Local Reviews
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Shawn H.
WASHER SAMSUNG WA45N3050AW/A4 Installed all provided parts and ran diagnostics to test. All ok. All functions work as they should.
Shawn H.
WASHER LG WM2016CW Installed all provided parts and ran to test. All ok. Unit is smooth now. Please mail out invoice.
Shawn H.
RANGE ELECTROLUX E30EC65ESS Installed all provided parts and ran to test. All burners work as they should. All ok.
Shawn H.
DISHWASHER FRIGIDAIRE LFBD2409LF3C Upon arrival found status lights flashing and rinse light flashing. Removed door panel and inspected board for loose connections. None found. Removed touchpad and found shorted buttons causing no operation and flashing lights. Unit needs touchpad. Spoke with Chris ok to charge for cost of part only. No mark up or labor. Spoke with Jackie and she okayed the repair. Installed new touchpad and ran to test. All ok. All functions work as they should.
Shawn H.
DISHWASHER GE GDT655SMJ4ES Put unit into diagnostics to check for codes. None found. Unit ran through service test with no issues. Checked unit and found blockage at check valve in drain hose. Lime scale/calcium build up clogged check valve keeping it closed. Cleared hose of scale build up and lengthened siphon loop under sink. Ran unit to test. Unit is draining out fine.
Shaun S.
WASHER WHIRLPOOL WFW8540FW1 "Upon arrival found that unit is giving a F9E1 error for long drain tech ran series of testing on unit and found no issue with drain pump not working correctly, unit checks ok"
Shaun S.
REFRIGERATOR SAMSUNG RFG295AAWP "Upon arrival removed and replaced imk on u it, cycled imk through, ran and checked out, unit checks ok"
Shaun S.
REFRIGERATOR FRIGIDAIRE FFTR1821TS5 Installed insert in door were handle can be revered unit checks ok
Shaun S.
DRYER SAMSUNG DV42H5400EW/A3 Customer had to reschedule
Shaun S.
REFRIGERATOR GE GFSS6KKXASS "Upon making contact with Mr Miller tech was informed that Home Buyers contacted customer or customer contacted Home Buyer and was told that unit is being put up for review for replacement, contacted Chris to inform him make sure that not going out to Home was ok, tech will be in contact with Mr Miller to find out resolution"
Shaun S.
DRYER LG DLEX9000V "Upon arrival found that unit has power but when set unit to run unit does not much of anything, upon calling tech support and spoke to Lisa we can to fact that blower housing thermostat is bad and has killed the 120v to motor not allowing it to run; ordrng 1 6931EL3002M"
Shaun S.
MICROWAVE LG LMV1680WW "Upon arrival removed and replaced parts on unit, tech then found that there is a problem with the high voltage transformer, needs replaced ; rqstng P&A on 1 HIGHVOLTAGETRANS, states that autho needed"
Kevin S.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Jumpered T and H could not get old im to cycle. Replaced with new im from truck stock. Cycled im , and filled ok. Told customer dump out first batches of ice. Unit checks ok.; used 1 W10884390 (IMK) from stock"
Shaun S.
REFRIGERATOR FRIGIDAIRE FPBC2277RFJ "Upon arrival found that fill tube is froze up again, tech checked water source and water flow from disp, all checks ok will change fill tube to correct problemRf1902; ordrng 1 5303918860"
Kevin S.
DRYER MAYTAG MEDB855DC4 unit checks ok.; used 1 W10314173 (ROLLER KIT), and 1 W10837240 (BRACKET) from stock"
Kevin S.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Replaced parts, plugged in unit, compressor running. Checked diagnostics for each thermistor ok, also check each fan was working. Told customer Willie to monitor for 24 to 48 before putting in alot of food."
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Found broken wheel supports to rh side shelving of crisper drawer. Wheels on crisper drawer ok.; rqstng P&A on 1 5304508033 (RAIL CRISPER RIGHTHAND SIDE) and 1 5304508067 (SHELVING)
Kevin S.
DISHWASHER SAMSUNG DW80K7050US/AA "Unit gave LC error code for leak. Upon inspection found unit still had some water in bottom of tub, removed water with shop vac, checked filter and for any blockages. Removed bottom base plate. Wiped bas and leak sensor dry. Removed drain pump, drain line and end from garbage disposal for any blockages. ; rqstng P&A on 1 DD31-00005A (DRAIN PUMP) and 1 DD82-01111B (CASE BRAKE)"
Kevin S.
RANGE SAMSUNG NE59M4320SS/AA "Replaced parts unit still not fixed, called techline, said to check when cold each burner from 1B to 2B for infinite resistance, if resistance replace burner assembly. Found resistance on both rear burner elements. Front dual burners read ok.; rqstng P&A on 2 DG47-00060A (ELEMENT REAR SINGLE BURNER)s"
Brad A.
WASHER WHIRLPOOL WTW7040DW0 "Found door lock not engaging properly, installed new lock, unit is working properly."
Kevin S.
WASHER SAMSUNG WA45N3050AW/A4 "Unit still not working properly, called techline, neither app nor techline could help,me get in diagnostics mode. Unit appears to be filling and will agitate just not getting unit to drain. Drain pump not even making any noise. Techline said to order drain pump.; rqstng P&A on 1 DC97-19289F (DRAIN PUMP)"
Brad A.
HOME LAUNDRY ELE SAMSUNG ELECTRON WV60M9900AV/A5 "Found leak sensor not making good contact. Connection was loose, giving and error code. Connected sensor properly. Unit checks ok."
Brad A.
DISHWASHER LG LDT7808BM "Installed new motor, drain p7mp, and main control. Unit checks ok."
Brad A.
REFRIGERATOR SAMSUNG RS25H5000BC/AA "Found control lock turned on. Turned control lock off, unit checks ok."
