Service History 548 - Authorized Service

Near Dayton, OH 45419

Shawn H

Job Details: 09/26/2019

DRYER SAMSUNG DV45H7000EW/A2 "Checked unit over; found motor going into thermal overload and shutting down after 8 seconds. Also found idler locked up and belt fraying. Unit needs motor/blower assembly, idler, and belt. ; rqstng P&A on 1 6602-001655 (BELT) and 1 DC93-00101U (MTR BLWR ASSY) and 1 DC96-00882C (IDLER)"

Near Miamisburg, OH 45342

Steve G

Job Details: 09/26/2019

LAUNDRY CENTER GE GUD27ESSMWW Customer states that the unit bangs. Found that one of the support rods had come off the outer tub. Reseated rod. Load test

Near Dayton, OH 45409

Shawn H

Job Details: 09/26/2019

WASHER FRIGIDAIRE n/a "Checked unit and found E23 error code. Drain pump failure code. Ran unit in drain and spin to test. Pump is getting voltage but will not run. Unit needs drain pump, called customer and left voicemail with quote. ; rqstng P&A on 1 137221600 (pump), states that autho needed"

Near Dayton, OH 45459

Steve G

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Customers unit was not making any ice. Found to have a bad ice maker. Installed new ice maker upgrade and clips. Sealed up the ice room. Cycled. ; pckd up 1 DA82-02367A (CLIPS) and 1 DA97-15217D (ICE MAKER)

Near Dayton, OH 45417

Shawn H

Job Details: 09/26/2019

REFRIGERATOR LG LMXS30776D/02 "Need to order board with updated software and condenser fan. ; rqstng P&A on 1 EAU63103301 (CONDENSER FAN) and 1 EBR78643414 (CNTRL(PW)), states that autho needed"

Near Dayton, OH 45459

Steve G

Job Details: 09/26/2019

DRYER FRIGIDAIRE GLET1041AS2 Customer states that the unit is not drying. Did show the customer that the unit is heating.

Near Beavercreek, OH 45431

Shawn H

Job Details: 09/26/2019

DISHWASHER WHIRLPOOL DU915PWPS0 "Unit is 14 years old. Checked unit and found sump with water in it. Cleared water and ran unit to test. Found motor not changing direction which won’t allow it to drain. Called and left quote on voicemail. ; rqstng P&A on 1 W10428167 (pump&motor), states that autho needed"

Near Centerville, OH 45458

Steve G

Job Details: 09/26/2019

REFRIGERATOR LG LFX28979ST/00 Lower ice maker is not making ice and leaking onto the floor. Removed ice build up from base of the unit. Installed new ice maker assy. Cycled; pckd up 1 AEQ72909602 (ICE MAKER)

Near Beavercreek, OH 45434

Shawn H

Job Details: 09/26/2019

WASHER SAMSUNG WV60M9900AV/A5 "Checked unit and found communication error codes between the upper and lower washer. Also have door error codes but both door locks work fine. Customer states that one of the PCB had been replaced by another service company sent by Samsung in warranty. Could not duplicate concern of breaker tripping. Checked connections at boards and found no loose connections or broken wires. Also found gasket for upper washer lid split. Unit needs main controls, inverter PCB and lid gasket. Inverter is on cabinet page number 21-3.; rqstng P&A on 1 11111111INVERTERPCB (11111INVERTERPCB) and 1 DC92-01989A (MAIN PCB) and 1 DC92-02004D (MAIN PCB(UPPER)) and 1 DC97-20036A (COVER)"

Near Middletown, OH 45005

Steve G

Job Details: 09/26/2019

REFRIGERATOR BO SAMSUNG RF23HCEDBSR/AA 08 Found ice build up around the fan area. Thawed out and installed new sensor. Sealed up around the evap cover and also sealed up around the ice maker room. Cycled. ; pckd up 1 DSA32-10104N (SENSOR)

Near Bellbrook, OH 45305

Shawn H

Job Details: 09/26/2019

DISHWASHER MAYTAG MDB6769PAW0 Checked unit and found power to control but no operation. F9 fuse is shorted open. Touchpad has several cracks and shorted buttons. Unit needs main control and touchpad. Unit is 7 years old and in kitchen. Collected deductible by card.; rqstng P&A on 1 W10475771 (panel-cntl) and 1 W10589069 (cntrl-elec)

