Local Reviews
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Kevin M.
REFRIGERATOR SAMSUNG RS25H5111WW/AA Installed new fan assy and checks ok
Brad A.
WASHER GE WBB4500G0WW "Found motor control board not working properly, found oil leaking, needs new motor and machine shaft. two hours upon return.; rqstng P&A on 1 WH02X10237 (scr 1/4-20 mch hxw 5) and 1 WH02X10383 (washing machine tub) and 1 WH20X10058 (washer electronic in) and 1 WH2X1197 (washer tub bearing) and 1 WH38X10017 (washing machine shaf)"
Brad A.
DRYER MAYTAG PYET344AYW "Found element open, customer does not want repair."
Brad A.
WASHER GE GTW750CSL0WS "Found Unit not filling properly, found connector to water valve. It seated properly. Reconnected water valve, unit checks ok."
Tim R.
RANGE GE JBS60DK1WW Checked unit over found that the control wasnÕt shutting the bake element off. Needs new control.; ordrng 1 WB07X26639 (faceplate graphics () and 1 WB27X26540 (control oven to9 ele)
Tim R.
WASHER LG WT7500CW Installed new control board but unit would still not power up. Unit was sparking every time it was plugged in. Found broken wire on outlet fixed wire. Unit still needs display board.; ordrng 1 EBR81634402 (DISPLAY)
Tim R.
WASHER GE GTWN4250D "Checked unit over found bearings in inner-spin basket and transmission worn out. Unit needs complete tub assembly along with suspension platform. Not worth repair due to cost. Unit is located in the laundry room. About five years old.; rqstng P&A on 1 WH17X10025 (leg and platform asm) and 1 WH38X10019 (washing machine shaf) and 1 WH45X10112 (washing machine tub) and 1 WH45X20473 (washer tub assembly), states that autho needed"
Brad A.
WASHER SAMSUNG WA48H7400AW/A2 "Installed new dampers, unit checks ok."
Tim R.
RANGE KITCHEN AID KESS907SWW04 Checked unit over found unit needs new glass top customer to decide on repair.
Tim R.
REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA Checked 7nit over found that the freezer was frosting up due to the door glides not being lined up properly. Fixed door glides. Checks ok.
Tim R.
DISHWASHER MAYTAG MDB8959SFZ3 Checked unit over found that the control panel buttons were not hitting due to broken clip. Fixed clip. Checks ok
Tim R.
REFRIGERATOR FRIGIDAIRE FGHB2866PF3 "Checked unit over found that the freezer fan had ice build up. Replaced fan and blade. Checks ok; ordrng 1 241509402(TSDN) (motor) and 1 5308000010(TSDN) (blade-evap fan ), states that autho needed"
Steve M.
REFRIGERATOR BO GENERAL ELECTRIC GFE28GMKDES Fresh food fan is not running. Items in refrigerator are warm. Freezer fan is running but coil is completely frosted over found burnt spot on control. Heater in fresh food section tests open; rqstng P&A on 1 WR51X10132 (heater def asm ff) and 1 WR55X30806 (MAIN CONTROL) and 1 WR60X26281 (FAN)
Tim R.
WASHER WHIRLPOOL WFW96HEAC0 Checked unit over found that the unit needs a new CCU and MCU due to f06-e01 error code. Customer not repair.
Steve M.
DISHWASHER GE GSD4410X72AA not washing thoroughly. upper spray arm not spinning needs spray arm. Dispenser. Not opening properly. Needs latch assembly. Can not locate part20 yrs old kitchen; rqstng P&A on 1 WD16X0318 (DISPENSER LATCH ) and 1 WD28X10103 (spray arm)
Tim R.
DISHWASHER BOSCH SHE3AR56UC/21 Unit isnÕt kicking door lock into place. Needs new door latch assembly. Bosch to review for coverage.
Tim R.
DISHWASHER FRIGIDAIRE GLD2870RFB0 Checked unit over found that the unit had shorted out power wire. Repaired the power wire. Checks ok customer Niall wash button does not respond but all the other buttons work properly
Tim R.
AIR CONDITIONER LG LP1215GXR Checked unit over found that the power cord was shorted out but only came with control board assembly. No repair.
Steve M.
REFRIGERATOR SAMSUNG RF265ABWP/XAA Lower icemaker is broken. Needs replaced. Installed new icemaker. Unit operating properly.; used 1 DA97-07603B (IMK) from stock
Steve M.
DRYER WHIRLPOOL WED7500GC0 Installed new door seal. Door closing properly.
Steve G.
REFRIGERATOR GE GSH25JFRFWW Customer states that the unit worked well for several days now the unit fan stopped. ; rqstng P&A on 1 1111 (MAIN BOARD)
Steve M.
REFRIGERATOR BO SAMSUNG RF26HFENDSR/AA "FF section not coo, had fan noise but hAs stopped. Found frozen evaporator drain causing excess frost to build up into thin. Installed drain clip and cleared frost3 yrs old main kitchen; used 1 DA61-06796A (DRAIN CLIP) from stock"
Steve G.
REFRIGERATOR WHIRLPOOL GB2FHDXWS03 Customer states that the unit is not cooling. Found that the unit is not going into defrost mode. ; ordrd 1 WPW10503278 (refer elect cont brd) and 1 Wp12729128 (heater)
Steve M.
DRYER WHIRLPOOL WED4616FW0 "Unit wonÕt start. Found open thermostat and fuse. Installed both pieces and unit needs vent cleared.; used 1 279816 (THERMAL KIT), and 1 3392519 (FUSE) from stock"
Steve M.
