Service History 552 - Authorized Service

We serviced a

SAMSUNG DRYER

Model DV219AEW/XAA

Near Dayton, OH 45459

Tim

Job Details: 06/10/2021

Disassembled unit and replaced belt and idler. Cleaned and greased rollers. Cleaned blower wheel. Checks ok; used 1 DE634A () from stock

We serviced a

LG DRYER

Model DLEX3001R

Near Dayton, OH 45432

Tim

Job Details: 06/10/2021

Checked unit over found connection on control had corroded and melted. Removed wires and replaced terminals and tested. Checks ok

We serviced a

LG MICROWAVE

Model LMHM2237BD/01

Near Dayton, OH 45432

Tim

Job Details: 06/10/2021

Unit needs a new control due to no voltage to magnetron. No repair due to cost

We serviced a

GE RANGE

Model JBP76GV1WW

Near Dayton, OH 45432

Tim

Job Details: 06/10/2021

Checked unit over found shorted main control. Needs new control. Part is NLA.

We serviced a

FRIGIDAIRE RANGE

Model PLEB30S8CCC

Near Dayton, OH 45402

Tim

Job Details: 06/10/2021

Unit needs new control due to no power to the bake element. Parts is NLA

We serviced a

BOSCH REFRIGERATOR

Model B36CT80SNS03

Near Dayton, OH 45419

Tim

Job Details: 06/10/2021

Checking over done at the icemaker would not cycle. Removed icemaker cleared ice build up, cycled icemaker and it did cycle properly. Instructed customer to keep an eye on it and if it has not made any ice in 24 hours we will need to replace the icemaker..

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Dayton, OH 45417

Tim

Job Details: 06/10/2021

Checked unit over found that it was heating properly but the vents were completely plugged, removed lint out of the out side of the vent and now the unit is venting better. Instructed customer on cleaning vent. Checks OK

We serviced a

HOTPOINT WASHER

Model WTW57ESVW1

Near Dayton, OH 45417

Tim

Job Details: 06/10/2021

Customer has two shorted switches causing unit to agitate all of the time. Fixed switches and showed customer its functioning normal now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAES/AA

Near Dayton, OH 45417

Tim

Job Details: 06/10/2021

Replaced ice maker. Checks ok; used 1 DA97-15217B () from stock

We serviced a

ROPER WASHER

Model RTW4641BQ1

Near Dayton, OH 45417

Tim

Job Details: 06/10/2021

Re-programmed washer and instructed customer on load size. Unit test OK

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418UW2A

Near Urbana, OH 43078

Steve

Job Details: 06/10/2021

Installed new base support and spray arm unit is functioning properly

We serviced a

KITCHEN AID DISHWASHER

Model KUDP01FLBL6

Near Tipp City, OH 45371

Steve

Job Details: 06/10/2021

Door not closing properly causing door to pop open slight damage to frame hinge causing bottom of door to create too much pressure not latching properly. Cannot recommend repair of dishwasher frame.

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Tipp City, OH 45371

Steve

Job Details: 06/10/2021

Cooktop element randomly goes to high and burns food. Recommend new infinite switch

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHN2844MF0

Near Troy, OH 45373

Steve

Job Details: 06/10/2021

Lower icemaker fill nozzle freezing up causing water to spray outside of icemaker fill cup. Installed new water fill tube kit. Test cycling icemaker shows no signs of leaks. ; used 1 5303918602 (Water tube) from stock

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN115TW01

Near Urbana, OH 43078

Steve

Job Details: 06/10/2021

Unit not rinsing out fabric softener properly due to blockage openings in the agitator assembly cleared and unit is draining properly and spinning properly

We serviced a

SPEED QUEEN WASHER

Model AWNE82SP113

Near West Milton, OH 45383

Steve

Job Details: 06/10/2021

Home plumbing is inadequate. Informed customer and took pictures

We serviced a

GE REFRIGERATOR

Model GFE26JYMKFFS

Near West Chester Township, OH 45069

Steve G

Job Details: 06/10/2021

Installed new freezer back wall and ice, cycled tested OK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ

Near Mason, OH 45040

Steve G

Job Details: 06/10/2021

The foam insulation was holding the light in and extra wire and connection broke off advised Kaitlyn at the warranty company unit is not repairable

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM

Near Monroe, OH 45050

Steve G

Job Details: 06/10/2021

Installed new mullion strip, tests OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR2032TF1

