Local Reviews

Authorized Service Rated 4.8 out of 5 stars based on 1597 customer reviews

Map of Washington Township, OH

Very satisfied




Review of Authorized Service

Prompt, pleasant service


Map of Fairborn, OH

2355 Gardner




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Map of Greenville, OH

Dianna




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Map of Springboro, OH

steve G




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Map of Greenville, OH

Ryan




Review of Authorized Service

Very good experience!


Map of Bellbrook, OH

Waste of Time and Money




Review of Authorized Service

He showed up, opened our freezer door a couple of times without checking anything else, and then insisted it had to be the slide rails. Even after trying to reason with him that I'd already tried things to rule out the rails, he continued to insist based on his arrogance in experience. He couldn't even be convinced to spend another couple of minutes looking at the problem. I ended up buying the rails he suggested just to complete my part. Lo and behold, nothing has changed. Big waste of time and money from my perspective. Maybe the other technicians are better, but I wouldn't bother with Kevin M again.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.


Map of Carlisle, OH

Great service and Professionalism.




Review of Authorized Service

This company/repairman was dispatched to my residence for warranty repairs through Lowes. Steve has been to our house on several occasions. Always professional, upbeat, and courteous.


Map of Quincy, OH

Very knowledgable




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Steve was very courteous and knowledgeable


Map of Springboro, OH

Tribe22




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Our tech was on-time and very professional.


Map of Fairborn, OH

PKB




Review of Authorized Service

The service provider was professional and pleasant. Called within 30 minutes of arriving. He clearly communicated the problem with our microwave. I have confidence in this company should I need their services in the future.


Great Service




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Great service




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Great




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I'm happy ice maker working.worker kind n ask me did i have any questions n other about ice marker.


Short visit




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The visit was too short for much of an opinion. No tag was found on the range so it wasn’t possible to proceed. The serviceman was polite and on time however.


Michael




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Fast service!




Review of Authorized Service

After we had our issue and I submitted a request through my home warranty company online, we were contacted that day by Authorized Service and they were able to schedule service within a couple days. Thanks!


Job done efficiently




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Awesome service!




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He was very knowledgeable and professional. Shawn was excellent. He let us know when he would be coming. Something beyond his control is the window of service the company gave us. Noon to 6 pm is a very large window to have to be at or near home.


Great work




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Shawn H. was very proficient and did a great job with repairing the dishwasher.


Very knowledgeable and fast! Great job!




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Knew exactly what was wrong. Knew what part to order and fixed it. Cleaned up and was done in a very short time. Great job!


Quick, On-time, Professional




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Service was completed in under 15 minutes because he arrived prepared with part and equipment. Personable and professional.


Quick & knowlegeable




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could not have ask for better service, & on time to.


On time knowledgeable quick




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Denise




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Luke did a great job.


Great Customer Service




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The Tech was very friendly and professional.


good service




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Was highly impressed with Steve our technician with his friendliness and Honesty!




Review of Authorized Service

Was impressed that he took the time to explain how to do figure maintenance on our freezer so we wouldn’t have future issues! Thanks


Great Service




Review of Authorized Service

Excellent Technician found the problem and fixed in a timely manner.


prompt service




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This was my first time using this service and Brad was here when he said he would be, calling in advance. A part was ordered and was here in just a few days and scheduled for installation promptly.


Very good service




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The service man was very friendly and so full of information about my appliance. I learned a lot from him !


Appreciate the Follow Up




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Finished repair Frigidaire


Job well done!




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Found problem and repaired it quickly


Very knowledgeable and fast exchange of parts. Great work!




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Exceptional Customer Service!




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Steve was great! Exceptional customer service. Really cares that you are satisfied with repair.


GREAT SERVICE




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SHAWN OUR SERVICE TECH WAS VERY NICE, CLEAN AND KNOWLEDGEABLE


Royce




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Great


Steve was Awesome




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Steve contacted us ahead of his visit, kept us informed during the whole process. Plus he’s a joy to be around.


Great service




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Awesome


Great service




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Ridiculous wait period.




Review of Authorized Service

They take forever to come out then had to wait another 4 days for them to repair the fridge. No courtesy of a new baby and small children being in the home. Waisted 400 dollars in food due to this inconvenience.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Marlise or Chris at the office to talk further about your refrigerator repair. 937-252-3200.


Friendly, helpful, professional




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Not just would tell my friends, but have already shared about the good service.


Great service




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We expected to have to wait 3-4 days for the part needed to fix our refrigerator, and Brad called ack within 2 to install the part.


Elizabeth




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Wonderful


great service and on time




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Great Service!




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Thank you for fixing my washer! I’m so glad to have it fixed!


Great Service




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While the serviceman was wonderful, he was not able to fix my problem. Evidently my dryer vent needed to be cleaned out and he is not able to do this. This is not his fault, but as a customer I now have to pay an additional fee to have a dryer vent person come out. It seems that you might want to partner with a company that could service both of these issues when related to a clothes dryer.


Steve G




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Great repairman. give him a raise...


Gary




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Fantastic Service




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Wish we had you guys all the time


Dryer




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Shawana


Efficient and Friendly




Review of Authorized Service

Hutch is the best. Knowledgeable, and well equipped to efficiently solve problems with home appliances.


Will do business again!




Review of Authorized Service

Washer Repair - This is the first time that I've used this company and will definitely use them for any future needs. Steve contacted me the evening before my scheduled service to let me know when he planned on arriving and again the next morning with an update. He assessed the problem and we determined that it wasn't cost effective to repair the washer. He was very knowledgeable and told me quite a bit of information about the newer model washing machines, what I would probably like and dislike based on my needs/usage, and what to look for in purchasing a new one. It was much appreciated!


Great service and response.




Review of Authorized Service

Unit is working fine. Thank you for the prompt service.


Miss




Review of Authorized Service


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Robbin or Chris at the office to talk further about your experience. 937-252-3200.


Very professional, polite and great work




Review of Authorized Service

Steve was very professional and area cleaned up and did a great job


Outstanding service




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Steve is exceptional. Extremely knowledgeable, always on time and professional.


Great service and no complaints




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Wonderful service and fair price




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On time. Very courteous. Explained tips on how best to get the best out of our Frigidaire dishwasher. Explained what problem was with dishwasher and how he fixed it. Advised us to call if any further problems with Frigidaire appliances. Was excellent.


Great Service




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Nice Job




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Tech was timely and did good work. Thanks much


Great technician




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Terrific Service!




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Steve is a very good technician with the right customer attitude!


Our Service Technician was knowledgeable & considerate. Extraordinary Service!!!




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We would recommend Authorized Service to anyone!!


Prompt Service




Review of Authorized Service

Shaun kept in touch regarding arrival time which is very helpful. His service was great and solved the problem quickly and efficiently.


Awesome Service




Review of Authorized Service

We have had Steve before and he is by far our favorite out of all the service techs we have had sent to our house by Lowes.


Wonderful service




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We recommend it to anybody but need your service


Awesome service!




Review of Authorized Service

Steve was very professional and knowledgeable. A very nice guy, easy to talk to. He replaced my ice maker and dishwasher motor in quick time. I’ll definitely use Authorized Service again!


Less than 30 minute fix




Review of Authorized Service

The maintenance guy came well-prepared with all the parts and some extra parts just in case the issue was not the same issue he came for so he diagnose the issue and found the problem and it was I want to say 15 minutes and he was gone because he fixed it! Friendly and efficient!


Superb service




Review of Authorized Service

Steve did an excellent job and performed the service call in an extremely timely manner.


Service Excellent. Frigidaire Refrigerator not so much.




Review of Authorized Service

Excellent Job, great job. Extremely happy with service, not happy with Frigidaire Ice Machine itself. Even when working normal, has low ice output and long harvesting time.


Great repair experience




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Steve was on time, courteous, friendly and very knowledgeable. Overall he made my repair experience awesome!!


Judy




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Great. No complaints.


Very informative.




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Technician gave us our options and, when asked, offered his opinion.


Awesome job thanks !




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Betty




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Great service


Great service, Robin was very helpful, polite and provided great alternative to our need.




