Near Middletown, OH 45044
Sam
Job Details:
11/25/2020
DISHWASHER FRIGIDAIRE FBD2400KW12B
Inspected unit and found the spray arm had come off and melted by the heater. Ordering parts.; ordrng 1 154825001 (Heater) and 1 5304518927 (Spray arm) and 1 154335201 (Nut)
Near Carlisle, OH 45005
Sam
Job Details:
11/25/2020
DISHWASHER GE GSD3300K55BB
Inspected the unit could get not get it to fill with water or drain the small amount of water in the unit. Ordering parts; ordrng 1 WD21X10476 (Timer) and 1 WD15X22015 (Water valve) and 1 WD21X10268 (Solenoid)
Near Springboro, OH 45066
Sam
Job Details:
11/25/2020
DISHWASHER GE GDT695SMJES
Spoke with electrician about the connection to the dishwasher and the breaker passed and they connected the dishwasher to multiple junction box and the unit is still tripped each breaker. Faulty wiring in the unit is causing it to sporadically trip the breaker. Ordering electrical circuit.; rqstng P&A on 1 WD21X24901 (Control) and 1 WD21X24096 (Wire harness) and 1 WD21X26122 (Wire harness dc) and 1 WD21X10490 (Latch) and 1 WD21X23559 (Jumper harness) and 1 WD21X23462 (Electric panel)
Near Centerville, OH 45459
Sam
Job Details:
11/25/2020
DISHWASHER FRIGIDAIRE FDB4315LFC0
Upon arrival the customer had the unit running through a cycle and was almost completed. The HD code was displayed. HD is for heat delay due to the water temp not being over or at 120 degrees. I advised the customer they could run the hot water at the sink for about a min before running a wash cycle and that will help avoid the HD code. Ordering soap and rinse aid dispenser.; rqstng P&A on 1 5304507354 (Dispenser) and 1 154290204 (Thermistat)
Near Dayton, OH 45459
Kevin
Job Details:
11/25/2020
REFRIGERATOR SAMSUNG RF25HMEDBBC/AA
Error code shows ff fan assy and sensor needs ; ordrng 1 DA32-10104NPW (Sencors) and 1 DA97-13757APW (Ff fan assy)
Near Trotwood, OH 45426
Kevin
Job Details:
11/25/2020
UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0
EVAP fan motor is locked up ; ordrng 1 5304523741 (EVAP fan motor)
Near Greenville, OH 45331
Kevin
Job Details:
11/25/2020
REFRIGERATOR FRIGIDAIRE FG4H2272UF
"Upon arrival unit was cooling in fresh food section at 40F and freezer measure 67F. Removed drawers, door, evap cover. All lights fans etc running, no frost on freezer evap. Called techline, had the, run me through some tests and force mode. Unit is not getting any frost, tech says its a sealed system issue, pic attached. The refrigerator is only aound one month out of warranty. Tech gave me a case number #84093563. "
Near Springfield, OH 45503
Brad Anders
Job Details:
11/25/2020
REFRIGERATOR BO SAMSUNG RF263BEAESR/AA
"Found ff ice room frozen up, found water leaking on ff floor, ice build up behind ff evaporator cover. Unit needs icemaker repair kit, ice bucket, leak kit, and ff evaporator cover. Located in the kitchen, manufactured 1/2016.; rqstng P&A on 1 Unknown (Leak kit) and 1 Unknown (FF evaporator cover), ordrng 1 Unknown (FF ice container), rqstng P&A on 1 DA82-02697A (ICEMAKER kit)"
Near Dayton, OH 45458
Tim
Job Details:
11/24/2020
DRYER LG DLEX7900BE
Adjusted door hinge. Checks OK
Near Dayton, OH 45458
Tim
Job Details:
11/24/2020
WASHER LG WT7300CV
"Instructed customer to run cleaning tablets through unit and keep lid open. Told him the only other option is removing the tub and cleaning and hed be responsible for paying for that cause LG wont cover it. Tightened down agitator, checks ok"
Near Miamisburg, OH 45342
Tim
Job Details:
11/24/2020
DRYER SAMSUNG DV45H7000EWIA2
Replaced right rear roller and shaft due to being worn out. Checks ok; used 1 DC97-16782A (ROLLER) from stock
Near West Carrollton, OH 45449
Tim
Job Details:
11/24/2020
REFRIGERATOR SAMSUNG RF4287HARS
Replaced shorted icemaker. Checks ok; used 1 DA97-07365G (Ice maker) from stock
Near Miamisburg, OH 45342
Tim
Job Details:
11/24/2020
DISHWASHER GE PDT715SMN0ES
Check unit over found that the wire for the heater had come off reinstall the wire ran unit through diagnostics test heater was turning on and functioning properly. For some reason the unit continues to act up over the next few days we will need to order a new control board
Near West Chester Township, OH 45069
Steve G
Job Details:
11/24/2020
REFRIGERATOR SAMSUNG RF22M9581SR/AA
"Customer has already have the latest upgrade kit. Found ice wedge between ice maker, ice room wall and container. Removed ice build up. Cycled."
