Near Dayton, OH 45415
Shaun S
Job Details:
12/23/2020
RANGE SAMSUNG NE59J3420SS/AA
"Removed and replaced fan motor on unit, checks ok"
Near Troy, OH 45373
Steve
Job Details:
12/23/2020
DISHWASHER WHIRLPOOL DU1055XTVS1
Found dishwasher leaking around door. Replaced door gasket; used 1 W10300924 (Door gasket) from stock
Near New Carlisle, OH 45344
Steve
Job Details:
12/23/2020
REFRIGERATOR FRIGIDAIRE LFSS2312TP4
Installed new control. Advise customer to monitor operation of unit because it is in the garage. All systems check OK
Near New Carlisle, OH 45344
Steve
Job Details:
12/23/2020
WASHER WHIRLPOOL WTW5000DW2
Unit not completing cycle due to pinched drain hose not recognizing washer is draining water out quick enough. Resecured pressure hose. Unit is operating OK
Near Springfield, OH 45502
Steve
Job Details:
12/23/2020
MICROWAVE SAMSUNG SMH1816S
Installed new control. Microwave is operating properly
Near Greenville, OH 45331
Kevin
Job Details:
12/23/2020
REFRIGERATOR FRIGIDAIRE FGSC2335TFB
"Checked on customers frig for proper temps and noises, customer claims unit seemed to run all the time. Everything checks out, doors sealing properly."
Near West Chester Township, OH 45069
Steve G
Job Details:
12/23/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TWB
Installed garage kit. Cycled ; used 1 5303918301 (Garage kit) from stock
Near Brookville, OH 45309
Shawn H
Job Details:
12/23/2020
COOKTOP GE JBP90T0F1WWI
Installed element and ran to test. All ok. Unit heats as it should.
Near Trotwood, OH 45426
Shawn H
Job Details:
12/23/2020
RANGE LG LRG3095ST/00
Installed oven igniter and ran unit to test. Unit is heating fine. All ok.
Near Dayton, OH 45402
Kevin
Job Details:
12/23/2020
REFRIGERATOR KITCHENAID KBRS20EVWH2
Installed new ice maker and checks ok
Near Dayton, OH 45406
Shawn H
Job Details:
12/23/2020
WASHER ELECTROLUX FAFW3801LW3
"Upon arrival customer stated that clothes are coming out wet after spin. Ran diagnostic to check for errors. EF1 clogged drain error present. Removed pump to inspect. Found screen clogged with lint, paper, etc. Cleared pump and ran to test. All ok. Unit is draining and spinning as it should."
Near New Paris, OH 45347
Shaun S
Job Details:
12/23/2020
WASHER GE GTW465ASN1WW
Found that unit was sitting in a overflow pan which as causing it to push against motor guard causing noise when motor ran customer to change out pan
Near Fairborn, OH 45324
Kevin
Job Details:
12/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01
Installed new damper assy and checks ok
Near Englewood, OH 45322
Shaun S
Job Details:
12/23/2020
DRYER SAMSUNG DV56H9000EP
"Removed and replaced idler pulley on unit, ran and checked out unit checks ok ; used 1 Dc93-00634a (Pulley) from stock"
Near Vandalia, OH 45377
Shaun S
Job Details:
12/23/2020
REFRIGERATOR WHIRLPOOL GX5FHDXVQ01
"Remove and replaced board on unit, checks ok"
Near Springboro, OH 45066
Sam
Job Details:
12/23/2020
DRYER KENMORE 11069132413
Inspected unit and found a bad pulley. Replaced pulley and cleaned out unit. All checks OK; used 1 W10837240 (Pulley) from stock
Near Waynesville, OH 45068
Sam
Job Details:
12/23/2020
DRYER MAYTAG MED7230HW0
"Inspected unit and found the moisture sensors with a light coat of what appeared to be dirt or wax. Removed the front panel and made sure the sensors harnesses were connected properly and Tested the sensors and they passed. vent line clear, all checks ok."
