Local Reviews
Powered by Fluid LOCAL
Brad A.
RANGE LG LRE3061ST Found left front dual burner not working properly. Ordered burner and control. Ordered parts through Shari.; ordrng 1 UNKNOWN (CONTROL) and 1 UNKNOWN (LEFT FRONT BURNER)
Tim R.
ICEMAKER ULINE UHNP315-SS01A Checked unit over found issue with drain hose. Giving an error 13 which indicates issue with water standing in the unit. Instructed customer to fix drain line which he had running about 25 feet. Then we’d go from there is that didn’t resolve it. Per uline only suppose to run up max 10 feet.
Steve G.
WASHER MAYTAG MVWC300VW1 All operations check ok.
Tim R.
OVEN GE JGBP26WEA3WW Replaced bake ignitor checks ok.; used 1 5303935066 (IGNITOR) from stock
Tim R.
DISHWASHER KENMORE 665.12773K311 Replaced control due to the unit continuously running a cycle. Replaced divert motor due to leaking around seal.
Tim R.
REFRIGERATOR FRIGIDAIRE LGHB2867PF0 "Checked unit over found that the unit need control, defrost and door seal. Customer wants to decide."
Tim R.
WALL OVEN WHIRLPOOL NO MODEL 11/13/19 Checked unit over model and serial gone. Needs new control due to E1 F2 error code. No repair.
Tim R.
OVEN FRIGIDAIRE FEF375GCB Replaced shorted bake ignitor. Checks ok; used 1 316075104 (
Tim R.
REFRIGERATOR GE PFS22SISBSS Checked unit over found broken water line. Repaired line. Checks ok
Steve M.
WASHER MAYTAG MVWB835DW0 F7e9 f0e3 f7e3 suds error and rotor locked error. Overload error Recalibrated to factory settings. Unit operating ok.
Steve M.
WASHER LG WT5001CW Unit has power and will not turn on. Lid is locked and cannot open--Customer declined repair
Steve M.
DISHWASHER - BUI BOSCH SHXM4AY55N/01 E15 error. Found stuck float switch. Rimmed stem of float to allow free movement. Unit operating ok.
Steve G.
WASHER KENMORE 110.45872 400 Customer states that the unit is not washing. Found that the spin basket was dropped down about 1.25. Could not hand spin the tub. Unit needs a complete tub job. 12-14 years old. In basementNeed complete tub job. Will needs extra labor and two men. 2;hrs.; rqstng P&A on 1 1111 (FRONT TUB) and 1 2222 (REAR TUB) and 1 3333 (SPIN BASKET) and 1 4444 (DOOR BOOT) and 1 5555 (TUB SEAL) and 1 7777 (PULLEY IN REAR OF TUB) and 1 8888 (PULLEY BOLT)
Tim R.
FREEZER WHIRLPOOL WRF767SDHZ00 Replaced one freezer light and refrigerator light. Checks ok; ordrng 2 W11205083(TS) (module)s
Steve M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF6 Upper icemaker not working. Water line is frozen. Installed insulation and sealed rear cavity; used 1 5305877995 (COMPOUND) from stock
Steve M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Icemaker doesn’t work. Will not advance through sequence. Installed new icemaker. Unit cycling and filling properly.; used 1 W11188383 (
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TB2 Found defrost heater unplugged. Tightened connections. Unit operating properly.
Steve G.
REFRIGERATOR GE GFE29HSDASS Spoke to Ron at Techline-- states that the control board blew the display board out need to order display customer approved via phone; ordrd 1 WR55X11144 (pcb asm led icon ui)
Steve M.
DISHWASHER FRIGIDAIRE FFID2426TD2A Unit will not start. Found door latch sprung in closed position not allowing door to close. Removed latch reset switch unit operating properly.
Shawn H.
RANGE - ELECTRIC LG LRE3060ST/00 Upon arrival found unit unplugged. Customer stated she was using the left rear small burner with a 6” pan heating butter on 3 to make grilled cheese. Customer set burner to 3 and turned away to prep. Customer stated burner heated to a glowing red and ignited butter. Flame from pan melted the touchpad. Removed back cover and inspected. Found short at main control causing run away heating on the burner. Unit needs console and main PCB. Model won’t pull up on any sites. ; ordrng 1 1111CONSOLE (1111CONSOLE) and 1 1111PCB (1111PCB)
Shawn H.
OVEN JENN-AIR JES9800AAB Installed new control assembly and ran unit to test. All functions work as they should. Customer wants top replaced. Please order and schedule for service after the first of December. Please order top.; ordrng 1 12002557 (cooktop)
Steve M.
MICROWAVE OVEN LG LMV2031BD /00 Unit not heating consistently. Found loose terminal on middle door switch --- Unit operating properly.
Shawn H.
DRYER WHIRLPOOL WED9200SQ0 "Upon arrival found unit would power up but won’t start. Removed lower cover to inspect. Found exhaust thermal fuse shorted open. This is the third one since August. Checked blower housing for blockages. None found. Removed exhaust tube from blower housing to inspect. Clear and free of lint. Replaced thermal fuse and ran unit to test. Temps at exterior are 130 on high. Heater is cycling fine. Checked for error codes and found F28 code. Open moisture sensor. Sensor isn’t shorted open. Checked lint screen for blockages and it won’t let water through. Unit needs lint screen. Ok per CC.; ordrng 1 W10120998VP (screen - q), used 1 8577274 (THERMISTOR) from stock"
Steve M.
FREEZER KENMORE 253.280928 Installed new control unit operating properly.
