Local Reviews
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Steve G.
WASHER GE GTW680BSJ4WS Found that the recirculating pump is out. ; ordrd 1 WH23X24175 (recirculation pump a)
Steve G.
WASHER MAYTAG MVWB865GW0 Customer states that the unit will not spin out. Cycled unit and did noticed that the unit was unleveled level up the unit cycled and unit did spin out.
Steve G.
DISHWASHER BOSCH SHP865WF2N/10 Installed new power cord and junction box cycled unit test OK
Steve G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Customer states that the unit is making a vibration noise on the right side. Customer did put his hand on the unit and it did stop. Customer states that it happen before and she put her hand on the right side. Found that the water line was hitting the back of the unit. Adjust water line.
Steve G.
REFRIGERATOR LG LFX25971ST Customer is not making any ice. Tech forced the ice maker to cycle. Customer does need new ice maker that ice maker is aeq36756901. Cost is 196.70. Customer is not going to repair the unit. The main display is NLA
Shawn H.
DRYER MAYTAG MEDB200VQ1 "Checked unit and found it full of lint and vent clogged as well. Cleared unit of lint. All temps are good, thermostats are good. Advised customer to have vent cleaned. Unit needs new lint screen. Seal is worn allowing lint to bypass screen. Will drop off lint screen to customer.; ordrng 1 W10120998 (screen)"
Shawn H.
COOKTOP FRIGIDAIRE FFEC3205LW "Checked unit and found right front switch shorted closed causing run away heating. Element and block are damaged from run away a heat. Other burner have loose connections in the blocks and worn terminals for the burners. The other 3 switches do not regulate the temperature correctly. Doesn't heat past medium even when set on high. Unit needs 4 terminal blocks, infinite switches, and all burners. Collected $75.00 deductible credit.; rqstng P&A on 2 316439802 (element)s and 4 318223408 (terminal block 18")s and 2 318293818 (switch,surface sm)s and 2 318293827 (switch,surface lg)s and 2 5308011964 (surface unit-large)s"
Shawn H.
REFRIGERATOR SAMSUNG RS25J500DSR/AA "Checked unit and found noise coming from freezer evap fan. Removed cover and found ice build up around the fan. Unit is allowing warm air and moisture in from the back wall where the suction lines come in. Added permagum around suction lines and molex terminals. Reinstalled fan, all ok no more noise. Purchase date unknown. House is a rental and tenant did not have receipt."
Shawn H.
DRYER SAMSUNG DV45K6200EZ/A3 "Checked unit and found squealing noise coming from locked up idler puller. Replaced idler, lubed other rollers, ran to test. All ok. Heating fine no more squealing. ; used 1 DC93-00634A (IDLER PULLEY) from stock"
Shaun S.
WASHER GE GTW680BPL0DG "Upon arrival found that lid is locked on unit and will not release, tech tried running and testing unit to get lid to release with no luck. Contacted GE Tech support and spoke to Ray, was told to change lid lock and strike on unit and also needs a software update done to board inside unit; ordrng 1 LIDLOCK and 1 STRIKE and 1 WH98R23015001 (module tl27 update 5)"
Shaun S.
REFRIGERATOR SAMSUNG RS25J500DSG/AA "Tech contacted Samsung concerning issue that keeps occurring on unit, explained problem and what we have done in past, was told that we need to replaced evap cover on freezer side along with new defrost sensor according to tech support, contacted customer and informed him that parts are being ordered; ordrng 1 DEFROSTSENSOR and 1 EVAPCOVERFREEZER"
Shawn H.
WASHER FRIGIDAIRE LAFW3511KW0 "Checked unit and found E41 and E21 codes. E41 code is for a door lock, E21 is long drain. Found pump full of debris. Cleared pump of debris, re-secured door lock because it was loose. Ran to test. All ok. Please mail out invoice."
Shawn H.
DRYER MAYTAG DE410 Checked unit over and found rear rollers vibrating causing noise. Pulled machine apart and lubed rollers. Ran to test all ok. Please mail out invoice.
Shawn H.
EFRIGERATOR GE GFE28GSKJSS Installed all provided parts and ran to test. All ok.
Shawn H.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "Checked unit and found coupler leaking at freezer door. Replaced coupler and ran to test, all ok no more leaks. ; used 1 PPM0408W (5/16 COUPLER) from stock"
Shawn H.
WASHER KENMORE 110.2002201 "Checked unit and it still had water in it. Found F8E3, & F8E1 codes. Codes are for long fill no fill and overfill. Noise is from drain pump. Pulled pump and cleared of debris/sand. Ran pump it is quiet now. Pulled pressure hose to check for blockages, none found. Ran unit on rinse and spin cycle with load set to extra small. Unit filled to proper level. Pressure hose/air dome was blocked with sand not allowing unit to sense level. Advised customer to run a washing machine cleaner. All ok."
Shaun S.
ELECTRIC RANGE FRIGIDAIRE FGEF3036TFG "Upon arrival found that none of the burners or the oven getting hot, tech checked power supply and found when unit was installed they didnÕt wire range the proper way, tech repair wiring to unit, ran and checked all burners and oven, unit checks ok"
Kevin S.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA Upon arrival unit has extreme frost build up and possible overflow issue. Per service bulletin #ASC20170602002 and this model and serial number range need parts kit # DA82-02704A. Talked to Shari about service kit and submit per her for autho.; rqstng P&A on 1 DA82-02704A (KIT PER BULLETIN #ASC20170602002)
Shaun S.
MICROWAVE FRIGIDAIRE FABM3077RFB "Upon arrival found that keypad on right side of door is not working properly, tech unpowered and repowered unit, ran and tested with customer present found that unit is working with all numbers and heating just fine"
Kevin S.
REFRIGERATOR LG LSXS26326S "Unit is leaking water from filter housing, called techline this model automatically will bypass built in without using filter, now unit leaks anytime icemaker calls for water or try to dispense water. Customer has water supply shut off for now. Ordering new filter and housing.; rqstng P&A on 1 ADQ73613401 (FILTER) and 1 ADQ73973201 (FILTER HOUSING)"
Shaun S.
DRYER MAYTAG MEDC500VW0 "Upon arrival tested unit and found dryer has a bad thermal cutout on back side of dryer, tech removed and replaced cutout, ran and tested unit checks ok upon techs departure ; used 1 3392519 (FUSE) from stock"
Kevin S.
