Near Dayton, OH 45459
Sam
Job Details: 02/10/2021
WASHER KENMORE ON RECORD Inspected unit and found the start button was stuck. Made adjustments to the control panel and reset the button. Tested the unit on every cycle. Unit functioning properly at this time.
Near Troy, OH 45373
Steve
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Found several wires broken through bottom door hinge. Wires are too short to make a proper repair. Need to replace freezer door to correct the issue. Door cost 825.67. /. 200 Labor for repair.
Near Dayton, OH 45424
Steve
Job Details: 02/10/2021
RANGE FRIGIDAIRE FEF366DBE Replaced burnt out heating element. Unit is heating properly; used 1 316075103 (Bake element) from stock
Near West Liberty, OH 43357
Steve
Job Details: 02/10/2021
MICROWAVE OVEN GENERAL ELECTRIC JVM3160DF4WW Door handle mount broke. Need to replace entire door assembly. Customer declined due to the price of the door
Near Middletown, OH 45044
Steve G
Job Details: 02/10/2021
DRYER GE GFD43SSM0WW Per request see if unit heats up. Cycled. Unit is getting hot.
Near Liberty Township, OH 45044
Steve G
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 Top rack fell down. Installed new upper rack kit . Check ok ; used 1 W10712395 (Rack adjuster) from stock
Near Trenton, OH 45067
Steve G
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL GI6FDRXXB06 Unit is not making ice. Installed new ice maker. Cycled.
Near Dayton, OH 45406
Kevin
Job Details: 02/10/2021
REFRIGERATOR SAMSUNG RF20HFENBBC/US Defrost drain has collapsed non repairable contacting Aarons -spoke to Miranda
Near Dayton, OH 45426
Kevin
Job Details: 02/10/2021
REFRIGERATOR FRIGIDAIRE FFTR1814TBB Cabinet is bowed contacting Frigidaire- Russell-sending pictures to file #84268495
Near Dayton, OH 45424
Kevin
Job Details: 02/10/2021
REFRIGERATOR BO WHIRLPOOL WRF757SDEM01 Installed new fan motor and control brd and rebooted system and checks ok
Near Lewisburg, OH 45338
Shawn H
Job Details: 02/10/2021
WASHER GE GTW460ASJ5WW Installed all provided parts and ran to test. All ok. Unit is spinning out fine.
Near Dayton, OH 45406
Shawn H
Job Details: 02/10/2021
WASHER KENMORE 110.158424 Upon arrival customer stated that unit wont spin out but does drain. Inspected unit and found motor coupler slipping on motor shaft. Replaced coupler and ran to test. All ok. Unit spins and agitates as it should. ; used 1 285753A (Coupler) from stock
Near Dayton, OH 45416
Shawn H
Job Details: 02/10/2021
MICROWAVE SAMSUNG ME16H702SES/A2 Installed all provided parts and ran to test. Unit is heating as it should. All ok.
Near Dayton, OH 45414
Shawn H
Job Details: 02/10/2021
WASHER MAYTAG MVWB765FW2 "F8E1 long fill error, and F7E9 locked rotor error present. Tub is not locked up and spins freely. Unit isnt getting any hot water. Inspected unit and found no hot water at shut off. Voltage to valve is good, nothing blocking screens. Spoke with customer and they stated they had a leak in the wall and had to shut the hot water off at the water heater. All cycles call for some amount of hot water to maintain temperature and since machine cant add any hot it sees a long fill time and wont advance on in cycle. Unit is only filling with cold. Advised customer to have hot water supply issue resolved and machine will operate as it should."
Near Waynesville, OH 45068
Sam
Job Details: 02/10/2021
REFRIGERATOR SAMSUNG RF22KREDDSR/AA Inspected unit and found a failed icemaker. Installed icemaker kit. All checks OK; pckd up 1 Sada82-02671a (Im)
Near Dayton, OH 45424
Brad Anders
Job Details: 02/10/2021
DISHWASHER SAMSUNG DW80R2031US/AA "Customer claimed unit was giving leak sensor error, when I got there I powered the unit on and it cycled properly, informed customer again about suds leaking down to the leak sensor, unit checks ok."