Near Middletown, OH 45044

Steve G

Job Details: 06/10/2021

Unit is not cooling. Removed freezer back wall and fan started up. If the fan stops pre-order the part.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GSS23GSKECSS

Near Lebanon, OH 45036

Steve G

Job Details: 06/10/2021

Unit is not making ice. Installed new icemaker not able to cycle customer had plumber at house water was shut off

We serviced a

LG WASHER

Model WT1701CV

Near Dayton, OH 45405

Shawn H

Job Details: 06/10/2021

Customer states that unit will power on and start then display goes blank. Does not act up every time. Ran unit to verify. Unit did not act up. Removed console to inspect. Found moisture under control board. Customer recently had a water leak in the basement. This is when the problem started to occur. Moisture is getting into control and causing it to short out. Unit would need display and main control. Customer to shop around.

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Eaton, OH 45320

Shawn H

Job Details: 06/10/2021

Customer stated that agitator is loose and unit goes out of balance. Agitator does not fit tightly on base. Replaced with new and it is solid and not loose. Ran spin to test. No more out of balance or loose agitator.

We serviced a

FRIGIDAIRE RANGE

Model FED355CCTF

Near Englewood, OH 45322

Shawn H

Job Details: 06/10/2021

Customer stated that self clean function wont work. Ran self clean to verify. Unit flashes door as if its not closed. Lock is turning and locking door. Unit isnt sensing door closed. Unit needs door lock assembly with switches. Part is NLA. Confirmed with Shari. Unit still functions as it should with the exception of the self clean.

We serviced a

ELECTROLUX DRYER

Model EIMED60LT3

Near West Manchester, OH 45382

Shawn H

Job Details: 06/10/2021

Installed new moisture sensors. All ok.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF3B

Near Eaton, OH 45320

Shawn H

Job Details: 06/10/2021

Customer stated they ran one cycle and it began to act up again. Forced unit into diagnostics and found iF0 and i30 error. One is a water level error and a leak error. Pulled unit and found water in sump. Cleared water and ran cycle to test. Not seeing any leaks. Machine would not advance past the first pre wash and continually drained. Removed pressure hose from sump and found grease built up in hose. Pressure sensor is good. Cleared hose of grease and ran to test. Unit is advancing on as it should. Leak was from unit overfilling with water. Unit could not sense water level due to blockage. iF0 error was not present at last visit.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Lewisburg, OH 45338

Shawn H

Job Details: 06/10/2021

Customer stated that ice maker constantly freezes up. Inspected and found unit in need of ice maker update. Installed all parts with kit and cycled ice maker to test. All ok. Advised customer to dispose of first full ice bucket.

We serviced a

GENERAL ELECTRIC RANGE - ELECTRIC

Model JB645RK6SS

Near Fairborn, OH 45324

Sam

Job Details: 06/10/2021

Inspected the unit and found a wire harness loose at the element. Installed parts and ran a test cycle. All checks OK

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFFU20F2VW0

Near Middletown, OH 45044

Sam

Job Details: 06/10/2021

Inspected unit and found the door switch not lining up properly with the magnet. Made adjustments to the magnet and door switch. All checks OK.

We serviced a

SAMSUNG REFRIGERATOR

Model RF22R7351SR/AS

Near Springboro, OH 45066

Sam

Job Details: 06/10/2021

Installed water valve assembly and ran a test cycle. All checks ok. No leaks found. Water valve came with new filter. Advised the customer it will take 24 hours before it starts to make ice on a regular basis.

We serviced a

GENERAL ELECTRIC DISHWASHER - BUI

Model GDT535PSM4SS

Near Monroe, OH 45050

Sam

Job Details: 06/10/2021

"Inspected the unit and found a loose wire harness at the water valve. Reconnected the valve and ran a test cycle. The unit is filling with water, all checks OK"

We serviced a

LG WASHER-DRYER COM

Model DLEX2501V

Near Dayton, OH 45417

Sam

Job Details: 06/10/2021

Inspected the unit and found the motor running for a few seconds and then locking up. Provided customer with an estimate for the motor and blower wheel. Customer declined repair.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Springboro, OH 45066

Sam

Job Details: 06/10/2021

"Found freezer and deli drawer screws stripped, installed new screws from truck stock. All checks ok."

We serviced a

LG WASHER

Model WD100CK

Near Greenville, OH 45331

Kevin

Job Details: 06/10/2021

"Replaced lid, showed customer. Unit checks ok."