Brad A.
WASHER LG WT1501CW Found drain pump not turning with proper voltage applied. Installed new drain pump. Unit checks ok.; used 1 5859EA1004F (DRAIN PUMP) from stock
Brad A.
DISHWASHER GE GDT695SMJ2ES "Found user control not working properly. Buttons not responding. Ordered user interface, console, buttons. Located in the kitchen, manufactured 10/2017; rqstng P&A on 1 WD09X21694 (button) and 1 WD12X20184 (console) and 1 WD12X23316 (dishwasher silicone) and 1 WD21X23462 (kit svc ui top logic) and 1 WD34X21699 (dishwasher interface), states that autho needed"
Brad A.
DISHWASHER FRIGIDAIRE FFBD2406NS11B Installed new control and heating element. Unit checks ok.
Brad A.
DRYER MAYTAG MEDB400VQ0 Found heating element open. Ordered element; ordrng 1 WP8544771 (element)
Tim R.
WASHER MAYTAG MVWB765FW1 Replaced console. Checks 9k
Tim R.
RANGE PREMIER SLK240TP01 Checked unit over found that the thermostat wasn’t shutting the oven off. Thermostat is NLA...
Tim R.
DISHWASHER BOSCH SHEM3AY55N/01 Replaced drain pump. Checks ok.
Tim R.
DISHWASHER FRIGIDAIRE FGHD2433KF1 Replaced door seal. Checks ok; used 1 154827601 (GASKET) from stock
Tim R.
DISHWASHER LG LDF5545ST Checked unit over found that the control panel was shorted out and wouldn’t turn on but had power going to panel. Needs new control panel. Customer contacting LG about coverage.
Tim R.
DISHWASHER BOSCH SHX68T55UC/07 Checked unit over found that the unit needs a new motor due to E09 error and motor testing bad. Not repairing.
Tim R.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced icemaker and adjusted refrigerator temperatures. Checks ok. Customer said they were having issues with the LED in the pull out drawer going out. Unit still functioning properly. I called Lowe’s to see if they would cover it and they said only if it affected the functioning of the unit which it does not Lowes said they would let the customer know it was not covered
Tim R.
REFRIGERATOR KITCHEN AID KSSS36QTB00 Checked unit over found fill valve leaking. Customer to talk with wife. Will let me know.
Tim R.
DRYER - GAS MAYTAG MEDB835DW1 "Checked unit over found that the unit was giving the customer issues with and AF error code and long time to dry doesn’t think it’s getting hot enough. Replaced thermostat to help make her happy. But the unit didn’t need it. Customer said vent was clean but when her husband cleaned it part of the vent cleaning tool came off in the vents. Won’t listen when I tell her that blockage can cause the AF error code. ; used 1 279973 (THERMAL CUT OFF), and 1 8577274 (THERMISTOR) from stock"
Tim R.
WASHER LG WT1101CW Replaced drain pump due to broken impeller. Checks OK; used 1 5859EA1004F (DRAIN PUMP) from stock
Tim R.
RANGE FRIGIDAIRE FGFLZ87GCG replaced ignitor. Cleaned ignitor and adjusted so all burner would lite and work on high and simmer. Tested oven and both bake and broil where working properly fixed and adjusted lower draw. Checks ok
Tim R.
WASHER WHIRLPOOL 110.922821 "Checked unit over found that the unit wasn’t spinning or draining. Found transmission was locked up and motor burnt out and blackish. Needs transmission, motor and tub. Unit 25-30 years old in basement. Not worth repairing new unit old 400 dollars; rqstng P&A on 1 W10389328 (basket & bal ring) and 1 W10820043 (brake & drive tube) and 1 WP661600 (drive motor), states that autho needed"
Steve M.
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 Unit has frost build up on icemaker. Found ice route not sealing properly. Adjusted dispenser assembly.. cabinet slightly bent/ air leak. Frost build up on Icemaker. Geek squad has been servicing. unit operating ok. If problem persists customer needs to contact geek squad 2 yrs old in kitchen
Steve M.
DISHWASHER AMANA ADB1400AGW1 Unit not heating properly. Test ran through diagnostic cycle. Unit runs ok
Steve M.
LAUNDRY CENTER SPEED QUEEN ATEE9ASP176TW01 Unit checks ok. Possibly too high of water pressure causing dispenser tray to overflow. Slightly closed water valves. Monitor next couple cycles. .
Steve M.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "Unit not cooling properly in FF section. Icemaker is not working, bucket is cracked. Installed y clip New icemaker, ice tray and auger assembly. Sealed ice room with silicone and adjusted waterline. Also reposition defrost sensor on fresh food evaporatorKatlyn ok’d repair at Lowe’s. ; used 1 DA82-02367A (Y CLIP), 1 DA97-12540G (AUGER), 1 DA97-14474C (ICE TRAY), and 1 DA97-15217B (ICE MAKER) from stock"
Steve M.
UPRIGHT / CHEST HAIER IF71CM33NW Compressor is tripping the overload device. Call tech line and spoke to Ron. Unit cannot be repaired. Needs replaced 190014-007693Called Lowe’s
Steve M.
REFRIG/SIDE-BY-S KITCHEN AID KRFF707ESS01 Unit not cooling properly. Checked unit over. Fridge checks out ok.
Steve M.
WASHER GE WCVH4800K2WW Washer needs new door lock mechanism ; ordrd 1 WH10X10008 (DOOR LOCK)
Steve M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Fresh food lighting is not working found bad LED modules in pantry/freezer2.5 yrs old; ordrng 2 W11205083 (LED MODULE )s
Steve G.
