Near Dayton, OH 45426
Shawn H
Job Details:
06/10/2020
WASHER KENMORE 110.278316
"When removing the transmission the drive tube came with it and was stuck half way. Got transmission out of drive tub. Removed drive tube and found it grooved and pitted. Upper bearing seal wore allowing water in to drive tube and rust bearings. Unit needs drive tube and bearing kit. Calling AHS to get additional authorization. Cannot reassemble machine as of now. 406PYWL; rqstng P&A on 1 285203 (bearing,centerpost) and 1 W10820043 (brake & drive tube), states that autho needed"
Near Arcanum, OH 45304
Kevin
Job Details:
06/10/2020
WASHER MAYTAG MVWX655DW1
"Claims unit does not want to spin out. Put unit into diagnostics, during spin test classic transmission wear and tear. Unit is a base agitation plate style always issues getting them off. 3rd maytag transmission in 2 weeks. Requesting autho on all these parts.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley KIT) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)"
Near Butler Township, OH 45346
Kevin
Job Details:
06/10/2020
REFRIGERATOR SAMSUNG RF220NCTASG/AA
"Cold air was coming out between frig doors, the center mullion strip wasnt closing every time. The spring part at top was sticking, had to adjust over all. Unit checks ok. See sticky note for billing. Ticket number #4153034521; ordrng 1 DA97-12947B(DN) (MULLION STRIP)"
Near Union, OH 45322
Kevin
Job Details:
06/10/2020
REFRIGERATOR FRIGIDAIRE FGHD2368TF3
Damper and seal are leaking air into ff section; ordrng 1 5304508008 (gasket) and 1 5304510255 (AIR TOWER)
Near Dayton, OH 45414
Kevin
Job Details:
06/10/2020
REFRIGERATOR WHIRLPOOL WRF560SMYEO1
Cont brd going into def cycle too long ; ordrng 1 W11034366 (cntrl-elec)
Near Enon, OH 45323
Brad Anders
Job Details:
06/10/2020
DISHWASHER FRIGIDAIRE PLD2855RFC3
"Deductible 100 collected.Found tub leaking, motor making loud noise, hinges not allowing door to close properly, gasket not sealing properly. Ordered, tub, motor, seal, and hinges.; rqstng P&A on 1 154844301 (motor & pump assy) and 1 5304507354 (dispenser) and 1 5304513274 (HINGE) and 1 5304513274 (HINGE) and 1 809006501 (gasket) and 1 UNKNOWN (TUB)"
Near Huber Heights, OH 45424
Brad Anders
Job Details:
06/10/2020
RANGE GE JBP24BOH2WH
Found two large burners not working with proper voltage applied. Ordered two large burners.; ordrng 2 Wb30t10074 (surface element)s
Near Xenia, OH 45385
Brad Anders
Job Details:
06/10/2020
WASHER WHIRLPOOL WTW5100HC0
"Unit not communicating between user interface and main control. Drain pump out of ohm range. Ordered main control, user interface, and drain pump.; ordrng 1 W11396717 (DRAIN PUMP) and 1 W11413406 (USER INTERFACE ) and 1 W11419053 (MAIN CONTROL)"
Near Dayton, OH 45440
Tim
Job Details:
06/09/2020
DISHWASHER WHIRLPOOL DU920PFGB3
Checked unit over found that the dishwasher would pour out water on any cycle once it started washing. Adjusted door seal. Checks ok
Near Miamisburg, OH 45342
Tim
Job Details:
06/09/2020
COOKTOP JENN AIR JDR8895AAB
Replaced parts listed. Checks ok
Near Sugarcreek Township, OH 45305
Tim
Job Details:
06/09/2020
REFRIGERATOR MAYTAG MZD2766GES
Ice maker wouldn’t shut off replaced module. Checks ok.
Near Dayton, OH 45402
Tim
Job Details:
06/09/2020
DISHWASHER KENMORE 63016304400
Replaced wash motor and new wash motor was completely different t and and to splice wire connectors. After replacing unit fired up and didn’t leak. Checks ok. Do not believe it was the right motor. But HBW said it was for this unit.
