We serviced a
SAMSUNG MICROWAVE
Model ME21R7051SS
Near Dayton, OH 45419
Tim
Job Details: 09/22/2022
Shorted inner door assembly. Spoke with HBW no repair.
We serviced a
SAMSUNG WASHER
Model WA45M7050AW/A4
Near Xenia, OH 45385
Tim
Job Details: 09/22/2022
Cleared blocked water line. Checks ok.
We serviced a
BOSCH DISHWASHER
Model FORGET TAG.
Near Yellow Springs, OH 45387
Tim
Job Details: 09/22/2022
Cleared debris from dishwasher and instructed her on cleaning. Checks ok
We serviced a
BOSCH DISHWASHER
Model SHE3ARF5UC/08
Near Yellow Springs, OH 45387
Tim
Job Details: 09/22/2022
Fixed door latch. Checks ok
We serviced a
KITCHEN AID DISHWASHER
Model KDTM354DSS5
Near Fairborn, OH 45324
Tim
Job Details: 09/22/2022
Unit needs a new wash motor. No repair.
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW1
Near Dayton, OH 45424
Tim
Job Details: 09/22/2022
Checked unit over found water valve not filling with the proper amount of water. Replaced water valve and tested check ok; used 1 W11165546 (WATER VALVE) from stock
We serviced a
GE WASHER
Model GTW220ASK5WW
Near Dayton, OH 45424
Tim
Job Details: 09/22/2022
Replaced shorted lid lock. Checks ok
We serviced a
GE RANGE
Model JB735DP3BB
Near Mason, OH 45040
Steve G
Job Details: 09/22/2022
Customer cant get the drawer out. found that the unit has cabinet damage. Adv. customer unit can not be repaired because its the frame. Customer going back to vendor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Lebanon, OH 45036
Steve G
Job Details: 09/22/2022
Install new mullion strip check OK
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Lebanon, OH 45036
Steve G
Job Details: 09/22/2022
"Installed new ice maker, auger, and ice container. Cycled."
We serviced a
FRIGIDAIRE HOME COOKING - E
Model LFES3025PFA
Near Dayton, OH 45459
Tim
Job Details: 09/22/2022
Replaced control and tested check ok
We serviced a
WHIRLPOOL WASHER
Model WFW962DHW1
Near Bellbrook, OH 45305
Tim
Job Details: 09/22/2022
Rear vent line for tub dripping water. Cleared vent trap checks ok
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Trotwood, OH 45426
Shawn H
Job Details: 09/22/2022
Customer states that unit is leaking from underneath. Theyve checked the supply lines and found no leaks. Inspected unit and found no obvious signs of leaks. Ran unit on super load to test. No leaks when unit fills or agitates. Forced unit to drain. No leaks from unit or from the house drain when draining. Filled and rained unit again with same results. No leaks from the washer currently. Unable to duplicate concern.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SF8A
Near Vandalia, OH 45377
Shawn H
Job Details: 09/22/2022
Customer states that unit is showing an i10 error and wont run through a cycle. I10 is a water tap error. Not sensing water entering the unit. Water supply is on. Inspected unit and found supply line kinked behind the unit from improper install also found drain hose extended but did not need to be. Removed kink and drain extension. Ran unit to test. No more i10 errors or drain issues. All ok. No errors.
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Vandalia, OH 45377
Shawn H
Job Details: 09/22/2022
Customer states that unit is now taking several cycles to dry bedding. Ran unit to test and unit and cycling between 150 to 170? on high heat. Well within specifications.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Dayton, OH 45415
Shawn H
Job Details: 09/22/2022
Installed all provided parts and verified correct operation. All OK.
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW02
Near Dayton, OH 45415
Shawn H
Job Details: 09/22/2022
"Customer states that unit isnt filing with water and wont advance cycle. Checked unit for error codes F27 overflow condition, and F20 no water flow error codes present. Inspected pressure switch and hose. No loose connections or blockage or hose. Ran diagnostics test and unit went through with no issues. Ran rinse and spin cycle to test. Unit filled to proper water level and advanced on with no issues. Currently unable to duplicate concern. Most likely cause is a shorted control board. Board retails at 490.00 but is NLA. Incoming water is monitored by the flow meter and drain by the pressure switch. Likelihood of both failing is slim to none."
