Near Troy, OH 45373
Steve
Job Details: 03/02/2020
DRYER - GAS SAMSUNG DV56H9000GP/A2 Richard approved. Installed new control due to shorted motor relay
Near Liberty Township, OH 45044
Steve G
Job Details: 03/02/2020
REFRIGERATOR BO WHIRLPOOL WRX988SIBM01 Installed new freezer light all lights came on check OK
Near Springboro, OH 45066
Steve G
Job Details: 03/02/2020
DISHWASHER BOSCH SHX68T55UC/07 Customer states that the unit is leaking cycled unit and found that the customer had a suds issue. . Did the cooking oil trick. Suds did go away.
Near Springboro, OH 45066
Steve G
Job Details: 03/02/2020
REFRIGERATOR FRIGIDAIRE FFTR2021TS5 Customer states that the freezer door opens up when customer closes the refrigerator door the freezer door opens. Did give customer helpful tips. The unit already had a freezer gasket replaced. Customer is having a cooling issue as well. The unit does sit in the garage. Did explain the the customer ambient temp. Did explain to to customer that the garage kit is not covered by warranty.
Near Liberty Township, OH 45044
Steve G
Job Details: 03/02/2020
MICROWAVE FRIGIDAIRE FGMV175QFA Installed new door switches and holder. Load test.
Near Trenton, OH 45067
Steve G
Job Details: 03/02/2020
DRYER SAMSUNG DV42H5200EF/A3 03 Customers unit is not heating up. Installed new heater.. cycled unit test ok. Did adv customer to replace the house vent. It was crushed. ; ordrd 1 DE486A (;HEATER)
Near Dayton, OH 45424
Steve
Job Details: 03/02/2020
WASHER SAMSUNG WA40J3000AW/A2 Cold water not entering unit due to seized cold valve ; ordrd 1 DC62-00311F (WATER VALVE )
Near West Chester Township, OH 45069
Steve G
Job Details: 03/02/2020
WASHER FRIGIDAIRE FFLE3911QW0 Customer states that the unit would fill and stop and not wash. Tech put unit into rinse and drain and the unit drain out with no problems. Removed the front cover to see if any issues where with the gearcase. Did not see any oil . Did take a video of the unit washing. Cycle unit several times.
Near Miamisburg, OH 45342
Steve G
Job Details: 03/02/2020
HOME LAUNDRY - E LG WM2487HWMA Customer states that when they use the unit it is loud and rubber smell. Tub has drop down. 2 man three hr job; ordrng 1 1111 (FRONT TUB) and 1 2222 (REAR TUB) and 1 3333 (SPIN BASKET) and 1 4444 (SEAL BETWEEN TUBS) and 1 5555 (STATOR) and 1 6666 (ROTOR) and 1 7777 (DOOR BOOT) and 3 8888 (SHOCKS)s
Near Dayton, OH 45429
Shawn H
Job Details: 03/02/2020
RANGE - ELECTRIC SAMSUNG NE595R0ABSR/AA Upon arrival found unit unplugged. Plugged unit in and have no operation from anything. Checked incoming voltage and only have 120 volts. Found line one with 0. Reset breaker and had proper voltage to unit. Ran top and oven to test. All functions work as they should. Advised customer to have breaker replaced.
