Local Reviews
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Tim R.
DISHWASHER WHIRLPOOL WDT710PAYB6 Checked unit over found that the unit had a mass amount of soap build up in the dishwasher. Cleared soap and instructed customer. Replaced tub seal. Checks ok
Tim R.
WASHER-DRYER COM HAIER HLC1700AXW Customer said Carmichaels has been out atleast 3 times to replace the control board and keep telling him that it is the incorrect control board. Original issue was giving the customer an F something error code. Now the unit will not power on at all and the control board is disconnected at the moment by previous service so we donÍt even know how to reconnected new control. We arenÍt going to service unit due to previous service having already attempted multiple repairs and only made it worse now that unit is completely dead.
Tim R.
DRYER MAYTAG MGDC300XW1 Checked unit over found that the motor was shorted out. Needs new motor. No repair.
Tim R.
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Replaced icemaker and cleared ice build up. Checks ok.; used 1 243297609 (IMK) from stock
Tim R.
RANGE ROPER S9507X2 Checked unit over found shorted control. Parts is NLA 4342969. No repair possible. Called Linda and let her know what was going on. Bill for service charge
Tim R.
REFRIGERATOR FRIGIDAIRE FGHS2655PF4 Replaced ice bucket. Checks ok
Tim R.
DISHWASHER KITCHENAID KDTE204DSS0 Checked unit over found touchpad was good and unit had proper voltage going to main control board. No power feeding display. Replaced main control tested unit checks OK
Tim R.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced icemaker and wring. Checks ok
Tim R.
DISHWASHER MAYTAG MDB8959SBS3 Needs main control and display along with washer motor due to shortage in components. Unit is 6-8 years old located in kitchen in poor condition. Not worth repairing due to cost. Brand new unit only 400 dollars also dishwasher extremely nasty due to water setting int it for months.; rqstng P&A on 1 W10475780 (panel-cntl) and 1 W10595568 (cntrl-elec) and 1 W10780877 (pump&motor)
Tim R.
WASHER LG WT1101CW Removed and cleaned under agitator plate and tightened down agitator. Instructed customer on cleaning of unit and sediment build up.
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814TW8 Replaced defrost timer. Checks ok; pckd up 1 241705102 (timer-defrost)
Tim R.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Replaced icemaker. Checks ok; pckd up 1 243297606 (ice maker)
Tim R.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Checks unit over fond unit leaking from water filter area. Fixed leaking water connection at filter base. Checks ok.
Tim R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Needs shelf glass.; ordrng 1 W11133665 (shelf-glas)
Tim R.
RANGE MAGIC CHEF CGR3742ADW Checked unit over found no issues unit lite good and didnÍt have any type of gas smell. When we shut the unit off the gas shut off no problem and couldnÍt find any leaks. Told customer we ask AHS for a second opinion to satisfy customer
Tim R.
REFRIGERATOR WHIRLPOOL PSD2350DRW Checked unit over found unit needs new condenser motor. No repair per customer.
Tim R.
LAUNDRY CENTER FRIGIDAIRE FEX831CS0 Checked unit over found that the vent in the rear has come off and causing loud fan noise. Reattached vent. Checks ok.
Tim R.
DISHWASHER GENERAL ELECTRIC CDT725SSF2SS Needs control and heater. ; ordrng 1 WD05X24776 (HEATER) and 1 WD21X22277 (kit main board)
Tim R.
WASHER LG WT5101HV Checked unit over found that the shaft for the the agitator was stripped out and the agitator itself was also stripped out. No repair due to cost.
Tim R.
RANGE FRIGIDAIRE FED556BBBB "Checked unit over found unit giving and f2 and f3 indicated shorted control and touchpad. Parts are NLA unit 20-25 years old in kitchen. Not worth repairing due to age and condition of unit. Unit has to be removed to install parts.; rqstng P&A on 1 5303302406(NLA) (CONTROL PANEL ) and 1 5303307401(NLA) (MAIN CONTROL), states that autho needed"
Tim R.
REFRIGERATOR GE GFSL6KEXCL7S Checked unit over found that the ice maker teeth were frozen cleared out teeth. Tested and checks ok.
Tim R.
DISHWASHER FRIGIDAIRE LFID2426TF2A Replaced wash motor. Checks ok; pckd up 1 154844301 (motor & pump assy)
Tim R.
REFRIGERATOR SAMSUNG RF28HFEDBWW/AA Checked unit over found defective new icemaker. Replaced ice maker and cycled. Checks ok. Instructed customer to observe and if unit doesnÍt make ice. Unit will need replaced due to wiring issue.; used 1 DA97-15217D(PW) (IMK) from stock
Tim R.
RANGE FRIGIDAIRE LFEH3054UFA Replaced glass top and removed and disassembled door so customer could clean glass.
Tim R.
MICROWAVE WHIRLPOOL WMH31017HZ3 Replaced control checks ok.
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US1A Replaced door seal. Checks ok; pckd up 1 154827601 (gasket)
Tim R.
WASHER WHIRLPOOL WFW94HEAW0 Adjusted door and reprogrammed. Checks ok.
Tim R.
DISHWASHER BOSCH SHEM78W55N/11 Checked unit over found that the unit wasnÍt draining the water out due to a seed being stuck in the pump. Checks ok; ordrng 1 00631200(TS) (DRAIN PUMP )
Tim R.
DISHWASHER KITCHENAID KDTE104DSS1 Replaced controls. Checks ok
Tim R.