We serviced a

SPEED QUEEN DRYER

Model ADE3SRGS173TW01

Near Greenville, OH 45331

Kevin

Job Details: 06/10/2021

Replaced parts, unit checks okay

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Yorkshire, OH 45388

Kevin

Job Details: 06/10/2021

Unit fresh food drain is frozen over. Steamed out drain and cleared drain tubes showed customer.

We serviced a

SPEED QUEEN DRYER

Model ADEE9RGS175TW01

Near Versailles, OH 45380

Kevin

Job Details: 06/10/2021

"Found hi limit tstat open. Will replace with truck stock. Changed part, unit is heating ok. Gave estimate to employee ok by Jerry the boss.; used 1 D511412 (Hi limit tstat) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US/AA00

Near Yorkshire, OH 45388

Kevin

Job Details: 06/10/2021

Customer claims unit intermittently will work and then stop and flash the normal LED, but are unable to do anything after that. Upon testing, Unit is filling, washing and draining ok. Used extension cord was able to pull unit out and run and check for leaks on left hand side. The STG app says this code is possible water leakage sensor error. Pulled out unit, ran to test on express 60 watched and did not find any leaks. Could be defective float switch or main pcb.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TB8

Near Riverside, OH 45431

Kevin

Job Details: 06/10/2021

Installed new dye drier and recharged unit and checks ok

We serviced a

AMANA REFRIGERATOR

Model ABB1922FEW

Near Dayton, OH 45458

Kevin

Job Details: 06/10/2021

Unit not defrosting properly needs new control board and defrost tstat. Customer going to look at a new unit

We serviced a

GE REFRIGERATOR

Model GFE28HSHGSS

Near West Alexandria, OH 45381

Kevin

Job Details: 06/10/2021

Installed fan assembly and cleared ice out and checks ok please send cust a receipt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LBK

Near Dayton, OH 45439

Kevin

Job Details: 06/10/2021

"Unit not defrosting properly needs new defrost TStat and control board; used 1 5303918214 (Tst), and 1 A01078804 (Brd) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TE0

Near Dayton, OH 45405

Kevin

Job Details: 06/10/2021

Installed new damper assembly and checks ok; used 1 242303001 (Damper) from stock

We serviced a

GE REFRIGERATOR

Model HPS168BTNDRWW

Near Dayton, OH 45417

Kevin

Job Details: 06/10/2021

Replaced parts, unit checks okay

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAEWW/AA

Near Fairborn, OH 45324

Kevin

Job Details: 06/10/2021

Found fill tube is leaking to ice maker ; used 1 Da97-00209z (Fill tube) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT1L1TZYW01

Near Dayton, OH 45419

Kevin

Job Details: 06/10/2021

Control board intermittently going into long defrost

We serviced a

GE MICROWAVE

Model JVM3160DF4BB

Near Fairborn, OH 45324

Brad Anders

Job Details: 06/10/2021

"Found fuse blown, installed new fuse, unit checks ok.; used 1 Unknown (20 amp fuse) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTSR/AA

Near Fairborn, OH 45324

Brad Anders

Job Details: 06/10/2021

"Found freezer icemaker not cycling properly, installed new icemaker, unit checks ok."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Fairborn, OH 45324

Brad Anders

Job Details: 06/10/2021

"Installed new control and UI, unit checks ok."

We serviced a

KENMORE REFRIGERATOR

Model 795.79043.312

Near Dayton, OH 45424

Brad Anders

Job Details: 06/10/2021

"Ice fill line was frozen, causing water to leak from line, steamed ice build up from line, unit checks ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFFU20F2VW0

Near Springfield, OH 45503

Brad Anders

Job Details: 06/10/2021

"Found evaporator fan had ice build up around it, keeping fan from turning, defrosted fan, installed new fan and drain tube service kit, unit checks ok.; used 1 5303918879 (Fan and tube kit) from stock"

We serviced a

SAMSUNG DRYER

Model DV40J3000EW/A2

Near Enon, OH 45323

Brad Anders

Job Details: 06/10/2021

"Found thermal fuse open, installed new fuse, unit checks ok.; used 1 DC47-00015A (Fuse) from stock"

We serviced a

MAYTAG OVEN

Model MISSSINGTAG 6/9/21

Near Dayton, OH 45459

Tim

Job Details: 06/10/2021

No model and serial tag. Picture attached. Needs new control due to no power to bake or broil elements. Unit is 10-15 years old in the kitchen. No repair possible. ; rqstng P&A on 1 #### (Control)

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Springfield, OH 45505

Brad Anders

Job Details: 06/10/2021

"Customer claims unit gives F9E1 error occasionally, ran diagnostic tests, checked drain pump, unit checks ok. Calibrated unit and cleared error code. All operations check ok."

