Local Reviews
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Steve M.
WASHER WHIRLPOOL WFW72HEDW0 Door lock error. Door is locked pump is running. Won’t stop. Blockage in air trap. Cleared pressure hose and trap. Tested. Pressure sensor. Unit checks ok. Ran 6 drain and fills. Door is unlocking just as it should. Unit doesn’t fall in service bulletin for air trap. If problem persists a new pressure sensor would need to be installed.
Steve M.
WASHER WHIRLPOOL WTW4816FW Unit leaking from cold valve. Replaced. Valve. Unit operating ok; used 1 W11210459 (WATER VALVE) from stock
Steve M.
REFRIGERATOR GE TFH22PRSAAA Installed new heater and def timer. Thawed unit out.
Steve M.
UPRIGHT / CHEST GIBSON n/a 31 yr old. Compressor is locked up. Pulling 12.46 amps on start up.
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1821TW8 "Unit is not going into defrost mode. installed new defrost timer cycled test OK; used 1 241705102 (TIMER) from stock"
Steve G.
REFRIGERATOR SAMSUNG RF30KMEDBSG/AA 01 Customer has to continue to have ice build up between the ice room and the ice container. Did show customer the gap. Did move the grey fill tube out by 1/4 inch .
Steve G.
DRYER MAYTAG MDET336AYW Customer had a strange noise. Found that the customer has lint build up on the blower wheel. Cleared out and cleaned the base of the unit as well. Clear out the lint filter housing;
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTSR/XX 01 Freezer is not cooling; installed new freezer evap motor. Cycled. ; used 1 DA31-00146E (EVAPORATOR) from stock
Steve G.
MICROWAVE OVEN LG LMV2031BD.BBDELGA Installed new moisture sensor and main board.
Steve G.
DISHWASHER SAMSUNG DMT400RHS/XAA Unit is not pumping out. Cycled unit several times and unit did not even move the water at the bottom of the sump assy. Spoke to Rob they are not going to repair the unit they are going to replace it bill out for service call
Steve G.
DRYER SAMSUNG DV52J8700EP/A2 Installed new motor assy. Cycled. Installed new door switch . Cycled. ; used 1 DC64-00828B (SWITCH) from stock
Kevin S.
DISHWASHER GENERAL ELECTRIC GDT695SGJ2BB Replaced pulleys unit checks ok.
Kevin S.
RANGE WHIRLPOOL WFC150M0EB0 "Upon arrival, checked make sure getting proper 240v at terminal. Checked bake and broil element continuity good. Had unplugged unit for a few minutes, customer had not done so prior. Put unit into diagnostics, unit had a prior F3 error, but testing all functions passed. Put in cake pan middle shelf set to 350F bake, unit seemed to be now reading and pre heating properly. Let unit heat for several minutes and is cycling ok, took temp readings good. Assume control just needed to be reset or possibly going bad. Gave estimate , Collected service call fee."
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Found ice maker leaking called warrantech-Richard-declined repair-due to repair history
Kevin M.
REFRIGERATOR FRIGIDAIRE LFHD2251TF7 Adjusted arm and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Installed FF fan assy and sealed liner and checks ok
Kevin M.
REFRIGERATOR GE PDCS1NCZHRSS Checked temps in ff section 37 FZ , stuck in defrost
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Leaking in ff section installing leak kit ; used 1 DA82-01415A (LEAK KIT) from stock
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 Unit cold control was all the way down. Turn the cold control back up and unit kicked on. If it does stop again need to preorder a cold control .
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHT1826LW2 "Upon inspection, took temperature of freezer read around 22F and higher... frig has been holding temp thus far in lower 40s. Items in freezer are not frozen... Removed evap cover noticed only partial frost pattern. Unit needs sealed system job, could be low on refrigerant. Pic attached... unit is over 9yrs old. called maintenance Joe gave him estimate for repair they are looking to replace the unit. Told him to keep icemaker is good for future use."
Kevin S.
WASHER SPEED QUEEN AWNE82SP113TW01 "Customer was getting an error code. Upon arrival found that cold water supply not coming in unit very well, hot water was ok. Shutoff valve, removed cold water line and checked inlet screen to valve, then checked each end of hose and dispensed water into 5gal bucket. Replaced valve with truck stock. Put unit in various temp fills and then cold on large load filled and agitated without issue. Unit checks ok. See sticky notes.; used 1 202395P (MIXING VALVE) from stock"
Kevin M.
REFRIGERATOR KITCHENAID WRV986FDEM01 Installed dye and recharged unit; used 1 W10143759 (DRIER FILTER) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814QB2 Called HBW-Devon-unit has a restriction that is non repairable- not cooling WO#7633332 auth#686241168045
Tim R.
OVEN KENMORE 790.467096 "Checked unit over found that the main control had a shorted broil relay. Need new control.; rqstng P&A on 1 316462821 (controller), states that autho needed"
Steve M.
