Local Reviews

Authorized Service Rated 4.8 out of 5 stars based on 1763 customer reviews

Map of Xenia, OH

Great




Review of Authorized Service

He did great! And I'm glad he finally got out our microwave figured out!


Map of Dayton, OH

Excellent service. Thanks Brad




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Map of Englewood, OH

Great guy




Review of Authorized Service

Great honest service. Time efficient and very pleasant


Map of Englewood, OH

Jason




Review of Authorized Service

Condemned the fridge best that could be done


Map of New Lebanon, OH

Excellent trouble shooting/service




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Map of Clayton, OH

great people!!!!so much better than....S1S they sucked




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Map of Versailles, OH

Ice maker




Review of Authorized Service

Great service


Map of Franklin, OH

Nice guy, good work




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Map of Springboro, OH

Great service




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Map of Springboro, OH

trusted appliance repair




Review of Authorized Service

Steve has worked on the same Samsung refrigerator four times. Great service each time. Not Steve’s fault Samsung is junk.


Customer service was awful.




Review of Authorized Service

We got the runaround so much from your ladies that answer the phone. No one seem to know when our parts were coming or from where. We waited almost 3 weeks without a refridgerator. The expense for us was not good, between losing food, dry ice, and bags of ice was almost $200. No one was willing to help with that. We will not use Authorized services again. Not that that will make a difference in your business. We are only one customer. However, your repair man, Shawn, was awesome.


Response from Authorized Service:

Teresa, Thank you very much for your feedback regarding your customer service experience with our company. We appreciate your kind words about Shawn as well. I apologize again that we had difficulty locating the part that was needed to complete your repair. Please feel free to call me at the office anytime if you would like to have further discussion. 937-252-3200 - Thank you! Marlise


Greg




Review of Authorized Service

Steve was great! Very thorough, professional and personable. Took time to explain what he observed and patiently answered questions. One of the best techs I’ve worked with.


Steve explained everything thoroughly to us. He was very curtious.




Review of Authorized Service


Insurance report. Very thorough




Review of Authorized Service

We had a dryer fire and needed a technician to check the appliance and attempt to determine the cause of the fire. Shawn called ahead of time to let me know when he would be arriving, and was very professional and helpful. Once I explained the situation, he took the whole dryer apart to check what had happened, and then was able to explain what the probable cause was. Within an hour of him leaving, I was emailed a detailed report that I could send to my insurance company. I was very pleased. I will definitely use them again for my appliance repair needs.


Samsung




Review of Authorized Service


Rhonda




Review of Authorized Service

Tim was fantastic. Very friendly and professional. He was obviously experienced in microwave repairs and was very efficient. My microwave works like new and it’s all due to Tim’s Expertise. He was also great at communicating with me on when he would be here and what he was going to do.


Great Service




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Tina




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Very happy this tec knew his stuff ,I'm very thankful he had a answer were others could not find one.


Great




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He was great. Very professional.


Great Service




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Great service




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Great service




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Professional Service Technician




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Great service at a fair price.




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It was good. Shawn was courteous and helpful.


great




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excellant customer service


Sue




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Great service, very pleasant.


I now have ice when needed




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Outstanding service!




Review of Authorized Service

I was very impressed with his phone call to tell me he would be here ( approximate time) and then his call when he was on his way. Very polite and courteous. Excellent customer service! I was very impressed.


Great service, very professional and thorough.




Review of Authorized Service

Steve went above and beyond the call of duty during and after the service call.


Excellent and Fast Service




Review of Authorized Service

I called in about my refrigerator freezer not producing ice. The technician came, knew what the problem was right away, ordered the part and within a week was back fixing the problem.


Great service, very professional




Review of Authorized Service

Tech was very professional, worked in a timely manner, answered my questions, gave us awesome service


Mike




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Great work


great service




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Everyone at Authorized Service is always so nice and goes over and above. They always take care of the multiple issues I have with the extended warranty on my Samsung refrigerator.


Barb




Review of Authorized Service

Great service. Technician was very nice, showed up on time & did a great job.


Great customer service guy




Review of Authorized Service

Nice guy came out


Great service




Review of Authorized Service

It took Tim only a couple minutes to diagnose the problem with my dishwasher. He had the needed repair parts and took less than 15 minutes to get it fixed. Very professional. Will definitely use Authorized Service the next time I have any appliance repair issues.


Great service




Review of Authorized Service

Steve knew exactly what needed to be done. He was fast and efficient.


Great service!




Review of Authorized Service

Service tech was professional and courteous.


Good service




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bad communication




Review of Authorized Service

We have been without a refridgerator going on 3 wks now. Service was done to start and 2 hrs after tech left the fridge went down again. We have had nothing but a run around to get someone back out here to fix it. our last conversation with them is now we are stuck waiting for wherever they can find the part. We have spent almost $200 on ice and dry ice trying to save our food.


Response from Authorized Service:

Teresa, I apologize you are not having a 100% positive experience with our company. It is not often we are unable to locate a part that is needed to complete a repair. We are still working to source this part as quickly as possible. Please feel free to call me at the office anytime if you would like to have further discussion. 937-252-3200 - Thank you! Robbin


Phil




Review of Authorized Service

Shawn was outstanding. He is a very competent repairman. Very patient and great work ethic.


Great service




Review of Authorized Service

Very professional and friendly, knew what he was doing and talking about. Quick and proficient.


Great Service and very knowledgable




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Very happy with this gentleman.


Very satisfied




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Prompt, pleasant service


Great service, knew his stuff!!




Review of Authorized Service

Shawn was very I formative about our Samsung French door ref. He was very polite to us and I enjoyed conversing with him.


Terrific Service




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Disappointed




Review of Authorized Service

My 16 year old refrigerator was repaired for $262. It didn't work after a few days. I called to have Shaun return and said it was working part of the time and not working part of the time. He came out when it was working and said he couldn't diagnose the problem when it was working. He said to call back when it wasn't working and he would return. I did, but he didn't return. He asked me a couple of questions and said he would have to figure the costs on what he thought it was. He said it would be $172. I was very disappointed he did not return and look at the refrigerator. I called Chris, his boss, and shared my frustration. He said he would talk with Shaun. If I call in the future, I will request that Shaun not return to my home. I have typically had great experiences in the past with other techs.


Response from Authorized Service:

Judy, I apologize you did not have 100% positive experience with one of our technicians. Please know the situation of giving someone your word and then not following through is unacceptable here at Authorized Service. I am committed to improving the quality of all our customer experiences and appreciate you taking the time to give me feedback regarding your experience. Please feel free to call me at the office anytime if you would like to have further discussion. 937-252-3200 - Thank you! Marlise McCallister


very professional and fixed the problem quickley




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Wonderful




Review of Authorized Service

Steve was friendly, knowledgeable and fixed the problem quickly. what more could you want?


Awesome service.




Review of Authorized Service

We have used Authorized Service on many occasions over the last 5 years. Excellent service every time!


Courteous and Professional




Review of Authorized Service

He called ahead to confirm that he could come out the day before he was scheduled. He was able to make a warranty repair the same day within a reasonable amount of time.


Excellent service




Review of Authorized Service

Kevin called me and showed up right on time. Diagnosed and fixed my problem in a timely manner. He explained the repair to me and was very courteous. Thank you Kevin!


Great service




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Great service




Review of Authorized Service

Great Customer Service! And trust me, I have had THE worst experiences with customer service over the past month! Very refreshing to find out that it’s not industry wide!


Great Service




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Would highly recommend Authorized Service!


Quick Service




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Expert knowledge


Great Service!