Near Middletown, OH 45042
Sam
Job Details:
12/23/2020
DISHWASHER MAYTAG MDB4949SHW
"Inspected the unit and found the switch at the countertop off. Flipped it on and ran a test cycle, made adjustments to the door so it could close properly. Unit functioning as designed. No leaks or issues found after running test cycle."
Near Middletown, OH 45042
Sam
Job Details:
12/23/2020
REFRIGERATOR SAMSUNG RF25J500DSG/AA 02
Inspected the unit and found the compressor fan hitting against the plastic cover. Made adjustments to the fan cover and and fan. Ran a test cycle and all checks ok.
Near Dayton, OH 45459
Tim
Job Details:
12/23/2020
DRYER LG DLEX7800WE
Replaced heater and display unit still needs main control.; ordrng 1 EBR85130515 (Control)
Near Middletown, OH 45042
Sam
Job Details:
12/23/2020
DISHWASHER BOSCH SHPM65W56N/01
Inspected unit and found an error code for a bad heat pump. Installed new heat pump and ran a test cycle. Found no leaks or issues with the unit. All checks OK
Near Ludlow Falls, OH 45339
Steve
Job Details:
12/23/2020
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0
Bottom of freezer door is damaged needs replaced; ordrng 1 Freezer door
Near Centerville, OH 45459
Sam
Job Details:
12/23/2020
WASHER GENERAL ELECTRIC GFW550SSN0WW
Inspected unit and found the door lock misaligned and not closing properly. Made adjustments to the door and lock. Ran a test cycle and the door locked or unlocked without any issues. All checks OK
Near Ludlow Falls, OH 45339
Steve
Job Details:
12/23/2020
DISHWASHER FRIGIDAIRE FGID2479SF7A
Wrong console; ordrng 1 117512430 (Console)
Near Arcanum, OH 45304
Kevin
Job Details:
12/23/2020
RANGE FRIGIDAIRE FFGF3047LSH
"Changed out igniter, made sure unit heated ok."
Near Troy, OH 45373
Steve
Job Details:
12/23/2020
DISHWASHER MAYTAG MDC4650AWB3
"Dishwasher will not start due to faulty latch assembly. Replaced. Latch. Dishwasher is able to start now but you cannot select any cycle other than normal. Need Console assembly; rqstng P&A on 1 6-920396 (Console), used 1 W10130695 (Door latch) from stock"
Near Ansonia, OH 45303
Kevin
Job Details:
12/23/2020
DISHWASHER FRIGIDAIRE FGID2466QF7A
"Changed out parts, checked each button, had unit run quick wash. Showed customer, unit checks ok."
Near Monroe, OH 45050
Steve G
Job Details:
12/23/2020
DISHWASHER KITCHENAID KDTE104ESS2
Unit is not washing. ; ordrd 1 W10605057 (Motor)
Near Liberty Township, OH 45044
Steve G
Job Details:
12/23/2020
WASHER SAMSUNG WF45M5500AZ/A5
Customer states that the unit takes several hr to complete a cycle. ; ordrng 1 1111 (Main board) and 1 2222 (;inverter board)
Near Liberty Township, OH 45044
Steve G
Job Details:
12/23/2020
WASHER KENMORE 796.3152321
Customer is getting error code UE. Unit is 8 yrs old in laundry room ; rqstng P&A on 1 1111 (Stator) and 1 2222 (Rotor) and 1 3333 (Main board) and 1 4444 (Hall sensor)
Near Mason, OH 45040
Steve G
Job Details:
12/23/2020
RANGE GE JGBS66REK4SS
Customer states that the unit is not pre heat or it will take 45 mins. ; ordrng 2 GWB10X21809 (Door hinges)s
Near Mason, OH 45040
Steve G
Job Details:
12/23/2020
DRYER - ELECTRIC LG DLE5977B
Unit is making a thumping noise and also hard to turn. Adv customer not to use the unit. Fire hazard ; ordrng 4 1111 (Rollers with shafts)s and 1 2222 (Idler pulley) and 1 3333 (Belt)
Near Monroe, OH 45050
Steve G
Job Details:
12/23/2020
DISHWASHER KITCHENAID KDTE104ESS2
Unit is not washing. ; ordrd 1 W10605057 (Motor)
Near Vandalia, OH 45377
Kevin
Job Details:
12/23/2020
REFRIGERATOR SAMSUNG RF263TEAESR/AA
Found unit unit in demo mode reset unit and checks ok
