraine, OH
Efficient, dedicated technician
Patricia - New Carlisle, OH
Steve discovered the problem with the icemaker on my freezer that two previous technicians overlooked. He was very thorough and patient in the process of making sure that we would have ice once again.
Front loader LG washer repair
Robert - Kettering, OH
Courteous office personnel. Service rep called and came when stated. Located problem quickly and tech explained cause and future care for machine. As for cost, $75.00 upfront (which is ok). The hourly/repair rate seemed rather high, as rep was only in home for 25 minutes. I do not have anything to compare to though, so may be industry standard.
Friendly and capable
Matt - Greenville, OH
Another repair service told me it would cost $600 to repair my 2 year old Kitchenaid dishwasher. The float was leaking and the control board needed to be replaced, as it was not running the various cycles correctly. I’d wake up in the morning to open the unit to find dirty dishes and a cascade pod on the floor of the tub or still in the soap dispenser. The tech performed a thorough check of the unit. He tightened a nut on the bottom of the float, stopping the leak. Then all the cycles worked properly. Apparently the leak from the float was compromising the sensor attached to it, sending a false signal to the control board that the unit had filled with water when it was still empty.
Farr - Dayton, OH
Shaun the repair specialist was great, and very knowledgeable. Chris the salesman was great and the two delivery specialists were very efficient and answered any questions.
Montie - Dayton, OH
More than we could ever expect, SUPERIOR
Helen - Middletown, OH
Steve G could not have been a finer guy. He was definitely on top of his game. Very knowledgeable, very kind, courteous, and conducted himself like a true leader. I would wish all technicians would be half as good as Steve G What a wonderful gem you have in an employee such as he. Actually you should have him train others to be more like him
Donald - Dayton, OH
Service was timely and efficient.
Roger - Tipp City, OH
top notch service
James - Troy, OH
Sean - Bellefontaine, OH
No surprises, very nice
Lori - Dayton, OH
Great experience, he was very nice, polite and fixed the washer! A great day! I got a 30 minute call ahead which helped so I didn't have to stay home all day waiting.
Friendly and Helpful
Curtis - Dayton, OH
He was quick to get in, diagnose the problem, and fix it. Communicated what the issue was clearly and did so kindly.
Excellent Service, very convenient
Matthew - Liberty Township, OH
Steve was prompt and even offered to come earlier when he had a cancellation. He figured out the problem quickly and fixed it nearly as fast. Excellent service start to finish.
Jason - Miamisburg, OH
Steve did a great job and was quick and professional.
Deborah - Troy, OH
corrective action eliminated symptoms, as expected
James - Greenville, OH
as of now, all looks good. at first, I was not overly impressed with the service man, but, after working with him and learning of how the ice maker components work, I became quite satisfied. Kevin was easy to work with, helped me understand the mechanisms, and after completion, I 'believe' this corrective action ( ice maker air handler ) to have 'solved' the current symptom ( fan hitting ice build up in box) , as well as likely being the source of the many problems with ice maker ice up over the last 7 years. THANKS you can alway call if you like Charlie James 937 621 5875. I plan to stop in and give Marlise an update on the service. all the best
Robert - Springfield, OH
Joe - Dayton, OH
Was great service. Only negative was I thought the cleaning up afterward could have been better. The work done was great.
Todd - Eaton, OH
Friendly, knowledgeable, professional Tech
Bob - Miamisburg, OH
Steve recognized our problem immediately, and took the time to explain why the problem existed. He quickly resolved the problem in a very professional manner.
Appliance - Dish washer Oven- Microwave
Leroy - Dayton, OH
ge warraty great job
James - Springfield, OH
would use this place for next service and steve was great
Gallagher - Springfield, OH
William - Centerville, OH
Jack - Dayton, OH
Serviceman inspired, professional, and on time.
Kevin's service is fantastic, he should receive a raise after dealing with me and my fridge. Always very polite and very professional.
Karen - Xenia, OH
My experience with this company and Kevin has been fantastic. Kevin should be given a raise for putting up with me and my fridge. He has been a fantastic repair man and very professional and understanding. Knows his stuff.
Trustworthy and reliable
Dave - Lebanon, OH
Walton - Lewisburg, OH
Jack - Troy, OH
Lincoln - Dayton, OH
Steve was very ,efficient fast , neat, and kind. Companies need more employees like him. I was very satisfied
Ryan - Versailles, OH
Great service, very nice
Gerald - Bellefontaine, OH
The service teck that worked on my stove new what he was doing. Very nice guy. Best service I had in a long time.
Very good service
Jeanette - Miamisburg, OH
Very good service, Steve was professional and courteous.
Considerate; recommended alternative to save cost
Ellis - Xenia, OH
3 tries a charm
Carter - Dayton, OH
1st time didn't repair the problem. 2nd time waited for parts but didn't want to pull dishwasher out for fear of tearing vinyl. 3rd time 2 people came ($100) for 2nd person plus water line clogged ($100 chg.) for 6 mo. old dishwasher under warranty. Had hoped all was under warranty with Bosch!
Samsung ice maker
Dana - Bellefontaine, OH
Very timely friendly service
Patrica - Dayton, OH
Great service Steve was very knowledgeable and polite.
Ferree - Beavercreek, OH
That’s for fixing ice maker so quickly and for telling me about the coupon in the phone book!
