Near Tipp City, OH 45371
Steve
Job Details:
02/22/2021
REFRIGERATOR BOSCH B26FT50SNS/02
Icemaker not working due to water supply to refrigerator being turned off. Test cycled icemaker unit fills up with water properly
Near Troy, OH 45373
Steve
Job Details:
02/22/2021
WASHER SAMSUNG WF42H5000AW/A2
Washing machine is leaking from customer supply hoses
Near West Chester Township, OH 45069
Steve G
Job Details:
02/22/2021
RANGE - GAS GE JGS760EEL4ES
Replaced parts listed, all operations check ok.
Near Liberty Township, OH 45044
Steve G
Job Details:
02/22/2021
REFRIGERATOR FRIGIDAIRE FRS26ZSH
Making a noise every 25 mins or so. ;installed new water valves . Cycled. Adv customer to change out the supply water line to the unit. Old plastic.
Near Lebanon, OH 45036
Sam
Job Details:
02/22/2021
DISHWASHER - BUI GENERAL ELECTRIC PDT715SYN2FS
Inspected the unit and found a faulty board and the fuse tripped for the unit. Reset fuse and board. All checks ok.
Near Brookville, OH 45309
Tim
Job Details:
02/22/2021
WASHER MAYTAG MAH5500BWW
Replaced drain pump. Checks ok. Instructed customer to observe the first cycle to make sure there are no leaks
Near Dayton, OH 45409
Sam
Job Details:
02/22/2021
WASHER SAMSUNG WA45T3200AW
"Inspected the unit and found it not completely level, leaning towards the left. Recalibrated the unit. The unit filled, agitated, drained and spun on low without any issues. "
Near Lebanon, OH 45036
Sam
Job Details:
02/22/2021
REFRIGERATOR LG LMXS30776S/03
Inspected unit and found the icemaker not responding. Called LG tech line and we diagnosed a failed wiring harness running through the door. The door will need to be replaced. left door fresh food section with icemaker and dispenser.
Near Dayton, OH 45406
Tim
Job Details:
02/22/2021
REFRIGERATOR WHIRLPOOL n/a
Checked unit over and couldnt find any leaks after turning water on and dispensing several cups of water out. Checks ok
Near Middletown, OH 45044
Sam
Job Details:
02/22/2021
WASHER GE GTW460ASJ4WW
Inspected the unit and found both the hot and cold water valves opening and closing without any issues. Recalibrated the unit. All checks OK.
Near Fairborn, OH 45324
Tim
Job Details:
02/22/2021
DISHWASHER GE GDT655SSJ2SS
Replaced control and display. Checks ok.
Near Dayton, OH 45458
Sam
Job Details:
02/22/2021
WASHER LG WM3370HWA
Inspected unit and found the hot water valve for the unit leaking. Replaced water valve and ran a test cycle. No leaks found or any other issues. All checks OK; used 1 5220FR2006H (Water valve) from stock
Near Miamisburg, OH 45342
Sam
Job Details:
02/22/2021
DISHWASHER GE GDWF100R10WW
"Inspected unit and found leaking underneath At the float switch. Remove the float switch and cleaned off the gasket. Re-installed the float switch and made sure it was not leaking. Ran a test cycle and found no leaks, all checks OK"
Near Dayton, OH 45432
Tim
Job Details:
02/22/2021
DISHWASHER BOSCH SHEM63W55N/01
No issues with touchpad working and functioning fine.
Near Greenville, OH 45331
Kevin
Job Details:
02/22/2021
WASHER SAMSUNG WA50M7450AW/A4
"Changed out drain pump, unit checks ok, no leaks."
Near Arcanum, OH 45304
Kevin
Job Details:
02/22/2021
DRYER MAYTAG MEDB835DW4
"Found heating element open, replaced with truck stock. Unit checks ok, showed customer.; used 1 3387747 (Heating element) from stock"
Near Clayton, OH 45315
Kevin
Job Details:
02/22/2021
REFRIGERATOR WHIRLPOOL WRF555SDHW00
Checked temps ok damper checked ok and doors are sealing well
Near Cable, OH 43009
Steve
Job Details:
02/22/2021
DISHWASHER WHIRLPOOL WDT710PAHW1
Found dishwasher to be installed improperly. Unit need to be titled backwards to prevent water from spilling out from under door.