FREEZER FRIGIDAIRE MFU12M0BW4 "Checked unit over found that unit was not cooling at all compressor was running but the unit had no Freon left in the system. None of the evaporator was frosted over. Needs complete sealed system. Not worth the repair.; rqstng P&A on 1 216069700 (shelf/grid-top) and 1 216069900 (shelf-2nd/GRID) and 1 216070000 (shelf-bottom/GRID) and 1 216940100 (evaporator) and 1 5304443412 (compressor), states that autho needed"
Tim R.
DRYER SAMSUNG DV218AEB/XAA Checked unit over found needs idler and roller. Unit is stacked. Customer wants to think about repair.
Tim R.
WASHER MAYTAG MVWX655DW1 Checked unit over found drain pump constantly running unit thinking its full of water needs reprogrammed. Reprogrammed control. Tested checks ok.
Tim R.
COOKTOP KITCHENAID KECC508GBT3 Removed cooktop and replaced front left burner. Checks ok. Submitting for two man. In kitchen 10-12 years old
Tim R.
WASHER KENMORE 110.270826 Checked unit over found that the customer was getting dirt when running it through a cleaning cycle. Instructed customer to run multiple cleaning tablets through unit at once to help with build up inside the other tub. Reprogrammed washer and tested. Checks ok.
Tim R.
DISHWASHER SAMSUNG DW80F600UTF Replaced control and pump. Checks ok. If unit continues with same issue we will need to talk to AHS about possible replacement due to broken wiring.
Tim R.
DRYER GE GTD75ECSL1WS Replaced high limit thermostat. Checks ok.
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US2A Replaced drain hose due to leaking at drain pump. Checks ok.
Tim R.
DRYER MAYTAG MEDB835DW4 Replaced door catch. Checks ok.
Tim R.
WASHER MAYTAG MVWB835DW4 Replaced drain pump. Checks ok.
Tim R.
WASHER GE GTW465ASN0WW Replaced two suspension rods. Checks ok
Tim R.
WASHER FRIGIDAIRE GLTF2940FE1 Replaced control and door lock. Checks ok.
Tim R.
DISHWASHER BOSCH SHX4AP05UC.5 Cleared out drain pump and tested unit. Unit drained multiple times with no issues if unit continues to act up will need control board.
Tim R.
DISHWASHER MAYTAG MDB7100AWB Replaced door gasket and fill valve. Checks ok
Steve M.
DISHWASHER WHIRLPOOL WDF760SADW1 Unit wonÍt run. Rack falls out. Need pump and rack supports.4 yrs old in kitchen; ordrd 4 W10195416 (RACK SUPPORT )s and 1 W11032770 (motor-pump)
Tim R.
WASHER FRIGIDAIRE FTF530FS0 Replaced drain pump. Unit checks OK
Steve M.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Refrigerator section is not cooling, found evaporator frosted over. Checked service bulletin unit needs updated main control and evap cover1.5 years old located in kitchen; rqstng P&A on 1 W10815735 (cover-evap) and 1 W11332011 (CONTROL)"
Tim R.
RANGE SAMSUNG NX58H5600SS/AA Replaced ignitor. Checks ok; used 1 5303935066 (IGNITOR) from stock
Tim R.
WASHER MAYTAG MVWB835DW3 Replaced fill valve. Checks ok; used 1 W11165546 (WATER VALVE) from stock
Steve M.
REFRIGERATOR WHIRLPOOL ED5LVAXVB00 Unit not cooling. Found defrost control board not responding 15 yrs old In garage; rqstng P&A on 1 W10366605 (CONTROL (MARCONE CORE))
Tim R.
WASHER LG WM3670HWA Reinstalled door bellow spring. Checks ok.
Tim R.
WASHER WHIRLPOOL WFW86HEBW2 Replaced drain pump. Checks ok; used 1 W10605427 (WATER PUMP) from stock
Tim R.
DRYER SAMSUNG DV52J8060EW/A2 Checked unit over found broken idler. Replaced idler. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve M.
REFRIGERATOR SAMSUNG RF26XAERS/XAA Unit not freezing properly. Things on top pullout drawer are thawing out ice cream and Popsicles are melted. Need to reschedule for sealed system leak check from prior service job with tech 15; saved tckt
Tim R.
FREEZER FRIGIDAIRE LFFU14F5HWA Checked unit over found door seal not sealing properly replaced door seal and installed perma gum to seal to help form properly. Checks ok.
Tim R.
WASHER WHIRLPOOL WTW5000DW2 Replaced suspension rods. Checks ok
Tim R.
DRYER MAYTAG MEDC465HW0 Replaced shorted heating element. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE FFCD2413US1A Replaced door cable. Checks ok
Steve M.
COOKTOP ELECTROLUX EI30GF55GSF Spoke to James at Electroluxe tech. Recommended low-voltage boards with power supplyCalled HBW spoke to. Antonio Explained the situation of the intermittent issue and amount of time invested within the home and techline. Approved full labor and parts cost. 636945868454; ordrng 1 316443921 (board RELAY) and 1 316535200 (POWER SUPPLY) and 1 316576603 (clock/timer)
Tim R.
DISHWASHER GE GLD5664V00SS Checked unit over found that the dishwasher was completely shifted forwards and leaking from front middle. Leveled unit up and adjusted the door seal. If unit leaks again it will need complete tub assembly. Cleared out drain line also. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814WQ1 Fixed wiring to the evaporator fan and defrost. Defrosted 7nit and now freezer fan is running. Checks ok
Tim R.