Review of Authorized Service

Very knowledgeable, on time and dependable. We would highly recommend


Roger




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Great


good service that I couldn't done myself




Review of Authorized Service

Thought I could do this repair but needed a pro. Tim was on time and knew exactly what to do


Very Professional




Review of Authorized Service

Took the time to discuss the problem and what he was doing to correct it. This was under an extended warranty program.


Great service a full day ahead of schedule




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Donna




Review of Authorized Service

Great service. Nice serviceman.


The Best




Review of Authorized Service

Steve was not only professional, and knowledgeable, and pleasant.


Meant to Please




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The service was wonderful.


Eugene




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Excellent


Quick, knowledgeable and solved the problem




Review of Authorized Service

The tech knew exactly what was wrong and just like the night we conceived our first child, in and in about 15 minutes.


satisfied customer




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Very nice technician and service




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Awesome!




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Awesome!


Fast and Professional




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Steve was great. The part was in his truck and he had our washer up and running in a half hour.


Broken fridge




Review of Authorized Service

Steve was very professional and did a great job. Thank you Authorized Service.


Great service call




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It was very good


Great




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It’s fixed




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was great!


Beverly




Review of Authorized Service

Quick service good knowledge of product


Owner




Review of Authorized Service

Great service. Very proficient.


Happy Customer




Review of Authorized Service

Shaun did a great job!


Excellent, Friendly




Review of Authorized Service

Excellent service from scheduling lady on the phone to the technician; every experience has been with friendly and helpful people


Shelly




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Dean




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Professional, very knowledgeable


Great Technician, Quick Service!




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Great Service




Review of Authorized Service

Steve was very professional and polite and very efficient with working through the problems.


Dryer Fixed




Review of Authorized Service

Well, it took a little too long to get the parts to our service technician, but he diagnosed the problem and completed the repair in a very efficient and professional manner. He was a very friendly person and suited us in all areas of his work.


Richard




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great service




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Service individual was very efficient




Review of Authorized Service

Service individual was quick to fix the problem. He was very efficient and professional. He is a very positive representative of your company.


Great Services!




Review of Authorized Service

Tech was very nice did a wonderful job getting it fixed


The service was quick and done well




Review of Authorized Service

Tech showed on time, had the correct part and was fast


Great service




Review of Authorized Service

I had 2 issues with my refrigerator. Work on freezer was completed on second visit. The ice maker did not worked after the part came. Called & Kevin returned and corrected the problem on the third.


Quick repair




Review of Authorized Service

They ordered the piece I needed right away and scheduled me when they had tracking info on it so I could have it repaired ASAP.


Great Service - Great Result




Review of Authorized Service

we made the appointment, talked to the technician and he arrived on time and fixed the problem - very professional.


Great service




Review of Authorized Service

Great communication and service.


Great service




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Professional and on time




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Great support and personality




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The tech was terrific even though our issue resolved itself. Great customer service.


I thought the service charge was very high.




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FASTEST repair




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Paul




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Tim was great




Review of Authorized Service

I appreciate a company that comes on time and sends a true professional to provide service.


service




Review of Authorized Service

The service was excellent and he was very quick


Wonderful Service




Review of Authorized Service

The technician was thorough and did a great wonderful job fixing my problem.


Confirmation




Review of Authorized Service

Kevin confirmed that Tim had generated a replacement. Although it appeared that Kevin's visit may not have been necessary, he did a geeat job confirming everything was in place for a replacement.


Very pleased with service




Review of Authorized Service

I was very pleased with Authorized Service. Steve was professional, kind and thorough. He completed the job in a timely manner. Would use Authorized Service again!


Excellent service




Review of Authorized Service

The service was outstanding! The technician was very professional and courteous. I rate this a five out of five!


Very good service. The service man was very nice and informative answering all questions.




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Dennis




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Great service




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Thank you for your professional job service and pleasant customer services excellent job!


Prompt response and diagnosis




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Everything went well!




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Very good




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Excellent Service




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Shawn, was here when he said he would be. Very friendly & pleasant. Fixed the problem in minutes. He took the time to answer questions.


Mosher




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Fast, Professional, Honest Service.


Joyce




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Great job


The technician was great




Review of Authorized Service

The technician was great


2355 Gardner




Review of Authorized Service


Beautiful....A+++++




Review of Authorized Service

Tim did what literally 4 people could not do because he actually cared and took the time. Cannot congratulate enough and once again thank you.


Very good service




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Maytag washer electronics




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Pro-active thinking and great service




Review of Authorized Service

Brad called ahead to get make and model and ask what was occurring with the washer. He asked about previous washer repairs and if they were successful. He obviously was trying to anticipate what the repairs might be. That was the first time a technician ever did that before arriving to work on an appliance in our home.


Doug




Review of Authorized Service

Fantastic


Great Service




Review of Authorized Service

He was very professional.He explained everything and he did not leave mess.


Great service




Review of Authorized Service

Tech was very courteous and cleaned up after he finished repairing my refer


Awesome service!!!




Review of Authorized Service

Very punctual and very friendly! Have used them and Steve before!! They are the only company I will use!!


Friendly and competent service.




Review of Authorized Service

Steve arrived on time, repaired our refrigerator quickly and competently. A very personable young man great knowledge of the product he was repairing.


Missy




Review of Authorized Service

Great service. Very friendly yet professional.


Mike




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Fast Response




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Good Service




Review of Authorized Service

Did a good job of diagnosing and repairing my refrigerator freezer door


Best of the Best!!




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Sally




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Excellent service




Review of Authorized Service

Mr. Anders identified the problem quickly and put the part on order from our home. His return to our home to install the replacement part was equally timely, efficient and professional I would welcome his service anytime we need assistance in the future. A true professional!


The service technician did an outstanding job and explained exactly what the problem was and fixed it.




Review of Authorized Service

The technician called about 45 minutes prior to arrival time informing me where he was and what he was doing and approximately how long it would be before he arrived. Once he arrived he quickly identified the problem and fixed it. To me that is exactly how they should do. Nice job!


Michael




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Michael




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Great Service




Review of Authorized Service

The technician provided great service and care.


Janey




Review of Authorized Service

So far, not so great. Been out twice and not fixed, coming back for the third time.


Response from Authorized Service:

Jane, I apologize the Speed Queen dryer is still making a squealing noise. I appreciate your patience as we get this issue resolved! Please feel free to call the office 927-252-3200 if you have any questions.


Whirlpool Washer




Review of Authorized Service

Great Service kept me informed throughout the whole service process. Explained everything very thoroughly


Homeowner




Review of Authorized Service


great service




Review of Authorized Service

Steve was very professional, kind and respectful while he was in my house. He fixed my refrigerator and I am pleased with the results. He is a nice conversationalist.


Eleanor




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Timely service with knowledgeable service person.


Great timely service!




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Jeff




Review of Authorized Service

They were great. Did a very thorough and honest job. Had to go back and get another part ( not their fault ) and everything was handled quickly. The technician was very friendly and knowledgeable


excellent service




Review of Authorized Service

technician was very good and when he left, I understood the next step. (parts were ordered) He then followed up within the time span he gave.


Very friendly and very helpful great service




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Very good service and very friendly


Efficient, friendly, solved the problem




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Great Service




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Samsung dryer




Review of Authorized Service

Work was done quickly. Repairman was snappy and rude. Snapped at wife. Said no one was home and he was waiting 20 mins, although 6 people and 3 dogs were home. Dogs never barked. Daughter took two dogs out to restroom. And she even said she couldn't find him, even though he said he was here. As soon as he walked into home, he was snapping at wife.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.


Excellent Service




Review of Authorized Service

Tim has been helping us troubleshoot an issue with our icemaker. He is extremely professional and very personable and has provided us with careful guidance each time the company-prescribed solutions (two new icemakers and a new control board) have failed. His efforts and ability to assist us to date are much appreciated! We understand that Authorized Service wants to send out a different technician to check our icemaker. There is no doubt that Tim has done all that he could and this rating is based on Tim's efforts alone.


