Local Reviews
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Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Customer has ice and cubes stuck, frost buildup in ice compartment. Pic attached. Customer is COD declined estimate, went ahead and defrosted unit and made visual checks of waterline etc. Added Y clips and gasket part per truck stock. Have customer to monitor.; used 1 DA82-02367A (Y CLIP) from stock"
Kevin S.
MICROWAVE GE JVM3160DF4BB Flip billing to customer. Upon inspection found wall recepticle only output 45v and not 120V. Told customer they will have to get that recepticle fixed. Collected service call fee from customer. Needs paper receipt mailed. See sticky note.
Tim R.
DRYER WHIRLPOOL WED7000DW1 "Checked unit over found melted console and fascia due to unit not shutting off. Needs new console and fascia. Not worth repairing due to cost.; rqstng P&A on 1 W10596696 (FASCIA) and 1 W10914511 (console), states that autho needed"
Tim R.
REFRIGERATOR GE PSH23PGSBBV Replaced heater. Checked ok; ordrng 1 WR51X10042(TSDN) (HEATER)
Tim R.
DISHWASHER FRIGIDAIRE FGHD2465NF1A Checked unit over found shorted vent fan. Needs vent ; ordrng 1 154773301 (vent assy)
Shawn H.
RANGE FRIGIDAIRE LFGF3052TFA Installed switch harness and ran to test. Unit ignites fine and oven heats up. Testing top burners the unit lost power again and showed F31 error. Open temp probe connector code. Temp probe is good and harness is good. Code caused by shorting control. Spoke with CC and came to determination that the spark module is internally shorting out causing power lose. Please order module. ; ordrng 1 808608804 (spark module)
Steve M.
REFRIGERATOR MAYTAG MFI2269VEM3 Unit not cooling. Main PCB is out7733859 house number; ordrd 1 WPW10310240 (cntrl-elec)
Shaun S.
DISHWASHER GE GDF520PGJ2BB order a drain pump for unit then return for repair ; ordrng 1 DRAINPUMP
Kevin S.
REFRIGERATOR KITCHEN AID KRFC604FSS00 "Upon inspection took temp readings unit is 0F in freezer and in the 60s in Frig. Found excessive frost build up in fresh food section evap in lower area. Fan making excess noise but running, assume not allowing air to circulate. Pulled up service bulletins. Unit currently at software rev 6.0.0 needs to be at 7.0.0. Ordering new evap cover and control board, per bulletin. Confirmed part numbers through DAP and called techline and they are covering parts and labor. Per s27311.; ordrng 1 W10889360 (cover-evap) and 1 W11333076 (MAIN CONTROL)"
Shaun S.
REFRIGERATOR SAMSUNG RF24R7201SR/AA "Upon arrival found that unit is making ice just fine but leaking water out of the shoot and down front of machine, unit needs service upgrade kit installed on unit; ordrng 1 UPGRADEKIT"
Kevin S.
DRYER HOTPOINT HTX24EASK0WS "Upon arrival customer had already had unit running when i got there, I would stop it, grab the inner drum move forward back and noise would go away. ; ordrng 1 WE03X25314 (bearing top asm) and 1 WE1M461 (O RING) and 1 WE1M462 (SLEEVE)"
Kevin S.
DISHWASHER SAMSUNG DW80M9550UG/AA "Upon unwrapping part found a chip in plastic area where a water hose would connect to. I dont trust using this part and will return as defective. Showed customer. Took pic and attached. Need to re-order part, talked to Shari returned to HHS 12-12-19; ordrng 1 DD97-00484A (ARM)"
Brad A.
RANGE LG LRE3061ST/00 "Found display not responding, ordered user interface and main control.; ordrng 1 UNKNOWN (USER INTERFACE/ DISPLAY) and 1 UNKNOWN (MAIN BOARD)"
Brad A.
REFRIGERATOR KENMORE 253.734623 "Found unit not going into defrost properly. Ordered timer, heater, and thermostat.; ordrng 1 UNKNOWN (DEFROST HEATER) and 1 UNKNOWN (DEFROST TIMER) and 1 UNKNOWN (DEFROST THERMOSTAT )"
Brad A.
WASHER MAYTAG MVWC565FW1 "Found lid lock not closing properly, installed new lid lock. Unit checks ok.; ordrng 1 W11307244 (latch /DN)"
Brad A.
REFRIGERATOR KITCHEN AID KRFC704FSS00 Found icemaker was not the correct part number. Reordered icemaker.; ordrng 1 W10908391 (icemaker (PW))
Tim R.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Replaced refrigerator icemaker due to motor not cycling. Replaced icemaker. Checks ok; used 1 DA97-15217D (ICE MAKER) from stock
Tim R.
RANGE BOSCH HDIP056U/1 Replaced control module checks ok.
Tim R.
RANGE KENMORE 790.7061321 Replaced parts listed. Checks ok
Tim R.
DRYER SAMSUNG DV448AEW/XAA Replaced idler. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Checked unit over found that the drain was plugged. Replaced drain. Checks ok; used 1 DA82-01415A (LEAK KIT) from stock
Tim R.
RANGE FRIGIDAIRE BGGF3042KFV Checked unit over found that both the front right center and rear right burners did not spark due to wiring chewed in half.
Tim R.
REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAW04 Replaced lights. Checks ok
Tim R.