Near Dayton, OH 45410

Shawn H

Job Details: 09/26/2019

REFRIGERATOR LG LMX31985ST/01 Removed door to install new hinge and found the hinge sent was for the right door not the left. Unit needs left hinge. ; ordrng 1 AEH36821908 (HINGE CENTER)

Near Dayton, OH 45405

Shawn H

Job Details: 09/26/2019

OVEN JENN-AIR W131B Unit is 25 years old in kitchen. Customer states that unit has been working okay for a little while now. Ran unit in preheat to 400 with no issues. Ran unit again on preheat to 450 with no issues. Ran unit on broil preheat hi with no issues. When cancelling the broil the unit threw a F1 error code. Touchpad shorted. Unit needs clock/ERC. Part is NLA as of 11/08. ; rqstng P&A on 1 7601P214-60 (CLOCK(NLA))

Near West Alexandria, OH 45381

Shawn H

Job Details: 09/26/2019

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed all provided parts and ran to test. Freezer evap fan is running and no PO code. All ok.

Near Dayton, OH 45419

Shawn H

Job Details: 09/26/2019

DISHWASHER FRIGIDAIRE LFID2426TF2A "Checked unit nd found intermittent operation from buttons. Touchpad has no loose connections or signs of shorting, unit needs touchpad. ; ordrng 1 5304518467 (SWITCH ASSY.)"

Near Lewisburg, OH 45338

Shawn H

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RF260BEAESG/AA Installed all provided parts and ran to test. All ok.

Near Dayton, OH 45458

Shawn H

Job Details: 09/26/2019

WASHER LG WT7200CW Customer recorded unit in rinse cycle and rinse nozzle is spraying to the right out of the tub. Nozzle has came loose in top. Removed console and found locating pin for nozzle broken allowing nozzle to rotate. Unit needs rinse nozzle part A157 on top cover parts page. Repositioned nozzle and ran to test for leaks. Unit no longer leaks but still needs nozzle. ; rqstng P&A on 1 111111RINSENOZZLE (RINSE NOZZLE (A157 TOP COVER PAGE))

Near Brookville, OH 45309

Shawn H

Job Details: 09/26/2019

MICROWAVE GE JVM7195SK3SS Installed all provided parts and ran to test. No more noise and unit heats fine.

Near Beavercreek, OH 45431

Shawn H

Job Details: 09/26/2019

MICROWAVE FRIGIDAIRE LFMV1645TF "Upon arrival found unit inop. Checked fuse and fuse is good. Inspected control and found no loose connections. Reassembled and unit powered up. Ran to test and it heats fine. Ran again and unit powered down. Unit needs main control, noise filter, and fuse. ; ordrng 1 5304509451 (FUSE) and 1 5304509452 (NOISE FILTER) and 1 5304509575 (CNTRL PANEL)"

Near Dayton, OH 45424

Shawn H

Job Details: 09/26/2019

DISHWASHER MAYTAG MDB8949SBM0 Installed all provided parts and ran to test. All ok. All functions work as they should.

Near Dayton, OH 45419

Shawn H

Job Details: 09/26/2019

DISHWASHER GE PDF820SSJ0SS Upon arrival found no operation from unit at all. Removed kick plate and checked connections from board to u/I. Disconnected and reconnected u/I plug and unit powered up. Ran unit in normal cycle to test functions. All functions work as they should. All ok.

Near Dayton, OH 45419

Shawn H

Job Details: 09/26/2019

DISHWASHER FRIGIDAIRE FFCD2413UB1A Upon arrival machine was empty. Customer stated that it drains at times and other times it won’t. Unit has a 9’ run before it connects to the sink. Drain line did not have a loop in it under the sink. Zip tied drain hose up into loop and ran through several fill and drains to test. Unit drains fine every time. Advised customer that unit requires a 32” minimum drain loop for proper drainage. All ok.

