Near Vandalia, OH 45377
Shaun S
Job Details:
09/11/2019
WASHER SAMSUNG WA52M7750AW/A4
"Pre wash tub that was not the same as original one that was on unit, tech took pics and sent to Marlise so we can see what is going on ; saved tckt"
Near Arcanum, OH 45304
Kevin
Job Details:
09/11/2019
REFRIGERATOR MAYTAG MFI2665XEB7
"Upon arrival found lever up on icemaker, flipped down. Felt with fingers there was ice in tray but nothing harvested. Removed cover checked for 120v from L to N and held door switch in read 120V. Jumper the T and H and watched unit cycle and fill. But once you cycle there is a time period according to techline before the board resets and you can do this again. I believe the unit is ok, just bail arm was up. Told customer to monitor and let us know. Unit is in a tight spot, plugged in an extension cord with no ground adapter. Customer power is old round fuses for breaker box not labeled. Unit is in a tight spot and difficult to remove and or even get behind."
Near Dayton, OH 45406
Kevin
Job Details:
09/11/2019
REFRIGERATOR WHIRLPOOL ED5GNDXWD00
Installed new compressor and recharged system and checks ok
Near Dayton, OH 45415
Kevin
Job Details:
09/11/2019
REFRIGERATOR GE PFSF5RKZABB
Installed new door and checks ok
Near Arcanum, OH 45304
Kevin
Job Details:
09/11/2019
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA
Ice buildup in ice compartment of unit. Pics attached. Ordering IM SVC Kit per samsung bulletin. Ticket # 4151109882.; ordrng 1 DA82-02675A (IM SVC KIT)
Near Miamisburg, OH 45342
Kevin
Job Details:
09/11/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFIA
Installed new IMk and main brd and checks ok please send cust receipt
Near Arcanum, OH 45304
Kevin
Job Details:
09/11/2019
REFRIGERATOR SAMSUNG RF18HFENBSR/US
"Customer issue water leaking under vegetable drawers suspect drain blocked, and frost buildup in freezer around seal towards top of door, and on ceiling. Customer clams unit has been doing this since the beginning of purchase. Put unit into diagnostics did not see any error codes. Unit appears to be cooling ok in both frig and freezer section. Customer has freezer setting on 8 degrees and unit checks out at 8 degrees claims when set at 0 degrees things are too hard like ice cream. Suspect either door seal or insulation issue for freezer frost buildup. Ordering new door gasket.; ordrng 1 DA97-16990A (FREEZER GASKET)"
Near Arcanum, OH 45304
Kevin
Job Details:
09/11/2019
WASHER ELECTROLUX EIFLS60LT1
"Customer has slight odor issue, claims they keep the door open and use cleaning liquid as needed when unit asks for to be cleaned. Customer is using an HE soap by ecosense mela soft and mela power brand, pic attached. Highly concentrated but customer claims they use very little and have been using this soap for years. Customer is on well water, you can see some rust stain on the door boot. Door boot also has some typical molding in around inner lip. ; ordrng 1 134616100 (bellows)"
Near Germantown, OH 45327
Kevin
Job Details:
09/11/2019
REFRIGERATOR FRIGIDAIRE LFSS2312TF0
Installed parts and unit is operating properly now
Near Springfield, OH 45505
Brad Anders
Job Details:
09/11/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TD
"Found fill tube frozen, installed new fill tube with tape applied, unit checks ok.; used 1 5303918860 (FILL TUBE) from stock"
Near Huber Heights, OH 45424
Brad Anders
Job Details:
09/11/2019
DISHWASHER FRIGIDAIRE LFBD2412SF0A
"Installed new gasket and dispenser, unit checks ok."
Near Dayton, OH 45459
Kevin
Job Details:
09/11/2019
REFRIGERATOR GE A4425GDTAWW
Installed new ice maker but cont brd not advancing into defrost ; ordrng 1 WR55X10942 (bd asm main control)
Near Xenia, OH 45385
Brad Anders
Job Details:
09/11/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PFNA
"Installed new water valve and fill tube, unit is working properly."