We serviced a
SAMSUNG DRYER
Model DVE50R6100C/A3
Near Lebanon, OH 45036
Steve G
Job Details: 09/22/2022
Installed new motor assembly cycled unit test OK
We serviced a
GE DISHWASHER
Model GDF645SGN3WW
Near Lebanon, OH 45036
Steve G
Job Details: 09/22/2022
Unit will not start. Made an adjustment to the top part of the frame so door latch will catch. Cycled
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Dayton, OH 45458
Sam
Job Details: 09/22/2022
Inspected the unit and found a failed gearcase and leaking grease. Provided info to the customer. Customer declined repair.
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US
Near Dayton, OH 45458
Sam
Job Details: 09/22/2022
Inspected the unit and found a large amount of suds buildup in the bottom of the unit and the rinse aid dispenser empty. Filled the dispenser back up and advised the customer to use cleaning tablets and rinse aid on a regular basis for an effective wash cycle. All other checks.
We serviced a
WHIRLPOOL RANGE
Model WFG515F0JS0
Near Springboro, OH 45066
Sam
Job Details: 09/22/2022
Inspected the unit and found good flame patterns on the cooktop and oven. Provided information to the customer. All checks OK
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRTD2021AW
Near Middletown, OH 45042
Sam
Job Details: 09/22/2022
Inspected unit and found the temperatures in the fresh food and freezer section good. The thermistor the customer was using was not accurate. All checks OK
We serviced a
LG WASHER
Model WT4870CW
Near Dayton, OH 45426
Shawn H
Job Details: 09/22/2022
"Customer states that unit only leaks when washing a large load. Inspected unit and found no obvious signs of leaks. Supply lines, drain hose, and fill valve are all good. No leaks from tub seal during agitate. Ran unit with load to test. Unit leaks when draining. Leak is from the house drain. It is slow and backs up under a large load. It cannot keep up with the water being pumped into it. Advised customer to have a plumber clear the drain. Machine is operating as it should. All ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Dayton, OH 45414
Kevin
Job Details: 09/22/2022
Installed new main brd and reset unit and instructed cust it would take 24-48 hrs to stabilize
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26H5ASBA
Near Dayton, OH 45406
Kevin
Job Details: 09/22/2022
Unit has a sealed system issue not economical to repair
We serviced a
GE REFRIGERATOR
Model GSH22JFTABB
Near Centerville, OH 45459
Kevin
Job Details: 09/22/2022
Unit has a sealed system issue not economical to repair
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF
Near Dayton, OH 45458
Kevin
Job Details: 09/22/2022
Installed new ice maker leveled unit and adjusted doors
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Miamisburg, OH 45342
Sam
Job Details: 09/22/2022
Inspected the unit and found several error codes for oversuds and the unit connected to a GFCI outlet. Recalibrated the unit and reset the control board. Made adjustments to the door and ran several test cycle. Provided estimate to Rent a Center and they approved. All checks ok.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN115TW01
Near Dayton, OH 45429
Sam
Job Details: 09/22/2022
Customer was placing fabric softener in the liquid detergent slot and causing a back up. Cleared out the line and providing information to the customer
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near Dayton, OH 45458
Sam
Job Details: 09/22/2022
"Inspected unit and found it leaking at the front of the door and the gasket. Made adjustments to the gasket and the door alignment. found a small leak at the cold water line, tightened that down. Ran multiple test cycles and found no other leaks. All checks ok."
