Local Reviews
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Steve M.
WASHER GENERAL ELECTRIC GTWN2800D2WW Hot water not working. Need valve; ordrng 1 WH13X22720 (valve triple water)
Kevin S.
REFRIGERATOR FRIGIDAIRE FPBC2278UF1 "Upon inspection customer had noise issue, and mullion strip not opening properly. Adjusted the strip and closure piece from above, seems to be better not perfect. Probably not completely aligned screw holes in unit. Also could not duplicate noise but suspect coming from fan in ice compartment. No noticeable frost in any vents or outside. Unit cooling ok. Told customer to keep eye on and how to remove ice bucket and push in door switch to verify if its coming from there."
Tim R.
REFRIG/SIDE-BY-S FRIGIDAIRE FGSS2635TF8 Checked unit over found shorted control board and power cord replaced power cord and shorted control unit would still not come on. Talked with Frigidaire and they said to replace the display. We unplug the display and everything kicked on Frigidaire said the unit will continue to call but will have no display. When you return to install the display you need to plug in the display wire into the J9 connector.; ordrng 1 5304512624 (DISPLAY)
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Unit needs control in service kit; ordrd 1 DA82-02714A (SERVICE KIT)
Kevin S.
WASHER LG WM2487HRM "Upon inspection removed water lines from unit and clean screens at valve locations, dispense water into bucket has good water pressure. Put unit in hot and later again cold. Initially noticed hot was struggling to put water in but seems much better now. As for door lock could not duplicate issue. Told customer to continue to use and monitor. Saved estimate with hot water valve and door lock mechanism if they call back in. Otherwise unit checks ok. Collected service call fee."
Steve M.
FREEZER AMANA AQF1613TEW03 Evap fan not running ; ordrd 1 WP3-60336-001 (motor-evap)
Steve M.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA "Refrigerator is cooling too much and freezing food product. Recommend new evaporator cover with sensor and control board; rqstng P&A on 1 DA92-00384B (MAIN CONTROL) and 1 DA97-12609C (EVAP COVER), states that autho needed"
Kevin S.
WASHER MAYTAG MVWC200BW1 "First spun tub by hand seemed ok, put unit into a drain and spin seemed ok and smooth. Put unit into diagnostics, unit filled, agitated, drain and spun out ok. No errors. Customer claims seems unit is getting more off balance... pushed down on tub suspension might need replacing. Put misc towels and rags had unit fill then drain and spin out to load test... problem lies within the transmission. Unit is over 10yrs old, not advised to repair on this unit."
Steve M.
REFRIG/SIDE-BY-S GE GSH25JSTASS "Unit not cooling due to bad defrost; ordrd 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost)"
Steve G.
DISHWASHER BOSCH SHE3ARF2UC/22 Customer needed to reschedule; schdld next appmnt for 5/22 FRI 12 pm
Shawn H.
RANGE SAMSUNG NX58K7850SG/AA Upon arrival customer stated that unit worked great up until last week when upper oven won’t ignite. Pulled unit out to gain access to igniter. When pulling unit out I heard a hissing and smelled gas. Copper gas line was pinched and when pulling out unit it opened up. Shut gas off to unit and advised customer. Continued checking unit over and found igniter not drawing any amperage. Has proper voltage to it but no amp draw or glow. Unit needs igniter. Customer is repairing gas line. ; ordrng 1 Dg94-00520a (IGNITER)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW0 Sealed door gasket a and lube the door hinges; used 1 SILICON from stock
Shawn H.
WASHER MAYTAG MVWC565FW0 "F0E5 Off balance code present. Checked unit over and found it to be out of level, tub loose from drive hub, motor pulley loose, lots of end play in trans, and clutch worn. Unit is going out of balance due to the tub being loose and worn suspension. Tub is loose because trans has endplay that allowed the drive hub to wear. Motor pulley is worn and sloppy. Suspension needs replaced because unit has been un-level for so long. Unit will need transmission, drive hub, clutch, suspension set, motor, and unit leveled. Unit is 4 years old in laundry room. ; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11130362 (suspension)"
Kevin M.
REFRIGERATOR KITCHEN AID KRNF706ESS01 Installed ice room fan adapter and checks ok
Shawn H.
REFRIGERATOR FRIGIDAIRE NOT VISIBLE. Upon arrival found water coming from defrost drain pan. Drain pan sits on top of the compressor and the pan was tipped to the side. Removed pan and emptied water. Reinstalled pan correctly. Checked defrost drain to verify it’s clear and it is. No more water leaks. Need to MMP on Monday to get ok on total. ; saved tckt
Kevin M.
REFRIGERATOR SAMSUNG RFG297AARS/XAA Ice maker not advancing. replaced ice maker Please mail customer a receipt; used 1 DA97-07365G (ICE MAKER) from stock
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Customers complaint about unit making excess noise, during spin. replacing balance ring and spin basket, and tighten shaft nuts. ; ordrng 1 39837 (BALANCE RING) and 1 719P3 (tub wash asm,ss)"
Kevin S.
DRYER MAYTAG MEDB835DW4 "Unit has broken door catch, there is no spare on door. Ordering new catch.; ordrng 1 WPW10610880 (catch)"
Kevin M.
REFRIGERATOR BOSCH B22CT80SNS01 Temps in FF 37 & FZ 0 checks good damper making noise when opening & closing 94.95; ordrng 1 BSH-00798467 (DAMPER ASSY)
Kevin M.