Near Xenia, OH 45385
Brad Anders
Job Details:
09/11/2019
DISHWASHER KENMORE 630.163034
"Found power connector to dishwasher melted due to bad connection, repaired and cleaned wire, reconnected power, unit checks ok."
Near Clayton, OH 45315
Kevin
Job Details:
09/11/2019
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA
Unit needs repaired per IMk bulletin lower imk intermittently working and gasket not sealing properly; rqstng P&A on 1 DA82-02705A (IMK SERVICE KIT) and 1 DA97-07603B (IMK) and 1 DA97-12522J (FZ GASKET )
Near Dayton, OH 45440
Kevin
Job Details:
09/11/2019
REFRIGERATOR ELECTROLUX EI23BC35KS7
Ran thru diagnostic found bad def TSTAT need to order part ; ordrng 1 242046001 (thermostat-defrost)
Near Fairborn, OH 45324
Brad Anders
Job Details:
09/11/2019
MICROWAVE ELECTROLUX EI30BM60MSA
"Found bottom door hinge detached from body of the unit, causing door and casing to be damaged. Needs new body, door, and casing. Located in the kitchen, manufactured 9/2014.; rqstng P&A on 1 5304488420 (CASING) and 1 5304503310 (DOOR) and 1 UNKNOWN (BODY)"
Near Dayton, OH 45424
Brad Anders
Job Details:
09/11/2019
RANGE LG LRE3193ST.FSTLLGA
"Found unit turning burner, oven light, and display on by itself. Ordered control board and user interface.; ordrng 1 UNKNOWN (CONTROL BOARD) and 1 UNKNOWN (USER INTERFACE)"
Near Xenia, OH 45385
Brad Anders
Job Details:
09/11/2019
WASHER MAYTAG MVWC350AW1
"Found gearcase locked up, motor not turning with proper voltage applied. Ordered gearcase, motor, and tub seal.Located in the laundry room, manufactured 8/2003; rqstng P&A on 1 W10324647 (SEAL) and 1 W10885487 (MOTOR) and 1 W11255272 (GEARCASE), states that autho needed"
Near Yellow Springs, OH 45387
Brad Anders
Job Details:
09/11/2019
DISHWASHER WHIRLPOOL GU2475XTVY1
"Found crack on the bottom of the tub, unit needs new tub, motor assembly, and tub seal. Located in the kitchen, manufactured 2010. Not a good repair.; rqstng P&A on 1 W10413849 (TUB ASSEMBLY ) and 1 W10542314 (TUB SEAL) and 1 W10806705 (PUMP ASSEMBLY )"
Near Dayton, OH 45434
Tim
Job Details:
09/10/2019
WASHER LG WM2010CW
Checked unit over found that the bearing in the tub have completely gone out and needs tub assembly. No repair.
Near Dayton, OH 45429
Tim
Job Details:
09/10/2019
WASHER LG WT1001CW
Checked unit over found unit wouldn’t start any cycle and no display. Called LG and we were able to run unit through diagnostic and get unit reprogrammed. Checks ok.
Near Kettering, OH 45429
Tim
Job Details:
09/10/2019
REFRIGERATOR BOSCH B21CL80SNS/01
Cleared out frozen drain and removed refrigerator and cleaned drain tube. Checks ok. Instructed customer if it happens again it’s due to blockage in the tube in the cabinet. Not repairable
Near Dayton, OH 45459
Tim
Job Details:
09/10/2019
RANGE KITCHEN AID KESS907SSS06
Replaced broiler. Checks ok. If unit continues to act up unit needs main control
Near Dayton, OH 45434
Tim
Job Details:
09/10/2019
REFRIGERATOR GE CFE29TSDBSS
Checked unit over found both refrigerator freezer fan and condenser fan running properly and no noise out of the ordinary. Instructed customer on changing water filter and other filter. Customer wants fans replaced because they believe they are noisy.
Near Miamisburg, OH 45342
Tim
Job Details:
09/10/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00
Checked unit over found that the unit needed a new ice maker. Replaced icemaker. Checks ok.