Phillip




Review of Authorized Service

Tim was outstanding. Was on time; had parts and all the tools to correct our issue the first and only time. Excellent performance and pleasant personality.


Great Service!




Review of Authorized Service

Timely Response! Great Seevice!


Simple




Review of Authorized Service

Straight forward. One visit fixed the problem.


On time, gave me my options




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Excellent Service!




Review of Authorized Service

Tim from Authorized Service was prompt, knowledgeable and courteous. He fixed our dishwasher without any issues and was prepared with the proper parts for the make and model. I would highly recommend Authorized Service!


great service




Review of Authorized Service

Brad was on time and finished the job quickly. Dryer worked, but then quit a few hours later. Called Authorized and Brad came back on the same day. He fixed a different problem that was maybe related. Anyway the second fix was completed at no cost.


Checking a refrigerator




Review of Authorized Service

Kevin was very knowledgeable. Great customer service and honest. He could not help me with the refrigerator. But I enjoyed talking to him and that he was very fair and honest and I appreciated it.


Great Service




Review of Authorized Service

I dealt with a well educated professional.


Excellent Service




Review of Authorized Service

Technician showed up during expected time, called before arrival. Was very pleasant, even when wrong part was delivered the first time and a second trip had to be made. Mark downs from excellent is only because of incorrect part being ordered initially.


Good




Review of Authorized Service

Very satisfied thank u !


Great service and very responsive




Review of Authorized Service

Excellent responsiveness


Outstanding service.




Review of Authorized Service

Fast diagnosis of problems.


Jason




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Shelley




Review of Authorized Service

We were very pleased with the service provided. Kevin came quickly and did a wonderful job.


Dianna




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Pam




Review of Authorized Service

Great service and courteous repairman


RaeAnna




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Great service


Steve did it again!




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Steve and the company he works for are true professionals. Fast, reliable, knowledgeable, and upbeat.


Fantastic service!




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Excellent service




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punctual,professional,and experienced.


steve G




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Ryan




Review of Authorized Service

Very good experience!


Debbie




Review of Authorized Service

Good experience over all


Waste of Time and Money




Review of Authorized Service

He showed up, opened our freezer door a couple of times without checking anything else, and then insisted it had to be the slide rails. Even after trying to reason with him that I'd already tried things to rule out the rails, he continued to insist based on his arrogance in experience. He couldn't even be convinced to spend another couple of minutes looking at the problem. I ended up buying the rails he suggested just to complete my part. Lo and behold, nothing has changed. Big waste of time and money from my perspective. Maybe the other technicians are better, but I wouldn't bother with Kevin M again.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.


Great service and Professionalism.




Review of Authorized Service

This company/repairman was dispatched to my residence for warranty repairs through Lowes. Steve has been to our house on several occasions. Always professional, upbeat, and courteous.


Very knowledgable




Review of Authorized Service

Steve was very courteous and knowledgeable


Tribe22




Review of Authorized Service

Our tech was on-time and very professional.


PKB




Review of Authorized Service

The service provider was professional and pleasant. Called within 30 minutes of arriving. He clearly communicated the problem with our microwave. I have confidence in this company should I need their services in the future.


Great Service




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Great service




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Great




Review of Authorized Service

I'm happy ice maker working.worker kind n ask me did i have any questions n other about ice marker.


Short visit




Review of Authorized Service

The visit was too short for much of an opinion. No tag was found on the range so it wasn’t possible to proceed. The serviceman was polite and on time however.


Michael




Review of Authorized Service


Fast service!




Review of Authorized Service

After we had our issue and I submitted a request through my home warranty company online, we were contacted that day by Authorized Service and they were able to schedule service within a couple days. Thanks!


Job done efficiently




Review of Authorized Service


Awesome service!




Review of Authorized Service

He was very knowledgeable and professional. Shawn was excellent. He let us know when he would be coming. Something beyond his control is the window of service the company gave us. Noon to 6 pm is a very large window to have to be at or near home.


Great work




Review of Authorized Service

Shawn H. was very proficient and did a great job with repairing the dishwasher.


Very knowledgeable and fast! Great job!




Review of Authorized Service

Knew exactly what was wrong. Knew what part to order and fixed it. Cleaned up and was done in a very short time. Great job!


Quick, On-time, Professional




Review of Authorized Service

Service was completed in under 15 minutes because he arrived prepared with part and equipment. Personable and professional.


Quick & knowlegeable




Review of Authorized Service

could not have ask for better service, & on time to.


On time knowledgeable quick




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Denise




Review of Authorized Service

Luke did a great job.


Great Customer Service




Review of Authorized Service

The Tech was very friendly and professional.


good service




Review of Authorized Service


Was highly impressed with Steve our technician with his friendliness and Honesty!




Review of Authorized Service

Was impressed that he took the time to explain how to do figure maintenance on our freezer so we wouldn’t have future issues! Thanks


Great Service




Review of Authorized Service

Excellent Technician found the problem and fixed in a timely manner.


prompt service




Review of Authorized Service

This was my first time using this service and Brad was here when he said he would be, calling in advance. A part was ordered and was here in just a few days and scheduled for installation promptly.


Very good service




Review of Authorized Service

The service man was very friendly and so full of information about my appliance. I learned a lot from him !


Appreciate the Follow Up




Review of Authorized Service

Finished repair Frigidaire


Job well done!




Review of Authorized Service

Found problem and repaired it quickly


Very knowledgeable and fast exchange of parts. Great work!




Review of Authorized Service


Exceptional Customer Service!




Review of Authorized Service

Steve was great! Exceptional customer service. Really cares that you are satisfied with repair.


Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FRS26ZRFW1 Def tstast is open and timer is not advancing; ordrng 1 215846602 (Timer) and 1 5303917954 (Bimetal)

Near Streamside Dr, Centerville, OH 45459
Brad A.

Brad A.

DISHWASHER WHIRLPOOL WDP370PAHB0 "Found element open, ordered new element.; ordrng 1 W10518394 (Element)"

Near Regency Dr, Cedarville, OH 45314
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF260BEAESR/AA "Found icemaker fill line freezing, ordered main control and fill tube heater. Located in the kitchen, manufactured 2015.; rqstng P&A on 1 Unknown (Main control board) and 1 DA97-00209Z (Fill tube heater)"

Near Murdock Rd, Cedarville, OH 45314
Brad A.

Brad A.

DISHWASHER SAMSUNG DW80M2020US/AA "Found unit leaking from inlet valve, ordered valve and tubing.; ordrng 1 DD81-02265A (Water valve) and 1 DD82-01438A (Tubing)"

Near Kirkview Dr, Dayton, OH 45424
Brad A.

Brad A.

RESIDENTIAL REFR GENERAL ELECTRIC GTE18GMHMRES "Found icemaker will not cycle properly, ordered icemaker.; ordrng 1 WR30X10093 (Icemaker)"

Near Overlook Dr, Springfield, OH 45504
Tim  R.

Tim R.

DISHWASHER SAMSUNG DW7933LRABB/XAA Removed dishwasher drain hose and waterline. Replaced drain pump. Unit checks OK; used 1 DD31-00005A (Drain pump) from stock

Near Kipling Dr, Dayton, OH 45406
Tim  R.

Tim R.

RANGE JENN AIR 790.712127 no repairs.

Near Shaftesbury Rd, Dayton, OH 45406
Tim  R.

Tim R.

MICROWAVE SHARP R-1415 no repairs.

Near Shafor Blvd, Dayton, OH 45419
Tim  R.

Tim R.