Near West Carrollton, OH 45449
Tim
Job Details: 02/10/2021
WASHER WHIRLPOOL LSC9245BW0 " Could not remove agitator. Unit also will not always advance into the spin cycle sometimes customer has to advance by hand. Unit needs transmission, basket, agitator and drive break. Also needs new timer. Unit is about 35 to 40 years old in the laundry room . Additional labor is needed due to being a tub job; rqstng P&A on 1 WH38X135 (Transmission) and 1 W10820043 (Drive tub) and 1 285565 (Agitator) and 1 W10389328 (Inner basket) and 1 3361181 (Timer(Nla))"
Near Franklin, OH 45005
Sam
Job Details: 02/10/2021
WASHER WHIRLPOOL MVW7230HW0 Inspected unit and found cosmetic damage to the lid and the control panel not responding. customer declined repair at this time.
Near Dayton, OH 45432
Tim
Job Details: 02/10/2021
DISHWASHER GE GDF620HGJ4WW "Unit needs control, interface and nuts. About five years old in the kitchen.; rqstng P&A on 1 WD21X24900 (Control) and 2 WD01X10070 (Nuts)s and 1 WD21X23709 (User interface)"
Near Franklin, OH 45005
Sam
Job Details: 02/10/2021
WASHER MAYTAG MVWX655DW1 Inspected unit and found an error code for over suds. Advised the customer to only use one of the detergent pods during the wash cycle and to use cleaner tablets on a regular basis to prevent detergent buildup. Recalibrated the unit. All checks OK
Near Carlisle, OH 45005
Sam
Job Details: 02/10/2021
DRYER ELECTROLUX EIED50LIW0 Inspected unit and found well diagnostics and error code for E61 heat relay stuck on. Ran a test cycle in the unit he did without any issues I can see the relay consistently trying to turn on and off. The control board is failing. Provided estimate to the customer and they declined repair. All checks OK
Near Huber Heights, OH 45424
Steve
Job Details: 02/10/2021
HOME LAUNDRY - E FRIGIDAIRE FLCE7522AW0 Main circuit board failure unit is sitting full of water cannot determine cause of failure lid lock just keeps clicking. Recommend main board lid lock and drain pump; ordrd 1 5304524465 (Main cntrl) and 1 137353300 (Lock) and 1 5304524452 (Pump)
Near Liberty Township, OH 45044
Steve G
Job Details: 02/10/2021
WASHER WHIRLPOOL WTW8500DC0 Found the drain pump shift broken; ordrng 1 W10657903 (Water pump assy.)
Near Mason, OH 45040
Steve G
Job Details: 02/10/2021
WASHER WHIRLPOOL WFW85HEFC1 Fo3e1 error code. Installed new pressure switch cycled unit several times. Unit is still not responding to any settings and pump is extremely loud. ; rqstng P&A on 1 W10448876 (Pressure switch) and 1 W11201290 (Main control board) and 1 W10605427 (Pump)
Near Dayton, OH 45459
Sam
Job Details: 02/10/2021
RANGE WHIRLPOOL GY397LXUS2 "Inspected the unit and tested the burners make minor adjustments. Tested the range and found the temps off by 25 degrees. Recalibrated the thermistor and lowered the temp by 25. Found light indicator not working, installed new indicator.. All checks ok. ; used 1 WP74004153 (Light indicator) from stock"
Near Liberty Township, OH 45044
Steve G
Job Details: 02/10/2021
REFRIGERATOR LG LFXS28968S/00 New ice maker is defective ; ordrng 1 Aeq73120212 (Ice maker)
Near Versailles, OH 45380
Kevin
Job Details: 02/10/2021
DISHWASHER BOSCH SHEM63W55N/13 "Replaced power switch, unit checks ok. See note."