WASHER MAYTAG MVWC565FW0 "Hub drive stripped. Last time replaced drive shaft was in poor condition may not be able to remove without breaking agitator. Need GEARCASE, hub drive and agitator. ; rqstng P&A on 1 W11035751 (gearcase) and 1 W11161960 (agitator) and 1 W11385424 (HUB DRIVE), states that autho needed"
Steve M.
MICROWAVE GE 790.48903 "Entire touch pad is not responding for microwave functions. No wiring schematic. Clock assembly powers touch panel. Can not verify which is causing the issue. Microwave cavity light is working. Need control and touch pad6 yrs old in kitchen. Pics attached; rqstng P&A on 1 316570400 (CONTROL BOARD) and 1 318280465 (control panel assy), states that autho needed"
Steve M.
REFRIGERATOR WHIRLPOOL GD22DFXFW02 Thermostat is bad. Needs replaced.; ordrd 1 WP2198202 (thermostat)
Steve G.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer has no lights in the unit. ; ordrng 1 W10830288 (cntrl-elec) and 1 W11205083 (module)
Steve G.
MICROWAVE ELECTROLUX E130BM55HSC Customers door plastic tabs fell apart. Customer need whole door assy. Customer needs several door parts. Could not see if the door comes in a complete assy. In kitchen 9 years old Advise the customer do not use the unit. Fire hazard. Due to exposed screws. ; rqstng P&A on 1 5304467790 (door frame S/S) and 1 5304467802 (frame) and 1 5304467803 (seal) and 1 5304481350 (panel)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFEX2315QP1 "Unit needs bimetal and cont brd; ordrng 1 5303918214 (thermostat,defrost) and 1 5304499060 (control)"
Kevin S.
WASHER SAMSUNG WV55M9600AV "Upon arrival inspected customer front door boot, has damage. Pic taken. See sticky notes.; rqstng P&A on 1 DC97-19755G (DOOR BOOT)"
Steve G.
REFRIGERATOR MAYTAG MFI2568AES Customer needs water line to filter houseing. ; ordrng 1 WP12956202 (reservoir)
Kevin S.
DISHWASHER FRIGIDAIRE FPID2497RF6A "Customer claims unit still doing the same thing. Called techline put unit int ,diagnostics, unit had an iF0 error which pertains to an overfill, pressure switch issue. No other error codes in the system. Tech had me clear error code, said to tell customer to not use the dishwasher until fixed, will need to call back in to recalibrate the unit. Called and talked to Cortnie gave her details and estimate for repair. Customer ok the repair. ; ordrng 1 A00055406 (switch PRESSURE)"
Steve G.
REFRIGERATOR WHIRLPOOL WRF560SEYB00 Unit is leaking. Found that the defrost drain line is frost. Installed new defrost drain line. ; ordrng 1 W11190084TSDN (tube-drain)
Tim R.
REFRIGERATOR KENMORE n/a Checked unit over found that the compressor was kicking on and off and on and off. Found shorted wire on compressor start device. Fixed wire. Checks okAuth241LABH
Tim R.
WASHER MAYTAG MVWX655DW0 No issues with washer. Drain line in the house is plugged. Suggested they call a plumber.
Tim R.
WASHER SAMSUNG WA45H7000AW/A2 Tightened agitator plate. Checks ok
Tim R.
DISHWASHER MAYTAG DWU9200AAX Console is stripped out. No parts available. No repair possible.
Tim R.
DRYER GE GTDP490ED0W5 Replaced timer. Supplied by customer. Checks ok.
Tim R.
DISHWASHER BOSCH SHX65T55UC/02 Cleared drain pump. Checks ok
Tim R.
MICROWAVE SHARP R-1210 Checked unit over found that unit would run but the display was blacked out. Making new displays/door. Display is built into the door. Parts are showing NLA. AHS to attempt to find parts will sent to shop if found.
Tim R.
RANGE FRIGIDAIRE PLCS389ECB Checked unit over found bake broil and convection elements all tested good. Oven sensor would not ohm out. Control wasn’t sending power to bake element. Needs new control and oven sensor. AHS to supply part of they can find it. Part numbers saved under estimate.
Tim R.
WASHER KENMORE PARTIALLY MISSING 12 Checked unit over found that the control shorted and no power to pump. Needs a new pump and control. No model and serial available. Attached pics.
Tim R.
WASHER MAYTAG MVWC465HW2 Checked unit over found grease marks on clothing caused by upper transmission seal coming loose. Replace the transmission and instructed customer on how to load unit and leveled washer due to uneven basement floor. Checks OK
Tim R.
WASHER SAMSUNG WA56H9000AP/A2 Checked unit over found that the washer lid is broken at the hinge. Not normal wear and tear. Unit extremely rust and lid for washer plastic is broken. Not cover per AHS.
Steve M.
DRYER WHIRLPOOL WED7000DW0 "Dryer won’t run due to bad thermistor, replace thermistor dryers operating OK; used 1 3392519 (FUSE) from stock"
Steve M.
WASHER GE GTW465ASN0WW Color coordinated applications for deep fill or standard need to be selected with appropriate color coated wash cycle
Steve M.