Near Miamisburg, OH 45342
Steve G
Job Details: 03/02/2020
REFRIGERATOR SAMSUNG RH25H5611SR/AA 01 Installed new icemaker cycled unit test OK technician did not need board because icemaker did cycle
Near Dayton, OH 45431
Shawn H
Job Details: 03/02/2020
WASHER SAMSUNG WF419AAW/XAA Upon arrival customer stated they need the drain hose lengthened to meet new pipe. Checked unit over and spoke with customer on a better way to go about. He is adding in some pvc to the drain and we will come out and hook hose back to unit and to new drain line. Please reschedule for Monday. ; saved tckt
Near Dayton, OH 45403
Shawn H
Job Details: 03/02/2020
WASHER GE GTW220ACK5WW "Upon arrival found 4 error codes present. F32x3 critical lid lock failure, F31x2 OOB, F9 lid switch redundancy, F27 water accessibility. First 2 errors will not allow cycle to complete. Checked functions in test mode and lid lock works as it should and machine gets to full spin speed with no issues. Checked suspension and found them weak allowing load to go out of balance. No issue found with lid lock. Updated software. Unit needs suspension set. ; ordrng 2 WH16X26908 (rod & spring asm(RIGHT))s and 2 WH16X26909 (washing machine rod(LEFT))s"
Near Dayton, OH 45403
Shawn H
Job Details: 03/02/2020
RANGE SAMSUNG NE58K9850WS/AA Upon arrival customer stated portions of the right front burner won’t work. Checked and not getting power to outer element. Checked switch and found it not sending voltage to burner. Double checked part number with Shari and the manufacturer has it listed incorrectly. Customer also stated that lower oven isn’t maintaining temperature how it should. Ran unit in preheat to 450 to test. Unit heated to 450 with no issue but won’t maintain temp once it reaches. Main control isn’t sensing decrease in temp. Sensors are testing good and within spec. Unit needs main relay board under PW and correct switch. ; ordrng 1 DE92-03960C (MAIN PCB(PW)) and 1 DG44-01007B (TRIPLE BURNER SWITCH)
Near Dayton, OH 45417
Shawn H
Job Details: 03/02/2020
DRYER GE GTDP300EM1WS Unit is nine years old in basement. Upon arrival found unit would tumble but no heat. Checked and found timer not sending proper voltage to heater. Also found timber knob cracked and slipping. Unit needs timer and knob. 619JWML; rqstng P&A on 1 WE1M964 (dryer timer knob - g) and 1 WE4M533 (dryer timer)
Near Dayton, OH 45417
Shawn H
Job Details: 03/02/2020
WASHER GE GTWN3000M1WS "Unit is 9 years old in basement. Upon arrival found unit making noise in spin and agitate. Found agitator loose and rattling. Screw is tight. Agitator coupler is worn. Also timer is very loud and stalls at times. Unit needs timer, knob, agitator, screw, and coupler. 619JWML; rqstng P&A on 1 WH01X10629 (knob asm control) and 1 WH02X10237 (scr 1/4-20 mch hxw 5) and 1 WH12X10478 (washing machine time) and 1 WH43X10032 (washing machine agit) and 1 WH43X10034 (agitator asm)"
Near Lewisburg, OH 45338
Shaun S
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 "Removed and replaced board on unit, programmed as instructed, ran and checked out, unit checks ok"
Near Dayton, OH 45417
Shawn H
Job Details: 03/02/2020
REFRIGERATOR FRIGIDAIRE FFHS2622MWF Unit is 6 years old in kitchen. Upon arrival forced ice maker into cycle. Ice maker will cycle but is very slow and stall out. It will fill with water. Unit needs ice maker. 619JWML; rqstng P&A on 1 241798224 (ice maker)
Near Dayton, OH 45405
Shaun S
Job Details: 03/02/2020
WASHER GE GFWH1400D0WW "Upon arrival found that water was leaking from inlet hose at the valve, tech was able to tighten water supply line on unit ran and checked out, unit checks ok"
Near Trotwood, OH 45426
Shaun S
Job Details: 03/02/2020
WASHER WHIRLPOOL WTW8500DC0 "Upon arrival found that drain pump on unit is defective, has proper voltage to pump but will not run just hums when trying to run found nothing jammed in pump; ordrng 1 WPW10581874 (pump-water)"
Near Greenville, OH 45331
Kevin
Job Details: 03/02/2020
REFRIGERATOR FRIGIDAIRE FFHI1831QS0 "Replaced icemaker, made sure unit cycled and filled with water. Unit checks ok."
Near Union, OH 45322
Shaun S
Job Details: 03/02/2020
WASHER SAMSUNG WA45M7050AW "Upon arrival found that unit needs a new gearcase, extremely noisey during spin or agitation cycle ; ordrng 1 GEARCASE"
Near Springfield, OH 45504
Brad Anders
Job Details: 03/02/2020
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Found ice room frozen up, unit has already had the new kit installed, called Techline, they took video and pics of unit. Was told to defrost and remove all the parts and call back. Steamer would not heat up, told customer we will have to reschedule to complete the job.; schdld next appmnt for 3/3 TUE !"
Near Versailles, OH 45380
Kevin
Job Details: 03/02/2020
DISHWASHER FRIGIDAIRE FGIP2468UD0A "Upon arrival unit would not start a cycle. First checked for power from voltage tester from both main wiring and control. Flipped off breaker, checked main wiring connections, checked wiring harness and door latch and connections to ui and control. Found loose connection to door switch, reinserted wiring harness, unit now appears to be working properly. Unit checks ok."