Near Dayton, OH 45417
Kevin
Job Details:
02/22/2021
REFRIGERATOR SAMSUNG RS27T5200SR/AA
Adjusted ice maker and reset unit and checks ok called for ticket#4157826105
Near Dayton, OH 45420
Kevin
Job Details:
02/22/2021
REFRIGERATOR WHIRLPOOL WRT314TFDB00
Unit has a sealed system restriction, no repair
Near Tipp City, OH 45371
Steve
Job Details:
02/22/2021
REFRIGERATOR LG LMXS30796D/00
no repair.
Near Xenia, OH 45385
Kevin
Job Details:
02/22/2021
REFRIGERATOR GE PSC25NSTASS
Sealed system leak plus wiring back is all messed up just collecting service call robbin is running cc payment
Near Xenia, OH 45385
Kevin
Job Details:
02/22/2021
REFRIGERATOR FRIGIDAIRE LFHB2751TF5
Fill tube is froze up replaced fill tube; used 1 241920106 (Tube) from stock
Near Springfield, OH 45504
Brad Anders
Job Details:
02/22/2021
DRYER LG DLEX5170W
"Found thermal fuse connection not allowing voltage to flow through to heating element, repaired connection, unit checks ok."
Near Piqua, OH 45356
Steve
Job Details:
02/22/2021
WASHER WHIRLPOOL WTW8500DC5
Unit not draining due to foreign debris in the drain pump.
Near De Graff, OH 43318
Steve
Job Details:
02/22/2021
WASHER WHIRLPOOL WTW4950HW1
Customer had frozen water line causing unit not to complete.
Near Springfield, OH 45506
Brad Anders
Job Details:
02/22/2021
REFRIGERATOR FRIGIDAIRE FFTR1814TWG
"Found connection at evaporator fan not secure, repaired connection, unit checks ok."
Near Enon, OH 45323
Brad Anders
Job Details:
02/22/2021
WASHER KENMORE 110.2689269
"Found drain pump seized and coupler assembly shredded, customer does not want to repair the unit."
Near Liberty Township, OH 45044
Steve G
Job Details:
02/22/2021
RANGE FRIGIDAIRE FPEH3077RFC
Installed new door lock motor shaft and relay board cycle
Near Fairborn, OH 45324
Brad Anders
Job Details:
02/22/2021
DRYER SAMSUNG DV48H7400EW/A2
"Dryer not heating properly, found loose connection at heating element, repaired connection, unit checks ok."
Near Mason, OH 45040
Steve G
Job Details:
02/22/2021
DRYER MAYTAG MEDB835DW4CU
Install new rollers shafts and plastic tray locks cycle test OK installed new idler pulley assembly
Near Turtlecreek Township, OH 45036
Sam
Job Details:
02/22/2021
DISHWASHER GE GDF520PSJ2SS
Inspected the unit and found the door switch not communicating with the control board. Removed control and reset door latch. Reinstalled board and the unit powered back on. Ran a test cycle and all checks ok.