DISHWASHER LG LDP6797BD Replaced display. Checks ok.
Tim R.
REFRIGERATOR KITCHENAID KSC25FVMS03 Checked unit over found that the unit was not getting any power to the display board with the compressor or fans. Unit needs a new main control. Part is no longer available.
Tim R.
REFRIGERATOR GE TFH22PRSMAA Cleared out frozen drain and ice. Installed heater wire checks ok
Tim R.
WASHER SAMSUNG WF42H5000AW/A2 Reinstalled door boot correctly. Checks ok.
Tim R.
WASHER WHIRLPOOL WTW6400SW1 Checked unit over found that the unit need a new outer tub assembly. Due to bearings being worn out. Checks ok
Tim R.
REFRIGERATOR WHIRLPOOL WRS342FIAM02 Checked unit over found that the connection on the bottom of the door wasnÍt connected properly. Reconnected checks ok
Steve M.
DRYER MAYTAG MEDC215EW1 Customer stated dryer is running but not heating again. Replaced thermal fuse last trip. Advise customer that dryer vent needed to be cleaned out professionally. This has yet to be done and advise customer we cannot come out to re-install another fuse until this has been done. Customer is to call us to set up appointment once venting is clean; saved tckt
Tim R.
REFRIGERATOR FRIGIDAIRE LGHB2867PFIA Replaced control board and also replaced ice-maker again under parts warranty. Checks ok cycled ice maker and it filled with water. Customer to observe. ; used 1 243297609 (IMK) from stock
Steve M.
DRYER AMANA AED4475TQ1 Dryer not heating. Entire heating circuit tested ok. Found switch in motor not closing causing UNit not to heat. Recommend replacement
Steve M.
DISHWASHER WHIRLPOOL WDT710PAYM3 Wash arm laying on heater. Recommended a cleaner reinstalled heater properly 5 yrs old in kitchen
Steve M.
WASHER MAYTAG PAV2300AWW "Need lid switch; ordrd 1 WP43-0057 (actuator-LID SWITCH) and 1 12001187 (switch,lid assy)"
Steve M.
WASHER MAYTAG MAV2755AWW Found broken belt. Installed new belt. Washer running ok.Please send receipt to customer
Steve M.
WASHER SAMSUNG WF42H5000AW/A2 washer will not spin out displaying UE. Installed new shocks also inform the customer that smaller loads will be hard to balance out larger loads may need to be ran in unit to self balanceTwo years old in laundry room; used 2 DC66-00470A (DAMPERS) from stock
Steve M.
WASHER SAMSUNG WA45H7000AW/A2 Installed new shocks. Unit checks ok
Steve M.
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Auger motor got stuck. Unit working ok.
Steve M.
DISHWASHER FRIGIDAIRE FFCD2413US2A "Dishwasher will not start continues to flash lights on the console,will not respond. Installed new main control PCB and unit is operating properly; ordrng 1 5304521609 (MAIN CONTROL (TS))"
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Unit making a rattling noise. Found loose mount on compressor to bass in refrigerator causing the retainer clip to rattle. Removed and adjusted mounting hardware refrigerator is operating properly
Steve M.
DISHWASHER GE GDF630PMM0ES Unit is leaking water. Puddle on the floor. ; ordrd 1 WD08X23476 (gasket tub ) and 1 WD31X24834 (DOOR LINER)
Steve G.
DRYER SAMSUNG DV42H5200EP/A3 Customer needs rear roller and idler pully. Tech ordered; schdld next appmnt for 8/21 WED !
Steve M.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWD Evaporator drain line clogged caused fan to stop running due to over icing. Cleared drain and fan. Runs ok2.5 yrs old in laundry room
Steve M.
WASHER MAYTAG MVWB765FW0 L1-30718995504 Krystal @ LoweÍs approved gear case and labor installed GEARCASE unit running ok; used 1 W10811956 (GEAR CASE) from stock
Steve G.
WASHER LG WM2077CW Customer states that the unit made a loud bang noise. Found that the inner tube support broke. Customer needs a tub job. two hrs two men. ; rqstng P&A on 1 1111 (FRONT TUB) and 1 2222 (REAR TUB) and 1 3333 (SPIN BASKET) and 1 4444 (TUB SEAL (BETWEEN THE TUBS)) and 1 5555 (DOOR BOOT) and 1 6666 (ROTOR) and 1 7777 (STATOR)
Steve M.
WASHER MAYTAG PAV2300AWW Found unit will not spin water out at all. Entire tub is seized and will not move. Burning smell due to motor turning in no belts spending. Found a splash shield on water pump drive underneath washer contacting the base of washer prohibiting spin. Remove pump and adjusted sleeve reassembled washer and is now working properly
Steve M.
DRYER FRIGIDAIRE GLEQ2152ES0 Installed new rear bearing set. Dryer running ok.; used 1 5303281153 (BEARING) from stock
Steve G.
DISHWASHER FRIGIDAIRE FFBD2406NB9B Customer states that the top spray arm fell off and melted onto the heater. 5304506740. 21.66; ordrd 1 5304506740 (spray arm)
Steve M.
DISHWASHER FRIGIDAIRE FDB520RHS0 "Removed lower wash arm and sump assembly covers. Found seAl for wash arm in sump assembly, re assembled sump area. Dishwasher running ok.7 yrs old in kitchen"
Steve G.
WASHER SAMSUNG WA5451ANW/XAA02 Customer states that every load she is getting an off balance error code. ; ordrng 1 1111 (SET OF SUPPORT RODS. (4))
Steve M.