REFRIGERATOR LG LRSC21935TT Solenoid is leaking need to replace solenoid ; ordrng 1 5221JA2006D (WV)
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 7727840383 Spoke to Joel at techline wiring foamed in for freezer lights Joel had to order a special light kit bin is cracked; ordrng 2 W10695459 (module)s and 1 W10858273 (bin)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF989SDAE02 Auger motor is locked up; ordrng 1 W10347114 (shaft) and 1 W10822606 (motor)
Steve M.
DRYER SPEED QUEEN ADE4BRGS175TW01 "Dryer overheated and pumped thermal fuse and distorted outlet cover. Installed new cover and thermal fuse unit is operating properly. Advised not to run king size in dryer; used 1 D500820 (COVER HEAT OUTLET), and 1 D511412 (THERMAL FUSE) from stock"
Steve M.
RANGE FRIGIDAIRE FPGH3077RFE Test ran all components on the oven and cooktop unit checks OK
Steve M.
DISHWASHER KITCHENAID KDFE104DBL4 Unit needs wash motor. Declined at this time
Steve G.
DRYER MAYTAG MEDB835DW3 Unit is making a loud squeaking noise. Installed new idler pulley. Cycled. ; used 1 W10837240 (BRACKET) from stock
Steve M.
DRYER SAMSUNG DV209AEW/XAA Dryer not heating due to bad heating element. Replaced heater; used 1 DE486A (ELEMENT) from stock
Steve M.
REFRIGERATOR KENMORE 10650027002 Found wire on defrost thermostat pushed out of connector. Replaced connector. Unit operating ok
Steve M.
DISHWASHER FRIGIDAIRE FFCD2413UB2A Dispenser not operating. Found connection on dispenser motor off. Reconnected harness. Test ran service test. Unit operating ok
Steve M.
FREEZER SAMSUNG RF263AEWP/XAA Closing springs came detached. Reinstalled springs. Door closing properly
Steve M.
REFRIGERATOR SAMSUNG ELECTRON RF26HFENDSR/AA "Defrost drain was clogged and found defrost sensor out of range replaced sensor and install drain clip; used 1 DA32-10104N (SENSOR), and 1 DA61-06796A (DRAIN CLIP) from stock"
Tim R.
DRYER MAYTAG MED6630HC1 Checked unit over found that the door sticker needed adjusted to stay closed tight. Adjusted door strike. Checks ok
Tim R.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Replaced parts listed. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FFHS2622MSJ Food still freezing in the refrigerator doesn’t matter what shelf it’s on. Dampener is opening and closing. No repair possible at this point. All components have been replaced. I was in the phone with AHS for over and he with no response. Will call on Friday.
Tim R.
DISHWASHER FRIGIDAIRE FGID2466QF4A Replaced door seal. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE FGID2466QF6A Checked unit over found that the UO error indicated a bad fan motor. Replaced fan motor. Checks ok
Tim R.
REFRIGERATOR ELECTROLUX E128BS65KSDA Replaced ice maker due to not cycling or filling with water.; used 1 243297606 (
Tim R.
WASHER MAYTAG LAT5006AAE Replaced valve due to never shutting off and over filling. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE FFBD2406NW7B Installed drain loop. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF4267HARS Cleared drain and ice build up around fan. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF263BEASR Replaced icemaker due to not making ice. Unit is dispensing fine. ; used 1 DA97-15217B (ICE MAKER) from stock
Steve G.
MICROWAVE GE SCB2000CBB03 Customer states that the unit ;is sparking and it doesn’t do it all the time. Customer did have a video to it. Load test the unit several times and it did arch once out of 4 times. Another company was out in February and replace the mag tube. Unit is 19 years old. In kitchen.; rqstng P&A on 1 WB06X10215 (wave guide cover) and 1 WB26X26222 (magnetron asm) and 1 WB27X10037 (diode-cable assy)
Tim R.
DISHWASHER FRIGIDAIRE FFID2426TD1A Replaced control due to not power to drain pump or motor. Checks ok
Steve G.
REFRIGERATOR WHIRLPOOL GI5FSAXVY03 Unit display is not responding . Unit is 10 years old in kitchen; ordrd 1 W10740218 (cntrl-elec)
Tim R.
WASHER SAMSUNG WF45N5300AF/US Checked unit over found that the front right shock pin had come loose allowing the tub to bounce around more. Reinstalled pin and reprogrammed control. Checks ok
Steve G.
RANGE BOSCH HIIP055U/01 Tech was not able to get the unit out due to the way it was installed or the floor. Tech and customer did try several times. Tech advised the customer he was not going to fight with the unit and the unit should be able to slide out without any fighting. Customer will have to get the unit out and he will call when he does. MUST HAVE 3 HOURS ON RETURN. ; saved tckt
Tim R.
DISHWASHER FRIGIDAIRE FDB710LCQ0 Replace parts listed. Checks ok
Steve M.
OVEN GE JKP14W0T1WW Wrong parts; ordrng 1 WB44K5013 (BAKE ELEMENT )
Steve G.
MICROWAVE JENN AIR JMC7000ADB Unit in the kitchen. 22 years old Load test the unit and unit is not heating up. ; rqstng P&A on 1 AM13091701 (;DIODE) and 1 W56001219 (CAPACITOR ) and 1 W56001239 (MAGTUBE)
Steve M.