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Honest and Professional




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Steve did a great job keeping me in the know of what was going on during our washing machine repair. He was very professional. He called ahead of time to confirm his arrival, cleaned up after himself, and was very honest and knowledgeable.


Great




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Great very professional and answered all my questions.


Great Service




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Steve was efficient in his repair work, and by communicating with us in a timely manner after we called about the issue


He knew just what to do, had no problems, great service.




Review of Authorized Service

I got scheduled, got my call and service just as I was told to expect.


Great and speedy service.




Review of Authorized Service

Steve was very knowledgeable and got the job done in a hurry. He was able to get parts quickly and did an excellent job.


Not so happy with service.




Review of Authorized Service

Repairman said problem was low water pressure. Not the case at all. He left and I had to call in to have him come back. Plumber checked and there was plenty of water pressure. Repairman replace parts and problem solved.


Liana




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Great diagnostic service


Kevin did a awesome job.




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The washer is working great thank to Kevin & the company.


Very nice technician and service




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Good courteous clean service. Only negative comment was that we did not get communications as to when the ordered part would be received and available for return visit for install and completion of job.


David




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Great and Professional Service!!!




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Technician always alerted me via a phone call when he was on his way. Diagnosed problem quickly and repaired as soon as parts came in. Very Satisfied with this technician!


Great Service




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Very easy process and good results.


Erica




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Service was quick yet efficient! I was very satisfied with my experience, would use and/or recommend your services again!


Great service!




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Dishwasher Repair




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I was happy with the repair. The only negative was the entire process took a couple of weeks from start to finish. Other than that I was satisfied and would use this company again.


Stove repair




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Great service




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Amazing service




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The service Tech was extremely knowledgeable and very friendly helpful I hope everybody gets a service person as great as the one we had


Prompt service, friendly employees.




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Steve was very knowledgeable and helpful in solving our ice maker and drawer problem


great service... honest impression




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Mr Robertson was punctual and finished his evaluation within a short period of time. He discussed options with me and gave me what I thought was an honest opinion of the situation


Awesome




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Steve was very thorough and professional. Told us everything that was wrong and how it was fixed!


Steve provided great service




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Parts took a very long time to come in but Steve was very professional and did an excellent job


Sanjuana




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Great service


Excellent service




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Very nice, professional and knowledgeable!




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On time. Professional.


Tina




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Tech explained what he was doing, an was very nice gentleman


great service




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Was able to resolve problem quickly


Long




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STEVE IS A GREAT GUY AND A FABULOUS SERVICE TECH!


Great Service




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Problem located quickly


Reasonable price and great service!




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Fast scheduling time. Able to repair dishwasher at a reasonable price. Same great experience as I have had in the past, so I would totally use them again!


HE was rude and he slammed my refridgerator into the wall he also opened the freezer and slammed it closed




Review of Authorized Service

I hope I never have to call about repairs again if I do and you send the same lazy guy I will call the BBB he needs to be retrained on how to treat people


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Please call Robbin at the office to talk further about your experience. 937-252-3200.


very helpful




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Steve did a great job trouble shooting.




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very competent service tech, credible analysis of problem




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Help when needed




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Very good professional service


Great Service




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Timely, professional and fixed the problem. Thank you!


Great




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Good tech very polite and helpful thanks


Service was outstanding




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Tim represented himself and his employer well. After turning on the dryer for a few seconds, he knew what needed to be done, before I knew it he was done and out the door!


Mrs




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Steve..excellent job overall!




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Excellent steve


Great Service




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The repairman was very professional and friendly.


Courteous and professional




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Barb




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Excellent service


good service. Knowlegable &couteous tech




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Knowledgeable and professional




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Tim was professional, prompt, helpful and fixed the problem. I appreciate his help.


Need a new washer




Review of Authorized Service

Well these guys have been to my house twice in the past 3 weeks and the washer still is NOT WORKING PROPERLY. Water runs for hours and hours. I have to stay there and watch it. Then I put it on spin. IS LOWES GOING TO PAY MY WATER BILL??? This washer needs replaced NOW


Response from Authorized Service:

I apologize your washer is still not operating correctly. If you could please give us a call at the office, we will be happy to speak with regarding the next step for the washer. Our phone number is 937-252-3200. Just ask for Robbin! Thanks so much for letting us know!


Great Service




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Prompt, courteous and techically competent.


Great servic




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Very responsive!




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Orie




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Very nice man. Seems knowledgeable. Would recommend him


Service call - 55 Deer Trail




Review of Authorized Service

The service rep - Steve - was very polite & professional


Refrigerator repair




Review of Authorized Service


fridge wasn't getting cold




Review of Authorized Service

Steve was very fast at getting it fixed! he was very nice and helpful! Great job!


Andrew




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Kevin did a great and timely job he wasn’t able to fix it but was very very helpful with our next steps and what to do.


Great service




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Ryan




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Miracle for me




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Always kept me in loop about what was going on. They answered my questions and very professional. They resurrected my dishwasher when another company tried to xxxx me. Thank you so very much.


Very knowledgeable




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Great service




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Shawn did a wonderful job explaining what was going with my washer and fixed it in a timely matter.


Super service




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He went straight to problem and had it solved in less than 5 minutes


Good




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Fast, friendly, and knowledgeable service




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Steve was very polite and went right to work on the task at hand. He told me information along the way and gave me ideas to try if I thought the refrigerator gasket was not sealing properly.


Great service




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They were fast and productive


Great service




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Great service




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He is very professional and knowledgeable


Great service.




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Repairs were done quickly.


Great service




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Our repair guy was great! He was quick and told me everything that was going on. He offered to take a look at other appliances as well. Our appliances are fairly new and I had no idea how to program them. He showed me everything I needed to know.


Only One I Trust for My Samsung Fridge!




Review of Authorized Service

Received great service from Steve. He was knowledgeable and personable. He gave me an honest and much appreciate opinion on repairing versus replacing and that is a rare find these days. Exceptional service and plan to use him on any future issues I have with my Samsung refrigerator.


Very nice,helpful,service.




Review of Authorized Service

My service guy was super nice and explained everything and showed me what he found. He was thuro with checking my dryer. I really appreciate that they helped me with the time of which i needed my service. I would like them put on my acct for future needs if they arise.


Service Tech a five star also.




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Denise




Review of Authorized Service

Excellent service!! Tim was on time and professional.


I’m happy




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Not happy. Tech said what needed replaced was general wear & tear issue and is not covered under warranty. The dryer makes more noise now than before.


Response from Authorized Service:

Thank you for your feedback! I apologize you did not have a 100% positive experience with our company. Tim will be calling you today to talk further about the repair.


Very pleasant




Review of Authorized Service

Tim was very pleasant and knowledgeable. Very respectful. I would recommend him anyone!


Great service




Review of Authorized Service

The service man I had was very nice and knowledgeable - he had a difficult job and did a good job!


very helpful young man Jason




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Mrs




Review of Authorized Service

The technician was very professional and on time.


Mark




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Great service


Brant




Review of Authorized Service

Great service and my service was under warranty didn’t cost me anything. All representatives were very kind. Thanks


Wendy




Review of Authorized Service

Shawn was very professional, personable, and fixed our washer. We appreciate that he carefully diagnosed the problem and did not cause extra work or expense. I have already recommended your business to someone else. Thank you!


Great service!




Review of Authorized Service

The technician was knowledgeable and very courteous.


The Day Our ‘Fridge Died




Review of Authorized Service

After expending two service calls, and lots of physical effort in installing a new ice maker, Kevin declared our 30-year-old Kitchen-aide refrigerator a lost cause. Internal wiring problems precluded returning the unit to full and effective service. Can’t say enough good about the service he provided on our behalf.


Great service




Review of Authorized Service

Service was professional And most importantly repaired correctly the first time and on time


Timely, courteous service.




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Great Job




Review of Authorized Service

Kevin was on time, did a fine job in fixing the problem, cleaned up after the repair ask if I understood the fix and presented me the bill. Kevin was friendly ;,we shared mutual stories, and all in we had a great experience.


Very good.




