Near Dayton, OH 45414
Shawn H
Job Details: 09/15/2020
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Installed all provided parts. Advised customer to dispose of first full ice bucket and that bucket should be full in 36 hours. All ok.
Near Englewood, OH 45322
Shaun S
Job Details: 09/15/2020
REFRIGERATOR KITCHEN AID KRMF706ESS00 "Upon arrival found that unit had a jammed ice cube causing unit no to cycle through properly, cleared imk, ran and checks out ok"
Near Hollansburg, OH 45332
Kevin
Job Details: 09/15/2020
WASHER MAYTAG MVWC415EW2 "Customer claims unit not agitating? Put unit into diagnostics mode, no error codes, however unit did not sound as if it agitated, unit will fill, drain and spin out. Inspected shift actuator and splutch. Replaced both parts from truck stock, unit appears to be functioning ok. Told customer to monitor if still having issue, next suggestion would be replacing the transmission.; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Near Dayton, OH 45424
Kevin
Job Details: 09/15/2020
REFRIGERATOR BO SAMSUNG RF263BEAESG/AA Install new dyed dryer and recharged unit; used 1 DA81-06006A (DRIER FILTER) from stock
Near Ludlow Falls, OH 45339
Steve
Job Details: 09/15/2020
RANGE SAMSUNG NE59M4310SS/AA Spoke with Janette @ Lowe’s. We are unable to service this product due to the conditions of the unit
Near Dayton, OH 45424
Brad Anders
Job Details: 09/15/2020
OVEN WHIRLPOOL WFE540H0EB0 "Deductible 100. Found bake element open, installed bake element. Unit checks ok."
Near Liberty Township, OH 45044
Steve G
Job Details: 09/15/2020
WASHER GENERAL ELECTRIC GTW680BPL2DG Found massive amounts of oil on a base installed new pulleys belt shifter washers gear case and motor, test , unit test OK
Near Huber Heights, OH 45424
Brad Anders
Job Details: 09/15/2020
WASHER SAMSUNG WV60M9900AV/A5 "Found fabric softener dispenser not draining properly, repositioned water line and dispenser reservoir, unit is working properly. All operations test ok."
Near Waynesville, OH 45068
Steve G
Job Details: 09/15/2020
DISHWASHER GENERAL ELECTRIC GDT695SMJ2ES Unit is in the basement and 2.5 years old. It is the customer primary unit. Did check the reset able fuse. Customer did not have any jet dry in the unit. Customer did advise that they have been having issues since they purchase the unit. Did advise them it will take several times for the jet dry
Near Dayton, OH 45417
Shawn H
Job Details: 09/15/2020
DISHWASHER BOSCH SHEM3AY56N/01 Installed all provided parts and ran to test. All ok.
Near Dayton, OH 45415
Shawn H
Job Details: 09/15/2020
DISHWASHER FRIGIDAIRE FFID2426TD2A Upon arrival customer stated that unit won’t start and door isn’t lining up. Unit won’t start because the door latch isn’t catching. Door latch isn’t catching because door is loose on the left side at hinge. Tightened up hinge bolt and door is closing properly. Issue was from previous repair. Tech didn’t get door hinge tight when reassembling. All ok. No deductible collected since this is a recall.
Near Tipp City, OH 45371
Shawn H
Job Details: 09/15/2020
REFRIGERATOR FRIGIDAIRE FGHB2868TD1 Installed all provided parts and advised contractor to monitor. All ok.
Near New Lebanon, OH 45345
Shaun S
Job Details: 09/15/2020
RANGE LG LRG3081ST Reset the control, all operations check ok .