WASHER LG WM2032HW Replaced drain pump and cleared drain hose. Checks ok; used 1 4681EA2001T (DRAIN PUMP) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRS571CIDM00 "Icemaker not producing ice due to a faulty thermal fuse on icemaker mold. Replace icemaker unit is functioning properly, recommend customer install new household water valve to up water pressure; used 1 W10251076 (ICE MAKER) from stock"
Steve M.
DISHWASHER FRIGIDAIRE FGID2466QF6A Top rack falling out of rollers. Adjusted top rail assembly. No revised replacement parts are available at this time. Unit is operating properly.
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG "Installed new icemaker and auger with y clip. Sealed iceroom and adjusted water line. Removed display to ensure iceroute is not leaking water. Took pictures of everything unit operating ok at this time L1-32019047748 Tracey @ Lowe’s ; used 1 DA82-02367A (Y CLIP), 1 DA97-12540G (AUGER), and 1 DA97-15217B (ICE MAKER) from stock"
Steve M.
DISHWASHER WHIRLPOOL WDF520PADM7 Unit not fillling due to faulty float switch. Replaced switch unit operating ok.; used 1 W10195039 (FLOAT SWITCH) from stock
Steve M.
REFRIGERATOR LG LRFVS3006D/00 Freezer light will not shut off after closing door due to magnetic sensor not installed properly from factory. Reinstalled and secured door sensor unit is operating properly
Tim R.
WASHER MAYTAG MVWX655DW1 Checked unit over found that unit needed in main control due to multiple lights not lighting up in unit only running on rinse and spin. Not economical to repair per Warrantech. Per Shari....
Steve M.
RANGE SAMSUNG NX58J5600SG/AA Installed new left front regulator and right front igniter.
Steve M.
WASHER MAYTAG MVWC555DW1 "Unit has a clunky noise during final spin cycle. Spoke to Stacey at Lowe’s lid rust not covered. Installed new actuator and clutch. ; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Steve M.
WASHER GE XXXX Installed washer
Shawn H.
DISHWASHER SAMSUNG DW80F600UTS/AA Unit is 4 years old. Upon arrival customer stated that they reset the power last night and unit now won’t act up. Customer stated that smart and normal lights flashed when this occurred. This is a heater error code. Put unit into diagnostics and found heater relay not closing and sending power to heater. Unit needs main PCB. Customer does not wish to repair.
Shawn H.
DRYER MAYTAG MEDC215EW0 "Customer states that flex duct caught fire and they unplugged unit. Removed back panel and inspected. All fuses, thermostats, and heater are good. Removed blower housing and found large amount of lint trapped. Removed lint from housing and ran unit to test. Unit heats fine and cycles as it should. Has good air flow to exterior of home. Advised customer to replace flex duct due to holes. All ok otherwise."
Shawn H.
WASHER ELECTROLUX EFLS527UIW0 Installed new latch and door lock. Ran unit in rinse and spin cycle to test. All ok. Unit operates as it should.
Shawn H.
DISHWASHER GE GSD980X-01 Upon arrival found unit with water in the sump. Ran unit to test drain solenoid. Drain solenoid opens but only momentarily. Can manually hold open valve and unit will drain. Solenoid tests good at 40 ohms. Voltage is dropping out from timer to drain solenoid. Unit won’t drain because of this. Unit needs timer. Timer is NLA. No repair possible.
Shaun S.
WASHER GE GTW460ASJ8WW "Removed and replaced lid lock on unit, ran and checked out, unit checks ok upon techs departure"
Shaun S.
DRYER LG DLE1501W "Removed and replaced parts on unit, ran and check out, unit checks ok"
Shawn H.
WASHER LG WM2301HR Upon arrival found unit with water in tub. Vacuumed out water and forced unit into drain. Pump is getting voltage but impeller isn’t moving. Replaced pump and ran to test. All ok. Unit drains out fine now. Advised customer on maintenance and care. ; used 1 4681EA2001T (DRAIN PUMP) from stock
Kevin S.
REFRIGERATOR FRIGIDAIRE LGHB2867PFGA "Replaced parts, made sure fans are working, changed out display, unit was cooling down. Told customer to monitor. Unit checks ok upon departure."
Kevin S.
MICROWAVE OVEN FRIGIDAIRE FGMV17WNVFA "Upon arrival unit had display, lights and vent fan all worked. When trying to heat unit would run just 3 secs then quit each time. Removed unit, opened up casing. Checked all wiring connections in unit. Checked make sure 120v at outlet was good. Possible loose wiring, plugged back in pushed each button on control to make sure no bad panel. Put in cup of water and heated 30s... cup heated ok, did this three more times with cold water. Then tested unit for 3 mins. Unit was heating and running ok. Told customer to continue to monitor."
Kevin S.
REFRIGERATOR FRIGIDAIRE FFFH20F2QWC "Customer claimed when they checked on it Sunday evening, unit was off and not running, claims neither fan nor compressor was running. Ice cube trays was partially frozen. Customer tried to turn unit back off and on and wouldnt come, so she took food to neighbors and after first trip came back and unit was running. Upon arrival unit was plugged in but turned off, went ahead and replaced cold control and turned on unit. Let it run for 15 mins. Checked for frost pattern. Took quick check on temps in bottom unit read around zero. Told customer to continue to monitor."
Shaun S.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA "Upon arrival found unit completely thawed out with no ice build up inside of imk at all, tech adjusted water spout more as was asked to do by other tech seeing same issue"
Kevin S.