We serviced a
GE FREEZER UPRIGHT
Model FUF20DMERWH
Near Xenia, OH 45385
Kevin
Job Details: 09/22/2022
Adjusted freezer door gasket and checks ok
We serviced a
MAGIC CHEF REFRIGERATOR
Model HMDR1000BE
Near Dayton, OH 45410
Kevin
Job Details: 09/22/2022
Installed new evaporator fan motor and defrost thermistor
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE28GGKBBB
Near Dayton, OH 45434
Kevin
Job Details: 09/22/2022
Cleared out Defrost drain and adjusted the grommet to the drain and checks ok
We serviced a
LG REFRIGERATOR
Model LRMDS3006S/01
Near Springfield, OH 45502
Kevin
Job Details: 09/22/2022
Installed ice maker and reset unit instructed customer to give it 24-48 hrs and dump 1st batch out of it
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Tipp City, OH 45371
Kevin
Job Details: 09/22/2022
Installed new control brd and instructed customer to allow 24-48 hrs to stabilize - returning core to DAP
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AW0
Near Vandalia, OH 45377
Kevin
Job Details: 09/22/2022
Installed new ice maker per rework and checks ok
We serviced a
LG WASHER
Model WM3170CW
Near Arcanum, OH 45304
Kellen
Job Details: 09/22/2022
Installed part. Ran a test cycle. All checks ok
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE28GYNCFS
Near West Milton, OH 45383
Kellen
Job Details: 09/22/2022
Unit is functioning normal. All checks OK
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD2400KW12B
Near Eaton, OH 45320
Kellen
Job Details: 09/22/2022
Inspected the unit and found that the plug for the garbage disposal had not been removed. Removed plug. Ran a test cycle. All checks OK
We serviced a
FRIGIDAIRE HOME COOKING - E
Model FCRE306LAFA
Near Eaton, OH 45320
Kellen
Job Details: 09/22/2022
Inspected the unit and found a failed infinite switch. Replaced infinite switch with TRUCK STOCK. Ran a test cycle. All checks OK; used 1 316436000 (ELEMENT SWITCH) from stock
We serviced a
ELECTROLUX DRYER
Model EFME527UIW2
Near Cincinnati, OH 45249
Charles
Job Details: 09/22/2022
Installed all parts listed. Ckd ok.
We serviced a
GE REFRIGERATOR
Model GSS25GYPFCFS
Near Hamilton Township, OH 45039
Charles
Job Details: 09/22/2022
"Unit fridge not getting water. No water coming from valve at wall. Appears water line in basement not tapped into main water source."
We serviced a
WHIRLPOOL DRYER
Model WED5500SQ0
Near Arcanum, OH 45304
Kellen
Job Details: 09/22/2022
Inspected the unit and found a failed thermal fuse. Replaced thermal fuse with TRUCK STOCK. Ran a test cycle. All checks OK; used 1 3392519 (FUSE) from stock
We serviced a
KENMORE FREEZER
Model 106.72713
Near Arcanum, OH 45304
Kellen
Job Details: 09/22/2022
Inspected the unit and found a little bit of moisture at the bottom of the freezer. But the gasket was sealing all the way around properly. Notified the customer that that gasket is no longer available to our resources. Applied a little bit a grease all the way around the seal to help it prolong its life. All checks OK
We serviced a
GE DRYER
Model GFD55ESSN1WW
Near Arcanum, OH 45304
Kellen
Job Details: 09/22/2022
Disassemble the unit. Inspected all working parts. All checks OK. Unit is running as it should.
We serviced a
KENMORE WALL OVEN
Model 790.404598
Near Greenville, OH 45331
Amber
Job Details: 09/22/2022
Installed new part. All checks ok.
We serviced a
GE REFRIGERATOR
Model GNE27JMMKFES
Near Covington, OH 45318
Amber
Job Details: 09/22/2022
Installed new parts. All checks ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD8
Near Piqua, OH 45356
Amber
Job Details: 09/22/2022
Inspected unit and found the top clip from the mullion had come off the door. I saw that the piece on the door that holds the clip was slightly broken in the top left hand corner. I was still able to get the clip on securely and snuggly. Put mullion back in place and made sure it would open and close properly. All checks ok.
We serviced a
SAMSUNG RANGE
Model NE59J7850WG/AA-04
Near Greenville, OH 45331
Amber
Job Details: 09/22/2022
Installed new parts. All checks ok.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE28GYNIFS
Near Fayetteville, OH 45118
Charles
Job Details: 09/22/2022
Installed parts listed. Ckd. Ok.