I received wonderful service.
Sandra - Springfield, OH
Service was set up and done quickly and Kevin was very professional and courteous.
Ludd - Dayton, OH
Waiting to hear from electrolux about the refridgerator and why its still frosting up and leaking. Kevin was great.
Carman - Dayton, OH
Denver - Xenia, OH
Very professional, left the kitchen very clean. A job well done!!
James - Versailles, OH
Christner - Englewood, OH
Good service, professional, friendly, knowledgeable and diagnosed and fixed the problem immediately.
Edward - West Liberty, OH
Great, professional. Follow up call was unexpected but delighted someone, wants to take time to follow up
Gallagher - Springfield, OH
Great service experience and follow-up after the service was completed.
Great service. Thanks!
Matt - Waynesville, OH
Kathleen - Centerville, OH
Service as part of a manufacturer warranty
Yellow Springs Home, Inc. - Yellow Springs, OH
Extremely quick service. Everything is working perfect!
Minch - Xenia, OH
I purchased a new Refrigerator and ice maker. However, the ice maker was not working. I called Samsung and was referred to a service tech. The appointment was set up immediately. Steve called to say he was on his way. Upon arriving, within 15 minutes, problem was solved and he was on his way. Everything is working perfect.
Gerber - Springboro, OH
Great professional service
Denny Whitehead - Washington Township, OH
Steve provided quick professional solution to our refrigerator problem at a fair price!
Susan - Middletown, OH
Awesome tech very professional
James - Waynesville, OH
If I ever need anything else I want him.
Frances - Englewood, OH
Shawn did a great job in cleaning out accumulated debris in front loading clothes washer. He was very knowledgeable concerning the operation and maintenance needed and gave pointers to make using the washer a better experience.
Oda - Springfield, OH
Steve was prompt, courteous, and extremely knowledgeable. Fixed my dryer in less than 30 minutes.
Jennifer - Fairborn, OH
Never takes long to get an appointment and Shawn is the best!
Amanda - Spring Valley, OH
Awesome company. They our very diligent and on time. Very professional.
took care of issue and informed me in a timely manner
Vince - Dayton, OH
Excellent service ! Steve was great !!!
Tom - Dayton, OH
Rodney - Lakeview, OH
Steve was very nice and knowledgeable. Timely and speedy work!
We Can Depend On Authorized Service
Debbie - Dayton, OH
Authorized Service has consistently provided us with prompt, friendly, and professional service. No pressure sales, helpful phone staff, excellent installation teams, and exceptional repair service. Kevin has been out to our house several times now and we trust him. It's reassuring to know Authorized Service is out there!
Lisa - West Chester Township, OH
Joe - Dayton, OH
It was a Warranty service call so there was no cost involved, but Steve was courteous and efficient, found the problem and identified the solution in a short period of time.
Roberts - Dayton, OH
Savino - Dayton, OH
Excellent Service, Great Price
Slivkoff - Eaton, OH
Shawn Hutchison was GOOD at his job and knew what he was doing. Explained everything in layman terms, that I could understand. Very Pleasant. Will call you again when I need service. EXCELLENT WORK & GOOD SERVICE
He was very helpful.
Maria - Germantown, OH
Linda - West Alexandria, OH
Sean was the repairman that came out (he’s been here before). Very professional and courteous.
Shari - Springboro, OH
I called around 8 a.m. Someone was already working on my fridge by 12:45 p.m.
Great service, great people
Scott - Sugarcreek Township, OH
Ben - Dayton, OH
Excellent service! Steve was thorough, courteous and honest.
Lisa - Springboro, OH
Paul - Lewisburg, OH
Our service tech was fantastic at keeping us informed. He was out 4times to fix our dishwasher, it was just a faulty dishwasher
Carman - Dayton, OH
Kevin was great, very personable and did the job right. Hope to see him again when I need another repair.
Marsh - Greenville, OH
ADAM - Greenville, OH
The technician was incredible. Repaired my washer promptly. Extremely happy with service!!
On time done well
Ray - Dayton, OH
Kevin did a great job. He was on time, efficient and helpful. Our ice maker works well now.
Mark - Bellbrook, OH
Katrina - Dayton, OH
Steve was professional and very efficient!
Fidler - Eaton, OH
Great Service - Outstanding Technician
Hertel - Carlisle, OH
Wonderful experience - called ahead to let me know arrival would be around 4pm was on time -resolved the dryer problem and was very friendly and knowledgeable Steve did a great job -
Brandewie - Versailles, OH
Service was great and done quickly!
DISHWASHER FRIGIDAIRE FFBD2406NS11B "Found motor overheating, found door latch not closing properly. Ordered motor and latch.; rqstng P&A on 1 154844301 (motor & pump assy) and 1 5304517278 (LATCH), states that autho needed"
WASHER AMANA NTC3500FW00 "upon arrival found that pressure switch hose was not attached, tech repaird item checks ok"
RANGE GE JB620DR1WW Unit is ten years old in kitchen. Upon arrival customer states that the burner on light is always on and some burners have no temp control. Checked and found infinite switches shorted causing run away heat and light to stay on. Bake element is shorted open but control is good. Unit needs all 4 infinite switches and bake element. Due to age and cost CC is not repairing per Jennifer Babros. Bill for service fee only.