DRYER SPEED QUEEN ADE4BRGS175TW01 Checked Bulletin FB12-40 intermittent heating. L1 - terminal 2 on fab select switch slightly loose. Tightened all connections. Nothing is loose and good continuity while applied pressure to switches. Unit is heating properly.
Steve M.
ICEMAKER SAMSUNG RF263BEAESG/AA "Icemaker is not cycling. No major frost. Unit is just not cycling. Need new icemaker and y clip installed and seal iceroom, adjust water line.Going to talk it over with wife."
Steve M.
WASHER WHIRLPOOL WTW5500XW2 Unit not going through cycle. Water level error. Not properly to start cycles. Drain pump continues to run. Needs main board and possible door latch ASSY
Steve G.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Customer ice chute door fell apart; ordrng 1 240563639 (ICE CHUTE)
Steve M.
WASHER WHIRLPOOL WTW8500DC5 "Installed parts listed plug unit in and started hearing electrical sizzling noise. Pull the washer away from wall and noticed water underneath the unit. Tilted unit backwards to find water dripping from the gear case and electrical harness to and from motor completely melted and burnt. Sparks were coming out. Called LoweÍs with price for GEARCASE, stator and harnes. Total additional pts and lab. 402.19. Billy declined. Put in replacement options"
Steve M.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Installed new evap cover with control board. Updated icemaker.
Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Unit will not dispense ice. Found faulty bushing in ice bucket which caused blades to bind and bend. Replaced ice bucket unit is operating properlyTwo years old and kitchen; used 1 241860803 (ICE CONTAINER) from stock
Steve M.
FREEZER FRIGIDAIRE LGHB2867PFHA Not making ice. Found evap frozen over and diag test I/m def sensor open. Removed I/m and tested sensor open. Replaced with new sensor.; used 1 5303918810 (THERMOSTAT) from stock
Steve M.
DISHWASHER BOSCH SHX68T55UC/07 Found loose connections on junction box3 yrs old in kitchen.
Steve M.
RANGE - GAS FRIGIDAIRE FGFL79DSC Oven will not heat. Found bad igniter. Replaced igniter. Unit heating ok.
Steve G.
DISHWASHER FRIGIDAIRE FGID2466QF Customers soap dispenser fell apart and some pieces fell onto the heater. Installed new dispenser. Test ok; ordrng 1 5304506521TS (dispenser)
Steve G.
WASHER AMANA LW8303L2 Customer states that the wash is leaking. Unit is 26-28 yrs old in laundry roomPumpAutho 762TNCL; ordrd 1 WP27001233 (PUMP) and 1 WP28808 (belt-agita)
Steve G.
REFRIGERATOR WHIRLPOOL GC3SHEXNB02 Customer is having several issues with this unit first time out and install condenser fan noticed that the compressor was exiting to start installed new inverter board cycle unit test OK customer called back and said that itÍs working great but then it dropped off and stays at 55 and then make it back on Tech needs to order main board; rqstng P&A on 1 WP2307037 (control bd)
Steve M.
WASHER SAMSUNG WA45M7050AW/A4 GEARCASE broke internally. Cannot take unit apart. Need GEARCASE motor and nuts and washer to go with600 in repair if motor is warranty. Customer declined repair. Calling retail center for new unit.
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESG Customer states that the unit is not cooling right in the refrigerator; sections.Found the upper ice maker was not producing ice. Customer must unplug 2 days prior to coming out. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (EVAP COVER WITH FAN. REFRIGERATOR SECTION) and 1 3333 (ICE MAKER UPPER) and 1 4444 (ICE MAKER CLIPS)
Steve M.
WASHER MAYTAG MHW5500FW0 Unit is not draining. Something is in the drain housing and or pump needs replaced. Installed new pump due to broken impeller.; used 1 W10605427 (WATER PUMP) from stock
Steve G.
REFRIGERATOR KENMORE 596.735032 Customer states that the unit is not cooling. Unit is in the garage and had a system job done Spoke to Cassandra. Adv her since a system job as been done to the unit before we can not proceed with another system.AUTHO 53CLLL
Steve M.
DRYER SAMSUNG DV45H7000EW/A2 "Unit will not run. Found broken belt tensioner. Installed new roller and tensioner.; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (PLASTIC SUPPORT) from stock"
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "22 25 E. Fan error, def error. Cleared frost. Installed drain kit call operations of defrost circuit check OK.Unit four years old located in kitchen; used 1 DA82-01415A (LEAK KIT) from stock"
Steve G.
RANGE KENMORE 790.974538 "Customer states that she has used the unit several times since out July 19. She was using the unit and saw a blue flash and the unit shut offSpoke to Ralisha. Autho 177RPPMInstalled new three prong range cord new terminal block installed stress relief clamp cycled unit test OK customer did not have a anti-tip bracket ; ordrd 1 5303935271 (terminal block), pckd up 1 UIRCE-50-4 (THREE PRONG RANGE CORD)"
Steve G.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customers ice maker support broke. Ice maker was hanging. Whirlpool does not make that bracket for the ice maker it comes with a whirlpool ice maker kit. Removed the bracket from the ice maker kit. Installed new bracket . Test ok.
Steve G.
REFRIGERATOR SAMSUNG RF23J9011SR/AA Customer states that the ice was build up around the back of the ice maker and the customer has to keep breaking up the ice. Remove the ice maker and thawed out the ice build up. Did show the customer that the gap between the ice container and the ice room. Explain why ice was getting caught.