Near Ansonia, OH 45303
Kevin
Job Details: 02/10/2021
RANGE GE JB256DM1WW "Upon moving unit out the control came on. Proceeded to remove rear covers and checked for any loose or burnt connections. None, tested control light, broil, bake and clock all working ok. Proceeded to put back in place. Unit checks ok, customer will monitor."
Near Monroe, OH 45050
Steve G
Job Details: 02/10/2021
OVEN /MICRO COMB GE JT3800SH3SS Door is rusting. ; saved tckt
Near West Alexandria, OH 45381
Shawn H
Job Details: 02/10/2021
RANGE SAMSUNG NX58K7850SG/AA Installed new fan but old nut would not thread on shaft. Threads on shaft are left hand thread not right. Need to order new nut. Ordering both part numbers to be safe. ; ordrng 1 6021-001208 (Nut) and 1 6021-001211 (Nut)
Near Arcanum, OH 45304
Kevin
Job Details: 02/10/2021
REFRIGERATOR FRIGIDAIRE FGHB2866PFGA "When testing icemaker making really loud noise and unit would not fill. Replace IM with truck stock, also fill tube frozen on end, pulled and placed tape around for insulation. Tested unit checks ok.; used 1 243297609 (Icemaker) from stock"
Near Brookville, OH 45309
Shawn H
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDF520PADM7 "F4E3 wash motor not running, F7E1 no heat error codes present. Ran unit to test. Wash motor is getting voltage but wont move. Customer also stated that racks are rusting. Advised customer racks may not be covered. Unit needs wash motor and racks. ; rqstng P&A on 1 W10879262 (Wash motor) and 1 W10909088 (Rack upper) and 1 W10161215 (Rack lower)"
Near Greenville, OH 45331
Kevin
Job Details: 02/10/2021
REFRIGERATOR FRIGIDAIRE FRS6LF7JS3 "Upon arrival unit reading around 11-13F in freezer, fresh food at 65F. Unit is making and holding ice. Did not feel any air coming through air damper. Evap fan is running but noticed frost buildup on cover. Unit is 12 yrs old. Pics attached, checked bi metal and heater read continuity, proceeded to defrost then checked bi metal again read open. Drain looked clear, upon turning unit on and off from controls ok, fan running, air is now flowing through damper and believe unit will be ok. Explained all this to customer, said to find thermometer and place in unit check the next morning and couple of days before putting anything back in. Explained if unit still has issue will have to order parts and labor extra."
Near Dayton, OH 45426
Shawn H
Job Details: 02/10/2021
MICROWAVE SAMSUNG ME21M706BAG/AA "Upon arrival customer stated that unit smokes, makes an odd noise, and doesnt heat. Inspected unit and found burnt connections at magnetron and transformer. Unit needs magnetron, hv transformer, and capacitor. ; rqstng P&A on 1 DE26-00126A (HV transformer) and 1 OM75P-21-ESGN (Magnetron) and 1 DE96-00269A (HV Capacitor Assembly)"
Near Dayton, OH 45403
Shawn H
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT710PAYM6 "Customer stated that unit isnt heating again. Ran unit to test in diagnostics. Control is sending voltage, thermal fuse is good, no damage to harness, heater is shorted open. Unit needs heater. ; rqstng P&A on 1 W10518394 (Heating element), states that autho needed"
Near Versailles, OH 45380
Kevin
Job Details: 02/10/2021
DISHWASHER FRIGIDAIRE FPID2498SF8A "Upon arrival unit had I30 error code.... water full in base of unit. Checked sump area was clear. Pulled out unit, used wet vac to remove water. Found issue with drain hose. See notes.; ordrng 1 807032601 (Drain hose)"
Near Greenville, OH 45331
Kevin
Job Details: 02/10/2021
WASHER SAMSUNG WA50M7450AW/A4 "Customer getting the UR, UB errors for being off balance etc. I had worked on this unit last year around this time, but no previous notes on the same issue at hand. Called talked to Robin about pulling up previous history and to link info. Will do some research, to order parts.; ordrng 4 DC97-18610F (Dampers)s"
Near Fairborn, OH 45324
Kevin
Job Details: 02/10/2021
REFRIGERATOR MAYTAG MSD2669KEA00 Installed optics and ice maker checks ok please send cust a receipt
Near Huber Heights, OH 45424
Kevin
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Water valve not pumping water to the ice maker ordering new water valve; ordrng 1 W10341329 (Watervalve)
Near Jamestown, OH 45335
Kevin
Job Details: 02/10/2021
REFRIGERATOR FRIGIDAIRE FFHB2740PPAA Installed new user interface and air handler kit for icemaker and checks OK
Near Sugarcreek Township, OH 45440
Kevin
Job Details: 02/10/2021
REFRIGERATOR LG LFXS28968S/02 Called tech line spoke to Alex ; ordrng 1 Adq73673606 (Filter head)
Near Springfield, OH 45503
Brad Anders
Job Details: 02/10/2021
WASHER SPEED QUEEN AWN63RSN116TW01 "Found lid switch not engaging with lid down, adjusted switch, unit checks ok."