DISHWASHER LG LDP6797BB Black and blue side by side relays. Both removed. Blue. Relay go to the brown wire in on the black relay you go to the blue wire 120 ohms. ; ordrd 1 ABT72989206 (PUMP ) and 1 AGM76429503 (CONTROL)
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Installed new ice maker not advancing ; used 1 DA97-15217BPW (IMK) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Ice maker can be manually cycled and fills with water and cycles with no issues. Control not telling ice maker to cycle. Needs new control. ; ordrng 1 5304510307 (CONTROL )
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Call tech line- Eric- did visual support not repairable leakgoing into cabinet-Lewis gave new ticket #4152834137 called back & spoke-Elvis-ref #7003757758 The customer should be getting a call back from Samsung for this reference number for replacement if not customer can call back with this reference number
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed parts per ice maker bulletin and took pictures as I went and checked ok
Kevin M.
REFRIGERATOR SAMSUNG RS267TDRS/XAA Couldn’t find any leaks from the unit itself 102.07
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHT2033VS2 Temps FZ 0 & FF 36 but unit kicked breaker calling tech line-John-amp draw on compressor & heater checks ok possibly electrical problem
Kevin M.
REFRIGERATOR WHIRLPOOL ET8CHEXVQ00 Installed evaporator fan motor and Checks OK
Kevin M.
UPRIGHT / CHEST KENMORE 253.2244241 Found Open thermostat replace thermostat ; used 1 5304513033 (THERMOSTAT) from stock
Kevin S.
WASHER GE HTW240ASK4WS "Replaced drive belt, wiped off any oil residue from unit. Checks ok."
Kevin S.
WASHER CROSLEY CAW8350EW1 Customer had unit confused... showed her again to hold button in for 3-5 secs... she though i told her to hit it 3 times.... canceled unit had started wash unit working ok.
Kevin S.
RANGE ELECTROLUX EW30IS65JSD "Replaced housing assembly, checked each burner ok. No error codes. Took pic of burnt relay on old board."
Kevin S.
DRYER SPEED QUEEN adee9rgs175tw01 "Found thermal cutoff bad, thermostat and element is good. Replaced unit now heating and cycling ok.; used 1 D511475 (PARTS HEATER KIT) from stock"
Shawn H.
REFRIGERATOR MAYTAG MFI2269VEB1 Installed all provided parts and ran to test. Unit dispense ice and water as it should. Door switch operates as it should. All ok.
Shawn H.
DRYER WHIRLPOOL WED4815EW0 Upon arrival found unit will tumble but not heat. The led and found thermal fuse shorted open. Machine is clean and vent is clean. Replaced thermal fuse with kit and ran to test. All ok unit heats as it should. ; used 1 279816 (FUSE) from stock
Shawn H.
REFRIGERATOR SAMSUNG RF26HFENDSR/AA Upon arrival found unit with ice built up on evaporator cover. Thawed ice and removed cover. Found air leakage around suction lines causing ice build up. Unit won’t cool due to ice built up around the evaporator fan. Thawed frost/ice and sealed around suction lines with permagum. Installed new evap cover and ran to test. Fan is running. Advised customer that unit would be within set temp in 24 hours. All ok. Ok to bill.
Shawn H.
WASHER SAMSUNG WA52M8650AV/A4 Installed damper set and ran to test. Unit spins out smooth and has little movement. All ok.
Steve G.
RANGE THERMADOR PRG486WDH/03 Installed new main board per Techline cycled unit
Steve G.
DISHWASHER BOSCH SHE3AR76UC/25 Unit is having an E24 error code. Found food build up around the filter and the entrance of the drain pump. Cleared out and cycled. . Advised to the customer that warranty will cover this issue only one time. Gave customer helpful tips on use and care.
Steve G.
WASHER LG WT5101HW Customer purchased a gearcase and clutch assy. Customer also needs a stator and rotor as well. Did tell customer that the labor rate is just $350. Customer is not going to repair the unit after seeing she need additional parts.
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA 07 Installed new refrigerator back wall fold out unit cleared out drain line in refrigerator section and installed main board also noticed ice room fan was making noise so that ice room
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA adjust fill tube and replaced ice container called wrt-Chrissy-okd repair-; ordrng 1 DA97-14474C (COTAINER)
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Unit needs repaired per ice maker bulletin ; ordrng 1 DA82-02714A (ICE KIT) and 1 DA97-12540G (AUGER ) and 1 DA97-12604D (CONTAINER )
Shawn H.
DISHWASHER SAMSUNG DMT400RHS/XAA "Upon arrival customer stated unit leaks intermittently from the bottom center of the door. Checked door sweep and found a lot of debris under it. Removed door panel to gain access. Cleared sweep and reassembled. Unit won’t power up now. Have correct voltage to main PCB, have correct voltage to led board, but not correct voltage to touchpad. Led board isn’t sending voltage on. Unit needs led board. Pricing ok per CC. ; ordrng 1 DE96-00846A (LED BOARD)"
Shawn H.
RANGE GE JB680SP2SS Unit is 10 years old. Upon arrival customer stated that they had used self clean then after that the unit shows that the door is locked still. Removed top and inspected door latch micro switch. Found switch stuck in the closed position. Worked switch free and it opens and closes now. Ran unit in preheat to 350 to test elements. Unit is heating fine now. Unit needs door latch with switch. ; ordrng 1 WB14T10053 (range latch & handle)
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A "Upon arrival found ice bucket empty. Ran diagnostics test on ice maker. Ice maker will fill, sense and twist fine. Evaporator fan is running. Temp in ice room are normal but sensor for ice maker shows open. Replaced ice maker and cycled to test. Temps are equal now. U/I is missing segments and you cannot read the numbers well. Unit needs U/I. ; rqstng P&A on 1 242058229 (user interface), used 1 243297609 (ICE MAKER) from stock"
Shawn H.
