Local Reviews
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Tim R.
RANGE WHIRLPOOL RF379LXKQ Disassembled door and repositioned glass. Checks ok
Tim R.
RANGE - ELECTRIC JENN AIR JES9800BAS Checked unit over found that the unit wouldn’t come on. Reset control and reprogrammed. Unit started functioning. Checks ok
Tim R.
DRYER SAMSUNG DV511AEW/XAA Replaced shorted heater. Stacked unit.
Tim R.
REFRIGERATOR FRIGIDAIRE LFTR1821TFA Installed garage kit. Checks ok.; used 1 5303918301 (GARAGE KIT) from stock
Tim R.
RANGE FRIGIDAIRE FFEH3054USA Checked unit over found poor connection on the display control causing the unit to flicker on and off. Fixed connection. Checks ok.
Steve M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed new icemaker. Ran a harvest test. Filled with water. Unit should start ice production in a few hours
Steve M.
WASHER PERFORMA PAVT910AWW Washer has no signs of leaks. Found that the house plumbing in the wall is getting back up when the washer is pumping water out. Customer Needs to contact warranty company about home plumbing issue.
Tim R.
REFRIGERATOR FRIGIDAIRE LFTR1821TFA Unit wouldn’t turn off. Replaced thermostat. Checks ok; used 1 241537103 (COLD CONTROL) from stock
Tim R.
WASHER MAYTAG MVWB865GWE0
Steve M.
DISHWASHER WHIRLPOOL WDF780SLYB1 Dishwasher not draining due to new garbage disposal drain plug not removed. Dishwasher operating ok.
Steve M.
REFRIGERATOR FRIGIDAIRE LFSS2612TF2 "Very slow water dispenser. Customer needs to have pressure turned up on pressure tank, not high enough to consistently fill 20 ounce glass in 20 seconds before well pump turns back on. Replaced icemaker due to bent ejector finger and water valve due to loud chatter.; used 1 241798224 (ICE MAKER), and 1 242252702 (WATER VALVE) from stock"
Steve M.
WASHER SAMSUNG WF42H5200AP/A2 Door lock acting up. Could not duplicate customers issue. Gave him a quote. If problem persists we will replace the lock.
Steve M.
WASHER MAYTAG MVWX655DW1 Unit making a clicking noise during wash cycle. Can not duplicate noise today.
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2740PSCA Put unit into diagnostics and the unit would not respond to any of the test. Let the unit restart itself and once it did tech turn off the ice maker and back on at the controls and then put unit back into diagnostics and unit did cycled and pass each test in diag. Unit is cycling .
Steve G.
DRYER KENMORE 40289032010 Customer states that the unit is loud. Installed new idler pulley. Cycled. Did advise customer to change out the vent behind the unit. ; pckd up 1 DS93-00634A (IDLER PULLEY)
Steve G.
WASHER WHIRLPOOL WTW8500DW5 Custome is not getting any. Water. Installed new water. Valve. Cycled.; pckd up 1 W11165546 (valve)
Steve G.
DRYER WHIRLPOOL WED85HEFC0 "Customer states that the unit is taking 3 times to dry. Tech did several test and did find out that the unit is cycling fine, and that the unit got too hot inside. Adv customer to clean out the house vent."
Shaun S.
WASHER LG WM2233H1 "Upon arrival ran and tested unit on different cycles and found no issue with the drain at all, showed customer that unit was draining water from machine as it was supposed to, unit checks ok upon techs departure"
Shawn H.
DRYER GE GTF14ESSM0WW Customer states unit isn’t drying. This unit is a condensate dryer. Checked heater and thermals and all test good. Ran unit to test. Unit is heating fine. Unit is leaking water from condensate drain hose being off. Reinstalled hose and advised customer where to get owners manual and maintenance. Unit does not have model tag but able to get model info through Newfi device. Unit is 2 years old.
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Installed ice maker kit per ice maker Bulletin and took pictures as I went and checked ok
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Customer is not getting any ice. Found the water line was frozen up. Different issue from last time. Installed new fill tube kit, cycled241920106; pckd up 1 241920106 (FILL TUBE)"
Kevin S.
WASHER WHIRLPOOL WTW4816FW2 "Put unit into diagnostics, unit had no error codes. Put into automatic test, unit finished test without issue. Put unit into rinse and spin, unit filled and agitated, drain and spun ok. As for the customers concern this model the lid will lock through the entire process even when first filling with water. No problems with it not unlocking, and or completing cycles. Unit checks ok."
Shawn H.
DISHWASHER BOSCH SHE44C02UC/46 Installed all provided parts and ran to test. All ok. No more leaks.
Shawn H.
WASHER LG WT4870CW Upon arrival customer stated unit makes a metallic grinding noise in spin or agitate. Removed rotor and found tub seal leaking water into bearings of transmission. Unit needs transmission and tub nut. Unit is 7 years old. Customer wishes to shop around and may repair at later date. Saved estimate. Please mail out invoice.
Kevin S.
WASHER GE GTW680BSJ6WS "Checked over unit, rebalance unit tub shaking a bit from off balance. Unit is filling, agitating, and drains and spins without issue. Unit checks ok. No error codes."
Brad A.
FREEZER FRIGIDAIRE FGHF2366PFBA "Installed new main control, unit checks ok."
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Installed ff fan assy and took pictures and replaced icemaker auger and container and took pictures per ice maker bulletin
Brad A.
DISHWASHER FRIGIDAIRE FGID2466QF3A "Installed new motor and o rings, unit is working properly."
Brad A.
RANGE SAMSUNG NE59J7630SS/AA "Installed new main control, unit is working properly."
Brad A.
WASHER SAMSUNG WA50K8600AV/AA "Installed new control and mem sensor, unit is working properly."
Brad A.