REFRIGERATOR SAMSUNG RF28HFEDTWW/AA Customers upper ice maker is not making ice and is all frosted up. Thawed out and installed new ice maker. Cycled unit test okDa97-15217d; pckd up 1 DA97-15217D (ICE MAKER )
Steve G.
WASHER WHIRLPOOL WTW8500DC0 "Customer states that the unit is making a loud noise and the trim is coming off the lid and making a clicking noise. ;Spoke to Jerry at lowes and advise him of the top making a clicking noise, due to the trim popping off. He adv that would not be a covered item. Adv customer. Installed new wash ;plate. Test ok. ; pckd up 1 W10752283 (washplate)"
Steve G.
REFRIGERATOR SAMSUNG RF260BEAEWW/AA Install new main board cycled icemaker check OK
Steve G.
LAUNDRY CENTER GE GUD27ESSJ0WW Did check the ohm value and they where off. Installed new thermostat. Cycle.d ; pckd up 1 WE4M137 (THERMOSTAT)
Steve G.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Customer states that the unit is not cooling. Customer said they unplug the unit and plug it back in. Tech check out several things and had customer do a couple of test. Tech check back with customer and u it is cooling down.
Steve G.
DRYER SAMSUNG DV42H5000EW/A3 04 Custom states that unit will not start. Found that the child lock was on. Did show customer how to remove. Cycled unit.
Steve G.
RANGE WHIRLPOOL WFE515S0ES0 Install new main board cycled unit test OK; pckd up 1 WPW11122543 (BOARD)
Steve G.
RANGE SAMSUNG NE59J7630SS/AA Installed new burner front left. And noticed right rear. Burner is not. Working. Properly; ordrng 1 1111 (RIGHT REAR SMALL BURNeR)
Steve G.
WASHER WHIRLPOOL WTW5000DW0 "Customer states that the unit is making a whistling noise Load test the unit. Had the customer start a load when tech was on the way, according to the customer complaint. Put the unit into a drain and spin mode, and could not get the unit to act up. Customer did put the washer on quick wash and ran thru a complete cycle. ; ordrd 1 WPW11035751 (GEARCASE)"
Steve G.
DISHWASHER SAMSUNG DW80J7550UG 01 Customer states that the unit is loud durning operation. Original part is NLA and sub part number is NLA; ordrng 1 DD97-00204B (LOWER SPRAY ARM ASSY WITH RAIL)
Shawn H.
DRYER ELECTROLUX EIED55HMB0 Found unit showing E63 error code. Heater shorted to ground. Removed to inspect and found one element shorted to ground. Replaced and ran to test. All ok. Unit starts and heats fine. Unit is 10 years old in laundry room. Collected deductible by card. ; used 1 134792700 (ELEMENT) from stock
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHT2131QF0 Installed ice maker and cycled to test. All ok. Ice maker cycles at a normal rate and water valve is shutting down. Advised customer to dispose of first full bucket.
Shawn H.
DRYER WHIRLPOOL LEN2000JT1 "Upon arrival found unit has good voltage but no operation. Found thermal fuse on blower housing shorted open. Also found loose connections at terminal block. Tightened terminal and bolt snapped. Replaced block and fuse. Ran to test. All ok. Unit heats fine now. Advised customer to have vent cleaned to prevent fuse from failing again. Collected deductible by check. Unit is 19 years old in laundry room. ; used 1 279320 (BLOCK-TERMINAL ), and 1 3392519 (FUSE) from stock"
Shawn H.
REFRIGERATOR MAYTAG MFF2558VEB4 Installed all provided parts. All ok. Doors all seal properly.
Shawn H.
WASHER SAMSUNG WF42H5600AW/A2 Installed new door switch and ran to test. Door lock had a loose connection in the harness as well. Repaired connection and ran to test. All ok.
Shawn H.
MICROWAVE GE JVM7195FL1DS "Upon arrival found unit inop with no power. Removed control panel and found loose connection at bottom tco. Secured connection and ran to test. Unit isn’t heating. Found voltage from board to hv transformer. Transformer shows signs of overheating and shorting. Unit needs transformer, capacitor, diode, and magnetron. ; ordrng 1 WB27X10011 (capacitor) and 1 WB27X10910 (trans h.v.) and 1 WB27X11079 (magnetron) and 1 WB27X1160 (diode hv)"
Shawn H.
DRYER - ELECTRIC GE GTX22EASK0WW Installed all provided parts and ran to test. Blower is rubbing on the housing. Mount is bent causing binding. Unit needs mount. ; ordrng 1 WE03X23858 (plate motor) and 1 WE13M39 (motor support)
Shaun S.
WASHER WHIRLPOOL WTW4800X0 "Upon arrival found that unit is working just fine, ran multiple series of test on unit, found no error codes ran on different settings everything checked ok upon techs departure"
Shaun S.
DISHWASHER KITCHENAID KDTM354DSS4 Upon arrival found that unit is in need of new roller wheels all around they bottom rack; ordrng 4 W101955417 (WHEEL ASSM)s
Shaun S.
RANGE KENMORE 790.9421240E Upon arrival found that the left front burner switch is out of calibration will not cycle stuck on high all the time ; ordrng 1 LEFTFRONTBURNERSWITCH
Shaun S.
RANGE KENMORE 790.9421240E Upon arrival found that the left front burner switch is out of calibration will not cycle stuck on high all the time ; ordrng 1 LEFTFRONTBURNERSWITCH
Kevin S.
WASHER GE GTW485ASJ3WS "Replaced lid lock. Checked made sure unit was locking. Put unit into s a-speed wash unit filled,agitated, drain and spun out ok."
Kevin S.
