Local Reviews
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Steve M.
REFRIGERATOR FRIGIDAIRE FFHD2250TS3 Installed additional gasket and new water fill tube. Sealed back side of fridge opening. Installed. Thermistor. Checks ok; used 1 241920106 (FILL TUBE) from stock
Shaun S.
WASHER GE GTW485ASJ4WS "Upon arrival found that drain pump was jammed with debris, cleared pump ran and checked out, unit checks ok"
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Removed and replace parts on unit, ran and checked out, unit checks ok"
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Replaced parts, put unit into a rinse and spin. Watched for any leaks internal to unit. Told customer more than likely overloading unit due to any water spillage and wear on balance ring and top cover. Unit checks ok."
Kevin S.
RANGE - ELECTRIC GENERAL ELECTRIC JP3030DJ4BB "Replaced parts. Had to rewire to junction box under counter top. Flipped breaker on, checked all burners. Unit checks ok"
Kevin S.
DISHWASHER FRIGIDAIRE FGHD2465NF0A "Replaced dispenser, ran unit in a quick wash noticed after about 5-10 mins. In had some leaking from door panel. Removed panel, checked and tighten up screws some more by hand noted plastic housing. Dispenser is sitting in flush, also went ahead and put a light bead of silicone around dispenser unit on door and told customer to let set up before running it anymore. Told customer to monitor and call if any issues."
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Called warrantech-Richard-approved-installed parts & took pictures per IMk bulletin; used 1 DA82-02367A (Y CLIP), 1 DA97-14474C (BUCKET), 1 DA97-15217D (IMK), and 1 DA97-19898A (DRAIN HOSE) from stock"
Tim R.
WASHER KENMORE 110.2070299 Replaced lid switch. Checks ok previously agitator dogs had been replaced be sure to bill for them.
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2740PS6A Display lighting is out. Cannot display temperature.4.5 yrs old in kitchen; ordrng 1 242058229 (DISPLAY)
Steve M.
STACKED LAUNDRY FRIGIDAIRE FFLE3911QW0 Drain hose has a pin hole In it. Rubbing on tub housing3.5 yrs old in laundry closet ; ordrd 1 5304516370 (DRAIN HOSE)
Tim R.
WASHER SAMSUNG WF42H5000AW/A2 Replaced hot and cold water valve due to 4e error code and cleaned out pressure switch. Checks ok
Steve M.
RANGE - ELECTRIC FRIGIDAIRE FPEF3077QFA Entire left side of. Elements stay on high. Right front doesn’t work at all and right rear starting to act up. Need to replace all infinite switches; ordrd 1 316238201 (RR SWITCH) and 2 316436000 (RF LF SWITCH)s and 1 316436001 (LR SWITCH)
Tim R.
WASHER LG NO MODEL—- Filled unit with towels and let it run through a wash cycle and a spin cycle no error codes spun out good and drained with no issues. Nothing we can do customer needs to adjust the amount of clothes they are loading the washer with and size of loads.
Tim R.
DRYER WHIRLPOOL WED92HEFW2 Cleaned lint build up on the vent fan blade causing vibration. Checks ok
Tim R.
WASHER KENMORE 110.8238011 Installed used knob. Checks ok original knob is NLA.
Tim R.
REFRIGERATOR WHIRLPOOL ET1CHKXKQ01 Checked unit over found that the freezer liner was cracked and allowing moisture in and forming around the fan and inside the refrigerator and leaking into the bottoms draws. Unit was previously sealed with perma gum and cleaned out the drain. Still leaking no repair possible at this point. Auth#454446202334
Tim R.
DISHWASHER BOSCH SHE3ARF2UC/22 No issues with dishwasher plumbing issue.
Tim R.
DRYER MAYTAG MDGT236AWW Adjusted belt and idler. Oiled rollers. Checks ok.
Steve G.
WASHER MAYTAG MVWB880BW0 Last time out cousin Tech installed support rods customer is having a horrible vibration now noticed that there was no water inside the counter weight of the inner spin basket Tech to get support rods under parts warranty an office to get authorization for repair for the tub; rqstng P&A on 1 W10440786PW (suspension) and 1 W10549509 (basket)
Steve G.
WASHER SAMSUNG WF350ANR/XAA Customer states that they had an error code. Tech drain out all of the water that was in the unit. Found the unit build of from hard metal pieces . Tech tried to turn the drum and found that the drum support has cracked in several places. tech was not able to turn the tub. Unit needs 2 men and 2 hrsUnit is in laundry room. 9-11 years old ; rqstng P&A on 1 1111 (SPIN BASKET) and 1 2222 (DOOR BOOT) and 1 3333 (REAR TUB) and 1 4444 (FRONT TUB) and 1 5555 (TUB GASKET. BETWEEN BOTH OUTER TUBS) and 1 6666 (STATOR ) and 1 7777 (ROTOR)
Steve G.
REFRIGERATOR LG LFXS28596S/00 Nobody had icemaker available icemaker special order spoke to customer several times he approved the estimate and we are pre-ordering the part; ordrng 1 EBS61443392 (ICE MAKER)
Tim R.
DRYER MAYTAG MEDC215EW1 "Replaced thermal fuse, heater and thermostat. Checks ok; used 1 279816 (FUSE), 1 279838 (ELEMENT), and 1 3392519 (FUSE) from stock"
Tim R.
OVEN JENN-AIR W131B Checked unit over found that the unit needed control rebuilt. Installed rebuilt control and wired all back together with no diagram. Tested and was heating good and everything worked. Checks ok. Authorized for 600 only billing 375 labor 125 per trip.
Tim R.
WASHER SAMSUNG WA50M7450AW/A4 fixed broken wire on capacitor.
Tim R.