Near Bellefontaine, OH 43311
Kevin
Job Details:
02/22/2021
REFRIGERATOR FRIGIDAIRE FFHT1835VW0
Called tech line -Russ- determine the relay is overheating and kicking off replaced relay
Near Dayton, OH 45434
Kevin
Job Details:
02/22/2021
UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0
Installed shims per tech line
Near Dayton, OH 45434
Tim
Job Details:
02/22/2021
DISHWASHER KITCHEN AID KDFE104DBL2
"Needs control and wash motor due to not drying and not cleaning. Unit 5 years old in the kitchen.; rqstng P&A on 1 W10854215 (Control) and 1 W10605057 (Wash motor), states that autho needed"
Near Monroe, OH 45050
Steve G
Job Details:
02/22/2021
RANGE LG LRE30453ST/01
Unit will not get above 380. And F7 error code. ; ordrng 1 1111 (Cabinet fuse on back) and 1 2222 (Relay board on back bottom) and 1 3333 (Oven sensor)
Near Dayton, OH 45459
Sam
Job Details:
02/22/2021
WASHER LG WT7300CW
Inspected unit and found voltage at wall outlet good but the control board and display not responding. Ordering parts; rqstng P&A on 1 111111 (Main electrical control board) and 1 222222 (Display panel assembly)
Near Versailles, OH 45380
Kevin
Job Details:
02/22/2021
WASHER SPEED QUEEN AWNE9RSN115TW01
"Checked leveling legs, noticed between balance ring and top cover had some damage. Will order new.; ordrng 1 203968 (Top cover) and 1 39837 (Balance ring)"
Near Arcanum, OH 45304
Kevin
Job Details:
02/22/2021
LAUNDRY CENTER WHIRLPOOL WET3300XQ0
"Unit squeaking from idler pulley, will order new idler. Unit changed to a whirlpool not GE.; ordrng 1 W10547294 (Idler pulley)"
Near Greenville, OH 45331
Kevin
Job Details:
02/22/2021
WASHER SPEED QUEEN AWN63RSN116TW01
See prior notes. Ordering new nut and spline. ; ordrng 1 29728 (Spline) and 1 29220 (Nut)
Near Versailles, OH 45380
Kevin
Job Details:
02/22/2021
WASHER MAYTAG MHW5630HC
"Customer claims they have had ongoing leaking issues from the washer since they first purchased it. The unit has been looked at or serviced at least 3 other times by same company for a leak prior to us getting involved. Unit when last ran stopped and gave an F6E2 error code, which is communication error from ACU detected by the HMI. Use troubleshooting from tech sheet, determine to replace main control and user interface, also ordering RFI filter. Unable to have unit respond to any other functions, even when having powered off for some time. Need to replace electrical to get unit working again then proceed to find where its leaking. Possible the leak has caused damage to controls. Unit is stacked front loader. Called Lowes to get service history under their warranty period. This will be the 4th time unit will be worked on and possible follow up to determine leak situation.; ordrng 1 W11322901 (Main control) and 1 W11325569 (User interface Chrome shadow) and 1 W
Near Greenville, OH 45331
Kevin
Job Details:
02/22/2021
REFRIGERATOR MAYTAG MFF2558VEB3
Upon arrival took temp checks 72F FRESH FOOD and around 0F and proper temps in freezer. Evap fan is not running and no excessive frost. The damper is working properly. Showed customer. Ordering new evap fan motor. Collected full amount.; ordrng 1 W10128551 (Evap fan motor)
Near Dayton, OH 45440
Kevin
Job Details:
02/22/2021
REFRIGERATOR WHIRLPOOL ED5VHEXVQ01
"Ice maker is leaking and DISP bracket is broke; used 1 4317943 (Icemaker) from stock, ordrd 1 WP2180226 (Bracket)"
Near Springfield, OH 45505
Brad Anders
Job Details:
02/22/2021
DISHWASHER FRIGIDAIRE FGIP2468UF0A
"Installed switch assembly and display, unit will not start cycle, called Techline, they suggested replacement of the main control again, ordered main control.; ordrng 1 5304517594(PW) (Control)"
Near Dayton, OH 45424
Brad Anders
Job Details:
02/22/2021
DISHWASHER WHIRLPOOL WDT970SAHV0
"Found wash motor out of ohm range, control not sending proper voltage to wash motor, ordered sump assembly and main control, unit located in the kitchen, manufactured 10/2018.; rqstng P&A on 1 W11087376 (Sump assembly) and 1 W11305296 (Control)"
Near Springfield, OH 45502
Brad Anders
Job Details:
02/22/2021
DRYER WHIRLPOOL WGD92HEFW0
"Found user interface and control not communicating properly, igniter not pulling proper amps, unit not holding proper temperatures, ordered control, user interface, thermistors.; rqstng P&A on 1 8577274 (Thermistor) and 1 W10875487 (Control) and 1 W10919216 (User interface) and 1 W11396709 (Gas thermistor)"
Near Dayton, OH 45419
Tim
Job Details:
02/19/2021
WASHER SAMSUNG WA52M7750AV/A4
Installed agitator plate and noise was better but still getting intermittent grinding noise. Spoke with John at Lowes and they are not continuing with the repair. Please bill out for what we are authorized for and they are putting it into options.
Near Dayton, OH 45420
Tim
Job Details:
02/19/2021
WASHER GE GTW220ACK6WW
"Instructed customer on usage. Checks ok''
Near Dayton, OH 45403
Tim
Job Details:
02/19/2021
DISHWASHER WHIRLPOOL WDT710PAYM6
Replaced heater.