DISHWASHER LG LDS5811BB/01 "Found heating element open, needs new element. Customer considering repair."
Brad A.
DISHWASHER LG LDF7774ST "Found unit leaking due to suds, caused by dishwashing liquid. Removed excess water on leak sensor. Unit is working properly."
Steve G.
RANGE - GAS FRIGIDAIRE FFGC3026SSD Right rear valve will not work. Need right rear small burner gas valve. ; ordrng 1 1111 (RIGHT REAR SMALL BURNER GAS VALVE. ) and 1 5304504839 (knob)
Shawn H.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA Upon arrival found ice maker frosted over. Thawed ice maker and inspected. Unit is in need of service bulletin. Ice maker does cycle. Fill tube position is good. Signs of leakage around ice house. Unit needs ice maker update kit. ; ordrng 1 DA82-02697A (Ice Maker Service Kit)
Steve G.
WASHER SAMSUNG WF50K7500AW/A2 Customer states the unit is not spinning. ; ordrd 4 Dc66-0047b (SHOCKS)s
Shawn H.
DISHWASHER BOSCH SHE3ARF6UC/22 Upon arrival customer stated lights on unit would flash and unit wouldn’t drain. Couldn’t get control to power up. Removed kick plate and found burnt neutral at terminal block. Unit need terminal block and power cord before we can diagnose unit further. Issue is most likely from loose connection. ; ordrng 1 640476 (Terminal Block) and 1 12010974 (Power Cord)
Kevin S.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Unit LEDs are dim in fresh food section. Freezer and crisper drawer are good.; rqstng P&A on 1 W11043011 (module LED)
Shaun S.
MICROWAVE GE JVM2052DN2BB "Upon arrival ran and checked out micro, found that unit will not heat and does have correct power to unit, all settings in place as needed unit will need a mag tube and a diode ; ordrng 1 DIODE and 1 MAGTUBE"
Shaun S.
WASHER WHIRLPOOL WTW5000DW1 "Upon arrival found that unit has issue with main control will not allow tech to enter into diag testing on unit, nor choose and run any selection on machine unit does have 120v to unit for operation; ordrng 1 W11116590 (cntrl-elec)"
Shawn H.
REFRIGERATOR SAMSUNG RF28HFEDTSR/AA "Upon arrival found ice maker iced up again. Water leak is from moisture from ice maker. Unit has had most recent service bulletin performed for ice maker. Checked and found ice bucket not sealing well against ice house. Also found seal from dispenser to bucket not sealing well. Both are allowing air leakage and water leak. Also found lower ice maker bail arm broken again. Unit needs freezer ice maker, ice bucket and dispenser seal. ; rqstng P&A on 1 DA97-14474C (Ice Bucket) and 1 DA97-12594A (Ice Chute Gasket) and 1 DA97-07603B (Freezer IMK)"
Shaun S.
COOKTOP GE FEC6X9XCCE "Upon arrival found that unit needs new switches for the left rear, middle back, and right front, the stems for switches were busted out and stuck in knobs of unit; ordrng 1 LEFTREARSWITCH and 1 MIDDLEREARSWITCH and 1 RIGHTFRONTSWITCH"
Kevin S.
RANGE MAYTAG MER8880AS "Unit bake function not working. Removed rear panel, found it open. Gave estimate for bake element, customer wants to go ahead and repair.; ordrng 1 W10779716 (elmnt-bake)"
Kevin M.
REFRIGERATOR/TOP HAIER HRQ16N3BGS Molding around the outer door is bulching out needs new lower right door; rqstng P&A on 1 LOWERRTDOOR (DOOR)
Kevin M.
REFRIGERATOR GENERAL ELECTRIC GSS23HGHBCWW "Called GE-Greg-unit needs new thermistors in the freezer and replace the main brd-; rqstng P&A on 1 MAINBRD and 2 WR55X10025 (sensor,temp ff)s"
Kevin S.
WASHER WHIRLPOOL WTW8000DW0 "Put unit into diagnostics, found error codes F0E5 off balance and this new error F0E3- overload error. Customer is not overloading the unit with clothes. Customer had taken video of wash cycle. Unit in video was shaking badly... suspect possible issue with suspension rods, customer again had stated in the past issues, previous servicers had replaced the control. Unit appears to be draining and spinning but issues with load in unit, causing to become off balance. When running spin tests empty through diagnostics checks ok. Ordering new suspension rods and control. No other or new error codes noted.; rqstng P&A on 1 W10812421 (elec.control board) and 1 W11130356 (suspension)"
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRT518SZFM00 Control brd not going into def . Needs new control brd; ordrng 1 W11371382 (CONT BRD)
Brad A.
DISHWASHER GE PDW7800N10WW "Found tub gasket not sealing properly, found spray arm coming apart, making water spray erratically. Ordered spray arm and tub gasket.; ordrng 1 WD08X10018 (gasket,tub) and 1 WD22X10047 (spary arm)"
Brad A.
DRYER SAMSUNG DV56H9100EG/A2 "Found door latch not holding door closed properly, ordered door latch.; ordrng 1 UNKNOWN (DOOR LATCH)"
Tim R.
REFRIGERATOR FRIGIDAIRE FRS6LF7JS3 Checked unit over found clicking noise was compressor turning on and off normal noise. Adjusted temperature in freezer and refrigerator.
Tim R.
WASHER SAMSUNG WF42H5000AW/A2 Checked unit over found that the door boot was leaking. Adjusted seal. Checks ok.
Tim R.
DISHWASHER FRIGIDAIRE FFCD2418US1A Checked unit over found that the rear of the tub had a screw stripped out. Needs new tub. Frigidaire already has the unit into replacement options. This is what they told me when I called. Frigidaire replacing unit.
Tim R.