REFRIGERATOR SAMSUNG RF260BEAESG/AA "Refrigerator section is not cooling properly found iced over fan. Installed new defrost sensor and leak kitTwo years old located in kitchen; used 1 DA32-10104N (SENSOR), and 1 DA82-01415A (LEAK KIT) from stock"
Steve G.
REFRIG/SIDE-BY-S SAMSUNG RS25H5111SR/AA Customer has bad ice maker . Order ice maker. ; rqstng P&A on 1 DA97-134158 (ICE MAKER)
Steve G.
REFRIGERATOR FRIGIDAIRE FFTR1814TW4 "Customer states that the unit is not cooling. Tech check frost pattern and did not have a frost pattern, removed the back cover and notice that the compressor was extremely hot. Did not noticed that the unit had a quick fill connection on the lines. Customer stated that he has never had a service call on the unit. Unit does have a leak in the system, but customer is going back to vender for exchange because he purchased a new unit not a used one."
Steve G.
DISHWASHER FRIGIDAIRE FFBD2406NS6A Install new main board and use their control board cycled unit test OK
Steve G.
REFRIGERATOR FRIGIDAIRE DFHS1313MFKA Customer states that the unit is not making ice. Installed new ice maker assy cycled. ; pckd up 1 241798224 (ice maker)
Shawn H.
REFRIGERATOR SAMSUNG RS25J500DSG/AA Checked unit and found ice build up behind evap fan causing noise. Thawed ice and found d ainÕt clogged as well. Unit need drain kit and evap fan motor. ; ordrng 1 DA82-01415A (drain kit) and 1 DA97-16668A (EVAP MOTOR)
Steve G.
WASHER ELECTROLUX EIFLS60JM80 Customer states that the unit is loud in spin. Customer needs a tub job. Verbal est was 1100-1200 customer is not going to repair.
Shawn H.
DISHWASHER BOSCH SHX3AR76UC/22 Checked unit over and found main control not finishing cycle on its own. In diagnostics test pump will drain fine but when running a cycle it wonÕt get voltage from main control. Unit needs main control. ; ordrng 1 12010638 (CNTRL)
Steve G.
REFRIGERATOR LG LFC25776SB/ 03 Customer states that he has to keep resetting the ice maker more often . Installed new ice maker. If they unit dies not make ice customer may need main board. ; pckd up 1 AEQ72909602 (ICE MAKER)
Shawn H.
REFRIGERATOR GE GSE25HMHES "Ch died unit and found ice build up due to ice maker. Funnel on ice maker was cracked and allowed water to spill over and freeze along back wall. Thawed unit and ran ice maker to test with extended tube added. Water valve is sticking open and wonÕt shut down. Unit needs ice maker and water valve. ; ordrng 1 WR29X10109 (cup fill im) and 1 WR30X10093 (icemaker asm) and 1 WR57X10032 (valve,water)"
Steve G.
DISHWASHER LG LDP6797ST Installed new main board consul and lock assembly low test unit check OK
Shawn H.
RANGE AMANA ARTC8621WW Checked unit and found bake element shorted open. Unit needs bake element. Collected deductible by card. $100.00; ordrng 1 WP77001094 (element- b)
Steve G.
WASHER MAYTAG MVWB880BW0 "Customer has an UL error code, customer need support rods. Tech did spin out the unit and noticed that the customers outer tub bearing is out. Customer is not going to repair. I"
Shawn H.
RANGE WHIRLPOOL WFE515S0EB1 Checked unit and found drawer guide for left hand side broken causing drawer to bind. Also found oven door hard to open/close. Checked and found right hand side hinge bent and rubbing. Unit needs drawer guides and hinges. ; ordrng 2 W10807828 (glide-drwr)s and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Shawn H.
RANGE GE JGSP33WEV5WW Installed new oven. Ran to test; all ok.
Shaun S.
WASHER LG WM2801HWA "Upon arrival found that unit has a defective drain pump on unit that needs to be replaced, according to paperwork shown to tech at arrival this unit should be under a service contract see SD Quick pic for raciest customer showed tech; ordrng 1 4681EA2001E (DRAIN PUMP)"
Shawn H.
DISHWASHER BOSCH SHEM63W55N/11 Installed new trim and ran to test. No more leaks.
Shawn H.
REFRIGERATOR BO SAMSUNG RF261BEABC/AA Found freezer door handle loose. Tightened set screws on handle and all are ok.
Shaun S.
REFRIGERATOR FRIGIDAIRE LGHD2369TF1 "Upon arrival found that unit is still having issue with freezing up foor, after checking over unit found that damper motor not shutting and sealing off and causing cold air to leak by and cause food to still freeze upon lower portion of fridge ; saved tckt"
Shawn H.
DISHWASHER BOSCH SHE3ARF2UC/14 Installed new main control and ran to test. All ok.
Shaun S.
DISHWASHER GE GSD2200G00CC "Upon arrival removed and replaced motor assm on unit, ran and checked out, unit checks ok upon techs departure"
Kevin S.
DRYER FRIGIDAIRE FRE5711KW0 "Unit is not heating but tumbling, checked thermal fuse and hi limit good. Needs new heating element. Gave estimate for repair customer said to go ahead.; ordrng 1 131553900 (heater-housing assy)"
Shaun S.
DRYER KITCHEN AID KEYE679BBLO "Removed and replaced parts listed, timer, switch and ventline, ran and checked out, unit checks ok had customer observe repair before departure ; pckd up 1 3398094 (switch,relay start)"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR2021TD2 "Upon inspection, evap fan was running and unit appears to be cooling, first temp checks showed around 11 degrees in freezer and frig around 38 to 40F. Removed evap cover, checked frost pattern seemed good. Customer claimed the unit one day last week all contents in frig seemed warm and ice cream melted in freezer. Checked heater, bi metal, fan ok. Drain is ok. Could be issue with defrost timer sticking, relay or cold control. Settings were on recommended at the time. Pics taken.; ordrng 1 241537103 (control-temperatur) and 1 241705102 (timer-defrost) and 1 241941005 (starter)"
Shaun S.