WASHER SAMSUNG WF331ANW/XAA "upon arrival found that inner basket is broken on unit and bearing in rear part of tub is also bad, customer elects to replace unit"
DISHWASHER BOSCH SHE3AR56UC/12 "upon arrival found that unit needed reset in order for unit to function properly, tech reset unit, ran and chexked out, unit checks ok upon techs departure"
MICROWAVE FRIGIDAIRE GLMV169DSA "Door hinge was loose, unit was manufactured in 2004. Parts are mostly special order on DAP, looks like rivet for hinge is gone. Replaced by using sheet metal screw to hold into place. Had customer check unit, is closing but little stiff. Tested make sure heating ok. Customer ok with repair."
DRYER WHIRLPOOL WED8000DW3 "Replaced parts, unit is tumbling and heating ok. No noise."
WASHER MAYTAG MVWB765FW0 "Replaced console, put unit into rapid wash, then proceeded to drain and spin out. Unit checks ok."
DISHWASHER SAMSUNG DW80K7050UG/AA "Customer had changed out garbage disposal and forgot to knock out the plug for dishwasher, so when they ran the unit upon drain it, caused water to leak in the bottom basin where the leak sensor is. Removed unit, used wash cloth and hair dryer to remove remaining water in basin. Then proceeded to Quick 60 wash. Unit filled and washed, then drained no signs of any leaks. Unit checks ok."
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Replaced parts, checked to make sure all lighting on both sides work ok. Showed customer, unit checks ok."
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Unit is in wty Error Sy EF replaced main brd and EVAP fan motor and checks ok
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Installed new filter housing and checks ok
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Red wire in the cabinet liner to the light is broke going into the freezer light Brandon at whirlpool file #7727056922 called Lowe’s unit is non repairable spoke to Stacy-
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cleaned out bucket and adjusted the gear and checks ok
DRYER SAMSUNG DVE52M8650V/A3 "Found items piled up around unit causing noise, unit checks ok. Called Aaron’s, talked to Amy , let them know that we charged a service charge for no problem found."
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Install dryer water valve evaporator and icemaker and recharged unit customer made contact back if not cooling properly possible leak elsewhere
WASHER LG WM1815CS "Found unit working properly, checks ok."
DRYER WHIRLPOOL WED4815EW1 "Found loose connection on door switch, repaired connection, unit is working properly."
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Found upper rack adjuster broken, installed new adjusters, unit checks ok.; used 1 W10712394 (ADJUSTERS) from stock"
WASHER WHIRLPOOL WTW8900BC0 "Found bearings making loud noise, unit needs new driveshaft with bearings, customer does not want to repair."
REFRIGERATOR FRIGIDAIRE FFHS2611PF5 "Collected 75.00 deductible Found icemaker not cycling properly, installed new icemaker, unit checks ok.; used 1 241798224 (ICE MAKER) from stock"
DISHWASHER BOSCH SHPM78Z55N/01 Instructed customer on usage of unit. Checks ok.
WASHER-DRYER COM FRIGIDAIRE FEZ831AS1 Checked unit over found that the unit needs a new motor. Customer checking with landlord. No repair
DRYER SAMSUNG DV50F9A7GVW/A2 Replaced idler unit checks OK; used 1 DC93-00634A (IDLER PULLEY) from stock
MICROWAVE FRIGIDAIRE PLMVZ169HCA Replaced parts listed. Checks ok
WASHER MAYTAG MVWC565FW0 Reattached agitator. Checks ok
RANGE THERMADOR ME301JP/03 Replaced light and control. Checks ok
WASHER WHIRLPOOL WFW94HEAW2 Checked unit over found unit wouldn’t start or fill with water. Reprogrammed control and tested. Checks ok.
REFRIGERATOR FRIGIDAIRE FFSS2614QS4A Checked unit over found that the compressor was locked up. Needs new compressor and start device. No repair now.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 E2 icemaker error. Lost home position. Installed new icemaker. Cleared ice. Unit operating ; used 1 W10764668 (ICE MAKER) from stock
WASHER WHIRLPOOL WTW8500DC Unit not filling with water. Found seized water valve. Installed new valve. Unit operating ok; used 1 W11165546 (WATER VALVE) from stock
MICROWAVE BOSCH HMC80251UC/01 Checked unit over found that the display was dim and not easily read. Customer wants to talk with Bosch about repair.
WASHER MAYTAG MVWC565FW0 Unit operating ok. Test ran through factory calibration cycle. All components running properly.
DRYER SPEED QUEEN DR5000WN "Unit not heating. Found open heater coil. Replaced coil and thermal fuse. Unit heating ok. Recommend vent cleaning. ; used 1 D510329P (ELEMENT), and 1 D511412 (THERMAL FUSE) from stock"
WASHER GE GTW485ASJ4WS Unit was in overflow state. Reset unit. Test ran through fill sequence. Unit operating ok.
DISHWASHER WHIRLPOOL WDF520PADM3 Installed new control. All cycles are functioning properly
WASHER SAMSUNG WF337AAR/XAA Unit leaking due to faulty cold valve. Replaced cold valve. Unit operating properly.; used 1 5220FR2075L (WATER VALVE) from stock
DISHWASHER WHIRLPOOL WDT790SLYM1 Customer states that the unit will not drain. Drain out and remove the drain pump. Found debris in the pump. Cycled unit.