Steve G.
REFRIGERATOR SAMSUNG RF4287HARS/AA 01 Customer now doesnÍt have ice not. Installed new ice maker. Issue is different then last time. ; pckd up 1 DA97-07365G (ICE MAKER )
Steve G.
DISHWASHER SAMSUNG DMT800RHS/XAA Customer states unit is not turning on. Customer does have proper power to the unit. Unit is 6-8 yrs old and in kitchen; rqstng P&A on 1 1111 (DISPLAY BOARD) and 1 2222 (MAIN BOARD)
Steve G.
DISHWASHER FRIGIDAIRE FFBD2406NB9B ;Install new upper rack spray arm cycle test OK
Steve G.
RANGE GE JBP35DM1WW Customer need switch. Customer is going to repair himself. Tech got part number for the customer.
Steve G.
DRYER SAMSUNG DV395ETPAWR/A1 Customer states that the dryer will not turn on. After checking several things the customer needs motor assy. Customer is not going to repair the unit. Verbal est of 450
Steve G.
DISHWASHER KITCHENAID KUDC10FXSS4 Customer states that the unit stop in mid cycle. Found that the inline fuse was blown. Installed new fuse. Cycle.; pckd up 1 W10258275 (bi-metal)
Shawn H.
WASHER FRIGIDAIRE FWS235RFS6 "Checked unit and found machine leaking from tub seal and noise coming from trunnion/transmission. Unit needs transmission, trunnion, outer tub bearing, and tub seals. 18 year old unit in laundry room. Due to age and cost of repair I do not recommend fixing unit. ; rqstng P&A on 1 131545101 (trunnion) and 1 134737100 (transmission kit) and 1 3204405 (UPPER SPIN BEARING) and 1 5303279394 (seal,tub), states that autho needed"
Steve G.
REFRIGERATOR SAMSUNG RF4289HARS/XAA Customer states the unit is not making ice. Installed new ice maker. Cycled unit. ; pckd up 1 DA97-07365C (ICE MAKER )
Steve G.
DRYER SAMSUNG DV456WHDWR/AA Customer had an HE error code on the dryer. Found that the thermistor was out. Installed new thermistor cycled unit test ok.Adv customer that the house vent needs clean out with bush/snake. Adv customer it is a fire hazard and not to use the unit until it is clean out. ; pckd up 1 DC32-00007A (thermistor)
Steve G.
REFRIGERATOR BOSCH B21CL80ASNS/03 Customer states that the ice try sometimes has clumpy . Customer has 62 pounds of pressure. Possible that the water is dripping out of the ice mold and drips onto the ice in the tray and freezes.
Steve G.
REFRIGERATOR SAMSUNG RF20HFENBBC/US 50 Customer states that the delivery team removed the freezer handle and when they tried to reinstall the nut that holds the bolt fell down and they where not able to reattach the handle. Tech was able to remove the top cover to each hinge and move the nut over and reattach the handle. Ticket number 4150904769
Shawn H.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA "Checked unit and noise is from evaporator fan. Unit has 25E and 22E codes. 25E is a fridge defrost error and 22E is fridge evap fan error. Removed evap cover to inspect. Defrost heater is good, bi metal is good. No loose connections. Some frost build up around lines coming in from back. Insulated more around lines and 2 cracks I found. Unit needs defrost sensor for fridge section. Not a recall. Separate issue causing noise then last time. ; ordrng 1 DA32-10104N (temp sensor)"
Shawn H.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Checked unit and found error code 40e. Ice room fan error. Checked ice maker and found fan inop. No ice build up around fan motor. Replaced auger assembly and ran to test. All ok no more noise. Not the same problem as before. Previous noise was from the fresh food evaporator fan motor. ; used 1 DA97-12540G (AUGER) from stock
Steve G.
WASHER KENMORE 110.280427 Customer states that she is getting an F51 error code. Customer needs stator rotor and RPS sensor . Tech hand spun the drum and customer also needs outer tub. Just labor is $400. Customer is not going to repair the unit.
Shawn H.
DISHWASHER LG LDP6796BD "Upon arrival unit had no power. Checked for voltage at junction, 0 volts. Unit is wired with a cord to an outlet. Had no power at outlet but then I did after testing outlet. Advised customer to have outlet repaired. Ran unit to test now that it has voltage. Unit operates fine. Issue is with household electric."
Steve G.
DISHWASHER BOSCH SHU43C02UC/17 Customer states that the unit will not respond to several buttons. Customer needs main board. Unit is 14 years old. 647476. 225.97that part is NLA. When you pull up the parts it said to call BSH.If Bosch does covers the part but not the labor. Customer was give a labor of $`145 plus tax.
Shawn H.
ELECTRIC RANGE FRIGIDAIRE FGES3065KFF Installed all provided parts and ran to test. Unit heats and all functions work properly. Ne console had a crack on the edge. Unit needs another console. Box wasnÍt damaged and I didnÍt drop it. ; ordrng 1 318922136 (panel assembly)
Shawn H.
WALL OVEN MAYTAG MMW5530DAB Customer states that broiler stays on constantly in bake cycle and burns top of food. Found shorted wire at broiler element at rear. Repaired and ran to test. Broiler still runs constantly. Unit needs main control. Relay is shorted and sending voltage to broiler all the time. ; ordrng 1 W10757354 (cntrl-elec)
Steve G.