REFRIGERATOR FRIGIDAIRE FFHS2311LWPA "Upon arrival customer complaint in imk being noise as it tries to harvest the ice, tech jumped out imk to let cycle through and found unit making clicking noise described by customer, removed and replaced imk, unit checks ok ; used 1 241798224 (IMK) from stock"
Kevin S.
REFRIGERATOR FRIGIDAIRE FGHG2368TF3 "Checks temps around 38 in frig and 33 in the drawers, 0F in freezer. Settings on control are 38 and 0F. Pulled tech sheet, went through every diagnostic test on the sheet, everything checked out ok. Even made sure fans turned on and off as tested and made sure the dampener open and closed all the way as tested. Thermistor readings appeared to be ok from comparing readings vs my infrared readings. Called techline, he had me check for any air leaks while dampener was closed, checked ok. Then proceeded to check thermistor on side of unit, removed and placed in cup of ice and water submerged 32F then check for ohm reading on J6 connector across both grey wires with black stripe checked in range. Explained to daughter in ho,e about not placing anything that can freeze close by the far back and near the vents like the yogurt. Checked food in drawers and deli and did not notice anything frozen at that time. Unit checks ok."
Kevin S.
MICROWAVE FRIGIDAIRE FGMO226NUFA Customer stated the trim on bottom of door is coming loose. Pics taken. Adjusted and pressed trim in place. So far is holding in place.
Shaun S.
DISHWASHER GE GSD3200G00WW "Removed and replaced solenoid on unit, ran and checked out, unit checks ok"
Kevin S.
REFRIGERATOR SAMSUNG RF25HMEDBSG/AA "New install of unit today, never would cool. Upon arrival found unit to read 76F degrees throughout Measured with infrared gun. Unit is set at default 32 and 0F. Removed board cover and checked all connections good, inverter board has a solid red light. Plugged in amp/watt meter unit went to 2amps then dropped down to .83. Compressor not running condenser fan is running. Called techline, found no errors but proceeded to force compressor on through controls, would not come on unit still at .83 amps. Tech claims compressor must be locked up and will need replaced.
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111SR/AA Found ff fan assy locked up and IMk not advancing; ordrng 1 DA97-08724N (FF FAN ASSY) and 1 DA97-14253A (IMK)
Kevin S.
WASHER SPEED QUEEN AWN43RSN115TW01 "Upon arrival, removed front panel. Found wiring harness for lid lock was unplugged. Plugged back in harness and checked to make sure was secure. Customer claimed they had just washed a rug prior too so maybe excess tub movement caused the issue."
Kevin M.
REFRIGERATOR SAMSUNG RF217ACPN/XAA Ff section not going into def properly needs def bimetal heater and ff fan assy; ordrng 1 DA47-00243K (BI METAL) and 1 DA47-00244B (DEF HEATER) and 1 DA97-11823A (FF FAN ASSY)
Kevin M.
REFRIGERATOR MAYTAG MFW2055FRZ00 Rails on freezer door is jamming up and door gasket isnÕt sealing proper; ordrng 1 W10460611 (gasket-fip) and 1 WPW10397636 (slide) and 1 w10397635 (slide)
Kevin M.
REFRIGERATOR FRIGIDAIRE MRS26LGJB3 "Water valve not opening up to dispenser could not diagnose humming sound customer was hearing at this time instructed customer to record if possible; ordrng 1 218832401 (valve,water) and 1 218859701 (valve,water)"
Kevin S.
REFRIGERATOR FRIGIDAIRE LFFH20F3QM0 "Replaced parts, made sure unit was on and cooling. Set control to 4, told customer to monitor before placing a bunch of food in. Unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2740PSBA Defrost heater in ice room is not defrosting the ice room EVAP coil; rqstng P&A on 1 5303918810 ( IMETAL) and 1 DEFHEaTER (DEF HEATER FOR THE ICE ROOM EVAP COIL)
Kevin M.
REFRIGERATOR FRIGIDAIRE FFHB2750TS5 Adjusted the fill to the ice maker ice cubes were smaller than normal and checks ok
Brad A.
WASHER LG WM2501HVA "Unit has power issues also, customer would not like to repair.
Kevin M.
REFRIGERATOR KENMORE 106.5707179 Installed new door gasket and checks ok
Brad A.
WASHER HAIER HLPW028BXW "Found drain pump not turning with proper voltage is applied, needs new drain pump. Ordered pump.; ordrng 1 WH23X27419 (washing machine drai)"
Kevin M.
REFRIGERATOR KITCHENAID WRV986FDEM01 Installed new gasket and unit checks ok
Brad A.
DISHWASHER GE GSD3400G00WW "Found lower rack wheel fallen off and tub seal out of position, replaced wheel back on rack and adjusted tub seal, unit checks ok. Jackie will be out of the office until July 9th for estimate approval. ; schdld next appmnt for 7/9 TUE !"
Kevin M.
REFRIGERATOR GE PDS22MFSAWW Unit is working fine at this time but liner of unit seems to be frozen between ff section and FZ section
Brad A.
WASHER GE GTW460ASJ6WW "Found gearcase leaking oil, found agitator stripped, found actuator not shifting properly. Ordered agitator, gearcase, and actuator. Two hours upon return. Manufactured 2/2017Unit located in basement; rqstng P&A on 1 UNKNOWN (GEARCASE) and 1 UNKNOWN (ACTUATOR ) and 1 UNKNOWN (AGITATOR )"
Brad A.