DRYER SAMSUNG DV42H5200EP/A3 Dryer making loud noise while running due to failed idler pulley replaced pulley unit is operating properly; used 1 DC93-00634A (IDLER PULLEY) from stock
Steve M.
WASHER LG WM3370HWA LE error code. Replaced hall sensor due to washer not spinning out. Unit running ok; used 1 6501KW2002A (HALL SENSOR) from stock
Steve M.
WASHER MAYTAG MVWX655DW0 Unit not spinning clothes out due to broken hub drive. Installed new hub; used 1 W10528947 (DRIVE HUB ASSY) from stock
Steve M.
WASHER HOTPOINT HTWP1400F1WW Home plumbing is backing up causing a leak.
Steve G.
DRYER WHIRLPOOL WGD6620HW0 "Customer states that he is getting a F3E3 error code. States that the house just had all of the vents cleared. He states that he top of the dryer gets real hot, which is an indication of the vents has some blockage. Cycled unit several settings and did check the temp with digital meter and the unit did not get overly hot, and was cycling."
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 14 Unit is not making any ice. Found ice build up in the back . removed that ice build up and sealed up the unit. Pulled out grey water fill tube 1/4 inch.
Steve G.
WASHER SAMSUNG WF45M5500AP/A5 51 Installed main board and control board cycled unit test OK
Steve G.
DISHWASHER WHIRLPOOL DU1301XTVT2 "Customer states that the unit is not washing, drying or the soap dispenser is not opening. Found soap dispenser is broken. Noticed that the upper spray arm was filled with debris and hard water. Did show customer that the unit is dry and that the heater is coming on the device that you do need to use a jet dry .''
Kevin S.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Replaced parts per samsung bulletin. Unit checks ok.
Kevin S.
DISHWASHER GE GDF530PGM0WW "Replaced part. Ran unit for a few minutes, filled, washed and drained without issue. Unit checks ok."
Kevin S.
DRYER FRIGIDAIRE AEQ6000ES2 "Replaced motor, did not have to use blower wheel. Unit is tumbling and heating ok. Returning blower wheel."
Kevin S.
DRYER AMANA NED4655EW1 "Put unit on timed dry, not heating. Found thermal cutoff open. Heating element, thermostat all ok. Replaced with truck stock. Unit is now working ok, showed customer.; used 1 279816 (FUSE) from stock"
Kevin S.
DRYER ELECTROLUX EFME627UTT1 "Upon inspection found unit getting proper 240v. Found eco mode turned on. Customer wasnt aware of such feature, might have been off prior, customer stated they did have a slight power outage prior, so setting probably on default. Unit checks ok."
Steve G.
DISHWASHER BOSCH SHXZ45P06UC/62 "Unit is not draining, found that the garbage disposal plug was not knocked out."
Kevin M.
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Supply line has a leak .
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Error code is ice room fan replace auger assy and took pictures per bulletin that had been done and checks ok; used 1 DA97-12540G (AUGER) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1814QB9B Unit had no refrigerant . installed new dye dryer and recharged unit started getting a frost pattern ; used 1 5303918358 (DRIER FILTER) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FRS3R5ESB3 Cont brd & bimetal not going into defrost cust to get a new unit please mail cust a receipt
Kevin M.
REFRIGERATOR WHIRLPOOL ES25FHAXSA01 Return Air duct is frozen cleared out and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FRT18G5AQ4 Sealed system issue called Tara not economical to repair
Brad A.
DISHWASHER GE GLD5860L00SS "Found unit working properly, called American Home Shield, talked to Erin, informed them that this is the second recall on the unit with nothing wrong. They said if the customer calls again they will send someone for a second opinion."
Steve M.
WASHER WHIRLPOOL WFW92HEFW0 "F1E1 ACU error. F8E2. Dispenser error. F8E0. Steam valve errorInstalled. New dispenser control, user interface and machine control now showing dispenser and steam error. Called whirlpool tech. Advised to check harness for bad connections. If not replace harness. Recommend dispenser switch. Approved for repair by Jannette; ordrd 1 W10746378 (harness LOWER) and 1 W11033849 (harns-wire UPPER) and 1 WPW10352973 (switch-dis)"
Steve M.
RANGE FRIGIDAIRE FGGH3047VFA Keypad is too sensitive. Keeps shutting down prematurely. Need to order clock control assembly.; ordrng 1 5304516861 (CLOCK ASSEMBLY W/TOUCHPAD )
Steve M.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Fresh food light out. Need light assembly.; ordrng 1 W11043011 (module LED)
Steve G.
MICROWAVE LG LMV1813SW/01 Unit keeps blowing fuses. found that the magtube is out. Did smell for a quick second electrical smell. Unit is 10 years old and in kitchen. ; ordrng 1 1111 (MAGTUBE) and 1 2222 (DIODE) and 1 3333 (CAPICATOR) and 1 4444 (3 GLASS FUSES (ON THE NOISE FILTER.))
Steve G.
