Local Reviews
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Kevin M.
REFRIGERATOR SAMSUNG RF266ABWP/XAA Kitchen 15 yrs old Unit is non repairable sealed system leak calling HBW- Alisha-315142329142
Kevin M.
UPRIGHT / CHEST FRIGIDAIRE FFU21F5HWG Installed new cont brd
Kevin M.
REFRIGERATOR SAMSUNG RS22HDHPNSR/AA Unit was in demo mode reset and. Compressor started running
Tim R.
DISHWASHER FRIGIDAIRE FFBD242OUS fixed broken wire to motor. Checks ok
Tim R.
RANGE KENMORE 629.467999 Checked unit over found that the door glass was broken on the inside. Customer said she put the unit into self clean and as it was warming up she noticed the glass was broken this was not at the end of a self clean it was at the beginning before it got to temperature. We don’t consider it normal wear looks like and impact point at the top of the door.
Tim R.
DISHWASHER BOSCH SHEM3AY56NN/01 Checked unit over found that the middle spray arm had come off reinstalled the middle arm. Checks ok
Tim R.
DRYER SAMSUNG DV331AEW/XAA Replaced heater. Checks ok
Tim R.
DRYER WHIRLPOOL WGD4815EW0 Fixed flame sensor and turned gas valve on. Checks ok
Steve M.
DRYER MAYTAG MDE9206AYW Installed cycling thermostat unit is operating OK. Marked and checked timer to make sure it was advancing in normal auto dry regular temp.
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2614QP6A Replaced control due to dampener not opening. Massive amount of frost in the refrigerator and freezer. Cleared frost and ice and instructed customer unplug for 24 hrs so can completely defrost.
Tim R.
WASHER LG WM3050C Replaced fill valve due to leaking. Checks ok; used 1 5220FR2075L (WATER VALVE) from stock
Tim R.
REFRIGERATOR SAMSUNG RF28HFEDBBC Checked unit over found that the unit needs a new control due to not running. Also new new ice bucket due to crack in bucket. Customer talking with Best Buy. No repair yet.
Steve G.
WASHER SAMSUNG WA400PJHDWR/AA 01 spoke to warranty company they are putting unit into options
Steve G.
DISHWASHER SAMSUNG DW80F600UTS/AA 01 Install new door lock cycle test OK
Tim R.
WASHER GE GHWN4250D1WW Checked unit over found that the unit wasn’t spinning out correctly. Reset control and tested unit. Checks ok.
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1821TW8 Installed new thermostat cycled unit test OK
Tim R.
DRYER MAYTAG PDET910AYW Replace heater and fuse due to being shorted. Checks ok
Steve G.
REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA 07 installed new main board and inverter board
Tim R.
DRYER WHIRLPOOL LER4634JQ0 Repaired broken wire to heater. Checks OK
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Icemaker is not working found loose thermistor and frozen waterline. Installed new icemaker assembly and corrected frozen waterline; used 1 243297609 (ICE MAKER) from stock
Steve M.
WASHER MAYTAG MVWB855DC1 Installed new control and console. Calibrated unit. Washer checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS28ZGED0 No repair.
Steve M.
RANGE - GAS FRIGIDAIRE FFGF3012TWD Door not closing properly. Lower hinge assembly loose causing bottom of door to pop out. Tightened all door components.
Steve M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF3 Waterline frozen over. Icemaker not working. Thawed water line. Applied aluminum tape to line.
Kevin M.
REFRIGERATOR BO SAMSUNG RF220NCTABC/AA Call Warren Tech union has sealed system Deandria putting unit into options
Steve M.
WASHER SPEED QUEEN AWNE9RSN115TW01 Washer is not filling of water. Found seized cold water valve. Replaced valve assembly washers operating properly; used 1 202395P (MIXING VALVE) from stock
Steve M.
RANGE MAYTAG MGR8800FW0 Aqua clean uses a low temperature cleaning process with the addition of water in base of stove. Explain to customer how they could probably get better results by bypassing aqua clean using water and higher temperature for a longer period of time. Unit is heating and operating properly
Kevin M.
APPLIANCE KITCHEN AID KSC24C8EYB02 Install new main board and checks OK
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Iceroom completely frozen over. Quoted service kit. Pictures attached. Quote saved. Declined repair
Steve M.
MICROWAVE KENMORE 790.48903 Installed new clock assembly. Entire unit is operating properly.
Tim R.
DRYER SAMSUNG DV40J3000EW/A2 "Check unit over and found that the blower wheel had broken off. Found two rollers that were seized onto the shaft. Display lights are flashing on and off all on their own. Needs light panel, motor, and rollers. No worth repair.; rqstng P&A on 1 DC92-01736A (LIGHT PANEL) and 1 DC93-00101U ( MOTOR) and 2 DC97-16782A (ROLLER)s, states that autho needed"
Steve M.