DRYER MAYTAG MEDB755DW2 "Customer complaint of issue of dryer randomly shuts off, sometimes just a couple of minutes into the cycle. from sensing. Time had run for a while then adjusted up and down. Unit completed cycle, towels were slightly damp. Customer claims they have used various cycle and adjusted dryness setting. Explained how sense dry works, the sensors, type of fabrics, and size of load. Possibly issue with clothes not making contact with sensor bars. Could not duplicate unit immediately shutting off.; rqstng P&A on 1 W10831163 (cntrl-elec) and 1 W10853313 (sensor) and 1 WP8577274 (thermistor)"
Kevin S.
REFRIGERATOR KITCHEN AID KBFA25ERWH01 "Upon further investigating found uni icemaker indeed is dripping from its mold, took quick video. Customer give ok to replace IM do not have this on truck stock, cross referenced part numbers also.; ordrng 1 D7824706Q (ice maker)"
Kevin S.
DISHWASHER WHIRLPOOL GU2300XTVB0 "Customer claims rinse aid is not dispensing properly during rinse cycle, and is not going down in use. Customer showed me some dishware of some spotting on glassware and silverware not bad at all. I checked spray arms good and clear. No complaints about washing, drying, or completing cycles at this time. Customer does use Lemony Shine to help break down hard water deposits. Customer is on well water. Will look to replace soap dispenser. ; rqstng P&A on 1 WPW10199696 (dispenser)"
Kevin S.
WASHER MAYTAG MVWB880BW0 "Unit is not spinning out and giving SD error code. Put unit into diagnostics, only error code was F71 or SD error code. Put unit into automatic tests, all complete except at stage C9 unit will drain but basket not turning. Proceeded to Motor circuit test. Checked all resistances checked ok, When moved to manual spin test for rpm settings unit had issues running. Problems with RPS sensor and motor. Also replace drive hub and agitation plate, due to wear.; rqstng P&A on 1 280146 (rotor) and 1 W10820039 (hub) and 1 W11252784 (AGITATOR PLATE.) and 1 WPW10076270 (screw) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHD2368TF5 Fill tube is frozen up installed new fill tube
Kevin M.
REFRIG/SIDE-BY-S KENMORE 79571089015 Installed new fan assy and checks ok
Kevin M.
REFRIGERATOR KENMORE 10678182891 Installed new compressor and recharged unit and checks ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRT348FMEB00 Called AHS -Jasmine- restriction in the unit non repairable -auth #-107JDJL- cust to get call back within 2 days
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1817LB6 Unit has a sealed system leak and repair isn’t economical to repair
Kevin M.
REFRIGERATOR GE PSC25MGTABB Installed new filter housing
Kevin M.
REFRIGERATOR KENMORE 10659567990 Filter housing is leaking when filter is in keeping filter out but cust needs shut off under sink replaced before we can replace the part; ordrng 1 WP2186443 (housing)
Brad A.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF "Found fuse blown, installed new fuse, unit checks ok.; used 1 14QBP20CSB (20 AMP FUSE) from stock"
Brad A.
DRYER FRIGIDAIRE AEQ8000FE0 "Installed new heater, unit is working properly."
Brad A.
REFRIGERATOR SAMSUNG RF4267HARS/XAA "Found back wall frozen around refrigerant inlet line, cleared out ice, put permagum around lines to prevent air leak. Found icemaker not cycling properly. Installed new icemaker. Unit checks ok.; used 1 DA97-07365G (IMK) from stock"
Brad A.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Called Lowes, talked to Gayle, the unit does not have anymore parts to replace for the issue the customer is having. Lowes will contact the customer concerning the issue."
Brad A.
MICROWAVE WHIRLPOOL WMH73521CS-5 "Installed new door, hood light still staying on. Ordered new main PCB, relay on board staying closed.; ordrng 1 W10893407.(PW) (MAIN PCB)"
Brad A.
HOME LAUNDRY ELE MAYTAG MVWB835DW0 "Installed new user interface and main control board, calibrated unit. Checks ok."
Brad A.
DISHWASHER AMANA ADB1100AWW3 Customer requested appointment for 10/16; saved tckt
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR/AA "Found icemaker frozen up, ordered icemaker, bracket and clips, drain tube, and main PCB. Located in the kitchen. Manufactured 1/2016; rqstng P&A on 1 DA82-02367A and 1 DA92-00606E (MAIN PCB) and 1 DA97-13718C and 1 DA97-19898A, states that autho needed"
Tim R.
DISHWASHER FRIGIDAIRE FDB750RCB0 Replaced drain pump. Checks ok unit has to be completely removed and flipped to change out drain pump. Checks ok; pckd up 1 5304463777 (drain pump kit)
Tim R.
WASHER LG WM2455HG Replaced door seal. Checks ok.
Tim R.
DRYER SAMSUNG DV45K6500EV/A3 Replaced belt and idler. Checks ok; pckd up 1 DE634A (IDLER) and 1 LB1655 (BELT)
Tim R.
DISHWASHER KENMORE 665.13963K013 Replaced door seal. Checks ok; pckd up 1 W10300924V (door seal)
Tim R.
REFRIG/SIDE-BY-S SAMSUNG RS265TDBP Checked unit over refrigerator temperatures were reading correctly and there was no noise. Told customer to observe
Tim R.
DRYER SAMSUNG DV48H7400EP/A2 "Replaced belt and idler; used 1 6602-001655 (DRYER BELT), and 1 DC93-00634A (IDLER PULLEY) from stock"
Tim R.
RANGE FRIGIDAIRE MODEL WORN OFF.... Checked unit over found that the clock had completed shorted out and wouldn’t come on. Needs new control. No model available attached picture of worn model. No repair possible. 7nit 12-15 years old in kitchen.
Tim R.
DISHWASHER KENMORE 665.13293K115 Checked unit over found blockage in drain pump. Cleared blockage. Checks ok.
Steve M.