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Good service




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Great service




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Thorough




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Great diagnostics but machine wouldn’t act up for him so a repair wasn’t done that day.


Christina




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Great Service. Very like-able.




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Great service




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Very prompt. Excellent communication! Will definitely use again!


Excellent service




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Good service and helpful




Review of Authorized Service

They let you know when they would be there and if they were going to be late. Explain things on what they were doing and did which was helpful too


Dolores




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He was very thorough, and made sure everything was done right




Review of Authorized Service

I am very happy with how everything is working. And how friendly he was


Great service




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On time timely manner for fix and got straight to the issue


Great and professional service




Review of Authorized Service

The repairman was very patient and thorough. He wanted to make sure that he completed the job to satisfaction. My repair went beyond simple and he was very patient.


great service




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Gary




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Good work but made a mistake that cost me $300.00




Review of Authorized Service

Steve didn’t put our water softener discharge line back in drain line. After couple of days we had water all over. Steve came out said drain line was clogged. Service not covered cost us $90.00 .We call plumber cost us $300.00 Days later we had water all over again. I found water softener discharge line on floor put it back in stand pipe. No more water problems. This is what happened to us. Cost us money for some ones mistake.


Response from Authorized Service:

I apologize you did not have a 100% positive experience with our company. I would like to talk further about your experience. Please call Marlise at the office, 937-252-3200. Thank you!


Got the job done




Review of Authorized Service

After one failed visit by a different repairman, Kevin was able to diagnose the problem, order the parts, and return to install them. The frig is now working properly, and I have two thermometers inside to let me keep an eye on the temperature.


Very pricey




Review of Authorized Service

Was at work-husband says he wasn't there very long,but quickly diagnosed the problem-and charged us quite a bit for his time....so.....probably will shop around next time.


Richard




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best service ever




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Great service




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The problem was found and quickly corrected. Steve was friendly and kind.


Bently




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Excellent. #10


Great Service!




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very good service




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Good job/Excellent scheduling for my leaking washing machine.




Review of Authorized Service

Tim did a great job and even tightened the hose on the dryer that had come loose. They are not in the most convenient place and he had to lay on top of counters to get to the back of the washer/dryer. He was nice to deal with. Give Tim a big raise! ! !


Great service




Review of Authorized Service

Steve was very flexible and worked around our schedule to get our washer working quickly


Richard




Review of Authorized Service

Great service.


Helen




Review of Authorized Service

Needed more work done than you all provide


Corinne




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Knowledgable Service Tech




Review of Authorized Service

Shaun Stephens has done a great job of diagnosing the myriad of problems we've had with our dishwasher. We had another service try multiple times first and they couldn't figure out the issues. Shaun has each time. It's unfortunate we've had multiple issues while still under warranty but that's not his fault


Dan




Review of Authorized Service

Kevin did a nice job.


Ice Maker




Review of Authorized Service

Great service , on time, quick diagnosis, follow-up was excellent, couldn’t be more pleased with the service we received!


Great service




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Very nice guy


Dolores




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Super service super trch


Great Service




Review of Authorized Service

Steve was very knowledgeable and quick with my washer repair.


Great service!




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Great customer service




Review of Authorized Service

Tim was thorough and trustworthy


Kevin was prompt efficient and very professional. A good experience.




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Great Service




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Very professional




Review of Authorized Service

Tim was very professional and quick. He knew what was wrong and fixed it perfectly.


Shawn H.

Shawn H.

MICROWAVE WHIRLPOOL WML55011HS2 Upon arrival found unit not heating but drawing 10 amps. Removed console to check for voltage. Unit is sending voltage to the transformer and to the magnetron. Magnetron is shorted open causing no heat. Unit needs thermostat and magnetron. ; ordrng 1 W11125676 (thrmst-fix) and 1 W11402082 (magnetron )

Near Imogene Rd, Dayton, OH 45405
Kevin M.

Kevin M.

FREEZER FRIGIDAIRE LFFH20F3QWC Installed new def timer it wasn’t advancing properly

Near Cadillac St, Moraine, OH 45439
Shaun S.

Shaun S.

RESIDENTIAL REFR WHIRLPOOL WRF992FIFM00 Found that door gasket is ripped and needs to be replaced ; ordrng 1 W10688387 (gasket-fip)

Near Oak Creek Trail, Huber Heights, OH 45424
Kevin M.

Kevin M.

REFRIGERATOR MAYTAG MFI2665XEM8 Called HBW- Russ-kitchen 5-10 yrs damper and brd not communicating properly Auth#-435344938269; ordrng 1 W10196393PW (damper control assy) and 1 W11035752 (cntrl-elec)

Near Pinecone Ln, Springboro, OH 45066
Kevin S.

Kevin S.

REFRIGERATOR GE GFD28GYNCFS Compressor is running and hot to the touch, condenser fan is running also, plugged in watt meter, unit started and came down leveling out to around 1.07 amp. No frost pattern, Called tech line, gave them all the symptoms, tech said he believes the compressor has went bad. Unit was just purchased in June. Ordering ui/led board, compressor and dye filter. See note.; ordrng 1 PSEUDOXXX (DYE FILTER) and 1 WR17X26326 (cap touch std stainl) and 1 WR55X30486 (pcb asm led icon ui) and 1 WR87X29155 (COMPRESSOR)"

Near Hartzell Rd, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR KITCHEN AID KFIS29BBMS03 Water valve not opening and closing properly; ordrng 1 W10341329 (valve)

Near Bunnell Hill Rd, Springboro, OH 45066
Shaun S.

Shaun S.

RANGE FRIGIDAIRE LGEF3045KFJ "Upon arrival found that unit has a defective controller, not sending power to elements to heat unit. Board was not in stock at DAP; ordrng 1 5304495520 (BOARD)"

Near Anniston Dr, Dayton, OH 45415
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Found fill tube freezing up, not allowing water to flow to icemaker. Installed new fill tube. Unit checks ok.; used 1 241920106 (FILL TUBE) from stock"

Near Mill Stone Dr, Dayton, OH 45434
Brad A.

Brad A.

DRYER GE GTDP200EF3WS "Found belt broken, ordered new belt.; ordrng 1 WE12M29 (BELT)"

Near Green Vista Dr, Enon, OH 45323
Brad A.

Brad A.

DRYER SAMSUNG ELECTRON DV48H7400EW/A2 "Unit will not run, found motor out of ohm range, found no voltage coming from main control. Located in the laundry room, manufactured 7/2016.; rqstng P&A on 1 UNKNOWN (MOTOR) and 1 UNKNOWN (MAIN CONTROL)"

Near Gayhart Dr, Xenia, OH 45385
Brad A.

Brad A.

ELECTRIC RANGE FRIGIDAIRE FGEW3066UFA "Customer has had door panel replaced 3 times, technicians have damaged unit while repairing it. Last company out told customer that they are ordering door parts to repair it. They called months later to find out they didn’t even order the parts. Unit has scratches and damage on front panel of door. Ordered panel, trim, and handle.; ordrng 1 316554008 (handle) and 1 5304514954 (DOOR ASSEMBLY) and 1 808109102 (trim)"

Near Woodland Hills Blvd, Dayton, OH 45414
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE Phsc249dsb5 "Installed new controls and actuator, found wiring going through insulation to dispenser has no continuity. Unit cannot be repaired. Called home buyers, talked to Dane, explained to him that the unjt cannot be repaired. He transferred me to purchasing. ; schdld next appmnt for 8/27 THU !"

Near Union Rd, Medway, OH 45341
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8500DC5 Washer keeps filling with water and won't stop due to bad water valve. Replaced valve assembly unit operating properly; used 1 W11165546 (WATER VALVE) from stock

Near Aiken Rd, Piqua, OH 45356
Steve M.

Steve M.

WASHER SAMSUNG WF45K6500AV/A2 Unit is not turning on. Keep hearing relays clicking on the main board when you hit power button and no functional recommend I start with main board and user interface possible underlying issue that caused this to happen. Unit started working properly after I left. Saved quote for customers a problem come back again for a user interface and main control

Near Whispering Oaks Trail, Tipp City, OH 45371
Steve M.