MICROWAVE FRIGIDAIRE FFCE2278LS "Removed microwave door, had to disassemble without too much trouble. Used dawn dish soap to clean. Unit checks ok. "
Kevin M.
REFRIGERATOR SAMSUNG RFG297HDRS/XAA Filter housing needs replaced solenoid not activating
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 Adjusted guide on the IMk and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2312TF2 Ice maker heater was out and waterline wasn’t quite seated in water valve; used 1 241798224 (ICE MAKER) from stock
Kevin S.
DISHWASHER GE GDF610PGJ4BB "Replaced parts, wiped up most of the soap and lime buildup around the door. Put some white vinegar in a coffee mug and set unit to normal sani cycle to help clean up the dishwasher. Checked made sure again no leaks unit checks ok."
Kevin M.
REFRIGERATOR GENERAL ELECTRIC CFE29TSDFSS Adjusted the door and tightened the door handle and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHG2251TF0 Installed tower, all operations check ok upon tech departure
Kevin S.
DISHWASHER FRIGIDAIRE FGID2466QF7A Found wire off drain pump, secured. Test. All operations check ok upon tech departure.
Brad A.
DRYER AMANA NED4655EW1 "Found timer not turning unit off, installed new timer. Unit checks ok. Estimate approved by Rent a center."
Kevin M.
REFRIGERATOR KITCHENAID WRV986FDEM01 Installed cont brds per tech line and checks ok
Brad A.
DISHWASHER BOSCH SHE68T55UC/03 "Found springs broken on door, installed new spring kit. Unit checks ok."
Tim R.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA
Tim R.
WASHER KENMORE 796.4147321 Checked unit over found that the tub bearings were completely shot. Dragging super bad. Worn into door boot. Unit 7 years old in laundry room. No worth repair.; rqstng P&A on 1 AJQ54138207 (SPIN BASKET) and 1 AJQ73413802 (REAR TUB) and 1 MCK47123502 (FRONT TUB) and 1 MDS47123605 (DOOR BOOT)
Tim R.
DISHWASHER WHIRLPOOL WDT790SAYM0 Unit needs new wash motor and door spring. About 7 years old in the kitchen ; rqstng P&A on 1 W10482502 (pump&motor)
Tim R.
DISHWASHER BOSCH SHXM4AY55N/01 Replaced drain pump checks ok.; ordrng 1 #####(TSDN) (DRAIN PUMP)
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2740PEAA Display is out; ordrd 1 242058229 (user interface)
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A Upon arrival customer stated that unit makes ice and fills bucket but won’t dispense. Removed bucket and found auger broken free keeping ice from moving. Also found display missing segments. Unit needs ice bucket and display. ; rqstng P&A on 1 242058229 (user interface) and 1 242093006 (ice container assy)
Shawn H.
DISHWASHER FRIGIDAIRE FGIP2468UF0A Upon arrival found unit showing ER code. This is a shorted keypad. Removed console to inspect. Found signs of moisture on the start button causing short. Unit needs touchpad and console. Console has a crack in it allowing moisture in. ; ordrng 1 5304517587 (SWITCH ASSEMBLY ) and 1 5304520008 (CONSOLE ASSEMBLY )
Shawn H.
WASHER MAYTAG MVWC400XW4 "F7E6 motor fault, F2E1 stuck key, and F5E1 lid switch fault codes present. Ran unit in automatic diagnostics and it finished fine with no issues, ran unit in manual diagnostics to test motor and it gets to full speed fine and agitates fine. Cleared error codes and ran calibration. Checked motor windings and they are within spec. Ran normal cycle to test. Unit operated fine at this time. Control has an intermittent short for the motor causing errors. Unit needs main control. Unit is 7 years old in basement. Collected deductible by check. ; rqstng P&A on 1 W10480274 (cntrl-elec)"
Shawn H.
WASHER WHIRLPOOL LXR9445JQ0 "Unit is 19 years old in basement. Upon arrival customer states unit won’t drain, agitates poorly, and won’t spin. Found lid switch broken keeping unit from draining and spinning. Poor agitation is due to worn dog agits. When in spin with a large load the machine is slow to start and doesn’t get up to speed. Drive tube/clutch is worn. Unit needs drive tube, dog agits, and lid switch. Authorization #619BAMC; rqstng P&A on 1 3949247 (switch,lid) and 1 80040 (agitator dogs) and 1 W10820043 (brake & drive tube)"
Shaun S.
OVEN KENMORE 790.7751381 "Found that unit has a faulty door lock assm, needs replaced ; ordrng 1 316464300 (latch motor)"
Shaun S.
WASHER LG WT7300CW/01 "Upon arrival found that unit has a defective user interface and defective main board also, unit has power to board but not responding; ordrng 1 MAINBOARD and 1 USERINTERFACE"
Shaun S.
DRYER SAMSUNG DV45K7600EW/A3 "Upon arrival found that motor is gone bad on unit, has a terrible odor when running also only runs about 10 seconds then cuts out; ordrng 1 MOTORASSM"
Brad A.
WASHER LG WM2501HVA Customer did not answer phone or door.; saved tckt
Shaun S.
REFRIGERATOR MAYTAG MSD2356AEW Removed and replaced parts on unit now found that yoke and motor needs replaced ; ordrng 1 MOTOR and 1 YOKE
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDSSR/AA Error code for ff fan ordered new ff fan motor paid in full; ordrng 1 DA97-16028B (FF FAN ASSY)
Brad A.