MICROWAVE FRIGIDAIRE LFMV164QFA "Upon arrival found unit with power at outlet but no operation. Found fuse blown on filter board. Checked door switches and all are testing good but are loose in holder. Replaced fuse and ran unit to check amp draw. Unit heats and is only drawing 12.6 amps. HV side is good. This unit falls under the service bulletin for blown fuse/breaker. Per bulletin unit needs noise filter, latch kit, and fuse. Called AFC to give diagnosis and quote. They are reviewing and will contact customer and us with result. ; rqstng P&A on 1 5304472447 (filter) and 1 5304523456 (LATCH KIT W/CHOKE), used 1 5304509451 (FUSE) from stock"
Tim R.
RANGE WHIRLPOOL GR448LXPS0 Checked unit over found that the light socket was burnt out and door lock was stuck in the on position. Fixed door switch and replaced light.
Tim R.
DISHWASHER FRIGIDAIRE FFBD2406NB9B Replaced parts listed. Checks ok
Tim R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced dispenser. Checks ok
Tim R.
DISHWASHER LG LDF8874ST Replaced parts listed. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RF23J9011SR/AA Checks unit over found that the icemaker was frozen into the bucket. No repair now
Tim R.
DISHWASHER SAMSUNG DW80M9960UG Replaced parts listed. Checks ok
Tim R.
DRYER FRIGIDAIRE AEQ06700FS0 Replaced shorted heater. Instructed customer to clean vents.
Tim R.
WASHER ROPER RTW4516FW1 Replaced the splotch. Checks ok; used 1 W10721967 (SPLUTCH) from stock
Tim R.
DISHWASHER SAMSUNG DMT40RHS/XAA Checked unit over found that the unit was leaking from the water valve. Fixed water valve and clear suds build up. Checks ok. Reset control.
Tim R.
WASHER LG WT7700KHVA Replaced stator and rotor. Checks ok
Tim R.
REFRIGERATOR WHIRLPOOL ET18PKXAW01 Checked unit over found noise from fan. Fixed fan blade. Checks ok
Steve M.
WASHER MAYTAG MVWB835DW3 LF error. Hot water valve seized. Installed new valve. Test ok; used 1 W11165546 (WATER VALVE) from stock
Steve M.
DRYER GE GTD33EAAK0WW Replaced start button ; used 1 WE04X24719 (START BUTTON) from stock
Steve M.
DISHWASHER KENMORE 66513483K902 Installed control and panel. Unit operating ok
Steve M.
WASHER SAMSUNG WF42H5000AW/A2 Unit not draining due to clogged filter. Customer was unable to get filter out. Showed how to remove the locking filter housing. Customer cleaned filter. Unit running ok
Steve M.
DISHWASHER FRIGIDAIRE FFBD2406NS9B Drain plug in disposal wasn’t removed
Steve M.
DISHWASHER - BUI GENERAL ELECTRIC GDF620HMJ5ES Float assembly stuck caused over flow. Unit operating ok
Steve M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA L1-35908989280 Donny. Installed new computer and icemaker and auger assembly. Adjusted waterline and silicone icebox checked flapper assembly for proper seal.; used 1 DA97-12540G (AUGER) from stock
Steve M.
WASHER WHIRLPOOL WFW95HEDW0 Installed control. Calibrated. Checks ok
Steve M.
DRYER WHIRLPOOL WED6400SW1 Install parts listed dryer is operating properly
Steve G.
DRYER - ELECTRIC SAMSUNG DV45H7000EW/A2 02 Unit is not heating.. found the heating element was shorted out. Installed new element. Cycled. ; used 1 DE486A (ELEMENT) from stock
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 14 "Unit is not making ice. Thawed out and installed new clip assy, and ice maker. Sealed up the ice room. Customer did move the unit. ; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217B (ICE MAKER) from stock"
Steve G.
WASHER LG WT1501CW Install new pressure switch and water valve assembly cycled unit test OK
Steve G.
REFRIGERATOR FRIGIDAIRE LGUB2642LF3 ` installed new fill tube and ice maker kit
Steve G.
DRYER FRIGIDAIRE LAQE7011KW0 No heat and customer also states that the unit shut off after 15 mins. Customer needs heater and motor. Customer was given an est. she is not going to repair.
Steve G.
RANGE SAMSUNG NX58H5600SS/AA Unit will not heat. Found that the bake ignitor is out. Gave customer an est and customer does not want to repair.
Shawn H.
DRYER ELECTROLUX MODEL TAG NOT VISIBL Customer states unit shows E64 after a few minutes of running. Ran unit to test on medium heat. Unit didn’t show E64. Ran unit on high heat and E64 appears. Inspected heater and found element shorted open. Replaced and ran to test. No more E64. All ok. Unit is 8 years old in basement.
Shawn H.
REFRIGERATOR GE GFE26GSHESS Upon arrival found lower defrost drain clogged. Causing drain to overflow. Cleared drain and installed heater wire. Drain is clear and good to go. No more water leaks.
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Upon arrival found upper ice maker fill tube frozen. Replaced fill tube with updated/insulated tube. Ran to test. All ok. Advised customer ice bucket will be full within 48 hours. ; used 1 241920106 (FILL TUBE) from stock
Shawn H.