We serviced a
KITCHEN AID REFRIGERATOR
Model KSRG22FKBL17
Near Dayton, OH 45415
Shawn H
Job Details: 09/22/2022
Ice maker shipped by Marcone is broken out of the box. Fill funnel is broken. No damage to box. Have photos. Installed all other parts. Please reorder ice maker and ship to tech. ; ordrng 1 W10190961 (Ice maker(PW))
We serviced a
SAMSUNG RANGE
Model NE58H9970WS/AA
Near Dayton, OH 45458
Shawn H
Job Details: 09/22/2022
Installed all provided parts but both left burners still wont detect pans. Spoke with Samsung techline and a shorted touch pad. Pan detection is ran through the touchpad and not the inverter control. Needs additional authorization. Please pseudo back..; ordrng 1 DE96-01027C (Touch assembly)
We serviced a
WHIRLPOOL DRYER
Model WED8800YC0
Near Mason, OH 45040
Steve G
Job Details: 09/22/2022
Unit is squealing. Install new idler pulley , check OK; ordrd 1 W10547292 (Idler pulley assy)
We serviced a
WHIRLPOOL DISHWASHER
Model WORN TAG 9/21/22
Near Huber Heights, OH 45424
Tim
Job Details: 09/22/2022
Checked unit over found that the unit would not wash. Found the unit had a shorted wash motor. Unit needs a new washer motor. Unit is about 10 years old located in the kitchen. Model and serial tag is missing. Pictures attached.; rqstng P&A on 1 ##### (Wash motor)
We serviced a
KENMORE REFRIGERATOR
Model 1111111
Near Greenville, OH 45331
Amber
Job Details: 09/22/2022
Inspected unit and found the temps to be higher than what it should be. Unit was set at -5? and 33?. Ice cream in freezer was still very soft. Talked with customer about sealed system problems and what kind of price to expect as well as issues with not having the model and serial tag on the unit. Advised against putting money into the unit at the age it is as well. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE DISHWASHER
Model 665.15959
Near Dayton, OH 45449
Sam
Job Details: 09/22/2022
Unit leaking from multiple places. Tub and wash motor needs replaced due to leaking. Unit is 10 years old and located in the kitchen. Tub is not a repairable part. Photo attached of damaged tub liner.; rqstng P&A on 1 Xxxxx (Tub (non serviceable part))
We serviced a
WHIRLPOOL DISHWASHER - BUI
Model WDT750SAKZ0
Near Germantown, OH 45327
Sam
Job Details: 09/22/2022
"Inspected the unit and found a failed board and element. Ordering parts. ; ordrng 2 W11538351 (Nut)s, rqstng P&A on 1 W11537778 (Heater) and 1 W11462458 (Board)"
We serviced a
GE DRYER
Model GFDR480EF1WW
Near Middletown, OH 45042
Sam
Job Details: 09/22/2022
Inspected the unit and found voltage going to the control board but the board all burn out and several wire harness connections shorted. The same issue happened roughly a year ago. Something is shorting out with the unit causing the control board to go bad. The drum is slightly warped due to the unit over heating and the front support panel is warped. Called homebuyers warranty and advise them of the issues. HBW advised to order any parts that might be affecting the issue. Ordering parts. Unit is 8 years old and located in the laundry room. ; rqstng P&A on 1 WE04X22054 (Thermistor) and 1 WE04X10190 (Outlet thermistor) and 1 WE20X10150 (Front support drum) and 1 WE21X10026 (Drum) and 1 WE04X23220 (Control) and 1 WE19X10088 (Control panel assembly) and 1 WE11X10025 (Element) and 1 WE04X10192 (Thermostat) and 1 WE04X10187 (High limit)
We serviced a
GENERAL ELECTRIC RANGE
Model JB258DM2BB
Near Middletown, OH 45042
Sam
Job Details: 09/22/2022
Inspected the unit and found one of the small burner coils not working. Used bake element. Demonstrated to the customer how to change out the coils. Ordering the part and sending it to the customer and they will put it in. ; ordrng 1 WB30X31058 (Small coil burner)
We serviced a
GE RANGE
Model J486A3DC/16
Near Dayton, OH 45415
Shawn H
Job Details: 09/22/2022
"Customer states that small oven broiler is shorted open, large oven bake element is blistered, unit trips when small oven bake is use, and small front burner intermittently doesnt work. Inspected and found bake of large oven shorted open, broil of small oven shorted open, bake/broil selector shorting, and unable to duplicate concern on small burner. Switch for small burner is a push button type that may be shorting out. Unit needs small oven selector, broil, and bake element. Please pseudo back tomorrow. Need to get in touch with Roger to find old part numbers. Not pulling up on any site."