WASHER SAMSUNG WF45M5500AZ/A5 "Found display does not come on, ordered main board and user interface.; ordrng 1 UNKNOWN (MAIN BOARD) and 1 UNKNOWN (USER INTERFACE)"
Brad A.
MICROWAVE LG LMV1762ST/01 "Found magnetron out of ohm range, ordered magnetron.; ordrng 1 UNKNOWN (MAGNETRON)"
Brad A.
REFRIGERATOR SAMSUNG RF34H9950S4/AA "Installed new auger, filter housing, and drain tube. Customer brought up display on door not working while I was there. Called Lowes to check if it would be covered after warranty has expired. Lowes authorized; ordrng 1 DA97-14793A (ASSEMBLY PBA DISPLAY)"
Brad A.
RANGE WHIRLPOOL WEG750H0HZ "Found unit has distorted display, will not respond when trying to cancel bake cycle. Ordered main board and user interface. Located in the kitchen. Manufactured 6/2018.; rqstng P&A on 1 W10868154 (cntrl-elec) and 1 W10869383 (console), states that autho needed"
Tim R.
WASHER FRIGIDAIRE FWX223LBSS Found leaking hose on drain pump. Fixed hose. Checks ok.
Tim R.
WASHER ELECTROLUX EFLS517SIW0 Checked unit over found minor noise from bearings. Instructed customer to get isolators for feet due to second story and lots of give in floor. Adjusted door. Checks ok
Tim R.
DISHWASHER WHIRLPOOL WDT710PAHW1 Checked unit over found no issues. Problem was customer thought that the unit shouldn’t have any water at all in the dishwasher ever and that's not the case. Checks ok
Tim R.
DISHWASHER GE GDF510PSJ2SS Replaced leaking fill valve. Checks ok; pckd up 1 WD15X24213 (valve water asm)
Tim R.
WASHER LG WM2101HW Replaced drain pump on stacked. Checks ok.; used 1 4681EA2001T (DRAIN PUMP) from stock
Tim R.
WASHER SAMSUNG WA40J3000AW/AA Checked unit over found a broken wire on capacitor. Repaired wire. Checks ok.
Tim R.
RANGE LG LSE4616BD/00 Checked unit over found that the unit wasn’t heating up correctly. Found poor connection on sensor causing it to not heat up properly. Fixed connection. Checks ok.
Tim R.
RANGE - GAS FRIGIDAIRE LFGF3052TFC Adjusted front right burner. Checks ok
Tim R.
WASHER WHIRLPOOL WFW9200SQ02 Needs complete tub assembly. No repair. Due to cost.
Tim R.
WASHER BOSCH WFMC2201UC/16 Installed new spring checks OK
Tim R.
DRYER SAMSUNG DV40J3000EW/A3 Adjusted door hinge so door would close properly.
Steve M.
WASHER WHIRLPOOL WTW4816FW2 F8E1 error. Long fill error code due to a kink in the pressure hose to control. Repositioned the hose to prevent future possibilities of the line linking again. Unit operating ok.
Shawn H.
WASHER SAMSUNG n/a Upon arrival found unit tub full of water. Vacuumed out water and ran to test. Pump has voltage but isn’t moving water. Removed pump and found child’s sock blocking pump. Removed and ran to test. All ok. Unit is draining fine now.
Steve M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Found leak at factory filter drier. Installed new filter. Pressure tested and charged. Unit cooling in freezer properly.
Shawn H.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Installed new door. All ok.
Shawn H.
RANGE WHIRLPOOL WFG505M0BS3 Installed new control and ran to test. All ok. Unit preheats to 350 with no issues. All functions of control work as they should.
Steve M.
DRYER SAMSUNG DV48H7400EW/A2 "Unit is noisy while running. Found broken drum support roller and idler pulley seizing up. Replaced both parts listed. Unit operating properly.; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (ROLLER) from stock"
Shawn H.
RANGE THERMADOR PODMW301J/01 Installed all provided parts and ran to test. All ok. No more noise and unit heats fine.
Shaun S.
DISHWASHER GE GDF520PGJ2BB "Removed and replaced drain hose on unit, ran and checked out, unit checks ok"
Shaun S.
WASHER SPEED QUEEN TE7000WN "Removed and replaced cover and ring on unit, ran and checked out, unit checks upon techs departure"
Kevin S.
WASHER GE GLWN2800D2WS "Upon inspection put unit into a small wash load. Unit filled and agitated. Unit bearing and transmission is shot. Put unit into a drain and spin, loud roaring noise. Gathered parts needed for unit. Called into Lowes for autho, declined the repair and will reach out to customer in two business days.."
Shaun S.
OVEN GENERAL ELECTRIC J KP270D1AD "Removed and replaced bad bake element on oven, ran and checked out, unit check ok"
Shaun S.
DISHWASHER WHIRLPOOL WDT710PAYM5 "Removed and replaced parts on unit, ran and checked out, unit checks ok"
Kevin S.