Near Dayton, OH 45420
Tim
Job Details:
02/19/2021
REFRIGERATOR FRIGIDAIRE FFTR1814TWG
sealed door seal in place. If seal comes out again itll need new door seal and door due to channel being too big. Checks ok
Near Dayton, OH 45414
Tim
Job Details:
02/19/2021
DRYER GE GTD33EASK0WW
Replaced parts listed. Checks ok.
Near Dayton, OH 45420
Tim
Job Details:
02/19/2021
DRYER MAYTAG MEDX655DW1
Checked unit over found that the unit had a shorted timer and wouldnt advance. Timer is on back order. Gave customer timer info.
Near Dayton, OH 45426
Tim
Job Details:
02/19/2021
RANGE KENMORE 911.452881
Spoke with mike at hbw and due to the thermostat being shorted again the are putting the unit into replacement options. auth#466546621483
Near Dayton, OH 45459
Tim
Job Details:
02/19/2021
DISHWASHER WHIRLPOOL FDB520RHS2A
Completely disassembled inner motor and cleared. Tested. Unit functioning good and cleaning well. If it still isnt clean as customer would like after running cleaning tablets itll need a new motor. Informed customer.
Near Dayton, OH 45434
Tim
Job Details:
02/19/2021
DISHWASHER GE GDF530PGM0CC
Removed dishwasher and fixed the fill port on the left hand side of the dishwasher. Reinstalled dishwasher and tested multiple times checks ok.
Near Huber Heights, OH 45424
Steve
Job Details:
02/19/2021
HOME LAUNDRY - E FRIGIDAIRE FLCE7522AW0
Installed parts listed unit operating OK
Near Dayton, OH 45416
Tim
Job Details:
02/19/2021
RANGE - GAS FRIGIDAIRE FFGF3047LSH
Replaced ignitor. Checks ok; used 1 5303935066 (IGNITOR) from stock
Near Middletown, OH 45044
Steve G
Job Details:
02/19/2021
WASHER MIDEA MLH52S7AGS
"Installed new motor kit, and installed user board. cycled unit test OK"
Near Troy, OH 45373
Steve
Job Details:
02/19/2021
DRYER MAYTAG MEDC400VW0
Dryer wont start due to blown thermal fuse. Replaced fuse unit is running OK; used 1 3392519 (Thermal fuse) from stock
Near Troy, OH 45373
Steve
Job Details:
02/19/2021
DRYER WHIRLPOOL WED4815EW0
Unit squeaking while running due to seized support rollers; used 1 349241T (Rollers) from stock
Near Belle Center, OH 43310
Steve
Job Details:
02/19/2021
MICROWAVE GE JVM6175EK1ES
"Cook relay stuck, unit continues to run mag tube. Need main board."
Near Middletown, OH 45044
Steve G
Job Details:
02/19/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
Customers freezer support rod fell out reinstall test OK
Near Lebanon, OH 45036
Sam
Job Details:
02/19/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Installed Icemaker and ran a harvest test. Test completed without any issues. All checks OK
Near Trenton, OH 45067
Steve G
Job Details:
02/19/2021
ELECTRIC RANGE FRIGIDAIRE FFEF3054TS8J
"Customer states that the unit is not heating up. Pulled out the unit and found right away the cord was not installed right. Advised the customer that the cord is not part of the unit and whoever installed the cord stripped out the screw causing the unit to arc and create a small fire. Pictures where sent to the customer. Tech gave a verbal est of $250 to repair not including parts or tax. Customer needs 6 four prong range cord, terminal block with screws. Est on parts is around $50."
Near Carlisle, OH 45005
Sam
Job Details:
02/19/2021
MICROWAVE FRIGIDAIRE PLMV169DCD
"Inspected the unit and found a failed door switch. Replaced switch. after running a test cycle for roughly 1 minute the breaker tripped and shut off power to the microwave, kitchen ceiling lighting, and refrigerator. Advised the customer to repair the breaker box and put the microwave on a breaker by its self. All checks ok.; used 1 5304509451 (Switch) from stock"
Near Springboro, OH 45066
Sam
Job Details:
02/19/2021
DISHWASHER LG LDF7551BB
Inspected unit and found the spring and cord defective. Provide estimate to the customer and they wanted both springs and cords replaced. Installed parts. All checks OK
Near Greenville, OH 45331
Kevin
Job Details:
02/19/2021
MICROWAVE OVEN FRIGIDAIRE FGBM19WNVDA
"Replaced door, tested buttons, light, fan etc. tested heating ok. Had customer look over door before mounting. Checks ok."