Near Trotwood, OH 45426
Tim
Job Details:
06/09/2020
RANGE GE RB56H3WW
Repaired wire harness and terminals attached to the over thermostat. Checks ok
Near Sugarcreek Township, OH 45305
Tim
Job Details:
06/09/2020
WASHER SAMSUNG WF42H5200AP/A2
Checked unit over found that the rear drum had come loose and the unit was wobbling when it was bent. No repair due to cost
Near Troy, OH 45373
Steve
Job Details:
06/09/2020
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWA
Unit is leaking water due to frozen evaporator defrost drain. Adjusted heater component closer to drain to prevent it from freezing
Near Covington, OH 45318
Steve
Job Details:
06/09/2020
WASHER MAYTAG MVWC416FW1
Installed and calibrated new main control board
Near Quincy, OH 43343
Steve
Job Details:
06/09/2020
WASHER MAYTAG MVWB855DC3
Installed new lid lock and bezel. Unit is operating properly
Near Mason, OH 45040
Steve G
Job Details:
06/09/2020
REFRIGERATOR GE GSH25SGRBSS
Installed new main board heater and thermostat cycled unit test OK
Near Washington Township, OH 45458
Steve G
Job Details:
06/09/2020
REFRIGERATOR KITCHENAID WRV986FDEM01
Unit was leaking. Found the freezer defrost drain was clog. Thawed out and clear duck bill. Cycled. Did not have to move the unit out.
Near Dayton, OH 45414
Shawn H
Job Details:
06/09/2020
DISHWASHER WHIRLPOOL GU3600XTVB2
Installed all provided parts and diagnostics to test. No error codes and unit functions as it should. All ok.
Near Clayton, OH 45315
Shawn H
Job Details:
06/09/2020
RANGE WHIRLPOOL WFE525S0HV0
Installed correct control and ran unit to 350 to test. Unit heated up to 350 with no issues and shut down elements as it should . All ok.
Near Arcanum, OH 45304
Shawn H
Job Details:
06/09/2020
RANGE SAMSUNG NE58K9850WG/AA
Upon arrival customer stated that a plastic cover on the cooktop caught fire when a burner was accidentally turned on. Unit is clean inside and out. Unit has been cleaned but odor is still present. When using oven the burnt plastic odor is very strong. The odor has impregnated itself into the oven cavity. No way to clean the cavity out to remove odor. No repair possible to remove odors.
Near Dayton, OH 45405
Shawn H
Job Details:
06/09/2020
DISHWASHER MAYTAG DWU7400AAE
"Unit is 27 years old in kitchen. Upon arrival customer stated they don’t use the dishwasher but it is full of water. Checked unit and found it back filing with water from slow draining sink. Drain hose is ran to right hand sink. When you fill the sink it is extremely slow to drain. Unit drains, washes, and heats as it should. Advised customer to have a plumber clear drain. Calling AHS to notify. 107VEBM"
Near Greenville, OH 45331
Kevin
Job Details:
06/09/2020
DRYER SAMSUNG DV42H5200EW/A3
"Unit not heating, found element open. Replaced with truck stock. Unit checks ok. Samsung ticket #4153020392 attach po to email showing date of purchase.; used 1 DC97-14486A () from stock"
Near Greenville, OH 45331
Kevin
Job Details:
06/09/2020
DRYER SAMSUNG DV42H5000EW/A3
"Unit making noise, replaced idler pulley and lubricated rollers. Unit checks ok.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Near Dayton, OH 45440
Tim
Job Details:
06/09/2020
WASHER SAMSUNG WA48J7770AP/AA
Checked unit over found that unit was giving an 8c error code and would not go past the wash cycle or go into a spin. Fixed wire connection from memory sensor on the bottom of the washer. We program control and ran unit through a spin cycle function properly
Near Dayton, OH 45424
Kevin
Job Details:
06/09/2020
REFRIGERATOR SAMSUNG RF263BEAESR/AA
Install parts per icemaker bulletin took pictures as I went it installed new fresh food fan assembly sealed suspected areas for air leaks and checks OK
Near Englewood, OH 45322
Tim
Job Details:
06/09/2020
REFRIGERATOR FRIGIDAIRE FRT18L4JBD
Checked unit over found that the unit had a cracked freezer liner. Underneath the drip pan for the evaporator. Causing the unit to leak into the refrigerator. Tried to seal up with Perma gun the unit continue to leak. No repair informed HBW.... auth#492229021113 per ammeret
Near New Carlisle, OH 45344
Brad Anders
Job Details:
06/09/2020
DRYER SAMSUNG DV50F9A7EVW/A2
"Found heating element open, installed new element. Unit checks ok. Customer bent top on right side of unit before I arrived, not allowing top to sit in place properly. Customer to fix that themselves.; used 1 DE486A (ELEMENT) from stock"
Near Dayton, OH 45424
Brad Anders
Job Details:
06/09/2020
REFRIGERATOR SAMSUNG RFG293HAWP/XAA
"Found main control not responding, customer does not want to repair."