Steve M.

WASHER SAMSUNG WF42H5200AW/A2 Unit not pumping out water. Poor electrical connections found on pump. Unit operating ok. Floor damage found prior to moving appliance. Pictures attached

Near N Hyatt St, Tipp City, OH 45371
Steve G.

Steve G.

WASHER LG WM3885HCCA Unit is loud in spin. Customer needs a tub job. Customer is not going to repair. Needs spin basket and outer rear tub.. spin basket in currently not available . Customer is not going to repair.

Near Jamaica Rd, Carlisle, OH 45005
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7000DW0 Unit not filling with water. Replaced water valve. Unit operating ok; used 1 W11165546 (WATER VALVE) from stock

Near Dwight Dr, Tipp City, OH 45371
Steve G.

Steve G.

DISHWASHER GE GDF620HGJ2WW Installed new brackets and lock assy. And brackets. Cycled.

Near Summit St, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER GE GDT645SYN2FS Unit will not start. Found a loose wire at the main board. Reseated wire cycled

Near Stolle Dr, Springboro, OH 45066
Steve G.

Steve G.

MICROWAVE GE DFFGSDG installed microwave for customer.

Near Vincent Ct, Middletown, OH 45042
Steve G.

Steve G.

WASHER SAMSUNG WF42H5200AW/A2 01 Customer states that she is not getting any water. Customers use clean out the drain area ... when she put it back on the unit would not start up. Tech check the pump and check ok. Cycled the unit and unit did start up.

Near Circle Pkwy, Middletown, OH 45042
Steve G.

Steve G.

REFRIGERATOR GE PFCS1RKZASS Customer steals that the unit is not going into defrost.. Found that the door was not closing properly. Inspect the gasket and noticed a lot of ice build up and once tech removed all of the ice door closed fine. Tech did notice that the door gasket was not seated all the way. Tech went around several times and reseated the freezer gasket..

Near E Village Dr, Mason, OH 45040
Steve G.

Steve G.

DRYER SAMSUNG DV42H50000EW/A3 02 "unit had a burning smell. found that the idler pulley is not spinning and it split belt. Installed new idler pulley and belt. Cycled. ; used 1 6602-001655 (BELT), and 1 DC93-00634A (IDLER PULLEY) from stock"

Near Tylersville Rd, West Chester Township, OH 45069
Shawn H.

Shawn H.

WASHER SAMSUNG WF330ANW/XAA "Unit is 9 years old in laundry room. Unit showing 3e when it attempts to spin. 3e is a motor fault. Upon arrival found signs of spin basket sagging. Spin basket has a large amount of play. Removed rear inspection plate. Motor is tight, motor harness is good, and so is hall sensor. Unit won’t spin because the spin basket has broke free from the flange. Tub is dragging. Unit needs spin basket and o-ring. Customer does not wish to repair due to cost."

Near Shaunee Creek Dr, Dayton, OH 45415
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Upon arrival unit wasn’t making noise. Customer defrosted unit a few days ago. Removed evaporator cover to inspect. Found signs of ice build up near lines and a small crack in the liner. Thawed ice and insulated lines and patched crack. All ok. No more noise or moisture.

Near Ankara Ave, Brookville, OH 45309
Shawn H.

Shawn H.

DRYER WHIRLPOOL GEW9200LW0 Unit is 17 years old in laundry room. Upon arrival found unit would turn on but not tumble or heat. Removed inspection plate and found thermal fuse and blower housing shorted open. Replaced fuse in ran unit to test. Unit is heating as it should. All OK. Advised customer to have been cleared.; used 1 3390719 (FUSE) from stock

Near Stonehedge St, Dayton, OH 45426
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FFTR1821TW Tenant had an emergency and had to leave as I arrived. Will call in to reschedule.

Near Brown St, Dayton, OH 45402
Steve G.

Steve G.

REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 Unit is not cooling.. found ice around the evap fan. thawed out. Unit started to cool down. Evap had a full frost pattern. Did take the back off the around the compressor to make sure the drain hose was connected and it was. Inspect the gasket.. unit is sealing up.

Near Longhunter Chase Dr, Liberty Township, OH 45044
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDF520PADM7 Installed new lower spray arm a new cover cycled unit checked OK

Near Bonnie Dr, West Chester Township, OH 45069
Shaun S.

Shaun S.

RANGE SAMSUNG FE R300SX No repair.

Near Sydenham Dr, Englewood, OH 45322
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL ED5GVEXVD05 Cold control has shorted open and not sending voltage to compressor. Replaced and ran to test. Unit is cooling as it should. All ok. ; used 1 2198202 (TEMP CONTROL) from stock

Near Horace St, Dayton, OH 45402
Kevin S.

Kevin S.

REFRIGERATOR FRIGIDAIRE FGHB2868TF4 Customer claims unit stopped making ice about 5 days ago. Found fill tube frozen replaced with insulated one.. unit checks ok.; used 1 241920106 (FILL TUBE) from stock

Near S Liberty St, Russia, OH 45363
Kevin S.

Kevin S.

DRYER SPEED QUEEN ADE3SRGS173TW01 "Replaced timer, ran test from timed dry 40 to 30 mins. Unit checks ok."

Near Delisle Fourman Rd, Arcanum, OH 45304
Shaun S.

Shaun S.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Removed and replaced fan motor on freezer compartment unit checks ok

Near Fairgrove Way, Dayton, OH 45426
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RT21M6213SR/AA "Customer claims when they came home the other day the frig was off and not running. They flipped their breaker, nothing. Checked outlet with tester showed wiring correct, then checked for 120V good. Plugged back in unit checked multiple places on board only getting 75V. With unit plugged in outlet checked voltage on other outlet read 75V. Unplugged checked voltage again read 120V. Plugged unit into newer outlet by sink on different circuit. Unit came on and is running. Monitored for 15 mins or so... Told customer there is an issue with that outlet, wiring or breaker itself. Unit checks ok."

Near Byrket Rd, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR LG LFXS28968S/00 Installed new icemaker and checks OK

Near Riverstone Dr, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL MFF2055DRH00 Lubricated rails on freezer drawer and checks OK

Near Dog Leg Rd, Dayton, OH 45414
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LFHB2751TF8 Supply line was kinked. pulled unit out , secured line and checks ok

Near Frederick Pike, Dayton, OH 45414
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed new wiring harness with bimetal

Near Arena Ct, Xenia, OH 45385
Kevin M.

Kevin M.

REFRIGERATOR GENERAL ELECTRIC GSHS5PGXAESS Unit has an internal restriction that is non repairable called AHS-Shannon-Auth for 250 is okd

Near N Red Robin Dr, Xenia, OH 45385
Kevin S.

Kevin S.

WASHER BOSCH SHX56B06UC/14 "Replaced power switch, still did not fix the unit, called Bosch techline, found unit needs new main control no longer available. Talked with AHS about replacement options. "

Near OH-503, Arcanum, OH 45304
Steve M.

Steve M.

WASHER MAYTAG MVWX655DW1 "Fourth time washer hub drive has stripped out. Customer states tub is now shaking violently. Recommend new year case, suspension rods and hub Drive kit; rqstng P&A on 1 W10528947PW"

Near Hill Rd, North Lewisburg, OH 43060
Steve M.

Steve M.

WASHER WHIRLPOOL WTW8500DC0 Panel wasn’t responding properly when pressing the start button and now the washer won’t turn on at all recommend another control and control panel 4.5 yrs old in laundry room; rqstng P&A on 1 W10812418 (cntrl-elec) and 1 W11025585 (panel-cntl)

Near Crowl Rd, De Graff, OH 43318
Steve M.

Steve M.

REFRIGERATOR GE PWE23KSKESS Unit making loud noise due to bad FF fan motor. Replaced motor assembly. Unit operating properly. Fan malfunction possible cause of irratic temperature ; ordrng 1 WR60X29099 (refrigerator fF FAN (TS))

Near Covington-Gettysburg Rd, Covington, OH 45318
Steve M.