Shawn H.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer states that lower spray arm isn’t moving any water. Removed arm to inspect. Found lower arm split on side causing water to flow in the wrong direction. Also found split in upper arm. Unit needs upper and lower wash arms. Ran unit through diagnostics to check for other issue. No codes present and all functions work. ; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm)
Shaun S.
MICROWAVE FRIGIDAIRE FGMV176NTF Upon arrival founded that unit is heating on its own without unit being used ; ordrng 1 DIODE and 1 DOORSWITCHESALL and 1 MAGTUBE
Shaun S.
REFRIGERATOR FRIGIDAIRE FPBC2277RFJ "Upon arrival found that tube is froze up again after installing new fill tube with tape, was told to order a bypass filter for customer to see if problem is resolved ; ordrng 1 BYPASSFILTER"
Steve G.
WASHER MAYTAG MVWC415EW0 Customer states that the unit lock light just flashes. Unplug the unit and did a calibration on the unit. Unit did pass the calibration with no error codes.
Steve G.
REFRIGERATOR WHIRLPOOL WRF540CWBM00 Customer states that unit is not making ice -- Tech installed new icemaker assembly cycled unit advise customer to change out water filter --pckd up 1 W10884390 (icemaker)
Steve G.
DRYER MAYTAG MEDB880BW0 Customer states that the unit is not making ice. Installed new ice maker. Cycled. Customer is on well water and has to change out the water filter. Filter has not been change for close to 5 years. ; pckd up 1 WPW10884390 (ICE MAKER )
Kevin S.
WASHER MAYTAG MVWB765FW0 "E2F6 communication error, UI cannot hear ACU. Unplugged unit for a few minutes then proceeded to plug in, and put into diagnostics mode. Was able to bring up error code and no other errors at this time however trying to proceed tests it would not. Tried multiple times, unit otherwise will not power on or do anything by just hitting power button. Ordering new main control and interface.; rqstng P&A on 1 W10919546 (console) and 1 W10920541 (cntrl-elec)"
Shaun S.
MICROWAVE SAMSUNG SMH1816S "Upon arrival found that unit needs a new turntable motor installed, motor has power but will not turn; ordrng 1 DE31-10172C (TURN TABLE MOTOR)"
Steve G.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Customer states that the unit had frost build up again on the back wall of the refrigerator section. Spoke to Rodney at Warrantech they are going to place the unit into replacement options Tech notified customer to keep him up-to-date
Shaun S.
RANGE FRIGIDAIRE FPES3085KFG "Upon arrival found that cooktop not working on unit, contacted tech support spoke to Russ went through checks found that user interface and meter need changed; ordrng 1 316442062 (board) and 1 318411401 (CONTROL)"
Steve G.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Customer states that the ice is not dispensing. Found a blockage in the ice container
Steve G.
DRYER MAYTAG MEDB880BW0 Customer states that the unit is not making ice. Installed new ice maker. Cycled. Customer is on well water and has to change out the water filter. Filter has not been change for close to 5 years. ; pckd up 1 WPW10884390 (ICE MAKER )
Kevin S.
REFRIGERATOR GE GFE26JEMAFDS "Customer claims unit hasnt been making ice and noise coming from freezer. Icemaker was off at the time. Removed freezer door, and contents, evap cover. Removed icemaker fan in left hand corner, found about half inch of ice buildup in fan and ductwork. pics attached, Used steamer to clear all ice, made sure IM venting was clear. Turned icemaker back on, Told customer to monitor and how to visually inspect any frost buildup and to check airflow through venting by holding in door switch. Freezer door handle also has broken and needs replaced.; ordrng 2 WR01X25070 (refrigerator handle FASTENER)s and 1 WR12X30288 (black stainless hand)"
Shawn H.
WASHER WHIRLPOOL WTW5700XW0 Upon arrival found unit plugged in but won’t power up. Removed console to inspect. Found the hot water valve leaking onto the main control causing a short. Unit needs valve assembly and main control. Due to cost and age customer does not wish to repair.
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 "Auger motor is locked up installed motor ordered wiring harness & main brd voltage is fluctuating to the auger motor & solenoid; ordrng 1 5304508052 (harness) and 1 5304510307 (CONT BRD), used 1 241816602 (AUGER MOTOR) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RF26HFENDSR/AA Ff section frozen up error code 22 & 25; ordrng 1 DA96-00660J (EVAP ) and 1 DA97-12609B (FF FAN ASSY)
Shawn H.
WASHER WHIRLPOOL LAT8014AAL Upon arrival found unit with no power to it. Checked power cord and it was partially plugged in to outlet with grounding adapter. Fully inserted plug and unit began to fill. Ran unit to test. All operations work as it should. Found timer not pulling out to stop load. Unit needs timer but has been like this since customer has lived here. (14 years). Quoted 200 plus tax for parts and labor. He does not wish to repair.
Kevin M.
REFRIGERATOR SAMSUNG RSG257AARS/XAA Cam is cracked on freezer door; ordrng 1 DA66-00558B (RISOR) and 1 DA97-06158A (LOWER HINGE)
Shawn H.
DISHWASHER WHIRLPOOL DU900PCDB3 "Unit is 23 years old in kitchen. Found signs of water leakage at the main supply line. Line is a copper line. Advised customer to have plumber from AHS address the leak. Ran unit to test cycles. Unit is also leaking from door seal and sweep. Otherwise unit fills, washes, drains, and heats with no issue. Unit needs door seal, sweep and water line replaced. Called AHS to get authorization and inform of water line leak. AHS is putting into replacement due to age. Authorization for diagnosis. 107KFGP"
Shawn H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Installed all provided parts. Door closes easily, lights work and door alarm no longer sounds."