WASHER WHIRLPOOL LHA5700W1 Needs new water valve due to not shutting off. Customer doesnt have money to do repair now.

Near Woodbine Ave, Dayton, OH 45420
Tim  R.

Tim R.

RANGE FRIGIDAIRE FFEF3052TBC Replaced shorted broil element. Checks ok

Near Hickory Ridge Ct, Beavercreek, OH 45431
Steve G.

Steve G.

OVEN SAMSUNG NE59J7630SG/AA 02 Install new convection element cycled

Near Oxford State Rd, Middletown, OH 45044
Steve G.

Steve G.

WASHER MAYTAG MVWB765FW3 Install new gear case stater and rotor cycled unit test OK

Near Montclaire Dr, Mason, OH 45040
Shawn H.

Shawn H.

DISHWASHER GE GSD3932F00WW Upon arrival customer stated that unit leaks from door area and wouldnt drain. Also stated that when they use their garbage disposal it backs up into the dishwasher. Inspected unit. Found sump with water in it but no debris. Cleared water. Verified that float switch is good. Ran unit to test with drain hose into bucket. Unit fills to proper level and drained out fine into bucket. No leaks either. Hooked drain hose back to garbage disposal and ran to test. Unit drained out fine with no issues or leaks. Suspect garbage disposal drain is sluggish causing water to back up and unit to not drain. Could not duplicate no drain or leak concern. Advised customer to have drains checked/cleared.

Near Ledford Ln, Englewood, OH 45322
Shawn H.

Shawn H.

OVEN GE JBP27WL1WW Installed bake element and ran to test. Unit heats well. Temps are correct and broil works. All ok.

Near Rivers Edge Blvd, Dayton, OH 45414
Shawn H.

Shawn H.

REFRIGERATOR LG LSXS26366S/02 Upon arrival customer stated that unit made ice and was cooling fine for about a week after replacing the ice maker. Cycles ice maker to test. It functions as it should. Removed evaporator cover to inspect. Unit does not have a frost pattern. Fan and compressor are running. Put unit into forced run mode and let run to see if frost pattern develops. Unit is not developing a frost pattern. Unit has a slow leak. Unit is still under factory warranty for the sealed system. Advised customer to contact LG and have LG repair under warranty.

Near Jenlee Dr, Dayton, OH 45414
Tim  R.

Tim R.

REFRIGERATOR GE GTS22KGNBRWW Adjusted freezer door so that unit would seal properly. Checks OK

Near Lily Ln, Dayton, OH 45414
Tim  R.

Tim R.

WASHER SAMSUNG WF419AAW/XAA Replaced cold water valve. Checks ok

Near Glady St, Spring Valley, OH 45370
Tim  R.

Tim R.

RANGE SAMSUNG NE59N6630SG/AA Replaced display checks ok

Near E Rahn Rd, Dayton, OH 45440
Tim  R.

Tim R.

RANGE JENN AIR JES9900BAF Reprogrammed control to keep relay from constantly clicking. Checks ok

Near Tahitian Pl, Dayton, OH 45440
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL GC5SHEXNS02 Checked unit over for leaks have a hard time finding leaks found water filter was not set up into filter housing properly customer going to supervise if still leaking customer will need a water valve and filter housing gave customer a estimate

Near Hollywreath Ct, Dayton, OH 45424
Tim  R.

Tim R.

DISHWASHER GE PDWT480P00SS Replaced parts listed. Checks ok.

Near Rossmore Ct, Washington Township, OH 45459
Tim  R.

Tim R.

COOKTOP FRIGIDAIRE PLES389DCB Checked unit over found that the front right burner has shorted out. Unit needs front right burner. Customer does not want to do the repair at the moment

Near Wardmier Dr, Dayton, OH 45459
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRF560SMYM04 Called HBW Amber-Has internal refrigerant leak that is non repairable spoke to purchasing -Kyra-auth#167241762203

Near Dayton-Oxford Rd, Carlisle, OH 45005
Tim  R.

Tim R.

WASHER GE WCVH4800K2WW Replaced parts listed. Checks OK

Near W Alex Bell Rd, Dayton, OH 45459
Tim  R.

Tim R.

WASHER MAYTAG MVWB765FW2 Replaced water valve. Checks ok; used 1 W11165546 (Valve) from stock

Near Marblecrest Ct, Dayton, OH 45440
Steve M.

Steve M.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Called Samsung tech-support with visual on all components unable to verify Freon leak. Unit is deemed non-repairableSamsung ticket. 4156642422 non repairable. #7004098341

Near Co Rd 87, Lakeview, OH 43331
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFTR1821TFA no repairs.

Near N Main St, Bellbrook, OH 45305
Steve G.

Steve G.

DISHWASHER GENERAL ELECTRIC GSD2100V65BB Unit is not draining. Found wire off the solenoid. Reseated. Cycled.

Near Reflections Way, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA 11 Installed new icemaker upgrade kit install new container sealed off ice room installed new lower icemaker cycled both unit checks ok

Near Harnesswood Ct, Mason, OH 45040
Steve G.

Steve G.

MICROWAVE GE JKP86B0F5BB "Unit is not heating. Unit is in kitchen 15 years old; ordrng 2 WB24X829 (Switches)s, rqstng P&A on 1 Wb27x10166 (Fuse) and 1 Wb27x10516 (Magtube) and 1 Wb27x10597 (Diode) and 1 Wb27x10073 (CAPICATOR) and 1 WB24X830 (Micro switch) and 1 WB10X10071 (Switch holder)"

Near Hawthorne Reserves Dr, Liberty Township, OH 45044
Steve G.

Steve G.

RANGE FRIGIDAIRE FFEH3054USB Install new clock assembly in terminal block customer did have new cord test OK

Near Lexington Ct, Mason, OH 45040
Steve G.

Steve G.

MICROWAVE OVEN LG LMV1831BD/00 Turn table is loud ; ordrng 1 1111 (;turn table motor)

Near Winding Creek Ct, Mason, OH 45040
Steve G.

Steve G.

RANGE - ELECTRIC GENERAL ELECTRIC JB645RK6SS Installed New door latch assembly cycle test OK

Near Rippling Brook Ln, Springboro, OH 45066
Steve G.

Steve G.

DISHWASHER GE PDWT400R10WW "None of the cycles are working. Customer states that the unit was filled up and started leaking. Tech was not able to get the unit start up to test anything. Ordering parts off what customer stated, possible unit can have additional issuesIn kitchen and around 7; (created new UIS, deleted prior attachment to UisID 25602), rqstng P&A on 1 WD34X11607possiblenumber (White keypad) and 1 WD21X10404 (Control) and 1 WD12X10151 (Float switch)"

Near Eastwind Way, Beckett Ridge, OH 45069
Shawn H.

Shawn H.

WASHER WHIRLPOOL WTW4815EW1 "Unit is 4 years old in laundry room. Customer stated that unit wont advance past rinse. Put unit into diagnostic to check for errors. F2E1 stuck button, and F7E1 basket speed fault errors present. Spin tub by hand and it is tight. Inspected gear case and motor. Motor pulley has been rubbing the cover underneath. This is why the tub is tight. Removed cover and belt to inspect. Found stator of motor loose and dropped down. Bearings in motor gave out and allowed stator to drop. Tub spins freely by hand now. Unit needs wash motor. Customer paid deductible to Sears already. Not updated in our system yet. Have screen shot of payment to Sears. Dont order until deductible is updated online by Sears. ; rqstng P&A on 1 W10889172 (Drive motor)"

Near Shadywood Dr, Dayton, OH 45415
Shawn H.

Shawn H.