WASHER WHIRLPOOL WFW75HEFW0 Rear shocks fell loose causing unit to rattle more than normal. Installed new shocks washer seems to be OK found no broken mechanical components; used 2 W10312625 (SHOCK) from stock
Tim R.
WASHER GE GTW680BSJ1WS "Checked unit over found that the unit wouldn’t go into a high spin. Unit kept saying balancing and giving code for unit being over loaded when empty. Gear case putting drag on unit thinking it’s over loaded. Needs transmission, speed sensor and control. Need additional labor due to having to remove the tub.; rqstng P&A on 1 WH12X26329 (sensor speed) and 1 WH22X29345 (CONTROL) and 1 WH38X27333 (platform trans asm k), states that autho needed"
Steve M.
REFRIGERATOR WHIRLPOOL WRT519SZDB00 Unit not defrosting. Need control and sensor; ordrd 1 W10838965 (thermistor) and 1 W10869714 (contrl-box)
Steve G.
DRYER SAMSUNG DV36J4000EW/A3 "Unit is not heating up. Found the heater was out. Installed new heater and idler pulley. Cycled; used 1 DC93-00634A (IDLER PULLEY), and 1 DE486A (ELEMENT) from stock"
Steve M.
REFRIGERATOR SAMSUNG RF217ACWP/XAA Found the icemaker accumulating excessive ice buildup due to a leaking water valve. Water valve needs to be replaced. Customer has water dripping into fresh food drawers. Need to clear evaporator drain line and install a heater clip and clear drain tubes.; ordrd 1 DA62-01477A (VALVE)
Steve G.
REFRIGERATOR FRIGIDAIRE FRT21IL4FW8 Ice maker is not cycling. Installed new ice maker. Cycled. ; used 1 241798224 (ICE MAKER) from stock
Steve G.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Refrigerator door keeps falling off. Pin on the hinge is broken ; ordrng 1 W10901047 (hinge-door)
Steve G.
DRYER MAYTAG MEDX500BW0 Unit will not start. Did check the fuses in the back and they check out good. Did get power to the motor. Customer needs motor and blower wheel.. plus the unit has power to the motor. Customer is not going to repair the unit.
Steve G.
REFRIGERATOR GE PYE22KSKLSS Customer water dispenser is freezing up. Spoke to Gary at Techline advise to order left refrigerator door; ordrng 1 1111 (LEFT REFRIGERATOR DOOR )
Steve G.
RANGE SAMSUNG NE58K9430SS/AA Unit is burning everything. The broil element is staying on. ; ordrng 1 1111 (RELAY BOARD. / MAIN BOARD)
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFCA Unit needs new main board rebooted for customer customer paid with credit card $103; ordrng 1 5304498781 (board-main power)
Kevin M.
FREEZER FRIGIDAIRE LFFU1766GW2 Def timer not advancing into def; ordrng 1 5304518034 (TIMER)
Kevin M.
REFRIGERATOR GE PYE22PSHFSS FF fan assy is not working properly need to order ff fan assy; rqstng P&A on 1 WR17X27084 (refrigerator evapora) and 1 WR60X20880 (FF FAN )
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Fill tube is frozen need to replace fill tube
Kevin M.
REFRIGERATOR KITCHEN AID KSRG25FKWH04 Ice maker is shorted out replaced icemaker and checks ok; used 1 2198597 (ICE MAKER) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL KSRS25FGBL02 Relay on compressor is burnt up replaced relay and checks ok; used 1 8201786 (RELAY) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SMYW04 Drain was plugged up cleared out
Kevin M.
REFRIGERATOR GE PSC23SGRDSS Install new main control board and defrost heaters unit checks OK
Tim R.
WASHER GE GTW220ACK6WW Repaired broken wire to water valve. Checks OK
Tim R.
DISHWASHER FRIGIDAIRE FBD2400KB11B Fixed clamp on drain pump. Checks ok
Tim R.
OVEN FRIGIDAIRE LGEF3045KFK Replaced control due to short in keypad. Checks ok
Tim R.
DISHWASHER KENMORE NO MODEL TAG 04/8/20 "Checked unit over found won’t out motor, broken rack and loud drain pump. Unit is about 25 years old in kitchen. No model and serial tag available. Pictures attached. No repair possible."
Tim R.
WASHER MAYTAG MAV5000AWQ Checked unit over found rear bearings have gone out needs new outer tub. No repair.
Tim R.