Kevin M.
REFRIGERATOR SAMSUNG RF30HBEDBSR/AA Showing error code of ff fan assy plus needs repaired per IMk bulletin; ordrng 1 DA82-01396A (CONTAINER) and 1 DA82-02367A (CLIPS) and 1 DA97-12540G (AUGER) and 1 DA97-13757A (FF FAN ASSY)
Brad A.
DISHWASHER FRIGIDAIRE FGHD2465NF1A Found rinse button on console not responding properly. Ordered new console. Authorization (221LAJM) for 221.82.; rqstng P&A on 1 807545704 (console assembly)
Brad A.
REFRIGERATOR SAMSUNG RF28JBEDBSR "Found icemaker frozen up, ordered ICEMAKER service kit. Located in the kitchen, manufactured 4/2017; rqstng P&A on 1 DA82-02675A (ICEMAKER SERVICE KIT), states that autho needed"
Shaun S.
RANGE SAMSUNG NE58F9500SS/AA "Removed and replaced upper and lower convection motors, blades, and nuts, along with new temp sensor, unit checks ok upon techs departure"
Kevin S.
WASHER SPEED QUEEN AWN432SP113TW01 "Unit belt and main pulley has tremendous wear. Too much slack in drive belt when running unit with front cover off. Removed motor and belt unit. Spun by hand shaft in one direction to engage spinout. Opposite way for agitation. Thus far i believe the transmission is fine just excessive wear and slop on pulleys and belt.
Kevin S.
WASHER AMANA NTW4501XQ0 "Upon inspection, put unit into diagnostics, passed. however very loud noise when spinning out. Unit will need new transmission, and tub bearing. Customer says unit will drain water but not get clothes spun out properly. Gave rough estimate for repair, recommended to get new washer as they do 20plus loads a week. Unit is around 5years old. Collected service call."
Kevin S.
DRYER SAMSUNG DV42H5200EF/A3 "Unit not heating, found heating element open. Replaced part from truck stock. Unit is heating and working ok. ; used 1 DC97-14486A (ELEMENT) from stock"
Brad A.
MICROWAVE OVEN LG LMV2031SW/00 Found cooling fan not turning properly. Ordered fan motor and control.; ordrng 1 UNKNOWN (COOLING FAN MOTOR) and 1 UNKNOWN (CONTROL BOARD)
Kevin S.
REFRIGERATOR WHIRLPOOL EL87TRRRV05 "Upon arrival took temp checks said 44F. Unit has been worked on several times but customer only had paperwork for one work order from authorized from 4-2011 and that only stated about keeping food away from vents. Removed items customer keeping food outside in cold. Removed evap cover, turned unit back on unit developed a full frost pattern across evap, cold control appears to be working ok. Evap fan and lights working ok. Compressor is turning on ok, fairly warm to touch. Unit has no condenser coil or fan. Told customer keep at setting number 6 and monitor after 24 hours check thermometer in frig see how low it goes to with food out. If it drops properly then its a circulation issue with food storage if not possible unit might be low on charge. Unit appears to have a process stub and customer seems to think compressor has been changed out before. Called into office talked to Robin looked up prior history and compressor has been changed out. Told cu
Kevin S.
REFRIGERATOR WHIRLPOOL WRS571CIDB01 "Replaced diffuser, checked make sure unit is opening and closing properly. Showed customer, unit checks ok, no noise."
Kevin M.
REFRIGERATOR KENMORE 79551832412 It’s a no cool Kenmore made by LG we don’t service them call AHS -Shelby -Auth # 106SDNL
Kevin M.
REFRIGERATOR MAYTAG MSD2436GRW Installed new def timer.
Kevin M.
REFRIGERATOR KENMORE 79572489410 Kenmore made by LG no cool compressor is running no cool possible sealed system leak we don’t service LG sealed systems called AHS-BethanyAuth#107BBBL
Brad A.
WASHER WHIRLPOOL WFW8540FW1 "Found water level sensor line kinked, not giving proper readings to control, causing f08 e3 error code. Adjusted hose, unit checks ok."
Brad A.
WASHER MAYTAG MB865DCEPR Found hot and cold water lines hooked in reverse. Hooked water lines up properly. Tested unit. Checks ok. Amount approved by Jessica at Rent a Center.
Brad A.
DISHWASHER WHIRLPOOL GU2455XTSS3 Installed new heating element. Unit is working properly.
Brad A.
FREEZER FRIGIDAIRE LFHB2741PFDA Installed new door slides. Unit checks OK.
Brad A.
WASHER WHIRLPOOL WFW8740DW0 Installed new water valve and and drain pump. Did not need control. Unit checks ok.
Tim R.
DISHWASHER KITCHENAID KUDS30IVWH3 Replaced pump and motor. Checks ok. Instructed customer on cleaning product.
Tim R.
DISHWASHER WHIRLPOOL WDT780SAEM1 Found leak around drain pump. Fixed leak. Checks ok.
Tim R.
DISHWASHER FRIGIDAIRE GLDB958JB1 Adjusted door latch. Checks ok
Tim R.
REFRIGERATOR SAMSUNG RS261MDRS Replaced ice maker due to unit not cycling on its own. Checks OK; used 1 DA97-08059A (ICE MAKER) from stock
Tim R.
RANGE FRIGIDAIRE JP655BM2BB Checked unit over found that the front right burner wasn’t heating up. Checked and found connection issues with the switch. Reset control and checks ok.
Tim R.