Near Dayton, OH 45415
Tim
Job Details:
06/09/2020
MICROWAVE KITCHENAID KHMS2056SSS4
Checked unit over found that the unit turntable would not move. Fixed broken connection on the bottom of the turntable motor. Tested unit and heated up good and function normal. Customer said buttons for fan and light assembly were broken looked at buttons and they had been broken out of the housing due to being pushed too hard. I explained the customer is not normal wear and tear and that is not something her extended warranty would cover. She understood.
Near Dayton, OH 45424
Tim
Job Details:
06/09/2020
DISHWASHER FRIGIDAIRE FDB1500LFC0
Replaced the parts listed. Could not test the unit because the customer would not let me turn the breaker back on because he was hearing weird noises from. I explain to him I cannot test the unit without turning the breaker on. He said he did not want to turn it on. I told him if it acts up or if it doesn’t work you’ll have to go all the way through his home warranty company again. He understood that.
Near Dayton, OH 45404
Tim
Job Details:
06/09/2020
WASHER GE WPRE8150K2WP
Cleaned drain pump of clothing. Found that the unit had been submerged in water and the motor was shorted out and wouldn’t spin at all or agitate. Not normal wear and tear. Unit not working due to water damage. I have video of damage. Calling HBW to report. Auth#750647059233... Told him we could not proceed until the service charge was paid
Near Springfield, OH 45502
Brad Anders
Job Details:
06/09/2020
OVEN LG LRE30755ST
Found main control and user interface not communicating properly. Needs main control and user interface replaced. Customer considering repair.
Near Springfield, OH 45504
Brad Anders
Job Details:
06/09/2020
RANGE LG LRE3194BD.FBDLLGA
Installed new cooktop. Unit checks ok.
Near Casstown, OH 45312
Steve
Job Details:
06/09/2020
DISHWASHER GE GTD695SMJ2ES
Dishwasher air vent cap continues to fall off and possibly leak water. GE has a bulletin which call for updated seal allowing cap to tighten securely. Installed new seal.
Near Troy, OH 45373
Steve
Job Details:
06/09/2020
ICEMAKER GE GSS25LSLJCSS
Icemaker is not working due to problematic water pressure in customers house. Advised to have household plumbing serviced
Near Fletcher, OH 45326
Steve
Job Details:
06/09/2020
REFRIGERATOR FRIGIDAIRE PLHS267ZAB5
Refrigerator and freezer is not cooling due to a bad compressor which is locked up. Somebody has cut the factory harness off and installed hard start device and removed the protection device on the compressor. Unable to service this unit due to the condition in which it is it in. Refrigerators 18 years old. Pictures attached
Near Bellefontaine, OH 43311
Steve
Job Details:
06/09/2020
REFRIGERATOR SAMSUNG RS25H5111BC/AA
Installed water valve unit operating properly
Near Zanesfield, OH 43360
Steve
Job Details:
06/09/2020
WASHER WHIRLPOOL WTW8000BW0
Installed new lid latch washer is operating properly
Near Beckett Ridge, OH 45069
Steve G
Job Details:
06/09/2020
REFRIGERATOR BO WHIRLPOOL WRX988SIBM01
Spoke to customer and the unit is working fine.
Near Washington Township, OH 45458
Kevin
Job Details:
06/09/2020
REFRIGERATOR ULINE ULN -75RWH-00
Compressor & EVAP needs replaced
Near Kettering, OH 45429
Kevin
Job Details:
06/09/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TW8
Installed new evaporator coil and recharged and called Tara compressor is locked up
Near Beavercreek, OH 45431
Kevin
Job Details:
06/09/2020
RESIDENTIAL REFR WHIRLPOOL WRF993FIFM00
Installed new fresh food fan assy and checks ok
Near Fairborn, OH 45324
Brad Anders
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04
"Installed control, heater, and sensor. Unit checks ok."