Near West Alexandria, OH 45381
Shawn H
Job Details:
12/23/2020
RANGE SAMSUNG NE59J7630SS/AA
Upon arrival customer stated that unit operates fine but display is flashing all segments. Inspected unit for loose connections. None found. Unit needs display and EOC. ; ordrng 1 DE92-03761B (Eoc) and 1 DE07-00129A (LED Display)
Near Lewisburg, OH 45338
Shawn H
Job Details:
12/23/2020
WASHER SAMSUNG WF45N5300AF/US
Front shock set is not the correct part number. Correctly ordered but shipped wrong. Please reorder front shocks. ; ordrng 2 DC66-00470A (Shock)s
Near Miamisburg, OH 45342
Sam
Job Details:
12/23/2020
DRYER LG DLEX9000V
Inspected the unit and found the control board and control panel loosing communication between each other and causing the unit to randomly beep. Ordering parts.; rqstng P&A on 1 EBR80198603 (Main PCB assembly) and 1 ADC75446402 (Main door assembly)
Near Englewood, OH 45322
Shaun S
Job Details:
12/23/2020
DISHWASHER WHIRLPOOL DP840DWGx1
Found that unit is leaking from fill valve and dill hose on unit ; ordrng 1 304670 (Fill hose) and 1 8274220 (Fill valve)
Near Englewood, OH 45322
Shaun S
Job Details:
12/23/2020
WASHER MAYTAG MVWB850YG1
"Upon arrival found that unit has a defective tub seal, water leaking out from rotor and stator area ; ordrng 1 W10381078"
Near Xenia, OH 45385
Kevin
Job Details:
12/23/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TE4
Quick connect on water valve was broken replaced water valve and checks OK no leaks at this time; used 1 242252702 (Water valve) from stock
Near Xenia, OH 45385
Kevin
Job Details:
12/23/2020
REFRIGERATOR GE GIE21GTHWW
Leaking from cabinet called Lowes spoke John took video of unit leaking out of the back of cabinet. unit non repairable. sent pictures to service bench
Near Fairborn, OH 45324
Brad Anders
Job Details:
12/23/2020
MICROWAVE SAMSUNG MC17J8000CS
"Found unit giving error for miscommunication between user interface and main PCB, ordered PCB and door with user interface. Located in the kitchen, manufactured 2/2018.; rqstng P&A on 1 De94-03533J (Door) and 1 De92-03928A (Main PCB)"
Near Springfield, OH 45503
Brad Anders
Job Details:
12/23/2020
REFRIGERATOR ELECTROLUX EI32AF80QSE
Customer had to cancel due to being exposed to COVID. will be in quarantine until at least 12/28.; O-emld tckt
Near Dayton, OH 45424
Brad Anders
Job Details:
12/23/2020
REFRIGERATOR SAMSUNG RF263TEAESG/AA
"Found ice room frozen up, ordered icemaker repair kit and sealant. Located in the kitchen, manufactured 10/2108.; rqstng P&A on 1 DA82-02714A (Ice maker kit) and 1 Da81-05595a (Sealant)"
Near Springfield, OH 45502
Brad Anders
Job Details:
12/23/2020
HOME LAUNDRY - E ELECTROLUX EFLS627UIW0
"Customer had unit stop mid cycle while washing a rug. Put unit into diagnostics mode and tested each valve, pump, and motor. All operations test ok."
Near Yellow Springs, OH 45387
Brad Anders
Job Details:
12/23/2020
COOKTOP GE JGBP86SEM1SS
"Found left rear burner not lighting properly, found spark module not sending proper voltage, ordered valve, Burner, and spark module.; rqstng P&A on 1 Wb21k10119 (Valve), ordrng 1 WB28K10389 (Orifice holder) and 1 WB16K10055 (Burner) and 1 WB13X26360 (Spark module)"
Near Dayton, OH 45424
Brad Anders
Job Details:
12/23/2020
DRYER LG DLR2532W
"Found thermal fuse stuck open, installed new fuse, unit is heating properly.; used 1 Dc96-00887c (Thermal fuse) from stock"
Near Yellow Springs, OH 45387
Brad Anders
Job Details:
12/23/2020
WASHER GE GTW680BSJ5WS
"Found drain pump not draining properly, will pick up at DAP 12/23 and return Drain pump-wh23x28418.; schdld next appmnt for 12/23 WED !"