REFRIGERATOR SAMSUNG RS263TDBP/XAA "Found unit cooling properly, tech from another company previously asked them to unplug the unit due to no cooling issue. The unit was plugged in for less than 24 hours before I arrived. User interface was set to store setting, I reset to normal operation. Unit checks ok.100mdkm authorization number for service call."
Brad A.
WASHER ELECTROLUX EFLW317TIW1 "Found shock pin slid out of shock, adjusted pin, pushed back in and made sure that it clicked into place. Unit checks ok."
Brad A.
WASHER WHIRLPOOL LSQ9110KQ1 "Found console loose, tightened console, unit checks ok."
Brad A.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Installed hinge parts, door is working properly, all operations check ok."
Brad A.
REFRIGERATOR SAMSUNG RF23J9011SR "Installed new ICEMAKER kit, unit is working properly."
Brad A.
REFRIGERATOR SAMSUNG RF25HMEDBSR "Installed new ICEMAKER kit, unit checks ok."
Tim R.
DRYER WHIRLPOOL LG5801XPW0 Checked unit over found that the unit was working properly. Checks ok
Tim R.
DISHWASHER FRIGIDAIRE FGID2466QF7A Checked unit over found that the float switch was stuck and not allowing it to start and fill. Checks ok
Tim R.
DRYER MAYTAG MEDC215EW0 "Checked unit over found blown thermal fuse and shorted timer. Replaced fuse and timer ok. ; used 1 3392519 (FUSE), and 1 W10185982 (TIMER) from stock"
Tim R.
RANGE FRIGIDAIRE n/a Checked unit over found that the unit needs new control due to not reaching correct temperatures. Unit 15-20 years old in kitchen and model number melted off. no repair.
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 Replaced bi metal and timer. Checks ok; pckd up 1 241705102 (timer-defrost) and 1 5303918634 (thermostat kit)
Tim R.
WASHER WHIRLPOOL WTW5540SQ0 No cold water coming to the washer. Customer needs to call a plumber.
Tim R.
WASHER WHIRLPOOL WTW4800XQ4 Checked unit over found that the unit needs new belt and transmission due to broke transmission. No repair
Tim R.
WASHER SAMSUNG WF220ANW/XAA Checks unit over found no power going to drain pump and unit binding up in spin cycle. Needs tub and control. Unit is 10 years old and in poor condition in laundry room. Not worth repairing; rqstng P&A on 1 DC92-00301J (CONTROL) and 1 DC97-15871B (SPIN BASKET) and 1 DC97-15909B (FRONT TUB) and 1 DC97-15931A (REAR TUB)
Tim R.
DRYER MAYTAG MEDX6STBW1 Replaced blown thermal fuse. Checked ok. 145368 auth# given by Dan at Aaron. Betsy OKÕd repair.; used 1 3392519 (FUSE) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FRT18P6BSBO Checked unit over found partial frost pattern on evaporator needs sealed system work. No repair.
Tim R.
MICROWAVE WHIRLPOOL WML55011H52 Checked unit over and found that wiring harness between door and frame was not connected properly keeping vent fan from working all the time. Thanks connection checks OK
Steve M.
REFRIGERATOR SAMSUNG RF30KMEDBSG/AA Freezer section is not cooling. Absolutely no frost on freezer evaporator although it is cool to touch. Need to install dye dryer. 3 yrs old kitchen.; saved tckt
Tim R.
DRYER HOTPOINT HTX21EASK0WW replaced knob and thermostat. Checks ok. All good.; pckd up 1 WE03X25285 (knob main asm) and 1 WE04X25201 (inlet thermostat)
Tim R.
DRYER - ELECTRIC WHIRLPOOL WED5000DW2 Checked unit over found that the unit was working good but customer had venting issues and us taking more then one cycle to dry.
Tim R.
DRYER - ELECTRIC SAMSUNG DV42H5200E Arrived and found that warren tech had dispatched us out on a Samsung dryer and the unit in the home was an LG told customer to call warren tech to get it resolved. Billing for trip.
Tim R.
WASHER GE WCVH6400J0WW Checked unit over found that the hoses were not hooked up correctly at the valves. Labeled incorrectly.
Tim R.
OVEN BOSCH HBL8751UCC/01 Checked unit over found bad connection on control. Fixed connection. Customer having issues with microwave. Instructed her to call vendor.
Steve G.
DRYER GE GTD33EASK0WW "Customer states that another company was out and changed out the the thermostat. Did check inside temp and only went to 203 and unit did cycled, but did cycle too fast. Took off the vent and check the dryer duct work and was clear. The front of the unit below the door was hotter then the back cover. Mike techline ; ordrd 1 GEWE04X25194 (FUSE) and 1 GEWE04X25196 (FUSE)"
Steve G.
REFRIGERATOR FRIGIDAIRE FFFH17F2QWA Customer states that she has ice build up. Customer needs gasket; ordrd 1 5304505529 (gasket)
Steve M.
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Installed new start device. Refrigerator is operating OK
Steve M.
RANGE GE JB256DM1WW Call tech line checked all electrical components and voltage readings at the stove. Still have a voltage drop from household wiring
Steve G.
REFRIGERATOR LG LFXC24726S/03 Customer does want to go ahead with repair please order a fill guy; ordrng 1 MEA63570501 (FILL )
Steve M.
DISHWASHER MAYTAG MDB8969SDE3 Installed new console assembly. Unit operating ok
Steve M.
REFRIGERATOR WHIRLPOOL WRX735SDBM Install new gaskets doors are both sealing properlyFour years old located in kitchen
Steve G.