DISHWASHER WHIRLPOOL KDFE104DSS5 Put unit into diagnostics and unit did not show any error codes. Ran the unit in diag. And it ran successful . Started the unit up and while taking to the customer the unit was running and then went to cancel and started to drain and then shut off. Then the unit will come on and drain and the cancel light will cover on and then off again. ; rqstng P&A on 1 W11084121 (sensor) and 1 W11085683 (pump&motor)
Steve G.
WASHER GE n/a "Customer states that the unit is smoking when he uses the washer. Unit is est age of 8-10 years old. Unit needs a complete tub job. Front, rear tub, spin basket, door boot, seal between the tubs, motor, pulley on the back of the tub, and pulley bolt.No tag; saved tckt"
Steve G.
DRYER WHIRLPOOL WED8500DC4 Install new inner glass door test OK customer was complaining about the door strike being bent need to order new doors right; ordrng 1 W11163826
Steve G.
REFRIGERATOR MAYTAG MFI2568AES Unit is cooling fine. Customer is going to turn on the water and let it go one more day; schdld next appmnt for 3/31 TUE !
Kevin S.
WASHER GENERAL ELECTRIC GTW680BSJ5WS "Unit was full of water, would not drain. Drain pump is humming and getting voltage. Had to shop vac all the water out, no blockages, checked drain pump. Will have to order new drain pump.; rqstng P&A on 1 WH23X28418 (DRAIN PUMP ASSEMBLY)"
Kevin M.
REFRIGERATOR KENMORE 253.516941 Kitchen 18 yrs unit has a leak- ordered new dye dryer to be installed -isn’t economical for 18 yr old unit ; rqstng P&A on 1 5303918358 (filter-drier w dye)
Kevin M.
REFRIGERATOR BO WHIRLPOOL WRF560SEYM05 FZ fan motor is out; rqstng P&A on 1 W10464673 (fan motor)
Brad A.
MICROWAVE SAMSUNG ME20H705MSS Found magnetron not heating properly. Ordered magnetron.; ordrng 1 UNKNOWN (MAGNETRON)
Brad A.
OVEN KENMORE 790.9611341 Found unit will not cycle bake properly. Ordered new control. Located in the kitchen. Manufactured 2015; rqstng P&A on 1 UNKNOWN (MAIN CONTROL)
Brad A.
REFRIGERATOR SAMSUNG RF263TEAESG/AA "Found ff evaporator cover not sealing properly, allowing ice to build up around fan. Needs new ff evaporator cover. Located in the kitchen, manufactured ; rqstng P&A on 1 UNKNOWN (FF EVAPORATOR COVER), states that autho needed"
Tim R.
RANGE FRIGIDAIRE FPCF3091LFC Replaced controller due to shorted broil element relay. It was never shutting off and was exceeding 500 degrees. Checks ok. No deductible due per home buyers.
Tim R.
WASHER SAMSUNG WF45K6200AW/A2 Cleaned out drain pump and replaced fill valve. Checks OK; pckd up 1 DC62-00142G (WATER VALVE)
Tim R.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Cleared frozen refrigerator drain. Adjusted thermostat and defrost. Checks ok
Tim R.
DISHWASHER KENMORE 665.16689 Cleared soaps suds which was causing unit to leak. Checks ok
Tim R.
DRYER SAMSUNG DV42H5200EF/A3 Replaced shorted heater. Checks ok; used 1 DC97-14486A () from stock
Tim R.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Replaced icemaker. Checks ok ; used 1 DA97-15217B (ICE MAKER) from stock
Tim R.
DRYER SAMSUNG DV42H5400EF/A3 Replaced shorted heater. Checks ok; used 1 DC97-14486A () from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Cleared mass amounts of ice out of freezer. Fixed fill line for icemaker. Checks ok
Tim R.
WASHER SAMSUNG WF42H5200AF/A2 Fixed leaking door boot. Check ok.
Steve M.
REFRIGERATOR AMANA ARB2217CSR Icemaker is overfilling. Contacts for water valve or sticking causing unit to overflow. Installed new icemaker also recommend customer have new water valve installed on line to house; used 1 4317943 (ICE MAKER) from stock
Steve M.
WASHER WHIRLPOOL WTW8240YW0 Drain pipe in home is completely clogged
Steve M.
WALL OVEN ELECTROLUX E30EW85ESS2 F11. Shorted keypad. Part is $1500. Plus labor. Special order. Advised not to use self clean anymore. Unit operating ok at this time.
Steve M.
WASHER WHIRLPOOL WTW5840BC0 Removed dispenser tray. Disassembled unit cleaned and reinstalled. Ran calibration. Unit is cycling properly. Dispenser operating properly
Steve M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFCA Didn’t hear compressor running but evap was running. Display reading 45 when I entered the home. Reset unit. Compressor started and condenser fan running too. Unable to service unit due to conditions. Advised Rachel @ Lowe’s another company will have to service if problem comes back
Steve M.
WASHER MAYTAG MVWX655DW0 Found washer not spinning due to stripped hub assembly. Replaced hub Drive assembly recommended customer get a water softener to possibly help reduce this issue; used 1 W10528947 (DRIVE HUB ASSY) from stock
Steve M.