Near Dayton, OH 45419
Kevin
Job Details: 03/02/2020
REFRIGERATOR KENMORE 59678582801 Freezer door is frozen shut instructed cust to defrost unit and let unit thaw out and drain will thaw out and may correct the problem
Near Dayton, OH 45459
Brad Anders
Job Details: 03/02/2020
DISHWASHER FRIGIDAIRE FGBD2431KW1 "Found motor leaking, found drain pump not spinning with proper voltage applied. Ordered motor and drain pump. located in the kitchen, manufactured 2010; rqstng P&A on 1 154595901 (bracket) and 1 154844301 (motor & pump assy) and 1 A00126401 (pump assembly)"
Near Dayton, OH 45420
Kevin
Job Details: 03/02/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LWHA Ice maker is locked up installed new ice maker and checks ok; used 1 241798224 (ICE MAKER) from stock
Near Dayton, OH 45405
Kevin
Job Details: 03/02/2020
REFRIGERATOR SAMSUNG RF26VABWP/XAA Icemaker was locked up replaced ice maker and checks ok please mail customer a receipt
Near Dayton, OH 45417
Kevin
Job Details: 03/02/2020
REFRIGERATOR FRIGIDAIRE FFHT2021QW0 Adjusted thermistor and sealed the fill tube area and defrosted unit and checks ok
Near Trotwood, OH 45426
Kevin
Job Details: 03/02/2020
REFRIGERATOR KITCHEN AID KTRS20KAAL00 Def drain is plugged up spoke to Tara they are going replace unit due to the age of the unit 27 years old 3-1993
Near Dayton, OH 45440
Brad Anders
Job Details: 03/02/2020
DISHWASHER WHIRLPOOL WDF520PADM3 "100 deductible collected Found loose connection at drain pump, repaired connection, unit is working properly."
Near Beavercreek, OH 45430
Brad Anders
Job Details: 03/02/2020
REFRIGERATOR FRIGIDAIRE LFHB2751TF3 "Installed new inverter board and control, unit is working properly."
Near Fairborn, OH 45324
Brad Anders
Job Details: 03/02/2020
WASHER MAYTAG MVWB835DW0 "Found clutch not shifting properly, installed new clutch, unit checks ok.; used 1 W10754448 (CLUTCH) from stock"
Near Fairborn, OH 45324
Brad Anders
Job Details: 03/02/2020
DRYER - ELECTRIC MAYTAG MEDX655DW1 "Found door switch had loose connection, connected switch properly, unit checks ok."
Near Fairborn, OH 45324
Brad Anders
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Installed new control, unit is working properly."
Near Fairborn, OH 45324
Brad Anders
Job Details: 03/02/2020
DRYER - ELECTRIC KENMORE 110.629121 "Found element open, installed new element, unit checks ok.; used 1 3387747 (ELEMENT) from stock"
Near Springfield, OH 45502
Brad Anders
Job Details: 03/02/2020
WASHER SPEED QUEEN AWM372W2 "Found lid hinge bushings worn out, customer wants to repair himself."
Near Dayton, OH 45431
Brad Anders
Job Details: 03/02/2020
WASHER HAIER n/a "Part that is needed is not available, called Rent a center, talked to Dion, told him that the unit cannot be repaired due to the parts are NLA. Was authorized to charge service charge."
Near Mechanicsburg, OH 43044
Steve
Job Details: 03/02/2020
DRYER SAMSUNG DV42H5200EF/A3 Installed new drum
Near Troy, OH 45373
Steve
Job Details: 03/02/2020
ELECTRIC RANGE GE JS905SK3SS Unit not heating due to bad bake element. Replaced element. Unit operating ok
Near Troy, OH 45373
Steve
Job Details: 03/02/2020
RANGE KENMORE 790.7423231 Left side burner not lighting. Found loose igniter harness causing no spark. Tightened connection all insured all igniter ports were clear
Near West Milton, OH 45383
Steve
Job Details: 03/02/2020
WASHER FRIGIDAIRE FAFW3511KW "Install new tub halfs along with inner basket, drive pulley and bolt. Test ran. Checked for leaks. Unit operating ok"
Near Sidney, OH 45365
Steve
Job Details: 03/02/2020
RANGE FRIGIDAIRE FGGF3059TFE Replaced bake igniter. Unit operating ok; used 1 5303935066 (IGNITOR) from stock
Near Bellefontaine, OH 43311
Steve
Job Details: 03/02/2020
DRYER WHIRLPOOL WED94HEXW1 Noisy due to packed blower wheel and idler pulley seizing up; used 1 W10837240 (BRACKET) from stock
Near Urbana, OH 43078
Steve
Job Details: 03/02/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed new pump, hose and grommet. Dishwasher running ok"
Near Lebanon, OH 45036
Steve G
Job Details: 03/02/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PFDA Customer states that the unit not getting any ice. Found the ice water line was frozen up. Thawed out cycled.