RANGE SAMSUNG NE59N6630SS/AA "Upon arrival, unit appears to have a significant scratch on the main front right burner on the cooktop. Unit does not appear to have any thermal crack. Multiple pics taken, cosmetic damage. Took pictures of receipt from best buy. Unit overall all functions appear to work ok. Told customer to contact samsung customer care to see if they are willing to do anything, and to keep an eye on if it somehow is thermal related developing into a crack. Unit checks ok. #4150159813"
Shaun S.
DRYER GE DBXR463EBOWW "Upon arrival removed and replaced slide bearing, slides and drum bearing on unit, ran and checked out, unit checks ok"
Shaun S.
OVEN FRIGIDAIRE FFES3026TSD "Upon arrival removed and replaced eoc and overlay on unit, customer to run and test product, unit checks ok upon techs departure"
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Needs ice maker kit per service bulletin; ordrng 1 DA82-02695A (IMK KIT)
Kevin S.
DISHWASHER WHIRLPOOL WDF330PAHW2 "Upon arrival unit will fill but not wash, tried every wash cycle. Unit is draining properly upon cancel. Wash motor is getting voltage to it but not running. Customer claims unit has not worked since original install date. Maintenance personnel are going to try to get the unit exchanged at Lowes. Gave them our business card, contact us for repair if not able to get exchanged. Unit will need new wash/sump assembly. Per Chris no estimate taken but to write up diagnosis and complete out. Sump and motor assembly #W11025157"
Kevin M.
REFRIGERATOR KENMORE 59679164000 "Def timer not advancing and open bimetal & ice maker is leaking ; ordrng 1 4317943 (icemaker only), rqstng P&A on 1 N/A//////// (DEF TIMER) and 1 WP10442411 (thermostat)"
Kevin S.
WASHER WHIRLPOOL WTW57ESVW1 "Replaced temp switch and timer on unit. Check to make sure hot and cold, are good. Put unit in a light wash cycle, unit is filling, agitating, spin and draining ok. Unit checks ok."
Kevin M.
FREEZER FRIGIDAIRE FFFH20F2QWE Def timer not advancing installed new timer and checks ok; ordrng 1 5304518034 (DEF TIMER)
Brad A.
REFRIGERATOR WHIRLPOOL MBF1958XES4 "Found frost build up in the freezer, found door rails not pulling door closed properly. Ordered new rails.(Authorization#255NPWL); ordrng 2 WPW10120018 (slide rail (frz))s"
Brad A.
MICROWAVE SAMSUNG NQ70M6650DG/AA "Found PCB Control board burned, cooling fan not coming on, cA2 error code.Ordered new PCB Control board. Need oven cart on return.; ordrng 1 DE92-03729P (PCB ASSY CONTROL) and 1 UNKNOWN (MAIN PBA BOARD)"
Kevin S.
WASHER SAMSUNG WF220ANW/XAA01 "Upon arrival put unit in a rinse and spin mode. Unit filled immediately without issue. Unit agitated, spun out and drained. Customer last washed 3-4 rugs in unit, not sure if possibly got off balance and then pcb was confused. Customer had not tried unplugging unit however the power had went off in that section of town the previous day so i believe that reset the board. However as for noise and wobbling issue, units tub bearing is going out, unit is around 9yrs old. Recommended replacement. Collected service call"
Brad A.
REFRIGERATOR WHIRLPOOL WRF555SDHV00 Found ice chute not closing properly. Ordered new ice dispenser chute.; ordrng 1 WPW10353552 (separator)
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT18S6AWX "Install new fan motor and drain. approved by CC; used 1 5303918549 (EVAP FAN MOTOR), and 1 A04520001 (DRAIN FERRULE) from stock"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHS2655PF4 Installed restricted EVAP coil and recharged unit and unit has a full frost pattern and checks ok
Tim R.
WASHER FRIGIDAIRE FWT647GHS1 Checked unit over found that the bearings in the tub had worn out and unit needs new tub assembly and control board. Not worth repairing due to being 20 years old and in rough shape; rqstng P&A on 1 131525500 (shell-rear/brg&gskt) and 1 131618500 (tub (spin)) and 1 131618600 (shell) and 1 131789600 (speed control-ako-)
Kevin M.
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 Installed TSTAT & returning old t-stat
Tim R.
RANGE HOTPOINT RGB745BEH7WH Checks unit over found that the unit needs a new regulator due to opening up immediately. No repair at the moment
Tim R.
WASHER WHIRLPOOL WTW5840BW0 Checked unit over found that the unit sounds like a jet pane in spin and keeps giving an F1 error code which indicates a bad control. Unit also needs inner and outer tub along with gear case due to being ceased to shaft. Normal wear and tear. Not worth repairing due to cost and age of unit. older then 5 years.; rqstng P&A on 1 W10324648(DO) (tub-outer) and 1 W10521298 (spin basket) and 1 W10581552(DO) (cntrl-elec) and 1 W11035747(DO) (gearcase)
Tim R.
REFRIGERATOR GE GSH22JSZBSS Needs door assembly due to no water through door. No repair
Tim R.
REFRIGERATOR FRIGIDAIRE FFSS2614QP0 Checked unit over found that the heater in the icemaker and shorted out and wouldnÍt melt cubes. Replaced ice maker. Checks ok; used 1 241798224 (IMK) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE LGHK2336TF4 Replaced solenoid checks ok
Tim R.
WASHER WHIRLPOOL LXR6232EQ0 Replaced broken lid switch. Checks ok.; used 1 3949247V (LID SWITCH) from stock
Steve M.
RANGE SAMSUNG NE59J7630SG/AA "Display board is scrolling, need new display; ordrd 1 DE07-00129A (DISPLAY)"
Steve M.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Display is missing digits once other parts were installed. Needs main control; ordrd 1 5304509637 (DISPLAY BOARD )
Tim R.
WASHER AMANA NTW4516FW2 Checked unit over found a bad actuator replaced actuator checks ok.; used 1 W10913953 (ACTUATOR) from stock
Tim R.
DRYER SAMSUNG DV42H5000EW/A3 Checked unit over and found unit with only buzz and would not run.Needs motor assembly also needs display due to missing digits. Called Tracy at LoweÍs to get approval for parts so I could fix the unit today. She said it was on economical to repair and she would be putting it in for replacement options
Tim R.