Near Dayton, OH 45420

Shawn H

Job Details: 09/26/2019

DRYER MAYTAG MDE5500AYW "Unit is 13 years old in the laundry room. Customer states that unit squeaks and long dry times. Checked unit and found idler noisy. Lubricated idler and rollers. Noise is gone. Found blower housing full of lint. Cleared unit of lint and ran to test. Temps are within spec. Air flow at the exterior is so so. Advised customer to have duct cleared. Otherwise unit is quiet, and heats fine now. Collected deductible by check."

Near Englewood, OH 45322

Shaun S

Job Details: 09/26/2019

RANGE HOOD BROAN CLSC130SS Upon arrival found no issue with hood unit was functioning JSU tasting should checked ok

Near Dayton, OH 45417

Shawn H

Job Details: 09/26/2019

REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Checked unit and found evap fan not running and defrost drain clogged. Has good voltage to it but won’t move. Replaced fan, cleared drain and ran to test. All ok."

Near Dayton, OH 45414

Shaun S

Job Details: 09/26/2019

REFRIGERATOR FRIGIDAIRE FRT17G4BWD Upon arrival found that unit is in need new defrost timer and customer would like to go ahead and have a garage kit installed on unit for proper functioning during winter ; ordrng 1 241621501 (timer-defrost) and 1 5303918301 (garage kit)

Near Moraine, OH 45439

Shawn H

Job Details: 09/26/2019

WASHER MAYTAG MVWB835DW2 "F9E1, F3E2, F8E6, F0E3, codes present. Long drain no drain, incorrect water temp, overload, and water hazard codes. Put unit into diagnostics and have voltage to pump but won’t move water and getting hot. Replaced drain pump and ran to test. All ok. ; used 1 W10876600 (DRAIN PUMP) from stock"

Near Centerville, OH 45458

Shawn H

Job Details: 09/26/2019

DRYER MAYTAG MED5100DW1 Checked unit over and found noise coming from console rattling against frame. Added insulation tape to lower mounts of console and noise is gone. All ok.

Near Eaton, OH 45320

Shaun S

Job Details: 09/26/2019

REFRIGERATOR WHIRLPOOL ED5LVAXWB02 "Upon arrival, found that ice bucket was frozen to door and jammed not allowing ice to dispense from machine, tech steamed ice bucket and got it free from door then melted all ice build up from bucket, cleaned and cleared all problem, reinstalled bucket, made sure auger blade turns to disp ice, unit checks ok"

Near Miamisburg, OH 45342

Shawn H

Job Details: 09/26/2019

WASHER LG WT7500CW Installed all provided parts and ran to test. All ok. Valve is no longer sticking.

Near Dayton, OH 45449

Shawn H

Job Details: 09/26/2019

DISHWASHER WHIRLPOOL WDF310PAAS5 Unit is 5 years old. Found sump full of water. Cleared water and ran unit to test. Unit won’t drain because pump has a dead spot in the armature. Replaced pump and ran to test. All ok. Unit will drain fine now. Collected deductible by card. ; used 1 W10348269 (DRAIN PUMP) from stock

Near Clayton, OH 45315

Shaun S

Job Details: 09/26/2019

WASHER SAMSUNG WA50K8600AV/A2 Upon arrival found that unit will not balance load out properly ; ordrng 1 MEMSENSOR and 1 SUPPORTRODS

Near Vandalia, OH 45377

Shaun S

Job Details: 09/26/2019

COOKTOP LG LRE30453SB/01 "Upon arrival found that all burners working properly except for right front large burner ; rqstng P&A on 1 RIGHTFRONTBURNER, states that autho needed"

Near Farmersville, OH 45325

Shawn H

Job Details: 09/26/2019

REFRIGERATOR GE PWE23KSKBSS Upon arrival found unit running normal with no noise. Customer ales that noise was present Thursday and sounded like a jet engine. Customer unplugged unit and let sit for 2 minutes and plugged back in. Noise went away then and has not occurred since. Could not duplicate concern of noise. Possible compressor but unsure.

Near Dayton, OH 45449

Shawn H

Job Details: 09/26/2019

UPRIGHT / CHEST FRIGIDAIRE LFFH20F3QWC Checked unit and found defrost drain clogged and bi metal shorted open. Cleared drain and replaced heater w/bi-metal. Ran to test all ok.