Near Dayton, OH 45449
Steve G
Job Details: 03/02/2020
DISHWASHER BOSCH SHEM63W55N/13 Customer states that the soap dispenser door would not close. Tech tried several times and it did latch. Tech did show customer and customer was able to get it to latch.
Near Franklin, OH 45005
Steve G
Job Details: 03/02/2020
REFRIG/SIDE-BY-S FRIGIDAIRE FGHS2655PF5A Installed new user interface test OK
Near Dayton, OH 45459
Steve G
Job Details: 03/02/2020
DRYER GE GTDX180ED0WW Customer states that the unit is not starting. Found that the timer knob is cracked. Customer is getting herself. Customer may need a timer if the knob is hard to turn. Adv customer to fix the obvious crack knob first.
Near Dayton, OH 45459
Steve G
Job Details: 03/02/2020
DRYER WHIRLPOOL WED4815EW1 Customer states that the unit is making a loud metal to metal sound. Load test the unit found metal zipper caught between the tub an front bulk head.
Near Springboro, OH 45066
Steve G
Job Details: 03/02/2020
MICROWAVE GE JTP90SP2SS Customer has a burning smell. Customer is going to think about repair. If wants done please preorder parts. 2 hrs on return
Near Springboro, OH 45066
Steve G
Job Details: 03/02/2020
WASHER KENMORE 796.404419 Unit is loud in spin. Sent a video and photo to rob. Verbal est. $1100. Rob is going to replace
Near Springboro, OH 45066
Steve G
Job Details: 03/02/2020
REFRIGERATOR KENMORE 106.742044 Customer Unit is leaking from the back. Cycled ice maker found the fill tube was iced up.
Near Dayton, OH 45410
Shawn H
Job Details: 03/02/2020
DISHWASHER GE GSD1100G00WW Upon arrival found unit leaking at right front corner. Customer also had a complaint of not completely draining. Checked and found door gasket dry rotted and cracked allowing water to leak. Replaced gasket and ran unit to test. When running unit I could not duplicate concern of no complete drain. Calling 210 to remove deductible. This is a true recall. Authorization for part due labor 8561-4462-2466. Deductible removed.
Near Dayton, OH 45426
Shawn H
Job Details: 03/02/2020
REFRIGERATOR FRIGIDAIRE FGTR1845QF2 Upon arrival found unit leaking from clogged defrost drain. Removed evaporator cover and thawed out drain. Found mildew clogging drain. Cleared out and unit will drain defrost water properly now. All ok.
Near Englewood, OH 45322
Shawn H
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Installed all provided parts. Crisper drawer closes as it should and so does left door. All ok.
Near West Alexandria, OH 45381
Shawn H
Job Details: 03/02/2020
DRYER WHIRLPOOL WED4815EW0 Upon arrival customer stated that unit heats but is noisy. Checked and found right rear roller worn causing noise. Replaced both rollers and ran unit to test. Unit is quiet and heats as it should. All ok. ; used 1 349241T (ROLLER KIT) from stock
Near Eaton, OH 45320
Shawn H
Job Details: 03/02/2020
WASHER SAMSUNG WA400PJHDWR/AA Installed all provided parts and ran to test. Unit starts and works as it should. Please mail out invoice.
Near Moraine, OH 45439
Shawn H
Job Details: 03/02/2020
RANGE - GAS FRIGIDAIRE FFGF3012TBB Upon arrival found unit plugged in but no operation of control. Top burners work as they should. Removed rear panel and found voltage to board is correct. Found signs of transformer on board shorted. Replaced control and ran to test. Unit heats as it should and all functions of control work. All ok.