DISHWASHER FRIGIDAIRE FGID2466QD1A "Customer had ran a quick wash cycle on a saturday empty, unit was still leaking to the floor. Upon arrival removed outer door panel. On the left hand side of outer door panel the metal guide is off... outer door panel skin off slightly but is not any issue to leaking. With outer skin off ran unit in quick wash. Observed and adjusted tub seal and lower door seal as needed. Let unit run through entire quick wash cycle, at times water will come around and drain back through weep holes in bottom seal but NO water has flooded over lip of DW basin. Made sure no water was leaking or overflowing to the flow. Took initial video. Told customer, continue to monitor."
Kevin S.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Replaced parts. Made sure water line was adjusted per bulletin. Unit checks ok.
Shaun S.
WASHER WHIRLPOOL WTW5500XW0 "Upon arrival found that unit has a bad main board, will not program or run proper diag test, looked up price of board with customer, $294.04, customer declined repairs"
Kevin S.
RANGE GE PS960SL4SS Replaced main control. Set unit so that both ovens were preheating and tested cooktop burners at same time. Unit checks ok. Showed customer.
Kevin S.
DRYER SPEED QUEEN DR3000WE "Replaced console overlay panel for dryer. No part in system no part number on box. Had customer take a look at when finished, checks ok. Pic attached."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1222QM Compressor intermittently working 600 system we don’t service plus wouldn’t be worth fixing please send cust a receipt
Kevin M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 "Found the end of the fill tube frozen up again. Pulled out icemaker fill tube, it appears it has been replaced but there was no tape on it. These fill tubes require the end to be tape or new part comes pre taped per frigidaire. Put in new fill tube and explained the process to the customer. Unit checks ok.; used 1 241920106 (FILL TUBE) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Installed filter housing per Samsung
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR2021TS2 Installed new EVAP fan and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111WW/AA Fan assy is locked called warrantech for auth Christy -okd installed part and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Def drain was plugged up adjusted and checks ok
Tim R.
REFRIG/SIDE-BY-S BOSCH B26FT80SNS/06 "Checked unit over found freezer not defrosting correctly. Ordering complete defrost components and fan. All of these parts had previously been replaced by Beavercreek appliance, customer attempting to get unit replaced. ; rqstng P&A on 1 00618543 (DEFROST THERMOSTAT) and 1 00649619 (FREEZER FAN) and 1 00677518 (HEATER) and 1 12010276 (PCB CONTROL), states that autho needed"
Brad A.
MICROWAVE GE JVM7195RF1SS "Installed new control panel and main board, unit checks ok."
Steve M.
RANGE GE FCRG3005AWA Clock assembly needs replaced ; ordrng 1 5304521341 (CLOCK ASSEMBLY )
Tim R.
WASHER SAMSUNG WF56H9100AW/A2 "Checked unit over found bearing completely locked up and seized to shaft. Rubber boot melted and unit wouldn’t run through cycle. Needs tub and boot and control. ; rqstng P&A on 1 DC64-03067A (DOOR BOOT) and 1 DC92-01803B (CONTROL) and 1 DC97-18235A (SPIN BASKET) and 1 DC97-18247A (REAR TUB) and 1 DC97-18934A (FRONT TUB), states that autho needed"
Tim R.
DISHWASHER WHIRLPOOL WDT720PADM2 Preordering parts. Customer ok; ordrng 4 W11157085 (wheel-uper)s
Brad A.
WASHER WHIRLPOOL WTW8040DW0 Installed new washplate and transmission. Unit is working properly.
Brad A.
MICROWAVE OVEN LG LMV2031SW/00 Installed new control board and fan. Unit checks ok.
Brad A.
DRYER MAYTAG MDE9700AYW "Found heating element open, customer considering repair."
Shawn H.
WASHER AMANA NTW4651BQ1 F7E6 motor fault code present. No other codes. Ran unit in diagnostics and it won’t agitate fully. Checked and found ccw windings out of spec. Noise is from the motor and it won’t complete the cycle because it won’t get to full spin speed. Unit needs motor and capacitor. ; ordrng 1 W10677715 (motor-drve) and 1 W11158830 (capacitor)
Shawn H.
DRYER - ELECTRIC LG DLEX4370W Spoke with customer and they have been running unit on a short flex line out the adjacent window and D80 code is still present. Machine has good air flow. Unit needs main control. ; ordrng 1 EBR83258901 (PCB)
Shawn H.
WASHER ELECTROLUX EFLS527UIW0 Upon arrival found door catch broken keeping door from closing. Unit needs door latch. Checked unit for error codes and only code present is E41 control board thinks door is open. ; ordrng 1 5304505088 (latch)
Shawn H.
DISHWASHER FRIGIDAIRE FFBD2411NW6B Unit is 4 years old. Upon arrival found unit with water in sump area. Cleared water and checked for blockages in sump; none found. Ran unit in rinse cycle to test. Cancelled cycle to force drain. Pump is getting voltage and moving but won’t move water. Removed drain hose and found blockage in hose causing no drain. Can not clear blockage. Unit needs drain hose. When inspecting the drain hose under the sink I noticed the dishwasher was connected to the cold water line and the line for the ice maker was hooked to the hot. Informed customer of this and advised them it needs repaired to improve performance of dishwasher and refrigerator ice maker. Please order hose.; ordrng 1 807117001 (hose)
Shaun S.
DRYER SAMSUNG DV56H9000EP/A2 "Upon arrival found that unit has a defective blower wheel, wheel is stripped out and not rotating properly ; ordrng 1 BLOWERWHEEL"
Shaun S.