Steve M.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 Unit making loud noise from fresh food evaporator fan due to icing up. Need to install new fan assembly with sensor. Unit needs to thawed prior to repair; ordrd 1 W11033168 (harns-wire)

Near Free Rd, New Carlisle, OH 45344
Steve M.

Steve M.

RANGE GE PS950SF3SS Exhaust vent smoking. No recommendation for repair; ordrng 1 SADA29-00003G (FILTER)

Near N Hampton Rd, Springfield, OH 45502
Steve M.

Steve M.

DISHWASHER BOSCH SHEM63W55N/13 Unit not filling with water. Replaced water valve unit is now filling properly. Original water valve or super hot to touch was not functioning; ordrng 1 XXXX (WATER VALVE (TS DNR))

Near Zerkle Rd, Springfield, OH 45502
Steve G.

Steve G.

RANGE KITCHEN AID KODE500EBS04 "Customer states that the top oven is off by 45 degrees While testing the units upper shut off and the lower display temp did not display, just stayed at 350. Upper did stay at 350. Also did not display right. ; ordrng 1 1111 (UPPER BAKE ELEMENT. ) and 1 W11086152 (panl-cntrl BLACK STAINLESS) and 1 W11179310 (cntrl-elec)"

Near Cypress Trail, Waynesville, OH 45068
Steve G.

Steve G.

REFRIGERATOR GE GFE28GSKJSS Called Techline, there is no module upgrade but to install the new fan; ordrng 1 WR60X26866 (fan dc ff evap)

Near Hunters Tr, West Chester Township, OH 45069
Steve M.

Steve M.

RANGE FRIGIDAIRE FGGH3047VFA "Unit not lighting. Install new bake igniter unit still not lighting. Checked igniter circuit unit checks OK found open high limit thermostat. Need to take fan out as well in case the unit overheated; used 1 5303935066 (IGNITOR) from stock, ordrd 1 318578506 (thermostat) and 1 5304514166 (FAN)"

Near Tollhouse Rd, Springfield, OH 45504
Shaun S.

Shaun S.

REFRIGERATOR SAMSUNG RS261MDWP/XAA "Not the correct panel for the repair, the panel that was sent was the upper portion and tech requested lower panel in parts orderingSEE A4 for proper part ; saved tckt"

Near Rohr Ln, Englewood, OH 45322
Shawn H.

Shawn H.

WASHER SAMSUNG WF206BNW/XAA Unit is 13 years old in laundry room. Customer stated that unit isn’t draining out fully. Put unit into diagnostics to force drain pump on. Pump is getting voltage but not moving water. Inspected pump and found no blockages in pump and impeller moves when powered on. Checked drain hose and it is clogged. Cannot clear clog from hose. Unit needs drain hose. ; ordrng 1 DC97-07128D (DRAIN HOSE. )

Near Troy Crest Ct, Dayton, OH 45424
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF28HDEDBSR/AA Def heater not completely def coil ordered new heater assy part wty; ordrng 1 DA96-00660GPW (DEF HEATER)

Near Cottage Point Way, Dayton, OH 45449
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Found fresh food evap section frosted over, stopping fan from circulating air. Freezer checks fine reading -3F. Gave estimate for repair of unit, customer ok. Will have customer unplug 24hrs prior to service call.; ordrng 1 DA97-12608A (EVAP COVER)"

Near Schnorf-Jones Rd, Laura, OH 45337
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF23M8070SG/AA Unit needs repaired per ice maker bulletin ordered kit for it; ordrng 1 DA82-02638A (IMK KIT)

Near Vienna Pkwy, Dayton, OH 45459
Kevin M.

Kevin M.

REFRIGERATOR BOSCH B21CL81SNS Ice maker leaking valve not closing properly; ordrng 1 11016398 (IMK) and 1 12013743 (WATER VALVE)

Near Abbey Park Pl, Xenia, OH 45385
Steve M.

Steve M.

DRYER SPEED QUEEN ADE4BRGS175TW01 Unit is not healing properly on regular cycle installed new temperature control.

Near Emerick Rd, West Milton, OH 45383
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHB2866PF6 Started repair of icemaker Pulled refrigerator out to notice a rust spot forming on the back of the unit. Also the interior liner has formed a frost line underneath the icemaker. Called Frigidaire to receive a file number for a non repairable issue.

Near Mc Curdy Rd, Troy, OH 45373
Steve M.

Steve M.

DRYER LG DLGX5171W Installed new ignitor. Unit is operating properly

Near S Greenlee Rd, Ludlow Falls, OH 45339
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FFTR1814TWB Lower left-hand corner of freezer door is not sealing properly causing a lot of frost buildup in the freezer. It appears that the freezer door is tweaked causing the upper corner to touch cabinet before the lower corner. He did gasket up too loud to properly seal if the issue comes back after next couple days a new door will need to be ordered

Near Co Rd 20, Rushsylvania, OH 43347
Steve M.

Steve M.

OVEN MAYTAG CWG3100AAB Unit not heating due to bad igniter. Ignitor. Replaced ignitor. Unit operating properly.; used 1 5303935066 (IGNITOR) from stock

Near Hickory Ave, Russells Point, OH 43348
Steve M.

Steve M.

DISHWASHER KITCHEN AID KDTM404KPS0 Found float switch is stuck reconfigured switch unit is operating properly

Near Powhatan Path, Lakeview, OH 43331
Shawn H.

Shawn H.

WASHER GE GTW330ASK3WW No repair.

Near Crawford Toms Run Rd, Brookville, OH 45309
Steve G.

Steve G.

DISHWASHER - BUI GENERAL ELECTRIC GDT535PSM0SS Customer states unit is not drying. noticed that wire to the fuse was off. Reseated,cycle, test OK

Near Liberty Township, OH 45044
Steve G.

Steve G.

REFRIGERATOR LG LFX25976ST/00 Will not dispense ice. Customer needs ice container they are going to purchase themselves.

Near Lake Shore Dr, Lebanon, OH 45036
Steve G.

Steve G.

HOME LAUNDRY - E ELECTROLUX EFLS627UTT0 Installed new base and cover for the soap dispenser and new water valve . Cycled. Installed new soap dispenser as well

Near Maxwell Dr, Mason, OH 45040
Steve G.

Steve G.

REFRIGERATOR SAMSUNG RF22K9581SG/AA Customer heard fan noise coming from the ice room. Thawed out little bit of ice. Cycled.

Near Mere Dr, Mason, OH 45040
Steve G.

Steve G.

DISHWASHER FRIGIDAIRE FFCD2413US2A Customer states that the unit is not draining. Cycled the unit several times and found that the customer is having a plumbing issue. Did reroute the drain line. Tech took pictures to she the customer how the water is backing up.

Near Columbia Cir, West Chester Township, OH 45011
Steve G.

Steve G.

RANGE - ELECTRIC GENERAL ELECTRIC JT3800SH7SS Customer states that the unit “add 30 sec” button was working for 7 months and did stop for a couple of weeks. Customer did try again has has been working. Time of call tech did put in several glasses of water and each time button worked fine.

Near W Observatory, West Chester Township, OH 45069
Shawn H.

Shawn H.

REFRIGERATOR GE PFSS5RKZASS "Installed main control and ran unit to test. All functions work as they should. Compressor is running, evaporator fan is running, condenser fan is running, U/I operates as it should. Advised customer that temperature would be within normal range in 24 hours."

Near Pinewood Dr, Lewisburg, OH 45338
Shawn H.

Shawn H.

DISHWASHER WHIRLPOOL WDT970SAHV0 "Customer stated that dishes and unit has a sulfur odor. Not an odor of rotten food or old food. Inspected sump, no debris or build up. Ran unit in diagnostics to check for errors and functions. Unit shows F2E1 error but no description in any tech sheet. May be a stuck button error. No other errors. Unit ran through diagnostics test with no issue. No odor from machine at this time. Allowed unit to heat water to see if water creates the odor when heated. No abnormal smells. Ran hot water at sink to see if it had a sulfur smell. No odor from hot water. Unable to duplicate concern."

Near Kelly Ln, Englewood, OH 45322
Shawn H.

Shawn H.