DRYER SAMSUNG DVE50M7450W/A3 Replaced main control and user interface. Checks ok
Tim R.
REFRIGERATOR WHIRLPOOL WRS331FDDW00 Replaced lights. Checks ok
Tim R.
OVEN GE JTS3000DN1BB Checked unit over and found right side door hinge was not installed correctly. Fixed door hinge so unit will close properly. Checks OK
Steve M.
WASHER LG WM2277HW Unit not draining. Found broken impeller. Replaced drain pump. Unit running ok. Cleared fill valve screens; used 1 4681EA2001T (DRAIN PUMP) from stock
Steve M.
REFRIGERATOR SAMSUNG RF4287HABP/XAA Display not responding. Checked unit over. Operating ok. Tested icemaker.
Steve M.
RANGE SAMSUNG NE595R0ABSR/AA Installed new touch pad and control. Unit operating properly.
Steve M.
WASHER SAMSUNG WV55M9600AV/A5 1LC1 on top. LC1 on bottom. Leakage error codes. Water sitting base of unit. Disassembled entire washer to gain access to top wash unit to find fabric softener cup leaking due to clogged drain ports into tub. Removed and cleared. Unit running ok.
Steve M.
WASHER WHIRLPOOL WFW75HEFW No model or serial tag identification available. Customer has some type of foreign debris stuck in drain pump. Not covered by Lowes warranty
Steve M.
DRYER SAMSUNG DV42H5200EF/A3 Unit not heating g. Found open heater element. Installed new heater. Unit running ok.2 yrs old in laundry closet; used 1 DC97-14486A (ELEMENT) from stock
Steve M.
REFRIG/SIDE-BY-S GE GSF25IGZBWW Unit leaking water underneath. Found water dispenser tube loose from water valve. Tightened connections. Unit will not dispense water. Water line frozen in door. Door needs replaced. Also found defrost tube frozen and water leaking from freezer. Cleared drain lines
Steve G.
RANGE KITCHENAID KDSS907SSS04 Customer states that the unit takes forever to get to temp and is off by 50 degrees. Check over sensor and all three elements. All check out good. Gave the customer an est of $620 she is going to think about the repair. IF customer repaired pull est a pre-order part.
Steve G.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Customer states that the unit is leaking; found that the water line had a pin hole near the water filter. Installed new 5/16x5/16 water union. Cycled. ; pckd up 1 20-703P (5/16 WATER UNION,.)"
Steve G.
REFRIGERATOR FRIGIDAIRE FGSC2335TFA Customer states they are hearing a loud noise but is intermittent . Time of service call the unit was not making the noise. States the noise goes on for approx 15 minutes. Unit was in defrost mode then the unit did kick on and was able to hear both fans. On the video the noise did sound like ice on the fan blade. Remove the evap cover and no ice was present.
Steve G.
WASHER SAMSUNG WF45H6300AW/A2 customer states that the leaking. Found that the drain filter was not on tight. Secure. Test ok. Tighten up couple of screws not he door hinge.
Steve G.
DISHWASHER KENMORE 665.13979K015 Installed new lower spray arm cycle test OK
Kevin M.
REFRIGERATOR LG LFC25776ST/00 IMk isn’t going thru a complete cycle; ordrng 1 AEQ72909602
Shaun S.
WASHER WHIRLPOOL WTW4800BQ1 "Upon arrival found that cold water selection putting in cold water very slow due to inlet screen being clogged with sediment from well, tech pulled screen, ran and checked out, unit checks ok"
Shaun S.
DISHWASHER FRIGIDAIRE FGHD2433KF1 "Upon arrival customer complaint of unit leaking water, while tech repaired fridge, left dishwasher run, ran for over 20 min no issue, checked fill, drain, was motor and hoses all checks ok"
Brad A.
WASHER FRIGIDAIRE FFLE3911QW0 "Found baby sock stuck in the drain pump, removed sock, unit checks ok. Lowes will not cover the cost. Customer will call in and pay 84.95 plus tax. 90.68; saved tckt"
Brad A.
COOKTOP KENMORE 911.435299 "Found left front burner open, found left rear switch not turning properly. Found right from burner open. Ordered burners and switches. Located in the kitchen. Manufactured 2004.; rqstng P&A on 1 UNKNOWN (LEFT FRONT BURNER) and 1 UNKNOWN (LEFT FRONT SWITCH) and 1 UNKNOWN (LEFT REAR SWITCH) and 1 UNKNOWN (RIGHT FRONT BURNER) and 1 UNKNOWN (RIGHT FRONT SWITCH)"
Shaun S.
DRYER ROPER RED4400VQ1 "Upon arrival found that unit has power to dryer but won’t run, tech found that unit has a bad thermal fuse due to clogged vent line, informed customer that vent line is clogged and needs to be cleaned and tech will not hook vent back up till it has been, replaced fuse checks out ok ; used 1 3392519 (FUSE) from stock"
Shaun S.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA "Upon arrival found that imk was froze up and cubes were jammed in unit, tech cleared problem cleared all ice, made adjustment to water line for imk, unit checks ok"
Shaun S.
DISHWASHER KITCHENAID KUDC10FXSS5 "Upon arrival found that unit has not had any kind of clean cycle ran on unit, found excessive build up soap inside of unit, along with no rinse aid in unit, informed customer of findings, unit checks ok"
Shaun S.
DRYER WHIRLPOOL WED860YW2 "Upon arrival found that unit has power but won’t run due to a bad thermal fuse on blower housing, removed and replaced fuse ran and checked out unit checks ok ; used 1 3390719 (FUSE) from stock"
Kevin S.
DRYER MAYTAG MEDB755DW2 "Replaced control and parts. Put unit into timed dry mode, unit is heating and tumbling. Put unit into sense dry mode, again working ok. Told customer his vent pipe needs adjustment for better airflow from below and as for sense dry use more clothing items or use time dry for lack of clothes hitting rear sensor. Unit checks ok."