DOUBLE WALL OVEN KITCHEN AID KODE500EBS04 Checked unit over and found that the lower oven broiler element wire had come loose and wasn’t heating up. Fixed wire and reinstalled. Unit checks OK
DISHWASHER BOSCH SHX68T55UC/02 Unit is not draining. Found debris in the drain. Clear out and cycled.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Sealed up around incoming cooling lines and one small crack. Checks ok
WASHER MAYTAG MVWB765FW2 Customer states that the unit would not fill. They unplug the unit and restarted the unit and it started up. Tech removed water lines and check the filters check ok. ; pckd up 1 W11165546 (valve)
HOME LAUNDRY - E LG WM3900HBA.ABLEUUS Customer states that the unit is making a knocking noise. Found that the main board cover had fallen off and stuck between the tub and the cabinet. Reattach the cover load test.
DISHWASHER FRIGIDAIRE FGID2466QF5A Installed all provided parts and ran to test. Unit washes as it should now.
WASHER SAMSUNG WF45N5300AW/US "Upon arrival checked for error codes. 4C water supply error, dc door error, Ub unbalance error, dc for error, and bc2 control button issue errors present. No issues with water supply, all valves work as they should. Unit spins up fine but rattles on right side. Found lower screws for front panel loose causing vibration. Tightened all front panel screws and ran to test. Unit is quiet now. Door lock and switch are working and all buttons function as they should. Cleared codes. All ok."
DISHWASHER MAYTAG MDB6769PAS0 "Installed new touch pad and ran quick wash to test. All functions of the touch pad work as they should, and unit ran through quick wash cycle like it should."
RANGE - ELECTRIC JENN AIR SVE47600B Slide range back in and hooked up duct. All ok.
REFRIGERATOR FRIGIDAIRE FFTR2021TS Installed all provided parts. All ok.
DRYER SPEED QUEEN ADE4BRGS175TW01 "removed and replaced parts on unit, ran and checked out, unit checks ok"
DISHWASHER MAYTAG MDB8959SFZ4 Install new water valve found that water valve worked fine then found that motor was not cycling installed motor assembly cycled unit test OK
WASHER SPEED QUEEN AWNE9RSN115TW01 "upon arrival and testing unit found that unit has very low cold water pressure coming from suply line, showed customer finding will need to have plumber fix issue"
REFRIGERATOR SAMSUNG RF260BEAESR/AA "Refrigerator drain was frozen over, used steamer to remove evap cover. Had to steam out drain, then proceeded to blow steam up from bottom side in compressor compartment. Removed drain tubes and cleaned in sink with soap and water. Noticed the hanging metal tab was over and up and needed to sit in drain hole center. Showed customer. Also added puddy around copper tubing coming in from back wall. Wiped everything down dry. Unit is draining properly, and cooling ok. Evap,fan is running ok."
WASHER SPEED QUEEN AFNE9RSP113TW01 "Upon inspection found water dripping from water line where the fitting crimps to the hose. Went ahead and ran unit to make sure nothing was leaking from the machine. Per Mary used company account at Ace hardware here in Town. she called in, i went and got new hoses to install. Installed new hoses, checked for any leaks, none. Tightened up allan screw on hot water valve. Unit checks ok. Bill out to Weaver Bros account on file."
WASHER LG WM4370HKA installed new rear tub front top spin basket with the seal in the middle. install new stater and rotor and door boot low test unit cycled
REFRIGERATOR AMANA ABB1924BRB00 "Freezer cooling ok, frig is warm. Fan is running but air is not circulating up to frig as there is frost buildup in the airway, and heavy frost on evap. Removed evap cover, put unit into a forced defrost mode, unit appears to be defrosting ok, helped it along by steaming out unit. Customer had over packed the freezer, believe caused a non circulation issue. Unit checks ok."
WASHER WHIRLPOOL GHW9150PW4 "Changed out pressure switch. Ran unit in a rinse and spin.. unit finished its cycle. Unit checks ok, told customer to maybe cut back on soap. Noticed that when rinsing clean towels still a bit of soap suds."
REFRIGERATOR SAMSUNG RFG297HRDS/XAA Icemaker isn’t advancing properly; used 1 DA97-07365G (ICE MAKER) from stock
REFRIGERATOR GE GSE25HGHEHBB Took doors off for cust
DISHWASHER KITCHENAID KDTE254ESS3 "F6E1 low water/no water present, F6E4 float switch stuck open. Checked and found scale build up on float assembly causing it to stick. Cleaned scale from float and checked micro switch. Switch is operating as it should and not shorted open. Ran unit through diagnostics to test. Ran fine with no issues. Unit fills washes, drains, and heats as it should. All ok."
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Installed parts per icemaker bulletin and took pictures as I went
REFRIGERATOR SAMSUNG RB195BSBB/XAA Instructed cust to not block air flow on the unit please send cust a receipt
REFRIGERATOR KITCHEN AID KRMF706ESS01 cleared defrost drain.
WASHER WHIRLPOOL WTW8500DC2 "Found tub ring fell off of tub, installed ring back into place. Unit checks ok."