Near Dayton, OH 45420
Tim
Job Details:
06/09/2020
DISHWASHER SAMSUNG DW80F800UWS/AA
"Checked unit over found that the vent was leaking. Needs new vent. Unit is 10 years old in the kitchen ; rqstng P&A on 1 DD62-00044A (DOOR SEAL) and 1 DD94-01045A (VENT), states that autho needed"
Near Dayton, OH 45459
Tim
Job Details:
06/09/2020
DISHWASHER FRIGIDAIRE LFID2459VF1A
Checked unit over found that the unit needs a control and dispenser. Due to dispenser not opening.; ordrng 1 117518700 (CONTROL) and 1 A00130309 (DISPENSER )
Near Dayton, OH 45440
Tim
Job Details:
06/09/2020
MICROWAVE OVEN LG LMV2031BD
"Needs magnetron, control, fan and fan blade, magnetron thermostat. Not heating and loud vibration from. ; ordrng 1 #### (CONTROL) and 1 #### (MAGNETRON THERMOSTAT) and 1 #### (FAN BLADE) and 1 ##### (MAGNETRON ) and 1 ##### (FAN )"
Near Pleasant Hill, OH 45359
Steve
Job Details:
06/09/2020
REFRIGERATOR WHIRLPOOL ED2KHAXVB01
"Unit is shutting down and not cooling. Possible bad t stat or def control; ordrd 1 4388932 (control,defrost adap) and 1 WP2315562 (thermostat)"
Near Huntsville, OH 43324
Steve
Job Details:
06/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Top left corner freezer door is not closing properly allowing warm here to enter the unit and frost over on the rails need to order new door Assembly with gasket and tracks; rqstng P&A on 1 W10407216 (gasket-fip GREY) and 1 W10625069 (bracket LEFT HAND) and 1 W10625070 (bracket RIGHT HAND) and 1 W10815701 (FREEZER DOOR)
Near Mason, OH 45040
Steve G
Job Details:
06/09/2020
DISHWASHER GENERAL ELECTRIC GDT580SMF7ES
Unit is not drying. ; rqstng P&A on 1 WD21X21916 (elect cont bd)
Near Middletown, OH 45005
Steve G
Job Details:
06/09/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Top rack fell off. Installed new upgrade rack kit. Installed new upper rack adjuster. A also installed rat stop test OK; used 1 W10712395 (RACK ADJUSTER) from stock, ordrd 1 W8565925 (RACK STOP)"
Near Springboro, OH 45066
Steve G
Job Details:
06/09/2020
REFRIGERATOR SAMSUNG RF22N9781SR/AA 02
"Unit at the time of the service call the unit did have a full bin of ice, but did have the common frost build up on the bottom ice maker. Did explain to the customer why that ice forms there. Advised that she has the ice room sealed up and clips where already on. Ordering upgrade kit. ; rqstng P&A on 1 DA82-02655A (ICE MAKER UPGRADE KIT. )"
Near Washington Township, OH 45458
Steve G
Job Details:
06/09/2020
WASHER LG WT7300CW / 01
Customer states that the unit has only worked once. They stated that the floor was wet and never completed out a cycled . E6 error code. Came up. Found the leak coming from a hole in the drain line. ; ordrng 1 1111 (DRAIN HOSE. )
Near Beckett Ridge, OH 45069
Steve G
Job Details:
06/09/2020
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 14
"Unit is not making ice, and ice container fell apart. The deli drawer wire holder on the right side of the rail the clip on the rail has broken off due to normal wear and tear. ; rqstng P&A on 1 1111 (ICE CONTAINER) and 1 2222 (DELI DRAWER RAIL WITH WIRE HARNESS) and 1 3333 (ICE MAKER AUGER AND FAN ASSY) and 1 DA82-02673A (ICE MAKER KIT)"
Near Englewood, OH 45322
Shawn H
Job Details:
06/09/2020
WASHER LG WT7300CW/01