Near Miamisburg, OH 45342
Tim
Job Details:
09/10/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXW01
Checked unit over found poor water pressure going to icemaker clearing out waterline and was getting better water pressure. Tested icemaker is cycled and filled with ice instructed customer to keep an eye on it to see what happens.
Near Miamisburg, OH 45342
Tim
Job Details:
09/10/2019
REFRIGERATOR SAMSUNG RF263BEAESR
Replaced icemaker. Checks ok ; used 1 DA97-15217B (ICE MAKER) from stock
Near Miamisburg, OH 45342
Tim
Job Details:
09/10/2019
DISHWASHER BOSCH SGX68U55UC/F2
Installed dishwasher. Checks ok
Near Dayton, OH 45458
Tim
Job Details:
09/10/2019
REFRIGERATOR GE GSS23QSWASS
Checked unit over found that the fill line for the icemaker was frozen inside the fill tube which would cause the unit to leak water every time it filled. Customer stated that the fill tube was completely pulled out of the refrigerator and her son put it back in. Showed customer frozen fill tube and that the fill line wasn’t connected to the rest of the tub which would also cause leaking. No leaks on the water valve itself or any other water lines. Customer thinks technician pulled water line for icemaker out when he replaced the fill valve which is not possible because line is completely tapped up to back wall. Tested icemaker after repairing the waterline and it didn’t leak.
Near Germantown, OH 45327
Tim
Job Details:
09/10/2019
DRYER MAYTAG MEDC555DW1
Replaced thermal fuse. Checks ok; used 1 W10909685 (FUSE) from stock
Near Piqua, OH 45356
Steve
Job Details:
09/10/2019
WASHER MAYTAG MVWX655DW1
Installed new shocks belt and GEARCASE.2 yrs old in laundry room; used 1 W10006384 (BELT) from stock
Near Troy, OH 45373
Steve
Job Details:
09/10/2019
WASHER SAMSUNG WA45K7600AW/A2
Fabric softener just pours out. Unit shaking while spinning and clothes not getting clean. Ran unit through smart install mode. Completed cycle with no faults and machine has no stored error code. Balanced unit and cleaned softener dispenser. Unit checks ok. Next no problem found customer will be responsible for charges
Near New Carlisle, OH 45344
Steve
Job Details:
09/10/2019
OVEN GE JB710SN1SS
Unit not heating properly. Both bake and broil elements are heating properly.5-10 yrs old in kitchenautho 127441619443
Near Tipp City, OH 45371
Steve
Job Details:
09/10/2019
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA
25E. Defrost error. Unit not defrosting properly. Tested all circuits. Everything checks ok. Entered 117 mode. Defrosted unit adjusted def sensor and cleared drain tubes. Unit was unable to drain def water and frosted over.5 yrs old in kitchen; used 1 DA61-06796A (DRAIN CLIP) from stock
Near Dayton, OH 45440
Tim
Job Details:
09/10/2019
DISHWASHER FRIGIDAIRE FFBD1821MS1B
Checked unit over found unit was leaking from sump gasket talked with Frigidaire and they suggested replacing the tub along with the sump and gasket.; ordrng 1 5304483503 (tub assembly) and 1 5304512882 (GASKET) and 1 5304512883 (SUMP )
Near Troy, OH 45373
Steve
Job Details:
09/10/2019
DISHWASHER FRIGIDAIRE FFBD2406NB11B
Installed new control board sent from manufacturer. Dishwasher operating ok.
Near Kettering, OH 45429
Tim
Job Details:
09/10/2019
WASHER MAYTAG MVWB880BW0
Checked unit over found loud during spin and unit leaking from bottom seal on outer tub. Unit is 5-6 years old in laundry room. No worth the repair due to cost.; rqstng P&A on 1 W10381078 (outer tub) and 1 W10549509 (basket)
Near Mason, OH 45040
Steve G
Job Details:
09/10/2019
DISHWASHER THERMADOR DWHD650JFM/55
Customer states that the unit will turn on but will not respond to any button selections. The unit would not start up for the customer after several tries. Durning that time the customer had a power outage at the home and the customer did not try the unit since she made the call to the warranty company. Possible that the power outage did reset the computer. At time of service tech was not able to get the unit to act up.