DISHWASHER LG LDT7797BD Checked unit over found that the dispenser wiring had broken. Repaired broken wire checks ok.
Tim R.
DISHWASHER LG LDS5540ST Replaced dispenser due to door not closing. Checks oÍ.; pckd up 1 MCU61861001 (DISPENSER )
Steve M.
WASHER KENMORE 110.270526 Installed new dampers. Washer operating properly.
Steve M.
WASHER SAMSUNG WF405ATPASU/A2 Installed main control and sub PCB to pair up on new software. Washer is operating properly
Steve M.
WASHER SAMSUNG WF42H5000AW/A2 Washer is leaking from rear vent on larger loads. Called Samsung there are no bulletins or revised parts to correct this issue at this time#4150169872
Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Unit is not producing crushed ice. Found ice selector solenoid frozen in the up position. Thawed solenoid. Unit operating ok
Steve M.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Refrigerator not making ice found icemaker bail arm detached. Reinstalled bail arm. checked cycle. Unit is operating properly
Steve M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Refrigerator leaking water on floor found evaporator drain line not secured inside of condensate drain pan reposition hose so that it lays properly inside of the pan
Steve M.
WASHER SAMSUNG WA45N3050AW/A4 Washing machine would not turn on. Found no power at power outlet ran extension cord to power unit on washer is operating properly
Steve G.
DRYER ROPER RED4516FW0 Customer states that the unit is not getting hot at all. Installed new thermo cut off kit. Cycled. Advised customer not to use unit until house vent clean out. ; pckd up 1 3392519 (thermal fuse)
Shawn H.
OVEN SAMSUNG NE58K9430SS/AA Checked unit and found chips in the right front burner and cracks extending outward from chips. Unit needs glass cooktop. Have pics of chips/cracks. Samsung ticket # 4150168743; ordrng 1 DG94-00889B (glass top)
Steve G.
DISHWASHER KITCHEN AID KUDC10FXSS4 Install new main board and consul cycled unit also gave customer helpful tips on using care test OK
Steve G.
REFRIGERATOR KENMORE 365.9762885 Customer states that the noise she was hearing sounded like a jet plane or a lawn mower starting up. Upon time of service call the unit was plugged in just a couple of hours ...Adv customer to take a video of the noise if possible.
Shawn H.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Installed all provided parts. Door closes against door switch properly now. Freezer door is popping when closing. Adjusted and lubed cam closers but this didnÍt help. Unit needs cam closers for freezer door. ; ordrng 1 241856502 (plate-door closer)
Steve G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer states that the unit started leaking after the installer installed the unit. Customer only had the unit less then a week and has not been able to use the unit. Found that the unit is missing a screw and locking tabs that hold on sump assy to the tank. Customer needs sump assy due to the hole for the screw to the locking tab is striped out.
Steve G.
REFRIGERATOR FRIGIDAIRE FFFH17F2QWB Customer states that the unit was thawing out and was warm in the freezer. Customer had unplug the unit for several days and tech had the customer plug into for couple of days prior to coming out. Found that the timer was sticking. Installed new defrost timer. Cycled. ; pckd up 1 5304518034 (DEFROST TIMER)
Steve G.
ELECTRIC RANGE ELECTROLUX EW30ES65GS Customer states that the unit was not being used and started to make a growling noise. She took off the pots off the top and the noise stop. Tech try to recreate that noise. Load test the top with several pots and pans. Turn on the oven at the same time. Could not get the unit to act up at this time. Ask customer to possibly get a video of the noise next time it happens. Took picture of the model serial tag. Hard to read.
Shawn H.
REFRIG/SIDE-BY-S WHIRLPOOL GC3SHAXVS03 "Checked unit and found frost build up along the front. Cleared unit of frost and checked defrost circuit. Circuit is good. Door isnÍt closing properly because cam closers are worn. Customer removing ice bucket removed weight from door allowing it to seal. Unit needs cam closers. ; ordrng 1 2307051 (door closer,fc) and 1 W10132977 (cam-door)"
Steve G.
WASHER SAMSUNG WF45H6300AW/A2 Customer woke up the next morning and noticed water all over the floor. The customer states that the washer was not running at the time only the dryer. Found the water leaking at the pea trap. House hold issue. Advised customer that this is a house hold issue and not a washer issue.
Shawn H.
REFRIGERATOR WHIRLPOOL GI6FDRXXY04 Checked unit over and ice maker isnÍt getting water flow. Checked ice maker valve; ohms out good and when test d with dispenser valve wiring it works. Water line to ice maker is clear and can get air throw it. Ran ice maker to cycle and not getting good voltage to valve. It is intermittent. Unit needs ice maker. ; ordrng 1 W10882923 (icemaker)
Shawn H.
WASHER FRIGIDAIRE EFLW417SIW0 "Checked unit and found error codes E41, & E62. E41 is that the board thinks the door switch is open, and E62 is a water temp too high. All functions work fine in test mode but unit will not complete a cycle. Main control has corrupt software. Unit needs control. Customer to call in if they'd like to repair."
Steve G.
DISHWASHER LG LDF5678ST Customer states that the unit is getting an AE error code. Tech pulled the unit and drain the water standing in the tub. Notice that the drain line was not installed properly and rerouted the drain line. Tech did tilt the washer forward and drain out the water that was sitting at the base of the unit. .reinstalled the unit. Cycled. Did have customer run a couple of cycles before closing out ticket.
Shaun S.
DRYER SAMSUNG DV400EWHDWR/AA Upon arrival found that centrifugal switch is out on motor u have to spin by hand to get motor to run; ordrng 1 DC31-00055H (MOTOR)
Shawn H.
REFRIGERATOR KENMORE 253.6041261 Installed all provided parts. Door closes smoothly now. All ok. Called JJ to run cc on file.
Shawn H.
REFRIGERATOR WHIRLPOOL ET18NKXJN00 Checked unit and found defrost drain clogged. Cleared drain and installed copper wire to help prevent future issue. All ok. Please mail out invoice.
Shaun S.
WASHER KENMORE 110.44832 200R Upon arrival found that welds on back of basket are broken and also has damaged rear bearing in tub along with tearing door boot across the frontLabor to date is $100.00 if not repaired ; rqstng P&A on 1 W10250573 (basket) and 1 W10772617 (tub-outer) and 1 WP8181850 (bellow)
Shawn H.