REFRIGERATOR SAMSUNG RF28R7551SR/AA "Upon arrival customer stated unit leaks from top of left door when dispensing water. Removed hinge cover and found water line not fully seated into quick connecter. Re-seated tube and dispensed water to test. No more leaks. Not able to duplicate door switch issue. Made sure alarm was on in settings, and tested all doors. All register door open and closing fine, alarm sounds as it should. Samsung ticket # 4152827261"
Shawn H.
RANGE FRIGIDAIRE FFEL67DCE Model number is not legible. Unit is roughly 10 years old. Upon arrival found bake element shorted open. Installed new element from stock and ran to test. Unit preheated to 350 within 10 minutes. Broil element works as well. All burners work and cycle as well. All ok. ; used 1 316075104 (
Kevin S.
MICROWAVE FRIGIDAIRE FGMV17WNVF "REPLACED FUSE.; used 1 5304509451 (FUSE) from stock"
Kevin S.
MICROWAVE SAMSUNG NQ70M6650DG/AA "Replaced parts, took lots of pictures, checked everything. unit checks ok.
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Installed new EVAP fan assy and checks ok 379.14
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHG2366PF7A Compressor is making a buzzing sound at start up customer to wait and see
Kevin M.
REFRIGERATOR KENMORE 59676519500 Temperatures check out what customer has set but customer set temp up because they think it’s running too long calling an American home shieldcant contact Sears tech line -spoke-Lee-the are contacting sears
Kevin M.
UPRIGHT / CHEST FRIGIDAIRE FFU20FC4CW0 Didnt find any wrong at this time
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Icemaker not advancing unless put in force cycle wiring is shorted out in the cabinet Called Samsung Pedro Sencor on auger motor is out called warrantech-Arther-approved; used 1 DA97-12540G (AUGER) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS6LF7FB3 Installed new actuated --- mail customer a receipt
Tim R.
WASHER GE GUD27ESSJ1WW Checked unit over no errors talked with GE they suggested replacing shifter assembly and pulley due to slippage. Tub has to do repair. ; ordrng 1 WH01X10606 (SPRING) and 1 WH01X10608 (PULLEY) and 1 WH01X28559 (HUB PULLEY) and 1 WH16X10147 (SHIFTER)
Steve M.
MICROWAVE FRIGIDAIRE FPBM3077RFA Door touch panel is bad and harness is broken. Need door assembly.; rqstng P&A on 1 5304504071 (door assembly. (MARCONE))
Steve M.
REFRIGERATOR GE PFCS1RKZASS Unit will not start and cool intermittent. Hear compressor clicking. No fans. Recommend inverter with main control ; ordrd 1 WR49X10283 (inverter kit) and 1 WR55X11098 (refrigerator main co)
Steve M.
OVEN FRIGIDAIRE LGEF3045KFM F11 error. Keypad short. Need clock and overlay. 3 yrs old in kitchen ; ordrd 1 316419821 (overlay) and 1 5304495520 (CONTROL)
Steve G.
DISHWASHER ELECTROLUX EIDW5905JS0A Customer states that the unit is not drying and the door flys open.; ordrng 1 154658601 (cable) and 1 154696801 (spring)
Steve G.
WASHER SAMSUNG WF45K6500AV/A2 Customer states that it does go from one minute back up to 12 minutes or nine minutes and will continuously spin; rqstng P&A on 1 1111 (MAIN BOARD. ON BACK) and 1 2222 (INVERTER BOARD. ON BACK NEXT TO MAIN BOARD )
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESG/AA01 Unit is having several issues. No ice and the top of the left door hinge pin roller is broken and also found ice build up in the back wall. Customer has to shut down several days before parts are installed.; rqstng P&A on 1 1111 (REFRIGERATOR BACK WALL WITH FAN) and 1 2222 (TOP ROLLER PIN GUIDE) and 1 3333 (REF SECTION TEMP SENSOR.) and 1 DA82-02714A (ICE MAKER KIT)
Steve G.
MICROWAVE GE JEM31SF01 Customer states that the unit display is just showing all 8’s and not its not responding to anything ; ordrng 1 WB07X10620 and 1 WB27X10454 (fuse)
Shawn H.
RANGE GE JD630DF5BB Upon arrival tenant stated that unit won’t self clean and won’t operate correctly. Put unit into self clean to test. After several attempts to get the control to accept the input it went into self clean for less than a minute and cancelled out. Tried bake and unit will begin to heat but cancels out like self clean. Ran broil to test and same issue occurs. Unit is making a clicking sound every minute or so. Sound is a relay on the control opening and closing on its own. Tenant also stated that door lock doesn’t work. I noticed it wouldnt latch in self clean. Inspected lock and found wire to lock motor disconnected. Reconnect wire and ran self clean to test. Lock still not operational. Elements are warming in the brief time they run. Relay that is clicking is the relay for the door lock. Unit needs main control and door lock. Lock tests good but would like to have on hand when replacing control. ; rqstng P&A on 1 WB14T10069 (latch ovn) and 1 WB27X29267 (control board
Shawn H.
WASHER WHIRLPOOL WFW8300SW05 "Installed all provided parts and ran to test. Unit won’t power up now. Have power to main control but no operation of U/I. U/I has voltage to it but not lightning up. Unit needs U/I. ; rqstng P&A on 1 WP8571903 (cntrl-elec), states that autho needed"
Kevin S.