Near Dayton, OH 45416

Shaun S

Job Details: 09/26/2019

WASHER KENMORE 110.2204529 "Upon arrival found that unit has a defective accuator on unit, gave customer est for repaired which was ok but doesn’t want repair done till thurs when she has funds available ; used 1 W10006355 (ACTUATOR) from stock"

Near Dayton, OH 45432

Shawn H

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RF263TEAESG/AA Found bail arm for freezer ice maker broken off. Replaced ice maker and cycled to test. All ok. ; used 1 DC97-07603B (ICE MAKER) from stock

Near Bradford, OH 45308

Kevin

Job Details: 09/26/2019

RANGE FRIGIDAIRE FFEF3003UWB "Upon inspection found unit wiring to terminal block melted on the black hot wire terminal shorted over to cabinet. Cord appears to be attached properly and has proper strain relief attached. Unit needs new terminal block and wiring harness. Unit is not operable at this time told customer to NOT PLUG in unit and to NOT USE unit. Customers are tenants/renters, contacted landlord Colleen sticky note attached. Pics attached.; ordrng 1 5303935271 (terminal block) and 1 5304516155 (MAIN WIRE HARNESS)"

Near Hollansburg, OH 45332

Kevin

Job Details: 09/26/2019

REFRIGERATOR GENERAL ELECTRIC GTS18FSLFSS "Upon arrival temp checks freezer is around 5 degrees and frig 50 to 54F. Unit was purchased late June and has been working fine up until the past few days. Mostly spoiling of milk and juice on door. Removed freezer evap,cover, fan is running and good frost pattern pic attached. Customer has cold control/ thermostat turned all the way up in frig section. Was able to turn unit off and on from cold control. Noted nothing in particular blocking vent areas but made customer aware of entry and exit vents for proper air circulation. Suspect possible defrost control or thermostat issue.; ordrng 1 PSEUDOXXX (THERMOSTAT) and 1 PSEUDOXXX (DEFROST CONTROL)"

Near Dayton, OH 45404

Shaun S

Job Details: 09/26/2019

DRYER AMANA NED4655EW1 "Upon arrival found that unit doesn’t have proper power going to unit, tech checked voltage and found that between L1 & L2 there is not 240v coming to unit"

Near Arcanum, OH 45304

Kevin

Job Details: 09/26/2019

DRYER MAYTAG MEDB200VQ0 "Unit making loud screeching noise, even when turning drum by hand. Unit needs new idle pulley, ran part number cross reference with every part number listed on dap and none show up as truck stock. Collected service call gave customer estimate.; ordrng 1 WPW10547292 (pulley-idr)"

Near Brookville, OH 45309

Shaun S

Job Details: 09/26/2019

REFRIGERATOR KENMORE 106.536443 Upon arrival found that unit was in defrost but unit has been running and product in fridge cold and product in freezer frozen customer to keep eye on unit next coupl of days will call back if needed

Near Arcanum, OH 45304

Kevin

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RF263TEAESG/AA Ice container buildup issue per samsung bulletin. Ordering parts. Took temp checks ok in fresh food and feezer sections. Showed customer how to adjust shelving for it to lock in place properly.; ordrng 1 DA82-02714A (IMK KIT)

Near Brookville, OH 45309

Shaun S

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RFG295AAWP "Upon arrival found that imk not cycling thru, tech pulled imk from unit checked for jammed or stuck cubes found none, tech then reinstalled imk and unit cycled through and filled with water, gave customer est in case imk quits working again so he has price of replacement."