WASHER MAYTAG MVWB765FW0 Checked unit and found hot water valve stuck open. Replaced valve and ran to test. All ok. No more leaking hot valve. ; used 1 W11165546 (WATER VALVE) from stock
Shawn H.
WASHER SAMSUNG WA476DSHASU/A1 Checked unit and found it not proceeding on to spin because the unit is going out of balance. Checked rebound of dampers; left front has excessive bounce. Unit needs a set of dampers. Customer does not wish to repair at this time.
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Customer claims unit lid will not lock intermittently when starting a new cycle and will have to unplug unit then it will work again. Unit will fill then just sit there and give an L1 error. Upon arrival put unit in a spin only mode, several times and unit locked the lid each time, let it spin for a bit, then cancel,test and lid unlocks without issue. Proceeded to put unit into a rinse and spin, unit filled with water, lid locked and unit agitated and again canceled out and unit drained and unlocked. Checked all wiring connections,checked to make sure latch is not binding and lock is aligned properly. Checked to make sure lid properly closed lever for latch switch mechanism in the back appeared ok. Tried to call techline was on hold for over 30min. Never got through. Checked website for technical troubleshooting... proceeded through all checks for L1 error. Only remaining factor is if moisture is getting into the lock itself. Ordering new lock and li
Kevin S.
DISHWASHER GE GDF650SGJ0WW "Customer claims unit not drying properly. Put unit into a normal wash cycle boost mode, heated dry has upper and lower wash zones. Unit filled, washed, drains without issue. Placed coffee mug rightside up to check upper spray arm ok. Customer claims to use rinse aid. Checked heating element found burnt spot and open. Also no certain vent fan is running properly to release steam during drying process. Collected deductible.; rqstng P&A on 1 WD05X24776 (HEATING ELEMENT) and 1 WD24X20256 (vent fan assm)"
Shaun S.
REFRIGERATOR WESTINGHOUSE FPGS18TAL2 "Upon arrival found that both freezer and fridge door gasket needs replaced in poor shape see as quick pic if needed, gave Matt est for repair declines at this time"
Shaun S.
DRYER MAYTAG MEDX655DW1 "Upon arrival found that start switch has fallen back into panel, tech was able to reinstall switch, ran and tested, unit checks ok"
Shaun S.
REFRIGERATOR WHIRLPOOL ED5KEEXB04 "Upon arrival removed and replaced inlet water valve on unit, reinstalled bottom kick plate, ran and tested unit with water, checks ok upon techs departure"
Kevin S.
DISHWASHER KITCHEN AID KUDS01IJBT0 "Upon arrival found issue with rinse led flashing, powered unit off and on. Unit seems to be latching ok, no other buttons appear to be responding. Unit is 2001 model recommended new unit. Gave estimate on new control board is special order but most parts are no longer available.
Kevin M.
REFRIGERATOR SAMSUNG RF20HFENBBC/AA Unit compressor is locked & would need a dye drier calling AaronÍs -Spoke to John- donÍt want to repair the unit
Kevin M.
REFRIGERATOR KENMORE 10651133210 Damper assy and checked water and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF26HFENDWW/AA Checked unit out inverter brd blinking 3 blinks replaced inverter brd no blinks solid light spoke to Alex at tech line indicated that it is working properly with new inverter brd
Kevin M.
REFRIGERATOR LG LMXS27626D/01 Called LG techline Austin-checked air flow and adjusted temps from 6 down to 0
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Installed new gasket was tore
Brad A.
REFRIGERATOR SAMSUNG RS25H5111SR/AA "Found ice maker not cycling properly during test, installed new ice maker, unit is cycling properly. 1 of 2 units at same house."
Brad A.
DISHWASHER LG LDP6797BD "Found unit not draining, AE Error code staying on, found leak sensor switch stuck on, adjusted sensor, error code went away. Unit is washing properly."
Tim R.
DISHWASHER KITCHEN AID KUDS30IXBL7 Replaced touchpad. Checks ok.
Tim R.
WASHER MAYTAG MVWC416FW0 Replaced actuator. Checks ok; used 1 W10913953 (ACTUATOR) from stock
Tim R.
DRYER - ELECTRIC SAMSUNG DV45H7000EW/A2 "Replaced idler and heater. Checks ok.; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-14486A (ELEMENT) from stock"
Tim R.
DRYER KENMORE 110.9658412 Replaced shorted heater. Checks ok ; used 1 3387747 (ELEMENT) from stock
Tim R.
MICROWAVE FRIGIDAIRE FGMV176NTF "Replaced door switches ch so unit would heat.; used 1 5304509459 (SWITCH), and 1 5304509460 (SWITCH) from stock"
Tim R.
WASHER LG WM1355HW Checked unit over found that the unit needs a new tub assembley. No repair due to the cost.
Steve M.
RANGE GE JBP2DR2WW Oven is not heating properly found short and bake element. Control still tests OKCalled and received authorization for repair; ordrd 1 WB44T10060 (range bake element)
Tim R.
DRYER WHIRLPOOL WED4815EW1 Replaced shorted heater. Checks ok; used 1 279838 (ELEMENT) from stock
Tim R.
DRYER SAMSUNG DV45H7000EW/A2 Replaced idler. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
COOKTOP JENN-AIR CVE4270B Replaced switch checks ok
Tim R.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Replaced icemaker and clips. Checks ok; used 1 DA82-02367A (Y CLIP), and 1 DA97-15217D (IMK) from stock"
Steve M.
WALL OVEN GE PT970SR2SS F9. Cooling fan error. Need to install cooling fan. Need oven cart just in case ; ordrd 1 WB26X10264 (fan kit)
Tim R.
COMPACTOR WHIRLPOOL GC900QPPB6 Checked unit over found door switch wasnÍt engaging due to wire off the back of switch. Reinstalled wire. Necks ok.
Tim R.
REFRIGERATOR KITCHENAID KRFF302ESS01 Checked unit over found vibration coming from condenser fan. Adjusted fan. Checks ok.
Steve M.
REFRIGERATOR FRIGIDAIRE FFSS2615TD0 Installed new auger motor ice dispenser is now working properly
Tim R.
RANGE FRIGIDAIRE FFEW3026TBB Replaced touchpad and control. Checks ok
Steve M.
DISHWASHER KITCHEN AID KDTM354DSS3 Dishwasher not running. Found debris in wash motor. Unit running ok
Steve M.