We serviced a

GE FREEZER

Model FUF17SMREWW

Near Urbana, OH 43078

Steve

Job Details: 06/10/2021

Display is out on control need control panel; ordrng 1 WR55X30693 (Control panel..)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TWG

Near Christiansburg, OH 45389

Steve

Job Details: 06/10/2021

Pictures attached. Unit has a low charge of Freon. Not freezing properly. Need sealed system service. ; ordrng 1 Dye drier..

We serviced a

FRIGIDAIRE FREEZER

Model FFFU20F2VW0

Near Troy, OH 45373

Steve

Job Details: 06/10/2021

Freezer fan is not operating due to frost inside of the fan shroud. Need to install fan seal drain kit; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBBC/AA 07

Near Mason, OH 45040

Steve G

Job Details: 06/10/2021

Unit is not cooling in the refrigerator section. Customer needs main board.; ordrng 1 Da97-13757a (Evap cover assy) and 1 Da92-00486a (Main board)

We serviced a

FRIGIDAIRE MICROWAVE

Model UMV1160CS/3

Near Middletown, OH 45042

Sam

Job Details: 06/10/2021

Inspected unit and found the cavity walls damaged. Unit needs new cavity and this is not a repairable part. Unit not repairable. Unit located in the kitchen is five years old.; rqstng P&A on 1 11111 (Cavity)

We serviced a

ELECTROLUX REFRIGERATOR

Model EI28BS65KS6

Near New Paris, OH 45347

Shawn H

Job Details: 06/10/2021

Customer stated that unit is showing SYEF error. This is an evaporator fan error. Temperature in fresh food section is around 50. Put unit into diagnostics and forced fan on. Fan runs on high and low speeds with no issues. Control isnt sensing fan running and causes error. Display is also missing segments and is hard to read. Unit needs display and main control. ; rqstng P&A on 1 242115278 (Main board) and 1 5304506641 (Display)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Washington Township, OH 45458

Sam

Job Details: 06/10/2021

"Inspected the unit and found the freezer section of an average of 28? and a large amount of ice build up along the back wall. This is caused by the heating element and not running through a defrost cycle. Typically caused by a heating element shorting out and damaging the control board. The unit will need a control board, heating element, and thermostat. Called the warranty company and and they advised to submit for authorization online. Submitting part order for authorization; ordrng 1 WP12729128 (Heater element) and 1 WPW10675033 (Control) and 1 W11249952 (Evap fan motor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Middletown, OH 45044

Sam

Job Details: 06/10/2021

Inspected the unit and found calcium buildup around the wash motor and the control board not sending the correct amount of voltage to the motor. Ordering a motor and control board.; ordrng 1 W11085683 (Wash motor) and 1 W11306302 (Control)

We serviced a

KENMORE WASHER

Model 796.402729

Near Springfield, OH 45504

Brad Anders

Job Details: 06/10/2021

"Found rotor stripped, ordered new rotor and hall sensor.; ordrng 1 4413er1003b (Rotor)"

We serviced a

LG HOME COOKING - E

Model LRE3061ST.FSTLLGA

Near Springfield, OH 45502

Brad Anders

Job Details: 06/10/2021

"Found broil element open, wire harnesses melted, ordered harnesses and element.; ordrng 1 MEE62306504 (Broil element) and 1 EAD61850512 (Harness) and 1 EAD61850402 (Harness)"

We serviced a

GE REFRIGERATOR

Model PYE22KMKBES

Near Dayton, OH 45459

Tim

Job Details: 06/09/2021

Replaced parts listed. Checks ok. Auto fill and cubed and crushed both working well.

We serviced a

SAMSUNG REFRIGERATOR

Model RS261MDWP

Near Miamisburg, OH 45342

Tim

Job Details: 06/09/2021

Replaced icemaker due to not filling with water and freezing.; pckd up 1 DA97-08059A (Ice maker)

We serviced a

GE WASHER-DRYER COM

Model GUD24ESSMWW

Near Dayton, OH 45459

Tim

Job Details: 06/09/2021

Checked unit over and found that the lid lock was shorted out, replaced lid lock provided by customer. Tested unit checks OK. Reset control.