DISHWASHER KITCHENAID KUDC10FXSS4 Unit needs new wash motor and upper rack wheels. No repair due to the cost. Left message with rob.
Tim R.
WASHER MAYTAG MVWB865GWE0 Checked washer over found no leaks or evidence of leaks. Filled unit 3 times and drained no water what so ever. Customer has pictures of water where it had leaked. Instructed customer to run a load of wash but to be home so she could observe if they were any issues with unit.
Tim R.
WASHER WHIRLPOOL WTW5000DW1 Replaced actuator. Check ok; used 1 W10913953 (ACTUATOR) from stock
Tim R.
WASHER SAMSUNG WF50K7500AW/A2 Replaced main control. Checks ok.
Tim R.
REFRIGERATOR BO SAMSUNG RF220NCTABC/AA Adjusted freezer door due to frost. Checks ok.
Steve M.
DISHWASHER KITCHENAID KDTE254ESS Unit not draining. Found loose wire on control board. Secured wiring. Unit operating ok
Steve M.
DISHWASHER FRIGIDAIRE FPID2498SF4A "Unit flashing error random codes. 888. Removed console assembly to find moisture on user interface. Sealed with silicone reinstalled test ran through test cycle,Unit operating ok"
Steve M.
HOME LAUNDRY - E ELECTROLUX EFME617STT0 Unit rumbling due to excess lint buildup in the blower wheel. There’s a service bulletin which I replaced the blower wheel unit is operating properly; used 1 5304513609 (BLOWER WHEEL) from stock
Steve M.
DISHWASHER LG LDP6797ST.ASTEEUS Need to charge back customer for trip charge. Lg paying for repair and trip
Steve G.
WASHER FRIGIDAIRE FFLE3911QW0 Spoke to Tammy at techline. Ran thru error codes. Installed new lock and pressure sensor. Unit was over filling. Cycled.
Steve M.
REFRIGERATOR KITCHENAID WRV986FDEM00 Installed new evap fan assembly. Repositioned thermistor and wrapped with permagum.
Steve M.
DISHWASHER BOSCH SHE3AR75UC/21 Unit not draining due to knock out plug still in disposal.
Steve G.
DRYER GE GTD33EASKWW Installed new timer knob as well as door switch cycled unit test OK
Steve G.
DRYER LG DLE7200WE Installed two new front rollers. Rear rollers check ok.
Steve G.
REFRIGERATOR SAMSUNG RF28M9580SR/AA 01 Customer was not getting any ice. Found that the ice cubes where caught up between the ice maker and the ice room wall. Did explain to the customer that gap between the container and the ice room wall. Did seal up they ice room with silicone
Steve G.
REFRIGERATOR BO MAYTAG MSD2651KES Installed new ice maker assy. Cycled.
Steve G.
RANGE GE JB655SK3SS Front right burner is out. Customer is not going to repair. Email his est.
Shawn H.
COOKTOP FRIGIDAIRE FEC30S6HBB Installed all provided parts and ran to test. Element heats as it should. All ok.
Shawn H.
DISHWASHER FRIGIDAIRE FFBD2406NB5A Installed door sweep and seal. Ran unit to test for leaks. All ok.
Steve G.
WASHER WHIRLPOOL WTW7000DW4 Customer states the she is getting a banging noise. Tech check under neath and move the unit out. Found that the back of the unit had been has been damaged on the back cover plate and damage on the base and cabinet. Customer going back to store for exchange.
Shawn H.
DISHWASHER AMANA GSD1100G00WW Installed inner door and rinse aid kit. Ran unit to test for leaks. No leaks present.
Shaun S.
RANGE WHIRLPOOL WGE555S0BS01 "Upon arrival found that unit was operating normally as should, tech went through and checked all functions on range and found there to be no issue, unit checks ok upon techs departure"
Shaun S.
WASHER SAMSUNG WF337AAR/XAA "Upon arrival removed and replaced drain pump on unit, checked units operation, unit checks ok"
Kevin M.
REFRIGERATOR FRIGIDAIRE lghk2336tf0 Adjusted the solenoid to DISP the ice from cubed to crushed
Shaun S.
REFRIGERATOR FRIGIDAIRE LFHG2251TF0 "Removed and replaced freezer door gasket along with imk in freezer, unit checks ok"
Kevin S.
DRYER SAMSUNG DV45H7000EW/A2 Unit is not heating. Found heating element open. Replaced with truck stock. Unit is now heating and tumbling ok. ; used 1 DE486A (ELEMENT) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Checked temps adjusted light socket and unit checked ok spoke to Matt & okd est
Kevin S.
DRYER MAYTAG MEDX655DW1 "Replaced parts, unit heating on all heat cycles, and properly not heating on air fluff. Unit checks ok."
Kevin S.
DRYER SPEED QUEEN ADE4BRGS175TW01 "Unit not heating, found wire broken at terminal end. Replaced with truck stock. Unit checks ok, heater is cycling.; used 1 61928 (HEATER) from stock"
Kevin S.
WASHER MAYTAG MVWB835DW0 Replaced console. All button and jog functions ok.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed new control brd and checks ok
Kevin M.
REFRIGERATOR KENMORE 10650552001 Unit is frosted up found opened bimetal installed new bimetal and send customer a receipt
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSC2323TS4 Installed new main brd and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF22KREDBSR/AA Adjusted the fill tube and cleared ice out and checks ok
Kevin M.
REFRIGERATOR GE PGSS5RKZCSS Lights and everything flickering transformer and main brd but customer to look at getting new unit
Kevin M.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Install new compressor and dryer and recharge system and repaired suction line that was leaking from previous service company that tapped into the system checked OK
Brad A.
DRYER SAMSUNG DV40J3000EW/A2 "Installed new main control and user interface, unit is working properly.; dspstn on spec-tagged invntry: 1 DC92-01025D MAIN BOARD"
Brad A.