Near Englewood, OH 45322
Shaun S
Job Details: 03/02/2020
DRYER WHIRLPOOL WED8540FW0 "Upon arrival ran and tested unit, found after running unit for about 15 min unit trips breaker tech ran diag test on unit, found only one error code of a F4E3 which stands for air flow problem, checked vent no problem there, tech did find that breaker is extremely hot to the touch, believe breaker is bad in box notified homeowner of findings"
Near Dayton, OH 45415
Shaun S
Job Details: 03/02/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Cleared drain on unit, ran and checked out, unit checks ok"
Near Vandalia, OH 45377
Shaun S
Job Details: 03/02/2020
WASHER HAIER RWT360BW "Removed and replaced pump on unit, checks out ok"
Near Versailles, OH 45380
Kevin
Job Details: 03/02/2020
WASHER SPEED QUEEN AWNE9RSN115TW01 "No problem with unit. Vacuumed out partial water left in tub from drain hose end. Proceeded to remove inner basket and checked in outer tub, hose, pump etc all clear. Proceeded to then fill about 2.5g of water and had drain out in a 5g bucket 2x unit drained completely. Hooked drain hose back to plumbing again ran a few gallons in machine had it drain but would not drain out there is a blockage somewhere further up the plumbing. I took video and you can hear the water run up then hit a block then come back down. Message customer, collected service and labor. They will need a plumber."
Near Greenville, OH 45331
Kevin
Job Details: 03/02/2020
DRYER WHIRLPOOL WED5600XW0 "Unit needs new idler pulley. Replaced part, cleaned out bulkhead had alot of debris, had customer cleanup. Unit checks ok.; used 1 W10837240 (BRACKET) from stock"
Near Greenville, OH 45331
Kevin
Job Details: 03/02/2020
REFRIGERATOR SAMSUNG RF263BEAESR/AA "Unit has frozen over again. Thawed out everything, wiped dry, checked fill tube again and made just a minor adjustment in, see what that does. Unit cooling ok. Pic attached."
Near New Madison, OH 45346
Kevin
Job Details: 03/02/2020
LAUNDRY CENTER FRIGIDAIRE FEX831CS0 "When the breaker is flipped on the heating element automatically comes on, verified this customer breaker for unit up in the ceiling. IAM had been out and replaced a timer on unit twice. Upon inspection found whole wiring harness burnt up and a burnt hole in the plastic bulkhead area. Pics attached. Unit was manufacture in 2003. I told customer given the age and condition i would not look to repair as i may end up putting on multiple parts and trips given the situation. They are looking for a new unit. Collected service call fee."
Near Arcanum, OH 45304
Kevin
Job Details: 03/02/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PF6 Customer issue no water or ice. Customer had giant ice ball on back of unit where insulation had failed and is rusting. Called techline have case file #83408899. Pics attached. Collected service call.
Near Arcanum, OH 45304
Kevin
Job Details: 03/02/2020
REFRIGERATOR KENMORE 253.573826 Customer had replaced bulb but probably wrong size or wattage. He had a 40 W bulb from what i can tell the socket says limit of 25W. Bulb got hot burnt insulation markings on ceiling and part of plastic socket had damage. Pics attached. Checked over wiring and socket was good. Customer is going to order correct bulb via DAP. Unit checks ok.
Near Dayton, OH 45431
Kevin
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWQ01 Installed new EVAP fan motor
Near Dayton, OH 45402
Kevin
Job Details: 03/02/2020
REFRIGERATOR SAMSUNG RS20HSENBBC/AA Adjusted clip in drain and instructed cust may need to shim left side of unit cause floor is not level
Near Dayton, OH 45405
Kevin
Job Details: 03/02/2020
REFRIGERATOR GENERAL ELECTRIC GSS23HGHBCWW Installed new ice maker
Near Tipp City, OH 45371
Kevin
Job Details: 03/02/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Wiring in the left rail is shorting out cust going to think about the repair
Near Dayton, OH 45414
Kevin
Job Details: 03/02/2020
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Called Samsung tech line on going problem -Andres- did visual support-showed them unit is all iced up again unit-is non repairable per Andres from our visual support conversation - customer to call Samsung about the non- Repairable unit
Near Fairborn, OH 45324
Brad Anders
Job Details: 03/02/2020
DISHWASHER MAYTAG MDB6650AWB "Installed control board, unit checks ok."