We serviced a
KITCHEN AID DISHWASHER
Model KDS-17
Near Dayton, OH 45415
Shawn H
Job Details: 09/22/2022
Part sent is not what was requested and will not work with this machine. Need to notify AHS. Please pseudo back..; saved tckt
We serviced a
HOTPOINT DRYER
Model HTX24EASK0WS
Near Greenville, OH 45331
Amber
Job Details: 09/22/2022
Upon arrival turned unit on a regular cycle and felt no heat coming out. Checked voltage at the plug as well as on the unit. Both tested good at around 230v. Checked the back of the unit at the timer and selector switch to make sure everything was plugged in and not damaged. Took unit apart and tested all thermostats and the heating element for continuity. Everything tested good. Put unit back together. Changed the heat selection I had tested as well as which cycle I had it on and unit heated properly. Ordering parts. ; rqstng P&A on 1 WE04X25587 (Selector switch) and 1 WE04X25586 (Timer)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PYE22KYNHFS1
Near Cincinnati, OH 45249
Charles
Job Details: 09/22/2022
"Unit freezer light bot on. And no ice or water at door. ; rqstng P&A on 1 WR55X30487 (Display board) and 1 WR55X36965 (Control) and 1 WR55X30604 (Led) and 1 WR17X26308 (Paddle), states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2438PB3A
Near Greenville, OH 45331
Kellen
Job Details: 09/22/2022
Inspected the unit and found a failed wash motor. Ordering part; ordrng 1 154844301 (Motor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFCA
Near Greenville, OH 45331
Kellen
Job Details: 09/22/2022
"Inspected the unit in front of failed display. And dispenser boot. Ordering parts; ordrng 1 242058232 (UI), rqstng P&A on 1 242270101 (Dispenser)"
We serviced a
KENMORE WASHER
Model 796.410229
Near Dayton, OH 45414
Tim
Job Details: 09/21/2022
Unit needs new tub, part are no longer available. No repair possible.
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Huber Heights, OH 45424
Tim
Job Details: 09/21/2022
Reset and reprogrammed control board. Checks ok
We serviced a
KITCHEN AID WALL OVEN
Model KOSE507ESS02
Near Dayton, OH 45424
Tim
Job Details: 09/21/2022
Removed oven and replaced touchpad. Checks ok
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Dayton, OH 45402
Tim
Job Details: 09/21/2022
Lid lock wasnt locking and unit not cycling through. Reprogrammed control and tested checks ok
We serviced a
WHIRLPOOL WASHER
Model WET4024EW0
Near Dayton, OH 45402
Tim
Job Details: 09/21/2022
Checked unit over found when in spin cycle unit was slamming into sides of tub. Disassembled unit and found back right suspension rod had come off. Reinstalled and tested unit. Spin has a lot of play in spin cycle but isnt banging. Unit is usable but needs replaced.
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Dayton, OH 45409
Tim
Job Details: 09/21/2022
Checked unit over found that the unit had a blank fuse and thermostat. Replaced fuse and thermostat under part warranty and tested unit. Let it run for 20 mins and heated and cycled on and off with no issues.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1425VV
Near Lebanon, OH 45036
Steve G
Job Details: 09/21/2022
Leaking. Found that the waterline to the ice maker was crushed. Was able to cut off the end and reroute the water line. Cycled.