WASHER KENMORE 110.2253512 Fixed door latch checks ok and reprogrammed. Checks ok
Tim R.
DISHWASHER SAMSUNG DW7933LRABB/AA Reset control and fixed drain pump wire. Checks ok
Tim R.
DISHWASHER GE GDF520PGD0BB Spoke with Lisa at homebuyers and explain to her what we have done and it is not change the outcome of the dishwasher cleaning properly.
Steve M.
WASHER SAMSUNG WF42H5000AW/A2 Washer is not level or stable No error codes stored. Unit needs to be placed on level stable surface in order for customer to stabilize washer. Will not service unit until this is done.
Tim R.
WASHER LG WT1501CW Unit leaking at water valves. Instructed customer to call plumber.
Tim R.
DRYER WHIRLPOOL WED5840SWO Replaced knob. Checks ok
Tim R.
DISHWASHER WHIRLPOOL DU930PWSB0 Fixed broken wire to water valve. Checks ok
Steve M.
REFRIGERATOR FRIGIDAIRE GLRT212IDB1 Condenser fan blade moved on motor shaft contacting fan shroud causing unit not to cool properly. Re-positioned fan blade.
Steve M.
WASHER FRIGIDAIRE FWS1233FS1 Washer leaking from household drain pipe plumbing needs to contact a plumber
Steve M.
WASHER MAYTAG MDB9150AWW Dishwasher is not filling with water due to poor electrical connection on float switch. Crimped wiring to switch to maintain a tight connection. Dishwasher is running properly
Steve M.
DRYER AMANA NED4600YQ0 Unit not heating due to bad timer.
Steve G.
WASHER MAYTAG MVWC565FW0 Installed new board due to no lights coming on as well as could not even get unit into diagnostic mode installed new board calibrated unit error code came up of bad lock install new lock calibrated unit cycled unit test OK; used 1 W11307244 (DOOR LOCK) from stock
Steve G.
DOUBLE WALL OVEN GE JKP28W0F1WW Unit is not heating right... installed the lower thermostat and part is under part warranty. Installed new lower thermostat. Cycled.
Steve M.
RANGE MAYTAG MER6770AAC Upper oven run away temp. Needs new control. Control 12001661 NLA. Cannot repair.
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Non-covered shelf pieces broken. Not covered by Lowes warranty physical damage items. Picture attached
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Installed new fill tube for lower icemaker and installed new lower icemaker Kit
Steve M.
DRYER FRIGIDAIRE DER641FS0 Dryer cycles checks ok.
Steve G.
WASHER SAMSUNG WA400PJHDWR/AA 01 Install new main board and pressure switch Tech turned on water and at the the water valve at the house was leaking customer had Tech turn the water shut the water off unable to test unit
Steve G.
RANGE HOTPOINT RB787WB1WW Unit is not heating ... found the hot wire to the bake element was burnt off. Unit 12-24 years old and in the kitchen
Steve G.
DRYER SAMSUNG DV48H7400EW/A2 Customer states that the unit is not heating. Found the heater was shorted out. Installed new heater assy. Cycled. ; used 1 DE486A (ELEMENT) from stock
Steve G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 At the time of the appointment a couple days ago unit was working fine the customer did state that you to did shut off on Friday and over the weekend technician did look at several things and could not find anything wrong with the unit so he pump the service call out for a couple days to see if it acted up technician called customer unit been working fine cooling and freezing everything
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Unit not making ice, cycled icemaker not working. Replaced im with truck stock, cycle new im unit harvested and filled with water. Took temperature checks freezer around 0F and fresh food 40F. No other complaints. Unit checks ok; used 1 241798224 (ICE MAKER) from stock"
Kevin S.
WASHER MAYTAG MVWB835DW3 Replaced ui. Checked all buttons and jog dial. Put unit into a rinse and spin. Unit checks ok.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Adjusted damper check temps 1 FZ 37 FF checked EVAP coil and fan checks ok but customer insist that it isn’t getting cold in ff section
Kevin M.
ICE MACHINE ULINE U-CLR1215S-00B Call tech line 414-354-0300 programmed the brd unit was programmed for a Refrigerator ran and started oProducing ice
Kevin M.
REFRIGERATOR BOSCH B21CL81SNS/04 Installed new icemaker & checks ok
Tim R.
RANGE WHIRLPOOL WFE710H0AH1 Replaced shorted bake element. Checks ok; ordrng 1 W10779716(TS) (elmnt-bake)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Found funnel to icemaker frozen up cleared out and checks OK
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Installed y clips and adjusted the fill tube and took pictures as I went and checks ok; used 1 DA82-02367A (Y CLIP) from stock
Tim R.