Near Dayton, OH 45406
Shaun S
Job Details: 09/15/2020
REFRIGERATOR GE TBF15SMC "Removed and replaced parts on unit, ran and checked out, unit checks ok upon techs departure"
Near Englewood, OH 45322
Shaun S
Job Details: 09/15/2020
RANGE SAMSUNG NE59J7630SS "Removed and replaced display board on unit, ran and checked out, unit checks ok"
Near Dayton, OH 45420
Kevin
Job Details: 09/15/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Reset the defrost cycle to 1-17 per Samsung
Near Dayton, OH 45406
Kevin
Job Details: 09/15/2020
REFRIGERATOR GE GSE25GGHJCBB Found icemaker was not plugged in from previous work order no deductible correct
Near Trotwood, OH 45426
Kevin
Job Details: 09/15/2020
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Install new main control board and checks OK
Near Jamestown, OH 45335
Kevin
Job Details: 09/15/2020
REFRIGERATOR SAMSUNG RF268ABRS/XAA Called samsung Pedro-ref#7003947520- non repairable calling Lowest-Johnny-ref #1-37649100481
Near Medway, OH 45341
Steve
Job Details: 09/15/2020
REFRIGERATOR SAMSUNG RF263BEAESG/AA "Cannot engage icemaker fan. 40E Unit will not run. Recommend new auger assembly and updated water filter housing. Base of icemaker room as a solid sheet of ice and there is dripping from the auger assembly causing the fan not to properly circulate. Unit is five years old in the main kitchen; rqstng P&A on 1 DA97-12540G (AUGER) and 1 DA97-12661A (WATER FILTER HOUSING), states that autho needed"
Near Troy, OH 45373
Steve
Job Details: 09/15/2020
WASHER SAMSUNG WF42H5000AW/A2 Main PCB needs replaced causing door to lock when the unit is finished with recycle customer cant get clothes out; ordrng 1 DC92-01803D (MAIN CONTROL )
Near Belle Center, OH 43310
Steve
Job Details: 09/15/2020
REFRIGERATOR/TOP GENERAL ELECTRIC GFE28GSKHSS Unit is not cooling due to faulty compressor overload. Replaced compressor overload start mice. Unit start up running at .8 A; ordrng 1 WR08X21100 (refrigerator overload (TS))
Near West Liberty, OH 43357
Steve
Job Details: 09/15/2020
RANGE SAMSUNG NX58M6630SS/AA Keypad is unresponsive; ordrng 1 DG34-00045B (TOUCH PAD)
Near West Liberty, OH 43357
Steve
Job Details: 09/15/2020
DISHWASHER BOSCH SHXM98W75N/10 E25 error. Drain error. I can hear the drain pump cycle twice and pump water into the garbage disposal. More than likely the main control needs to be replaced which has a five year factory warranty customer is looking for a receipt. Once customer contacts us please order drain pump and main control
Near Beckett Ridge, OH 45069
Steve G
Job Details: 09/15/2020
DISHWASHER FRIGIDAIRE LFID2426TF3A Top rack keeps falling off. Found wheel was broken. ; ordrd 1 154767502 (roller assembly;)
Near Centerville, OH 45458
Steve G
Job Details: 09/15/2020
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Unit is not cooling. Found that the unit is not going into defrost mode..; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (REFRIGERATOR BACK WALL WITH FAN. )
Near Springboro, OH 45066
Steve G
Job Details: 09/15/2020
DISHWASHER KENMORE NO TAG Customer states that the unit is leaking and had loosen up one of her floor tiles. Husband did remove the unit to see if he could see where the leak is coming from. Unit is about 8 years old in kitchen. Unit does not have a model/serial tag. Did do load test and the unit did fill up the cups. Soap dispenser is not opening. Soap dispenser and timer are needed. Customer complaining about how loud it is. ; saved tckt
Near Beckett Ridge, OH 45069
Steve G
Job Details: 09/15/2020
DISHWASHER FRIGIDAIRE LFID2426TF3A Top rack keeps falling off. Found wheel was broken. ; ordrd 1 154767502 (roller assembly;)
Near Clayton, OH 45315
Shawn H