Near Beavercreek, OH 45431
Brad Anders
Job Details: 03/02/2020
WASHER LG WM3370HRA "Found unit working properly, was able to help customer understand cycle options."
Near Dayton, OH 45429
Brad Anders
Job Details: 03/02/2020
FREEZER FRIGIDAIRE FGHF2366PFBA "Found ice room freezing up, installed air handler, unit checks ok.; used 1 5303918784 (AIR HANDLER) from stock"
Near Bellbrook, OH 45305
Brad Anders
Job Details: 03/02/2020
WASHER WHIRLPOOL WTW4800BQ1 "Found actuator not shifting properly, installed new actuator, unit is working properly.; used 1 W10913953 (ACTUATOR) from stock"
Near Xenia, OH 45385
Brad Anders
Job Details: 03/02/2020
DRYER SAMSUNG DV42H5200EW "Found idler pulley squealing, found roller not spinning properly. Installed new pulley and roller. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-16782A (ROLLER) from stock"
Near Troy, OH 45373
Steve
Job Details: 03/02/2020
REFRIGERATOR SAMSUNG RF22KREDBSG/AA Icemaker frosting over again. Recommend service kit; ordrd 1 DA82-02671A (SERVICE KIT)
Near Woodbourne-Hyde Park, OH 45459
Steve G
Job Details: 03/02/2020
ELECTRIC RANGE FRIGIDAIRE FGMC3066UFA Customer states that the unit is not heating up and throwing an error code. E045 Spoke to customer preorder parts. 2 hrs on return ; ordrng 1 316472807 (BOARD) and 1 316474944 (CONTROLLER) and 1 318578509 (THERMOSTAT) and 1 5304504897 (sensor) and 1 807123001 (FAN)
Near Kettering, OH 45420
Shawn H
Job Details: 03/02/2020
WASHER SAMSUNG WF42H5200AF/A2 "Upon arrival found unit plugged in but no display. Checked breaker and found it tripped and not reset. Breaker is an afci/gfci type. Advised customer to have breaker changed to a standard type. Reset breaker and got power to unit. Ran unit in diagnostics to check for error codes. Found de and de1 errors. Both are door lock issues. Ran to test and PCB isn’t sending correct voltage to door lock. Unit needs main PCB and door switch. ; rqstng P&A on 1 111111MAINPCB (111111MAIN PCB(#9 FRAME&COVER PAGE)) and 1 DC64-00519B (latch), states that autho needed"
Near Dayton, OH 45449
Shawn H
Job Details: 03/02/2020
WASHER WHIRLPOOL WFW86HEBW2 Upon arrival found noise coming from rear of machine in spin. Removed rear panel and found drain hose loose from hold down and hitting against the side of the machine. Re-secured hose and zip tied down. Ran unit to test again noise is gone. Customer needs dispenser lid. Will pick up from DAP in morning and drop off tomorrow afternoon. ; ordrng 1 W10365887 (dispenser)
Near Lewisburg, OH 45338
Shaun S
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 "Upon arrival found that unit is iced up and not moving air to fridge side of unit, unit needs new controller installed, tech has planned on via customer to be back tomm between 1-2 for repair, part in stock at DAP; ordrng 1 W10503278 (control board)"
Near Lewisburg, OH 45338
Shaun S
Job Details: 03/02/2020
DISHWASHER LG LDF8812ST "Upon arrival found that unit is in need of additional parts to have unit up and running properly for customer, tech has set return visit for Monday morning with customer ; ordrng 1 4975DD1001A (GUIDE) and 1 5221DD1001F"
Near Dayton, OH 45417
Shaun S
Job Details: 03/02/2020
DISHWASHER BOSCH SHE3AR56UC/21 "Upon arrival found that filter is busted and clogged needs replaced, customer to run clean cycle on unit to clear up inside of machine that is clogged up with powder soap; ordrng 1 ROUNDGRAYFILTER"
Near Fairborn, OH 45324
Kevin
Job Details: 03/02/2020
REFRIGERATOR SAMSUNG RF263TEAESG/AA Tightened door handle and needs parts per ice maker bulletin and ff fan assy is frozen up ; rqstng P&A on 1 DA82-02367A (CLIPS) and 1 DA82-05595A (SILICON) and 1 DA97-12540G (AUGER) and 1 DA97-12609C (FF FAN ASSY) and 1 DA97-14474C (CONTAINER ) and 1 DA97-15217D (IMK)
Near Dayton, OH 45424
Brad Anders
Job Details: 03/02/2020
REFRIGERATOR BO SAMSUNG RF263BEAES "Found icemaker room freezing up, ordered icemaker kit, located in the kitchen, manufactured 2015; rqstng P&A on 1 DA82-02697A (ICEMAKER SERVICE KIT), states that autho needed"
Near Tipp City, OH 45371
Brad Anders
Job Details: 03/02/2020
REFRIGERATOR SAMSUNG RF263TEAESG "Found ice room freezing up, ordered ice maker kit, ice bucket, and separator. Located in the kitchen, manufactured 10/2016; rqstng P&A on 1 DA82-02714A (ICEMAKER KIT) and 1 UNKNOWN (SEPARATOR (ICE CHUTE)) and 1 UNKNOWN (ICE BUCKET), states that autho needed"
Near Dayton, OH 45431
Brad Anders
Job Details: 03/02/2020
WASHER HAIER n/a "Found top panel broken where it is attached to the lid, needs new top panel. Need to check with Shari if part is available.; schdld next appmnt for 2/28 FRI !"