WASHER SPEED QUEEN AWN412SP111TW01 "Timer keeps sticking in spin cycle, broken belt and idler that got caught and shorted it out. Needs motor, timer, belt and idler. 5-10 years old in laundry room.; rqstng P&A on 1 201615P (MOTOR), states that autho needed"
Tim R.
WASHER KENMORE 110.450894 "Checked unit over found that the outer rear tub was leaking behind center hose. Not worth repairing due to cost and parts availability.; rqstng P&A on 1 8182247 (basket) and 1 W10772607 (tub-outer) and 1 W10772618(NLA) (tub-outer), states that autho needed"
Kevin M.
REFRIGERATOR GE GTS16BBMBRCC TSTAT intermittently kicking in installed new thermostat and checks OK
Steve M.
WASHER WHIRLPOOL WTW7040DW Waiting on parts; saved tckt
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Ice maker is broke replaced icemaker
Steve M.
RANGE FRIGIDAIRE FGES3065KFB Bake and broil not working. Convection heat is ok 120 v. Cooktop works. Needs main control. Lost neutral; ordrd 1 316462865 (controller)
Steve M.
WASHER LG WT5101HV Recall needs display board; ordrd 1 Ebr62267104 (DISPLAY )
Steve G.
REFRIGERATOR SAMSUNG RF263BEAESR/AA 07 Unit is not making ice ; ordrd 1 DA82-02697A (ICE MAKER KIT )
Steve G.
MICROWAVE WHIRLPOOL MH2155XPS2 Unit is 15 years old. In kitchen. Unit is not heating ; rqstng P&A on 1 W10245183 (magnetron) and 1 W8183698 (THERMOSTAT)
Kevin S.
DISHWASHER FRIGIDAIRE LFID2426TF2A "Customer complaint of wash motor making excessive noise and vibration. Removed lower spray arm and cleanout assembly. Checked make sure nothing was plugged or jammed. Unit will fill and wash properly. Put some small mason jars in each corner of upper and lower rack, unit is getting proper water pressure etc. unit will drain properly. Will look to replace wash motor.; ordrng 1 154844301 (motor & pump assy)"
Steve G.
REFRIGERATOR KITCHEN AID KRMF706EBS01 Check heater heater checked out OK did not need to use heater also before install a new gasket found that the gasket on the door was fine but the liner is pulling away from the door customer needs whole door assembly due to liner falling off the door; rqstng P&A on 1 W10815700 (dor-fip bl)
Steve G.
WASHER SAMSUNG WA52M7750AW/A4 The wash tub hinge broke. ; ordrng 1 1111 (WASH TUB. )
Kevin S.
REFRIGERATOR SAMSUNG RFG298HDBP/XAA "Upon inspection customers fresh food drain is plugged and when unit defrosts water comes out below crisper drawer. Customers lower icemaker also not filling, ran test and unit cycled and sent voltage to valve but no fill. Gave estimate ok for repair. Told customer would like unit unplugged for at least 24hrs before coming back out as to not destroy the evap cover. Customer will look to remove food and unplug and call back in to get on schedule. Unit is COD Collected service call fee. Will use fill tube part on return."
Kevin S.
APPLIANCE SAMSUNG RF263BEAESG/AA "Upon inspection unit is freezing up again in upper fresh food evap area. Called techline, per service bulletin ASC2017005 need to replace evap cover, defrost sensor, leak kit parts and extended the defrost cycle time. Cleared out ice from steamer and reinstalled evap cover. Fan is working, uni tchecks ok until coming back to service with new parts. Pics attached, explained details to customer son.; rqstng P&A on 1 DA32-10104N (temp sensor) and 1 DA82-01415A (LEAK KIT) and 1 DA97-12609C (EVAP COVER)"
Kevin S.
WASHER FRIGIDAIRE FFTW4120SW1 "Customer is unable to switch settings like soil level, temp, fabric softener etc no matter the selected wash cycle on dial. Called techline agreed to replace ui control.; ordrng 1 5304511367 (USER INTERFACE BOARD)"
Kevin M.
REFRIGERATOR LG LMXS30776D/01 Kitchen 5 yrs error codes FZ and ice fan locked up and needs main brd; rqstng P&A on 1 FZFANASSY (FZFAN ASSY) and 1 MAINCONTBRD (MAIN BRD)
Kevin M.
APPLIANCE KITCHEN AID KSC24C8EYB02 Re booted main brd need to replace main brd ; ordrng 1 WPW10235503 (cntrl-elec)
Tim R.
WASHER MAYTAG MHW3505FW1 Replaced drain pump due to broken impeller. Checks ok
Tim R.