REFRIGERATOR GE GSS25JEPABB Upon arrival found unit leaking at line for water dispenser. Line has a pin hole leak. Removed line and trimmed past hole. Installed coupler and added 6” of 5/16 line. Ran dispenser to test. No more leaks all ok. ; used 1 PPM0408W (5/16X5/16 COUPLER) from stock

Near Echo Valley Dr, Vandalia, OH 45377
Shawn H.

Shawn H.

MICROWAVE FRIGIDAIRE FFMV1846VWA Upon arrival found unit wouldn’t power up at all now and trips breaker as soon as it is plugged in. No shorts in power cord or shorts to ground. Outlet is properly grounded. Inspected door switches and found primary interlock shorted closed. Replaced switch and ran to test. Unit heats and operates as it should. All ok. ; used 1 5304509460 (MICRO SWITCH) from stock

Near Sapphire Pt, Beavercreek, OH 45431
Shawn H.

Shawn H.

WASHER FRIGIDAIRE n/a Unit is 15 years old in laundry room. Upon arrival customer stated that unit makes a thump in spin only. No signs of loose suspension or loose parts. Ran unit in spin to test. Noise is from spin basket. Flange at rear of basket has broken allowing tub to drag. Unit needs spin basket. Due to age and cost customer does not wish to repair. Please mail out invoice.

Near Wayne Ave, Dayton, OH 45402
Shaun S.

Shaun S.

COOKTOP ROPER FEP310KW 5 "Removed and replaced t stat on oven also repaired right rear burner on cooktop, ran and checked out, unit checks ok"

Near Loretta Dr, Dayton, OH 45415
Shaun S.

Shaun S.

DRYER WHIRLPOOL WED6400SW0 "Replaced pulley on unit, checks ok"

Near W Consolidated Rd, Eaton, OH 45320
Shaun S.

Shaun S.

COOKTOP KENMORE 790.7442381 "Removed and replaced burner on oven, ran and tested product, unit checks ok"

Near Shoemaker Ln, Vandalia, OH 45377
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RS25J500DSR/AA Installed new ice chute per Tech line at Samsung

Near Ernroe Dr, Dayton, OH 45417
Kevin S.

Kevin S.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Found ice bucket had ice in it, unit is dispensing ice ok. Put unit into diagnostics checked test 56 no prior error codes. Ran test 57 unit passed test. Told customer if not dispensing ice to open the door and actually look to see if there is ice in the bucket. So far unit checks ok. Went ahead and set test 7 to manual 8hrs defrost instead of adaptive control. No complaints on cooling or anything. Unit checks ok"

Near Hillgrove-Woodington Rd, Union City, OH 45390
Kevin S.

Kevin S.

REFRIGERATOR KENMORE 106.7215411 "Replaced evap,fan working ok, added piece of wire to heater and drain to keep from freezing over. Unit checks ok, explained cooling principles and to keep from blocking any vents."

Near Brighton Dr, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR GE PTS22LBNARCC Control brd not going into defrost

Near Clyo Rd, Washington Township, OH 45458
Kevin M.

Kevin M.

REFRIGERATOR LG LFX25960SB Installed new fan motor and frame for gasket holder and checked OK

Near Jenny Ln, Woodbourne-Hyde Park, OH 45459
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced freezer light; used 1 W10695459 (MODULE) from stock

Near Chestnut Grove Ct, Bellbrook, OH 45305
Steve M.

Steve M.

RANGE WHIRLPOOL WFE540H0ES0 Left front burner keeps burning food on low. Recommend new infinite switch; ordrd 1 W10857622 (switch-inf)

Near OH-540, Bellefontaine, OH 43311
Kevin M.

Kevin M.

REFRIGERATOR MAYTAG PTB1954FRB Defrost drain is plugged up and adjusted doors

Near Fairground Ave, Dayton, OH 45409
Steve M.

Steve M.

FREEZER FRIGIDAIRE FFFH20F2QWC Freezer fan not running and the unit is not cold. Found bad thermostat. Replaced thermostat; ordrng 1 5304513033 (THERMOSTAT (TS))

Near Co Rd 10, Bellefontaine, OH 43311
Steve G.

Steve G.

DISHWASHER BOSCH SHX7ER55UC/50 Door falls down. Found that the customer needs hinge kit;. ; ordrd 1 00754866 (HINGE KIT)

Near Braid Ln, Mason, OH 45040
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF260BEAESG/AA Checked ice maker and fan adjusted IMk and checks ok

Near Richard St, Dayton, OH 45403
Steve G.

Steve G.

REFRIGERATOR GE GFD28GYNCFS Customer states that the unit is not cooling.. Tech did not hear the refrigerator Evap fan. ; ordrd 1 WR60X29099 (refrigerator fresh f)

Near Mariners Way, Liberty Township, OH 45011
Brad A.

Brad A.

DRYER WHIRLPOOL WED9200SQ1 "Found idler pulley, belt, and motor pulley broken. Customer considering repair."

Near W Home Rd, Springfield, OH 45504
Steve G.

Steve G.

RESIDENTIAL REFR KITCHEN AID KRSF505ESS01 "Ice maker is not working. found the ice maker in the up position, and ice maker kept calling for water. Customer did shut water off in the back ; ordrng 1 W10873791 (icemaker)"

Near Weatherwood Dr, Middletown, OH 45042
Brad A.

Brad A.

REFRIGERATOR WHIRLPOOL WRB322DMBW "Found icemaker not cycling, installed new icemaker. Unit checks ok.; used 1 W10884390 (ICE MAKER) from stock"

Near S Yellow Springs St, Springfield, OH 45506
Shaun S.

Shaun S.

WASHER SAMSUNG WA50K8600AV/A2 Upon arrival found that unit needs new suspension rods again and mems sensor replaced unit keeeps going off balance ; ordrng 1 MEMSSENSOR and 4 SUPPORTRODSs

Near Summersweet Dr, Clayton, OH 45315
Brad A.

Brad A.

DRYER SAMSUNG DV40J3000EW/A2 "Found heating element open,and idler pulley making noise, installed nw pulley and element. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY), and 1 DC97-14486A () from stock"

Near Arrowhead Trail, Enon, OH 45323
Shaun S.

Shaun S.

WASHER SAMSUNG WF365BTBGWR/A2 "Unit has a defective drain pump, in stock at DAP; ordrng 1 DC31-00054D (PUMP)"

Near Grove Ave, Dayton, OH 45404
Brad A.

Brad A.

DRYER GE GTD75ECPL0DG "Installed new control, bearing top, and shaft bracket. Unit checks ok."

Near Coldsprings Dr, Dayton, OH 45434
Brad A.

Brad A.

RANGE FRIGIDAIRE FGGF3030PWD "Found left front burner not lighting. Cleaned burner, allowing gas to flow properly. Unit checks ok."

Near W Walnut St, Spring Valley, OH 45370
Brad A.

Brad A.

DRYER SAMSUNG DV350AEW/XAA Found drum has crack in it causing noise. Customer does not want to repair.

Near W Walnut St, Spring Valley, OH 45370
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF260BEAESG/AA Customer issue with condensation on door mullion. See sticky note. Ordering new mullion strip. Ticket #4153755818.; ordrng 1 DA97-12683B (MULLION STRIP)

Near Gettysburg-Pitsburg Rd, Bradford, OH 45308
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF25HMEDBSG/AA Need to order parts per ice maker bulletin ; ordrng 1 DA82-02695A (IMK KIT) and 1 DA97-12540G (AUGER) and 1 DA97-14474C (CONTAINER )

Near Parkview Ct, Dayton, OH 45458
Brad A.

Brad A.

DISHWASHER SAMSUNG DMT400RHS/XAA Found drain pump hose has a leak in it. Ordered new drain hose.; ordrng 1 DD67-00058A (DRAIN TUBE)

Near Yalonda St, Dayton, OH 45434
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF23J9011SR/AA "Found ice room frozen, called Techline, talked to David, was advised to replace the main control. Ordered main control.; rqstng P&A on 1 da92-00606e (MAIN CONTROL )"

Near Lower Bellbrook Rd, Spring Valley, OH 45370
Tim  R.