WASHER WHIRLPOOL WTW8040DW3 "Found loose connection at drain pump, repaired connection, unit checks ok."
Brad A.
WASHER SPEED QUEEN AWM372W2 Unit needs new top to hold lid bushings in place. Customer considering replacing the unit.
Tim R.
REFRIGERATOR FRIGIDAIRE FRS6HR4HB1 "Checked unit over found unit stopped cooling. Needs complete sealed system replaced. ; rqstng P&A on 1 242039204 (condenser) and 1 5303918284 (evaporator) and 1 5304475098 (compressor kit), states that autho needed"
Steve M.
OVEN SAMSUNG NE59J7850WS/AA Installed new temperature probe checked temperatures unit is now not cycling the broil element on it off will not come up to temperature. Also I Hear chattering on broil element relay and strange noise from oven control board; rqstng P&A on 1 DE92-02439L (RELAY BOARD (MARCONE)) and 1 DE92-03773A (OVEN CONTROL (MARCONE)) and 1 DG32-00002B (TEMP PROBE (MARCONE))
Steve M.
DISHWASHER LG n/a Panel not responding. Shuts off during cycle; ordrd 1 AGL75172605 (PANEL) and 1 AGM76209501 (LATCH)
Steve G.
DRYER MAYTAG MDE4806AYW Customer states that the unit is a hit or miss on heating. Tech did get proper power to the unit and on first test unit did not heat. Tech unplug the unit and plug back in and unit started to heat. Unit in basement. 10-12 years old. ; rqstng P&A on 1 W10116735 (thermostat) and 1 W10756689 (cntrl-elec) and 1 W2200376 (MOTOR) and 1 WP56000 (BLOWER WHEEL) and 2 WPWP37001042 (DRUM ROLLERS)s
Shawn H.
WASHER GE GTW490ACJ5WS Installed suspension set and spin basket. When installing agitator bolt the bolt snapped flush with the end of the transmission shaft. Cannot remove broken bolt. Unit needs transmission and agitator bolt. ; ordrng 1 WH02X24379 (Agitator Bolt) and 1 WH38X27407 (Transmission)
Shawn H.
RANGE - ELECTRIC GENERAL ELECTRIC JS645FL3DS Spoke with customer and only issue is with rf burner not regulating temp. Parts to fix are not available locally. Customer ok with preordering part and rescheduling. ; ordrng 1 WB24T10011 (Infinite Switch 9”) and 1 WB30X24111 (9” Radiant)
Shawn H.
REFRIGERATOR SAMSUNG RF26VABWP/XAA Upon arrival found water tank frozen solid still. Checked heater and have voltage to heater but no continuity through heating element. Heater is bad. Customer also states the frost is reforming behind evaporator. Unit had cracks in liner and air leakage by suction lines. We patched these with permagum on previous visit. Patches don’t seem to be holding. Unit is defrosting fine. Advised customer that there isn’t a fix for holes in the liner short of what we have done. Need to swap heater under part warranty. Customer is going to unplug unit 48 hours before or return to thaw tank. ; ordrng 1 DA47-00295A(PW) (Tank heater(PW))
Shawn H.
DRYER - ELECTRIC WHIRLPOOL WED4815EW1 Removed old seal and installed new. Door handle is incorrect. Need to order correct handle. ; ordrng 1 W10861225 (Door Handle)
Shawn H.
DISHWASHER BOSCH SHE44C02UC/46 Upon arrival found unit with water in pan and leak switch tripped. Cleared water from pan and ran to check for leaks. Signs of leaks at sump seal. Unit is slowly leaking from sump seal. ; ordrng 1 263102 (Sump Seal)
Kevin M.
REFRIGERATOR SAMSUNG RF18HFENBSR/US IMk not advancing properly and ff fan assy and leak kit needs replaced called ash guard-Neil called me back and okayed the estimate; ordrng 1 DA82-01415A (LEAK KIT) and 1 DA97-05037D (IMK) and 1 DA97-11823A (FF FAN ASSY)
Shaun S.
DISHWASHER LG LDF8812ST "Upon arrival installed motor on unit, found that unit still having issue, contacted LG Tech and went through unit found that unit needs a board installed but board is NLA, informed customer of issue and also notified Chris of findings, Chris to be in contact with customer concerning where we go from here ; saved tckt"
Kevin S.
REFRIGERATOR WHIRLPOOL WRT311FZDWO0 " Upon arrival unit was cooling and fan was running, frig and freezer were a bit warm in upper 20s for freezer and upper 40s for frig. I cycled thermostat control off then back on, unit turned off and on ok. Put in amp meter in line, unit when compressor running pulling .8 amps or 92 watts and fan is running. Checked made sure compressor is running and is hot to the touch. Removed freezer evap cover. Do not see a frost pattern in fact only at the beginning at inlet. Pic attached. Talked with Chris C. Said to go ahead need a dye filter and ok for Kevin M to go out. Please order dye filter.; rqstng P&A on 1 XXXX1111 (DYE FILTER)"
Brad A.
WASHER SAMSUNG WA50K8600AV/AA "Found mem sensor and main control not communicating properly, ordered control and mem sensor. Located in the laundry room. Manufactured 10/2016; rqstng P&A on 1 DC92-01625U (MAIN CONTROL BOARD) and 1 DC93-00278B (MEM SENSOR)"
Brad A.
DISHWASHER FRIGIDAIRE FFBD2406NB4A "Installed new control board and switch assembly, unit will light up but will not start cycle, ordered control board (PW), door latch, and wire harness. ; rqstng P&A on 1 5304512731 (CONTROL (PW)) and 1 A00099902 (latch) and 1 UNKNOWN (WIRE HARNESS), states that autho needed"
Brad A.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Found no frost pattern on evaporator, needs dye filter installed to test for leak. Ordered dye filter. Talked to Chris, unit will be serviced by Kevin Montgomery. Located in the kitchen, manufactured 6/2017.; ordrng 1 UNKNOWN (DYE FILTER)"
Brad A.