DRYER SAMSUNG DV45H7000EW/A2 "upon arrival contacted tech support concerning issue with unit, was told that if vent line is clogged the unit will show a HE errror code for overheating due to poor venting, customer was asked to run unit without vent hooked up, tech will follow up in morning"
WASHER LG WM2016CW "Found tub bearings loose, needs tub job. Customer does not want to repair unit."
REFRIGERATOR FRIGIDAIRE PLHS67EESB7 "Found compressor over heating, needs new compressor, customer does not want to repair."
WASHER SAMSUNG WA45M7050AW/A4 "Found unit working properly, checks ok."
DISHWASHER FRIGIDAIRE LFBD2412SF0A "Found spring stretched out, installed new spring, unit checks ok.; used 1 154430501 (SPRING) from stock"
REFRIG/SIDE-BY-S FRIGIDAIRE FGHC2331PFAA Installed user interface and adjusted fill tube on icemaker
WASHER ELECTROLUX HOME EFLW317TIW1 E11 error. Need pressure sensor and main control; ordrng 1 5304505436 (sensor switch) and 1 5304515626 (MAIN CONTROL )
DRYER MAYTAG MEDX655DW1 Timer is noisy; ordrng 1 W10642928 (timer)
DISHWASHER LG LDT7808BD Customer states that the unit display starts to flash. Customer has a video of the display just flashing. ; ordrng 1 1111 (CONSOLE ASSY WITH BOARD. ) and 1 2222 (MAIN BOARD)
REFRIGERATOR FRIGIDAIRE FRS26RBCW4 Upon arrival found unit plugged in and running. All items in fresh food section are freezing. Even with fresh food control set to 0. Checked damper motor for loose connections and none found. Reset control and was able to get damper to open and close properly. Unit needs cold control for fresh food side. Cold control is shorting closed. Unit needs control. Ran ice maker and dispenser to test. Ice maker cycles but won’t fill with water. Valve has power but no water flow. Interior filter is frozen causing no water flow. This will thaw and remedy itself. ; ordrng 1 241537104 (cold control)
DISHWASHER KITCHENAID KDPE234GPS0 F2E1 stuck key error. No other errors. Checked unit and found signs of rinse aid leaking out and water valve not open fully. Ran unit through diagnostics with no issue. Opened up shut off valve fully and unit filled with more water. Dispenser housing is leaking rinse aid out causing slimy feel to dishes. Customer is having shut off valve changed to allow for easier operation. Please order dispenser. ; ordrng 1 W10861000 (detergent dispenser)
DISHWASHER GE GDF530PGM0BB "Unit is 2 years old in kitchen. Ran unit to test and found leak from damaged door sweep, and door seal. Also found lower wash arm melted from being stuck on the heater. This won’t allow it to move water properly. Unit needs door seal, sweep, and lower wash arm. ; ordrng 1 WD08X21894 (dishwasher door gask) and 1 WD08X23476 (gasket tub plastic) and 1 WD35X10393 (spray arm)"
DRYER SAMSUNG DV42H5000EW/A3 upon arrival found that unit has a bad thermister and bad heater assm; ordrng 1 dc97-14486a (heater) and 1 thermister
RANGE - ELECTRIC HOTPOINT RB755GT1WH upon arrival found that unit has a defective bake element; ordrng 1 WB44K5012 (bake element-240v)
DRYER FRIGIDAIRE FASE7073LW0 "unit needs a heater replaced on it, recieving error of E64; ordrng 1 134792700 (heater)"
MICROWAVE MAYTAG MMV5208WW-1 upon arrival found that unit needs a new interterlock and new cam installed for door switches.; ordrng 1 8206419 (interlock) and 2 w10562613 (cam-plate)s
REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAB06 Lights are out or dimmer door switches check ok; rqstng P&A on 2 WPW10515057 (light)s and 1 WPW10515058 (light)
REFRIGERATOR SAMSUNG RF22KREDBSG/AA Unit needs repaired per ice maker bulletin ; ordrng 1 DA82-02671A (IMK KIT) and 1 DA97-14504C (CONTAINER )
RANGE GE n/a "Found right front burner not working properly, ordered switch and element.; ordrng 1 WB24T10025 (infinite switch) and 1 WB30X31057 (8 surface burner wit)"
REFRIGERATOR WHIRLPOOL W8TXNGFWB00 T-stat temps are fluctuating okd per Rob; ordrng 1 WPW10511937 (thermostat)
WASHER SAMSUNG WF45H6300AG/A2 "Found counterweight on rear bottom of tub broken, ordered new counterweight.Did not use shocks.; rqstng P&A on 1 UNKNOWN (REAR LOWER COUNTERWEIGHT)"
REFRIGERATOR FRIGIDAIRE LGHB2869TF7 "Found damper not opening properly, ordered new tower with damper and gasket.; ordrng 1 5304508008 (gasket) and 1 5304510255 (TOWER WITH DAMPER)"
REFRIGERATOR GE PFS22SISBSS Replaced evaporator cover. Checks ok.
REFRIGERATOR SAMSUNG RS261MDRS/XAA Checked unit over customers complaint was icemaker was not cycling properly and temperature issue in the refrigerator. Did not find any issues with the icemaker but customer insisted there was issues. Replaced ice maker under parts warranty. Cleared ice buildup around fan in refrigerator causing temperature issues.