DRYER SPEED QUEEN ADEE9RGS175TW01 "Upon arrival ran and tested unit, checked components and found that unit has a defective element; ordrng 1 D510329P (ELEMENT)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 "Upon inspection the customer noted the ice bucket was cracked, ice will not dispense. The bucket had ice that has frozen into a giant ball, suspect leak in the icemaker tray dripping down into the ice causing this to clump together. Ordering one new bucket and icemaker. Pics attached.; rqstng P&A on 1 243297609 (ICEMAKER) and 1 5304504446 (ice container assy)"
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHG2251TF0 Damper not closing properly ; ordrng 1 5304508008 (gasket) and 1 5304508009 (AIR TOWER)
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Error codes 22 25 & 40 22-ff and 25 def ff 40-ice room fan; rqstng P&A on 1 DA82-02367A (CLIPS) and 1 DA96-00842A (DEF HEATER) and 1 DA97-13757A (FF FAN ) and 1 DA97-14474C (CONT) and 1 DA97-15217D (IMK), states that autho needed"
Kevin M.
REFRIGERATOR SAMSUNG RF22KREDBSR/AA Unit needs repaired per IMk bulletin; ordrng 1 DA82-02671A (IMK KIT)
Brad A.
DISHWASHER LG LDT7808BM Found door latch not connecting properly. Unit will not start cycle. Ordered latch and main control.; ordrng 1 UNKNOWN (MAIN CONTROL BOARD) and 1 UNKNOWN (DOOR LATCH)
Brad A.
DISHWASHER LG LDP6809BD Found water valve not opening properly. Installed new valve.; ordrng 1 UNKNOWN (WATER VALVE / DN)
Brad A.
WASHER MAYTAG MVWC555DW Did not answer door or phone. Will need to reschedule.; saved tckt
Brad A.
DISHWASHER FRIGIDAIRE FFBD2406NS10B "Found motor not turning with proper voltage applied. Found tub seal not sealing properly. Ordered seal and motor. Located in the kitchen, manufactured 9/2017; ordrng 1 154827601 (gasket) and 1 154844301 (motor & pump assy)"
Brad A.
RANGE SAMSUNG NE59J7630SG/AA "Found display distorted, ordered new display.; ordrng 1 UNKNOWN (DISPLAY)"
Tim R.
WASHER MAYTAG MVWB835DW0 Checked unit over had no error code and unit ran through test cycle fine with no issues. Explained to the customer that the time will change and add time depending on how much is in the washer. That it’s normal to add time on big loads.
Tim R.
RANGE FRIGIDAIRE LFEF3054TFG Replaced main control and overlay. Checks ok.; pckd up 1 316419146 (OVERLAY ) and 1 5304508924 (CONTROL )
Tim R.
WASHER MAYTAG LAT8840BAW Locked up transmission. No repair.
Tim R.
REFRIG/SIDE-BY-S SAMSUNG RF25HMEDBBC/AA Replaced icemaker. Checks ok; pckd up 1 DA97-15217B (ICEMAKER )
Tim R.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTW "Replaced door switches. Checks ok; used 1 5304509459 (MICRO SWITCH), and 1 5304509460 (MICRO SWITCH) from stock"
Tim R.
DISHWASHER SAMSUNG DW80H9930US/AA "Checked unit over found that the supply line for the dishwasher was leaking, instructed customer to replace water line."
Shawn H.
REFRIG/SIDE-BY-S MAYTAG MFI2569VEM4 Installed all provided parts and ran diagnostics to test. All thermistors show good and are within spec for current temps. Advised customer unit would be back to normal temps within 24 hours.
Tim R.
REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAW04 Needs light customer to have son replace them. No repair.
Tim R.
DRYER SAMSUNG DVE45N5300F/A3 Replaced shorted heater. Checks ok. Could not re-install vent due to it being too short and the location of the dryer instructed customer to replace vent hose. Old vent hose was crushed; used 1 DC97-14486A (ELEMENT) from stock
Tim R.
DRYER - ELECTRIC SAMSUNG DV5471AEP/XAA "Checked unit over found that the unit was continuously running. Reset and reprogrammed control, checks ok"
Steve M.
RANGE FRIGIDAIRE FFEF3054TSH Tested unit after 40 minutes of preheat. Found unit about 17 hotter than set temp. Installed a new temp probe. Unit operating properly. All elements cycling back n forth properly. ; used 1 316490003 (OVEN SENSOR) from stock
Steve M.
RANGE - ELECTRIC GENERAL ELECTRIC JB655FK3DS Clock assembly not working. Found loose neutral wire on control.Tested all functions of stove unit operating ok.
Steve M.
WASHER WHIRLPOOL WTW6600SG1 Installed new main board. Unit is now filling with water. Found tub drive seized. Removed agitator to break loose assembly. Any other issues will need to be paid for by homeowner.
Steve M.
MICROWAVE GE PEB7227AN1DD Installed new door latch. Unit is operating properly
Shawn H.
DRYER - ELECTRIC KENMORE 402.8903201 Upon arrival found unit would start but no heat. Removed front and checked thermal fuse. Thermal fuse is shorted open and wires to thermal fuse are damaged from heat. Unit needs thermal fuse and wires repaired. Thermostat and heater test good. Installed new thermal fuse and repaired wires. Ran unit to test. All ok. Heats fine now. ; used 1 DC96-00887C (BRACKET) from stock
Steve M.