Job Details: 09/15/2020
DISHWASHER BOSCH SHP65T55UC/02 Upon arrival found unit still won’t drain. Removed sump and found drain pump lid missing. Customer does not have and did not see any loose piece. Unit won’t drain properly without cover. Tech to pick up in am and return to install. ; ordrd 1 611322 (lid)
Near Vandalia, OH 45377
Shaun S
Job Details: 09/15/2020
WASHER GE WLSR2000G3WW "Removed and replaced timer on unit, knob is starting to get worn out also needs to be replaced ; ordrng 1 WH01X10310 (washing machine knob)"
Near Dayton, OH 45403
Shaun S
Job Details: 09/15/2020
DISHWASHER SAMSUNG DMT400RHS/XAA Upon arrival found that unit is in need of a new case break sensor and and new case break ; ordrng 1 CASEBREAK and 1 CASEBREAKSENSOR
Near Versailles, OH 45380
Kevin
Job Details: 09/15/2020
REFRIGERATOR FRIGIDAIRE FPBS2778UF6 "Customer has issue where icemaker is leaking. This is causing ice build up on left hand track and bottom. Also issue getting door to shut properly. Will replace icemaker, also noted adjusted door seal too. See notes.; ordrng 1 241798233 (ICEMAKER)"
Near Greenville, OH 45331
Kevin
Job Details: 09/15/2020
WASHER GE GFW850SSN0WW "Customer had recorded some videos of the problem. Called techline they said there is a service bulletin HL03-20 about this problem, need to order parts per tech.; ordrng 1 WH01X29631 (SUPPORT) and 1 WH22X29549 (USER INTERFACE BOARD)"
Near Greenville, OH 45331
Kevin
Job Details: 09/15/2020
MICROWAVE FRIGIDAIRE FGMV176NTD Customers right hand side led board will turn on but is not as bright as left hand side on either high or low setting. Need new led board. ; ordrng 1 5304499540 (lamp assembly)
Near Dayton, OH 45406
Kevin
Job Details: 09/15/2020
REFRIGERATOR SAMSUNG RF217ACPN/XAA Fresh food fan is out will need replaced per error code 102.07; ordrng 1 DA97-11823A (coverN ASSY)
Near Dayton, OH 45459
Kevin
Job Details: 09/15/2020
UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0 EVAP fan is not operating ordered new fan motor ; ordrng 1 5304523741 (FAN MOTOR )
Near Xenia, OH 45385
Kevin
Job Details: 09/15/2020
REFRIGERATOR GENERAL ELECTRIC GSH25KGRECC "Unit not defrosting properly needs new main brd and def heater; ordrng 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost) and 1 WR55X10942P (BRD)"
Near Xenia, OH 45385
Brad Anders
Job Details: 09/15/2020
OVEN WHIRLPOOL WFE320M0ES2 "Found control not sending proper voltage to bake or broil elements, found thermal fuse open, needs thermal fuse and control. Located in the kitchen, manufactured 6/2019.; rqstng P&A on 1 W11122560 (cntrl-elec) and 1 WP3196548 (fuse-thrml)"
Near Springfield, OH 45505
Brad Anders
Job Details: 09/15/2020
OVEN WHIRLPOOL WFE301LVS "Found control not sending voltage to bake element, ordered control and fuse. Located in the kitchen manufactured 8/2011.; rqstng P&A on 1 W10271747 (cntrl-elec) and 1 WP3196548 (fuse-thrml)"
Near Dayton, OH 45434
Tim
Job Details: 09/14/2020
REFRIGERATOR KITCHEN AID KRFC400ESS01 Replaced icemaker. Checks ok
Near Sugarcreek Township, OH 45440
Tim
Job Details: 09/14/2020
WASHER MAYTAG MVWB835DW1 Replace parts listed tested checked OK. Covered by warranty. Showed customer cracked magnet
Near Centerville, OH 45459
Tim
Job Details: 09/14/2020
WASHER MAYTAG MVWC565FW1 Replaced parts listed check ok
Near Dayton, OH 45458
Tim
Job Details: 09/14/2020
REFRIGERATOR SAMSUNG RF24FSEDBSR/AA Replaced start device and icemaker. Checks ok; used 1 DA97-13718C (ICE MAKER) from stock
Near Dayton, OH 45420
Tim
Job Details: 09/14/2020
WASHER WHIRLPOOL NO MODEL 9/11/20 Replaced agitator. Unit checks OK
Near Dayton, OH 45420
Tim
Job Details: 09/14/2020
WASHER WHIRLPOOL NO MODEL 9/11/20 Cleared debris from agitator and tightened down. Checks ok