REFRIGERATOR FRIGIDAIRE FFHB2740PSCA Customer states that another company was out about 6 months ago. Tech noticed ice build up where the new air handler was. ; rqstng P&A on 1 243297606 (ice maker) and 1 5303918784 (air handler housin) and 1 5303918860 (FILL TUBE) and 1 5304493604 (fan & gasket kit)
Steve M.
REFRIGERATOR SAMSUNG RF263TEAESG 4150556711Customer is not happy with the temperature in the refrigerator. Removed fresh food evaporator frost pattern looked good no excess frost building up. Checked temperature of incoming air at 23¡. No food product was in the unit. Called Samsung advise me to check to make sure leak kit was installed. Remove rear cover installed new leak kit that was previously installed by prior service Company. Refrigerator has had evaporator cover replaced. Leak kit installed. Defrost sensor installed. Main control board installed.; used 1 DA82-01415A (LEAK KIT) from stock
Steve G.
REFRIGERATOR SAMSUNG RD28K9380SG/AA 02 Customer has frost build up inside the the ice room. Thawed out the ice room. Customer did have the new ice maker and clips. Tech did seal up the whole ice room. ; ordrng 1 DA81-05595ATS (SEALANT.)
Steve G.
WASHER SAMSUNG WF45H6300AG/A2 01 "Customer states that the unit is not spinning. Did hear that the lock did have some noises, did installed new lock and unit still did not spin. Customer needs lock and main board. Customer is not going to repair the unit."
Shaun S.
DRYER SAMSUNG DV209AEW/XAA "Found unit is need of new thermistor, giving a tO error code ; ordrng 1 DC32-00007A (thermistor)"
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 09 "Customer states that the unit is leaking. Found the leaking coming from the refrigerator section drain line. Try to flush out the line, was not able to run a snake thru the unit. The drainline was clog and not to open up the drain line. Unit can not be repaired due to the drain line pinched or shift of insulation."
Steve G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA 03 Customer states that the ice maker has some frost on the bottom of the ice maker. Did advise the customer that that was normal because of the heat from the heater and the then the humidity moisture freezes over.
Shaun S.
WASHER LG WM2350HRC Customer canceled call tried to explain to them the first Time that the door seal is not causing the odor issue that customer is having unit needs multiple clean cycles ran through it to get unit cleaned or unit will have to be disassembled and cleaned to clear odor issue
Steve G.
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA 13 Customer states that the unit is not getting water or ice. Found that that the unit is not getting water from the house. House plumbing issue.
Steve G.
WASHER LG WT7200CV "Customer states that every load the unit is out of balance, the problems happens more and more often. She also stated that the unit is dripping water into the tube when not in use. Installed new main board, support rods and water valve. Cycle. "
Shaun S.
DISHWASHER GE GDT695SMJ2ES Upon arrival found that unit has proper 120v to unit but will not come on and run believe dishwasher has a bad main board; ordrng 1 MAINBOARD
Shaun S.
WASHER GE GLWN2800D2WS "Upon arrival found that unit was off balance and motor was out of place tech able to repair unit, ran and tested with front of and customer present, unit checks ok"
Shaun S.
WASHER HOTPOINT HTWP1400F1WW "Removed and replaced suspension rods on unit, ran and checked out, unit checks ok"
Shaun S.
DISHWASHER SAMSUNG DMT400RHS/XAA "Removed and replaced drain pump on unit, ran and checked out, unit checks ok"
Shaun S.
DRYER SAMSUNG DV50K8600EV/A3 "Removed and replaced parts listed ran and checked out, unit checks ok"
Shaun S.
DISHWASHER WESTINGHOUSE n/a Upon arrival found that customer didnÕt have a water source going to dishwasher so unit will not run notified homeowner. Model and serial tag missing from unit
Kevin S.
DRYER ELECTROLUX EIMED55IIW2 "Customer claims since last heating element was installed clothes are not getting dried properly. No error codes since the last element was put on. Customer primarily uses sense dry settings like Normal and Mixed Load etc. Verified heating and tumbling and checked vent hose and outside vent ok. Opened up unit, checked to make sure there was no loose connections. Put unit into diagnostics, read 5 prior error codes including an E91 communication error and the remaining were EF2 errors sensor control. Went through each test on diagnostics including sensor test. It will read either 1111 or 8888. Upon test wet my fingers and the control switched to the 8888 so thats working properly. Called techline explained everything, gentleman recommended problem leaning towards the main pcb. Gave estimate for repair for customer they are going to think about it. Saved prior as estimate."
Shaun S.
WASHER WHIRLPOOL LSG9544KQ0 "Upon arrival found that lid switch was defective, removed and replaced lid switch, unit checks ok ; used 1 3949247V (LID SWITCH) from stock"
Kevin S.
REFRIGERATOR FRIGIDAIRE FFTR1814QB0 "Replaced parts as needed, put in new door seal, wiped away any frost or water debris. Checked with light, made sure unit appears to be sealing ok."
Kevin S.
DRYER WHIRLPOOL GEW9200LW1 Hen running unit is making some louder thumping noises due to flat spots on roller and the idler pulley needs replaced. ; rqstng P&A on 1 W10837240 (bracket) and 4 WPW10314173 (support)s and 1 WPW10359271 (shaft) and 1 WPW10359272 (shaft)
Kevin S.
REFRIGERATOR AMANA ASD2575BRW01 "Ice bucket had not been seated in correctly. Removed and inspected, held in door switch while hitting dispenser paddle on both cubed then crushed functions to make sure solenoid was engaging and auger motor. Reseat the ice bucket, ran multiple cycles back and forth between crushed and cubed, dispensed ok. Unit checks ok."
Kevin M.
REFRIGERATOR GE GFD28GSLESS Installed parts and tubing is frozen in the door tech line said door needs replaced; ordrng 1 WR78X26435 (ps ff lh disp door s)
Kevin S.