DRYER GE GTD75ECPL0DG Disassembled unit and found metal housing bent and rubbing blower wheel. Fixed front bearings. Checks ok.
Tim R.
WASHER WHIRLPOOL WFW92HEFC0 Checked unit over found that the bolt has broken that holds the rotor on to tub. Needs new tub assembly. No repair due to tub cost and overall repair cost.
Tim R.
RANGE GE J2S968S0H3SS Checked unit over found that the unit wouldn’t clear the error code for F0. Reset control and reprogrammed. Checks ok. Informed if it acts up again there is nothing more we can do due to the fact the touchpad is NLA per Shari.
Tim R.
COOKTOP BOSCH NEM3664UC Checked unit over found broken switch. Second time it’s broke checking with Bosch for coverage. Parts are NLA per Shari.
Tim R.
WASHER AMANA NTC3500FW00 Fixed hose clamp on drain pump that was leaking and straighten out kinked pressure tub. Checks ok. Talked with Chris he said it was good to do he’s calling me back with PO....
Tim R.
DRYER ELECTROLUX EIMED60LT2 Fixed terminal block issues and instructed customer on burn cord. Checks ok
Tim R.
WASHER ELECTROLUX EWFLW65HSS0 Checks unit over found bearing in drum completely worn out. Needs tub. No repair.
Tim R.
WASHER LG WM8000HWA Cleared sock out of drain hose and tested. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF267AEBP Checked unit over found door wasn’t adjusted properly and a massive amount of ice built up in the freezer. Fixed door and instructed customer to unplug unit for 24 hrs to clear ice and frost. Replaced icemaker. Checks ok; used 1 DA97-07365G (ICE MAKER) from stock
Tim R.
WASHER KENMORE 110.450894 Replaced door boot checks ok.
Tim R.
WALL OVEN MAYTAG CWE5800ACB Checked unit over found broken wire to sensor and throwing an F5 error code. Fixed sensor wire. Checks ok. Tested both ovens and they heated well.
Steve M.
DRYER AMANA NED7200TW Unit is not heating due to burnt heater relay and damaged wiring. Quote on board and wiring. 460
Steve M.
RANGE FRIGIDAIRE FEF366CCE Computer is losing neutral not able to turn bake or broil. Declined repair. Computer is over priced
Steve M.
DRYER GE GTD45EASJ2WS Dryer will not start due to drive belt came off of Pulley. Reinstall belt dryer is running properly
Steve M.
DISHWASHER FRIGIDAIRE FDB4315LFB3 Installed new wash motor kit and bracket. Unit is operating with no signs of leaks
Steve M.
WASHER GE GUD27ESSJ0WW Installed new GEARCASE assembly with new tub nut. Unit operating properly no noise no leaks.
Steve M.
WASHER GE GTW685BSL1WS Locked rotor error. OOB error. Target speed error. Unit wont complete cycle due to out of balance error history. Ran through diagnostics. Cleared out all air hose history ran through diagnostics washer is operating fine
Steve G.
DRYER SAMSUNG DV50K7500EV/A3 01 Customer is getting a buzzing noise. Found the motor is going out. Installed new motor assembly cycle test OK
Tim R.
DRYER SAMSUNG DV331AEW/XAA Checked unit over found shorted heater. Needs new heater. Called Jake for the auth and said he’d let us know. No repair now
Steve G.
WASHER LG WT7200CW Unit is not pumping out. Found a broken wire to the pump. Customer wanted to splice into it instead of whole wire harness. Cycled.
Steve G.
MICROWAVE GE JVM1870SFOO1 Installed new mag tube and diode - test unit check OK
Steve G.
WASHER LG WT1701CV/ 01 Install new wash plate cycle test OK
Kevin S.
DISHWASHER WHIRLPOOL WDT780SAEM1 "Replaced with new rack adjusters, unit checks ok, showed customer. FYI again this is for second identical dishwasher purchased at the same time. Customer has 2 dishwashers in home."
Kevin S.
WALL OVEN FRIGIDAIRE FGEW2766UFB "Replaced control panel. Took pics, powered on from breaker. Set clock, checked button functions, set bake 350F for a few minutes. Unit is heating, light works. Unit checks ok."
Steve G.
DISHWASHER LG LDF7774ST Unit had standing water in the tub. Found no power to the unit and the breaker was trip. Did cycle the unit adv. customer warranty company does not cover this issue. 101.12 with tax.
Kevin S.
DRYER HOTPOINT HTDX100ED4WW "Found timer knob had crack, timer itself is working ok. Unit is tumbling and heating, advancing. Replaced with truck stock.; used 1 WE1M652 (TIMER KNOB) from stock"
Kevin M.