Near Bellefontaine, OH 43311
Steve
Job Details: 09/14/2020
WASHER WHIRLPOOL WTW5000DW0 "Washing machine has off-balance air codes, unit is also not spinning close out. Found hob assembly completely stripped allowing the tub to not engage with driveshaft. Installed and recalibrated also leveled and balanced washer washer; used 1 W10528947 (DRIVE HUB ASSY) from stock"
Near Beavercreek, OH 45431
Tim
Job Details: 09/14/2020
RANGE FRIGIDAIRE FPES3085KFA "Replaced main control and display. Display started working as soon as I turned the bacon on the unit completely shut down. Ended up finding a short and wiring harness where the wires were melted underneath the cooktop. No display now. Needs new control panel, main control, display board and wire harness before I can even test it again. Calling homebuyers to see what needs to be done"
Near Troy, OH 45373
Steve
Job Details: 09/14/2020
MICROWAVE FRIGIDAIRE FGMV174KFC "Control panel clips are broken. Have to replace panel, touch pad and overlay. Customer declined repair"
Near Dayton, OH 45434
Tim
Job Details: 09/14/2020
REFRIGERATOR LG LFX25978SB/00 Fixed broken water line at back of refrigerator. Checks ok
Near Troy, OH 45373
Steve
Job Details: 09/14/2020
DISHWASHER GENERAL ELECTRIC GDT695SMJ5ES Installed new interface. Unit is operating properly
Near Centerville, OH 45458
Tim
Job Details: 09/14/2020
MICROWAVE GE SCB1001KSS01 Checked unit over found that the customer needed a new bulb. No repair due to cost. Microwave has to be removed to install.
Near Dayton, OH 45458
Tim
Job Details: 09/14/2020
REFRIGERATOR MAYTAG MFI2269VEA1 Replaced control and start device. Checks ok
Near Mason, OH 45040
Steve G
Job Details: 09/14/2020
FREEZER GENERAL ELECTRIC HHM7SMAWW "Customer had a power outage, went down several days later and found the unit was not cooling. Power to relay. Compressor winding are good. Spoke to Tony at Techline he said no break down unit is not repairable gave a case number 04452660. Unit is notrepairable per Techline"
Near Bellefontaine, OH 43311
Steve
Job Details: 09/14/2020
REFRIGERATOR SAMSUNG RF260BEAESR/AA Customer had a power surge as noted in trouble shooting. Both main board and inverter board both have power but not running any components. Called Lowe’s and spoke to Kaitlyn in regards to the situation. As noted in Lowe’s system she lost power during a storm and this is considered a non-covered item
Near Springboro, OH 45066
Steve G
Job Details: 09/14/2020
REFRIGERATOR WHIRLPOOL WRT351SFYB00 Installed new bracket and installed new evaporator motor cycled unit test OK
Near Dayton, OH 45417
Shawn H
Job Details: 09/14/2020
REFRIGERATOR FRIGIDAIRE LFTR1814LW0 Upon arrival tenant stated that the fridge section isn’t cool but freezer is. Not moving air to lower section. Found evaporator frosted over. Thawed frost and tested defrost circuit. Found loose connection at heater. Re-secured connections and test circuit again. Unit is now defrosting properly. All ok. Ok per Tara.
Near Troy, OH 45373
Steve
Job Details: 09/14/2020
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 The swing of freezer door was switched. Closing mechanism was not properly installed. This caused door to stay open
Near Dayton, OH 45417
Shawn H
Job Details: 09/14/2020
RANGE SAMSUNG FE710DRS/XAA Upon arrival found left front burner only heating to high and won’t regulate. Removed back cover and found signs of shorted switch. Replaced and ran to test. Burner heats as it should. All ok.
Near Dayton, OH 45426
Shawn H
Job Details: 09/14/2020
RANGE - ELECTRIC FRIGIDAIRE FEF352AUD Installed all provided parts and ran to test. All burners operate as they should. All ok.