REFRIGERATOR SAMSUNG RF24R7201SR/AA Installed new door.
Shaun S.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA "Removed and replaced parts on unit, ran and checked out, unit checks ok"
Shawn H.
DRYER - ELECTRIC LG DLE1310W Upon arrival found unit would run but shut down mid cycle. Checked over and found motor going into thermal overload. Unit would need drive motor. Customer wants to think on repair and will call in if they wish to proceed.
Kevin S.
DISHWASHER BOSCH SHEM3AY52N/24
Kevin S.
REFRIGERATOR KENMORE 106.5112221 "Replaced freezer door switch.''
Shawn H.
MICROWAVE GE JES2051DN4WW "Found unit plugged in and would run but no heat. Removed top and ran to test. Not getting voltage to hv transformer. All switches are good. HV transformer, magnetron, diode, thermal fuse, and capacitor are all good. Unit needs main control. Part is not available from GE. This unit is a non repairable. Advised customer to take unit back to Drexler Appliance where she purchased it and have it exchanged."
Shawn H.
WASHER GE GTW335ASN0WW Upon arrival found unit plugged in with no error codes. Ran unit through diagnostics test with no issues. Unit agitates and spins fine. Customer states that when it is slow to agitate it sounds like it’s dragging. Could not duplicate noise. Checked for firmware updates and updated system. Ran speed wash to test and it functions as it should.
Shaun S.
DISHWASHER GE GDT72055FOSS "Upon arrival found that unit has a lot of debris in water, customer running multiple clean cycles on unit with no help, tech inquiried about new spray arms and sump assm, lower spray arm on back order till end of January, an sump assm was NLA as of April of this year"
Shaun S.
RANGE LG LSD4913ST/00 "Upon arrival found that unit is operating normally with no issue, tech checked all burners and oven for proper ignition, unit checks ok upon techs departure"
Shaun S.
RANGE - ELECTRIC GENERAL ELECTRIC J SP2680W3AD "Removed and replaced bake element on unit along with new terminal block for left rear burner, unit checks ok upon techs departure"
Shaun S.
REFRIGERATOR HOTPOINT 1111 "Upon arrival found that unit has a drain that is froze over, tech cleared drain and all ice build up, ran and checked out unit checks ok---Model and serial number non legible please see quick pic for picture of tag"
Steve M.
WASHER MAYTAG MVWC555DW1 Loud clunk noise. ; saved tckt
Kevin M.
REFRIGERATOR GE TPX24SPBABS Unit need TSTAT that is NLA
Kevin S.
OVEN SAMSUNG FE-R300SB/XAA "Replaced bake element. Set unit to Bake 350F. Let unit preheat, had a baking stone set on middle rack and took temp with heat gun."
Tim R.
MICROWAVE GE JVM1850CH01 Checked unit over found shorted magnetron and control. Needs new mag and control due to no heat. Unit 15-20 years old white. In the kitchen. Microwave has to be removed to fix. ; rqstng P&A on 1 WB27X10370 (microwave magnetron) and 1 WB27X10603 (microwave control bo)
Tim R.
RANGE - ELECTRIC SAMSUNG NF59J3420SS/AA "Cook top light won’t go off. Please order following parts.; rqstng P&A on 2 DG44-01001A (BURNER SWITCH )s and 2 DG44-01008A (SWITCHES )s and 1 DG47-00043B(PW) (BURNER) and 1 DG47-00056A(PW) (BURNER), states that autho needed"
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Installed new dye drier and recharged unit has a good frost pattern ; used 1 5303918358 (DRIER FILTER) from stock
Steve M.
RANGE SAMSUNG NX58J5600SG/AA Need new igniter and regulator; ordrd 1 DG94-00602A (IGNITER ) and 1 DG94-00933B (REGULATOR)
Kevin S.
WASHER SAMSUNG WF42H5200AP/A2 "Replaced door latch mechanism, and tested unit is locking ok. Door does latch and unit will lock properly."
Steve M.
REFRIGERATOR MAYTAG MFX2876DRH00 Unit not cooling properly. Defrost issue. Needs control; ordrd 1 W10864260 (cntrl-elec)
Steve M.
RANGE FRIGIDAIRE n/a Broiler is not lighting. Need igniter and selector switch; ordrng 1 5304493649 (OVEN SELECTOR ) and 1 5304506545 (ignitor)
Kevin M.
REFRIGERATOR WHIRLPOOL GC3PHEXNS00 Ice maker is locked up replaced IMk and checks ok; used 1 2198597 (ICE MAKER) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 IMk is leaking replaced IMk and checks ok; used 1 W10884390 (ICE MAKER) from stock
Steve M.
WASHER SAMSUNG WA56H9000AP/A2 Unit operating ok; ordrng 1 DC96-01703H (PRESSURE SENSOR (TS))
Shawn H.
RANGE FRIGIDAIRE LFGF3052TFA "Upon arrival found unit plugged in clock flashing. Set clock and set unit to bake to test. Unit ignites fine. Customer stated that when using the smaller burners the control resets. Ran left front burner and control reset as if it had a power failure. Removed back and inspected for shorted wires or loose connections. None found. No shorts to ground, gfci outlet is good. Ran unit and moved wires around switches and found switch shorting out causing power failure. Unit needs switch harness. ; ordrng 1 5304506556 (harness)"
Brad A.