Near Greenville, OH 45331
Kevin
Job Details:
02/19/2021
DRYER SAMSUNG DV42H5200EF/A3
"Customer main issue claims clothes taking longer to dry, told her usually a venting issue. Tested unit on time dry heat, unit appears to be heating ok, so any vent issue is on homeowner. As for noises appears to be about normal operating range."
Near Versailles, OH 45380
Kevin
Job Details:
02/19/2021
WASHER WHIRLPOOL WTW8500DC5
Replaced ui console. Unit checks ok.
Near Greenville, OH 45331
Kevin
Job Details:
02/19/2021
DRYER SAMSUNG DV42H5600EP/A3
Open up unit inspected and cleaned and lubricated all rollers on unit. Dryer had alot of hair built up and intertwined on the rollers. Also replaced the idler pulley with truck stock. Unit checks ok.; used 1 Dc93-00634a (Idler) from stock
Near Liberty Township, OH 45044
Kevin
Job Details:
02/19/2021
REFRIGERATOR GE TFX25ZPBGWW
Calling Ahs Kimberly 106TSWM unit has a sealed system leak that is non repairable
Near Dayton, OH 45459
Kevin
Job Details:
02/19/2021
REFRIGERATOR WHIRLPOOL WRF736SDAM11
Unit not defrosting needs new sensors and brd customer going to think about repair
Near Dayton, OH 45426
Kevin
Job Details:
02/19/2021
REFRIGERATOR FRIGIDAIRE FFTR2021TW5
Adjusted TSTAT
Near Huber Heights, OH 45424
Brad Anders
Job Details:
02/19/2021
DBL WALL OVEN ELECTROLUX n/a
"Called Techline to make sure relay board was properly diagnosed, according to Techline the relay board is bad and lower oven TCO (318004902) is also open''
Near Dayton, OH 45424
Kevin
Job Details:
02/19/2021
REFRIGERATOR FRIGIDAIRE FGUS2642LF2
Installed new main brd and unit checks ok
Near Xenia, OH 45385
Kevin
Job Details:
02/19/2021
REFRIGERATOR KITCHENAID KRSF505ESS01
Called Lowes -Jansen-unit has a refrigerant leak nonrepairable
Near Dayton, OH 45424
Brad Anders
Job Details:
02/19/2021
WASHER ELECTROLUX EFLS527UIW0
"Found connection on drain pump not secure, repaired connection, unit checks ok."
Near Dayton, OH 45426
Kevin
Job Details:
02/19/2021
REFRIGERATOR FRIGIDAIRE FFTR2021TW5
Installed garage kit for customer ; used 1 5303918301 (Garage kit) from stock
Near Dayton, OH 45402
Tim
Job Details:
02/19/2021
WASHER WHIRLPOOL CAE2745FAQ0
Replaced belt that was shredded and tightened down pulley. Checks ok; ordrng 1 W11213879 (Belt)
Near Dayton, OH 45424
Brad Anders
Job Details:
02/19/2021
WASHER AMANA NTW4605EW0
"Found drain pump not turning properly with proper voltage applied, installed new pump, unit checks ok."
Near Dayton, OH 45458
Tim
Job Details:
02/19/2021
DISHWASHER KITCHEN AID KUDS30IXSS4
Needs vent and gasket.; ordrng 1 W10469575 (Vent) and 1 8269259 (Vent gasket)
Near Springfield, OH 45502
Steve
Job Details:
02/19/2021
WASHER LG WM3400CW
Tech was assigned as a helper;
Near Jamestown, OH 45335
Brad Anders
Job Details:
02/19/2021
DRYER WHIRLPOOL n/a
"Found heating element open, installed new element, unit checks ok."