Near Dayton, OH 45429
Tim
Job Details:
12/21/2020
DISHWASHER GE GDP665SYN2FS
Unit was sitting out in the middle of the floor. Attached the waterline; electric and drain line after replacing pump. Unit tests good no leaks. Disconnected everything again and did inform the customer that we do not do installs so I would not install for him. Left the unit completely disconnected from the water and the electric.
Near Dayton, OH 45410
Tim
Job Details:
12/21/2020
WASHER WHIRLPOOL WTW7300DW1
Replaced main control. Checks ok
Near Dayton, OH 45432
Tim
Job Details:
12/21/2020
OVEN GE JTF18BOW1BB
Replaced bake element. Checks ok
Near Dayton, OH 45434
Tim
Job Details:
12/21/2020
DRYER WHIRLPOOL WED75HEFW1
Cleared off and build up from blower wheel. Checks OK
Near Dayton, OH 45440
Tim
Job Details:
12/21/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD5
Cleared frozen water line. Checks OK
Near Dayton, OH 45419
Tim
Job Details:
12/21/2020
WASHER SAMSUNG WF41DANRXAA01
Need complete tub assembly. No repair per AHS put into options per Joann. #Auth#306JARP
Near Lebanon, OH 45036
Steve G
Job Details:
12/21/2020
DISHWASHER GENERAL ELECTRIC GLD5560L00SS
"Installed new board and notice that the old board had shorted out and had a large burn mark on the board and the wire harness to the had some melting on the harness had some damage. Leo at AHS, unit is being placed into options. 125qtwmSpoke to vendor and vendor said its not even showing the wire harness. Possible not NLABoard was replaced and not able to take off and return since it was installed. Return the motor assy."
Near Middletown, OH 45044
Steve G
Job Details:
12/21/2020
REFRIGERATOR FRIGIDAIRE FFSS26D8RS0
"Found several broken plastic parts. installed new dispenser board, door flat, all of the mechanical parts and ice chute door paddle, installed new switches and face plate. Cycled."
Near Dayton, OH 45402
Tim
Job Details:
12/21/2020
WASHER LG WM4270HVA
Reinstalled rear suspension shock. Check ok
Near Middletown, OH 45044
Steve G
Job Details:
12/21/2020
RANGE FRIGIDAIRE FCRE3052ABD
Customer complaint is that he sees bubbles under that glass. Tech was not able to see what customer was talking about but did scrap off food build up and spillage. Customer did not use ceramic brite. Unit is in good working conditions
Near Huber Heights, OH 45424
Steve
Job Details:
12/21/2020
WASHER MAYTAG MVWC465HW2
Installed new gear case
Near Springfield, OH 45505
Steve
Job Details:
12/21/2020
RANGE - GAS FRIGIDAIRE FCRG3015AWA
Found loose ignitor switch. Unit operating ok on RF ignitor
Near Springfield, OH 45504
Steve
Job Details:
12/21/2020
OVEN BOSCH HBL8650UC/07
Installed new control
Near Springfield, OH 45503
Steve
Job Details:
12/21/2020
DISHWASHER SAMSUNG DW80M2020US/AA
Installed new water valve. Unit is operating OK
Near Springfield, OH 45503
Steve
Job Details:
12/21/2020
RANGE FRIGIDAIRE LGEF3045KFK
Clock assembly is out. Customer declined
Near Medway, OH 45341
Steve
Job Details:
12/21/2020
WASHER MAYTAG MVWB855DC3
Installed new user interface and main control. Calibrated machine unit is operating OK
Near Wetherington, OH 45069
Steve G
Job Details:
12/21/2020
REFRIGERATOR FRIGIDAIRE FG4H2272UF
"Installed new valve, tank, manifold tubing and double valve. Cycled unit check ok"
Near Franklin, OH 45005
Sam
Job Details:
12/21/2020
DISHWASHER BOSCH SHXM88Z75N/01
Made adjustments to the door insulation to allow the customer to see the red light at the bottom of the door. Customer declined the purchase of the drain hose. All their checks OK
Near Dayton, OH 45416
Shawn H
Job Details:
12/21/2020
DRYER WHIRLPOOL WED7500GC0
Installed latch and ran to test. All ok door holds now.