Near Englewood, OH 45322

Shaun S

Job Details: 09/26/2019

REFRIGERATOR KENMORE 795.775426 "Upon arrival found that unit had a pin hole in 5/16 line on back of fridge, tech cut out bad spot in hose and coupling together , unit checks ok"

Near Englewood, OH 45322

Shaun S

Job Details: 09/26/2019

REFRIGERATOR GE GTH18EBC2RBB "Upon arrival removed broken end of bulb still in socket and repaired wire, installed bulb, unit checks ok"

Near Englewood, OH 45322

Shaun S

Job Details: 09/26/2019

DISHWASHER FRIGIDAIRE LGBD2431NF0B "Upon arrival found that unit was not heating due to wiring going to heating element was not hooked up, tech reconnected power leads to element, ran and checked out, unit checks ok"

Near Greenville, OH 45331

Kevin

Job Details: 09/26/2019

WASHER FRIGIDAIRE PSEUDOXXX Washer is an older frigidaire laundry center. Unit is in a bathroom in a closet area. Took pic of model serial tag but its worn out and unreadable. Customers nephew had earlier pulled out unit and removed bottom panel. Unit has lots of rust and corrosion from age and humidity factors. Took multiple pics of rust on unit. Put unit into a wash cycle monitored with light did not notice anything leaking after 15 mins of agitation. Put unit into a drain and spin ok. No leaks from hoses or door or boot. Told customer if it is leaking given age and condition not sure about repair especially if leaking around the tub area. Shes going to monitor the leak advised a second opinion of another servicer.

Near Dayton, OH 45415

Shaun S

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RS265TDWP/XAA 01 "Upon arrival removed and replaced imk and fridge evap cover on unit, ran and tested both checks ok"

Near Arcanum, OH 45304

Kevin

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RF18HFENBSR/US Found leak from fresh food evaporator in frig. Will need new evaporator and filter for sealed system repair. Sealed system job for Kevin M.; rqstng P&A on 1 DA96-00845D (EVAPORATOR) and 1 PSEUDOXXX (DRYER FILTER)

Near Dayton, OH 45414

Shaun S

Job Details: 09/26/2019

RANGE GE J BP35D M1BB "Removed and replaced defective terminal block on right front burner, unit checks ok ; used 1 5303935058 (TERMINAL BLOCK) from stock"

Near Union City, OH 45390

Kevin

Job Details: 09/26/2019

REFRIGERATOR FRIGIDAIRE FFHS2311LBRA "Upon arrival temp checks -20 plus in freeze and 60 in frig. Removed freezer evap cover. Drain clear, good frost pattern on evap, fan is running no excess frost or ice buildup. The fresh food damper not letting in proper cool air. Suspect issue with damper ordering one damper and control. ; rqstng P&A on 1 242303001 (damper assy) and 1 A01078804 (control)"

Near Arcanum, OH 45304

Kevin

Job Details: 09/26/2019

REFRIGERATOR KENMORE 59669272991 "Upon arrival checked unit temps 42-45F in frig and around 20F in freezer however unit settings for frig were at 5 and freezer was only set to 2 both go up to 7. Talked to husband stopped in for a few minutes. Showed me a pic of unit frosted up on back cover. Upon arrival was told unit has been plugged in since Thurs and has been cooling ok, did not notice any excess frost, fan is working good and air is coming up and through damper for frig. Removed evap cover in freezer, ohm out heater ok, found bi metal thermostat open. Will order gave estimate to Rick said to go ahead with repair.; ordrng 1 WP10442411 (thermostat)"

Near Trotwood, OH 45426

Shaun S

Job Details: 09/26/2019

MICROWAVE WHIRLPOOL UMV1160CS-3 "Upon arrival removed and replaced hi voltage Trans and capacitor, customer cooked side of Mac and ch see for 10 min unit ran with no problem"

Near Trotwood, OH 45426

Shaun S

Job Details: 09/26/2019

DISHWASHER WHIRLPOOL DU1345XTVB1 "Upon arrival found that unit will not drain water out of unit due to drain hose clogged with harden grease and food particularly, tech snaked drain line ran and checked out, unit checks k pork"

Near Troy, OH 45373

Kevin

Job Details: 09/26/2019

DRYER LG DLE3500W "Called LG tech spoke with Collin over phone, had me do an visual support with LG sense app. Showed him the situation, explained in detail. He wants me to one more time order all 4 of these parts, from LG and come back out and see if or mix and match parts to make work. Part numbers from him and i checked against DAP. If it still doesnt work will have to call LG talk to conseiur about defective parts and go from there. Case# ETCC190923109109; ordrng 1 4930EL2004D (SENSOR BAR) and 1 ADQ56656401 (FILTER) and 1 MCK49049101 (LINT SCREEN GUIDE) and 1 MCK66787901 (COVER FILTER)"