FREEZER FRIGIDAIRE FFU20F9GW0 EVAP coil has a leak in it & would need new compressor and recharge unit is over 20 years old & not economical to repair
Steve G.
WASHER SAMSUNG WF45K6500AV/A2 11 Customer states that the door boot outer spring fell off. Found that the door boot had a tear night unit and also signs of a article of clothing stuck between the door boot and the glass door. Pictures attached;. Spoke to Linda and she is denying the claim. Tech did advise the customer.
Kevin M.
REFRIGERATOR LG LFXS28968S cleared out defrost drains in ff & FZ sections
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit is not cooling at all. Did tap into the system and it was empty. Spoke to rob and he is calling samsung. Bill out for Svc
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Called tech line- Damarus-found bad wiring in the cabinet-file#83499782 unit is non repairable
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHS2655PF4 Installed new module and checks OK
Kevin M.
REFRIGERATOR GE PFE28KSKGSS Install Fresh food assembly and defrost thermostat and checked OK
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA Installed fresh food evaporator fan assembly and Sealed liner of cabinet and checks ok
Kevin S.
WASHER ELECTROLUX EFLW417SIW0 "Upon inspection customers hose clamp from drain pump to hose came off and had flooded her laundry room floor. Unit was partially moved out from the wall, clothes on floor and in unit all over. Ran unit in a rinse cycle with clothes that are in it. Unit filled and agitated, drained and spun without issue. Checked to make sure nothing else was leaking, checked suspension etc. everything looked ok. Pics attached."
Tim R.
WASHER WHIRLPOOL WTW5500XL0 Actuator wasn’t shifting fully needs new actuator. Actuator ; ordrng 1 W10006355 (actuator)
Steve M.
REFRIGERATOR WHIRLPOOL EV161NZTQ02 Unit is not cooling properly due to open windings on evap fan motor. Need new fan motor to be installed. ; ordrd 1 WPW10236142 (motor-evap)
Steve M.
WASHER MAYTAG MVWB855DC2 F6E3 and F6 E2 communicative errors. Unit has been repair 3 times prior by another repair company. Need to replace the main board and console board at the same time to correct the issue; rqstng P&A on 1 W11112662 (console) and 1 W11112664 (cntrl-elec)
Steve M.
WASHER MAYTAG MVWX655DW1 Unit will not power on. Unit has power need control. ; ordrd 1 W11116592 (cntrl-elec)
Steve G.
REFRIGERATOR SAMSUNG RF22K9581SG/AA Unit is not making ice ; rqstng P&A on 1 DA82-02671A (ICE KIT)
Steve G.
REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA 07 Unit is not cooling at all. Removed the back ball and the inverter board was flashing. . Need to get boards working first to see if any other issues with the unit. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (INVERTER BOARD)
Steve G.
WASHER MAYTAG MVWC565FW0 Customer is not getting any lights or unit will not start up. ; ordrd 1 W11116584 (cntrl-elec)
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Lower ice maker is dripping causing ice build up along back ball ; ordrd 1 243297609 (ICE MAKER) and 1 530918602 (FILL TUBE)
Kevin S.
MICROWAVE GE PEB7227AN1DD "Upon inspection unit door will not open, the release lever from push button is broke. Had to remove mounting trim, and unit from wall mount assembly. Pics attached. ; saved tckt"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Wiring in door not advancing icemaker needs dark stainless freezer door and could use helper to install; rqstng P&A on 1 LW11038917 (dor-fip)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHD2250TS3 Error code SYEF unit needs main brd & EVAP fan motor; ordrng 1 5304510308 (MAIN BRD ) and 1 809069201 (motor)
Tim R.
RANGE GE JB625DK4BB Replaced shorted element. Checks ok
Tim R.
DRYER AMANA NED4655EW1 Replaced belt. Checks ok; used 1 341241 (BELT) from stock
Tim R.
DISHWASHER LG LDF7774ST Checked unit over found shorted drain pump. Needs new drain pump. No repair per customer.
Tim R.
WASHER WHIRLPOOL WTW5500XL0 Checked unit over found that the unit had an error code for a hot and cold water switch and and error for bad actuator. Switched water lines and installed actuator. Checks ok; used 1 W10006355 (ACTUATOR) from stock
Tim R.
DRYER FRIGIDAIRE FARE1011MW0 Needs main control due to very intermittent starting. Called left a message with rob on whether he wanted to repair. Estimate saved
Tim R.
DISHWASHER BOSCH SHX53T55UC/01 Fixed broken wire on fill line. Checks ok
Tim R.