Near Dayton, OH 45404
Shawn H
Job Details:
12/21/2020
RANGE GE JB645DK4BB
Inspected unit for signs of abuse or impact. None found. Replaced glass. All ok.
Near Dayton, OH 45434
Kevin
Job Details:
12/21/2020
REFRIGERATOR SAMSUNG RF260BEAESR/AA
Wiring in cabinet shorting out intermittently not allowing the unit to defrost properly called WARRANTECH- Richard- cust should here back within 3-5 bus days
Near Dayton, OH 45458
Sam
Job Details:
12/21/2020
REFRIGERATOR KITCHENAID KRFC704FBS02
Inspected unit and found a large amount of ice buildup around the ice bin. Cleared it out. Inspected door gaskets and found no issues. All checks OK
Near Dayton, OH 45409
Kevin
Job Details:
12/21/2020
REFRIGERATOR GE TBX25PRBSRAA
Def timer not advancing
Near Dayton, OH 45458
Sam
Job Details:
12/21/2020
WASHER GE GUD27EESN0WW
Inspected the unit and found it leaking at the water inlet valves. Made adjustments to the water lines and water valve. Ran several more test cycle and found no leaks. All checks ok
Near Springboro, OH 45066
Sam
Job Details:
12/21/2020
REFRIGERATOR FRIGIDAIRE LGHX2636TF
Inspected unit and found the icemaker making a loud grinding noise while trying to dump the ice. Install new icemaker. All checks OK
Near Lebanon, OH 45036
Sam
Job Details:
12/21/2020
REFRIGERATOR SAMSUNG RF263TEAESG
Inspected unit and found the ice mold tray filled with ice but not dumping the ice out of the mold. Installed new icemaker and advise the customer to give it 48 hours before they see it returning to normal production. All checks OK; used 1 Da97-15217d (Icemaker) from stock
Near Carlisle, OH 45005
Sam
Job Details:
12/21/2020
REFRIGERATOR ELECTROLUX LGHS2665KF2
Installed fan. I advised the customer to monitor the unit as it returns to normal temp. All checks ok.
Near Yellow Springs, OH 45387
Brad Anders
Job Details:
12/21/2020
WASHER WHIRLPOOL WTW8900BC0
"Was not able to remove inner drum and rotor from unit, called AHS, talked to Kesha, they are putting unit in for replacement. They requested all the parts to be returned to them."
Near Miamisburg, OH 45342
Sam
Job Details:
12/21/2020
DRYER SAMSUNG DVE45T3200W/A3
Inspected unit and found no heat during a timed dry cycle. Inspected the connections at the terminal block in the back of the unit and found only 120 V from the wall outlet. I showed this to the customer and advise them they needed 240 v and showed him a diagram of how it should be connected with proper voltage. The customer acknowledge this and said they would get it taken care of. All other checks OK. I advised him to have a electrician come out and reinspect the wall outlet.
Near Greenville, OH 45331
Kevin
Job Details:
12/21/2020
DISHWASHER SAMSUNG DW80K7050US
Replaced rh door string. Unit checks ok. Collected payment in full on initial trip.
Near Greenville, OH 45331
Kevin
Job Details:
12/21/2020
WASHER WHIRLPOOL GHW9150pw1
Found material in drain pump cleanout. Cleared and ran test cycle and unit drained ok.