Near Mason, OH 45040
Steve G
Job Details:
11/24/2020
DISHWASHER GE GDP6455SYN3F2
;found the drain line was pinched. Freed up. Cycled.
Near Mason, OH 45040
Steve G
Job Details:
11/24/2020
REFRIGERATOR FRIGIDAIRE LGHD2369TF7
Install new main board gasket and air tower cycled unit test
Near Dayton, OH 45415
Shawn H
Job Details:
11/24/2020
DRYER WHIRLPOOL WED4815EW1
Unit is 2 years old in basement. Upon arrival found unit wont start. Checked for voltage to unit. Do not have proper voltage. Inspected rest of unit. Heater and all thermals are good. No short to ground. Found breaker not fully set. Reset breaker and it held. Ran unit to test. Unit started heating fine with no issues. Issue is with breaker. Advised customer and called warranty to inform.
Near Englewood, OH 45322
Shawn H
Job Details:
11/24/2020
REFRIGERATOR FRIGIDAIRE FFHB2740PSEA
Installed all provided parts and ran to test. All ok. Unit is functioning as it should.
Near Englewood, OH 45322
Shawn H
Job Details:
11/24/2020
DRYER MAYTAG MEDB850YW0
"Upon arrival customer stated that unit makes a squeal noise when tumbling. Ran unit to test. Noise is coming from idler. Removed drum to inspect. Found idler jammed up with lint causing it to squeal. Cleared unit of lint, reassembled and ran to test. No more noise. All ok. Please mail out receipt."
Near Vandalia, OH 45377
Shaun S
Job Details:
11/24/2020
DRYER MAYTAG LSE1000
"Removed and replaced defective blower wheel on unit, ran and checked unit checks ok"
Near Vandalia, OH 45377
Shaun S
Job Details:
11/24/2020
WASHER SAMSUNG WA52M7750AW/A4
"Removed and replaced lid on unit, ran and checked out,, unit checks ok"
Near Dayton, OH 45429
Tim
Job Details:
11/24/2020
DISHWASHER KITCHEN AID KUDC25CHSS
Replaced door switches and adjusted latch. Put unit into wash cycle and let run for 10 mins no issues.
Near Centerville, OH 45429
Tim
Job Details:
11/24/2020
DISHWASHER BOSCH SHS843AF5N/01
Checked unit over found that the unit was filling with water properly and washing properly.
Near Washington Township, OH 45458
Tim
Job Details:
11/24/2020
DOUBLE WALL OVEN GENERAL ELECTRIC PT9800SH8SS
Checked unit over found shorted main control and display causing control to start smoking and no display. Customer doesnt want oven. Shes contacting about replacement
Near Union City, OH 45390
Kevin
Job Details:
11/24/2020
REFRIGERATOR SAMSUNG RF4287HARS/XAA 01
"Customer claims they just bought the unit used off of an individual, the unit was running and cooling at the time. Now its not cooling. The user interface is partially out not able to get any good readings. Plugged in unit to watt/amp,meter. Unit first pulled about 3A then proceeded to drop to .2A Compressor not running, no LED light on inverter board. Called techline, ran through some things, unit needs inverter board. If there are any other issues at hand will have to be dealt with after. Gave estimate for repair to customer."