Near Dayton, OH 45406
Shawn H
Job Details: 09/14/2020
DRYER WHIRLPOOL WED4815EW1 Upon arrival found unit wouldn’t tumble. Unit not getting voltage to it. Reset breaker and unit tumbles but won’t heat. Removed back and found heater shorted open. Under wire from a bra had gotten into heater housing and shorted to ground causing the breaker to trip then opened up completely causing no heat. Replaced heater and ran to test. Unit is heating and tumbling as it should. All ok. ; used 1 279838 (ELEMENT) from stock
Near Vandalia, OH 45377
Shawn H
Job Details: 09/14/2020
REFRIGERATOR SAMSUNG RF263TEAESG/AA Upon arrival found bail arm for lower ice maker broken. Ice maker can’t sense amount of ice in bucket. Replaced ice maker and cycled to test. All ok. ; used 1 DA97-07603B (ICE MAKER) from stock
Near Englewood, OH 45322
Shaun S
Job Details: 09/14/2020
REFRIGERATOR SAMSUNG RF268ABWP/XAA "Upon arrival found that unit has a clogged drain tube on freezer side, tech made adjustment to drain , steamed and cleared unit checks ok"
Near Union, OH 45322
Shaun S
Job Details: 09/14/2020
REFRIGERATOR FRIGIDAIRE FRS26R4CW3 "Upon arrival found that unit has a frozen up drain, cleared drain on unit, ran and checked out, unit checks ok"
Near Fairborn, OH 45324
Shawn H
Job Details: 09/14/2020
REFRIGERATOR SAMSUNG RF261BEAESR/AA "Installed all provided parts. All ok. No more air leakage into freezer, no more leaking defrost drain and ice maker is cycling at a normal rate."
Near Union City, OH 45390
Kevin
Job Details: 09/14/2020
WASHER AMANA NTW4516FW2 "Washer would not spin out, unit lid will lock, spun tub by hand loud roaring noise, transmission is shot. Customer declined repair, collected service call fee."
Near Brookville, OH 45309
Shaun S
Job Details: 09/14/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Replaced door gasket checks ok
Near Dayton, OH 45459
Kevin
Job Details: 09/14/2020
REFRIGERATOR GE TFX25PRYDWW Defrost drain is plugged up cleared out and checks ok
Near Englewood, OH 45322
Shaun S
Job Details: 09/14/2020
REFRIGERATOR KITCHEN AID KRFF507HPS00 Removed and replaced lights on unit checks ok
Near Huber Heights, OH 45424
Brad Anders
Job Details: 09/14/2020
DISHWASHER MAYTAG n/a Customer decided not to have unit looked at.
Near Dayton, OH 45424
Brad Anders
Job Details: 09/14/2020
WASHER LG WM3570HWA "Installed gasket and connector hose, after installing bellow, tested unit, found tub bearings have worn and are loose. Told customer that the unit will need a tub job. The customer does not want to do any further repairs."
Near Greenville, OH 45331
Kevin
Job Details: 09/14/2020
WASHER SAMSUNG WF42H5200AP/A2 "Changed out parts, re hung the door to outer paneling. Adjusted as much as i could, unit is a little better not perfect. Unit within tolerance of door closing and latching properly. Unit checks ok."
Near Springfield, OH 45502
Brad Anders
Job Details: 09/14/2020
REFRIGERATOR GE DFE28JMHCES Installed tower kit and sum module. Unit checks ok.
Near Cedarville, OH 45314
Kevin
Job Details: 09/14/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Adjusted the water fill to the ice maker temps and everything checks ok
Near Dayton, OH 45410
Kevin
Job Details: 09/14/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Found shorted wire in the cabinet non repairable
Near Springboro, OH 45066
Kevin
Job Details: 09/14/2020
REFRIGERATOR MAYTAG MFI2665XEM8 Calling HBW-wiring in the cabinet shorting out causing damper & Ice maker to intermittently activate -Nellie-auth#648149469876
Near West Carrollton, OH 45449
Kevin
Job Details: 09/14/2020
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Cleared out def drain and found broken fan blade replaced blade and checks ok; used 1 5308000010 (FAN BLADE) from stock
Near Xenia, OH 45385
Brad Anders
Job Details: 09/14/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TWB "Installed new timer, temperature control, thermostat, and heater, unit checks ok."