WASHER GE GTW680BSJ6WS 31 8 26 3 error codes. Found plastic blockage in pressure hose port on tub from manufacturer. Cleared port. Test ran and leveled unit. Washer operating ok
Steve M.
DISHWASHER KITCHENAID KDFE104HPS0 F2E1 error. Possible pilot valve error. Unit operating ok. No correspondence with error chart. Ran 23 minutes diagnostics cycle. Completed without any errors.
Steve M.
DRYER MAYTAG MDE9206AYW InstaLed new blower wheel. Unit is running properly.
Steve G.
REFRIGERATOR SAMSUNG RFG297HDRS/XAA 04 Installed new freezer back wall assembly cycled unit test OK.Last time out tech gave customer several things to do to try to pinpoint the noise location customer said unit did not make any noise for 3 to 4 days tech did have to close take it out just for service call we need to bill out for remainder of service call and labor
Steve G.
DISHWASHER BOSCH SHX3AR75UC/23 "Unit had been leaking, customer did clean up a puddle of water dripping from the right door corner. Customer did use the unit couple of times and did not leak. Tech had customer start the unit and unit has been running over 30 minutes and the unit did not leak. Check seal and cycled;."
Steve G.
RANGE SAMSUNG NX58J7750SS/AA Install new relay board in oven door switch cycled unit test OK
Steve G.
WALL OVEN BOSCH HMC80242UC/05 Installed new left door switch holder in both upper and lower left door switches low test unit
Kevin S.
REFRIGERATOR FRIGIDAIRE FFHT1826LW2 "Tried cycling icemaker, no good. Replaced icemaker from truck stock, and cycled unit, harvested and filled. Unit checks ok.; used 1 241798224 (ICE MAKER) from stock"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGSS2635TF "Customer claims unit has low ice production compared to when it first had it. Customer had recently changed all new water lines. Water filter was not frozen, dispensed water seemed ok pressure. Ran IM diagnostic tests unit is harvesting and filling but seems like low water. Asked customer if the ice appears to be solid but not normal size cubes. Checked water pressure and cleanliness from source ok. Replaced fill valve assembly, dispensed water into cup for a while and cycle icemaker and had green fill tube dispense into cup. Unit checks ok.; used 1 242252702 (WATER VALVE) from stock"
Brad A.
DRYER SAMSUNG DV410AEW/XAA "Found connection at user interface not making good contact, secured connection. Unit is working properly."
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Replaced inner tub, balance ring and top cover. Had unit fill and agitate, drain and spun out ok. Unit checks ok. Told customer to keep an eye on."
Steve G.
WASHER SAMSUNG WF50K7500AW/A2 Installed new main board assy and new stator and rotor.
Brad A.
RANGE SAMSUNG NX58K7850SG/AA "Installed new control and igniter, unit is working properly."
Steve G.
WASHER SAMSUNG WF50K7500AW/A2 Installed new main board assy and new stator and rotor. Load test the unit , checks ok
Brad A.
DRYER LG DLE5955W "Found 3 rollers worn out, installed new rollers. Unit checks ok.; used 1 4581EL3001A (ROLLER) from stock"
Brad A.
REFRIGERATOR GE GTH18GBDGRWW "Found fan making noise, installed new fan. Unit checks ok."
Brad A.
WASHER SAMSUNG WF42H5200AF/A2 "Found unit going off balance, causing it not to complete spin cycle. Found temperature sensor wires pulled out. Needs temperature sensor and front and rear dampers. Customer considering repair."
Kevin S.
DISHWASHER FRIGIDAIRE FPID2497RF6A "talked with customer husband. It appears unit probably developed a leak internal to this unit and tripped the leak sensors. The drain pump,will continue to run until the water is evaporated. Upon arrival unit was still powered on but nothing running. They left it on the entire time. Put unit into a normal wash mode, unit filled and started washing without issue, opened door, water looked like it was angle more to the front. Unit is currently shimmed under front feet, still had some room for adjustment so I adjusted all the as high as i could get in the front and tried lowering the back. Told customer sometimes how unit is loaded will effect water escaping the tub and down to the inside. Unit has been washing and will drain properly. Showed customer how to remove cleanout screen, had alot od debris like grease. Cleaned in sink and checked drain hose. Used zip tie to raise higher up off of the garbage disposal. Unit checks ok at this point. Told them
Brad A.
REFRIGERATOR SAMSUNG RF26VABWP/XAA "Found back wall freezing up, called Samsung Techline talked to Pedro, did a visual call, they came to the conclusion that the refrigerant lines are coming in contact with the rear wall of ff section. The unit is not repairable."
Tim R.
REFRIGERATOR BO SAMSUNG RF220NCTABC/AA "Checked unit over found that the unit had partial frost pattern on the evaporator. Compressor running good evaporator fan running fine and so is the condenser fan. Partial block and sealed system. Needs evaporator,compressor, and condenser. ; rqstng P&A on 1 DA96-00977B (EVAPORATOR ) and 1 DA97-13253B (CONDENSER ) and 1 MKV172CL2J/SM1 (COMPRESSOR), states that autho needed"
Steve G.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Customers unit is frozen up again ordering Samsung new icemaker upgrade kit; rqstng P&A on 1 DA94-022746 (ICE MAKER UPGRADE KIT )
Steve G.