REFRIGERATOR MAYTAG MFX2570AEM4 "Manually cycled icemaker no water fill. Replace icemaker with new kit, had to change out whole wiring harness. Manually cycled new icemaker by shorting T and H and unit did fill this time. Unit checks ok.; used 1 W10882923 (IMK) from stock"
Kevin M.
REFRIGERATOR WHIRLPOOL ED27DQXDN01 Installed new water valve and instructed cust about supply line
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Main brd not communicating properly ; ordrng 1 W11043763 (cntrl-elec)
Kevin S.
WASHER MAYTAG MVWX655DW1 "Replaced washplate. Put unit into diagnostics mode, unit checks ok."
Kevin M.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 DISP door is missing ; ordrng 1 240563631 (DISP MODULE)
Kevin M.
REFRIGERATOR SAMSUNG RF23J9011SG/AA Home was empty unit was unplugged instructed cust could not diagnose problem without being plugged in for at 24 hrs ahead of time but cust said the ice maker was worked on by Geek Squad so I plugged in unit in to check unit the best I could I heard a hissing sound from the ice maker which could be a refrigerant leak from the tubing but instructed them to call geek squad back out I spoke to Shelby about this situation
Kevin S.
DRYER SAMSUNG DV365ETBGWR/A3 "Replaced pcb, ran unit in a time dry high heat mode. Unit checks ok."
Brad A.
WASHER WHIRLPOOL WFW8300SW02 Found control board not sending proper voltage to door lock. Needs main control board. Ordered board.; ordrng 1 WPW10205839 (cntrl-elec)
Kevin M.
REFRIGERATOR GE TBX21MAXFRWW Unit need new compressor and EVAP coil not available called Tracy at AHS-107TNRL
Brad A.
DISHWASHER WHIRLPOOL WDF520PADM6 Found unit leaking due to overfilling with water. Found overflow switch not closing properly. Ordered new switch.; ordrng 1 WPW10195039 (float switch)
Brad A.
RANGE LG LDG3036ST/01 Found igniter not drawing proper voltage to open gas valve. Ordered new igniter.; ordrng 1 MEE61841401 (IGNITER )
Kevin M.
REFRIGERATOR SAMSUNG RS267LASH/XAA Unit needs new ff fan assy and def heater cust declined repair
Brad A.
WASHER GE WJRE5550H1WW "Unit will not spin, found mode shifter out of ohm value. Needs mode shifter. Extra labor is needed for this job; rqstng P&A on 1 WH38X10017 (washing machine shaf)"
Brad A.
REFRIGERATOR SAMSUNG RF4267HARS/XAA Found water leaking from ff section. Installed new leak kit. Unit checks ok.; used 1 DA82-01415A (LEAK KIT) from stock
Brad A.
WASHER WHIRLPOOL LSQ9110KQ1 "Installed new lid lock, unit is spinning and draining properly. Checks ok. Please mail customer receipt."
Brad A.
DISHWASHER GE GSD4200J00CC "Installed new motor and solenoid, unit is draining properly. All operations test ok."
Brad A.
MICROWAVE SAMSUNG ME20H705MSS "Installed new transformer, magnetron, and mounting bolts. Unit is heating properly. Checks ok."
Tim R.
WASHER SAMSUNG WA50F9A8DSW/A2 Checked unit over found that the unit wasnÍt displaying correctly found that the connection on control had broke. Fixed wire connection. Checks okBilling purposes only-
Tim R.
DISHWASHER FRIGIDAIRE FDB1050REM4 Checked unit over found shorted wire feeding unit. Checks ok.
Tim R.
DRYER SAMSUNG DV45H7000EW/A2 Checked unit over found shorted heater. Replaced heater. Checks ok; used 1 DC97-14486A (ELEMENT) from stock
Tim R.
DRYER MAYTAG MED5100DW0 Checked unit over found that the dryer was functioning properly. Issues with the vent.
Tim R.
DISHWASHER KENMORE 665.13423K701 Cleared out trash in side drain pump and at the end of the drain hose and garbage disposal. Checks ok. ; used 1 W10348269 (DRAIN PUMP) from stock
Tim R.
REFRIGERATOR FRIGIDAIRE FFTR1814TW8 Fixed bad connection on compressor checks OK
Tim R.
OVEN KENMORE 790.9220201 Checked unit over found that the main control was shorted out and was not sending any power to the bake element bake element tested OK. Unit needs new control. Called and left a message for Tara about repair.
Tim R.
DRYER WHIRLPOOL WED49STBW0 Replaced thermal fuse. Checks ok; used 1 3392519 (FUSE) from stock
Tim R.
WASHER LG WM2301HW "Checked unit over found that the bearings in the tub were dragging and tub leaking from front where door bellow mounts. Needs door bellow and tub assembley. Unit is 10 years old in poor condition. Laundry room. Not worth repairing.; rqstng P&A on 1 3045ER0048J (REAR TUB) and 1 3045ER1017A (INNER TUB) and 1 3550ER0004F (FRONT TUB) and 1 4434ER0002A (SHAFT) and 1 4986ER0004F (DOOR BOOT), states that autho needed"
Tim R.
HOME COOKING ELE FRIGIDAIRE FFEF3016TSC Checks attached door handle. Checks ok
Tim R.
DRYER MAYTAG MGD9700SQO Replaced gas valve. Checks ok.; pckd up 1 279834 (2 coil gas valve set)
Tim R.
DISHWASHER SAMSUNG DW80F00UTS/AA Checked unit over found that motor was leaking. Need new pump assembly. No repair.
Tim R.
WASHER SAMSUNG WF350ANW/XAA Unit needs new tub assembly. No repair. Due to cost.