Near Greenville, OH 45331
Kevin
Job Details:
11/24/2020
WASHER LG WM8100HVA
"Drain pump malfunction, changed with truck stock part. Unit checks ok, no leaks; used 1 4681EA2001T ( Drain pump) from stock"
Near Dayton, OH 45406
Tim
Job Details:
11/24/2020
RANGE KENMORE 790.7423331
No repair
Near Xenia, OH 45385
Kevin
Job Details:
11/24/2020
REFRIGERATOR SAMSUNG RF260BEAESR/AA
Door handle was loose tightened screw & set screw and checks ok
Near Dayton, OH 45432
Kevin
Job Details:
11/24/2020
REFRIGERATOR GE PYE22KELIDS
Loosen the water and got it out for customer
Near Dayton, OH 45406
Kevin
Job Details:
11/24/2020
FREEZER FRIGIDAIRE FFFU20F2VW0
Installed new EVAP fan motor and control board not communicating properly
Near Xenia, OH 45385
Brad Anders
Job Details:
11/24/2020
WASHER WHIRLPOOL W10607427C
"100 deductible collectedFound outlet not putting out any voltage to unit. Unit works properly, customer is contacting HBW to ask for an electrician to come to repair the line."
Near Dayton, OH 45406
Shawn H
Job Details:
11/24/2020
REFRIGERATOR SAMSUNG RF263TEAESR/AA
Installed new hinge. Door no longer pops when opening or closing. All ok.
Near Dayton, OH 45426
Shaun S
Job Details:
11/24/2020
RANGE KENMORE 790.943897
"Removed and replaced eoc on unit, ran and checked out unit checks ok"
Near West Alexandria, OH 45381
Shaun S
Job Details:
11/24/2020
WASHER MAYTAG MVWC415EW1
"Removed and replaced control, ran and tested product, unit checks ok"
Near Springboro, OH 45066
Sam
Job Details:
11/24/2020
DISHWASHER WHIRLPOOL DU1030XTXS3
Inspected the unit and still found gunk and a large amount of soapsuds built up inside the unit while running a wash cycle with no detergent. I demonstrated this to the customer and advise them if they would continue to have to use the fresh tablets to clean the unit as a large amount of soap suds are building up and causing it to leak. I advise the customer they would have to use these tablets for about 30 days before they noticed a leak in going away and the smell in the inside going away. Customer said they would have to run multiple clean cycles for the next 30 days.
Near Clearcreek Township, OH 45066
Sam
Job Details:
11/24/2020
REFRIGERATOR BO SAMSUNG RF28HMEDBSR/AA
Installed ice bin. All checks OK
Near Springboro, OH 45066
Sam
Job Details:
11/24/2020
REFRIGERATOR FRIGIDAIRE FG4H2272UF
Inspected unit and found it had gotten stuck in the icemaker mold and prevented the ice tray from running a cycle. Cleared ice out of ice bin section. Removed icemaker and cleared ice out of mold. Reinstalled icemaker and advise the customer to give it a couple days before it returns to Making ice like normal.
Near Dayton, OH 45458
Sam
Job Details:
11/24/2020
REFRIGERATOR GE TFX22RNA
Inspected unit and found a defective icemaker. It was calling for water longer than it should have and freezing up the ice bin and icemaker.