DRYER SAMSUNG DV42H5200EP/A3 Customer states unit is not heating.; Found the end of the Cord had a burnt end. Did plug in so i was able to check power and check ok. Found that the heater had shorten out. Installed new neater and cycled. Unplug the unit due to the plug and also customer did not have stress clamp. Customer stated that he is going to install new cord. ; pckd up 1 DC97-14486A (HEATER )
Shawn H.
DISHWASHER BOSCH SHP68T55UC/01 Checked unit and found water leaking at drain pump just installed. Cleared base of water and inspected pump. Pump was not fully seated on installation. Reinstalled pump correctly and ran to test. Unit has a leak from the drain hose where it goes into the cabinet under the sink. Patched leak for now but unit needs drain hose as well. ; ordrng 1 1111DRAINHOSE (DRAI HOSE)
Steve G.
RANGE GE JBP78WY5WW11 Customer states that the unit starting sparking. Installed new bake element. Cycled; pckd up 1 WB44X10016 (range bake element)
Steve G.
RANGE KITCHENAID KEMC308KSS03 Customer states the oven is not heating well.. installed new temp sensor cycled unit test OK; pckd up 1 W10131825 (sensor)
Steve G.
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Installed new dispenser paddle assembly cycle unit test OKAutho 545casm
Shawn H.
DISHWASHER BOSCH SHX3AR75UC/21 Installed all provided parts and ran to test. Unit is heating fine now. All ok. Please mail out the invoice. Please mail out invoice.
Shaun S.
DRYER MAYTAG DE610. 01 Found unit has a bad heating element that needs to replaced; ordrng 1 WPY303404 (heater asy)
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF1 Install blower icemaker cycle unit test OK
Shaun S.
DISHWASHER FRIGIDAIRE FDB636GFS5 "Found thatbwash motor not running up to speed causing unit not to wash dishes properly ; rqstng P&A on 1 WASHMOTOR, states that autho needed"
Steve G.
REFRIGERATOR LG LFXS26596S/00 Customer states that the unit has ice build up on the back wall. Coming form splashing from the ice maker. Cycled ice maker. Customer does have very high water pressure. Cycled ok.
Steve G.
DISHWASHER LG LDT4555ST Customer states that the unit will not start. After she hits normal on the dishwasher and closed the door the numbers just flash. Found a loose wire to the lock assembly push wire back into connector cycled unit test OK
Steve G.
WASHER SPEED QUEEN AWNE82SP113TW01 Customer states that the unit is leaking. Found that loose hose clamp on the drain pump. Tighten up. Load test.
Steve G.
REFRIGERATOR SAMSUNG RFSSKREDBSR/AA 05 Customer states that he unit is leaking water from the dispenser. Found ice build up around ice room fan. Thawed out the ice and did seal up the air gaps in the ice room.
Shaun S.
ELECTRIC RANGE FRIGIDAIRE FFEF3003RBA Pre-ordering a n w left font burner and burner block; ordrng 1 BURNERBLOCK and 1 LEFTFRONTBURNER
Steve G.
DISHWASHER KITCHEN AID n/a Customer states that the unit is not drying and that the unit has a bad odor. Did clean and show that customer that they have to clean out the filter and plus they did not have jet dry in the dispenser. Gave customer help tips on use and care.
Steve G.
WASHER WHIRLPOOL WFW72;HEDW0 Installed new pressure switch and doorlock cycled unit test OK
Shaun S.
DRYER WHIRLPOOL WED4800VQ0 Unit has a defective door switch; ordrng 1 WP3406107 (switch-dor)
Steve G.
DISHWASHER KENMORE 665.12773K310 Customers upper rack wheels broke. Installed new upper rack upgrade kit test OK
Shaun S.
DRYER WHIRLPOOL WED9200SQ0 Found that 7nit has a defective thermal fuse and also needs a new thermistor tech is out of thermal fuse from truck stock; ordrng 1 THERMALFUSE and 1 THERMISTER
Shawn H.
DISHWASHER KITCHENAID KUDC10IXWH1 Unit leaking from right side. Found calcium and debris stuck under door sweep. Cleaned out door sweep and ran to test. No more leaks.
Shawn H.
DISHWASHER MAYTAG MDB4949SDM3 Installed new control and ran to test. All functions work as they should. All ok.
Shawn H.
RANGE GE CGS700P3M1D1 Installed all provided parts and ran to test. All ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "Checked unit and found loose wire to auger motor preventing ice from dispensing. Re-secured connection and ran to test. All ok. Unit has cubed, and crushed ice now. All dispenser operations work as they should."
Shaun S.
MICROWAVE WHIRLPOOL UMV1160CS-3 "Found unit makes a popping noise as unit is heating, needs a new mag tube and diode installed ; ordrng 1 DIODE and 1 MAGTUBE"
Shawn H.
RANGE HOTPOINT RB7340J8BWH He led unit and found loose terminals at bake element. Customer recently had element replaced by a family member. Repaired terminal ends and ran to test. Unit heats up to full temp now with no issues. All ok. Please mail out invoice.
Shawn H.
WASHER WHIRLPOOL WTW5000DW0 "Found F0E5 off balance. Ran unit in diagnostics to test. Whole tub does not spin in spin cycle. Clutch is good and shifting between agitate and spin fine. Attempted to remove washplate to inspect drive block but could not remove without possibly breaking. Quoting customer washplate, drive hub, and tub as worst case scenario and quoting washplate and drive hub as well. Customer does not wish to repair due to cost."
Shawn H.
WASHER GE GTW330ASK2WW Installed all provided parts and ran to test. All ok. Unit will complete cycle now.