We serviced a

WHIRLPOOL WASHER

Model WFW9151YW00

Near Dayton, OH 45429

Tim

Job Details: 06/09/2021

Checked unit over found door boot and spring had come loose and pulled off. Reinstalled door boot and spring tested and couldnt find any leaks. Door seal was a little twisted at the base of the door but wasnt leaking. Door boot was never removed on previous visit. If unit leaks it will need a new door boot. Door boot is on backorder.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26ZGEB4

Near Dayton, OH 45449

Tim

Job Details: 06/09/2021

Replaced heater and timer. Checks ok.

We serviced a

FRIGIDAIRE DISHWASHER

Model NO MODEL AND SERIAL

Near Dayton, OH 45439

Tim

Job Details: 06/09/2021

Adjusted upper rack so door would close properly. Instructed customer to have waterline installed to dishwasher because it was missing. Checks ok

We serviced a

GE DISHWASHER

Model GDF570SGJ2CC

Near Beavercreek, OH 45431

Tim

Job Details: 06/09/2021

"Checked unit over found that the control was shorted out. Replaced control and started unit it ran about 3 mins and went dead again. Spoke with GE and they couldnt tell me what would cause it. Recommend to replace control, user interface, motor and wire harness. Spoke with HBW and they arent repairing. Auth#8602-4427-1326 Shanya"

We serviced a

GE DISHWASHER

Model FDB520RHS2A

Near Dayton, OH 45432

Tim

Job Details: 06/09/2021

"Replaced splash guides and door seal due to leaking from the corner of the door excessively. Tested after replacing and no leaks.; used 1 154827601 (GASKET), and 1 154701001 (SPLASH SHIELD) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Troy, OH 45373

Steve

Job Details: 06/09/2021

Unit noisy during wash cycle. Found stripped hub on wash plate. Replaced and tests ok; used 1 W10902814 (Washplate) from stock

We serviced a

KENMORE REFRIGERATOR

Model 253.7072241

Near Dayton, OH 45434

Tim

Job Details: 06/09/2021

Needs new compressor. No repair due to cost.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF8

Near Troy, OH 45373

Steve

Job Details: 06/09/2021

Icemaker mold is deformed not allowing unit to rotate properly. Installed new icemaker. Test cycled icemaker unit is operating properly; used 1 243297609 (Icemaker) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Piqua, OH 45356

Steve

Job Details: 06/09/2021

"Second time going up to customers home for a complaint that the washing machine is tearing clothing, inspected every inch of wash basket and agitator to find no source of any material able to snag clothing. Advised customer I would call to inform Lowes of the situation"

We serviced a

SAMSUNG DRYER - ELECTRIC

Model DV45H7000EW/A2

Near Piqua, OH 45356

Steve

Job Details: 06/09/2021

Found three support roller bearings metal to metal causing noise, one starting to come loose. Installed four support rollers, unit operating properly; used 4 Dc97-16782A (Support roller) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Urbana, OH 43078

Steve

Job Details: 06/09/2021

Unit has faulty water valve causing dripping. Replaced water valve. ; used 1 W11165546 (Water valve) from stock

We serviced a

GENERAL ELECTRIC FREEZER

Model HHM7SMAWW

Near Urbana, OH 43078

Steve

Job Details: 06/09/2021

Unit not cooling due to faulty compressor. Unit is pulling 13 amps causing unit to cycle on the overload protection device.

We serviced a

FRIGIDAIRE ELECTRIC RANGE

Model GCRE3060AFF

Near Urbana, OH 43078

Steve

Job Details: 06/09/2021

Installed new display board and temperature probe

We serviced a

GE WASHER

Model GTW845CSN0WS

Near Trenton, OH 45067

Steve G

Job Details: 06/09/2021

No hot water. Found the hot water wire harness was not seated all the way. Reseated and secured the wire.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH73521CS6

Near West Chester Township, OH 45069

Steve G

Job Details: 06/09/2021

Intermittent issue of unit not shutting off, unit needs upper and lower switch assemblies

We serviced a

GENERAL ELECTRIC DISHWASHER - BUI

Model PDT715SYN3FS

Near Beckett Ridge, OH 45069

Steve G

Job Details: 06/09/2021

Install new control board and console cycled unit test OK

We serviced a

KITCHENAID RANGE

Model KSEG700ESS1

Near West Chester Township, OH 45069

Steve G

Job Details: 06/09/2021

Convection fan is loud. Ordering parts.