DISHWASHER FRIGIDAIRE FFCD2413UB1A Upon arrival customer stated that unit wont start but lights are on control. Inspected unit and found control lock light on. Attempted to unlock control but it would not unlock. Replaced control and ran to test. Unit operates as it should now. All ok.

Near Westledge Dr, Trotwood, OH 45426
Shawn H.

Shawn H.

RANGE KENMORE 911.452881 Unit is 32 years old in kitchen. Upon arrival customer stated that unit burns the bottoms of all food regardless of rack placement or temp setting. Ran unit to test and unit climbed to well above set temp and did not cycle off. Removed console to inspect and found thermostat shorted causing run away heat. Unit needs thermostat. ; rqstng P&A on 1 WB21X489 (Thermostat)

Near Knollcroft Rd, Dayton, OH 45426
Shawn H.

Shawn H.

WASHER SAMSUNG WA40J3000AW/AA Upon arrival customer stated that unit overfills. It will not stop filling. Ran unit to test in small load rinse and spin. Unit filled to proper level. Ran unit again in medium load size. Unit overfilled. Checked frequency of pressure switch at empty and it is out of spec. Unit needs pressure switch. ; ordrng 1 DC96-01703C (Pressure switch)

Near Talcott Trail, Dayton, OH 45426
Shawn H.

Shawn H.

WASHER LG WM2101HW Installed hall sensor and ran to test. Unit spins out fine. No more LE error.

Near McSmith Ln, Dayton, OH 45414
Shawn H.

Shawn H.

DISHWASHER KITCHEN AID KUDC10FXSS6 Unit is 7 years old in kitchen. Upon arrival customer stated that unit makes a clicking type noise during the wash cycles on any chosen setting. Removed filter to inspect sump. No debris in sump. Ran unit to verify noise. Noise is coming from the wash motor. Unit needs sump assembly. ; rqstng P&A on 1 W10780877 (Sump assembly)

Near Brindlestone Dr, Vandalia, OH 45377
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR GE PYE22KSKFSS Inspected the unit and found the icemaker making a loud grinding noise. Water in the ice mold but not frozen. ; ordrng 1 WR30X10164 (Icemaker)

Near Thomas Farm Ct, Dayton, OH 45458
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

MICROWAVE KITCHEN AID KEMS379BSS00 Installed the parts and ran a test cycle. Unit powered on and ran without any issues and at the end of the cycle beeped and stopped the cycle. The fan ran for a short period of time before shutting off and is normal for this design. The control panel had a small scratch across the display. Reordering panel as parts warranty. Part currently on the unit. ; rqstng P&A on 1 W10570034pw (Panel)

Near Preserve Pl, Dayton, OH 45458
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DRYER MAYTAG MGDC215EW2 Inspected unit and found the support wheels locked up due to large amount of lint and dust buildup. Clear out lint and dust and replaced both support wheels. Made adjustments to door latch so it would close properly. Ran a test cycle and the unit is functioning properly.; ordrng 1 349241T (Support wheel set)

Near E Bryant Ave, Franklin, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR KITCHENAID KRFC704FBS Called the customer and preordered an icemaker due to schedule conflict. ; ordrng 1 W11115534 (Icemaker)

Near Cypress Trail, Waynesville, OH 45068
Kevin S.

Kevin S.

WASHER WHIRLPOOL WFW95HEDW0 "Put unit into diagnostics, found error codes...F5E3 door unlock error, F8E1 for low water level flow and F8E3 for water overflow condition. Cleared codes, was able to get door latch to act up. Will replace, as for the other codes customer claims seems to happen when using hot water on towels setting. Let unit run through quick tests... water valves working ok, unit passed all tests.. will look to replace pressure switch also.; ordrng 1 W10443885 (Door lock) and 1 W10448876 (Pressure switch)"

Near US-127, Greenville, OH 45331
Kevin S.

Kevin S.

FREEZER FRIGIDAIRE FFU20F9GW2 "Removed evap cover, found minimal frost patter to evaporator. Unit probably has a leak, and will need a sealed system job. Unit was made in 1999. Gave customer rough estimate for repair, declined. Pic attached."

Near Alana Dr, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR GE GSS25GMHJCES "Replaced icemaker, ran cycle unit harvested and filled with water. Told customer let us know if any issue. Checks ok, collected full payment on first visit."

Near Hartzell Rd, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Light bulbs keep shorting out ordered new module and container keeps jamming up; ordrng 1 241860803 (Container) and 1 240563638 (Module)

Near E Centerville Station Rd, Dayton, OH 45459
Brad A.

Brad A.

RANGE SAMSUNG NE58F9710WS/AA Found control connectors broken due to stuck connector. Will return with control board for repair.; saved tckt

Near Taylorsville Rd, Dayton, OH 45424
Brad A.

Brad A.

DISHWASHER GE GLD5660R00SS "Found drain pump not turning with proper voltage applied, ordered new drain pump, amount approved by Phil Keller.; ordrng 1 WD26X10046 (Drain pump)"

Near Spring Ridge Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF4287HAWP/XAA Icemaker is locked up needs replaced; used 1 DA97-07365g (Imk) from stock

Near Surrey Rd, Vandalia, OH 45377
Brad A.

Brad A.

DISHWASHER KITCHENAID KUDC10FXSS6 "Found buttons not responding on user interface, not communicating with control properly, ordered control and user interface. Located in the kitchen, manufactured 2013; rqstng P&A on 1 W10481130 (Console) and 1 W11035586 (Control)"

Near Champions Way, Xenia, OH 45385
Brad A.

Brad A.

MICROWAVE FRIGIDAIRE PLMVZ169HCA "Found unit only drawing 5 amps, magnetron making loud noise and smoking, transformer has burn spots on it. Ordered magnetron, transformer, capacitor, and rectifier. Located in the kitchen, manufactured 11/2008.; rqstng P&A on 1 5304463439 (Magnetron) and 1 5304468156 (Transformer) and 1 5304467671 (Capacitor) and 1 5304467670 (Rectifier)"

Near E Dayton Yellow Springs Rd, Fairborn, OH 45324
Brad A.

Brad A.

DISHWASHER AMANA ADB1400AGW0 "Found control not sending voltage to wash motor, found motor out of ohm range. Ordered control and sump assembly. Located in the kitchen, manufactured 2017.; rqstng P&A on 1 W10906422 (Control) and 1 W10888591 (Sump assembly)"

Near Madison St, Fairborn, OH 45324
Brad A.

Brad A.

DRYER MAYTAG MEDC215EW1 "Found door switch connection loose, repaired connection, unit is working properly. Also found customers outlet loose at connection, informed customer to have an electrician replace the outlet."

Near Mallard Dr, Dayton, OH 45424
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFCD2413US2A Replaced wash motor. Checks ok

Near Drina Ave, New Lebanon, OH 45345
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFID2426TD2A Replaced spray arms. Checks ok

Near Van Eaton Rd, Xenia, OH 45385
Tim  R.

Tim R.

RANGE JENN AIR JED4430WB01 Reset control and checked diagnostics and did a hard reset and reprogram and unit functioned good.

Near Winding Creek Trail, Dayton, OH 45429
Tim  R.

Tim R.

DRYER GE GTD42EASJ2WW "Changed out all for front bearing glides. Unit had previously had drum and rear bearing completely replaced along with front bearings. Everything has greased and nothing is dragging. Theres nothing else we can do to quiet this.; used 2 We3m51 (Glide bearing), and 2 We3m52 (Glide bearing) from stock"

Near Southlyn Dr, Kettering, OH 45409
Steve M.

Steve M.

RANGE MAYTAG MER5730AAH Installed new regulator switch and cooktop element. Unit is operating OK

Near Timberline Dr, Springfield, OH 45504
Steve M.

Steve M.