WASHER WHIRLPOOL WTW5000DW1 Installed new washplate and hub kit. Unit is working properly.
Brad A.
WASHER MAYTAG MVWB865GW0 "Installed new stator, rotor, and gearcase. Unit is working properly."
Shaun S.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA "Found bucket frozen in place, customer to let unit thaw out and will return for repair ; saved tckt"
Kevin M.
REFRIGERATOR BO GENERAL ELECTRIC GFE28HMHCSS Install new fan motor and checks OK
Shawn H.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Upon arrival found ice maker stuck mid cycle. Ice maker has ice in it but won’t dump. Forced unit into cycle and mold heater isn’t warming to free cubes. Unit needs another ice maker. ; ordrng 1 241798233 (IMK(PW))
Steve M.
RANGE THERMADOR PRL486GDH/16 Heard sizzling noise. Removed cook top to find burnt control board due to mice. Both ovens do not work. Need both controls; ordrd 2 00709785 (MAIN BOARD)s
Brad A.
DRYER SAMSUNG DV400EWHDWR/AA "Found idler pulley squealing, Installed new pulley, unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Brad A.
OVEN GE PGS960BEL1TS "Installed igniter’s, unit is working properly."
Shaun S.
RANGE GE JB655SK4SS "Upon arrival found that customer was doing a self clean on oven and tech in able to make repairs due to unit being extremely hot, call will needs to be rescheduled ; saved tckt"
Shaun S.
DOUBLE WALL OVEN SAMSUNG NE59J7850WS/AA Pin connection on part provided was not correct on unit; saved tckt
Kevin S.
WASHER SAMSUNG WA50M7450AP/A4 "Upon arrival unit not draining. Unplugged unit for a few. Then put unit into a spin drain mode, unit drain pump is completely dead. ; ordrng 1 DC97-19289B (DRAIN PUMP)"
Kevin S.
REFRIGERATOR KITCHENAID WRV986FDEM00 " No noticeable frost buildup, evap fans are running. Customer stated never really noticed any issue with temps getting warm when it has been running. main control and power board issue. Customer has noticed issue with upper icemaker in the past they had currently kept it turned off. . ; rqstng P&A on 1 WPW10624574 (cntrl-elec POWER SUPPLY) and 1 WPW10675033 (cntrl-elec MAIN)"
Kevin M.
REFRIGERATOR KITCHENAID WRV986FDEM01 Not going into def and needs adp ; rqstng P&A on 1 W10698555 (cover) and 1 W10811365 (cntrl-elec) and 1 W10864518 (adapter)
Brad A.
REFRIGERATOR KITCHENAID WRV986FDEM00 "Found unit freezing up in the fresh food section. Ordered main control. Located in the kitchen, manufactured 10/2015; rqstng P&A on 1 WPW10675033 (cntrl-elec)"
Brad A.
REFRIGERATOR GENERAL ELECTRIC ETS22XBMBRWW "Found fresh food and freezer door gaskets not sealing properly, found unit not defrosting properly. Ordered gaskets, defrost heater and sensor. Located in the garage, manufactured 2002; rqstng P&A on 1 WR24X10076 (gasket ltm fz door) and 1 WR24X10077 (refrigerator fresh f) and 1 WR51X10038 (heater def asm) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X10942P (board asm main contr)"
Brad A.
RANGE LG LRE3061ST "Found unit will not power on, ordered main control and user interface.; ordrng 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (DISPLAY/ USER INTERFACE)"
Tim R.
DRYER WHIRLPOOL TEDS840JQ2 Replaced shorted door switch. Checks ok; used 1 W10569603 (DOOR SWITCH) from stock
Tim R.
DRYER SAMSUNG DV48J7770EP/A2 "Replaced idler and rollers. Checks ok; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (ROLLER) from stock"
Tim R.
DISHWASHER GE GDF610PMJ2ES Replaced parts listed. Checks ok
Tim R.
DISHWASHER GENERAL ELECTRIC GLD5664V00SS "Checked unit over found dishwasher not cleaning well. Unit filling with hot water, wash motor sounds strong and spraying water through both spray arms. Instructed customer on pod usage and dishwasher cleaning. Customer had silver wear rack blocking spray arms. Fixed rack. Checks ok."
Tim R.
REFRIGERATOR SAMSUNG RF28R7351SR/AA Replaced doors. Checks ok -
Tim R.
DISHWASHER MAYTAG MDB6769AWS1 Cleared error code indicating water not coming in at the correct temperature. Instructed customer to run warm water before start due to coming in really cold. Customer understands. Checks ok
Tim R.
DRYER - ELECTRIC LG DLEX347DV Cleaned out lint duck and installed new lint filter. Checks ok.
Tim R.
DISHWASHER HOTPOINT HDA2100V35CC Replaced door gasket. Checks ok
Tim R.
REFRIGERATOR KENMORE 795.775736 Replace water filter. Checks ok.
Steve M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Calya approved additional parts. Auger assembly. Installed new filter housing, ice bucket and auger motor assembly. Sealed ice room and took all pictures of updates and parts installed.; used 1 DA97-12540G (AUGER) from stock"
Steve M.
WASHER WHIRLPOOL WFW9150WW00 Unit not draining. Needs drain pump. Installed new drain pump. Unit running ok.
Steve M.
REFRIGERATOR LG LMXS30796D/00 Glass door not sealing properly. Removed and flipped door gasket. Unit sealing properly.