WASHER KENMORE 110.2892279 Replaced broken lid switch. Checks ok; used 1 3949247V (LID SWITCH) from stock
Tim R.
RANGE WHIRLPOOL WFG525S0HZ0 Adjusted burners. Checks ok
Tim R.
RANGE FRIGIDAIRE FGES3065KFA Checked unit over found both burner boards shorted out. Replaced boards checks ok.
Tim R.
REFRIGERATOR WHIRLPOOL GD25DIXHB00 Checked unit over found that the fans and compressor were running and compressor was extremely hot. Needs new compressor and dye dryer. No repair due to cost.
Tim R.
RANGE GE JGB630REF1SS Talked with Gary @Ge tech line case #03536025. Nothing more we can do they said that it was the impurities in the gas and mixture of air and the way it was burning.
Steve M.
WASHER MAYTAG MVWC565FW0 Washer is not draining water out due to faulty drain pump. Installed a new drain pump and recommend a customer have new drain line in house installed also; used 1 W10876600 (DRAIN PUMP) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Ice build up in base of freezer. Cleared evap drain tube
Steve M.
DRYER GE GTD45EASJ2WS Front bearing guide came loose causing rubbing noise. Corrected bearing issue. Unit running ok
Steve M.
REFRIGERATOR MAYTAG MFI2269VEM3 Unit is not running. Control panel all lights on on. No functions at all. Cannot test any components. Customer stated compressor was clicking making noise. Now unit is completely dead. Need controls to test unit. Customer declined.
Steve M.
DISHWASHER FRIGIDAIRE FDB1100RHB2 Installed new drain pump and cleaned drain hose out dishwasher is operating properly. Rob autho ok; used 1 A00126401 (DRAIN PUMP) from stock
Steve M.
WASHER GE GTW330ASK0WW Out of balance error. Unit not spinning clothes out at high speed due to out of balance. Instructed customer on how the unit goes out of balance loads and why it will slow itself down to prevent damage. Instructed customer to wash larger loads in order for the unit to balance out while spinning
Steve G.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new freezer light and led board.
Steve M.
REFRIGERATOR FRIGIDAIRE FGSS2635TP8 Unit is freezing product in the top chill drawer. Removed air damper to check chill drawer damper operation. Unit checks ok. Bumped FF section up to 38. Thermistor checks ok. Recommend rearranging top shelf food to allow better air flow. No service bulletins apply to this model at this time
Steve G.
DISHWASHER BOSCH SHE53T56UC/02 Installed new door spring kit. Cycled.
Steve G.
WASHER WHIRLPOOL WFW87HEDC0 Install new drain pump cycled unit test OK
Steve G.
DISHWASHER KITCHEN AID KDFE204EBL1 Unit is not draining. Remove piece of glass for the pump. Cycled;.
Steve G.
REFRIGERATOR KITCHEN AID KRFF507ESS01 Installed new freezer light installed new fan with temp sensor and main board cycled unit
Steve G.
RANGE SAMSUNG NE59J7850WG/AA Customer is having a hard time opening the complete door. Tech made an adjustment to the latch. Customer tries several times.
Steve G.
DISHWASHER LG LDT7808SS Customer states that the unit was leaking from the drain pump.
Kevin S.
WASHER WHIRLPOOL WTW7300DW0 "Unit was still having the same intermittent issue, from when i was last out on the unit. Customer claims it seems like it is doing it less however. Upon my arrival, inspected unit and called lowes corporate myself. Looking at past history on unit from other servicers as well, lowes will make contact with customer on buy out, and for me to go ahead and close the ticket."
Kevin S.
DRYER GE GTDX185ED4CC "Replaced timer, put unit into 10 min. Time mode. Unit is heating and advancing. Also noted timer knob has a crack, replaced with truck stock.; used 1 WE1M652 (TIMER KNOB) from stock"
Kevin S.
WASHER SPEED QUEEN AWNE82SP113TW01 "Replaced with new mixing valve assembly, checked and flushed lines into bucket ok. Returning old valve for parts warranty per Shari. See note"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2868TD5 Customer getting intermittent ice... found fill tube freezing at the end. Replaced with new insulated fill tube. Unit checks ok.; used 1 241920106 (FILL TUBE) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ04 Cleared out defrost drain and checks ok
Kevin M.
FREEZER MAGIC CHEF HMCF7W2 Compressor is locked up 600 System not economical to repair -
Kevin M.
REFRIGERATOR BO SAMSUNG RF220NCTABC/AA Completed sealed system job
Kevin M.
ICE MACHINE ULINE U-CLR1215S-00B Install control board and checks OK
Kevin M.