DRYER AMANA NOT AT MISSING 1/31/ Disassembled unit and found broken belt broken idler and the motor pulley sheared off. Model tag is completely missing took in attached picture. No repair possible due to parts not available due to missing tag.
DISHWASHER MAYTAG MDB8959SBS3 Replaced door seal. Checked unit over. Checks ok; used 1 W10300924V (GASKET) from stock
DRYER FRIGIDAIRE FFLE3911QW0 Installed new blower wheel and clamps
DISHWASHER BOSCH SHP878WD5N/11 Checked unit over found that the customer need instruct on rinse aid filling. Checks ok.
DRYER MAYTAG MEDX6STBW1 Checked unit over and found that the motor clips had come off. Motor was out of position and had broken wires. Belt had also come off. Reinstalled motor fixed wiring and tested. Unit checks OK
WASHER KENMORE 110.2002201 Installed all new suspension rods. Unit is spinning out properly.
WASHER LG WM3470HWA Replaced water valve. Checks ok; used 1 5220FR2075L (WATER VALVE) from stock
WASHER MAYTAG MHW3505FW1 Unstacked replaced the display. Checks ok.
WASHER FRIGIDAIRE FAFW3511KW No model or serial tag. Cannot service
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Icemaker is not cycling. Cannot force cycle. Motor is seized possible over heat due to low water pressure and cube size. Installed new icemaker; used 1 W10251076 (ICE MAKER) from stock
DISHWASHER KITCHENAID KDFE104DBL1 Unit is not draining. Found a rubber piece in pump and drain line clogged with grease.
DRYER SAMSUNG DVE45N5300/A3 Installed new main control due to stuck motor relay. Unit operating
DRYER WHIRLPOOL WED7000DW1 Installed handle
WASHER SAMSUNG WF45H6300AG/A2 5E is a drain error. Code was not present at last visit. Checked drain pump and have voltage to pump but no movement. Inspected screen and it’s clear of debris. Replaced pump from truck stock and ran to test. Unit drains as it should. Unit wouldn’t fill because it wouldn’t pump the water out from previous load. Ran quick wash to test cycle. Unit runs as it should. ; used 1 DC31-00178A (PUMP) from stock
WASHER WHIRLPOOL WTW8500DC2 Installed new console. Unit operating ok
DRYER - ELECTRIC LG DLEX7600KE Customer states that she is having black marks on clothes and did smell a burning odor. Cycled unit and did inspect the unit and did not see any gaps in the tub to bulk head or any discoloration
WASHER SAMSUNG WA45M7050AW/A4 Customer had some issue with the water standing in the soap dispenser assy.. Did show customer that it was normal to have a little water left in soap dispenser. Did cycle unit check water flow. All check ok..
REFRIGERATOR SAMSUNG RF217ACPN/XAA Upon arrival found unit would cool ok on the top but not freezing items. Checked and have ice maker sensor error again. Unit isn’t sending power to evap fan to run. Unit has good frost pattern on evaporator. Checked for voltage from main board to fans and not getting voltage. Unit shows ice maker off as it was set last time. Main board is shorted to reading ice maker sensor and won’t cool because it is showing open at board. Unit needs control. Customer wants to shop over the weekend and will call in Monday if they wish to repair.
DISHWASHER SAMSUNG DW80F600UTS/AA 01 "Cust had part that was shipped to her. Installed new latch assy. Cycled"
WASHER LG WT7600HKA Customer states she hears a banging noise. Found the wire harness was tapping on the cabinet. Reseated.
REFRIGERATOR WHIRLPOOL ED5HHAXVB02 Upon arrival found unit plugged in and running. Customer stated that the freezer side stopped cooling first then fresh food. They unplugged unit and cleaned it out and plugged it back in. It has been running fine since. When cleaning it the condenser fan blade broke. This is what is causing the unit to be noisy. The fan is out of balance and vibrating. When checking controls the unit shut down. Unplugged to reset and it still wouldn’t power up. Checked and only had 25 vac to the compressor and condenser fan. Checked outlet and found an open ground. Plugged unit into good outlet and it powers up and runs fine. Customer wanted quote and will call in if they decide to repair.
RANGE KITCHEN AID KECD807XSS01 Installed new glass top and ran burners to test. All ok all functions work as they should.
DRYER MAYTAG MEDE400XW0 "Unit is 10 years old. F70, F31 error codes present. F70 is a communication error between machine control and u/i. F31 is a low line 2 voltage detected. Line voltage is good to unit. No loose connections at u/i or machine control. Noise is coming from the idler pulley. Unit needs machine control and idler. Due to age and cost of repair customer does not wish to fix."
DISHWASHER BOSCH SHXM78W55N/01 "removed and replaced harness on unit, ran amd checked out, made sure unit was operating with customer present, checks ok"
DRYER SAMSUNG DV45H7000EW/A2 "removed and replaced thermister on unit, ran and checked out, unit checks ok"
WASHER LG WM3670HWA "removed and replaced pump, checks ok"
DISHWASHER KITCHENAID KUDS24SEBL3 replaced spray arm checks ok
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Replaced im kit per samsung bulletin. Silicone, checked fill tube gap, replaced main board. Unit checks ok."