Upon arrival found unit showing OE or drain error. Put unit into spin only to force drain. Unit would not drain. Checked for loose connections; none found.Pump resistance is within spec. Harness is good. Checked for proper voltage to pump. Getting 121vac on all three wires to pump. Main control is shorted sending voltage to neutral side causing pump not to work. Unit needs main control and pump. ; ordrng 1 111111MAINPCB(A061) (111111MAIN PCB(A061)) and 1 AHA75673401 (DRAIN PUMP)
Near Brookville, OH 45309
Shawn H
Job Details:
06/09/2020
DISHWASHER FRIGIDAIRE FBD2400KW12B
"Upon arrival tenant states that unit gets to the water heating section of timer and stalls out. Checked operation of all loads and they work as they should. Unit fills, washes, and drains fine. Checked wash temp thermostat and it is shorted open and doesn’t close when warming up either. Also when running unit the timer is very sluggish and noisy when advancing. Unit needs timer and thermostat. Added tenants number to sticky note. Number on file is for maintenance man. ; ordrng 1 154227811 (thermostat) and 1 807387501 (timer)"
Near Greenville, OH 45331
Kevin
Job Details:
06/09/2020
DISHWASHER KITCHEN AID KDFE104DSS2
"not complete ; saved tckt"
Near Bradford, OH 45308
Kevin
Job Details:
06/09/2020
WASHER MAYTAG MVWB865GW0
"Unit lid is broken around hinges which affects opening and closing of lid, messes with lid lock. Pics attached; rqstng P&A on 1 W11259006 (lid) and 1 WP8563965 (lid hinge LEFT) and 1 WP8572974 (lid hinge RIGHT)"
Near Bellbrook, OH 45305
Kevin
Job Details:
06/09/2020
REFRIGERATOR SAMSUNG RF263BEAESR/AA
unit needs repaired per ice maker kit bulletin ; rqstng P&A on 1 DA82-02697A (IMK KIT) and 1 DA97-12540G (AUGER ) and 1 DA97-12604D (CONTAINER )
Near Miamisburg, OH 45342
Kevin
Job Details:
06/09/2020
REFRIGERATOR SAMSUNG RF265BEAESR/AA
Unit need repaired per ice maker bulletin ; rqstng P&A on 1 DA82-02696A (IMK KIT) and 1 DA97-12540G (AUGER) and 1 DA97-12604D (CONTAINER)
Near Dayton, OH 45424
Kevin
Job Details:
06/09/2020
REFRIGERATOR LG LMXS30776S/01
FZ fan assy is iced up and needs replaced; ordrng 1 AEB72913935 (FZ FAN ASSY)
Near Dayton, OH 45414
Brad Anders
Job Details:
06/09/2020
DISHWASHER FRIGIDAIRE FGBD2438PB8B
will return to repair when the correct parts come in.; saved tckt
Near Dayton, OH 45440
Tim
Job Details:
06/08/2020
DRYER MAYTAG MEDE500VW0
Replaced shorted main control due to F01 error code.
Near Dayton, OH 45429
Tim
Job Details:
06/08/2020
WASHER SAMSUNG WA476DSHASU/A1
Replaced suspension rods. Checks ok
Near West Carrollton, OH 45449
Tim
Job Details:
06/08/2020
DISHWASHER FRIGIDAIRE FFCD2413US2A
Checked unit over found that the unit wasn’t getting water to dishwasher. Instructed customer to get plumbing fixed.
Near Dayton, OH 45417
Tim
Job Details:
06/08/2020
WASHER WHIRLPOOL WTW7000DW
Replaced control due to an E2 f6 error indicating a miss communication between the main control and interface. Replaced control. Checks ok
Near Dayton, OH 45417
Tim
Job Details:
06/08/2020
DRYER KENMORE 110.6672269
Replaced belt. Checks ok; used 1 341241 (BELT) from stock
Near Dayton, OH 45414
Tim
Job Details:
06/08/2020
REFRIGERATOR GE PSS27SGMDBS
Checked unit over found that the unit was not going to defrost unit needs a new control and heater. Customer will let me know.
Near West Carrollton, OH 45449
Tim
Job Details:
06/08/2020
REFRIGERATOR FRIGIDAIRE FFTR2021TS5
Freezer fan blade was rubbing housing. Fixed housing and fan blade. Checks ok
Near Urbana, OH 43078
Steve
Job Details:
06/08/2020
DRYER WHIRLPOOL WED4815EW1
Cannot find any problem with dryer. Unit cycling at 186 degrees. All thermostat check ok.