Near Kettering, OH 45429
Brad Anders
Job Details: 03/02/2020
DRYER WHIRLPOOL WED7500GC0 "Found door switch not closing properly, installed new switch, unit checks ok.; ordrng 1 WP3406107 (switch-dor (DN))"
Near Xenia, OH 45385
Brad Anders
Job Details: 03/02/2020
DISHWASHER BOSCH SHPM65Z55N/01 "Wrong parts were ordered, ordered left and right hinges. ; saved tckt"
Near Liberty Township, OH 45044
Steve G
Job Details: 02/27/2020
OVEN WHIRLPOOL WFG524SLAS2 "Customer states that the lights will just click. Did get the unit to act up, the gas is coming on and the electrode is clicking but does not start up. Customer going to think about the repair. Possible manifold or electrode."
Near Monroe, OH 45050
Steve G
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer states that the unit is freezing everything. The unit at the time of the service call unit was working fine. Customer going to keep an eye out of the unit.
Near Bellefontaine, OH 43311
Steve
Job Details: 02/27/2020
WASHER MAYTAG MVWB835DW0 Found tub nut loose due to prior service on unit..
Near Middletown, OH 45042
Steve G
Job Details: 02/27/2020
DISHWASHER KITCHEN AID KDTE204DWH1 unit is not draining. Removed debris from pump assy. Cycled
Near Greenville, OH 45331
Kevin
Job Details: 02/27/2020
REFRIGERATOR SAMSUNG RF260BEAESR/AA "The filter light was on, explained about resetting this from control and to resort to owners manual. Also customer was concerned about a hissing type noise. Explained about noises made from defrost process etc. checked over unit is functioning and cooling ok. Gave advice for potential problems to look for and to see and hear."
Near Dayton, OH 45415
Shaun S
Job Details: 02/27/2020
DRYER - ELECTRIC SAMSUNG DV45H7000EW/A2 "Upon arrival found that unit has a defective idler pulley, removed and replaced pulley on unit, ran and checked out, unit checks ok ; used 1 DC93-00634A (IDLER PULLEY) from stock"
Near Greenville, OH 45331
Kevin
Job Details: 02/27/2020
HOME LAUNDRY - E SAMSUNG WA50M7450A "Replaced parts, hooked up unit ran diagnostics test or smart install they call it. The test finished through all functions and everything is ok. Proceeded running rinse and spin tests empty finished ok. Had customer put in load of towels on normal cycle. Went and ran another call and came back. Unit finished cycle without issue. Told customer to continue to monitor. Unit checks ok."
Near Dayton, OH 45426
Shawn H
Job Details: 02/27/2020
REFRIGERATOR SAMSUNG RS265TDRS/XAA Installed all provided parts. Unit is running as it should. Advised customer that temps would be down to temp in 24 hours.
Near Dayton, OH 45426
Shaun S
Job Details: 02/27/2020
RANGE - ELECTRIC HOTPOINT 790.950425 "Upon arrival ran and checked all burners on top of unit along with bake and broil, unit checks ok upon techs departure"