Tim R.

WASHER GENERAL ELECTRIC GTW490ACJ5WS Fixed switch. Checks ok

Near Amelia Way, Moraine, OH 45439
Tim  R.

Tim R.

WASHER GENERAL ELECTRIC GTW335ASN1WW Checked unit over found loose agitator. Tightened down and instructed customer on usage. Checks ok

Near Bending Branch Ln, Miamisburg, OH 45342
Tim  R.

Tim R.

DRYER SAMSUNG DV48H7400EW/A2 Disassembled unit found that the idler pulley had melted off. Replaced idler. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock

Near Keithshire Ct, Miamisburg, OH 45342
Tim  R.

Tim R.

DRYER SPEED QUEEN ADEE9BGS175TW01 Replaced parts listed. Checks ok. Ran dryer and made sure heater cycled off it cycled off on medium dry after 3 mins and temps were good.

Near Big Hill Rd, Dayton, OH 45419
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FGHD2465NF0A Replaced splash shield and door shields. Checks ok

Near Foxwood Ct, Miamisburg, OH 45342
Tim  R.

Tim R.

RANGE SAMSUNG NX58F5500SS/AA Replaced bake ignitor. Checks ok; used 1 5303935066 (IGNITOR) from stock

Near Forest Crest Ln, Washington Township, OH 45458
Tim  R.

Tim R.

RANGE - ELECTRIC GENERAL ELECTRIC JB645RK4SS ISSUE IS THE OUTLET CORD ISNT MAKING A GOOD CONNECTION.

Near Leonardo Way, Middletown, OH 45005
Tim  R.

Tim R.

DRYER - ELECTRIC MAYTAG MEDC215EW0 Fixed loose blower wheel checks ok

Near Washington Church Rd, Miamisburg, OH 45342
Tim  R.

Tim R.

MICROWAVE WHIRLPOOL WMH31017AS/2 Adjusted vent so it wasn’t blowing directly at cabinets. Checks ok

Near Park Villa Ct, Dayton, OH 45459
Tim  R.

Tim R.

REFRIGERATOR KITCHEN AID KFIS29BBMS03 Adjusted water flow and instructed customer to get filter out in to help with water pressure.

Near Bunnell Hill Rd, Springboro, OH 45066
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE LFID2459VF1A Replaced pressure switch.

Near W Alex Bell Rd, Woodbourne-Hyde Park, OH 45459
Steve M.

Steve M.

WASHER WHIRLPOOL WTW7040DW1 Installed new control and touch panel. Calibrated unit. Unit operates OK

Near Evergreen Dr, Bellefontaine, OH 43311
Steve M.

Steve M.

REFRIGERATOR FRIGIDAIRE FGHB2868TD6 Icemaker water line is frozen up and installed water chute kit and applied to the water line ; used 1 5303918571 (WATER CHUTE KIT) from stock

Near Carline, Tipp City, OH 45371
Tim  R.

Tim R.

DISHWASHER FRIGIDAIRE FFCD2413US2A Replaced parts listed checks ok

Near Oak Hill Ln, Centerville, OH 45459
Steve M.

Steve M.

DRYER MAYTAG MEDB835DW3 Installed new idler pulley due to bearings seized causing the unit to squeal

Near East St, North Lewisburg, OH 43060
Steve M.

Steve M.

WASHER GE GTW335ASN0WW Unit won’t spin out properly. Cleared pressure port in tub.

Near Buckeye St, Urbana, OH 43078
Tim  R.

Tim R.

DISHWASHER WHIRLPOOL WDF520PADM7 Cheeked unit over found that the unit wasn’t washing. It filled with water and wash motor ran but kept shutting down after several mins. Needs wash motor. Wash motor wouldn’t turn on in diagnostic. Call landlord and informed

Near Green Springs Dr, Dayton, OH 45440
Steve M.

Steve M.

DISHWASHER FRIGIDAIRE FGIP2468UF0A Install new user interface. Dishwasher runs OK

Near Township Rd 179, Bellefontaine, OH 43311
Steve G.

Steve G.

HOME LAUNDRY ELE SAMSUNG ELECTRON DVE50M7450W/A3 Unit is not heating.. installed new heater. Cycled. ; used 1 DE486A (HEATER ) from stock

Near Promenade Dr, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER - BUI GENERAL ELECTRIC GDT530PGP4BB Customer states that the light on the display is not working. Durning the time of the service call unit has been working..

Near Mound St, Lebanon, OH 45036
Steve G.

Steve G.

MICROWAVE OVEN GENERAL ELECTRIC PEM31SFSS "Unit is not heating and the light will flicker. Unit is a counter top microwave"

Near Elk Run Dr, Liberty Township, OH 45011
Shawn H.

Shawn H.

DRYER GE DPSR610GG9WT Installed both coils per customer request. Ran to test. Unit heats as it should. Please mail out invoice.

Near S Terry St, Dayton, OH 45403
Shawn H.

Shawn H.

REFRIGERATOR FRIGIDAIRE FPRU19F8RFC "Unit is 4 years old in kitchen. Upon arrival customer stated that another service company replaced the control for a no cool issue two weeks ago. Unit hasn’t cooled since control was replaced. Compressor is running, condenser fan is running, and evaporator fan is running. Removed evaporator cover to inspect frost pattern. Unit has no frost pattern and has been plugged in and running for two weeks. Pulled unit to inspect machine compartment. Found signs of a previous service to the sealed system. A piercing valve was added. Unit isn’t cooling because it has a freon leak. We won’t be servicing further. Unaware of what work was done to the sealed system or what it was charged with. Advised customer. Please mail out invoice."

Near Dayton, OH 45405
Steve G.

Steve G.

DRYER LG DLEX4270W Need vent cleaned. Dryer checks ok.

Near W Fountain Cir Dr, Mason, OH 45040
Shawn H.

Shawn H.

REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Installed all provided parts. No more noise from the evaporator fan and ice maker cycles as it should. Advised customer temps would be normal in24 hours and ice bucket should be full in 36.

Near N Eppington Dr, Trotwood, OH 45426
Shawn H.

Shawn H.

DRYER SPEED QUEEN ADE30RGS171TW01 Upon arrival found unit will tumble but no heat. Removed kick panel and inspected heater. Found heating element shorted open. Replaced heater assembly and ran to test. Unit heats as it should. Advised customer to have vent duct replaced because it has holes in it. All ok otherwise. Ok per MRS. Douglas to charge cc. ; used 1 964P3 (ELEMENT) from stock

Near N Wolf Creek St, Brookville, OH 45309
Steve G.

Steve G.

REFRIGERATOR WHIRLPOOL GD5SHGXKQ01 Customer called said that the floor was wet. Last time out installed new ice maker and water valve assy. Cycled unit and did notice that the water filter housing was leaking. Customer stated several times that she has heard water dripping but was not able to locate it. When customer did the test and tech noticed that the filter house in was leaking but was not able to shut off water. Only place that we could find was at the main water. Tech did install new filter housing and customer did get several cups of water out and did not see any leaking.Cycled unit test ok.

Near Ernestine St, Middletown, OH 45042
Shawn H.

Shawn H.

DISHWASHER LG LFT7797ST Upon arrival found door stuck closed. Checked for bent or broken hinges. No issues. Forced door open and found door switch stuck closed. Replaced door switch and ran to test. Unit functions as it should. All ok.

Near Grace Cir, Dayton, OH 45431
Shaun S.

Shaun S.

RANGE GE LRG3081ST "Upon arrival tech ran and tested product and found issue in board, gave customer est for repair will call back if repairs desired"

Near S Church St, New Lebanon, OH 45345
Shaun S.

Shaun S.

MICROWAVE KENMORE 790.8035431 "Upon arrival found that door switches was not making contact with latch on door, made adjustment to switches and also found loose pin connection at the board, unit chexks ok Unit 7-10 yrs old located in kitchen, and is a OTR"

Near Sterling Maple, Clayton, OH 45315
Shaun S.

Shaun S.