Near Dayton, OH 45417
Tim
Job Details:
12/21/2020
MICROWAVE LG LMV1650ST
Check unit over found the unit had no power. Installed jumper wire to test unit. Unit has no display but does start. After unit ran for about for five seconds it started melting my jumper wire and the magnetron was buzzing extremely loud and smoking. Needs parts listed below. Unit is about 15 to 20 years old in the kitchen; rqstng P&A on 1 6324W1A001M(Nla) (Magnetron) and 1 4781W1M384K(Nla) (Control) and 1 6170W1D109B(Nla) (Transformer) and 1 0CZZW1H004B(Nla) (Capacitor)
Near Arcanum, OH 45304
Kevin
Job Details:
12/21/2020
REFRIGERATOR MAYTAG M1TXEGMYQ00
"Upon arrival checked temps unit was right around 30-32F in freezer and around 50F in fresh food section. Unit was running, compressor and evap fan. Removed evap cover found little to no frost pattern on evaporator and buildup on upper right area. Unit either has a restriction or leak. Customer has backup,frig that belongs to landlord and unit. Will look to replace with that unit. Customer decline estimate for repair."
Near Xenia, OH 45385
Tim
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01
"Checked unit over found that the unit was only getting a partial frost pattern. Unit has a sealed system leak along with a shortened heater in the door not sealing up. I did try to install the door and the heater but the customer would not let me. Unit needs compressor,evaporator and condenser; rqstng P&A on 1 ##### (Compressor) and 1 #### (Condenser) and 1 #### (Evaporator), states that autho needed"
Near Dayton, OH 45409
Tim
Job Details:
12/21/2020
MICROWAVE KENMORE 721.8601901
Door handle broke off and the touchpad buttons dont work. Unit is about 15 years old in the kitchen.; rqstng P&A on 1 ADC73130005(Nla) (Complete door) and 1 ACM73080002(Nla) (Controller)
Near Dayton, OH 45420
Tim
Job Details:
12/21/2020
WASHER MAYTAG MVWX655DW1
"Transmission is free spinning and agitator wont come off. Needs transmission, basket and agitator. Needs additional labor. Tub job.; rqstng P&A on 1 W11035751 (Gearcase) and 1 W10752719 (Basket) and 1 W10902814 (Agitator)"
Near Dayton, OH 45402
Tim
Job Details:
12/21/2020
DRYER - ELECTRIC LG DLEX4270V
Cleared Lint out of trap and replaced filter.; ordrng 1 ADQ56656401(dropoff) (Screen)
Near West Milton, OH 45383
Steve
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Evap fan not running. No power from main control. Needs replaced; ordrd 1 W10503278 (Control)
Near Waynesville, OH 45068
Kevin
Job Details:
12/21/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TS2
Ice maker not advancing properly; used 1 1 (243297609) from stock
Near Springfield, OH 45504
Steve
Job Details:
12/21/2020
DRYER WHIRLPOOL WED5100HC0
Heating elements and thermostats are burnt out; ordrng 1 WP3387747 (Heater) and 1 279973 (T stat kit)
Near Dayton, OH 45459
Kevin
Job Details:
12/21/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TE0
Installed new container and module for dispenser and checks OK
Near Mason, OH 45040
Steve G
Job Details:
12/21/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Customer states unit is leaving a brown film on the dishes and racks. Did find food particles in the unit ... upper rack need rollers and stopper. Upper rack needs spray arm. ; ordrng 1 W10508950 (Rack stop), rqstng P&A on 1 W10712395 (Rack adjuster kit) and 1 W10340542 (Manifold) and 1 W10448645 (Spray arm)"
Near Dayton, OH 45424
Brad Anders
Job Details:
12/21/2020
RANGE SAMSUNG NE58F9710WS/AA
"Installed new display assembly and triple burner, unit is working properly."