We serviced a

SAMSUNG WASHER

Model WA48J7700AW/A2

Near Dayton, OH 45406

Shawn H

Job Details: 06/09/2021

Upon arrival found lid frame split at left hinge. No abuse. This is a known weak point. Replaced lid and ran spin cycle to test. All ok. Lid opens/closes properly and lock works.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2868TF7

Near Englewood, OH 45322

Shawn H

Job Details: 06/09/2021

Customer states that unit froze items on the top shelf and it sounds like a fan is rubbing. Upon arrival fan unit was not running. Put into diagnostics and forced on all fans and compressor. No noise from any fan or the compressor. Damper is opening and closing properly. Ice maker fan is quiet as well. No signs of frost or ice build up. Unable to duplicate concern of noise. Items were freezing on the top shelf due to being in close proximity to the air vent. Advised customer of item placement.

We serviced a

LG DRYER

Model DLEX7700WE

Near Dayton, OH 45406

Shawn H

Job Details: 06/09/2021

Customer stated that unit isnt heating now. Ran unit to test. Unit is heating as it should. Unable to duplicate concern.

We serviced a

LG MICROWAVE

Model LCRT2010BD/01

Near Springboro, OH 45066

Sam

Job Details: 06/09/2021

Replaced parts, unit checks okay

We serviced a

GE RANGE

Model JB256DM2WW

Near Trotwood, OH 45426

Shawn H

Job Details: 06/09/2021

Installed new hinges. Door opens and closes properly. Advised customer on door removal.

We serviced a

GENERAL ELECTRIC MICROWAVE OVEN

Model JVM3160DF8BB

Near Springboro, OH 45066

Sam

Job Details: 06/09/2021

Customer stated another company was out and diagnosed the issue and ordered parts. Parts had arrived. I advised the customer to contact the company who ordered the parts and notify them.

We serviced a

WHIRLPOOL DRYER

Model WED8300SW0

Near Springboro, OH 45066

Sam

Job Details: 06/09/2021

Installed parts and ran a test cycle. All checks OK

We serviced a

SAMSUNG DISHWASHER

Model DW80R7061UG

Near Liberty Township, OH 45044

Sam

Job Details: 06/09/2021

"Inspected unit and found the drain pump filter severely damaged and allowing food and particles through the filter. Found the unit filled partially with water. Ran a test cycle and drained all the water out without any issues. Cleaned out filter and took pictures. Ran a test cycle and the unit filled with water and washed without any leaks, drained the unit out again and drained without any issues. Customer stated the unit was leaking randomly. This can be from the filter allowing food through. Filter will address the issues. Called Lowes extended warranty and provide them with information. This is considered not normal wear and tear and not covered under the warranty."

We serviced a

MAYTAG DRYER

Model MEDX655DW

Near Lebanon, OH 45036

Sam

Job Details: 06/09/2021

Installed parts and ran a test cycle. All checks OK

We serviced a

GE DRYER

Model GFD85ESPN0RS

Near Turtlecreek Township, OH 45036

Sam

Job Details: 06/09/2021

"Inspected unit and found water in the vent line. Ran a test cycle on the unit and the unit function without any issues. Turned the unit on a timed dry cycle and walked around the house and could find no venting for the dryer on the second floor. The customer said the unit has always given them issues and not dried properly, the customers only been using it for a week or two. I advised the customer they need to have the builders come back out and cut out the exterior vent cap to allow proper venting outside the home. All other checks ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TWB

Near Middletown, OH 45044

Sam

Job Details: 06/09/2021

"Inspected unit and found the fan blade and motor damaged and making a loud grinding noise."

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Germantown, OH 45327

Sam

Job Details: 06/09/2021

Replaced parts, unit checks okay

We serviced a

FRIG REFRIGERATOR

Model FFSS2315TE

Near Middletown, OH 45042

Sam

Job Details: 06/09/2021

Inspected the unit and found Ice built up in the freezer section due to the ice dispenser door completely gone and allowing warm air into the freezer. Found the temperatures in the refrigerator section between 40-45 degrees. Called Aarons and provided them with the info.

We serviced a

GE WASHER

Model GFW850SSN0WW

Near Middletown, OH 45044

Sam

Job Details: 06/09/2021

Install drain pump. All checks OK

We serviced a

GE DISHWASHER

Model GDF570SGJCC

Near Greenville, OH 45331

Kevin

Job Details: 06/09/2021

"Replaced both boards, tested unit, showed customer. Checks okay"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFS25EWMS10

Near Arcanum, OH 45304

Kevin

Job Details: 06/09/2021

Replaced parts, unit checks okay

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