RANGE - ELECTRIC FRIGIDAIRE FEF565ASF Installed oven rack for customer unit checks ok

Near Kimmey Ct, Englewood, OH 45322
Shaun S.

Shaun S.

REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Removed and replaced ice maker and fill tube kit, cycled imk through to check for leaks, unit checks ok"

Near Longman Rd, Eaton, OH 45320
Shaun S.

Shaun S.

WASHER SAMSUNG WA50R6400AV/US "Upon arrival found no issue with unit, customer let daughter wash clothes in it and had a large mixed load which caused it to go off balance, customer education on unit, checks ok"

Near Springmeadow Ln, Trotwood, OH 45426
Kevin S.

Kevin S.

RANGE GE JB645RK4SS "Checked out left rear burner, burner lit up,just fine, checked switch and wiring. Tested multiple times ok, customer showed me pic, you can see the position in which she had it in on low 2 and it wont really glow until about setting 4 or 5. Unit checks ok."

Near S Miami Ave, Bradford, OH 45308
Kevin S.

Kevin S.

DRYER MAYTAG MEDB835DW4 "Found heating element open. Replaced with truck stock, unit checks ok.; used 1 3387747 (ELEMENT) from stock"

Near White Springs Dr, Greenville, OH 45331
Kevin S.

Kevin S.

REFRIGERATOR SAMSUNG RF263BEAESR/AA "Steamed and removed any traces of ice, removed icemaker and auger motor system and dried everything completely. Reinstalled everything. Pics attached. Talked to customer."

Near Kniseley Rd, Greenville, OH 45331
Kevin M.

Kevin M.

REFRIGERATOR BOSCH B20CS30SNS/02 Called techline ice maker issue or water pressure issue so cust going to check water pressure 1st

Near Lincoln Park Blvd, Dayton, OH 45429
Kevin S.

Kevin S.

DRYER SAMSUNG DV45H6300EG/A3 "The noise is a slight vibration... removed everything removed rollers inspected shafts and rollers, greased everything ok. Checked idler and belt ok. Reassemble, when running time dry heat with a minute or two the noise is almost gone, could be just vibration from heating element. Customer even commented how quiet it was during that time vs before. Unit checks ok."

Near Tillson Rd, Hollansburg, OH 45332
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Installed new FZ drawer rails and checks ok

Near Markley Rd, Laura, OH 45337
Kevin M.

Kevin M.

REFRIGERATOR WHIRLPOOL ED55SHAXMT1 Unit has been tapped in to wires spliced need system issues non worth repairing

Near Arlmont Cir, Dayton, OH 45440
Kevin M.

Kevin M.

REFRIGERATOR SAMSUNG RF4267HARS/XAA Error codes 5-def sencor 22-ff fan 25-defrost error replaced sencor near top of EVAP coil in ff section plus just charged cust service call

Near Oak Knoll Dr, Dayton, OH 45419
Kevin M.

Kevin M.

REFRIGERATOR FRIGIDAIRE LGHX2636TF9 Install new cam risers and adjusted doors

Near Ferry Rd, Bellbrook, OH 45305
Kevin M.

Kevin M.

REFRIGERATOR GE GFE26GSHCSS Installed fans and checks 0k 271.61

Near Bexley Hills Pl, Xenia, OH 45385
Brad A.

Brad A.

DRYER AMANA NED4655EW1 "Found thermal fuse open, installed new thermal fuse. Unit checks ok. Was authorized to repair by Rhonda at Rent a center.; used 1 3392519 (FUSE) from stock"

Near Greenlake Dr, Xenia, OH 45385
Brad A.

Brad A.

REFRIGERATOR SAMSUNG RF23J9011SR/AA "Found ice build up around ff icemaker, removed ice and adjusted fill line. Also instructed customer to replace water filter with genuine Samsung filter. Unit checks ok."

Near Evans Ave, Springfield, OH 45504
Brad A.

Brad A.

REFRIGERATOR FRIGIDAIRE LGHB2869TF5 "Icemaker was not filling with water.Found fill tube freezing up, installed new fill tube. Unit checks ok.; used 1 241920106 (FILL TUBE) from stock"

Near Little Miami Dr, Spring Valley, OH 45370
Brad A.

Brad A.

DISHWASHER BOSCH SHS5AV56UC/22 "Installed new circulation pump and main control, unit is working properly."

Near Wilberforce-Clifton Rd, Xenia, OH 45385
Tim  R.

Tim R.

OVEN MAYTAG CWE5800ACB "Built in double wall oven needs control and thermostat due to not heating. Parts are Nla. Unit is 20-25 years old in the kitchen.; rqstng P&A on 1 7404P042-60(NLA) (thermostat, lower) and 1 W10201915(NLA) (cntrl-elec)"

Near Yankee St, Dayton, OH 45459
Tim  R.

Tim R.

WASHER SAMSUNG WF42H5000AW/A2 "Needs drain hose, door boot and bottom tub boot.; rqstng P&A on 1 DC67-00330L (DRAIN HOSE) and 1 DC97-16104A (TUB HOSE) and 1 DC97-18094B (BOOT), states that autho needed"

Near Conservancy Rd, Germantown, OH 45327
Steve M.

Steve M.

WASHER WHIRLPOOL WTW4900BW0 Customer complaint unit shakes very bad in spin and will not fully spend the closeout giving off balance error code. Also the unit is roaring very loud due to faulty gear case bearings and multiple shifter/speed sensor fault. Unit is 7 yrs old in laundry room; rqstng P&A on 1 W10006355 (actuator) and 1 W10780044 (suspension) and 1 W11035747 (gearcase)

Near Summit Ave, Troy, OH 45373
Steve M.

Steve M.

DRYER LG DLGX5171W Heater igniter needs replaced; ordrng 1 5318EL3001A (IGNITOR )

Near S Greenlee Rd, Ludlow Falls, OH 45339
Steve M.

Steve M.

WASHER LG WT7100CW Not filling with cold water due to seized cold water valve assembly hot water is operating OK. Replaced water valve assembly unit checks out OK; ordrng 1 XXX (WATER VALVE)

Near Canyon Ct, West Milton, OH 45383
Steve M.

Steve M.

RESIDENTIAL REFR LG LFXS26973D/00 Unit is not cooling properly in fresh Food area causing condensation on the liner recommend new freezer eve app cover assembly and duct assembly in fresh food section; ordrng 1 XXX (FRESH FOOD DUCT ASSY W/DAMPER) and 1 XXX (FREEZER EVAP COVER ASSY W/FANS)

Near Winding Way N, Tipp City, OH 45371
Steve G.

Steve G.

WASHER GENERAL ELECTRIC GTW680BPL2DG "Unit is banging on any size load. Found that the gearcase has leaked oil. Customer needs gearcase, motor and belt. ; ordrng 1 WH01X24180 (drive belt) and 1 WH02X10364 (washer hub) and 1 WH03X28859 (PULLY) and 1 WH05X25036 (mode shifter asm) and 1 WH38X27333 (platform trans asm k) and 1 WH49X25375 (1/2 hp motor and nut)"

Near Liberty Township, OH 45044
Steve G.

Steve G.

RANGE HOTPOINT RB528DH1WW Unit is burning every thing and light is not going off. Close to 5 years old in kitchen; rqstng P&A on 1 WB20K10026 (thermostat)

Near North St, Waynesville, OH 45068
Steve G.

Steve G.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Unit is not washing. Part is on BO; ordrng 1 W11087376 (pump&motor)

Near Oxon Pass, Lebanon, OH 45036
Steve G.

Steve G.

DISHWASHER KENMORE 665.13229N414 Unit is not filling up with water. Customer replaced water valve. Check power to the valve and not getting any power.;;; ordrd 1 w11306302 (cntrl-elec)

Near Glastonbury Ct, Middletown, OH 45005
Shawn H.

Shawn H.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Upon arrival found freezer led shorted not sending power to upper lights. Lights ran in series. Installed two lights from stock but others in series are still out. Unit needs led module and led. ; ordrng 1 W10695459 (module) and 1 W11239944 (module), used 2 W10695459 (MODULE) from stock"

Near Fox Fern Ct, Dayton, OH 45432