DISHWASHER GE GDT655SMJ2ES Installed new console assembly

Near Beech Dr, Bradford, OH 45308
Steve G.

Steve G.

RANGE GE JBP84S0M2SS Install new main board front right infinite switch front right triple burner convection fan motor blade and cycled unit test OK

Near Bentwood Dr, Mason, OH 45040
Steve G.

Steve G.

DISHWASHER GE PDW8280J10SS "Installed new wash motor, drain and chopper assy. Cycled. Check for leaks no leaks"

Near Black Horse Run, Lebanon, OH 45036
Shawn H.

Shawn H.

DRYER MAYTAG LDE512 Upon arrival customer stated that unit ran great the first load. Ran a a second load and it wasnt completely dry. Went to run again and unit would not start. Inspected unit and found line wire loose at motor. Reconnected and ran unit to test. Unit is tumbling and heating as it should. All ok. Wire came loose when installing belt. Please mail out invoice.

Near Catalpa Dr., Dayton, OH 45406
Shawn H.

Shawn H.

COOKTOP JENN AIR JGD8430ADB Installed all provided parts and ran burners to test. All ok.

Near Brigantine Way, Dayton, OH 45414
Shaun S.

Shaun S.

MICROWAVE WHIRLPOOL WMH31017HZ/2 "Upon arrival found that mag tube and diode bad on unit, gave customer est for repair declines at this time"

Near Maple Gardens Dr, Englewood, OH 45322
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER THERMADORE DWHD650WFP/13 Inspected unit and found the inlet water valve threads had been stripped and causing the unit to leak. This is not normal wear and tear and not covered under warranty.

Near Old Woods Ct, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Installed water valve. Unit functioning properly. All checks ok.

Near Avalon Trail, Lebanon, OH 45036
Tim  R.

Tim R.

DRYER SAMSUNG DV45H7000EW/A2 Replaced shorted heater. Checks ok; used 1 DE486A (

Near Ridgetop Dr, Bellbrook, OH 45305
Tim  R.

Tim R.

DRYER LG DLG1502W Replace two rollers and greased other rollers. Checks OK; used 2 4581el2002c (Roller) from stock

Near Centerville, OH 45429
Tim  R.

Tim R.

DRYER GE DLEX5101V Replaced shorted heater. Ok; used 1 5301EL1001H (Heater) from stock

Near Chatham Dr, Dayton, OH 45429
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Adjusted flap on dispenser. Fixed ice maker and adjusted temps. Checks ok

Near New England Ave, Dayton, OH 45429
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF25HMEDBWW/AA Adjust DISP door and checks ok

Near Gorman Ave, Englewood, OH 45322
Tim  R.

Tim R.

DRYER KITCHEN AID KEYS750GT0 Replaced fuse and thermostat. Checks ok; used 1 3392519 (FUSE and Thermostat) from stock

Near Governors Trail, Dayton, OH 45409
Tim  R.

Tim R.

DISHWASHER KITCHEN AID KDPE334GPS0 "Removed dishwasher and replaced both the left and right side glides for the rack. Checks ok.; used 1 W11259786 (Slide), and 1 W11259785 (Slide) from stock"

Near Harman Terrace, Dayton, OH 45419
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28JBEDBSG Adjusted fill tube and sealed ice room and checks ok

Near Ambridge Ct, Springboro, OH 45066
Steve M.

Steve M.

DRYER GE GTD42EASJ2WW Door switch faulty causing unit not to start. Replaced door switch unit operating OK; used 1 We04x28977 (Door switch) from stock

Near Willow Dale Rd, Springfield, OH 45502
Steve M.

Steve M.

DRYER WHIRLPOOL WED75HEFW1 Dryers periodically not heating due to faulty wiring in the home. Advise customer to have electric checked

Near Aspen Rd, New Carlisle, OH 45344
Steve M.

Steve M.

REFRIGERATOR - S GENERAL ELECTRIC GTS21FGKEWW Unit not cooling properly in fresh food section. Found thermostat loose from air supply causing bad reading. Reattached. All components running properly

Near Drexel Ave, Piqua, OH 45356
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF22K9581SG/AA Install new main board and power board cycled unit test OK

Near Mere Dr, Mason, OH 45040
Brad A.

Brad A.

WASHER MAYTAG MVWC465HW2 "Was not able to replicate sound customer recorded, called Techline talked to Butch. They are working on a bulletin that will replace the control for making loud noise. File- 7729530923Whirlpool does not have a suggestion to repair unit at this time. Customer is going to return unit to rent a center."

Near Buckman Dr, Dayton, OH 45424
Tim  R.

Tim R.

MICROWAVE MAYTAG AC01840AC "Checked unit over found that the unit was making a loud buzzing noise but had no display. Unit needs magnetron, control and display. It is 15 to 20 years old in the kitchen. Not worth repair. Major repair due to removing microwave ; rqstng P&A on 1 R0130598(nla) (Control) and 1 R0130641(Nla) (Panel) and 1 W10859575(nsa) (Magnetron)"

Near S Helenwood Dr, Dayton, OH 45431
Steve M.

Steve M.

DISHWASHER GE GDT530PSP4SS Unit leaking from wash motor return hose; ordrd 1 WD19X25700 (Wash motor assembly)

Near Madison Ave, Piqua, OH 45356
Steve G.

Steve G.

WASHER GENERAL ELECTRIC GTW465ASN1WW Unit just pumps out. Need board. ; ordrd 1 WH22X29556 (Main board)

Near Melrose Pl, Liberty Township, OH 45011
Steve G.

Steve G.

RANGE GE JGB645SEK2SS Customer states that all of the top burners are burning orange. Spoke to Tyler at techline. ; ordrng 1 Wb21x33225 (Regulator)

Near Charlestown Ln, Mason, OH 45040
Steve G.

Steve G.

DRYER SAMSUNG DV45K7600EW/A3 Unit was loud; Installed new idler pulley Cycled. ; ordrng 1 Dc93-00634aTS (Idler pulley)

Near Windmill Dr, Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR/TOP GENERAL ELECTRIC CFE28TP3MDD1 Unit is not making ice. ; ordrng 1 WR30X28681 (Complete ice maker.)

Near Carey Woods Ln, Beckett Ridge, OH 45069
Shaun S.

Shaun S.

WASHER GE GTWS8655D0MC Upon arrival found that inner basket is busted and would need to be replaced gave customer est for job saved in system will call back if repairs needed

Near Frederick Pike, Vandalia, OH 45377
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Installed hinge and closers. Went to install gasket but it is too narrow. The part number is correct but gasket isnt. Please reorder gasket. ; ordrng 1 241786010 (Gasket frz(pw))

Near Rockcliff Cir, Dayton, OH 45406
Shawn H.

Shawn H.

REFRIGERATOR GE PFSS9PKYASS Upon arrival found ice maker with no water in it. Forces ice maker to cycle. It was sluggish to start. It did not fill with water. Water valve is installed correctly but isnt getting voltage. Unit needs ice maker under part warranty. ; ordrng 1 WR30X10131(PW) (Ice maker(PW))

Near Fayetta Ct, Dayton, OH 45424
Shawn H.

Shawn H.

DRYER MAYTAG MEDB835DW4 "Upon arrival customer stated that unit takes several cycles to dry. Unit has good air flow, heater and thermals are good. Moisture sensor is good. Control isnt sensing moisture and short cycling. Unit needs control. ; ordrng 1 W11133021 (Pcb)"

Near Jordan Rd, West Alexandria, OH 45381
Shaun S.

Shaun S.

WASHER GE gtw460ASJ6WW Upon arrival found that unit is in need of new main control; ordrng 1 Main board

Near N Eppington Dr, Dayton, OH 45426
Shaun S.

Shaun S.