WASHER MAYTAG LAT3340RAW Checked unit over found unit was leaking water around drum of tub. Sealed with silicone and perma gum. Checks ok instructed customer to observe because could still potentially leak. But could temporarily get them by till they get a new unit.
Steve M.
WASHER KENMORE 110.922821 Installed new valve. Unit operating properly.
Steve G.
DISHWASHER GE PDT750SSF2SS "Install new tub gasket, cycled test OK"
Steve M.
WASHER MAYTAG MVWB765FW1 Installed revised agitator assembly. Unit operating properly 1.9 yrs old in laundry area
Steve M.
WASHER MAYTAG MVWB765FW1 Unit will not fill with water. Found water valve seized installed new valve. Unit operating ok.; used 1 W11165546 (WATER VALVE) from stock
Steve M.
DRYER SAMSUNG DV40J3000EW/A2 Unit will not start. Found broken idler pulley. Installed new pulley. Unit runs ok.; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2867PFCA Install new air handler kit installed new fill tube and installed new display cycle test OK
Steve G.
WASHER HOTPOINT HTW240ASK4WS Spoke to Don and Tony GE techline. Advised them of the issues. They said to get an impact driver/drill. Tech did try that and had Tony listen on the phone so they would not say we didn’t try. Customer was standing near by as well and can verify that tech did try with impact driver. Not able to get the unit split apart and GE gave an incident number for replace meant.
Shawn H.
RANGE - ELECTRIC LG LRE3061BD/00 Installed new console and ran unit to test. All functions work as they should. Preheated oven to 350 to test. Gets to temp within 15 minutes. All burners work.
Steve G.
WASHER MAYTAG MVWC300VW1 Installed new agitator base. Load test the unit and was able to trigger the lid switch to show customer that the unit was agitating the way its supposed too.
Shaun S.
WASHER LG WM3470HVA Repaired seal on unit - checked out unit checks ok
Shawn H.
DISHWASHER KENMORE 665.14793N510 "Customer states that unit will power up, select cycle, press start, close door, then unit clicks and shuts down. Upon arrival powered up unit and ran quick rinse to test. Unit fills and washes fine but makes noise when unit goes to drain and won’t drain out. Removed water from sump and inspected. Found one piece of broken glass and suspect more in pump housing. Removed pump and found glass wedged in pump. Removed glass and ran to test, all ok. No more noise and unit drains fine. Collected deductible by check."
Shaun S.
RANGE KENMORE 790.9031301 "Upon arrival found that unit doesn’t have proper power coming to unit, between L1 & ground only 46volts and between L2 & ground there is 120 volts, notified customer of findings"
Kevin S.
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A "Upon arrival took temp checks around 38-40 in fresh food section, 0F in freezer and pulled put ice bucket measured around 5F. Inspecting ice compartment, no noticeable frost buildup on inside, held in door switch, fan is working and turning freely. Only noticed on outside bottom right hand corner some ice buildup so suspecting some sort of air leak. Removed ice container, cleared any noticeable ice. Reinstalled and used silicone and some permagum to seal off potential air leak areas."
Kevin M.
UPRIGHT / CHEST FRIGIDAIRE LFFH20F3QWC TSTAT was open replaced TSTAT and up and running now; used 1 5304513033 (THERMOSTAT) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2735NFO Unit not repairable refrigerant line is frost on exterior of unit took pictures called HBW-Devin-584444599554
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW9 Unit has a refrigerant leak in the cabinet need to install heat exchanger kit once the customer calls us back; saved tckt
Brad A.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA "Found icemaker frozen, not producing ice. Found ice room has a big hole in the liner due to customer using hair dryer on the unit. The icemaker is not repairable due to the distortion and hole. Could not repair unit."
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS26R4CBB Sealed system - not worth repairing
Kevin M.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Took picture of icing up again called Warrantech-Martin-wiring issue causing the ice blockage-they will contact cust within 3 days auth # 6783187-02
Kevin M.
REFRIGERATOR LG LFXC24726S/03 Auger motor was frozen up thawed out and unit checks OK
Steve M.
WASHER WHIRLPOOL WTW6400SW3 Unit needs new drain.; ordrd 1 W10536347 (drain pump asm)
Kevin M.
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Drain needs cleaned and repair per IMk bulletin installed parts & took pictures; used 1 DA61-06796A (DRAIN CLIP), 1 DA82-02367A (Y CLIP), and 1 DA97-15217B (ICE MAKER) from stock"
Kevin S.
RANGE FRIGIDAIRE FGGF3047TFE "Top broiler function, flame does not change when going from low to high. Called techline, flame is totally controlled by temperature driven and not how older units worked, flame stays at appropriate size. Put unit on Broil Hi and let unit preheat 5mins. Then tested by putting buttered bread to make garlic toast on broiler pan top shelf. Took temp readings with infrared gun. Temps seemed low, took over 15 mins to brown some bread. Ordering new EOC control.; ordrng 1 316419378 (OVERLAY) and 1 5304516044 (EOC CONTROL)"
Brad A.
RANGE SAMSUNG NE59J7630SG/AA "Installed new main PCB and user interface, unit is working properly."
Brad A.
DISHWASHER BOSCH SHXM4AY56N/25 "Found scratches on door skin, from installation, installed new door skin. Unit checks ok."
Brad A.
MICROWAVE GE JVM7195RF1SS Installed new switches and fan motor. Unit has shorted relay on control board. Ordered new control.; ordrng 1 WB56X20629 (microwave main contr)
Shaun S.