Near Mason, OH 45040
Steve G
Job Details:
09/10/2019
RANGE GE PP9030SJ2SS
Customer has a crack on the top; right corner. Tech ask customer what fell of the glass top and she stated that the installed who installed the tile drop something on the glass top. Advised customer that Manufacture will not cover the repair of the unit. Customer may be responsible for the trip charge but will Manufacture may pay for the trip charge only. If not the customer did agree to pay the service call. Did advise the customer that if she wants the unit repaired that she will be responsible for he cost of the repair and ASI does not bill out her contractor. Est was given.Customer wants repaired ASAP and she will pay for the repair not.
Near Lebanon, OH 45036
Steve G
Job Details:
09/10/2019
REFRIGERATOR SAMSUNG RF28HFEDTBC/AA
Spoke to candy at lowes. Spoke to Jessica samsung techline.Removed the upper refrigerator back wall. Noticed that the upper part is frozen up again. Called samsung they recommended doing the same things as I already did. Techline try to do a visual conference but would not work. We put the unit into diagnostic and no error codes. We extended the defrost time and also once I put the back wall back on I was advised to seal the back wall.
Near Troy, OH 45373
Steve
Job Details:
09/10/2019
WASHER WHIRLPOOL RAS8244LQ1
Timer not advancing. Needs new timer15 yrs old; rqstng P&A on 1 8541939 (timer)
Near Troy, OH 45373
Steve
Job Details:
09/10/2019
DISHWASHER FRIGIDAIRE FFBD2406NB11B
Installed new door latch relay and repaired burnt wiring. Properly installed household wiring into junction box. Unit is operating properly.; ordrng 1 5304517278 (LATCH )
Near Springboro, OH 45066
Steve G
Job Details:
09/10/2019
DRYER BOSCH WTMC5321US/06
Customer states that the unit was not heating. Turn on the unit on unit did start to warm up. After checking several things the unit did not heat up. Check power to the unit and was getting 120v to each leg of the unit. But when tech goes from hot to hot leg I should be getting 240v. Tech is getting 0Volts. Loosing ground.
Near Lebanon, OH 45036
Steve G
Job Details:
09/10/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA
Customer states that the upper ice maker is making ice and is leaking. And the freezer has thawed out a would refreeze. ; rqstng P&A on 1 5303918784 (air handler housin) and 1 5304502768 (board-main power)
Near Lebanon, OH 45036
Steve G
Job Details:
09/10/2019
DISHWASHER - BUI GENERAL ELECTRIC DDT595SMJES
When in drying the customer states the unit is making a loud fan noise. ; ordrng 1 GEWD24X20256 (VENT MOTOR)
Near West Chester Township, OH 45069
Steve G
Job Details:
09/10/2019
MICROWAVE GE JNM7196SK3SS
Customer states that the unit is not heating at all. Tech load test the unit and heard loud vibration noise. ; ordrng 1 GEWB27X10011 (CAPACITOR) and 1 GEWB27X11079 (MAGTUBE) and 1 GEWB27X1160 (DIODE)
Near Dayton, OH 45410
Shawn H
Job Details:
09/10/2019
DRYER GE DSXH47EG1WW
Installed all provided parts. All ok no more noise.
Near Springboro, OH 45066
Steve G
Job Details:
09/10/2019
RANGE GE C2S950P4M1W2
Customer states that the gas company came and said the that unit was leaking gas. The customer called GE and they sent the customer a regulator. Tech put floor protection down and when he pulled the unit the gas line was off the shut off valve. tech spent close to 15 minutes trying to put the gas line onto the male end of the nipple. With no success due to either the nipple is stripped or the gas line is stripped or wrong size nipple. Customer is going to call plumber back out or vendor. Once the customer has the unit all hooked up she will call us to check for the leak. ; schdld next appmnt for 9/13 FRI !
Near Trenton, OH 45067
Steve G
Job Details:
09/10/2019
REFRIGERATOR BO FRIGIDAIRE FGHB2866PFJA
Customer states that she is hearing a loud fan noise. Found that the ice room has some ice build up. ; ordrng 1 FR242094802TS (HEATER)
Near Dayton, OH 45406
Shawn H
Job Details:
09/10/2019
REFRIGERATOR SAMSUNG RS25J500DSG/AA
Sealed lines and installed evap cover. All ok.