WASHER SAMSUNG WF330ANB/XAA "Found inner tube shaft bent and wobbling in tub bearings. Needs new front and rear outer tub with bearings, needs new spin basket. Located in the laundry room. Manufactured 3/2010.; rqstng P&A on 1 UNKNOWN (REAR OUTER TUB ) and 1 UNKNOWN (FRONT OUTER TUB) and 1 UNKNOWN (INNER BASKET) and 1 UNKNOWN (TUB SEAL)"
Tim R.
OVEN THERMADOR PRD366WHU/01 Replaced control and display. Checks ok
Tim R.
WASHER GE GTW335ASN1WW Checked unit over found that the agitator was loose and slipping on larger load. Tightened down agitator bolt. Checks ok
Tim R.
REFRIGERATOR GE CYE22TP2MDS1 Checked unit over found that the icemaker was jammed. Cleared ice blockage and adjusted icemaker and bucket. Checks ok
Tim R.
WASHER WHIRLPOOL WTW8040DW2 Replaced water valve. Checks ok; used 1 W11165546 (WATER VALVE) from stock
Tim R.
RANGE SAMSUNG NE58F9500SS/AA Replaced cooktop. Checks ok
Tim R.
REFRIGERATOR KITCHENAID WRV986FDEM01 Replaced gasket. Checks ok
Tim R.
DISHWASHER BOSCH SHE3ARF6UC/22 Instructed customer on rinse aid usage. Checks ok
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Installed new door and gasket. Applied silicone in gasket channel. Applied silicone around freezer cabinet liner void. Pressed in corner freezer areas and silicone corner clips thawed out unit. Door sealing properly.
Tim R.
DISHWASHER KITCHEN AID KDTE104DSS0 Checked unit over found shorted drain pump. Replaced drain pump. Checks ok; used 1 W10348269 (DRAIN PUMP) from stock
Tim R.
WASHER LG WM2688HWM Checked unit over found that the unit needs new drum assembly due to bearings in tub being seized up and not spinning.
Steve G.
DISHWASHER GE GLD4400N10BB Installed new panel and main control board cycled unit test OK
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 10 Customers is having issues with ice cubes jamming up between the ice maker and the top of the ice container. Adv customer that everything has been done to the unit.
Steve M.
FREEZER WHIRLPOOL WRX986SIHZ00 Freezer lighting and top fresh food section lights are not working replaced freezer light. All unit working; used 1 W11205083 (MODULE) from stock
Steve M.
WASHER WHIRLPOOL WTW4950XW2 Washer won’t spin due to bearings seizing up. Need GEARCASE and wash tub. Parts exceed 520. Recommended replacement
Steve G.
WASHER MAYTAG MVWB865GWE0 Customer is getting an LF error code. Installed new water valve. Cycled. W11165546; pckd up 1 W11165546 (valve)
Steve M.
RANGE GE JGB860EEJ1ES Lower oven not heating. Needs ignitor. Installed ignition. Unit heating ok
Steve M.
MICROWAVE SAMSUNG SMH8165ST Installed door handle
Steve G.
DRYER - ELECTRIC LG DLE7100W Customer states that they are getting a rubber burning smell. Found some of the sound rubber on the drum had pealed off.
Steve G.
OVEN BOSCH HMC80252UC/01 "Customer to pay the labor.. tech removed the wall oven combo and installed new fuses, filter board, both door switch holder and new switches. Installed new console. Load test"
Steve G.
REFRIGERATOR AMANA AFD2535DES Customer unit is not going into defrost mode and also the compressors is loud. Jazz board is NLA. Customer is going to purchase new unit.
Shawn H.
MICROWAVE FRIGIDAIRE MWV150KBB Upon arrival customer stated that unit tripped breaker on first use the next day. Removed control to inspect switch that was replaced. All switches are good. No loose connections. Reassembled and ran unit to test amp draw. Amp draw was between 12.5-13.2. Unit did not trip breaker when running. Ran unit several times on multiple settings but could not duplicate concern. Advised customer to use and monitor.
Shawn H.
RANGE SAMSUNG NE59J7630SG/AA Upon arrival found display flashing all numbers and some segments missing. No loose connections at board or display. Replaced display and it functions as it should. All ok.
Shawn H.
WASHER SPEED QUEEN AWN43RSN115TW01 Installed new bezel. Unit functions as it should. All ok.
Shawn H.
WASHER KENMORE 110.2234251 Installed all provided parts. Ran calibration and test. All ok. Unit is quiet now.
Shawn H.
DRYER ELECTROLUX EIED55HMB0 Installed all provided parts and ran to test. All ok.
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Installed new bucket blades were bent on old bucket
Kevin M.
REFRIGERATOR GENERAL ELECTRIC GSS23HGHBCWW Installed new DISP door and checks ok
Shawn H.
RANGE GE JB700SN1SS Unit is 11 years old in kitchen. Upon arrival found rf burner inop. Burner has burnt connection at element. Element is damaged. Repaired burnt terminal and replaced element. Ran to test. All ok. All portions of burner work as they should. ; pckd up 1 WB30T10130 (Rf burner)
Shaun S.
WASHER MAYTAG MVWB765FW0 "Upon arrival removed and replaced inlet water valve on unit, reconnected water lines, checked for leaks, unit checks ok"
Kevin S.