MICROWAVE WHIRLPOOL UMV1160CS-3 Upon arrival found that door switches are shorted and not registered that door is shut for unit to run as it should ; ordrng 2 8206419 (interlock)s and 1 W10269458 (switch) and 1 W10269460 (switch BOTTOM) and 1 W10727360 (microswitch)
Kevin M.
REFRIGERATOR KITCHEN AID KSCS25FVWH01 Water valve not opening properly to water side of the valve ordered new valve to be installed Part under part warranty; ordrng 1 WPW10159840PW (WATER VALVE)
Tim R.
REFRIGERATOR KITCHEN AID KSCS23FTSS01 Replaced controls. Check ok. Unit had to be removed out of the cabinet.
Tim R.
WASHER SAMSUNG WF218ANB/XAA Cleaned drain pump and hose due to sand and blockage needed second tech. After cleaning tested in spin cycle and needs bearings in tub. Called and let AHS know the additional cost of repair. No repair due to cost. Still billing for labor and second man. Talked with Megan at AHS...
Tim R.
DISHWASHER GENERAL ELECTRIC GSD2100V55BB Customer disassembled inner dishwasher motor covers and broke the sump housing. Not covered due to customer working on unit and not putting it back together right and cracking the sump. Auth107vsbc-Vicky
Kevin S.
DISHWASHER WHIRLPOOL DUI1055XTVS3 "Customer noted brown food material buildup in dishwasher. Put glass cups in each of corners in both top and bottom of unit. Put unit into a normal wash mode. Unit is washing properly with good water pressure. Cups were,full of water. Unit also draining properly without issue. Just suspect some food or backup from garbage disposal introduced food into the unit. Drain line was connected ok. Unit is 10yrs old. Suggested to use some CLR cleaner in unit to breakdown buildup of calcium and lime, rust. Unit is on well water. Unit checks ok."
Kevin S.
REFRIGERATOR GE GTS18GTHNRWW Took temp checks unit measured 40F with my infrared gun and with thermometer in frig. They have multiple thermometers in frig and freezer. Cold control was back on the recommended. I turned the unit all the way cold and had them take a thermometer and put into a glass of water and to check. Customer claims chocolate milk had went sour days prior. unit is cooling and evap fan running ok. Continue to monitor.
Tim R.
DISHWASHER KENMORE 665.13032K112 Checked unit outer found shorted control and door latch. Checks ok
Tim R.
RANGE LG LSE4613BD/00 Checked unit over found that the unit had a loose convection fan. If unit continues to make noise will needs a new fan and fan blade. Along with control.
Tim R.
DISHWASHER LG LDT7797BD Checked unit over found bad connection on the display board. Fixed connection. Checks ok. Unit has a cracked control. Cosmetic issue not covered.
Tim R.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Cleared frozen drain. Checks ok.
Tim R.
REFRIGERATOR WHIRLPOOL ED2VHEXTQ01 Checked unit over found that the unit was cooling fine in the freezer section and was about 1 degree checked refrigerator and it was at about 37-38 degrees. Adjusted dampener. Checks ok.
Steve M.
REFRIGERATOR SAMSUNG RF28K9070SG/AA "Icemaker frosting over. Installed new auger assembly and icemaker. Adjusted water line and sealed entire iceroom with silicone.; used 1 DA97-12540G (AUGER), and 1 DA97-15217B (ICE MAKER) from stock"
Tim R.
DRYER GE GTD42GASJ2WW Checked unit over found shorted wires to the timer and start button. Repaired wires. Checks ok.
Tim R.
WASHER LG WT4870CW Checked unit over found that the unit needs a new control and panel due to shorted. Not worth the repair due to the cost. Unit is 5-10 years old in the laundry room. ; rqstng P&A on 1 AGL72929725 (CONTROL PANEL) and 1 EBR75795702 (CONTROL )
Tim R.
WALL OVEN KENMORE 790.58903 Checked unit over found that the unit needs inner linear. Part are NLA.... no repair.
Steve M.
RANGE-ELEC LG n/a Cooktop not working due to faulty touch pad; ordrd 1 AGM73551624 (CONTROL ASSEMBLY )
Steve M.
WASHER GENERAL ELECTRIC GLWN2800D1WS Installed parts listed. Cannot hook up to check. Advised customer what to check for when hooking up
Steve M.
MICROWAVE FRIGIDAIRE FGMV176NTDB Installed new door assembly.
Steve M.
DRYER HOTPOINT HTDX100ED5WW "Dryer will not start. Internal mount for knob is broken, Installed new knob unit working ok.; ordrng 1 WE1M652 (timer knob. (TS))"
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Refrigerator section is not cooling properly. Found evaporator fan unplugged. Zip tied connections together. Unit operating properly.
Steve G.
REFRIGERATOR GE PFE28RSHGSS Customer states that he was getting water and then unit stopped. ; rqstng P&A on 1 GEWR55X29507 (CONTROL) and 1 GEWR55X29507 (DISPLAY BOARD)
Steve G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit is not making any ice. Found ice maker stuck in the dump position. Install new icemaker cycle; pckd up 1 W10873791 (icemaker)
Steve M.
WASHER MAYTAG MVWB765FW0 Unit operating properly.
Steve M.
FREEZER KENMORE n/a Unit not cooling due to faulty control board; ordrd 1 297366203 (control-electronic)
Steve G.
REFRIGERATOR SAMSUNG RF267AEBP/XAA "Customer states that unit is not making ice, and leaking. ; rqstng P&A on 1 1111 (REF SECTION BACK WALL) and 1 2222 (WATER VALVE IN BACK) and 1 3333 (ICE MAKER)"
Shawn H.