Near Lebanon, OH 45036
Steve G
Job Details:
12/21/2020
DISHWASHER GE PDWT280V00SS
"Customer states when tech arrived customer states that the unit has additional issues. Tech is having office get autho and if approved please order part. Unit in kitchen and is 9 years old ; rqstng P&A on 1 WD01X10537 (TCO fuse.) and 1 Wd21x10517 (Main board), states that autho needed"
Near Fairborn, OH 45324
Brad Anders
Job Details:
12/21/2020
DRYER SAMSUNG DV48H7400EW/A2
"Found roller making noise, found idler pulley worn out not spinning freely. Installed new pulley and roller. Unit checks ok.; used 1 DC97-16782a (Roller), and 1 Dc93-00634a (Idler pulley) from stock"
Near Dayton, OH 45414
Shawn H
Job Details:
12/21/2020
WASHER WHIRLPOOL WTW7300DW0
Upon arrival customer stated that unit makes a rattle noise at times and this morning an F5E2 error occurred. Checked unit for noise and found wash plate loose. Customer stated that it was replaced once. Bolt came loose. Inspected plate and splines are stripped. Plate will slip on transmission shaft. Inspected unit for error. Found lid lock shorted open causing error. Unit needs wash plate and lid lock. ; ordrng 1 W10810403 (Lid lock) and 1 W10752283 (Wash plate)
Near Eldorado, OH 45321
Shawn H
Job Details:
12/21/2020
WASHER FRIGIDAIRE n/a
Upon arrival customer stated that unit shows F11 error and leaks. F11 is a long fill error. This error only occurs on bedding cycle. Ran unit to test and its not getting hot water. Valve is getting voltage but not opening. Bedding cycle calls for hot only. This is why code only appears in that cycle. Leak is coming from the seal between the tub halves. Tried to tighten tub screw but this did not stop leak. Unit needs water valve and tub seal. ; ordrng 1 5304520351 (O ring) and 1 134959330 (Valve)
Near New Paris, OH 45347
Shawn H
Job Details:
12/21/2020
WASHER LG WM2277HW/01
Upon arrival customer stated that unit wont start. Has to jiggle start button to get it to work. Removed console to inspect. No loose connections. Button has an intermittent short causing no start. Tab the holds button on console is cracked. Unit needs console and user interface board. Pets are NLA and confirmed with Chris. Need to send back to LG. ; ordrng 1 6871ER2078A (User interface board) and 1 AGL30906701 (Control panel)
Near Eaton, OH 45320
Shawn H
Job Details:
12/21/2020
RANGE LG LRE3061ST/00
Upon arrival customer stated that unit sparked from side to side and burnt a spot in the enamel. Inspected and found two spots where enamel is chipped. Spots are where rack slides in. Ran unit to test. Unit heated fine with no issues. Could not duplicate concern of arching. Liner needs touched up. Need to pseudo call back on Monday so I can contact LG to discuss. ; O-emld tckt
Near Dayton, OH 45458
Sam
Job Details:
12/21/2020
MICROWAVE LG LMH2016ST/01
Inspected unit and found the magnetron not heating and defective. Ran 1 min 1 cup of water through a cycle and the water did not heat. Tested the buttons on the control board and several number buttons did not respond. The unit is nine years old and located in the kitchen. Ordering parts.; rqstng P&A on 1 1111111 (Magnetron) and 1 2222222 (Control board assembly(connected to the display panel))
Near Turtlecreek Township, OH 45036
Sam
Job Details:
12/21/2020
DISHWASHER GE GDF520PSJ2SS
Inspected unit and found voltage going to the door lock but control board not responding and recognizing the doors closed. Unit needs a control board. Provided estimate to Otterbein maintenance and they approved repair. Ordering part; ordrng 1 WD21X24900 (Control board)
Near Franklin, OH 45005
Sam
Job Details:
12/21/2020
DRYER MAYTAG DE4000
Inspected the unit and found one of the support also had locked up and started to grind against the dryer drum. It appears The drum came off the front frame support and started grinding against the front panel and the blower housing wheel and motor damaging the blower wheel. Per the serial number the unit is 20+ years old and located in the laundry room. Made adjustments to allow the drum to sit back in place and allow the door to close and run. The blower wheel can be heard bouncing around and loose. Ordering parts. ; rqstng P&A on 1 306663 (Drum) and 2 12001541 (Roller)s and 2 WP6-3129480 (Support)s and 2 33001443 (Nut)s and 1 Y303836 (Blower wheel) and 1 WP6-3037050 (Pulley)