DRYER AMANA NED4655EW1 "Put unit on time dry, not heating. Upon inspection it appears the plug not entirely seated in the receptacle. Probably not getting both legs of 120v. Pulled unit out. Checked heating element, high limit cutoff and thermostat all read good. Checked wiring looked good, plugged back in receptacle and read proper 240v at the terminal block. Put unit in time dry mode unit is heating again. Watched made sure unit was cycling heating element off and on. Auto dry function working ok too. Checked vent was clear. Unit checks ok."
Shaun S.
DRYER SAMSUNG DVE52M8650V/83 "Upon arrival found that unit was heating and tumbling just fine, checked diagnostics on unit, found no error codes on unit, but did find that unit had probably 6-8ft worth of vent line hooked up to unit, explained to customer that vent line needs to be shortened in order for proper drying. Contacted Nathan @ Aaron's and got approval for job, was ok"
Kevin S.
WASHER LG WM3370HWA "Upon arrival unit had no water, and was drained. Checked to make sure drain hose properly mounted. Put unit into diagnostics and manually advanced each test. Unit passed all tests. Proceeded to put unit into a speed wash one more time and showed customer. Unit checks ok. Collected deductible."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2614QP0 Ice cube got stuck in arm cleared out and finished it’s cycle and checks ok
Steve M.
WASHER WHIRLPOOL WFW5620HW0 F6E2 comm error between Acu and interface. Unit full of water not spinning out SR7727307616 Adrian @whirlpool tech; ordrd 1 W11316246 (switch-wl) and 1 W11319991 (cntrl-elec UI (CORE)) and 1 W11322903 (cntrl-elec ACU (CORE))
Steve M.
REFRIGERATOR WHIRLPOOL ED2KHAXVB00 Ice bucket freezing up underneath again. Ice door flapper not sealing against door liner properly. Previous service has been performed on installing a bracket kit for the ice door kit. This is causing the issue freezer door needs replaced. Also the emitter optic cover needs replaced for the icemaker not functioning properly. 20 yrs old in kitchen. Only unit. Pictures attached; rqstng P&A on 1 L2327199B (FREEZER DOOR) and 1 WP2198587 (cover EMITTER )
Tim R.
DISHWASHER WHIRLPOOL DU8400XB1 Checked unit over found that the console and buttons needed replaced due to not responding and a new timer due to no power going to the motor. Unit is about 35 years old in the kitchen. Parts are NLA....; rqstng P&A on 1 3373014(NLA) (CONSOLE) and 1 3373648(NLA) (INSERT) and 1 WP8535366 (timer)
Brad A.
WASHER MAYTAG MVWC465HW2 "Found lid lock not locking properly, installed new lock. Unit is working properly. Estimate approved by Nick at Rent a center.; used 1 W11307244 (DOOR LOCK) from stock"
Kevin M.
REFRIGERATOR GE GTH18GCDDRWW Icemaker was not advancing properly installed new icemaker and checks ok
Shawn H.
DISHWASHER WHIRLPOOL WDF320PADW1 "Upon arrival found unit with water in sump. Vacuumed out water and inspected sump for blockages, none found. Removed drain hose and ran pump to verify operation. Pump is getting voltage and impeller is moving freely. Used vacuum to verify drain hose is clear. Could not get any suction through drain hose. Hose is clogged preventing unit from draining. No blockage at garbage disposal. Could not get hose to clear. Unit needs drain hose. The way the unit has been installed I cannot remove it. Cannot get unit to move up to clear tile floor. Strip of wood is installed above unit to secure dishwasher. Strip goes behind cabinet face. Customer needs to have unit easily accessible to install new drain hose. Unit needs both drain loop and drain hose. Cannot verify which half the blockage is in. Customer is making unit accessible and will call in to schedule. ; ordrng 1 W10545278 (Drain Hose W/Loop) and 1 8269144A (Drain Hose)"
Steve M.
MICROWAVE GE PEB7227SLSS Ordering door and console; ordrng 1 XXX (DOOR ) and 1 XXX (CONSOLE )
Brad A.
REFRIGERATOR FRIGIDAIRE LFHB2751TF0 "Customer claims unit defrosted everything in the freezer two days prior to service, father cleaned out condenser, when I arrived unit was cooling properly. Tested thermistors, fans and compressor. Unit checks ok."
Steve M.
MICROWAVE GE PEB7227SLSS Ordering door and console; ordrng 1 XXX (DOOR ) and 1 XXX (CONSOLE )
Steve G.
DRYER SAMSUNG DV45K6200EW/A3 01 Customers lint house door tab broke off. ; ordrng 1 DC97-16160A (FILTER HOUSEING)
Brad A.
RANGE - ELECTRIC FRIGIDAIRE FEF365BUD "Found element broken, installed new element, unit checks ok.; used 1 316075103 (BAKE ELEMENT) from stock"
Shaun S.
WASHER SAMSUNG WF337AAR/XAA "Upon arrival found that unit has a defective drain pump, unit has power but pump not running correctly to pump water out of tub; ordrng 1 DC96-01414A (drain pump)"
Shaun S.
DISHWASHER LG LDF8812ST "Upon arrival to install wash motor on unit, found that part number that was given to tech from Mark at Dap was the incorrect part number, the number and part that was furnished was for drain pump instead of wash motor. Tech called Dap and this time spoke to Roger and obtained correct part number for part needed. Spoke to homeowner and explained problem, tech and homeowner have call reset for tomm late morning early afternoon.; pckd up 1 4681EA2002H (MOTOR)"
Kevin S.
REFRIGERATOR SAMSUNG RF265BEAESG/AA "This model has the monitor screen on right hand door. The screen is not responding to any input. Customer claims they had unplugged it prior with no luck. Unit just outside of manufacturer warranty but has lowes warranty. They had talked to samsung support and lowes and not able to resolve the issue. I had unplugged for 5 mins prior while reading stg app. Rebooted, still locks up. Called tech line and had me troubleshoot. Will have to replace new touch screen, confirmed part number for model serial range with techline. ; rqstng P&A on 1 DA82-02261W (UI TOUCHSCREEN)"
Kevin S.