DRYER - ELECTRIC WHIRLPOOL WED4815EW0 Customer drum felt as torn apart and damage the drum as well as the bulkhead and rollers--unit is 5-6 years old in laundry room; rqstng P&A on 1 W10359269 (support roller shaft) and 1 W10359270 (ROLLERS) and 1 W10899578 (drum) and 1 W11178668 (bulkhead)
Kevin S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced control, unit still not functioning properly. Called techline, had me troubleshoot some things. Unit needs new sump and motor.; rqstng P&A on 1 W11085683 (pump&motor)"
Kevin S.
DRYER GE GTDX185ED4CC "Unit is getting proper voltage but timer even by turning it is bad. Unit needs new timer motor. Gave estimate, customer would like to repair.; ordrng 1 WE4M533 (dryer timer)"
Brad A.
REFRIGERATOR FRIGIDAIRE GLHS66EFSB3 "100 deductible collected...Found condenser fan motor not turning with proper voltage applied. Ordered fan motor. Located in the kitchen, manufactured 1/2007; ordrng 1 5303918774 (condenser fan moto)"
Steve M.
RANGE SAMSUNG NE595R0ABSR/AA Front elements stay on high. Need 2 infinite switches. Convection fan motor is not turning dg44-01009a.
Steve G.
WASHER LG WT5170HV Found lint at the bottom of the drain hole in the bleach cup. Clear out and cycled several times
Steve G.
ELECTRIC RANGE FRIGIDAIRE FGMC3066UFA Install new main board oven sensor, control, and top fan. cycled unit test OK
Kevin M.
REFRIGERATOR FRIGIDAIRE LFTR1814LWK Unit has a sealed system issue very little frost pattern and found the sealed system has already been tapped into picture of the tap if needs are available
Tim R.
DISHWASHER BOSCH SHE53TF5UC/02 Replaced power cord. Checks ok
Tim R.
RANGE FRIGIDAIRE FFEF3016TS1 Reinstalled glass and handle. Checks ok
Tim R.
RANGE FRIGIDAIRE FFBF3050LSE Replaced shorted control. Checks ok
Tim R.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Replaced ice maker due to making very little ice. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE FTHD2491KF0 Checked unit over found that the unit was powering in. Found 120volts to the main harness. Tightened wire nuts at junction box. Still no display. Reset and reprogrammed control. Display started working and ran through cycle. Checks ok.
Tim R.
RANGE FRIGIDAIRE FCRE305LAFA Replaced shatter door glass due to unit breaking in Self clean. Checks OK
Brad A.
WASHER LG WM4270HWA/01 "Installed new control, unit is working properly."
Tim R.
WASHER BOSCH WFMC6400UC/01 Checked unit over and found that unit was leaking from filter housing. Fixed leak unit checks OK
Tim R.
WASHER ESTATE n/a "Motor and coupler good. Unit starts smoking when in spin due to locked up transmission, inner tub and basket drive. Unit is about 15 to 20 years old in the basement. Base of unit is very rusty where the tub mounts. Unit in poor condition. Not worth repair. Low end unit.; rqstng P&A on 1 3360629 (gear case) and 1 W10389329 (basket) and 1 W10820043 (brake & drive tube)"
Steve M.
WASHER GE GTWN4250D2WS Installed parts listed unit operating ok
Steve M.
DRYER MAYTAG MDE9206AYW Installed new belt and timer. Found broken blower wheel. Needs replaced Shari ordering wheel; saved tckt
Steve M.
DRYER MAYTAG LDE7304ACE Replaced broken belt. Unit running heating properly.; used 1 Y312959 (BELT) from stock
Steve G.
WASHER SAMSUNG WF45M5500AP/A5 51 Customer is getting an AC error code. No communication between the boards. ; rqstng P&A on 1 1111 (MAIN BOARD) and 1 2222 (CONTROL BOARD. )
Steve M.
RANGE GE JBS030J3WH Found burnt wiring harness ends and insulation missing on bake element. Repaired wiring and installed new element. Heating properly Contacted Matt at MMP
Steve G.
REFRIGERATOR MAYTAG MFI2568AES Customer states that the unit was leaking and he shut off the water several weeks ago. Then the other day he touch the doors and the doors where hot. Unit was unplug when tech arrived. Unit did start cooling. But unit does have a leak possible coming from the drain pan.
Steve M.
REFRIGERATOR FRIGIDAIRE FPCE21TFL0 "Unit was stuck in defrost. Cycled timer twice into defrost. Let it sit and it ran, it automatically came out of defrost. Told customer if it happened again we can order a new timer."
Steve G.
MICROWAVE OVEN LG LMV2031BD.BBDELGA Customers get an F for air code unit works on certain selections for LG Techline replace humidity sensor and then board; ordrng 1 1111 (HUMIDITY SENSOR ) and 1 2222 (MAIN BOARD)
Steve G.