REFRIGERATOR FRIGIDAIRE FFTR1814TWB "Replaced parts, did not use part# 242077705 fan motor even though DAP lists this as the correct part however wiring harness not compatible. Instead used truck stock part 242219204 which was a direct replacement for this unit. Other parts have been replaced. Returning other evap,motor.; used 1 242219204 (BLOWER) from stock"
WASHER LG WM0642HW/01 "Customer claims unit would throw OE error code which is slow or no drain. Customer claims seems to happen often now and on heavier loads. Upon testing freehand spun tub ok. Put unit into a rinse and spin no load, unit filled, drained and completed ok. Checked drain hose had good water pressure coming out. Customer, had cleaned out trap from front access ok. Proceeded to put in 4 towels and again just put into rinse and spin. Unit filled and agitated ok... upon starting to spin unit hummed but never engaged nor had error code. Hit start button again then unit drain and proceeded to spin out. Suspect problem with upper control. Unit is 11yrs old or so. Collected service call fee."
DISHWASHER FRIGIDAIRE FFBD2406NS11B "Installed new wire harness and switch assembly, unit checks ok."
REFRIGERATOR WHIRLPOOL ET180KXWW00 Unit is not economical to repair - unit is 30 years old unit would need compressor EVAP coil and recharged and still a possibility there is a refrigerant leak inside the cabinet.
WASHER MAYTAG LAT8214AAE Replaced glass fuse and switch. Checks ok.; rqstng P&A on 1 22001682(TSDN) (lid switch assm)
REFRIGERATOR WHIRLPOOL W1TXEMMWQ03 Defrost drain is plugged up cleaned out and installed clip into drain please send cust a receipt ; used 1 DA61-06796A (CLIP) from stock
REFRIGERATOR KENMORE 106.6215311 Found captube broken off going into cabinet non repairableCalled AHS Jamie-107JLHL
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 "Needs new icemaker and control and fill heater.; rqstng P&A on 1 243297609(PW) (ICE MAKER) and 1 5303918602 (kit water tube) and 1 5304510307 (CONTROL ), states that autho needed"
DRYER SAMSUNG DV331AEW/XAA "Found heating element open, installed new element, unit checks ok.; used 1 DC97-14486A (ELEMENT) from stock"
REFRIGERATOR SAMSUNG RF4287HARS/XAA Replaced drain tube and adjusted door seal. Checks ok; ordrng 1 DA97-04049E(DRAIN TUBE)
DRYER SAMSUNG DV45K6500EV/A3 "Installed new element idler pulley and rollers, unit is working properly.; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (ROLLER) from stock"
DISHWASHER WHIRLPOOL WDF520PADM3 Incorrect part; ordrd 1 W10804115 (cntrl-elec)
WASHER WHIRLPOOL WTW7500GC2 "Installed new console, unit checks ok."
DISHWASHER FRIGIDAIRE FGID2476SF0A Customer stated that the unit is not starting and has to hit button several times. ; ordrng 1 FR117499420 (CONTROL ) and 1 FR117512430 (CONTROL PANEL) and 1 FRA06115601 (BOARD)
DISHWASHER GE GLD4400N10BB Customer states that the unit is not filling up with water. Tech check to see if the water line was on and started the unit up. Water went into the unit cycled the unit again and unit did not start up and did shut off. Unit in kitchen and 8-10 years old; rqstng P&A on 1 GEWD21X10247 (BOARD) and 1 GEWD34X11275 (PANEL)
DRYER MAYTAG MDG7500AWQ "Found grease on inside of drum causing stains on customers clothing, informed customer to clean up grease. Unit heating and tumbling properly."
COOKTOP JENN AIR CVGX2423B Front right burner is not always starting./. ; ordrd 2 WPWP71003385 (SWITCH )s
REFRIGERATOR ELECTROLUX FRS26RLECS0 Customer states that the unit is not cooling properly. Found a restriction in the evap. Unit needs a system job. 2 hrs on return. Unit is 16 years old in kitchen; rqstng P&A on 1 530305677 (FILTER DRYER) and 1 FR5303918284 (EVAP) and 1 FR5304475102 (COMPRRESSOR)
OVEN SAMSUNG FTQ353IWUX/XAA Unit is 11 years old in kitchen. Customer states that 3 of the 4 burners are inop or have run away heat. Checked and found wire to small right rear burner burnt off terminal. 2 front dual burners have shorted infinite switches. Repaired terminal for right rear element and same wire on left rear that showed signs of overheating. Ran to test and both the small rear burners work as they should. Unit needs 2 dual infinite switches. ; ordrng 2 DG44-01002A (surface switch range )
RANGE - ELECTRIC JENN AIR SVE47600B "Upon arrival customer states that they are getting a cold draft from under the slide in range. Unit has a down draft blower. Removed kick panel and inspected blower housing. No leaks found from blower or duct to range. Slide range out to inspect duct. Wall behind range has little insulation and no dry wall. Cold air is coming from outside. Advised customer to have insulation added, duct sealed, and drywall added. Customer is having work done over weekend. Please reschedule for Monday to slide range back in."