REFRIGERATOR KITCHENAID WRV986FDEM01 Called Lowe’s -Caitlin-unit has enternal leak that is nonrepairable - they will contact the customer within 2 business days
Tim R.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Checked unit over found that the unit is not defrosting. Needs a new rear evaporator cover and a control board and switch for dispenser. ; rqstng P&A on 1 W10889841 (cover-evap) and 1 W11087492 (switch) and 1 W11389712 (CONTROL), states that autho needed"
Steve G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer states that the unit stop working and customer did make the phone call to the warranty company. When tech got to the house the unit was cooling fine, and good frost pattern on the unit. Tech want to put call on hold and call the customer In a couple of days. Did advise the customer that I can not just replace parts. ; schdld next appmnt for 4/8 WED !"
Steve M.
DISHWASHER KITCHEN AID KUDC10IXWH0 5-7 yrs old in kitchen. Found unit completely dead on arrival. Removed control. Checks wiring on fuse unit powered on and continues to run drain pump only. Cannot function any touchpad controls. Recommend control panel and new fuse along with main control due to continuous drain pump running. ; rqstng P&A on 1 W10380685 (cntrl-elec) and 1 W10402110 (fuse) and 1 W10500177 (panel-cntl)
Steve M.
DRYER MAYTAG MDE9206AYW Cycling thermostat is short cycling causing timer not to advance through on auto dry; ordrd 1 WP307249 (thermostat)
Steve G.
REFRIGERATOR KITCHENAID KRFF507ESS01 Refrigerator is not cooling in the ref section. ; rqstng P&A on 1 W10843055 (CONTROL BOARD) and 1 W11033168 (harns-wire)
Steve G.
WASHER ELECTROLUX EIFLS60LTO Fabric softener is empty durning the soap time. ; rqstng P&A on 1 134964020 (housing)
Steve G.
WASHER MAYTAG MVWB835DW3 Unit in spin makes a screeching noise in spin. Found oil on the the rotor. ; rqstng P&A on 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W10915700 (stator) and 1 W10915701 (rotor)
Kevin S.
RANGE FRIGIDAIRE FPEC3077RFB "Customer claims the power burner is getting and staying too hot. Initially turned on the low setting, the single set of coils stayed on and never turned off. You can actually put on a 10” pan with 1” of water and it will start to rolling boil. Called tech line, tech seems to think everything was ok, however unit on highest setting you will see it cycle between both to single element. Order Turbo Knob #32; ordrng 1 5304501823 (knob TURBO)"
Kevin S.
WASHER MAYTAG MVWB835DW3 "Unit will not power on, unit has been unplugged for a period of time still not working. Checked proper voltage and pulled from wall. Main control has flashing green led which denotes good. Will replace ui console.; rqstng P&A on 1 W11112656 (console)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHS2655PF4 Module not Activating dispenser; rqstng P&A on 1 242270101 (MODULE )
Kevin M.
REFRIGERATOR GE PSC23SGRDSS Unit not going into defrost ordered new heater and cont brd; rqstng P&A on 1 WR51X10055 (DEF HEATER) and 1 WR55X10942P (CONT BRD )
Tim R.
DISHWASHER GE GDT655SSJ2SS Replaced the main control and the user interface. Unit powered on and started to fill with water and then shut down. Could not get a display but we had power going to the control. Called tech line and spoke with Paul. After checking voltage at the control board and voltage at the user interface he said that somewhere in the wiring harness or in your washer motor there was a short that blew the control board and user interface again. He suggested to replace the control user interface wash motor and wiring harness to be sure that it did not happen again. I called American home shield and let them know what parts we would need in order to fix the unit and they said they did not want to put that much money into it. Even with them supplying the parts. They opted to check on replacement options. Per DeAndre. Auth240JDCL
Tim R.
OVEN KENMORE 790.467096 Replaced control. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FRT18L4JBD Couldn’t find any leaks. Drain clear no water in the refrigerator base.
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US2A "Checked unit over found fill hose leaking. Fixed hose, checks ok"
Tim R.
DRYER SAMSUNG DV40J3000EW/A2 Replaced shorted heater. Checks ok; used 1 DC97-14486A () from stock
Tim R.
DRYER GE GDTP490ED5WS Replaced belt and found that the motor was shorted and would only run when the unit was having the start button held. No repair.
Tim R.
DRYER MAYTAG MVWX655DW1 Fixed broken wire to the sensors. Checks ok Auth#431YYSL
Tim R.
DISHWASHER BOSCH SHX65T55UC/02 Checked unit over found that the unit was functioning normal and no issues with the motor or drain. Customer listened to the unit while it was running and I told him it sounded normal to me for its age.