Near Union, OH 45322
Shawn H
Job Details:
09/10/2019
REFRIGERATOR WHIRLPOOL WRF560SEHW00
Installed reservoir and sealed around damper for air leaks.
Near Springboro, OH 45066
Steve G
Job Details:
09/10/2019
REFRIGERATOR GE GFE29HSDASS
Customer states that the unit has has other cooling issues with the unit. This time tech found out that the unit compressor is locked up. Did kick the com;pressure to see if it would free up;. Unit is about 6 years old and in the kitchen. Prior to moving out the unit tech inspect the floor and adv the customer of floor scratches prior to moving unit out. 2 hr on return. ; rqstng P&A on 1 GEWR07X10083 (RELAY) and 1 GEWR87X20798 (COMPRERSSER) and 1 WR08X10135 (overload) and 1 WR86X93 (drier)
Near Clayton, OH 45315
Shawn H
Job Details:
09/10/2019
DISHWASHER WHIRLPOOL WDF520PADW7
"F4E3, F7E1, codes present. F4E3 is a wash motor error, and F7E1 is a heater error. Wash motor operates fine in all cycles and test mode. Found heater getting voltage and within resistance. Customer states that unit doesn’t seem to fill with as much water as normal. Fill valve screens are clear, pressure is good, float is free and clear. Could not duplicate concern of no fill/low fill. Unit needs cleaned out. Sump and screens are clogged. Cleared sump and screens as best as I can. Advised customer to use vinegar to clean machine and run."
Near Mason, OH 45040
Steve G
Job Details:
09/10/2019
RANGE GE PP9030SJ2SS
Customers tile installed damaged the glass top. The customer is paying out of pocket for the repair. Service call maybe covered by manufacture if not the customer will cover the service call fee. Due to the glass top being special order the customer prepaid for the top. ; ordrng 1 WB62X24152 (maintop glass & fram)
Near Dayton, OH 45405
Shawn H
Job Details:
09/10/2019
REFRIGERATOR WHIRLPOOL ED25LFXHB00
Upon arrival found unit frosted over. Cleared frost and forced unit into defrost. Getting voltage to the bimetal but none out. Heater is good. Unit needs bimetal. Installed new bimetal and ran in defrost to test. Unit is defrosting properly. Called AHS for authorization 18kabc.; pckd up 1 WPW10225581 (bi-metal thermo)
Near Clayton, OH 45315
Shaun S
Job Details:
09/10/2019
REFRIGERATOR KENMORE 795.72043.110
"Upon arrival found that ice shoot was clogged with ice and won’t dispense, tech cleared issue ran and ch caked out, unit checks ok"
Near Englewood, OH 45322
Shaun S
Job Details:
09/10/2019
DRYER LG DLEX5101V
"Upon arrival found that unit is need of a new heating element, tech removed and replaced element on unit, ran and checked out, unit checks ok"
Near Arcanum, OH 45304
Shaun S
Job Details:
09/10/2019
WASHER ELECTROLUX EFLW417SIW0
"Upon arrival found debris caught in drain pump, removed object ran and checked out, unit checks ok upon techs departure"
Near Arcanum, OH 45304
Shaun S
Job Details:
09/10/2019
REFRIGERATOR SAMSUNG RF31FMEDBBC/AA
Removed and replaced evap cover checks ok
Near Greenville, OH 45331
Kevin
Job Details:
09/10/2019
DRYER FRIGIDAIRE AEQ7000ES1
"Changed out control board. Tested, unit checks ok."