WASHER KENMORE 796.3151221 "Began to remove washplate but could not get it to free from transmission shaft. Can not remove wash plate without breaking it. Unit needs washplate. Machine is still functional at this time. ; rqstng P&A on 1 AGZ72909711 (WASH PLATE), states that autho needed"
RANGE LG LDE3037BD upon arrival found that unit needs all four of the leveling legs reinstalled ; ordrng 4 4778W1n001bs
RANGE - ELECTRIC FRIGIDAIRE LFEF3054TFG found that lrg burner has bad switch for hot surface indicator- ordrng 1 5304510566 (burner)
DISHWASHER BOSCH SHEM3AY52N/24 "Customer claims unit will still randomly just shutoff at various times. Upon arrival, unplugged unit from inside kitchen sink, has plug in cord, checked connection to DW wiring at junction box was tight. Plugged in, hit power button, turned on then selected auto function. On auto it starts time at 2hrs and 10 mins. Unit ran 2 mins to 2 and 8 then stopped, no display, opened and closed door then unit started washing again without even hitting start to resume the wash. No error codes. Let unit run for a few more minutes then decided to cancel and had it drain out. Started up unit again with auto function. Unit again filled and washed for several minutes. During this time proceeded to open and shut the door to check wash function. Never lost display and each time was able to resume without issue. Again canceled unit, called techline. Went in to check for any stored error codes, there was none. Noticed the receptacle under sink seemed like plug was not all
WASHER SPEED QUEEN AWN63RSN115TW01 "Upon inspection customer claims unit is making noise and on couple of loads some of the clothes not getting wet properly. Unit filled and agitated, checked water level was fine. Let unit drain out and spin, did notice extreme chatter vibration this time but no squeal or squeak noise. Will order parts above ; ordrng 1 203968 (TUB COVER) and 1 39837 (BALANCE RING) and 1 719P3 (tub wash asm,ss)"
DRYER WHIRLPOOL WED8000DW3 "Belt is broken on unit, checked made sure motor pulley was good. Will replace belt and tension together.; rqstng P&A on 1 W10837240 (idler pulley) and 1 W10849499 (belt)"
REFRIGERATOR WHIRLPOOL WRF989SDAB03 Kitchen 7-8 yrs-Cont brd not communicating with FZ thermistor needs new thermistor and main brd container is broke to DISP the ice; rqstng P&A on 1 W10316760 (thermistor) and 1 WPW10347093 (ice container) and 1 WPW10589837 (cntrl-elec)
REFRIGERATOR FRIGIDAIRE LGHD2369TF7 Water not getting to lower IMk; ordrng 1 242253002 (valve-water) and 1 5303918602 (kit water tube)
WASHER SPEED QUEEN AFNE9BSP116TW13 "Found tub making thumping noise, called speed queen Techline, they didn’t call back. Customer called willman to check if they can return unit for exchange. Will call Techline on 2/3/20.; saved tckt"
DISHWASHER KENMORE 665.13672K602 Found soap dispenser not allowing rinse aid to dispense. Ordered dispenser.Collected 100 deductible.; ordrng 1 UNKNOWN (SOAP DISPENSER)
REFRIGERATOR KENMORE 401.4100301 "Found unit leaking refrigerant, needs dye filter installed to check for leak. Ordered dye filter. 200 additional labor needed.; rqstng P&A on 1 UNKNOWN (DYE FILTER)"
WASHER SAMSUNG WV55M9600AV/A5 "Tried to install parts, will have to return to repair unit due to time restraints. ; saved tckt"
REFRIGERATOR GE DFE29JDEES Replaced control and fan. Checks ok 5 years old in kitchen
DRYER GE GTD65EBSJ3WS Check unit over found that the heater is shorted out and unit isn’t heating. Replaced the heater. Checks ok.
WASHER WHIRLPOOL LSR8433KQ0 Fixed leaking waterlines on washer. Checks ok.
REFRIGERATOR GENERAL ELECTRIC GSH25JGDCCC Replaced door gasket and control. Checks ok
WASHER LG WM3500CW Checked unit over found rear shock came off reinstalled. checks ok
RANGE GE JB625RK4SS Checked unit over found broken wire on front right burner. Replaced wire connector. Checks ok.
OVEN KENMORE 665.95802 Replaced control due to no broil. Checks ok
RANGE - ELECTRIC KENMORE 911.934419 Replaced switch for front right burner because unit wouldn’t go to a low heat only high. . Checks ok
WASHER GE GTW220ACK5WW Checked unit over found that the gearcase was grinding and would spin out. Removed basket and gear-case. Reinstalled gear-case and tested unit is quiet and spins out fine. Checks ok
DRYER WHIRLPOOL WED8300SW0 Unit not drying properly due clogged vent. Left dryer vent unhooked
REFRIGERATOR GE GSHL5KGXBCLS Icemaker frozen up. Loose wire on valve. Tightened. All valves are working. Customer temp in fridge is 33 degrees. Frozen water tank causing water dispenser not to work. Unit operating ok.
REFRIGERATOR KENMORE 106.762494 Unit is not cooling. Comp is running and cool to touch. Sealed system repair issued. Uneconomical for repair. 15 yrs old.
WASHER SAMSUNG WF42H5000AW/A2 SE error code. Unit not draining. Kinked drain hose. Unit operating ok.
WASHER LG WT7300CW /01 Unit squeaking, loose damper assembly on the right rear of the tub. Secured assembly unit is running properly
DISHWASHER BOSCH SHE3AR72UC/21 Customer was having an error code 24. Found the drain pump was lock up. Installed new pump. Cycled ; pckd up 1 611332 (pump-drain)