Kevin S.
REFRIGERATOR KITCHEN AID KBFA25ERWH01 "Replaced icemaker, cycled made sure unit filled and no leaks."
Kevin S.
REFRIGERATOR SAMSUNG RF25HMEDBBC/AA "Upon inspection, took temps freezer 10F and frig around 39F. Checked freezer door seal, found food box item fell behind drawer and smashed underneath, removed item and explained to customer about staying aware and to maybe lessen food items to prevent this and for better air circulation. Checked both evap covers didnt notice any frost or ice buildup and unit appears to be cooling ok. Checked ice compartment as well and no frost or ice buildup.
Kevin S.
DISHWASHER SAMSUNG DW80K7050US/AA "Replaced parts, ran unit in normal wash cycle for 15mins. Then cancel and drain. Put unit into a express 60 wash for 10 mins. then drained. Tested one more time, unit is washing and drying without issue. No leaks checked around case break, hoses, drain pan and pump. Unit checks ok."
Kevin S.
WASHER SAMSUNG WA45N3050AW/A4 "Replaced pump. Put unit into,a rinse and spin. Unit checks ok, no leaks."
Kevin M.
REFRIGERATOR KITCHEN AID KRFF305ESS00 Adjusted arm on ice maker and tighten door handles
Kevin M.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Ran unit thru all the diagnostic and temps and everything checks ok
Kevin M.
REFRIGERATOR SAMSUNG RS277ACPN/XAA Called - HBW- Caleb- brd has shorted out due to internal wiring in the cabinetAutho #556244252555
Kevin M.
ICEMAKER FRIGIDAIRE GLHS37EHSB8 IMk is locked up replaced ice maker; used 1 241798224 (IMK) from stock
Kevin M.
FREEZER WHIRLPOOL WZF34X16DW01 Relay on the compressor was bad replaced and checks ok please mail customer a receipt ; used 1 W11092533 (START DEVICE) from stock
Kevin M.
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA Found unit in demo mode took out of demo mode and unit started running
Kevin M.
REFRIG/SIDE-BY-S LG LMXC23746D/00 Ice built up in EVAP fan & ice fan cleaned out and adjusted the EVAP fan cover
Brad A.
DRYER - ELECTRIC KENMORE 110.875626 "Found unit giving f01 error code, unit needs new main control. Customer considering repair."
Brad A.
DISHWASHER FRIGIDAIRE LFBD2412SF0A "Found a leak in the tub, customer does not want to repair."
Brad A.
DRYER SAMSUNG DV42H5000EW/A3 "Found heating open, installed new heating element. Unit checks OK; used 1 DC97-14486A (ELEMENT) from stock"
Brad A.
REFRIGERATOR GE CWE23SSHNSS Installed new housing and water valve. Unit checks ok. Authorization 132casmTalked to (Canitha)
Brad A.
RANGE GE JGB281DER2BB Installed new orifice and burners. Unit checks OK
Tim R.
DISHWASHER FRIGIDAIRE LFID2426TF2A No issues customer cancelled.
Tim R.
WASHER WHIRLPOOL WTW4816FW2 Replaced lid lock due to broken latch that customer forced open. Top cover bent and lid damaged from being forced open. Needs control also because lid lock continuously locking and unlocking. Customer cause majority of this damage by forcing open unit 2-3 years old in the basement. Should not be covered. Not worth repairing.; rqstng P&A on 1 W10860912 (lid) and 1 W11170319 (cntrl-elec) and 1 W11210992 (top)
Tim R.
DISHWASHER SAMSUNG DW80F600UTS/AA "Checked unit over found a shorted control and a bad motor assembly unit would fill and then auto drain and not go through the cycle. Needs motor and control unit is 8@10 years old in kitchen. Not worth the repair.; rqstng P&A on 1 DD82-01126B (SUMP MOTOR ) and 1 DD82-01139B (CONTROL), states that autho needed"
Steve M.
RANGE SAMSUNG NE59J7630SG/AA Display is flickering and not responding3 yrs old in kitchen; ordrng 1 DE07-00129A (DISPLAY ) and 1 DG34-00030A (TOUCH PAD)
Steve M.
DISHWASHER BOSCH SHX65T55UC/07 Unit won’t start. E04 heater error and E09 control communications issue2.5 yrs old in kitchen ; rqstng P&A on 1 12008381 (HEAT PUMP) and 1 12009532 (CONTROL)
Steve M.
DRYER - ELECTRIC GENERAL ELECTRIC GTD75ECPL1DG Uni will not power on. Drum light just flashes; ordrng 1 000 (MAIN CONTROL BOARD)
Steve M.
DISHWASHER BOSCH SHP865WF5N/11 Lower dishwasher rack keeps falling down on top of lower spray arm. Called Bosch to acquire part number 12004485 optional roller set; ordrd 1 12004485 (ROLLERS)
Steve M.
WASHER MAYTAG MVWC565FW0 Unit will not drain. Installed new drain pump. Operating ok2.5 yrs old in laundry room ; ordrng 1 W10876600 (DRAIN PUMP (TS))
Steve M.
WASHER SAMSUNG WF42H5200AF/A2 Washer lock error. Installed new lock; ordrng 1 DC64-00519D (DOOR LOCK (TS))
Steve G.
REFRIGERATOR SAMSUNG RH25H5611SR/AA Customer states that the freezer section is not working. Another company was out and work on the refrigerator section. Customer has to unplug the unit 2 days prior to coming out. ; rqstng P&A on 1 1111 (EVAP MOTOR IN FREEZER SECTION) and 1 2222 (MAIN BOARD) and 1 3333 (BI-METAL FREEZER SECTION)
Steve G.