DRYER GE GTD42EASJ2WW Installed side vent kit
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814QW0 Replaced lower door handle and reinstalled upper handle correctly. Checks ok; pckd up 1 5304506469 (handle set)
Steve M.
WASHER SAMSUNG WF316LAW/XAA Unit is leaking water from door boot on glass due to foreign matter. Entire tub is covered in water due to condensation in the home. 15 yrs old in basement
Steve M.
DISHWASHER SAMSUNG DW80K5050US/AA 01 Unit not running. Motor is seized bearing are bad. Water dripping from motor sump seal is distorted. Main control has burnt electrical smell. 3 yrs old in kitchen ; rqstng P&A on 1 DA82-01353A (SUMP ASSEMBLY ) and 1 DD82-01337B (CONTROL)
Steve M.
WASHER LG WT1501CW "Agitator is broken, spline is stripped7 yrs old in laundry area; ordrng 1 LGAGZ72909711 (WASHPLATE )"
Steve G.
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA INSTALLED new ice chute module. Cycled test ok.
Steve G.
REFRIGERATOR FRIGIDAIRE FFFU14F2QWR Customer states that the unit is loud. Tech found Freon line hitting against the compressor. Adjust line.
Steve G.
REFRIGERATOR FRIGIDAIRE FPBS2777RFF Customer states that she did have any ice. Found the fill tube was frozen. Installed new fill tube kit. Cycled. ; pckd up 1 5303918860 (FILL TUBE KIT)
Steve G.
DRYER GE GTD45EASJ2WS Customer states that the unit is not heating. After checking several things found that the customer is getting 120 to each leg of the unit but when check from hot to hod only getting 7 volts. Did check at the ;plug. Customer needs to call an electrician.
Steve G.
REFRIGERATOR SAMSUNG RF23J9011SG/AA "Customer states that the ice not making ice. Counter dept unit. If the new upgrade kit does not fall into this model/serial tag need ;drain heater, ice maker, sealant main board; rqstng P&A on 1 1111 (ICE MAKER UPGRADE KIT. ) and 1 DA81-05595A (SEALANT)"
Steve G.
DRYER WHIRLPOOL WED5300VW0 "Installed new timer assy, cycled. Got autho for part and labor due to have not billed out and did receive new work order number. ; pckd up 1 8566184 (timer)"
Steve G.
WASHER KENMORE 110.2713241 Last time out tech installed new pump assy. Customer did have additional issues. Never met the customer just the babysitter. Part is special order. If comes in before next Friday please set up for Friday. All day; ordrng 1 W10812698 (cntrl-elec)
Steve G.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA 03 Customer had several issues with the refrigerator what’s the cooling issue was taken care of found out that the water tank had frozen up and cracked customer did unplug the unit for 24 hours and I was getting water in her drawer Tech to order water filter housing assembly; ordrng 1 1111 (WATER FILTER HOUSING ASSY)
Shawn H.
REFRIGERATOR FRIGIDAIRE LGHB2869LF4 Installed all provided parts. Advised customer ice bucket should fill in 24 hours. ; used 1 241509402 (MOTOR) from stock
Shawn H.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA Installed new ice bucket.
Shawn H.
REFRIGERATOR SAMSUNG RF263BEAESG/AA Upon arrival found ice sheet under deli tray and water leakage from defrost drain. Removed evap cover and thawed drain. Installed leak kit. Unit no longer has water leak. Ice maker is frosted over and in need of service kit. Need to get cod price for kit and call customer with quote. ; used 1 DA82-01415A (LEAK KIT) from stock
Shawn H.
DISHWASHER GE GDT695SMJ0ES Upon arrival found machine not sensing door shut. Door latch had been replaced recently. No error codes found. Ran diagnostics and control isn’t sensing door. No loose connections at board. Unit needs machine control. ; ordrng 1 WD21X24901 (machine control )
Shawn H.
REFRIGERATOR FRIGIDAIRE LFHT2131QF0 Customer piercing valve is leaking after she shut it off. IMK is shorted and continually running causing valve to open and fill ice bucket. Disconnected ice maker to stop cycling. Supply line is leaking at saddle vale. Advised customer to have a plumber replace the valve. Had to shut main valve off to shut water supply.; saved tckt
Shaun S.
DISHWASHER WHIRLPOOL WDF520PADB7 "Upon arrival tech ran diag testing on unit, after testing and resetting controller, tech ran and tested unit on 3 different cycles which all functioned properly"
Shaun S.
WASHER LG WM2301HR "Upon arrival found that unit has a broken inner basket along with blown bearing in back of tub, motor and rotor will also need to be replaced to properly repair unit. After checking out unit customer informed tech that someone else has already been in the home and order parts which was located in her garage.
Shaun S.
REFRIGERATOR/SID FRIGIDAIRE n/a "Upon arrival found that unit has issue with evap fan motor, upon checking motor found ice build up causing motor not to run, tech repaired issue, checks ok"
Shaun S.
RANGE FRIGIDAIRE FFES3005LWA "Removed and replaced eoc and overlay on unit, ran and checked out, unit checks ok"
Shaun S.
WASHER AMANA NTW4516FW3 "Upon arrival ran and tested product through different cycles and settings, found no issue with unit at this time, unit checks out ok"
Kevin S.
REFRIGERATOR SAMSUNG RF260BEAESR/AA "Replaced filltube heater. Cycled icemaker filled ok, no leaks. IM turned on. Unit checks ok."
Shaun S.
WASHER LG WM3470HVA "Removed and replaced drain tube on unit, an and checked for leaks on unit, unit checks ok"
Shaun S.
OVEN SAMSUNG NE59J7850WS/AA "Removed and replaced parts on unit, unit now having proper with upper oven on unit, unit needs a relay board returning eoc; ordrng 1 RELAYBOARD"
Kevin S.