Near Dayton, OH 45415

Shaun S

Job Details: 09/26/2019

WASHER LG WM2050CW "Upon arrival, found that unit has a leaking cold water inlet valve, tech removed and replaced valve on unit, ran and checked out unit checks ok; used 1 5220FR2075L (WATER VALVE) from stock"

Near Englewood, OH 45322

Shaun S

Job Details: 09/26/2019

DISHWASHER WHIRLPOOL KDFE104DBL2 "Removed and replaced board on unit, ran and tested thru diag checks out ok"

Near Dayton, OH 45406

Shaun S

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RF28K9580SG/AA "Hutch was supposed to be tech on job, was told to dealer policy my time for coming out"

Near Dayton, OH 45402

Kevin

Job Details: 09/26/2019

REFRIGERATOR WHIRLPOOL GS6NBEXRL00 Auger motor is locked up; ordrng 1 WP2252130 (ref auger motor)

Near Covington, OH 45318

Kevin

Job Details: 09/26/2019

REFRIGERATOR FRIGIDAIRE FFSS2615TP0 "Replaced parts, lubricated and showed customer. Unit checks ok."

Near Dayton, OH 45406

Kevin

Job Details: 09/26/2019

REFRIGERATOR FRIGIDAIRE FFSS2614QP6A Filter base not locking into hold filter in place; ordrng 1 242009602 (FILTER BASE )

Near Dayton, OH 45459

Kevin

Job Details: 09/26/2019

REFRIGERATOR FRIGIDAIRE LFHT1817LW8 6 yrs kitchen door handle is broken off and meat drawer shelf is broke that hold meat drawer; ordrng 2 240530601 (track)s and 1 5304506469 (handle seT)

Near Arcanum, OH 45304

Kevin

Job Details: 09/26/2019

REFRIGERATOR KENMORE 59669272991 "Replaced thermostat, new part came with spade fitting on both ends while old had spade and bullet connector. Had to remove and splice new connector in place. Unit is plugged in and running and cooling."

Near Greenville, OH 45331

Kevin

Job Details: 09/26/2019

REFRIGERATOR KENMORE 596.7201302 "Unit drain in freezer section is plugged and melting and freezer over bottom of unit. Took temp checks unit is cooling ok in both sections. Pulled evap cover, used steamer to clear ice and drain. Removed back cover and removed drain bill pulled and cleaned out gunk and hair. Unit is now free and clear. Unit cheks ok."

Near Dayton, OH 45434

Kevin

Job Details: 09/26/2019

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Lights in ff section & FZ section; ordrng 2 W11205083 (module)s and 1 W11205083 (module) and 3 W11239944 (module)s

Near Fairborn, OH 45324

Kevin

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RF263BEAESG/AA Unit needs repaired per IMk bulletin called Samsung for ticket #4151236160; ordrng 1 DA82-02697A (IMK SVC KIT)

Near Versailles, OH 45380

Kevin

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RFG293HAWP/XAA "Removed evap cover, unit has good frost pattern and little to no ice at the drain. However upon removing back compartment cover, pulled both drain tubes and cleaned out gunk. Showed customer, used steamer on both ends of drain for fresh food section. Unit is now properly cleared, cleaned dust etc from behind. Unit. Unit checks ok."

Near Centerville, OH 45458

Kevin

Job Details: 09/26/2019

REFRIGERATOR KITCHENAID KRMF706ESS01 Repair per pointer and mullion near ice compartment is not working; ordrng 1 W10864519 (adapter) and 1 W11197489 (heater)

Near Versailles, OH 45380

Kevin

Job Details: 09/26/2019

DISHWASHER GE GDT655SBL3TS "Replaced parts. Put unit into a light wash let it fill wash and cancel to drain. Proceeded normal same thing. Unit appears to be working ok. Flood switch, heating element all checked out ok. Told customer to continue to monitor."