DRYER LG DLEX3470V Installed new control. Dryer running properly.
Steve G.
COOKTOP THERMADOR PCS364GLUS Customer states that the center burner will not light. Tech did not even get a spark or even gas tot he unit. ; schdld next appmnt for 5/16 THU !
Steve M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Installed new user interface refrigerator operating properly
Steve M.
DISHWASHER WHIRLPOOL WDF520PADM5 Top rack IsnÍt washing properly. Found loose spray arm gasket causing spray arm not to move adjusted and reinstalled spray arm. Dishwasher is operating perfectly
Steve M.
WASHER LG WT7600HWA Normal cycles not filling with hot water. Hot water only cycles for second. Performed factory service test recalibrated washer after resetting controls. Washer operating properly.
Steve G.
DRYER KENMORE 110.6210231 "Customer states that the unit is loud. Installed new left rear roller. Cycled ; pckd up 1 349241T (support,roller)"
Steve G.
RANGE WHIRLPOOL WFC310S0EB1 Installed both left and right door hinge and install both and right receivers test OK
Steve G.
REFRIGERATOR SAMSUNG RS25J500DSG/AA 02 Installed new main board and ice maker ...cycled.
Steve G.
DRYER KENMORE 110.6210231 "Customer states that the unit is loud. Installed new left rear roller. Cycled ; pckd up 1 349241T (support,roller)"
Shawn H.
REFRIGERATOR LG LDC22720ST Checked unit and found door switch intermittently shorting open causing light to not come one. No loose or broken connections. Unit needs door switch. ; ordrng 1 6600JB1010A (door switch )
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Found ice maker fill line frozen. Unit in need of service bulletin kit RF1902. Please order kit. ; ordrng 1 5303918860 (fill tube kit)
Shawn H.
WASHER GE GTW460ASJ8WW "Checked unit and found error codes 9, 31, 3 , 29, 27, 26, 28, & 19. Ran diagnostics and found unit not to be sensing lock input. Unit needs lock assembly. ; ordrng 1 WH01X27954 (lid lock quick relea)"
Steve G.
REFRIGERATOR SAMSUNG RF323TEDBBC/AA "Customer states that the unit is still acting up. Customer had another company out and replace several thing in the freezer section. Last time out was the tech replace that main board, inverter board and display due to what the customer has stated. Customer states that the unit thaws out the works for several days. Customer did take several pictures of the freezer back wall and tech did attach.When tech was out the unit was working fine. The unit was in good working condition. NO error codes came up in the display. Service quick was out 4 times prior, and replaced several items. David techline. Stated that possible that water is getting trap inside the cabinet, causing moisture inside the unit causing frosting. If that is the case then techline said that the unit is not repairable. Elaine at NEW Jeff at NEW techline. Asurion. Per Jeff they are deeming the unit no repairable. CRM 113095669Customer to receive a call next couple days."
Shawn H.
WASHER SAMSUNG WF42H5200AP/A2 Checked unit and found se error code. Pulled pump screen and found filter full of debris. Cleared unit of debris and ran to test. Drain pump is good. Found front door boot clamp broken and not secured. Unit needs door boot clamp. ; ordrng 1 DC97-04973B (boot clamp)
Steve G.
WASHER SAMSUNG WF455ARDSWR/AA Customer states that the unit started to smoke and found rubber in the tub. Customer needs at tub job. Verbal est of 1100-1200. Customer not repairing.
Steve G.
DISHWASHER BOSCH SHP65T55UC 07 "Installed new main board, and soap dispenser assy. Cycle unit."
Steve G.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Customer states that the unit is not making ice. Found that the fill tube is frozen up. Thawed out fill tube. Cycled.
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR Customer the the unit unplug so tech could work on the unit. Tech installed new ice maker assy. and clips. Sealed up the entire ice room. Installed new heater in the refrigerator section and installed new evap cover. flush out the defrost drain line. Installed new main board. Cycled unit.
Shawn H.
REFRIGERATOR KITCHEN AID KSRA25CNBL00 Checked unit and found lower cam closer worn causing door to not close properly and to open when freezer door is closed hard. Unit needs cam closers. If scheduling after Wednesday need to wait to hear from customer as they are leaving town for the rest of the week. ; ordrng 1 WP2182179 (cam-door) and 1 WPW10329686 (cam-door)
Shawn H.
DISHWASHER WHIRLPOOL DU1055XTVS1 Installed all provided parts. All ok.
Shawn H.
DRYER MAYTAG MDE9700AYW "Checked unit and found thermal fuse shorted open for motor. Unit had large amount of lint built up in bloater housing. Cleared unit of lint, installed new thermal fuse and ran to test. All ok. Unit heats and runs fine. Advised customer to have exterior vent cleaned ASAP. Please mail out invoice.; used 1 WP35001087 (THERMAL FUSE ) from stock"
Shaun S.
REFRIGERATOR GE TPX24BPBJ BB Found that water line from imk fill spout to water valve is broken needs replaced ; ordrng 1 WR17X11349 (tube plastic)
Shawn H.
DRYER SAMSUNG DV45H6300EG/A3 Checked unit and found idler pulley broken causing no tumble/no dry. Replaced idler and ran to test. All ok. Unit heats and tumbles fine. Collected deductible by cash. $100.00.; used 1 DC93-00634A (IDLER PULLEY) from stock
Kevin S.
ICEMAKER WHIRLPOOL WRF555SDFZ02 "Upon arrival was able to get icemaker to dispense ice each time. Checked ice chute again and open and closing of dispenser flap sealing each time. Pulled out icebucket, was seated properly. Checked over ice cubes only thing of note was some cubes 3 and 4 together. Called tech line gave me troubleshooting steps, and for the ice in numbers they said that was normal to help with harvest by design. Checked to make sure icemaker was seated properly and no noticeable cracks or issues. Was told to check condenser coil make sure it wasnt too dirty and appeared clean. Only other thing noted is that the unit appears to harvest ice quite frequently and did it 3 times while there. Customer doesnt use much ice so i assume maybe the bucket is over filling and then causing an issue with dispensing then jamming. Ordering a new icemaker unit.; rqstng P&A on 1 WPW10300024 (icemaker)"
Shawn H.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Checked unit and found ice maker stuck in the dump position. Ran diagnostics and ice maker wonÍt cycle and is not sensing bucket. Replaced switch and ice maker. Ran to test. All ok. Ice maker is under a part warranty.