DISHWASHER GE GDT655SBL3TS "Replaced parts, ran unit in diagnostics. Heater test checked ok. Ran unit for a short time in quick wash mode. No leaks, unit checks ok."
Kevin S.
REFRIGERATOR KITCHEN AID KBFA25ERWH01 "Customer claims ice is getting clumped together from possible leak from lower ice maker assembly. Removed im and found fill tube has piece of ice and also cleared fill hopper of im. Cycled im ok. Unit checks ok, no leaks."
Kevin S.
WASHER WHIRLPOOL WFW92HEFW0 "Replaced drain pump, checked unit is filling, agitating, draining and spinning out ok. Removed some of the extra drain hose out of the standpipe and zip tied off. Unit checks ok no error codes."
Kevin S.
WASHER SPEED QUEEN AWN432SP113TW01 "Customer issue timer will not advance, but if you manually advance each cycle is working. Verified, Open up unit, set timer to normal light load warm water, unit will fill and start agitating but at that point the unit will just continue to agitate and not advance. Checked for any loose connections none. Did not visibly see timer motor advancing. Checked for continuity across contacts. Ordering new timer. Collected service call fee gave estimate for customer, ok for repair.; ordrng 1 202705P (TIMER)"
Kevin S.
WASHER WHIRLPOOL WTW8500DC2 "Unit giving the F5E2 error lid not locking. Checked DAP and cross referenced to truck stock, and checked truck stock. Do not have, will order.; ordrng 1 W10810403 (lid lock assy)"
Kevin M.
REFRIGERATOR KITCHEN AID KTRS20KXAL20 Cleaned def drain and checks ok
Kevin M.
REFRIGERATOR SAMSUNG RF263TEAESG/AA Installed control brds and checks ok
Kevin M.
REFRIGERATOR FRIGIDAIRE FFTR1821TW4 Installed new dye drier and recharged unit and started getting good frost pattern
Kevin M.
REFRIGERATOR GE PSC25MGTABB Water line going to water valve is leaking need to order filter housing to get that line; ordrng 1 WR17X11894 (filter asm/tube)
Kevin M.
REFRIGERATOR WHIRLPOOL GI7FVCXY00 Valves aren’t opening up needs new water valves; ordrng 1 WP12956105 (valve) and 1 WPW10270395 (valve)
Kevin M.
REFRIGERATOR GE GSH22JSDDSS "Water valve not closing completely to the icemaker ordered new water valve got authorization from homebuyers of America-Josh-112602861; ordrng 1 WR57X10032 (valve,water)"
Brad A.
DRYER FRIGIDAIRE FASE7073NA2 "Found door catch not holding door properly. Installed new catch, door is closing like it should, unit checks ok.; used 1 131658820 (CATCH) from stock"
Brad A.
WASHER WHIRLPOOL WTW8040DW4 "Installed new lid, unit checks ok."
Brad A.
OVEN GE JBP35DM2WW "100 deductible collected.Found wire on control that connects to the bake element relay loose, repaired wire, unit is working properly."
Brad A.
REFRIGERATOR SAMSUNG RF34H9950S4/AA "Installed new icemaker, bracket, and ice bucket. Put sealant around ice room. Unit checks ok."
Brad A.
RANGE GE JBP35DM2WW "Installed new block kit, burner is working properly."
Brad A.
REFRIG/SIDE-BY-S FRIGIDAIRE FFHB2740PP5A "Installed new harness and fan, unit checks ok."
Brad A.
WASHER FRIGIDAIRE ADB1100AWW3 "Found loose wire on thermostat, connected wire properly. Checks ok"
Tim R.
REFRIGERATOR FRIGIDAIRE FRT18IL6JB7 Checked unit over found that the freezer linear was crack d and leaking causing water to puddle in the refrigerator shelf and into the bottom draws. Tried patching the linear but unit continued to leak. No repair possible anymore due to crack only option is to replace the refrigerator.
Tim R.
WASHER MAYTAG MVWC565FW0 Checked unit over found a drain pump bound up and not draining and wires pulled off of the capacitor keeping unit from spinning or agitating. Repaired wires and removed and cleaned out drain pump. Checks ok
Tim R.
WASHER MAYTAG MVWB855DC1 Checked unit over found that the unit was working fine and no issues.
Tim R.
WASHER LG WM3700HWA "stop—-Checked unit over found that the unit wasn’t spinning the clothes out all of the way and constantly going off balance. Customer was having issues on small loads instructed her on the best way to use it to keep it from going off balance.Billing only — Found rear suspension rod had come loose and wasn’t allowing the unit to balance out, reinstalled suspension rod. Checks ok"
Tim R.
DRYER MAYTAG WED49STBW1 Replaced blown thermal fuse cleaned lint out of dryer and instructed customer to have vents cleaned. Checks ok; used 1 3392519 (FUSE) from stock
Tim R.
DISHWASHER KENMORE 665.1779299 Fixed hose connection. Checks ok
Tim R.
DRYER WHIRLPOOL WED4800BQ1 Checked unit over found that the dryer was not running or heating. Remove that cover and found several wires that had been burnt going to the thermal fuse and heater. Repaired wires and connections to fuses. Checked wall outlet and found that the unit was not getting to 220 anymore. Removed outlet and wiring was fine. Explained to customer they would need and electrician to fix wiring issue.
Tim R.
WASHER BOSCH WFMC5301UC/12 Checked unit over found that the suspension rods needed replaced. Customer doesn’t want to do the repair due to the cost.
Tim R.
DRYER MAYTAG MEDX655DW1 Checked unit over found issue was with electrical. Customer calling electrician
Tim R.
WASHER SAMSUNG WA422PRHDWR/AA Checked unit over found that the unit wasn’t spinning out for the customer. Reset control and reprogrammed. Instructed customer on loading. Checks ok. If unit continues to act up it will needs a main control.