Near Miamisburg, OH 45342
Kevin
Job Details: 02/10/2021
REFRIGERATOR FRIGIDAIRE FPBS2778UF1 Fill tube is not lining up and rails are frozen up; ordrng 1 5304508096 (Rails) and 1 5304508097 (Rails) and 1 5303918602 (Fill tube)
Near Springfield, OH 45506
Brad Anders
Job Details: 02/10/2021
REFRIGERATOR SAMSUNG RF263TEAESR/AA "Installed icemaker service kit, unit checks ok."
Near Xenia, OH 45385
Brad Anders
Job Details: 02/10/2021
REFRIGERATOR GE GSE25HGHBHWW "Found condenser fan motor not turning with proper voltage applied, ordered motor and fan blade. Located in the kitchen, manufactured 5/2016.; rqstng P&A on 1 WR60X10216 (Condenser fan motor) and 1 WR60X24484 (Fan)"
Near Dayton, OH 45424
Brad Anders
Job Details: 02/10/2021
RANGE WHIRLPOOL WEE730H0DS0 "Found bake element open, infinite switch not turning, knob stripped, ordered Bake element, right rear burner switch and knob, located in the kitchen, manufactured 2016.; rqstng P&A on 1 W10828837 (Knob) and 1 W10911303 (Infinite switch) and 1 W10779716 (Bake element)"
Near Fairborn, OH 45324
Brad Anders
Job Details: 02/10/2021
MICROWAVE FRIGIDAIRE FGMV175QFA "Installed new control, switches, and latch, unit checks ok."
Near Dayton, OH 45424
Brad Anders
Job Details: 02/10/2021
REFRIGERATOR KENMORE 795.751964 "Customer had to cancel repair, will schedule for 2/11; schdld next appmnt for 2/11 THU !"
Near Dayton, OH 45406
Tim
Job Details: 02/09/2021
DRYER SAMSUNG DV42H5200EWA3 Checked unit over found that the unit wasnt unstacked when I arrived. I had to unstack the unit because customer didnt do it. Disassembled unit and found object in the blower wheel. Removed object and tested still wouldnt run properly. Needs new motor assembly.
Near Kettering, OH 45419
Tim
Job Details: 02/09/2021
WASHER WHIRLPOOL WFW5620HW0 Adjusted door bellow. If unit continues to leak it will need a new door boot. Did give customer a quote.
Near Dayton, OH 45419
Tim
Job Details: 02/09/2021
WASHER SAMSUNG WA52M7750AV/A4 Replaced parts listed. Checks OK
Near Troy, OH 45373
Steve
Job Details: 02/09/2021
REFRIGERATOR FRIGIDAIRE FFTR1814TBB Refrigerator is located in the garage. Unit unable to cool properly.