RANGE SAMSUNG NE59J7630SS/AA Customers hot surface light is on. Found the right rear small burner is out. Dg47-00060A; ordrd 1 Dg47-00060A (SMALL BURNER )
Steve G.
REFRIGERATOR LG LFX25976ST/00 Customer states the ice maker is not working. Found the ice maker did not make it back to the home position. ; ordrd 1 EBS61443355 (ICE MAKER ASSY)
Steve G.
REFRIGERATOR SAMSUNG RF26HFENDBC/AA "Customer states that the unit stop cooling, and the freezer door handle had fallen off and unsure if it was from the other company or defective handle assy. Customer has several issues with the unit. The inverter board is blinking which is a locked compressor. Needs lower ice maker. Error Code E-8 and E-84Tech did plug in unit and did hear the compressor kick on for a 1/2 second. Tech did kick the compressor several time to see if the rotor would free up. ; ordrng 1 1111 (MAIN BOARD) and 1 2222 (INVERTER BOARD. ), rqstng P&A on 1 3333 (COMPRESSER) and 1 4444 (ICE MAKER) and 1 5555 (BLACK WHOLE DOOR ASSY. )"
Steve G.
MICROWAVE BOSCH HMB50152UC/01 Customer staters when they use the unit the unit starts to spark. Customer needs new wave guide cover. ; ordrng 1 1111 (COVER)
Tim R.
DRYER MAYTAG MDGT236AWW Replaced belt cue to worn and cracked and slipping on large loads. Check’s ok ; used 1 40111201 (BELT) from stock
Tim R.
HOME LAUNDRY ELE SAMSUNG ELECTRON DVE50M7450P/A3 "Replaced belt and idler and heater. Unit checks OK; used 1 6602-001655 (DRYER BELT), 1 DC93-00634A (IDLER PULLEY), and 1 DC97-14486A (ELEMENT) from stock"
Shawn H.
REFRIGERATOR MAYTAG MFF2558VEB4 Upon arrival found right side rail binding up and frosted over. Door seal was pinched on the right side allowing air in. Thawed rails and reformed seal. Right side rail has a broken detent keeping door open slightly on the right. Unit needs rails. 176RSAL; rqstng P&A on 2 WPW10120018 (slide rail (frz))s
Tim R.
WASHER LG WM3470HVA Checked unit over found that the cold water valve was leaking. Replaced water valve. Checks ok; used 1 5220FR2075L (WATER VALVE) from stock
Shawn H.
MICROWAVE GE JVM7195FL1DS Installed all provided parts and ran to test. Unit blew the hvt fuse on first run. Replaced fuse and ran to test again. Unit blew main fuse killing all power. No signs of loose connections or shorted wires. Mag tube/hvt was loud on both runs at first use. Unit needs noise filter with both fuses and capacitor and diode. ; ordrng 1 11QBP0236 (diode) and 1 WB02X20624 (noise filter asm) and 1 WB27X10011 (capacitor)
Tim R.
DISHWASHER BOSCH SHX68T55UC/07 Replaced wash motor due to shorted motor and heater. Tested. Checks ok
Tim R.
WASHER LG WT4970CW Checked unit over found top of transmission broken off and stuck inside agitator. Needs transmission and agitator. No repair.
Tim R.
DRYER LG DLE0332W Replaced rollers. Greased rollers. Checks ok; used 2 4581EL3001E (ROLLER) from stock
Tim R.
DRYER FRIGIDAIRE LEQ2152ES0 "The washer had to be removed out of the closet in order to get the dryer out. Remove washer and checked over dryer. Replaced shorted heating element, cleaned sensor bars and tested. Checks ok. Reinstalled washer. Bill for second man rate for removing washer."
Tim R.
REFRIGERATOR KENMORE 106.535843 Checked u it over found condenser coils were completely plugged up and the unit had boxes jammed in the top of the refrigerator blocking air flow. Cleaned both and ice build up off of air dampener. Checks ok if it continues to act up it will need a new control board.
Shaun S.
COOKTOP LG LRE30453SB/01 Upon arrival found that board that was sent is incorrect tech took pic of board in unit on as quick pic ; ordrng 1 BOARD
Tim R.
WASHER HAIER RWT360BW Checked unit over found that the gearcase was still leaking. Needs gear case and tub assembly. No part available. AHS putting into review for replace per Tom at AHS....
Shaun S.
WASHER SPEED QUEEN AWNE9RSN115TW01 Found that unit needs new top ring shavings of plastic in bottom washer ; ordrng 1 TOPRING
Steve M.
DRYER SAMSUNG DV350AEP/XXA01 Unit is noisy during operation. Found seized idler pulley ; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Unit making noise. Fan not running. Found leaking water tube to icemaker. Unit was overflowing. Removed fill tube and wrapped with foil tape to prevent water from spilling out.
Kevin S.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "checked and confirmed board part numbers. Replaced board, made sure all connectors in place. Plugged in unit, not sure about initial startup procedure but unit will sound and lights will go off and on the initial few minutes And act abnormal. Let unit run for 5-10 mins. Then proceeded to remove freezer evap panel. Again put into diagnostics and ran test 40 for cooling. Upon testing various evap fans running properly, compressor humming. During substep 5 for freezer let unit continue for 10 mins. Unit didnt provide a frost pattern during this test.... so i removed out of testing, let unit come back on and cool for 10 mins. under normal cooling mode. Took pics and video, evap only getting partial frost pattern. Suspect leak or low charge on unit, sealed system issue. Also checked top left hinge cover for any broken wires. I did notice installers that had removed the doors to get unit in home had hinge cover smash/pinched the wires, but did not notice
Steve G.