Steve M.
WASHER WHIRLPOOL WTW8500DC 81 05 86 03 21. Water inlet issues. Washer checks ok. Recommend calling a plumber to replace water valves in house.4.5 yrs old
Tim R.
DRYER GE TAG MISSING Checked unit over found that the front frame bearings were worn out and loud squealing noise coming from the rear bearings. Model and serial tag missing. Unit is about 15-18 years old in the basement. Can’t get parts due to no model
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR1814TB5 FF section not cooling. Freezer frozen over. Found loose connection on def heater. Tightened connections. Unit running ok
Steve M.
DRYER WHIRLPOOL WED8540FW1 Unit vent light coming on. Error code. Insufficient voltage to dryer. Had customer check and replaced. Unit operating ok
Steve M.
MICROWAVE FRIGIDAIRE FMV156DSB Installed new door switches. Unit operating ok
Steve M.
OVEN WHIRLPOOL WFE770H0FZ0 Oven temp is off and unit is not responding to keypad.Reset range. Unit operating ok. If problem persists a active overlay will need to be installed.2.5 yrs old in kitchen
Steve M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Door gasket I still coming loose from door. Gasket has been replaced and is now smashed again. Re order gasket.; rqstng P&A on 1 LW10547320 (FREEZER DOOR) and 1 W10407216 (GASKET)
Steve M.
WASHER MAYTAG MVWB880BW0 Washer is leaking water through tub seal and has damaged the bearings. Unit is roaring very very loud and it’s hard to spin the tub by hand. Recommend inner and outer baskets along with Drive hub. Requesting additional labor for tub replacement5.3 yrs old; rqstng P&A on 1 W10381078 (OUTTER TUB) and 1 W10549509 (WASH BASKET) and 1 W10820039VP (HUB SPLINE)
Steve M.
WASHER MAYTAG MVWB835DW3 F5E1 F2E1. Control panel is not responding. Need new console.1.5 yrs old in laundry closet ; ordrng 1 W11112656 (CONSOLE)
Steve G.
WASHER GE GTW490ACJ5WS Customer states that they turn on the unit an it started to leak right away. Did point out to customer damage to floor prior to working on the unit.Cycled unit several times and did not see any leaks. Did find out that the delivery team did hook up the water lines wrong. Tech corrected the lines secure the drain line. Tech advised the store. Also adjust dryer leg
Steve G.
DISHWASHER SAMSUNG DW80K5050US/AA 03 Install new sump assembly cycled unit test OK return defective assembly to the office
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR2021TS1 Frig is not cooling. Found the evap motor is out. 242077705. 43.14; pckd up 1 242077705 (EVAP MOTOR)
Steve G.
DRYER SAMSUNG DV50F9A7EVW/A2 Customer did not have any heat. Found the heater was shorted out. Installed new heater cycled. Parts good for 90 days labor for 30 same issues only. ; pckd up 1 DC97-14486A (HEATER)
Steve G.
WASHER MAYTAG MVWC565FW1 "Installed new main board, calibrated unit. Test ok. ; pckd up 1 W11162438 (cntrl-elec)"
Steve G.
OVEN THERMADOR C301US "Deadrea at HBW. Gave autho for additional parts. 130345348476; ordrng 1 00486908PE (MAIN BOARD) and 1 3196548 (thermal fuse) and 1 9755770 (element,bake)"
Shawn H.
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Installed all provided parts and ran to test. All ok. All functions work as they should.
Steve G.
RESIDENTIAL REFR WHIRLPOOL WRX988SIBM03 Customer states that the unit is leaking on the left side of the floor. Inspect the entire unit was not able to find leak. Did fill up the drain with water and did see a small leak. W10836964; ordrd 1 W10836964 (pan-drip)
Steve G.
REFRIGERATOR SAMSUNG RF263BEAEBC/AA 03 Tech wants customer to run some test cut tackle call customer tomorrow; schdld next appmnt for 10/11 FRI !
Shawn H.
REFRIGERATOR LG LFX29945ST/00 "Upon arrival customer stated that unit is no longer cooling. No error codes present, compressor and all fans are running. Removed evap cover to inspect frost pattern and none found. Unit has a Freon leak. We do not service LG sealed systems. Calling AHS to inform and get authorization for trip. Authorization# 107JMNM"
Shawn H.
REFRIGERATOR FRIGIDAIRE LGHB2867PFIA "Upon arrival found fill tube frozen and ice maker evaporator frosted over. Removed ice box and thawed. Defrost heater is good as is bimetal. Unit needs air handler kit and fill tube replaced. Installed parts from stock. ; used 1 5303918784 (AIR HANDLER), and 1 5303918860 (FILL TUBE) from stock"
Shawn H.
MICROWAVE FRIGIDAIRE FGMV175QFA "Upon arrival found unit with voltage to it but no operation. Found fuse on filter board shorted open. Replaced fuse, inspected connections, and ran to test. Unit heats fine. Unit is drawing normal amperage. Switches are all good. Unit is 3 years old in kitchen. ; used 1 5304509451 (FUSE) from stock"
Shawn H.
WASHER GE GTW220ACK5WW Installed all provided parts and ran to test. All ok. Unit no longer walks in spin.
Shawn H.
REFRIGERATOR KITCHEN AID KFIS27CXMS0 Installed ice maker and harness. Harness isn’t the correct harness end. All other connections are correct. Part number is correct. Double checked DAP and Whirlpool site. Need to reorder. ; ordrng 1 W10249475 (harns-wire)
Shawn H.
OVEN LG LRE3012ST/01 Installed all provided parts and ran to test. All ok. All buttons work as they should.
Shawn H.