Tim R.
DRYER - ELECTRIC SAMSUNG DV45H7000EW/A2 Replaced idler. Checks ok; used 1 DC93-00634A (IDLER PULLEY) from stock
Tim R.
DISHWASHER WHIRLPOOL DU1055XTVB0 Replaced chopper. Checks ok
Steve M.
REFRIGERATOR SAMSUNG RF263AERS/XAA Installed new flipper assembly
Steve M.
REFRIGERATOR KITCHEN AID KRSC503ESS00 Freezer not cooling properly. Unit is short cycling not able to reach temp.Need main control and user interface.Customer is going to check prices of a new unit
Tim R.
WASHER MAYTAG MVWB835DW0 "Bearings have completely seized up in the tub. Needs new inner and outer tub along with gear case. Unit wonÍt fill with water or run through cycle. Needs control also not worth repair.; rqstng P&A on 1 W10512161 (tub asm) and 1 W10811956 (GEARCASE) and 1 W10902814 (washplate) and 1 W11100602 (cntrl-elec), states that autho needed"
Steve M.
FREEZER SAMSUNG RF260BEAEBC/AA Customer had lost food in freezer section. Performed factory reset. Ran through diagnostics and unit checks out OK7 yrs old kitchen.
Steve M.
REFRIGERATOR MAYTAG MFT2776DEM02 Fridge is not cooling. Comp relay keeps kicking out. Display board needs replaced at the same time for software changes.Customer declined repair
Steve M.
WASHER MAYTAG WTW4800BQ1 "Washer will not spin the clothes out. Found shifter fault error codes. Cam assembly is worn and damaged shifter. Installed new cam and shifter. Washer running ok.; used 1 W10721967 (SPLUTCH), and 1 W10913953 (ACTUATOR) from stock"
Steve M.
DISHWASHER KITCHENAID KDTE334GBS0 Dishwasher is not filling with water. Found faulty float switch. Installed new switch. Operating ok.; used 1 W10195039 (FLOAT SWITCH) from stock
Steve M.
RANGE FRIGIDAIRE FPEF3081KFC F10 error code. Run away temp. Installed new temp probe. Test cycled oven. Unit is heating properly.; pckd up 1 316490003 (probe)
Steve G.
REFRIGERATOR FRIGIDAIRE FFSS26D8RS0 Customer states that the lettering on the display is rub off and that the plastic behind the overlay is crack and sticking thru the overlay. Installed new cover assy and over lay. Test ok
Steve M.
DRYER WHIRLPOOL WED7500GC0 Door seal will not stay attached ; ordrd 1 WPW10354795 (seal-door)
Steve G.
REFRIGERATOR WHIRLPOOL ED5KVEXVB07 Customer states that the refrigerator section was hot. Found small amount of ice build up around the damper door. Thawed out. Test ok.
Steve G.
REFRIGERATOR FRIGIDAIRE FFSS2314QSAA Customer states that the ice maker is not making ice. Installed new icemaker cycled unit test OK; pckd up 1 241798224 (ice maker)
Steve M.
OVEN GE JB640DR5BB Far left control arching internally. Left front burner infinite switch needs replaced 7 yrs old kitchen.; ordrng 1 WB24T10146 (LF INFINITE SWITCH.)
Steve G.
REFRIGERATOR LG LFXC24726S/03 Customer needs a water guide. Customer is going to repair himself
Steve M.
ICE MACHINE SCOTSMAN n/a Icemaker needs serviced and cleaned; ordrd 3 W11179302 (ICE CLEANER)s
Steve G.
WASHER BOSCH WFMC5440UC/15 Installed new drain pump. Cycled unit test ok
Steve G.
REFRIGERATOR KITCHENAID KSCS25FTSS01 Install new ice container ice door chute door cover assembly and install new ice door motor cycle unit test OK
Shaun S.
REFRIGERATOR MAYTAG MFX2570AEM4 "Upon arrival found that unit was operating normally, tech cycled imk through check water dispenser checked filter and water valve, unit all checks ok upon techs departure"
Steve G.
OVEN KENMORE 790.974538 Customer states that the unit is not baking. Found that the main board is bad. ; ordrd 1 316352207 (overlay) and 1 316462807 (controller)
Shaun S.
REFRIGERATOR WHIRLPOOL ED22QFXHW00 "Upon arrival found no issue with water line freezing up , was able to disp water and ice from unit with no issue unit at this time checks ok"
Steve G.
REFRIGERATOR SAMSUNG RS2555SL/XAA "Customer states that the refrigerator section is not cooling. Customer did thaw out the unit where I has been building up. Unit is in the kitchen approx 8-10 yrs old.When parts come in the customer has to unplug the unit and remove the unit from the hole. ; rqstng P&A on 1 1111 (EVAP MOTOR REFRIGERATOR SECTION) and 1 2222 (MAIN BOARD), ordrng 1 3333 (HEATER. REFRIGERATOR )"
Steve G.
REFRIGERATOR SAMSUNG RF28K9070SR/AA 02 Customer states that the ice maker has build up . Thawed out and installed new ice maker and clips. Sealed up the ice room. Cycled. ; ordrng 1 DA81-05595ATS (SEALANT) and 1 DA82-02367ATS (CLIPS) and 1 DA97-15217DTS (ICE MAKER )
Steve G.
REFRIGERATOR FRIGIDAIRE FGHS2655PF2 Customer states that the unit is not dispensing ice. Installed new auger motor. Cycled. ; ordrng 1 242221501TS (AUGER MOTOR)
Shaun S.
DISHWASHER FRIGIDAIRE FGID2466QF4A "Found unit has 120 v to unit but wonÍt power up do to a bad main board, gave customer est, declines repairs at this time"
Shaun S.