OVEN GE JB655EK2ES Outer glass shattered on door. Pic attached.; rqstng P&A on 1 WB56X28617 (glass and overlay as)
Kevin S.
REFRIGERATOR GE GFE26GMKBES "Upon arrival unit was reading around 45F in frig and 25 freezer. Called DAP talked with Mark got correct board number. Gave estimate for repair, customer ok for repair. Collected service call fee. ; ordrng 1 WR55X30806 (MAIN CONTROL)"
Kevin M.
REFRIGERATOR SAMSUNG RF323TEDBSR/AA Error codes 8 & 39. Both icemakers and needs repaired per ice maker bulletin; ordrng 1 DA82-01396A (CONTAINER) and 1 DA97-07603B (IMK) and 1 DA97-12540G (AUGER) and 1 DA97-15217D (IMK)
Kevin M.
REFRIGERATOR BOSCH B21CL81SNS/04 Ice maker mold is broke part number 11016457; ordrng 1 11016457 (IMK )
Brad A.
RANGE SAMSUNG NE59J7630SS/AA "Found bake element not cycling properly, ordered main control, unit located in the kitchen, manufactured 8/2016; rqstng P&A on 1 DE92-03761B (MAIN BOARD)"
Brad A.
DISHWASHER FRIGIDAIRE FGID2466QF3A "Found motor making loud noise, found drain pump not turning with proper voltage applied, ordered drain pump and wash motor. Located in the kitchen, manufactured 3/2015.; rqstng P&A on 1 154246901 (o-ring,rear) and 1 154247001 (o-ring,front) and 1 154853801 (motor & pump assy) and 1 A00126401 (pump assembly), states that autho needed"
Brad A.
DISHWASHER KITCHENAID KUDJ230Y2 "Found hole in tub, needs new tub. Located in the kitchen.; rqstng P&A on 1 UNKNOWN (TUB)"
Brad A.
RANGE FRIGIDAIRE RBS137C "Found right and left rear burners not cycling properly, ordered 2 burners and switches. Located in the kitchen, manufactured 2009; rqstng P&A on 1 5303209296 (surface unit-medium) and 1 5303209297 (surface unit-small) and 2 5303935086 (switch-surface lg)s"
Tim R.
WASHER GE GTW465ASN0WW Instructed customer on usage of the washer. Checks ok
Tim R.
REFRIGERATOR GE GTE18LSHMRSS Adjusted freezer door hinge and door seal. Checks ok
Steve G.
OVEN FRIGIDAIRE LGEF3043KFK Found at the epicenter was shorted out install new oven sensor check OK
Steve G.
REFRIGERATOR SAMSUNG RH25H5611SR/AA 01 Install new main board cycle icemaker
Steve G.
DISHWASHER KITCHEN AID KUDS25SHBL1 Install new console main board and fuse put unit back together that is that unit will not turn on Tech remove panel check power to unit checked OK check power to door switch got power to the door switch and then we lose power front door switch to the board break in the wire harness Tech to close everything back up knowing that we need to get a wire harness unit started smoking Tech and disconnect the wire the power going to the unit; rqstng P&A on 1 0744027 (WIRE HARNESS)
Steve G.
DRYER GE GTD33EASKWW Customer states that the unit will not start. Found that the timer when advancing by hand is real smooth. Timer would not advance on 2 of the cycles . On time dry the timer would advance but would not start up. And when the door is open the timer still continues to run. ; ordrd 1 WE01X24552 (knob main asm) and 1 WE04X25280 (timer) and 1 WE04X28977 (DOOR SWITCH)
Steve G.
DISHWASHER WHIRLPOOL WDT710PAHB0 Customer has F2E2; rqstng P&A on 1 W11028004 (wire) and 1 W11049159 (housing-ui) and 1 W11109156 (cntrl-elec)
Steve M.
RANGE SAMSUNG FE710DRS/XAA Unit is noisy while using lower oven. Found bad convection fan motor. Replaced motor. Unit operating ok . Sherry @ warrentech approved; ordrng 1 DG96-00110F (CONVECTION FAN MOTOR (TS))
Steve M.
OVEN SAMSUNG NE59J7850WS/AA Upper thermostat out on range; ordrd 1 DG32-00002B (TEMP PROBE )
Steve M.
WASHER LG WT4970CW Unit not draining water. Found faulty drain pump. Installed new pump. Customer already pulled hoses off pump. Doing this creates a possible leak reassembling pump assembly. Installed extra hose clamp on intermediate hose from cabinet to pump housing. No signs of leaks at this time. Unit running ok ; ordrng 1 5859EA1004G (5859EA1004G (TS))
Tim R.
DRYER SAMSUNG DVE45R6300V/A3 Replaced shorted heater. Checks ok.; ordrng 1 DC97-14486A(TSDN) (HEATER)
Shawn H.
RANGE SAMSUNG NE58K9850WS/AA Installed all provided parts and ran to test.
Steve M.
WASHER MAYTAG MVWB835DW0 "Lid won’t lock. Replaced lock. Ran through diagnostics. Found thermistor error, replaced water valve and unit is noisy shifting to spin. Replaced clutch assembly.; used 1 W10734521 (CLUTCH), 1 W10810403 (LID LOCK), and 1 W11165546 (WATER VALVE) from stock"
Steve M.
WASHER BOSCH WFMC3301UC/03 Installed new water valves and customer washer hoses. No signs of any water leaks at this time.
Steve M.
WASHER SAMSUNG WA40J3000AW/A2 Installed new water valve. Unit is filling properly
Tim R.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA Replaced icemaker. Checks ok; used 1 DA97-13718C (ICE MAKER) from stock
Steve M.