DISHWASHER SAMSUNG DMT800RHS/XAA Customer getting an OE error code. Did check the case brake and check ok. After running several stent. Tech called techline and determined that the case sensor was out. Installed new sensor. Cycled. After cycling the unit the error code came back up and tech called techline and ran thru a couple of checks. Samsung suggest that the main board be replaced if that doesn’t work to replace the wire harness. Unit is 8 years old and after talking to the customer they decided not to repair. ; pckd up 1 DD94-01006A (SENSOR)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR2021TS2 Found refrigerator leak in cond coil need to replace coil ; ordrng 1 241785405 (condenser) and 5 5305877995 (compound)s
Steve G.
MICROWAVE THERMADOR 16-11-157 Install new door switch cycled unit work fine for a while then stop working again
Steve G.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Install new icemaker fallout unit installed new freezer door gasket and foreign test OK
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111SR/AA Error codes 22 & 25 Fresh Food fan is frosted up ordered new fan and EVAP assy ; ordrng 1 DA96-00681J (EVAP) and 1 DA97-08724N (FF FAN ASSY)
Steve G.
REFRIGERATOR SAMSUNG RF25HMEDBSRAA 13 Customer had some frost build up on the bottom of the ice maker and ice cubes stuck between the ice room wall and the container. Freed up the ice cubes and did explain to the customer the situation with the ice container and the ice room wall. ;cycled
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Unit needs repaired per IMk bulletin; ordrng 1 DA82-02695A (IMK KIT)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHD2250TS5 Filter housing is leaking and tubing ; ordrng 4 241503901 (connector-water)s and 1 241964707 (tube-water) and 1 242220119 (tube-water) and 1 242220119 (tube-water) and 1 807931801 (manifold)
Steve G.
DRYER SAMSUNG DV42H5000EW/A3 Customer states the the unit is not heating. Installed new heating element cycled. ; pckd up 1 DC97-14486A (HEATER)
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHC2331PF4 Upon arrival found leak coming from clogged defrost drain. Cleared drain and poured water down to verify it’s clear all ok.
Shawn H.
DISHWASHER FRIGIDAIRE FFCD2413US2A Installed new door skin. All ok.
Shawn H.
DISHWASHER GE GDT695SMJ0ES Installed all provided parts and ran to test. All ok. All functions work as they should.
Shaun S.
OVEN SAMSUNG NE59J7850WS/AA "Removed and replaced relay board on unit, ran and checked both bottom and top ovens, unit checks ok"
Shaun S.
DRYER GE GTD43EAS2JWW "Upon arrival found that unit had debris in drum and in blower wheel , tech took apart unit and pt out all debris unit checks ok"
Shaun S.
RANGE WHIRLPOOL RBS245PDB12 "Pulls oven from wall and repaired grounded out wiring, ran and checked out, unit checks ok"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 "Replaced parts,checked made sure drawer was opening Nd closing properly. Unit checks ok."
Kevin S.
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Replaced parts... dispensed water for a couple of minutes and cycled icemaker till it called water. Checked for any leaks none. Advised customer wife to have husband check again when he comes home after letting unit make a couple of batches of ice. Unit checks ok.
Kevin S.
WASHER MAYTAG MVWB880BW0 "Replaced parts, overall didnt need to use new rotor and stator, will return parts. Put unit into a drain and spin at both low and at max speeds. checked unit in a normal wash, fill and agitated ok. Unit completed without issue."
Kevin S.
RANGE SAMSUNG NE59M4320SS/AA "Replaced burner elements. Plugged in unit and checked to make sure hot indicator light was off before proceeding to check and heat the burners. Light was off.... checked burners, light came on. Unit checks ok. Showed customer."
Kevin S.
WASHER WHIRLPOOL WTW8500DC2 "Replaced lid lock. Checked function of lock several times, then proceeded to put unit into quick wash. Unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF7 Adjusted the damper into ff section and told cust to try not to block air flow in the ff section
Kevin M.
REFRIG/SIDE-BY-S SAMSUNG RS25H5000SR/AA Unit needs main brd inverter brd and IMk not economically to repair
Kevin M.
REFRIG/SIDE-BY-S FRIGIDAIRE FFHS2622MS3 Sealedsystem issue not economically to repair
Kevin M.
REFRIGERATOR HOTPOINT HSS25IFMBWW Installed new water reservoir and checked OK
Kevin M.
REFRIGERATOR KENMORE 2536179210D Unit needs def timer and drain ferrule spoke to Tara and declined repair
Brad A.
REFRIGERATOR WHIRLPOOL GI6FARXXY08 "Found wiring coming from control to icemaker does not have continuity, this makes the icemaker no5 repairable."
Brad A.
REFRIGERATOR SAMSUNG RF4267HARS/XAA Found ice doubled up in the tray. Found error code for open ice tray heater. Replaced icemaker. Unit checks ok.; used 1 DA97-07365G. (PW) (IMK) from stock
Brad A.
WASHER AMANA NTW4605EW0 "Found transmission seized in unit, it will not separate to replace transmission, called AHS, talked to Kendall, unit is being put into options.authorization number (100kngp)"
Brad A.
WASHER LG WT1901CK Customer claims unit will randomly not spin out sometimes. Was not able to find anything wrong with the washer. Unit checks ok. Called rent a center to let them know. Talked to Jessica.
Brad A.
MICROWAVE WHIRLPOOL WMH73521CS-5 "Installed new main PCB, unit checks ok."
Brad A.
DISHWASHER KENMORE 13922K012 Deductible 75 collected.Found hose clamp broken from motor rubber hose causing unit to leak. Replaced clamp. Unit checks ok.
Brad A.
DRYER - ELECTRIC WHIRLPOOL WED9600TW0 Found unit giving f01 error code. Needs new main control. Customer does not want to repair.