WASHER SAMSUNG WF42H5200AW/A2 "Upon arrival found that unit is not draining water, found that clean out was clogged with hair and lint, cleaned out drain, ran nand ch caked ouand, unit checks ok"
Shaun S.
DISHWASHER MAYTAG MDB7709AWS2 Unit needs a new control panel; ordrng 1 W10810424 (panel-cntl)
Shaun S.
WASHER KENMORE 417.440723 "Found unit is in need of a new drain pump, blade on end of pump is broken off not moving any waterWill need to call customer back in morning with est"
Shaun S.
REFRIGERATOR WHIRLPOOL WRT111SFDW03 "Upon arrival found that unit is in need of new top hinge and freezer door, hinge has come loose and rounded out to of the door causing door to sag and not seal properly need to give Est to landlord; saved tckt"
Kevin S.
WASHER SPEED QUEEN AWNE9RSN115TW01 "Unit will not drain or spin out ERL1 non fatal lid lock error. Upon opening up unit found wire connector loose from lid lock switch itself. Reinserted, checked for tightness. Went ahead added little electrical tape to hold in place just in case vibration works itself loose. Checked unit is now locking and will drain and spin. Tested lock and unlock a few times. Called customer and explained situation, if problem persists will order new lid lock assembly"
Shaun S.
DISHWASHER KITCHENAID KDFE104DSS1 Upon arrival an unit through diag testing and found that unit has a bad wash motor on u it will need to be replaced ; ordrng 1 SUMP ASSM
Kevin S.
REFRIGERATOR SAMSUNG RF24FSEDBSR Removed shelving and evap cover. Drilled 2 small holes on each end of the crack in lining. Used some adhesive and then taped over with foil tape. Changed out thermistor and evap cover. Unit is running and cooling ok.
Shaun S.
DRYER WHIRLPOOL GEW9250PW0 "Upon arrival and running test on unit determine that unit has a defective thermistor, needs replaced ; ordrng 1 THERMISTER"
Shaun S.
REFRIGERATOR KENMORE 106.525591 "Upon arrival found that optic ye is not working on unit causing imk not to cycle through and produce ice, customer to contact AHS for new dispatch for new repair"
Kevin S.
WASHER SPEED QUEEN AWN432SP113TW04 "Replaced parts, checked unit in normal, extra large load. Unit filled, agitated, drain and spun without issue. No leaks around water valve nor inlet. Unit checks ok. Advised customer."
Kevin S.
OVEN FRIGIDAIRE FPGH3077RFF "Customer was noting about noises and smells... explained when new units may have a slight odor at first and may pop, thump, or crack to thermodynamics. Customer had unit already preheated when working on frig. No noticeable sounds from either of us at this time. Customer concerned about heat coming from back explained that is the vent and is perfectly normal. Unit checks ok, told customer just use it and let it run a few heat cycles should be fine."
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Called tech Line Garret & Kesha file 7725246401 Talked to JK harness broke in cabinet instruct cust relations 800-253-1301 unit non repairable do to wiring broken into cabinet per tech line
Kevin M.
FREEZER FRIGIDAIRE FFFH20F2QWC Unit checks out ok temp was at -1 degree
Kevin S.
DBL WALL OVEN SAMSUNG n/a "Upon arrival customer claims oven door on top was not closing properly. Checked the function of both doors are opening and closing exactly the same. If you release the door, yes it will not be enough to trip the door switch. I took some video of the issue, you barely have to,touch the door then it will finally trip the switch shutting off the light. Went ahead and removed top door and unhook wire harness.... then reseated the door, same resolve. Checked and loosen screws around the latch and retightened. Still same result. There is nothing else to adjust on the oven or door itself left. Customer had contractor put in, i noted to customer and took video if you look at both sides of unit, the framing of the wall oven is not seated perfectly flush halfway up and the whole unit sits partially forward. They had cut a trim pice the width of the unit and about 1/8î thickness and placed behind but atop of unit. If they cut or adjust this trim piece the whole unit wil
Kevin M.
REFRIGERATOR LG LSXS22423S/00 IMK is locked up cust to think it over
Kevin S.
WASHER GE GTW750CPL0DG "Unit was sitting with water in the tub, customer remove some water, finished removing with shop vac. Drain pump has voltage and appears to just hum. Removed drain pump, no blockages in hose or from tub, disassemble drain pump still no blockage. Ohmed out drain pump at 13.9 ohms tech sheet says 13.2. ; ordrng 1 WH23X27574 (DRAIN PUMP)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Installed new cont brd and EVAP fan motor
Kevin M.
REFRIGERATOR FRIGIDAIRE LGHB2867PF7A Water Filter stuck into the filter housing; ordrng 1 241983816 (housing-water filt) and 1 241998302 (FILTER HOUSING) and 1 242009601 (base-water filter)
Kevin M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Purchase date 10-3-18 DISP sticking open & closed at times ordering new DISP; ordrng 1 W11122874 (door-ice)
Brad A.
WASHER GE GTWN2800D0WW Customer claims unit is making loud noises in spin cycle. Suggested shocks for unit. Customer does not want to repair.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIDB00 IMk is not advancing ; ordrng 1 W10873791 (icemaker)
Brad A.
WASHER MAYTAG MVWC565FW0 "Installed new drive hub kit, unit is working properly."
Kevin M.
REFRIGERATOR SAMSUNG RS25H5111WW/AA Kitchen 4 yrs old error code 22E needs new FF fan assy; ordrng 1 DA97-08724N (EVAP FAN ASSY)
Brad A.
MICROWAVE WHIRLPOOL WMH32519CT0 "Installed control panel and main board, unit is working properly. Checks ok."