DRYER SPEED QUEEN ADE3SRGS175TW01 "Installed all provided parts, performed service bulletin for rattle noise and ran unit to test. All ok no more noise and unit heats fine."
Steve G.
WASHER SAMSUNG WA50K8600AV/AA "Customer states that the unit is loud, and pause doesn’t work; ordrd 4 DC97-18610F (SUPPORT RODS)s"
Steve G.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Install new upper and lower icemaker install new heater for upper icemaker install new main board cycled unit test OK not able to check icemakers due to no water was that the refrigerator at this time
Steve G.
DISHWASHER WHIRLPOOL WDT780SAEM1 Customer states that he unit is not washing. Found that both spray arms are clogged up with lime and the soap dispenser is not opening. ; ordrd 1 W10491331 (lwr dishrack) and 1 W10498900 (arm-spray) and 1 W10861000 (detergent dispenser)
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Customer has unit in the garage . Installed new garage kit. ; ordrng 1 5303918301TS (GARAGE KIT)
Steve G.
DRYER SAMSUNG DV45K6200EW/A3/01 Customer states that the tub is not turning; Installed new idler puller. Cycled. ; pckd up 1 DC93-00634A (IDLER PULLEY )
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHB2866PFGA Installed all provided parts. Advised customer unit would fill ice bucket within 24 hours.
Kevin S.
REFRIGERATOR WHIRLPOOL WRS571CIDB01 "Upon arrival unit has been cooling properly. You can hear the noise when you open and close the fresh food side door coming from damper assembly. By keeping the door open, and depressing the door switch i put my hand over the vent, its just noise of damper opening and closing. Will go ahead and replace in case the unit sticks either open or closed.; ordrng 1 W11164593 (diffuser)"
Brad A.
DISHWASHER WHIRLPOOL GU2455XTSS3 "Deductible 100 collected .Found heating element open, ordered new element. ; rqstng P&A on 1 W10518394 (heater)"
Steve G.
RANGE KENMORE 79078413012 Customer states that the front right burner is not lighting; Found the top burner was not on correctly plus the gas valve is slightly off when in the medium position. Customer is ok with the way it is just want to have unit check out.
Steve G.
DISHWASHER GE GDT695SGJ0BB Customer states that the unit is not working. Check power to the unit and disconnect the ;wire harness to the control. Reconnect wire and did notice that the cycle button is not centered. Once tech saw that it was not centered. Center the button and unit started up. Did adv the customer if it continues to switch over then we can order that console assy.
Kevin M.
REFRIGERATOR SAMSUNG RF22KREDBSG/AA Error code of 40 plus needs repaired per IMk bulletin; rqstng P&A on 1 DA82-02367A and 1 DA97-12540K (AUGER) and 1 DA97-13718C (IMK) and 1 DA97-19898A
Shawn H.
DRYER KENMORE 110.6120201 Installed new timer and ran to test. All ok. Unit heats fine now on timed dry and auto.
Shawn H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Upon arrival found right side door not closing fully keeping door alarm on. Lights timed out from door switch not being closed fully. Switches work and lights work. Unit is level. Door won’t close fully because door closer is worn not keeping it closed. Unit needs closer, cam, and stop. ; ordrng 1 W10918010 (closer) and 1 WP12028505AP (ref dr closer cam) and 1 WPW10191119 (stop-door)"
Brad A.
DISHWASHER WHIRLPOOL WDT910SAYM1 "Found unit will not power on, found drain pump out of ohm range. Ordered drain pump, control, and user interface. Located in the kitchen, manufactured 2013; rqstng P&A on 1 W10350263 (housing-ui) and 1 W10482988 (elect control board) and 1 WPW10348269 (drain pump)"
Shaun S.
WASHER WHIRLPOOL WTW5800BW0 "Removed and replaced the actuator and main board on unit, ran and checked out, unit checks ok upon techs departure"
Kevin S.
DISHWASHER WHIRLPOOL GU2300XTVB0 "Upon opening new part, the dispenser door will not latch properly. You have to keep messing with it and push lock mechanism back while holding it closed to latch. .; rqstng P&A on 1 W10199696 (dispenser)"
Shawn H.
WASHER KENMORE 110.2110201 Checked unit over and found F0E5 off balance error. Checked unit and tub is sitting normal and shocks are tight. Ran diagnostics and all functions work as they should. Unit ran fine in auto test. Ran small normal cycle to test. All ok. Unit was stuck in an out of balance mode and wouldn’t complete. Reset control and recalibrated. All ok.
Kevin S.
DISHWASHER KENMORE 665.13973K014 "Upon inspection the lower rack assembly has 3 of the wheels come off, unit has a total of 4 assemblies with two wheels each. Ordering all new lower roller assemblies.; ordrng 4 WPW10195417 (lower roller asm)s"
Shaun S.
RANGE WHIRLPOOL RBS245PDB12 "Reinstalled board back into oven ran and tested unit with customer present, unit checks ok"
Shaun S.
DRYER SAMSUNG DV210AEW/XAA "Upon arrival found that unit had a loose motor clamp, repaired clamp ran and checked out with customer present, unit checks ok"
Shaun S.
OVEN FRIGIDAIRE LFEF3048QFA "Upon arrival found that temp probe was reading 1124 ohms which is in range according to schematic and bake element checks ok, unit needs a new eoc and overlay"
Brad A.