RANGE LG LDG3036ST "Upon arrival tech received the door latch motor and not the convection motor ; ordrng 1 Eau36206002 (Convection motor)"

Near E Limestone St, Yellow Springs, OH 45387
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

RANGE BOSCH HDI8054U/01 Inspected the unit and found 2x oven knobs damaged. Knobs are considered cosmetic warranty. Customer to order the knobs themselves.

Near Fawn Lea Trail, Centerville, OH 45459
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR KENMORE 1.07E+11 Inspected the unit and found a failed icemaker. Ordering icemaker.; rqstng P&A on 1 2198597 (Icemaker)

Near Iris Trail, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DRYER WHIRLPOOL WGD4815EW0 "Inspected the unit and found a bad support wheel and pulley. Installed dryer maintenance kit which includes both support wheels, belt, and pulley. Ran a test cycle and the unit ran without any issues or abnormal sounds. All checks ok 937-469-4049; used 1 4392065 (Dryer maintenance kit) from stock"

Near Willow Brook Rd, Dayton, OH 45458
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR ELECTROLUX LGHS2665KF2 Inspected The unit and found the evaporator fan motor out. Ordering parts.; ordrng 1 241509402 (Fan motor) and 1 5303918214 (Thermistor)

Near Timber Ridge Dr, Carlisle, OH 45005
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER GE GSD940G/01 "Inspected the unit and found it leaking at the motor and tub connection and the door gaskets. Removed the gaskets and cleaned them, reinstalled gaskets. Unit no longer leaking from the gasket. The unit is roughly 15 years old and located in the kitchen.; rqstng P&A on 1 WD19X0042 (Pump motor) and 1 WD18X0206 (Connector) and 1 WD22X0126 (Connection hose) and 1 WD21X802 (Solenoid) and 1 WD19X0051 (Seql) and 1 WD01X1339 (Spring cutter)"

Near Washington Colony Dr, Dayton, OH 45458
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER THERMADORE DWHD650WFP/13 Inlet water valve threads stripped. Customer approved estimate.; ordrng 1 628334 (Inlet valve)

Near Old Woods Ct, Springboro, OH 45066
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR KENMORE 1.07E+11 Customer wants the icemaker. Ordering part.; ordrng 1 2198597 (Icemaker)

Near Iris Trail, Waynesville, OH 45068
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Replaced parts, found broken wires in the harness. Unit checks ok. Showed customer."

Near Warvel Rd, Ansonia, OH 45303
Kevin S.

Kevin S.

DRYER ELECTROLUX EIMED60LT3 "Unit throwing E61 and E64 error codes. Found one side of heating element open. Changed with new element, tested, unit checks ok.; used 1 134792700 (Element) from stock"

Near Woodbriar Ln, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIG/SIDE-BY-S FRIGIDAIRE FRS26ZRGW7 "Upon arrival unit was unplugged not running... Ordering new relay, overload however is not available. Collected full estimate for repair.; ordrng 1 5304410951 (Relay)"

Near Birt St, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FPBC2278UF1 "Upon arrival, checked unit temps, 37F and 2F in freezer. Customer has never noticed any issue with cooling. No noises at the time. Customer claims always been the same noise, though not as frequent as before. Checked ice maker compartment. No noticeable frost either in or outside around unit. Fan is working properly, again checked with light to see if any light was shining from outside in, none. I believe this is sealed up proper from my permagum. Definitely a fan noise per previous older videos which i had customer send to me. There is only an ice room fan and evap fan in freezer. Didnt notice any frost build up in freezer at this time. Need to call techline.; saved tckt"

Near Aspen Dr, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Cleared out ice from ice room replaced auger assy was locked up and took pictures and checks ok; used 1 Da97-12540g (Auger assy) from stock

Near Ridge Rd, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR GE PFSS6PKXASS Kitchen 5-10 yrs water valve not opening to DISP water or make ice; rqstng P&A on 1 WR57X10082 (Water valve)

Near Lantz Rd, Dayton, OH 45432
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Install new auger assembly ice container and took pictures and sealed around ice room and checks ok; used 1 DA97-14474c (Container), 1 DA82-02367a (Clips), 1 Da81-05595a (Rtv), and 1 DA97-12540g (Auger) from stock"

Near Brookville, OH 45309
Kevin M.

Kevin M.

REFRIGERATOR GE GFE29HGDAWW Fresh food thing assembly is frozen up for a new fan motor and assembly; ordrng 1 WR17X13142 (Ff fan cover) and 1 WR60X26866 (Ff fan motor)

Near Eastpoint Ct, Washington Township, OH 45459
Brad A.

Brad A.

DISHWASHER - BUI GENERAL ELECTRIC GDT535PSM4SS "Found door latch not closing properly, ordered latch.; ordrng 1 Unknown(DN) (Door latch)"

Near Kingman Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RS25J500DSR/AA Auger motor was stuck cleared out and checks ok

Near Ernroe Dr, Dayton, OH 45417
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR1814TWG Installed dye drier and recharged unit getting a good frost pattern and checks ok; used 1 5303918358 (Dye drier) from stock

Near Jacksonburg Rd, Middletown, OH 45042
Brad A.

Brad A.

OVEN MAYTAG MEW6527DDW "Found broil element stays on during bake cycle, relay on control is not cycling properly. Ordered control. Located in the kitchen, manufactured 2010.; rqstng P&A on 1 5765M483-60 (Control)"

Near Southlawn Dr, Fairborn, OH 45324
Brad A.

Brad A.

DRYER LG DLEX3700V "Found outlet not giving proper voltage, 208 volts between L1 and L2. Customer to have outlet repaired. Unit checks ok."

Near E Possum Rd, Springfield, OH 45502
Brad A.

Brad A.

DRYER GE GTD72EBPN0DG "Installed new control, switch, and led light, unit is working properly."

Near S Alpha Bellbrook Rd, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR KENMORE 795.69002.900 "Found door switch not opening properly, installed new switch, unit checks ok."

Near Glen Ivy Dr, Huber Heights, OH 45424
Tim  R.

Tim R.

REFRIGERATOR/TOP HAIER HA10TG21BSW Unit is in the garage and will not function correctly in the garage due to thermostat.

Near Freedom Pointe, Beavercreek, OH 45434
Tim  R.

Tim R.

WASHER GE GFW400SCM1WW Checked unit over and found that the hot water supply line was kinked. Fixed kink unit checks OK. Customers hot water valve was leaking did inform the customer of leak

Near Rustic Trail, Dayton, OH 45434
Tim  R.

Tim R.

RANGE GE JT5000SF3SS Unit was run through self clean and shorted thermostat on back. Removed wall oven. Replaced thermostat. Tested. Checks ok; used 1 WB24T10164 (Thermostat) from stock

Near Sueden Dr, Beavercreek, OH 45430
Tim  R.

Tim R.

RANGE FRIGIDAIRE FEC30S6ABF Removed cooktop and replaced front right burner switch. Tested checked OK

Near Meadow Woods Ln, Dayton, OH 45458
Tim  R.

Tim R.

REFRIGERATOR GE GZS22IYNBHFS Adjusted freezer fan and instructed customer in noise. Checks ok

Near Adams Cir, Dayton, OH 45459
Tim  R.

Tim R.

DRYER FRIGIDAIRE FARE4044MW Kendall OKd replacing lint filter. Bill HHS....

Near Tristan Ct, Dayton, OH 45449
Tim  R.

Tim R.

REFRIGERATOR WHIRLPOOL ED5PHEXRQ00 Dropped off bucket.