WASHER GE GTW485ASJ3WS "Unit not spinning out clothes properly. Put unit into diagnostics, found and error 10 for the mode shifter, unit is filling and agitating properly but wont spin out. Draining ok.; ordrng 1 WH05X25036 (mode shifter asm)"
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHD2369TF7 Weather pressure from filter housing is making loud noise; ordrng 1 5304520985 (FILTER) and 1 5304522623 (FILTER HOUSING)
Kevin M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Kitchen 5 yrs Ice augers motor is locked up; ordrng 1 W10822606 (motor)
Tim R.
RANGE FRIGIDAIRE FFEW2726TSD Replaced control. Checks ok
Tim R.
DISHWASHER BOSCH SHEM63W55N/11 Checked unit over found issues was no power to dishwasher. Instructed customer to fix.
Tim R.
RANGE WESTINGHOUSE NO MODEL TAG....5/12 "Checked unit over found broken heating element matched up to new element. Replaced heater, checks ok; used 1 316075103 (BAKE ELEMENT) from stock"
Tim R.
DRYER GE DLLLR23EG1WW Replaced start switch and knob and repaired wire. Checks OK
Tim R.
DRYER SAMSUNG DV40J3000EW/A2 Replaced control and heater. Heater is parts warranty.
Tim R.
DISHWASHER LG LDF8072ST Replaced drain hose. Checks ok
Tim R.
WASHER MAYTAG MVWX700XL2 Checked unit over found that the unit wasn’t shifting smoothly between agitation and spin. Disassembled spluch cleaned and greased and tested. Shifting properly.
Tim R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Adjusted freezer fan assembly that was making noise. Checks ok
Tim R.
DOUBLE WALL OVEN FRIGIDAIRE FGMC2766UFA Removed oven and removed microwave. Replaced control and sensor. Checks ok
Tim R.
MICROWAVE BOSCH HMB5050/01 Checked unit over found that the door wasn’t opening. Needs door latch and door switch and fuse. Customer to talk with wife.
Tim R.
REFRIGERATOR FRIGIDAIRE FGHS2355PF5A Checked unit over found that the icemaker had shorted needs new icemaker. Replaced icemaker. Checks ok
Tim R.
WASHER AMANA NTC3500FW00 Installed new control and the unit was completely dead wouldn’t start. Removed control and installed old control and unit started. Customer said unit was leaking from bottom found oil pooling on the belt. Coming from the gearcase and also found water leaking. Talked with nick and he doesn’t want to go ahead with repair
Tim R.
WASHER GE GTW490ACJ5WS Found clamp on drain pump loose fixed clamp. Checks ok
Steve M.
REFRIGERATOR GE GFE28GSKJSS Unit was stuck in demo disabling controls
Steve M.
REFRIGERATOR FRIGIDAIRE FGHB2868TF4 Icemaker not producing ice due to frozen waterline. Applied aluminum tape to waterline and sealed we are cavity. Unit operating properly
Steve M.
WASHER KENMORE MVWC415EW1 Washer drain pipe leaking from household plumbing. Need to have drains cleaned out
Steve M.
DRYER AMANA NED4655EW1 Unit not heating due to open thermal fuse. Replaced fuse dryers heating properly.Authorized by nick with warranty company; used 1 279816 (FUSE) from stock
Steve M.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA Customer states that the refrigerator section is freezing food. Upon arrival found customer had applied duct tape over all air vents. Cannot diagnose properly today. Unit needs to be ran for 48 hrs to see if cooling returns to normal.Sep 2012 manufacturing date. No error codes found at this time. Set temps at 0 and 38. Instructed customer not to place food items directly in front and up against air vents. Air blowing from these vents is 0-5 degrees.
Steve M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Icemaker not cycling. Installed new icemaker and adjusted fill tube; used 1 DA97-15217B (ICE MAKER) from stock
Steve G.
DISHWASHER SAMSUNG DW80J7550UG/AA 01 Unit is not draining. Cycled unit several times unit did drain out. Did reroute the discharge hose.
Steve G.
RANGE JENN AIR JES8850BAF Install new front left burner cycled unit test OK did advise customer that if there was a small chip out of the left rear of the unit prior to working on
Steve G.
DISHWASHER KITCHEN AID KDTE334GPS0 Installed new lock and door still would not close. Remove the gasket and unit should not latch. Tech had a heck of a time getting the unit out due to the insulation of the previous homeowner. Due to the way the unit was forced in. found that the tub is warped. Even with gasket off door still did not close right. Spoke to warranty company advise them....Warranty company will not cover the tub.
Steve G.
WASHER MAYTAG MVWB755DW0 Unit checks ok.
Steve G.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Display is out. Install new display cycled unit test OK
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESG/AA 04 Installed new upper icemaker clips and ice container did pull back gray water line out the quarter inch as well as sealed up icebox they make note to customer do not take hair dryer to unit it didn’t melt some of the back wall of the ice room plastic which is nonrepairable as well as the old icemaker it melted that as well; used 1 DA97-15217D (
Shawn H.
DRYER AMANA NED4655EW1 Upon arrival customer stated unit would tumble. Checked and found blower wheel loose from motor and locking up. Removed wheel and inspected. Wheel isn’t damaged. Reassembled and added thread lower to shaft. Ran to test. No more noise and unit heats as it should. Air flow is good. Called and spoke with Dion. Ok to bill.
Shawn H.