Shawn H.
RANGE WHIRLPOOL WFE361LVB0 Checked unit and found control shorted-at broil element relay. Unit needs main control. Customer does not wish to repair due to cost. Please mail out invoice.
Shaun S.
RANGE KENMORE 790.9031301 "Upon arrival found that unit needs a new main board and overlay installed on unit; rqstng P&A on 1 EOC and 1 OVERLAY, states that autho needed"
Shaun S.
DRYER MAYTAG LDE9334ACE Upon arrival found that blower wheel is cracked and causing noise as unit is tumbling; ordrng 1 Y30386 (BLOWER WHEEL)
Shaun S.
REFRIGERATOR KENMORE 106.858021 Upon arrival found that imk will cycle through but not putting any after into imk due to bad inlet water valve ; ordrng 1 INLETWATERVALVE
Shawn H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Checked unit over and found defrost tube at rear clogged causing defrost water to leak past and under machine. Cleared clog and all ok.
Shawn H.
WASHER FRIGIDAIRE ATF7000ES0 13 years old in laundry room. Customer states that unit will not spin with load in it. Customer ran unit with no load and it will spin just fine. Ran unit to test. When unit is pumping out water drain pump has an intermittent dead spot causing no drain. Unit wonÍt advance if it doesnÍt sense all the water gone. Replaced pump and ran to test. All ok. ; used 1 137221600 (DRAIN PUMP) from stock
Shaun S.
WASHER WHIRLPOOL 110.267525 Upon arrival found that unit will not go into high speed spin and has noise coming from motorUnit located in basement laundry approximately 7-8 yrs old ; rqstng P&A on 1 MOTOR and 1 TRANSMISSION
Shawn H.
REFRIGERATOR FRIGIDAIRE PHSC39EJSS1 Installed all provided parts and ran to test. All ok. Freezer temps should be back to normal in 24 hours.
Shaun S.
DRYER MAYTAG MDE7600AYW "Upon arrival ran and tested product and found there still is not proper air flow coming out of vent line all customer did was replace flex line and not clean vent going out of house, customer to clean vent"
Shaun S.
REFRIGERATOR FRIGIDAIRE FPSS2677RF1 Upon arrival found that unit is froze up due to bad bi metal and defrost timer ; ordrng 1 DEFROSTBIMETAL and 1 DEFROSTTIMER
Shaun S.
WASHER FRIGIDAIRE FLSE72GCSB "Upon arrival found that unit is need of new drive belt, ; ordrng 1 134511600 (v-belt)"
Shaun S.
DRYER MAYTAG LDE9334ACE "Removed and replaced blower wheel on unit, ran and checked out, unit checks ok"
Shaun S.
MICROWAVE SAMSUNG ME21H706MQG "Upon arrival ran and tested microwave and checked setting on unit, found that unit needs a new mag tube and diode; rqstng P&A on 1 DIODE and 1 MAGTUBE, states that autho needed"
Shaun S.
REFRIGERATOR KENMORE 106.858021 "Remove and replaced inlet water valve on unit, checks ok"
Shaun S.
WASHER LG WM3470HVA "Removed and replaced door boot on unit, ran and checked out, unit checks ok"
Shaun S.
WASHER WHIRLPOOL WFW9200SQA12 "Removed and replaced parts on unit, ran and checked out, unit checks ok"
Shaun S.
DRYER ROPER RED4516FW0 "Upon arrival found that thermal fuse was bad on unit, removed and replaced fuse ran and tested, unit checks ok ; used 1 3392519 (FUSE) from stock"
Shaun S.
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Removed and replaced evap cover on fridge, cleaned drain unit checks ok upon techs departure"
Shaun S.
MICROWAVE SAMSUNG ME21H706MQG "Removed and replaced diode and mag tube on unit, ran and tested before reinstalling, unit checks ok upon techs departure"
Shaun S.
DRYER WHIRLPOOL WTE5500VQ0 "Upon arrival found that thermal cutout on back of dryer is bad, removed and replaced fuse, ran and checked operation; used 1 3392519 (FUSE) from stock"
Shaun S.
RANGE FRIGIDAIRE FFEF3016TS1 "Upon arrival reinstalled oven door handle on unit, tested and checked handle, had customer observe and check repair, unit checks ok"
Kevin S.
FREEZER FRIGIDAIRE LFFH20F3QWC "Upon arrival took temp checks of unit around 0 to -10F. Unit is cooling properly, has had no issue with it cooling. The green led status light is flickering and dim or going out. Will look to see if i can find new led light. ; ordrng 1 5304495394 (light signalGREEN LED)"
Shaun S.
RANGE FRIGIDAIRE FFEF3003UWB "Upon arrival found that unit doesnÍt have proper 240v to unit, causing it not to heat properly informed tenant and called landlord"
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Icemaker compartment frozen up. Unable to remove bucket, had to thaw out unit using steamer. Finally removed bucket then took picture of situation. Samsung ticket number #4150914056; ordrng 1 DA82-02675A (SERVICE KIT)"
Shaun S.
RANGE MAYTAG MER5770AAW "Upon arrival found that unit has a defective eoc, price of eoc alone is $360.00, cust declines repairs at this time"
Kevin S.
RANGE SAMSUNG NE59J7630SG/AA "Unit control readout is flickering, Talked to Shari to confirm part numbers. Ordering membrane and display.; ordrng 1 DE07-00129A (DISPLAY) and 1 DG34-00030A (MEMBRANE FOR CONTROL)"
Shaun S.