Steve M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed new led lighting. Unit operating ok.
Steve M.
DISHWASHER GE GDT655SMJ5ES Install parts listed top rack is operating and functioning properly
Steve M.
WASHER MAYTAG MVWB835DW3 Installed new console assembly and recalibrated washer.
Steve M.
WASHER MAYTAG MVWB880BW0 Installed new OUTER tub and hub.5.5 yrs old
Steve M.
WASHER MAYTAG MHWE450WW02 Unit is noisy. Found rear bearing is going out. Rear tub is 437. too expensive for repair. Customer declined repair.
Steve M.
DRYER SPEED QUEEN ADEE9RGS175TW01 Unit not drying clothes properly. Eco dry and small loads on auto sensing not drying.. recommend larger large with eco dry turned off
Steve G.
ELECTRIC RANGE FRIGIDAIRE LGEF3046TFG After removing every gray wire that goes from burner to hot surface light the hot service light still stayed on technician was still getting 120 V off the gray wire to each burner except the warmer burner when wires are disconnected from the burners you should not get 120 V on the gray wire spoke to Bob at techline we had master tech on the phone as well figured out that where The two wire harness come together apparently interference was giving the gray wire voltage removed/separated the wire harnesses unit started working properly return all parts to office
Steve G.
WASHER KENMORE 110.2713241 Install new main board calibrated unit did short cycle test OK
Steve G.
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 "Denmark’s, techline File number 83064086Spoke to techline installed new dispenser shoot with paddle noticed as installing the new part that the unit was bowed out around the dispenser and below the dispenser area call Techline did a video chat manufacture is replacing the unit they will call the customer within the next 10 business daysTech did install new dispenser assembly"
Steve G.
REFRIG/SIDE-BY-S FRIGIDAIRE FPHG2399PF0 Installed new board. Did bring the fan and the bi-metal just in case if needed it. Both of those two items did check out ok. ;cycled unit test ok.
Shaun S.
REFRIGERATOR FRIGIDAIRE FPBC2277RFJ "Removed and replaced fill tube kit on unit, ran and checked out, unit checks ok"
Shaun S.
DRYER LG DLEX9000V "Removed and replaced part on unit, ran and checked out, unit checks ok"
Kevin S.
RANGE FRIGIDAIRE LFEF3017LBD "Replaced all switches. No more popping or arcing, all elements heating ok. Showed customer. Unit checks ok."
Kevin S.
DRYER SPEED QUEEN ADE3SRGS173TW01 "Customer claims unit one evening continued to run through the night, the timer knob was still sitting at cooldown. Unit however at this time is also not heating. Found heating element open. Replaced with truck stock. Unit is heating and advancing on timer ok. Unit checks ok.; used 1 964P3 (HEATER) from stock"
Kevin M.
REFRIGERATOR WHIRLPOOL GB2SHTXTB00 Found unit running no refrigerant has a sealed system leak non repairable called AHS-Megan-133MSZL- they will get back with cust within 2 business days
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS3R5ESB3 Water line in the door was frozen up replaced water line
Kevin M.
REFRIG/SIDE-BY-S KITCHEN AID KSRJ25CNST00 Found compressor locked up called John @Hansbarger- for a replacement -
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Angela @ AIG wiring issue in the cabinet non repairable they will contact cust
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT18L4JW9 Def timer stuck in def needs new timer; used 1 215846604 (TIMER) from stock
Brad A.
WASHER MAYTAG MVWB835DW3 Found water valve thermistor not reading water temperature properly causing unit to error. Installed new water valve. Unit checks ok.; used 1 W11165546 (WATER VALVE) from stock
Brad A.
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA "Found several cracks behind ff evaporator, spoke to Armando on Techline, they took video and pictures. They have concluded that the unit is not repairable. (Reference #7003411190) Called Lowes, spoke to Jerry, informed him of the issue."
Brad A.
RANGE FRIGIDAIRE PLCF489CCC Found left front burner valve not igniting burner properly. Needs new valve. Customer does. It want to repair.
Steve M.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Fresh food evaporator completely frozen over. Unit needs new defrost sensor fan assembly.; ordrd 1 W11087438 (FAN ASSEMBLY )
Steve M.
DRYER SAMSUNG DV45H7000EW/A2 Unit very noisy during operation.. found front and rear rollers seizes and rubber flaking off. All making noise. Drum hard to spin. Installed new rollers. Unit operating ok. Recommend dryer vent cleaning service to be done.2 yrs old; ordrng 4 DC97-16782A (PLASTIC SUPPORT (TS))s
Brad A.
DRYER - ELECTRIC WHIRLPOOL WED9600TW0 "Installed new heating element that the customer purchased, no warranty provided. Unit checks ok."
Steve M.
REFRIGERATOR FRIGIDAIRE FFHD2250TS3 Icemaker is still freezing up on waterline. Need to install additional gasket and thermistor; ordrd 1 5303918775 (THERMISTOR ) and 1 5303918784 (AIR HANDLER KIT)
Steve M.
MICROWAVE GE PEB7227SL1SS Door won’t open. Found broken door lever. Replaced lever. Door works ok; ordrng 1 WB10X27075 (DOOR LEVER (TS))
Steve G.
DRYER KENMORE 110.6120201 "Unit is in the laundry room and approximately 12 years oldUnit does not always start, once it goes going it does stay running. When the customer does touch the timer the unit stops. ; rqstng P&A on 1 1111 (TIMER) and 1 2222 (MOTOR) and 1 3333 (BLOWER WHEEL)"
Steve G.