Shaun S.
WASHER SPEED QUEEN AWN63RSN115TW01 "Removed and replaced control on unit, ran and checked out, unit checks ok upon techs departure"
Kevin S.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWD "Upon arrival unit was plugged in and not cooling. Some items had been removed others still inside. Customer claims first noted issue saturday. Removed evap cover, no frost pattern however layer of ice in bottom and drain was closed possible defrost issue. Cleared ice and steamed drain ok. Evap,fan is not running, Checked compressor is not running and cold to touch, watt meter only drawing amperage from lights, checked thermostat control setting, moved off then back to coldest. Compressor never tried to come on. Checked ohm reading of thermostat across all settings showed OPEN. Suspect thermostat/cold control is bad, possible defrost timer acting up will get along with compressor relay.; rqstng P&A on 1 297259515 (controller RELAY) and 1 5304513033 (COLD CONTROL) and 1 5304518034 (DEFROST TIMER)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 ItÍs a no cool situation
Shaun S.
DRYER HOTPOINT HTDX1000E0WW Upon arrival found that unit has a defective fuse and will not power up customer to replace fuse unit checks out ok
Shaun S.
WASHER MAYTAG MVWX655DW1 "Upon arrival found that unit was not putting cold water into machine due to inlet screen on valve blocked over with rust, pulled screens from valve cleaned and reinstalled, unit checks ok"
Kevin M.
REFRIGERATOR WHIRLPOOL ED5JHEXTB00 "T-stat isnÍt opening properly and EVAP fan motor is intermittent; rqstng P&A on 1 4389144 (motor,evap.fan) and 1 WP2198202 (thermostat)"
Shaun S.
REFRIGERATOR FRIGIDAIRE LFHT1513LW9 "Upon arrival found that evap fan motor was not running on unit, removed and replaced fan motor, ran and checked out unit, checks ok upon techs departure; used 1 242077702 (EVAP MOTOR) from stock"
Kevin S.
FREEZER FRIGIDAIRE LFFH20F3QWC "Door not sealing correctly, frost buildup in top middle area. Used light inside to show light coming through. Used hair dryer, and scraper to work the seal into place. Then took pics, also put bead of silicone in channel to help hold outer part into place. Took more pics all around door seal. Garage floor naturally sloped to center, no foot adjustment, recommended shimming the front slightly. Unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Installed fresh food fan assembly was frozen up and re-ordered gasket was wrong color need black right fresh food door gasket; rqstng P&A on 1 ....... (TRY FF DOOR GASKET BLACK)
Kevin S.
RANGE FRIGIDAIRE FEF368GQA "Found old bake element broken in two. Replaced part, put unit into 350 bake mode. Unit checks ok.; used 1 316075103 (BAKE ELEMENT) from stock"
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA Ff fan assy is locked up and needs repaired per IMk service bulletin; rqstng P&A on 1 DA82-02704A (IMK KIT) and 1 DA97-12608A (FF FAN ASSY) and 1 DA97-14474C (BUCKET)
Kevin S.
REFRIGERATOR LG LSXS26386D "Customer has had unit since May 2018 but only until about April 2019 have they first hooked water line up to unit. When icemaker is set to ñONî the unit will dispense water out of water dispenser onto the floor instead of in ice tray. Called techline, they said this was a common issue with these models as the main water line is swapped incorrectly at the water valve at the assembly in the back from factory. Swapped the 2 5/16î lines and tested for any leaks. Unit checks ok."
Brad A.
REFRIGERATOR BO SAMSUNG RF30HBEDBSR/AA "Found ice maker frozen, not cycling properly. Ice room frosted up. Installed new ice maker and y clip assembly. Unit checks ok.; ordrng 1 DA82-02367A(TS) (Y CLIPS) and 1 DA97-15217D(TS) (ICE MAKER)"
Brad A.
DISHWASHER BOSCH SHX33RF5UC/64 "Unit is leaking from water valve. need valve (00622058).Was instructed to email Bosch with the diagnosis. I am waiting for a response from Bosch, ; schdld next appmnt for 5/14 TUE !"
Kevin M.
REFRIGERATOR SAMSUNG RF197ACBP/XAA Called AHS -Art- wiring in the cabinet shorting out causing the unit not to cool non repairable AHS - will contact customer within 2-3 auth 1ARTM
Brad A.
REFRIGERATOR SAMSUNG RF18HFENBSR/US "Freezer is frosting up, talked to Techline, unit needs leak kit and new defrost sensor. Samsung ticket# 4150156896; ordrng 1 DA32-00024V (DEFROST SENSOR) and 1 DA82-01415A (LEAK KIT)"
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Installed parts At auger was stripped out needed to rebuild housing assembly; pckd up 1 242305201 (housing cover)
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed parts and took pictures of ice bulletin
Tim R.
REFRIGERATOR FRIGIDAIRE FFHX2325TP0 Replaced ice bucket due to broken teeth. Checks ok; ordrng 1 241860803(TS) (ice container asm)
Brad A.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 "Installed new evaporator fan motor, unit is cooling properly. All operations test ok."
Tim R.
REFRIGERATOR SAMSUNG RF22K9581SR/AA "Unit needs evaporator covers and main control.; rqstng P&A on 1 DA94-03040A (CONTROL BOARD) and 2 DA97-13001B (EVAPORATOR COVER)s, states that autho needed"
Brad A.
REFRIGERATOR SAMSUNG RF22M9581SG/AA "Installed new ice maker assembly, unit checks ok."
Tim R.
DISHWASHER LG LDF7774BD Replaced lower rack assembly due to broken rack. LG covering rack because unit is less then two years old. Talked with customer and we are just dropping off rack when it comes in. ; ordrng 1 3751DD1001C(TS) (LOWER RACK )
Tim R.
MICROWAVE GE DVM1950DR1WW Checked unit over found that after installing part it had shorted out the magnetron again. Found that the mag tube was piting and coating had worn off. Talked to Jennifer with NSA and we are removing al parts but magnetron and returning and just billing for the one part. SheÍs sending info to CC.
Tim R.
DRYER MAYTAG MDE9206AYW "Checked unit over and found rollers and Idlers is completely worn out and grinding. Unit was ran for several weeks while it was squealing and grinding. Customer said unit got harder and harder to start due to the drag put on it by the idlerÍs and rollers. It eventually burned out the motor and the motor wonÍt start; rqstng P&A on 2 12001541VP (support- q)s and 1 33001790 (wheel,blower) and 1 33002795 (motor-drve) and 1 6-3700340VP (IDLER), states that autho needed"
Tim R.