Near Dayton, OH 45410
Tim
Job Details: 09/14/2020
REFRIGERATOR FRIGIDAIRE LGUB262LF3 Checked unit over found that the unit needs anew fan assembly and a new solenoid. ; ordrng 1 241675704 (solenoid assy) and 1 5304493604 (fan & gasket kit)
Near Dayton, OH 45420
Tim
Job Details: 09/14/2020
DISHWASHER FRIGIDAIRE FFID2426TB0A Check unit over found that the unit needs a new display.; ordrng 1 5304518467 (DISPLAY)
Near Kettering, OH 45429
Tim
Job Details: 09/14/2020
DRYER SAMSUNG DV48H7400EW "Checked unit over found that the unit needs a new motor, two rollers and an idler. Need estimate emailed over.; rqstng P&A on 1 DC93-00101U (MOTOR) and 1 DC93-00634A (IDLER ) and 2 DC97-16782A (ROLLER )s"
Near Dayton, OH 45440
Tim
Job Details: 09/14/2020
DISHWASHER FRIGIDAIRE PLD4375RFCO Checked unit over front of unit was making a loud buzzing noise and was not cleaning. Unit also dripping water from the sump assembly. Needs new motor and sump assembly. Unit is about 10 to 12 years old in the kitchen. This is a major repair because the unit will have to be removed and flipped over.; rqstng P&A on 1 154461902 (housing) and 1 154844101 (motor kit)
Near Miamisburg, OH 45342
Tim
Job Details: 09/14/2020
WASHER LG WT1101CW Replaced suspension rods and tested. Unit still was throwing an error code with new rods will need new control. ; ordrng 1 EBR76262102 (CONTROL)
Near Dayton, OH 45458
Tim
Job Details: 09/14/2020
REFRIGERATOR LG LSC27950ST "Replaced parts listed. Unit is still not opening dispenser door. Check for voltage at dispenser no power going to the Spencer. Had power at the top of the door but nothing at the actual dispenser door. Needs freezer side door. Unit is 10 to 15 years old in the kitchen stainless steel; rqstng P&A on 1 #### (FREEZER DOOR), states that autho needed"
Near Bellefontaine, OH 43311
Steve
Job Details: 09/14/2020
REFRIGERATOR KITCHEN AID KRMF706ESS Evap frosted up; ordrd 1 W11087438 (motor-evap)
Near West Chester Township, OH 45069
Steve G
Job Details: 09/14/2020
RANGE GE JBS86SP1SS Unit is not heating up.. ; ordrng 1 WB02T10477 (pcb standoff) and 1 WB27X25594 (RELAY BOARD.) and 1 WB44T10103 (unit bake asm (lwr))
Near Dayton, OH 45415
Shawn H
Job Details: 09/14/2020
WASHER LG WT7200CW Upon arrival customer stated unit won’t finish the cycle. It won’t finish in rinse and spin setting either. Checked unit for error codes. None present. Ran unit to test and cold valve is slow to fill. Checked screen and cleaned. Water pressure did not change any. Unit won’t advance because it won’t fill with cold water on the rinse portion of the cycle fast enough. Unit needs water valve. ; ordrng 1 5221EA1008F (WATER VALVE)
Near Dayton, OH 45419
Shawn H
Job Details: 09/14/2020
REFRIGERATOR GE CWE19SP2NBS1 "Upon arrival found ice forming in bucket, ice sickle forming on back of ice maker and ice on bottom. Ice maker is missing the fill cup. Customer stated unit has been like this from day one but they did not call in due to COVID. Unit needs ice maker funnel. ; ordrng 1 WR29X24823 (cup fill im)"
Near West Milton, OH 45383
Shaun S
Job Details: 09/14/2020
REFRIGERATOR SAMSUNG RF28HDEDTSR/AA "Upon arrival found by going into diag that the fan motor has failed and not running, motor is defective and needs to be replaced as part warranty; ordrng 1 EVAPCOVERFRIDGE"
Near Versailles, OH 45380
Kevin
Job Details: 09/14/2020
WASHER MAYTAG MVWB865GC0 "Replaced part on unit, plugged in, still will power on just not able to change any controls settings per jog or buttons... same as old console, could be defective new part. called techline, talked to master tech, tried powering on with lid lock removed, no other remedy. Recommended getting another console and main control board also and if not needed to send back main board if not opened. Case file #7728790092. Lowes may condemn unit due to cost.; rqstng P&A on 1 W11162440 (cntrl-elec) and 1 W11162441 (console)"