Near Tipp City, OH 45371
Steve
Job Details:
06/08/2020
MICROWAVE ELECTROLUX EI24MO45IBB
Installed new lamp
Near Dayton, OH 45424
Steve
Job Details:
06/08/2020
RANGE WHIRLPOOL GGE350LWS00
LF element is out. Was having issues with LR overheating Customer going to think About it
Near Springboro, OH 45066
Steve G
Job Details:
06/08/2020
REFRIGERATOR SAMSUNG RF24FSEDBSRA/AA 17
"Installed new ice maker kit, sealed up ice room. Installed new back wall with fan. Cycled."
Near Springboro, OH 45066
Steve G
Job Details:
06/08/2020
REFRIGERATOR GE PFSS9PKYASS
Customer has ice under the crisper drawer. Did check to see if water was coming from the filter housing. Customer did get several cups out. Removed the back refrigerator wall and the drain was empty. Did see where water was dripping but drain line was not clog up. Ran hot water thru and ran a brush and cable thru the drain . Did extend the heater. If happens again pre order the back wall.
Near Brookville, OH 45309
Shawn H
Job Details:
06/08/2020
DRYER HOTPOINT HTDX100EM8WW
Upon arrival found timer knob split and spinning on shaft. Installed new knob but timer is very tight and hard to turn. Replaced timer and ran to test. Unit works on all selections and heats fine. All ok. ; used 1 WE1M652 (TIMER KNOB) from stock
Near Greenville, OH 45331
Kevin
Job Details:
06/08/2020
DRYER FRIGIDAIRE FASE7073LW0
"One side of heating element is open. Tstat and cutoff ok. Replaced with truck stock, unit checks ok.; used 1 134792700 (ELEMENT) from stock"
Near Washington Township, OH 45458
Kevin
Job Details:
06/08/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA
Installed icemakers fill tube DISP door and checks ok
Near Washington Township, OH 45458
Kevin
Job Details:
06/08/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2
Cleared out defrost drain and adjusted freezer door and checks OK estimate OK’d by Dan
Near Dayton, OH 45458
Kevin
Job Details:
06/08/2020
REFRIGERATOR SAMSUNG RS265TDBP/XAA 01
Installed new ice container and checks ok
Near Bellbrook, OH 45305
Tim
Job Details:
06/08/2020
DRYER WHIRLPOOL WED9400SZ1
Replaced control. Unit is heating well. Washer isn’t spinning clothes out properly causing long dry times.
Near Springfield, OH 45503
Brad Anders
Job Details:
06/08/2020
REFRIGERATOR SAMSUNG RF28HFEDBSG/AA
Installed icemaker kit. Unit checks ok.
Near Dayton, OH 45424
Brad Anders
Job Details:
06/08/2020
WASHER LG WM2101HW
Found water line has to high of pressure. Turned water line down and unit is working properly.
Near Dayton, OH 45415
Brad Anders
Job Details:
06/08/2020
RANGE JENN AIR C236B
"Customer claims burners don’t get hot enough, unit checks ok. Talked to Rob pilder, let him know that the unit is working properly."
Near Dayton, OH 45414
Shawn H
Job Details:
06/08/2020
DISHWASHER SAMSUNG DMT400RHS/XAA
"Installed new console but unit still won’t power. New console is dead. Has proper voltage to it from main control. Continuity of harness is good, tried different led boards but no luck. Customer does not want to proceed. Removed all installed parts."
Near Versailles, OH 45380
Kevin
Job Details:
06/08/2020
WASHER MAYTAG MVWB835DW3
"Upon repair, trying to remove agitation plate is seized on. Had ran hot water and soak, used my large pair of channel locks and various pry tools, even customer husband helped and we couldnt get it removed over an hour. Called Lowes, put in replacement. Returning new parts."