DRYER MAYTAG MEDX655DW1 "Found door switch open, installed new door switch. Unit is working properly.; ordrng 1 WPW10569603/TS/DN (switch-dor)"
Kevin S.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 "Unit still freezing up at the end of fill tube to upper icemaker. Cleared and checked fitting and used tape, silicone and permagum as needed. When installing ice container, used a flashlight found air gap in lefthand bottom corner. Filled gap with permagum. Cycled icemaker and works ok, no water leaks. "
Shaun S.
REFRIGERATOR WHIRLPOOL GX5FHDXVY00 "Upon arrival found that unit has a defective start relay, removed and replaced start relay on unit, ran and checked out, unit checks ok ; used 1 8201786 (RELAY) from stock"
Kevin S.
REFRIG/SIDE-BY-S MAYTAG MFI2569VEB3 "Replaced control, had to call techline to reprogram the board. Unit is now running and cooling ok."
Kevin M.
REFRIGERATOR KITCHEN AID WUW35X24DS Installed lower hinge and grill but found dent in cabinet behind may need to replace unit if this does not fix the problem
Kevin M.
REFRIGERATOR SAMSUNG RF18HFENBSR/AA Same issue calling HBW-Deanne-internal wiring in the cabinet shorted out- cust to hear back from HBW with in 3 days about her options no deductible same issue
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHD2368TF5 Installed new fill tube was frozen and checks ok ; used 1 241920106 from stock
Kevin M.
REFRIGERATOR SAMSUNG RS261MDWP/XAA Ice was jammed into the bucket cleaned out and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Water to unit at bottom of door was not in all the way pushed in and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Installed new EVAP fan assy and checks ok
Brad A.
WASHER SAMSUNG WA45H7000AW/A2 Found toothbrush stuck between inner and outer tub. Removed toothbrush. Unit checks ok.
Brad A.
DRYER - ELECTRIC AMANA MEDC300XW1 "Found thermal fuse open, installed new fuse. Unit checks ok.; used 1 WP3392519 (THERMAL FUSE/TS) from stock"
Brad A.
DRYER ROPER RED4516FW0 "Found rollers making noise, installed new roller kit. Unit checks ok.; used 1 349241T (ROLLER KIT) from stock"
Brad A.
MICROWAVE WHIRLPOOL UMV1160CB3 "Found magnetron open, installed new magnetron, unit is heating properly."
Brad A.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Found water valve not closing properly, icemaker not cycling properly. Installed new icemaker and valve. Unit checks ok.; used 1 W10884390 (ICE MAKER), and 1 WPW10498976 (WATER VALVE) from stock"
Tim R.
DRYER - ELECTRIC KENMORE 110.9657621 Replaced shorted heater and timer. Checks ok; used 1 279838 (ELEMENT) from stock
Tim R.
REFRIGERATOR SAMSUNG RF217ABWP Checks unit over found that the unit needs and icemaker. Customer doesn’t want to repair icemaker. No repair.
Tim R.
DISHWASHER FRIGIDAIRE GLDB958JB1 Checked unit over found that the touchpad wasn’t functioning. Replaced touchpad advised customer that the outer cover for the buttons was missing some of the black customer said that was ok.
Tim R.
WASHER MAYTAG MHW6000XR2 Checked unit over found that the unit needs a new pressure switch due to suds error code and f09 e01. Customer replaced drain pump already and unit drains well. Customer repairing himself.
Tim R.
REFRIGERATOR FRIGIDAIRE FFHT1821TB1 Sealed up around freezer door. Checks ok
Tim R.
WASHER FRIGIDAIRE FFLE1011MW2 Replaced belt. Checks ok
Tim R.
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Replaced icemaker. Checks ok
Tim R.
WASHER LG WM3470HVA Replaced leaking water valve. Checks ok; used 1 5220FR2075L (WATER VALVE) from stock
Tim R.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF "Replaced door switches checks ok; used 1 5304509459 (MICRO SWITCH), and 1 5304509460 (MICRO SWITCH) from stock"
Tim R.
DRYER KENMORE 110.698228 Replaced idler. Checks ok; used 1 W10837240 (BRACKET) from stock
Tim R.
RANGE - GAS WHIRLPOOL WEGA25H0HZ0 Adjusted bake ignitor. Checks ok Instructed customer on how to self clean and showed her how to adjust temperatures.
Tim R.
RANGE FRIGIDAIRE FFEF3016TSC Replaced screws. Checks ok
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2750TP0 Unit water line froze to icemaker. Applied aluminum tape and new gasket kit; used 1 5303918784 (AIR HANDLER) from stock
Steve M.
REFRIGERATOR LG LFXS24623S/01 Unit is noisy during operation. Cabinet vibrations which are not able to be duplicated to locate noise. Did find loose water valve rattle on rear machine compartment. Secured that and water line. Unit operating properly.
Steve M.
DRYER SAMSUNG DV42H5200EF/A3 Dryer not heating due to faulty heater element. Installed new heater; used 1 DC97-14486A (ELEMENT) from stock
Steve G.
DRYER SAMSUNG DV42H5200EF/A3 Installed new rear rollers install new idler pulley and dryer drum cycled unit test OK
Steve G.
WASHER SAMSUNG WF419AAW/XAA 02 Customer states that unit is loud. Found that unit has cabinet noise. Cycled unit.
Steve M.
MICROWAVE FRIGIDAIRE FGMV175QFA Unit not heating. Found unit in sabbath mode. Reset unit. Test ran microwave and unit heating ok
Steve M.
WASHER WHIRLPOOL WFW9050XW00 Unit not responding. Can not access service mode -- got unit to fire up sand then was unresponsive. Not repairing unit.
Steve G.
DISHWASHER KITCHEN AID KUDP02FRSS1 Installed new door cables that’s OK
Steve G.