Near Englewood, OH 45322
Shaun S
Job Details:
09/10/2019
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA
Upon arrival found that disp paddle broke off cannot get ice and water from front of machine; ordrng 1 DA97-13809F
Near Brookville, OH 45309
Shaun S
Job Details:
09/10/2019
REFRIGERATOR KENMORE 106.536443
"Upon arrival found that compressor was not running, tech checked start components on back of unit, upon messing with relay unit started, believe relay is shorting out and not starting every time ; ordrng 1 8201786 (start device,combo)"
Near Arcanum, OH 45304
Shaun S
Job Details:
09/10/2019
WASHER KENMORE 796.4031189
"Upon arrival found that unit has no problem draining water found that unit wants to continue to fill and just spin, customer had a prior technician in home that has already changed drain pump main board, and the pressure switch, tech feels that issue is in the hose from air dam to the pressure switch; ordrng 1 PRESSURESWITCHHOSE"
Near Bradford, OH 45308
Kevin
Job Details:
09/10/2019
WASHER ELECTROLUX EWFLS70JSS1
"Unit is merely making a slight squeaking noise at just a select rpm range during spin cycle. Unit has been washing and spinning out ok. The original noise of tub bearing has not been a problem. Adjusted front panel of unit, believe it was making a metal to metal noise. Put unit into a high spin let customer watch. Unit checks ok."
Near Dayton, OH 45431
Kevin
Job Details:
09/10/2019
REFRIGERATOR FRIGIDAIRE FFSS2614QP0
Called AHS-Anita-wiring in cabinet shorting out causing water valve to intermittently auth 53alom put into options
Near Dayton, OH 45429
Kevin
Job Details:
09/10/2019
REFRIGERATOR LG LFXS24623S/00
Installed union to repair waterline to unit but recommended the customer get plumber to replace supply line
Near West Manchester, OH 45382
Kevin
Job Details:
09/10/2019
WASHER WHIRLPOOL WTW8040DW3
"Upon arrival checked unit receptacle for proper voltage and polarity, ok. Customer was getting an F6E3 and F6E2 error codes which stands for fault between ui and acu. Removed console interface, checked for any loose wires, none. Checked all interface buttons seem ok. Put unit into a quick wash using warm water, unit started right up let run for about 10 mins ok. Canceled out unit. Checked underneath all looks good. Put unit into a spin only mode unit spun without issue. Put unit back into a quick wash with mixed settings and warm water. Unit filled, agitated and drain without issue. Customer claims this unit is only 2 yrs old... was a direct replacement for another servicer had been out on and lowes decided to replace the unit do to high cost of repair. Unable to duplicate the issue so far. Will have customer continue to use, if it acts up will look to order User interface"
Near Greenville, OH 45331
Kevin
Job Details:
09/10/2019
FREEZER FRIGIDAIRE FFFH20F2QWF
Changed over door and gasket.... still needs more work to heat and shape the gasket...moved over to Friday until i have more time to finish.; schdld next appmnt for 9/13 FRI !
Near Beavercreek, OH 45430
Kevin
Job Details:
09/10/2019
REFRIGERATOR SAMSUNG RFG299ABRS/XAA
Installed new IMk and checks ok; used 1 DA97-07365G (IMK) from stock
Near Eaton, OH 45320
Kevin
Job Details:
09/10/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Unit is making ice but will not dispense ice. Unit is dispensing water ok, and when hitting ice paddle unit does open ice chute. Motor is not responding at all. Removed parts ohmed out motor around 85 ohms. Had customer hold bucket switch and ice paddle dispenser while i held door switch and measured voltage at wiring harness to try and get 120v checked it three different times different ways and could not get a reading. Looking to order new auger motor and possible control. Not immediately closing ticket would like to do more research and techline is not available right now.; rqstng P&A on 1 W11202789 (motor) and 1 WP2198628 (seal)"
Near Xenia, OH 45385
Kevin
Job Details:
09/10/2019
REFRIGERATOR LG LFX25976ST/00
Installed seals and gaskets for the ice room per techline
Near Greenville, OH 45331
Kevin
Job Details:
09/10/2019
DRYER GE GTD42EASJ0WW
"Customer claims door not staying closed or wont close at times. Customer had unit running upon arrival, opened door and unit continued to run. Problem with the door switch sticking and will look to replace door latch. Unit has a spare latch will look to swap upon changing out door switch. ; ordrng 1 WE10X23879 (door switch)"
Near Dayton, OH 45424
Brad Anders
Job Details:
09/10/2019
WASHER WHIRLPOOL LA5430XTW0
"Installed new timer, dial, and knob, unit checks ok."