Near Bradford, OH 45308

Kevin

Job Details: 09/26/2019

DISHWASHER FRIGIDAIRE GLD2445RFQ2 "Upon arrival customer claims unit actually has been throwing a PF error for power failure, and had issues completing cycle, sometimes after 10 or 15 mins. Unit is wired unto a light switch which was off at the time. Thye typically turn it off when not using the unit. I powered off the unit at the breaker box for 5 mins. Then back on, powered on toggle switch then put into a normal wash let unit fill and wash ok for about 5 mins. Cancel and drained properly, then proceeded to put into a light wash, this time let unit run around 30 mins. Unit appears to be working ok. Could be a control issue given unit is 11yrs old. Gave customer estimate on control and labor. Told to continue to monitor unit, they will decide if buying a new one."

Near Xenia, OH 45385

Kevin

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RS25H5000BC/AA IMk is locked in harvest position ; ordrng 1 DA97-08059A (IMK)

Near Arcanum, OH 45304

Kevin

Job Details: 09/26/2019

DRYER WHIRLPOOL WED4616FW0 "Unit making a slight noise when running. Found tear in dryer belt, tension pulley and motor pulley ok. Found a hard glue like substance on drum from factory. The belt originally placed over this you can see at some point it had cooled and stuck then released which is the sound the customer had heard. Unit checks ok.; used 1 341241 (DRYER BELT) from stock"

Near Greenville, OH 45331

Kevin

Job Details: 09/26/2019

REFRIGERATOR FRIGIDAIRE GLRT183TDQJ "Upon arrival found freezer at around 25F and frig at 44F. Unit fan is running, compressor running and warm to the touch. Removed evap cover there was no frost pattern. Manually cycled defrost mode 2x unit appears to be cycling on and off ok. Ohmed out bi metal ok. According customer its been just over a week unit has weak cooling. Unplugged for 10 mins. Plugged back in compressor comes on, condenser fan on condenser not even hot, fairly clean. Waited 10 mins. Still no frost pattern. Told customer unit probably has a leak in the system and would have to apply a dye filter for the leak and or parts, refrigerant and labor did not recommend repair but to buy new."

Near Dayton, OH 45440

Kevin

Job Details: 09/26/2019

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Water valve not activating to icemaker ordered new water valve to be installed; ordrng 1 WPW10312696PW (water inlet valve)

Near Versailles, OH 45380

Kevin

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced parts per samsung bulletin. Unit checks ok.

Near Fairborn, OH 45324

Kevin

Job Details: 09/26/2019

REFRIG/SIDE-BY-S SAMSUNG Unit need ff fan assy & IMk kit per bulletin; rqstng P&A on 1 DA82-02697A (IMK SVC KIT ) and 1 FFFANASSY (FF FAN ASSY) and 1 ICECONTAINER (ICE CONTAINER)

Near Fairborn, OH 45324

Kevin

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Lower hinge Kim needs replaced on right door not closing properly; ordrng 1 DA97-13828A (RIGHT HINGE)

Near Xenia, OH 45385

Kevin

Job Details: 09/26/2019

REFRIGERATOR FRIGIDAIRE FFHS2311LWNA Ice built up in fan motor and IMk won’t shut off; ordrng 1 241798224 (ice maker) and 1 808602601 (motor)

Near Dayton, OH 45417

Kevin

Job Details: 09/26/2019

REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Adjust refrigerant line and unit noise is common

Near Dayton, OH 45406

Kevin

Job Details: 09/26/2019

REFRIGERATOR CROSLEY CT17A2W Def timer not advancing called- spoke to Tara and they are going to replace the unit

Near Fairborn, OH 45324

Kevin

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RS2534WW/XAA Unit has refrigerant leak non repairable called AHS-Ronnie-106rebm

Near Xenia, OH 45385

Kevin

Job Details: 09/26/2019

REFRIGERATOR FRIGIDAIRE FFHS2311LWNA Installed evap fan and IMk and checks ok

Near Xenia, OH 45385

Brad Anders

Job Details: 09/26/2019

DISHWASHER FRIGIDAIRE FDB4315LFC3 "Found drain pump not turning with proper voltage applied, found door springs and pulleys not supporting door properly. Ordered pump and door springs. Located in the kitchen, manufactured 7/2008; ordrng 1 154578801 (PULLEY) and 1 154579101 (SPRING) and 1 154580301 (DRAIN PUMP)"