Near Piqua, OH 45356
Steve
Job Details: 02/09/2021
WASHER MAYTAG MVWB835DW4 F5E1 lid lock error causing unit to lock up. Replaced lid lock assembly. Recalibrated and ran test cycle.. unit checks ok; used 1 W10810403 (Lid lock) from stock
Near Troy, OH 45373
Steve
Job Details: 02/09/2021
MICROWAVE KITCHEN AID KMHS120ESS Interior lamp not working when I arrived. Unit still heating. Removed all switches and checked wiring. Adjusted door switch body and latch. Unit performed ok. If problem persists recommend full switch cam and body replacement. Approximately 240 plus tax
Near Springfield, OH 45505
Steve
Job Details: 02/09/2021
DRYER SAMSUNG DV45H7000EW/A2 Found unit not drying due to bad heating element. Replaced element. Heating ok; used 1 DE486A (Heater) from stock
Near Lebanon, OH 45036
Steve G
Job Details: 02/09/2021
DISHWASHER LG LDP6979BD Install new main board and cycled unit
Near Eaton, OH 45320
Shawn H
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Upon arrival found fresh food evaporator frosted over. Unit falls under service bulletin for frosted fresh food evaporator. Thawed ice from evaporator, removed cover, and inspected evaporator. Thermistor is not in the proper place. Unit isnt reading defrost temperature correctly. Repositioned thermistor. Reassembled and set to 8hr defrost per bulletin. All fans are running and operating as they should. Customer also stated that U/I for left pantry drawer is inop. It has voltage but wont operate. Unit needs touchpad."
Near Franklin, OH 45005
Sam
Job Details: 02/09/2021
WASHER GE GTW490ACJWS Inspected the unit and found the legs not level and not sitting on the concrete pad all the way. Moved unit back onto the pad and made adjustments to the legs. Ran a test cycle and all checks ok. I advised the customer if the issue returns to relocate the unit the a flatter surface or resecure the unit back on the pad.
Near Middletown, OH 45044
Sam
Job Details: 02/09/2021
ELECTRIC RANGE FRIGIDAIRE LFEF3054TFJ Removed Broken glass cooktop and cleaned up all the glass underneath it. Install new control board. Removed damaged burners and install new burners. Install glass cooktop and tested the unit. Found the back two burners were not aligned properly. Remove the glass cooktop again and realigned burners. Install the glass cooktop and ran a test cycle. All checks OK.
Near Lebanon, OH 45036
Sam
Job Details: 02/09/2021
DISHWASHER LG LDT5665ST The unit is still pausing in the middle of the cycle. On 12/31 we diagnosed a failed control board and installed a new board from LG. The customer ran the unit with no issues for a few weeks then the problem returned. Inspected the unit and followed the LG techsheet to test the door switch and control panel and both passed without any issues. This issue randomly occurs. It is the techs opinion that there is a communication issue throughout the unit or possible lemon with a short in the circuit causing the unit to stop in the middle of the cycle. No LG techsheet tests have proven to resolve the issue. Customer to contact LG with techs report.
Near Waynesville, OH 45068
Sam
Job Details: 02/09/2021
MICROWAVE OVEN LG LMV2031ST.BSBELGA Installed door switches. Ran a test cycle and all checks ok.
Near Versailles, OH 45380
Kevin
Job Details: 02/09/2021
WASHER SPEED QUEEN AFNE9RSP113TW01 "Changed out door boot, checked and wiped any areas as needed, wiped and cleared any plugged holes going into tub. Raised front of all three washer units to keep gravity towards back. Ran tested with towels seems ok. They have 2 different people that do laundry on different days. Told this person today when doing loads this afternoon if still leaking take a picture from front and back of unit. Advise both on cutting back on soap because when running towels, there is so much soap suds still coming out of them with just water. Explained about keeping door boots and glass clean and dry and periodically check down in those little holes leading back into the tub. Customer is going to continue to run laundry this afternoon has no uniforms or jackets at this time, only towels. Went back this afternoon there has been 2 loads of laundry ran since, no leaks, checked and watched the thjrd unit. Again had conversation about cutting back on soap, took pics and vid
Near Dayton, OH 45402
Tim
Job Details: 02/09/2021
DISHWASHER SAMSUNG DW80M2020US/AA 00 Adjusted vent fan. Checks ok
Near Dayton, OH 45417
Tim
Job Details: 02/09/2021
ELECTRIC RANGE WHIRLPOOL WFC310S0EW3 Adjusted oven temps and instructed customer on self cleaning.