Near Springfield, OH 45503
Brad Anders
Job Details:
09/10/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TW0
"Found cold control connector loose not allowing compressor to come on, reconnected control securely. Unit is cooling properly."
Near Dayton, OH 45432
Kevin
Job Details:
09/10/2019
REFRIGERATOR SAMSUNG RS25J500DSR/AA
Unit needs new main brd ordered main brd; ordrng 1 DA92-00625H (CONT BRD)
Near Beavercreek, OH 45430
Kevin
Job Details:
09/10/2019
REFRIGERATOR FRIGIDAIRE PHS67EHSB2
Damper not opening into the fresh food section; ordrng 1 241600906 (damper assy) and 1 241608401 (thermistor/ref) and 1 241739709 (pur-beta control)
Near Fairborn, OH 45324
Brad Anders
Job Details:
09/10/2019
DRYER SAMSUNG DV45H7000EW/A2
"Found unit making noise, found idler pulley and roller dragging, installed new pulley and roller. Cabinet is rattling, tried to adjust unit but cabinet continues to rattle.Called Lowes, talked to Kennedy, I informed her of a cabinet noise that cannot be fixed, they will not cover a noise issue if it is not causing a problem mechanically of the unit. Called customer; used 1 IDLER PULLEY (DC93-00634A), and 1 ROLLER (DC97-16782A) from stock"
Near Fairborn, OH 45324
Brad Anders
Job Details:
09/10/2019
WASHER SAMSUNG WA456DRHDSU/AA
"Found bearings allowing tub to move around to much during spin cycle, unit needs new transmission and hangers. Ordered transmission and hangers.; rqstng P&A on 1 UNKNOWN (TRANSMISSION) and 4 UNKNOWN (HANGERS)s, states that autho needed"
Near Yellow Springs, OH 45387
Brad Anders
Job Details:
09/10/2019
DISHWASHER BOSCH SHP878WD5N/11
"Found wire harness not seating properly from dispenser and user interface, ordered new harness.; ordrng 1 UNKNOWN (WIRE HARNESS) and 1 UNKNOWN (WIRE HARNESS)"
Near Spring Valley, OH 45370
Brad Anders
Job Details:
09/10/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TB4
"File number 82947519The freezer and refrigerator door hit each other while open, freezer has build up of frost around the door. Talked to Ronnie at Techline. They recorded video to be reviewed. ; saved tckt"
Near Xenia, OH 45385
Brad Anders
Job Details:
09/10/2019
RESIDENTIAL REFR WHIRLPOOL WRF535SWHV01
"Found filter assembly not allowing water to pass through properly. Needs new filter assembly.; rqstng P&A on 1 W11346623 (FILTER HEAD)"
Near Springfield, OH 45503
Brad Anders
Job Details:
09/10/2019
WASHER WHIRLPOOL WFW95HEDW0
"Found water valve not dispensing properly, ordered new valve.; ordrng 1 WPW10435242 (WATER VALVE)"
Near Springfield, OH 45503
Brad Anders
Job Details:
09/10/2019
DRYER HOTPOINT HTDX100EM7WW
"Found timer not advancing properly, found knob not able to turn timer due to crack.; ordrng 1 WE1M652 (KNOB ) and 1 WE4M532 (TIMER)"
Near Centerville, OH 45458
Tim
Job Details:
09/09/2019
DISHWASHER KITCHEN AID n/a
Arrived and customer said homebuyers was supposed to cancel. The unit has already been replaced. Called homebuyers and got Authorized for a trip charge. Authorization in attention notes.