DISHWASHER KITCHEN AID KUDS01FLBL3 Adjusted door seal so that door would close properly and not bind up. Checks ok.
Tim R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced drain pump due to not draining out the water. Checks ok; used 1 W10876537 (DRAIN PUMP) from stock
Tim R.
WASHER WHIRLPOOL WFW9200SQA12 Checked unit over found that the unit had something work its way between the the drum and outer tub. No repair.
Tim R.
RANGE KENMORE 790.78902 Replaced ignitor due to long preheat time in upper oven. Checks ok.; used 1 5303935066 (IGNITOR) from stock
Steve M.
RANGE SAMSUNG NE595R0ABBB/AA Oven is overheating and will not shut off. Recommend main control and new temp probe. Both front dual elements cycle and sometimes will only stay on high. Cannot cook on low. Need both front elements and corresponding infinite switches; rqstng P&A on 1 INFINITESWITCH (FAR LEFT ) and 1 INFINITESWITCH (FAR RIGHT) and 1 LFELEMENT and 1 MAINCONTROL and 1 OVENPROBE and 1 REFELEMENT
Tim R.
REFRIGERATOR AMANA ACD2234HRS Replaced icemaker due to leak. Checks ok; pckd up 1 D7824706Q (ice maker)
Tim R.
WASHER WHIRLPOOL WTW8500DC0 Replaced display due to no power. Checks ok; pckd up 1 W11025585 (panel-cntl)
Steve M.
REFRIGERATOR FRIGIDAIRE FFSS2615TD0 Ice dispenser wonÍt work. Found seized auger motor; ordrd 1 242221501 (motor-auger)
Tim R.
DISHWASHER KITCHENAID KDFE104DSS0 Replaced dispenser and control. Checks ok; pckd up 1 W10854215 (cntrl-elec) and 1 W11032769 (dispenser)
Tim R.
DISHWASHER LG LDF5545ST Replaced racks and control panel. Checks ok
Steve M.
REFRIGERATOR FRIGIDAIRE FFHT1821QB1 "Freezer is completely frosted over door seal warped not sealing properly, evaporator fan blade is broken. Unit is not going through complete defrost defrost harness for heater connections have come out of molex,Will not secure. Unit keeps cycling fan on and off. Will not stop. Need control box.; ordrd 1 242193209 (gasket-frzr door) and 1 242213501 (harness) and 1 242219302 (fan blade) and 1 5304507171 (control box)"
Steve M.
DRYER FRIGIDAIRE FFLE3900UW0 Dryer runs loud for a second then shut off. Found drive belt off motor pulley causing motor to over heat. Re installed belt. Unit running ok.
Steve M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Freezer section freezing well below zero and refrigerator section in the high 40s. Found in Temperature blend door not responding properly found a loose wiring in Molex connector. Adjusted wiring position blend door started operating properly through diagnostic activation. Refrigerator is operating OK
Steve M.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Icemaker still frosting over. Another COD service was just out and did the service bulletins less than a month ago. Recommend contacting servicer
Steve G.
DISHWASHER KITCHEN AID n/a Customer states that no power to the unit. Tech did check power to the unit at the junction box and did not get any power. Tech did hook up a cheater plug to the unit and was able to get power to the inline fuse and power was coming out of the fuse. Notified Rob and he approved the repair. ; ordrd 1 W10380685 (cntrl-elec) and 1 W10481130 (panel-cntl)
Steve M.
DISHWASHER SAMSUNG DW80K7050UG/AA LC error code. Main wash motor is leaking. Customer declined. Repair. Parts too expensive.
Steve G.
DISHWASHER BOSCH SHP865WF2N/10 Customer states that the unit will not power up. Tech removed the junction box cover and noticed that he wire where burn up; ordrng 1 1111 (POWER CORD ASSY. )
Steve M.
WASHER WHIRLPOOL WFW92HEFW0 F3 E1 error. Replaced pressure sensor.; used 1 W10448876 (SWITCH) from stock
Steve G.
DRYER SAMSUNG DV45K7600EWA3 01 Customer states that the unit is loud. Found that the idler pulley was out. Installed new idler pulley. Cycle; ordrng 1 dc93-00634aTS (IDLER PULLEY )
Steve M.
DRYER ROPER RED4516FW0 Dryer not heating found open high limit thermostat on heater housing. Installed new thermostat. Dryer checks out OK; used 1 279816 (FUSE) from stock
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW6 "Fresh food section is warm. Found evaporator fan not running, removed cover and found harness tied up in fan blade. Re-position harness in refrigerator is blowing air properly and cooling."
Steve M.
WASHER WHIRLPOOL WTW5840BC0 "Washer will not agitate. Found stripped splutch gears due to worn actuator. Replaced both parts. Washer working ok.; used 1 W10006355 (ACTUATOR), and 1 W10721967 (SPLUTCH) from stock"
Shawn H.
RANGE THERMADOR PODMW301J/01 Secured unit flush to cabinets. Ran to test. All functions are good and unit is quiet. All ok.
Shawn H.
REFRIGERATOR WHIRLPOOL ET16AKXMWR0 "Checked unit and found noise coming from locked up evap fan motor. This is why we have weak cool in the fresh food section. Door seal is deformed allowing cool to escape. Rear of machine has frost build up along the heat exchanger. Evaporator has poor frost pattern across it. Unit has a restriction in the evaporator. Evaporator is NLA. Unit would need evaporator, drier, compressor, evap fan, and door seal. Called Rob Pilder and lvm.; rqstng P&A on 1 2188445 (door gasket ) and 1 482731 (motor,evap.fan) and 1 942866 (evaporator(NLA)) and 1 W10439652 (compressor) and 1 W10843121 (filter dryer)"
Steve G.
FREEZER WHIRLPOOL WRT311FZDW00 Customer states that the unit refrigerator door is not sealing properly. Adjust the door hinge and shim up the door.
Steve G.
WASHER LG WT7100CW Installed new drain pump. Cycle
Steve G.
WASHER WHIRLPOOL LSB6200KQ1 Customer states that the unit is not spinning out as well. Tech started up the unit and was able to hold the wash but in spin. Customer needs gear case and basket drive. Customer is not going to repair the unit.