Near Huber Heights, OH 45424
Kevin
Job Details: 02/09/2021
REFRIGERATOR MAYTAG MFW2055FRZ00 Found loose connection on brd compressor and everything running
Near Dayton, OH 45432
Tim
Job Details: 02/09/2021
WASHER MAYTAG LAT8650BAW Checked unit over found leaking from tub hose that was attached to the drain pump. Removed and replaced hose. Checks ok
Near Beavercreek, OH 45430
Tim
Job Details: 02/09/2021
DISHWASHER KITCHEN AID KUDE60FVSS0 Checked unit over found that the unit had a defective drain pump and it was super hot to the touch and wouldnt drain. Installed new pump and it drained good. Checks Ok; used 1 W10348269(pw) (DRAIN PUMP) from stock
Near Centerville, OH 45458
Tim
Job Details: 02/09/2021
DRYER WHIRLPOOL MED7230HC1 Instructed customer on cleaning their vents. Outside vent didnt have a cap and wasnt allowing much air out.
Near Centerville, OH 45459
Tim
Job Details: 02/09/2021
WASHER LG WT5001CW Checeds unit over found far left valve leaking. Removed valve disassembled and cleaned valve seal and tested and unit didnt leak after running 2-3 fill cycles. Instructed customer to observe and if it does leak again we will need a new water valve assembly 5221EA1008F valve. Checks ok for now
Near Dayton, OH 45424
Brad Anders
Job Details: 02/09/2021
DISHWASHER SAMSUNG DW80R7060US/AA "Installed new control, drain pump, and case brake, unit checks ok."
Near Urbana, OH 43078
Steve
Job Details: 02/09/2021
DRYER WHIRLPOOL MED7230HW0 Unit not drying clothes due to wire pulled loose from moisture sensor. Secured wiring. Unit operating ok
Near Fairborn, OH 45324
Brad Anders
Job Details: 02/09/2021
DRYER ESTATE TEDS840JQ0 "Found terminal block broken, found belt broken, needs new block and belt, customer does not want to repair the unit, customer refused to pay service charge."
Near Xenia, OH 45385
Brad Anders
Job Details: 02/09/2021
MICROWAVE MAYTAG MMV4205DS1 "Installed new magnetron, diode, and capacitor, unit checks ok."
Near Covington, OH 45318
Steve
Job Details: 02/09/2021
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Icemaker not functioning properly due to frozen water line coming through the cabinet. Wrapped aluminum tape around water inlet tube unit is filling and operating properly
Near Dayton, OH 45431
Tim
Job Details: 02/09/2021
DISHWASHER GE GDT695SMJ2ES Adjusted door vent that was leaking and replaced control. Checks ok; ordrng 1 WD21X24901 (Control)
Near West Milton, OH 45383
Steve
Job Details: 02/09/2021
DISHWASHER FRIGIDAIRE LFID2459VF1A Dishwasher is operating properly. Found loose water inlet through tank assembly allowing water to drip outside of dishwasher tub into the base secured all connections unit checks OK
Near Spring Valley, OH 45370
Tim
Job Details: 02/09/2021
REFRIGERATOR FRIGIDAIRE LFHB2751TF7 "Needs water line for ice maker, gaskets and housing.; ordrng 1 241920106 (Fill tube) and 1 5303918571 (Water chute) and 1 5303918784 (Air handler) and 1 5303918779 (Housing kit)"
Near Dayton, OH 45458
Tim
Job Details: 02/09/2021
DISHWASHER KITCHEN AID KDFE204ESS1 Unit intermittently wont run or fill with water. Needs control and display and switch assembly.; rqstng P&A on 1 W10854229 (Control) and 1 W11094415 (Control panel) and 1 W10873429 (Housing) and 1 8531743 (Gasket)
Near Tipp City, OH 45371
Steve
Job Details: 02/09/2021
WASHER MAYTAG MVWX655DW0 Hub drive stripped again. Replaced again. Advised customer may need GEARCASE replacement. ; used 1 W10528947 (Hub drive) from stock