We serviced a
MAYTAG WASHER
Model MAH3000AWW
Near Dayton, OH 45410
Tim
Job Details: 09/21/2022
Adjusted door lock checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QB1
Near Fairborn, OH 45324
Tim
Job Details: 09/21/2022
Checked unit over found the unit was not defrosting properly fixed connection on control board. Instructed customer that they have to run it through a 48 hour defrost before they can use this unit and before it will cool properly.
We serviced a
GE REFRIGERATOR
Model GFE28GMKBES
Near Fairborn, OH 45324
Tim
Job Details: 09/21/2022
Fixed door switch checks ok.
We serviced a
KENMORE DRYER
Model 110.674226
Near New Carlisle, OH 45344
Tim
Job Details: 09/21/2022
Replaced fuse checks ok ; used 1 3392519 (FUSE) from stock
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054MFJ
Near Medway, OH 45341
Tim
Job Details: 09/21/2022
Disassembled both burners and cleaned out. Left front is not loading properly but the right rear igniter is weak and does not always late. Disassembled other two burners and cleaned out build up reassembled unit and tested checks OK
We serviced a
LG WASHER
Model WT7300CW/01
Near Dayton, OH 45429
Tim
Job Details: 09/21/2022
Checked unit over found unit still had large amount of build up inside tub assembly and on outer tub. Spoke with HBW and told them in order to fix issues we'd need to replace the inner tub and agitator.
We serviced a
BOSCH DISHWASHER
Model SHE3AR76UC/28
Near Dayton, OH 45416
Shawn H
Job Details: 09/21/2022
Ustomer states that unit is stuck on h02 and wont start. This is a delayed start time. Advised customer on delay start options and operation of controls. Customer also states that unit is loose in the cabinet. Inspected and found left front leg not touching the floor and unit has a forward tilt. This will cause leaks over time. Adjusted front leg but could not adjust front to back level. Unit is sitting on the tile floor and this is keeping it tilted forward. Cannot adjust front legs higher to match because of counter. Tile needs to be removed so unit can sit level. Advised customer to have installer come back out and trim tile to level unit.
We serviced a
LG REFRIGERATOR
Model LMXS30776S/02
Near Trenton, OH 45067
Steve G
Job Details: 09/21/2022
Install new deli drawer roller check OK.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Lebanon, OH 45036
Steve G
Job Details: 09/21/2022
"Unit is not cooling. Jess at warranty company, they are not going to do a seal system on the unit. They are going to replace the unit."
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF0A
Near Liberty Township, OH 45044
Steve G
Job Details: 09/21/2022
Unit does not start all the time. At the time of service call the unit is working. Customer states that is an intermittent issue.
We serviced a
GENERAL ELECTRIC MICROWAVE OVEN
Model JNM7196SK6SS
Near Liberty Township, OH 45044
Steve G
Job Details: 09/21/2022
Customer states that unit is not heating right. Cx pointed out some damage to the unit. The unit has cabinet damage from when it was either delivered or installed. Did advise the customer that warranty will not cover since its over 30 days. Cx is going back to the builder for replacement.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GYE22HMKFES
Near West Milton, OH 45383
Shawn H
Job Details: 09/21/2022
Installed new LED and verified correct operation. All lights operate as they should. All ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Troy, OH 45373
Shawn H
Job Details: 09/21/2022
Customer states that when icemaker cycles to drop a load of cubes it is very noisy. It also does not produce ice on a regular basis. Forced icemaker to cycle and found icemaker binding on itself causing noise. Replaced icemaker and ran to test. All OK. Unit is functioning as it should
We serviced a
GE REFRIGERATOR
Model GYE18JSLKFSS
Near Troy, OH 45373
Shawn H
Job Details: 09/21/2022
Customer states that ice maker is leaking again. Inspected ice maker and found it leaking from corrosion. Unit needs ice maker. Installed new icemaker in cycled to test. No water leaking from icemaker. All OK.