WASHER MAYTAG MVWC565FW0 "Clunking noise. Unit won’t start sometimes. Lid lock just flashes; used 1 W10721967 (SPLUTCH), 1 W10913953 (ACTUATOR), and 1 W11307244 (DOOR LOCK) from stock"
Tim R.
DRYER MAYTAG MEDC555DW1 "Replaced heater and fuse kit. Checks ok; used 1 279816 (FUSE), and 1 279838 (ELEMENT) from stock"
Brad A.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Found LED modules given to me from Rent a center we’re not the correct parts. Called Rhonda, gave her the estimate to order and install the proper bulbs. Was authorized to repair unit.; ordrng 2 W10865838 (module)s"
Tim R.
REFRIGERATOR FRIGIDAIRE FRS6HR4HB1 Checked unit over found that freezer getting cold enough in the refrigerator seem to be holding temperature OK. Cleared condenser coil’s. Instructed customer to keep an eye on the unit for the next two days.
Brad A.
FREEZER FRIGIDAIRE FGHF2366PFBA "Found main board not supplying proper voltage to icemaker. Ordered main control.; rqstng P&A on 1 5304502778 (board-main power), states that autho needed"
Tim R.
DRYER WHIRLPOOL AED4675YQ0 Replaced shorted timer. Checks ok; used 1 W10436303 (TIMER) from stock
Tim R.
MICROWAVE GE JVM3160DF2WW Replaced door switch and fuse. Checks ok.
Tim R.
WASHER FRIGIDAIRE NO MODEL.....03/04/2 Checked unit over found error code for shorted wash motor. Parts are NLA due to missing model and serial. No repair. Possible.
Brad A.
DRYER SAMSUNG DV40J3000EW/A2 "Found display not responding properly, found unit will not cycle properly. Ordered main control and display. Located in the basement, manufactured 5/2015.; rqstng P&A on 1 UNKNOWN (USER INTERFACE) and 1 UNKNOWN (MAIN CONTROL BOARD)"
Kevin M.
REFRIGERATOR SAMSUNG RF28HMEDBWW/AA Unit needs ice maker kit and container ; rqstng P&A on 1 DA97-02673A (IMK KIT) and 1 DA97-14474C (CONTAINER)
CHRIS C.
REFRIGERATOR GE 4566656 "Need an ice maker; ordrng 1 DA97-15217B (ICE MAKER), dspstn on spec-tagged invntry: 1 DE486A ELEMENT"
Kevin M.
REFRIGERATOR SAMSUNG RS25H5000SR/AA Ice maker not advancing and back is broke of ice container ; rqstng P&A on 1 DA97-08059A (ICE MAKER) and 1 DA97-08223D (CONTAINER)
Steve G.
WALL OVEN BOSCH HMC80242UC/05 "Customers unit has no power on the microwave. Control panel was switch out just over a month ago, customer is not happy with the display, she said it just slightly off color then the oven. Tech to check with bsh to see if they want to replace again. ; ordrng 1 1111 (LEFT DOOR SWITCH HOLDER) and 1 2222 (RIGHT DOOR SWITCH HOLDER. ) and 1 3333 (NOISE FILTER BOARD.) and 4 4444 (INLINE FUSES)s and 2 5555 (DOOR SWITCHES)s and 1 6666 (DOOR SWITCH)"
Shawn H.
DRYER - ELECTRIC WHIRLPOOL WED4815EW Door seal is torn and allowing heat to leak out. Handle is broken and won’t stay in. Unit needs seal and handle. Preordered parts.; ordrng 1 W10861521 (Door Seal Dryer) and 1 W10549553 (Door Handle)
Brad A.
REFRIGERATOR FRIGIDAIRE FFHB2750TD "Found ice maker fill tube frozen, installed new fill tube kit, unit checks ok.; used 1 5303918860 ("
Kevin M.
FREEZER FRIGIDAIRE GLFH21F8HWD Unit needs new compressor and main brd shorted out
Kevin M.
REFRIGERATOR FRIGIDAIRE FPBC2277RFJ Installed new fill tube and put the foil tape around it and insulated the tube coming into the back; used 1 241920103 (FILL TUBE) from stock
Kevin M.
REFRIGERATOR LG LFD22860SW Basket wasn’t in the drawer properly not letting the door close properly
Kevin M.
REFRIGERATOR KITCHEN AID KRFF507ESS00 Installed thermistors fresh food fan motor and main control board and defrosted evap coil unit checks OK
Shawn H.
WASHER GE GTW220ACK5WW Installed all provided parts and ran unit to test. Unit spins out fine with no excessive vibration.
Shawn H.
DISHWASHER GE GLD6560L15SS Upon arrival found one roller for bottom rack sitting on heater and melted. Bottom rack is missing 4 rollers. Unit shows signs of leaks from right side. Inspected door seal and sweep. Door sweep is torn on right hand side and door seal is rolled over not sealing well. Ran unit in normal wash to test. Could not duplicate concern of leak. All other functions of machine work as it should. Suspect door sweep and seal. Quoted 264 with service fee for repairs. Customer to think on repair. Please mail out invoice
Shawn H.
OVEN FRIGIDAIRE FFGW2416USA Upon arrival customer stated that unit trips gfci outlet (not breaker) when using broil. Ran unit to test in broil while watching amp draw. Drawing 8.7 amps in broil. Suspect that the way the unit is wired into the same circuit with a gfci outlet on the other side of kitchen is the problem. Advised customer unit should be on its own dedicated circuit and not to use a gfci breaker. Could not duplicate concern of tripping gfci.
Shawn H.
DRYER GE GTDP300EM1WS Installed all provided parts and ran to test. Unit heats as it should.