Near Woodbourne-Hyde Park, OH 45459
Tim
Job Details: 02/09/2021
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Removed the door out of box and found that both of the door catches were broken off. Needs new door. Will install remain parts when new door comes in; saved tckt
Near Middletown, OH 45044
Steve G
Job Details: 02/09/2021
WASHER MIDEA MLH52S7AGS Wrong board. Manufacturer does not give picture break down or clear descriptions ; ordrng 1 1111 (Motor control near motor)
Near Mason, OH 45040
Steve G
Job Details: 02/09/2021
MICROWAVE OVEN LG LMV2031ST/00 Unit is not heating up. Found the switch assy was out. ; used 1 3501W1A019S (Switch assy with switches) from stock
Near Mason, OH 45040
Steve G
Job Details: 02/09/2021
HOME LAUNDRY - E LG WM9500HKA Install new main board cycled unit test OK
Near Franklin, OH 45005
Steve G
Job Details: 02/09/2021
RANGE LG LDE4415BD/00 "Customer did a self clean and the door will not unlock. Customer was able to get the unit to unlock but controls are not responding. ; rqstng P&A on 1 EBR78789101 (Board), ordrng 1 EBR80595401 (Relay board) and 1 EBR80595301 (Oven control board) and 1 AGM75309001 (Control)"
Near Clayton, OH 45315
Shawn H
Job Details: 02/09/2021
DISHWASHER WHIRLPOOL GU2500XTPQ6 Unit is 15 years old in kitchen. Upon arrival customer stated that unit makes a horrible noise in cycle. Inspected unit and found some bestie in sump. Cleared sump and ran to test. Unit is making a horrible grinding sound from the wash motor. Unit needs sump assembly and door gasket. Gasket is torn. Advised customer that parts are on back order and we do not have an eta. ; ordrng 1 W10782773 (Sump assembly) and 1 W10542314 (Seal)
Near Englewood, OH 45322
Shawn H
Job Details: 02/09/2021
WASHER SAMSUNG WA50K8600AV/A2 "Upon arrival customer stated that unit wont start. Powers on locks lid but wont do anything else. Checked unit for error codes and found 8C2 error. This is a mems sensor error. Per tech sheet inspected harness and sensor. No loose connections. Installed main pcb and ran to test. Unit still isnt starting cycle. Unit needs sensor. ; ordrng 1 DC93-00278B (Vibration Sensor), pckd up 1 DC92-01625U (Main PCB)"
Near Middletown, OH 45042
Steve G
Job Details: 02/09/2021
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Install new ice container and icemaker upgrade kit
Near Dayton, OH 45405
Shawn H
Job Details: 02/09/2021
WASHER MAYTAG WTW5520SQ0 Upon arrival customer stated that unit will fill but wont agitate. Ran unit to test. Motor is getting voltage but not moving. Capacitor is good. Tub isnt locked up. Motor has signs of corrosion on windings from basement flooding. Unit needs motor. ; ordrng 1 661600 (Wash motor)
Near Germantown, OH 45327
Sam
Job Details: 02/09/2021
WASHER MAYTAG MHW5100DW Spoke with customer on the phone and they approved for us to order parts and reschedule when parts arrive. ; rqstng P&A on 1 W11029844 (Control board)
Near New Paris, OH 45347
Shawn H
Job Details: 02/09/2021
REFRIGERATOR GE GTS19KGNBRWW Upon arrival customer stated that unit isnt running often and isnt keeping things frozen solid. Unit is in the garage but per model number is garage ready. Left door open to force unit to run. Compressor and fans are running as they should. Called GE Techline. Tech states that even though unit is garage ready it cannot cool properly with outside temps below 55. Unit isnt cycling often enough to keep food solid. GE suggested moving unit or insulating cabinet with a blanket.