Near Lebanon, OH 45036
Sam
Job Details:
11/24/2020
DISHWASHER GE GDF630PSM3SS
"Inspected unit and found it filled with water, food and gunk. Ran unit through a drain cycle and could tell the drain pump kicked on and could feel it running when I inspected the underside of the unit. The water did not drain out. I removed the drain line from the garbage disposal and used The wet vac to suck out all the water. The drain line was clogged and I could not get the water out. I advised the customer that they need to contact a plumber and have them clean out the line or replace it. All checks OK"
Near Dayton, OH 45419
Tim
Job Details:
11/24/2020
RANGE WHIRLPOOL WEE730H0DS0
Checked unit over found that the unit would not respond to certain buttons on the touchpad. Unit also would not hold temperature and would not heat up properly. Needs new control LED module for touchpad and touchpad itself. Unit is about 15 years old in the kitchen. AHS is attempting to come up with the parts if they come up with the parts they will email us and let us know.; rqstng P&A on 1 W10728531(BO) (Display) and 1 W10603098(BO) (Led module) and 1 W11050557(BO) (Control)
Near Bellbrook, OH 45305
Tim
Job Details:
11/24/2020
REFRIGERATOR GE DFE28JSKBSS
Unit needs icemaker for the refrigerator and the freezer section.; ordrng 1 WR49X31524 (Ice maker) and 1 ###### (Freezer ice maker)
Near Dayton, OH 45405
Tim
Job Details:
11/24/2020
OVEN FRIGIDAIRE FEB556CET-5B
"Checked unit over found shorted main control and oven sensor. Unit is about 15 to 20 years old in the kitchen white single oven. Parts showing NLA.; rqstng P&A on 1 318010900(Nla) (Control), ordrng 1 316217002(HBW) (Sensor)"
Near Middletown, OH 45044
Steve G
Job Details:
11/24/2020
OVEN SAMSUNG NE59J7630SG/AA 02
Customer states that the unit shuts off and does not start back up. Last time out replaced the main board. ; ordrng 1 DE92-03761Bpw (Board)
Near Beckett Ridge, OH 45069
Steve G
Job Details:
11/24/2020
MICROWAVE GE CVM517P3M2D1
When customer turns on his vent you can hear plastics pieces hitting . ; ordrng 1 Wb26x27040 (Vent fan)
Near Mason, OH 45040
Steve G
Job Details:
11/24/2020
DISHWASHER GE GSD3360K65SS
ordrng 1 Wd15x22015 (Water valve)
Near Mason, OH 45040
Steve G
Job Details:
11/24/2020
DISHWASHER GE GDT605PSM4SS
Unit will not start up. ; saved tckt
Near Dayton, OH 45426
Shawn H
Job Details:
11/24/2020
REFRIGERATOR MAYTAG MFI2269VEM2
Installed new harness and have power to ice maker now. Ice maker wont cycle still. Ice maker is shorted. Went to install new ice maker but it is not correct. Part number is off by one digit. Part was picked wrong. Please reorder ice maker. ; ordrng 1 W1090981 (Icemaker)
Near Franklin, OH 45005
Steve G
Job Details:
11/24/2020
WASHER GENERAL ELECTRIC GFW550SSN0WW
Pulley fell off the motor shaft; ordrng 1 Wh03x29524 (Motor assy)
Near Eaton, OH 45320
Shawn H
Job Details:
11/24/2020
WASHER MAYTAG MAV6200AWW
Upon arrival customer stated that unit stops mid cycle and doesnt advance at times and other times it will. Also unit makes a squeal when unit is braking. Found lid switch sliding back in cabinet keeping it from closing properly. Noise is from brake assembly. Unit needs lid switch and breaker assembly. Customer only wished to repair lid switch at this time. ; ordrng 1 22003804 (Lid switch)
Near Dayton, OH 45415
Shawn H
Job Details:
11/24/2020
DISHWASHER FRIGIDAIRE FGID2466QF4A
Upon arrival found door sweep torn from door. Unable to reattach sweep. Unit needs door sweep. ; ordrng 1 5304500204 (Door sweep)
Near Dayton, OH 45426
Shaun S
Job Details:
11/24/2020
DRYER KENMORE 796.69002
"Upon arrival found that unit has a defective terminal block and power cord, 3 blade straight prong cord ; ordrng 1 Ead60946205 and 1 Dc3-30-5"