OVEN FRIGIDAIRE FPEF3077QFA F27 error code Communication error; rqstng P&A on 1 316472807 (BOARD) and 1 5304505475 (DISPLAY)
Brad A.
WASHER SAMSUNG WA40J3000AW/AA "100 deductible collected-Found motor windings not within ohm value, main control not cycling properly. TMR sensor is open. Ordered sensor, control, and motor. Located in the laundry room. Manufactured 6/2017; rqstng P&A on 1 UNKNOWN (MAIN CONTROL) and 1 UNKNOWN (MOTOR) and 1 UNKNOWN (TMR SENSOR)"
Brad A.
DRYER SAMSUNG DV42H5200EW/A3 "Found idler pulley broken, ordered idler pulley. Needs Samsung ticket created online.; ordrng 1 DC93-00634A (IDLER PULLEY (DN))"
Steve G.
WASHER SAMSUNG WF350ANP/XAA 01 Found the lock was cracked. Installed new lock. Cycled
Brad A.
REFRIGERATOR GE TFH22PRSAAA "Found unit not defrosting properly, ordered heater and timer. ; ordrng 1 WR51X442 (heater,defrost) and 1 WR9X489 (control,defrost)"
Steve G.
DISHWASHER WHIRLPOOL KDFE104DSS5 Install new main board and install lock cycle test OK
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2868TF6 Installed new dye dryer and recharged started getting a frost pattern
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed IMk kit and took pictures as I went
Kevin M.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Error code is ice maker replacing icemaker
Brad A.
DRYER SPEED QUEEN ADE4BRGS176TW01 "Installed new knob, unit checks ok."
Brad A.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Found icemaker room frozen, installed new icemaker kit. Unit checks ok."
Brad A.
MICROWAVE GE JVM1850DM1BB "Installed new magnetron, unit is working properly."
Brad A.
REFRIGERATOR KITCHENAID WRV986FDEM01 Installed new control and inverter box. Unit checks ok.
Tim R.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Cleared ice build up around the fan and the inlet lines. Instructed customer no more repair possible.
Tim R.
WASHER MAYTAG PAVT454EWW Checked unit over found that The transmission was locked up unit would not move at all motor was running and trying to spin and then getting hot and shutting off. Needs a new transmission. Not worth repair
Tim R.
DISHWASHER BOSCH SHXM4AY55N/01 Checked unit over found the steel pipe that the dishwasher is connected to for the drain line is plugged. That’s what burnt up the original motor. Cleared with screw drive instructed customer to call plumber
Steve M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Icecubes joined in threes due to water pressure in home being higher than normal. No adjustments can be made to refrigerator.
Steve G.
DISHWASHER SAMSUNG DW80F600UTS/AA 01 Installed new hose and case brake assembly cycled unit test OK
Tim R.
ELECTRIC RANGE FRIGIDAIRE LFEF3054TFE Replaced main control and element and fixed broken wire on control. Checks ok
Tim R.
DRYER HOTPOINT NVL333EB4WW Replaced start switch. Tested. Checks ok
Kevin S.
COOKTOP SAMSUNG NA36N7755TS "Replaced burner cup, changed out to LP orifice. Checked all burners, unit checks ok."
Tim R.
DRYER SAMSUNG DV48J7770EW/A2 02 Checked unit over and found that burn mark was near the cord but there was no issues with the cord. Adjusted door and seal. Checks OK
Tim R.
WASHER GE WHDSR316G2WW Checked unit over and found that unit had water damage and motor would not spin or agitate. Needs new wash motor and timer knob. Customer to look for new unit and then let us know. No repair now
Tim R.
REFRIG/SIDE-BY-S WHIRLPOOL GD2NHAXMB00 Replaced control. Checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF261BEAESR/AA Ice maker was turned off turned on and checks ok
Tim R.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Checked unit over found that the unit was dispensing water even after the cup was removed. Pulled filter apart and cleaned valves. Checks ok
Tim R.
WASHER SAMSUNG WA50R5400AW/US Checked unit over found that the agitator was loose and grinding. Which was keeping the clothes from getting tumbled. Put lock tight on bolt and secured. Checks ok.
Steve G.
HOME LAUNDRY - E ELECTROLUX EFME627UTT0 Customer states that the unit is leaking water. Installed new water valve. Cycled. ; pckd up 1 137544800 (valve)
Steve M.
RANGE THERMADOR PRD366WGU/01 Temp gauge was stuck on 450 from initial heating of the oven. Reset circuit breaker. Test ran on 2 separate pre heat temps. Everything is working ok.
Steve M.
REFRIGERATOR FRIGIDAIRE FGHB2868TF7 Unit leaking water from filter supply hose to water valve. Found broken end of hose. Snipped off broken section. Hooked all lines back up. No signs of any Leaks
Steve G.
WASHER WHIRLPOOL WFW8540FW1 Install new main board cycled unit several times each time it came on and did not shut off
Steve G.