Near Arcanum, OH 45304
Kevin
Job Details: 09/14/2020
REFRIGERATOR FRIGIDAIRE FPBS2777RF0 "Upon arrival checked temp readings of 40s in fresh food and around 20F in freezer. Customer has claimed the unit had 3 different times acted up over a period of a couple of weeks to where it has cooled way colder in freezer than normal. Also one time where frost had worked its way up and into fresh food section. No error codes on display, and the time read -13F for the freezer. Put unit into diagnostics, was able to perform some tests from thermistor readings to running evap fan and damper. Ordering thermistors, tstat, and main control.; rqstng P&A on 1 240597203 (sensor) and 1 5303918714 (board assembly MAIN) and 1 808062701 (thermostat) and 1 808137001 (thermistor)"
Near Greenville, OH 45331
Kevin
Job Details: 09/14/2020
REFRIGERATOR MAYTAG MFT2776FEZ00 "Customer issue icemaker not working or producing ice. Took temperature checks ok, no complaints of cooling. Put unit into diagnostics mode, test 56 had E2 error motor lost position could not find home position. Ran test 57 for harvest test, failed not completed after 70sec. Checked made sure ice room fan was wroking for cooling. Need new icemaker, customer ok repair.; ordrng 1 W11294907 (icemaker)"
Near Greenville, OH 45331
Kevin
Job Details: 09/14/2020
WASHER SAMSUNG WF42H5000AW/A2 "Customer complaint of markings on clothes. Did find a few items like some dark plastic pieces wedged in back in between seem of basket and also a clothing tag that had some old soap residue clinged to it. Customer also made issue fabric softener compartment has a crack in it will start to run out immediately prior to starting washer. Will replace dispenser, told customer keep track of any error codes etc. ; rqstng P&A on 1 DC61-01995A (SIPHON CUP) and 1 DC61-03915A (DISPENSER DRAWER BODY) and 1 DC67-00793A (RINSE CAP)"
Near Greenville, OH 45331
Kevin
Job Details: 09/14/2020
REFRIGERATOR LG LSFXC2496S/01 Upon arrival unit reading in 50s for frig and -3F for freezer. Customer had an error code RF E. The fan is definitely running and hitting something or going bad. No excessive ice or frost buildup.. Not circulating the air properly. . Had Chris get part number for unit.; ordrng 1 EAU63503705 (MOTOR ASSEMBLY)
Near Middletown, OH 45044
Kevin
Job Details: 09/14/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TWTWB Found leak in EVAP coil compartment ; ordrng 1 5303918274 (EVAP COIL) and 1 5303918358 (filter-drier w dye)
Near Xenia, OH 45385
Brad Anders
Job Details: 09/14/2020
OVEN FRIGIDAIRE LFEF3054TFG "Found door glass broke while baking, ordered outside glass of door. ; ordrng 1 316452758 (DOOR GLASS)"
Near Xenia, OH 45385
Brad Anders
Job Details: 09/14/2020
MICROWAVE WHIRLPOOL WMH78019HZ1 "Found touch panel on door not responding, giving an f2 e1 error code. Needs new door. Ordered door with touch panel. Located in the kitchen, manufactured 3/2018.; rqstng P&A on 1 W11196131 (door/mw)"
Near Fairborn, OH 45324
Brad Anders
Job Details: 09/14/2020
MICROWAVE SAMSUNG ME18H704SFG/AA Found door assembly has broken and is not able to have latch mounted in place properly. Ordered door assembly.; rqstng P&A on 1 UNKNOWN (DOOR ASSEMBLY)
Near Dayton, OH 45431
Brad Anders
Job Details: 09/14/2020
WASHER SAMSUNG WF395BTPASU/A1 "Found unit needs tub job, bearings making loud noise, found bellow torn due to tub going off balance. Needs bellow, front and rear outer tub, inner basket. Located in the basement, manufactured 2012.; rqstng P&A on 1 UNKNOWN (FRONT OUTER TUB) and 1 UNKNOWN (REAR OUTER TUB ) and 1 UNKNOWN (INNER BASKET) and 1 UNKNOWN (BELLOW)"
Near Dayton, OH 45417
Tim
Job Details: 09/11/2020
RESIDENTIAL REFR FRIGIDAIRE FRS23KF5CB5 Replaced ice maker due to not cycling. Checks ok ; used 1 241798224 (ICE MAKER) from stock
Near Dayton, OH 45440
Tim
Job Details: 09/11/2020
WASHER MIDEA MAD160S2801 Cleared drain pump. Checks ok