Near Dayton, OH 45424
Shaun S
Job Details:
11/24/2020
REFRIGERATOR GE PFSS9PKYASS
Needs new inlet water valve ; ordrng 1 WR57X10091 (Valve)
Near Liberty Township, OH 45044
Sam
Job Details:
11/24/2020
DRYER GE DLSR483EG6WW
Inspected the unit and found that the start and temperature keys not staying connected to the console. Remove the back panel and found the console clips that hold the switches in or cracked. Ordering console and start switch. The unit is nine years old and located in the basement.; rqstng P&A on 1 WE19M1485 (Back assembly) and 1 WE4M412 (Start switch)
Near Greenville, OH 45331
Kevin
Job Details:
11/24/2020
DISHWASHER FRIGIDAIRE FPID2498SF5A
"Upon inspection new door panel the styrofoam was mounted incorrectly and is glued down, can be moved. The foam is in the way of the mounting holes for the door handle. Returning with note in office. Ordering new please check orientation of new door before sending to HHS. Pics attached.; ordrng 1 117495103 (Door skin)"
Near New Madison, OH 45346
Kevin
Job Details:
11/24/2020
DISHWASHER - POR GENERAL ELECTRIC GPT225SGL0WW
"Customer dishwasher not draining, checked sump area for blockages none. Ordering new drain pump. See sticky note.; ordrng 1 WD19X24651 (Drain pump)"
Near Laura, OH 45337
Kevin
Job Details:
11/24/2020
WASHER LG WT7800CW
"Upon removing old user interface assembly the new part is not the same as the old. Took pics, took pic of part number directly off board and looked up via DAP and put that number in. Will return other part.; ordrng 1 EBR85755505 (Pcb assembly pic off actual board)"
Near Dayton, OH 45432
Kevin
Job Details:
11/24/2020
REFRIGERATOR FRIGIDAIRE DFHS2313MFKA
DISP is inter kicking in & out; ordrng 1 242083003 (Disp) and 1 242053503 (Cont brd) and 1 241946813 (Module)
Near Springfield, OH 45505
Brad Anders
Job Details:
11/24/2020
DISHWASHER WHIRLPOOL DU840CWDB3
"100 deductible collectedFound unit leaking from seal from motor, ordered motor assembly and seals. Located in the kitchen, manufactured 2005.; rqstng P&A on 1 W10247394 (Pump assembly) and 1 WP3369037 (Grommet) and 1 3400959 (Clamp) and 1 3369038 (Washer)"
Near Xenia, OH 45385
Brad Anders
Job Details:
11/24/2020
WASHER WHIRLPOOL WTW8500DC0
"Found control not responding properly, found gearcase making noise and washplate stripped. Ordered gearcase, washplate, and control. Located in the laundry room, manufactured 2016.; rqstng P&A on 1 W10811956 (Gearcase) and 1 W10752283 (Washplate) and 1 W10812418 (Control)"
Near Fairborn, OH 45324
Brad Anders
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
"Found ice will not dispense properly, ordered auger motor and ice container. Located in the kitchen, manufactured 2009.; rqstng P&A on 1 W11202789 (Auger motor) and 1 W11244434 (Ice container)"
Near Dayton, OH 45424
Brad Anders
Job Details:
11/24/2020
WASHER WHIRLPOOL WTW6200VW0
"Found wash tub seized to drive shaft, need new outer tub and wash tub. Located in the laundry room, manufactured 2010. Collected 75.00 deductible.; rqstng P&A on 1 W10321522 (Tub) and 1 W10128830 (Outer tub with drive shaft)"
Near Springfield, OH 45502
Brad Anders
Job Details:
11/24/2020
DISHWASHER FRIGIDAIRE FGID2479SF0A
"Found touch pad not responding properly, ordered new console with touchpad. Located in the kitchen, manufactured 3/2018.; rqstng P&A on 1 117512430 (Control panel)"
Near Dayton, OH 45431
Tim
Job Details:
11/23/2020
WASHER SAMSUNG WF45K6500AW/A2
Installed parts. Washer fired up and started to run through the cycle and then completely shut down. Unit shut down as soon as it started to spin. Potentially needs a new motor assembly and possibly a wiring harness. Customer does not want to continue with the repair.