Near Franklin, OH 45005
Sam
Job Details: 02/09/2021
DISHWASHER KITCHEN AID KUDS01DLBL2 "Damaged caused by lack of maintenance. Inspected the unit and found a large amount of calcium buildup over the heating element, the lower spray arm, and the motor and pump assembly and not allowing the unit to function properly. Photo attached of calcium.The unit is 19 years old and located in the kitchen. Not recommend repair. ; rqstng P&A on 1 8194200 (Heater (NLA)) and 2 8268548 (Nuts (NLA))s and 1 W10782773 (Sump and motor) and 1 WPW10320510 (Spray arm)"
Near Brookville, OH 45309
Shawn H
Job Details: 02/09/2021
REFRIGERATOR LG LRFXC2416D/00 Installed new ice maker and cycled to test. All ok. Advised customer to dispose of first full ice bucket.
Near Yorkshire, OH 45388
Kevin
Job Details: 02/09/2021
RESIDENTIAL REFR SAMSUNG RF260BEAEW "See notes about first call, on 2nd trip Received one LH and one RH door bin when should have gotten 2 LH bins, again called and talked to Cash about this, will be returning the other RH bin to store, and ordering 1x LH bin. See if we can just have them ship to customer.; ordrng 1 Da97-12657a (LH door bin), states that autho needed"
Near Dayton, OH 45440
Kevin
Job Details: 02/09/2021
REFRIGERATOR GE CFE28TP2MDS1 Water valve isnt opening up properly ordered new water valves; ordrng 1 WR57X24974 (Wv) and 1 WR57X27487 (Water valve)
Near Dayton, OH 45415
Shawn H
Job Details: 02/09/2021
DISHWASHER FRIGIDAIRE FFID2426TS3A Upon arrival customer stated that unit at times doesnt wash or dissolve the soap. Ran unit to test. Unit filled but would not start wash motor. Motor has voltage to it but isnt moving. Replaced pump and ran to test. All ok. Unit starts and runs as it should. ; pckd up 1 5304529906 (Motor & pump assembly)
Near Dayton, OH 45424
Brad Anders
Job Details: 02/09/2021
REFRIGERATOR SAMSUNG RF22KREDBSR/AA "Water is leaking through dispenser, Needs dispenser, ice box, and icemaker, found ice container cracked and icemaker room freezing up. Ordered dispenser assembly, located in the kitchen, manufactured 7/2017.; rqstng P&A on 1 Unknown (Dispenser assembly)"
Near Dayton, OH 45424
Brad Anders
Job Details: 02/09/2021
REFRIGERATOR KENMORE 795.751964 "Found leak in water line, need to return with water line union on 2/9. ; used 1 Unknown (5/16 John guest union) from stock"
Near Springboro, OH 45066
Sam
Job Details: 02/09/2021
REFRIGERATOR SAMSUNG RF28JBEDBSR Inspected unit and found the icemaker all frozen up. Installed icemaker upgrade kit. Advise the customer to give it 24 to 40 hours before the unit returns to normal ice production levels. All checks OK.; pckd up 1 Sada82-02675A (Icemaker kit)
Near Miamisburg, OH 45342
Sam
Job Details: 02/09/2021
DRYER KENMORE 110.6713241 "Inspected unit and found a failed fuse. Installed a new fuse . Ran a test cycle, all checks OK."
Near Greenville, OH 45331
Kevin
Job Details: 02/09/2021
WASHER GE GTW465ASN1WW "Unit was a new install that never agitated, brought back to store. Upon inspection found drive belt off motor pulley, examined and reattached. Tested unit in a quick speed wash and had it drain and spin out. Unit checks ok, told Kendall."