Near Dayton, OH 45417
Tim
Job Details:
09/09/2019
DISHWASHER WHIRLPOOL DP8500XXN3
Checked unit over found that the dispenser door wasn’t opening and that the unit was leaving residue in the dishwasher. Cleaned around door and reset unit. Checks ok
Near Fairborn, OH 45324
Tim
Job Details:
09/09/2019
REFRIGERATOR GE GWE19JMLGFES
Checked unit over found that the unit needs a new evaporator fan motor. Replaced fan. Checks ok ; ordrng 1 (EVAPORATOR FAN)
Near Dayton, OH 45402
Tim
Job Details:
09/09/2019
RANGE KITCHEN AID KESA907PFSS0
Checked unit over found that the front left burner wasn’t heating up. Checked element tested fine. Checked switch and tested fine. Reset and reprogrammed control and then unit would heat up properly. Checks ok. Burner switch is NLA.
Near Beavercreek, OH 45430
Tim
Job Details:
09/09/2019
WASHER MAYTAG MVWX655DW1
"Checked unit over found that the gear case was sheered in half. Needs new gear case and inner tub. Not worth repairing due cost. Unit is about 5 years old. ; rqstng P&A on 1 W10752719 (basket) and 1 W11035751 (gearcase), states that autho needed"
Near Beavercreek, OH 45430
Tim
Job Details:
09/09/2019
WASHER LG WT7500CW
Tcc190906815778 case number from LG. They said we had the incorrect control for unit. Needs new control. ETA no control 9/19 per Shari.; ordrng 1 EBR81634302 (MAIN CONTROL )
Near Dayton, OH 45458
Tim
Job Details:
09/09/2019
WASHER LG WT7800CW
Checked unit over found that the unit had a loose stator but on the bottom of the washer. Tightened nut. Checks ok
Near Centerville, OH 45458
Tim
Job Details:
09/09/2019
DRYER SAMSUNG DV56H9100EG/A2
Replaced control board due to customer saying unit isn’t always powering on. Disassembled and found blower wheel covered in lint causing unit to shake and vibrate violently. Cleared lint. Checks ok
Near Dayton, OH 45419
Tim
Job Details:
09/09/2019
WASHER KENMORE 110.280327
"Checked unit over found outer tub has crack in it that is causing unit to leak. Needs inner and outer tub along with shaft assembly. Need additional labor for tub job and second man. Unit 10 years old in basement. Not worth repairing.; rqstng P&A on 1 W10128830 (tub/drive shaft assy) and 1 W10435302 (bearing) and 1 WPW10321522 (basket), states that autho needed"
Near Dayton, OH 45458
Tim
Job Details:
09/09/2019
OVEN WHIRLPOOL WFG374LVB2
Replaced control and oven sensor. Checks ok.
Near Springboro, OH 45066
Tim
Job Details:
09/09/2019
WASHER LG WM4370HKA
Reinstalled hot and cold water valve. Checks vent tub to make sure no mice have gotten inside of it. Also instructed customer on installing their new vent. Tested. Checks ok.
Near Springboro, OH 45066
Tim
Job Details:
09/09/2019
DISHWASHER SAMSUNG DMT800RHS/XAA
Checked unit over found display was working fine and running with no issues. Customer wasn’t holding down power long enough to turn unit on. Checks ok.
Near Miamisburg, OH 45342
Tim
Job Details:
09/09/2019
MICROWAVE WHIRLPOOL WMH31017HZ0
Checked unit over found that the unit needs new magnetron due to not heating. Not worth repairing. No repair.
Near Beavercreek, OH 45430
Tim
Job Details:
09/09/2019
DISHWASHER MAYTAG MDB7759SAW0
Checked unit over found unit leaking from right side of door. Replaced door seal. Checks ok.; used 1 W10300924V (GASKET) from stock
Near Troy, OH 45373
Steve
Job Details:
09/09/2019
REFRIGERATOR SAMSUNG RF26HFENDSR/AA
"Evap is frozen over and cover is damaged. Recommend new def sensor and install new cover3.5 yrso old in kitchen.; rqstng P&A on 1 DA32-10104N (temp sensor) and 1 DA97-12609B (EVAP COVER), states that autho needed"
Near Troy, OH 45373
Steve
Job Details:
09/09/2019
REFRIGERATOR MAYTAG MBL2256KES
"Customer is having to self defrost the unit. Defrost sensor and heater test OK, need to replaced control board10 yrs old in kitchen ; ordrd 1 WPW10503278 (refer elect cont brd)"