WASHER WHIRLPOOL LHW0050PQ0 Upon arrival customer stated that the unit intermittently won’t finish the cycle. Sometimes it’ll get past the wash cycle sometimes it won’t. Ran unit through diagnostics tests and all functions work as they should. Suspension feels good. Customer stated that it does it with small or large loads. Ran unit in quick wash cycle with no clothes to see if it’ll advance in its own. Unit advanced through with no issues. Can not duplicate concern at this time. Advised customer to run a washing machine cleaner through unit to clear any debris. Unit may not be sensing water level because of debris. Customer has never ran a cleaner through machine and it’s 15+ years old. If problem reoccurs there are no parts available to repair unit. Advised customer.
Shawn H.
DRYER GE GTDP300EM0WS Upon arrival customer stated unit wouldn’t start but has power. Checked and found timer knob cracked allowing it to slip on the shaft. Installed new knob from stock and ran to test. Unit heats as it should on all settings. All ok. ; used 1 WE1M652 (TIMER KNOB) from stock
Kevin S.
DISHWASHER WHIRLPOOL WDT720PADM1 "Upon arrival put unit into a quick wash, unit filled, washed and drained without issue. Tested again on normal function again everything is working at this time. Showed customer, could be a fluke with control. Told customer to continue using and if it acts up to call in suspect possible control or wash motor issue. Unit checks ok."
Kevin S.
DRYER ELECTROLUX EFME517STT0 "Upon inspection vacuumed out large amount of lint, venting was clear but has a long vent run, customer had noted. Cleaned out around rollers, bulkhead, and blower wheel. Inspected rollers seemed ok. Put all back together and test run, much quieter, had customer inspect. Unit checks ok."
Kevin S.
WASHER CROSLEY CAW8350EW1 "Upon arrival, customer had water valves shut off and unplugged. I asked why the water shut off its because it leaks at the top of the valves and says landlord wont do anything. After plugging in, Had to cancel out previous job, showed customer how to do this. Proceeded to put unit into a rinse and spin, unit filled and agitated, had drain and spin without issue. Being a whirlpool,brand put into basic diagnostics passed all tests no codes. Unit checks ok. Pics attached, had customer shut off water herself. Collected service call, paid cash."
Kevin S.
WASHER WHIRLPOOL WTW8040DW4 "Upon inspection put unit into diagnostics, brought up error codes F0E3- overload and F7E9 locked rotor. Freehand spun the the basket appeared free. Cleared put codes, put unit into a rinse and spin unit filled, agitated, drain and spun without issue. Could be a fluke, possibly clutch not shifting properly between agitation and spin. Told customer to continue to monitor. Unit checks ok."
Kevin S.
RANGE FRIGIDAIRE FGEF3059TFH Replaced trim kit and outer glass. If something should happen i recommend replacing the whole door assembly not the outer glass.
Kevin M.
REFRIGERATOR KENMORE 253.6888402 Unit will need compressor and EVAP coil not economical to repair
Kevin M.
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Installed new damper and module and unit checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Called Lowe’s-Ashley-called Samsung -Joe-Rocio-did Visual support Icemaker been rebuilt was completed correctly they instructed customer must use Samsung water filter and tech-support help me program additional defrost time to prevent frosting up of EVAP fan
Kevin M.
REFRIGERATOR GIBSON n/a 30-40 yrs old in Kitchen Unit is non repairable unit is R12 system and not economical to repair is it was able to be repaired called AHS-Kimpest-auth#107TSPM
Kevin M.
FREEZER MIDEA WHS-507FWEW1 Installed new handle
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTBC/AA Fill tube to lower ice maker replace till tube 94.95; used 1 DA97-00209Z (FILL TUBE HEATER) from stock
Steve M.
MICROWAVE LG LCM0975ST Part was received damaged ; ordrng 1 EAS61382906 (MAGNETRON )
Steve M.
REFRIGERATOR FRIGIDAIRE PHS68EJSBO Damper not operating properly need shelf support. ; ordrd 1 241600906 (damper assy (PW)) and 1 241993101 (support-crisper cv)
Steve M.
REFRIGERATOR SAMSUNG RF265BEAESG/AA Icemaker is freezing up. Need service kit; ordrd 1 DA82-02696A (IMK SERVICE KIT)
Steve G.
REFRIGERATOR SAMSUNG RF263BEAESR Unit is not making ice. Container is crack. ; rqstng P&A on 1 1111 (ICE CONTAINER) and 1 2222 (UPGRADE KIT.)
Steve G.
MICROWAVE GE JVM131J001 Unit is not working. Found power to the unit Unit needs fuses and main board. ; rqstng P&A on 1 WB07X1882 (CONTROL PANEL.) and 1 WB27X721 (smart board)
Steve G.
WASHER LG WM3499HVA David at techlineFound bad fan motor. ; ordrng 1 1111 (FAN MOTOR NEXT TO HEATER. )
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 09 Unit start to make noise and customer did unplug the unit for a little bit and not the unit is working again. Tech does wants to order a new fan assy and main board. ; ordrng 1 1111 (BACK REFRIGERATOR WALL WITH FAN) and 1 2222 (MAIN BOARD)
Steve G.
WALL OVEN BOSCH HBLP451RUC/02 Unit is completely dead. No display try to trip the breaker. Power to the unit. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (DISPLAY BOARD) and 1 3333 (FUSE)
Shawn H.