Near Dayton, OH 45419
Tim
Job Details:
11/23/2020
REFRIGERATOR FRIGIDAIRE LGUB2642LF2
Checked unit over found that the unit was not going in the defrost. Unit needs a new main control and defrost thermostat. Refrigerator section was all taken apart by customer. Pictures are attached. Customer wants to think about repair
Near Dayton, OH 45420
Tim
Job Details:
11/23/2020
REFRIGERATOR KITCHEN AID KFIS27CXMS5
Checked unit over found that the icemaker was leaking. Needs new icemaker assembly. Customer will be out of town for 8 weeks and will decide on the repair when he comes home
Near Dayton, OH 45440
Tim
Job Details:
11/23/2020
DISHWASHER GE CDT845P3N1D1
Fixed door latch. Checks ok
Near Dayton, OH 45458
Tim
Job Details:
11/23/2020
DISHWASHER SAMSUNG DW80K7050US
Removed dishwasher and replaced drain hose and mounting bracket. Tested unit checks OK
Near Bellbrook, OH 45305
Tim
Job Details:
11/23/2020
REFRIGERATOR GE PFSS9PKYASS
Cleared frozen drain and installed heater. Replaced icemaker due to heater shorted out. Checks ok; used 1 DA97-07365G (ICE MAKER) from stock
Near Springboro, OH 45066
Tim
Job Details:
11/23/2020
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0
Fixed reed switch. Checks ok
Near Dayton, OH 45459
Tim
Job Details:
11/23/2020
UPRIGHT / CHEST FRIGIDAIRE FFFU20F2VW0
Adjusted switch at the bottom of the door as far out as possible so that would make better contact with the magnet on the door. Tested the unit several times and every time the door closed the light went off. Checks OK if it does continue to act up we will need to replace the reed switch on the bottom of the unit
Near Miamisburg, OH 45342
Tim
Job Details:
11/23/2020
DRYER SAMSUNG DV45H7000EW/A2
Removed and greased rollers. Replaced melted idler. Reassembled unit checked OK; used 1 DC93-00634A (IDLER PULLEY) from stock
Near Dayton, OH 45459
Tim
Job Details:
11/23/2020
RANGE - ELECTRIC FRIGIDAIRE PLES399ECC
Replaced oven sensor. Checks ok
Near Springfield, OH 45503
Steve
Job Details:
11/23/2020
REFRIGERATOR SAMSUNG RF26J7500SR/AA
Installed new icemaker and auger with updated control board. Silicone ice room and adjusted waterline. Installed cooling loop clips; used 1 DA97-12540g (Auger) from stock
Near Springfield, OH 45505
Steve
Job Details:
11/23/2020
REFRIGERATOR AMANA ART318FFDW03
Installed new main control and new thermistor.
Near New Carlisle, OH 45344
Steve
Job Details:
11/23/2020
REFRIGERATOR FRIGIDAIRE LGUI2149LR0
Freezer too full not cooling properly. Saved estimate
Near New Carlisle, OH 45344
Steve
Job Details:
11/23/2020
WASHER LG WM3370HWA
LE error code. Motor winding check ok. Replaced hall sensor. Washer running ok; used 1 6501kw2002a (Hall sensor) from stock
Near Tipp City, OH 45371
Steve
Job Details:
11/23/2020
DISHWASHER WHIRLPOOL WDT780SAEM1
Unit not washing properly . Heater error due to old pump being replaced without diag sequence ran to eliminate code not allowing heat to activate.
Near Troy, OH 45373
Steve
Job Details:
11/23/2020
RANGE FRIGIDAIRE FGF335CGTG
Install new bake igniter and oven thermostat
Near Tipp City, OH 45371
Steve
Job Details:
11/23/2020
REFRIGERATOR FRIGIDAIRE PLHS267ZDB6
Installed new fan motor. No further repairs.
Near Beckett Ridge, OH 45069
Steve G
Job Details:
11/23/2020
DISHWASHER SAMSUNG DW80K5050US/AA 02
Install new water valve case break lower spray arm top seal cycled unit test OK
Near Middletown, OH 45044
Steve G
Job Details:
11/23/2020
DRYER SAMSUNG DV42H5000EW/A2
Customer needs main board. He is repairing himself.
Near Trenton, OH 45067
Steve G
Job Details:
11/23/2020
WASHER MAYTAG MVWB700BW0
Unit is not washing. Customer needs main board and lock assy. Customer is not going to repair.
Near Mason, OH 45040
Steve G
Job Details:
11/23/2020
DISHWASHER - BUI GENERAL ELECTRIC PD1715SYN2FS
Unit will not start up. Found loose wire to the lock assy. Reseated. Cycled.
Near Mason, OH 45040
Steve G
Job Details:
11/23/2020
RANGE SAMSUNG NE59J7850WS/AA
Installed new display. Cycled. Test ok.
Near Franklin, OH 45005
Steve G
Job Details:
11/23/2020
WASHER GENERAL ELECTRIC GFW550SSN0WW
Install new belt cycled unit test OK
Near West Alexandria, OH 45381
Shawn H
Job Details:
11/23/2020
REFRIGERATOR LG LMXS30776D/01
Installed all provided parts and ran unit to test. UI works as it should and ice maker is cycling fine. All ok.
Near Dayton, OH 45402
Shawn H
Job Details:
11/23/2020
MICROWAVE SAMSUNG ME16K3000AS/AA
Installed all provided parts and ran to test. Unit is heating nicely and consistently. All ok.