Near Dayton, OH 45410
Kevin
Job Details:
06/08/2020
REFRIGERATOR ADMIRAL ATB2110DRQ
Kitchen 20+ yrs drain collapsed internally non re pairable spoke toDebbie at HBW- Rev# 144540582751
Near Bellbrook, OH 45305
Tim
Job Details:
06/08/2020
HOME LAUNDRY - E LG WM2487HWMA
"Needs complete tub assembley, shocks, stator, rotor and bellow, bad burner smelll and tub shaking like crazy.... ; rqstng P&A on 1 #### (OUTER TUB) and 1 #### (ROTOR) and 1 #### (STATOR) and 1 ##### (INNER TUB) and 1 ##### (FRONT TUB) and 1 ##### (DOOR BOOT) and 3 ##### (SHOCKS)s"
Near Covington, OH 45318
Steve
Job Details:
06/08/2020
WASHER MAYTAG MVWC416FW1
Unit randomly continues to run drain pump. Pressure sensor error. Need main board.; ordrd 1 W11162436 (cntrl-elec)
Near Vandalia, OH 45377
Steve
Job Details:
06/08/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA
Icemakers completely frozen over cannot remove ice bucket. Recommend new ice bucket and icemaker service kit; rqstng P&A on 1 DA82-02675A (IMK SVC KIT (MARCONE)) and 1 DA97-14474C (ICEBUCKET (MARCONE))
Near Beckett Ridge, OH 45069
Steve G
Job Details:
06/08/2020
REFRIGERATOR BO WHIRLPOOL WRX988SIBM01
Customer is going to run a couple tests over the weekend call her back on Monday; schdld next appmnt for 6/8 MON !
Near Franklin, OH 45005
Steve G
Job Details:
06/08/2020
FREEZER WHIRLPOOL WRF560SMYW04
Unit is not going into defrost mode - ordering main board under parts warranty; ordrng 1 1111 (MAIN BOARD PW)
Near Middletown, OH 45042
Steve G
Job Details:
06/08/2020
BEV CENTER ULINE U-1215BEVINT-00A
Customer states that the unit is frosting up in the back. She had to unfroze several times...; ordrng 1 1111 (TEMP SENSOR) and 1 2222 (CONTROL)
Near Eaton, OH 45320
Shawn H
Job Details:
06/08/2020
WASHER MAYTAG MVWB950YW1
Reschedule call please. Customer not available. ; O-emld tckt
Near Brookville, OH 45309
Shawn H
Job Details:
06/08/2020
DISHWASHER KITCHEN AID KDTM354DSS4
Upon arrival put unit into rinse cycle to test. Unit fills fine but wash motor won’t move. Has correct voltage but is locked up. Unit needs sump assembly with wash motor. ; ordrng 1 W10805015 (pump&motor)
Near Dayton, OH 45416
Shawn H
Job Details:
06/08/2020
WASHER LG WM3270CW
"Upon arrival found unit showing te error. This is an error for the thermistor. Tilted unit back to inspect and found harness torn from molex connector. Counterweight was from lower half of tub broke free and dropped down on the thermistor harness damaging it. Unit needs front tub, tub seal, suspension set, springs, and harness. ; rqstng P&A on 2 1111111SPRINGS (1111111SPRINGS)s and 1 111111HARNESS (111111HARNESS) and 3 111111SUSPENSION (1111111SUSPENSION)s and 1 111111TUB (111111TUB) and 1 111111TUBSEAL (111111TUBSEAL)"
Near Greenville, OH 45331
Kevin
Job Details:
06/08/2020
WASHER SPEED QUEEN AWNE9RSN115TW01
"Talked to customer on phone trying to get as many details as necessary about the situation. The problem is intermittent, but i have already replaced lid lock twice and even fasten zip tie to lock to hold wiring harness in place. Told customer will call techline to find further advice or parts to order. After talking with techline, need to follow up about any error codes? Going to have customer try a few things, and possibly reschedule with having unit soaking as customer claims they soak clothes often.; saved tckt"
Near Fairborn, OH 45324
Brad Anders
Job Details:
06/08/2020
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA
"Found icemaker not cycling properly, ordered icemaker.; ordrng 1 DA97-07603B (ICEMAKER)"
Near Fairborn, OH 45324
Brad Anders
Job Details:
06/08/2020
REFRIGERATOR KENMORE 363.9662881
"Found compressor not running with proper voltage applied. Needs compressor. Located in the kitchen, manufactured over 15 years ago.; rqstng P&A on 1 UNKNOWN (COMPRESSOR)"
Near Dayton, OH 45414
Brad Anders
Job Details:
06/08/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM01
"Found damper not opening properly. Needs new damper. Talked to Rob pilder, the estimate was approved. Ordered damper.; ordrng 1 W11087463 (damper)"