Near Dayton, OH 45419

Kevin

Job Details: 09/26/2019

REFRIGERATOR WHIRLPOOL 10674906401 sensor and cont brd not communicating but cont brd is NLA

Near Xenia, OH 45385

Brad Anders

Job Details: 09/26/2019

REFRIGERATOR FRIGIDAIRE LGHB2867PFGA "Found ff icemaker freezing up, ordered heater and thermostat.; rqstng P&A on 1 242094802 (HEATER) and 1 5303918810 (THERMOSTAT), states that autho needed"

Near Xenia, OH 45385

Brad Anders

Job Details: 09/26/2019

WASHER WHIRLPOOL WTW8000BW0 Found unit needs new water valve.; saved tckt

Near Fairborn, OH 45324

Brad Anders

Job Details: 09/26/2019

RANGE FRIGIDAIRE FFEF3050LSH "Found no voltage coming control to bake element, ordered new control.; ordrng 1 5304509493 (CONTROL)"

Near Mason, OH 45040

Kevin

Job Details: 09/26/2019

REFRIGERATOR BO WHIRLPOOL WRF989SDAM03 Installed compressor and dye dryer and recharged unit

Near Bellbrook, OH 45305

Kevin

Job Details: 09/26/2019

REFRIGERATOR KITCHEN AID KFIS27CXMS0 Installed new IMk and returning other IMk

Near Dayton, OH 45424

Brad Anders

Job Details: 09/26/2019

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Installed new adjuster and fill valve, the dispenser was defective. Ordered new dispenser.; ordrng 1 W10861000(PW) (DISPENSER)"

Near Enon, OH 45323

Brad Anders

Job Details: 09/26/2019

WASHER SAMSUNG WF45H6300AW/A2 "Found unit will not spin out properly, bellow is leaking, needs new front and rear struts. Located in the basement, manufactured 5/2014; rqstng P&A on 1 UNKNOWN (BELLOW ) and 1 UNKNOWN (REAR STRUTS ) and 1 UNKNOWN (FRONT STRUTS), states that autho needed"

Near Dayton, OH 45429

Kevin

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RF34H9960S4/AA Installed gaskets and guide and checks ok

Near Sugarcreek Township, OH 45440

Kevin

Job Details: 09/26/2019

REFRIGERATOR FRIGIDAIRE FFTR2021TS2 Unit has no refrigerant in it replaced dye dryer and recharged unit; used 1 5303918358 (DRIER FILTER) from stock

Near Dayton, OH 45440

Kevin

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RF4287HABP/XAA Def drain is plugged up

Near Jamestown, OH 45335

Brad Anders

Job Details: 09/26/2019

DISHWASHER LG LDT7808BM "Found pump and drain pump not turning properly, ordered drain pump and motor, ordered main control board.; ordrng 1 UNKNOWN (MAIN CONTROL BOARD ) and 1 UNKNOWN (DRAIN PUMP) and 1 UNKNOWN (MOTOR)"

Near Jamestown, OH 45335

Brad Anders

Job Details: 09/26/2019

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "found unit frozen up at base of ff evaporator cover, ordered new control and will relocate defrost sensor upon return. Located in the kitchen, manufactured 10/2016; rqstng P&A on 1 W10843055 (CONTROL BOARD)"

Near Xenia, OH 45385

Kevin

Job Details: 09/26/2019

REFRIGERATOR SAMSUNG RF20HFENBWW/US Installed parts and cleaned def drain and checks ok

Near Xenia, OH 45385

Brad Anders

Job Details: 09/26/2019

OVEN WESTINGHOUSE WFE515S0ES0 "Found unit not cycling properly during bake, ordered new control and sensor. Located in the kitchen, manufactured 4/2017; rqstng P&A on 1 W11122551 (CONTROL BOARD) and 1 WPW10181986 (SENSOR)"

Near Xenia, OH 45385

Kevin

Job Details: 09/26/2019

REFRIGERATOR GE PSC23SGRDSS Installed parts and unit checks ok