DISHWASHER WHIRLPOOL WDF520PADM7 Unit is not draining. Found that the pump had a piece of glass in the pump assy. Adv customer that this is not covered under warranty.
Kevin S.
DRYER SAMSUNG n/a "Unit making alot of noise. Right rear support roller completely destroyed. Replaced 2 supports and idler pulley. Unit is tumbling and heating ok. Showed customer.; used 1 DC93-00634A (IDLER PULLEY), and 2 DC97-16782A (ROLLER) from stock"
Kevin S.
DRYER FRIGIDAIRE AEQ6000ES2 "Unit will not run, when you hit start it just hums. Checked receiving 240V at terminal, put unit into diagnostics unit had an E9E error, not listed on tech sheet. Called techline, was able to get unit tumbling when hitting start if you help the drum along. Start windings on motor are bad, techline recommended getting new blower wheel and housing also. Gave estimate for repair, customer wants to talk it over with the wife. Collected service call fee saved estimate."
Tim R.
WASHER AMANA NTW4516FW2 Replaced lid switch. Checks ok; ordrng 1 W11307244(TS) (latch)
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Possible air in lines customer just replaced water filter ran a pitcher of water through it and no dripping
Tim R.
RANGE FRIGIDAIRE FPCF3091LFC "Talked with the customer and the unit is never shutting off it exceeds 500° anytime she turns it on. She’s going to need a main control due to the relay sticky. We will collect the deductible on the return trip.; rqstng P&A on 1 316560112 (controller), states that autho needed"
Kevin M.
REFRIGERATOR DANBY n/a Compressor is locked up recommend cust get a new unit not economical to repair unit please send customer a receipt
Tim R.
DISHWASHER WHIRLPOOL WDP370PAHB0 Replaced drain pump. Checks ok; ordrng 1 W10876537(TSDN) (DRAIN PUMP )
Kevin M.
FREEZER FRIGIDAIRE LFFH1F3QWC Install defrost timer in checks OK
Steve M.
WASHER WHIRLPOOL WFW92HEFW0 "F1E1. F8E2. Acu issue. Drain issue. Won’t fill. Pump won’t run; rqstng P&A on 1 W10864049 (cntrl-elec (MARCONE)) and 1 W11201293 (cntrl-elec (MARCONE)), used 1 W10448876 (SWITCH) from stock"
Kevin M.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ08 Drain hose was not attached re attached and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA Installed new ff fan assy and checks ok
Steve M.
RANGE FRIGIDAIRE LFEF3018TBD Control is out; ordrd 1 316419145 (OVERLAY) and 1 5304508925 (CONTROLLER)
Kevin M.
REFRIGERATOR SAMSUNG RFG237AARS/XAA FF fan assy frozen up replaced fan assy
Steve M.
RANGE GE JBS030J3WH Bake element out again ; ordrd 1 WB44X5082 (bake unit 208v l.o.)
Steve M.
WASHER SAMSUNG WF45H6300AG/A2 Found loose inlay for power button assembly. Installed new inlay. Unit operating ok; ordrng 1 DC64-03114A (TOUCH INLAY (DNR))
Steve G.
DISHWASHER KENMORE 665.170244 Unit clean cycle is flashing 7 times. Unit needs main board. heater is shorted . ; ordrng 1 W8564547 (MAIN BOARD. (NLA JUNE ;LAST YEAR))
Kevin M.
REFRIGERATOR BO SAMSUNG RF28HFEDBSR/AA Installed parts per IMk bulletin and took pictures as I went
Steve G.
WASHER SAMSUNG WA400PJHDWR/AA 01 Installed new wash plate stator and gear case assembly cycled unit unit is washing as it should ; rqstng P&A on 1 1111 (PRESSURE SWITCH ) and 1 2222 (MAIN BOARD )
Brad A.
REFRIGERATOR GE ETS22XBPARCC "Found freezer door gasket out of place, secured gasket into place, unit is sealing properly. All operations test ok."
Brad A.
WASHER MAYTAG MHWZ400TQ01 Found main control not responding in diagnostic mode. Door lock will not engage. Needs main control and door lock. Customer does not want to repair.
Brad A.
WASHER MAYTAG MVWC465HW2 "Installed new control, unit is working properly."
Brad A.
WASHER GE GTW330ASK3WW "Found unit not responding, needs main control. Found gearcase leaking oil. Needs gearcase replaced. Customer does not want to repair."
Steve G.
REFRIGERATOR SAMSUNG RFG297HDRS/XAA 04 Tech pre-order the fans; ordrng 1 1111 (FREEZER BACK WALL WITH FAN ASSY)
Steve G.
RANGE SAMSUNG NX58J7750SS/AA Customer was cooking at the time and when he closed the door the door notification came on. Customer did shut off breaker and unit did not reset .; rqstng P&A on 1 1111 (DOOR SWITCH) and 1 2222 (RELAY BOARD. )
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF6 " Unit will need a sealed system job. ; ordrng 1 PSEUDOXXXXXX (DYE FILTER)"