RANGE FRIGIDAIRE FEB30S6FCC Installed new door hinge but the hinge was not completely repaired. The hinge did have bent parts on it still. Was able to get the door back in the oven and when try to close the door and release the lock mechanism, the receiver pin broke and the hinge mechanism broke;. Called warranty company and they are replacing the unit.
Steve G.
REFRIGERATOR GE GSH25SGRBSS HBW--Debbie in purchasing departmentUnit has a leak in the system. Unit is being replaced.
Kevin S.
REFRIGERATOR GE GTS18GTHNRWW "Upon arrival customer received new unit this am, freezer was cooling fine fresh food section was warm. Took temp checks 5F in freezer and 62F in frig. Removed evap cover, found loose connection on fan plug not seated properly. Reconnected fan is now working and blowing air down to frig. Evap had good frost pattern, cold control set on recommended setting. Unit now checks ok.."
Steve G.
DRYER KENMORE 417.6172351 Customer states that the unit is not turning. Found the belt had fallen off. Reinstalled the belt. Test ok.
Shaun S.
RANGE - GAS FRIGIDAIRE FFGF3012TWC "Removed and replaced regulator on unit, ran and checked out, also soap bubbles and checked for leaks, unit checks ok"
Shaun S.
REFRIGERATOR/TOP LG n/a "Removed and replaced inlet water valve on unit, ran and checked out, unit checks ok"
Shaun S.
COOKTOP JENN-AIR jes9860cas02 "Upon arrival found that left side infinite switch is not being use when grill element is installed and being used, only right side switch is operating, explained to customer unit checks ok"
Shaun S.
REFRIGERATOR WHIRLPOOL ED5VBEXTS00 "Removed and replaced imk on unit also installed new ice door kit, ran and checked out, unit checks ok"
Kevin S.
DRYER MAYTAG LDE412 "Put unit into time dry mode heat, not heating. Opened up unit, found one of the primary wires to heating element burnt off from connector. Tested heating element and thermostat with meter for continuity all good. Checked to make sure element was not shorted. Went ahead replaced wire terminal, and checked on timed dry, unit is heating and cycling properly. pics taken. Showed customer, unit checks ok. Paid cash."
Kevin S.
REFRIGERATOR LG LFXS26973S "Upon arrival took temp checks unit was 41F in frig and around zero in freezer. No complaints of cooling. Customer was getting intermittent 1F error pertains to upper icemaker fan issue. Removed freezer door and drawers, and evap cover. Took pics of frost buildup, evaporator looked good. Had to steam out area with IM fan and the side venting pics attached. Wiped everything dry. Called techline told them the details, made a few checks. Didnt see any problems with doors sealing etc. unit is working properly, possibly let too much warm air in. Told customer to continue to monitor."
Brad A.
REFRIGERATOR SAMSUNG RF20HFENBBC/US Found drain hole frozen not allowing unit to drain in ff section during defrost. Found large crack in back liner. Cleaned out drain line and covered crack with permagum. Unit checks ok. Estimate approved by Joe with Aarons.
Kevin S.
RANGE - ELECTRIC GE JBP260W3AD "Upon arrival, church had a small kitchen fire from one of two stoves. The non burnt stove wasnt working, breaker was off. Flipped breaker, checked 240V outlet this stove was plugged in has no power, but other receptacle does. Plugged into working outlet all burners working ok and checked both bake and broil element. "
Steve M.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTD Found unit tripping breaker. Found shorted monitor switch due to door being opened while running and worn door latch. Replaced latch and switch. ; ordrng 1 5304509432 (DOOR LATCH (TS)) and 1 5304509459 (MONITOR SWITCH (TS))
Brad A.
WASHER AMANA NTW4880YQ0 "Installed new water valve, unit checks ok."
Steve M.
WASHER KENMORE 110.922821 Cold water valve is not closing. Need valve; ordrd 1 285805 (water valve)
Steve M.
WASHER MAYTAG MVWB765FW1 Agitator base has separated causing unit to snag and tear clothes.; ordrng 1 W11161960 (agitator)
Brad A.
WASHER SAMSUNG WF42H5200AW/A2 Found drain pump not draining properly. Installed new drain pump. Unit checks ok. Estimate approved by Joe at Aarons.
Brad A.
REFRIGERATOR FRIGIDAIRE FFHS2311LWPA "Found evaporator fan motor not working properly, found fan blade broken. Installed new blade and motor. Unit checks ok."
Brad A.
WASHER KENMORE 417.431422 "Found unit needs a tub job, customer does not want to repair."
Steve G.
REFRIGERATOR KENMORE 10659587990 Customer states that the unit is not cooling. Found the start device and relay are out. Installed new start device and relay. Unit started up. Customer also states that the ice maker is leaking. Installed new ice maker ; ordrng 1 2183456TS (overload) and 1 4317943TS (ICE MAKER) and 1 W10920279TS (relay-strt)
Steve G.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Customer states he has several lights out on the display Tech pre-order; ordrd 1 242058232 (user interface)
Steve G.
REFRIGERATOR LG LSC27910TT Customer states that the unit is not making ice. Tech notice that the ice chute door is not opening. Spoke to Patricia AHS Ice chute Ice maker Main board. Carrie AHS ; ordrng 1 1111 (ICE MAKER) and 1 2222 (MAIN BOARD) and 1 3333 (PADDLE ASSY IN DOOR )
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2867PFCA "Customer states that the unit is not making ice, and the display is out as well.; ordrd 1 242058230 (user interface) and 1 5303918784 (air handler housin) and 1 5303918860 (FILL TUBE)"