WASHER SAMSUNG WA45N3050AW/A4 "Unit is 1 year old in laundry room. No factory warranty. Upon arrival customer stated that unit would get to rinse portion of cycle and not refill. Unit drains and spins fine before rinse. No error codes present. All functions work in test mode. Issue is with software in board. Unit needs main control. ; rqstng P&A on 1 11111MAINCONTROL (11111MAIN CONTROL), states that autho needed"
Shawn H.
REFRIGERATOR SAMSUNG RF28K9580SG/AA Upon arrival family hub is inop. Unit has voltage at the top of the door. 11.8 vdc. Removed family hub and checked for voltage at hub. Voltage has dropped to 8.5 vdc. Unit does not have continuity between the blue wires. Unit needs harness. ; ordrng 1 DA96-01178A (HARNESS)
Shaun S.
REFRIGERATOR FRIGIDAIRE FFTR1821TS5 "Removed and replaced door on unit, had customer observe, unitbchecks ok"
Shaun S.
DISHWASHER FRIGIDAIRE LFBD2409LF3C "Upon arrival removed and replaced main control ran and chxk d out, unit checks ok"
Shaun S.
WASHER SAMSUNG WA50K8600AV/A2 "Upon arrival had customer put clothing in unit and e ran and watched unit operate, found no issue at this time customer may have had mixed load washing last Tim when she had a problem, explained need to do like articles of clothing for proper preformance"
Shaun S.
WASHER SAMSUNG WF42H5400AW/A2 "Upon arrival found that washer door lock had a loose connection , tech repaired connection, ran and checked while testing dryer, unit checks ok"
Shaun S.
RANGE FRIGIDAIRE FFEF3016TS1 "Upon arrival found that unit was showing door lock light lit, tech was able to reset control unit checks ok"
Shaun S.
COOKTOP LG LRE30453SB/01 "Upon changing out burner and fixing burnt wiring found that still have issue with that burner, believe when wiring burnt off it grounded itself out and damaged main board will order ; ordrng 1 MAINBOARD"
Shaun S.
MICROWAVE LG LMV1680WW Upon arrival found that unit has a defective mag tube and diode and also the turntable motor needs to be replaced ; rqstng P&A on 1 DIODE and 1 MAGTUBE and 1 TURNTABLEMOTOR
Kevin S.
DISHWASHER KITCHENAID KDTE104ESS2 "Upon removing unit, found more visible signs of water leakage from unit in both the kick plate material, electrical hookup, etc. connected unit, ran to watch leak, checked nut to the float switch mechanism. It appears the unit is leaking from a seam and running along the side of the tub and onto the electrical box. Pics attached. Called Lowes extended talked to agent Tina, then transferred me to repairs? Talked with Michael, explained the situation in detail, unit is getting replaced, Lowes had already contacted customer while there. Returning un-opened parts."
Kevin S.
REFRIGERATOR FRIGIDAIRE FPBC2277RFH "Customer has intermittent ice production. Upon inspection found im fill tube icing up even had small ice sickle showed customer. Removed ice compartment and fill tube. Taped to insulate fill tube. Cycled im, harvested and filled. Unit checks ok.; used 1 5303918860 (FILL TUBE) from stock"
Kevin S.
DRYER SPEED QUEEN ADE4BRGS175TW01 "Replaced knob on timer, checked unit made sure it was heating ok, with customer husband. Unit checks ok, the old knob was splitting out and that metal hook was rotated about 180 degrees making all setting off on the adjustment."
Kevin S.
WASHER SAMSUNG WA45N3050AW/A4 "Unit powers on, and lid will lock but unit will not do anything else, customer claims unit just stopped during a spin cycle. Put unit into diagnostics. ; rqstng P&A on 1 DC92-02118A (INTERFACE) and 1 Dc97-20272d (CONTROL PANEL)"
Kevin M.
REFRIGERATOR KITCHENAID WRV986FDEM01 Installed new mullion and checks ok
Kevin M.
FREEZER FRIGIDAIRE LFFH20F3QWC Found bad TSTAT replaced and checks ok; used 1 5304513033 (THERMOSTAT) from stock
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHT1514QW2 Install new floor gaskets old ones work for and door handle was broken start new door handle
Kevin M.
REFRIGERATOR FRIGIDAIRE FGHB2844LF5 Temps checks ok compressor is warm compressor could be kicking out on over load possible needs new compressor
Kevin M.
REFRIGERATOR MAYTAG MFI2269VEM6 Installed main control brd and program board and checks OK
Kevin M.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Needs repair per pointer W11329116C needs main brd replaced; rqstng P&A on 1 W11332011 (CONT BRD), states that autho needed"
Kevin M.
REFRIGERATOR SAMSUNG RF25HMEDBSR/AA Installed compressor and recharged unit and checks okAuth# GQH535 total amt collect $934.01
Brad A.
REFRIG/SIDE-BY-S SAMSUNG RF28HMEDBSR/AA "Found ice build up above ff Evaporator, cleaned off ice, tested fan heater and sensor, all checked ok. Put permagum over entry point of refrigerant lines to prevent air leak. Checks ok."
Brad A.
REFRIGERATOR GE GSS25SGPCSS "Installed new heater and thermostat, unit is working properly."
Brad A.
REFRIGERATOR KENMORE 795.732693 Found compressor locked up. Parts are no longer available to repair unit.
Brad A.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 "Found no ice being made, found water line frozen, installed new water line with tape, unit checks ok.; used 1 5303918860 (FILL TUBE) from stock"
Brad A.
WASHER FRIGIDAIRE FFLE3911QW0 "Found drain pump not turning with proper voltage applied, ordered new drain pump. Located in the kitchen, manufactured 5/2016; ordrng 1 5304515673 (DRAIN PUMP)"