We serviced a
LG WASHER
Model WM2487HWM
Near Troy, OH 45373
Shawn H
Job Details: 09/21/2022
Customer states that unit is making a loud roar in spin and didnt spin out the last load. Ran unit to test in spin and the bearings are very noisy. Inner basket isnt loose. Inner basket spins true. Small leak from rear seal rusted out the bearing causing the noise. Unit would need rear outer tub and recommended we replace the door boot at the same time. Door boot has mildew stains and is brittle. Second man needed and 3 job count.
We serviced a
GENERAL ELECTRIC DRYER
Model GFD65ESPN1SN
Near Dayton, OH 45426
Shawn H
Job Details: 09/21/2022
Installed all provided parts and ran to test. Unit is heating as it should. All ok.
We serviced a
SAMSUNG WASHER
Model WF331ANR/XAA
Near Dayton, OH 45426
Shawn H
Job Details: 09/21/2022
"Customer states that unit is making a loud noise in spin. Almost like a roar. Inspected unit and found inner basket separated from the rear flange. The noise is from the basket. No signs of leaks. Unit will need inner basket, and door boot. Due to age and cost customer does not wish to repair unit."
We serviced a
BOSCH DISHWASHER
Model SHXM98W75N/10
Near Franklin, OH 45005
Sam
Job Details: 09/21/2022
Inspected the unit and found the rinse aid dispenser empty. Filled the dispenser and ran a test cycle. Found a large amount of suds in the bottom of the unit. Added veg oil to the unit to break down suds. Advised the customer to use cleaning tablets on a regular basis along with rinse aid.
We serviced a
FRIGIDAIRE RANGE
Model GCRG3060AFC
Near Waynesville, OH 45068
Sam
Job Details: 09/21/2022
Customer paid COD right for conversion kit install. Customer had the conversion kit for the burners already functioning properly but the oven was not heating correctly. Upon testing the oven both the flames from the boil in the bake cycles for roughly 3 to 5 inches long and about 50% blue and 50% orange. I followed the instructions on the conversion kit to tighten down the orifice for the bake and broil igniters and the flames did not change in size. Tightened them down again and the broil cycle would not lite. Bake cycle still with abnormal flame pattern. Called techline after leaving the home and then conveyed info to the homeowner to try to resolve the issue.
We serviced a
HOTPOINT WASHER
Model HTW240ASK0WS
Near Dayton, OH 45458
Sam
Job Details: 09/21/2022
"Inspected the unit and found the hot and cold water lines reversed. Entered diagnostics and found an error code for oversuds and off balanced load. Advised the customer the lines would need to be swapped, the unit recalibrated and control reset
We serviced a
LG DRYER
Model DLE3400W
Near Centerville, OH 45458
Sam
Job Details: 09/21/2022
Inspected the unit and found an error code D 90 which indicates poor airflow and blockage in the vent line. Also found the outlet temp thermistor out of range. Replaced thermistor with extra stock and ran a test cycle. All other checks OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Moraine, OH 45439
Sam
Job Details: 09/21/2022
Inspected the unit and found the teeth for the ice bin not aligned correctly and causing it to lock up. Made adjustments. All checks OK
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9380SG/AA
Near Dayton, OH 45458
Kevin
Job Details: 09/21/2022
Installed dye drier found leak non repairable called Tammy at AHS auth#378TJSL; used 1 Da81-06006a (Drier) from stock
We serviced a
GE REFRIGERATOR
Model GSE25HSHBHSS
Near Dayton, OH 45459
Kevin
Job Details: 09/21/2022
Adjusted water filter housing and checks ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Dayton, OH 45429
Kevin
Job Details: 09/21/2022
Installed new brd & ice maker reset unit and checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFC2353AF0
Near Dayton, OH 45420
Kevin
Job Details: 09/21/2022
Called techline fill tube heater is OL to Fz ice maker -spoke to Robert -case file #85785117 nonrepairable
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS22XGCB2
Near Fairborn, OH 45324
Kevin
Job Details: 09/21/2022
Unit not defrosting properly unit needs new defrost timer and bimetal cust declined est