Shawn H.
RANGE FRIGIDAIRE FEF380MXDCA "Checked unit and found relay on board shorted open. Checked bake and broil elements, they are testing good, all burners work. Unit needs main board and overlay. ; ordrng 1 316207529 (clock/timer) and 1 316220805 (overlay)"
Steve G.
REFRIGERATOR SAMSUNG RF266AEWP/XAA Customer states that the freezer is not cooling. Tech removed the freezer back wall notice that the customer has a restriction. Customer is not going to repair the unit.
Shawn H.
REFRIGERATOR WHIRLPOOL ET1CHEXVQ01 "Checked unit; found defrost drain clogged and evap fan inop. Cleared drain. Fan is getting 118vac but wonÍt run. Fan has a dead short inside the motor. Defrost circuit is good, good frost pattern. Unit needs evap fan. ; ordrng 1 2315539 (fan motor)"
Steve G.
REFRIGERATOR FRIGIDAIRE FFGH2611LWA Customer states that the unit is leaking. Found that the filter in the unit was.cracked. Tech has a by-pass filter and did check with the by-pass filter. Check oh.
Steve G.
DRYER MAYTAG MEDX655DW1 Customer states that the unit will not start. Found two fuses where blown and the vent goes straight out the back. Installed new thermo cut off and thermal fuse. Noticed that when plug back in the heater would not shut off. Installed new heater. Cycled unit test okay ; pckd up 1 WP279816 (THERMAL CUT OFF) and 1 WP279838 (HEATING ELEMENT) and 1 WP3392519 (thermal fuse)
Shawn H.
WASHER LG LDF5545ST Checked unit and getting erratic operation from control. Resetting breaker sometimes work but doesnÍt most of the time. Lights will change on its own and some buttons are inop. Unit falls under service bulletin for buttons not operating correctly. Issue is from moisture getting into control and shorting. Control was replaced under warranty once but wasnÍt replaced with and updated version. verified this with LG tech line. Upper and lower racks are rusting due to worn coating. These are covered under 5 year parts. Verified this with LG tech line. Part is covered under 5 year labor for racks and electronic control. See picture of owners manual. ; ordrng 1 LGAGL75172610 (panel cntrl) and 1 MGR62422102 (lower rack) and 1 MGR62422303 (upper rack)
Shaun S.
DRYER LG DLEX8000W Upon arrival and installing board found that we also have a problem with thermostat on side of element needs replaced ; ordrng 1 THERMOSTATONELEMENT
Shaun S.
DISHWASHER BOSCH SHX46A07UC/21 Upon arrival found that unit has a defective control board ; ordrng 1 496013 (control unit)
Shawn H.
DRYER WHIRLPOOL WED9200SQ0 "Checked unit and found it heating fine. Ran unit on normal and timed dry; heater cycles fine in both. Customer stated that clothes came out wet still. Pulled vent to check for blockages, vent is clear. Cannot duplicate concern of no heat. Possible relay not closing on the board but unable to verify. Please mail out invoice."
Shawn H.
WASHER SAMSUNG WF45N5300AW/US "Checked unit and found 4C, dC codes. 4C is a water supply error and dC is a door error. Ran diagnostics and unit is not getting hot water. Door lock works fine. Supply is good. Checked and found loose connection at hot water valve. Re-secured and ran to test. All ok. Samsung ticket # 4150143029"
Shawn H.
DISHWASHER BOSCH SHSM63W52N/11 "Checked unit and smell is still present. Customer ran Affresh(like previously suggested). Ran 4 times and odor is still present. Called Bosch tech line again. Spoke with John. He suggested we check the rinse aid setting. Unit was set at second highest rinse aid setting. This can cause our slimy feeling on the dishes and an odor. He had me check the drain hose installation, installed correctly. He suggested to run another cleaner and leave door propped open. Advised customer of rinse aid setting and to leave door propped open. Customer is going to run and monitor."
Shawn H.
REFRIGERATOR WHIRLPOOL GI6FDRXXY04 Checked unit and found water flow very very weak. Removed filter and installed bypass plug. Water flows fine to ice maker and dispenser. Filter is bad. Customer stated that it is a new filter and the second one theyÍve tried with same issue. Advised customer to have softener checked. It may be sending hard water into filters causing clog.
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHS2655PF4 "Took temperature readings customer claimed both freezer and fresh food section were warm. Temp reads of fresh food section unit was around 38-41 degrees. Freezer section was up to 22 degrees. Plugged in watt meter unit pulled up to 150w at first turn on, then settled down to around 80w. Compressor is very warm, condenser felt room temp condenser fan is running properly. Readings on display read 28 in freezer and 37 in frig. Unit still had some ice cubes in bucket. Removed bottom evap cover found top half frosted bottom half completely clear no frost. Either have a restriction or low charge; rqstng P&A on 1 5303918284 (evaporator KIT) and 1 5303918358 (filter-drier w dye)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2869LF4 "Customer was getting an SYEF error, cooling fan not starting. Checked temps ok in freezer and frig section. Noticed ice/frost buildup below ice compartment around drain area. When removing ice bucket it was extremely full and when pulled out a layer of cubes fell in the compartment as if the icemaker continued o make ice but not stop. There was ice in the tray and when removing ice compartment looked as if water was splashing and going across the top of the unit into the air handler itself causing the error and causing the ice, frost buildup below. installation looked fine, suspect issue with icemaker itself. Customer said he does not wish to repair or put any more money into the unit as it has had multiple issues since new, said they will shop for a new unit. no repair."
Kevin S.
DRYER ELECTROLUX EFME617SIW0 "Customer unit is squealing and vibrating abnormally. Found unit idle pulley needs replaced, also caused damage to belt. Also found some flat spots on rollers.; ordrng 4 134715900 (roller)s and 1 134719300 (belt) and 1 134793500 (idler arm)"
Shaun S.
WASHER ROPER RAS7133RQ3 "Upon arrival found that connection to lid switch was not connected properly and causing unit not to spin or agitate tech repaired unit, ran and checked out"
Shaun S.
WASHER KENMORE 110.2091299 Upon arrival found that unit has a bad transmission customer elects to replace unit instead of repairing
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHG2251TF0 Fan is intermittently running ordered new fan & main brd; ordrng 1 5304510311 and 1 809069201 (motor)