WASHER LG WT1101CW "Unit is 6 years old in laundry room. Upon arrival customer stated that unit is showing an UE error code when it won’t advance. Customer stated that it will do this regardless of load size. Ran unit in spin only with no load to test. Unit ran through sensing then added time and filled tub to max water level. Suspension set is slightly loose but not too bad. Unit isn’t sensing the load size properly. It adds time and water in an attempt to balance load. Unit needs stator with sensor, main PCB, and suspension set. Stator with sensor is covered under 10 year LG warranty. Obtained photo of receipt to get part covered. ; rqstng P&A on 1 4417EA1002K (STATOR ASSY) and 1 AJK72909308 (SUSPENSION SET) and 1 EBR75857902 (MAIN PCB)"
Shawn H.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Upon arrival found unit has same damage as before. Ring is contacting tub cover and rubbing. Checked and found cover improperly aligned. Unit will need cover, ring, and tub per service bulletin. ; ordrng 1 203968 (COVER&GASKET) and 1 39837 (BALANCE RING) and 1 719P3 (tub wash asm,ss)"
Shawn H.
REFRIGERATOR FRIGIDAIRE FFTR2021TW5 Upon arrival found unit plugged in but no lights or any operation. Have correct voltage at outlet but not at molex connector from power cord. Checked cord for continuity and found the ht leg shorted open. Inspected cord and found damage to cord where it is held down by a clamp. Unit needs power cord harness. ; ordrng 1 242019701 (harness-wiring)
Shawn H.
RANGE THERMADOR PRDS486GLUS "Customer states that only a few top burners will ignite. All are getting gas but caps are dirty and strikers are shorting out. Right side oven the bake and broil are out. Checked and only getting half the voltage to the elements. Broil element on the left side is out. It’s also not getting full voltage. Removed console and found signs of mice and fire damage. Unit will need both oven thermostats, both sets of push button selectors and all igniters. Having difficulty pulling up parts. Need to get with Shari. Unit is 20 years old. Advised customer that parts may not be available."
Kevin S.
MICROWAVE WHIRLPOOL MH2175XSS0 "Unit has power and correct wiring at the receptacle. Unit will not powr on at ui or have any light, will need to start with main fuse, door switches, diode.... ordering main control and transformer if not needed will return.; ordrng 1 8206369 (diode) and 1 8206619 (cntrl-elec) and 1 W10138793 (fuse) and 1 W10211972 (switch) and 1 W10211973 (switch) and 1 W10211974 (switch)"
Kevin S.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Unit freezing up in im compartment. Ordering complete kit per samsung bulletin May 2019. ; rqstng P&A on 1 DA82-02675A (IMK SVC KIT)
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRF993FIFM00 "Ice maker are intermittently working ordered new ice makers; rqstng P&A on 1 W10898228 (icemaker) and 1 W10898289 (icemaker), states that autho needed"
Tim R.
DRYER SAMSUNG DV40J3000EW/A2 "Replaced idler and rollers. Checks ok; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (ROLLER) from stock"
Tim R.
DISHWASHER BOSCH SHE4AP05UC/06 Checks unit over found that the unit needs a new control due to intermittently running through cycle and won’t turn on wash motor. Customer decide not to repair due to cost.
Tim R.
OVEN WHIRLPOOL WOS92EC7AS01 Checks unit over found that the unit had no power. Removed oven. Fixed broken wires in junction box. Checks ok
Tim R.
DISHWASHER SAMSUNG DW80M2030US/AA Checked unit over found that the normal light was flashing. Indicating a heat issue. Checks unit over found that the wire for the heater had melted. Replaced connector. Checks ok
Tim R.
DISHWASHER SAMSUNG DMT800RHS/XAA Checked unit over found that the unit needs a new wash motor due to loud during wash and not cleaning well. No repair due to cost.
Tim R.
OVEN GAGGENAU n/a Checked unit over found that the unit needs a new receiver and strike for the door closer. Once parts are located will call customer with quote.
Tim R.
MICROWAVE FRIGIDAIRE LFMV1645TF Replaced door switches. Checks ok; used 1 5304509459 (MICRO SWITCH) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FFHS2622MSJ Replaced parts listed. Checks ok
Tim R.
RANGE JENN AIR JDR8895AAS Checked unit over found that the unit had no power going to the lower oven bake element due to bad relay on control. Replaced control and tested. Checks ok
Tim R.
DRYER WHIRLPOOL WED4850BW0 Checked unit over found broken blower wheel and and pulley. Customer to decide.
Tim R.
REFRIGERATOR WHIRLPOOL RS22AQXMQ00 Replaced parts listed. Checks ok
Tim R.
RANGE - GAS WHIRLPOOL WEGA25H0HZ0 Checked unit over found that the unit wasn’t lighting when turned to bake. Checked bake ignitor and found it was bent and not lighting correctly. Adjusted ignitor. Checks ok
Tim R.
DISHWASHER KITCHEN AID KDFE104HPS0 Checked unit over found that the lower rack wheels had not been installed correctly removed wheels and reinstalled. Checks OK
Steve M.
WASHER SAMSUNG WA48H7400AW/A2 8E error. MEMS sensor error. Unit going off balance. Wash plate is loose due to loose cap. Replaced cap and sensor. Unit operating ok. Ran through hi spin4 yrs old in laundry room; used 1 DC93-00278B (SENSOR) from stock
Steve M.
WASHER LG WT5070CW Unit going off balance. Continues to fill and drain and spin. Tub wobbling. Recommend new control and shocks for balance issue unit 10 yrs old. Uneconomic for repair 550 plus SVC call. Customer declined
Steve M.
WASHER AMANA NTW4516FW2 Unit needs lid lock. RAC declined repair. 288
Steve M.
DRYER WHIRLPOOL WED7500GC0 Adjusted door strike to keep door closed during the cycle
Steve M.
RANGE KENMORE 790.9731241 Unit not heating properly. Need controller. Customer declined