DISHWASHER SAMSUNG DW80J7550UG 01 Install new lower spray arm did find out from customer spouse that she is having additional issues Tech needs to contact Techline and possibly order additional parts; ordrng 1 1111 (WATER WALL MOTOR) and 3 2222 (WATER WALL LOCKING TABS ROUND)s and 1 3333 (ROUND WATER WALL MOTOR ASSEMBLY LOCKING TAB ABOUT 3 INCHES IN DIAMETER)
Steve G.
REFRIGERATOR SAMSUNG RF263TEAESG/AA01 Thawed out and installed new ice maker and sealed the ice room. Cycled ice maker. ; ordrng 1 DA81-05595ATS (SEALANT) and 1 DA97-15217DTS (ICE MAKER )
Steve G.
DISHWASHER SAMSUNG DMT800RHS/XAA Ever talking to Samsung Techline I need the case sensor not to break where the main floor those two parts return to office; schdld next appmnt for 10/21 MON !
Shaun S.
REFRIGERATOR/TOP GENERAL ELECTRIC GFD28GBLETS Still received incorrect part notified Chris on situation ; saved tckt
Shaun S.
DRYER SAMSUNG DV5451AEW/XAA Found that relay on board stuck closed providing power to motor continues to run even when board not powered on ; ordrng 1 MAINBOARD
Shaun S.
RANGE WHIRLPOOL RBS245PDB12 "Upon arrival found that unit has a bad bake element, customer tried changing them selve with no luck, wiring has fallen into back of oven for element and cannot b reached, tech needs oven cart for repair ; ordrng 1 OVENCART"
Kevin S.
WASHER MAYTAG MVWX655DW1 "Put unit into diagnostics. Unit passed without error codes however, during spin out test from both diagnostics and drain and spin mode unit is spinning erradict. Unit was draining just fine, customers friend claims unit act like it had all kinds of issues, but only issue i find at hand is spinning out properly; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"
Kevin S.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Lower icemaker arm snapped off. Showed customer how to shut off through control. Removed arm off stock IM and replaced with customers, please order IM shutoff arm part and i will install on TS part. No need to schedule apt for customer. Unit checks ok.; ordrng 1 DA61-05435A (iCEMAKER SHUTOFF ARM)"
Kevin S.
DISHWASHER FRIGIDAIRE FGHD2465NF0A "Customer claims detergent door of dispenser will not open during wash cycle. They have been manually just adding soap on the door. Ordering new dispenser, customer ok on estimate. ; ordrng 1 5304507354 (dispenser)"
Kevin S.
COOKTOP GENERAL ELECTRIC JP3030DJ4BB Found infinite switch for front right large burner damaged. Will replace switch and wiring harness. Unit is a GE cooktop; ordrng 1 WB18X32535 (WIRE HARNESS INFINITE RT) and 1 WB18X32558 (WIRE HARNESS MAINTOP RT) and 1 WB24X22341 (infinite switch)
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Auger motor not activating ordering main & user interface brds and auger motor ( cust stated Frigidaire was going to replace the unit.; ordrng 1 241816602 (motor-auger) and 1 5304510307 (MAIN BRD) and 1 5304513303 (USER INTER)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PSEA Dispensers and control board or not communicating need to be replaced; ordrng 1 242058229 (user interface) and 1 242270102 (module) and 1 5304508721 (MAIN)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2622MS3 Temps are ok at this time but the have unit turned up all the way needs new sencors and cont brd; rqstng P&A on 1 5303918341 (control)
Brad A.
DISHWASHER FRIGIDAIRE FGHD2465NF1A "Found motor making loud noise, drain pump not turning with proper voltage applied. Tub seal leaking. Ordered seal, drain pump, and motor. Located in the kitchen. Manufactured 2013.; rqstng P&A on 1 154246901 (o-ring,rear) and 1 154247001 (o-ring,front) and 1 154827601 (gasket) and 1 154853801 (motor & pump assy) and 1 A00126401 (pump assembly)"
Brad A.
REFRIGERATOR KENMORE 795.72053.117 Found freezer door gasket allowing air leakage. Ordered new gasket.; ordrng 1 UNKNOWN (FREEZER DOOR GASKET )
Tim R.
REFRIGERATOR FRIGIDAIRE THI18S3W Checked unit over found that the condenser fan and evaporator fan were making noise. Found condenser fan rubbing. Adjusted fan. Checks ok evaporator fan was hitting ice build up. Cleared ice and cleaned drain . Checks ok
Tim R.
REFRIGERATOR GE GSH22KGMBBB Replaced main control and heater. Cleared ice build up in freezer. Dispenser door wasn’t dispensing water because it was frozen. Instructed customer to let refrigerator dethaw for 24-28 hrs and dispenser would work again. AHS NOT REPLACING DOOR.
Tim R.
MICROWAVE WHIRLPOOL MH1170XSS0 Checked unit over found that the bottom of the microwave for broken so unit wouldn’t close. Needs new door. No repair due to cost putting into options.
Tim R.
REFRIGERATOR LG LFXS24566S Replaced auger checks ok.
Tim R.
REFRIGERATOR FRIGIDAIRE FRS6LF7JS0 Checked unit over found that the compressor was locked up and wouldn’t run. Needs new compressor. Not worth repairing. No repair.
Tim R.
REFRIGERATOR MAYTAG MFF2558VEW2 Checked unit over found that the wire harness had pulled out of the icemaker. Reattached securely. Checks ok
Tim R.
WASHER LG WM2487HWM Replaced drain pump. Checked ok stacked unit.; used 1 4681EA2001T (DRAIN PUMP) from stock
Tim R.
DRYER LG DLE7177WM Removed Greased and oiled rollers and idler‘s. Checks OK
Tim R.