Near Virginia Ave, Dayton, OH 45410
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FRT1821TS8 Unit making noise while running due to evaporator fan loose from shroud plastic retainer clip was not secure allowing motor to move freely inside the casing. Reattached and secured fan unit is operating properly

Near Davisson Rd, Mechanicsburg, OH 43044
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FGID2468UD1A "Unit not heating properly, I found loose wire on heater. Reconnected ran through diagnostics unit checks OK

Near E Sandusky St, Mechanicsburg, OH 43044
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Refrigerator making loud clicking sound when trying to cool. Found faulty damper assembly in fresh food section. Replaced damper unit is operating properly; used 1 W10594330 (Damper) from stock

Near County Rd 32 S, Bellefontaine, OH 43311
Tim  R.

Tim R.

WALL OVEN GE 0000MISSING MODEL000 Unit is about 50 years old in the kitchen and missing model and serial. Needs hinges and thermostat. No repair possible. Not cover pre existing.....

Near Napanee Dr, Beavercreek, OH 45430
Steve M.

Steve M.

WASHER GE GTW460ASJ8WW Washer is not completing cycle throwing up random codes. Test ran washer all components seem to check OK. There is a firmware update needed. Re-flashed PCM unit checks out OK

Near Floral Acres Dr, Tipp City, OH 45371
Steve G.

Steve G.

MICROWAVE KITCHENAID KMHS120ESS5 Customer closes door it said still open. Loads test the unit several times and each time unit did work. Did pop popcorn and ran several other test.... not able to get the unit to act up while running the unit.

Near S Shore Dr, Mason, OH 45040
Tim  R.

Tim R.

WASHER GE GTW500ASN0WS Checked unit over found that unit was damaged massively. Attached pictures this is not covered by warranty did inform the customer of this. Please bill GE for trip charge

Near E Dorothy Ln, Kettering, OH 45419
Steve G.

Steve G.

WASHER GENERAL ELECTRIC GFW550SSN0WW Unit is not draining. Found debris in the unit. Adv customer a one time courtesy per the warranty company. . Cycled.

Near Falcon Ln, Mason, OH 45040
Tim  R.

Tim R.

REFRIGERATOR KENMORE 1068562713 Check unit over found that the unit had the icemaker tilted backwards and when it would fill with water it would drip out of the back. I adjusted the icemaker and cleared ice build up on the bucket. Tested auger and icemaker both functioning normal

Near Scofield Pl, Dayton, OH 45417
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE LGHD2369TF6 Installed new left and right freezer drawer track assemblies

Near Thornburg Pl, Tipp City, OH 45371
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

REFRIGERATOR HISENSE HBM17158SS Install door handle all checks OK

Near Miami St, Waynesville, OH 45068
Steve G.

Steve G.

WASHER LG WM3670HVA Customer had extended warranty.

Near Babbling Brooke Dr, Monroe, OH 45050
Steve G.

Steve G.

REFRIG/SIDE-BY-S WHIRLPOOL WRF342FIA00 Customer states that the unit is freezing everything on the top... did advise to the customer to keep things clear of the damper. Time of service call nothing was frozen and return air vent was clear. Did check each shelf and bin for anything frozen. Bruce techline.Adv. customer nothing else we can do.

Near Lind Pl, Mason, OH 45040
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF263BEAESG/AA "Upon arrival found unit unplugged. Customer stated that unit was making a humming noise then both sections stopped cooling. Plugged unit in and let run. No error codes present. Compressor, condenser fan, and evaporator fans are running. Unit is drawing less than an amp. Interior of unit has several damaged shelves, freezer gasket is torn, signs of roaches in unit. Unit has possible Freon leak. Unit is not taken care of. Calling Aarons to inform when open. Spoke with Miranda and informed them of conditions of home and that we will not service. Spoke with CC before calling."

Near Negley Pl, Dayton, OH 45402
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR2021TB5 Installed garage kit for customer and checks ok; used 1 5303918301 (Garage kit) from stock

Near Shadowood Cir, Bellbrook, OH 45305
Shaun S.

Shaun S.

DISHWASHER GE GSD3360K01SS "Removed and replaced motor on unit, unit checks ok"

Near Detroit Ave, Dayton, OH 45416
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE PHSC239DSB0 Installed new holder for shelf and checks ok

Near Woodbridge Ln, Dayton, OH 45429
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFHD2250TF3 Icemaker was locked up replaced icemaker and checks ok; used 1 243297609 (Icemaker) from stock

Near Cedar Bluff Cir, Dayton, OH 45415
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE FFTR2021TB8 Adjusted the rail on ff door and checks ok

Near W Grand Ave, Dayton, OH 45402
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER LG LDF5545ST Installed the control board and made sure the unit is level. Unit powered up without any issues. I advised the customer to run a test cycle. All checks ok.

Near Utica Rd, Waynesville, OH 45068
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

COOKTOP WHIRLPOOL WFE361LVB0 Inspected the unit and found the glass cooktop shattered from something falling onto it. Advised the warranty company of the issues and they advised this falls under cosmetic warranty and only covered for the first 30 days. Notified customer.

Near Whittier St, Middletown, OH 45042
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

ELECTRIC RANGE FRIGIDAIRE LFEF3054TFJ Inspected the unit and found the glass cooktop shattered and along with the control board not responding. Advised warranty company of issue and they said the glass cooktop is only covered under the cosmetic warranty which only the first 30 days.

Near Roosevelt Ave, Middletown, OH 45044
Brad A.

Brad A.

MICROWAVE GE JVM1851WF001 "Installed new main PCB, unit is working properly."

Near Keturah Dr, Fairborn, OH 45324
Brad A.

Brad A.

RANGE GE PGS930YP1FS "Found left front burner not allowing flame to burn on one side, found dent on left side when unit was delivered. Customer does not want to have unit repaired. They are going to return to the vendor."

Near Lewis Creek Ct, Xenia, OH 45385
sam.robertson@authorizedco.com

sam.robertson@authorizedco.com

DISHWASHER FRIGIDAIRE FBD2400KW12B Installed parts. Ran a test cycle and all checks ok.

Near Apple Ridge Ct, Middletown, OH 45044
Kevin S.

Kevin S.

RANGE WHIRLPOOL WFG770H0FZ0 "Changed out igniter, put oven into bake 350. Unit will spark 2-3 times and ignite, let run for a minute, then canceled. Proceeded to check ignition two more times, unit is igniting without issue. Explained to customer not going to ignite off just one spark as it might take 2 or 3 or so. As long as the unit is not just sitting there sparking for several seconds on hand. Unit is working properly."

Near Barr Rd, Union City, OH 45390
Kevin S.

Kevin S.

WASHER LG WM8100HVA "Changed out all suspension parts... reinstalled unit, tested with 4 bath towels. Unit spun out ok, nothing abnormal with that load, had customer daughter watch to confirm. Told them to go ahead and do some loads and see what happens. Unit checks ok. "

Near Holly Hill Dr, Greenville, OH 45331
Brad A.

Brad A.

WASHER WHIRLPOOL WTW4800XQ2 "Found left front hanger out of place causing tub to lean, put hanger back in its proper place, found drain hose loose causing a leak, tightened up hose clamp, unit checks ok."

Near Clearlake Dr, Huber Heights, OH 45424
Kevin S.

Kevin S.

RANGE LG LSD4913ST/00 "Replaced control, set oven to 350F convection bake, oven preheated to 325F on display and flashed on pre heat. Took quick check with thermal gun to back wall. Unit was slightly over the temp. Continued to let it heat... then canceled out. Opened door to let heat out and then proceeded to let preheat again on convection bake.,unit again pre heated. Unit checks ok."

Near Panther Creek Rd, Bradford, OH 45308
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF263BEAESG/AA Found icemaker not plugged in all the way pushed connection and reset icemaker and started going through a cycle

Near N Main St, Lewisburg, OH 45338