Near Dayton, OH 45414
Shawn H
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Installed all provided parts and ran to test. All ok. Ice maker cycles as it should.
Near Huber Heights, OH 45424
Shaun S
Job Details:
11/23/2020
RANGE WHIRLPOOL WFG361LV02
"Upon arrival,found that unit is in need of new eoc board gave customer est for repair, declines at the time"
Near Middletown, OH 45044
Sam
Job Details:
11/23/2020
RANGE FRIGIDAIRE FCRC3012ABB
"Inspected the unit and found all four burners heating to the correct temp. Burners are direct heating elements and have no cover over the element. It is normal for the element to smoke for a few seconds when activated, this is just the element burning off dust and other things on the element. This is normal for the design. Ran a test bake cycle for the oven at 350 and the unit heated without issue. The left portion of the heating element was brighter in color than the right side but the unit heated evenly and without any issues. All checks ok"
Near Arcanum, OH 45304
Shaun S
Job Details:
11/23/2020
REFRIGERATOR SAMSUNG RF24R7201S
"Removed and replaced imk on unit, board and drain tube, also adjusted water line unit checks ok upon techs departure"
Near Springboro, OH 45066
Sam
Job Details:
11/23/2020
DISHWASHER SAMSUNG DW80M2020US
Called customer multiple times they did not answer. Sent a message to the customer with instructions. Soap dispenser door inconsistently opening due to gunk and food built up on the inside of the unit. I advise the customer that it Will take up to 45 days while using the Affresh cleaning tablets before the dispenser door opens consistently. I recommended the customer drop the detergent tablets in the bottom of the dishwasher tub until the dispenser door starts to open consistently.
Near Franklin, OH 45005
Sam
Job Details:
11/23/2020
LAUNDRY CENTER GE GUD27ESSJ0WW
Inspected the unit and found the gearcase leaking oil on the underside of the unit. Provided info to the customer about the repair and the possible future issues. Customer declined any repair.
Near Waynesville, OH 45068
Sam
Job Details:
11/23/2020
REFRIGERATOR FRIGIDAIRE LFHG2251TF3
Inspected the unit and found the fresh food section at an average of 37 degrees in the top shelf and between 10-15 degrees under the crisper drawer. Found the water line to the freezer frozen at the crisper drawer section. Removed the water line and cleared the ice. Showed the blockage to the customer. Reinserted the water line and connected it back to the water valve. The freezer fan was on but could not hear the dampener door opening/closing when the doors were opened/closed. Called tech line and they advised there has to be an issue with the control board and thermistor readings. Customer will contact us if they wish to repair the unit.
Near Lebanon, OH 45036
Sam
Job Details:
11/23/2020
MICROWAVE OVEN LG LMV1762ST/01
Inspected unit and found the plate and ring completely melted in roughly a 1 to 2 inch diameter area. This has also caused damage to the bottom of the microwave. Advise the customer we would send this information over to LG and to expect a call from LG. The damage done is not repairable. Called LG and spoke with Jan and advised them of the issues. They stated the damage is not considered normal wear and tear and is not covered under the warranty coverage. Called the customer back and advised him of the information from LG.
Near Carlisle, OH 45005
Sam
Job Details:
11/23/2020
WASHER SAMSUNG WF42H5200AF/A2 01
Found the hot water valve turned off. Disconnected the valve for the dryer steam due to it leaking and ran the new line from the washer to the house hook up. Ran a test cycle on hot and the unit filled without issue and no error codes. All checks ok.
Near Germantown, OH 45327
Sam
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
No leaks since last visit. No condensation around the filter. Reinstalled filter housing shield and light shield in the fresh food section. I advise the customer to monitor the unit and if it starts leaking again to reach out to whirlpool directly for assistance. At this time the tech cannot find any other issues or get the unit to leak.
Near Arcanum, OH 45304
Kevin
Job Details:
11/23/2020
REFRIGERATOR SAMSUNG RF28R7201SR/AA
Changed out icemaker cooling fan and main board. Unit checks ok
Near Greenville, OH 45331
Kevin
Job Details:
11/23/2020
COOKTOP FRIGIDAIRE FEC32S6ABF
Replaced burner switch. Unit checks ok.
Near Mason, OH 45040
Kevin
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Defrosted ff EVAP coil and installed fan motor with sensors and checks ok