DISHWASHER SAMSUNG DW80K7050UG/AA "Checked unit over and found that the wash motor was not running unit had power going to wash motor but it would not run. In water was leaking around wash motor and sump area. Customer said unit had been running for hours at a time before it completely shut down. Needs motor, sump, and main control. Not worth repairing.; rqstng P&A on 1 DD82-01313A (SUMP) and 1 DD82-01314A (MOTOR) and 1 DD82-01337A (MAIN CONTROL), states that autho needed"
Steve M.
REFRIGERATOR FRIGIDAIRE FPHB2899LFB Unit not cooling properly due to faulty defrost thermostat. Installed new thermostat and defrosted unit. Fridge is cooling properly.; used 1 808062701 (DEFROST THERMOSTAT) from stock
Steve M.
WASHER WHIRLPOOL WFW95HEDW0 F3E1. Installed new pressure sensor. 3.5 yrs old in laundry ; used 1 W10448876 (SWITCH) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FFHB2740PEAA Found icemaker fill tube frozen. Unit had a mis installed gasket kit. Reinstalled new kit. Unit operating ok3 yrs old in kitchen; used 1 5303918784 (AIR HANDLER) from stock
Steve M.
WASHER SAMSUNG WF42H5200AF/A2 Unit won’t lock door. Installed new door lock. ; used 1 DC64-00519D (LOCK) from stock
Steve M.
DRYER SPEED QUEEN ADE3SRGS175TW01 Unit not heating and heater vent gourd discoloring.. installed new heater and vent gourd. Also performed service bullitin FB18-28R1 for heater duct noise. Unit running ok; used 1 D500820 (COVER HEAT OUTLET) from stock
Steve M.
DRYER HAIER RDE350AW Dryer will not start. Rear of drum broke causing rear mount to come off. Drum fell down shorting heater element and broke motor electrical connector ; rqstng P&A on 1 WD-4550-095 (MOTOR) and 1 WE01X27988 (DRUM FLANGE ) and 1 WE11X27362 (HEATER ELEMENT ) and 1 XXX (DRUM ASSEMBLY )
Steve G.
DRYER - ELECTRIC LG DLE7200VE Customer states that the unit is not turning on. Found only 120 to one side of the outlet. Going across the two hot legs not getting any power at all. Customer to call electrician in. Did advise the customer that once he has proper power we can come back out and see if any other issues are with the dryer. Customer has 30 days for the service call fee.
Shawn H.
RANGE - ELECTRIC FRIGIDAIRE FES366ECB Checked unit and found crack/impact on the right hand side. All burners work as they should. Unit just needs glass top. Customer to think on repair and call in.
Steve G.
REFRIGERATOR KITCHEN AID KFIS20XVMS2 "Customer states that the unit is not cooling. Display would not respond to any commands. Unit is cooling at all, and we have to get these board in before we can see if there are any other issues. Unit is in the kitchen and is around 10 years old. Not a good repair.; rqstng P&A on 1 1111 (DISPENSER BOARD NLA) and 2 WPW10830055 (GREY DOOR GASKETS)s and 1 WPWPW10312695 (MAIN BOARD)"
Steve G.
WASHER HOTPOINT HTW240ASK4WS Customer states that the unit will not agitate. Found oil all over the base of the unit. ; ordrng 1 GEWH01X27538 (BELT) and 1 GEWH05X25036 (SHIFTER) and 1 GEWH38X27335 (TRANSMISSION) and 1 GEWH43X26845 (AGITATOR) and 1 WH03X28859 (PULLEY)
Shawn H.
REFRIGERATOR WHIRLPOOL WRF560SMYW05 Installed all provided parts and ran to test. All ok ice maker gets water flow to it.
Steve G.
DISHWASHER SAMSUNG DMT800RHS/XAA Found that the case break was OK and also did not need the main board spoke to Techline found at the case sensor is out tech to locate part part number DD94 Dash 01006 Adam; schdld next appmnt for 10/18 FRI !
Shawn H.
RANGE GE JGBS23GEV6WH "Checked u and found igniter getting proper voltage (121vac). Drawing 3.3 amps. Gas valve will not open. Unit needs another gas valve. ; ordrng 1 WB19K31 (valve,safety(PW))"
Shaun S.
MICROWAVE LG LMV1680WW "Upon arrival removed and replaced transformer on unit, ran and checked out, unit checks ok"
Shaun S.
REFRIGERATOR LG LSXS26366S/00 "Upon arrival found that imk was not producing ice, tech pulled imk to look for jam found none but upon reinstalling imk unit took off and cycled through, customer to watch unit through rest of day to see if contacted to work if not will call in for replacement, tech gave customer est for repair"
Shawn H.
DISHWASHER MAYTAG MDB8969SDM0 "Upon arrival found left hand side track broken ant welds. Unit will need both tracks. Ran unit in diagnostics to test for error codes and operation. When running unit through diagnostics it began to leak from the left side. Found door seal and sweep damaged. Unit needs tracks, door seal, and sweep. ; ordrng 1 W10300924 (door seal) and 1 W11259785 (track(LH)) and 1 W11259786 (track(RH)) and 1 WPW10497235 (seal)"
Shaun S.
DISHWASHER KITCHENAID KDTM354DSS4 Upon arrival remove and replaced wheels all around bottom basket unit checks ok
Shaun S.
REFRIGERATOR FRIGIDAIRE FRT21HS6JW0 "Upon arrival found that fan motor was not running due to blockage of ice in blade, cleared motor checks out ok"
Kevin M.
REFRIGERATOR WHIRLPOOL GI7FVCXY00 Installed new water valves thawed out reservoir and checks ok
Kevin S.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Upon arrival found freezer temps around 13F and frig around 55F. Unit still not cooling properly.
Kevin S.
WASHER SPEED QUEEN AWN63RSN115TW01 Customer has issues with lid lock not working at times. Replaced lid lock with truck stock. Unit checks ok.; used 1 203504 (LID LOCK) from stock