Near Troy, OH 45373
Steve
Job Details:
02/19/2021
RANGE FRIGIDAIRE FGEH3047VFC
Unit not heating due to faulty bake element and thermostat; ordrd 1 316505500 (Bake element) and 1 318578506 (Thermostat)
Near Troy, OH 45373
Steve
Job Details:
02/19/2021
RANGE - GAS FRIGIDAIRE GCRG3060AFA
Left front burner not lighting due to faulty igniter switch harness.; ordrng 1 5304522037 (Harness..)
Near Liberty Township, OH 45044
Steve G
Job Details:
02/19/2021
DISHWASHER FRIGIDAIRE FGIP2468UF0A
Unit is leaking. Found the lower spray arm seam was cracked. ; ordrng 1 5304517981 (Lower spray arm) and 1 5304517982 (Orbit)
Near Liberty Township, OH 45044
Steve G
Job Details:
02/19/2021
MICROWAVE GE JKP86B0F5BB
Not the relay board. Not able to find on breakdown; ordrng 1 1111 (Relay/mai board)
Near Middletown, OH 45042
Steve G
Job Details:
02/19/2021
REFRIGERATOR SAMSUNG RS25J500DSG/AA 02
Ice maker leaking; ordrng 1 1111 (Icemaker) and 1 2222 (Ice container?)
Near Germantown, OH 45327
Sam
Job Details:
02/19/2021
DISHWASHER SAMSUNG DW80R2031US
Spoke with customer about the issue. Abnormal sounds during drain and a leak at the door. Ordering parts. ; ordrng 1 DD82-01383A (Lower sprayarm) and 1 DD81-02216A (Gasket) and 1 DD81-02635A (Drain pump)
Near Dayton, OH 45458
Sam
Job Details:
02/19/2021
REFRIGERATOR LG LSXC22396D/01
Spoke with the customer about the unit having the same problem. Researched issue and ordering icemaker/cover assembly.; rqstng P&A on 1 EAU61004410 (Icemaker and cover)
Near Versailles, OH 45380
Kevin
Job Details:
02/19/2021
WASHER GE WCVH4800K2WW
"Unit is getting power but noticed when trying to start, power getting to the door lock but door lock not working. ; ordrng 1 WH10X10008 (Door lock)"
Near Arcanum, OH 45304
Kevin
Job Details:
02/19/2021
WASHER MAYTAG MVWB835DW3
"Customers ui console acting up, needs new console.; ordrng 1 W11112656 (Console)"
Near Springboro, OH 45066
Kevin
Job Details:
02/19/2021
REFRIGERATOR GE CYE23TSDCSS
Called tech line - Leslie-; ordrng 1 WR87X29409 (Inverter brd) and 1 Wr55x30806 (Cont brd)
Near Huber Heights, OH 45424
Kevin
Job Details:
02/19/2021
REFRIGERATOR WHIRLPOOL WRF757SDEM00
Fill tube needs new heater; ordrng 1 W11087201 (Heater)
Near Springfield, OH 45502
Brad Anders
Job Details:
02/19/2021
WASHER LG WM3400CW
"The drum assembly was not the correct part for this unit, Shari is ordering parts.; O-emld tckt"
Near Dayton, OH 45424
Brad Anders
Job Details:
02/19/2021
DRYER WHIRLPOOL WED9400SW2
"Found heating element open, ordered new element.; ordrng 1 8544771 (Heating element)"
Near Beavercreek Township, OH 45434
Tim
Job Details:
02/18/2021
REFRIGERATOR GE GFE28HSHGSS
Unplugged wire harness for the refrigerator fan and plugged back in and fan came back on. Unit temps were about 47 degrees. Unit will take about 24 hrs to get back to temps.
Near Beavercreek Township, OH 45434
Tim
Job Details:
02/18/2021
RANGE SAMSUNG NE59J7630SS/AA
Fixed connection on display. Checks ok
Near Dayton, OH 45419
Tim
Job Details:
02/18/2021
RANGE GE PS960SL1SS
Spoke with Amanda at Lowes and explained what had happened in that part of the pan head came off and attached to the cooktop. She said it is not something that is covered under their warranty. I let the customer know that they need to call into Lowes if they wanted to discuss this further.
Near Dayton, OH 45432
Tim
Job Details:
02/18/2021
RANGE WHIRLPOOL GY397LXUT02
Replaced parts listed. Checks ok