WASHER FRIGIDAIRE FLSE72GCSB "Upon arrival installed new belt on washer, ran and checked unit in spin cycle, unit checks ok"
Shaun S.
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Removed and replaced parts on unit, heckÍs ok"
Shaun S.
WASHER SAMSUNG WA50F9A7DSW/A2 "Upon arrival tech pulled agitator from machine and cleaned under agitator and agitator it self with garden hose on back of house, reinstalled agitator added cleaning agent unit checks ok upon techs departure"
Kevin S.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Found the teeth/ grinding mechanism on the dispenser for ice bucket bent and coming into contact with another. Pic attached. Will need to order new ice bucket. Manufactured in 8-17 but purchased 2-19. POP pics attached. ; ordrng 1 241860803 (ice container asm)
Shaun S.
DISHWASHER KITCHENAID KUDL03IVBLO "Upon arrival tested unit and found that unit has a bad main board gave customer est for repair, declines at this time"
Kevin S.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Replaced water valve, had customer dispense water, checked for leaks, None. Upon unboxing the icemaker discovered that the water hopper inlet is cracked. Will return and need exchanged for new part.; saved tckt"
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Upon arrival found that top of ring around tub rubbing against the top of unit, made adjustments to tub ring got banging noise to stop, error code stands for a issue with door lock but at this time unit locking and unlocking just fine if issue persis tech will need a new lid lock for repair"
Kevin S.
DRYER SPEED QUEEN DR7000WE "Called and talked to Kendall he is not sure about this, he is going to check and let me know tomorrow.; saved tckt"
Kevin S.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Upon arrival put unit into diagnostics found E2 error. Customer had done prior diagnostics and was unable to get unit to harvest, however unit still tries to fill causing water to splash out and into the bucket. Manually turned icemaker off. Ordering new icemaker.; rqstng P&A on 1 WPW10764668 (ice maker)"
Kevin S.
DRYER KENMORE 110.6120201 "Found thermal fuse and high limit open. Found heating element shorted to the casing. Replaced parts as noted. Explained in detail about the repair to customer. Also unit has semi rigid venting which is good however the venting setup has the dryer sticking forward in the aisleway more so... suggested not to push back too tightly which could very well have caused the issue with the heating coil grounding out. Unit checks ok, unit is heating and cycling geat off properly. Had put on part ending 7134... please order new for truck stock.; ordrng 1 WP3387134TS (thrmst-fix), used 1 279816 (HI LIMIT AND THERMOSTAT KIT), 1 279838 (ELEMENT), and 1 3392519 (FUSE) from stock"
Shaun S.
ELECTRIC RANGE FRIGIDAIRE FFEF3003RBA "Removed and replaced left front burner switch on u it along with oven thermostat ran and checked out, unit checks ok upon techs departure"
Kevin S.
REFRIGERATOR SAMSUNG RF261BEAEWW/AA "Upon arrival took temp checks in Frig ok around 37 to 40. Freezer temps at 0-5F. Customer complaint was noticing at times condensation on bottles and products in frig. Unit has done this since day one. Explained details about humidity, frequent in and out of frig, amount of food stored etc. Found energy saver feature on, turned off... this will help during this time of year. Will have customer continue to monitor unit. Unit checks ok. Ticket #4150897073"
Shaun S.
WASHER MAYTAG MVWB765FW2 "Removed and replaced lock assm on u it, ran and checked out washer, unit checks ok upon techs departure"
Kevin S.
WASHER AMANA NTW4880YQ0 "Unit will only work in spin mode. If you adjust the timer to any other setting it does nothing. Suspect bad timer or pressure switch. Talked to Joe in maintenance said to go ahead with repair, if not needed will return other part. Ran CC on file for service call.; ordrng 1 WPW10175553 (timer) and 1 WPW10403280 (switch-wl)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Water line is broke inside the door; ordrng 1 WPW10397435 (fitting)
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT18G4A00 kitchen 15-20 yrs drain tube is leaking would need replaced; ordrng 1 DRAINTUBE
Kevin M.
REFRIGERATOR SAMSUNG RF28N9780SR/AA Called Samsung tech line to get what DISP assy on left door ticket # Samsung will call office tomorrow for the ticket per Monique; ordrng 1 DA82-02377C (DISP ASSY)
Kevin M.
REFRIGERATOR GE PFSF5RKZABB Wrong part in package ; saved tckt
Kevin S.
DISHWASHER BOSCH SHX68T55UC/01 "Upon arrival customer claims unit has been acting up sparingly. Unit seems to fill and wash ok, but issues draining?. Checked drain filter found small zip tie in unit, removed from filter. Checked with hand for other blockages none. Nothing was on display at the time. Was able to put unit into a drain without issue. Then proceeded to put unit into a express wash. Unit filled and washed without issue. Customer claims, unit will show up with water tap error. Then proceeded to put unit into a normal wash, unit filled and washed, let run for 10mins while researching the issue. Opened door, evrything is washing properly closed door unit started washing again. Customer has larger family, older teenager had checked drain line and water underneath in basement crawl space. After extensive testing on various cycles could not get the error code to come up. Customer claims sometimes unit will come up with that message and continue to run and finish cycle.
Kevin M.
REFRIGERATOR SAMSUNG RF28K9380SR/AA Unit needs repaired per ice maker bulletin ASC20170602002; rqstng P&A on 1 DA82-02653@ (IMK SERVICE KIT) and 1 DA97-14474C (BUCKET)